True Hairdressing

83, High St, Gravesend, Kent, DA11 0BH

About us

True Hairdressing - Warm and friendly hair professionals. Precision cutting, blowdrying, extensions and a Wella Master Colour Salon

In 2001, True Hairdressing was created by the husband and wife team Phil & Jane Hales. Since then, it’s been an outstanding success, growing in size and reputation. With their daughter Jade part of the team, they’ve created a family business that cares for the customer.

The Salon takes every chance it can to learn new techniques with its supplier Wella and utilises every possible opportunity for staff training. Trust in the team at True to transform your look.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 16:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 18:00
Saturday 09:00 - 16:30
Sunday Closed

Services

Hair

Reviews

4.96
829 verified reviews
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Filter by rating

A little bit of ‘me’ time

Maria Clark
5th Jun 2026
Team Member: Katie
5.0
Appointment verified by Salon Manager

Been coming here for years and always get the best service. Amazing at what they do, friendly, welcoming, and I always leave loving my hair. Couldn’t recommend them enough! X

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Excellent as always

Christine West
5th Jun 2026
Team Member: Katie
5.0
Appointment verified by Salon Manager

Katie always does a superb job on my hair.

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Response from True Hairdressing

Hi Christine,

Thank you so much for taking the time to leave us a review!

Best wishes from all of us at True Hairdressing.

Consultation

Hayley Filmer
29th May 2026
Team Member: Jade
5.0

Amazing as always!

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Response from True Hairdressing

Dear Hayley,

Thank you so much for taking the time to leave such a lovely review for our salon.

Best regards
Phil True Hairdressing, Gravesend

Color Consultation/ haircut

Nicky
28th May 2026
Team Member: Jade
5.0
Appointment verified by Salon Manager

My first visit to True Hair started with a consultation, followed by a haircut the next day with Jade, who had been highly recommended to me. I’d been considering grey blending for my white hair coming through at the front, but after speaking to several hairdressers previously, I never fully understood the process or how my hair would look a few weeks later.
Jade was incredibly knowledgeable and professional. As a colour specialist with a master’s in colour, she took the time to explain everything in detail — from the colouring process itself to the maintenance and follow-up appointments. She even showed me the test strands she had prepared with different tones that would blend naturally with my white hair, which really helped me visualise the results and understand what to expect.
This was really important to me because I’ve spent so long growing my hair and didn’t want to make the wrong decision. Jade made me feel completely confident that I’d be in safe hands if I chose to go ahead with the colour.
She also gave me a lovely haircut — my hair looked so sleek, shiny, and perfectly cut afterwards. Jade is not only incredibly talented but also such a lovely person, which made the whole experience even better. Her dad, Phil, and the rest of the team were also so friendly, welcoming, and knowledgeable, creating such a warm and professional atmosphere in the salon.
Jade is clearly an expert in her field, and I’m so relieved to have finally found a hairdresser I can truly trust.
Thank you Jade.x

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Miss

Jane Duhig
23rd May 2026
Team Member: Philip
5.0
Appointment verified by Salon Manager

Enjoyed having my hair styled always feel pampered at the salon looking forward to using my new hair product 😀

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Perfect hair

Marie Bloxham
22nd May 2026
5.0

Very professional lovely colour and cut as always. Laura takes her time and makes sure my hair is exactly how I like it.

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Response from True Hairdressing

Dear Marie,

Thank you so much for taking the time to leave such a lovely review for our salon.

Best regards
Phil True Hairdressing, Gravesend

Glamorous

Jane Harris
16th May 2026
5.0

Absolutely love this Salon, always greeted with a warm and welcoming smile. Staff are super friendly and an overall great team. I always leave there feeling glamorous either with straight or curly hair I absolutely love it 🥰

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Response from True Hairdressing

Hi Jane, thankyou so much for your lovely review. It is very much appreciated
Phil True Hairdressing Gravesend

Great hairdressers

Carol McVeigh
11th May 2026
Team Member: Philip
5.0
Appointment verified by Salon Manager

Great salon, very welcoming. Professional stylists, wouldn't go anywhere else.

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Mr

George Batzios
9th May 2026
Team Member: Philip
5.0

Very good service by a very knowledgeable professional

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Response from True Hairdressing

Thank you, George, good to see you again.
Phil True Hairdressing, Gravesend.

Most friendly haordressert

Natalie Keegan
9th May 2026
Team Member: Helen
5.0

I came here for a consultation with Helen for hair extensions, immediately felt welcome no weird feeling like some hairdressers have. Helen is lovely, knew exactly what I needed, knew straight away this was the salon for me. Can’t wait to go bank and have my extensions done. ☺️

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Response from True Hairdressing

Hi Natalie, so sorry for our late reply. Thank you for your lovely review.
Phil True Hairdressing, Gravesend

Lovely salon and staff

Christine Suat
8th May 2026
Team Member: Helen
5.0
Appointment verified by Salon Manager

Another lovely cut and colour by Helen, good to have a chat and relax having hair washed and head massage.

