Richard Ward Hair & Metrospa

82 Duke of York Square, Sloane Square, Chelsea, Greater London, SW3 4LY

About us

Award-Winning

Richard’s uber-cool, award-winning Sloane Square salon plays host to a team of over 90 expert staff, looking after the hair and beauty needs of over 1,200 clients per week. Housed in a stunning Grade II listed building flooded with natural light, the RW brand has been synonymous with creating chic Chelsea hair and beauty for 3 decades.

Past winner of Outstanding Salon of the Year at the London Hair and Beauty Awards, and Hair Magazine’s London Salon of the Year, the salon has been described as ‘leisurely and luxurious yet unpretentious’. Home to over 250 innovative hair and beauty treatments and services, all designed to deliver couture hair and bespoke beauty, the salon includes the renowned Metrospa, our unique brand of city day spa; a state-of-the-art pampering zone featuring expert, celebrated therapists and exclusive Decleor, SkinCeuticals, Intraceuticals and Shellac and Footlogix treatments.

Richard’s unique, long-standing team has been dubbed by Vogue Magazine as ‘obsessional about that elusive personal touch’ in his ‘spectacularly sunny, cleverly sectioned space’, likening the salon’s manager Gavin to a maitre’d at The Ivy. Italian Vanity Fair describes Richard Ward Hair & Metrospa as one of the most ‘ultra-glamour salons’ not only in Europe but world-wide, cementing Richard’s Italian reputation as ‘Golden Scissors’ and further cementing his global reputation for his eponymous, inimitable Chelsea Blow Dry.

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Opening hours

Monday 09:00 - 18:00
Tuesday 08:30 - 19:00
Wednesday 08:30 - 19:00
Thursday 08:30 - 19:00
Friday 08:30 - 19:00
Saturday 09:00 - 19:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body
Aesthetics

Our work

Reviews

4.88
710 verified reviews
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Filter by rating

Hair

Sarah
17th Nov 2025
Team Member: Megan
5.0
Appointment verified by Phorest

Amazing hair cut and blow dry from Megan very professional and very welcoming

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Response from Richard Ward Hair & Metrospa

Hi Sarah!

Thank you so much for taking the time to leave us a review. We're thrilled to hear that Megan gave you an amazing haircut and blow dry. We pride ourselves on our team's professionalism and welcoming atmosphere, so we're glad that shone through for you.

We truly appreciate your support and hope to see you again soon for another fabulous experience at our salon!

Warm regards,
The team at Richard Ward Hair & Metrospa

Always quality

Mary Rose Donnelly
16th Nov 2025
Team Member: Karen
5.0
Appointment verified by Phorest

Many years visiting London and I always book Karen P for my haircut. Classic quality haircuts and the best blow dry.
Thank you Karen.

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Response from Richard Ward Hair & Metrospa

Hi Mary Rose,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you've been a long-time visitor to London and have always trusted Karen P for your haircuts. We truly appreciate your loyalty and are delighted that you consistently receive classic, quality haircuts and the best blow dry from Karen.

We will be sure to pass along your kind words to Karen and the rest of our team. It's feedback like yours that motivates us to continuously provide excellent services to all of our clients.

We can't wait to welcome you back to the salon again soon!

Best,
The Team at Richard Ward Hair & Metrospa

A fantastic hair cut!

Jo
16th Nov 2025
Team Member: Joey
5.0
Appointment verified by Phorest

Joey gave me a transformative hair cut, he is very talented and I feel he knows my hair well, I was very happy with the outcome

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Response from Richard Ward Hair & Metrospa

Hi Jo,

Thank you for taking the time to leave a review for our salon! We are thrilled to hear that your experience with Joey was transformative and that he was able to understand and work well with your hair. We are proud to have such talented stylists on our team.

Our goal is always to provide our clients with the best possible outcome and to ensure they leave feeling happy and confident. We are glad to hear that this was the case for you.

Thank you again for choosing our salon and for sharing your positive experience. We look forward to seeing you again soon!

Best,
The team at Richard Ward Hair & Metrospa

Jonathan is fab

Lily
15th Nov 2025
Team Member: Jonathan
5.0
Appointment verified by Phorest

Fabulous blow dry, very nice guy

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Response from Richard Ward Hair & Metrospa

Hi Lily,

Thanks so much for leaving a review! We're so happy to hear that you had a fabulous blow dry with a very nice guy at our salon. We take pride in providing excellent service and we're glad that it showed during your visit. Our team at Richard Ward Hair & Metrospa strives to make every experience a positive one, and it's wonderful to know that we achieved that for you.

