Richard Ward Hair & Metrospa

82 Duke of York Square, Sloane Square, Chelsea, Greater London, SW3 4LY

About us

Award-Winning

Richard’s uber-cool, award-winning Sloane Square salon plays host to a team of over 90 expert staff, looking after the hair and beauty needs of over 1,200 clients per week. Housed in a stunning Grade II listed building flooded with natural light, the RW brand has been synonymous with creating chic Chelsea hair and beauty for 3 decades.

Past winner of Outstanding Salon of the Year at the London Hair and Beauty Awards, and Hair Magazine’s London Salon of the Year, the salon has been described as ‘leisurely and luxurious yet unpretentious’. Home to over 250 innovative hair and beauty treatments and services, all designed to deliver couture hair and bespoke beauty, the salon includes the renowned Metrospa, our unique brand of city day spa; a state-of-the-art pampering zone featuring expert, celebrated therapists and exclusive Decleor, SkinCeuticals, Intraceuticals and Shellac and Footlogix treatments.

Richard’s unique, long-standing team has been dubbed by Vogue Magazine as ‘obsessional about that elusive personal touch’ in his ‘spectacularly sunny, cleverly sectioned space’, likening the salon’s manager Gavin to a maitre’d at The Ivy. Italian Vanity Fair describes Richard Ward Hair & Metrospa as one of the most ‘ultra-glamour salons’ not only in Europe but world-wide, cementing Richard’s Italian reputation as ‘Golden Scissors’ and further cementing his global reputation for his eponymous, inimitable Chelsea Blow Dry.

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Opening hours

Monday 09:00 - 18:00
Tuesday 08:30 - 19:00
Wednesday 08:30 - 20:00
Thursday 08:30 - 19:00
Friday 08:30 - 19:00
Saturday 09:00 - 19:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body
Aesthetics

Our work

Reviews

4.88
1,143 verified reviews
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Value
Result
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Atmosphere
Filter by rating

Haircut

Marie Laure Collins
7th Aug 2026
Team Member: Megan
5.0
Appointment verified by Phorest

Terrific haircut and blow dry from
Meghan

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Response from Richard Ward Hair & Metrospa

Dear Marie Laure,

Thank you so much for taking the time to leave a review for us!

Best regards,
The Team at Richard Ward Hair & Metrospa

Colour

Rachel Lord
6th Aug 2026
Team Member: Ryan
5.0
Appointment verified by Phorest

It is always such a joy to see Ryan. He is a colour genius and has the ability to predict exactly what you want. I highly recommend him and he is also such a lovely person, which makes the time in the salon even more enjoyable.

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Response from Richard Ward Hair & Metrospa

Hi Rachel,

Thank you for taking the time to write such a lovely review about Ryan! We are over the moon to hear that he is able to fulfill your hair colouring needs and make your time at our salon enjoyable.

We can't wait to see you again soon and provide you with another fantastic salon experience.

Best wishes,
The team at Richard Ward Hair & Metrospa.

Magician

Joanna Cadzow
6th Aug 2026
Team Member: Mario
5.0
Appointment verified by Phorest

I have just had my colour done and Mario is a magician. My hair looks very natural and the colour is perfect.

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Response from Richard Ward Hair & Metrospa

Hi Joanna,

Thank you so much for taking the time to leave a review! We're thrilled to hear that you had a positive experience with Mario. We're so lucky to have him as part of our team.

We look forward to seeing you again soon.

Best,
The team at Richard Ward Hair & Metrospa

Great piercing

Lucasta
6th Aug 2026
Team Member: Gina
5.0
Appointment verified by Phorest

Thank you!

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Response from Richard Ward Hair & Metrospa

Dear Lucasta,

Thank you so much for leaving us a review. We are thrilled to hear that you had a positive experience at our salon. Our team at Richard Ward Hair & Metrospa takes great pride in providing excellent service and we are delighted to hear that we met your expectations.

Thank you again for choosing our salon, and we look forward to welcoming you back in the near future.

