Richard Ward Hair & Metrospa

82 Duke of York Square, Sloane Square, Chelsea, Greater London, SW3 4LY

About us

Award-Winning

Richard’s uber-cool, award-winning Sloane Square salon plays host to a team of over 90 expert staff, looking after the hair and beauty needs of over 1,200 clients per week. Housed in a stunning Grade II listed building flooded with natural light, the RW brand has been synonymous with creating chic Chelsea hair and beauty for 3 decades.

Past winner of Outstanding Salon of the Year at the London Hair and Beauty Awards, and Hair Magazine’s London Salon of the Year, the salon has been described as ‘leisurely and luxurious yet unpretentious’. Home to over 250 innovative hair and beauty treatments and services, all designed to deliver couture hair and bespoke beauty, the salon includes the renowned Metrospa, our unique brand of city day spa; a state-of-the-art pampering zone featuring expert, celebrated therapists and exclusive Decleor, SkinCeuticals, Intraceuticals and Shellac and Footlogix treatments.

Richard’s unique, long-standing team has been dubbed by Vogue Magazine as ‘obsessional about that elusive personal touch’ in his ‘spectacularly sunny, cleverly sectioned space’, likening the salon’s manager Gavin to a maitre’d at The Ivy. Italian Vanity Fair describes Richard Ward Hair & Metrospa as one of the most ‘ultra-glamour salons’ not only in Europe but world-wide, cementing Richard’s Italian reputation as ‘Golden Scissors’ and further cementing his global reputation for his eponymous, inimitable Chelsea Blow Dry.

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Opening hours

Monday 09:00 - 18:00
Tuesday 08:30 - 19:00
Wednesday 08:30 - 19:00
Thursday 08:30 - 19:00
Friday 08:30 - 19:00
Saturday 09:00 - 19:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body
Aesthetics

Our work

Reviews

4.87
595 verified reviews
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Value
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Filter by rating

Hair always cut to perfection

Gabrielle Smales
1st Jul 2025
Team Member: Joey
4.5
Appointment verified by Phorest

Always get a great cut and blow dry my hair has never looked so good . Joey’s cutting is the best a true professional and a really nice guy.

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Response from Richard Ward Hair & Metrospa

Hi Gabrielle,

Thank you so much for taking the time to leave such a kind review! We are thrilled to hear that you always receive a great cut and blow-dry from our stylist, Joey. We're glad you appreciate his skills and professionalism!

We love making our clients look and feel their best, and we hope to continue providing you with excellent hair services.

Thank you again for your feedback and for choosing our salon for your hair needs.

Best,
The team at Richard Ward Hair & Metrospa

Fabulous

Emma Hollands
1st Jul 2025
Team Member: Megan
5.0
Appointment verified by Phorest

Fabulous , super talented - thank you

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Response from Richard Ward Hair & Metrospa

Hi Emma, thank you for taking the time to leave us such a lovely review! We're so glad to hear that you had a fabulous experience with our talented team.
We strive to provide our clients with the best service possible, and it sounds like we delivered for you. Thank you for choosing our salon for your hair and spa needs.
We look forward to seeing you again soon!
Take care,
The team at Richard Ward Hair & Metrospa.

Mrs

Maria Gonzakez
30th Jun 2025
5.0
Appointment verified by Phorest

All

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Styling and Finish

Eileen kessel
30th Jun 2025
Team Member: Caterina
4.5

Caterina is a talented stylist combined with a lovely personality, always positive and confident. I loved the relaxed style she gave me with lots of curls which suited my hair and my relaxed weekend. Alexander P did amazing job with my colour. I’m very happy with the salon especially Alexander and Caterina. Look forward to my next appointment.

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Response from Richard Ward Hair & Metrospa

Hi Eileen,

Thank you so much for taking the time to leave us such a kind review! We're thrilled to hear that you had such a positive experience with our team, especially Caterina and Alexander. It's great to know that they were able to give you a relaxed style that suited your hair and weekend vibes. We can't wait to welcome you back for your next appointment and continue to provide you with the service you've come to expect.
Have a wonderful day!
Best,
The team at Richard Ward Hair & Metrospa

Happy hair day!

Maria Amorin
30th Jun 2025
Team Member: Patrick
5.0
Appointment verified by Phorest

Hairwash thorough&relaxing head massage great.
Patrick understood exactly how to handle my unruly overprocessed hair.I,ll be back

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Response from Richard Ward Hair & Metrospa

Hi Maria, thank you so much for taking the time to share your experience at our salon.
We are delighted to hear that you enjoyed our thorough hairwash and relaxing head massage. Our team is dedicated to providing exceptional service, so we're glad that we could help you unwind during your visit.

