Richard Ward Hair & Metrospa

82 Duke of York Square, Sloane Square, Chelsea, Greater London, SW3 4LY

About us

Award-Winning

Richard’s uber-cool, award-winning Sloane Square salon plays host to a team of over 90 expert staff, looking after the hair and beauty needs of over 1,200 clients per week. Housed in a stunning Grade II listed building flooded with natural light, the RW brand has been synonymous with creating chic Chelsea hair and beauty for 3 decades.

Past winner of Outstanding Salon of the Year at the London Hair and Beauty Awards, and Hair Magazine’s London Salon of the Year, the salon has been described as ‘leisurely and luxurious yet unpretentious’. Home to over 250 innovative hair and beauty treatments and services, all designed to deliver couture hair and bespoke beauty, the salon includes the renowned Metrospa, our unique brand of city day spa; a state-of-the-art pampering zone featuring expert, celebrated therapists and exclusive Decleor, SkinCeuticals, Intraceuticals and Shellac and Footlogix treatments.

Richard’s unique, long-standing team has been dubbed by Vogue Magazine as ‘obsessional about that elusive personal touch’ in his ‘spectacularly sunny, cleverly sectioned space’, likening the salon’s manager Gavin to a maitre’d at The Ivy. Italian Vanity Fair describes Richard Ward Hair & Metrospa as one of the most ‘ultra-glamour salons’ not only in Europe but world-wide, cementing Richard’s Italian reputation as ‘Golden Scissors’ and further cementing his global reputation for his eponymous, inimitable Chelsea Blow Dry.

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Opening hours

Monday 09:00 - 18:00
Tuesday 08:30 - 19:00
Wednesday 08:30 - 19:00
Thursday 08:30 - 19:00
Friday 08:30 - 19:00
Saturday 09:00 - 19:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body
Aesthetics

Our work

Reviews

4.86
109 verified reviews
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Filter by rating

Simply the best

Mary Power
21st Jun 2025
Team Member: Kathy
5.0
Appointment verified by Phorest

I’ve been seeing Kathy for 15 years.. She is consistently good. My hair always looks amazing when I leave her. Worth my flight from Ireland every month.

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haircut

lorraine Murphy
21st Jun 2025
Team Member: Nando
5.0

Nando is the absolute BEST! never disappoints and also get such a sharp artistic cut.

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Excellent

Carla Wakefield
21st Jun 2025
Team Member: Ella
5.0
Appointment verified by Phorest

Ella is an accomplished colourist whose gentle manner is lovely to be around.

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Great

Fransie Malherve
21st Jun 2025
Team Member: Ashleigh
5.0
Appointment verified by Phorest

Ashleigh is just lovely! Friendly, kind and attentive. My blow dry was exactly what I wanted. Thanks Ashleigh.

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Another fantastic haircut!

Claire
21st Jun 2025
Team Member: Patrick
5.0

Beyond happy with my haircut, and enjoying receiving many compliments on the style! Thank you.

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Miss

Johane
21st Jun 2025
Team Member: Caterina
5.0
Appointment verified by Phorest

The best

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Great hair cut as ususal

Watson
21st Jun 2025
Team Member: Elettra
4.0
Appointment verified by Phorest

She really focussed on the hair and and what I am trying to have done - she is quiet so it is a relaxing experience having my hair cut.

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Hair cut

Tracey Bartlett
20th Jun 2025
Team Member: Nando
4.5
Appointment verified by Phorest

Amazing haircut from Nando this week!

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Simply the best

Nula Suchet
20th Jun 2025
Team Member: Adolfo
5.0
Appointment verified by Phorest

Adolfo is the best hair cutter - I travel a lot Europe - USA - lived in New York and tried many well know names - but no one has ever got my shape and cut like him - now I will wait - in fact it’s been ten weeks because I was in the New York working and despite my hair been too long I still waited to get back to London to Richard Wards Adolfo - he’s the best ! Nula Suchet

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Best stylist

Nula Suchet
20th Jun 2025
Team Member: Adolfo
5.0
Appointment verified by Phorest

Adolfo is the best stylist cutter of my hair I’ve over the years used all the names Daniel Galvin , John Frieda but none cut my hair like Adolfo

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wonderful

Amelia Winter
20th Jun 2025
Team Member: Edna
5.0
Appointment verified by Phorest

Edna is sooo nice and did a wonderful job with my memory form express !

