True Hairdressing

83, High St, Gravesend, Kent, DA11 0BH

About us

True Hairdressing - Warm and friendly hair professionals. Precision cutting, blowdrying, extensions and a Wella Master Colour Salon

In 2001, True Hairdressing was created by the husband and wife team Phil & Jane Hales. Since then, it’s been an outstanding success, growing in size and reputation. With their daughter Jade part of the team, they’ve created a family business that cares for the customer.

The Salon takes every chance it can to learn new techniques with its supplier Wella and utilises every possible opportunity for staff training. Trust in the team at True to transform your look.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 16:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 18:00
Saturday 09:00 - 16:30
Sunday Closed

Reviews

4.96
602 verified reviews
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Great treatment and style

Jane Duhig
22nd Dec 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

Really pleased always feel pampered in the salon loved the treatment and my hair looks amazing xx

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Response from True Hairdressing

Thank you Jane for your lovely review.
Phil True Hairdressing Gravesend

colour & trim

Rita Howard
21st Dec 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

I always enjoy my experience at the salon, everyone is friendly & professional. It is my space for calm & relaxation, with excellent advice & expertise.

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Response from True Hairdressing

Thank you Rita, so pleased that you enjoy your visit so much
Phil True Hairdressing Gravesend

Amazing stylist and salon

Jade
21st Dec 2023
Stylist: Jay
5.0
Appointment verified by iSalon Software

She did exactly what I asked for and I left the salon loving my hair every time I’ve been here. Everyone is so friendly and lovely. The service is great

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Response from True Hairdressing

☺️

Amazing stylist and salon

Jade Thomas
21st Dec 2023
Stylist: Jay
5.0
Appointment verified by iSalon Software

She did exactly what I asked for and I left the salon loving my hair every time I’ve been to this salon. The service is great and all the girls are so friendly and lovely.

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Response from True Hairdressing

Thank you Jade, such a lovely review
Phil True Hairdressing Gravesend

Hair cut

Diane Grant
14th Dec 2023
Stylist: Katie
5.0
Appointment verified by iSalon Software

Excellent service, from wash cut, blow dry. Information about my hair. Thank you 😊

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Response from True Hairdressing

Thank you Diane fir you lovely review, much appreciated
Phil True Hairdressing Gravesend

Beautiful salon

Claire Keenan
14th Dec 2023
Stylist: Helen
5.0
Appointment verified by iSalon Software

Always love having my hair done at True…welcomed with a warm & friendly greeting from everyone in the salon & good advice given when needed.

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Response from True Hairdressing

Thank you Clare, always a pleasure
Phil True Hairdressing Gravesend

Listens and carefully advises

Caroline Lynch
10th Dec 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

As always, Jade listened to what I wanted and I walked out of the salon feeling great. I can’t fault her, or any of the team at True, they all work so seamlessly together to make me feel relaxed and confident that they will do what I ask. When I visit. I’m always made to feel part of the True ‘family’.

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Response from True Hairdressing

Thank You, Caroline, for your lovely review.
Phil True hairdressing Gravesend

Lovely December visit

Valerie Miller
8th Dec 2023
Stylist: Katie
5.0
Appointment verified by iSalon Software

It was a really lovely experience. I had a gentle and soothing hairwash to start and very good cut. As a bonus I had a Christmas bargain on products.

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Response from True Hairdressing

thank you, Val, Your reviews are much appreciated by the team.
Phil True Hairdressing Gravesend

Excellent as always

Lesley Cook
7th Dec 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

Visited for a cut today and was treated to the usual wonderful service from everyone at True. They come up trumps every time .

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Response from True Hairdressing

Thank you, Lesley, your review is much appreciated by the team.
Phil True Hairdressing Gravesend

Modeling for Apprentices - NO Problem

Catherine Taylor
5th Dec 2023
Stylist: Jay
5.0

I volunteered to be a model for apprentices Holly and Teegan, because I wanted a change of style, but didn't know WHAT, so letting the salon decide what challenge to set their apprentices seemed like a perfect solution - and so it proved. Jay took the VERY sketchy brief I'd given, worked out a plan with Jade, and then supervised as Teegan and Holly set to work. The colour work was a lot more intricate than I usually choose, but my, was the outcome worth it. And the style (which always looks great when I leave the salon) is one that I stand a good chance of being able to reproduce at home. I am delighted with the outcome, was impressed with the knowledge and skill of the apprentices, and REALLY impressed with Jay's skills at coaching and teaching. So, as ever, delighted with the outcome.

