Richard Ward Hair & Metrospa

82 Duke of York Square, Sloane Square, Chelsea, Greater London, SW3 4LY

About us

Award-Winning

Richard’s uber-cool, award-winning Sloane Square salon plays host to a team of over 90 expert staff, looking after the hair and beauty needs of over 1,200 clients per week. Housed in a stunning Grade II listed building flooded with natural light, the RW brand has been synonymous with creating chic Chelsea hair and beauty for 3 decades.

Past winner of Outstanding Salon of the Year at the London Hair and Beauty Awards, and Hair Magazine’s London Salon of the Year, the salon has been described as ‘leisurely and luxurious yet unpretentious’. Home to over 250 innovative hair and beauty treatments and services, all designed to deliver couture hair and bespoke beauty, the salon includes the renowned Metrospa, our unique brand of city day spa; a state-of-the-art pampering zone featuring expert, celebrated therapists and exclusive Decleor, SkinCeuticals, Intraceuticals and Shellac and Footlogix treatments.

Richard’s unique, long-standing team has been dubbed by Vogue Magazine as ‘obsessional about that elusive personal touch’ in his ‘spectacularly sunny, cleverly sectioned space’, likening the salon’s manager Gavin to a maitre’d at The Ivy. Italian Vanity Fair describes Richard Ward Hair & Metrospa as one of the most ‘ultra-glamour salons’ not only in Europe but world-wide, cementing Richard’s Italian reputation as ‘Golden Scissors’ and further cementing his global reputation for his eponymous, inimitable Chelsea Blow Dry.

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Opening hours

Monday 09:00 - 18:00
Tuesday 08:30 - 19:00
Wednesday 08:30 - 19:00
Thursday 08:30 - 19:00
Friday 08:30 - 19:00
Saturday 09:00 - 19:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body
Aesthetics

Our work

Reviews

4.87
595 verified reviews
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Filter by rating

Cut and blow dry

Elizabeth Kinder
12th Aug 2025
Team Member: Robert
5.0
Appointment verified by Phorest

Absolutely loving the new cut. Thank you Robert!

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Response from Richard Ward Hair & Metrospa

Dear Elizabeth,

We are thrilled to hear that you are absolutely loving your new cut from Robert! Thank you for taking the time to share your positive feedback with us. We definitely agree that Robert is incredibly talented and we are lucky to have him as part of our team.

We hope to see you again soon for your next appointment. If there is anything else we can assist you with in the future, please do not hesitate to let us know.

Best regards,
The Team at Richard Ward Hair & Metrospa

Low lights

Elizabeth Kinder
12th Aug 2025
Team Member: Kathy
5.0
Appointment verified by Phorest

Absolutely love the new colour! Kathy really did an awesome job, very happy.

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Response from Richard Ward Hair & Metrospa

Hi Elizabeth, thank you so much for taking the time to share your feedback. We are thrilled to hear that you love your new colour and that Kathy did an awesome job. We take pride in providing exceptional services and it's always a pleasure to hear when our clients are happy. We hope to see you again soon for your next appointment. Take care! Team at Richard Ward Hair & Metrospa

My lovely day at Richard Ward

Bernie Paul
12th Aug 2025
Team Member: Robert
5.0
Appointment verified by Phorest

A visit is always a pleasure for me, as it has been for 30 odd years! Where did the time go?
Everyone super friendly, Maria is a genius, love you all!

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Response from Richard Ward Hair & Metrospa

Dear Bernie,

Thank you so much for taking the time to leave such a lovely review for us. It's wonderful to hear that you have been a loyal customer for over 30 years and that our team continues to make each visit a pleasure for you. We're thrilled that you consider Maria a genius and we will be sure to pass on your kind words to her.

It means a lot to us that you feel our team is super friendly and we love having you as a part of our salon family! Thank you for your continued support and we look forward to seeing you again soon.

Warm regards,

The team at Richard Ward Hair & Metrospa

Super cut and blowdry

E
11th Aug 2025
Team Member: Nando
5.0
Appointment verified by Phorest

Have seen Nando for over 20 years - his cuts last and never fail to disappoint!

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Response from Richard Ward Hair & Metrospa

Hi E,

Thank you for taking the time to leave us a review. We are happy to hear that you have been a loyal client of Nando's for over 20 years. We will be sure to pass along your kind words to him.

Thank you again for your support and for choosing our salon for your hair needs. We look forward to seeing you again soon!