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Megan

Louise cwrlisle
19th Jun 2025
Team Member: Megan
4.0
Appointment verified by Phorest

Always brilliant!!! Never disappointed

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Super talented stylist

Denise McEnery
19th Jun 2025
Team Member: Jonathan
5.0
Appointment verified by Phorest

Absolutely love the way Jonathan cuts and styles my hair. I always leave the salon feeling really happy with the result.

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Sleepy times

Anonymous
19th Jun 2025
5.0

Delta managed to cope with me falling asleep in the chair - and still workéd her wonder, as always, on my hair. She didn’t even wake me up until she needed to. Bravo Delta!

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A blissful salon

Cecile
19th Jun 2025
Team Member: Mario
5.0
Appointment verified by Phorest

My visit to Richard Ward was, as always, a perfect opportunity to relax and enjoy being pampered in a genuinely friendly and warm atmosphere, whilst enjoying a very high and effortless standard of service. A real pleasure.

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Medi pedicure and manicure

Pia Chinoy
19th Jun 2025
Team Member: Vita
5.0

Excellent service.
Vita is wonderful!

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Always brilliant

Tina Golden
19th Jun 2025
Team Member: Delta
4.5
Appointment verified by Phorest

This goes for Denise as well. Always brilliant, creative, attentive, we've known each other a long time since SMILE days and the quality just goes up and up. Always delighted. Millie also very good with the attentive and skilful hair wash, head massage etc. Thank you

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Dr

Andreas Walker
19th Jun 2025
Team Member: Cristiano
5.0
Appointment verified by Phorest

I got a very stylish hair cut from the best ! Thx Christiano. See you soon again !

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Excellent

Anna Green
19th Jun 2025
Team Member: Elettra
4.5
Appointment verified by Phorest

Lovely service and a great job by Elettra

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Fabulous

Margaret Armstrong
18th Jun 2025
Team Member: Edna
5.0
Appointment verified by Phorest

Edna is the BEST.x

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Cut/blow dry

Annie Nicholson
18th Jun 2025
5.0

As always fabulous cut and blow dry! Always leave feeling great..

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Excellent stylist

Ollie Dewis
18th Jun 2025
Team Member: Jonathan
5.0
Appointment verified by Phorest

Not only a genius hairstylist but delightful conversation! Thanks a million Jonathan! !

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Fabulous

Henrietta Cain
18th Jun 2025
Team Member: Cristiano
5.0
Appointment verified by Phorest

My haircut with Cristiano is always perfect, amazing haircut and great company- the whole experience with him and the rest of the team is fantastic- thank you all

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Edna

Anonymous
18th Jun 2025
5.0

Edna is excellent.she really knows how to style hair to suit you and the haircut style lasts . She is a first class stylist and takes great care

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Today’s appointment with Ashleigh

Jayne
17th Jun 2025
Team Member: Ashleigh
4.5

Ashleigh is always excellent. She is my first choice for a cut & blow dry but I know that if she is not available there will be another talented stylist. If I think I need a change I will always consult her first

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Brilliant

Will w
17th Jun 2025
Team Member: Gina
5.0
Appointment verified by Phorest

Gina was a star! Loved it

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Nando

Pip Murray
17th Jun 2025
Team Member: Nando
5.0
Appointment verified by Phorest

I love Nando. He has made me feel good for 11 years. I value that hugely. Thank you x

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Fabulous David, Ashley, Vita & Arthur

LAETITIA OPPENHEIM
17th Jun 2025
Team Member: David
5.0
Appointment verified by Phorest

Fabulous

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Wash, cut and blow dry

Lucinda Grant
17th Jun 2025
Team Member: Edna
5.0
Appointment verified by Phorest

Good haircut with Edna, have known her for a while and she is always quick and efficient and i always leave feeling much more groomed!

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Blowdry

Kyra Dickinson
17th Jun 2025
Team Member: Patrick
5.0
Appointment verified by Phorest

It was wonderful to be with Patrick again, great blow dry just as I like it and great catch up in French always a delight !

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Review

Gabby
17th Jun 2025
Team Member: Shelley
4.0
Appointment verified by Phorest

Fabulous treatment x

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Hair cut and blow dry

Anonymous
17th Jun 2025
Team Member: Nando
5.0

Gave great advice , fab cut and blow dry , fab guy . I will return

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Cut and Blow Dry

Isabella Yeabsley
17th Jun 2025
Team Member: Joey
5.0
Appointment verified by Phorest

Joey was really friendly I really enjoyed getting my hair done and it looks amazing!!

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Colourist

Sharon field
16th Jun 2025
Team Member: Kathy
5.0
Appointment verified by Phorest

My usual colourist , fabulous Thomas was on holiday . She was extremely helpful in her advise and very professional , ensuring I was hall with the end result . I am delighted.

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Response from Richard Ward Hair & Metrospa

Hi Sharon,

Thank you so much for taking the time to leave us a review. We're so glad you enjoyed your experience with us and we're thrilled to hear that you were happy with the end result! We'll be sure to pass on your kind words to our team, especially Thomas - she'll be delighted to hear she was able to provide helpful advice and a professional service.

We look forward to welcoming you back to our salon in the future. Have a lovely day!

Best wishes,
The team at Richard Ward Hair & Metrospa

Mrs

Victoria
16th Jun 2025
Team Member: Nando
5.0
Appointment verified by Phorest

Nando has been my stylist for 15 years and he never disappoints

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Response from Richard Ward Hair & Metrospa

Hi Victoria,

Thank you for taking the time to leave us a review. We are so glad to hear that Nando has been your stylist for 15 years and that he has never disappointed you. We truly appreciate your loyalty and trust in our salon and we are grateful to have you as our valued client. We will make sure to pass along your kind words to Nando and the rest of our team. It's always a pleasure to have you in our salon and we can't wait for your next visit.

Best regards,

The team at Richard Ward Hair & Metrospa

Excellent and Expert

Frances Schultz
16th Jun 2025
Team Member: Cindy
5.0
Appointment verified by Phorest

Will call for Cindy my next visit and every one after that!

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Response from Richard Ward Hair & Metrospa

Dear Frances, thank you so much for your lovely review! We are thrilled to hear that you had a great experience with Cindy. We will make sure to pass on your compliments to her. We look forward to seeing you again for your future visits, and we will make sure to book you with Cindy. Thank you for choosing our salon and for being a valued customer. - Team at Richard Ward Hair & Metrospa

Mario

Anonymous
16th Jun 2025
4.5

Mario is an absolute wizard. Fabulous colour, fabulous cut and fabulous blow dry. Arrive feeling disheveled and exhausted and leave feeling the opposite.

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Response from Richard Ward Hair & Metrospa

Dear reviewer,

We are delighted to hear that Mario has worked his magic on your hair! Thank you for taking the time to share your experience at our salon. It's wonderful to hear that you were happy with your color, cut, and blow-dry. Our team aims to make all our clients feel revitalized when they leave our salon, so it's great to know we achieved that for you. As you may have noticed during your visit, the salon is about 70% through our refit. Please be assured that all the bathrooms will be redone within the next couple of weeks.

We look forward to pampering you again soon and making you feel fabulous once again.

Warmest regards,
The team at Richard Ward Hair & Metrospa

Very happy 🙃

Gaby Briggs
15th Jun 2025
Team Member: Robert
5.0

Perfect as always, thank you Robbie. You always cut my hair beautifully

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Response from Richard Ward Hair & Metrospa

Hi Gaby,

Thank you so much for taking the time to leave a review. We're thrilled to hear that you had another perfect experience with our stylist Robbie. He has a true talent for creating beautiful haircuts. We will be sure to pass along your kind words to him.

Looking forward to your next visit with us, Gaby!

Best,
The team at Richard Ward Hair & Metrospa.

Great hairdresser

Sheila Harris-Taylor
15th Jun 2025
Team Member: Karen
5.0
Appointment verified by Phorest

IKaren has been my stylist for a few years. She always listens exactly to yay wishes and carries them out expertly

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Response from Richard Ward Hair & Metrospa

Dear Sheila,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that Karen has been your go-to stylist for the past few years. It means a lot to us that she always listens to your wishes and executes them with expert precision. We pride ourselves on providing personalized and high-quality services for each of our clients, and it seems like Karen has done just that for you.

We truly appreciate your support and hope to have the honor of serving you again in the future. Have a wonderful day!

Best wishes,

The Team at Richard Ward Hair & Metrospa

Just Magical

Priscilla
15th Jun 2025
Team Member: Delta
4.5
Appointment verified by Phorest

Delta has a wonderful manner she was born to cut hair and it shows!

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Response from Richard Ward Hair & Metrospa

Hi Priscilla,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a wonderful experience with Delta at our salon. Our team at Richard Ward Hair & Metrospa strives to provide exceptional services to all our clients.

We are glad that Delta's natural talent for haircutting was reflected in your experience. Thank you for recognizing her skills and expertise.

We truly appreciate your feedback and hope to see you again soon at our salon.

Best Wishes,

The Team at Richard Ward Hair & Metrospa

Best cut in town

Edana Morrell
15th Jun 2025
Team Member: Robert
5.0
Appointment verified by Phorest

Always an amazing cut and blow dry.

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Response from Richard Ward Hair & Metrospa

Hi Edana,

Thank you so much for leaving us a lovely review! We are thrilled to hear that you had an amazing experience with us and that you were happy with your cut and blow dry. Our team takes great pride in providing top-notch services to our clients, and we are glad to know we have met your expectations.

We truly appreciate your kind words and we look forward to seeing you again soon at our salon. Thank you for choosing us as your go-to salon for hair and spa services.

Best regards,
The team at Richard Ward Hair & Metrospa

Edna is the best!

Tracey
15th Jun 2025
Team Member: Edna
5.0
Appointment verified by Phorest

Edna has been doing my hair for nearly 20 years, to say she is amazing is an understatement! I don’t know what I would do without her!

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Response from Richard Ward Hair & Metrospa

Hi Tracey,

Thank you for taking the time to leave such a lovely review. We are so glad to hear that you have been with us for almost 20 years and that Edna has been taking care of your hair all this time. It's always such a pleasure to hear that our clients are happy with our services.

We understand that finding a great hairstylist can be challenging, so we are grateful to have someone like Edna on our team who can make our clients feel amazing. We look forward to seeing you again soon and continuing to provide you with your hair services.

Best regards,
The team at Richard Ward Hair & Metrospa

More than a haircut - an experience!

Sanjay L
14th Jun 2025
Team Member: Joey
5.0
Appointment verified by Phorest

Every visit to Richard Ward is nothing short of exceptional. Joey delivers a consistently flawless cut every single time and it’s always a pleasure to be in his company. Without fail, I get compliments from friends and colleagues, which speaks to his skills.

The atmosphere is just as impressive as the cut. The entire team is warm, attentive, and genuinely friendly. You’re never just a number here — they take the time to get to know you and what works best for you. The attention to detail, the welcoming vibe, and the professionalism of the whole team make the salon a special place.

Highly recommend.

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Response from Richard Ward Hair & Metrospa

Dear Sanjay,

Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that your experience at our salon has consistently been exceptional and that Joey always delivers a flawless cut. We will be sure to pass on your kind words to Joey and the rest of our team.

At Richard Ward, we strive to create a warm and welcoming atmosphere for all our clients. We are glad to hear that you feel like more than just a number when you visit us. Getting to know our clients and their unique hair needs is something we value highly.

It is truly rewarding to know that our attention to detail, friendly service, and professionalism have made your visits to our salon special. Thank you again for recommending us and we look forward to seeing you again soon.

Best,
The Team at Richard Ward Hair & Metrospa

Extremely positive experience

Bernadette Shaw
14th Jun 2025
Team Member: Lucia
5.0

Lucia was extremely chatty and nice. I really enjoyed having her colour my hair.
She took time to discuss what I wanted and I love the colour

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Response from Richard Ward Hair & Metrospa

Hi Bernadette,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you enjoyed your experience at our salon and specifically with Lucia. She truly takes pride in listening to her clients and ensuring that they are happy with their hair color.

We are glad that you appreciated her friendly personality and were able to have a great conversation during your appointment. We strive to make our clients feel comfortable and relaxed while in our salon.

We are happy to know that you love your new hair color and we look forward to seeing you again in the future.

Best wishes,
The team at Richard Ward Hair & Metrospa

Really positive experience

Bernadette Shaw
14th Jun 2025
Team Member: Elettra
5.0
Appointment verified by Phorest

Today was my first time at Metrospa. Elettra was Very, professional, friendly and interested in creating the look I wanted.

