Richard Ward Hair & Metrospa

82 Duke of York Square, Sloane Square, Chelsea, Greater London, SW3 4LY

About us

Award-Winning

Richard’s uber-cool, award-winning Sloane Square salon plays host to a team of over 90 expert staff, looking after the hair and beauty needs of over 1,200 clients per week. Housed in a stunning Grade II listed building flooded with natural light, the RW brand has been synonymous with creating chic Chelsea hair and beauty for 3 decades.

Past winner of Outstanding Salon of the Year at the London Hair and Beauty Awards, and Hair Magazine’s London Salon of the Year, the salon has been described as ‘leisurely and luxurious yet unpretentious’. Home to over 250 innovative hair and beauty treatments and services, all designed to deliver couture hair and bespoke beauty, the salon includes the renowned Metrospa, our unique brand of city day spa; a state-of-the-art pampering zone featuring expert, celebrated therapists and exclusive Decleor, SkinCeuticals, Intraceuticals and Shellac and Footlogix treatments.

Richard’s unique, long-standing team has been dubbed by Vogue Magazine as ‘obsessional about that elusive personal touch’ in his ‘spectacularly sunny, cleverly sectioned space’, likening the salon’s manager Gavin to a maitre’d at The Ivy. Italian Vanity Fair describes Richard Ward Hair & Metrospa as one of the most ‘ultra-glamour salons’ not only in Europe but world-wide, cementing Richard’s Italian reputation as ‘Golden Scissors’ and further cementing his global reputation for his eponymous, inimitable Chelsea Blow Dry.

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Opening hours

Monday 09:00 - 18:00
Tuesday 08:30 - 19:00
Wednesday 08:30 - 19:00
Thursday 08:30 - 19:00
Friday 08:30 - 19:00
Saturday 09:00 - 19:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body
Aesthetics

Our work

Reviews

4.87
465 verified reviews
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Value
Result
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Atmosphere
Filter by rating

CLASS ACT

Alexis
26th Aug 2025
Team Member: Fiona
5.0
Appointment verified by Phorest

Fiona is a top class hairdresser who offers a
rare combination of expertise - and
artistic flair.
Fiona is meticulous at cutting and styling.
She communicates well
and really listens to the wishes of her many long standing loyal clients .

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Response from Richard Ward Hair & Metrospa

Hi Alexis, thank you for taking the time to leave us a review. We are so glad to hear that you had a great experience with our stylist Fiona. We pride ourselves on providing a high level of expertise and artistic flair, so we are delighted that this came across in your visit. Fiona is truly dedicated to her craft and we are happy that you were able to experience her meticulous cutting and styling. Communication and listening to our clients' wishes is something we value greatly at our salon, so it is wonderful to hear that Fiona has excelled in this area.
Thank you again for your kind words. We hope to welcome you back to our salon in the future.
Best regards,
The team at Richard Ward Hair & Metrospa.

Hot waxing

ASHLEY BERRY
26th Aug 2025
Team Member: Gina
4.5
Appointment verified by Phorest

Gina’s always cheerful, professional and gets the job done! happy to return for top notch service.

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Response from Richard Ward Hair & Metrospa

Hi Ashley,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that Gina provided you with cheerful, professional, and top-notch service during your visit to our salon.

We truly appreciate your support and look forward to welcoming you back in the future. Our team at Richard Ward Hair & Metrospa will always strive to provide our clients with the best possible experience.

Thanks again for your kind words!

Best,
The Team at Richard Ward Hair & Metrospa

Fantastic service as always

Rosie
26th Aug 2025
Team Member: Lou
5.0
Appointment verified by Phorest

Lou is the best colourist I’ve ever been to - I first started seeing her over a year ago when I was very unhappy with my hair (after a bad experience at a different salon) and she has helped to gradually transform it whilst still keeping it healthy. She always understands what I want and is a wonderful person to talk to while she works! I can’t recommend her enough.

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Response from Richard Ward Hair & Metrospa

Hi Rosie,

Thank you so much for taking the time to leave this lovely review for Lou. We are so glad to hear that you have been happy with her services and that she has been able to transform your hair while keeping it healthy. We couldn't agree more - she truly is a wonderful person and talented colourist.

We always strive to provide a pleasant and enjoyable experience for our clients, and it sounds like Lou has done just that for you. We appreciate your recommendation and are grateful to have you as a loyal client. We hope to see you again soon!

Best regards,
The team at Richard Ward Hair & Metrospa

Stoneham

Ellie
21st Aug 2025
Team Member: Tommy
5.0
Appointment verified by Phorest

Tommy is the best!

