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True Hairdressing

83, High St, Gravesend, Kent, DA11 0BH

About us

True Hairdressing - Warm and friendly hair professionals. Precision cutting, blowdrying, extensions and a Wella Master Colour Salon

In 2001, True Hairdressing was created by the husband and wife team Phil & Jane Hales. Since then, it’s been an outstanding success, growing in size and reputation. With their daughter Jade part of the team, they’ve created a family business that cares for the customer.

The Salon takes every chance it can to learn new techniques with its supplier Wella and utilises every possible opportunity for staff training. Trust in the team at True to transform your look.

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Opening hours

Monday Closed
Tuesday 09:30 - 16:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 18:00
Saturday 09:00 - 16:30
Sunday Closed

Reviews

4.95
573 verified reviews
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Excellent service.

Helen Horsley
22nd Feb 2024
Stylist: Laura
4.5
Appointment verified by iSalon Software

Excellent service as always. Everyone is always friendly & helpful. Laura always gives good honest advice when asked about any aspect from style to colour.

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Excellent service

Lois Grady
21st Feb 2024
Stylist: Katie
5.0
Appointment verified by iSalon Software

Excellent service yet again, Katie is always very helpful and talks over any hair concerns I may have and the style and look and colour I want to achieve. I am always satisfied with the outcome, Katie has a great consultative approach! The rest of the team are also very friendly, overall great team and great hairdressers!

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Fabulous service

Hannah Loughlin
16th Feb 2024
Stylist: Keren
5.0
Appointment verified by iSalon Software

Keren has done both mine and my daughters hair this week. Love my colour and cut and my daughter loved being pampered!

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Love it here

Sarbjit Kaur
15th Feb 2024
Stylist: Jade
5.0
Appointment verified by iSalon Software

Always look forward to coming here. Lovely service such a warm welcome.

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Wonderful Experience

Sarah Martin
14th Feb 2024
Stylist: Jade
5.0
Appointment verified by iSalon Software

I had a wonderful experience with Jade who cut and coloured my hair. I will be a regular from now on!

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Highlights

Helen Gay
14th Feb 2024
Stylist: Helen
5.0
Appointment verified by iSalon Software

Amazing !!! .. fabulous results as always .. definitely the best hair salon .. lovely friendly staff .. impeccably clean throughout

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Always the best cut and colour

Kylie O’connor
10th Feb 2024
Stylist: Philip
5.0
Appointment verified by iSalon Software

From start to finish, a glorious experience.
Tru gets the balance of friendliness and professionalism spot on. Their knowledge about hair is amazing and I always leave with a beautiful cut and colour that last ages!

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Response from True Hairdressing

Thank you, Kylie for your lovely review, it is very much appreciated
Phil True Hairdressing Gravesend

Cut and shape exactly how I wanted

Marie Bloxham
3rd Feb 2024
Stylist: Jade
5.0
Appointment verified by iSalon Software

As always jade cut my her perfectly taking her time and reshaping it exactly how I’d asked.

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Perfect salon

Sharon Lambert
3rd Feb 2024
Stylist: Katie
5.0
Appointment verified by iSalon Software

Always a please to have my hair done at Truehair . Perfect colour & cut.

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Winter cut

Anonymous
1st Feb 2024
5.0

Usual highly professional experience very friendly

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Cut and bow dry

Maureen Joannou
28th Jan 2024
Stylist: Philip
5.0
Appointment verified by iSalon Software

I had a pleasant experience at the salon we had a chat about my holiday in Australia. I had a perfect cut and style as always. Thank you Phil

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Mrs

Jackie Dixon
25th Jan 2024
Stylist: Jade
5.0
Appointment verified by iSalon Software

Very knowledgeable, explains everything clearly, listen to my queries.

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Short hair cut and style

Gladys Howes
24th Jan 2024
Stylist: Helen
5.0
Appointment verified by iSalon Software

As usual very pleased with the care Helen takes,in cutting and styling.

