Richard Ward Hair & Metrospa

Thank you so much for your lovely review! We’re delighted you had a perfect blow-dry and that you enjoyed your visit. We hope to welcome you back again soon.

The team at Richard Ward Hair & Metrospa

Dear Celia,

Thank you so much for your lovely review. We’re delighted that Maddie helped you feel relaxed and comfortable during your appointment, especially while you’re dealing with so much. She’ll be so pleased to hear how happy you are with your hair and that she understood exactly what you wanted.

We can’t wait to welcome you back when you return!

Warmly,
The team at Richard Ward Hair & Metrospa

Dear Rayshum,

Thank you so much for your wonderful review and for recommending Caterina so highly.

We truly appreciate your kind words and look forward to welcoming you back soon.

Warm regards,

The team at Richard Ward Hair & Metrospa

Hi David, thank you for your lovely review.

We’ll be sure to pass your kind words on to him – he’ll be thrilled. We look forward to welcoming you back soon.

The team at Richard Ward Hair & Metrospa

Dear CL,

Thank you so much for your lovely review. We’re delighted to hear that Elettra helps you feel at ease and makes your salon visits a more relaxed experience. It’s wonderful to know you’re so pleased with your cut.

We’ll be sure to pass your kind words on to Elettra.

Warm wishes,
The team at Richard Ward Hair & Metrospa

Hi Hannah, thank you so much for your lovely review. We’re delighted to hear that you had such a great experience with us. It means a lot to the team, and we hope to welcome you back again very soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa

Hi Anne, thank you for your feedback. We’re sorry to hear your latest cut hasn’t met the standard you experienced at your previous visit. We understand how important it is that the shape and layering feel exactly right for you. We will have Edna get in touch directly to discuss your concerns and see how she can help.

Warm regards,
The team at Richard Ward Hair & Metrospa

Hi Abby,

Thank you so much for your lovely review! We’re delighted to hear you had such a positive experience from start to finish. It means a great deal to the whole team, and we hope to welcome you back again very soon.

Warmest wishes,
The team at Richard Ward Hair & Metrospa

Hi Peter, thank you so much for your lovely review. We’re delighted to hear that your experience was excellent as always. It means a great deal to the team that you continue to enjoy your visits, and we look forward to welcoming you back again soon.

Warm regards,
The team at Richard Ward Hair & Metrospa

Hi Lucy, thank you so much for your lovely review! We’re delighted you enjoyed your blow dry and hope it left you feeling fabulous. We look forward to welcoming you back again soon.

Best wishes,
The team at Richard Ward Hair & Metrospa

Thank you so much for your lovely review! We’re delighted you had such a perfect experience with us. We truly appreciate you taking the time to share it, and we look forward to welcoming you back soon.

The team at Richard Ward Hair & Metrospa

Hi Lucy,

Thank you so much for your lovely review! We’re delighted to hear you had another amazing experience and that everything was quick, efficient and exactly what you hoped for. It means a lot to know you continue to enjoy your visits with us.

We look forward to welcoming you back again soon!

The team at Richard Ward Hair & Metrospa

Hi Tessa, thank you so much for your lovely review. We’re delighted to hear that Adolfo understood your hair so well and that you were so pleased with the result. He’ll be thrilled to know you’re looking forward to seeing him again. We can’t wait to welcome you back!

Warm wishes,
The team at Richard Ward Hair & Metrospa

Thank you so much for your lovely review! We’re delighted to hear your first blow-dry with Ashley was perfect. We’ll be sure to pass on your kind words – she’ll be thrilled. As you have reviewed us anonymously, I cannot come back to your private note regarding our tiered pricing structure. As a Creative Director, Ashleigh is at one of our top-tier price points due to her years of experience, but please be aware, moving forward, that our amazing blow-dries start at £45 for the lower-tier stylist, and they still offer an outstanding service and finish.
We look forward to seeing you again soon.
Kind regards,
The Richard War Team

Hi Michael,

Thank you so much for your lovely review. We’re delighted to hear you’re pleased with your cut once again – it’s always a pleasure to have you with us. We look forward to welcoming you back soon.

