Richard Ward Hair & Metrospa

Dear Zephryn,

We are delighted to hear that you had a great experience at our salon. Thank you for taking the time to share your feedback on Tommy's service. We strive to understand our clients' desired looks and Tommy is thrilled to hear that you are happy with the result. We are glad that your hair is now easier to manage and looks great. Your recommendation means a lot to us and we can't wait to see you again for your next visit.

Best wishes,
The team at Richard Ward Hair & Metrospa

Hi Zephryn,

Thank you for taking the time to leave us such a lovely review. We are thrilled to hear that you had a fantastic experience at our salon and that Ella did an amazing job with your colour. We always strive to provide a professional and friendly service while ensuring our clients' desired results.

We appreciate your recommendation and we can't wait to welcome you back in the future. Thank you once again for choosing our salon for your hair needs.

Best wishes,

The team at Richard Ward Hair & Metrospa

Hi Alex,

Thank you so much for giving us your ten-star rating! We are thrilled to hear that you had such a positive experience at our salon.
We hope to see you again soon for another amazing hair and spa experience. Thank you for choosing our salon and for sharing your feedback with us.

Best wishes,
The team at Richard Ward Hair & Metrospa

Hi Catherine,

Thank you so much for leaving us a glowing review! We'll be sure to pass on your kind words to him.

Thanks again for taking the time to share your feedback. We can't wait to see you again in the future!

Best,
The team at Richard Ward Hair & Metrospa

Hi Kathryn Jayne,

Thank you for taking the time to leave us such a lovely review! Our team at Richard Ward Hair & Metrospa is thrilled to hear that you had a perfect experience with us.

We truly appreciate your kind words and look forward to seeing you again soon. Have a wonderful day!

Warmly,
The team at Richard Ward Hair & Metrospa

Hi Elena,
Thank you for taking the time to leave us such a lovely review!
We are so glad to hear that you had an excellent experience with our colourist. We strive to provide our clients with top-notch service and it's always great to hear when we succeed.
We hope to see you again soon for your next visit.
Warmest regards,
The team at Richard Ward Hair & Metrospa

Dear Camilla,

Thank you for taking the time to leave us a review and for your honest feedback. We are pleased to hear that you were satisfied with the service provided by Elletra during your recent visit to our salon.

We understand that it can be challenging when you are assigned a new stylist who may not be familiar with your desired hairstyle and preferences. However, we are delighted to know that Elletra did her best to meet your expectations.

It's our priority to ensure that each client receives the best service at a fair price that suits each persons invidual budget. Our graduate and junior team can do outstanding blow drys, give Megan, Maddie, or Emily a try when you are next in, and we can even get Nado over to give them a few tips.

Thank you for your continued support, and we look forward to welcoming you back to our salon.

Warmly,

The team at Richard Ward Hair & Metrospa

Hi Oona,

Thank you so much for taking the time to leave such a lovely review!
We'll be sure to pass along your kind words to Nando and the rest of our team. We can't wait to see you again soon and continue providing you with exceptional hair services.

Best,
The team at Richard Ward Hair & Metrospa

Hi Sarah,

Thank you so much for your kind words!

We will be sure to pass along your lovely feedback to Edna. She is a valued member of our team and always goes above and beyond to ensure our customers are happy.

Please don't hesitate to reach out to us if you need anything else. We always love hearing from our wonderful customers like you.

Take care and see you again soon!

The team at Richard Ward Hair & Metrospa

Hi Amanda,

We're so glad to hear that you had a lovely experience at our salon!

We hope to see you again soon and give you another amazing experience.

Best,
The team at Richard Ward Hair & Metrospa.

Hi Vicky,

Thank you so much for your kind words and for taking the time to leave us a review. We are delighted to hear that you have been a loyal customer of Tommy's for many years.

We truly appreciate your continued support, and we can't wait to have you back in the salon for your next appointment. We'll be sure to pass on your lovely comments to Tommy and the rest of our team.

Take care.

The team at Richard Ward Hair & Metrospa

Hi Hannah,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with us and that Maddie was able to give you one of your best blow-drys yet.
We truly appreciate your support, and we can't wait to see you again soon. Thank you for being a loyal customer and for choosing our salon. We are lucky to have you as a client!

Take care,

The team at Richard Ward Hair & Metrospa

Dear valued customer,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had an excellent cut and received helpful advice from our team. We take great pride in the services we offer and strive to provide the best possible experience for our clients.

Your kind words mean a lot to us and we truly appreciate your support. We hope to have the pleasure of serving you again in the future.

