Richard Ward Hair & Metrospa

82 Duke of York Square, Sloane Square, Chelsea, Greater London, SW3 4LY

About us

Award-Winning

Richard’s uber-cool, award-winning Sloane Square salon plays host to a team of over 90 expert staff, looking after the hair and beauty needs of over 1,200 clients per week. Housed in a stunning Grade II listed building flooded with natural light, the RW brand has been synonymous with creating chic Chelsea hair and beauty for 3 decades.

Past winner of Outstanding Salon of the Year at the London Hair and Beauty Awards, and Hair Magazine’s London Salon of the Year, the salon has been described as ‘leisurely and luxurious yet unpretentious’. Home to over 250 innovative hair and beauty treatments and services, all designed to deliver couture hair and bespoke beauty, the salon includes the renowned Metrospa, our unique brand of city day spa; a state-of-the-art pampering zone featuring expert, celebrated therapists and exclusive Decleor, SkinCeuticals, Intraceuticals and Shellac and Footlogix treatments.

Richard’s unique, long-standing team has been dubbed by Vogue Magazine as ‘obsessional about that elusive personal touch’ in his ‘spectacularly sunny, cleverly sectioned space’, likening the salon’s manager Gavin to a maitre’d at The Ivy. Italian Vanity Fair describes Richard Ward Hair & Metrospa as one of the most ‘ultra-glamour salons’ not only in Europe but world-wide, cementing Richard’s Italian reputation as ‘Golden Scissors’ and further cementing his global reputation for his eponymous, inimitable Chelsea Blow Dry.

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Opening hours

Monday 09:00 - 18:00
Tuesday 08:30 - 19:00
Wednesday 08:30 - 19:00
Thursday 08:30 - 19:00
Friday 08:30 - 19:00
Saturday 09:00 - 19:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body
Aesthetics

Our work

Reviews

4.88
911 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Excellent

Jo Mackenzie
14th Apr 2026
Team Member: Sonia
5.0
Appointment verified by Phorest

Excellent cut and blow dry and a very helpful chat before to work out what to do

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Value
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Brand new hair. Long to a funky bob.

Kate McGahan
13th Apr 2026
Team Member: Adolfo
5.0
Appointment verified by Phorest

I was recommended to Adolfo by Samantha Wright as Adolfo cut her son Oliver’s hair. Like me he has very curly hair and he cut that really well.

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Blow dry

Anonymous
13th Apr 2026
5.0

Beautiful beach waves

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A excellent experience

Moira Langley
13th Apr 2026
Team Member: Gina
5.0
Appointment verified by Phorest

I had electrolysis & a lovely facial. My treatment was professional extremely caring & I left happy and confident. Thank you so much Gina.

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Hair cut

Julia
13th Apr 2026
Team Member: Karen
5.0
Appointment verified by Phorest

Karen was excellent and understood exactly what I wanted to achieve with my hair style and she achieved it !

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Wonderful and perfect blow dry

Tanya Hames
13th Apr 2026
Team Member: Patrick
5.0
Appointment verified by Phorest

I love getting my hair done by Patrick. His blow dry is just perfect and fabulous. All bouncy, with volume. I would highly recommend Patrick.

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Sensational

Jeannie Dumas
11th Apr 2026
Team Member: Cristiano
5.0
Appointment verified by Phorest

Crissy is an artist and was amazing as always! I always leave feeling fabulous. Moreover the entire team at Richard Ward are wonderful. They look after their clients from the moment they walk in the door to when they leave, from reception to the catering team, assistants, stylists etc.

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Cut and blow dry and colour

Laura C
11th Apr 2026
Team Member: Megan
4.5
Appointment verified by Phorest

Wonderful cut and blow dry by Megan so many compliments huge thank you. Special mention to George for colour who instinctively knows what to do. So happy to be back at Richard Ward where they get it right.

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A great experience!

Ryan Smith
11th Apr 2026
Team Member: Joey
5.0
Appointment verified by Phorest

A first time visitor and I had a great experience from the door to the chair, and back. Joey is clearly a master of his craft and very knowledgeable, he knew exactly what I wanted and delivered it perfectly! I’ll be back again 100%

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Feels great

Sam
11th Apr 2026
5.0

Honestly can’t recommend my hairdresser highly enough. Every single visit is a brilliant experience from start to finish. Robert takes the time to really listen to what I want, offers thoughtful advice, and somehow always manages to exceed my expectations.

Not only is he incredibly skilled and precise, but he also creates such a relaxed and welcoming atmosphere. I always leave the chair feeling refreshed, confident, and genuinely pleased with how I look.