Best regards,
The team at Richard Ward Hair & Metrospa

Great haircut

Sue Clarke
6th Aug 2026
Team Member: Joey
5.0

Joey always gives me a fantastic cut. He & everyone are always welcoming & with a smile - make me feel great. My hair is always admired after Joey has done it & the cut lasts a long time . Thank you

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Response from Richard Ward Hair & Metrospa

Hi Sue,

Thank you for taking the time to leave us a kind review.

Thank you for choosing our salon and for allowing us to make you feel great.

We look forward to seeing you again soon.

Best wishes,

The team at Richard Ward Hair & Metrospa

Fantastic

Shannon
6th Aug 2026
Team Member: Fiona
5.0
Appointment verified by Phorest

Amazing blowout! Will definitely be back!

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Response from Richard Ward Hair & Metrospa

Hi Shannon,

Thank you so much for leaving us such a lovely review! We appreciate your kind words and are thrilled to know that we could provide you with a great experience.

We look forward to seeing you again soon and giving you another fabulous blowdry. Thank you for choosing our salon and for taking the time to share your positive feedback.

Best wishes from the team at Richard Ward Hair & Metrospa.

A reassuring experience

Anne Reynolds
5th Aug 2026
Team Member: Edna
4.5
Appointment verified by Phorest

I turned up feeling nervous and Edna immediately put me at ease. She studied my hair carefully and really thought about the best way to style my strong, thick hair. I love the result. She is a very experienced stylist and I will most definitely return!

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Response from Richard Ward Hair & Metrospa

Hi Anne,
Thank you so much for your kind review! We're thrilled to hear that Edna made you feel at ease and took the time to carefully study and style your beautiful hair. It's wonderful to know that her experience was evident and that you love the result. We can't wait to have you back for another visit.
Thank you for choosing our salon for your hair styling needs.
Best,
The Team at Richard Ward Hair & Metrospa

Great Blow dry

Jane McBean
5th Aug 2026
Team Member: Caterina
5.0
Appointment verified by Phorest

Loads of body which lasts. Caterina is the best

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Response from Richard Ward Hair & Metrospa

Hi Jane, thank you so much for taking the time to leave us a review. We're glad to hear that you had a great experience with our talented stylist, Caterina. It's always wonderful to hear positive feedback from our clients. We hope to see you again soon for your next appointment. All the best from the team at Richard Ward Hair & Metrospa.

Mrs

Lucy Gemmell
3rd Aug 2026
5.0
Appointment verified by Phorest

As always amazing experience and transformed me xx

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Response from Richard Ward Hair & Metrospa

Hi Lucy, thank you for taking the time to leave us such a lovely review. We are so happy to hear that you had an amazing experience with us u. Your kind words mean the world to our team at Richard Ward we can't wait to see you again soon for your next transformation! All the best, the team at Richard Ward Hair & Metrospa.

T section

Catherine Syada
3rd Aug 2026
3.0

Hair colour went fine, but unfortunately George could not find someone to wash and so the colour was left on for approximately 15 minutes longer - he eventually had to wash my hair. The colour is darker than my usual colour and more obviously retouched. Will need to wait I imagine for it to fade over next month.

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Response from Richard Ward Hair & Metrospa

Dear Catherine,

Thank you so much for taking the time to leave us a review.

We apologize for the inconvenience of having to wait for someone to wash your hair, and we have started an internal investigation. There were 6 assistants rostered on at that time, so we are unclear why George could not find someone to assist him, but as he had the time, we are glad that George was able to take care of it for you in the end. I believe George has called you already to clarify, as he assures me that the colour does not develop further after its allocated development time, so should not be darker than usual. Please let me know if this is not the case.
Apologies that on this occasion your visit did not live up to expectations.

