Hair Ott Whiteley, Hampshire

Unit G1 Market Square, Whiteley Shopping Centre, Whiteley Way, Whiteley, Hampshire, PO15 7PD

About us

Our Whiteley salon offers luxury hair care in a relaxed environment. A fabulous addition to the Hair Ott group.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 19:30
Wednesday 09:30 - 19:30
Thursday 09:30 - 19:30
Friday 09:30 - 19:30
Saturday 08:00 - 16:30
Sunday 09:00 - 16:30

Services

Hair

Reviews

4.91
3,504 verified reviews
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Value
Result
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Mrs

Anonymous
19th Dec 2022
Team Member: Penny
4.5

Excellent stylist, very friendly and professional

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Response from Hair Ott Whiteley

Thank you for your feedback, we are always happy to recommend an appropriate Designer to suit all budgets :)

Amazing Lucy

Dianne Feather
17th Dec 2022
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Such a lovely experience , Lucy is a breath of fresh air . She made my day and did a perfect job as always ?

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Response from Hair Ott Whiteley

Yes Dianne Lucy is an amazing Designer, we look forward to seeing you soon at Hair Ott Whiteley.

Miss

Pommi Gill
17th Dec 2022
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

As usual lucy was prefect but say Emma was lovely. It’s first time washed my hair she didn’t pull at it but soft and gentle

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Response from Hair Ott Whiteley

Thank you for your lovely review Pommi, we look forward to seeing you soon at Hair Ott Whiteley.

Great cut by Cordelle

Wendy Knight
17th Dec 2022
Team Member: Cordelle
5.0
Appointment verified by SaloniQ Software

Best cut Ive ever had

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Response from Hair Ott Whiteley

Thank you Wendy you are very kind. We look forward to seeing you again soon at Hair Ott Waterlooville

Brilliant as always

Kaye Crush
16th Dec 2022
Team Member: Kelly
5.0
Appointment verified by SaloniQ Software

Always lovely thank you x

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Response from Hair Ott Whiteley

Thank you for your wonderful review Kaye, we look forward to seeing you soon at Hair Ott Whiteley.

Happy customer!

Christine Prill
16th Dec 2022
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Really pleased with my cut and style. Very attentive and caring

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Response from Hair Ott Whiteley

Thank you for your lovely review Christine, we look forward to seeing you soon at Hair Ott Whiteley.

Blow dry

Nikki Wilshin
16th Dec 2022
Team Member: Mel
4.0
Appointment verified by SaloniQ Software

Mel was lovely

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Response from Hair Ott Whiteley

Hello Nikki , we are sorry you did not get the result you were looking for when you left the salon ,
we would like to invite you in for a complimentary wash and design with Elise when you are next in . Many Thanks Beverley

Fab!

Anonymous
16th Dec 2022
Team Member: Elise
5.0

Everything was great

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Response from Hair Ott Whiteley

Thank you for your lovely review, we look forward to seeing you soon at Hair Ott Whiteley.

Great haircut

Jo Robinson
15th Dec 2022
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Up from Cornwall - what a treat to have my haircut by Jess; welcome back.
So pleased with haircut!

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Response from Hair Ott Whiteley

Thats what we like to hear Jo, we look forward to seeing you soon at Hair Ott Whiteley.

Simply the best…

Karen Burnham
15th Dec 2022
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Love my Hair Ott experience! Donna’s warm & welcoming greeting instantly makes you feel special. Lucy’s confidence shines through and her bubbly personality means she always goes that extra mile to ensure you are well looked after and leave the salon with a stunning new hairstyle. Lucy’s a very talented stylist & the whole team at Hair Ott Whiteley are lovely, I cannot recommend them highly enough.

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Response from Hair Ott Whiteley

Thank you for your amazing review Karen , we look forward to seeing you soon at Hair Ott Whiteley .

Great first salon experience

Edie Mitchell
14th Dec 2022
Team Member: Elise
5.0
Appointment verified by SaloniQ Software

Elise was really friendly she made me feel really comfortable in the salon this was my first salon experience and I loved it I'll definitely be back ?

