Richard Ward Hair & Metrospa

82 Duke of York Square, Sloane Square, Chelsea, Greater London, SW3 4LY

About us

Award-Winning

Richard’s uber-cool, award-winning Sloane Square salon plays host to a team of over 90 expert staff, looking after the hair and beauty needs of over 1,200 clients per week. Housed in a stunning Grade II listed building flooded with natural light, the RW brand has been synonymous with creating chic Chelsea hair and beauty for 3 decades.

Past winner of Outstanding Salon of the Year at the London Hair and Beauty Awards, and Hair Magazine’s London Salon of the Year, the salon has been described as ‘leisurely and luxurious yet unpretentious’. Home to over 250 innovative hair and beauty treatments and services, all designed to deliver couture hair and bespoke beauty, the salon includes the renowned Metrospa, our unique brand of city day spa; a state-of-the-art pampering zone featuring expert, celebrated therapists and exclusive Decleor, SkinCeuticals, Intraceuticals and Shellac and Footlogix treatments.

Richard’s unique, long-standing team has been dubbed by Vogue Magazine as ‘obsessional about that elusive personal touch’ in his ‘spectacularly sunny, cleverly sectioned space’, likening the salon’s manager Gavin to a maitre’d at The Ivy. Italian Vanity Fair describes Richard Ward Hair & Metrospa as one of the most ‘ultra-glamour salons’ not only in Europe but world-wide, cementing Richard’s Italian reputation as ‘Golden Scissors’ and further cementing his global reputation for his eponymous, inimitable Chelsea Blow Dry.

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Opening hours

Monday 09:00 - 18:00
Tuesday 08:30 - 19:00
Wednesday 08:30 - 19:00
Thursday 08:30 - 19:00
Friday 08:30 - 19:00
Saturday 09:00 - 19:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body
Aesthetics

Our work

Reviews

4.88
673 verified reviews
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Value
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Filter by rating

Nail Review

Sheryl Dellapina
22nd Jan 2026
Team Member: Pinki
5.0
Appointment verified by Phorest

I had a manicure and a pedicure with Pinki. She did a fabulous job. She was professional and very pleasant.

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Hair appointment

Louise
22nd Jan 2026
Team Member: Tommy
5.0
Appointment verified by Phorest

Fantastic and knowledgeable about what would suit my face and age and ability to style myself

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Always the best

Violet manners
21st Jan 2026
Team Member: Thomas
5.0
Appointment verified by Phorest

Best colour always gies above and beyond

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Rosenfeld

Lara
21st Jan 2026
Team Member: Caterina
5.0
Appointment verified by Phorest

As always - brilliant experience !

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Selwood

Sara
21st Jan 2026
Team Member: Pia
5.0
Appointment verified by Phorest

My appointment was fine… but the slot was apparently double booked. It’s a real pain waiting for the same amount of time that an appointment itself takes. In the past I’ve experienced even longer waits when a previous client has turned up late.

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A first class hairdresser in London

Fiona Holmes
20th Jan 2026
Team Member: Fiona
5.0
Appointment verified by Phorest

Fiona always takes time to understand what you want in discussion with what she sees. She then is a fantastic cutter & does a wonderful blow dry cannot recommend her highly enough.

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Mrs

Patrice Miles Brown
19th Jan 2026
Team Member: Adolfo
5.0

Adolpho and Cathy are true professionals I tend to write the same each time I’ve been going to Richard Ward since it was in Sloane Street hence a long time that should speak volumes also Richard charming as ever is there and working quite a lot which I think is important , the Reception team as professional as ever .

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Response from Richard Ward Hair & Metrospa

Dear Patrice Miles Brown,

Thank you for taking the time to share your experience at our salon. We are thrilled to hear that you have been a loyal customer for many years.

We are also pleased to know that you appreciate seeing Richard working at the salon, as it is important for us to have a hands-on approach with our clients. Our reception team works hard to ensure that our clients feel welcome and receive excellent service.

We truly appreciate your loyal support and look forward to seeing you at our salon again soon.

Best regards,

The team at Richard Ward Hair & Metrospa

Mrs

Anonymous
18th Jan 2026
4.5

Excellent

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Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had an excellent experience at our salon.

We truly appreciate your kind words and hope to have the pleasure of welcoming you back to our salon in the future.

