Hair Ott Whiteley, Hampshire

Unit G1 Market Square, Whiteley Shopping Centre, Whiteley Way, Whiteley, Hampshire, PO15 7PD

About us

Our Whiteley salon offers luxury hair care in a relaxed environment. A fabulous addition to the Hair Ott group.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 19:30
Wednesday 09:30 - 19:30
Thursday 09:30 - 19:30
Friday 09:30 - 19:30
Saturday 08:00 - 16:30
Sunday 09:00 - 16:30

Services

Hair

Reviews

4.91
3,504 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Haircut

Chrissie Wheeler
21st Jan 2026
Team Member: Katie
5.0
Appointment verified by Phorest

Katie always knows how to cut my hair in the style I like. She is always friendly and
happy to discuss any problems I might have with my hair.

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Response from Hair Ott Whiteley

Good afternoon Chrissie. Thank you so much for your comments. Katie and the team @ Hair Ott Waterlooville love to see that you enjoyed your visit to us.

Lovely salon

Sharon MacKinder
21st Jan 2026
Team Member: Mel
4.0
Appointment verified by Phorest

Mel as always was lovely utmost care as ever just really welcoming and friendly as is all the staff

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Response from Hair Ott Whiteley

Thank you for your lovely review Sharon, we look forward to seeing you soon at Hair Ott Whiteley.

Cut and Design

Jean
21st Jan 2026
Team Member: Mia
5.0
Appointment verified by Phorest

Professional as always.

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Response from Hair Ott Whiteley

Good afternoon Jean. Thank you for taking the time to review your visit to us @ Hair Ott Waterlooville. Mia and the team look forward to welcoming you again.

Lovely style

Mel
19th Jan 2026
Team Member: Katie
5.0
Appointment verified by Phorest

Katie always listens and the cut is perfect, again. Always so pleased with the results. Thank you Katie.

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Response from Hair Ott Whiteley

Good afternoon Mel. Thank you for your review. Katie @ Hair Ott Waterlooville really appreciate the lovely feedback. Enjoy your hair until we see you again!

Great experience

Barbara Cottington
19th Jan 2026
Team Member: Mia
5.0

This was my first time with Mia. She was lovely. Made me feel welcome and relaxed. Listened to my description of what I wanted. I'm very pleased with the result and have already made another booking with her. I showed an interest in being a hair model. Mia was very informative about how it worked and the training program which is run at the Waterlooville salon.

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Response from Hair Ott Whiteley

Good afternoon Barbara. Thank you for your review of Hair Ott Waterlooville. We are always so happy to see that our clients have enjoyed their experience with us. We look forward to seeing you again.

Disappointing experience

Andrea Jones
19th Jan 2026
3.0

My usual stylist Katie was unable to apply my highlights so a young colleague was given the task. Unfortunately this didn't go well and i was quite upset with the result. Katie could see the issue and applied an extra toner but unfortunately this didn't make much difference.
I was surprised to pay the full amount for thie colour as i don't feel i had the usual experience of the stylist i was paying for.
I later called to question this (and cancel a corrective appointment as my scalp was too tender) and was told this doesn't make any difference to the price of a colour. I was really disappointed by this and furthermore as the director didn't call me to discuss as i was told he would.
I’m too nervous to make another appointment as i don't think i was treated well at all which is really disappointing as i am a loyal customer of HairOTT and previously rated them highly.

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Response from Hair Ott Whiteley

Dear Andrea,

We sincerely apologise we did not live up to expectations this time. We always want our clients to leave happy with their hair so would love the opportunity to make this right.

One of our managers will contact you shortly.

Best wishes

The Hair Ott Team

Hair transformation

Morgan Pullin
19th Jan 2026
Team Member: Erin
5.0
Appointment verified by Phorest

Erin did amazing with my hair turning it from a red/orange mess to a beautiful natural balayage. I am so impressed with my hair it made me tear up. Thankyou so much

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Response from Hair Ott Whiteley

Good afternoon Morgan. Thank you so much for your review. Erin and the team pride themselves on producing the best for their clients. Enjoy your beautiful hair! We look forward to seeing you again @ Hair Ott Waterlooville.