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Response from True Hairdressing

Thank you, Gladys, for your review, much appreciated.
Phil True Hairdressing, Gravesend

Review from elderly lady

Kate
19th Jan 2024
Stylist: Philip
4.0

All great as usual

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Response from True Hairdressing

Thank you Kate, for your review, much appreciated
Phil True hairdressing Gravesend

Excellent service

Violet Rushbrook
16th Jan 2024
Stylist: Philip
5.0
Appointment verified by iSalon Software

Ver helpful. Good advise on new style

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Response from True Hairdressing

Thank you, Violet, for your review, very much appreciated.
Phil True Hairdressing gravesend

Colour and Cut

Alice Brown
14th Jan 2024
Stylist: Jade
5.0
Appointment verified by iSalon Software

I had a lovely experience, Jade was very helpful and suggested a style that I now love, a relaxing and enjoyable time

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Response from True Hairdressing

Thank you Alice for you review, it is very much appreciated
Phil True Hairdressing Gravesend

So relaxing

Jenny Garnett
13th Jan 2024
Stylist: Philip
5.0
Appointment verified by iSalon Software

Colour and cut today as always friendly warm and relaxing

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Response from True Hairdressing

Thank you Jenny 😊
Phil True Hairdressing Gravesend

Highlights

Helen Gay
10th Jan 2024
Stylist: Helen
5.0
Appointment verified by iSalon Software

Fabulous as always .. great stylist .. spotlessly clean salon .. all lovely staff .. great atmosphere

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Response from True Hairdressing

Thank you, as ever Helen for your lovely words.
Phil True Hairdressing Gravesend

Colour Consultaion

Catherine Wallace
7th Jan 2024
Stylist: Katie
5.0

Very friendly place. My first visit for colour consultation with Katie. I feel reassured for good advice and expert explorations for colour options in my future visits
Thankyou for your kindness.

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Response from True Hairdressing

Thank you, Catherine, your review is much appreciated. We look forward to seeing you.
Phil True Hairdressing Gravesend

Very professional and welcoming

Sarah Mcewan
22nd Dec 2023
Stylist: Helen
5.0
Appointment verified by iSalon Software

I have been a True Hair customer for more than 10 years. They always provide a thoroughly professional and friendly service. Helen has been colouring and cutting my hair for several years and is now helping me to subtly transition the colour as it becomes grey. She gives great advice and it’s working well, I feel very confident in her hands.

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Response from True Hairdressing

Thank you, Sarah, for your lovely review we are so pleased that you are happy with the plan.
Phil True Hairdressing Gravesend

As usual very relaxed environment

Maruti
22nd Dec 2023
Stylist: Philip
5.0

Phil and Jay are very professional

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Response from True Hairdressing

Thank you, Maruti, always a pleasure.
Phil True Hairdressing Gravesend

Great treatment and style

Jane Duhig
22nd Dec 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

Really pleased always feel pampered in the salon loved the treatment and my hair looks amazing xx

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Response from True Hairdressing

Thank you Jane for your lovely review.
Phil True Hairdressing Gravesend

colour & trim

Rita Howard
21st Dec 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

I always enjoy my experience at the salon, everyone is friendly & professional. It is my space for calm & relaxation, with excellent advice & expertise.

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Response from True Hairdressing

Thank you Rita, so pleased that you enjoy your visit so much
Phil True Hairdressing Gravesend

Amazing stylist and salon

Jade
21st Dec 2023
Stylist: Jay
5.0
Appointment verified by iSalon Software

She did exactly what I asked for and I left the salon loving my hair every time I’ve been here. Everyone is so friendly and lovely. The service is great

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Response from True Hairdressing

☺️

Amazing stylist and salon

Jade Thomas
21st Dec 2023
Stylist: Jay
5.0
Appointment verified by iSalon Software

She did exactly what I asked for and I left the salon loving my hair every time I’ve been to this salon. The service is great and all the girls are so friendly and lovely.