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Response from Richard Ward Hair & Metrospa

Hi Ellie,

Thank you for leaving such a lovely review about Tommy! We are so glad to hear that you had a great experience with us at our salon. It means a lot to us that you took the time to share your positive thoughts.

We will definitely pass on your kind words to Tommy, as he is truly a valued member of our team. It's wonderful to know that he provided you with exceptional service.

We can't wait to see you again at the salon soon! Thank you again for your support.

Warmly,
The team at Richard Ward Hair & Metrospa

Haircut with Joey

Charlotte O’Rourke
21st Aug 2025
Team Member: Joey
5.0
Appointment verified by Phorest

Delighted as always! Joey is just the best

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Response from Richard Ward Hair & Metrospa

Hi Charlotte,

Thank you for taking the time to leave a review! We are thrilled to hear that you had a great experience with Joey. He truly is the best and we are lucky to have him on our team.

We always strive to provide exceptional service and we are happy to know that we met your expectations. We hope to see you again soon at our salon.

Best,
The team at Richard Ward Hair & Metrospa

Review

Lindsey
19th Aug 2025
Team Member: Jonathan
5.0
Appointment verified by Phorest

Always a great experience - the best stylist! 😊

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Response from Richard Ward Hair & Metrospa

Hi Lindsey,

Thank you so much for your lovely review! We are thrilled to hear that you had a great experience with us and that you consider our stylist the best. We strive to provide exceptional service to all our clients and we are delighted to know that we have achieved this with you.

We look forward to seeing you again soon for another fabulous hair and metrospa experience!

All the best,
The Team at Richard Ward Hair & Metrospa

Recent visit

Lies Tam
19th Aug 2025
Team Member: Patrick
5.0
Appointment verified by Phorest

As usyal I had a very good visit with everyone being so welcoming!!… Patrick gave me a lovely haircut… I look forward to seeing everyone at my next appointment.

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Response from Richard Ward Hair & Metrospa

Hello Mrs Tam,

Thank you for taking the time to leave us a review! We are delighted to hear that you had a great visit at our salon. Our team strives to create a welcoming atmosphere for all our clients.

We are happy to hear that Patrick gave you a lovely haircut. We will be sure to pass along your kind words to him.

We can't wait to see you again at your next appointment. Thank you for choosing our salon and we look forward to welcoming you back!

Warmly,
The Team at Richard Ward Hair & Metrospa

Super, as always!

Lucy
16th Aug 2025
Team Member: Robert
5.0
Appointment verified by Phorest

Robert is a master craftsman and did a wonderful job cutting my hair as always, and combined with George's super high/low lights, I felt thoroughly renewed!

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Response from Richard Ward Hair & Metrospa

Dear Lucy,

Thank you so much for taking the time to leave us this lovely review. We are thrilled to hear that you were happy with your recent visit to our salon. Our team of talented stylists take pride in their work and it's wonderful to know that you felt thoroughly renewed after your haircut by Robert and highlights by George.

We look forward to seeing you again soon and we'll be sure to pass on your kind words to the team. Thank you for choosing our salon for your beauty needs!

Best regards,
The team at Richard Ward Hair & Metrospa

Always a Happy Experience

Lynda MacEvoy
16th Aug 2025
Team Member: Delta
5.0
Appointment verified by Phorest

Both my husband and I see Delta. We love Delta and have known her for a long time. Her attention to detail is remarkable and we trust her completely.
The whole salon experience usually makes for a great day and everyone is delightful and welcoming.

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Response from Richard Ward Hair & Metrospa

Hi Lynda,

Thank you so much for taking the time to leave such a lovely review about your experience with our stylist Delta. We are thrilled to hear that you and your husband are both happy with her services and have known her for a long time.

It makes us so happy to hear that you appreciate Delta's attention to detail and have complete trust in her. Your satisfaction and confidence in our stylists is always our top priority.

We also love hearing that the overall salon experience was great for you and made your day even better. Our team takes pride in providing a delightful and welcoming environment for all our guests.

Thank you again for your kind words and your ongoing support. We can't wait to welcome you back to our salon again soon.