Best hairdresser in town xx

Joan todd
18th Jan 2026
Team Member: Patrick
5.0
Appointment verified by Phorest

Always a lot of fun and laughter xx

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Response from Hair Ott Whiteley

So pleased you have a great time in Hair Ott Whiteley, and your hair is amazing Joan.

Great as always!

Jane McC
18th Jan 2026
Team Member: Katie
5.0
Appointment verified by Phorest

Another super cut by Katie, I left feeling transformed! Always a great experience. Thank you.

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Response from Hair Ott Whiteley

Good afternoon Jane. Thank you for your review. Katie @ Hair Ott Waterlooville is an amazing designer. So pleased that you had a great experience and left feeling transformed. Enjoy your hair until we welcome you again.

Great Salon

Denise
16th Jan 2026
Team Member: Lucy
5.0

Lucy is great and always does a great job with my unruly hair- everyone at the salon is friendly and welcoming thank you

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Response from Hair Ott Whiteley

Lucy is an amazing Designer Denise and thank you for your lovely review , we look forward to seeing you soon at Hair Ott Whiteley.

Perfect

May
16th Jan 2026
Team Member: Molly
5.0
Appointment verified by Phorest

So welcoming and able to fit me in with very little notice. Talked through everything and helped me understand my hair type to give me the perfect blowout. Thank you Molly, I will be back.

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Hair style

Angela Mcintosh
16th Jan 2026
Team Member: Erin
5.0
Appointment verified by Phorest

Wonderful .thank you .left looking and feeling a lot better

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Response from Hair Ott Whiteley

Thank you so much for taking the time to leave a review. So lovely to see that you enjoyed your visit to us @ Hair Ott Waterlooville and left feeling and looking fab!

Cut & colour

Claire
16th Jan 2026
Team Member: Mia
5.0
Appointment verified by Phorest

Amazing as always, thank you Mia so pleased with my hair. Colour & cut is perfect!

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Response from Hair Ott Whiteley

Good afternoon Claire, thank you for your review. Lovely to hear that Mia created perfect results for your hair. We look forward to seeing you again @ Hair Ott Waterlooville.

Hair wash and blow dry

Sue Banting
15th Jan 2026
Team Member: Tai
4.5
Appointment verified by Phorest

Tai was lovely and friendly. She made me feel welcome and did a good job with my hair.

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Response from Hair Ott Whiteley

Good afternoon Sue. Thank you so much for your feedback, we have noted the comments you have made. We look forward to seeing you again @ Hair Ott Waterlooville.

Just the best

Charlotte
15th Jan 2026
Team Member: Maxine
5.0
Appointment verified by Phorest

Maxine always delivers exactly what I want and explains what she will do and why to make sure she gets it just right. So happy with my hair. Love coming here - the most relaxed atmosphere and very friendly, welcome staff

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Response from Hair Ott Whiteley

Super review thank you Charlotte, Maxine is an amazing Designer and we are so pleased you love your Hair, and we look forward to seeing you soon at Hair Ott Whiteley.

Consultation

Karen Harris
15th Jan 2026
5.0
Appointment verified by Phorest

Was made to feel comfortable with the staff and I'm very happy and confident to have my hair done with them

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Response from Hair Ott Whiteley

Good afternoon Karen. We look forward to creating lovely hair for you when you visit us @ Hair Ott Waterlooville.

Hair / cut

Jean Massey
14th Jan 2026
Team Member: Jess
5.0
Appointment verified by Phorest

I’ve been to hair OTT 3 times and Jess has excellent skills , left hair OTT very happy with my hair style .

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Response from Hair Ott Whiteley

Jess is an excellent Designer Jean , we look forward to seeing you soon at Hair Ott Whiteley.

Cut and blowdry

Linda
14th Jan 2026
Team Member: Shannon
4.5
Appointment verified by Phorest

Good cut as usual and a pleasant hour with Shannon's careful attention.

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Cut and blowdry

Linda
14th Jan 2026
Team Member: Shannon
4.5
Appointment verified by Phorest

Good cut as usual and a pleasant hour with Shannon's careful attention.

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Value
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Response from Hair Ott Whiteley

Thank you for your lovely review Linda , we look forward to seeing you soon at Hair Ott Whiteley.