Best,
The team at Richard Ward Hair & Metrospa

Blo dry

Mary Elliott
9th Aug 2025
Team Member: Maddie
5.0
Appointment verified by Phorest

Maddie did a great Blo dry. She is very pleasant and personable.

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Response from Richard Ward Hair & Metrospa

Dear Mary,

Thank you for taking the time to leave such a lovely review. We are delighted to hear that you enjoyed your experience with Maddie and that she provided a great blo dry for you. We truly appreciate your kind words about her pleasant and personable nature.

At our salon, our team strives to make every visit a positive and enjoyable one for our clients. It means a lot to us that Maddie has left such a positive impression on you.

Thank you again for your review. We look forward to welcoming you back to our salon in the future.

Best regards,
The Team at Richard Ward Hair & Metrospa

Colour !

Anna
9th Aug 2025
Team Member: Ella
5.0

Ella is my Angel! My colour (hi lights!) - so natural looking and she will always discuss options/choices with me and which we alter depending on the season and when I feel like a change but the colour is perfect for me and I just love it (and the chats about reiki etc etc ! )

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Response from Richard Ward Hair & Metrospa

Dear Anna,
Thank you for taking the time to leave such a lovely review for Ella.

It is wonderful to hear that she has been your "angel" when it comes to your highlights and that you are so happy with the natural-looking results. Thank you for choosing to be a part of our salon family.

We look forward to welcoming you back for your next appointment. Best wishes,

The team at Richard Ward Hair & Metrospa.

MS

Anonymous
8th Aug 2025
5.0

Fiona is superb in every sense and an asset to Richard’s Metrospa salon. Her ability to cut hair is beyond the norm. She has excellent attention to detail and is extremely talented as a hairdresser at the highest level. Fiona has a wonderful personality and engages with ease during the appointment. I would definitely recommend her to my colleagues, family and friends. She is wonderful!

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Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you for taking the time to leave us a review. We are thrilled to hear that you had such a positive experience with our talented stylist, Fiona. We couldn't agree more that she is a true asset to our salon, with her exceptional attention to detail and impressive hairdressing skills.

It's also wonderful to hear that you appreciated Fiona's charming personality and easygoing demeanor during your appointment. We strive to provide not only top-notch services but also a comfortable and welcoming atmosphere for all our clients.

We are grateful for your recommendation and we will make sure to pass on your kind words to Fiona. Thank you for choosing our salon and we look forward to welcoming you again soon.

Warmly,
The team at Richard Ward Hair & Metrospa

First class service

Annabel Twiddle
8th Aug 2025
Team Member: Joey
5.0
Appointment verified by Phorest

Loving the new salon look . Completely looked after, the girl who washed my hair was lovely it’s so relaxing could stay in those chairs all day ! There’s not better blow dry or cut for me . Not the easiest when you’ve got thin blonde hair, and Joey manages to make my blow dry last 3 days ❤️

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Response from Richard Ward Hair & Metrospa

Hi Annabel,

We are delighted to hear that you are enjoying the new look of our salon! We strive to create a relaxing and comfortable atmosphere for all of our clients. It's wonderful to hear that the junior who washed your hair provided such excellent service, and that you found our chairs so comfortable.

Thank you for your kind words about our blow-dry and cut services. We are always happy to work with different hair types and find the best solutions for our clients.

Thank you for taking the time to write such a lovely review.

We hope to see you again soon at Richard Ward Hair & Metrospa.

Best regards,
The Team at Richard Ward Hair & Metrospa

Hair brushing

Jawaher
7th Aug 2025
Team Member: Adolfo
5.0
Appointment verified by Phorest

I had an Amazing blow out and i finished fast !!

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Response from Richard Ward Hair & Metrospa

Hi Jawaher,
Thank you for taking the time to leave us a review. We're so glad to hear that you had an amazing blow-dry and that our team was able to finish quickly for you! Providing a great experience for our clients is always our top priority and we're thrilled that we could deliver that for you.
We look forward to seeing you again for another amazing and speedy visit.
Best,
The Team at Richard Ward Hair & Metrospa

Great Experience

Anonymous
7th Aug 2025
Team Member: Jonathan
5.0

Had a great experience getting my blow dried! Jonathan was super professional, friendly and really took his time to get it right.

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Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with us at Richard Ward Hair & Metrospa. Our team takes great pride in providing excellent service and we are so glad that Jonathan was able to make your visit extra special.

We appreciate your kind words about his professionalism, friendliness, and attention to detail. We will make sure to pass on your compliments to Jonathan and the rest of our team.

Thank you again for choosing our salon and we look forward to seeing you again soon!