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Response from True Hairdressing

Thank you Jade, such a lovely review
Phil True Hairdressing Gravesend

Hair cut

Diane Grant
14th Dec 2023
Stylist: Katie
5.0
Appointment verified by iSalon Software

Excellent service, from wash cut, blow dry. Information about my hair. Thank you 😊

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Response from True Hairdressing

Thank you Diane fir you lovely review, much appreciated
Phil True Hairdressing Gravesend

Beautiful salon

Claire Keenan
14th Dec 2023
Stylist: Helen
5.0
Appointment verified by iSalon Software

Always love having my hair done at True…welcomed with a warm & friendly greeting from everyone in the salon & good advice given when needed.

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Response from True Hairdressing

Thank you Clare, always a pleasure
Phil True Hairdressing Gravesend

Listens and carefully advises

Caroline Lynch
10th Dec 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

As always, Jade listened to what I wanted and I walked out of the salon feeling great. I can’t fault her, or any of the team at True, they all work so seamlessly together to make me feel relaxed and confident that they will do what I ask. When I visit. I’m always made to feel part of the True ‘family’.

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Response from True Hairdressing

Thank You, Caroline, for your lovely review.
Phil True hairdressing Gravesend

Lovely December visit

Valerie Miller
8th Dec 2023
Stylist: Katie
5.0
Appointment verified by iSalon Software

It was a really lovely experience. I had a gentle and soothing hairwash to start and very good cut. As a bonus I had a Christmas bargain on products.

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Response from True Hairdressing

thank you, Val, Your reviews are much appreciated by the team.
Phil True Hairdressing Gravesend

Excellent as always

Lesley Cook
7th Dec 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

Visited for a cut today and was treated to the usual wonderful service from everyone at True. They come up trumps every time .

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Response from True Hairdressing

Thank you, Lesley, your review is much appreciated by the team.
Phil True Hairdressing Gravesend

Modeling for Apprentices - NO Problem

Catherine Taylor
5th Dec 2023
Stylist: Jay
5.0

I volunteered to be a model for apprentices Holly and Teegan, because I wanted a change of style, but didn't know WHAT, so letting the salon decide what challenge to set their apprentices seemed like a perfect solution - and so it proved. Jay took the VERY sketchy brief I'd given, worked out a plan with Jade, and then supervised as Teegan and Holly set to work. The colour work was a lot more intricate than I usually choose, but my, was the outcome worth it. And the style (which always looks great when I leave the salon) is one that I stand a good chance of being able to reproduce at home. I am delighted with the outcome, was impressed with the knowledge and skill of the apprentices, and REALLY impressed with Jay's skills at coaching and teaching. So, as ever, delighted with the outcome.

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Response from True Hairdressing

Thank you, Catherine, for your glowing review, It is very much appreciated by the team.
Phil True Hairdressing Gravesend

Professional service

Natasha Coe
1st Dec 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

Amazing cut and blow dry today
Makes you want to return again and again - thanks Jade

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Response from True Hairdressing

Thank you Natasha for you lovely review, much appreciated
Phil True Hairdressing Gravesend

Topher game

Natasha Coe
1st Dec 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

Amazing cut and blow dry today
Makes you want to return again and again -

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Response from True Hairdressing

Thanks Natasha 😊
Phil True Hairdressing Gravesend

Excellent service

Claire Love
30th Nov 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

Excellent service as always

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Response from True Hairdressing

Thank you Claire😊
Phil True Hairdressing Gravesend

Lovely hairstyling

Christine Taylor
29th Nov 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

As usual all the staff were friendly and welcoming. Jade did a brilliant job and I’ve ended up with the hairstyle I asked for and that looks like the photo I had shown her. I’m delighted!

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Response from True Hairdressing

Thank you so much Christine for your kind comments.
Phil True Hairdressing Gravesend

Awesome as always

Mark
21st Nov 2023
5.0

Awesome as always. It had taken me a long time to find a great hairdresser since I returned from Australia 🇦🇺 and my girlfriend back in Australia is impressed with the results as she is a hairdresser back there. Keep up the good work guys

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Response from True Hairdressing

Thank you Mark, much appreciated
Phil True Hair Gravesend

Beyond happy

Yve
18th Nov 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

Professional, kind and knows hair so well
So very happy with my cut and finish 💗

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Response from True Hairdressing

Thank you Yve. for your review, it is much appreciated.
Phil True Hairdressing Gravesend

Autumn cut

Brian Hughes
14th Nov 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

Friendly professional service all ways make you welcome

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Response from True Hairdressing

Thank you, Brian :)
Phil True Hairdressing Gravesend

Amazing!!!

