True Hairdressing

83, High St, Gravesend, Kent, DA11 0BH

About us

True Hairdressing - Warm and friendly hair professionals. Precision cutting, blowdrying, extensions and a Wella Master Colour Salon

In 2001, True Hairdressing was created by the husband and wife team Phil & Jane Hales. Since then, it’s been an outstanding success, growing in size and reputation. With their daughter Jade part of the team, they’ve created a family business that cares for the customer.

The Salon takes every chance it can to learn new techniques with its supplier Wella and utilises every possible opportunity for staff training. Trust in the team at True to transform your look.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 16:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 18:00
Saturday 09:00 - 16:30
Sunday Closed

Services

Hair

Reviews

4.95
634 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Brilliant as always

Kate Daly
14th Jul 2024
Team Member: Jade
5.0
Appointment verified by iSalon Software

I always make a point of coming to this salon when I am in the area. Friendly and professional service - once again really pleased with the result. Highly recommended.

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Appt on 12/7/24

Sylvia Howe
13th Jul 2024
Team Member: Philip
4.5
Appointment verified by iSalon Software

As always a perfect trim and style. I always come away feeling good.

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Returning Customer

Gillian Roots
13th Jul 2024
Team Member: Philip
5.0
Appointment verified by iSalon Software

Great cut today in the most friendly relaxed atmosphere.

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Fantastic!!!!!!!!!!

Jan Wood
13th Jul 2024
Team Member: Philip
5.0
Appointment verified by iSalon Software

So so happy I dist research!
Such lovely friendly people!
Phil did my hair perfectly for a wedding I was attending that day. Wow is all I can say.He did such a good job.Shame I am not local as I wouldn't go anywhere else!
Massive thanks and hope to visit again

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Highlights & extensions

Helen Gay
10th Jul 2024
Team Member: Helen
5.0
Appointment verified by iSalon Software

Fabulous as always .. friendly
Happy & helpful staff and a meticulously clean salon- never anything ever a problem

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Response from True Hairdressing

Thank you Helen for taking time to review the salon, it is very much appreciated
Phil True Hairdressing Gravesend

True hairdressers

Ruth Sharpe
6th Jul 2024
Team Member: Helen
5.0
Appointment verified by iSalon Software

Excellent stylist

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Response from True Hairdressing

Thank you for your review Ruth, it Is much appreciated.
Phil True Hairdressing Gravesend

Hair cut

Julia Russell
6th Jul 2024
Team Member: Katie
5.0
Appointment verified by iSalon Software

The usual lovely welcome and fantastic haircut by Katie.

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Response from True Hairdressing

Thank you Julia for your review. It is very much appreciated
Phil True Hairdressing Gravesend

Amazing!!!

Mandy Lacey
5th Jul 2024
Team Member: Katie
5.0
Appointment verified by iSalon Software

An amazing hair stylist who listens and advices.
Patient too.
So thank you.

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Response from True Hairdressing

Thank you Mandy for your review. Most kind
Phil True Hairdressing Gravesend

Always a lovely experience.

Lynda Cook
4th Jul 2024
Team Member: Jay
5.0
Appointment verified by iSalon Software

Just called in for a hair colour with Jay. Always a good experience with super professional hair stylists. Very comfortable seating in pleasant, ultra clean cutting area. Friendly staff make True Hair and Beauty the place to go to for that well deserved fresh hair experience.

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Response from True Hairdressing

Thank you Lynda for your glowing review, it is very much appreciated
Phil True Hairdressing Gravesend

Another lovely colour and cut

Christine Suat
29th Jun 2024
Team Member: Helen
5.0
Appointment verified by iSalon Software

My regular regrowth colour and cut by Helen, as always pleased with everything.

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Response from True Hairdressing

Thank you Christine for your lovely review, it Is much appreciated
Phil True Hairdressing Gravesend

Yet another perfect colour and cut with Jay

Charlotte Cook
28th Jun 2024
Team Member: Jay
5.0
Appointment verified by iSalon Software

I had an appointment for a much needed colour and cut and Jay did an amazing job as ever. I'm so happy with the end result, it's just given me that freshen up I wanted for the summer. Thanks Jay 💕

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Response from True Hairdressing

Thank you Charlotte, Jay is so pleased that you are happy with your hair. Thank you so much for the review.
Phil True Hairdressing Gravesend

Best hairdressers in GTown!

Tina Taylor
28th Jun 2024
Team Member: Philip
5.0
Appointment verified by iSalon Software

Fantastic hair cut and blow dry with Phil . Amazing head massage by really lovely junior. All the stylists are top notch at True! So happy with my hair.