Best regards,

The team at Richard Ward Hair & Metrospa

HAIR COLOUR/CUT.

Ann-Marie Kendrick
7th Aug 2025
Team Member: Edna
5.0
Appointment verified by Phorest

I would like to start by saying how professional everything is run, starting with the receptionists who are extremely accommodating, nothing is too much trouble.
I see Lou and Edna who are both wonderful, friendly, caring, knowledgeable and professional. They are interested in the long term condition and look of my hair. They make you feel like you are the only person in the room.
May I say a thank you to the cloakroom attendant also

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Response from Richard Ward Hair & Metrospa

Hi Ann-Marie,

We couldn't thank you enough for taking the time to write such kind words about our salon. We're thrilled to hear that you had a great experience with our reception team and stylists, Lou and Edna. We strive to provide exceptional service and create a welcoming atmosphere for all our clients.

We'll make sure to pass along your appreciation to our cloakroom attendant as well. We are grateful for your trust in us and will continue to work hard to meet your hair needs.

We hope to see you again soon.

Warm regards,
The team at Richard Ward Hair & Metrospa

Great blow dry

Anonymous
6th Aug 2025
5.0

Sabina was quick, efficient and great at blow dry. I would visit her again :)

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Response from Richard Ward Hair & Metrospa

Hi there!
Thank you so much for taking the time to write us a review. We are thrilled to hear that you had a positive experience with Sabina. We pride ourselves on our team's efficiency and talent, and we are happy to hear that we were able to meet your expectations.
We would love to have you back at the salon again, so don't hesitate to book another appointment with Sabina. Thank you again for your support, and we look forward to seeing you soon!
Best,
The Team at Richard Ward Hair & Metrospa

Quality

Michael reynolds
6th Aug 2025
Team Member: Robert
5.0
Appointment verified by Phorest

Splendid

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Response from Richard Ward Hair & Metrospa

Hi Michael,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a splendid experience at our salon. It means a lot to us and we appreciate your kind words.

Thanks again for your support, Michael!
Warmly,
The team at Richard Ward Hair & Metrospa

Simply amazing

Nik
6th Aug 2025
Team Member: Tommy
5.0
Appointment verified by Phorest

I’ve been seeing Tommy for years and I’m always thrilled with the results. He’s incredibly creative and nails exactly what you want every time. Plus, he’s a really nice and chilled guy! I can’t recommend him enough.

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Response from Richard Ward Hair & Metrospa

Hi Nik,

Thank you so much for taking the time to leave such a positive review for Tommy! We are so glad to hear that you have been such a loyal customer over the years. We couldn't agree more that Tommy is not only incredibly talented, but also a lovely and laid-back person to be around.

We truly appreciate your recommendation and are grateful to have you as a valued client.

We can't wait to see you again at Richard Ward Hair & Metrospa!

Best regards,
The team at Richard Ward Hair & Metrospa

Thanks to Joey, there’s hope with my hair!

Marie
6th Aug 2025
Team Member: Joey
5.0
Appointment verified by Phorest

I live in a tropical climate where it’s difficult for me to keep my hair looking halfway presentable. Joey is great as he understands what the best options are for me - many thanks.

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Response from Richard Ward Hair & Metrospa

Hi Marie,

Thank you so much for your lovely review! We are so happy to hear that Joey was able to help you with your hair troubles. It's great to hear that he understood your specific needs and provided you with the best options for your hair.

We truly appreciate your kind words and thank you for choosing our salon.

Our team at Richard Ward Hair & Metrospa is always here to help you achieve your desired look, no matter the weather.

Have a wonderful day!

Best,
The Team at Richard Ward Hair & Metrospa

Great haircut!

Phaedra
6th Aug 2025
Team Member: Tommy
5.0
Appointment verified by Phorest

Tommy was very skilled and did a fantastic job. I love my haircut and blow dry. He was also very kind.

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Response from Richard Ward Hair & Metrospa

Dear Phaedra,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with Tommy at our salon. We pride ourselves on having skilled stylists who provide an excellent, consistent service for our clients.

It's wonderful to know that you love your new haircut and blow-dry. We believe that a great hairstyle can make a huge difference in one's confidence and we are glad that Tommy was able to achieve that for you. As for his kindness, we couldn't agree more - he is truly a gem to have on our team.

Thank you again for choosing our salon and we look forward to seeing you again soon.

Warmly,
The team at Richard Ward Hair & Metrospa

Short back and sides!