Best wishes,
The team at Richard Ward Hair & Metrospa

Thank you so much for your lovely review and continued trust over the years. Because you left an anonymous review, I can't contact you directly to respond to your private comment about the spa music. I am sorry you did not find it relaxing; it can always be changed, as each of our therapists has access to do so. Please just mention it to your therapist if the music is not to your liking moving forward, and we can get it changed.

Warmly,
The team at Richard Ward Hair & Metrospa

Hi Tessa,

Thank you so much for your lovely review. We’ll be sure to pass your kind words on to him, and we look forward to welcoming you back when you’re ready for your next appointment.

Best wishes,
The team at Richard Ward Hair & Metrospa

Hi Jenny, thank you for your lovely review. We’re so pleased you enjoyed your facial and that our team member made your hair wash and blow-dry a great experience too. We’ll be sure to pass on your kind words. We hope to welcome you back soon!

Best wishes,
The team at Richard Ward Hair & Metrospa

Hi Valerie, thank you so much for your lovely review. We’re delighted to hear you had such a good experience and that Joey’s talent and natural skill stood out. We’ll be sure to pass your kind words on to him – they’ll mean a lot. We look forward to welcoming you back soon.

The team at Richard Ward Hair & Metrospa

Dear Sally,

Thank you so much for your lovely review. We’re delighted to hear you’re always pleased with your appointments and that Kelly did such a great job with your highlights. We’ll be sure to pass your kind words on to her.

It means a lot to know you continue to enjoy your visits, and we look forward to welcoming you back again soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa

Simona, thank you so much for your lovely review. We’re delighted to hear that you feel so well looked after by Mario and Adolfo. It means a great deal to us that you consider your visits a haven, and we truly appreciate your kind words and continued support.

Warmest wishes,
The team at Richard Ward Hair & Metrospa

Hi Sonia,

Thank you so much for your lovely review! We’re delighted to hear how happy you are with Maddie and that she makes every visit feel so enjoyable. She’ll be thrilled to know you appreciate her warmth, expertise and the care she takes with your hair. It means a lot that you always leave feeling better and confident with your blow-dry and finish.

We look forward to welcoming you back soon!

Warmly,
The team at Richard Ward Hair & Metrospa

Dear Jane,

Thank you so much for your lovely review and for being such a long-standing client. We’re delighted to hear how much you enjoy the welcoming atmosphere and energy of our team.

Kathy and Adolfo will be thrilled to know that their creative colour work and precision cuts leave you feeling so pleased – especially when strangers are complimenting your hair! It means a great deal to us that you trust them with your style.

We look forward to welcoming you back again soon.

Warmly,
The team at Richard Ward Hair & Metrospa

Hi Louisa,

Thank you so much for your excellent review! We’re delighted you had such a positive experience with us and really appreciate you taking the time to share it. We hope to welcome you back again soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa

Hi Ryan,

Thank you so much for your lovely review. We’re delighted to hear you had another excellent visit and that you enjoyed both your colour with Ryan and your cut with Joey. It’s wonderful to know you felt so well looked after and had such a warm, relaxing experience with us.

We’ll be sure to pass your kind words on to Ryan and Joey – they’ll be thrilled. We look forward to welcoming you back again soon!

Best wishes,
The team at Richard Ward Hair & Metrospa

Dear Lorna,

Thank you so much for your lovely review. We’re delighted to hear how pleased you are with your colour and that Ella helped you feel confident in the process. She’ll be thrilled to know her skill, eye for tone and care made such a difference. We look forward to welcoming you back and keeping your hair in safe hands!

Best wishes,
The team at Richard Ward Hair & Metrospa

Dear Elizabeth,

Thank you so much for your lovely review. We’re delighted to hear that Patrick’s blow-dries leave you feeling amazing every time – he’ll be thrilled to read your kind words. Creating that confident, feel-good feeling is exactly what we aim for, and it means a lot that you’ve shared your experience.