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Response from True Hairdressing

Thank you Tina for taking time to review True. It is much appreciated
Phil True Hairdressing Gravesend

Hair colour

Sue Finch
28th Jun 2024
Team Member: Jade
5.0
Appointment verified by iSalon Software

Really fantastic experience. Really pleased with the results. Jade was very attentive and interacted with me all the way through the process. Extremely knowledgeable. Would definitely recommend this salon.

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Response from True Hairdressing

Thank you Sue, for your kind review it is much appreciated
Phil True Hairdressing Gravesend

Best Hairdressers

Jenny Hill
20th Jun 2024
Team Member: Philip
5.0
Appointment verified by iSalon Software

Philip has been cutting my hair for over 40 years ! And if he’s not available then jade or others are very good too.

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Response from True Hairdressing

Thank you Jenny, your review Is much appreciated.
Phil True Hairdressing Gravesend

Hair

Val Wallis
19th Jun 2024
Team Member: Helen
5.0
Appointment verified by iSalon Software

Lovely stylist, friendly and knowledgeable.

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Response from True Hairdressing

Thank you Val for your kind review
Phil True Hairdressing Gravesend

So happy ☺️

Yvonne Fry
15th Jun 2024
Team Member: Philip
5.0
Appointment verified by iSalon Software

Professional, caring and always gets it right 🤩

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Response from True Hairdressing

Thank you Yvonne for your review, it is very much appreciated
Phil True Hairdressing Gravesend

Gorgeous blonde hair

Anita Clarke
13th Jun 2024
Team Member: Helen
5.0
Appointment verified by iSalon Software

Thankyou so much Helen 😊 a gorgeous blonde colour and cut as always, I'm a very happy lady you made me feel amazing 😃 x

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A professional and faultless service.

Carole Rough
7th Jun 2024
Team Member: Philip
5.0
Appointment verified by iSalon Software

I always enjoy my visits to True. Phil provides a professional service in a calming environment. I am very pleased with my new hairstyle.

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Response from True Hairdressing

Thank you Carole for you lovely review, it is much appreciated
Phil True Hairdressing Gravesend

Five star service

Anonymous
6th Jun 2024
Team Member: Philip
5.0

Always have a great result and extremely helpful

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Response from True Hairdressing

Thank you for your kind review
Phil True Hairdressing Gravesend

Lovely June visit

Valerie Miller
1st Jun 2024
Team Member: Katie
5.0
Appointment verified by iSalon Software

Very good service as usual, very friendly but professional outfit altogether, I love my visits.

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Response from True Hairdressing

Thanks Val, so happy that you are happy
Phil True Hairdressing Gravesend

Smashing Haircut

Catherine Wallace
30th May 2024
Team Member: Philip
5.0
Appointment verified by iSalon Software

Fabulous attention to detail as always. Cut exactly as desired.

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Response from True Hairdressing

Thank you Catherine, we look forward to seeing you on Saturday for your new colour.
Phil True Hairdressing Gravesend

Amazing results

Jane Harris
21st May 2024
Team Member: Jay
5.0
Appointment verified by iSalon Software

Amazing results as always.

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Response from True Hairdressing

Thank you, Jane, Your review is much appreciated.
Phil True Hairdressing Gravesend

Happy Customer

Susan Harrod
16th May 2024
Team Member: Philip
5.0
Appointment verified by iSalon Software

Excellent service as always.

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Great service

Wazana Sanya
15th May 2024
5.0
Appointment verified by iSalon Software

Happy with service, really cosy and pay attention to detail

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Response from True Hairdressing

Thank you Waxana, for your review, it is very much appreciated
Phil True Hairdressing Gravesend

Perfect

Jenny Garnett
10th May 2024
Team Member: Jade
5.0
Appointment verified by iSalon Software

Always a loverly experience xx

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Response from True Hairdressing

Thank you, Jenny, for taking time to give Jade a lovely review
Phil True Hairdressing Gravesend

Miss

Hayley O’Neil
10th May 2024
Team Member: Jade
5.0

Jade was amazing! Feeler me with confidence for my wedding day, very professional and attentive. Thank you

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Response from True Hairdressing

Thank you, Haley, for your lovely review, it is much appreciated
Phil True Hairdressing Gravesend

Highlights

Helen Gay
8th May 2024
Team Member: Helen
5.0
Appointment verified by iSalon Software

Wonderful as ever .. all friendly staff & thoroughly welcoming .. best salon around

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Response from True Hairdressing

Hi Helen, thank you for your lovely review. It is much appreciated
Phil True Hairdressing Gravesend

Thank you!