Warmest regards,
The team at Richard Ward Hair & Metrospa.

Excellent

Ros Webster
18th Jan 2026
Team Member: Robert
5.0
Appointment verified by Phorest

My appointments with Robert are always a treat. I come from Gloucestershire and am never disappointed. Robert listens, is relaxed, never rushed, and manages to exactly interpret what I would like. I always come home with a lovely stress free manageable haircut. I really enjoy the chats, cups of tea, and the VIP treatment and leave feeling much uplifted.
Thank you.

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Response from Richard Ward Hair & Metrospa

Hi Ros,

Thank you for taking the time to leave such a lovely review about your appointments with Robert at our salon. We are delighted to hear that you always had a positive experience with us.
We look forward to welcoming you back to the salon in the future and providing you with another enjoyable experience.

Best regards,
The team at Richard Ward Hair & Metrospa

Blow dry

Clementine Troughton
17th Jan 2026
Team Member: Emily
5.0
Appointment verified by Phorest

She was great, very happy with my blow dry. Thorough and quick considering my hair is so long. Would book her again.

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Response from Richard Ward Hair & Metrospa

Hi Clementine, thanks so much for taking the time to leave us a review! We're so glad to hear that you were happy with your blow dry and that you found our stylist to be thorough and quick - especially with long hair! We would love to have you book with us again in the future. Thank you for choosing us for your hair needs. Best, the team at Richard Ward Hair & Metrospa.

Super experience

Gillian Corbett
17th Jan 2026
Team Member: Emily
5.0
Appointment verified by Phorest

As always had an amazing experience at Richard Wards today. First time with Emily, she is very professional, charming and great at her job.

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Response from Richard Ward Hair & Metrospa

Hi Gillian,

Thank you so much for taking the time to leave a review for our salon. We are thrilled to hear that you had an amazing experience at our salon today. We're so glad that you got to meet Emily and that she provided you with a professional and charming service. We truly appreciate your kind words and will be sure to pass on your compliments to Emily.

Thank you for choosing our salon and we look forward to seeing you again soon!

Warmly,
The team at Richard Ward Hair & Metrospa

Mrs

Amanda
17th Jan 2026
3.5
Appointment verified by Phorest

She was a nice girl not sure she has the experience yet to deal with certain hair …. to be honest my hair is difficult

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Response from Richard Ward Hair & Metrospa

Dear Amanda,

Thank you for taking the time to leave a review for us.

We apologize if you felt that your hair was difficult to deal with. All of our stylists are trained and experienced in handling different hair types, so am presuming you may have seen a junior stylist who has far less experience with difficult hair.

We appreciate your feedback and hope to see you soon at our salon, and maybe we need to get you booked in with a tier level above junior level.

Best regards,

The team at Richard Ward Hair & Metrospa

Today’s appointment

Margaret Minter
16th Jan 2026
Team Member: Cristiano
5.0
Appointment verified by Phorest

Excellent.

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Response from Richard Ward Hair & Metrospa

Dear Margaret,

Thank you so much for taking the time to leave such a lovely review for our salon! We are delighted to hear that you had an excellent experience with us.

Thank you for choosing to visit our salon and for sharing your experience. It means a lot to us!

Warmly,

The team at Richard Ward Hair & Metrospa

Today’s appointment

Margaret Minter
16th Jan 2026
Team Member: Cristiano
5.0
Appointment verified by Phorest

Excellent.

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Response from Richard Ward Hair & Metrospa

Dear Margaret,

We are thrilled to hear that you had an excellent experience at our salon. Thank you so much for taking the time to leave us a review.

We hope to see you at our salon again soon and provide you with another excellent hair and spa experience.

Thank you for choosing our salon and for your kind words!

Warmly,
The Team at Richard Ward Hair & Metrospa

Gets it!

Penny
16th Jan 2026
Team Member: Patrick
5.0
Appointment verified by Phorest

Patrick understands my hair - and me! He cuts beautifully and I always leave feeling uplifted. His cuts look good for weeks, rough dried or styled. It’s taken me time to find a stylist I trust - and I have one now in Payrick.

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Response from Richard Ward Hair & Metrospa

Hi Penny,

Thank you for taking the time to leave such a positive review for our salon. We are delighted to hear that you have found a stylist who truly understands both your hair and your personal style. We pride ourselves on providing exceptional service, and it means a lot to us that you trust Patrick to give you a beautiful cut every time.