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Response from Hair Ott Whiteley

Thank you for your lovely review Edie, we look forward to seeing you soon at Hair Ott Whiteley.

Cut and colour

Sally
14th Dec 2022
Team Member: Katie
5.0

As always I'm so pleased with my hair cut and colour. Thank you Katiev

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Response from Hair Ott Whiteley

Thank you Sally, see you at Hair Ott Waterlooville soon :)

Fab hair

Julia Beuzeval
14th Dec 2022
Team Member: Phoebe
5.0
Appointment verified by SaloniQ Software

A fantastic service as always. Phoebe knows my hair and always gets it right!
Big thanks Phoebe!!

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Response from Hair Ott Whiteley

Great Julia, we're really happy you love your hair! Phoebe and the team at Hair Ott Waterlooville will see you soon :)

Great staff, tired decor

Anonymous
13th Dec 2022
Team Member: Ellie
4.0

Always feel welcome and everyone is friendly. Ellie always makes me feel at ease. Only thing that I don't enjoy is the lighting. Its so unflattering, on my hair and skin. Feel unattractive when looking in mirror.
The place is also starting to look a little tired and run down. Especially compared to other salons. Luckily the staff make up for the shabby decor

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Response from Hair Ott Whiteley

Thank you for your review, see you again soon at Hair Ott Waterlooville

⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Kelly Horrell
13th Dec 2022
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

Love having a chat with ellie , and I’m always happy with my hair when I leave the salon !

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Response from Hair Ott Whiteley

Its always a pleasure to see you Kelly. Thank you for your kind review and we look forward to seeing you again soon at Hair Ott Waterlooville :)

Feedback

Lorraine Sutton
13th Dec 2022
Team Member: Ellie
4.5

Came in feeling a bit flat … left feeling a million dollars ?very happy with hair , thank you Ellie and for greeting me at reception as reception team busy ?hence reply below

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Response from Hair Ott Whiteley

Thank you Lorraine for your review. We look forward to seeing you again soon at Hair Ott Waterlooville :)

Amazing hair

Sarah James
12th Dec 2022
Team Member: Kelly
5.0
Appointment verified by SaloniQ Software

So happy with colour & style it was curled for a works evening do. I always have my hair straight and have received so many compliments about the colour & also the curls thank you.

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Response from Hair Ott Whiteley

Thank you for your wonderful review Sarah, we look forward to seeing you soon at Hair Ott Whiteley.

Great colour and cut

Gaynor Aylmer
10th Dec 2022
5.0

My first hair colour and cut .very happy .Lucy did a great job

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Response from Hair Ott Whiteley

Thank you Gaynor for your wonderful review, it was lovely to meet you. See you again soon at Hair Ott Waterlooville :)

Lovely experience

Sarah Byfield
10th Dec 2022
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Fantastic from start to finish. Love my cut and Jess was very professional and great to chat to.

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Response from Hair Ott Whiteley

Thank you for your lovely review Sarah, we look forward to seeing you soon at Hair Ott Whiteley.

Fantastic experience

Victoria Parker
9th Dec 2022
Team Member: Elise
5.0
Appointment verified by SaloniQ Software

I don't really ever leave reviews but I really feel like Elise went so above and beyond during mine and my daughter's recent haircut. My daughter hates having her haircut, so much so we had to leave the hairdresser's before because she was screaming! She doesn't even like it being brushed... Elise was so patient and when she noticed my daughter was finding it difficult she offered her a biscuit, a drink and some time. We didn't feel rushed and she wasn't impatient. Now my daughter can't wait to go back and have it done again! I can't thank her enough for making this experience positive for us both it's really turned her attitude around! Thank you so so much.

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Response from Hair Ott Whiteley

Thank you for your lovely review Victoria, Elise is a very patient Designer, we look forward to seeing you soon at Hair Ott Whiteley.

Perfect

Sue Knight
8th Dec 2022
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Another lovely hair cut and colour by Lucy

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Response from Hair Ott Whiteley

Thank you Sue for your lovely words, Lucy and the team at Hair Ott Waterlooville look forward to seeing you soon :)

Love my hair! ?

