M Salon Bishops Stortford, Hertfordshire

68 South Street, Bishop's Stortford, Hertfordshire, CM23 3AZ

About us

At M we are entirely dedicated to you.

As soon as you enter M, you will be completely absorbed in our unique salon experience; everything we do is designed to make you feel your most confident and beautiful self.

We all believe in the M ethos – F.O.C.U.S. Friendly, Open, Caring, Ultimate Service – it is this philosophy which defines us and sets us apart.

We are an Award Winning Salon, but our focus is always on you, ensuring you can relax, knowing you will receive our full attention, giving you the finest service and bespoke treatments tailored to you and your individuality.

Our Stylists and Technicians are all seasoned professionals and are trained to the highest quality, some have published work in glossy magazines, worked on shoots and won awards.

All we care about is how you feel, we will advise, but never tell you how to look.

You are an individual, and we will never forget that.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 18:00
Wednesday 09:30 - 18:00
Thursday 09:30 - 20:00
Friday 09:30 - 20:00
Saturday 08:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.89
1,210 verified reviews
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Filter by rating

Firt time customer

Samantha Wilde
17th Nov 2017
5.0
Appointment verified by iSalon Software

First time here and from walking in the door i found everyone to be really friendly. My hairdresser( apologies ive forgotten her name. Alziemers!) Lovely young girl with a dark pixie hair style was lovely very approachable and made me feel at ease. We went through what i wanted snd discussed products as im vegan. When finished the end product of my cut was amazing! She cut it beautifully! Prices are resonable too.Definitely reccommend to friends and i think ive found my hairdresser i will definately be a regular! Sll round good experience.

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Best experience in England

Larisa Kargaeva
17th Nov 2017
5.0
Appointment verified by iSalon Software

I was in M Salon with my mum one week ago and she is still very satisfied of the result. She doesn't speak English, so I translated everything for her and explained what kind of cut she wanted. They tried to make her feel comfortable and at ease. The staff was very kind and polite. If my mum comes again to England, she would like to have her hair cut in this lovely place. Thank you again for the experience!

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Sharp & edgy

Jackie Marshal
16th Nov 2017
4.5
Appointment verified by iSalon Software

Just had a new edgy haircut with the lovely Zoe.
Zoe is a warm, friendly person & I thoroughly recommend her & M.

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“Will definitely come back”

Sherry
13th Nov 2017
4.0
Appointment verified by iSalon Software

Good service in a friendly atmosphere.

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Haircut

Emma Spencer
11th Nov 2017
5.0
Appointment verified by iSalon Software

First time visiting the salon today -honestly the best hair cut experience I have had in a long time. Everyone is so friendly, will deffinetly be going back.

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Curly blow dry flat

Faye Procter
11th Nov 2017
2.0
Appointment verified by iSalon Software

Had a blow dry at 10:30 this morning and had it curled too. It’s already flattening at 14:30 despite the amount of hair spray used. She not only blow dried it straight and then curled it (whereas I would expect it to be curled as it was being blow dried and then curled) but I got charged £23 for it and then told that a cut and blow dry was on offer for £19. Very disappointing and won’t be returning.

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Response from M Salon

We are sorry to hear that your experience with us was not to your satisfaction. Please contact our management team as we would like the opportunity to rectify this for you. Our £19 offer is only available with certain stylists on certain days and times and this may not of corresponded to your booking time or stylist. Please see our promotions section on our website for further details.

Amazing

Jane
11th Nov 2017
5.0

Another great haircut at M Salon. I am always so pleased with my haircut and my stylist takes the time to find out exactly what I want. Thanks!

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Hair cut by Stuart at M

Jill Nelmes
8th Nov 2017
5.0
Appointment verified by iSalon Software

Had a great cut and blow dry from Stuart . really pleased with the result. He's such a nice person too!

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Colour and Cut

Laura Bradley
8th Nov 2017
5.0

Colour by Katie, cut by Stuart. Both fab.