Warmly,
The team at Richard Ward Hair & Metrospa

Fully trust skilled placement

Eugenie
1st Aug 2026
Team Member: Sarah
5.0
Appointment verified by Phorest

I love how friendly every one is and with Sarah I trust I am in great hand. We did the best transition to my natural silver/ grey but I love the subtle additions of highlights every few months. Lots of compliments always and I love that it goes with nature as opposed to fighting it. Sarah lovely to see always. Very kind, calm and lovely all iver

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Response from Richard Ward Hair & Metrospa

Hi Eugenie,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you had such a positive experience at our salon, and it means a lot to us that you trust our stylist Sarah and her expertise in achieving the perfect transition to your natural silver/grey hair.

We couldn't agree more about embracing your natural hair and working with it, and it means a lot to us that you enjoyed your time with Sarah. We can't wait to see you again soon and provide you with another excellent service.

With love from the team at Richard Ward Hair & Metrospa.

The best!

Molly morley
1st Aug 2026
Team Member: Edna
5.0
Appointment verified by Phorest

First time at Richard ward and couldn’t have loved it more.

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Response from Richard Ward Hair & Metrospa

Hi Molly, thank you so much for choosing our salon for your first visit! We are thrilled to hear that you loved your experience with us. It means a lot to us that you took the time to leave a review. Your kind words are greatly appreciated and we hope to see you again soon for another amazing visit. Have a lovely day! Best regards, The team at Richard Ward Hair & Metrospa.

Good experience

Simonetta Casci
1st Aug 2026
Team Member: Thomas
5.0
Appointment verified by Phorest

Simply excellent! Both Thomas and Fiona for cutting

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Response from Richard Ward Hair & Metrospa

Dear Simonetta,
Thank you so much for your lovely review! We're thrilled to hear that you had an excellent experience with our team members, Thomas and Fiona.
We'll be sure to pass along your kind words to Thomas and Fiona; they'll be delighted to hear them. We look forward to seeing you back at the salon soon!
Best wishes,
The team at Richard Ward Hair & Metrospa

Cut and Style

Meg Trefny
1st Aug 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Absolutely love it!

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Response from Richard Ward Hair & Metrospa

Hi Meg,

Thanks for taking the time to leave us a review! We are so happy to hear that you absolutely love our salon.

We strive to provide our clients with the best services and we are glad to hear that we exceeded your expectations. Thank you for choosing our salon and we hope to see you again soon!

Warmly,
The team at Richard Ward Hair & Metrospa

The best!

Ryan Smith
1st Aug 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Joey is simply the best hair stylist around, very knowledgeable and knows exactly what I want and delivers everytime.

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Response from Richard Ward Hair & Metrospa

Hi Ryan,

Thank you for taking the time to share your experience with us. We are thrilled to hear that Joey has consistently delivered excellent results for you. He truly is a talented stylist and we are lucky to have him on our team.

We appreciate your kind words and look forward to seeing you again soon!

Best,
The Team at Richard Ward Hair & Metrospa

MARIA

Mona Dahdaleh
1st Aug 2026
Team Member: Maria
5.0
Appointment verified by Phorest

Maria has been doing my roots and highlights for at least 20 years and has never disappointed me! Very professional and very cooperative and helpful.

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Response from Richard Ward Hair & Metrospa

Dear Mona,

Thank you for taking the time to leave such a kind review for our salon. It's always a pleasure to hear positive feedback from our loyal customers.

We look forward to welcoming you back to our salon soon for your next set of roots and highlights. Thank you again for choosing us and for your continued support over the years.

Best,
The Team at Richard Ward Hair & Metrospa

Cut & Blow Dry

Nadia
1st Aug 2026
Team Member: Nando
5.0
Appointment verified by Phorest

Was my first time at the Salon and loved it, very happy with my cut & blow dry by Nando, more than I usually would pay but chose to & happy to pay for the expertise now & then 😅 .. great hair wash & massage too on a comfortable setup

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Response from Richard Ward Hair & Metrospa

Hi Nadia,

Thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you loved your first visit to our salon and that you were pleased with your cut and blow-dry by Nando.

