M Salon Bishops Stortford, Hertfordshire

68 South Street, Bishop's Stortford, Hertfordshire, CM23 3AZ

About us

At M we are entirely dedicated to you.

As soon as you enter M, you will be completely absorbed in our unique salon experience; everything we do is designed to make you feel your most confident and beautiful self.

We all believe in the M ethos – F.O.C.U.S. Friendly, Open, Caring, Ultimate Service – it is this philosophy which defines us and sets us apart.

We are an Award Winning Salon, but our focus is always on you, ensuring you can relax, knowing you will receive our full attention, giving you the finest service and bespoke treatments tailored to you and your individuality.

Our Stylists and Technicians are all seasoned professionals and are trained to the highest quality, some have published work in glossy magazines, worked on shoots and won awards.

All we care about is how you feel, we will advise, but never tell you how to look.

You are an individual, and we will never forget that.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 18:00
Wednesday 09:30 - 18:00
Thursday 09:30 - 20:00
Friday 09:30 - 20:00
Saturday 08:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.88
1,333 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Amazing

Kelly
10th Jul 2026
Team Member: Nancy
5.0
Appointment verified by SaloniQ Software

Lovely salon, lovely staff.
Love my hair! Thank you Nancy.

Service
Value
Result
Cleanliness
Atmosphere

Happy with hair colour

Joyce Eden
7th Jul 2026
Team Member: Ella
5.0
Appointment verified by SaloniQ Software

Happy with everything today

Service
Value
Result
Cleanliness
Atmosphere

Mrs

Madhu 🤗
7th Jul 2026
5.0

I have done my hair with Ashlee today.good job ashlee and very nice than I expected.love it.thank you so much for your hard work.

Service
Value
Result
Cleanliness
Atmosphere

Ella is fantastic!

Evie Gilliland
7th Jul 2026
Team Member: Ella
5.0
Appointment verified by SaloniQ Software

Had highlights, toner and a blowdry done by Ella, and she was amazing! She was so lovely and made sure I got what I wanted, checked toner colours with me and I love my hair!

Service
Value
Result
Cleanliness
Atmosphere

Great experience

Lesley Keen
3rd Jul 2026
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

A great experience as usual at the salon. Lucy is an excellent stylist and a very friendly young lady.

Service
Value
Result
Cleanliness
Atmosphere

Fantastic hair cut

Ria Sutradhar
2nd Jul 2026
Team Member: Grace
5.0
Appointment verified by SaloniQ Software

Had a fantastic experience at M Salon. Grace was a great stylist. She really listened to my request and executed it well. Left very pleased with my new cut.

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Monica Jacobs
2nd Jul 2026
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Excellent stylist
Perfect cut and welcoming salon experience

Service
Value
Result
Cleanliness
Atmosphere

Great Colour with Grace!

Siobhan Cooper
1st Jul 2026
Team Member: Grace
5.0
Appointment verified by SaloniQ Software

I saw Grace today to fix a colour mishap (from another hairdresser) and she did a fantastic job! I am so happy with the result, I felt completely at ease with her and trusted her professional opinion. It was also lovely to chat to her during my appointment and I will definitely be booking in with her again! Thank you Grace!

Service
Value
Result
Cleanliness
Atmosphere

Hair colour

Jane
28th Jun 2026
Team Member: Emilee
5.0

I had my hair coloured by Emilee with a few highlights round the front of my face. I am really happy with how it looks. Emilee is really good and I would throughly recommend.

Service
Value
Result
Cleanliness
Atmosphere

Ashlee

Lani Turner
27th Jun 2026
5.0

Ashlee was lovely, me and my daughter had a double appointment this morning and she was calm and patience with my little girl. I love the cut of my own hair now, feels so much lighter and has more volume

Service
Value
Result
Cleanliness
Atmosphere

Summer cut

Stephen Ward
23rd Jun 2026
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Crisp and precise!

Service
Value
Result
Cleanliness
Atmosphere

Delighted

Mandy Hills
19th Jun 2026
5.0

Absolutely delighted with the colour that Laura provided, she listened to concerns and provided excellent service.
Followed by a cut by Lucy who was very professional and did exactly what I asked for, thankyou ladies.