Warmly,
The team at Richard Ward Hair & Metrospa

Excellent

Swainbank Geoffrey
15th Aug 2025
Team Member: Adolfo
4.5
Appointment verified by Phorest

Excellent

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Response from Richard Ward Hair & Metrospa

Dear Swainbank Geoffrey,
Thank you for taking the time to leave us a review. We really appreciate your kind words and are delighted to hear that you had an excellent experience at our salon.
Our team strives to provide top-notch services and we are thrilled that we were able to meet your expectations. Your satisfaction is important to us and we always aim to go above and beyond for our clients.
We look forward to welcoming you back to our salon soon. Thank you again for your review and for choosing our salon.
Sincerely,
The team at Richard Ward Hair & Metrospa

RJ

Rachael Jones
15th Aug 2025
Team Member: Edna
5.0
Appointment verified by Phorest

Amazing experience- felt completely safe in her hands and pampered. Thank you ⭐️⭐️⭐️⭐️⭐️

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Response from Richard Ward Hair & Metrospa

Hi Rachael, thank you so much for the kind review! We are so glad to hear that you felt safe and pampered during your visit. Our team works hard to ensure all of our clients have a wonderful experience. Your support means the world to us! We can't wait to see you again soon at Richard Ward Hair & Metrospa. Take care!
From all of us at Richard Ward Hair & Metrospa

Pinkie

Pippa
15th Aug 2025
Team Member: Pinki
5.0
Appointment verified by Phorest

A lovely woman, professional and friendly.

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Response from Richard Ward Hair & Metrospa

Hi Pippa,

Thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with our team at Richard Ward Hair & Metrospa. Our staff takes great pride in providing a professional and friendly environment for all of our clients.

We hope to see you again soon for another lovely visit!

Best,
The team at Richard Ward Hair & Metrospa

Thanks

Lorraine Rossdale
14th Aug 2025
Team Member: Nando
5.0
Appointment verified by Phorest

Amazing as always !

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Response from Richard Ward Hair & Metrospa

Dear Lorraine,

Thank you so much for your amazing review! We are thrilled to hear that you had a positive experience at our salon. Our team works hard to provide exceptional service and we are glad that we were able to meet your expectations.

Thank you for choosing our salon and we look forward to seeing you again soon!

Warmly,
The Team at Richard Ward Hair & Metrospa

Hot Wax lightweight

Andreea
14th Aug 2025
Team Member: Gina
5.0
Appointment verified by Phorest

Put me at ease. Warm and professional especially when dealing with a skittish first timer. Left pleased with the result and considering my next booking. Truly a sign of a good all round experience.

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Response from Richard Ward Hair & Metrospa

Dear Andreea,

Thank you so much for taking the time to leave us such a lovely review. It means a lot to our team here at Richard Ward Hair & Metrospa.
We're thrilled to hear that we were able to help put you at ease and provide a warm and professional experience, especially as a first-timer. We always strive to create a comfortable and welcoming environment for all our clients.

We're delighted that you left pleased with the result and are considering your next booking with us. Please do not hesitate to reach out to us if you have any queries or need any assistance in making your next appointment.

Thank you again for choosing our salon and we look forward to welcoming you back soon.

Best Regards,
The Team at Richard Ward Hair & Metrospa

Fab nails

Jill. Holding
14th Aug 2025
Team Member: Vita
5.0
Appointment verified by Phorest

In a very short time Vita made my nails look fab - will be back!

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Response from Richard Ward Hair & Metrospa

Dear Jill,

Thank you for leaving us such a lovely review! We are thrilled to hear that Vita was able to make your nails look fabulous during your visit to our salon. We are delighted to have you as a satisfied customer and look forward to welcoming you back in the future.

Thank you for your support and for choosing our salon for your nail needs. We appreciate your feedback and will make sure to pass on your kind words to Vita. It's always a pleasure to have you in our salon.

We can't wait to see you again soon!

Warmest regards,

The team at Richard Ward Hair & Metrospa

Excellent

susan cussins
14th Aug 2025
Team Member: Joey
5.0
Appointment verified by Phorest

Joey was brilliant as always, on time, he listens to my concerns and cuts it to my liking so I can relax and enjoy.

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Response from Richard Ward Hair & Metrospa

Hi Susan, thank you for leaving us such a lovely review about your recent visit with Joey at our salon. We are happy to hear that he was able to meet your expectations and give you a haircut that you love. Our team always strives to listen to our clients' concerns and provide a relaxing experience. We appreciate your kind words and look forward to seeing you again soon.
Thank you for choosing Richard Ward Hair & Metrospa. Best,
The Team at Richard Ward Hair & Metrospa.

Fantastic as always!

Cameron Donaldson
13th Aug 2025
Team Member: Elettra
5.0
Appointment verified by Phorest

Awesome as always! Enough said

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Response from Richard Ward Hair & Metrospa

Hi Cameron,

Thank you so much for your kind words! We are delighted to hear that you had another amazing experience at our salon. We strive to provide top-notch services to all our valued clients, and it brings us joy to know that we are delivering on that promise.

