Hair Ott Whiteley, Hampshire

Unit H3 Market Square, Whiteley Shopping Centre, Whiteley Way, Whiteley, Hampshire, PO15 7PD

About us

Our Whiteley salon offers luxury hair care in a relaxed environment. A fabulous addition to the Hair Ott group.

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Opening hours

Monday 09:30 - 19:30
Tuesday 09:30 - 19:30
Wednesday 09:30 - 19:30
Thursday 09:30 - 19:30
Friday 09:30 - 19:30
Saturday 08:00 - 16:30
Sunday 09:00 - 16:30

Reviews

4.92
1,211 verified reviews
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Value
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Lucy is fab

Sue Hart
20th Nov 2024
Team Member: Lucy
5.0
Appointment verified by Phorest

Half head and cut today. Lovely Lucy did a great job as always. Looks fab 😊

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Response from Hair Ott Whiteley

Thank you Sue, Lucy is a wonderful stylist. Enjoy your fab hair!

Horrendous

Harriet
20th Nov 2024
1.5
Appointment verified by Phorest

I have just had to go to another hairdresser and they were shocked at my hair- the bleach was left in too long, my hair has fallen out in several places. I tried to speak to them at the time as I was treated horrendously by one of their staff, she scraped my head, poured freezing water into my ear, pulling my hair out taking the foils out and because I dared to ask not to have her near me again when I asked for advice as to what to do with the areas that had come out leaving an inch of hair I was told I was rude. I tried to complain to the branch and then to their head office I was told that I had to leave if they would call the police and I’m not welcome back after going for three years. I have since heard several horror stories from their other clients who were dismissed by them if they had issues. The reception lady actually shouted me out the shop and my partner when he went back in after seeing me unable to speak due to the state I was in. The worst experience of my life in a situation like this.

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Fabulous as always

Molly
20th Nov 2024
Team Member: Lucy
5.0
Appointment verified by Phorest

I’ve been going to Lucy for a few years now. She is always so great, very attentive and extremely knowledgeable. I’m always quite vague with what I want, but Lucy knows what she’s doing and I always feel incredible when I leave the salon. Always grateful ❤️

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Response from Hair Ott Whiteley

Molly, thank you for your review. Lucy always delivers a wonderful result. We look forward to seeing you again @ Hair OTT Whiteley

Like visiting friends

Sue Ratcliffe
20th Nov 2024
Team Member: Maxine
5.0
Appointment verified by Phorest

A great cut from Maxine as always. Friendly atmosphere and a pleasure to visit.

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Response from Hair Ott Whiteley

Thank you for your review Sue. Always a pleasure to see you @ Hair OTT Whiteley.

Hair R us

Stella Marshall
18th Nov 2024
Team Member: Kelly
4.5

Always a great experience and fabulous hairdo from Kelly.

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Response from Hair Ott Whiteley

Thank you for your lovely review Stella, we look forward to seeing you soon at Hair Ott Whiteley.

Hair results

Dawn
16th Nov 2024
Team Member: Maxine
5.0
Appointment verified by Phorest

As always had a lovely relaxing time at hair ott, hair perfect as always 👌 thank you Maxine your skills are second to none 😁x

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Response from Hair Ott Whiteley

Thank you Dawn, good to hear you had a relaxing visit with Maxine and have fabulous hair. We look forward to seeing you again @Hair OTT Whiteley.

Awesome as always

Tracy Woodley
15th Nov 2024
Team Member: Elise
5.0
Appointment verified by Phorest

Elise colours my hair perfectly every time, she is always happy and smiling love coming in to have my hair done. Thank you

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Response from Hair Ott Whiteley

Thank you for your review Tracy, Elise is ray of sunshine with amazing skills. Look forward to seeing you again @ Hair OTT Whiteley.

Best hair cut for curly hair!!

Sarah
12th Nov 2024
Team Member: Karen
5.0
Appointment verified by Phorest

As always, Karen gave the best cut for my hair. I’m naturally curly and Karen always considers this with the cut.

