True Hairdressing

83, High St, Gravesend, Kent, DA11 0BH

About us

True Hairdressing - Warm and friendly hair professionals. Precision cutting, blowdrying, extensions and a Wella Master Colour Salon

In 2001, True Hairdressing was created by the husband and wife team Phil & Jane Hales. Since then, it’s been an outstanding success, growing in size and reputation. With their daughter Jade part of the team, they’ve created a family business that cares for the customer.

The Salon takes every chance it can to learn new techniques with its supplier Wella and utilises every possible opportunity for staff training. Trust in the team at True to transform your look.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 16:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 18:00
Saturday 09:00 - 16:30
Sunday Closed

Services

Hair

Reviews

4.95
735 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Salon experience

Pam
3rd Jul 2021
Team Member: Philip
5.0

Very pleasant experience. It was a pleasure and uplifting to get my hair done.

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Value
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Response from True Hairdressing

How lovely, thank you so much.
Phil True Hairdressing Gravesend

A Cut Above experience!

Julie Lovesey
2nd Jul 2021
Team Member: Philip
5.0
Appointment verified by iSalon Software

As always very happy with my haircut.
Great to be back.

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Value
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Response from True Hairdressing

Thank you Julie, it was great to see you.
Phil True Hairdressing Gravesend

Fabulous salon and Fabulous stylist

Jeegna Patel
2nd Jul 2021
Team Member: Jade
5.0
Appointment verified by iSalon Software

I love it here. The staff are so lovely and friendly. The salon is beautiful. And Jade is amazing, I love my hair. She did a fantastic job! Thank you!!

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Value
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Response from True Hairdressing

How kind, thank you so much.
Jade True Hairdressing Gravesend

Daughter had a Cut & Blow Dry

Nina Wyeth
1st Jul 2021
Team Member: Philip
5.0
Appointment verified by iSalon Software

Phil was very professional and helped calm my daughter, as she sometimes feels unsettled at the hairdressers. She now has lovely shiny hair, thanks Phil.

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Value
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Response from True Hairdressing

Thank you Nina, it was lovely to see your daughters confidence in hairdressers return ?
Phil True Hairdressing Gravesend

Amazing

Paulina
1st Jul 2021
Team Member: Jade
5.0
Appointment verified by iSalon Software

Jade done an amazing job today, making my hair blonder just as I wanted it. Came out of the salon feeling happy and my hair looking fabulous!

Service
Value
Result
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Atmosphere
Response from True Hairdressing

How kind, thank you so much
Jade True Hairdressing Gravesend

Highlights

Helen Gay
30th Jun 2021
Team Member: Laura
5.0
Appointment verified by iSalon Software

Lovely Laura did a fantastic job .. great salon friendly staff and immaculately clean throughout!!!

Service
Value
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Response from True Hairdressing

Thank you so much Helen?
Laura True Hairdressing Gravesend

Hair appointment

Carmen Gibson
27th Jun 2021
Team Member: Katie
5.0
Appointment verified by iSalon Software

Professional as always, always listens to what the client wants and delivers

Service
Value
Result
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Response from True Hairdressing

Thank you Carmen, most appreciated
Phil True Hairdressing Gravesend

So helpful

Shanie Dengate
26th Jun 2021
Team Member: Niamh
5.0
Appointment verified by iSalon Software

Excellent consultation

Service
Value
Result
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Response from True Hairdressing

How kind, thank you
Jane True Hairdressing Gravesend

Great cut and finish

Sarah S
24th Jun 2021
Team Member: Laura
5.0

Great cut and finish by Laura today. Thank you.

Service
Value
Result
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Response from True Hairdressing

How kind, thank you so much.
Laura True Hairdressing Gravesend

Professionalism personified

Andrew Bains
19th Jun 2021
Team Member: Philip
5.0
Appointment verified by iSalon Software

This review is based on all of my haircuts at this fine establishment.
If you want consistent compliments on your hair from people that matter (executives, CEOs, Directors). If you want to build a lasting relationship with someone who has the power to make you feel empowered and the best version of yourself. Choose True Hairdressing.
If you want more from life, you have to be willing to step out of your comfort zone. I think the value is in the quality and unrushed service.

Service
Value
Result
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Atmosphere
Response from True Hairdressing

How kind, thank you.
Phil True Hairdressing Gravesend

Best Salon!

Laura Tidman
17th Jun 2021
Team Member: Jade
5.0
Appointment verified by iSalon Software

Brilliant service as usual, thank you so much.
The Salon always has the nicest atmosphere, and the experience is always perfect.

Service
Value
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Response from True Hairdressing

How kind , thank you so much
Jade True Hairdressing Gravesend

So happy; thank you!