We're also happy to hear that Patrick was able to handle your unruly hair with expertise. We always strive to understand and address the specific needs of each of our clients, and we're glad that we could do the same for you.

Thank you for choosing our salon, and we look forward to seeing you again in the future.

Best,
The team at Richard Ward Hair & Metrospa

Mrs

Jacqueline Leighton
30th Jun 2025
Team Member: Ashleigh
5.0
Appointment verified by Phorest

I have had my haircut by Ashley for many years. Ashley is outstanding as a stylist. A perfectionist and I always feel as if I have had a channel haircut after a visit to her. Classy just like Ashley a first class credit to Richard Ward Salon.

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Response from Richard Ward Hair & Metrospa

Dear Jacqueline,

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Ashley has been your go-to stylist for many years and that she always delivers a perfect cut. We will be sure to pass along your kind words to her!

As a team, we strive to provide our clients with a first-class experience and we are glad to know that Ashleigh has exceeded your expectations. We appreciate your continued support and look forward to seeing you again at Richard Ward Hair & Metrospa.

Best,
The Team at Richard Ward Hair & Metrospa

Manicure

Anna Hollis
29th Jun 2025
Team Member: Jessie
5.0
Appointment verified by Phorest

Jessie was amazing she is very quick and professional and transformed my gardening nails !

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Response from Richard Ward Hair & Metrospa

Dear Anna,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that Jessie provided an amazing service and transformed your gardening nails. We always strive to offer quick and professional services to all of our clients, so we're happy to hear that was your experience.

We would love for you to come back and see us again soon. If there is anything else we can do to make your visit even better, please let us know. Thank you again for choosing our salon.

Best,
The team at Richard Ward Hair & Metrospa

Tommy Review

Daxa Patel
28th Jun 2025
Team Member: Tommy
5.0
Appointment verified by Phorest

I have seeing Tommy for close to 10 years and he always has the highest level of service and is great each appointment. He is a great asset to Richard and are and I would recommend him to anyone

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Response from Richard Ward Hair & Metrospa

Dear Daxa Patel,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you have been coming to our salon for close to 10 years and have consistently received excellent service from Tommy. He is indeed a valuable member of our team and we are glad to know that he has been able to provide you with great appointments.

We appreciate your recommendation and hope to continue exceeding your expectations in the future as well. Thank you for choosing our salon and we look forward to seeing you again soon.

Best,
The team at Richard Ward Hair & Metrospa

Nando

Tanya
28th Jun 2025
Team Member: Nando
5.0
Appointment verified by Phorest

If the definition of charisma is competence and warmth, Nando exudes it to the extreme! For almost 25 years, my hair has benefitted from Nando’s humbly executed talent. There can be no better hairdressing experience. Life is just better with Nando in it!

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Response from Richard Ward Hair & Metrospa

Hi Tanya,

Thank you so much for leaving such a positive review about Nando at our salon. We are so happy to hear that you have been enjoying his services for 25 years and that his charisma and talent have made your hairdressing experience the best it can be. We agree that Nando brings a level of competence and warmth that truly sets him apart.

We appreciate your support and look forward to seeing you again soon!

Best,
The Team at Richard Ward Hair & Metrospa

The Maestro!

Jo Sherrard
28th Jun 2025
Team Member: Joey
5.0
Appointment verified by Phorest

Joey is amazing - even after 3 months my hair was looking really good thanks to his excellent cutting. However it looks even better now! Thanks as ever

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Response from Richard Ward Hair & Metrospa

Hi Jo,
Thank you so much for taking the time to leave us such a lovely review. We're thrilled to hear that Joey's excellent cutting skills made your hair look good even after 3 months, and now it looks even better!
We will pass along your kind words to Joey, he will be delighted to hear that he exceeded your expectations. We truly appreciate your support and hope to see you again soon.
Best regards,
The team at Richard Ward Hair & Metrospa

Excellent service

Ruth Curry
28th Jun 2025
Team Member: Edna
5.0

Amazing as always. Edna has been looking after me for >15 years and I would not trust anyone else with my hair. I always feel better after a trip to see her

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Response from Richard Ward Hair & Metrospa

Hi Ruth,

Thank you for your lovely review! We are so happy to hear that you have been a loyal client for over 15 years and that Edna has been taking care of you during that time. We agree that she is absolutely amazing and we are honored to have her on our team. We are glad you always feel better after visiting us at our salon. We appreciate your trust in us and we look forward to seeing you again soon.