Warmest regards,

The team at Richard Ward Hair & Metrospa

Hi Carole,

Thank you so much for your kind words about Joey! We're glad to hear that he has earned your trust as the best hairdresser in London. It's wonderful to know that he has such a great understanding of your hair and can create the perfect style for your face.

We truly appreciate your trust in our salon and are grateful to have you as a valued client. We look forward to seeing you again soon and making sure you continue to leave our salon feeling your very best.

Take care,
The team at Richard Ward Hair & Metrospa

Hi Amanda,

Thank you for taking the time to leave a review for Ashleigh! We are so glad to hear that you had a super experience with her. Ashleigh is indeed a talented stylist who takes pride in her work. We will be sure to pass along your kind words to her.

We hope to see you again soon at our salon. Our team at Richard Ward Hair & Metrospa is always here to provide you with exceptional service.

Best,
The Team at Richard Ward Hair & Metrospa

Hi Anna,

Thank you so much for taking the time to leave a review. We are thrilled to hear that Joey has been your go-to stylist for years - we agree that he is wonderful! Such a wonderful credit to himself and his 20-year career, he really is at the top of his game. We are dedicated to providing exceptional services, and we are glad to hear that Joey has consistently met your expectations.

We truly appreciate your support and loyalty to our salon. If there is anything else we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for choosing our salon. We look forward to seeing you again soon.

Best,
The team at Richard Ward Hair & Metrospa

Hi Michelle,

We're thrilled to hear that Fiona was able to give you an amazing haircut as usual! She truly has a talent for paying attention to detail and delivering precise cuts. Thank you for taking the time to share your experience with us.

We appreciate your kind words and hope to see you again soon!

Kind regards,
The Team at Richard Ward Hair & Metrospa

Hi Frankie,

Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that you had an amazing blow-dry and that it still looks great even three days later!

We hope to see you again soon for another great experience!

Best,
The Team at Richard Ward Hair & Metrospa

Hi Csrol veronique,

Thank you for taking the time to review our salon. We apologize for any inconvenience you experienced during your recent visit. Our check-in process is usually very smooth and efficient. Kinga also has full access to her list, so it is disappointing to hear that she did not come looking for you or at least to enquire as to your whereabouts.
We sincerely apologize for the wait and the mix-up, as I am sure you're aware our team always strive to provide excellent customer service, and we apologize for falling short of your expectations in this instance.
We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.

Best,
The team at Richard Ward Hair & Metrospa

Hi Sarah,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon. We are glad that Karen was able to manage your hair so well and give you a fabulous cut and blow dry. We will be sure to pass along your kind words to her.

We hope to see you again soon at our salon. Thank you for choosing us.

Best,
The team at Richard Ward Hair & Metrospa

Hi Alexis,

Thank you so much for taking the time to leave us a lovely review! We are thrilled that you had a great experience with us and loved your new colour. It's always our goal to make our clients smile and we are glad we could achieve that with you.

We hope to see you again soon for another wonderful salon experience!

Warmest regards,
The team at Richard Ward Hair & Metrospa

Hi Sue,

Thank you so much for your kind review! We are thrilled to hear that Robert has been your go-to stylist for over 25 years. It truly speaks to his talent and expertise.

Thank you for trusting us with your hair all these years. We look forward to seeing you again soon!

Best,
The team at Richard Ward Hair & Metrospa

Hi Charlotte!

Thank you so much for taking the time to leave a review. We are delighted to hear that you had a positive experience at our salon. Your satisfaction is our top priority and we are happy to know that we were able to meet your expectations. We look forward to having you back at our salon for your next hair and spa experience.

Warm Regards,

The Team at Richard Ward Hair & Metrospa

Hi Anna! Thank you for taking the time to leave us such a lovely review. We're delighted to hear that Adolfo consistently provides great service for you. We believe in providing excellent quality service for all our clients and it's wonderful to hear that you're happy with your experience at our salon. We'll make sure to pass on your kind words to Adolfo. Thank you for choosing our salon, we look forward to seeing you again soon! Best, The team at Richard Ward Hair & Metrospa.

Dear Gerogina,

Thank you so much for taking the time to share your feedback with us. We are so glad to hear that you were happy with how much time was spent on your hair during your recent visit to our salon.

We are sorry to hear that you left with wet hair. We do offer discounted blow-dry services to our technical clients as it's simply not viable to have clients blow-dry their own hair in a salon of our scale. We apologize if that was not communicated to you during your visit. We understand how important it is to have your hair looking its best, especially when heading to the gym.

Thank you for your suggestion about offering coffee and sparkling water, but again, in a salon of our scale, looking after upwards of 1500 clients per week, we have to outsource our kitchen and refreshments services to allow our team to concentrate on the business of hair.

We appreciate your support and are delighted to hear that Shelly most importantly delivered with her customer service and technical skills.

