Richard Ward Hair & Metrospa

82 Duke of York Square, Sloane Square, Chelsea, Greater London, SW3 4LY

About us

Award-Winning

Richard’s uber-cool, award-winning Sloane Square salon plays host to a team of over 90 expert staff, looking after the hair and beauty needs of over 1,200 clients per week. Housed in a stunning Grade II listed building flooded with natural light, the RW brand has been synonymous with creating chic Chelsea hair and beauty for 3 decades.

Past winner of Outstanding Salon of the Year at the London Hair and Beauty Awards, and Hair Magazine’s London Salon of the Year, the salon has been described as ‘leisurely and luxurious yet unpretentious’. Home to over 250 innovative hair and beauty treatments and services, all designed to deliver couture hair and bespoke beauty, the salon includes the renowned Metrospa, our unique brand of city day spa; a state-of-the-art pampering zone featuring expert, celebrated therapists and exclusive Decleor, SkinCeuticals, Intraceuticals and Shellac and Footlogix treatments.

Richard’s unique, long-standing team has been dubbed by Vogue Magazine as ‘obsessional about that elusive personal touch’ in his ‘spectacularly sunny, cleverly sectioned space’, likening the salon’s manager Gavin to a maitre’d at The Ivy. Italian Vanity Fair describes Richard Ward Hair & Metrospa as one of the most ‘ultra-glamour salons’ not only in Europe but world-wide, cementing Richard’s Italian reputation as ‘Golden Scissors’ and further cementing his global reputation for his eponymous, inimitable Chelsea Blow Dry.

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Opening hours

Monday 09:00 - 18:00
Tuesday 08:30 - 19:00
Wednesday 08:30 - 19:00
Thursday 08:30 - 19:00
Friday 08:30 - 19:00
Saturday 09:00 - 19:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body
Aesthetics

Our work

Reviews

4.87
595 verified reviews
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Value
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Filter by rating

Rich rewards at Richard Ward

paul sedgwick
22nd Jul 2025
Team Member: Elettra
5.0
Appointment verified by Phorest

I have been coming to Richard Ward for over 20 yeaes. Elettra has been cutting my for the past 5 years. Knows exactly how I like my hair styled does it just as I like. All the staff are friendly and heloful

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Response from Richard Ward Hair & Metrospa

Hi Paul,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you have been coming to us for so many years and that Elettra has been taking care of you more recently. We are happy to hear that she knows exactly how you like your hair styled and always delivers.

Our team at Richard Ward Hair & Metrospa takes great pride in providing excellent service and creating a warm and welcoming atmosphere for all our clients. We are glad that our staff have been friendly and helpful during your visits.

We appreciate your kind words and look forward to seeing you again soon.

Best,
The team at Richard Ward Hair & Metrospa

Mrs

Vicky Pooler
22nd Jul 2025
Team Member: Jessie
5.0

Very professional and thorough. My nails look fantastic.

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Response from Richard Ward Hair & Metrospa

Hi Vicky,

Thank you for taking the time to leave a review about your recent visit to our salon. We are thrilled to hear that you had a positive experience with our team and that you are happy with your nails.

At Richard Ward Hair & Metrospa, our goal is to always provide professional and thorough services to our clients. We are glad that we were able to meet your expectations.

We look forward to seeing you again and continuing to provide you with fantastic results. Have a lovely day!

Warm regards,

The team at Richard Ward Hair & Metrospa

Review

Astrid
22nd Jul 2025
Team Member: Tommy
4.5

I always have an excellent cut, blow dry and chat with Tommy!

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Response from Richard Ward Hair & Metrospa

Hi Astrid,

Thank you so much for leaving such a lovely review! We are thrilled to hear that you always have an excellent experience with Tommy. We pride ourselves on not only providing great haircuts and blow drys, but also creating a friendly and welcoming atmosphere for our clients.

Tommy is a valuable member of our team and we are glad to hear that he has been able to give you a great haircut and a good chat. We will definitely pass along your kind words to him.

Thank you again for choosing our salon and we look forward to seeing you again soon!

Best wishes,
The team at Richard Ward Hair & Metrospa

Blow dry

Maureen Black
22nd Jul 2025
Team Member: Megan
5.0
Appointment verified by Phorest

Excellent as always

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Response from Richard Ward Hair & Metrospa

Hi Maureen,

Thank you so much for your kind words about your experience at our salon.

We take great pride in providing excellent services, and it's wonderful to know that we have met your expectations. Our team strives to deliver exceptional hair and spa services to all our clients.

We appreciate your continued patronage and look forward to seeing you again soon.