Very satisfied

Elzbieta
13th Jan 2026
Team Member: Belle
5.0

Very satisfied

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Response from Hair Ott Whiteley

Thank you for your lovely review Elzbieta, we look forward to seeing you soon at Hair Ott Whiteley.

Mrs

Jacqui Linford
13th Jan 2026
Team Member: Elise
5.0
Appointment verified by Phorest

Thank you for a lovely hair appointment
Nice cappuccino and biscuits too

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Response from Hair Ott Whiteley

We are so pleased you love your Hair and refreshments Jacqui, and we look forward to seeing you soon at Hair Ott Whiteley.

Amazing as always

Amy Ford
13th Jan 2026
Team Member: Erin
5.0
Appointment verified by Phorest

Erin always knows how to cut and colour my hair perfectly - thank you

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Response from Hair Ott Whiteley

Thank you so much for your comments Amy. Lovely Erin always delivers perfect results for her clients @ Hair Ott Waterlooville.

Hair Trim

Sandy
13th Jan 2026
Team Member: Jess
5.0
Appointment verified by Phorest

Lovely trim to my hair, blow dry and straightened by Jess. Always perfect.

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Value
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Response from Hair Ott Whiteley

Thank you for your lovely review Sandy, we look forward to seeing you soon at Hair Ott Whiteley

Hair Therapy

Rebecca Truesdell
12th Jan 2026
Team Member: Katie
5.0
Appointment verified by Phorest

I love having my hair done by Katie, she really takes her time to make you feel special. My hair allows looks fabulous when she’s finished. Katie is very friendly and we have a lovely chat. It’s a lovely relaxing experience.

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Response from Hair Ott Whiteley

Good afternoon Rebecca, thank you for your review. Katie is amazing at creating beautiful hair and providing the best experience for her clients @ Hair Ott Waterlooville.

Mrs

Anonymous
9th Jan 2026
4.5

It was a complete joy . Lovely and friendly x

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Response from Hair Ott Whiteley

Thank you so much for taking the time to leave a review, we look forward to seeing you again @ Hair Ott Whiteley.

Brilliant as always

Stacey Davies
9th Jan 2026
Team Member: Camilla
5.0
Appointment verified by Phorest

The whole experience is just fantastic from the receptionists emailing and texting me to Camilla the wonderful stylist who always makes me feel great and look great. Thank you

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Response from Hair Ott Whiteley

Good afternoon Stacey. Thank you so much for your review. We love to see that our clients receive a wonderful experience when they visit us @ Hair Ott Waterlooville. We look forward to looking after you when you next see Camilla.

Brilliant as always

Stacey Davies
9th Jan 2026
Team Member: Camilla
5.0
Appointment verified by Phorest

The whole experience is just fantastic from the receptionists emailing and texting me to Camilla the wonderful stylist who always makes me feel great and look great. Thank you

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Response from Hair Ott Whiteley

Good afternoon Stacey. Thank you so much for your review. We love to see that our clients receive a wonderful experience when they visit us @ Hair Ott Waterlooville. We look forward to looking after you when you next see Camilla.

Cut & blow dry & Colours

Cathy Allan
9th Jan 2026
Team Member: Belle
5.0
Appointment verified by Phorest

I’m really pleased with my hair colours & cut just what I wanted thank you so much Belle 🤗

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Response from Hair Ott Whiteley

Good afternoon Cathy, thank you for your review. Belle @ Hair Ott Whiteley is amazing at delivering the best results for her clients. We look forward to seeing you at your next visit.

Perfect experience

Helen Tudgay
9th Jan 2026
Team Member: Mimi
5.0
Appointment verified by Phorest

What a lovely morning I had at the salon today. Mimi was the perfect hairdresser. She listened to what I said and delivered exactly what I wanted.

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Response from Hair Ott Whiteley

Good afternoon Helen. Thank you for your review. We love to see that our clients enjoy their experience in the salon. We look forward to seeing you again @ Hair Ott Waterlooville.

Brilliant experience

Marie Cole
9th Jan 2026
Team Member: Patrick
5.0

Brilliant, always listen to me and I am always pleased with the results. Shampoo was brilliant lovely young lady, I find sometimes when having washed it can be a bit rough, but this time the young lady who washed my hair was gentle and very polite.

