True Hairdressing

83, High St, Gravesend, Kent, DA11 0BH

About us

True Hairdressing - Warm and friendly hair professionals. Precision cutting, blowdrying, extensions and a Wella Master Colour Salon

In 2001, True Hairdressing was created by the husband and wife team Phil & Jane Hales. Since then, it’s been an outstanding success, growing in size and reputation. With their daughter Jade part of the team, they’ve created a family business that cares for the customer.

The Salon takes every chance it can to learn new techniques with its supplier Wella and utilises every possible opportunity for staff training. Trust in the team at True to transform your look.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 16:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 18:00
Saturday 09:00 - 16:30
Sunday Closed

Reviews

4.96
605 verified reviews
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Value
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Filter by rating

Hair cut

Suganya sampath
31st Aug 2023
Stylist: Laura
4.0
Appointment verified by iSalon Software

Wonderful customer service. They initially ask what they exactly need. Laura explained me the procedure and was a wonderful person. At the end, she was bit not happy with the outcome of my hair like me. But after going home , I just brushed my hair and looks so good. Thank you Laura for the good service. Also the person who did hair wash was superb.

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Long hair cut and style

Sally Zehil
30th Aug 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

I have been going to True Hairdressing for many years and the service is amazing. Phil who cuts my hair each time is incredible. Phil and his wife Jayne own the salon. Their team is so friendly and helpful. This is truly the hair salon to go to for the extra care and friendly service.

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Response from True Hairdressing

Thank you Sally for your lovely review.
Phil True Hairdressing Gravesend

Read my mind

Deborah Martin
29th Aug 2023
Stylist: Jade
5.0

I was fed up with my natural salt and pepper hair which really wasn’t the colour I hoped it would be . I went for a consultation with Jade and didn’t really know what I wanted but Jade did . We moved away from the subtle and went bold and I’m absolutely delighted with the result
Thankyou x

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Response from True Hairdressing

Hi Deborah, thank you for your great review of Jade's work, she really is a talent. so good to hear that you delighted with your colour change.
Phil True Hairdressing Gravesend

Great haircut

Emma Fuller
27th Aug 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

Great haircut, Helen and Phil really listened to what I wanted and were really friendly.. I left feeling great ??

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Response from True Hairdressing

Hi Emma, Thank you for your lovely review of your haircut and colour, so glad that you are happy.
Phil True Hairdressing Gravesend

Family Wedding

Sandra
22nd Aug 2023
Stylist: Philip
5.0

Phil put my hair up for a family wedding recently. I had chosen True Hairdressing based on the online reviews as I don’t live in the area, and I wasn’t disappointed. The style was beautiful and stayed in place overnight. I received many compliments, so overall very pleased and would definitely recommend.

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Response from True Hairdressing

Hi Sandra, thank you for your lovely review, so happy that having your hair dressed with us helped you have a lovely day.
Phil True Hair Gravesend

Alexandra

Alexandra
15th Aug 2023
Stylist: Helen
5.0

Amazing service as always // I love my colour // thank you so much

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Response from True Hairdressing

Thank you for your lovely review Alexandra.
Phil True Hairdressing Gravesend

Wonderful experience

Natasha Coe
11th Aug 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

Attentive hairdresser top of her game - listens to what result the client wants to achieve and executes this brilliantly ! Charm charisma and care - well done jade T asset to the business

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My salon visit today

Valerie Miller
11th Aug 2023
Stylist: Katie
5.0
Appointment verified by iSalon Software

I am always very happy with my experiences at True Hair. Today was no exception, it is such a treat to receive so much care from everyone. Katie knows the idiosyncrasies of my hair and I was very happy with the results this morning.

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Cut & finish

Julia Vick
10th Aug 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

Beautiful cut , as always. Thank you .

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Response from True Hairdressing

Thank you for your review Julie, much appreciated ?
Phil True Hairdressing Gravesend

A great experience

Chris Mcdonagh
1st Aug 2023
Stylist: Helen
5.0
Appointment verified by iSalon Software

Helen not only did exactly what I needed she took time amd listened to what my concerns about my hair was. I am so happy with my hair style amd since then it has been so much easier to manage

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Response from True Hairdressing

Thank you so much Chris for your lovely review
Phil True Hairdressing Gravesend

True hairdressing

Lee French
29th Jul 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

5 stars all the way!