Sincerely,
The team at Richard Ward Hair & Metrospa

Hair cut

Anonymous
22nd Jul 2025
Team Member: Mario
5.0

Very good as usual 😊

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Response from Richard Ward Hair & Metrospa

Hi there,

Thank you so much for your lovely review! It's always a pleasure to hear from our satisfied clients. Our team works hard to provide exceptional services and we are glad that we were able to meet your expectations once again.

We hope to continue providing you with great experiences at our salon. If there is anything we can do to make your visits even better, please do not hesitate to let us know.

Thanks again for choosing our salon and for taking the time to leave us a positive review. We appreciate your support.

Warmly,
The team at Richard Ward Hair & Metrospa

love my hair cut!

zanna westgate
21st Jul 2025
Team Member: Patrick
5.0
Appointment verified by Phorest

I usually have joey or tommy cut my hair but couldn’t get them today so had Patrick. What a lovely charming man and i’m very happy with my hair!

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Response from Richard Ward Hair & Metrospa

Hi Zanna,

Thank you for taking the time to leave us a review! We're glad to hear that you had a positive experience at our salon today with Patrick. Even though you were unable to book with your usual stylists, it just shows our freedom to roam policy works to keep our clients happy at a time to suit them.

We're so happy that you're pleased with your hair, and we'll be sure to pass your kind words onto Patrick. We're lucky to have such a charming and talented team here at Richard Ward Hair & Metrospa.

Thank you again for your feedback and we look forward to seeing you again soon!

Best wishes,
The team at Richard Ward Hair & Metrospa

New staff

Heather McGlone
20th Jul 2025
Team Member: Megan
5.0
Appointment verified by Phorest

Both my previous colourist and stylist have now left and travelled abroad so this time I had Rebecca and Megan. Both were extremely pleasant and helpful. I’ve had Megan once before and as soon as I told her not to take too much off the length because she dries my hair very straight and then when I do it it’s not so straight and looks much shorter, she really listened and was concerned to do everything to make me happy with the outcome.

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Response from Richard Ward Hair & Metrospa

Hi Heather,

Thank you so much for taking the time to leave us a review about your recent visit to our salon. We are sorry to hear that your previous colorist and stylist have left, but we are thrilled to know that you had a positive experience with Rebecca and Megan.

We are so glad to hear that both of them were pleasant and helpful during your visit. We always strive to provide our clients with the best service possible, and we are happy that they made sure to listen to your requests and concerns.

It is wonderful to hear that you were happy with the outcome of your hair. Thank you for trusting us to take care of your hair needs. We truly appreciate your kind words and hope to see you again soon.

Best,
The team at Richard Ward Hair & Metrospa

Terrific

Anonymous
20th Jul 2025
5.0

Adolfo always gives me a wonderful haircut. He is great at interpreting exactly what I want.

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Response from Richard Ward Hair & Metrospa

Hi there,

Thank you so much for taking the time to leave a review for our salon. We are delighted to hear that Adolfo always gives you a wonderful haircut and that he is able to interpret exactly what you want. It means a lot to us that you appreciate his skills and expertise. We will make sure to pass along your kind words to Adolfo.

We truly value your loyalty and feedback and look forward to welcoming you back to our salon for your next haircut. Thank you for choosing us.

Warm regards,

The team at Richard Ward Hair & Metrospa

Meghan stylist

Andrea Michael
19th Jul 2025
Team Member: Megan
5.0
Appointment verified by Phorest

Megan is always excellent, she is the best hair stylist by far!
Lucia, is also great, and took care and precious with my hair colour! Thank you both

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Response from Richard Ward Hair & Metrospa

Hi Andrea,

Thank you so much for leaving us such a lovely review! We are thrilled to hear that Megan and Lucia provided you with excellent service and took great care of your hair. We will definitely pass along your kind words to them.

We pride ourselves on having a talented team that is dedicated to creating the best experience for our clients. We are so grateful to have you as a part of our salon family and we look forward to seeing you again soon.

Take care,

The team at Richard Ward Hair & Metrospa

Colour

Carolyn Wharton
19th Jul 2025
Team Member: Ella
5.0
Appointment verified by Phorest

Ella did a fantastic job as always on highlights and I would highly recommend her.

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Response from Richard Ward Hair & Metrospa

Hi Carolyn,

Thank you so much for taking the time to leave a review for Ella! We're thrilled to hear that she did a fantastic job on your highlights. We will be sure to pass along your compliments to her, as we know she takes great pride in her work.

We appreciate your recommendation and are grateful for your ongoing support. We look forward to seeing you again at our salon and providing you with exceptional service. Have a great day!

Warmly,
The team at Richard Ward Hair & Metrospa

Perfect Cut

Amanda Finley
19th Jul 2025
Team Member: Fiona
5.0
Appointment verified by Phorest

As always - perfect, professional cut. Fiona’s attention to detail is second to none.