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Response from True Hairdressing

Thank you, Catherine, for your glowing review, It is very much appreciated by the team.
Phil True Hairdressing Gravesend

Professional service

Natasha Coe
1st Dec 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

Amazing cut and blow dry today
Makes you want to return again and again - thanks Jade

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Response from True Hairdressing

Thank you Natasha for you lovely review, much appreciated
Phil True Hairdressing Gravesend

Topher game

Natasha Coe
1st Dec 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

Amazing cut and blow dry today
Makes you want to return again and again -

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Response from True Hairdressing

Thanks Natasha 😊
Phil True Hairdressing Gravesend

Excellent service

Claire Love
30th Nov 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

Excellent service as always

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Response from True Hairdressing

Thank you Claire😊
Phil True Hairdressing Gravesend

Lovely hairstyling

Christine Taylor
29th Nov 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

As usual all the staff were friendly and welcoming. Jade did a brilliant job and I’ve ended up with the hairstyle I asked for and that looks like the photo I had shown her. I’m delighted!

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Response from True Hairdressing

Thank you so much Christine for your kind comments.
Phil True Hairdressing Gravesend

Awesome as always

Mark
21st Nov 2023
5.0

Awesome as always. It had taken me a long time to find a great hairdresser since I returned from Australia 🇦🇺 and my girlfriend back in Australia is impressed with the results as she is a hairdresser back there. Keep up the good work guys

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Response from True Hairdressing

Thank you Mark, much appreciated
Phil True Hair Gravesend

Beyond happy

Yve
18th Nov 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

Professional, kind and knows hair so well
So very happy with my cut and finish 💗

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Response from True Hairdressing

Thank you Yve. for your review, it is much appreciated.
Phil True Hairdressing Gravesend

Autumn cut

Brian Hughes
14th Nov 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

Friendly professional service all ways make you welcome

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Response from True Hairdressing

Thank you, Brian :)
Phil True Hairdressing Gravesend

Amazing!!!

Pardeep Dosanjh
10th Nov 2023
Stylist: Philip
5.0

I am in love with my haircut! My hair was trimmed so well and it’s hard to find a hairdresser this good. Definitely recommend!!!

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Response from True Hairdressing

Thank you so much Pardeep We are so happy that you are happy 😊
Phil True Hairdressing Gravesend

Absolutely great!

Gabi G
1st Nov 2023
Stylist: Keren
5.0
Appointment verified by iSalon Software

Five star service provided by Keren. I would highly recommend her to everyone. Absolutely love it ❤️

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Response from True Hairdressing

Thank you Gabi for your review, Keren has recently qualified with us and, as you have found out is quite a talent. Thanks again.
Phil, True Hairdressing Gravesend

Great cut!

Jenny Holme
1st Nov 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

Hair salon phobia - but finally found a brilliant stylist. My hair was really great - but actually still looked good after a week with my own blow drying attempts. Would definitely recommend.

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Response from True Hairdressing

Thank you, Jenny, so pleased we could help
Phil True Hairdressing Gravesend

Highlights

Amanda Street
27th Oct 2023
Stylist: Helen
5.0
Appointment verified by iSalon Software

Fantastic as always hair looks fab 😃
A relaxing salon with happy friendly staff I have been a very happy customer for many years now .

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Response from True Hairdressing

Thank you Amanda, it’s always good to see you too.
Phil True Hairdressing Gravesend

The Best!

Ann Easterby
26th Oct 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

As soon as one steps over the threshold of 83 The High Street, Gravesend - a comforting sense of ‘relax - you are in very safe hands takes over and it truly is a positive experience.

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Response from True Hairdressing

Thank you Ann, we do our best😊.
Phil True Hairdressing Gravesend

Very pleased!

Karren Winchester
26th Oct 2023
Stylist: Jay
5.0
Appointment verified by iSalon Software

Jay was very friendly and created a really great shape and style- thank you.