Mary Cooper
16th Jun 2021
Team Member: Niamh
5.0
Appointment verified by iSalon Software

It was my first time at True Hairdressing and I’ll definitely be coming back. Niamh did an amazing job and gave me the exact colour and style I was after, as well as giving me a number of tips on how to keep my hair healthy.

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Value
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Response from True Hairdressing

Thank you so much
Niamh True Hairdressing Gravesend

A true paper experience

Maria Groves
16th Jun 2021
Team Member: Niamh
5.0
Appointment verified by iSalon Software

A lovely stylist as aslway.
Does exactly as you request
Always achieves

Service
Value
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Response from True Hairdressing

How kind, thank you
Phil True Hairdressing Gravesend

Excellent service

Gavin Cooper
12th Jun 2021
Team Member: Philip
5.0
Appointment verified by iSalon Software

Have been going to True Beauty for many years now. Wouldn’t change .

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Value
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Response from True Hairdressing

Many thanks Gavin
Phil True Hairdressing Gravesend

Cut & blow dry

Frances Chase
27th May 2021
Team Member: Laura
5.0
Appointment verified by iSalon Software

Excellent service was listened to as first time & not rushed or felt pressured

Service
Value
Result
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Response from True Hairdressing

Thank you so much,
Phil True Hairdressing Gravesend

Fantastic Service

Helen Jessett
22nd May 2021
Team Member: Philip
5.0
Appointment verified by iSalon Software

I had a fantastic experience today. Every possible covid guideline was adhered to, which made me feel totally relaxed and comfortable with having my hair cut in these difficult times. Phil and his team have the salon running with complete ease. I love my hair - thank you Phil, you have done an amazing job! ?????

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Value
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Response from True Hairdressing

How kind, thank you so much
Phil True Hairdressing Gravesend

Cut and blow dry

Anonymous
21st May 2021
5.0

I felt very relaxed and phil did an excellent job. I was very pleased . I have been using this salon for 15 years and i cant fault any of the staff.

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Value
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Response from True Hairdressing

Thank you ?
Phil True Hairdressing Gravesend

Cut and blow dry

Anonymous
21st May 2021
5.0

I felt very relaxed and phil did an excellent job. I was very pleased . I have been using this salon for 15 years and i cant fault any of the staff.

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??‍♀️??

Julija Valeisyte
20th May 2021
5.0

So happy with everything. Very supportive! Second time I have been here, and it definitely won't be the last. Thank you so much, will recommend to anyone!!!

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Value
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Response from True Hairdressing

How kind, thank you so much
Jane True Hairdressing Gravesend

cut and finish with laura

Vasu Pillarisetti
17th May 2021
5.0
Appointment verified by iSalon Software

it was my first time at true hairdressing and beauty and it was a lovely experience. the atmosphere was really nice. everyone was friendly and laura did an amazing job! so happy with the results and would definitely come here again!

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Value
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Response from True Hairdressing

Thank you, so happy that your happy
Laura True Hairdressing Gravesend

Haircut

Liz Bryan
15th May 2021
5.0
Appointment verified by iSalon Software

Fabulous haircut. Gone from long to short and love it. Exactly what I wanted. Thanks Phil for a wonderful makeover

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Response from True Hairdressing

No problem, it was lovely to do.
Phil True Hairdressing Gravesend

Wonderful

Georgina Barrett
15th May 2021
5.0
Appointment verified by iSalon Software

It is so lovely to be welcomed back in to the salon, as always Jade has listened to what I wanted and created it exactly.
Excellent following of COVID-19 measures. Thank you all for your hard work.

Service
Value
Result
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Response from True Hairdressing

Thank you Georgina ?
Jade True Hairdressing Gravesend

My new haircut has lifted up my confidence.

NIZIA DO REGO
15th May 2021
5.0
Appointment verified by iSalon Software

It was my first visit to this salon but it didn’t seemed like it. Helen was so welcoming and made me feel so comfortable. She heard my expectations, gave me suitable suggestions and went beyond my expectations with great finesse. I’m definitely coming back and also recommending this salon to my sisters. Thank you so much.

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Value
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Response from True Hairdressing

How kind, thank you
Helen True Hairdressing Gravesend

Happiest I have ever been with my hair.

Amanda Street
15th May 2021
5.0

I have been having my hair done at True Hair for a many years now . All I can say is that it’s the happiest I have ever been with my hair in my whole life . They are a happy friendly team of people and make it a wonderful salon experience for me every time . Very happy lady .