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Response from Hair Ott Whiteley

We are so pleased you had a brilliant overall experience at Hair Ott Whiteley, and we look forward to seeing you soon .

Excellent service

Alison Etherington
8th Jan 2026
Team Member: Erin
5.0
Appointment verified by Phorest

As always excellent customer service, friendly. Erin herself was lovely and the style she cut was just as I had wanted.

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Response from Hair Ott Whiteley

Good afternoon Alison. Thank you so much for taking the time to leave a review. Erin is such amazing at producing beautiful hair for her clients. Enjoy your hair until we see you again @ Hair Ott Waterlooville.

Happiness is in the hair lol

Mira
8th Jan 2026
Team Member: Maxine
5.0
Appointment verified by Phorest

Happiness is in the hair significantly impacts self-esteem, confidence, and overall well-being! I left salon with massive smile on my face! Thank you Maxine.

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Response from Hair Ott Whiteley

Thats very true true Mira, your hair does make a difference to your overall well-being, we look forward to seeing you soon at Hair Ott Whiteley.

Amazing Service

Ramona F
8th Jan 2026
Team Member: Tai
5.0
Appointment verified by Phorest

I recommend Tai and Hair Ott Salon, everyone is kind and friendly, very polite, more then happy to help with advice ( in case you don’t know what hair style fits you). Thank you 🤩 and see you again😊

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Response from Hair Ott Whiteley

Thank you so much for your comments. We look forward to seeing again @ Hair Ott Waterlooville.

Amazing as always!

Karen Shardlow
7th Jan 2026
Team Member: Kelly
5.0
Appointment verified by Phorest

Kelly just knows how to make my hair look and feel amazing. Thank you again. Everyone is so friendly and welcoming.

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Response from Hair Ott Whiteley

Thank you for your lovely review Karen, we look forward to seeing you soon at Hair Ott Whiteley.

Very happy

Helen M
7th Jan 2026
Team Member: Camilla
5.0
Appointment verified by Phorest

I have what I consider to he problem hair (thick and too much of it!), but was very pleased with the way Camilla cut and styled it today.

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Response from Hair Ott Whiteley

Thank you for your comments and review. Camilla is amazing at understanding what is needed for her clients to leave with amazing hair. We look forward to seeing again @ Hair Ott Waterlooville.

Cut & blow dry

Shirley Edney
7th Jan 2026
Team Member: Katie
5.0
Appointment verified by Phorest

Very pleased with my cut & style

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Response from Hair Ott Whiteley

Good afternoon Shirley, thank you for leaving a review. Lovely to see that you were pleased with your hair with Katie @ Hair Ott Waterlooville.

Devastated

Lyn Jones
7th Jan 2026
Team Member: Mia
5.0
Appointment verified by Phorest

Mia did a lovely cut as usual. I always enjoy my visit to the salon, chatting with Mia having a coffee and being spoilt. I am devastated to hear the actual salon will no longer be there after 1st April just the Academy.

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Response from Hair Ott Whiteley

Good afternoon Lyn, so lovely to hear that you enjoy your experience with us @ Hair Ott Waterlooville. We will continue to offer to spoil you with coffee at either Whiteley, Cosham or the Academy.

Amazing Service

Ramona F
6th Jan 2026
Team Member: Tai
5.0
Appointment verified by Phorest

I recommend Tai and Hair Ott Salon, everyone is kind and friendly, very polite, more then happy to help with advice ( in case you don’t know what hair style fits you). Thank you 🤩 and see you again😊

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Response from Hair Ott Whiteley

Thank you so much for your comments. We look forward to seeing again @ Hair Ott Waterlooville.

Amazing Service

Ramona F
6th Jan 2026
Team Member: Tai
5.0
Appointment verified by Phorest

I recommend Tai and Hair Ott Salon, everyone is kind and friendly, very polite, more then happy to help with advice ( in case you don’t know what hair style fits you). Thank you 🤩 and see you again😊

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Value
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Response from Hair Ott Whiteley

Thank you so much for your comments. We look forward to seeing again @ Hair Ott Waterlooville.