Pardeep Dosanjh
10th Nov 2023
Stylist: Philip
5.0

I am in love with my haircut! My hair was trimmed so well and it’s hard to find a hairdresser this good. Definitely recommend!!!

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Response from True Hairdressing

Thank you so much Pardeep We are so happy that you are happy 😊
Phil True Hairdressing Gravesend

Absolutely great!

Gabi G
1st Nov 2023
Stylist: Keren
5.0
Appointment verified by iSalon Software

Five star service provided by Keren. I would highly recommend her to everyone. Absolutely love it ❤️

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Response from True Hairdressing

Thank you Gabi for your review, Keren has recently qualified with us and, as you have found out is quite a talent. Thanks again.
Phil, True Hairdressing Gravesend

Great cut!

Jenny Holme
1st Nov 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

Hair salon phobia - but finally found a brilliant stylist. My hair was really great - but actually still looked good after a week with my own blow drying attempts. Would definitely recommend.

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Response from True Hairdressing

Thank you, Jenny, so pleased we could help
Phil True Hairdressing Gravesend

Highlights

Amanda Street
27th Oct 2023
Stylist: Helen
5.0
Appointment verified by iSalon Software

Fantastic as always hair looks fab 😃
A relaxing salon with happy friendly staff I have been a very happy customer for many years now .

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Response from True Hairdressing

Thank you Amanda, it’s always good to see you too.
Phil True Hairdressing Gravesend

The Best!

Ann Easterby
26th Oct 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

As soon as one steps over the threshold of 83 The High Street, Gravesend - a comforting sense of ‘relax - you are in very safe hands takes over and it truly is a positive experience.

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Response from True Hairdressing

Thank you Ann, we do our best😊.
Phil True Hairdressing Gravesend

Very pleased!

Karren Winchester
26th Oct 2023
Stylist: Jay
5.0
Appointment verified by iSalon Software

Jay was very friendly and created a really great shape and style- thank you.

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Response from True Hairdressing

Hi Karen, thank you so much for your review, it is much appreciated
Phil True Hairdressing Gravesend

Haircut

Patsy Lynch
25th Oct 2023
Stylist: Jade
4.5
Appointment verified by iSalon Software

A lovely relaxing experience had is such z lovely stylist , confident in her job.

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Response from True Hairdressing

Hi Patsy, thank you for taking time to review, it is much appreciated
Phil True Hairdressing Gravesend

Haircut

Frances Cross
25th Oct 2023
Stylist: Keren
4.0

Very relaxing when she was washing my hair, felt like a lovely head massage

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Response from True Hairdressing

Thank you Frances for your review, we are pleased that you enjoyed your visit
Phil True Hairdressing Gravesend

Short pixie haircut

Barbara Barnett
20th Oct 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

As always, gold star all the way!
Thank you.

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Response from True Hairdressing

Hi Barbara, thank you for taking time to review us, much appreciated
Phil True Hairdressing Gravesend

True hairdressing

Lee French
14th Oct 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

Superb as always, thanks Phil

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Response from True Hairdressing

Hi Lee, good to see you.
Phil, True Hairdressing, Greavesend

Great Experience

Jane Harris
14th Oct 2023
Stylist: Jay
5.0
Appointment verified by iSalon Software

Well looked after and amazing hair from Jay as always Xx

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Response from True Hairdressing

Thank you, Jane, very much appreciated.
Phil, True Hairdressing Gravesend

Cut and finish.

Gladys Howes
11th Oct 2023
Stylist: Helen
5.0
Appointment verified by iSalon Software

Have had to leave a hairstylist who I had used for many years,I had to find a comparable one .I chose to go to True hairdressing.Excellent stylist,I was nervous after having the same hair dresser for so many years but I am very pleased with this Salon and stylist Helen.

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Response from True Hairdressing

Thank you Gladys for your lovely review, we are very happy that you found us
Phil True Hairdressing Gravesend