We look forward to seeing you again soon and providing you with another top-notch salon experience.

Best regards,

The team at Richard Ward Hair & Metrospa

Perfection

Aliso
15th Nov 2025
Team Member: Robert
5.0
Appointment verified by Phorest

Always leave happy after Robert has worked his magic. He listens, advises and works magic

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Response from Richard Ward Hair & Metrospa

Hi Aliso,

Thank you for taking the time to share your experience at our salon. We are delighted to hear that you always leave happy after your visit with Robert. He is truly talented at listening to your needs, giving great advice, and working his magic on your hair.

We are grateful for your kind words and for choosing our salon. We look forward to welcoming you back for another magical experience with Robert.

Best, The Team at Richard Ward Hair & Metrospa

Loyal customer

Tanya Amador
14th Nov 2025
Team Member: Nando
5.0
Appointment verified by Phorest

I’m always happy with the way Nando cuts and styles my hair.

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Response from Richard Ward Hair & Metrospa

Hi Tanya,

Thank you for your kind words and for taking the time to leave a review. We are thrilled to hear that you are always happy with Nando's services. We will be sure to pass along your positive feedback to him. We look forward to seeing you again at our salon.

Best,
The Team at Richard Ward Hair & Metrospa

Great cut

Ros Tilley
14th Nov 2025
Team Member: Ashleigh
4.5
Appointment verified by Phorest

I feel so confident to be in Ashleigh’s hands. She really understands her clients, not just their hair but what they want from a haircut. Super cut with very challenging hair.

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Response from Richard Ward Hair & Metrospa

Hi Ros,

Thank you so much for taking the time to leave such a lovely review. We're so happy to hear that you had a great experience with Ashleigh. Our team here at Richard Ward Hair & Metrospa strives to understand our clients' desires and create a customized cut that suits their needs and hair type.

We're glad you felt confident in Ashleigh's hands, and we can't wait to welcome you back for your next visit!

Best regards,
The team at Richard Ward Hair & Metrospa

SIMPLY THE BEST

Margaret Armstrong
13th Nov 2025
Team Member: Edna
5.0

Fabulous

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Response from Richard Ward Hair & Metrospa

"
Hi Margaret,

Thanks for your fabulous review! We are delighted to hear that you had a great experience at our salon. It's wonderful to know that our team's hard work and dedication made your visit memorable. We appreciate your kind words and look forward to welcoming you back in the future.

Thanks again for choosing our salon and for taking the time to leave a review. We value your feedback and are happy that you had a positive experience with us.

Best,
The team at Richard Ward Hair & Metrospa.

Highly recommended

Angie
13th Nov 2025
Team Member: Tommy
5.0
Appointment verified by Phorest

Great stylist with a no nonsense approach

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Response from Richard Ward Hair & Metrospa

Hi Angie,

Thank you for taking the time to leave such a lovely review. We are constantly striving to provide our clients with the best service, and it's always wonderful to receive positive feedback.

We look forward to seeing you again at Richard Ward Hair & Metrospa, and please don't hesitate to let us know if there is anything else we can do to make your visits even more enjoyable.

Best,
The team at Richard Ward Hair & Metrospa

New hair again!

Claire Palmer
13th Nov 2025
Team Member: Ashleigh
4.5
Appointment verified by Phorest

I always look forward to my visits.Not only do I leave with a fabulous hair cut and colour( thank you Thomas) , customer service is excellent. A truly professional service all round.

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Response from Richard Ward Hair & Metrospa

Hi Claire,

Thank you so much for your kind words about your recent visit to our salon. We're thrilled to hear that you were happy with the services provided by Thomas and the rest of our team.

We pride ourselves on not only providing exceptional haircuts and colors, but also on delivering top-notch customer service. It's great to know that we were able to exceed your expectations in both areas.

We look forward to welcoming you back to the salon for your next appointment.

Best,
The Team at Richard Ward Hair & Metrospa

Fab experience

Anonymous
13th Nov 2025
5.0

Always a wonderful experience - Robert gave a fab haircut as usual. I love the salon!

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Response from Richard Ward Hair & Metrospa

Hi,

Thank you so much for taking the time to leave such a nice review. We are so glad to hear that you had a great experience with Robert and that you love our salon! We take pride in providing the best services for our clients, so it is always wonderful to receive such positive feedback.