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Lovely cut

Karli Montague-Cardoso
8th May 2026
Team Member: Laura
5.0
Appointment verified by Salon Manager

As ever, I was not disappointed by my cut and style today. I have seen a few of the stylists at the salon and am always pleased. Today I saw Laura E who did a lovely job. She is very skilled and helps me to feel relaxed. I would happily go back to Laura and have full confidence in all of the stylists I have had so far. A great salon and a strong team.

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Love my new short hair style

Pauline S
23rd Apr 2026
5.0

Tegan had so much time for me to decide on my style. I didn't feel hurried. Thank you for your patience! She took a lot of care. Love my beautifully cut short summer style. And thanks for the nice coffee.

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Response from True Hairdressing

Hi Pauline, so sorry for our late reply.Thank you for your lovely review. It is much appreciated
Phil True Hairdressing, Gravesend

6 weekly visit

Lynn Hughes
17th Apr 2026
Team Member: Philip
5.0
Appointment verified by Salon Manager

As ever, lovely afternoon, spent in lovely atmosphere, lovely chat, loved my hair cut by Phil, who totally puts u at ease, has tons of experience.
Always pleased, and would 100% tell others to pay a visit.

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Hair raising!

Roger Easterby
16th Apr 2026
Team Member: Philip
5.0
Appointment verified by Salon Manager

An excellent haircut as usual. Leaving the salon knowing you look a million dollars.

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Consistent quality & professionalism

Sarah Slater
14th Apr 2026
Team Member: Jade
5.0
Appointment verified by Salon Manager

I have been a customer at True since the salon opened and every member of the team has cut/coloured my hair in that time with consistently great results. Not only do True offer a professional and consistent service, the team are kind, friendly and welcoming. Thank you True!

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Colour and cut

Carmen Gibson
10th Apr 2026
Team Member: Katie
5.0
Appointment verified by Salon Manager

A truly professional cut and colour by Katie

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Response from True Hairdressing

Thank you, Carmen, for your review. Always good to see you.
Phil True Hairdressing, Gravesend

Another great experience

Louise Ramsey
9th Apr 2026
Team Member: Jade
5.0
Appointment verified by Salon Manager

My usual 6 week regrowth appointment, I received professional, warm and friendly service from start to finish. I left with after yet another great experience .

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Response from True Hairdressing

Thank you, Louise, for your kind review. It is much appreciated.
Phil True Hairdressing, Gravesend

Teegan made my grand daughter feel special

Marie Bloxham
8th Apr 2026
Team Member: Teegan
5.0
Appointment verified by Salon Manager

My grand daughter was nervous about having her long hair trimmed. Teegan made her feel so comfortable and special. Teegan was chatty but very professional. My grand daughter’s hair looked lovely.

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Response from True Hairdressing

Thank you, Marie, for your review. It is much appreciated and is lovely for Teegan to receive.
Phil True Hairdressing, Gravesend

Great haircut

Henry Capetian
28th Mar 2026
Team Member: Philip
5.0
Appointment verified by Salon Manager

Excellent cut, thank you Philip!

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Response from True Hairdressing

Thank you, Henry, for your review. It was good to meet you.
Phil True Hairdressing, Gravesend

Great Cut

Gillian Roots
28th Mar 2026
Team Member: Philip
5.0
Appointment verified by Salon Manager

Great cut with attention to detail as always highly recommend

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Response from True Hairdressing

Thank you, Gill, for your review. It is very much appreciated
Phil True Hairdressing, Gravesend

Happy experience

Valerie Martin
19th Mar 2026
Team Member: Laura
5.0
Appointment verified by Salon Manager

Very happy with my visit Laura & I had a lengthy discussion on best treatment for my hair of yellowing ends on grey hair. Talked me through her process along the way.

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Response from True Hairdressing

Thank you Valerie, for your review, it is very much appreciated
Phil True Hairdressing, Gravesend

Wonderful experience as always

Amanda Street
18th Mar 2026
Team Member: Helen
5.0
Appointment verified by Salon Manager

Helen made my hair look and feel fantastic and as always my visit to the salon was relaxing and fun, everyone at the Salon is kind and it’s a very special feeling to visit there. I have been a customer for many years and recommend it because I have quite simply never been disappointed ever in all these years.

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Five Stars

Gaynor Gunn
13th Mar 2026
Team Member: Philip
5.0
Appointment verified by Salon Manager

My first visit to True and wasn’t disappointed. An excellent all round service with a helpful and friendly team. Will definitely be returning.

