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True Hairdressing

83, High St, Gravesend, Kent, DA11 0BH

About us

True Hairdressing - Warm and friendly hair professionals. Precision cutting, blowdrying, extensions and a Wella Master Colour Salon

In 2001, True Hairdressing was created by the husband and wife team Phil & Jane Hales. Since then, it’s been an outstanding success, growing in size and reputation. With their daughter Jade part of the team, they’ve created a family business that cares for the customer.

The Salon takes every chance it can to learn new techniques with its supplier Wella and utilises every possible opportunity for staff training. Trust in the team at True to transform your look.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 16:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 18:00
Saturday 09:00 - 16:30
Sunday Closed

Reviews

4.96
592 verified reviews
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Excellent, personal service as usual.

Gillian Pretious
27th Mar 2024
Stylist: Laura
5.0

Laura has done an amazing job yet again. Always listens to what I want and the result is always brilliant. Love the salon and the atmosphere, really friendly. Wouldn’t go anywhere else.

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Fantastic cut

Jane Gooch
23rd Mar 2024
Stylist: Katie
5.0
Appointment verified by iSalon Software

As usual, Katie cut my hair soo well !
I'm often asked where I get my hair cut and I always recommend True !

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Miss

Joanne Tremain
22nd Mar 2024
Stylist: Jade
5.0
Appointment verified by iSalon Software

Absolutely amazing! Jade is great, very kind, makes you very comfortable and explains everything so well. I came in with dry and damaged hair that I’d left neglected and left with lovely shiny, bouncy hair. I’m very happy and will be back for sure 😊🤩

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Amazing

Emma Bird
21st Mar 2024
Stylist: Jay
5.0
Appointment verified by iSalon Software

Wonderful experience, attentive stylist, she knew just what I needed

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Mrs

Lynn Hughes
20th Mar 2024
Stylist: Jade
5.0
Appointment verified by iSalon Software

Lovely visit to see jade for my hilights today .
Jade is so professional, and has so much experience, and totally helps you to feel at ease, and to have every confidence for the beautiful end result, thank Jade once again I love my colours ❤️

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75 year old male, with long, thin, silver-white hair...

Barry Axford
14th Mar 2024
Stylist: Jade
5.0
Appointment verified by iSalon Software

I have had Jade trim my long hair for many years now. She knows my hair, is sympathetic to my simple styling wishes and is engaging and enthusiastically willing to partake in conversation. I love to visit two or three times a year. The owner and all salon staff are welcoming and diligent. A top notch experience!

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Response from True Hairdressing

Thank you so much, Barry, for your lovely review. it is much appreciated.
Phil True Hairdressing Gravesend

Best head massage..ever!

Lynne Rogers
13th Mar 2024
Stylist: Laura
5.0
Appointment verified by iSalon Software

Caring and professional service throughout with Laura and Tigan did a great shampoo and the best ever head massage. Thank you for a relaxing experience.

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Response from True Hairdressing

Thank you for giving Laura a review, it is much appreciated. We have passed on your comments to Teegan, who shampooed you.
Thanks again, Phil True Hairdressing Gravesend

Six week regrowth

Louise Ramsey
13th Mar 2024
Stylist: Jade
5.0
Appointment verified by iSalon Software

Yet again a great finished article for my six week regrowth colour, thank you to all for your professionalism, friendliness and effort that you all give, it really is appreciated.

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Response from True Hairdressing

Thank you, Louise, for your lovely review, always good to see you.
Kind regards. Phil True Hairdressing Gravesend

Perfection

Amanda Watts
7th Mar 2024
Stylist: Jade
5.0
Appointment verified by iSalon Software

Perfect experience always with Jade. Jade listens to your concerns and is so professional. An impeccable salon in my experiences of over 15 years.

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Response from True Hairdressing

Thank you, Amanda, for your lovely review, Jade is so please that you are happy with everything.
Phil True Hairdressing Gravesend

Ladies Hair cut

Katie Honeywood
6th Mar 2024
Stylist: Keren
5.0
Appointment verified by iSalon Software

Really friendly and made me feel comfortable. Did exactly what I wanted, love my new hairstyle.

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Response from True Hairdressing

Thank you, Katie, I am so pleased you are happy with your hair. Thank you so much for reviewing Keren.
Phil True Hair Gravesend

Crowning glory

Lisa Hodges
6th Mar 2024
Stylist: Jade
5.0
Appointment verified by iSalon Software

Fancied a slight tweak to my usual colour, amazing as ever, spring ready! Lovely blow dry, what else could you wish for

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Response from True Hairdressing

Thank you, Lisa, for your lovely review, it is much appreciated.
Phil True Hairdressing Gravesend

Fantastic

Samantha Jones
28th Feb 2024
Stylist: Helen
5.0
Appointment verified by iSalon Software

Really good time in the salon as always. Thank you.

