Richard Ward Hair & Metrospa

82 Duke of York Square, Sloane Square, Chelsea, Greater London, SW3 4LY

About us

Award-Winning

Richard’s uber-cool, award-winning Sloane Square salon plays host to a team of over 90 expert staff, looking after the hair and beauty needs of over 1,200 clients per week. Housed in a stunning Grade II listed building flooded with natural light, the RW brand has been synonymous with creating chic Chelsea hair and beauty for 3 decades.

Past winner of Outstanding Salon of the Year at the London Hair and Beauty Awards, and Hair Magazine’s London Salon of the Year, the salon has been described as ‘leisurely and luxurious yet unpretentious’. Home to over 250 innovative hair and beauty treatments and services, all designed to deliver couture hair and bespoke beauty, the salon includes the renowned Metrospa, our unique brand of city day spa; a state-of-the-art pampering zone featuring expert, celebrated therapists and exclusive Decleor, SkinCeuticals, Intraceuticals and Shellac and Footlogix treatments.

Richard’s unique, long-standing team has been dubbed by Vogue Magazine as ‘obsessional about that elusive personal touch’ in his ‘spectacularly sunny, cleverly sectioned space’, likening the salon’s manager Gavin to a maitre’d at The Ivy. Italian Vanity Fair describes Richard Ward Hair & Metrospa as one of the most ‘ultra-glamour salons’ not only in Europe but world-wide, cementing Richard’s Italian reputation as ‘Golden Scissors’ and further cementing his global reputation for his eponymous, inimitable Chelsea Blow Dry.

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Opening hours

Monday 09:00 - 18:00
Tuesday 08:30 - 19:00
Wednesday 08:30 - 20:00
Thursday 08:30 - 19:00
Friday 08:30 - 19:00
Saturday 09:00 - 19:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body
Aesthetics

Our work

Reviews

4.88
1,396 verified reviews
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Value
Result
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Atmosphere
Filter by rating

Very pleased

Janet Rankin
10th Nov 2026
Team Member: Delta
5.0
Appointment verified by Phorest

Very pleased with my haircut and found Delta delightful.Thankyou.

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Cut and blow dry

Deborah
9th Nov 2026
Team Member: Adolfo
5.0
Appointment verified by Phorest

Excellent cut and blow dry as ever.Thank you!

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Haircut and blow dry

Marina
8th Nov 2026
Team Member: Megan
5.0
Appointment verified by Phorest

Great haircut and blow dry, would highly recommend Megan!

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Best hairdresser ever

LC
6th Nov 2026
Team Member: Tommy
5.0
Appointment verified by Phorest

Tommy is the best hairdresser ever, full stop. I’d never go anywhere else and I’d travel hours for him to cut my hair. I’m in my fifties with straight, thick, slightly greying hair and his cuts are magical. I always leave feeling younger and better about myself.

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Response from Richard Ward Hair & Metrospa

Dear LC,

Thank you so much for such a lovely review. We’re delighted to hear how much you value Tommy’s skill and the confidence his cuts give you.

It means a great deal that you would travel so far to see him, and we’ll be sure to share your wonderful comments with Tommy. We look forward to welcoming you back and helping you leave feeling your very best every time.

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

🤩

Lynn
6th Nov 2026
Team Member: Nando
5.0
Appointment verified by Phorest

Fabulous as always. Great attention to detail, great service, great haircut

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Response from Richard Ward Hair & Metrospa

Dear Lynn,

Thank you so much for your lovely review. We’re delighted to hear you had another fabulous visit and that you were pleased with your haircut, service and the attention to detail from the team.

We truly appreciate your continued support and look forward to welcoming you back soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Great hair cut and blow dry

Jo Gammell
6th Nov 2026
Team Member: Joey
4.0
Appointment verified by Phorest

First hair cut by Joey. I am delighted with the result - best it has looked for a very long time.