We are thrilled that you always leave feeling uplifted and that Patrick's cuts last for weeks, whether you style them or not. We understand that finding the right stylist can be a journey, and we are so happy that you have found your go-to person in Patrick.

Thank you again for your kind words and for choosing our salon. We can't wait to see you again soon!

Best regards,

The Team at Richard Ward Hair & Metrospa

Latest visit

Anonymous
16th Jan 2026
5.0

Lovely experience as always. Great haircut and wash. All super.

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Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you so much for leaving us such a lovely review! We are thrilled to hear that you had a great experience at our salon and that you are happy with your haircut and wash. It's always our goal to provide excellent services and we are glad we met your expectations.

We truly appreciate your support and hope to see you again soon.

Best regards,
The team at Richard Ward Hair & Metrospa

Hair cut

Ann Costello
16th Jan 2026
Team Member: Adolfo
5.0
Appointment verified by Phorest

Adolfo is very professional, friendly and excellent at cutting and shaping hair . I

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Response from Richard Ward Hair & Metrospa

Hi Ann,
Thank you for taking the time to leave a review for us. We truly value your feedback and will make sure to pass along your kind words to Adolfo.
We look forward to seeing you again at the salon soon.
Best,
The team at Richard Ward Hair & Metrospa

Mrs

Nula Suchet
16th Jan 2026
Team Member: Adolfo
5.0
Appointment verified by Phorest

Adolfo is beyond superb - no one cuts my hair like he does

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Response from Richard Ward Hair & Metrospa

Hi Nula,

Thank you so much for leaving such a lovely review about Adolfo! We are so glad to hear that he provided you with an excellent haircut and exceeded your expectations. He truly is a talented stylist and we are lucky to have him on our team.

We hope to see you again soon and we look forward to providing you with another superb experience. Thank you for choosing our salon.

Best,
The Team at Richard Ward Hair & Metrospa

Collins

Freda
15th Jan 2026
Team Member: Ashleigh
5.0
Appointment verified by Phorest

A is perfect!

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Response from Richard Ward Hair & Metrospa

Dear Freda,

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a perfect experience at our salon.

Here at Richard Ward Hair & Metrospa, our team strives to provide top-quality services while making our clients feel comfortable and relaxed. It is great to know that we were able to do just that for you.

We appreciate your support and we look forward to seeing you again soon!

Best,
The Team at Richard Ward Hair & Metrospa

Trim

Claire
15th Jan 2026
Team Member: Sonia
5.0
Appointment verified by Phorest

Brilliant. Always takes time to trim my fringe at short notice and give advice about extensions and pricing.

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Response from Richard Ward Hair & Metrospa

Hi Claire,

Thank you so much for your lovely review! It's fantastic to hear that our team at Richard Ward Hair & Metrospa has been able to provide you with such great service, even at short notice.

We are always happy to offer advice and guidance on hair extensions and pricing, and it's great to know that this has been helpful to you. We strive to ensure that all of our clients feel comfortable and well taken care of during their visits.

Thank you again for your kind words, and we look forward to seeing you again soon.

Best regards,
The team at Richard Ward Hair & Metrospa

I’ve been seeing Jonathan for years…

Marina
15th Jan 2026
Team Member: Jonathan
5.0
Appointment verified by Phorest

Being a repeat client says it all. I trust Jonathan’s advice and always leave feeling confident about my hair.

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Response from Richard Ward Hair & Metrospa

Hi Marina,

We are so happy to hear that you trust our stylist, Jonathan, and that you always leave feeling confident about your hair. As a repeat client, your satisfaction means a lot to us, and we are grateful for your continued support.

Thank you for taking the time to leave us a review, and we look forward to seeing you again soon.

Best regards,
The team at Richard Ward Hair & Metrospa

LPT Haircut

Dishaa Sinha
15th Jan 2026
Team Member: Karen
5.0
Appointment verified by Phorest

She was very supportive and kind. And I absolutely love the new haircut and the way she styled it.

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Response from Richard Ward Hair & Metrospa

Hi Dishaa,

Thank you for your lovely review! We are so glad to hear that you had a great experience with us. We appreciate your kind words and look forward to seeing you again soon.