We look forward to seeing you again for your next haircut and providing you with another amazing experience.

Best regards,

The team at Richard Ward Hair & Metrospa

Amazing service

Denise McEnery
13th Nov 2025
Team Member: Alexander
5.0
Appointment verified by Phorest

I’ve been seeing Alexander for many years now for colour and he is simply the best!

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Response from Richard Ward Hair & Metrospa

Hi Denise,

Thank you for your lovely review! We are so happy to hear that you have been a loyal client of Alexander's for many years. We couldn't agree more, he is truly the best when it comes to color! We are so glad that you have had such a positive experience with us.

Please don't hesitate to reach out if you ever need anything or have any questions. We are always here to help and ensure that you have the best possible experience at our salon.

Best,
The team at Richard Ward Hair & Metrospa

Golden

Tina
13th Nov 2025
Team Member: Delta
5.0
Appointment verified by Phorest

Brilliant as always profoundly skilled shapes always created almost by magic gentle and peaceful experience - feel very cared for

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Response from Richard Ward Hair & Metrospa

Hi Tina,

Thank you for taking the time to leave us such a kind review! It means a lot to us that you think our stylists are "profoundly skilled" and create "almost magical" shapes. We pride ourselves on providing excellent services to all our clients.

We hope to see you again soon and create more "brilliant" hair looks for you.

Best wishes,

The team at Richard Ward Hair & Metrospa

Great haircut & service!

Helen Carey
13th Nov 2025
Team Member: Edna
5.0
Appointment verified by Phorest

My haircuts have never been short of excellent. Edna is extremely professional, has great attention to detail and always knows what I need whilst with her in the salon & advises how I should care for my hair outside.

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Response from Richard Ward Hair & Metrospa

Hi Helen,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you have always had excellent haircuts at our salon with Edna. She is indeed a talented and professional stylist with a great eye for detail.

We are also glad that you feel well taken care of during your visits and that Edna provides helpful advice for maintaining your hair outside of the salon. We always strive to provide our clients with the best possible service and experience.

Thank you again for your lovely words, and we can't wait to see you again soon.

Best wishes from the team at Richard Ward Hair & Metrospa.

Blow dry

Jane McBean
13th Nov 2025
Team Member: Caterina
5.0
Appointment verified by Phorest

Always a good blow dry with charming. Caterina, and it lasts

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Response from Richard Ward Hair & Metrospa

Dear Jane McBean,

Thank you so much for taking the time to leave a review for your recent experience at our salon. We pride ourselves on providing top-quality services, and we couldn't be happier to hear that you were happy with your results!

We also understand the importance of a long-lasting blow dry, and we are glad that Caterina was able to deliver just that for you. Your kind words mean a lot to us, and we will definitely pass along your compliments to Caterina.

Once again, thank you for choosing to visit our salon and for your kind review. We hope to see you again soon!

Best regards,

The team at Richard Ward Hair & Metrospa

Thomas is the best!

Amisha
12th Nov 2025
Team Member: Thomas
4.5
Appointment verified by Phorest

After bad experiences of having my colour done at other places / other colourists o am so glad Thomas came so highly recommended. I can trust him to do the next job every time, thank you Thomas!

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Response from Richard Ward Hair & Metrospa

Hi Amisha,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with Thomas at our salon. We always strive to provide the best service possible and it's great to hear that we met your expectations. Thomas will be delighted to know that you trust him to do your color. Thank you for choosing us and we look forward to seeing you again soon.

Best regards,

The Team at Richard Ward Hair & Metrospa

Great Highlights

Susan Nunn
11th Nov 2025
Team Member: Ryan
4.5
Appointment verified by Phorest

Ryan takes care, listens and delivers great results!

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Response from Richard Ward Hair & Metrospa

Dear Susan,

Thank you for taking the time to leave us a review. We are thrilled to hear that you had a great experience with our team, particularly with Ryan. We take great pride in our ability to listen to our clients' needs and deliver great results.

We truly appreciate your kind words and hope to see you again soon at our salon. Thank you for choosing Richard Ward Hair & Metrospa.

Best regards,
The team at Richard Ward Hair & Metrospa

Fab cut!

Susan Nunn
11th Nov 2025
Team Member: Jonathan
4.5
Appointment verified by Phorest

5* Great cut, really precise and Jonathan takes so much care!