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Response from Richard Ward Hair & Metrospa

Dear Jo,

Thank you so much for your lovely review. We’re delighted to hear that you’re so pleased with your first haircut with Joey and that it’s the best your hair has looked in a long time.

We’ll be sure to pass your kind words on to him. We look forward to welcoming you back soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Fab as usual

Simon
6th Nov 2026
Team Member: Cristiano
4.5

It’s many many years since people sincerely complimented my style. Thanks Christiano.

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Response from Richard Ward Hair & Metrospa

Dear Simon,

Thank you so much for your lovely review. We’re delighted to hear that you’ve been receiving such wonderful compliments on your style after your visit.

Christiano will be thrilled to know how much you’re enjoying your new look. We hope to welcome you back again soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Today’s experience

Michelle Stapleton
6th Nov 2026
Team Member: Nando
5.0
Appointment verified by Phorest

As always Nando went above and beyond and I once again feel fabulous 🫶

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Response from Richard Ward Hair & Metrospa

Dear Michelle,

Thank you so much for your lovely review. We’re delighted to hear that Nando went above and beyond once again and that you left feeling fabulous!

We’ll be sure to pass your kind words on to him. We look forward to welcoming you back soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Cut

Joanna Jensen
6th Nov 2026
Team Member: Cristiano
5.0
Appointment verified by Phorest

Chrissie never lets me done; from a cut and blow dry to a big event - including my wedding - I'm in the safest of hands.

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Response from Richard Ward Hair & Metrospa

Dear Joanna,

Thank you so much for your lovely words. We’re delighted to hear that Chrissie has looked after you so brilliantly.

We’ll be sure to share your kind feedback with him – he will be thrilled to know you feel in such safe hands.

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Richard ward

Jenny Skinner
5th Nov 2026
Team Member: Nando
5.0
Appointment verified by Phorest

I have been coming to Nando to have my hair cut and blow dried for at least ten years. Nando is very professional in every way. The way he cuts my hair and also in the way he interacts. I get so many compliments about my hair which can only be attributed to Nando. I highly recommend him to all my friends

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Response from Richard Ward Hair & Metrospa

Dear Jenny,

Thank you so much for your lovely review and for your loyalty over the past ten years. We’re delighted to hear how happy you are with Nando’s cuts and blow dries, and that you receive so many compliments on your hair.

Nando will be thrilled to know that his professionalism, skill and care have made such a difference. Your recommendation to friends means a great deal to us all.

Warm regards,
The team at Richard Ward Hair & Metrospa, Chelsea

In good hands

Wilsey
5th Nov 2026
Team Member: Sonia
5.0
Appointment verified by Phorest

I feel completely relaxed when I come to the salon. Sonia and Cathy know their stuff. Loved their suggestions today and I left feeling great. Thanks x

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Response from Richard Ward Hair & Metrospa

Dear Wilsey,

Thank you so much for your lovely review. We’re delighted to hear that you feel so relaxed when you visit us.

Sonia and Kathy will be thrilled to know you enjoyed their suggestions and left feeling great. We truly appreciate your kind words and look forward to welcoming you back soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Customer for 30 years

Marilyn Davies
5th Nov 2026
Team Member: Nando
4.5
Appointment verified by Phorest

Nando has been cutting my hair for around 30 years! He is the best cutter I have met! I had very curly unmanageable hair years ago but he helped me to cope with it!
Now we have become friends discussing our growing families! Wouldn’t let anyone else near my hair!

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Response from Richard Ward Hair & Metrospa

Dear Marilyn,

Thank you so much for your lovely review and for trusting Nando with your hair for such an incredible 30 years.

We’re delighted to hear how he has helped you embrace and manage your curls over the years, and that your appointments have become such a valued catch-up too. It means so much to us that you wouldn’t let anyone else near your hair!