Ann Easterby
4th May 2024
Team Member: Philip
4.5
Appointment verified by iSalon Software

As usual, a very positive experience at True Hair.

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Response from True Hairdressing

Thank you Anne.
Phil True Hairdressing Gravesend

Perfect cut

Sarah Spicer
26th Apr 2024
Team Member: Philip
5.0

Lovely to see Phil again and to get a fantastic cut. I knew that I would be in good hands even though I didn't really know what I wanted. Phil listened to my lifestyle and I came away today with the perfect cut. Thank you and see you again when I return from my next travels.

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Response from True Hairdressing

Thank you Sarah, great to see you again too, glad to be of assistance. Enjoy your travels.
Phil True Hairdressing Gravesend

Amazing bunch of people

Charlotte Carroll
23rd Apr 2024
Team Member: Jade
5.0
Appointment verified by iSalon Software

I saw Holly and Jade today and also checked in with Phil. I’ve been coming to True hair for years and it’s so awesome to see the stylists progress from junior to expert. I wouldn’t dream of going anywhere else. I’ve always had great experiences, unlike other salons I used in the past.

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Response from True Hairdressing

Thank you Charlotte for a simply lovely review. You are most kind
Phil True Hairdressing Gravesend

Returning Customer

Gillian Roots
22nd Apr 2024
Team Member: Philip
5.0
Appointment verified by iSalon Software

Returned to True after going elsewhere for a while and was so pleased with the whole experience and cut. They make you feel like you are returning to old friends and the haircut was fab. Highly recommend.

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Response from True Hairdressing

Thank you Gill for taking the time to review us, it was lovely to see you again.
Phil True Hairdressing Gravesend

High lights

Keeley Harris
18th Apr 2024
Team Member: Jay
5.0
Appointment verified by iSalon Software

First time with Jay and she did a great job my hair is not the easiest and I came back in for a few colours to finish my fringe to how I like !! This was no problem Jay fitted me in and looked after me ! Jay has great conversation is very confident and I hope she stays with True for a long time !
Thank you again

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Response from True Hairdressing

Thank you Keely for your lovely review, Jay is a very conscientious stylist and a great talent, we will do our best to keep her happy
Phil True Hairdressing Gravesend

Perfection!

Jacky Elliman
15th Apr 2024
Team Member: Philip
5.0
Appointment verified by iSalon Software

I showed Phil a picture and told him what I wanted and I got exactly what I'd asked for! A complete restyle!

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Response from True Hairdressing

Thank you Jacky for taking the time to review us, so glad you are happy.
Phil True Hairdressing Gravesend

Very good

Matt Donald
10th Apr 2024
Team Member: Jay
4.5
Appointment verified by iSalon Software

Very professional and pleasant and did a great job.

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Response from True Hairdressing

Thank you Matt for your review.
Phil True Hairdressing Gravesend

Cut & Blow dry

Julia Russell
7th Apr 2024
Team Member: Katie
5.0
Appointment verified by iSalon Software

Staff are always welcoming. A lovely haircut from Katie

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Response from True Hairdressing

Thank you Julia for taking time to review Katie, it is much appreciated
Phil True Hairdressing Gravesend

Lovely cut

Valerie Miller
6th Apr 2024
Team Member: Katie
5.0
Appointment verified by iSalon Software

Very good service as usual, pleased with cut and whole experience.

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Response from True Hairdressing

Thank you Val for taking the time to review Katie, it is much appreciated
Phil True Hairdressing Gravesend

Excellent

Roger Easterby
4th Apr 2024
Team Member: Philip
5.0
Appointment verified by iSalon Software

Really good haircut as always.

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Response from True Hairdressing

Thank you, Roger.
Phil True Hairdressing Gravesend

Always looked after

L Upton
3rd Apr 2024
Team Member: Jay
5.0
Appointment verified by iSalon Software

I've been seeing Jay for over a year now and she's absolutely wonderful. After having a few mishap haircuts at another salon I was weary of starting again. Jay listens to my concerns and is keen to try my ideas, I've always walked out of the salon happy with the cut and style she's done

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Response from True Hairdressing

Thank you for your lovely review it is most appreciated.
Phil True Hairdressing Gravesend

Lovely cut

Karli
3rd Apr 2024
Team Member: Laura
5.0

This was my first time coming to True for myself (usually I get my daughter's hair cut here) and I was so happy with the results. I will definitely be coming back to Laura as she did a lovely cut - exactly what I was after and the shape has held well (which is difficult to achieve with my hair and other hairdressers in the area hadn't managed to do it!)