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Response from Richard Ward Hair & Metrospa

Hi Susan!
Thank you so much for leaving us such a lovely review. We are thrilled to hear that you had a great experience with us. We take great pride in our stylists' attention to detail, and it means a lot to us when our clients notice and appreciate it. We hope to see you again soon for your next visit.
All the best from the team here at Richard Ward Hair & Metrospa.

How to change yourlife

Margaret armstrong
11th Nov 2025
Team Member: Edna
5.0

Fabulous

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Response from Richard Ward Hair & Metrospa

"Dear Margaret,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a fabulous experience at our salon. Our team is dedicated to providing top-notch services and it means a lot to us when our clients are satisfied.

We hope to see you again soon for another pampering session. Your hair deserves only the best!

Best regards,
The team at Richard Ward Hair & Metrospa."

Excellent service

Margaret Farley
10th Nov 2025
Team Member: Karen
5.0

Excellent cut and style from Karen as usual.

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Response from Richard Ward Hair & Metrospa

Hi Margaret,
Thank you so much for taking the time to leave such a lovely review for our salon. We're thrilled to hear that you had another great experience with Karen. We're lucky to have such talented stylists on our team!
We look forward to seeing you again soon for your next cut and style.
Best wishes,
The team at Richard Ward Hair & Metrospa

Extremely Satisfied

Tirzah
8th Nov 2025
Team Member: Patrick
5.0
Appointment verified by Phorest

I called on a whim to see if I could get in, was able to see Kathy and Patrick and an excellent highlight, cut and style experience!! This salon is above the clouds!!

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Response from Richard Ward Hair & Metrospa

Hi Tirzah,

Thank you so much for taking the time to write such a lovely review about your experience at our salon. We are delighted that you were able to schedule an appointment with Kathy and Patrick and had such a positive experience.

We strive to provide our clients with the best service, and it means a lot to us to hear such positive feedback.

We hope to see you again soon and provide you with another great salon experience.

Thank you,
The Team at Richard Ward Hair & Metrospa

Fab Fiona

Michelle
8th Nov 2025
Team Member: Fiona
5.0
Appointment verified by Phorest

Fiona is fantastic
She gets what you want from your haircut and delivers
Fiona has a great gift of understanding her clients

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Response from Richard Ward Hair & Metrospa

Dear Michelle,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a fantastic experience with Fiona at our salon. She truly has a special gift of understanding her clients, and we are lucky to have her on our team.

We are always striving to provide exceptional services and we are delighted that we were able to deliver exactly what you wanted from your haircut. We hope to see you at the salon again soon for more pampering and great hair!

Best regards,
The team at Richard Ward Hair & Metrospa

Consistently amazing

Honor
8th Nov 2025
Team Member: Megan
5.0
Appointment verified by Phorest

Both Rebecca and Megan were great. Consistently amazing. I trust them completely and they always get it right, I leave happy every single time.

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Response from Richard Ward Hair & Metrospa

Hi Honor!

Thank you so much for taking the time to share your experience with us. We truly appreciate your loyalty and trust in Rebecca and Megan. Knowing that they consistently provide amazing service motivates us to continue delivering a great experience to all our clients. We are blessed to have them on our team!

We can't thank you enough for choosing our salon, and we're already looking forward to seeing you again in the near future. Until then, take care and stay fabulous!

Best regards,
The Team at Richard Ward Hair & Metrospa

Elletra - Saviour

Milo
7th Nov 2025
Team Member: Elettra
5.0
Appointment verified by Phorest

First time with Elettra / the salon in general. Hadn’t liked my hair few months and tried many different places around London. Elettra put me at ease and styled my curls like no other before, best haircut I’ve ever had. Thank you so much.

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Response from Richard Ward Hair & Metrospa

Hi Milo,

Thank you so much for your lovely review. We are thrilled to hear that you had a positive experience at our salon with Elettra. We are so glad that she was able to put you at ease and give you the best haircut you've ever had. We are lucky to have such talented and dedicated stylists like Elettra on our team.

Please do come visit us again for any future hair needs. We would be happy to have you back. Thank you for choosing our salon and for giving us the opportunity to make you feel fabulous.

Best,
The Team at Richard Ward Hair & Metrospa

Amazing experience, as always..

Helen Tonkin
6th Nov 2025
Team Member: Joey
5.0
Appointment verified by Phorest

Having moved out of London a few months ago I thought it might be a good idea to find a more local hairdresser... But then I realised, I just knew, no one could replace Joey as my long trusted stylist!!! Returned to the fold after a 5 month absence to be greeted warmly and given yet another fantastic cut and re-do! Happy, happy customer! After 15 yrs. I'll never go anywhere else!