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Megan Beattie

Megan Beattie
4th Nov 2017
5.0
Appointment verified by iSalon Software

This is my second time going to M salon. Brilliant service!! Always love my hair after and Olivia is fanatatic, would recommend her to everyone! X

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100% happy

Janice
2nd Nov 2017
5.0
Appointment verified by iSalon Software

Every second in the salon was welcoming and I’m very pleased with the service. Love my new hair cut & blow dry. Thank you

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Columb saves hair again!

Debbie Hunt
2nd Nov 2017
5.0
Appointment verified by iSalon Software

Thank you Columb for saving my hair again and turning it from a mess to a lovely sleek bob. Recommend M Salon for friendly warm service, great hair products and hair cutting. The best salon in Bishop's Stortford!

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Thank you Lauren

Jackie Dynamou
29th Oct 2017
5.0
Appointment verified by iSalon Software

Another great cut with Lauren. Thanks - see you soon!

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Fantastic service

Lucy Bennett
28th Oct 2017
5.0

Lovely salon staff. I’m always pleased with my haircuts. I would definitely recommend to anyone.

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Hair cut

Paul Hastler
27th Oct 2017
5.0
Appointment verified by iSalon Software

Stuart did a great job
And a really nice fella ?

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Love the restyle!

Andrada Corujan
26th Oct 2017
5.0
Appointment verified by iSalon Software

I absolutely love my restyle by Stuart! Awesome service !

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Exemplary service, as always!

Myra Gilligan
22nd Oct 2017
5.0
Appointment verified by iSalon Software

Had my colour and cut done with Kev and Laura last week - as always I am delighted with my colour and style. All the staff at M salon are incredibly professional, polite and accommodating - they could not have been more helpful and facilitated my every wish with my new baby. It truly is pleasure to visit, they always go above and beyond for their clients!

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Great service and value

A Calvin
21st Oct 2017
4.5

Booked Last minute appointment with new qualified . I was thrilled with my new haircut, price and service . :)

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six week cut

Eileen Campbell
19th Oct 2017
5.0
Appointment verified by iSalon Software

A lovely experience as usual

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Disappointed

Maggie
19th Oct 2017
2.0
Appointment verified by iSalon Software

I booked to have my hair put up as I was going to a wedding. My hair does have layers but my usual hair dresser left it long enough to put up as she knew I was attending a wedding. The young lady with whom I had the appointment unfortunately had no ideas as to how to do this. I suggested a simple chignon but was told my hair was too short. After 30 minutes of frustration for us both, I suggested a wash and blow dry. The adjoining stylist suggested how she would do it and the young lady did manage to put it up but it was not very neat. My daughter in law was next and asked for a plait around her crown and curls put into her long straight hair. Disappointingly, the curls had dropped by the time we had walked to the car park. On reflection, I should have spoken to a manager but I was getting more stressed as time went on. The young lady was very nice and was trying her best (which was why I left her a tip) but she did not have the experience and did not get support from other colleagues. After my experience I sadly could not recommend the salon and would not use it again.

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Response from M Salon

Dear Maggie, we are sorry to hear that you were disappointed with your experience here at M. We always do our upmost to satisfy our guests but clearly have not managed it on this occasion for which we apologise. We wish you had explained your dissapointment to us while in salon as we could easily have corrected any issues with the help of our hair up expert. Please contact our management team and we will do our best to correct any issue for you going forward.

Lovely job!

Julie Livermore
14th Oct 2017
5.0
Appointment verified by iSalon Software

Just had a cut and colour, great salon, everyone so kind and friendly, loving my new 'do' ?

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i reallt enjoy my visits

Sandra Mcadam
14th Oct 2017
5.0
Appointment verified by iSalon Software

kevin really listens to what i would like and in any caae knows what would suit me best.

I am a happy customer!

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Amazing

Sue spoke ringall
13th Oct 2017
5.0
Appointment verified by iSalon Software

I had a fantastic hair cut by Olivia and I can't wait to return the ambience of the salon was great. I would recommend others to visit

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New Do

Lisa Drake
13th Oct 2017
5.0
Appointment verified by iSalon Software

So very pleased with my new hair do
I really felt like I was listened to
And was given the best advice regarding my hairstyle and hair type

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Banished the grey!