Best,
The team at Richard Ward Hair & Metrospa

A true professional

Anonymous
27th Jun 2025
Team Member: Tommy
5.0

Highly skilled and professional. Tommy also makes it enjoyable. A great overall experience

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Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you so much for taking the time to write such a kind review. We are delighted to hear that you had a highly skilled and professional experience with us. We are also thrilled to hear that Tommy made your visit enjoyable. Our team always strives to provide exceptional service and make our customers feel at ease during their time with us.

We appreciate your positive feedback and we look forward to welcoming you back to our salon soon.

Best regards,
The team at Richard Ward Hair & Metrospa

Lucy

Lucy Black
27th Jun 2025
Team Member: Cristiano
5.0
Appointment verified by Phorest

Amazing as always

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Response from Richard Ward Hair & Metrospa

Dear Lucy,
Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that your visit was amazing as always! Our team works hard to ensure every guest feels well taken care of and leaves feeling fabulous.
We truly appreciate your kind words and look forward to seeing you again soon. Thank you for choosing our salon for your hair and spa needs.
Warmly,
The Team at Richard Ward Hair & Metrospa

Another great visit

Francine Barker-Symons
27th Jun 2025
Team Member: Jonathan
4.5
Appointment verified by Phorest

It was my first cut and blow dry with Jonathan, very pleased. He listened and did exactly what I wanted, very friendly and chatty.

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Response from Richard Ward Hair & Metrospa

Hi Francine! Thank you so much for taking the time to leave a review for us. We are delighted to hear that your first cut and blow dry experience with Jonathan was a success! We pride ourselves on providing friendly and attentive service to all of our clients. We will be sure to pass along your kind words to Jonathan. We look forward to seeing you again at our salon. Take care and have a wonderful day!
All the best from the team at Richard Ward Hair & Metrospa.

Recent appointment

Anonymous
27th Jun 2025
Team Member: Jonathan
5.0

Always an enjoyable morale raising experience

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Response from Richard Ward Hair & Metrospa

Hi there! Thank you so much for taking the time to leave such a lovely review. It makes us incredibly happy to hear that your experience with us is always enjoyable and boosts your morale. That's exactly what we strive for at our salon. We hope to continue providing you with top-notch services and a great atmosphere to lift your spirits. Thank you again for your kind words. Looking forward to seeing you again soon!

Best regards,
The team at Richard Ward Hair & Metrospa

Excellent, as always

Lynn Jones
26th Jun 2025
Team Member: Denise
4.5
Appointment verified by Phorest

Today’s appointment was as the many before. I felt welcomed by Reception staff and bar staff. Denise greeted me warmly and we discussed today’s and longer term plans for my hair. She is an expert and I always follow her advice. I was very pleased with my hair care today.
My only disappointment is that I can no longer pay with my Amex card.

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Response from Richard Ward Hair & Metrospa

Hi Lynn,

Thank you for taking the time to share your experience at our salon. We're delighted to hear that you always feel welcomed by our reception and bar staff and that Denise takes such great care of your hair. Your satisfaction is our top priority and we're happy to hear you were pleased with your hair care today.

We apologize for any inconvenience caused by our recent change in payment methods. We are constantly reviewing our options to provide the best service for our clients and we will certainly take your feedback into consideration.

Thank you again for your continued support and we look forward to seeing you again soon.

Warmly,
The team at Richard Ward Hair & Metrospa

Perfect haircut

Tamara Henriques
26th Jun 2025
Team Member: Cristiano
5.0
Appointment verified by Phorest

Cristiano cuts and styles my hair beautifully every time.

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Response from Richard Ward Hair & Metrospa

Hello Tamara,

Thank you for taking the time to leave us a review. We are thrilled to hear that Cristiano has been consistently delivering beautiful haircuts and styles for you. We will be sure to pass on your compliments to him.

Thank you for choosing our salon for your hair needs. We hope to see you again soon for another satisfactory experience.

Warm regards,
The team at Richard Ward Hair & Metrospa

Five Star Tommy 🌟🌟🌟🌟🌟

Anonymous
26th Jun 2025
5.0

Always arrive needing a reboot and always leave full of joy!