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Response from Richard Ward Hair & Metrospa

Hi Helen,

Thank you for taking the time to leave a review about your recent visit to our salon. We are so happy to hear that you chose to return to us after your move out of London. We understand how important it is to find a trusted stylist, and we are honored to have that title for you. Joey is truly talented and we are glad he was able to give you another fantastic cut and re-do. We hope to continue providing you with top-notch service for many more years to come. Thank you for being a loyal customer for 15 years, we truly appreciate it.

Best,
The team at Richard Ward Hair & Metrospa

Boucher

Ciara
6th Nov 2025
Team Member: Karen
5.0
Appointment verified by Phorest

Karen is so good at knowing how to cut and style my hair. I completely trust her advice. I always leave feeling fabulous. Highly recommend. Thank you Karen. X

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Response from Richard Ward Hair & Metrospa

Hi Ciara,

Thank you for your lovely review! We're so glad to hear that Karen has been able to provide you with great haircuts and styling that make you feel fabulous. Our team at Richard Ward Hair & Metrospa is committed to providing top-notch services to all our clients, and we're pleased to know that Karen has exceeded your expectations.

It means a lot to us that you trust Karen's advice and highly recommend her to others. We will make sure to pass along your kind words to her. We appreciate your support and hope to see you back at our salon soon for your next appointment.

Best wishes,
The team at Richard Ward Hair & Metrospa

Manicure

Rhona Luthi
6th Nov 2025
Team Member: Pinki
5.0
Appointment verified by Phorest

As always Pinki was a delight, she is a true professional, very talented and does an amazing job

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Response from Richard Ward Hair & Metrospa

Hi Rhona,

Thank you so much for taking the time to leave us such a glowing review! We are thrilled to hear that Pinki took such great care of you during your visit to our salon. She truly is a gem!
We are glad to know that you were happy with the service Pinki provided and that you left feeling great about your nail service.
We appreciate your kind words and look forward to welcoming you back to our salon in the future.

Best regards,

The team at Richard Ward Hair & Metrospa

Haircut

Shane
6th Nov 2025
Team Member: Patrick
4.0
Appointment verified by Phorest

Best hair wash, head massage and haircut in london! Add in a citron pressé and you have bliss.

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Response from Richard Ward Hair & Metrospa

Dear Shane,

Thank you so much for your kind words about your recent visit to our salon. We are thrilled to hear that you had the best hair wash, head massage and haircut in London! Our team takes pride in providing top-notch services, and it means a lot to us that you had such a great experience.

We are happy to know that you enjoyed our citron pressé as well, as we believe in offering our clients a full and relaxing experience. Your satisfaction is our top priority and we are grateful for your positive feedback.

We can't wait to welcome you back for your next appointment at our salon. Thank you for choosing us and we hope to see you soon.

Best regards,
The team at Richard Ward Hair & Metrospa

Cut and blowdry

Colette
6th Nov 2025
Team Member: Robert
5.0
Appointment verified by Phorest

Robert is always great and gives a wonderful cut and a terrific blowdry

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Response from Richard Ward Hair & Metrospa

Hello Colette,

Thank you so much for your lovely review! We are delighted to hear that you had a great experience with Robert and were happy with your cut and blowdry.

We appreciate your feedback and are thrilled that Robert was able to give you a wonderful haircut and blowdry. We will make sure to pass along your kind words to him.

Thank you for choosing our salon and we look forward to seeing you again!

Best wishes from the team at Richard Ward Hair & Metrospa.

Amazing 5 star ! ⭐

Kate Fuller
6th Nov 2025
Team Member: Cristiano
5.0
Appointment verified by Phorest

He always does a fabulous job! Xx

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Response from Richard Ward Hair & Metrospa

Hi Kate, thank you so much for taking the time to leave us a review! We're delighted to hear that you always have a fabulous experience with us. We strive to provide top-notch hair and spa services to all our clients and it's gratifying to know that we've met your expectations. Thank you for your continuous support and we look forward to seeing you again soon! Take care, the team at Richard Ward Hair & Metrospa.

Excellent cut and dry…. As always

Frances
6th Nov 2025
Team Member: Ashleigh
5.0
Appointment verified by Phorest

There’s a reason I have been visiting Ashleigh for over 20 years! The fact that I have been travelling to see her for this long says it all. Always the most special experience and the result always perfect and draws many compliments!