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Response from Richard Ward Hair & Metrospa

Hi Amanda,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a perfect and professional cut at our salon. Fiona is truly amazing and we are glad her attention to detail did not go unnoticed.

We appreciate your support and we can't wait to have you back in our salon soon. Take care and happy hair days!

Best,
The team at Richard Ward Hair & Metrospa

Piercing

Srividhya
18th Jul 2025
3.5
Appointment verified by Phorest

Gina was lovely and did a great job . However I am very disappointed that the clinic misled me about the quality of earing being offered, although I had called to ensure they had what I was looking for. On reaching they didn’t bother except to say I am not required to go ahead with appointment if I didn’t want to after I travelled an hour to get to the salon and taken a day off.

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Blow dry

Kate Hucknall
18th Jul 2025
Team Member: Emily
5.0

Lovely person , great blow dry

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Response from Richard Ward Hair & Metrospa

Hi Kate,

Thank you so much for your kind words! We're delighted to hear that you had a positive experience at our salon and were pleased with your blow dry. Our team always strives to provide the best service possible, so it means a lot to receive your lovely feedback.

We hope to see you again soon, and if there's anything else we can do to make your next visit even better, please don't hesitate to let us know.

Best,
The team at Richard Ward Hair & Metrospa

Fabulous as always

Nicola Hussey
17th Jul 2025
Team Member: Ashleigh
5.0
Appointment verified by Phorest

Ashleigh never fails to cut my hair beautifully and I leave with a best blow dry possible. .I always get so many good comments when I have been to Richard Ward . I wouldn’t trust anyone else with my hair and Ashleigh is superb .

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Response from Richard Ward Hair & Metrospa

Hi Nicola!

Thank you so much for taking the time to write such a lovely review.
We are thrilled to hear that Ashleigh has consistently provided you with beautiful haircuts and the best blow-dries possible.
It's wonderful to know that you have so much trust in her skills! We are also grateful for the kind words about our salon - we always strive to provide the best services to our clients and love having you in the salon.

We look forward to welcoming you back soon!

Best wishes,

Team at Richard Ward Hair & Metrospa

Lovely experience

Vivien Tucker
17th Jul 2025
Team Member: Joey
5.0
Appointment verified by Phorest

Always a pleasure coming here. Smiley, lovely people and Joey an absolute whizz with his scissors and hair dryer - knows what he’s doing!

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Response from Richard Ward Hair & Metrospa

Hi Vivien,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you always have a great experience at our salon and that Joey in particular impresses you with his skills.

Our team members are dedicated to providing exceptional service and it's always nice to hear when our efforts are appreciated. Thank you for choosing our salon for your hair styling needs.

We look forward to welcoming you back soon.

Warm regards,
The team at Richard Ward Hair & Metrospa

Great cut!

Susan Nunn
17th Jul 2025
Team Member: Jonathan
5.0
Appointment verified by Phorest

Jonathan is very precise and I never feel rushed. Takes so much care and attention. Delighted with my cut!

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Response from Richard Ward Hair & Metrospa

Hi Susan,

Thank you so much for leaving us a lovely review! It means a lot to us that you feel taken care of and not rushed during your visits with Jonathan. We're thrilled that you're delighted with your cut - that's exactly the kind of experience we strive to provide for all our clients.

We will be sure to pass on your compliments to Jonathan and the rest of our team. We look forward to seeing you again soon!

All the best,
The team at Richard Ward Hair & Metrospa

Hair cut and toner

Sandra Lacey
16th Jul 2025
Team Member: Denise
5.0
Appointment verified by Phorest

I have been coming to Denise since she joined Richard Ward from Smile where I was with her for many years
We have been on an interesting journey from a bob to a pixie cut from red henna to grey with a couple of colours in between
Denise has always discussed my colour and cut on every visit to her which is usually every six weeks
Today we thought that on my next visit I may have some low lights
Never dull always a lovely appointment
Lovely refurbishment Richard

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Response from Richard Ward Hair & Metrospa

Dear Sandra,
We are so glad to hear that you have enjoyed your experience with our stylist, Denise, during your time with us at Richard Ward.
We truly appreciate your loyalty and trust in her expertise, as well as our team's ability to achieve your desired style, whether it's a bob or a pixie cut. It's excellent to know that you feel comfortable discussing your desired color and cut with Denise, and we're excited about the upcoming low lights on your next visit.
Thank you for your kind words, and we hope to continue making your appointments at our beautifully refurbished salon as enjoyable as you described.
Warm regards, the team at Richard Ward Hair & Metrospa.

Recent visit

Sandy Harris
16th Jul 2025
Team Member: Edna
5.0
Appointment verified by Phorest

It’s always a pleasant experience when Edna does my hair . She’s a great person and she always takes such care. Always leave RW feeling good after seeing her.