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Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you always leave our salon feeling rejuvenated and joyful. It is our goal to provide exceptional service and results to all our clients.

We appreciate your ongoing support and look forward to welcoming you back soon. Have a wonderful day!

Best regards,
The team at Richard Ward Hair & Metrospa

My hair looks fab!

Tanya
26th Jun 2025
Team Member: Nando
5.0
Appointment verified by Phorest

I’m always happy with the way Nando cuts and blows out my hair and the salon always have a buzzy vibe so it feels like a social visit. Always a pleasure to see him and the staff!

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Response from Richard Ward Hair & Metrospa

Hi Tanya, thank you so much for taking the time to leave us a review! We're thrilled to hear that you've had consistently great experiences with Nando and our team at the salon. We strive to create a warm and welcoming environment for all of our clients, so it's wonderful to hear that the buzzy vibe adds to your overall experience. We can't wait to welcome you back for another "social visit" with us! Take care,
The team at Richard Ward Hair & Metrospa.

Jonathan

Charlotte Thistlethwayte
26th Jun 2025
Team Member: Jonathan
5.0
Appointment verified by Phorest

Great haircut and blow dry as always. Also the lady who washed my hair was great too with shampoo choice and massage.

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Response from Richard Ward Hair & Metrospa

Hi Charlotte,

Thank you so much for your lovely review! We're thrilled to hear that you had a great experience with us and that you were happy with your haircut and blow dry. We'll be sure to pass along your compliments to the hair washing lady, she'll be delighted to hear that her shampoo choice and massage were appreciated.

We look forward to seeing you again soon and giving you another wonderful salon experience.

Warm regards,
The team at Richard Ward Hair & Metrospa

Very professional

F Luczyc Wyhowska
26th Jun 2025
5.0

He is excellent and nice

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Response from Richard Ward Hair & Metrospa

Dear F Luczyc Wyhowska,

Thank you so much for taking the time to leave a review. We are thrilled to hear that you had an excellent experience at our salon. Our team takes pride in providing exceptional services and creating a friendly and welcoming atmosphere for our clients.

We appreciate your kind words and look forward to seeing you again soon. Thank you for choosing our salon for your hair needs.

Warmly,
The team at Richard Ward Hair & Metrospa

Johnathan

Dahlia Neiss
25th Jun 2025
Team Member: Jonathan
5.0
Appointment verified by Phorest

Absolutely fabulous!!

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Response from Richard Ward Hair & Metrospa

Hi Dahlia,
Thank you for leaving such a fantastic review! We're thrilled that you had such a positive experience with us at our salon.
Our team at Richard Ward Hair & Metrospa always strives to provide an excellent service, and we're glad to hear that we were able to meet your expectations.
We look forward to seeing you again soon, and thank you once again for your kind words.
Best regards,
The team at Richard Ward Hair & Metrospa

Hair cut Wednesday

Ian Bond
25th Jun 2025
5.0

10/10

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Response from Richard Ward Hair & Metrospa

Dear Ian,
Thank you so much for taking the time to leave such a kind review for us. We are thrilled to hear that you had a 10/10 experience at our salon. Our team works hard to ensure that each and every client leaves feeling happy and satisfied.
We are also happy to hear that you enjoyed your haircut and found it to be great value. It's always our goal to provide top-notch services at reasonable prices.
Please do not hesitate to visit us again in the future for all of your hair and spa needs. We would love to have you back!
Best wishes from all of us at Richard Ward Hair & Metrospa.

Legend

Nicola Gilbertson
25th Jun 2025
Team Member: Nando
5.0
Appointment verified by Phorest

He’a hair genius! Not only that he’s a lovely guy!

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Response from Richard Ward Hair & Metrospa

Hi Nicola,

Thank you for your kind review! We are glad to hear that you had a great experience with our stylist. Our team here at Richard Ward Hair & Metrospa takes great pride in providing excellent services and we are delighted that you were happy with the results. We will be sure to pass your compliments along to Nando, who is truly a hair genius! We also agree that he is a wonderful person and we are lucky to have him as part of our team.

We hope to see you again soon for your next appointment.

Best wishes,
The Team at Richard Ward Hair & Metrospa

Great haircut

Anonymous
25th Jun 2025
5.0

As always a great haircut by Fiona with such attention to detail, and with friendly chitter-chatter. Thank you!

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Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you enjoyed your haircut by Fiona and that she paid such close attention to detail. We pride ourselves on providing excellent service and we truly appreciate your kind words.