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Response from True Hairdressing

Hi Karen, thank you so much for your review, it is much appreciated
Phil True Hairdressing Gravesend

Haircut

Patsy Lynch
25th Oct 2023
Stylist: Jade
4.5
Appointment verified by iSalon Software

A lovely relaxing experience had is such z lovely stylist , confident in her job.

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Response from True Hairdressing

Hi Patsy, thank you for taking time to review, it is much appreciated
Phil True Hairdressing Gravesend

Haircut

Frances Cross
25th Oct 2023
Stylist: Keren
4.0

Very relaxing when she was washing my hair, felt like a lovely head massage

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Response from True Hairdressing

Thank you Frances for your review, we are pleased that you enjoyed your visit
Phil True Hairdressing Gravesend

Short pixie haircut

Barbara Barnett
20th Oct 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

As always, gold star all the way!
Thank you.

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Response from True Hairdressing

Hi Barbara, thank you for taking time to review us, much appreciated
Phil True Hairdressing Gravesend

True hairdressing

Lee French
14th Oct 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

Superb as always, thanks Phil

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Response from True Hairdressing

Hi Lee, good to see you.
Phil, True Hairdressing, Greavesend

Great Experience

Jane Harris
14th Oct 2023
Stylist: Jay
5.0
Appointment verified by iSalon Software

Well looked after and amazing hair from Jay as always Xx

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Response from True Hairdressing

Thank you, Jane, very much appreciated.
Phil, True Hairdressing Gravesend

Cut and finish.

Gladys Howes
11th Oct 2023
Stylist: Helen
5.0
Appointment verified by iSalon Software

Have had to leave a hairstylist who I had used for many years,I had to find a comparable one .I chose to go to True hairdressing.Excellent stylist,I was nervous after having the same hair dresser for so many years but I am very pleased with this Salon and stylist Helen.

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Response from True Hairdressing

Thank you Gladys for your lovely review, we are very happy that you found us
Phil True Hairdressing Gravesend

My visit to True today

Valerie Miller
6th Oct 2023
Stylist: Katie
5.0
Appointment verified by iSalon Software

As always, excellent friendly service. I had a lovely hairwash and massage followed by a great cut and style.

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Response from True Hairdressing

Thank you, Val, always good to see you.
Phil True Hairdressing Gravesend

True hairdressers

Ruth
5th Oct 2023
Stylist: Helen
5.0

Excellent

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Response from True Hairdressing

Thank you Ruth ?
Phil True Hairdressing Gravesend

Superb Haircut

Kerry Frampton
5th Oct 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

I have fine short curly hair and Jade cut it so beautifully. She did a fantastic job and I would recommend this salon and it's friendly, professional staff to anyone.

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Response from True Hairdressing

Thank you, Kerry, for your very much-appreciated review.
Best regards, Phil True Hairdressing Gravesend

Superb Haircut

Kerry Frampton
5th Oct 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

I have fine short curly hair and Jade cut it so beautifully. She did a fantastic job and I would recommend this salon and it's friendly, professional staff to anyone.

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Response from True Hairdressing

Thank you, Kerry, for your very much-appreciated review.
Best regards, Phil True Hairdressing Gravesend

Hair

Jane Duhig
30th Sep 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

Very pleased great service

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Response from True Hairdressing

Thank you Jane
Phil True Hairdressing Gravesend

Great sapon

Louise Ramsey
28th Sep 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

Great experience from start to the finish result!!
Staff are professional , although relaxed and really friendly.
I was listened to for what I wanted and I am so pleased with the end result.
Thank you Jade and the whole team.

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Response from True Hairdressing

Thank you Louise for your lovely review.
Phil, True Hairdressing , Gravesend

Fabulous

Samantha Jones
27th Sep 2023
Stylist: Keren
5.0
Appointment verified by iSalon Software

Loved it thank you

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Response from True Hairdressing

Thank you for your lovely review Samantha
Phil True Hairdressing Gravesend

Simply wonderful

Sarah Bennett
26th Sep 2023
Stylist: Katie
5.0
Appointment verified by iSalon Software

I'm so pleased that I found Katie. She is such a caring wonderful hairdresser. She knows exactly how I like my hair, I always come out loving the results. The salon itself is so clean and all the staff make you feel so warm and welcome. I absolutely love it here

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Response from True Hairdressing

Thank you Sarah for your lovely review. It is very much appreciated
Phil True Hairdressing Gravesend

highly recommend

Lisa Bidwell
24th Sep 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

always a lovely experience and great hair too!