We are glad that you also enjoyed our hair wash and massage; we believe that every aspect of your visit should be a relaxing and enjoyable experience.

Thank you for choosing our salon, and we look forward to seeing you again in the future!

Warmly,
The team at Richard Ward Hair & Metrospa

Best hairdressers in the world

Wilsey
31st Jul 2026
Team Member: Sarah
5.0
Appointment verified by Phorest

I always leave your place leaving fabulous. Thank you xx

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Response from Richard Ward Hair & Metrospa

Hi Wilsey,
Thank you so much for your kind words! It means a lot to us that you appreciate our services. We look forward to seeing you again soon and making you feel fabulous once again!
Best,
The team at Richard Ward Hair & Metrospa

The best ever

Gigi
31st Jul 2026
Team Member: Caterina
5.0
Appointment verified by Phorest

She’s so amazing magic hands

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Response from Richard Ward Hair & Metrospa

Hi Gigi,

Thank you so much for leaving such a sweet review!

We hope to see you again soon for another pampering session at our salon! We'll make sure your magic hands are waiting for you.

Sincerely,
The Team at Richard Ward Hair & Metrospa

Llewelyn

Julie
30th Jul 2026
5.0
Appointment verified by Phorest

Pia is fantastic. She is professional, excellent at her job and a thoroughly wonderful person.

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Response from Richard Ward Hair & Metrospa

Dear Julie, thank you so much for leaving such a lovely review about Pia! We are thrilled to hear that she provided you with excellent service and that you found her to be professional and wonderful. We will be sure to pass along your kind words to her. We hope to see you again soon at our salon. Thank you for choosing us and taking the time to share your experience. Kind regards, the team at Richard Ward Hair & Metrospa.

Wash and blow dry

Debbie Robertson bond
30th Jul 2026
Team Member: Karen
4.0
Appointment verified by Phorest

Excellent . Thank you !

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Response from Richard Ward Hair & Metrospa

Hi Debbie!

Thank you so much for your kind words! We are thrilled to hear that you had an excellent experience at our salon. We strive to provide top-notch services and it means the world to us when our clients appreciate it.

We hope to see you again soon at our salon. Keep us in mind for any future hair and spa needs. We would love to have you back!

Best regards,
The team at Richard Ward Hair & Metrospa

Manicure Pedicure

Veronique Kassner
30th Jul 2026
Team Member: Pia
5.0
Appointment verified by Phorest

Pia is great, thorough and pays attention to details. She is also very friendly.

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Response from Richard Ward Hair & Metrospa

Hi Veronique Kassner, thank you so much for taking the time to leave us a review. We are so happy to hear that Pia provided you with great service and attention to detail. We truly appreciate your feedback and look forward to seeing you again soon. Warm regards, The team at Richard Ward Hair & Metrospa.

Graduation nails done<3

Lara Ergenc
29th Jul 2026
Team Member: Pia
5.0

I had my nails done by Pia today, and I'm really happy with the result.We also had a lovely conversation, which made the experience even more enjoyable. Thank you, Pia!

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Response from Richard Ward Hair & Metrospa

Hi Lara,

Thank you for taking the time to leave such a lovely review of your recent experience at our salon. We're thrilled to hear that you were happy with your nails done by Pia today. We'll be sure to pass your kind words along to her.

Thank you again for choosing our salon and for your positive feedback. We look forward to seeing you again soon!

Warmly,
The team at Richard Ward Hair & Metrospa

Excellent

Ronel woodhouse
29th Jul 2026
Team Member: Emily
5.0
Appointment verified by Phorest

Emily was amazing helpful and my hair looks amazing thank you

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Response from Richard Ward Hair & Metrospa

Hi Ronel,
Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that Emily provided amazing help and that you are now loving your amazing hair. Your compliments mean a lot to us and we will be sure to pass them onto Emily. We hope to see you again soon for another wonderful salon experience.
Warm regards,
The team at Richard Ward Hair & Metrospa

Great first visit! ✨

Carey Newton
29th Jul 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Had a great first experience at Richard Ward today. Joey understood exactly what I (and my hair) wanted. and I’m delighted with the result. Thank you Joey and Richard Ward. I’ll be back 😎

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Response from Richard Ward Hair & Metrospa

Hi Carey,

Thank you for your kind words about your recent visit to our salon. We are thrilled to hear that you had a great first experience with us and that Joey understood exactly what you wanted for your hair.
We look forward to seeing you again, and in the meantime, please don't hesitate to let us know if there is anything else we can do for you.