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Response from Richard Ward Hair & Metrospa

Hi Frances,

Thank you so much for your wonderful review! We are thrilled to hear that you have been a loyal client of Ashleigh's for over 20 years - that says a lot about the exceptional service and results that she provides. We are so happy to hear that you have always had a special and perfect experience with her, and that it has drawn many compliments.

We truly appreciate your continued support and patronage. It's clients like you that make our job so rewarding. We can't wait to welcome you back to the salon for your next appointment.

Best wishes,
The team at Richard Ward Hair & Metrospa

Cut with Cristiano

Chloe
5th Nov 2025
Team Member: Cristiano
5.0

Cristiano is a sweetheart and did a fantastic job - I left the appointment feeling like a model, super super happy and with the sort of blow dry that makes you crash your car because you can’t stop flipping your hair around. Obsessed!

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Response from Richard Ward Hair & Metrospa

Hi Chloe,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that Cristiano did such a fantastic job and that you left feeling like a model. We always strive to make our clients happy and it sounds like we succeeded in your case. Beware of flipping your hair while driving, we wouldn't want any accidents! ;)

Thank you again for your kind words and we can't wait to have you back at our salon for another amazing experience.

Take care,

The team at Richard Ward Hair & Metrospa

Mrs

Mikki Bramhall
5th Nov 2025
Team Member: Ashleigh
5.0
Appointment verified by Phorest

Relaxing, quiet, gentle time and a great hair cut at the end!

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Response from Richard Ward Hair & Metrospa

Hi Mikki,

Thank you for taking the time to leave us a review. We are delighted to hear that your experience with us was relaxing, quiet, and gentle. Our team strives to provide a calming and comfortable atmosphere for all our clients.

We are also pleased to know that you were satisfied with your haircut. Our stylists take great pride in their work and it is always wonderful to receive positive feedback.

We look forward to welcoming you back to our salon in the future.

Best,
The Richard Ward Hair & Metrospa team.

Blow dry/ hair styling

Ann
5th Nov 2025
Team Member: Denise
5.0

Denise was amazing!

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Response from Richard Ward Hair & Metrospa

Dear Ann,

Thank you so much for taking the time to leave a review. We are thrilled to hear that Denise provided you with an amazing experience at our salon.

It means the world to us that our team members are able to make our clients feel special and satisfied with their services.

We look forward to seeing you again soon and providing you with even more wonderful experiences.

Best wishes,
The team at Richard Ward Hair & Metrospa

Lovely visit to my dream team

Allicia
4th Nov 2025
Team Member: Maria
5.0
Appointment verified by Phorest

Maria is simply the best colorist. I travel here from the U.S. and always have my color and cut done at Richard Ward. Fiona is an excellent stylist and hair cutter - she is so precise. I call the two my dream team!! They are simply the best!!

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Response from Richard Ward Hair & Metrospa

Hi Allicia,

Thank you for taking the time to leave us such a lovely review! We are so happy to hear that you had a great experience with our talented team. Maria and Fiona are truly the dream team and we are proud to have them as part of our salon family. We are glad that you have chosen us for your hair needs when you are in the UK.

We look forward to welcoming you back at Richard Ward Hair & Metrospa on your next visit!

Warm Regards,

The team at Richard Ward Hair & Metrospa

I come out looking prettier, thinner, younger and richer!

Carolyn
4th Nov 2025
Team Member: Joey
5.0
Appointment verified by Phorest

Joey brings out the best which is a disaster as I then come out and spend so much money on clothes etc as everything looks so much better than usual!

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Response from Richard Ward Hair & Metrospa

Dear Carolyn,

Thank you so much for taking the time to review our salon. We're delighted to hear that Joey always brings out the best. Our team takes great pride in helping our clients look and feel their best.

We understand that sometimes trying a new hairstyle can lead to a new wardrobe as well. We're happy to hear that you feel confident and stylish after your visits with us.

Thank you for your support, and we can't wait to welcome you back again soon.

Best wishes from the team at Richard Ward Hair & Metrospa.

So welcoming … and wow!

Sarah Hartley
4th Nov 2025
Team Member: Caterina
5.0
Appointment verified by Phorest

Booked in for a bouncy blow dry with Catarina, who was really lovely, advised me on the best products to use on my hair and we had a good chit chat - she was lovely x such a lovely building and like a tardis!