Thanks Phil

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Blow dry

Deb Dillon
28th Jul 2023
Stylist: Jay
5.0
Appointment verified by iSalon Software

Fantastic hair. Well done Jay!!!!

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Hair cut and colour

Natalie Laming
22nd Jul 2023
Stylist: Jay
5.0
Appointment verified by iSalon Software

Jay was amazing throughout the whole process, she listened to everything I wanted and completely transformed my hair, she was fabulous and will definitely be coming back, thank you!!

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Amazing Experience!!

Yasmin Kerbelker
21st Jul 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

Not too sure if it was Jade who looked after me today, but I came in for a trim which was much needed & months overdue. She was extremely friendly & made me feel warm and welcome at True by offering me drinks and providing me with lots of information before we trimmed and shaped my hair. Thank you, you will see me in a few weeks!

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Hair Up

Lindsey Sams
21st Jul 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

I booked an appointment to have my hair taken up at this salon for a wedding that I was attending based upon a recommendation as I don’t live in this area.
The experience was faultless from start to finish, Philip immediately put me at ease with both his manner and professionalism.
My only request was that I didn’t look like an egg afterwards and he had free rein to do what he wanted as I only had one photo for inspiration.
I can definitely say that my hair looked stunning and I was very happy with it

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Response from True Hairdressing

Thank you so much for your lovely review. Lindsey
Phil True Hairdressing Gravesend

A gem in Gravesend

Lucy Manley
20th Jul 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

Today was my first time having my hair cut at True. I had a great experience, the customer service was fab, the salon was lovely and calm and my hair looks wonderful.

I’ll definitely be back!

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Response from True Hairdressing

Thank you so much for your lovely review, much appreciated
Phil True Hairdressing Gravesend

Great service

Emma Earley
19th Jul 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

Fab colour as always.

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Response from True Hairdressing

Thank you, Emma, for your review, much appreciated.
Phil True Hairdressing Gravesend

Perfect colour and cut

Charlotte Cook
18th Jul 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

I had the most wonderful colour and cut with Jade today. As it was my first time having a colour at true (and my first colour in a while) Jade talked me through my options and turned out we were on the same page. She was also so great with the advice on my cut which was so helpful! I had my little girl with me and Jade so was so great helping me keep her entertained all day! Will definitely be coming back!!

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Response from True Hairdressing

Thank you, Charlotte for your lovely review. It is confusing as we have a Jade and a Jay on our stylist list. Jay was your stylist yesterday, and we are so pleased you are happy. I shall pass on your lovely comments.
Phil True Hairdressing Gravesend

Ongoing change in hairstyle

Pat Hutchings
18th Jul 2023
Stylist: Laura
5.0
Appointment verified by iSalon Software

Working with Laura on altering my hairstyle has been an adventure, which is work in progress. Very happy with how things are going.

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Response from True Hairdressing

Thank you Pat for your review :)
Laura True Hairdressing Gravesend

So happy!

Anna Wouldham
12th Jul 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

Another fantastic hair cut, so happy. Not had one bad hair cut since been coming here with Laura and jade xx

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Response from True Hairdressing

Thank you Anna for your lovely review
Phil True Hairdressing Gravesend

Happy client

Sally Hurst
12th Jul 2023
Stylist: Helen
5.0

Another pleasant and relaxing visit to the salon today

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Response from True Hairdressing

Thank you Sally, so happy you enjoyed your time with us.

Fabulous as Usual

Nicky
7th Jul 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

As usual, the warmest welcome when entering the salon. Customer service excellent as always. You have an amazing team!

Thank you for the best experience and to Jade T for my beautiful colour and cut.

See you again soon.