Have a lovely day!

Best,
The team at Richard Ward Hair & Metrospa

Hair colour

Annette McCormack
28th Jul 2026
Team Member: Denise
5.0
Appointment verified by Phorest

Denise did a beautiful job as always. I've been seeing Denise for many years - she is the consummate professional, with a warm welcoming touch.
Ten out of ten!

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Response from Richard Ward Hair & Metrospa

Hi Annette, thank you for taking the time to leave us such a lovely review!

We can't thank you enough for your kind words, and we look forward to welcoming you back to our salon in the future.

Warm regards,

The team at Richard Ward Hair & Metrospa.

Fab blow dry

Catherine
28th Jul 2026
Team Member: Megan
5.0
Appointment verified by Phorest

Megan’s blow dried are excellent - thoroughly recommend

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Response from Richard Ward Hair & Metrospa

Hi Catherine,

Thank you so much for leaving us this lovely review! We are thrilled to hear that you thoroughly enjoyed Megan's blow dry services and would recommend her to others. She has been a valuable member of our team and we're glad to see her talents being recognized. Your kind words mean a lot to us and we truly appreciate your support.

We look forward to welcoming you back to our salon in the future and providing you with another wonderful experience.

Best regards,

The team at Richard Ward Hair & Metrospa

Awesome stylist

Paula Jones
28th Jul 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Super stylist, great friendly service.

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Response from Richard Ward Hair & Metrospa

Hi Paula, thank you for taking the time to leave us such a kind review! Our team at Richard Ward Hair & Metrospa is thrilled to hear that you had a great experience with our stylist and enjoyed our friendly service. We strive to provide the best services for all our clients and we are happy to hear that we met your expectations. We hope to see you again soon for your next visit! Take care. Cheers, the team at Richard Ward Hair & Metrospa.

Hair cut by Megan

Ruth Joad
28th Jul 2026
Team Member: Megan
5.0
Appointment verified by Phorest

She is the most wonderful hair stylist and a very nice girl. I am thrilled that I found her and will go nowhere else.

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Response from Richard Ward Hair & Metrospa

Dear Ruth,

Thank you for your kind review! We are delighted to hear that you had a great experience with one of our talented stylists. We take great pride in our team and it's wonderful to hear that you were happy with your hair. Our team always strives to provide exceptional service to our clients.

We look forward to seeing you again soon and being your go-to salon for all your hair needs.

Best regards,
The Team at Richard Ward Hair & Metrospa

Great!

Francisca
26th Jul 2026
Team Member: Edna
5.0
Appointment verified by Phorest

Edna is great. I have been cutting my hair with her for >5 years. I have tried more local and/or cheaper options, but I always end up going back to her. She has always been very friendly, which is a nice plus

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Response from Richard Ward Hair & Metrospa

Hey Francisca,

Thank you so much for taking the time to leave us a review! We are so glad to hear that you have been a loyal customer for over 5 years and that Edna has been doing a great job with your hair.

We always value feedback from our clients, and we are delighted that you felt Edna's friendly attitude was a nice bonus. We look forward to seeing you again soon!

Best,

The team at Richard Ward Hair & Metrospa

Great eork

Emma
26th Jul 2026
Team Member: Caterina
5.0
Appointment verified by Phorest

Fabulous- fun and professional

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Response from Richard Ward Hair & Metrospa

Hi Emma, thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a fabulous experience with us at our salon. Our team strives to create a fun and professional environment for all our clients, so we're glad we achieved this with you. We appreciate your kind words and look forward to welcoming you back in the future. Thank you for choosing Richard Ward Hair & Metrospa. Take care!
Warm regards,
The Team at Richard Ward Hair & Metrospa

Great cut!