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Beautiful hair

Linda Kenneary
13th Mar 2026
5.0
Appointment verified by Salon Manager

Lovely experience. I enjoyed my hair wash and head massage.lovely cut and restaile and blow dry. Perfect looks lovely . Thank you girls. Sorry can't remember the 2 girls names.

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Amazing

Semah Uludag
7th Mar 2026
Team Member: Philip
5.0
Appointment verified by Salon Manager

Phil did such an amazing job on my hair, he’s an excellent stylist. It was my first time coming to this salon and my hair looks and feels great! Definitely coming back

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Response from True Hairdressing

Hi Semah, thank you for your lovely review. It is very much appreciated.
Phil True Hairdressing, Gravesend

Best hair salon in Gravesend

Karen Williams
7th Mar 2026
Team Member: Jade
5.0
Appointment verified by Salon Manager

I love the day when I get my hair done. The atmosphere in the salon is always friendly and welcoming. Everyone you interact with is professional and warm. You can tell that everyone enjoys working there. Jade always does an amazing job on my haircut and colour. Highly recommend this salon.

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Response from True Hairdressing

Hi Karen, thank you for your wonderful review. It is very much appreciated.
Phil True Hairdressing, Gravesend

Excellent service as always

Catherine Gurney
4th Mar 2026
Team Member: Laura
5.0
Appointment verified by Salon Manager

Always well looked after, Laura knows me now so can advise if I wa t anything specific.

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Response from True Hairdressing

Hi Catherine, thank you for your wonderful review. It is very much appreciated.
Phil True Hairdressing, Gravesend

All tidied up

Valerie Miller
28th Feb 2026
Team Member: Katie
5.0
Appointment verified by Salon Manager

I had a lovely gentle hairwash and a great cut.

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Response from True Hairdressing

Hi Val, thank you for your lovely review. It is very much appreciated.
Phil True Hairdressing, Gravesend

Cut and blow dry

Anonymous
26th Feb 2026
5.0

It’s the best experience I ever had. Phill is truly professional and absolutely master in his job. My hair is never been cut so good. This is my first visit and I will definitely become regular . 10/10

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Response from True Hairdressing

Thank you so much for your wonderful review. It is very much appreciated

Mrs

Margaret Keenan
20th Feb 2026
Team Member: Jade
5.0
Appointment verified by Salon Manager

Jade gave me an excellent cut and style as usual.

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Response from True Hairdressing

Hi Margaret, thank you for your lovely review. It is very much appreciated.
Phil True Hairdressing, Gravesend

Thank you, ‘TRUE’!

Ann Easterby
19th Feb 2026
Team Member: Philip
5.0
Appointment verified by Salon Manager

A very comfortable experience

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Response from True Hairdressing

Hi Ann, thank you for your lovely review. It is very much appreciated.
Phil True Hairdressing, Gravesend

Haircut

Ruth Stafford
19th Feb 2026
Team Member: Laura
5.0
Appointment verified by Salon Manager

Excellent cut. Laura took her time and we discussed what I wanted and she explained how my type of hair would hold the cut. Lovely layye too 😍

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Response from True Hairdressing

Hi Ruth, thank you for your wonderful review. It is very much appreciated.
Phil True Hairdressing, Gravesend

Great visit

Samantha Jones
18th Feb 2026
Team Member: Helen
5.0
Appointment verified by Salon Manager

Wonderful visit and fabulous hair colour and finish.

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Response from True Hairdressing

Hi Samantha, thank you for your lovely review. It is very much appreciated.
Phil True Hairdressing, Gravesend

Cut and blow dry

Maureen Joannou
14th Feb 2026
Team Member: Philip
5.0
Appointment verified by Salon Manager

Had a relaxing morning at the salon and left feeling great as always. Thank you

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Response from True Hairdressing

Thank you, Maureen, for your lovely review. It is very much appreciated
Phil True Hairdressing, Gravesend

A fun dual appointment!

Carole Rough
12th Feb 2026
Team Member: Jade
5.0
Appointment verified by Salon Manager

My mother and I have been coming to True for years. For the first time, today, we had joint appointments with Phil and Jade T. We were both delighted with the results.

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Response from True Hairdressing

Thank you, Carole, for taking time to review the salon. It is very much appreciated
Phil True Hairdressing Gravesend

Great Salon

Maria
6th Feb 2026
Team Member: Philip
5.0

Each time I’ve been to True Hair, I’ve had nothing but the best customer service from every member of staff I have spoken too. They explain what they are doing, what they suggest but listen to your thoughts, do not force anything on you and don’t try to sell you something you don’t want or need. Customer service is next to none as well as discussing ideas with other stylists. True hair, true professionalism. Can’t fault them.