We’ll be sure to pass your kind words on to Nando. We look forward to seeing you again soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Ms

Maureen Black
5th Nov 2026
Team Member: Edna
5.0
Appointment verified by Phorest

Great. The keratin treatment is a game changer for my otherwise very wavy hair. Edna is lovely very professional and provides really helpful advice on managing my hair,

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Response from Richard Ward Hair & Metrospa

Dear Maureen,

Thank you so much for your lovely review. We’re delighted to hear that the keratin treatment has been such a game changer for your wavy hair.

Edna will be happy to know you appreciated her professionalism and helpful advice. We’re so pleased you’re enjoying easier-to-manage hair and look forward to welcoming you back soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Excellent

Jo
5th Nov 2026
Team Member: Robert
5.0
Appointment verified by Phorest

An excellent cut and always good to see Robert.

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Response from Richard Ward Hair & Metrospa

Dear Jo,

Thank you for your lovely review. We’re delighted to hear you were so pleased with your cut, and that it was great to see Robert again.

We look forward to welcoming you back soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Eleyrolysis

Claire caminada
5th Nov 2026
Team Member: Gina
4.5
Appointment verified by Phorest

Been coming to Gina many years she’s great and very professional

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Response from Richard Ward Hair & Metrospa

Dear Claire,

Thank you so much for your lovely review and for your loyalty over the years. We’re delighted to hear that Gina continues to make your visits such a positive experience.

She is wonderfully professional, and we’ll be sure to pass your kind words on to her. We look forward to welcoming you back again soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Love my nails!

Jill
4th Nov 2026
Team Member: Pia
5.0
Appointment verified by Phorest

Pia is a great nail technician- I went in with my nails looking really bad and came out with lovely shaped nails and a new colour. Pia really looks after her clients well

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Response from Richard Ward Hair & Metrospa

Dear Jill,

Thank you so much for your lovely review. We’re delighted to hear that Pia transformed your nails and helped you leave with a shape and colour you loved.

Pia takes great pride in looking after every client, so your kind words will mean a lot to her. We look forward to welcoming you back soon.

Warm regards,
The team at Richard Ward Hair & Metrospa, Chelsea

Prince of cut

Angela Orlando
4th Nov 2026
Team Member: Cristiano
5.0

The best in the world

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Response from Richard Ward Hair & Metrospa

Dear Angela,

Thank you so much for your wonderful review!

Your kind words mean a great deal to the whole team, and we look forward to welcoming you back for another lovely visit soon.

Warmest wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Teeth whitening

Charlie Hemsley
3rd Nov 2026
Team Member: Gina
5.0
Appointment verified by Phorest

Gina is always very friendly, kind and efficient. It’s always a pleasure to see her and I will be booking more treatments in the new year.

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Response from Richard Ward Hair & Metrospa

Dear Charlie,

Thank you so much for your lovely review. We’re delighted to hear that Gina always makes your visits such a pleasure with her friendly, kind and efficient care.

We’ll be sure to pass your kind words on to her. We look forward to welcoming you back for more treatments in the new year!

Warm regards,
The team at Richard Ward Hair & Metrospa, Chelsea

Fantastic

Kate
3rd Nov 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Absolutely brilliant! Was over the moon with my hair. The whole experience was first rate and Joey was amazing.

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Response from Richard Ward Hair & Metrospa

Dear Kate,

Thank you so much for your lovely review. We’re delighted to hear you were over the moon with your hair and enjoyed the whole experience.

Joey will be thrilled to know you felt so well looked after. We truly appreciate your kind words and hope to welcome you back again soon.

Warm regards,
The team at Richard Ward Hair & Metrospa, Chelsea

The best

Violet Garnock
3rd Nov 2026
Team Member: Tommy
5.0
Appointment verified by Phorest

I’ve been seeing Tommy since I was 16. No one is trust to do my hair more. So knowledgable and talented.

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Response from Richard Ward Hair & Metrospa

Dear Violet,

Thank you so much for your lovely review and for trusting Tommy with your hair since you were 16. It means the world to us to know how much confidence you have in his knowledge and talent.

We’re so pleased you continue to enjoy your appointments, and we look forward to welcoming you back again soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Always Super!