Malcolm Murray
5th Aug 2025
Team Member: Robert
5.0
Appointment verified by Phorest

Great hairdo. My wife loved it and me even more than usual!!

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Response from Richard Ward Hair & Metrospa

Dear Malcolm,

Thank you for your fantastic review! We are delighted to hear that your wife loved the hairdo, that put a big smile on our faces.

Thank you for choosing our salon and for taking the time to share your experience.

We look forward to seeing you and your wife again soon!

Best Regards,

The team at Richard Ward Hair & Metrospa

The Best!!!

Richard George
5th Aug 2025
Team Member: Patrick
5.0
Appointment verified by Phorest

Always a great cut/tidy up.
Patrick is always polite, reliable and professionally expert.

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Response from Richard Ward Hair & Metrospa

Hi Richard George!

Thank you so much for leaving us such a kind review. We're thrilled to hear that you had a great experience with Patrick. He truly is a reliable and skilled professional, and we're lucky to have him as part of our team.

We always aim to provide consistent service while maintaining a polite and friendly atmosphere, so we're glad that we were able to meet those expectations during your visit.

We truly appreciate your kind words and hope to see you again at our salon soon!

Best wishes,

The team at Richard Ward Hair & Metrospa

Always a great hair cut

Katharine Warriner
5th Aug 2025
Team Member: Tommy
5.0
Appointment verified by Phorest

Would always recommend Tommy. He consistently cuts my hair very well. Since I have been seeing Tommy my hair looks better than ever before and he gave me the confidence to change styles.

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Response from Richard Ward Hair & Metrospa

Hi Katharine,
Thank you for taking the time to leave us a review. We are thrilled to hear that you have had such a positive experience with our stylist Tommy. We are always striving to provide exceptional haircuts and we are glad that we have met your expectations.
It is wonderful to know that Tommy has not only improved the look of your hair, but also gave you the confidence to try new styles. We will be sure to pass on your feedback to him.
We look forward to seeing you again soon.
Best regards,
The team at Richard Ward Hair & Metrospa

The best!

Abigail Rowbottom
5th Aug 2025
Team Member: Edna
5.0
Appointment verified by Phorest

Edna always does such an amazing job with my hair, I come out feeling a million dollars! She’s such a beautiful soul too! Would 100% recommend.

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Response from Richard Ward Hair & Metrospa

Hi Abigail,

Thank you for taking the time to write such a lovely review! We are so glad to hear that you had a great experience at our salon and that Edna was amazing.

We couldn't agree more about her talent and kindness - she truly is a gem on our team.

Thank you for recommending our salon to others. It means a lot to us.

We hope to see you again soon for another pampering session.

Best regards,

The team at Richard Ward Hair & Metrospa

Excellent

J Rankin
4th Aug 2025
Team Member: Karen
5.0
Appointment verified by Phorest

Delighted with my cut and blow dry

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Response from Richard Ward Hair & Metrospa

Hi J Rankin,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you were delighted with your cut and blow-dry experience at our salon.

We look forward to seeing you again soon for your next hair appointment. Have a lovely day!

Best regards,

The Team at Richard Ward Hair & Metrospa

⭐️⭐️⭐️⭐️⭐️

Elaine
2nd Aug 2025
Team Member: Robert
5.0
Appointment verified by Phorest

I’ve been going to Robert for 12 years, and I truly wouldn’t trust anyone else with my hair. Robert always takes the time to understand exactly what I’m looking for and makes it happen perfectly.
His attention to detail, professionalism, and skill are unmatched. Plus Robert is so lovely, warm, kind, and easy to talk to, which makes every appointment a pleasure. Highly recommend Robert. A true expert in his craft!

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Response from Richard Ward Hair & Metrospa

Dear Elaine,

Thank you so much for your kind words and for choosing our salon for the past 12 years. We are thrilled to hear that you have complete trust in Robert to take care of your hair. His dedication to understanding your needs and delivering them flawlessly is what sets him apart.

We completely agree with you that Robert is a true expert in his craft, and his attention to detail and professionalism are unmatched. It's also heartwarming to know that you enjoy your appointments with him, as it's always our goal to make each visit a pleasant experience.

We truly appreciate your recommendation, and we look forward to seeing you again.

Thank you for being a part of our salon family.

Warmly,
The Team at Richard Ward Hair & Metrospa

Outstanding as always

Jeannie Dumas
2nd Aug 2025
Team Member: Thomas
5.0
Appointment verified by Phorest

I have been getting my hair coloured by Thomas for 15 years, and he is highly skilled, kind and an outstanding professional. What you get when you go to Richard Ward is an experience from start to finish, from reception, to your stylist, the bar/catering team, junior members of staff at the washing stations, to when you leave. It is an incredible team and environment. I’ve been going to Richard ward since 2008, and it always delivers.