It's always a pleasure to have you at our salon and we can't wait to see you again. Your continued support means the world to us.

Warmly,
The Team at Richard Ward Hair & Metrospa

Amazing as always

Davina
13th Aug 2025
Team Member: Edna
5.0
Appointment verified by Phorest

Edna always knows just what to do with my hair. Can’t rate her highly enough.

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Response from Richard Ward Hair & Metrospa

Dear Davina,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled that Edna was able to give you a great hair transformation and we're so glad to hear that you were impressed with the result.

We'll make sure to pass along your kind words to Edna, she'll be happy to know that she made your visit a memorable one.

Thank you for choosing our salon and we look forward to seeing you again soon!

Sincerely,
The Team at Richard Ward Hair & Metrospa

Perm plus blow dry

Paula Christian
13th Aug 2025
Team Member: Joey
5.0
Appointment verified by Phorest

Permed by Maria ( superb ) followed by blow dry with Joey also superb- really pleased with my hair

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The best!

Luanna Bicknell
13th Aug 2025
Team Member: Denise
5.0
Appointment verified by Phorest

Denise has been colouring my hair for many years and in my opinion she is the best!

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Response from Richard Ward Hair & Metrospa

Dear Luanna,

Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you have been a loyal client of Denise's for many years and that you consider her the best colorist. We couldn't agree more!

It's always a pleasure to have you in our salon and we're glad to know that you trust us to take care of your hair. We appreciate your ongoing support and we look forward to seeing you again soon.

Best regards,
The team at Richard Ward Hair & Metrospa

Cut and blow dry

Elizabeth Kinder
12th Aug 2025
Team Member: Robert
5.0
Appointment verified by Phorest

Absolutely loving the new cut. Thank you Robert!

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Response from Richard Ward Hair & Metrospa

Dear Elizabeth,

We are thrilled to hear that you are absolutely loving your new cut from Robert! Thank you for taking the time to share your positive feedback with us. We definitely agree that Robert is incredibly talented and we are lucky to have him as part of our team.

We hope to see you again soon for your next appointment. If there is anything else we can assist you with in the future, please do not hesitate to let us know.

Best regards,
The Team at Richard Ward Hair & Metrospa

Low lights

Elizabeth Kinder
12th Aug 2025
Team Member: Kathy
5.0
Appointment verified by Phorest

Absolutely love the new colour! Kathy really did an awesome job, very happy.

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Response from Richard Ward Hair & Metrospa

Hi Elizabeth, thank you so much for taking the time to share your feedback. We are thrilled to hear that you love your new colour and that Kathy did an awesome job. We take pride in providing exceptional services and it's always a pleasure to hear when our clients are happy. We hope to see you again soon for your next appointment. Take care! Team at Richard Ward Hair & Metrospa

My lovely day at Richard Ward

Bernie Paul
12th Aug 2025
Team Member: Robert
5.0
Appointment verified by Phorest

A visit is always a pleasure for me, as it has been for 30 odd years! Where did the time go?
Everyone super friendly, Maria is a genius, love you all!

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Response from Richard Ward Hair & Metrospa

Dear Bernie,

Thank you so much for taking the time to leave such a lovely review for us. It's wonderful to hear that you have been a loyal customer for over 30 years and that our team continues to make each visit a pleasure for you. We're thrilled that you consider Maria a genius and we will be sure to pass on your kind words to her.

It means a lot to us that you feel our team is super friendly and we love having you as a part of our salon family! Thank you for your continued support and we look forward to seeing you again soon.

Warm regards,

The team at Richard Ward Hair & Metrospa

Super cut and blowdry

E
11th Aug 2025
Team Member: Nando
5.0
Appointment verified by Phorest

Have seen Nando for over 20 years - his cuts last and never fail to disappoint!

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Response from Richard Ward Hair & Metrospa

Hi E,

Thank you for taking the time to leave us a review. We are happy to hear that you have been a loyal client of Nando's for over 20 years. We will be sure to pass along your kind words to him.

Thank you again for your support and for choosing our salon for your hair needs. We look forward to seeing you again soon!

Best,
The team at Richard Ward Hair & Metrospa

Blo dry

Mary Elliott
9th Aug 2025
Team Member: Maddie
5.0
Appointment verified by Phorest

Maddie did a great Blo dry. She is very pleasant and personable.

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Response from Richard Ward Hair & Metrospa

Dear Mary,

Thank you for taking the time to leave such a lovely review. We are delighted to hear that you enjoyed your experience with Maddie and that she provided a great blo dry for you. We truly appreciate your kind words about her pleasant and personable nature.