Susan Judge
12th Oct 2017
3.5
Appointment verified by iSalon Software

Great friendly service getting my hair coloured this evening, good value except for the very very poor effort at drying my hair before I left. It's nice to leave with dry hair regardless of getting it cut but it's not included in the price here which was disappointing.

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Response from M Salon

Dear Susan, we are very glad you are happy with our salon and your colour service. We are sorry that you were disappointed with your rough dry. Our colour pricing guide does clearly state that a blow dry is not included in your colour service, and we do offer a full blow dry for £10 with one of our graduate stylists which may be the best option for you going forward. We look forward to seeing you again soon.

Less of the talking

Anonymous
8th Oct 2017
2.0

We all have our own lives; our own problems, issues, work, etc. When we go to the hairdressers, we want to forget about it all and just get our hair cut. Is that too much to ask for? According to ***, apparently not. She would not stop talking about herself and her life. Sorry, but I am not interested. Hair cut was fine but won't be returning.

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Recommended!

Anonymous
7th Oct 2017
5.0

Olivia was lovely and she did a really good job of my hair. Loved the head massage too! Thank you!!

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First Visit

Anonymous
6th Oct 2017
5.0
Appointment verified by iSalon Software

Nice salon, friendly staff. Although the late deal was not with a more experienced stylist, I thought Olivia made a good job of my short cut and at a great price!

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happy hair!

Anonymous
5th Oct 2017
5.0

Thank you so much Katie and Zoe. Perfect result - AS always!! You're all so talented!!!

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Brilliant

Jacqui Hariss
5th Oct 2017
5.0
Appointment verified by iSalon Software

Great I'm not keen on having my hair cut but Stuart made it a nice experience and gave me fab cut. Tgank you.

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Luke at M Salon

Alison Garner
4th Oct 2017
5.0
Appointment verified by iSalon Software

Excellent quality of cut and dry as always. The quality of the cut is a real feature of the salon. Always professional and welcoming, I can unreservedly recommend this salon.

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Excellent service

Lesley Keen
3rd Oct 2017
5.0
Appointment verified by iSalon Software

Always a friendly greeting from everbody in the salon. Very happy with my stylist too. Pleasant atmosphere.

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Superb haircut from Zoe as usual

Nina Easton
30th Sep 2017
5.0
Appointment verified by iSalon Software

Another great haircut from Zoe

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Happy hair, happy me!

Isabell Bricka
30th Sep 2017
5.0
Appointment verified by iSalon Software

Really happy with the end result, Lauren has done an excellent job as always, thank you ?

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Juniors

Marilyn Marston
29th Sep 2017
4.5
Appointment verified by iSalon Software

Years ago the juniors who rough dried my hair were competent and even made a rough dry look good in a perfect world I'd have a proper blow dry but I can't afford them but I always walked out of the salon looking good but lately the girls who wash my hair and dry it are just not as competent as before and it makes a difference however the colouring is as good as ever

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Response from M Salon

Hi Marilyn, we are sorry to hear that your rough dry was not as expected. We aim to satisfy all our guests. Our apprentices are constantly changing due to the nature of our industry and we strive to train them as fast as possible to be as competent as possible. We do offer a full blow dry with our graduate stylists after a colour for £10 and would suggest that maybe this would be more suitable for you going forward. We thank you for your loyalty to our salon and we hope we can satisfy your needs going forward.

Hair

Claudia Livingstone
29th Sep 2017
5.0
Appointment verified by iSalon Software

Amazing Lauren loved my hair
Thanku

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Amazing!

Anonymous
29th Sep 2017
5.0

All the staff are so kind, wouldn’t go anywhere else. It’s a lovely atmosphere and is so hygienic! Trust them with my hair snd have never been disappointed with my cut!