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Response from Richard Ward Hair & Metrospa

Dear Jeannie,

Thank you so much for taking the time to leave such a lovely review about your experience at our salon. We are thrilled to hear that you have been a loyal client for 15 years and have had such positive experiences with our team.

We are so glad that Thomas has provided you with his outstanding technical services. We strive to provide an exceptional experience for all of our clients, from the moment they walk in until they leave.

We are grateful for your continued support since 2008 and are happy to know that we have consistently met your expectations.

Thank you again for choosing our sal,on and we look forward to seeing you again soon!

Warmly,

The Team at Richard Ward Hair & Metrospa

Coviello

Maggie
2nd Aug 2025
Team Member: Tommy
5.0
Appointment verified by Phorest

Always creates a cut that makes me feel good about myself

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Response from Richard Ward Hair & Metrospa

Hi Maggie,

Thank you so much for your kind words! We are thrilled to hear that you always leave our salon feeling good about yourself. Our team takes pride in creating cuts that boost our clients' confidence and make them feel their best. We appreciate your support and look forward to seeing you again soon.

Take care,
The team at Richard Ward Hair & Metrospa

The fabulous Robert

SHARON SCOTT
1st Aug 2025
Team Member: Robert
5.0
Appointment verified by Phorest

I have been coming to see Robert approximately every six weeks for the last two years. Every time without exception I have been warmly welcomed and been given an excellent cut and blow dry and left the salon feeling a million dollars. Thank you Robbie. You are wonderful !

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Response from Richard Ward Hair & Metrospa

Hi SHARON,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you have been consistently satisfied with your visits to our salon and that Robert has been doing an excellent job in achieving your desired cut and blow dry. We will be sure to pass on your kind words to him.

We always strive to make our clients feel welcome and leave our salon feeling their best, so it's great to know that we have been successful in that with you. Thank you for choosing our salon for your hair needs and we can't wait to see you again on your next appointment.

Warm regards,

The team at Richard Ward Hair & Metrospa

Haorcut

Jane Moore
1st Aug 2025
Team Member: Nando
5.0
Appointment verified by Phorest

Excellent!

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Response from Richard Ward Hair & Metrospa

Hi Jane,

We are thrilled that you had an excellent experience with our salon! Our team at Richard Ward Hair & Metrospa strives to provide a consistent service to all of our clients, and we are happy to know that we have delivered.

Thank you for taking the time to leave such a positive review.

We hope to see you again soon for your next appointment.

The team at Richard Ward Hair & Metrospa

Mr

Adam Stagliano
1st Aug 2025
Team Member: Vita
5.0
Appointment verified by Phorest

As always, perfect experience.

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Response from Richard Ward Hair & Metrospa

Hi Adam,

Thank you so much for taking the time to leave such a lovely review.

We are thrilled that you had a perfect experience with us at our salon. Vita always delivers on service for her clients, and it sounds like we have met that goal for you.

We truly appreciate your kind words, and we look forward to seeing you again soon.

Thank you for choosing our salon for your hair and spa needs. Have a wonderful day!

Warmly,

The team at Richard Ward Hair & Metrospa.

Excellent as always!

Victoria
1st Aug 2025
Team Member: Sonia
5.0
Appointment verified by Phorest

Another fantastic haircut by the always-brilliant, Sonia.

Sonia took the time to discuss how my last haircut had been (perfect!), and suggested some subtle changes to add some shape around my face now my hair is a little longer. I love it!

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Response from Richard Ward Hair & Metrospa

Hi Victoria,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you had another fantastic haircut with Sonia at our salon.

We are so glad that Sonia was able to understand your desired look and provide some helpful suggestions to enhance your current hairstyle. Your satisfaction is always our top priority and we are happy to know that you are pleased with the results.

Thank you for choosing our salon for your hair needs, and we look forward to seeing you again soon!

Best regards,
The team at Richard Ward Hair & Metrospa

Excellent

Andrea
31st Jul 2025
Team Member: Megan
5.0
Appointment verified by Phorest

I was very pleased ! Meghan was excellent !

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Response from Richard Ward Hair & Metrospa

Hi Andrea,

Thanks so much for your lovely review! We are happy to hear that you were pleased with your visit to our salon and that Meghan provided you with excellent service. We will be sure to pass along your kind words to her.

We always strive to make our clients feel satisfied and we are glad we could achieve that with you. We hope to see you again for your future hair and spa needs!

Best wishes from all of us at Richard Ward Hair & Metrospa.

Excellent!

Anita Scott
31st Jul 2025
Team Member: Sonia
5.0
Appointment verified by Phorest

As always, excellent all round service from Sonia!

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Response from Richard Ward Hair & Metrospa

Dear Anita,

Thank you for leaving us such a lovely review! We are delighted to hear that you had an excellent all-around service from Sonia. We will be sure to pass on your kind words to her.

We strive to provide consistent service for each and every one of our clients, and it's great to know that we have met your expectations.

We look forward to seeing you again soon.

Best regards,
The team at Richard Ward Hair & Metrospa

Fabulous blow dry

Rachel Kelly
30th Jul 2025
Team Member: Jonathan
5.0
Appointment verified by Phorest

Fab experience and blow dry. Excellent service from Jonathan.

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Response from Richard Ward Hair & Metrospa

Dear Rachel,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a fab experience at our salon and that Jonathan provided you with excellent service. We strive to provide top-notch services to all of our clients and we are delighted that we were able to exceed your expectations.

We look forward to seeing you again soon for your next visit. Thank you once again for choosing our salon for your blow dry.

Best wishes,
The Team at Richard Ward Hair & Metrospa.

Happy haircut

Nicki Ahmad
30th Jul 2025
Team Member: Tommy
5.0
Appointment verified by Phorest

Lovely afternoon being pampered. Gorgeous colour with the lovely Maria then after a wash and a relaxing head massage off for a cut and blow dry with Tommy. Everything ran seamlessly, no waiting around and love my haircut and finish with Tommy. Very happy

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Response from Richard Ward Hair & Metrospa

Hi Nicki,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had such a lovely afternoon at our salon. It's always our goal to provide our clients with a consistent experience they won't forget.

We are glad to hear that Maria gave you a gorgeous color and Tommy delivered a lovely cut and blow-dry. We pride ourselves on ensuring a smooth and efficient appointment for all our clients.

We are happy that you are enjoying your new haircut, and we can't wait to see you again soon!

Best,
The team at Richard Ward Hair & Metrospa

Friendly Visit

Giles Beach
29th Jul 2025
Team Member: Delta
5.0
Appointment verified by Phorest

As usual, I was greeted with a warm welcome. Florian washed my hair and was very welcoming and thorough. Charming girl from Romania. Delta cut my hair perfectly as usual, and was very welcoming.

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Response from Richard Ward Hair & Metrospa

Hi Giles,

Thank you so much for leaving us such a lovely review! We are thrilled to hear that you had a great experience at our salon. Our team works hard to make sure everyone feels welcomed and at ease during their visit.

We will pass on your kind words to Floriana and Delta - we are lucky to have such talented and charming team members from all over the world. Your hair always looks fantastic after Delta's cuts, and we are glad she greeted you with her usual warm smile.

Thanks again for your feedback. It means a lot to us.

The team at Richard Ward Hair & Metrospa

Comments

Liz Moore
28th Jul 2025
Team Member: Sabina
5.0
Appointment verified by Phorest

Sabina is delightful , friendly and very helpful
She is excellent at washing hair ,head masssges blow drying . My hair is very difficult but she never fails to do a great job

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Response from Richard Ward Hair & Metrospa

Hi Liz,

Thank you so much for your lovely review! It's great to hear that you had such a positive experience with Sabina at our salon. We are glad that she was able to provide you with a friendly and helpful service, and that you were pleased with the results of your hair wash, head massage, and blow dry. We understand that hair can be difficult to work with and we are happy to have Sabina as part of our team, as she is always ready to take on a challenge and do a fantastic job. We appreciate you taking the time to share your thoughts and we can't wait to see you again soon.

Best,
The team at Richard Ward Hair & Metrospa

Excelkent

Paula
26th Jul 2025
Team Member: Karen
4.5
Appointment verified by Phorest

Lovely cut as slways

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Response from Richard Ward Hair & Metrospa

Hi Paula,

Thank you for leaving us a lovely review! Our team at Richard Ward Hair & Metrospa is thrilled to hear that you enjoyed your recent haircut with us. We take pride in providing our clients with a great experience and we're happy to have met your expectations.

We truly appreciate your support and look forward to seeing you again soon. If there is anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know.

All the best from the team at Richard Ward Hair & Metrospa.

Best haircut!!