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Response from True Hairdressing

Hi Karli, thank you so much for taking the time to review us, so glad you are happy.
Phil True Hairdressing Gravesend

Always amazing at True Hair

Tina Taylor
29th Mar 2024
Team Member: Jay
5.0
Appointment verified by iSalon Software

Such a lovely experience at True Hair. Hair colour and blow dry perfect. Head massage always an additional luxury

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Response from True Hairdressing

Hi Tina, So lovely of you to review us, many thanks.
Phil True Hair Gravesend

Mrs

Mandy Lacey
29th Mar 2024
Team Member: Katie
5.0
Appointment verified by iSalon Software

Katie is fantastic.
She knows just how to cut my hair.
It is always a lovely experience.

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Response from True Hairdressing

Thank you Mandy for your lovely review, we are so glad you are happy.
Phil True Hairdressing Gravesend

Re style

Lesley Hurley
28th Mar 2024
Team Member: Jay
5.0
Appointment verified by iSalon Software

Jay cut my hair beautiful .she's made me feel like a new person ! The haircut is fantastic! She was very patient and is a lovely girl .

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Response from True Hairdressing

Thank you, Lesley, Jay is indeed a lovely stylist. Thank you for your review.
Phil True Hairdressing Gravesend

Excellent, personal service as usual.

Gillian Pretious
27th Mar 2024
Team Member: Laura
5.0

Laura has done an amazing job yet again. Always listens to what I want and the result is always brilliant. Love the salon and the atmosphere, really friendly. Wouldn’t go anywhere else.

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Response from True Hairdressing

Thank you Gillian for your glowing review, it is very much appreciated
Phil True Hairdressing Gravesend

Fantastic cut

Jane Gooch
23rd Mar 2024
Team Member: Katie
5.0
Appointment verified by iSalon Software

As usual, Katie cut my hair soo well !
I'm often asked where I get my hair cut and I always recommend True !

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Response from True Hairdressing

Thank you, Jane, for your glowing review, it is much appreciated.
Phil True Hairdressing Gravesend

Miss

Joanne Tremain
22nd Mar 2024
Team Member: Jade
5.0
Appointment verified by iSalon Software

Absolutely amazing! Jade is great, very kind, makes you very comfortable and explains everything so well. I came in with dry and damaged hair that I’d left neglected and left with lovely shiny, bouncy hair. I’m very happy and will be back for sure 😊🤩

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Response from True Hairdressing

Thank you, Joanne, for your lovely review.
Phil True Hairdressing Gravesend

Amazing

Emma Bird
21st Mar 2024
Team Member: Jay
5.0
Appointment verified by iSalon Software

Wonderful experience, attentive stylist, she knew just what I needed

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Response from True Hairdressing

Thank you, Emma, for your review, it is much appreciated.
Many thanks Phil True Hairdressing Gravesend

Mrs

Lynn Hughes
20th Mar 2024
Team Member: Jade
5.0
Appointment verified by iSalon Software

Lovely visit to see jade for my hilights today .
Jade is so professional, and has so much experience, and totally helps you to feel at ease, and to have every confidence for the beautiful end result, thank Jade once again I love my colours ❤️

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Response from True Hairdressing

Thanks Lynn

75 year old male, with long, thin, silver-white hair...

Barry Axford
14th Mar 2024
Team Member: Jade
5.0
Appointment verified by iSalon Software

I have had Jade trim my long hair for many years now. She knows my hair, is sympathetic to my simple styling wishes and is engaging and enthusiastically willing to partake in conversation. I love to visit two or three times a year. The owner and all salon staff are welcoming and diligent. A top notch experience!

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Response from True Hairdressing

Thank you so much, Barry, for your lovely review. it is much appreciated.
Phil True Hairdressing Gravesend

Best head massage..ever!

Lynne Rogers
13th Mar 2024
Team Member: Laura
5.0
Appointment verified by iSalon Software

Caring and professional service throughout with Laura and Tigan did a great shampoo and the best ever head massage. Thank you for a relaxing experience.

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Response from True Hairdressing

Thank you for giving Laura a review, it is much appreciated. We have passed on your comments to Teegan, who shampooed you.
Thanks again, Phil True Hairdressing Gravesend

Six week regrowth

Louise Ramsey
13th Mar 2024
Team Member: Jade
5.0
Appointment verified by iSalon Software

Yet again a great finished article for my six week regrowth colour, thank you to all for your professionalism, friendliness and effort that you all give, it really is appreciated.

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Response from True Hairdressing

Thank you, Louise, for your lovely review, always good to see you.
Kind regards. Phil True Hairdressing Gravesend