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Response from Richard Ward Hair & Metrospa

Hi Sarah Hartley,

Thank you so much for taking the time to write about your experience with Catarina at our salon. We're thrilled to hear that you enjoyed your blow dry and that Catarina was able to provide you with helpful product recommendations for your hair.

Our team takes great pride in creating a friendly and welcoming atmosphere for all our clients, and it makes us happy to know that you had a good chat with Catarina. We agree - our salon may seem small from the outside, but it's truly a beautiful "tardis" on the inside!

We appreciate your kind words and hope to see you again soon for another great pampering session.

Best,
The Team at Richard Ward Hair & Metrospa

Wonderful visit to the hairdressers

Christine Stockwell
3rd Nov 2025
Team Member: Mario
5.0
Appointment verified by Phorest

Always a wonderful experience. Made to feel very special

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Response from Richard Ward Hair & Metrospa

Hi Christine,

Thank you for leaving such a lovely review! We strive to make every experience at our salon a wonderful one and it means a lot to us that you felt special during your visit.

We are always here to make sure you leave feeling your best and we can't wait to have you back for your next appointment.

Best wishes from all of us at Richard Ward Hair & Metrospa.

Nando is the best !!

Jill Hatley
1st Nov 2025
Team Member: Nando
5.0
Appointment verified by Phorest

After over 11 years no one else will be allowed to touch my hair. Always a pleasure to come to the salon. From the reception staff, the juniors and of course Nando , professional, amazing people skills and such a good cutter

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Response from Richard Ward Hair & Metrospa

Hi Jill,

Thank you so much for your kind words and loyalty over the past 11 years. We are thrilled to hear that you have entrusted us with your hair and that you always enjoy your visits to the salon. Our team takes great pride in providing exceptional service, from our talented reception staff to our skilled junior stylists. It's always a pleasure having you at the salon, and we will be sure to pass along your compliments to Nando.

We appreciate your support and can't wait to see you on your next visit.

Best Wishes,
The Team at Richard Ward Hair & Metrospa

Expert and kind

Helen Lederer
1st Nov 2025
Team Member: Gina
5.0
Appointment verified by Phorest

Amazing as ever. After a facial I leave glowing and at least a foot taller as the worries evaporate. Highly professional expert in all areas. But I have been using for over 10 years

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Response from Richard Ward Hair & Metrospa

Hi Helen,
Thank you for leaving such a lovely review of your experience at our salon. We are delighted to hear that you had an amazing time with us, and feel glowing and rejuvenated after your facial. It's always our goal to provide the highest level of professionalism in all areas of our services, and we are glad to know that we have been consistent in keeping you happy for over 10 years.
We truly appreciate your loyal support and we can't wait to welcome you back for your next visit. Wishing you all the best!
From everyone at Richard Ward Hair & Metrospa.

Edna is amazing

Jessica
1st Nov 2025
Team Member: Edna
5.0
Appointment verified by Phorest

She is always wonderful and works miracles on my hair, very informative with her advice on how to properly care for my hair, always friendly and professional

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Response from Richard Ward Hair & Metrospa

Hi Jessica,

Thank you for leaving such a lovely review about your experience at our salon! We're so glad to hear that you had a wonderful time and that our team was able to work miracles on your hair. Your kind words about our staff being informative and professional mean a lot to us.

We always strive to provide the best service and are happy to hear that our advice on how to care for your hair was helpful. Thank you for your continued support and we look forward to seeing you again soon!

Take care,
The team at Richard Ward Hair & Metrospa

Amazing as always!

Lindsey Hawke-Davies
1st Nov 2025
Team Member: Jonathan
5.0
Appointment verified by Phorest

An amazing cut and blow dry with Jonathan. I’m always pleased with my hair and would definitely recommend him. ✂️ ❤️

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Response from Richard Ward Hair & Metrospa

Hi Lindsey Hawke-Davies,

We are thrilled to hear that you had an amazing cut and blow dry experience with Jonathan! Our team takes great pride in providing top-notch services and we are glad that you were pleased with your hair.

Thank you for recommending Jonathan and we look forward to seeing you again soon! ✂️ ❤️

Best,
The team at Richard Ward Hair & Metrospa

Mrs

Georgia Hayley
1st Nov 2025
Team Member: Nando
5.0

Nando is the best!

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Response from Richard Ward Hair & Metrospa

Dear Georgia Hayley,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a great experience at our salon.

Nando is an exceptional member of our team and we are so glad that he made your visit even more enjoyable. We will be sure to pass along your kind words to him.