We are also happy to hear that you enjoyed some friendly chit-chat during your visit. Our team loves getting to know our customers and providing a welcoming and comfortable atmosphere. We hope to continue providing you with quality haircuts and great conversations in the future.

Thank you again for choosing our salon and for your continuous support. We can't wait to see you again soon!

Best wishes,
The team at Richard Ward Hair & Metrospa

Brilliant

Fleur
24th Jun 2025
Team Member: Patrick
5.0
Appointment verified by Phorest

Patrick has been cutting my hair for a few years now and always does a fabulous job!

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Response from Richard Ward Hair & Metrospa

Hi Fleur, thank you so much for taking the time to leave a review about your experience at our salon.
We are delighted to hear that Patrick has been providing you with consistently fabulous haircuts for the past few years.
We will definitely pass along your kind words to him. We appreciate your loyalty and look forward to seeing you again soon at the salon.
Wishing you all the best, the team at Richard Ward Hair & Metrospa.

Great Hair Stylist

Sarah W
24th Jun 2025
Team Member: Fiona
5.0
Appointment verified by Phorest

Fiona has been cutting my hair for about 3 years now. It is always a perfect hair cut - which lasts and is easy to dry and go at home - just what I want.

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Response from Richard Ward Hair & Metrospa

Hi Sarah,
We are thrilled to hear that you have been a loyal client of our salon for over three years now! It brings us immense joy to know that you are satisfied with the services of our stylist, Fiona. We agree that she is truly talented and always ensures that her clients leave the salon with a perfect haircut that lasts and is easy to maintain at home.
Thank you for taking the time to share your positive experience. Your kind words mean a lot to us and motivate us to continue delivering exceptional services. We look forward to seeing you again at our salon for your next hair appointment.
Many thanks,
The team at Richard Ward Hair & Metrospa

Great as usual!

Bella de Souza
24th Jun 2025
Team Member: Fiona
5.0
Appointment verified by Phorest

Fiona was great at putting my hair up, even though she was in a time crunch that was not her fault. It looks beautiful!

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Response from Richard Ward Hair & Metrospa

Dear Bella,

Thank you so much for taking the time to leave a review for our salon. We are thrilled to hear that Fiona did an amazing job with your hair-up and that you are happy with the end result. We will pass on your kind words to her.

We apologize for any time constraints that may have caused any inconvenience, but we are glad that Fiona was able to work her magic and make you look beautiful. We appreciate your understanding and patience.

We hope to see you again soon for your next visit. Thank you again for choosing our salon!

Best wishes,
Team at Richard Ward Hair & Metrospa

Amazing as always

Emma
24th Jun 2025
Team Member: Lucia
5.0

Perfect colour, perfect balayage, natural to work for what I like and my holiday- thank you- won’t go elsewhere!

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Response from Richard Ward Hair & Metrospa

Hi Emma, thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you are happy with your colour and balayage – our team always strives to create a natural look tailored to each of our client's preferences. We are so glad we were able to achieve this for you and we appreciate your loyalty to our salon. We look forward to seeing you again soon! Best wishes,
The Team at Richard Ward Hair & Metrospa

The best colourist

Mandy
24th Jun 2025
Team Member: Ella
5.0
Appointment verified by Phorest

Ella is an artist. Perfect colour every time
She knows exactly what suits you and offers superb advice. I cannot recommend her highly enough

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Response from Richard Ward Hair & Metrospa

Hi Mandy,

Thank you so much for taking the time to leave such a lovely review about your experience at our salon. We're thrilled to hear that you had such a positive experience with Ella as your stylist. She truly is an artist and we're lucky to have her as part of our team.

It's great to know that she was able to help you find the perfect colour and provide you with superb advice. We'll be sure to pass on your kind words to her as well. Thank you for recommending her so highly - we really appreciate it.

We hope to see you at the salon again soon, Mandy. Take care!

Warm regards,

The team at Richard Ward Hair & Metrospa

Perfect

Rebecca
24th Jun 2025
Team Member: Gina
5.0
Appointment verified by Phorest

Gina always does an amazing job. She is very professional and great at her job. What more is there to say?

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Response from Richard Ward Hair & Metrospa

Hi Rebecca,

Thank you so much for your kind words about Gina! We are thrilled to hear that you had an amazing experience with her and that she provided such professional and excellent service. We'll be sure to pass along your compliments to her.

We always strive to provide the best service to our clients and are so happy to hear that you had a great visit. Thank you for taking the time to share your feedback with us.