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Response from Richard Ward Hair & Metrospa

Dear Bernadette,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that your first visit to Metrospa was a success, and it means a lot to us that you had a positive experience with our stylist Elettra. We pride ourselves on our team's professionalism and dedication to creating the perfect look for our clients.

We hope to have the opportunity to welcome you back to our salon in the future. Thank you again for your kind words and for choosing our salon.

Best regards,

The team at Richard Ward Hair & Metrospa

Amazing!

Kim Price
14th Jun 2025
Team Member: Nando
5.0
Appointment verified by Phorest

Amazing cut & blow dry as always, by Nando. I always feel completely relaxed and confident that I will leave with a lovely hairstyle, chosen by him. Thank you Nando.

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Response from Richard Ward Hair & Metrospa

Hi Kim, thank you for your lovely review and for choosing our salon for your cut and blow dry! We're so happy to hear that Nando always gives you a fantastic experience and that you leave feeling relaxed and confident with your new hairstyle. We will be sure to pass on your kind words to Nando, he will be delighted. We can't wait to see you again soon and continue giving you the best hair and spa services. Take care!
Warmly,
The team at Richard Ward Hair & Metrospa

Kind, patient stylish for baby’s first cut

Annabelle
14th Jun 2025
Team Member: Karen
4.5
Appointment verified by Phorest

Karen was really patient and very kind with our little boy’s first haircut. She also helped to keep him distracted.

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Response from Richard Ward Hair & Metrospa

Hi Annabelle,

Thank you for taking the time to leave a review. We are thrilled to hear that Karen was able to provide a patient and kind experience for your little boy's first haircut. It can be a daunting experience for both children and parents, so we are happy to hear she was able to help keep him distracted as well.

We hope to have the pleasure of welcoming you and your family back to our salon again soon.

Best regards,

The team at Richard Ward Hair & Metrospa

Super Mario!!!

T
14th Jun 2025
Team Member: Mario
4.5
Appointment verified by Phorest

Mario is the most professional hairdresser
And colorist! You can tell he knows what’s he
Doing, he has years of experience,my hair looks amazing and healthy natural mix of colors after having highlights!

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Response from Richard Ward Hair & Metrospa

Hi T,

Thank you so much for your kind words about Mario! We are thrilled to hear that he provided you with a professional and expert hair coloring experience. It's always a joy to hear when our clients are happy with their results, and we're glad that Mario's years of experience shined through in your hair.

We take pride in creating natural and healthy looks, and we're glad that you love your mix of colors and highlights. We appreciate you taking the time to share your positive experience, and we look forward to seeing you again soon at Richard Ward Hair & Metrospa.

Warm regards,
The team at Richard Ward Hair & Metrospa

Ashleigh is consistently great! I always leave feeling fabulous.

Clare
14th Jun 2025
Team Member: Ashleigh
5.0
Appointment verified by Phorest

⭐️⭐️⭐️⭐️⭐️

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Response from Richard Ward Hair & Metrospa

Dear Clare,

Thank you so much for taking the time to leave us such a great review! We are thrilled to hear that you had a positive experience at our salon. Our team works hard to ensure that every client receives excellent service, and we are happy to know that we were able to exceed your expectations.

We are also glad that you enjoyed the atmosphere of our Metrospa. Our goal is to create a relaxing and enjoyable environment for all of our clients.

If there is anything else we can do to make your next visit even better, please do not hesitate to let us know. We always appreciate feedback from our valued clients.

Thank you again for choosing our salon, and we look forward to seeing you again soon!

Best regards,
The team at Richard Ward Hair & Metrospa

Ashleigh is consistently great! I always leave feeling fabulous.

Clare
14th Jun 2025
Team Member: Ashleigh
5.0
Appointment verified by Phorest

⭐️⭐️⭐️⭐️⭐️

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Response from Richard Ward Hair & Metrospa

Hi Clare! Thank you so much for taking the time to leave us a fantastic 5-star review. We're thrilled to hear that you had a great experience at our salon. Our team at Richard Ward Hair & Metrospa takes pride in providing exceptional services. It was a pleasure to have you as our valued customer. We hope to see you again soon for another amazing salon experience.
Thank you again for your support!
Best regards,
The team at Richard Ward Hair & Metrospa.