Lucy Lewendon
3rd Nov 2026
Team Member: Robert
5.0
Appointment verified by Phorest

Robert is a consistently brilliant stylist, and a lovely person to boot. His cuts last ages and it's worth the very long journey I have to make to see him! I always feel at home in the salon, and all the staff are efficient and friendly.

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Response from Richard Ward Hair & Metrospa

Dear Lucy,

Thank you so much for your wonderful review. We’re delighted to hear that Robert continues to give you brilliant cuts that last, and that he makes your journey worthwhile.

It means a great deal to know you always feel at home with us. We’ll be sure to pass your lovely comments on to Robert and the rest of the team.

Warmest wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Ms

Anonymous
3rd Nov 2026
Team Member: Tommy
5.0

As always i left your salon feeling like a new person. Wonderful

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Response from Richard Ward Hair & Metrospa

Dear Guest,

Thank you so much for your lovely review. We’re delighted to hear that you left feeling like a new person – that’s exactly how we want every visit to feel!

It’s always a pleasure to look after you, and we look forward to welcoming you back again soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Cristiano

Astrid
3rd Nov 2026
4.5
Appointment verified by Phorest

Great as always

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Response from Richard Ward Hair & Metrospa

Dear Astrid,

Thank you so much for your lovely review. We’re delighted to hear you had another great visit with us!

It’s always a pleasure to welcome you back, and we look forward to seeing you again soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Great hairdresser

Sarah Hart
31st Oct 2026
Team Member: Patrick
5.0
Appointment verified by Phorest

Patrick always cuts my hair just as I like it. I have been coming to see Patrick for 24 years. I always refer to ‘Patrick magic’ as he consistently cuts and styles my hair so I leave feeling great.

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Response from Richard Ward Hair & Metrospa

Dear Sarah,

Thank you so much for your wonderful review and for your incredible loyalty over the past 24 years.

We’re delighted that Patrick’s magic continues to leave you feeling great every time you visit. He will be so pleased to hear how much you value his consistent care, cutting and styling.

We truly appreciate your recommendations and look forward to welcoming you back again soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Excellent haircut

Susan grant
30th Oct 2026
Team Member: Nando
5.0
Appointment verified by Phorest

As usual I have had a great haircut from Nando. I have been coming to him for years and he never disappoints

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Response from Richard Ward Hair & Metrospa

Dear Susan,

Thank you so much for your lovely review and for your continued loyalty over the years. We’re delighted to hear that you’re so pleased with your haircut from Nando – he’ll be thrilled to know he never disappoints!

We always love welcoming you back and look forward to seeing you again soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Mario is the best

Victoria
30th Oct 2026
Team Member: Mario
5.0
Appointment verified by Phorest

Mario is the best hairdresser ever. He always cuts and styles my hair perfectly. Thank you Mario :)

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Response from Richard Ward Hair & Metrospa

Dear Victoria,

Thank you so much for your lovely review. We’re delighted to hear that Mario consistently gets your cut and style just right – he’ll be thrilled to read your kind words.

We truly appreciate your continued support and look forward to welcoming you back soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Great

Tatjana
30th Oct 2026
Team Member: Edna
5.0
Appointment verified by Phorest

She’s wonderful really looks after her clients.

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Response from Richard Ward Hair & Metrospa

Dear Tatjana,

Thank you so much for your lovely review. We’re delighted to hear that you felt so well looked after during your visit.

Your kind words mean a great deal to the team, and we’ll be sure to pass them on. We look forward to welcoming you back again soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Continual excellence

Sharon Scott
30th Oct 2026
Team Member: Robert
5.0
Appointment verified by Phorest

I had another of my regular 6 weekly cut and blow dry appointments today and as always a pleasure to have my hair done by Robert and it looked amazing when he had finished his magic. Many compliments from lots of people especially strangers!