We hope to see you again soon at Richard Ward Hair & Metrospa.

Warmly,
The team at Richard Ward Hair & Metrospa

Dame

benita Rayne
24th Jun 2025
Team Member: Cristiano
4.5
Appointment verified by Phorest

Always excellent

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Response from Richard Ward Hair & Metrospa

Hi Benita, thank you so much for taking the time to leave us a review! We are thrilled to hear that you consistently have an excellent experience at our salon. We truly strive to provide an excellent service and it is always fantastic to hear when our clients are happy with their results. It would be our pleasure to see you again in the future and continue to provide you with excellent services. Thank you for your support and for choosing Richard Ward Hair & Metrospa.
Best,
The Team at Richard Ward Hair & Metrospa

Excellent service

Simon
24th Jun 2025
Team Member: Jonathan
5.0
Appointment verified by Phorest

Excellent service. Jonathan listens carefully and always delivers a top-quality haircut. Highly recommended.

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Response from Richard Ward Hair & Metrospa

Hi Simon,

Thank you so much for taking the time to leave us your kind review. We are thrilled to hear that you had an excellent experience with Jonathan and that he was able to deliver a top-quality haircut that met your expectations. We truly value our clients’ feedback and we will make sure to pass along your compliments to Jonathan.

The team at Richard Ward Hair & Metrospa is dedicated to providing the best service possible, and we are glad that we were able to meet your expectations. We appreciate your recommendation and we can't wait to see you again soon for your next haircut!

Best regards,
The team at Richard Ward Hair & Metrospa

Thanks :)

Sophie Rowney
24th Jun 2025
Team Member: Maddie
5.0

Fab thanks Maddie :)

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Response from Richard Ward Hair & Metrospa

Hi Sophie,

Thank you so much for taking the time to leave such a lovely review! We're so happy to hear that you had a fabulous experience at our salon. We'll be sure to pass along your kind words to Maddie.

We always strive to provide our clients with the best possible service and it's wonderful to see that we were able to meet your expectations.

We can't wait to welcome you back to our salon and give you another fantastic experience!

Warmly,
The Team at Richard Ward Hair & Metrospa

Great pedicure and manicure

Vicky Trice
24th Jun 2025
Team Member: Vita
5.0
Appointment verified by Phorest

Simply the best! I love my visits to Vita - she not only does the most magical things to my feet and hands, but we also have a good chat and lots of laughs! Could not more highly recommend.

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Response from Richard Ward Hair & Metrospa

Hi Vicky,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a great experience during your visits with Vita. We are so lucky to have her as part of our team - not only does she work wonders with feet and hands, but she also knows how to brighten up the day with her infectious laughter and great conversation.

We appreciate your recommendation and look forward to welcoming you back to our salon soon.

Best wishes,
The Richard Ward Team.

The team at Richard Ward Hair & Metrospa

Richard Cut /Blow Dry

Lorraine Campbell
23rd Jun 2025
5.0
Appointment verified by Phorest

Richard made me feel more confident and stylish after a long overdue haircut ,

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Response from Richard Ward Hair & Metrospa

Hi Lorraine,

Thank you so much for taking the time to leave us a review. We are delighted to hear that Richard made you feel more confident and stylish after your long overdue haircut. That is exactly what we strive for at our salon - to make our clients feel their best.

We appreciate your kind words and are happy to hear that you had a positive experience with us. We hope to see you again soon and help you maintain your new look!

Best,
The Team at Richard Ward Hair & Metrospa

Simply the best

Mary Power
21st Jun 2025
Team Member: Kathy
5.0
Appointment verified by Phorest

I’ve been seeing Kathy for 15 years.. She is consistently good. My hair always looks amazing when I leave her. Worth my flight from Ireland every month.

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Response from Richard Ward Hair & Metrospa

Hi Mary,

We are so happy to hear that you have been coming to our salon for 15 years and that Kathy has consistently provided you with amazing colour work. It means the world to us to know that we have been able to exceed your expectations each time you visit us. Thank you for trusting us to take care of your hair and for making the long trip from Ireland every month.

We are truly grateful for your loyalty and support. We look forward to welcoming you back to our salon soon!

Best wishes,
The team at Richard Ward Hair & Metrospa

haircut

lorraine Murphy
21st Jun 2025
Team Member: Nando
5.0

Nando is the absolute BEST! never disappoints and also get such a sharp artistic cut.