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Response from Richard Ward Hair & Metrospa

Hi Sandy,
Thank you for taking the time to leave such a lovely review. We're so glad to hear that you had a pleasant experience with Edna at our salon. She truly is a talented hairdresser and we'll be sure to pass on your kind words to her. We're delighted to hear that you always leave feeling good after seeing her. We hope to see you again soon at Richard Ward Hair & Metrospa.
Best,
The team at Richard Ward Hair & Metrospa

Master of Precision Cutting & Styling

Jane Millar
10th Jul 2025
Team Member: Adolfo
5.0
Appointment verified by Phorest

Adolfo is a. Highly respected Master at Precision cutting & Styling that compliments the client’s look and appearance.
He can style within a fashionable mode and adjust to indicate elegance and refinement.
His technical expertise doubled with his respectful, friendly and jovial manner adds to the enjoyable salon visits.

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Response from Richard Ward Hair & Metrospa

Hi Jane,

Thank you so much for taking the time to leave such a lovely review for our salon and specifically mentioning Adolfo. We are thrilled to hear that you had a positive experience with us and that Adolfo's expertise and friendly manner made your visit enjoyable.

At Richard Ward Hair & Metrospa, our team takes great pride in providing precision cutting and styling services that enhance our clients' look and appearance. Adolfo's ability to style within a fashionable mode while exuding elegance and refinement is one of the many reasons he is highly respected by our clients.

We always strive to create a welcoming and enjoyable atmosphere for our customers, and we are delighted to hear that Adolfo's friendly and jovial manner added to your salon visit.

Thank you again for your kind words, and we look forward to seeing you again soon.

Warmly,
The team at Richard Ward Hair & Metrospa

Master of Precision Cutting & Styling

Jane Millar
10th Jul 2025
Team Member: Adolfo
5.0
Appointment verified by Phorest

Adolfo is a. Highly respected Master at Precision cutting & Styling that compliments the client’s look and appearance.
He can style within a fashionable mode and adjust to indicate elegance and refinement.
His technical expertise doubled with his respectful, friendly and jovial manner adds to the enjoyable salon visits.

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Response from Richard Ward Hair & Metrospa

Hi Jane,

We are delighted to hear that you had such an enjoyable experience at our salon with Adolfo. He truly is a highly respected Master at Precision cutting & Styling, and we are lucky to have him as part of our team. We're glad to hear that he was able to complement your look and add elegance and refinement to your style. His technical expertise and friendly demeanor definitely make each visit to the salon even more enjoyable. Thank you for taking the time to leave us a review. We hope to see you again soon!

Best,
The Team at Richard Ward Hair & Metrospa

Mr

James
10th Jul 2025
Team Member: Cristiano
5.0
Appointment verified by Phorest

He’s great for an Italian Stallion

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Response from Richard Ward Hair & Metrospa

Hi James, thank you for taking the time to leave us a review. We appreciate your kind words and are happy to hear that you had a positive experience at our salon. Our team always strives to provide exceptional services to our clients. We look forward to seeing you soon and thank you for choosing our salon.
Best Regards,
The Team at Richard Ward Hair & Metrospa

Excellent

Jane
10th Jul 2025
Team Member: Pia
5.0
Appointment verified by Phorest

Fantastic!

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Response from Richard Ward Hair & Metrospa

Hi Jane!

Thank you so much for your kind words and support. We're thrilled to hear that you had a fantastic experience at our salon. Our team is dedicated to providing top-notch hair and spa services, and we're delighted to have exceeded your expectations.

We look forward to welcoming you back to our salon in the future. If there's anything else we can do to make your next visit even more amazing, please don't hesitate to let us know.

Warmly,
The Team at Richard Ward Hair & Metrospa

Nando

Josephine Soden
9th Jul 2025
Team Member: Nando
5.0
Appointment verified by Phorest

Nando has been cutting/styling my hair for a long time and I have never been disappointed with the results. Nando is an expert in his field, makes time to discuss the cut/styling etc., always friendly, fun and highly professional .

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Response from Richard Ward Hair & Metrospa

Hi Josephine,

Thank you for taking the time to leave a review for our salon. We are delighted to hear that you are consistently pleased with Nando's services and that he always takes the time to discuss your cut and styling needs. We pride ourselves on being friendly and highly professional while also making sure our clients have a fun and enjoyable experience.

It means a lot to us that you have been a loyal client for a long time and continue to trust us with your hair. We appreciate your kind words and look forward to seeing you again soon.

Best regards,
The Team at Richard Ward Hair & Metrospa

Hair Stylist

Linda Kremer
9th Jul 2025
Team Member: Sabina
5.0
Appointment verified by Phorest

Professional and listened carefully to me regarding style. She styled my hair beautifully and I will definitely return to her in the future.