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Response from True Hairdressing

Thank you so much, Maria for such a lovely review. It is very much appreciated
Phil True Hairdressing Gravesend

Colour

Helen Gay
4th Feb 2026
Team Member: Helen
5.0
Appointment verified by Salon Manager

Such a lovely salon .. the best ! .. always fabulous results all round .. all such lovely girls ..

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Response from True Hairdressing

Thank you, Helen. For taking the time to leave us a review, much appreciated.
Phil True Hairdressing, Gravesend

Great hairdressers

Carol McVeigh
3rd Feb 2026
Team Member: Philip
5.0
Appointment verified by Salon Manager

Great salon, very professional and expert stylist. Welcoming, clean and a great experience.

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Response from True Hairdressing

Hi Carol, thank you for your lovely review. It is very much appreciated.
Phil True Hairdressing, Gravesend

Miss

Jane Duhig
31st Jan 2026
Team Member: Helen
5.0
Appointment verified by Salon Manager

Amazing treatment today great haircut and good advice how to manage my hair great to be back in the salon 😄

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Response from True Hairdressing

Lovely to see you, thank you for taking the time to give us a review.
Phil True Hairdressing, Gravesend

Excellent

Christine West
23rd Jan 2026
Team Member: Katie
5.0
Appointment verified by Salon Manager

Katie knows exactly what I want and does a fantastic job.

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Response from True Hairdressing

Thank you, Christine, for taking time to leave a review. It is very much appreciated.
Phil, True Hairdressing, Gravesend

Amazing

Paul Jones
22nd Jan 2026
Team Member: Philip
5.0
Appointment verified by Salon Manager

Not just a hair cut , a great experience

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Response from True Hairdressing

Thanks, Paul. Much appreciated

Another happy visit

Louise Ramsey
15th Jan 2026
Team Member: Jade
5.0
Appointment verified by Salon Manager

Once again I can not fault the service, friendliness and professionalism given throughout my time spent in the salon. Yet another happy visit today.

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Response from True Hairdressing

Hi Louise,
Thank you so much for taking the time to leave your lovely review. It is most appreciated.
Best regards, Phil True Hairdressing, Gravesend.

Amazing

Abbie Thomas
14th Jan 2026
Team Member: Holly
5.0
Appointment verified by Salon Manager

Recommend this salon and hair stylist, the results of my hair afterwards was so lovely. Will be going back very soon! Staff are so kind and gentle.

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Response from True Hairdressing

Hi Abbie,
Thank you so much for taking the time to leave your lovely review. It is most appreciated.
Best regards, Phil True Hairdressing, Gravesend.

Cut and Blow Dry

Gillian Roots
10th Jan 2026
Team Member: Philip
5.0
Appointment verified by Salon Manager

Always a pleasure to visit Phil and his friendly team. Nice relaxing treat to myself.

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Response from True Hairdressing

Hi Gill,
Thank you so much for taking the time to leave your review. It is most appreciated.
Best regards, Phil True Hairdressing, Gravesend.

My time.

Brenda Bennett
9th Jan 2026
Team Member: Jade
4.5
Appointment verified by Salon Manager

I was very happy with jade . Who done my hair. Today. Thankyou f
Jade x

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Response from True Hairdressing

Hi Brenda,
Thank you so much for taking the time to leave your review. It is most appreciated.
Best regards, Phil True Hairdressing, Gravesend.

Hair style

Val Wallis
7th Jan 2026
Team Member: Helen
5.0
Appointment verified by Salon Manager

Lovely friendly and very professional stylist.

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Response from True Hairdressing

Hi Val,
Thank you so much for taking the time to leave your review. It is most appreciated.
Best regards, Phil True Hairdressing, Gravesend.

Happy

Susan Harrod
25th Dec 2025
Team Member: Philip
5.0
Appointment verified by Salon Manager

Excellent service as always

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Response from True Hairdressing

Hi Susan,
Thank you so much for taking the time to leave your review.
Best regards, Phil True Hairdressing, Gravesend.

My opinionPHIL

Sylvia Howe
20th Dec 2025
5.0

It’s always a pleasure to visit True and Phil does a perfect cut and style. I’ve been a client of True hairdressers for many years and wouldn’t go anywhere else. Cannot praise the service enough.

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Response from True Hairdressing

Hi Sylvia,
Thank you so much for taking the time to leave such a lovely review!
Best regards, Phil True Hairdressing, Gravesend.

Hair cut

Roger Easterby
20th Dec 2025
Team Member: Philip
5.0
Appointment verified by Salon Manager

Excellent - as always!

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Response from True Hairdressing

Hi Roger,
Thank you so much for taking the time to leave your review.
Best regards, Phil True Hairdressing, Gravesend.