At our salon, our team strives to make every visit a positive and enjoyable one for our clients. It means a lot to us that Maddie has left such a positive impression on you.

Thank you again for your review. We look forward to welcoming you back to our salon in the future.

Best regards,
The Team at Richard Ward Hair & Metrospa

Colour !

Anna
9th Aug 2025
Team Member: Ella
5.0

Ella is my Angel! My colour (hi lights!) - so natural looking and she will always discuss options/choices with me and which we alter depending on the season and when I feel like a change but the colour is perfect for me and I just love it (and the chats about reiki etc etc ! )

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Response from Richard Ward Hair & Metrospa

Dear Anna,
Thank you for taking the time to leave such a lovely review for Ella.

It is wonderful to hear that she has been your "angel" when it comes to your highlights and that you are so happy with the natural-looking results. Thank you for choosing to be a part of our salon family.

We look forward to welcoming you back for your next appointment. Best wishes,

The team at Richard Ward Hair & Metrospa.

MS

Anonymous
8th Aug 2025
5.0

Fiona is superb in every sense and an asset to Richard’s Metrospa salon. Her ability to cut hair is beyond the norm. She has excellent attention to detail and is extremely talented as a hairdresser at the highest level. Fiona has a wonderful personality and engages with ease during the appointment. I would definitely recommend her to my colleagues, family and friends. She is wonderful!

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Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you for taking the time to leave us a review. We are thrilled to hear that you had such a positive experience with our talented stylist, Fiona. We couldn't agree more that she is a true asset to our salon, with her exceptional attention to detail and impressive hairdressing skills.

It's also wonderful to hear that you appreciated Fiona's charming personality and easygoing demeanor during your appointment. We strive to provide not only top-notch services but also a comfortable and welcoming atmosphere for all our clients.

We are grateful for your recommendation and we will make sure to pass on your kind words to Fiona. Thank you for choosing our salon and we look forward to welcoming you again soon.

Warmly,
The team at Richard Ward Hair & Metrospa

First class service

Annabel Twiddle
8th Aug 2025
Team Member: Joey
5.0
Appointment verified by Phorest

Loving the new salon look . Completely looked after, the girl who washed my hair was lovely it’s so relaxing could stay in those chairs all day ! There’s not better blow dry or cut for me . Not the easiest when you’ve got thin blonde hair, and Joey manages to make my blow dry last 3 days ❤️

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Response from Richard Ward Hair & Metrospa

Hi Annabel,

We are delighted to hear that you are enjoying the new look of our salon! We strive to create a relaxing and comfortable atmosphere for all of our clients. It's wonderful to hear that the junior who washed your hair provided such excellent service, and that you found our chairs so comfortable.

Thank you for your kind words about our blow-dry and cut services. We are always happy to work with different hair types and find the best solutions for our clients.

Thank you for taking the time to write such a lovely review.

We hope to see you again soon at Richard Ward Hair & Metrospa.

Best regards,
The Team at Richard Ward Hair & Metrospa

Hair brushing

Jawaher
7th Aug 2025
Team Member: Adolfo
5.0
Appointment verified by Phorest

I had an Amazing blow out and i finished fast !!

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Response from Richard Ward Hair & Metrospa

Hi Jawaher,
Thank you for taking the time to leave us a review. We're so glad to hear that you had an amazing blow-dry and that our team was able to finish quickly for you! Providing a great experience for our clients is always our top priority and we're thrilled that we could deliver that for you.
We look forward to seeing you again for another amazing and speedy visit.
Best,
The Team at Richard Ward Hair & Metrospa

Great Experience

Anonymous
7th Aug 2025
Team Member: Jonathan
5.0

Had a great experience getting my blow dried! Jonathan was super professional, friendly and really took his time to get it right.

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Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with us at Richard Ward Hair & Metrospa. Our team takes great pride in providing excellent service and we are so glad that Jonathan was able to make your visit extra special.

We appreciate your kind words about his professionalism, friendliness, and attention to detail. We will make sure to pass on your compliments to Jonathan and the rest of our team.

Thank you again for choosing our salon and we look forward to seeing you again soon!

Best regards,

The team at Richard Ward Hair & Metrospa

HAIR COLOUR/CUT.

Ann-Marie Kendrick
7th Aug 2025
Team Member: Edna
5.0
Appointment verified by Phorest

I would like to start by saying how professional everything is run, starting with the receptionists who are extremely accommodating, nothing is too much trouble.
I see Lou and Edna who are both wonderful, friendly, caring, knowledgeable and professional. They are interested in the long term condition and look of my hair. They make you feel like you are the only person in the room.
May I say a thank you to the cloakroom attendant also

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Response from Richard Ward Hair & Metrospa

Hi Ann-Marie,

We couldn't thank you enough for taking the time to write such kind words about our salon. We're thrilled to hear that you had a great experience with our reception team and stylists, Lou and Edna. We strive to provide exceptional service and create a welcoming atmosphere for all our clients.