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Response from Richard Ward Hair & Metrospa

Dear Linda,

Thank you so much for taking the time to leave us such kind words. We are thrilled to hear that you enjoyed your visit at our salon and that our stylist was able to create a beautiful style for you. We always strive to listen carefully to our clients' needs and provide professional services, so it means a lot to us that we were able to meet your expectations.

We look forward to welcoming you back in the future and assisting you with your hair needs. Thank you again for your support and for choosing our salon.

All the best,
The team at Richard Ward Hair & Metrospa

Brilliant Nando!

Anonymous
9th Jul 2025
5.0

Nando has the gift. My hair is amazing after one year coming to Nando. He’s a great stylist.

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Response from Richard Ward Hair & Metrospa

Hi there,

Thank you so much for taking the time to leave such a positive review about your experience with Nando at our salon. We are thrilled to hear that you are happy with your hair after one year of seeing him - he truly is a gifted stylist!

We will be sure to pass on your kind words to Nando, as we know it will mean a lot to him. We are so grateful to have you as a loyal client and look forward to welcoming you back to our salon.

Best Regards,
The team at Richard Ward Hair & Metrospa

Fabulous hair!

Diana Darwall
9th Jul 2025
Team Member: Caterina
5.0
Appointment verified by Phorest

Loved my blow dry and feel completely uplifted as a result. Thank you Catarina

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Response from Richard Ward Hair & Metrospa

Hi Diana,

We are so happy to hear that you had a great experience at our salon and that your blow dry left you feeling uplifted. Thank you for taking the time to leave us a review and mentioning Catarina. We will make sure to pass along your kind words to her.

We strive to provide all of our clients with excellent service and it's always a pleasure to hear when we have succeeded. We hope to see you again soon for another uplifting experience.

Take care,

The team at Richard Ward Hair & Metrospa

The best

Gigi
8th Jul 2025
Team Member: Caterina
5.0
Appointment verified by Phorest

The best blow dry in London- magical Hands

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Response from Richard Ward Hair & Metrospa

Hi Gigi,

Thank you so much for your kind words and for choosing our salon for your blow dry experience! We are thrilled to hear that you had a magical time with us. Our team takes great pride in delivering the best services in London, and we're happy to have met your expectations.

Please let us know if there's anything else we can do to make your next visit even better. We always love hearing from our satisfied customers.

Thank you again for your review and for being a valued client. We can't wait to see you again at Richard Ward Hair & Metrospa!

Warmly,
The Team at Richard Ward Hair & Metrospa

Blow dry

Kay Fitchew
8th Jul 2025
Team Member: Adolfo
4.0
Appointment verified by Phorest

The disappointing bit was being shown into the bar to wait and the bar person completely ignored me . Not even a hello .
Aldolpho was great and super blow dry . Offered a coffee minutes before the end of the appointment which was not great timing . It was an ok experience . Again my hair looked good

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Response from Richard Ward Hair & Metrospa

Hey Kay,
We are so sorry to hear about your experience at our salon. We strive to provide excellent service to all our clients, and we apologize if you were not greeted properly at the bar. However, we are glad that you had a great experience with Aldolfo and that you were pleased with your blow dry. Thank you for your feedback regarding the timing of your coffee, we will take this into consideration for future appointments. We hope to have the opportunity to welcome you back for an even better experience next time.
Best regards,
The team at Richard Ward Hair & Metrospa.

Jessie

Denise Holt
7th Jul 2025
Team Member: Jessie
5.0

Jessie handled the soak-off appointment very well. She was polite, quick and professional. I liked that she gave the nails some care and left them looking really nice.

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Response from Richard Ward Hair & Metrospa

Hi Denise,

Thank you so much for taking the time to leave a review of your experience at our salon. We're thrilled to hear that Jessie took such great care of you during your soak-off appointment. We pride ourselves on our professional and efficient service, so it's wonderful to know that you were happy with your visit.

At Richard Ward Hair & Metrospa, our team is dedicated to providing excellent services and making our clients feel comfortable and pampered.

We appreciate your kind words about Jessie's polite and quick service, as well as her attention to detail in caring for your nails.

We hope to see you again soon for another relaxing and enjoyable visit.

Best,
The team at Richard Ward Hair & Metrospa

Haircut

Zof
7th Jul 2025
Team Member: Megan
5.0
Appointment verified by Phorest

Loveddddd Megan. First time having a cut there and I get quite nervous because I don’t like cutting my hair much but Megan was amazing. She did my hair so well and overall was making sure I was at ease the whole time, which I was. She styled my hair so well (wish I could have that all the time). Thank you 💘

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Response from Richard Ward Hair & Metrospa

Hi Zof,

Thank you so much for taking the time to leave a review about your recent visit to our salon. We are thrilled to hear that you had such a positive experience with Megan during your first visit with us!