Jamie
26th Jul 2026
Team Member: Elettra
5.0
Appointment verified by Phorest

Great - thank you so much!

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Response from Richard Ward Hair & Metrospa

Dear Jamie,

Thank you for taking the time to leave such a kind review! We are so glad to hear that you had a great experience with us. It means a lot to our team to receive positive feedback from our clients.

Thank you again for your lovely review!

Best,
The Team at Richard Ward Hair & Metrospa

Cut and blowdry

Jenny Plumb
26th Jul 2026
Team Member: Robert
5.0
Appointment verified by Phorest

I am Robert’s most devoted and exceptionally long standing customer. If he leaves I’ll have to follow him

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Response from Richard Ward Hair & Metrospa

Hi Jenny,

Thank you so much for your loyalty and kind words about our stylist, Robert. We are thrilled to know that you have been a devoted customer for a long time. Our team at Richard Ward takes great pride in providing excellent services and creating long-lasting relationships with our clients.

Rest assured, Robert is still a valued member of our team and we have no plans for him to leave. We understand that finding a trusted hairdresser can be difficult and we are grateful to have you as our customer. Thank you for your continued support and we look forward to seeing you at your next visit.

Warmly,
The team at Richard Ward Hair & Metrospa

Fab mani/ shape & polish!

Sue
25th Jul 2026
Team Member: Cindy
5.0
Appointment verified by Phorest

After a few weeks on a beach, lucky me, my hands and feet needed help!
Which Cindy brilliantly provided!
A v professional shape / polish mean my toes, now a v cool off white are ready for a Sunday bbq tomorrow!
Ditto a manicure which means I can hold my glass of pink with pride!
Tx Cindy!

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Response from Richard Ward Hair & Metrospa

Hi Sue,

Thank you for taking the time to leave us a review and for choosing our salon for your recent treatment! We are delighted to hear that you had a great experience with Cindy and that you are satisfied with the results.

We are glad she was able to help you with your hands and feet after your time on the beach. It's always a pleasure to hear such positive feedback from our clients!

Best regards,

The team at Richard Ward Hair & Metrospa

Hello refresh!

Roz C
24th Jul 2026
Team Member: Sonia
5.0
Appointment verified by Phorest

Friendly welcome, lovely Sonia, great cut and styling. Will def be back!

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Response from Richard Ward Hair & Metrospa

Hi Roz,
Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you had a positive experience at our salon with our lovely stylist Sonia. We take pride in providing a friendly and welcoming atmosphere for our clients, as well as top-notch cutting and styling services. Knowing that you intend on returning makes our day! We can't wait to have you back at our salon in the future.
Best wishes from the team at Richard Ward Hair & Metrospa.

Cut/blow dry

Nadia Senussi
24th Jul 2026
Team Member: Jonathan
5.0
Appointment verified by Phorest

Wonderful cut and blow dry as usual. That’s why I keep coming back. Jonathan is also such a delightful person it’s a treat to spend time with him. Thank you Jonathan.

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Response from Richard Ward Hair & Metrospa

Dear Nadia,

Thank you so much for your lovely review! We are thrilled to hear that you had another wonderful experience at our salon. We strive to provide top-notch services, and it means a lot to us that you keep coming back to us for your hair needs.

We are also happy to hear that you enjoyed your time with Jonathan. We truly believe that our team members make all the difference, and we are lucky to have Jonathan as part of our team.

Thank you again for your kind words. We can't wait to welcome you back to our salon soon.

Best regards,

The Team at Richard Ward Hair & Metrospa

Latest styling

Anonymous
23rd Jul 2026
5.0

Hi just fabulous as always

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Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a fabulous experience with us at Richard Ward Hair & Metrospa.