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Response from Richard Ward Hair & Metrospa

Hi Lorraine,

Thank you for your kind words about Nando! We're happy to hear that he did not disappoint and gave you such a precision cut. Our team at Richard Ward Hair & Metrospa takes great pride in providing exceptional service and delivering top-notch results to all of our clients.

We appreciate you taking the time to share your positive experience. It means a lot to us. We look forward to seeing you again soon and providing you with the same level of excellence.

Best regards,
The team at Richard Ward Hair & Metrospa

Excellent

Carla Wakefield
21st Jun 2025
Team Member: Ella
5.0
Appointment verified by Phorest

Ella is an accomplished colourist whose gentle manner is lovely to be around.

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Response from Richard Ward Hair & Metrospa

Hi Carla,

Thank you for such a lovely review about our hair salon! We are thrilled to hear that you had a great experience with our talented colourist, Ella. We couldn't agree more about her gentle manner - she always knows how to make our clients feel comfortable and relaxed during their appointments.

We take great pride in our team of skilled stylists who are dedicated to delivering the best service to our clients. We are glad to hear that Ella's skills and friendly demeanor made your visit to our salon even more enjoyable.

We can't wait to have you back for another wonderful hair transformation!

Best regards,
The team at Richard Ward Hair & Metrospa

Great

Fransie Malherve
21st Jun 2025
Team Member: Ashleigh
5.0
Appointment verified by Phorest

Ashleigh is just lovely! Friendly, kind and attentive. My blow dry was exactly what I wanted. Thanks Ashleigh.

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Response from Richard Ward Hair & Metrospa

Hi Fransie,

Thank you so much for taking the time to leave such a kind review for our salon. We are thrilled to hear that you had a positive experience with Ashleigh and that your blow dry was exactly what you wanted. We will be sure to pass along your compliments to her.

At Richard Ward Hair & Metrospa, our team strives to provide excellent customer service and we are delighted that Ashleigh was able to showcase this during your visit. We appreciate your support and hope to see you again soon for another pampering session.

Take care,
The team at Richard Ward Hair & Metrospa

Another fantastic haircut!

Claire
21st Jun 2025
Team Member: Patrick
5.0

Beyond happy with my haircut, and enjoying receiving many compliments on the style! Thank you.

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Response from Richard Ward Hair & Metrospa

Hi Claire,

We are thrilled to hear that you are beyond happy with your recent haircut from our salon! We always strive to deliver excellent services that leave our clients feeling confident and receiving compliments is the best reward for us. Thank you for taking the time to share your positive feedback with us, it truly means a lot.

We hope to see you again soon for your next visit and we will continue to work hard to maintain our high standards. Thank you for choosing our salon for your hair needs.

Best regards,
The team at Richard Ward Hair & Metrospa

Miss

Johane
21st Jun 2025
Team Member: Caterina
5.0
Appointment verified by Phorest

The best

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Response from Richard Ward Hair & Metrospa

Dear Johane,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a great experience at our salon. Your positive feedback means a lot to us!

We are always striving to provide exceptional services and create a welcoming atmosphere for our clients. It is wonderful to know that our efforts did not go unnoticed.

We hope to see you again soon for your next appointment. Thank you for choosing us and for being a part of our salon family.

Warm regards,
The team at Richard Ward Hair & Metrospa

Great hair cut as ususal

Watson
21st Jun 2025
Team Member: Elettra
4.0
Appointment verified by Phorest

She really focussed on the hair and and what I am trying to have done - she is quiet so it is a relaxing experience having my hair cut.

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Response from Richard Ward Hair & Metrospa

Hi Watson,

Thank you so much for the lovely review! We're thrilled to hear that you had a relaxing experience with us and that our stylist was able to focus on your hair needs. Your comfort and satisfaction are our top priorities.

We appreciate your kind words and hope to see you back at our salon soon for another enjoyable visit.

Warmly,
The Team at Richard Ward Hair & Metrospa

Hair cut

Tracey Bartlett
20th Jun 2025
Team Member: Nando
4.5
Appointment verified by Phorest

Amazing haircut from Nando this week!