Service
Value
Result
Cleanliness
Atmosphere

Thank you Ella

Georgia Martin
19th Jun 2026
Team Member: Ella
5.0
Appointment verified by SaloniQ Software

I booked a standby appointment and had Ella. She was so lovely, perfect amount of chit chat, easy to talk to. I love my hair and she even went the extra mile to curl it for me which I didn't expect with a standby appointment. Thank you :)

Service
Value
Result
Cleanliness
Atmosphere

uplifting

Katherine Ewen
18th Jun 2026
Team Member: Grace
5.0
Appointment verified by SaloniQ Software

Grace has a lovely way with her, great at what she does andvi leave with a spring i my step. Much needed boost today, thank you x

Service
Value
Result
Cleanliness
Atmosphere

Exceptional salon

Dr Myra Gilligan
13th Jun 2026
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Kevin is an exceptional hairdresser, and Laura an incredibly talented colourist. I couldn't be happier with every haircut.
Their attention to detail is outstanding, and it's clear they both take great pride in their work. Kevin and Laura have a real talent for understanding what suits their clients and delivering results that look both stylish and natural.
Not only are they highly skilled, but they’re also friendly, professional, and genuinely passionate about what they do - going the extra mile for their clients. Every appointment is a positive experience, and I always leave feeling refreshed and looking my best.
I would highly recommend the salon team and Kev and Laura as a brilliant team. Thanks guys!

Service
Value
Result
Cleanliness
Atmosphere

Friendly and welcoming

Valerie Taylor
11th Jun 2026
Team Member: Nancy
5.0

Nancy was so wonderful, she put me completely at ease and was so considerate to what my needs were with my colour and how low maintenance i needed it to be. She also helped me with serum/ hair oil advice, she is truly a credit to the salon. I couldn’t fault my service at all, I’ve already booked to see her again in September!

Service
Value
Result
Cleanliness
Atmosphere

Colour and cut

Rebecca Faulkner
6th Jun 2026
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

I am so delighted with my hair! I wanted something with a bit of an edge and Lucy listened and got it completely! I'm so happy!

Service
Value
Result
Cleanliness
Atmosphere

Love my haircut

Inna
30th May 2026
5.0
Appointment verified by SaloniQ Software

Last week Ashley made my day! I love my haircut, she was very professional, patient as I came with my young son. I really enjoyed my experience and looking forward to coming back again to see Ashley!

Service
Value
Result
Cleanliness
Atmosphere

A lovely cut by Grace

Lauren
30th May 2026
Team Member: Grace
5.0
Appointment verified by SaloniQ Software

Grace is lovely. Takes the time to listen to what I’d like and I’ve come away with a great haircut I can manage (I’m low maintenance with my hair) and already have my next appointment booked. Thank you!

Service
Value
Result
Cleanliness
Atmosphere

Good cut

Wendy
30th May 2026
Team Member: Grace
4.5
Appointment verified by SaloniQ Software

Excellent cut, Grace took the time to check if the length etc was how I wanted it throughout. Grace showed genuine happiness that I like my hair.

Service
Value
Result
Cleanliness
Atmosphere

First visit

Anna Osullivan
29th May 2026
Team Member: Nancy
5.0
Appointment verified by SaloniQ Software

Arrived early appointment and seen promptly. Nancy my stylist talked through cut options.
Hair wash and head massage very therapeutic.
Extremely pleased with haircut as I'm usually very nervous about going to new hairdressers.

Service
Value
Result
Cleanliness
Atmosphere

Jane's review

Jane Middlemiss
28th May 2026
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Excellent, as usual. Friendly, cheerful and most important, leaving me very happy with my hair.

Service
Value
Result
Cleanliness
Atmosphere

Amazing!

Debra Lay
24th May 2026
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Excellent salon experience from start to finish. Professional, welcoming, and such a caring atmosphere.
As always Kevin did an amazing job with my haircut — I completely trust him and always leave feeling happy, relaxed and confident.
Highly recommend M Salon!

Service
Value
Result
Cleanliness
Atmosphere

Colour Transformation / Cut & Blow Dry

Tracy Burkwood
23rd May 2026
Team Member: Emilee
5.0
Appointment verified by SaloniQ Software

After many years of not liking my colour I decided to take a leap of faith and try a new salon and I was not disappointed. At my initial consultation Emilee went through all my concerns and assured me that everything would be fine and it was. From the very start I felt very comfortable with Emilee’s knowledge of colouring right to Lucy cutting and blow drying my hair. For the first time in a long time I left the salon loving my hair. I would 100% recommend M Salon and will definitely be visiting them again soon.