We understand that trying a new stylist can be nerve-wracking, especially when it comes to cutting your hair. We are so happy to hear that Megan put you at ease and did an amazing job with your hair. We will be sure to pass along your kind words to her.

It's always our goal to make sure our clients leave feeling confident and happy with their hair, so we are delighted to hear that you were pleased with Megan's styling. Thank you for choosing our salon and we hope to see you again soon!

Warmly,
The Team at Richard Ward Hair & Metrospa

Emily’s Feedback Request

Emma ter Haar
5th Jul 2025
Team Member: Emily
5.0
Appointment verified by Phorest

Emily was great, she washed my hair brilliantly and gave me an excellent blow dry which has actually stayed in and not dropped out by the time I got home! She was very personable and lovely to chat to. I wish her all the best with her training.

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Response from Richard Ward Hair & Metrospa

Dear Emma,

Thank you so much for taking the time to leave such a lovely review about your recent experience with us. We are delighted to hear that Emily provided you with a great hair washing and blow-dry service. We are proud of our team and their dedication to providing the best possible experience for our clients, particularly if the junior team is delivering to our much-valued clients.

We are glad to know that your hair lasted, and we will be sure to pass on your kind words to Emily. We wish her all the best in her training journey and are confident that she will continue to excel.

We look forward to seeing you again soon for another wonderful salon experience.

Warmest regards,
The team at Richard Ward Hair & Metrospa

Ella

Luciana Palmisano
5th Jul 2025
Team Member: Ella
4.5

Ela is an absolutely wonderful colourist. - having come to Ela a couple of years ago with hair that I was unhappy with she worked on it over the last couple of years and got it back to good condition and a good colour.

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Response from Richard Ward Hair & Metrospa

Dear Luciana,

Thank you so much for your lovely review! We are delighted to hear that you had a wonderful experience with our talented colourist, Ella. We are always committed to providing our clients with the best service and we are glad that Ela was able to work her magic on your hair and bring it back to good condition.

We truly appreciate your loyalty, and we are grateful to have you as a valued client. Thank you for choosing our salon to take care of your hair needs. We hope to see you again soon and continue to exceed your expectations.

Best regards,
The team at Richard Ward Hair & Metrospa

Appraisal

Herbert Nally
5th Jul 2025
Team Member: Karen
5.0
Appointment verified by Phorest

Obviously a very talented and experienced individual with a highly professional relaxed approach with excellent end product.

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Response from Richard Ward Hair & Metrospa

Hi Herbert,

Thank you so much for your kind words! Our team at Richard Ward Hair & Metrospa takes great pride in providing a high level of professionalism and relaxation for our clients. We are glad to hear that you enjoyed your experience with us and that you were happy with the end result.

We truly appreciate your feedback and look forward to welcoming you back to our salon in the future.

Best,
The team at Richard Ward Hair & Metrospa

Hair colour

Ramona
5th Jul 2025
Team Member: Alexander
5.0
Appointment verified by Phorest

Best colourist in london , would not go anywhere else x

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Response from Richard Ward Hair & Metrospa

Hi Ramona,

Thank you so much for your kind words and for choosing our salon for your hair needs! We are thrilled to hear that you had a great experience with Alexander. We take pride in providing premier services and it means a lot to us when our clients are satisfied.

We appreciate your loyalty and we can't wait to have you back in our salon. Remember, we are always here to help you achieve your desired look.

Take care and see you again soon!

The team at Richard Ward Hair & Metrospa

Perfect place

Anonymous
4th Jul 2025
5.0

Brilliant as always- great cut, great chat, great salon

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Response from Richard Ward Hair & Metrospa

Dear valued client,

Thank you so much for your positive review! We are thrilled to hear that you had a brilliant experience at our salon and that you enjoyed both your haircut and your conversation with our team.
Our goal is to always provide exceptional services in a welcoming and friendly environment, so your feedback means a lot to us.

We look forward to welcoming you back to our salon and having more great chats with you in the future. Thank you for your ongoing support and for being a part of our salon family.

Best regards,

The team at Richard Ward Hair & Metrospa.

Mrs

Helen Gillespie-Smith
4th Jul 2025
Team Member: Ashleigh
5.0

Amazing as always. What a talented hairdresser who’s so lovely and interesting to talk to as well

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Response from Richard Ward Hair & Metrospa

Dear Helen,

Thank you so much for taking the time to leave us such a kind review! We are delighted to hear that you were happy with your recent visit to our salon.