Thank you for choosing our salon and we hope to see you again soon!

Best,
The Team at Richard Ward Hair & Metrospa

Mrs

Vicky Davis
1st Nov 2025
Team Member: Robert
5.0
Appointment verified by Phorest

Robert is an excellent hairdresser & a real gentleman.

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Response from Richard Ward Hair & Metrospa

Hi Vicky, thank you so much for taking the time to leave this lovely review about Robert. We are thrilled to hear that you had a great experience with him and that he exceeded your expectations. We strive to provide our clients with exceptional service and it is wonderful to know that Robert has met that standard. We appreciate your kind words and hope to see you again soon at our salon. Thank you again for choosing us.
Best regards, the team at Richard Ward Hair & Metrospa.

Transformed ❤️

Heather. Stewart
31st Oct 2025
Team Member: Jonathan
5.0
Appointment verified by Phorest

a transformation from Worzel Gummidge into a very happy customer. Excellent cut and blow dry. Highly recommend. ⭐️⭐️⭐️⭐️⭐️

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Response from Richard Ward Hair & Metrospa

Hello Heather,

Thank you so much for your lovely review! We are thrilled to hear that you had such a great experience with us, and we were able to give you a fantastic cut and blow-dry. It means a lot to us that you would highly recommend us to others. We take pride in providing top-notch services and ensuring our customers leave feeling transformed and happy.

We hope to see you again soon for another pampering session! Thank you for choosing our salon and for your support. Take care!

All the best from the team at Richard Ward Hair & Metrospa.

Super stylist

Moira citton
30th Oct 2025
Team Member: Sabina
5.0
Appointment verified by Phorest

Sabina is an excellent stylist with a very pleasant manner. I felt confident that she would make the best of my hair and she did. I’d throughly recommend her.

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Response from Richard Ward Hair & Metrospa

Hi Moira,

Thank you for your lovely review! We are so pleased to hear that Sabina exceeded your expectations and left you feeling confident with your hair. We will make sure to pass on your kind words to her.

We hope to see you again soon at our salon, where our team is dedicated to providing quality services and creating a pleasant atmosphere for our clients.

Warmest regards,
The team at Richard Ward Hair & Metrospa

Fabulous Hair

Gill
30th Oct 2025
Team Member: Robert
5.0
Appointment verified by Phorest

Wonderful Man
Fabulous Hair Cut
Made to feel very Special
Would never change
10/10 Experience 5Stars

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Response from Richard Ward Hair & Metrospa

Hi Gill! Thank you so much for your kind words and 10/10 rating. We are thrilled to hear that you had a wonderful experience and that your hair cut turned out fabulous. Making our clients feel special is our top priority and we are glad we achieved that for you. We are honored to have earned your loyalty and we promise to always provide you with the best service. Thank you for choosing us and we can't wait to see you again soon! Best wishes, The team at Richard Ward Hair & Metrospa.

Cut and blow dry

Julia Pearce
30th Oct 2025
Team Member: Cristiano
5.0
Appointment verified by Phorest

Beautiful🤗. Always always fantastic❤️

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Response from Richard Ward Hair & Metrospa

Dear Julia,
Thank you so much for your lovely review! We are thrilled to hear that you had a fantastic experience at our salon. Our team at Richard Ward Hair & Metrospa takes great pride in creating beautiful and enjoyable experiences for our clients, and we appreciate you taking the time to share your kind words.
If there is anything else we can do to enhance your visits with us, please don't hesitate to let us know. We can't wait to welcome you back to our salon soon!
Warmly,
The team at Richard Ward Hair & Metrospa

Prince of cuts

Anonymous
30th Oct 2025
5.0

Is actually the king of cuts xx

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Precision cutting

Lucylou
30th Oct 2025
Team Member: Delta
4.5
Appointment verified by Phorest

As ever a tremendous cut. Very happy. Excellent scalp massage by JJ too.

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Response from Richard Ward Hair & Metrospa

Dear Lucylou,

Thank you for taking the time to leave a review of your recent visit to our salon. We are so glad to hear that you had a tremendous cut and were very happy with the result. JJ always provides excellent scalp massages, so we are happy you enjoyed that as well.

We appreciate your continued support and can't wait for your next visit. Our team here at Richard Ward Hair & Metrospa is always here to provide you with the best service and care.

Thank you again for your kind words. See you soon!

Best wishes,
The Team at Richard Ward Hair & Metrospa