We hope to have the opportunity to welcome you back soon.

Warmly,

The team at Richard Ward Hair & Metrospa

Dear Amanda Chamarette,

Thank you so much for taking the time to write such a lovely review about your experiences with Kinga at our salon. We truly appreciate your kind words and are so grateful to have you as a loyal client for over 15 years.

Kinga is an incredibly talented and dedicated member of our team, and we are so proud to have her. We are thrilled to hear that she has consistently provided you with exceptional service and that you always leave feeling amazing. Her passion for her work truly shines through in every treatment.

Thank you again for your support and for recommending Kinga to others. We look forward to welcoming you back to our salon soon.

Warm regards,

The team at Richard Ward Hair & Metrospa

Hi Tim,

Thank you for your kind words and for taking the time to leave a review.

We pride ourselves on providing exceptional service and are glad that we were able to deliver that for you.

. We appreciate your loyalty and look forward to seeing you again at Richard Ward Hair & Metrospa.

Best regards,

The Team at Richard Ward Hair & Metrospa

Hi Karen!
Thank you for taking the time to leave a review.
We strive to provide our clients with the best services, and it is always rewarding to hear when we have succeeded.
We look forward to welcoming you back for your next appointment.
Take care!
Team at Richard Ward Hair & Metrospa

Dear valued customer,

Thank you for your lovely review! We are delighted to hear that you had a wonderful experience at our salon.

We appreciate your kind words and hope to welcome you back soon. We will continue to work hard to maintain the high standards that we are known for.

Thank you for choosing our salon and for your continued support.

We look forward to seeing you again!

Best regards,
The team at Richard Ward Hair & Metrospa

Hi Carla,

Thank you so much for your lovely review! We're so glad that you had a great experience at our salon.

We will be sure to pass along your kind words to Emily, and we look forward to seeing you again soon. If you ever have any other requests, please don't hesitate to let us know.

Thank you again for choosing our salon. Have a wonderful day!

Best,
The Team at Richard Ward Hair & Metrospa

Dear Dawn,

Thank you for taking the time to leave us such a lovely review.

We look forward to welcoming you back for your next haircut. Thank you once again for your kind words.
Wishing you a great day ahead!

Best regards,

The Team at Richard Ward Hair & Metrospa

Hi there,

Thank you so much for taking the time to leave a review for our salon! We are delighted to hear that you had such a fantastic experience with Ashleigh.

We truly appreciate your recommendation, and we hope to see you again soon for another amazing experience at Richard Ward Hair & Metrospa.

Best Regards,
The team at Richard Ward Hair & Metrospa

Hi Racheline,

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us and that our hairdresser provided excellent service. We truly value your feedback and will make sure to pass it on to our team.

We take pride in providing the best hair and spa services to our clients and we're happy to know that we met your expectations. We hope to see you again soon for your next visit.

Thank you for choosing our salon and spa. Have a lovely day!

Warmly,
The Team at Richard Ward Hair & Metrospa

Hi Angela,

Thank you so much for your kind words and for taking the time to leave a review. We are thrilled to hear that you had an excellent experience with us at our salon.

Our team at Richard Ward Hair & Metrospa is dedicated to providing our clients with exceptional service, and we are delighted that we could make your visit a memorable one.

We truly appreciate your support and hope to see you again soon.

All the best,
The Team at Richard Ward Hair & Metrospa

Hi Debbie,

Thank you for taking the time to leave us a review. We are thrilled to hear that you had another fantastic visit to our salon and that Elettra's attention to detail resulted in great results for you. We aim to make every visit a remarkable one, and we are glad to know that we have achieved that for you.

Thank you for being a valued customer, we appreciate your support. We look forward to welcoming you back to our salon soon.

Take care,
The team at Richard Ward Hair & Metrospa

Dear Kim,

Thank you for such a lovely review!

Our team works hard to ensure that all of our clients feel comfortable and well taken care of during their visit. We are delighted that our efforts met your expectations.

We hope to see you back at our salon soon, and we are looking forward to providing you with another great experience.

Warm regards,
The Team at Richard Ward Hair & Metrospa

Dear Maggie, thank you so much for your kind words! 30 years - it means the world to us. Your loyalty and support mean everything, and we are grateful to have you as a valued customer. We look forward to continuing to provide you with the best salon experience and making your hair look fantastic for many more years to come. Thank you for choosing us!

Warmly,
The team at Richard Ward Hair & Metrospa

Hi Emma,

Thank you so much for your lovely review!

We understand that traveling from abroad can be quite a hassle, but it means the world to us that you choose to come to our salon for your hair styling needs. Edna is truly talented, and we are lucky to have her on our team.