Our team at Richard Ward Hair & Metrospa takes great pride in not only providing top-quality hair services, but also in creating a friendly and enjoyable experience for our clients. It means a lot to us that you not only appreciated our skills, but also enjoyed having a chat with our talented hairdresser.

We always strive to make sure our clients feel amazing and we are happy to hear that we were able to achieve that with you. We look forward to seeing you again soon.

Best wishes,

The team at Richard Ward Hair & Metrospa

Haircut

Colette
4th Jul 2025
Team Member: Robert
5.0
Appointment verified by Phorest

Robert gives a great cut and understands hair textures and how it needs to be styled and his blow drying techniques are wonderful

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Response from Richard Ward Hair & Metrospa

Hi Colette,

Thank you so much for taking the time to leave us a review. We're pleased to hear that Robert gave you a great cut and that he understands hair textures and styling. His blow drying techniques are certainly impressive, and we're glad you enjoyed them.

We appreciate your kind words and we hope to see you again soon at our salon. Thank you for choosing us for your hair needs.

Warmly,
The team at Richard Ward Hair & Metrospa

Fantastic haircut

Kim
4th Jul 2025
Team Member: Fiona
5.0
Appointment verified by Phorest

Fantastic colour by David and haircut with Fiona - I have been coming to salon for 20 years now and I trust them both implicitly

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Response from Richard Ward Hair & Metrospa

Hi Kim!

Thank you so much for leaving us such a lovely review! We are thrilled to hear that you had a fantastic experience with David and Fiona. Our team here at Richard Ward Hair & Metrospa takes great pride in providing excellent services to all our clients, and we are glad to know that your trust in us has only grown after 20 years.

We look forward to welcoming you back to the salon soon!

Warmly,

The team at Richard Ward Hair & Metrospa

Hair restyle

Anonymous
3rd Jul 2025
5.0

Very pleased with my new haircut!!

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Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you so much for leaving us a positive review! We are thrilled to hear that you are pleased with your new haircut. Our team at Richard Ward Hair & Metrospa strives to provide top-notch services and we are happy that you have had a great experience with us.

We appreciate your kind words and we look forward to welcoming you back to our salon in the future. Thank you once again for choosing our salon and for taking the time to share your feedback with us.

Best regards,

The team at Richard Ward Hair & Metrospa

Happy days!

Yvonne Smith
3rd Jul 2025
Team Member: Joey
5.0
Appointment verified by Phorest

Always good to see Joey, just a blow dry today though! Back for my regular cut in a couple of weeks!!

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Response from Richard Ward Hair & Metrospa

Hi Yvonne,

Thank you for taking the time to leave us a review. We are glad to hear that you enjoy your visits with Joey and we look forward to seeing you again for your regular cut in a couple of weeks. It is always a pleasure to have you at our salon.

If you ever need anything, please do not hesitate to reach out to us. We value your feedback and are constantly striving to provide the best experience for our clients.

See you soon!

The team at Richard Ward Hair & Metrospa

Fabulous

Joanna Cadzow
3rd Jul 2025
Team Member: Joey
5.0
Appointment verified by Phorest

Always a treat to visit Richard Ward and Joey cut my hair beautifully.

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Response from Richard Ward Hair & Metrospa

Dear Joanna,

Thank you so much for your lovely review! It's always a pleasure to have you visit us at our salon. We're glad to hear that Joey did such a wonderful job with your hair - we'll be sure to pass along your kind words to him.

Our team at Richard Ward Hair & Metrospa always strives to provide the best experience for our clients, and we're thrilled that you had a great time with us. We look forward to seeing you again soon!

Take care,
The team at Richard Ward Hair & Metrospa

Amazing

Jk
3rd Jul 2025
Team Member: Ashleigh
5.0
Appointment verified by Phorest

Amazing hair cut and style - always a pleasure to see Ashleigh . She is so nice and helpful.

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Response from Richard Ward Hair & Metrospa

Hi Jk,

Thank you for taking the time to leave such a lovely review! We are thrilled to hear that you had an amazing haircut and style with Ashleigh. Our team at Richard Ward Hair & Metrospa takes pride in providing exceptional service and it's wonderful to know that Ashleigh was able to make your experience enjoyable and helpful.

We appreciate your kind words and can't wait to welcome you back for your next appointment. See you soon!

Best wishes,
The team at Richard Ward Hair & Metrospa

Ms

Georgina Read
3rd Jul 2025
Team Member: Adolfo
5.0
Appointment verified by Phorest

Excellent, always delighted, always love the result

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Response from Richard Ward Hair & Metrospa

Hi Georgina,

Thank you so much for taking the time to leave us such a lovely review. It truly means a lot to our team at Richard Ward Hair & Metrospa.

We're thrilled to hear that you have consistently had excellent experiences with us and that you always love the results of your visits. This kind of feedback only motivates us to continue providing excellent service to all of our clients.