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Response from Hair Ott Whiteley

Thank you for your lovely review Sarah, we look forward to seeing you soon at Hair Ott Whiteley.

Colour and cut

Anne Smith
9th Nov 2024
Team Member: Mel
5.0
Appointment verified by Phorest

As usual , Mel listened and advised what was best for my hair

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Response from Hair Ott Whiteley

Thank you for your wonderful review Anne , we look forward to seeing you soon at Hair Ott Whiteley.

Service review

Linda Parkes
9th Nov 2024
Team Member: Maxine
5.0
Appointment verified by Phorest

Excellent cut and colour as always...in safe hands with Maxine and Molly

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Response from Hair Ott Whiteley

Thank you for your wonderful review Linda, we look forward to seeing you soon at Hair Ott Whiteley.

Lucy C is a delight

Laura
8th Nov 2024
Team Member: Lucy
5.0
Appointment verified by Phorest

Love coming to the salon just to see Lucy C, who of course cuts my hair perfectly and comes up with some great ideas but is also a lovely person!

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Response from Hair Ott Whiteley

Thank you for your lovely review Laura, we look forward to seeing you soon at Hair Ott Whiteley.

Made me feel great

Lesley-Anne Sergeant
6th Nov 2024
Team Member: Elise
5.0

Another great experience at HairOTT. Elise did a fantastic job, getting the colour and style exactly how I wanted. Reception staff always friendly and welcoming, thank you.

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Fantastic

Lesley-Anne Sergeant
6th Nov 2024
Team Member: Elise
5.0
Appointment verified by Phorest

Another great experience at HairOTT. Elise was brilliant and my hair colour and style exactly what I wanted. The reception staff are always very welcoming and friendly putting me at ease, thankyou.

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Response from Hair Ott Whiteley

We are so pleased you had an great experience at Hair Ott Whiteley Lesley, we look forward to seeing you soon .

Mrs

Loraine Nimmo mrs
6th Nov 2024
Team Member: Kelly
5.0
Appointment verified by Phorest

Always a fantastic service so welcoming. Kelly always takes time to make sure hair is just how you want it

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Response from Hair Ott Whiteley

We are so pleased you had an amazing welcome and service Loraine, we look forward to seeing you soon at Hair Ott Whiteley.

Great experience

Julie Howgate
5th Nov 2024
Team Member: Elise
5.0
Appointment verified by Phorest

Elise is such a lovely young woman, attentive, listens to want you want and takes time to help you achieve the style you want and always is professional and an excellent stylist

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Response from Hair Ott Whiteley

Elise is an amazing Designer Julie , we look forward to seeing you soon at Hair Ott Whiteley.

Excellent

Lindsey
4th Nov 2024
Team Member: Shannon
5.0

Always a pleasure

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Response from Hair Ott Whiteley

Thank you for your lovely review Lindsey, we look forward to seeing you at Hair Ott Whiteley.

My cut and colour

Sue Goulborn
4th Nov 2024
Team Member: Shannon
5.0
Appointment verified by Phorest

As always, very friendly people and excellent cut and colour. Shannon always advises what should be done and I always trust her judgement.

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Response from Hair Ott Whiteley

Thank you for your lovely review Sue, we look forward to seeing you soon at Hair Ott Whiteley.

Simply the best!

Sheila Elsdon
3rd Nov 2024
Team Member: Kelly
5.0
Appointment verified by Phorest

Kelly is always amazing at doing my hair. Today she got me sorted in extra quick time because I had double booked, thus taking a lot of stress away.

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Response from Hair Ott Whiteley

Thank you for your lovely review Sheila, we look forward to seeing you soon at Hair Ott Whitely.

Excellent

Susan Jarman
2nd Nov 2024
Team Member: Mel
5.0
Appointment verified by Phorest

Very pleased

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Response from Hair Ott Whiteley

Thank you for your lovely review Susan, we look forward to seeing you soon at Hair Ott Whiteley.