We'll make sure to pass along your appreciation to our cloakroom attendant as well. We are grateful for your trust in us and will continue to work hard to meet your hair needs.

We hope to see you again soon.

Warm regards,
The team at Richard Ward Hair & Metrospa

Great blow dry

Anonymous
6th Aug 2025
5.0

Sabina was quick, efficient and great at blow dry. I would visit her again :)

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Response from Richard Ward Hair & Metrospa

Hi there!
Thank you so much for taking the time to write us a review. We are thrilled to hear that you had a positive experience with Sabina. We pride ourselves on our team's efficiency and talent, and we are happy to hear that we were able to meet your expectations.
We would love to have you back at the salon again, so don't hesitate to book another appointment with Sabina. Thank you again for your support, and we look forward to seeing you soon!
Best,
The Team at Richard Ward Hair & Metrospa

Quality

Michael reynolds
6th Aug 2025
Team Member: Robert
5.0
Appointment verified by Phorest

Splendid

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Response from Richard Ward Hair & Metrospa

Hi Michael,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a splendid experience at our salon. It means a lot to us and we appreciate your kind words.

Thanks again for your support, Michael!
Warmly,
The team at Richard Ward Hair & Metrospa

Simply amazing

Nik
6th Aug 2025
Team Member: Tommy
5.0
Appointment verified by Phorest

I’ve been seeing Tommy for years and I’m always thrilled with the results. He’s incredibly creative and nails exactly what you want every time. Plus, he’s a really nice and chilled guy! I can’t recommend him enough.

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Response from Richard Ward Hair & Metrospa

Hi Nik,

Thank you so much for taking the time to leave such a positive review for Tommy! We are so glad to hear that you have been such a loyal customer over the years. We couldn't agree more that Tommy is not only incredibly talented, but also a lovely and laid-back person to be around.

We truly appreciate your recommendation and are grateful to have you as a valued client.

We can't wait to see you again at Richard Ward Hair & Metrospa!

Best regards,
The team at Richard Ward Hair & Metrospa

Thanks to Joey, there’s hope with my hair!

Marie
6th Aug 2025
Team Member: Joey
5.0
Appointment verified by Phorest

I live in a tropical climate where it’s difficult for me to keep my hair looking halfway presentable. Joey is great as he understands what the best options are for me - many thanks.

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Response from Richard Ward Hair & Metrospa

Hi Marie,

Thank you so much for your lovely review! We are so happy to hear that Joey was able to help you with your hair troubles. It's great to hear that he understood your specific needs and provided you with the best options for your hair.

We truly appreciate your kind words and thank you for choosing our salon.

Our team at Richard Ward Hair & Metrospa is always here to help you achieve your desired look, no matter the weather.

Have a wonderful day!

Best,
The Team at Richard Ward Hair & Metrospa

Great haircut!

Phaedra
6th Aug 2025
Team Member: Tommy
5.0
Appointment verified by Phorest

Tommy was very skilled and did a fantastic job. I love my haircut and blow dry. He was also very kind.

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Response from Richard Ward Hair & Metrospa

Dear Phaedra,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with Tommy at our salon. We pride ourselves on having skilled stylists who provide an excellent, consistent service for our clients.

It's wonderful to know that you love your new haircut and blow-dry. We believe that a great hairstyle can make a huge difference in one's confidence and we are glad that Tommy was able to achieve that for you. As for his kindness, we couldn't agree more - he is truly a gem to have on our team.

Thank you again for choosing our salon and we look forward to seeing you again soon.

Warmly,
The team at Richard Ward Hair & Metrospa

Short back and sides!

Malcolm Murray
5th Aug 2025
Team Member: Robert
5.0
Appointment verified by Phorest

Great hairdo. My wife loved it and me even more than usual!!

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Response from Richard Ward Hair & Metrospa

Dear Malcolm,

Thank you for your fantastic review! We are delighted to hear that your wife loved the hairdo, that put a big smile on our faces.

Thank you for choosing our salon and for taking the time to share your experience.

We look forward to seeing you and your wife again soon!

Best Regards,

The team at Richard Ward Hair & Metrospa

The Best!!!

Richard George
5th Aug 2025
Team Member: Patrick
5.0
Appointment verified by Phorest

Always a great cut/tidy up.
Patrick is always polite, reliable and professionally expert.