We look forward to welcoming you back soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa

Jane, thank you so much for your lovely review! We’re delighted to hear that your blow dries with Caterina leave you feeling refreshed and fabulous. We’ll make sure she sees your kind words – she’ll be thrilled. We look forward to welcoming you back for another little slice of heaven soon!

Warmly,
The team at Richard Ward Hair & Metrospa

Hi Monique,

Thank you so much for your lovely review. We’re delighted to hear you’re enjoying your new hairstyle and that it’s made you feel so great. Richard will be thrilled to know you’re happy with the result – we look forward to welcoming you back soon!

Best wishes,
The team at Richard Ward Hair & Metrospa

Dear Santa,

Thank you so much for your lovely words and for trusting David with your hair for over 20 years. We’re delighted to hear how happy you feel after each visit and couldn’t agree more – David truly is a gem, both as a stylist and a person.

We’ll be sure to pass your kind feedback on to him. We look forward to welcoming you back soon!

Warm wishes,
The team at Richard Ward Hair & Metrospa

Dear Frances,

Thank you so much for your lovely review. We’re delighted to hear you found your visit efficient, charming and professional. It means a great deal to the whole team to know we helped make your experience an enjoyable one.

We look forward to welcoming you back soon.

Warm regards,
The team at Richard Ward Hair & Metrospa

Thank you so much for your lovely review. We’re delighted to hear you were very happy with your appointment, as always. It means a great deal to know you continue to enjoy your visits, and we look forward to welcoming you back soon.

Warm regards,
The team at Richard Ward Hair & Metrospa

Dear Pippa,

Thank you so much for your wonderful review. We’re delighted to hear how happy you are with Ella’s colour work – she truly is incredibly talented, and we’ll be sure to pass on your lovely words to her. It’s fantastic that you’re receiving so many compliments on your hair!

We’ll also make sure Meghan hears your kind feedback. We’re so pleased you enjoyed your time with us and look forward to welcoming you back soon.

Warmest wishes,
The team at Richard Ward Hair & Metrospa

Dear Gina,

Thank you so much for your lovely review and for your loyalty over the past 11 years. We’re delighted to hear that you continue to enjoy Kinga’s facials and feel both relaxed and pleased with the results each time. She’ll be thrilled to know you would recommend her.

We truly appreciate your kind words and look forward to welcoming you back for another relaxing visit soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa

Hi Paul,

Thank you so much for your lovely review. We’re delighted you had such a positive experience with Karen, especially for such a meaningful occasion. Donating your hair to the Little Princess Trust is a wonderful thing to do, and we’re honoured to have been part of it.

Karen will be thrilled to hear how much you appreciated her care, skill and kindness. We’re so pleased she helped make the experience enjoyable and that you left feeling happy with your new look.

We look forward to welcoming you back soon.

Best wishes,
The team at Richard Ward Hair & Metrospa

Hi Sophie, thank you so much for your lovely feedback. We’re delighted to hear that Joey consistently goes above and beyond and delivers such a great experience for you. We’ll be sure to pass your kind words on to him – they’ll mean a lot.

Warm regards,
The team at Richard Ward Hair & Metrospa

Dear Santa,

Thank you so much for your lovely review and for trusting Robbie with your hair over the years. We’re delighted to hear how happy you are with his beautiful work and, of course, his lovely company too. We’ll be sure to pass your kind words on to him – they’ll mean a great deal.

Warm wishes,
The team at Richard Ward Hair & Metrospa

Hi Izzy,

Thank you so much for your lovely review! We’re thrilled to hear you had the best haircut and blow-dry you’ve ever had. Joey will be delighted to know how much you appreciated both your hair and his warm, friendly service.

We can’t wait to welcome you back for another visit soon!

The team at Richard Ward Hair & Metrospa

Dear Santa,

Thank you so much for your wonderful review. We’re delighted to hear you always leave feeling on cloud nine and loving your beautiful highlights. It means so much to know that your appointments feel like the best kind of therapy too! We’ll be sure to pass your kind words on to him – he’ll be thrilled.

Warm wishes,
The team at Richard Ward Hair & Metrospa