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Response from Richard Ward Hair & Metrospa

Dear Sharon,

Thank you for your lovely review. We’re so pleased to hear that you enjoyed another wonderful appointment with Robert and that you’re delighted with your cut and blow dry.

It’s fantastic that your new look has received so many compliments, especially from strangers – Robert will be thrilled to hear this!

We look forward to welcoming you back for your next visit.

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Manicure and pedicure

Mayya
30th Oct 2026
Team Member: Vita
5.0
Appointment verified by Phorest

I highly recommend Vita for manicures and pedicures! She is professional, attentive, and genuinely cares about her clients. The quality of her work is excellent, and she always takes the time to make sure you are happy with the results. She creates a lovely, welcoming atmosphere and makes you feel well looked after. If you are looking for someone who combines quality, care, and professionalism, I definitely recommend Vita!

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Response from Richard Ward Hair & Metrospa

Dear Mayya,

Thank you so much for your wonderful recommendation of Vita. We are delighted to hear how well looked after you feel during your manicures and pedicures.

Vita takes great pride in creating a welcoming, attentive experience, and she will be thrilled to know that her professionalism, care and high-quality work have meant so much to you.

We truly appreciate your kind words and look forward to welcoming you back soon.

Warm regards,
The team at Richard Ward Hair & Metrospa, Chelsea

Amazing hair appointment

Lindsey Hawke-Davies
30th Oct 2026
Team Member: Jonathan
5.0
Appointment verified by Phorest

An great cut and blow dry as always! I left feeling amazing!! Thank you.

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Response from Richard Ward Hair & Metrospa

Dear Lindsey,

Thank you so much for your lovely review. We’re delighted to hear you had another great cut and blow dry and left feeling amazing – that’s exactly what we love to hear!

We look forward to welcoming you back again soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Excellence

Susan Cates
29th Oct 2026
Team Member: Caterina
5.0

Wonderful! Very talented had lovely blow dry and will hope to see her again for another session next week

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Response from Richard Ward Hair & Metrospa

Dear Susan,

Thank you so much for your wonderful review. We’re delighted you loved your blow-dry and that you found your stylist so talented.

We look forward to welcoming you back next week for another lovely session!

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

New Person

Anonymous
28th Oct 2026
4.5

Such a fabulous haircut
I came into the salon as one person and left feeling completely different just wonderful.
Thank you so much Nando

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Response from Richard Ward Hair & Metrospa

Dear Guest,

Thank you so much for your lovely review. We’re delighted to hear that you left feeling transformed and wonderful after your haircut.

Nando will be thrilled to know how much you enjoyed your experience. We look forward to welcoming you back again soon.

Warm regards,
The team at Richard Ward Hair & Metrospa, Chelsea

Wonderful as always!

Suzanne pratt
28th Oct 2026
Team Member: Ashleigh
5.0
Appointment verified by Phorest

Thanks so much 💕

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Response from Richard Ward Hair & Metrospa

Dear Suzanne,

You’re so welcome! 💕 We’re delighted you had a lovely experience with us.

Thank you for taking the time to share your kind words – we hope to see you again soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Denise

Will morris
28th Oct 2026
Team Member: Denise
5.0
Appointment verified by Phorest

Denise was great. Super friendly and I love the cut. Thank you!

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Response from Richard Ward Hair & Metrospa

Dear Will,

Thank you so much for your lovely review. We’re delighted to hear that Denise made you feel so welcome and that you love your new cut.

We’ll be sure to pass your kind words on to her – she’ll be thrilled.

We look forward to welcoming you back soon.

Best wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Great colour as always

Susie
27th Oct 2026
5.0

Kathy is brilliant with colour and always does a great job! Thank you!!

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Response from Richard Ward Hair & Metrospa

Dear Susie,

Thank you so much for your lovely review. We’re delighted to hear that you’re so pleased with Kathy’s colour work – she’ll be thrilled to receive your kind words.

We look forward to welcoming you back soon!