Service
Value
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Response from True Hairdressing

Thank you so much Amanda
Phil True Hairdressing Gravesend

Much awaited perfect hair cut

Marie Bloxham
14th May 2021
5.0
Appointment verified by iSalon Software

Due to lockdown like many I waited patiently for my much needed haircut. Sadly Pheobe had left the Salon but I met Niamh today who was brilliant. She listened exactly to what I wanted and didn’t hesitate to give my hair a good choppy cut. I’m so pleased with it and she seemed so confident and happy doing what I asked. Already have my next visit booked.

Service
Value
Result
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Response from True Hairdressing

Thank you so much
Niamh True Hairdressing Gravesend

Salon experience

Maureen Joannou
14th May 2021
5.0
Appointment verified by iSalon Software

After 5 months I visited the salon for a long awaited appointment with Phil. He did a lovely job on my hair and I came home feeling great. Thanks Phil.

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Response from True Hairdressing

No problem Maureen and thank you so much
Phil True Hairdressing Gravesend

Colour and cut

Elizabeth Straupmanis
14th May 2021
5.0
Appointment verified by iSalon Software

Brilliant colour from jade, dont know how she worked out what I wanted from my vague description but it was spot on. Excellent cut from Phil as usual

Service
Value
Result
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Atmosphere
Response from True Hairdressing

How kind, thank you so much
Jade True Hairdressing Gravesend

Extremely pleasant

Amardeep Atwal
14th May 2021
5.0
Appointment verified by iSalon Software

The salon was managed to perfection. Every surface was cleaned after use. Great consultation and tint. The shampoo and conditioning was superb. The coffee was wounderful. I’ve been honestly waiting to come to this salon for just over 10 years. The service was worth the wait.

Service
Value
Result
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Atmosphere
Response from True Hairdressing

Thank you so much
Phil True Hairdressing Gravesend

Hair cut and colour

Cathy Jones
13th May 2021
5.0
Appointment verified by iSalon Software

Love it

Service
Value
Result
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Atmosphere
Response from True Hairdressing

Thank you so much
Jane True Hairdressing Gravesend

Amazing services!

Nicoleta Stelea
12th May 2021
5.0
Appointment verified by iSalon Software

Very satisfied with the haircut, very nice and polite staff! Overall amazing services!

Service
Value
Result
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Response from True Hairdressing

Thank you so much
Jane True Hairdressing Gravesend

Brilliant atmosphere

Sandrine Moreaux
11th May 2021
Team Member: Shayla
5.0
Appointment verified by iSalon Software

I had my hair coloured today by Charlie under the supervision of her teatcher. I am very happy with the result. Well done ?

Service
Value
Result
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Atmosphere
Response from True Hairdressing

Thank you so much
Phil True Hairdressing Gravesend

Simply the best!

Becky Appleton
8th May 2021
Team Member: Niamh
5.0
Appointment verified by iSalon Software

So so pleased True is back open, I would never go anywhere else! Always a friendly welcome and all the ladies are wonderful! I’ve had the pleasure of Niamh being my stylist on most occasions as I am quite fussy with my hair and she does the most fabulous job! Always feel so good coming out and would highly recommend :-) xx

Service
Value
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Response from True Hairdressing

Thank you so much
Niamh True Hairdressing Gravesend

New hair

Elizabeth Hair
8th May 2021
Team Member: Philip
5.0
Appointment verified by iSalon Software

As always, Phil did an amazing job. It was my mums first visit and she hadn’t had her hair done since before Christmas. She was thrilled with her new hair and she looked great. Thanks Phil x

Service
Value
Result
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Response from True Hairdressing

Thank you so much
Phil True Hairdressing Gravesend

Fabulous hair day

Adele Dutton
7th May 2021
Team Member: Katie
5.0
Appointment verified by iSalon Software

First time in the salon since December. It was like meeting up with old friends. Katie spent a lot of time and effort sorting my lock down hair. I came out feeling fabulous and ready to take on the world

Service
Value
Result
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Response from True Hairdressing

Thank you so much
Katie True Hairdressing Gravesend

A1 service

Susan Oaten
7th May 2021
Team Member: Laura
5.0
Appointment verified by iSalon Software

Very easy to talk to, gave her ideas and reasons why, made you feel very confident

Service
Value
Result
Cleanliness
Atmosphere
Response from True Hairdressing

Thank you so much
Laura True Hairdressing Gravesend

Roots finally done

Anonymous
7th May 2021
Team Member: Jade
5.0

After being in hospital the care and kindness I received was outstanding, and after going 5 months without seeing a hairdresser it’s made me feel so much better. Thank you Jade

Service
Value
Result
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Response from True Hairdressing

Thank you so much
Jade True Hairdressing Gravesend

Great haircut

Julie Ketcher
7th May 2021
Team Member: Jade
5.0
Appointment verified by iSalon Software

Great haircut as always ,would always recommend the salon as standards are very high .