Haircut

Tanya
6th Jan 2026
Team Member: Belle
5.0
Appointment verified by Phorest

Very nice and friendly staff. Bella is an excellent and professional hairdresser. She did my haircut perfectly, exactly what I wanted. She was so gentle — usually hairdressers pull my hair, but I didn’t feel any discomfort at all.
Great experience, I will definitely be coming back.

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Response from Hair Ott Whiteley

Thank you for your lovely review Tanya, we look forward to seeing you soon at Hair Ott Whiteley.

Beautiful cut

Lucy
6th Jan 2026
Team Member: Karen
5.0
Appointment verified by Phorest

Once again Karen made my hair look and feel fresh and stylish .

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Response from Hair Ott Whiteley

Thank you for your lovely review Lucy, we look forward to seeing you soon at Hair Ott Whitely.

Amazing!! Above and beyond!

Lily Outen
5th Jan 2026
Team Member: Camilla
5.0
Appointment verified by Phorest

I have great anxiety when it comes to haircuts and only let one person do them normally.. decided to step out my comfort zone and I was extremely happy with how it turned out, absolutely gorgeous finish. Clear communication and great listening skills were shown, ensuring that they knew what i desired to be done and patient with me being quite new to it all and expert knowledge/ skill was shown in my visit, would definitely reccomend especially how they were so friendly with someone thats very new to it all thanks so much 🫶🏻

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Response from Hair Ott Whiteley

Good afternoon Lily, thank you so much for your lovely review. We @ Hair Ott Waterlooville love to see that our clients enjoy their experience with us and leave the salon feeling that they have been listened to and of course amazing hair!

Great salon

Christine
5th Jan 2026
Team Member: Lucy
5.0
Appointment verified by Phorest

Fantastic haircut fo my daughter as usual! :-)

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Response from Hair Ott Whiteley

Thank you for your lovely review Christine , we look forward to seeing you soon at Hair Ott Whiteley.

Hair colour and cut

Ann Amato
5th Jan 2026
Team Member: Patrick
5.0
Appointment verified by Phorest

I always have a good welcome and offer of drinks. Lovely young trainees where nothing is too much trouble and amazing stylists .

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Response from Hair Ott Whiteley

Thank you for your amazing review Ann, we look forward to seeing you soon at Hair Ott Whiteley.

Love my hair

Lesley
2nd Jan 2026
Team Member: Kelly
5.0
Appointment verified by Phorest

Great restyle. Very happy with the result.

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Response from Hair Ott Whiteley

We are so happy that you love your restyle Lesley , and we look forward to seeing you soon at Hair Ott Whiteley.

Amazing experience

Chloe Davies
2nd Jan 2026
Team Member: Jess
5.0
Appointment verified by Phorest

Jess was absolutely amazing as usual, she made my hair look amazing and exactly how I wanted it I’m so happy.

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Response from Hair Ott Whiteley

We are so pleased that you love your Hair Chloe, and we look forward to seeing you soon at Hair Ott Whiteley.

Amazing cut!

Chloe
24th Dec 2025
Team Member: Grace
5.0
Appointment verified by Phorest

Grace was super lovely and understood exactly what I wanted. I I left really happy with my new style. Thanks Grace!

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Response from Hair Ott Whiteley

Good afternoon Chloe. Thank you so much for your review. We love to see that our clients have left the salon happy with fab hair. We look forward to seeing you again @ Hair Ott Waterlooville.

Haircut

Alex Brown
24th Dec 2025
Team Member: Mel
4.5

Really pleased with expert haircut from Mel.

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Response from Hair Ott Whiteley

Thank you for your lovely review , and we look forward to seeing you soon at Hair Ott Whiteley.

Hair layering

Aria Blake
24th Dec 2025
Team Member: Tilly
5.0
Appointment verified by Phorest

Tilly was absolutely fantastic and polite. Was not pushy about anything either. She was absolutely fantastic. All the staff were amazing aswell. Would definitely go back again. 5 ⭐️

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Response from Hair Ott Whiteley

Thank you so much Aria, lovely to see that you enjoyed your experience with us @ Hair Ott Waterlooville.

Haircut and Style

Anonymous
23rd Dec 2025
5.0

Amazing experience, super happy with my hair would definitely come back!!

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Response from Hair Ott Whiteley

Thank you so much for your review, we look forward to seeing you again @ Hair Ott Waterlooville.