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Colour disappointment

Anonymous
28th Sep 2017
4.0
Appointment verified by iSalon Software

Don’t get me wrong, i got to M to get my hair cut and Zoe is lovely! Always pleased. But I have been to get my hair coloured. I was blonde and wanted to go grey. So I have come out of there with my hair looking no different. It certainly doesn’t look grey. I am not very happy with the outcome at all.
I had a strand test before and the colour was so much different. I am more of an ash colour now. I’m going to have to be honest and say that I paid all that money for, what seems, just a hair wash.

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Response from M Salon

Hi Daisy, we are sorry to hear how you feel about your experience. Unfortunately, as was explained fully during the test and consultation phase of your journey, due to your restrictions on budget and weak condition of your hair we were limited to what we were able to achieve, and as explained, the finished result would not be your perfect desired colour. We strive to give everyone what they wish, but without a stronger commitment from yourself we are unable to produce your desired result. We have tried to contact you as requested and left messages multiple times as we would love the opportunity to see if we can be of further assistance and guide you as to what will be necessary for you to achieve such results. We look forward to hearing from you at your earliest convenience.

M salon experience

Melissa Roncari
27th Sep 2017
5.0
Appointment verified by iSalon Software

Very professional service from Lauren and very nice and friendly atmosphere. Well done!!

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Perfect as always

Caroline Weller
23rd Sep 2017
5.0
Appointment verified by iSalon Software

I wouldn't get my hair cut any where else.

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Terrible.

Shirin Ghadami
21st Sep 2017
1.0
Appointment verified by iSalon Software

Had a wash and finish. Asked for a sleek, shiny, straight finish - walked out very embarrassed with fluffy, frizzy awful hair. Had to go home and don't own wash and finish. Waste of time and money.

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Response from M Salon

Dear Shirin, we are sad to hear your blow dry was not finished as you desired. We always aim to keep all of our guests happy and would love the opportunity to speak to you to see if we could rectify your experience and give you exactly what you had hoped for. Please ask for the management team and we will be only to happy to assist in resolving this for you. Kind Regards M

Fabulous Hair

Melanie Salinger
19th Sep 2017
5.0
Appointment verified by iSalon Software

I fancied a change of hairdresser. Many reasons. This visit was the most excellent ever. Great service, wonderful hair, friendly and helpful people. Thank you.

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Very happy with my hair by Lauren!

Izzy Fellowes
18th Sep 2017
5.0
Appointment verified by iSalon Software

Lauren was so welcoming and friendly! She understood exactly what I wanted and gave me great advice on how to look after my hair. Will definitely be visiting again! Thank you! :-)

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Vast improvement!

Amanda Hood
17th Sep 2017
5.0

Always good service with friendly staff.

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My Hair Day Experience ...

Anonymous
16th Sep 2017
5.0

...was very pampered with lovely hair colour and snip. Very happy :-)

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Great salon!!

Gabriella
16th Sep 2017
5.0

Amazing help and service. I arrived a little nervous as visiting first time but left very happy with my new look :) Thank you Stuart :)

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Lauren the stylist

JOSIE Schafel
14th Sep 2017
5.0
Appointment verified by iSalon Software

Great haircut for a great price. Thank you Lauren for making my day. I will be back.

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Lauren at M salon

Barbara Rivers
13th Sep 2017
5.0
Appointment verified by iSalon Software

Lovely friendly and professional salon, brilliant cut

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Fantastic Service Very Friendly

Nikki Pedroz
11th Sep 2017
5.0
Appointment verified by iSalon Software

First time using M Salons & I haven't had a cut in about 18 months. I was nervous putting trust in someone I'd never met but Lauren made me feel in safe hands and done an amazing job on my hair as I had a lot chopped off... definitely recommend this salon and Lauren herself.

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Got my Mojo back

Rachele Beckett
8th Sep 2017
5.0
Appointment verified by iSalon Software

As always a relaxing friendly and professional experience. Colour by Laura is great and my hair mojo restored. Cut by Kevin is excellent and I am so happy. Thank you guys

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