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Response from True Hairdressing

Thank you Sam, for taking time to review us, so glad you had a good time
Phil True Hairdressing Gravesend

Fabulous service

Val Wallis
28th Feb 2024
Stylist: Helen
5.0

Lovely experience as always. Helen a lovely lady, very professional and capable. Will return in 8 weeks.

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Response from True Hairdressing

Thank you Val for Helen's lovely review.
Phil True Hairdressing Gravesend

Amazing

Alexandra Mako
28th Feb 2024
Stylist: Helen
5.0
Appointment verified by iSalon Software

Helen P amazing hairdresser professional 🙏😘thanks again

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Response from True Hairdressing

Many thanks, Alexandra.
Phil True Hairdressing Gravesend

Place of relaxation and perfect results

Tracy Collins
28th Feb 2024
Stylist: Jade
5.0
Appointment verified by iSalon Software

Always greeted with warm welcome. Jade listens and runs through what I would like done.
Advises on better achievement's in a cut if required.

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Response from True Hairdressing

Thank you , Tracy, for your review, it is indeed very much appreciated
Phil True Hairdressing Gravesend

Highlights and Toner

Ria Cherry
26th Feb 2024
Stylist: Katie
5.0
Appointment verified by iSalon Software

I havnt had my hair done in a salon for years … and it was bliss ! I also have been struggling with my hair colour for a while, having suffered hair breakage with other stylists. Katie actually gave me a consultation before the appointment and offered her advice on what was best to do.
On her recommendation, I now feel as if my hair is a shade of blonde that is far more natural and healthier !
Thank you Katie - I’ll be back x

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Response from True Hairdressing

Thank you so much for taking the time to review Katie, good to hear you were so happy.
Phil True Hairdressing Gravesend

Ms

Anonymous
24th Feb 2024
5.0

Professional West End Salon feel. Lovely friendly staff., bespoke individual service.. highly recommended.

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Hair cut

Jane Duhig
24th Feb 2024
Stylist: Philip
5.0
Appointment verified by iSalon Software

Had a great haircut and talked about having a creative colour found it inspiring came away happy and motivated 😄

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Response from True Hairdressing

So pleased that you were happy with your service, Many thanks
Phil True Hairdressing Gravesend

Mr

Eddie Mooney
24th Feb 2024
Stylist: Philip
5.0
Appointment verified by iSalon Software

Very profesional and polite looking forward to next appiontment

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Response from True Hairdressing

Thank you Eddy for your review, much appreciated
Phil True Hairdressing Gravesend

Excellent service.

Helen Horsley
22nd Feb 2024
Stylist: Laura
4.5
Appointment verified by iSalon Software

Excellent service as always. Everyone is always friendly & helpful. Laura always gives good honest advice when asked about any aspect from style to colour.

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Response from True Hairdressing

Thank you Helen for taking time to review Laura, it is very much appreciated
Phil True Hairdressing Gravesend

Excellent service

Lois Grady
21st Feb 2024
Stylist: Katie
5.0
Appointment verified by iSalon Software

Excellent service yet again, Katie is always very helpful and talks over any hair concerns I may have and the style and look and colour I want to achieve. I am always satisfied with the outcome, Katie has a great consultative approach! The rest of the team are also very friendly, overall great team and great hairdressers!

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Response from True Hairdressing

Thank you so much Lois for your lovely review. It is much appreciated
Phil True Hairdressing Gravesend

Fabulous service

Hannah Loughlin
16th Feb 2024
Stylist: Keren
5.0
Appointment verified by iSalon Software

Keren has done both mine and my daughters hair this week. Love my colour and cut and my daughter loved being pampered!

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Response from True Hairdressing

Thank you Hannah, for taking time to review Keren, it is much appreciated
Phil True Hairdressing Gravesend

Love it here

Sarbjit Kaur
15th Feb 2024
Stylist: Jade
5.0
Appointment verified by iSalon Software

Always look forward to coming here. Lovely service such a warm welcome.

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Response from True Hairdressing

Thank you Sarbjit, for your review, it Is much appreciated
Phil True Hairdressing Gravesend

Wonderful Experience

Sarah Martin
14th Feb 2024
Stylist: Jade
5.0
Appointment verified by iSalon Software

I had a wonderful experience with Jade who cut and coloured my hair. I will be a regular from now on!