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Response from True Hairdressing

Thank you Nicky, a lovely review ?
Phil True Hairdressing Gravesend

First appointment

Gladys Howes
6th Jul 2023
Stylist: Helen
5.0
Appointment verified by iSalon Software

Helen took great care of cutting my hair as I had been with my previous stylist for many years.Very pleased with the result.

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Response from True Hairdressing

Thank you Gladys for you lovely review, it is much appreciated
Phil True Hairdressing Gravesend

Superb as always

Amanda Street
6th Jul 2023
Stylist: Helen
5.0
Appointment verified by iSalon Software

Classy toned highlights my hair is soft bouncy and feels and looks fab.

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Response from True Hairdressing

Thank you Amanda ?
Phil True Hairdressing Gravesend

Cut and bow dry

Maureen Joannou
30th Jun 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

Another great morning at the salon. Phil and I sorting the world out as we do. Walked out the salon feeling good. Thank you Phil

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Response from True Hairdressing

Thank you Maureen
Phil True Hairdressing Gravesend

Hair cut

Rachel Bruce
29th Jun 2023
Stylist: Helen
5.0
Appointment verified by iSalon Software

As always Helen gave me great service fab cut and a great colour

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Response from True Hairdressing

Thank you Rachel, so pleased that you are ?
Phil True Hairdressing Gravesend

Hair cut

Jane Duhig
28th Jun 2023
Stylist: Laura
4.5
Appointment verified by iSalon Software

Laura was very experienced and listened to what style I wanted my hair looks amazing and jade was very helpful with colour and when to book appointments

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Response from True Hairdressing

Thank you Jane for your review
Phil True Hairdressing Gravesend

Mrs

Lynn
27th Jun 2023
Stylist: Philip
5.0

Lovely atmosphere, lots of chat, and always pleased with the finished result

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Response from True Hairdressing

Thanks Lynn

Great Hairdressers

Sharon Merton
23rd Jun 2023
Stylist: Jay
5.0
Appointment verified by iSalon Software

I really enjoyed my visit to True Hairdressing. Jay was very attentive and listened to what I was trying to achieve and gave me a great haircut. My hair has never felt so managable.

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Response from True Hairdressing

Thank you, Sharon, for your lovely review, it is most appreciated.
Phil True Hairdressing Gravesend

Relaxing and professional

Amanda Watts
22nd Jun 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

Excellent service and perfect results.
Thank you true x

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Response from True Hairdressing

Thanks Amanda ?
Phil True Hairdressing Gravesend

Cut

Anonymous
22nd Jun 2023
5.0

Lovely thank you!

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Response from True Hairdressing

Thankyou

Perfect service every time

Louisa Tandy
21st Jun 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

I have been using True for years and I have never had the slightest criticism. So many times at other salons I can’t wait to get home and style my hair the way I want it but these guys it is always the opposite. I want to style my hair the way they do it and thankfully they are so skilled at what they do my hair just naturally falls that way

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Response from True Hairdressing

Than you Louise for your review, it is very much appreciated
Phil True Hairdressing Gravesend

Great service

Tanya Loft
21st Jun 2023
Stylist: Laura
5.0
Appointment verified by iSalon Software

Always a happy friendly service and love my hair every time thank you

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Response from True Hairdressing

Thankyou Tanya ?
Phil True Hairdressing Gravesend

Re growth and cut

Christine Suat
19th Jun 2023
Stylist: Helen
5.0
Appointment verified by iSalon Software

Another lovely cut and colour, Helen is friendly and very professional.
All the staff seem happy and helpful.

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Response from True Hairdressing

Thank you Christine for you lovely review
Phil True Hairdressing Gravesend

Another great experience

Valerie Miller
16th Jun 2023
Stylist: Katie
5.0
Appointment verified by iSalon Software

I am always happy with the service I receive at True Hair. Katie takes a lot of care and is very good company.

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Response from True Hairdressing

Thank you Val ?
Phil True Hairdressing Gravesend

Amazing

Stella Hales
15th Jun 2023
Stylist: Helen
5.0
Appointment verified by iSalon Software

Helen is a lovely lady who appears to truly understand what her clients want, regarding their hair.