Nervous first timer

Alison Parrott
1st Nov 2024
Team Member: Mel
5.0
Appointment verified by Phorest

Mel, Maria and Bev all put me at ease with their professionalism and approach; a lovely experience - thank you all.

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Response from Hair Ott Whiteley

It was lovely to meet you Alison , and we are glad you had a lovely experience at Hair Ott Whiteley.

Superb service

Sophie
1st Nov 2024
Team Member: Laura
5.0
Appointment verified by Phorest

I took a chance and walked in without a booking. I was looked after beautifully and had one of the best cut and styles I’ve ever had. Thank you for making me feel so special.

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Response from Hair Ott Whiteley

Thank you for your super review Sophie, we look forward to seeing you soon at Hair Ott Whiteley.

Fabulous

Jane Stewart
31st Oct 2024
Team Member: Lucy
5.0
Appointment verified by Phorest

Brazilian blow dry with Lucy. Left with lovely straight hair again and feeling better. Lucy brilliant.

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Response from Hair Ott Whiteley

Thank you for your lovely review Jane, we look forward to seeing you soon at Hair Ott Whiteley.

Hair OTT was great

Charly
30th Oct 2024
Team Member: Elise
5.0
Appointment verified by Phorest

Elise listened to my requests, and did a lovely job snipping my hair! Will be returning for a colouring in the new year

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Response from Hair Ott Whiteley

Thank you for your wonderful review Charly, we look forward to seeing you soon at Hair Ott Whiteley.

Good result…..

Kathy Taylor
29th Oct 2024
Team Member: Shannon
4.5
Appointment verified by Phorest

Very pleased with my cut & style, as my hair had grown “ out of control”.

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Response from Hair Ott Whiteley

Thank you for your lovely review Kathy, we look forward to seeing you soon at Hair Ott Whiteley.

Mrs

Natalie King
28th Oct 2024
Team Member: Karen
5.0

Absolutely beautiful

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Response from Hair Ott Whiteley

We are loving your review thank you Natalie, we look forward to seeing you soon at Hair Ott Whiteley.

Hair colour and cut

Margaret Baker
28th Oct 2024
Team Member: Elise
5.0
Appointment verified by Phorest

Always makes you feel welcome,lovely atmosphere.
Great advice on stying and colourings if im unsure.and always happy with the outcome.

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Response from Hair Ott Whiteley

Thank you for your feedback Margaret. Always lovely to know you had a great experience when you visit our salon.We look forward too seeing you again @ Hair OTT Whiteley.

Cut and blow dry

Vanessa
28th Oct 2024
Team Member: Kelly
5.0
Appointment verified by Phorest

Great service and fab haircut as usual.

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Response from Hair Ott Whiteley

Thank you Vanessa, Kelly loves creating each cut she gives. We look forward to seeing you again @ Hair OTT Whiteley.

Above and beyond

Renata Kosinska-Thaker
26th Oct 2024
Team Member: Lucy
5.0
Appointment verified by Phorest

As always Lucy was amazing and did her magic. Cannot thank her enough

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Response from Hair Ott Whiteley

Thank you Renata, Lucy is a magician! We look forward to seeing you again @ Hair OTT Whiteley.

Colour and cut

Ammey
25th Oct 2024
Team Member: Mel
5.0

As always, Mel always great fun and excellent customer care. Always good to see her and very relaxed and enjoyable experience

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Response from Hair Ott Whiteley

Thank you Ammey, Mel is always good fun. We love to hear you had a lovely relaxed and ejoyable visit. We look forward to seeing you again @ Hair OTT Whiteley.

Lovely atmosphere

Jayne Parsonage
24th Oct 2024
Team Member: Maxine
5.0
Appointment verified by Phorest

A hairdressing salon can be daunting for some however when you arrive, you feel very welcome and at ease. Everything is explained by Maxine before she starts. Lovely experience

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Response from Hair Ott Whiteley

Thank you Jayne. So good to hear your visit was welcoming and you felt relaxed. We look forward to seeing you again @ Hair OTT Whiteley.

Fab experience

Shelley
23rd Oct 2024
Team Member: Shannon
5.0
Appointment verified by Phorest

Shannon is excellent, always points me in the right direction. Will be honest about hair condition and best action to take. The head massage is amazing!

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Response from Hair Ott Whiteley

Thank you Shelley, Shannon is an amazing Designer and yes, the massage!! We look forward to seeing you again in Hair OTT Whiteley.

Full colour

Sarah T
23rd Oct 2024
Team Member: Shannon
5.0
Appointment verified by Phorest

Great experience. Really love my colour.

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Response from Hair Ott Whiteley

Thank you Sarah. Shannon loves creating amazing colour work. We look forward to seeing you again @ Hair OTT Whiteley.

Ready for a good gaur day

Nicki Sheppard
23rd Oct 2024
Team Member: Elise
5.0
Appointment verified by Phorest

I come away happy with my hair each time. Tweaks here and there and the result is great looking hair colour and cut.

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Response from Hair Ott Whiteley

Wonderful review thank you Nicki, we look forward to seeing you soon at Hair Ott Whiteley.

Helped me find my style 😀

Jo Davies
22nd Oct 2024
Team Member: Shannon
5.0
Appointment verified by Phorest

I’m so happy. Shannon helped me find my perfect hair and we always enjoy a good catch up. Really happy! 😃

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Response from Hair Ott Whiteley

So happy that you have found your perfect hair Jo, we look forward to seeing you soon at Hair Ott Whiteley

Excellent service

Heather Kershaw
22nd Oct 2024
Team Member: Elise
5.0
Appointment verified by Phorest

Another excellent cut and colour. Would not hesitate to recommend.

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Response from Hair Ott Whiteley

Thank you for your lovely review Heather , we look forward to seeing you soon at Hair Ott Whiteley.

Colour refresh and layered bob

Lucy
22nd Oct 2024
Team Member: Elise
5.0
Appointment verified by Phorest

Elise was friendly and professional , she did a lovely job of whole head bleach roots and a toner followed by a fresh cut adding layers to my bob .

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Response from Hair Ott Whiteley

Elise is an amazing Designer Lucy , we look forward to seeing you soon at Hair Ott Whiteley.

Haircut

Angela
21st Oct 2024
Team Member: Mel
5.0
Appointment verified by Phorest

Love my visits to Hair Ott. Always a warm welcome, get so relaxed I almost fall asleep, reluctant for my treat to end. I am treated to coffee and biscuit, hair wash, massage and friendly chat :)

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Haircut

Angela
21st Oct 2024
Team Member: Mel
5.0
Appointment verified by Phorest

Love my visits to Hair Ott. Always a warm welcome, get so relaxed I almost fall asleep, reluctant for my treat to end. I am treated to coffee and biscuit, hair wash, massage and friendly chat :)

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Response from Hair Ott Whiteley

We love that you feel relaxed and treated well in the Salon Angela, we look forward to seeing you soon at Hair Ott Whiteley.

Hair cot

Kim
20th Oct 2024
Team Member: Scarlett
5.0
Appointment verified by Phorest

Really pleased as usual, sad Scarlet is leaving , she will be missed

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Response from Hair Ott Whiteley

Yes we will miss Scarlett , but our other Designers are all brilliant and will look after you Kim, we look forward to seeing you soon at Hair Ott Whiteley.

Hair Appointment

Dawn
20th Oct 2024
Team Member: Elise
5.0
Appointment verified by Phorest

Fabulous cut and blow dry.

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Response from Hair Ott Whiteley

Thank you for your lovely review Dawn, we look forward to seeing you soon at Hair Ott Whiteley.