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Response from True Hairdressing

Thank you Sarah, for taking time to review us, it is much appreciated
Phil True Hairdressing Gravesend

Highlights

Helen Gay
14th Feb 2024
Stylist: Helen
5.0
Appointment verified by iSalon Software

Amazing !!! .. fabulous results as always .. definitely the best hair salon .. lovely friendly staff .. impeccably clean throughout

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Response from True Hairdressing

Thank you, Helen 😊
Phil True Hairdressing Gravesend

Always the best cut and colour

Kylie O’connor
10th Feb 2024
Stylist: Philip
5.0
Appointment verified by iSalon Software

From start to finish, a glorious experience.
Tru gets the balance of friendliness and professionalism spot on. Their knowledge about hair is amazing and I always leave with a beautiful cut and colour that last ages!

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Response from True Hairdressing

Thank you, Kylie for your lovely review, it is very much appreciated
Phil True Hairdressing Gravesend

Cut and shape exactly how I wanted

Marie Bloxham
3rd Feb 2024
Stylist: Jade
5.0
Appointment verified by iSalon Software

As always jade cut my her perfectly taking her time and reshaping it exactly how I’d asked.

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Response from True Hairdressing

Thank you Marie for your review it Is much appreciated
Phil True Hairdressing Gravesend

Perfect salon

Sharon Lambert
3rd Feb 2024
Stylist: Katie
5.0
Appointment verified by iSalon Software

Always a please to have my hair done at Truehair . Perfect colour & cut.

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Response from True Hairdressing

Thank you Sharon for taking time to review us, it is much appreciated
Phil True Hairdressing Gravesend

Winter cut

Anonymous
1st Feb 2024
5.0

Usual highly professional experience very friendly

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Response from True Hairdressing

Thank you so much for reviewing us
Phil True Hairdressing Gravesend

Cut and bow dry

Maureen Joannou
28th Jan 2024
Stylist: Philip
5.0
Appointment verified by iSalon Software

I had a pleasant experience at the salon we had a chat about my holiday in Australia. I had a perfect cut and style as always. Thank you Phil

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Response from True Hairdressing

Thank you Maureen for your review, it Is much appreciated
Phil True Hairdressing Gravesend

Mrs

Jackie Dixon
25th Jan 2024
Stylist: Jade
5.0
Appointment verified by iSalon Software

Very knowledgeable, explains everything clearly, listen to my queries.

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Response from True Hairdressing

Thank you for your review, it is much appreciated
Phil True Hairdressing Gravesend

Short hair cut and style

Gladys Howes
24th Jan 2024
Stylist: Helen
5.0
Appointment verified by iSalon Software

As usual very pleased with the care Helen takes,in cutting and styling.

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Response from True Hairdressing

Thank you, Gladys, for your review, much appreciated.
Phil True Hairdressing, Gravesend

Review from elderly lady

Kate
19th Jan 2024
Stylist: Philip
4.0

All great as usual

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Response from True Hairdressing

Thank you Kate, for your review, much appreciated
Phil True hairdressing Gravesend

Excellent service

Violet Rushbrook
16th Jan 2024
Stylist: Philip
5.0
Appointment verified by iSalon Software

Ver helpful. Good advise on new style

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Response from True Hairdressing

Thank you, Violet, for your review, very much appreciated.
Phil True Hairdressing gravesend

Colour and Cut

Alice Brown
14th Jan 2024
Stylist: Jade
5.0
Appointment verified by iSalon Software

I had a lovely experience, Jade was very helpful and suggested a style that I now love, a relaxing and enjoyable time

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Response from True Hairdressing

Thank you Alice for you review, it is very much appreciated
Phil True Hairdressing Gravesend

So relaxing

Jenny Garnett
13th Jan 2024
Stylist: Philip
5.0
Appointment verified by iSalon Software

Colour and cut today as always friendly warm and relaxing

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Response from True Hairdressing

Thank you Jenny 😊
Phil True Hairdressing Gravesend

Highlights

Helen Gay
10th Jan 2024
Stylist: Helen
5.0
Appointment verified by iSalon Software

Fabulous as always .. great stylist .. spotlessly clean salon .. all lovely staff .. great atmosphere

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Response from True Hairdressing

Thank you, as ever Helen for your lovely words.
Phil True Hairdressing Gravesend

Colour Consultaion

Catherine Wallace
7th Jan 2024
Stylist: Katie
5.0

Very friendly place. My first visit for colour consultation with Katie. I feel reassured for good advice and expert explorations for colour options in my future visits
Thankyou for your kindness.

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Response from True Hairdressing

Thank you, Catherine, your review is much appreciated. We look forward to seeing you.
Phil True Hairdressing Gravesend

Very professional and welcoming

Sarah Mcewan
22nd Dec 2023
Stylist: Helen
5.0
Appointment verified by iSalon Software

I have been a True Hair customer for more than 10 years. They always provide a thoroughly professional and friendly service. Helen has been colouring and cutting my hair for several years and is now helping me to subtly transition the colour as it becomes grey. She gives great advice and it’s working well, I feel very confident in her hands.