Service
Value
Result
Cleanliness
Atmosphere

Colour/highlights/Molly

Erica Simkins
20th May 2026
5.0
Appointment verified by SaloniQ Software

Could not be happier with the time and effort taken by Molly today. Working along with Emily for guidance it clearly paid off for me. Looking forward already to my next apppintment.

Service
Value
Result
Cleanliness
Atmosphere

Hair Cut

Mrs Sukaina Kapasi
16th May 2026
Team Member: Grace
5.0
Appointment verified by SaloniQ Software

An excellent hair cut and blow dry by Grace. She was attentive to what I wanted doing with my hair. Very personable, polite and professional in every way.
Grace is an exceptional stylist !

Service
Value
Result
Cleanliness
Atmosphere

Cut with Lucy

Annabel Sokhi
15th May 2026
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lovely cut by the lovely Lucy

Service
Value
Result
Cleanliness
Atmosphere

Great cut and service as always

Jules Flanagan
14th May 2026
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Great conversation and a great cut and blowdry

Service
Value
Result
Cleanliness
Atmosphere

Not the best

Sam
11th May 2026
3.0

I got a cut and blow dry with a level 3 stylist. I asked for some soft layers and shape, but unfortunately the finished cut turned out very uneven. Once I washed and styled it myself at home, it became obvious that the layers didn’t blend properly and there was no real structure or balance to the haircut. Certain sections are noticeably longer than others, and it’s been difficult to style ever since.
The Stylist herself was really nice and chatty, and we had a lovely conversation throughout the appointment. The blow dry was also done nicely, and with the waves styled in, I initially thought the cut looked good.
Unfortunately, after washing it a few days later, the issues with the cut became really noticeable. I’ve even had people comment and ask what happened to my hair, which has been quite upsetting.
This was my second visit to the salon (my first appointment was with someone else) and sadly both experiences have been disappointing, especially considering the price point. For the amount charged, I expected a much more professional result. Surely not a level 3 standard stylist unfortunately. I’m really let down and I won’t be returning.
The salon looked clean and atmosphere just ok.

Service
Value
Result
Cleanliness
Atmosphere
Response from M Salon

Hi Sam,

Thank you for taking the time to leave a review. We are sorry to hear about your recent experience with us. Our team at M Salon strive to provide a top-level service and we regret we did not meet expectations on this occasion.

We would love the opportunity to put things right for you and encourage you to contact the management at the salon so that we can discuss the issues you are having and hopefully encourage you to come back in with another member of the team to correct them for you.

We hope you contact us and we have the opportunity to make it up to you in the future, and we appreciate your honest feedback.

Thank you again and for choosing our salon.

Best wishes,

The team at M Salon

Great haircut and service

Simran
8th May 2026
Team Member: Nancy
5.0
Appointment verified by SaloniQ Software

Nancy listened carefully to exactly what I wanted, and the whole experience was brilliant from start to finish. I left feeling really happy, confident, and absolutely loving my haircut.

Service
Value
Result
Cleanliness
Atmosphere

Hair colour

Titika Maragoula
7th May 2026
Team Member: Ella
4.0

I was very happy today as the colour turned out lovely.

Service
Value
Result
Cleanliness
Atmosphere

Root tint

Joyce Eden
5th May 2026
Team Member: Ella
5.0
Appointment verified by SaloniQ Software

Happy with everything today

Service
Value
Result
Cleanliness
Atmosphere

Gents cut

Stephen Ward
5th May 2026
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Fabulous as always

Service
Value
Result
Cleanliness
Atmosphere

Pop in off the street

Carole Le Brocq
30th Apr 2026
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Not Kevin, but Ashley did my hair today. Very shy but attention to detail was 100 %
A lovely young lady who gave me a lovely wash, cut and blow dry, transforming my unruly grey hair into a sleek and gorgeous layered bob. Thank you once again

Service
Value
Result
Cleanliness
Atmosphere

Haircut today

Paula Duffield
30th Apr 2026
Team Member: Emilee
4.5

As always, Emilee was bright and friendly at our appointment. . She knows me well and is wonderful at understanding what I want to have done. She is always positive and helpful and never tries to persuade me in a particular direction. This time I did not want my hair dried and she happily accepted that. I am really happy with the haircut too - perfect for my upcoming holiday. Many thanks Emilee - please never leave!