Best regards,
The team at Richard Ward Hair & Metrospa

Amaze

Flora
15th Jan 2026
Team Member: Caterina
5.0
Appointment verified by Phorest

She did the most amazing job at styling my hair, thoughtful with the length and checked I was happy with it throughout. Lovely to chat to!

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Response from Richard Ward Hair & Metrospa

Dear Flora, thank you so much for taking the time to leave such a lovely review! We are delighted to hear that you had a great experience at our salon. It's wonderful to know that you enjoyed chatting with us as well. We hope to see you again soon for another amazing hair transformation. All the best, Team at Richard Ward Hair & Metrospa.

Blow dry

Louise Hoskyns
15th Jan 2026
Team Member: Maddie
5.0
Appointment verified by Phorest

Maddie was excellent at my blow dry. She also washed my hair beautifully and I will definitely visit her again.

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Response from Richard Ward Hair & Metrospa

Dear Louise,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that Maddie provided you with excellent service during your visit. Our team takes great pride in providing top-notch blow outs and we're glad to hear that Maddie also did a fantastic job washing your hair. We will be sure to pass along your kind words to her. We are looking forward to welcoming you back soon for another great experience.

Warmly,
The team at Richard Ward Hair & Metrospa

Excellent service always.

Sjeila Pacak
15th Jan 2026
Team Member: Kinga
5.0
Appointment verified by Phorest

Kinga ia amazing .
I have been seeing her for probably 10 years maybe longer and I am still more than 100% happy with the service she provides.
A visit to Richard Ward is akin to visiting one's own family of friends.
Thank you.

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Response from Richard Ward Hair & Metrospa

Hi Sjeila,

Thank you so much for your kind words and loyalty towards our salon. We are thrilled to hear that you have been a satisfied client of Kinga for over 10 years! It's always a pleasure to know that our clients feel like they are visiting family and friends when they come to us.

Our team at Richard Ward Hair & Metrospa pride ourselves on providing exceptional service to each and every one of our clients, so we are happy to hear that you are more than 100% satisfied with Kinga's service.

Thank you again and we look forward to seeing you on your next visit to the salon.

Best,
The team at Richard Ward Hair & Metrospa.

Sophisticated

Matthew Pike
14th Jan 2026
Team Member: Tommy
5.0
Appointment verified by Phorest

An excellent experience with a very sophisticated hairstylist who in turn was very engaging

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Response from Richard Ward Hair & Metrospa

Dear Matthew,

Thank you for taking the time to leave us a review. We are delighted to hear that you had an excellent experience with our hairstylist.

We strive to provide a great service, so it is rewarding to receive positive feedback. We hope to have the opportunity to welcome you back to our salon in the future.

Thank you for choosing us and for being a part of the Richard Ward Hair & Metrospa family.

Best Regards,
The team at Richard Ward Hair & Metrospa

Great Results, Every Visit

Sanjay
13th Jan 2026
Team Member: Joey
5.0
Appointment verified by Phorest

I’ve been going to Joey for a number of years and he is consistently excellent. He really listens, gives thoughtful advice, and always delivers a great result. He’s incredibly friendly and professional, and you walk out feeling amazing every time. The wider salon team are just as welcoming and friendly, which makes the whole experience genuinely enjoyable. Highly recommend.

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Response from Richard Ward Hair & Metrospa

Dear Sanjay, thank you so much for taking the time to leave such a lovely review for Joey. We are also pleased that you have had a positive experience with our wider salon team, as we strive to provide a welcoming and friendly atmosphere for all our clients. Thank you for recommending us, and we look forward to seeing you again soon. Best, The team at Richard Ward Hair & Metrospa.

Fantastic highlights

Camilla
12th Jan 2026
Team Member: Kelly
5.0
Appointment verified by Phorest

Such beautiful colour and so thorough and efficient!

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Response from Richard Ward Hair & Metrospa

Hi Camilla, we are so happy to hear that you had a great experience at our salon! Our team takes pride in providing beautiful color services and ensuring efficiency during your appointments. Thank you for your kind words and we hope to see you again soon. Take care! - The Team at Richard Ward Hair & Metrospa

Mrs

Yeye Goldman
11th Jan 2026
Team Member: Patrick
5.0
Appointment verified by Phorest

I’ve been going to Patrick for many years and I think he’s great

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Response from Richard Ward Hair & Metrospa

Dear Yeye Goldman,

Thank you for taking the time to leave a review for our salon. We are happy to hear that you have been a loyal client of Patrick's for many years and think he is great. We are proud to have Patrick as part of our team at Richard Ward Hair & Metrospa.