Chelsea west
26th Jul 2025
Team Member: Joey
5.0
Appointment verified by Phorest

Joey is so fab! He does such an incredible job of my hair, my hair is super long and he always leaves it feeling light, shiny, bouncy and glamorous!

10/10!

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Response from Richard Ward Hair & Metrospa

Hi Chelsea,

Thank you for taking the time to leave such a lovely review about Joey! We are delighted to hear that you had such a great experience with him and that you are happy with the result of your hair.

At Richard Ward Hair & Metrospa, we always strive to ensure that our clients leave feeling glamorous and satisfied with their hair. We are glad that Joey was able to achieve this for you.

We look forward to welcoming you back to the salon soon!

Best wishes,
The team at Richard Ward Hair & Metrospa

Best haircut

Prema Govind
26th Jul 2025
Team Member: Joey
5.0
Appointment verified by Phorest

I have been coming to Joey for 13 years and do not get my haircut by anyone else. He is the absolute best.

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Response from Richard Ward Hair & Metrospa

Dear Prema,

Thank you so much for taking the time to leave a review of your experience at our salon. It means a lot to us to hear positive feedback from our valued clients like yourself.

We are thrilled to hear that Joey has been your go-to stylist for the past 13 years. He truly is one of our best stylists, and we are lucky to have him as a part of our team. We appreciate your loyalty and trust in him to consistently provide you with exceptional haircuts.

Thank you again for your kind words and continued support.

We look forward to seeing you at your next appointment at Richard Ward Hair & Metrospa.

Best,
The Team at Richard Ward Hair & Metrospa

Eyebrow tint and shape

Rachel OHara
25th Jul 2025
Team Member: Kinga
5.0
Appointment verified by Phorest

What a lovely beautician Kinga is! First time here for my brows and I wasn’t disappointed! We are going to grow them to be a little thicker! Kinga was meticulous, will be booking her again soon x

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Response from Richard Ward Hair & Metrospa

Hi Rachel,

We are so happy to hear that you had a great experience with our beautician, Kinga! We strive to provide the best service and are glad you were not disappointed with your brow appointment. Thank you for trusting us with your brows, and we hope to see you again soon for your next appointment with Kinga. We are excited to help you achieve your desired thickness, and Kinga will surely make sure to be meticulous with your treatment.

Thank you for taking the time to leave a review.

We appreciate your feedback and look forward to seeing you at our salon again soon!

Best regards,

The team at Richard Ward Hair & Metrospa

Nando is a the best hair cutter!

Jill
25th Jul 2025
Team Member: Nando
5.0
Appointment verified by Phorest

After 10 years Nando continues to cut my hair. Always an amazing cut. Professional staff who make you feel like a princess. Would not let anyone else near my hair

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Wonderful experience

Sasha Holland
25th Jul 2025
Team Member: Megan
5.0
Appointment verified by Phorest

Been to RW twice now and have had lovely experiences! Buzzing atmosphere and having a wash and then moving to haircut chair is always very seamless and professional! Megan is lovely and a really talented stylist. Had a lovely time x

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Tommy cut

Anonymous
24th Jul 2025
5.0

I thought he was wonderful, friendly, helpful advice and gave my hair a great restyle. V pleased!

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thanks to Robert

Michel Perera
24th Jul 2025
Team Member: Robert
5.0
Appointment verified by Phorest

Fantastic hair cut as ever. Robert is a top hairdresser and a gentleman

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Love Fiona at Richard Ward

Fiona Holmes
24th Jul 2025
Team Member: Fiona
4.5
Appointment verified by Phorest

I first when to Fiona to get a new look she carefully managed my hair from above my ears to shoulder length it never looked like I was “ growing it out”. Everyone loves the new me & I would not hesitate to highly recommend her. She takes care & I always leave delighted.

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Response from Richard Ward Hair & Metrospa

Hi Fiona, thank you so much for taking the time to leave us a review.

We are thrilled to hear that you had a great experience at our salon. Our team takes pride in providing excellent service and we are delighted to hear that we were able to help you achieve your desired look. We are also happy to hear that you received compliments from everyone on your new haircut.