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Response from Richard Ward Hair & Metrospa

Hi Richard George!

Thank you so much for leaving us such a kind review. We're thrilled to hear that you had a great experience with Patrick. He truly is a reliable and skilled professional, and we're lucky to have him as part of our team.

We always aim to provide consistent service while maintaining a polite and friendly atmosphere, so we're glad that we were able to meet those expectations during your visit.

We truly appreciate your kind words and hope to see you again at our salon soon!

Best wishes,

The team at Richard Ward Hair & Metrospa

Always a great hair cut

Katharine Warriner
5th Aug 2025
Team Member: Tommy
5.0
Appointment verified by Phorest

Would always recommend Tommy. He consistently cuts my hair very well. Since I have been seeing Tommy my hair looks better than ever before and he gave me the confidence to change styles.

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Response from Richard Ward Hair & Metrospa

Hi Katharine,
Thank you for taking the time to leave us a review. We are thrilled to hear that you have had such a positive experience with our stylist Tommy. We are always striving to provide exceptional haircuts and we are glad that we have met your expectations.
It is wonderful to know that Tommy has not only improved the look of your hair, but also gave you the confidence to try new styles. We will be sure to pass on your feedback to him.
We look forward to seeing you again soon.
Best regards,
The team at Richard Ward Hair & Metrospa

The best!

Abigail Rowbottom
5th Aug 2025
Team Member: Edna
5.0
Appointment verified by Phorest

Edna always does such an amazing job with my hair, I come out feeling a million dollars! She’s such a beautiful soul too! Would 100% recommend.

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Response from Richard Ward Hair & Metrospa

Hi Abigail,

Thank you for taking the time to write such a lovely review! We are so glad to hear that you had a great experience at our salon and that Edna was amazing.

We couldn't agree more about her talent and kindness - she truly is a gem on our team.

Thank you for recommending our salon to others. It means a lot to us.

We hope to see you again soon for another pampering session.

Best regards,

The team at Richard Ward Hair & Metrospa

Excellent

J Rankin
4th Aug 2025
Team Member: Karen
5.0
Appointment verified by Phorest

Delighted with my cut and blow dry

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Response from Richard Ward Hair & Metrospa

Hi J Rankin,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you were delighted with your cut and blow-dry experience at our salon.

We look forward to seeing you again soon for your next hair appointment. Have a lovely day!

Best regards,

The Team at Richard Ward Hair & Metrospa

⭐️⭐️⭐️⭐️⭐️

Elaine
2nd Aug 2025
Team Member: Robert
5.0
Appointment verified by Phorest

I’ve been going to Robert for 12 years, and I truly wouldn’t trust anyone else with my hair. Robert always takes the time to understand exactly what I’m looking for and makes it happen perfectly.
His attention to detail, professionalism, and skill are unmatched. Plus Robert is so lovely, warm, kind, and easy to talk to, which makes every appointment a pleasure. Highly recommend Robert. A true expert in his craft!

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Response from Richard Ward Hair & Metrospa

Dear Elaine,

Thank you so much for your kind words and for choosing our salon for the past 12 years. We are thrilled to hear that you have complete trust in Robert to take care of your hair. His dedication to understanding your needs and delivering them flawlessly is what sets him apart.

We completely agree with you that Robert is a true expert in his craft, and his attention to detail and professionalism are unmatched. It's also heartwarming to know that you enjoy your appointments with him, as it's always our goal to make each visit a pleasant experience.

We truly appreciate your recommendation, and we look forward to seeing you again.

Thank you for being a part of our salon family.

Warmly,
The Team at Richard Ward Hair & Metrospa

Outstanding as always

Jeannie Dumas
2nd Aug 2025
Team Member: Thomas
5.0
Appointment verified by Phorest

I have been getting my hair coloured by Thomas for 15 years, and he is highly skilled, kind and an outstanding professional. What you get when you go to Richard Ward is an experience from start to finish, from reception, to your stylist, the bar/catering team, junior members of staff at the washing stations, to when you leave. It is an incredible team and environment. I’ve been going to Richard ward since 2008, and it always delivers.

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Response from Richard Ward Hair & Metrospa

Dear Jeannie,

Thank you so much for taking the time to leave such a lovely review about your experience at our salon. We are thrilled to hear that you have been a loyal client for 15 years and have had such positive experiences with our team.

We are so glad that Thomas has provided you with his outstanding technical services. We strive to provide an exceptional experience for all of our clients, from the moment they walk in until they leave.

We are grateful for your continued support since 2008 and are happy to know that we have consistently met your expectations.