We strive to provide our clients with exceptional services and it means a lot to us that you have been a satisfied customer for so long. We appreciate your support and will make sure to pass on your kind words to Patrick.

We look forward to seeing you at the salon again soon. Thank you for choosing Richard Ward Hair & Metrospa for your hair needs.

Best regards,

The team at Richard Ward Hair & Metrospa

Hair cut

Pippa
10th Jan 2026
Team Member: Fiona
5.0
Appointment verified by Phorest

Took a long time cutting to make sure the shape was consistent and continued to check the lengths
Fiona is always very polite and social and makes someone feel at ease
Always an excellent haircut !

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Response from Richard Ward Hair & Metrospa

Hi Pippa,

Thank you so much for taking the time to leave us such a lovely review. It makes us very happy to hear that you had a great experience at our salon. Fiona will be thrilled to know that she made you feel at ease and gave you an excellent haircut.

We truly appreciate your kind words and look forward to welcoming you back to our salon in the future.

Best regards,
The team at Richard Ward Hair & Metrospa

Regrowth tint

Louisa Jayne Carrington
10th Jan 2026
5.0
Appointment verified by Phorest

Rebecca was great, listened to concerns I had and acted accordingly
Super efficient and has an ie manner
As always lovely to spend time in Richard Ward

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Response from Richard Ward Hair & Metrospa

Hi Louisa Jayne Carrington,

Thank you so much for your kind review! We are delighted to hear that you had a positive experience during your visit with us. We are especially happy to hear that Rebecca took the time to listen to your concerns and provide excellent service. We strive to create a welcoming and efficient atmosphere at Richard Ward, and we are glad that you enjoyed your time with us.

Thank you again for choosing our salon and we look forward to seeing you again soon!

Best,
The team at Richard Ward Hair & Metrospa

Excellent

Sarah
10th Jan 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Excellent Cut and service
Front desk and assistant very attentive

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Response from Richard Ward Hair & Metrospa

Dear Sarah,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to know that you had an excellent cut and received great service. Our front desk and assistants always strive a great experience for our clients. It means a lot to us that you noticed and appreciated their efforts.

We truly value your feedback and your support means the world to us. We hope to see you soon at our salon for your next visit!

Best,
The Team at Richard Ward Hair & Metrospa

Excellent service

Anonymous
10th Jan 2026
5.0

Excellent service as always.

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Response from Richard Ward Hair & Metrospa

Thank you for taking the time to share your experience at our salon. We are thrilled to hear that you had an excellent experience with us! We hope to continue to exceed your expectations in the future.
Thank you for your support, and we look forward to seeing you again soon.
Best,
The Team at Richard Ward Hair & Metrospa.

Great

Angus
10th Jan 2026
5.0

Always leave really liking my haircut, and will continue to come back

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Response from Richard Ward Hair & Metrospa

Dear Angus,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you have consistently enjoyed your haircuts with us and we appreciate your loyalty.

We believe that a great haircut is not only about the end result, but also the overall experience.
We look forward to seeing you again and providing you with more fantastic haircuts in the future. Thank you for choosing our salon and allowing us to be a part of your hair journey.

Best regards,
The team at Richard Ward Hair & Metrospa

Excellent service

Susan Gordon
10th Jan 2026
Team Member: Ashleigh
5.0
Appointment verified by Phorest

Excellent cut, friendly service. Would definitely recommend

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Response from Richard Ward Hair & Metrospa

Hi Susan, thank you so much for your kind words! We are delighted to hear that you had an excellent experience at our salon. We are thrilled that you would recommend us to others and we hope to see you again soon. Thank you for choosing our salon for your hair needs. All the best, the team at Richard Ward Hair & Metrospa.

Haircut w Adolfo

Anonymous
9th Jan 2026
5.0

Adolfo is an excellent stylist and hairdresser always giving me a perfect cut.

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Response from Richard Ward Hair & Metrospa

Hi there,

Thank you so much for taking the time to leave us such a lovely review!

Thank you again for your support, and we look forward to seeing you at the salon soon!