Anita Reid
8th Dec 2022
Team Member: Mia
5.0
Appointment verified by SaloniQ Software

Mia is amazing with colour. Knows exactly how to get the right result … and with me going from really dark brown to pink all over, she did amazing.

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Response from Hair Ott Whiteley

Thank you Anita for your feedback! Your colour looked fabulous, we look forward to your next visit at Hair Ott Waterlooville :)

Hair cut and color

Tracy Swain
7th Dec 2022
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Love my hair with Emma as always she knows just what I want ☺️

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Response from Hair Ott Whiteley

Thank you Tracey we’re so happy you love your hair! See you again soon at Hair Ott Waterlooville:)

Cut and blow dry short hair

Elaine Gray
7th Dec 2022
Team Member: Eloise
5.0
Appointment verified by SaloniQ Software

Love this salon
Friendly, care taken in every aspect
Hair always looks amazing
Love the products used
Perfect

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Response from Hair Ott Whiteley

Thank you Elaine we really appreciate your comments. See you soon at Hair Ott Waterlooville:)

Excellent!

Patricia Gonzalez
6th Dec 2022
Team Member: Millie
5.0
Appointment verified by SaloniQ Software

I have been coming to Hair Ott for many years. For different reasons I had to change stylist twice but I have always been very happy with all of them. My stylist now is Millie, who is ABSOLUTELY BRILLIANT and I couldn't recommend her enough ?. Also the staff t reception is always so nice and welcoming (Sharon is so nice!)

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Response from Hair Ott Whiteley

Thank you for your wonderful review Patricia, we look forward to seeing you soon at Hair Ott Whiteley

Haircut

Katrina Murphy
6th Dec 2022
Team Member: Phoebe
5.0
Appointment verified by SaloniQ Software

As always Phoebe has done an amazing job cutting and styling my hair!!! Lovely girl. X

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Response from Hair Ott Whiteley

Fabulous, thank you Katrina! Phoebe is great :) see you again soon at Hair Ott Waterlooville:)

Amazing customer service

Roxana Varga
6th Dec 2022
Team Member: Mia
5.0
Appointment verified by SaloniQ Software

I haven't been in a salon for years. I felt very welcomed soon as I have stepped into this beautiful salon. My stylist Mia, isn't just an amazing hairdressers, she is a very pleasant person as well. She talked me through the process of my haircut, the products she used, and at the end she aslo showed me how to style my hair at home. I will be a returning customer for sure :)

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Response from Hair Ott Whiteley

Amazing! We think Mia is fabulous too. We look forward to seeing you again soon at Hair Ott Waterlooville:)

Great service

Michelle Wright
5th Dec 2022
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lovely service, great cut, can’t wait for my next appointment

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Response from Hair Ott Whiteley

Thank you Michelle. We look forward to seeing you again @ Hair Ott Whiteley

So happy

Geraldine Welch
5th Dec 2022
Team Member: Cordelle
5.0
Appointment verified by SaloniQ Software

Cordelle always cuts my hair so beautifully and she looks after me with such kindness. Everyone in the salon is lovely.

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Response from Hair Ott Whiteley

Thank you Geraldine, we love that you love your hair.! See you again soon at Hair Ott Waterlooville:)

Cut and root touch up

Angela Clark
5th Dec 2022
Team Member: Cordelle
5.0
Appointment verified by SaloniQ Software

Really pleased with the results, lovely cut and great colour blend. Thank you as always Cordelle

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Response from Hair Ott Whiteley

Ah amazing Angela we’re so happy you enjoyed your experience with Cordelle at Hair Ott Waterlooville. See you again soon :)

Laura did a great updo !

Sarah Bath
4th Dec 2022
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Laura was friendly and professional. She took time and care with my hair, to get the result I wanted. I was very pleased! Would highly recommend.

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Response from Hair Ott Whiteley

Thank you for your lovely review Sarah, we look forward to seeing you soon at Hair Ott Whiteley.

Hair cut

Debbie Longyear
3rd Dec 2022
Team Member: Ella
5.0
Appointment verified by SaloniQ Software

Lovely visit from the young lady washing my to ella with a lovely haircut thankyou ?