Our team takes great pride in providing top-notch services to all of our clients, and it warms our hearts to know that we have met your expectations yet again. We are truly grateful for your continued support and patronage.

We can't wait to welcome you back to our salon and continue providing you with fabulous hair and spa services. Thank you again for your kind words and recommendation.

Warmly,
The team at Richard Ward Hair & Metrospa.

Denise

Susanna Narula
23rd Jul 2026
Team Member: Denise
5.0

Denise has totally transformed my hair - she is so professional, knowledgable and a generally thoroughly lovely person.

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Response from Richard Ward Hair & Metrospa

Dear Susanna,

Thank you for taking the time to leave such a positive review! Denise is a valued member of our team and we are delighted to hear that she was able to transform your hair.

We appreciate your feedback and hope to see you back at our salon soon!

Warm regards,
The team at Richard Ward Hair & Metrospa

Hair cut

Christina Antoniou
23rd Jul 2026
Team Member: Nando
5.0
Appointment verified by Phorest

Excellent

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Response from Richard Ward Hair & Metrospa

Hi Christina,

Thank you for taking the time to leave us a review! We're happy to hear that you had an excellent experience at our salon. Providing a positive and relaxing experience for our clients is always our top priority.

We appreciate your kind words and we hope to welcome you back soon for another indulgent pampering session. Our team at Richard Ward Hair & Metrospa is dedicated to always providing exceptional service.

Thanks again for choosing our salon and for your lovely review. Have a great day!

Best regards,
The team at Richard Ward Hair & Metrospa

Thank you

Nina Wilde
22nd Jul 2026
Team Member: Elettra
5.0
Appointment verified by Phorest

Elletra did a fantastic job with my memory forme express and when she straightened my hair she made it so nice and not too straight! She was also super helpful helping me choose the right hair products. Thank you Elletra.

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Response from Richard Ward Hair & Metrospa

Hi Nina, we are so thrilled to hear that you had a fantastic experience with one of our stylists, Elletra. It sounds like she went above and beyond to make sure you were happy with your memory forme express and straightened hair. We love when our team members are helpful and knowledgeable in recommending the perfect hair products for our clients. Thank you for mentioning Elletra by name, we will be sure to pass along your kind words to her. We hope to see you again soon at Richard Ward Hair & Metrospa. Take care! The team at Richard Ward Hair & Metrospa

Perfection

Daniela Torricelli
22nd Jul 2026
5.0

Elettra blow dry was perfect!!!I can't boom another appointment bacause I will com home in Italy on next wednesday.

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Response from Richard Ward Hair & Metrospa

Hi Daniela,
Thank you so much for leaving a review for us! We are so glad to hear that you are happy with your Elettra blow-dry at our salon. We pride ourselves on providing top-notch services to our clients, and we are thrilled to know that we have met your expectations.
We understand that you will be returning to Italy soon, and we are sorry that you won't be able to book another appointment with us. We hope you have safe travels, and we would love to have you back at our salon whenever you are in town.
Take care and thank you again for your kind words!
Best,
The team at Richard Ward Hair & Metrospa

Another wonderful experience

Kay Harington
21st Jul 2026
Team Member: Robert
5.0
Appointment verified by Phorest

Great haircut and always an uplifting visit to the Salon

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Response from Richard Ward Hair & Metrospa

Hi Kay, thank you so much for taking the time to leave a review! We are thrilled to hear that you had a great haircut and enjoyed your visit to the salon. We strive to create an uplifting and positive experience for all of our clients. We hope to see you again soon and continue to provide you with excellent services. Thank you again for your kind words! Best regards, the team at Richard Ward Hair & Metrospa.

Best stylist ever

Caroline Howes
21st Jul 2026
Team Member: Nando
5.0
Appointment verified by Phorest

I love him to bits he is such a great stylistic had him for so many years and he never disappoints

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Response from Richard Ward Hair & Metrospa

Dear Caroline,

Thank you so much for the kind words!

We appreciate your support and look forward to seeing you at our salon again soon.