It’s rare to find someone who consistently delivers such high-quality results while making you feel completely at ease. If you’re looking for a hairdresser who truly cares about their craft and their clients, look no further. Always so greatful 🙏

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Fiona and Ella the A team

Louisa
10th Apr 2026
Team Member: Fiona
5.0
Appointment verified by Phorest

As always, Ella on my colour and Fiona on my cut are the ultimate A-Team both are highly talented colours and stylist and the whole experience with them both is delightful

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Always 10/10

Claire
10th Apr 2026
Team Member: Jonathan
5.0
Appointment verified by Phorest

Fabulous team, service coffee, cut, blow dry and colour! So friendly and always feel amazing when I leave ☺️

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Great cut & blow dry

Fiona Fontaine
8th Apr 2026
Team Member: Elettra
4.5
Appointment verified by Phorest

Love Elettra she did a brilliant job! So professional and lovely
I had a great time and love my cut! 👍

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The best in the business

Peter Brigham
8th Apr 2026
Team Member: Adolfo
5.0
Appointment verified by Phorest

Adolfo is the best. My wife trusts no one else to cut my hair. He knows exactly what he is doing. He is such a consummate professional, always with a smile and a good word. My hair is always perfect. No wonder he has such a strong following. My only complaints from today have nothing to do with Adolfo: FIX THE BATHROOM and STOCK SHU UEMURA HAIR CREAM. In particular, not providing a loo for your high paying clients is frankly disgraceful.

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Great cut

Jo
8th Apr 2026
Team Member: Robert
5.0
Appointment verified by Phorest

A great cut as always and good to catch up with Robert.

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I like coming but perhaps I could find something better

Em
7th Apr 2026
Team Member: Caterina
4.0

Caterina is a fantastic hairdresser - she listens to what you want and puts it in place - couldn’t ask for more

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Fantastic

Simon
7th Apr 2026
Team Member: Cristiano
5.0
Appointment verified by Phorest

Listened to me and figured out was needed. Executed to perfection with charm, warmth and humour

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Narula

Susanna
7th Apr 2026
Team Member: Joey
5.0
Appointment verified by Phorest

As always Joey makes my 14 yr old son relaxed and happy in the knowledge he is going to get the exact hair cut he wants

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Cut and blow dry

Ashley
6th Apr 2026
Team Member: Cristiano
5.0
Appointment verified by Phorest

Absolutely amazing cut. I feel like a beautiful human again! He is the absolute best best best.

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Complaint

Cemile
4th Apr 2026
2.0
Appointment verified by Phorest

Not happy at all. Color is not what I wanted. I had asked for color plate prior to coloring but he did not even bring it

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Amazing experience

Belen
3rd Apr 2026
Team Member: Jonathan
5.0
Appointment verified by Phorest

Everything was amazing with Jonathan!

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So fabulous I’ve been a loyal customer for 25 years

Sue Hayes
2nd Apr 2026
Team Member: Mario
5.0
Appointment verified by Phorest

Mario is just fabulous. He did our whole family for a number of years and despite moving out of London many years ago I am a devoted fan. Colouring is fantastic, cutting and blow dry fabulous to I had to make no effort between visits.
I shouldn’t say this as I don’t want him booked up but never fails to do a fantastic job and great fun with it!

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Hair stylist

Caroline Howes
2nd Apr 2026
Team Member: Nando
5.0
Appointment verified by Phorest

Fantastic as always wouldn’t change him for the world

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I felt heard!

Kathy
2nd Apr 2026
Team Member: Joey
5.0

Thanks Joey for a) listening to me and b) not pushing a drastic changes onto me. Can’t wait to get the cut!

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Haircut

James
1st Apr 2026
Team Member: Cristiano
4.0

Cristiano is hands down the best

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Maria and Robert

Bernadette Paul
1st Apr 2026
5.0
Appointment verified by Phorest

What a dream team! Always amazing, a fantastic experience

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Genius

Rachel
1st Apr 2026
Team Member: Adolfo
5.0
Appointment verified by Phorest

This man is a genius - he works wonders every time - I feel a million dollars and ALWAYS get compliments on my hair !

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Ms

Heather McGlone
1st Apr 2026
Team Member: Megan
5.0
Appointment verified by Phorest

Another lovely appointment at Richard Ward. Megan for cut and blow dry, Rebecca for highlights. Really good people. Listen to what you want, check you’re happy afterwards, don’t dominate the appointment, chat if you want, let you read if you want. Tge staff at this salon from tge reception team to the juniors and the bar and food servers are all exceptional, as are the beauticians. It’s a great experience and a wonderful gift for a much loved family member or friend. Expensive but worth every penny.

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Feedback on Fiona

Catherine Teasdale
1st Apr 2026
Team Member: Fiona
5.0
Appointment verified by Phorest

My hair appointment with Fiona was excellent, as always. I can honestly say that I have received more compliments on my hair since seeing Fiona than at any other point in my life!
A big shout out as well for the young man (Jin) who washed my hair - he was an absolute delight !

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Returning customer for over 25 years

Marilyn Davies
1st Apr 2026
Team Member: Nando
4.5
Appointment verified by Phorest

Nando is a brilliant cutter, always takes time to complete his work. Been coming to him for years!

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Pia is fabulous!

Georgia Coleridge
1st Apr 2026
Team Member: Pia
5.0
Appointment verified by Phorest

Pia is always a blast of positive energy. So warm, smiley and brillaint at her job. Thanks Pia!

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Fabulous Colour!