Thank you for recommending us, we truly appreciate it. We look forward to seeing you again soon. Take care!
Sincerely,
The team at Richard Ward Hair & Metrospa

Great facial

Jenny Dyke
24th Jul 2025
Team Member: Pia
5.0
Appointment verified by Phorest

Had a great facial as usual with Pia

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Response from Richard Ward Hair & Metrospa

Hi Jenny,
We are delighted to hear that you had a great facial with Pia at our salon. It's fantastic to know that we are consistently delivering exceptional services to our clients. Thank you for taking the time to share your experience with us. We look forward to seeing you again for your next visit!
Kind regards,
Team at Richard Ward Hair & Metrospa

Miss

Amanda
23rd Jul 2025
Team Member: Jonathan
5.0
Appointment verified by Phorest

Super cut and reshape, great positive chat too 🙌

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Response from Richard Ward Hair & Metrospa

Hi Amanda!

Thank you so much for taking the time to leave us this lovely review. We always strive to provide the best possible service and we're glad to hear that you were happy with your cut.

Our team loves to keep the positive energy flowing with our clients, so we're glad you enjoyed the chat.

We hope to see you again soon for your next visit.

Best,

The Team at Richard Ward Hair & Metrospa.

Hair cut

Fiona stephenson
23rd Jul 2025
Team Member: Ashleigh
4.5
Appointment verified by Phorest

Brilliant,
Ashley has been cutting my hair for the last 10+ years, looking forward to the next 10

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Response from Richard Ward Hair & Metrospa

Hi Fiona,

Thank you so much for leaving us a review! We are thrilled to hear that you have been coming to us for 10+ years, and we are just as excited for the next 10. We are glad you enjoyed your experience with Ashley, and we will make sure to pass your compliments on to her.

We always strive to create an enjoyable and positive salon experience for all of our clients and we are delighted to see that reflected in your review. We look forward to seeing you again soon!

Best regards,
The team at Richard Ward Hair & Metrospa

A very satisfied client

Maggie Eccles
22nd Jul 2025
Team Member: Joey
5.0

Joey is simply the best cutter in the business. I have recommended many to him. My job is Front of House and I am constantly commented about my hair and cut.
Thank you Joey.

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Response from Richard Ward Hair & Metrospa

Hi Maggie,

Thank you so much for your kind words about Joey! We are thrilled to hear that you have had such a positive experience with us and that you have recommended Joey to others. We take great pride in our team and their skills, so it means a lot to us to receive feedback like this.

We are delighted that you have received compliments on your hair and cut, as we strive to ensure that all our clients leave feeling confident and happy with their look. Joey will be pleased to know that he has made such a positive impact on your style.

Thank you again for your kind review, it really means a lot to us. We look forward to seeing you at the salon again soon.

Best wishes from the team at Richard Ward Hair & Metrospa.

Wonderful hair

Jo Bennett-Coles
22nd Jul 2025
Team Member: Patrick
5.0
Appointment verified by Phorest

Patrick has always been amazing. For +25 years he has been cutting my hair. Sarah is a fabulous colourist. I moved to Scotland last year but I could not live without this team.

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Response from Richard Ward Hair & Metrospa

Hi Jo,

Thank you for taking the time to leave a review for our salon. We are so glad to hear that Patrick has consistently provided you with amazing haircuts for over 25 years. It's always a pleasure to hear positive feedback about our team members, and we will be sure to let Sarah know that she is a fabulous colourist.

We understand that you have moved to Scotland, but the fact that you still choose to come to our salon speaks volumes. We are always here to provide you with the excellent services you have come to expect and help you feel your best.

Thank you for your loyalty to our team.

We look forward to seeing you again soon.

Best,
The team at Richard Ward Hair & Metrospa.

Review

Anonymous
22nd Jul 2025
5.0

Amazing as always x

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Response from Richard Ward Hair & Metrospa

Dear reviewer,

Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had an amazing experience at our salon. At Richard Ward Hair & Metrospa, we strive to provide the best services and it makes us very happy to know that we were able to meet your expectations.

We can't wait to welcome you back for your next visit and continue providing you with exceptional services. Thank you for choosing Richard Ward Hair & Metrospa and for being a valued client.

Best regards,
The team at Richard Ward Hair & Metrospa

Tommy male haircut

Michele Lattanzio
22nd Jul 2025
Team Member: Tommy
5.0

Amazing, very good walkthrough of the haircut and reasons behind decisions. Also listened to what I wanted very well and the result was great

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Response from Richard Ward Hair & Metrospa

Hi Michele,

We are thrilled to hear that you had such a great experience with us! Our team at Richard Ward Hair & Metrospa takes great pride in providing a thorough consultation and listening to our clients' needs and desires. We are delighted to know that you were pleased with the final result of your haircut. Thank you for taking the time to share your positive feedback with us. We truly appreciate it.

We look forward to seeing you again soon for your next visit.

Best regards,
The team at Richard Ward Hair & Metrospa