Best,
The team at Richard Ward Hair & Metrospa

Ms

Lesley ajoseoh
9th Jan 2026
Team Member: Adolfo
5.0
Appointment verified by Phorest

As always Adolpho gives a wonderful blow dry and I have been coming to him for many years

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Response from Richard Ward Hair & Metrospa

Hi Lesley,

Thank you for taking the time to leave us a review. We are thrilled to hear that Adolpho consistently gives you a wonderful blow dry. We truly value long-term clients like yourself.

We appreciate your loyalty to our salon and Adolpho, and we will make sure to pass along your kind words to him. We can't wait to see you again soon to give you another amazing experience.

Best,
The Team at Richard Ward Hair & Metrospa

Haircut

Anonymous
9th Jan 2026
5.0

Brilliant as always

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Response from Richard Ward Hair & Metrospa

Hi there,

Thank you so much for your lovely review!

Our team strives to provide the best service and we're thrilled to know that we consistently meet your expectations.

We truly appreciate your ongoing support and can't wait to see you again at Richard Ward Hair & Metrospa!

All the best,
The team at Richard Ward Hair & Metrospa

Haircut

Monty
8th Jan 2026
Team Member: Jonathan
5.0
Appointment verified by Phorest

Lovely place, typically go to a barber where they aren’t tailored for longer haired clients, but here Jonathan knew exactly what to do which is refreshing!

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Response from Richard Ward Hair & Metrospa

Dear Monty,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you enjoyed your experience at our salon and that our stylist, Jonathan, was able to cater to your longer hair needs.

We are delighted to know that Jonathan's expertise was refreshing and that you left feeling satisfied with your haircut. We will make sure to pass along your kind words to him.

We look forward to welcoming you back to our salon in the future.

Sincerely,
The team at Richard Ward Hair & Metrospa

Superb

Tessa
8th Jan 2026
Team Member: Joey
5.0
Appointment verified by Phorest

He is so talented and charming.

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Response from Richard Ward Hair & Metrospa

Hi Tessa,

Thank you so much for your kind words about our team member! We are thrilled to hear that you had a great experience at our salon. We strive to provide excellent service and it's wonderful to know that our efforts have not gone unnoticed.

We are lucky to have such a talented and charming team member at our salon. We will definitely pass on your compliments to him.

We look forward to seeing you again soon!

Warmly,
The team at Richard Ward Hair & Metrospa

Excellent

Clare Kalis
8th Jan 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Joey has looked after my hair for years. He is very talented and extremely professional.

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Response from Richard Ward Hair & Metrospa

Hi Clare,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you have been a loyal guest of Joey's. We truly value your feedback, and we will be sure to pass along your kind words to Joey.

We are always striving to provide the highest quality service,s and we are thrilled that we have met your expectations. We look forward to seeing you again soon and providing you with another exceptional experience.

Best regards,

The team at Richard Ward Hair & Metrospa

Luscious locks

Nicki Chapman
8th Jan 2026
Team Member: Sonia
5.0
Appointment verified by Phorest

Once again my hair has been transformed by Sonia and my Great Length Extensions. Luscious locks without damaging my hair
I love them!
Thank you

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Response from Richard Ward Hair & Metrospa

Hi Nicki,

Thanks for taking the time to leave us such a lovely review! We are thrilled to hear that you are happy with your new hair transformation by Sonia and your Great Length Extensions.

We can't wait to have you back at our salon to maintain your luscious locks. Thank you for trusting us with your hair, and we look forward to seeing you again soon.

Best,
The team at Richard Ward Hair & Metrospa

Blowdry

Frances Luczyc Wyhowska
8th Jan 2026
Team Member: Megan
5.0
Appointment verified by Phorest

Megan does great work and she is also extremely nice.

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Response from Richard Ward Hair & Metrospa

Dear Frances,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a great experience with Megan and that she was able to deliver excellent results for you. We are also happy to know that she made your visit even more enjoyable with her friendly demeanor. We will be sure to pass along your kind words to her and the rest of our team.

We are grateful for your support and look forward to welcoming you back to our salon in the future.

Best regards,

The team at Richard Ward Hair & Metrospa

Thank you

Lady Jay (Sylvia)&’
8th Jan 2026
Team Member: Nando
5.0
Appointment verified by Phorest

Efficient, sophisticated service

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Response from Richard Ward Hair & Metrospa

Hi Lady Jay (Sylvia),

Thank you for taking the time to share your experience at our salon. We are thrilled to hear that you found our service efficient and sophisticated. Our team works hard to provide the best possible experience for our clients.