Lynne Edwards
31st Mar 2026
Team Member: David
5.0
Appointment verified by Phorest

David has been colouring my hair at Richard Ward for over twenty years. The colour is excellent, thanks to David’s expertise. David is masterful at balancing the colour and he is attentive to his clients. After seeing David my hair looks great, I get a lot of compliments and it’s a lovely experience which is why I keep coming back!

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Modern, polished look!

Sue Farr
31st Mar 2026
Team Member: Pinki
5.0
Appointment verified by Phorest

After a few weeks in Asia, my nails were in dire need of a proper professional manicure…..and Pinky came to the rescue.
I like a clean, modern. no colour look, which means there’s nowhere to hide!
And that’s what I got!
Thank you Pinky, feel presentable again!

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Colour

Nula Suchet
31st Mar 2026
Team Member: Thomas
5.0

Superb - the best of the best

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Hair review

Lorraine
31st Mar 2026
Team Member: Jonathan
5.0

Great hair cut, lovely person definitely would recommend and have booked next appointment already

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My experience today

Giles Beach
31st Mar 2026
Team Member: Delta
5.0
Appointment verified by Phorest

Friendly welcome as usual. My hair was expertly shampooed by Bonito, then I had my hair cut beautifully by Delta to my great satisfaction.

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Lovely new haircut!

Barbara
30th Mar 2026
5.0
Appointment verified by Phorest

My stylist’s name wasn’t on the list-it was Richard-just want to say a huge thank you to him and his team for making me feel special! Would definitely recommend.

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5 ⭐️ experience

Maximilian
30th Mar 2026
Team Member: Patrick
5.0
Appointment verified by Phorest

Truly amazing throughout. A haircut that was the best I’ve had in a long time. Patrick was a star!

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Excellent service

Jules Evans
28th Mar 2026
Team Member: Karen
5.0
Appointment verified by Phorest

Karen is highly competent and kind. I am very happy with her and trust her implicitly with my hair.

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Fabulous as always

Jane
28th Mar 2026
Team Member: Ella
5.0
Appointment verified by Phorest

Ella is a very experienced and professional colourist and I am always very satisfied with the result. She is a joy to be around, always shows an authentic interest in my life and an asset to Richard Ward.

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Very happy

Donna
28th Mar 2026
Team Member: Caterina
5.0
Appointment verified by Phorest

Caterina was a talented professional who was also friendly and listened to what I wanted. I was delighted with my hair.

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Mrs

Jeanne Davis
27th Mar 2026
Team Member: Mario
5.0
Appointment verified by Phorest

Excellent as always! Mario

Shampoo person Ti very good

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Amazing Hair!

I
27th Mar 2026
Team Member: Sonia
5.0
Appointment verified by Phorest

Amazing Haircut! Will not go to anyone else!

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Feedback

Lady Northampton
27th Mar 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Amazing as always!

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Value
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Holding

Jill
27th Mar 2026
Team Member: Gina
5.0
Appointment verified by Phorest

Great manicure - Gina took such care and my nails look freat

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Holding

Jill
27th Mar 2026
Team Member: Gina
5.0
Appointment verified by Phorest

Great manicure - Gina took such care and my nails look freat

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Wonderful colour

Michelle
27th Mar 2026
Team Member: Denise
5.0

Denise is a wonderful colourist and a lovely person to have do your hair. She always makes hair look fabulous,

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Response from Richard Ward Hair & Metrospa

Hi Michelle,

Thank you so much for your kind words about our team member Denise! We are thrilled to hear that she always delivers amazing results and makes the experience enjoyable for our clients. We will be sure to pass along your compliments to Denise.

Thank you for choosing our salon, and we appreciate your feedback.

Best,
The Team at Richard Ward Hair & Metrospa

Haircut

Colettr
26th Mar 2026
Team Member: Fiona
5.0
Appointment verified by Phorest

Great cut with Fiona who takes her time and is very exact and achieves a great result

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Response from Richard Ward Hair & Metrospa

Hi Colett, thank you for taking the time to leave us a review! We're so glad to hear that you had a great cut with Fiona. She truly takes her time and is very precise in her work to achieve the best results for our clients. We're thrilled that she was able to deliver a great result for you. Thank you for choosing our salon, and we hope to see you again soon. All the best, the team at Richard Ward Hair & Metrospa.

Always super!

Helen Tolmie-Thomson
26th Mar 2026
Team Member: Adolfo
5.0
Appointment verified by Phorest

I have been a faithful RW client for well over 20 years / there is nowhere better

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Response from Richard Ward Hair & Metrospa

Hi Helen, thank you so much for being a loyal client at our salon for over 20 years! We truly value your continued support and are so glad to hear that you consider us the best in town. We are always striving to provide the best service and experience for our clients, and we appreciate your kind words. We look forward to seeing you again soon and hope to continue exceeding your expectations. Take care! The team at RW Hair & Metrospa

Review

Anonymous
26th Mar 2026
Team Member: Tommy
5.0

Fantastic as always

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Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you so much for taking the time to leave such a lovely review!

It is always our goal to provide exceptional service, and we are glad that we were able to meet your expectations once again. Your continued support means the world to us.

Thank you for choosing our salon,

Best regards,

The team at Richard Ward Hair & Metrospa