Thank you again for choosing our sal,on and we look forward to seeing you again soon!

Warmly,

The Team at Richard Ward Hair & Metrospa

Coviello

Maggie
2nd Aug 2025
Team Member: Tommy
5.0
Appointment verified by Phorest

Always creates a cut that makes me feel good about myself

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Response from Richard Ward Hair & Metrospa

Hi Maggie,

Thank you so much for your kind words! We are thrilled to hear that you always leave our salon feeling good about yourself. Our team takes pride in creating cuts that boost our clients' confidence and make them feel their best. We appreciate your support and look forward to seeing you again soon.

Take care,
The team at Richard Ward Hair & Metrospa

The fabulous Robert

SHARON SCOTT
1st Aug 2025
Team Member: Robert
5.0
Appointment verified by Phorest

I have been coming to see Robert approximately every six weeks for the last two years. Every time without exception I have been warmly welcomed and been given an excellent cut and blow dry and left the salon feeling a million dollars. Thank you Robbie. You are wonderful !

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Response from Richard Ward Hair & Metrospa

Hi SHARON,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you have been consistently satisfied with your visits to our salon and that Robert has been doing an excellent job in achieving your desired cut and blow dry. We will be sure to pass on your kind words to him.

We always strive to make our clients feel welcome and leave our salon feeling their best, so it's great to know that we have been successful in that with you. Thank you for choosing our salon for your hair needs and we can't wait to see you again on your next appointment.

Warm regards,

The team at Richard Ward Hair & Metrospa

Haorcut

Jane Moore
1st Aug 2025
Team Member: Nando
5.0
Appointment verified by Phorest

Excellent!

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Response from Richard Ward Hair & Metrospa

Hi Jane,

We are thrilled that you had an excellent experience with our salon! Our team at Richard Ward Hair & Metrospa strives to provide a consistent service to all of our clients, and we are happy to know that we have delivered.

Thank you for taking the time to leave such a positive review.

We hope to see you again soon for your next appointment.

The team at Richard Ward Hair & Metrospa

Mr

Adam Stagliano
1st Aug 2025
Team Member: Vita
5.0
Appointment verified by Phorest

As always, perfect experience.

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Response from Richard Ward Hair & Metrospa

Hi Adam,

Thank you so much for taking the time to leave such a lovely review.

We are thrilled that you had a perfect experience with us at our salon. Vita always delivers on service for her clients, and it sounds like we have met that goal for you.

We truly appreciate your kind words, and we look forward to seeing you again soon.

Thank you for choosing our salon for your hair and spa needs. Have a wonderful day!

Warmly,

The team at Richard Ward Hair & Metrospa.

Excellent as always!

Victoria
1st Aug 2025
Team Member: Sonia
5.0
Appointment verified by Phorest

Another fantastic haircut by the always-brilliant, Sonia.

Sonia took the time to discuss how my last haircut had been (perfect!), and suggested some subtle changes to add some shape around my face now my hair is a little longer. I love it!

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Response from Richard Ward Hair & Metrospa

Hi Victoria,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you had another fantastic haircut with Sonia at our salon.

We are so glad that Sonia was able to understand your desired look and provide some helpful suggestions to enhance your current hairstyle. Your satisfaction is always our top priority and we are happy to know that you are pleased with the results.

Thank you for choosing our salon for your hair needs, and we look forward to seeing you again soon!

Best regards,
The team at Richard Ward Hair & Metrospa

Excellent

Andrea
31st Jul 2025
Team Member: Megan
5.0
Appointment verified by Phorest

I was very pleased ! Meghan was excellent !

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Response from Richard Ward Hair & Metrospa

Hi Andrea,

Thanks so much for your lovely review! We are happy to hear that you were pleased with your visit to our salon and that Meghan provided you with excellent service. We will be sure to pass along your kind words to her.

We always strive to make our clients feel satisfied and we are glad we could achieve that with you. We hope to see you again for your future hair and spa needs!

Best wishes from all of us at Richard Ward Hair & Metrospa.

Excellent!

Anita Scott
31st Jul 2025
Team Member: Sonia
5.0
Appointment verified by Phorest

As always, excellent all round service from Sonia!

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Response from Richard Ward Hair & Metrospa

Dear Anita,

Thank you for leaving us such a lovely review! We are delighted to hear that you had an excellent all-around service from Sonia. We will be sure to pass on your kind words to her.

We strive to provide consistent service for each and every one of our clients, and it's great to know that we have met your expectations.

We look forward to seeing you again soon.

Best regards,
The team at Richard Ward Hair & Metrospa