Warmly,
The team at Richard Ward Hair & Metrospa

Excellent

Dawn
21st Jul 2026
Team Member: Richard
5.0
Appointment verified by Phorest

Always very happy with my hair cut with Richard

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Response from Richard Ward Hair & Metrospa

Dear Dawn,

Thank you so much for taking the time to leave such a lovely review! We are so glad to hear that you are always happy with your hair after seeing Richard.

We look forward to welcoming you back to our salon and providing you with the same wonderful service that you have come to expect from us.

Wishing you a great day from all of us at Richard Ward Hair & Metrospa!

Warm regards,

The team at Richard Ward Hair & Metrospa

Excellent

Anonymous
21st Jul 2026
4.5

Gina is the best eleyrolyst in london
And the receptionists looked after my small dog too

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Response from Richard Ward Hair & Metrospa

Dear Anonymous

Thank you for taking the time to leave a review for our salon. We are so glad to hear that you had a positive experience with Gina; she truly is a talented electrolyst! We are also happy to know that our receptionists were able to take care of your furry friend while you were here. Providing a welcoming and accommodating atmosphere is important to us.

We appreciate your kind words and hope to see you again soon.

Best,
The team at Richard Ward Hair & Metrospa

Great haircut

Katie
21st Jul 2026
Team Member: Tommy
5.0
Appointment verified by Phorest

I have had my haircut by Tommy for the past 15 years. He is brilliant. He cuts hair beautifully and is great company whilst doing so. The team at Richard Ward is very friendly and helpful. I highly recommend the experience. Thank you.

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Response from Richard Ward Hair & Metrospa

Hi Katie,

Thank you so much for your kind words about our salon and specifically, Tommy. We are thrilled to hear that he has been taking great care of your hair for the past 15 years. We are proud to have such a talented and personable stylist on our team.

Thank you for choosing us.

Warm regards,
The team at Richard Ward Hair & Metrospa

Flick and go!

Anonymous
18th Jul 2026
5.0

He is simply the best❤️

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Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our services to be the best - that truly means a lot to our team!

Thank you once again for your support and for choosing our salon.

Best regards,
The team at Richard Ward Hair & Metrospa

Elettra

Lorna Gannon
17th Jul 2026
Team Member: Elettra
5.0
Appointment verified by Phorest

Fantastic experience. Elettra is a magician. She gave me the most beautiful cut

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Response from Richard Ward Hair & Metrospa

Dear Lorna, thank you for taking the time to review your experience at our salon. We are so thrilled to hear that you had a fantastic experience and that Elettra was able to work her magic and give you a beautiful cut. We take great pride in our team's skills and it's always wonderful to hear when our clients are happy with the results. We hope to see you again soon for another great experience. Best, The Team at Richard Ward Hair & Metrospa.

Visits

Julia Prescot
16th Jul 2026
Team Member: Patrick
5.0
Appointment verified by Phorest

Patrick has always been wonderful and I have seen him for years and years - as ever a great visit and back again next week!!!

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Response from Richard Ward Hair & Metrospa

Hi Julia,

Thank you for your lovely review of your recent visit to our salon. We're thrilled to hear that you've been a loyal customer of Patrick's for years and that you always have a great experience with us. We can't wait to have you back with us next week!

Our team at Richard Ward Hair & Metrospa values your patronage and we're committed to providing exceptional service each and every time you visit us. Thanks again for your kind words and we look forward to seeing you soon.

Warmly,
The Team at Richard Ward Hair & Metrospa

Excellent

Jenny skinner
14th Jul 2026
Team Member: Nando
5.0
Appointment verified by Phorest

Excellent on every level!

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Response from Richard Ward Hair & Metrospa

Hi Jenny,

Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience at our salon. We strive to provide exceptional services to all of our clients, and it is always gratifying to receive positive feedback.

Thank you for choosing our salon, and we look forward to welcoming you back soon!

Warmly,
The team at Richard Ward Hair & Metrospa