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Response from Hair Ott Whiteley

Fantastic Debbie we’re really happy you enjoyed your experience. See you again soon at Hair Ott Waterlooville:)

Haircut

Denise Gibbs
2nd Dec 2022
Team Member: Phoebe
4.5
Appointment verified by SaloniQ Software

Phoebe is lovely and talks you through what she's going to do. Love my new hair cut

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Response from Hair Ott Whiteley

Brilliant Denise we’re so happy you love your new hair! Look forward to seeing you again at Hair Ott Waterlooville :)

Style Refresh

Lisa Mortlock
30th Nov 2022
Team Member: Penny
5.0
Appointment verified by SaloniQ Software

A wonderful visit, left feel great with a fab new style and a bounce in my step!

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Response from Hair Ott Whiteley

That’s so good to hear Lisa! We really happy you had a wonderful experience at Hair Ott Waterlooville :)

Excellent

Jayne Cross
30th Nov 2022
Team Member: Maxine
5.0
Appointment verified by SaloniQ Software

Lovely experience today , I had a colour change and wow it’s amazing just how I had pictured it to be ! Cannot fault the service or my designer in anyway ! Thanks ladies !

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Response from Hair Ott Whiteley

Thank you for your lovely review Jayne, we look forward to seeing you soon at Hair Ott Whiteley.

Cut

Angela Joyner
29th Nov 2022
Team Member: Liz
5.0
Appointment verified by SaloniQ Software

Lovely lady, excellent hair cut.

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Response from Hair Ott Whiteley

Thank you Angela we appreciate your feedback, we look forward to seeing you again soon at Hair Ott Waterlooville :)

Fabulous experience

Sandie
29th Nov 2022
Team Member: Mel
5.0

Fab haircut - greet stylist, listened carefully to what I wanted and checked in regularly throughout my cut. A lovely sociable atmosphere.

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Response from Hair Ott Whiteley

Thank you for your lovely review Sandie, we look forward to seeing you soon at Hair Ott Whiteley.

Very friendly salon

Liza Atkinson
29th Nov 2022
Team Member: Mia
4.0
Appointment verified by SaloniQ Software

Everyone was friendly and polite. My stylist took the time to discuss what I wanted done and gave options and suggestions to make sure I get what I wanted but it also suits my face shape. It was reasonably price as well.

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Response from Hair Ott Whiteley

Thank you Liza for your lovely feedback, we’re really happy you enjoyed your experience. See you again soon at Hair Ott Waterlooville:)

Not just a haircut!

Jacqui Smith
29th Nov 2022
Team Member: Patrick
5.0
Appointment verified by SaloniQ Software

From arriving and being warmly greeted, to the hot coffee, to the attention of Patrick throughout my visit, this was a wonderful experience. Loved the colour and long overdue super cut!

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Response from Hair Ott Whiteley

Patrick is an amazing Designer Jacqui , we look forward to seeing you soon at Hair Ott Whiteley.

Great experience

Abby
28th Nov 2022
Team Member: Millie
5.0
Appointment verified by SaloniQ Software

Always a great experience at Hair OTT and Millie as usual has given me a lovely haircut, listened to what I wanted and gave great advice.

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Response from Hair Ott Whiteley

Millie is an amazing Designer Abby, we look forward to seeing you soon at Hair Ott Whiteley.

First appointment

Maria Elward
27th Nov 2022
Team Member: Scarlett
5.0
Appointment verified by SaloniQ Software

Very good cut and finish on my first visit . Nice relaxed vibe in the salon , nice and clean - looking forward to my next visit.

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Response from Hair Ott Whiteley

Thank you for your lovely review Maria, we look forward to seeing you soon at Hair Ott Whiteley.