We truly value your loyalty and we can't wait to see you again soon. Thank you for choosing Richard Ward Hair & Metrospa.

Warm regards,
The Team at Richard Ward Hair & Metrospa

Fabulous

Cressida Johnstone
3rd Jul 2025
Team Member: Jonathan
5.0
Appointment verified by Phorest

Such a great haircut and such a friendly place. Definitely coming back!

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Response from Richard Ward Hair & Metrospa

Hi Cressida,

Thank you so much for leaving us a review! We are thrilled that you had a great experience at our salon and that you enjoyed your haircut. Our team takes great pride in providing both excellent service and a friendly atmosphere.

We look forward to welcoming you back the next time you need a haircut. Thank you for choosing our salon and for taking the time to share your feedback with us.

Best regards,
The Team at Richard Ward Hair & Metrospa

Great service

Sally
3rd Jul 2025
Team Member: Nando
5.0
Appointment verified by Phorest

Amazing hair cut thanks to Nando. I always get so many compliments about the way my hair looks

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Response from Richard Ward Hair & Metrospa

Hi Sally,

Thank you for leaving such a kind review for Nando! We're thrilled to hear that you received an amazing hair cut and have been receiving compliments on the way it looks.

We will be sure to pass on your words of praise to Nando and we hope to see you again in the future for another wonderful experience at our salon!

Best,
The Team at Richard Ward Hair & Metrospa

Medi pedicure

SN
3rd Jul 2025
Team Member: Vita
5.0
Appointment verified by Phorest

Vita does the best medical pedicure, thorough and attention to detail at what she does!

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Response from Richard Ward Hair & Metrospa

Hi SN,
Thank you so much for your lovely review! We're thrilled to hear that you had a great experience with Vita and enjoyed our medical pedicure service. We pride ourselves on our attention to detail and are happy to hear that it didn't go unnoticed. We hope to see you again soon for another relaxing and thorough treatment.
Warmly,
The Team at Richard Ward Hair & Metrospa

Best hairdresser!!

James
2nd Jul 2025
Team Member: Denise
5.0
Appointment verified by Phorest

Can't believe I ever got my hair cut anywhere else, with anyone else!

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Response from Richard Ward Hair & Metrospa

Hi James,

Thank you so much for your kind review! We are thrilled to hear that you had such a great experience at our salon. Our team works hard to ensure that every client leaves feeling happy and satisfied with their hair cut.

It means a lot to us that you would choose to come to our salon over anywhere else. We appreciate your loyalty and are grateful for your support.

Thanks again for the lovely review, James. We hope to see you back at our salon soon!

Best,
The team at Richard Ward Hair & Metrospa

Thank you

Sue clarke
2nd Jul 2025
Team Member: Joey
5.0
Appointment verified by Phorest

Thank you Joey for giving me a great hair cut & blow dry as always. Joey is always charming & is a great credit to the salon. I always look forward to visiting the salon & feel wonderfully relaxed when I leave. The staff are all lovely - thank you.

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Response from Richard Ward Hair & Metrospa

Hi Sue,

Thank you for your lovely review and kind words about Joey! We are so glad to hear that you enjoyed your recent visit to our salon and felt relaxed after your hair cut and blow dry. We will be sure to pass on your compliments to Joey and the rest of our team.

We always strive to provide a welcoming and enjoyable experience for all of our clients, and we are happy to know that we achieved that for you.

Thank you again for your support and we can't wait to have you back at our salon.

Best,
The Team at Richard Ward Hair & Metrospa

De Trensé

Sally
2nd Jul 2025
Team Member: Edna
5.0
Appointment verified by Phorest

Just had a fringe cut excellent thank you Edna

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Response from Richard Ward Hair & Metrospa

Hi Sally,

We are so glad to hear that you had an excellent experience with your fringe cut by Edna! Thank you for taking the time to share your feedback. We will be sure to pass on your compliments to Edna and the rest of our team.

Thank you for choosing our salon for your haircare needs. We hope to see you again soon!

Best regards,
The team at Richard Ward Hair & Metrospa

Cut

Antonia
2nd Jul 2025
Team Member: Nando
5.0
Appointment verified by Phorest

Delighted as always, which is why I keep coming back!

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Response from Richard Ward Hair & Metrospa

Hi Antonia,

We are so glad to hear that you continue to be delighted with your experiences at our salon. Your loyalty means the world to us and we truly appreciate your trust in our services.

Thank you for taking the time to leave us a review. It means a lot to our team and we are always striving to provide our clients with the best possible experience.

We can't wait to have you back for your next appointment and continue to exceed your expectations.

Warmly,
The Team at Richard Ward Hair & Metrospa