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Response from True Hairdressing

Thank you Lisa, so pleased that you are happy ?
Phil True Hairdressing Gravesend

Excellent salon

Sharon Lambert
16th Sep 2023
Stylist: Katie
5.0
Appointment verified by iSalon Software

I had my hair done by Katie today and she’s amazing!
She goes through exactly what she’s going to do with the colour and it turned out 100% better than I thought. Highly recommend .
Salon is like one big happy family , you’re made to feel very welcome.

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Response from True Hairdressing

Thank you Sharon, so kind of you. ?
Phil True Hairdressing Gravesend

Caring and professional

Yve
16th Sep 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

Great to leave a Salon well looked after and happy ?

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Response from True Hairdressing

Thank you Yve, most kind
Phil True Hairdressing Gravesend

Perfect

Jenny Garnett
14th Sep 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

First visit everything was perfect

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Response from True Hairdressing

Thank you Jenny fir reviewing us ?
Phil True Hairdressing Gravesend

Tranquil

Jenny Garnett
12th Sep 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

First time loved it

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Response from True Hairdressing

Thank you Jenny, lovely to meet you.
Phil True Hairdressing Gravesend

Another great hair cut and colour

Helen Lower
9th Sep 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

Great service once again from everyone. Excellent colouring from Jade and a brilliant cut from Phil - highly recommend

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Response from True Hairdressing

Thank you Helen, much appreciated
Phil True Hairdressing Gravesend

Excellent

Jennifer Curtis
9th Sep 2023
Stylist: Keren
5.0
Appointment verified by iSalon Software

Excellent service from Keren, my hair looks lovely.

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Response from True Hairdressing

Thank you Jennifer for your review
Phil True Hairdressing Gravesend

Wonderful family run salon with highly experienced staff

Karen Williams
8th Sep 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

Jade is amazing at colour and cutting. I am always impressed with the service I receive. The salon has a lovely atmosphere. I highly recommend ... my previous salon was Vidal Sassoon in London!

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Excellent collaborative consultation

Anonymous
7th Sep 2023
Stylist: Helen
4.5

Excellent hairdresser who actually listens!

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Great haircut experience, will return!

Julie Beck
2nd Sep 2023
Stylist: Keren
5.0
Appointment verified by iSalon Software

Visited today for long hair cut and blow dry, had a great experience, greeted on arrival, offered drink and magazine, and had a great haircut. Very nice atmosphere in salon, good facilities and great haircut, staff very friendly. Will be returning!

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Response from True Hairdressing

Thank you Julie for your review, much appreciated
Phil True Hairdressing Gravesend

Hair cut

Suganya sampath
31st Aug 2023
Stylist: Laura
4.0
Appointment verified by iSalon Software

Wonderful customer service. They initially ask what they exactly need. Laura explained me the procedure and was a wonderful person. At the end, she was bit not happy with the outcome of my hair like me. But after going home , I just brushed my hair and looks so good. Thank you Laura for the good service. Also the person who did hair wash was superb.

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Long hair cut and style

Sally Zehil
30th Aug 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

I have been going to True Hairdressing for many years and the service is amazing. Phil who cuts my hair each time is incredible. Phil and his wife Jayne own the salon. Their team is so friendly and helpful. This is truly the hair salon to go to for the extra care and friendly service.

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Response from True Hairdressing

Thank you Sally for your lovely review.
Phil True Hairdressing Gravesend

Read my mind

Deborah Martin
29th Aug 2023
Stylist: Jade
5.0

I was fed up with my natural salt and pepper hair which really wasn’t the colour I hoped it would be . I went for a consultation with Jade and didn’t really know what I wanted but Jade did . We moved away from the subtle and went bold and I’m absolutely delighted with the result
Thankyou x

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Response from True Hairdressing

Hi Deborah, thank you for your great review of Jade's work, she really is a talent. so good to hear that you delighted with your colour change.
Phil True Hairdressing Gravesend