Mrs

Pommi
19th Oct 2024
Team Member: Lucy
4.5
Appointment verified by Phorest

Very happy with lucy as normally but I must little boa was like lovely and sorry other trainee I forget her name she did my shampoo it was excellent thank you ladies xxx

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Response from Hair Ott Whiteley

Thank you Pommi for your lovely review and also mentioning the apprentices , we look forward to seeing you soon at Hair Ott Whiteley.

Haircut

Marika Morsch
18th Oct 2024
Team Member: Mel
5.0
Appointment verified by Phorest

Mel is very kind and did a brilliant hair cut. She is very efficient and did a great job

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Response from Hair Ott Whiteley

Thank you for your lovely review Marika, we look forward to seeing you soon at Hair Ott Whiteley.

Haircut

Marika Morsch
18th Oct 2024
Team Member: Mel
5.0
Appointment verified by Phorest

Mel is very kind and did a brilliant hair cut. She is very efficient and did a great job

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Response from Hair Ott Whiteley

Thank you for your lovely review Marika, we look forward to seeing you soon at Hair Ott Whitely.

Hair style

Tracey Phillips
18th Oct 2024
Team Member: Mel
5.0
Appointment verified by Phorest

Mel was fantastic she made me feel relaxed and my hair style was amazing I am definitely using her again. Even the lovely young lady that washed my hair.

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Response from Hair Ott Whiteley

We are so pleased you had a good experience with the lovely Mel , we look forward to seeing you soon at Hair Ott Whiteley.

Colour,cut and design

Sandra Ashford
18th Oct 2024
Team Member: Elise
5.0
Appointment verified by Phorest

Elise is a delightful girl who I love to have todo the complete works on my hair she is both helpful and professional in deciding various options I’ve to make.

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Response from Hair Ott Whiteley

Thank you for your amazing review Sandra, we look forward to seeing you soon at Hair Ott Whitely.

Amazing

Ebony.
17th Oct 2024
Team Member: Scarlett
5.0
Appointment verified by Phorest

Scarlett was amazing and understood my vision to a T!

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Response from Hair Ott Whiteley

Wonderful review thank you Ebony, we look forward to seeing you soon at Hair Ott Whiteley.

Always a great experience

Debbie
16th Oct 2024
Team Member: Lucy
5.0
Appointment verified by Phorest

Lucy is a fab stylist with a lovely friendly nature. She does wonders with my hair every time & transforms the dreary mop into a lush gorgeous style. Highly recommend.

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Response from Hair Ott Whiteley

Lucy is an amazing Designer Debbie, we are glad you now have a lush Hair Style, we look forward to seeing you soon at Hair Ott Whiteley.

Style, cut and helpful staff

Christine Burdett-Clark
14th Oct 2024
Team Member: Karen
5.0
Appointment verified by Phorest

Everybody were so kind helpful and understanding of my physical health being in a chair, Karen was very supportive insuring I had a haircut I could manage but still look brilliant, even in days I am most unwell.

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Response from Hair Ott Whiteley

We are very pleased that you felt supportive and comfortable in the salon, we look forward to seeing you soon at Hair Ott Whiteley.

Thank you

Anne D
12th Oct 2024
Team Member: Kelly
4.5
Appointment verified by Phorest

Lively welcome on arrival. Clean salon. Attentive staff which makes you feel special.

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Response from Hair Ott Whiteley

Thank you for your wonderful review Anne ,we look forward to seeing you soon at Hair Ott Whiteley.

Coffee with a Friend

Melanie Robinson
12th Oct 2024
Team Member: Maxine
5.0
Appointment verified by Phorest

Routine haircuts with Maxine feels like meeting up with a friend for a coffee ☕️ and a catch up 😂. Haircut always a bonus and a look to follow whatever is happening next. Maxine has transformed my look over the last year. If you want a stylist to take you on a journey, Maxine’s your girl. Highly recommend.

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Response from Hair Ott Whiteley

Thank you for your lovely review Melanie, we look forward to seeing you soon at Hair Ott Whiteley.