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Response from True Hairdressing

Thank you Stella for your review. Most kind, I shall let Helen know.
Phil True Hairdressing Gravesend

Great haircut

David Marshall
13th Jun 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

I’ve been going to True Hairdressing for a while now I’m always very happy with my haircut and get looked after very well

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Response from True Hairdressing

Thank you, Dave, for your review, much appreciated.
Phil True Hairdressing Gravesend

Feeling happy

Sue felstead
12th Jun 2023
Stylist: Helen
5.0

Helens lovely .always leave feeling great . Thankyou Helen. X

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Response from True Hairdressing

Thankyou Sue ?
Phil True Hairdressing Gravesend

Hair color and cut

Carmen Gibson
9th Jun 2023
Stylist: Katie
5.0
Appointment verified by iSalon Software

Excellent as always

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Response from True Hairdressing

Thank you so much for your lovely review, it is most appreciated.
Phil True Hairdressing Gravesend

Cut and blow dry

Anonymous
7th Jun 2023
Stylist: Jade
5.0

Excellent service as always. Jade knows my hair now and remembers little details about what I like. I'm always thrilled with the finished result.

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Response from True Hairdressing

Thank you so much for your lovely review, it is most appreciated.
Phil True Hairdressing Gravesend

Great professional advice

Deborah Martin
7th Jun 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

I popped in for a colour consultation with Jade this morning and mentioned a concern with my hair. Jade was very helpful and knowledgable and was able to give me some really useful advice

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Response from True Hairdressing

Thank you so much for your lovely review, it is most appreciated.
Phil True Hairdressing Gravesend

Great services

NS
2nd Jun 2023
Stylist: Helen
5.0
Appointment verified by iSalon Software

The haircut came out amazing and i am very happy with it! Great services!!

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Response from True Hairdressing

Thank you so much for your lovely review, it is most appreciated.
Phil True Hairdressing Gravesend

Highlights

Anna Bennet
1st Jun 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

Very good service , brilliant colour best my hair looked for ages , extremely pleased would highly recommend

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Response from True Hairdressing

Thank you so much for your lovely review, it is most appreciated.
Phil True Hairdressing Gravesend

Blow dry

Deb Dillon
26th May 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

Came in like Wozerel Gumgige....went out like Maryin Monroe !!!!

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Relaxed, friendly and skilful

Kate Daly
26th May 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

My third time at True Hairdressing - each time with a different stylist but a consistently great cut. I will always make a point of coming here in the future.

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Response from True Hairdressing

Thank you so much for your lovely review, it is most appreciated.
Phil True Hairdressing Gravesend

Relaxed, friendly and skilful

Kate Daly
26th May 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

My third time at True Hair- each time with a different stylist but a consistently great cut. I will always make a point of coming here in the future.

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Response from True Hairdressing

Thank you so much for your lovely review, it is most appreciated.
Phil True Hairdressing Gravesend

Hair

Anonymous
19th May 2023
5.0

Very helpful with Helen p advice

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Response from True Hairdressing

Thank you so much for your lovely review, it is most appreciated.
Phil True Hairdressing Gravesend

I love it .

Navjot Kaur
18th May 2023
4.0
Appointment verified by iSalon Software

I dont know her name but she is so good and loving . She made day.

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Response from True Hairdressing

Thank you so much for your lovely review, it is most appreciated.
Phil True Hairdressing Gravesend.
Your stylist name was Jay

Blow dye with majestic head massage

Deb Dillon
13th May 2023
Stylist: Jay
5.0
Appointment verified by iSalon Software

Superb blow dry with Jay and the box !!!!!

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Response from True Hairdressing

Thank you so much for your lovely review, it is most appreciated.
Phil True Hairdressing Gravesend

Colour

Alexandra Mako
11th May 2023
Stylist: Helen
5.0
Appointment verified by iSalon Software

Helen was amazing and she always explain very good and also every one in that salon very kind and friendly.
Thanks for everything

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Response from True Hairdressing

Thank you so much for your lovely review, it is most appreciated.
Phil True Hairdressing Gravesend