We appreciate your feedback and hope to see you again soon for another pampering session. Our team is always here to make sure you leave feeling great.

Thank you for choosing us and for being a part of our salon community.

Kind regards,

The team at Richard Ward Hair & Metrospa

Fabulous haircut

Sarah Brown
7th Jan 2026
Team Member: Denise
5.0
Appointment verified by Phorest

Denise cut my hair and it provided exactly the New Year pick me up that I needed. It looks great.

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Response from Richard Ward Hair & Metrospa

Hi Sarah,

Thank you so much for leaving us a review! We are thrilled to hear that Denise provided you with a fantastic haircut and a New Year pick-me-up. We strive to provide excellent services that leave our clients feeling their best.

It's great to know that your hair looks great after your visit. We appreciate your kind words and we hope to see you again soon for your next hair appointment.

Best regards,
The team at Richard Ward Hair & Metrospa

Haircut

Many
6th Jan 2026
Team Member: Caterina
5.0
Appointment verified by Phorest

Caterina is a great stylist and I’ve always been happy with the outcome. Clean lines and seems to understand my rambles about what I’m aiming for!

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Response from Richard Ward Hair & Metrospa

Dear Many,

Thank you so much for taking the time to share your positive experience at our salon. We're so glad to hear that you've always been happy with the outcome of your visits with us. It means a lot to us that you appreciate our attention to detail and our ability to understand your vision for your hair.

We truly value your patronage and can't wait to continue providing you with exceptional service and beautiful results. We look forward to seeing you again soon at Richard Ward Hair & Metrospa.

Best regards,

The team at Richard Ward Hair & Metrospa

Excellent experience

Uzma
6th Jan 2026
Team Member: Patrick
5.0
Appointment verified by Phorest

Patrick is amazing. So knowledgable about hair and gave me the best haircut I’ve had. Absolutely love it. Thank you.

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Response from Richard Ward Hair & Metrospa

Hi Uzma,

Thank you so much for leaving such a positive review about your experience with Patrick at our salon. We are absolutely thrilled to hear that you loved your haircut and found Patrick to be knowledgeable.

We truly appreciate your kind words and hope to see you again soon at our salon. Thank you for choosing us to take care of your hair needs.

Best,
The team at Richard Ward Hair & Metrospa

So Happy

Ger Hogan
6th Jan 2026
Team Member: Robert
5.0
Appointment verified by Phorest

Robert is a really nice guy and such an excellent stylist. I fly over from Dublin to have him cut my hair and am always pleased, particularly so today.

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Response from Richard Ward Hair & Metrospa

Hi Ger,

Thank you for taking the time to write such a kind review about Robert. We are so happy to hear that you enjoy his services and even fly over to see him! We agree that he is an excellent stylist, and we feel lucky to have him on our team.
We are glad that you were particularly pleased with your recent haircut. We strive to provide excellent service to all of our clients, and we are very grateful for your continued support.
Thank you again for your kind words. It means a lot to us.
Take care,

The team at Richard Ward Hair & Metrospa

Excellent!

Holly Walters
6th Jan 2026
Team Member: Sabina
5.0
Appointment verified by Phorest

Wonderful blow dry! Huge thank you!!

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Response from Richard Ward Hair & Metrospa

Hi Holly! Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a wonderful experience with us and were happy with your blow dry. Our team always aims to provide exceptional hair services to our clients. We look forward to seeing you again soon. Thank you again for your kind words! Take care. The team at Richard Ward Hair & Metrospa.

Blow dry

Emily chapman
5th Jan 2026
Team Member: Karen
5.0
Appointment verified by Phorest

Always a perfect blow dry that can last a week if I allow it! Thanks again for a great service this morning x

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Response from Richard Ward Hair & Metrospa

Hey Emily!

Thank you so much for taking the time to leave us this lovely review. We're so glad to hear that you were happy with your blow dry and that it lasted so long for you! We always strive to provide the best service possible for our clients and we're thrilled that we were able to do that for you today.

Thanks again for choosing our salon and for your kind words. We look forward to seeing you again soon!

Best,
The team at Richard Ward Hair & Metrospa