Amazing as always

Leah harry
25th Nov 2022
Team Member: Millie
5.0

Millie is always so friendly and talks me through what she’s going to do. Always so pleased with my hair

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Response from Hair Ott Whiteley

Thank you so much for your comments. Millie is amazing. See you soon @ Hair Ott Whiteley

Hairstyle

Rosemary
25th Nov 2022
Team Member: Cordelle
5.0

It was an excellent experience

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Response from Hair Ott Whiteley

Thank you Rosemary, we look forward to seeing you again soon at Hair Ott Waterlooville :)

Lovely salon

Racheal Legge
25th Nov 2022
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

Lovely experience again , love going to the hairdressers now

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Response from Hair Ott Whiteley

Thank you Racheal for such a wonderful review of your experience at Hair Ott Waterlooville! We look forward to welcoming you back soon :)

Feeling pampered by Lucy

Sandra Hook
25th Nov 2022
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

My hair is easy to manage, sleek and smooth. Lucy gives a lot of thought to my hairs needs.

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Response from Hair Ott Whiteley

Thank you Sandra for such a lovely review of your experience at Hair Ott Waterlooville with Lucy. We look forward to seeing you soon :)

Colour

Katie
24th Nov 2022
2.0

After deciding to have my hair professionally done after 4 years I chose this salon because I thaught I was more likely to get what I asked for. I had a consultation on the Tuesday and discussed what I wanted to change and showed a picture of what I was aiming for , the stylist told me that was a completely realistic colour and it would be easily achieved, following this discussion I felt happy to go ahead and book. I did however mention that I did not want any treatments as I had plenty of very good ones at home as I used to do hairdressing myself, so I was quoted for the cut and colour.
On arriving for my appointment 2 says later I met my stylist, I showed her the picture of what I wanted and again was told yes this is completely achievable. She then rough cut it and then told me 'well I can't get it like the picture without you having a treatment and insinuated my hair was in poor condition.
I replied and said I didn't want it as I discussed on Tuesday.
4 and a half hrs later I could see that the colour was nothing like I asked for , the bleach had barely lifted . Doing hair tears ago myself I know my hair lifts well with bleach but she couldn't seem to do it.
When I said I wasn't happy she kept telling me well it was what you asked for. In actual fact it wasn't I booked in for ombre and she said she'd done baliage which is more faded. Her attitude was not great at all. I proceeded to pay way more than what I was originally quoted . I was then offered to go back and redoo the colour with a different stylist. So another 5 hrs later still not what I'd asked for.
The colour that was done just looks like something I would have been able to do myself.
I made out I was OK but was absolutely gutted . When I phoned to complain I was offered a refund for the treatment I was given that I didn't want but they never refunded me. Katie the stylist the second time around was lovely.
I will never go back to a salon it's a complete rip off

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Response from Hair Ott Whiteley

Good morning Katie,

Were saddened to hear you are unhappy with your hair. We always put client experience first and foremost. After discovering you were unhappy with your first appointment, we invited you back for a complimentary appointment with our Artistic Director Katie. You expressed you were happy with the result of this second appointment whilst you were in the salon so we had no reason to doubt you were still unsatisfied with the end result. We are more than happy to refund you for the treatment from the original appointment, please pop in to the salon at your convenience

Fabulous

Maggie Tutton
24th Nov 2022
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Beautiful Thank-you ❤️

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Response from Hair Ott Whiteley

Thank you Maggie, always a pleasure. See you again soon at Hair Ott Waterlooville :)

Amazing, as always

Judy
24th Nov 2022
Team Member: Ella
5.0
Appointment verified by SaloniQ Software

Ella never fails to create a lovely cut and colour for me. I always feel so welcomed and taken care of by her and the team. I wouldn't trust going anywhere else

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Response from Hair Ott Whiteley

Thank you Judy for such a wonderful review of your experience at Hair Ott Waterlooville with Ella! We look forward to welcoming you back soon :)

Loved it

Maria Romosan
24th Nov 2022
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

I am very satisfied of how she asked me what i want and then offered her options to what can be done . And my new haircut is On point . I felt very welcomed , the complimentary massage is amazing . Will definitely come back . Thank you !

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Response from Hair Ott Whiteley

Thank you for your wonderful review Maria, we look forward to seeing you soon at Hair Ott Whiteley.

Brilliant As Always

Helena Hayden
23rd Nov 2022
Team Member: Scarlett
5.0
Appointment verified by SaloniQ Software

Great friendly place , professional service and excellent value.

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Response from Hair Ott Whiteley

Thats what we like to hear Helena, we look forward to seeing you soon at Hair Ott Whiteley.