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Response from Richard Ward Hair & Metrospa

Hi Tracey!
Thank you so much for leaving us such a lovely review. We are thrilled to hear that you had an amazing haircut from Nando this week.
Our team at Richard Ward Hair & Metrospa always strives to provide top-notch services to our clients, and we are happy to know that Nando was able to give you a great experience.
We look forward to seeing you again soon for your next appointment.
Thank you again for choosing our salon and taking the time to leave us a review.
Take care,
The team at Richard Ward Hair & Metrospa

Simply the best

Nula Suchet
20th Jun 2025
Team Member: Adolfo
5.0
Appointment verified by Phorest

Adolfo is the best hair cutter - I travel a lot Europe - USA - lived in New York and tried many well know names - but no one has ever got my shape and cut like him - now I will wait - in fact it’s been ten weeks because I was in the New York working and despite my hair been too long I still waited to get back to London to Richard Wards Adolfo - he’s the best ! Nula Suchet

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Response from Richard Ward Hair & Metrospa

Hi Nula,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that Adolfo provided you with an exceptional hair cutting experience. We appreciate that you trust us with your hair, especially after trying well-known salons in different places.

It's wonderful to know that even though you were away for work, you still waited for ten weeks to come back to London and have Adolfo take care of your hair. We are proud to have him on our team and we will definitely pass along your kind words to him.

We look forward to seeing you again at Richard Ward Hair & Metrospa. Thank you for choosing us and for your continued support.

Best,
The Team at Richard Ward Hair & Metrospa

Best stylist

Nula Suchet
20th Jun 2025
Team Member: Adolfo
5.0
Appointment verified by Phorest

Adolfo is the best stylist cutter of my hair I’ve over the years used all the names Daniel Galvin , John Frieda but none cut my hair like Adolfo

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Response from Richard Ward Hair & Metrospa

Hi Nula,

Thank you for leaving such a kind review about our salon! We are thrilled to hear that you had a positive experience with Adolfo. He truly is a talented stylist who always goes above and beyond to provide exceptional service to our clients. It's wonderful that he was able to give you the best haircut you've ever had!

Thank you for choosing our salon and we hope to see you again soon.

Best regards,
The team at Richard Ward Hair & Metrospa

wonderful

Amelia Winter
20th Jun 2025
Team Member: Edna
5.0
Appointment verified by Phorest

Edna is sooo nice and did a wonderful job with my memory form express !

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Response from Richard Ward Hair & Metrospa

Dear Amelia,

Thank you so much for your lovely review! We are thrilled to hear that Edna provided you with excellent service and that you were happy with your memory form express. We will be sure to pass along your kind words to Edna and our team.

We hope to see you again soon and provide you with even more fantastic experiences at our salon. Have a wonderful day!

Best,
The Team at Richard Ward Hair & Metrospa

Megan

Louise cwrlisle
19th Jun 2025
Team Member: Megan
4.0
Appointment verified by Phorest

Always brilliant!!! Never disappointed

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Response from Richard Ward Hair & Metrospa

Hi Louise,

Thank you so much for your kind words! We are thrilled to hear that you've always had a great experience with our salon. Our team at Richard Ward Hair & Metrospa works hard to ensure that all our clients leave feeling happy and satisfied with their services.

We truly appreciate your ongoing support and we look forward to welcoming you back to our salon for your next appointment.

Best regards,
The Team at Richard Ward Hair & Metrospa

Super talented stylist

Denise McEnery
19th Jun 2025
Team Member: Jonathan
5.0
Appointment verified by Phorest

Absolutely love the way Jonathan cuts and styles my hair. I always leave the salon feeling really happy with the result.

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Response from Richard Ward Hair & Metrospa

Dear Denise,
Thank you so much for your lovely review! We are thrilled to hear that you are happy with your experience at our salon and that Jonathan's skills have left you feeling fantastic. It's always our goal to ensure our clients leave feeling confident and satisfied with their hair.
We truly appreciate your feedback and look forward to welcoming you back for your next visit.
Warm regards,
The team at Richard Ward Hair & Metrospa

Sleepy times

Anonymous
19th Jun 2025
5.0

Delta managed to cope with me falling asleep in the chair - and still workéd her wonder, as always, on my hair. She didn’t even wake me up until she needed to. Bravo Delta!

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Response from Richard Ward Hair & Metrospa

Dear reviewer,

Thank you so much for taking the time to share your experience with us! We are delighted to hear that Delta took such good care of you during your visit to our salon. We truly value our clients' comfort and relaxation, and we are glad to know that you were able to catch some well-deserved rest while Delta worked her magic on your hair. We will make sure to pass on your kind words to her.

We are looking forward to seeing you again soon and providing you with exceptional service as always.

Take care,

The team at Richard Ward Hair & Metrospa.