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Response from True Hairdressing

Thank you, Sarah, for your lovely review we are so pleased that you are happy with the plan.
Phil True Hairdressing Gravesend

As usual very relaxed environment

Maruti
22nd Dec 2023
Stylist: Philip
5.0

Phil and Jay are very professional

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Response from True Hairdressing

Thank you, Maruti, always a pleasure.
Phil True Hairdressing Gravesend

Great treatment and style

Jane Duhig
22nd Dec 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

Really pleased always feel pampered in the salon loved the treatment and my hair looks amazing xx

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Response from True Hairdressing

Thank you Jane for your lovely review.
Phil True Hairdressing Gravesend

colour & trim

Rita Howard
21st Dec 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

I always enjoy my experience at the salon, everyone is friendly & professional. It is my space for calm & relaxation, with excellent advice & expertise.

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Response from True Hairdressing

Thank you Rita, so pleased that you enjoy your visit so much
Phil True Hairdressing Gravesend

Amazing stylist and salon

Jade
21st Dec 2023
Stylist: Jay
5.0
Appointment verified by iSalon Software

She did exactly what I asked for and I left the salon loving my hair every time I’ve been here. Everyone is so friendly and lovely. The service is great

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Response from True Hairdressing

☺️

Amazing stylist and salon

Jade Thomas
21st Dec 2023
Stylist: Jay
5.0
Appointment verified by iSalon Software

She did exactly what I asked for and I left the salon loving my hair every time I’ve been to this salon. The service is great and all the girls are so friendly and lovely.

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Response from True Hairdressing

Thank you Jade, such a lovely review
Phil True Hairdressing Gravesend

Hair cut

Diane Grant
14th Dec 2023
Stylist: Katie
5.0
Appointment verified by iSalon Software

Excellent service, from wash cut, blow dry. Information about my hair. Thank you 😊

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Response from True Hairdressing

Thank you Diane fir you lovely review, much appreciated
Phil True Hairdressing Gravesend

Beautiful salon

Claire Keenan
14th Dec 2023
Stylist: Helen
5.0
Appointment verified by iSalon Software

Always love having my hair done at True…welcomed with a warm & friendly greeting from everyone in the salon & good advice given when needed.

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Response from True Hairdressing

Thank you Clare, always a pleasure
Phil True Hairdressing Gravesend

Listens and carefully advises

Caroline Lynch
10th Dec 2023
Stylist: Jade
5.0
Appointment verified by iSalon Software

As always, Jade listened to what I wanted and I walked out of the salon feeling great. I can’t fault her, or any of the team at True, they all work so seamlessly together to make me feel relaxed and confident that they will do what I ask. When I visit. I’m always made to feel part of the True ‘family’.

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Response from True Hairdressing

Thank You, Caroline, for your lovely review.
Phil True hairdressing Gravesend

Lovely December visit

Valerie Miller
8th Dec 2023
Stylist: Katie
5.0
Appointment verified by iSalon Software

It was a really lovely experience. I had a gentle and soothing hairwash to start and very good cut. As a bonus I had a Christmas bargain on products.

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Response from True Hairdressing

thank you, Val, Your reviews are much appreciated by the team.
Phil True Hairdressing Gravesend

Excellent as always

Lesley Cook
7th Dec 2023
Stylist: Philip
5.0
Appointment verified by iSalon Software

Visited for a cut today and was treated to the usual wonderful service from everyone at True. They come up trumps every time .

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Response from True Hairdressing

Thank you, Lesley, your review is much appreciated by the team.
Phil True Hairdressing Gravesend

Modeling for Apprentices - NO Problem

Catherine Taylor
5th Dec 2023
Stylist: Jay
5.0

I volunteered to be a model for apprentices Holly and Teegan, because I wanted a change of style, but didn't know WHAT, so letting the salon decide what challenge to set their apprentices seemed like a perfect solution - and so it proved. Jay took the VERY sketchy brief I'd given, worked out a plan with Jade, and then supervised as Teegan and Holly set to work. The colour work was a lot more intricate than I usually choose, but my, was the outcome worth it. And the style (which always looks great when I leave the salon) is one that I stand a good chance of being able to reproduce at home. I am delighted with the outcome, was impressed with the knowledge and skill of the apprentices, and REALLY impressed with Jay's skills at coaching and teaching. So, as ever, delighted with the outcome.

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Response from True Hairdressing

Thank you, Catherine, for your glowing review, It is very much appreciated by the team.
Phil True Hairdressing Gravesend