Service
Value
Result
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Atmosphere
Response from True Hairdressing

Thank you so much
Jade True Hairdressing Gravesend

Fabulous hair day

Adele Dutton
7th May 2021
Team Member: Katie
5.0
Appointment verified by iSalon Software

First time in the salon since December and it was like meeting up with old friends again. Katie spent a long time making me feel like me again (sorry to all clients after me) my hair looks and feels fabulous can’t wait to be seen in public ?

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Value
Result
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Response from True Hairdressing

Thank you so much
Katie True Hairdressing Gravesend

Far better than a barber!

Matthew Lewis
6th May 2021
Team Member: Philip
5.0
Appointment verified by iSalon Software

As a guy with long, I can rely on Phil to consider my needs and cut my according... and not simply give me a quick trim off the ends.

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Value
Result
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Atmosphere
Response from True Hairdressing

Many thanks
Phil True Hairdressing Gravesend

Hair cut

Lynn Hughes
6th May 2021
Team Member: Philip
5.0
Appointment verified by iSalon Software

consultation helped me to choose the style I was after.
Amazing cut and blow dry

Service
Value
Result
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Atmosphere
Response from True Hairdressing

Thanks Lynn
Phil True Hairdressing Gravesend

Superb Service

Sheila Denman
6th May 2021
Team Member: Philip
5.0
Appointment verified by iSalon Software

Efficient and Safe experience. Very pleased with my haircut, I received exactly what I asked for, superb service as always.

Service
Value
Result
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Response from True Hairdressing

Thank you so much
Phil True Hairdressing Gravesend

Amazing as always!

Gillian Pretious
5th May 2021
Team Member: Laura
5.0
Appointment verified by iSalon Software

As usual, after a cut and colour with Laura at True, I feel like a new woman!
I love this salon and the whole experience every time I go.
I wouldn’t go anywhere else, all the staff are amazing as is the experience x

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Response from True Hairdressing

How lovely, thank you so much.

Amazing!

Sonal Bajaria
5th May 2021
Team Member: Laura
5.0
Appointment verified by iSalon Software

Thoroughly enjoyed my appointment from start to finish. Laura understood exactly what I wanted from my haircut, understanding and working with my hair type with ease. I am extremely pleased with the end result, thank you!

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Value
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Response from True Hairdressing

How lovely, thank you so much.

Colour Consultation

Elizabeth Straupmanis
1st May 2021
Team Member: Jade
5.0
Appointment verified by iSalon Software

Usual high standard. Colour consultation detailing options and expectations.

Service
Value
Result
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Response from True Hairdressing

Thank you so much
Jade True Hairdressing Gravesend

First hair cut 3rd lockdown

Christine Mcintyre
1st May 2021
Team Member: Philip
5.0
Appointment verified by iSalon Software

GREAT TO SEE YOU all GREAT HAIR CUT VERY PLEASED. THEN GOOD LUNCH in TJ's pub garden. I feel you do more then most to keep everyone safe.

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Value
Result
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Response from True Hairdressing

Thank you so much Christine
Phil True Hairdressing Gravesend

First hair cut 3rd lockdown

Christine Mcintyre
1st May 2021
Team Member: Philip
5.0
Appointment verified by iSalon Software

GREAT TO SEE YOU all GREAT HAIR CUT VERY PLEASED. THEN GOOD LUNCH in TJ's pub garden. I feel you do more then most to keep everyone safe.

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Value
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Atmosphere

Perfection!

Jenny Lowe
1st May 2021
Team Member: Philip
5.0
Appointment verified by iSalon Software

A relaxing and enjoyable experience. High standards are maintained so that I felt perfectly safe, and more than happy with the result of my visit.

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Value
Result
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Response from True Hairdressing

Thank you so much
Phil True Hairdressing Gravesend

Couldn't be happier

Sally Fudge
30th Apr 2021
Team Member: Philip
5.0
Appointment verified by iSalon Software

I feel my hair is in very good hands whenever I visit True Hair and Beauty

Service
Value
Result
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Atmosphere
Response from True Hairdressing

Thank you so much Sally
Phil True Hairdressing Gravesend

Lockdown locks hairdo

Julia Russell
30th Apr 2021
Team Member: Katie
5.0
Appointment verified by iSalon Software

Lovely to see Katie again. Sorted out my lockdown hair. Feel sooo much better ?

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Response from True Hairdressing

Lovey, thank you so much
Katie True Hairdressing Gravesend

First hair cut after 6 months

Margaret Keenan
28th Apr 2021
Team Member: Jade
5.0
Appointment verified by iSalon Software

Really enjoyable visit. Great to have Jade back. As usual she did a fantastic cut and style in such a safe setting.

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Response from True Hairdressing

Thank you so much Margaret
Jade True Hairdressing Gravesend