Service
Value
Result
Cleanliness
Atmosphere

Magic fingers.

Dorothy Andison
29th Apr 2026
Team Member: Grace
5.0
Appointment verified by SaloniQ Software

I wanted my cut slightly different today. Grace worked her magic, and it is exactly how I wished it to be.

Service
Value
Result
Cleanliness
Atmosphere

Best cut and colour

Anonymous
28th Apr 2026
5.0

Great colour with foils. Really natural looking but the best bit for me is the cut. Lucy really seems to get my hair. Even when it’s growing out it still looks good.

Service
Value
Result
Cleanliness
Atmosphere

Hair Cut

Mrs Sukaina Kapasi
26th Apr 2026
Team Member: Grace
5.0
Appointment verified by SaloniQ Software

Grace was extremely professional and gave me an excellent service from the time I entered M Salon to when I left.
I got a good consultation to discuss what I would like to do, followed by a nice hair wash, cut and blow dry.
I was especially pleased with Grave not trying to force me to buy any products as that experience in the past with others has always been very uncomfortable. A customer should be provided with advice only when asked!
Overall an excelled experience. I will not look at booking with anyone except Grace in the future too.

Service
Value
Result
Cleanliness
Atmosphere

Perfect service

Miles Phillips
16th Apr 2026
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

It’s always a pleasure to have Kevin cut my hair.

Service
Value
Result
Cleanliness
Atmosphere

Fantastic salon

Sally
11th Apr 2026
Team Member: Piper
5.0

So nice to chill and have some good quality time with Piper, while having my colour done

Service
Value
Result
Cleanliness
Atmosphere

Great haircut

Carol Gadzhova
10th Apr 2026
5.0

Very happy with my fresh new haircut! Very professional and experienced, just what I needed.
I will definitely be back

Service
Value
Result
Cleanliness
Atmosphere

Perfect haircut

Sue Moore
9th Apr 2026
Team Member: Ella
5.0
Appointment verified by SaloniQ Software

Ella did fantastic job as usual, she understands my hair

Service
Value
Result
Cleanliness
Atmosphere

Love my colour & cut

Rachel Louwinger
9th Apr 2026
Team Member: Grace
5.0
Appointment verified by SaloniQ Software

Absolutely love my highlights and cut! The colour is perfectly blended and adds so much dimension, and the cut feels fresh, light, and easy to style. I walked out feeling like a whole new person—couldn’t be happier with the result!

Service
Value
Result
Cleanliness
Atmosphere

Haircut

Dorothy Cooper
9th Apr 2026
Team Member: Kevin
5.0

Simply the best

Service
Value
Result
Cleanliness
Atmosphere

Highly recommend

Deborah Risley
7th Apr 2026
Team Member: Lucy
5.0

It's the first time I had Lucy cut my hair. I'm extremely pleased with the way it looks. I highly recommend her.

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Sophie Awbery-Maskell
5th Apr 2026
Team Member: Emilee
5.0
Appointment verified by SaloniQ Software

Emilee is such a good hairdresser, couldn’t recommend enough. Such a good colourist, always so happy with my hair and such a great hair cut.

Service
Value
Result
Cleanliness
Atmosphere

Happy Hair

Rachel Mcgowan
3rd Apr 2026
Team Member: Emilee
5.0
Appointment verified by SaloniQ Software

Emilee was really attentive and professional throughout my appointment. My hair wash was comfortable & relaxing. I have been seeking a hairdresser and salon to become my go to and am delighted to have found it.

Service
Value
Result
Cleanliness
Atmosphere

‘’Excellent service and great value’’

Dulsa Kocan
2nd Apr 2026
Team Member: Ella
5.0

I felt really well looked after from start to finish.Ella listened carefully to what I wanted and delivered exactly the results I hoped for.Thanks Ella

Service
Value
Result
Cleanliness
Atmosphere

Review

Anonymous
2nd Apr 2026
5.0

Fantastic haircut once again!

Service
Value
Result
Cleanliness
Atmosphere

Hair cut

Linda Brockie
2nd Apr 2026
Team Member: Emilee
5.0
Appointment verified by SaloniQ Software

Always does my hair just as I like it

Service
Value
Result
Cleanliness
Atmosphere