Warmest wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Very good

Kim
27th Oct 2026
Team Member: Jonathan
5.0
Appointment verified by Phorest

Very good

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Response from Richard Ward Hair & Metrospa

Dear Kim,

Thank you for your lovely review. We’re so pleased you had a very good experience with us.

We truly appreciate your support and hope to welcome you back again soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Blow dry

Karen Bishop
27th Oct 2026
Team Member: Emily
5.0
Appointment verified by Phorest

Very competent and pleasant relaxing visit and very happy with the results :)

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Response from Richard Ward Hair & Metrospa

Dear Karen,

Thank you so much for your lovely review. We’re delighted to hear you had a pleasant, relaxing visit and that you’re so happy with the results.

It was a pleasure looking after you, and we hope to welcome you back again soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Fantastic

Dawn Lupton
26th Oct 2026
Team Member: Richard
5.0
Appointment verified by Phorest

Always delighted with a haircut with Richard

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Response from Richard Ward Hair & Metrospa

Dear Dawn,

Thank you so much for your lovely review. We’re delighted to hear that you’re always pleased with your haircuts with Richard.

We truly appreciate your continued support and look forward to welcoming you back again soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Excellent

Lela Cole
24th Oct 2026
Team Member: Pia
5.0
Appointment verified by Phorest

Pia always caring and love coming every time to her. She is also always happy and full of energy. Offers great advice on skincare whether it’s treatment or the actual product. This is why I’ve been her client for the last 15 years! She is brilliant!

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Response from Richard Ward Hair & Metrospa

Dear Lela,

Thank you so much for your wonderful review and for your incredible loyalty over the past 15 years.

We’re delighted to hear how much you enjoy your visits with Pia. Her care, positivity and expert skincare advice are truly valued, and she’ll be thrilled to know how much her support has meant to you.

We look forward to welcoming you back again soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Simply the Best

Georgina Read
24th Oct 2026
Team Member: Sarah
5.0
Appointment verified by Phorest

A truly exceptional colourist with an extraordinary eye for colour and detail. The results are consistently beautiful, natural and flattering. A real artist who combines technical expertise with creativity. I couldn’t recommend more highly!

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Response from Richard Ward Hair & Metrospa

Dear Georgina,

Thank you so much for your wonderful review. We’re delighted to hear how pleased you are with your colour and that you appreciate the care, creativity and technical expertise behind each result.

Your kind words mean a great deal to the team, and we’re so grateful for your recommendation. We look forward to welcoming you back soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Lovely experience

Amanda
24th Oct 2026
Team Member: Maddie
5.0

Lovely to meet Maddie and I’m very happy with my blow dry!

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Response from Richard Ward Hair & Metrospa

Dear Amanda,

Thank you for your lovely review. We’re delighted to hear you enjoyed meeting Maddie and that you’re so happy with your blow dry.

We’ll be sure to pass your kind words on to her. We look forward to welcoming you back soon!

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Blow dry with Megan

Romina
23rd Oct 2026
Team Member: Megan
5.0
Appointment verified by Phorest

Salon was beautiful, organised, professional. Megan did a fantastic job and did so efficiently. Loved it! Will be back

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Response from Richard Ward Hair & Metrospa

Dear Romina,

Thank you so much for your lovely review. We’re delighted you enjoyed your visit and found the salon beautiful, organised and professional.

Megan will be thrilled to hear how pleased you were with your hair and the efficient service. We can’t wait to welcome you back soon!

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Salon visit

Claire Palmer
23rd Oct 2026
Team Member: Ashleigh
5.0
Appointment verified by Phorest

Decided to think pink might be a step forward for next visit. Thomas suggested trying a few highlights this visit and I love it! Expertly styled by Ashleigh and I left the salon feeling really happy. Two strangers complemented my hair whilst shopping. Wow!thank you.

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Response from Richard Ward Hair & Metrospa

Dear Claire,

Thank you so much for your lovely review. We’re delighted that Thomas’s highlight suggestion has given you a look you love, and that Ashleigh’s styling left you feeling so happy.