Thank you again for your kind words and for choosing our salon. We look forward to welcoming you back on your next visit!

Best,
The team at Richard Ward Hair & Metrospa

Hi Mary, thank you for taking the time to leave a review for us! We truly appreciate your loyalty and trust in Cristiano to work his magic on your hair. We are glad to hear that he never fails to make you laugh while also taking great care of your old, thinning hair. We will make sure to pass along your kind words to him. We hope to see you back at our salon soon for another great experience. Take care! - The Team at Richard Ward Hair & Metrospa.

Hi June,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you had an excellent blow-dry with us.

We appreciate your kind words, and it means a lot to us to know that you had a positive experience at our salon. We can't wait to have you back and give you another fabulous blow-dry! Thank you for your support and for choosing our salon.

Best regards,
The team at Richard Ward Hair & Metrospa

Dear valued customer,

Thank you for taking the time to leave a review for our salon. We're delighted to hear that you love the whole experience and that our team feels like old friends to you. We strive to create a welcoming and friendly atmosphere for all our clients.

We're also happy that you enjoyed the food as we believe it's a great added touch to make your visit even more enjoyable. And we couldn't agree more, Fiona is not only an excellent hairdresser but also a joy to be around. We will be sure to pass along your kind words to her.

Can't wait to see you again soon at our salon.

Best regards,
The team at Richard Ward Hair & Metrospa

Hi Ros,

Thank you so much for leaving us a review! We're thrilled to know that you had an excellent experience with us at our salon. It's always a pleasure to hear from satisfied clients like you.

We truly appreciate your support, and we're grateful for the trust you've placed in us.

We hope to see you again soon and continue to exceed your expectations. Thank you for choosing our salon. We value your feedback, and we're always here to make your hair experience unforgettable.

Warmly,

The Team at Richard Ward Hair & Metrospa

Hi Evelien,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that Shelley was able to assist you in a difficult time at such short notice. Our team takes pride in providing exceptional service to all of our clients and we are glad to hear that Shelley lived up to those standards. Thank you for recommending us - we truly appreciate it.

We hope to see you at our salon again soon!

Best,
The team at Richard Ward Hair & Metrospa

Hi Liz,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had a wonderful experience at our salon with Thomas. It's great to know that you trusted him to decide on your hairstyle and were pleased with the end result.

We can't wait to have you back for another visit and create more beautiful looks for you. See you soon!

The team at Richard Ward Hair & Metrospa.

Hi Victoria,

Thank you so much for taking the time to share your positive experience with Mario! We are thrilled to hear that you are happy with your haircut and the results. Mario is an incredibly talented stylist, and we will be sure to pass along your kind words to him. Your confidence is important to us, and we are glad to hear we could contribute to it.

Thank you for choosing our salon, and we look forward to seeing you again soon!

Best,
The team at Richard Ward Hair & Metrospa

Hi Victoria,

We are thrilled to hear about your positive experience with Mario at our salon. It's wonderful to hear that you feel more confident after your visit with us.

Thank you for trusting Mario's advice on the length and post-cut maintenance of your hair. We pride ourselves on providing personalized and thoughtful recommendations for each client's unique hair needs. We're delighted that you're happy with the results.

Thank you for taking the time to leave us a review. We appreciate your support and look forward to seeing you again soon.

Warm regards,
The team at Richard Ward Hair & Metrospa

Hi there,

Thank you so much for your lovely review!

We are grateful for your support and look forward to welcoming you back to our salon in the future. Thank you for choosing us for your hair needs.

Best regards,

The team at Richard Ward Hair & Metrospa

Hi Nicola,

Thank you so much for taking the time to write such a kind review about our salon. We are thrilled to hear that you had a fantastic experience with our team, especially with Maddie and Kathy.

You're absolutely right, our team members have been with us for many years, and we attribute that to the amazing culture and training that Hellen and Richard Ward have instilled in our salon. We are lucky to have such an incredible team.

We look forward to seeing you again soon, and thank you again for your lovely words.

Best,
The Team at Richard Ward Hair & Metrospa

Dear valued customer,

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that you had a fantastic experience with both Mario and Richard.

We can't wait to see you again for your next appointment and give you another outstanding experience. Thank you for choosing us and we look forward to welcoming of you back at Richard Ward Hair & Metrospa.

Best regards,
The team at Richard Ward Hair & Metrospa

Hi France,

It's great to hear that you had a brilliant experience at our salon! We're glad that we were able to meet your expectations once again.

Thank you for taking the time to leave us a review. Your kind words mean a lot to us, and we appreciate your support. We look forward to seeing you again soon for another fantastic visit.

Take care,

The team at Richard Ward Hair & Metrospa