Receiving compliments from strangers while shopping is the perfect finishing touch – wow indeed! We can’t wait to welcome you back and perhaps explore that pink idea next time.

Warm wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

A Fabulous Experience

Ellen Good
23rd Oct 2026
Team Member: David
5.0
Appointment verified by Phorest

David has only coloured my hair twice but the journey from Newcastle, on both occasions, to have his expertise and skills is worth every minute of the journey. Hair after treatment looked absolutely fabulous. I absolutely loved what he did, exactly right colour and delicately highlighted to give texture and body.
Maddie blew it dry and did it in a way I never thought possible with such fine straight hair. It looked fabulous and on leaving the salon I felt fabulously young and trendy. I am 72 and will definitely be back.

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Response from Richard Ward Hair & Metrospa

Dear Ellen,

Thank you so much for making the journey from Newcastle to see us – we’re delighted to hear it has been worthwhile both times.

David will be thrilled that you loved your colour and the delicate highlights, and Maddie will be so pleased to know you felt fabulous, youthful and trendy after your blow-dry. It means so much to us that you felt so confident leaving the salon.

We can’t wait to welcome you back for another lovely visit.

Warmest wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Ecellence

Felicity Smith
23rd Oct 2026
Team Member: Cindy
5.0
Appointment verified by Phorest

Turned scuffed nails in to brilliant magic!

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Response from Richard Ward Hair & Metrospa

Dear Felicity,

Thank you so much for your lovely review! We’re delighted that our team could transform your scuffed nails into something magical.

It means a lot to hear you were so pleased with the result, and we hope to welcome you back for another pampering appointment soon.

Warmest wishes,
The team at Richard Ward Hair & Metrospa, Chelsea

Great service

Anonymous
22nd Oct 2026
5.0

Elettra always does a great job

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Response from Richard Ward Hair & Metrospa

Dear Guest,

Thank you so much for your lovely review. We’re delighted to hear that Elettra consistently does a great job and that you’re happy with your visits.

Warm regards,
The team at Richard Ward Hair & Metrospa, Chelsea

Hair

Fiona Holmes
22nd Oct 2026
Team Member: Emily
5.0
Appointment verified by Phorest

Lovely blow dry, very personable and friendly

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Response from Richard Ward Hair & Metrospa

Hi Fiona, thank you so much for your lovely review. We’re delighted you enjoyed your blow dry and felt so well looked after by the team. Your kind words mean a lot, and we hope to welcome you back again soon for another relaxing visit.

Warm wishes,
The team at Richard Ward Hair & Metrospa

October 2026

Jacqueline Edwards
21st Oct 2026
Team Member: Joey
5.0

A most enjoyable experience with a wonderful cut, thank you

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Response from Richard Ward Hair & Metrospa

Hi Jacqueline,

Thank you so much for your lovely review. We’re delighted to hear you had such an enjoyable experience and that you’re pleased with your cut. We’ll be sure to pass your kind words on to the team.

We look forward to welcoming you back soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa

Mrs

Ann Garbett
21st Oct 2026
Team Member: Caterina
5.0
Appointment verified by Phorest

Most enjoyable experience

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Response from Richard Ward Hair & Metrospa

Hi Ann,

Thank you so much for your lovely review. We’re delighted to hear you had such an enjoyable experience with us. It means a great deal to the whole team, and we hope to welcome you back again soon for another relaxing visit.

Best wishes,
The team at Richard Ward Hair & Metrospa

The Diana Cut!

Nancy Hollendoner
21st Oct 2026
Team Member: Cristiano
5.0
Appointment verified by Phorest

Never a bad hair day after seeing Christiano

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Response from Richard Ward Hair & Metrospa

Hi Nancy,

Thank you so much for your lovely review! We’re delighted to hear that Christiano always leaves you feeling fabulous and free from bad hair days. We’ll be sure to pass your kind words on to him – he’ll be thrilled.

We look forward to welcoming you back soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa