Richard Ward Hair & Metrospa

Dear Mia,

Thank you so much for taking the time to leave a review about your experience at Richard Ward Hair & Metrospa. We are thrilled to hear that your first visit with Emily was a success and that you were pleased with her professionalism.

At Richard Ward Hair & Metrospa, we strive to provide our clients with top-notch service and we are delighted that Emily was able to deliver that for you. Your satisfaction is our number one priority and we are so grateful to have exceeded your expectations.

We appreciate your kind words and we hope to see you back at the salon soon! Thank you again for choosing Richard Ward Hair & Metrospa.

Best regards,
The Team at Richard Ward Hair & Metrospa

Dear reviewer,

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that Karen has been able to work their magic and turn your hair around. We pride ourselves on our talented team of stylists, and it's wonderful to know that Karen has your complete trust.

We're delighted that you always leave feeling like a million dollars and that your expectations continue to be exceeded with each appointment. Our goal is to make our clients feel confident and satisfied with their hair, and it's great to see that we're on the right track.

Thank you for recommending Karen and for your kind words about their skills and personality. We couldn't agree more that they are a true delight to spend time with and a top-class hair stylist.

We appreciate your support and hope to see you at Richard Ward Hair & Metrospa again soon.

Best,
The team at Richard Ward Hair & Metrospa

Hi France,

Thank you so much for taking the time to leave a review for us. We are thrilled to hear that you had an excellent experience at our salon with Robert. We are glad that he was able to provide great recommendations and cut your hair exactly as you had discussed. We strive to create a friendly and comfortable atmosphere for all of our clients, and we're happy that you found our salon to be just that. We look forward to welcoming you back for another visit in the future.

Best wishes,
The team at Richard Ward Hair & Metrospa

Dear Marivi,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a fantastic experience at our salon.
Our team works hard to provide excellent hair and spa services, and it's always wonderful to know that our efforts are appreciated, you should expect nothing less as you always see our salon directors Adolfo or Nando, please remember beneath them are another 7 tiers of fantastic stylists who obviously are charged out at lower price points so we hopefully have stylists here to suit everyone's budget.
We would love to see you again soon, and don't hesitate to let us know if there's anything else we can do to make your visit even better.
Warmly,
The team at Richard Ward Hair & Metrospa

Hi Edana, thank you so much for leaving us this lovely review. We are thrilled to hear that you always receive an excellent cut and blow dry from Robert. We take pride in our team's skills and it means a lot to us when our clients are happy with their experience. We appreciate your support and look forward to welcoming you back for another great hair day. Take care! The Team at Richard Ward Hair & Metrospa.

Hi Henrietta,

Thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you had a great experience at our salon and that you enjoyed your pedicure and beautician appointment. It was our pleasure to fit you in and it makes us happy to know that you felt well taken care of during your time with us.

We appreciate your support and we hope to see you again soon for another relaxing and enjoyable visit. Have a wonderful day!

Best wishes,
The team at Richard Ward Hair & Metrospa

Dear valued reviewer,

Thank you so much for taking the time to leave such a lovely review! It means a lot to us to know that you had a perfect experience at our salon.

Our team takes great pride in providing exceptional services and we are thrilled to hear that you were satisfied with your visit. We hope to continue exceeding your expectations in the future.

If there is anything else we can do for you, please don't hesitate to let us know. We look forward to seeing you again soon!

Warm regards,
The team at Richard Ward Hair & Metrospa

Hi Ursula,

Thank you so much for your amazing review! We're thrilled to hear that you had such a positive experience at our salon. We can't wait to see you again in 6 weeks for another fabulous visit.

Take care and have a lovely day,

Team at Richard Ward Hair & Metrospa

Hi there!

Thank you so much for taking the time to leave such a lovely review for our salon. We are thrilled to hear that you had an excellent experience with us. Our team works hard to provide top-notch services and it is always rewarding to receive positive feedback.

We are glad to know that you were impressed by the quality of our services and we hope to see you again soon. Thank you for choosing our salon and supporting our team. Your satisfaction is our top priority.

Warm regards from the team at Richard Ward Hair & Metrospa.

Hi Jocelyne, we are thrilled to hear that you had a perfect drying and styling experience with Sabina! Our team takes great pride in providing exceptional services to our clients and it's wonderful to know that Sabina met your expectations. We hope to see you again soon for your next hair appointment. Thanks for taking the time to leave us a review! Take care, Team at Richard Ward Hair & Metrospa

Hi Shirley, thank you so much for taking the time to write such a lovely review of your recent visit to our salon. We're delighted to hear that our team members, Nando, Nick and Arthur, provided you with such charming and friendly service. We are lucky to have such dedicated team members who truly care about our clients' experiences. We look forward to seeing you again soon for your next visit. Best wishes from the team at Richard Ward Hair & Metrospa.

Hi Mia reeves,

Thank you so much for taking the time to leave a kind review! We're thrilled to hear that Kelly was able to transform your hair and give you the look you wanted. We'll be sure to pass on your praise to her.

We're always happy to hear recommendations, so thank you for that as well. We truly appreciate your support and look forward to seeing you again soon.

Best wishes from the team at Richard Ward Hair & Metrospa.

Hi there!

Thank you so much for leaving such a lovely review! We're thrilled to hear that you had a great experience with Joey and that you're happy with your new hairstyle.

We couldn't agree more - Joey is an absolute gem and we're lucky to have him as part of our team. We'll be sure to pass along your kind words to him.

Thank you again for taking the time to share your positive experience. We can't wait to see you again soon!

Warm regards,
The team at Richard Ward Hair & Metrospa

Hello there,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a great experience with Joey and are happy with your new hairstyle. It's always a pleasure to hear positive feedback from our valued clients.

At Richard Ward Hair & Metrospa, our team takes great pride in providing excellent services to our clients, and we are so glad that Joey was able to meet your expectations.

We truly appreciate your support and look forward to welcoming you back to our salon in the future. Have a great day!

Sincerely,
The Team at Richard Ward Hair & Metrospa

Hi Caroline,

Thanks for taking the time to leave us a review. We're so glad you had a great experience with Electra and loved your new haircut! We'll be sure to pass along your kind words to her. We always strive to provide the best service for our clients, and we're happy to hear we succeeded.

Having just checked it out, we totally agree with your private feedback. Thank you for mentioning it.

Thanks again for choosing us. See you at your next appointment! Take care from the team at Richard Ward Hair & Metrospa.

Dear Doug,

Thank you so much for taking the time to leave us such kind words about your experience at our salon. We are thrilled to hear that you had a great time with us.

It's wonderful to know that you felt pampered and taken care of by our team. We strive to provide top-notch service to all of our clients and it sounds like we succeeded in your visit.

We look forward to the opportunity to serve you again in the future and continue to provide you with exceptional hair and spa treatments.

Best regards,
The Team at Richard Ward Hair & Metrospa

Hi Charlotte,

Thank you so much for your lovely review! We're delighted to hear that you were thrilled with your haircut by Johnathan. We're lucky to have him as a part of our team.

We believe that communication is key, so it's great to hear that he was able to cut your hair exactly as you wanted. We pride ourselves on taking the time to listen to our clients and understanding their needs.

Thank you for choosing our salon and we look forward to seeing you again soon!

Warmly,
The Team at Richard Ward Hair & Metrospa

Hi Maha, thank you for taking the time to leave such a wonderful review for our salon.
We are thrilled to hear that you enjoyed your recent visit and that Shelly and Pia provided exceptional services. We take great pride in providing a friendly and professional atmosphere for our clients.
It's great to hear that your hair looks glossy and healthy, and your manicure turned out great. We will definitely pass along your kind words to Shelly and Pia.
Thank you again for choosing our salon. We look forward to seeing you again soon.
Best, the team at Richard Ward Hair & Metrospa.

Hi there,

Thank you for taking the time to leave us a review! We're delighted to hear that you are happy with your haircut done by Richard. We will be sure to pass along your compliments to him.

At Richard Ward Hair & Metrospa, our team strives to provide top-notch services and create a positive experience for our clients. It's wonderful to know that we were able to meet your expectations.

We hope to see you again soon for another great experience at our salon. Thank you for choosing us.

Best regards,
The team at Richard Ward Hair & Metrospa

Hi Wulfie,

Thank you so much for leaving such a kind review for us! We are thrilled to hear that Cristiano was able to understand your desired look and provide helpful advice. We pride ourselves on our team's charm and are glad it added to your overall experience.

Customer satisfaction is our top priority, and we are delighted that you had an excellent end result. We truly appreciate your support and hope to see you again soon!

Best wishes,
The team at Richard Ward Hair & Metrospa

Hi Nicky!

Thank you so much for taking the time to leave such a lovely review. We're thrilled to hear that you always enjoy your visits to our salon for your hair colour appointments. Alexander truly is a master of his profession and we're lucky to have him on our team. We're glad that you are happy with the results and we hope to continue providing you with top-notch services in the future.

Take care and have a wonderful day!

The team at Richard Ward Hair & Metrospa

Dear Carol,

Thank you so much for taking the time to leave this lovely review. We are thrilled to hear that Delta has once again made you feel happy and confident with your hair. Making our clients feel happy and satisfied is always our top priority.

We will make sure to pass on your kind words to Delta and the rest of our team. We are glad to have played a small part in making your day a little brighter.

Thank you again for your positive feedback. We look forward to welcoming you back soon to our salon.

Best regards,

The team at Richard Ward Hair & Metrospa

Hello Lynn,

Thank you for taking the time to leave a review! We are so glad to hear that you were happy with your hair colour and styling done by Denise. We will be sure to pass along your kind words to her.

We apologize for any inconvenience caused by the change in our payment methods. We no longer accept AMEX due to their upping of their rates well above the other card rates without any prior discussion with us, and sadly, as before, they refuse to negotiate their rates, as is usual with all other credit card companies. Once they do, we will consider accepting it again.

We appreciate your continued support, and we look forward to seeing you again at Richard Ward Hair & Metrospa.

Warmly,
The team at Richard Ward Hair & Metrospa

Hi Fiona,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had an excellent experience at our salon and that you were satisfied with our services. Your satisfaction is our top priority and we are always happy to hear from happy customers like you.

We appreciate your kind words and look forward to welcoming you back for your next appointment. If there is anything else we can do to improve your experience with us, please do not hesitate to let us know. Your feedback is invaluable to us.

Take care and see you soon!

The team at Richard Ward Hair & Metrospa

Dear Liz Graham,

Thank you for taking the time to leave such a lovely review about your experience with Patrick at our salon. We are thrilled to hear that you have been coming to us for many years and that Patrick has continued to deliver exceptional haircuts for you. It's fantastic to know that he intuitively knows how to cut your hair to complement your face shape and leave you feeling rejuvenated. We couldn't agree more that he's an adorable human, and we are lucky to have him as a member of our team.

Thank you again for your kind words and for choosing our salon for your hair needs. It's always a pleasure to have you in our chair.

Warmly,
The team at Richard Ward Hair & Metrospa

Dear Natalie,

Thank you for your lovely review of Sonia at our salon. We are so pleased to hear that she was able to transform your hair into its best version and help you feel confident. We are proud to have talented stylists like Sonia on our team who are able to adapt to changes in hair texture and provide customized solutions for our clients.

We appreciate that you have taken the time to share your positive experience with us and highly recommend Sonia's services. We are glad she was able to give your hair a natural-looking volume and contemporary style. We look forward to welcoming you back to the salon for your next appointment.

Thank you for choosing our salon and trusting us with your hair.

Best regards,
The team at Richard Ward Hair & Metrospa

Hi Tali!
Thank you for your lovely review. We are so glad to hear that you had such a positive experience with one of our team members. Our "super Mario" definitely knows his stuff when it comes to hair and we are proud to have him on our team. We strive to provide top-notch services and it sounds like he delivered exactly that for you. We appreciate your support and patronage and look forward to seeing you again soon!
Best,
The team at Richard Ward Hair & Metrospa

Dear Bernadette Mackilligin,

Thank you so much for your kind review! We are thrilled to hear that Sabrina took great care of you and provided you with the perfect style for your hair. She is truly talented and dedicated to making our clients happy.

We appreciate your feedback and will make sure to pass it on to Sabrina. We hope to see you again soon at our salon for another fabulous experience.

Best regards,
The team at Richard Ward Hair & Metrospa

Hi Luba,

Thank you so much for your wonderful review! We are delighted to hear that you had an excellent experience at our salon. We pride ourselves on providing top-notch services to all of our clients, and we are glad to hear that we met your expectations.

We are thrilled that you enjoyed your visit, and we hope to see you again in the future.

Thank you for choosing our salon for your hair and spa needs. Your satisfaction is our top priority.

Warmly,
The Team at Richard Ward Hair & Metrospa

Dear valued customer,

Thank you so much for taking the time to leave us such a lovely review! It truly means a lot to us to hear that you had a superstar experience at our salon.

Our team works hard every day to make sure all of our clients feel pampered and leave with fabulous hair. We are thrilled to know that we succeeded with you. After 19 years of experience, working his way up through the ranks to our Master Creative Director Tier, we feel that for Tommy's expertise and chairside manner, his prices do offer excellent value for money. However, just a reminder that haircuts at the salon start at £85.00 and Tommy has had a hand in the education of all the tiers below his, so hopefully we provide a price point to suit everyone's chosen budget.

We hope to see you again soon at Richard Ward Hair & Metrospa. Thank you again for your kind words!

Best regards,
The team at Richard Ward Hair & Metrospa

Hi Catherine,

Thank you so much for taking the time to leave us such a lovely review. We're thrilled to hear that you had a positive experience at our salon. Our team strives to provide the best service possible and we're happy to hear that our professionalism and friendliness left a lasting impression on you.

Please know that your kind words mean a lot to us and we appreciate your support. We hope to see you again soon and continue providing you with great experiences.

Best,
The team at Richard Ward Hair & Metrospa

Hi Jilly! Thank you so much for your lovely review. We are thrilled to hear that you had another brilliant experience with us. Your loyalty means a lot to us and we always strive to provide the best service possible. We hope to continue exceeding your expectations in the future. Thank you for choosing us for your hair and spa needs. We look forward to seeing you again soon! Best, The team at Richard Ward Hair & Metrospa.

Dear Michael,

Thank you so much for your lovely review! We are thrilled to hear that you had a positive experience at our salon. Our team at Richard Ward Hair & Metrospa takes pride in providing excellent service to all of our clients.

We always strive to deliver the best hair and spa treatments, and we are so glad that you are satisfied with our services. We are grateful for your support and we truly appreciate your kind words.

We look forward to seeing you again soon and providing you with another fabulous experience.

Best regards,

The team at Richard Ward Hair & Metrospa

Dear Lina,

Thank you for taking the time to share your experience with us. We are delighted to hear that Fiona provided you with an excellent and friendly service, and that you were satisfied with your hair blow dry. Our team strives to provide high-quality services to all our clients, so it's great to know that we met your expectations.

If there is anything else we can do to enhance your experience with us, please do not hesitate to reach out. We look forward to welcoming you back to our salon soon.

Best regards,

The team at Richard Ward Hair & Metrospa

Hi Susan,

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your first experience at our salon and that you love your new hairstyle. Our team always strives to create a welcoming and relaxing atmosphere for all our clients, and we're glad that you felt like you were in another world.

We're also happy to hear that you found our advice on color to be helpful. Our hair stylists are highly trained and passionate about what they do, so it's great to know that their expertise made a difference for you.

We can't thank you enough for choosing our salon and for taking the time to share your positive experience. We look forward to welcoming you back for your next appointment!

Best regards,

The team at Richard Ward Hair & Metrospa

Hi Johanne,

Thank you so much for taking the time to share your positive experience with Maria at our salon. We're thrilled to hear that she impressed you with her professionalism and upbeat attitude. We have to agree, Maria is a wonderful colourist and we're lucky to have her on our team.

We appreciate your kind words and are grateful for your support. Please do not hesitate to reach out if you need anything in the future. We look forward to seeing you again soon!

Best wishes,
The team at Richard Ward Hair & Metrospa

Hi Zahra,

Thank you so much for taking the time to leave us a review! We are delighted to hear that Joey always cuts your hair perfectly. Our team takes great pride in providing top-notch services to our valued clients.

We are grateful for your continued support and we look forward to welcoming you back to our salon in the future. We would love to hear more from you about your recent experience with us.

Thank you again for choosing us for your hair needs! We appreciate your kind words and we will definitely pass them along to Joey. We can't wait to see you again soon!

Best regards,

The Team at Richard Ward Hair & Metrospa

Dear Patrice,

Thank you for taking the time to leave such a kind review. It was a pleasure having you at our salon and we are delighted to hear that you had an excellent experience.

Our team strives to provide the highest level of service and we are so happy that we were able to exceed your expectations. We hope to see you again soon for your next hair appointment.

Warm regards,
Team at Richard Ward Hair & Metrospa

Hi Judith!

Thank you so much for taking the time to leave us a review. We are delighted to hear that Ella was able to understand and achieve the color tones you envisioned. We are lucky to have such a talented stylist on our team who truly listens to our clients' desires.

We always strive to provide our clients with the best possible hair and spa experience, so it's wonderful to know that we were able to meet your expectations. We hope to see you again soon and help you achieve your hair goals!

Best,
The team at Richard Ward Hair & Metrospa

Hi Pauline,

Thank you so much for taking the time to leave us a review about your recent visit to our salon. We are so happy to hear that you had a great hair cut from Delta, she is truly amazing at what she does!

We are grateful for your kind words and appreciate the trust you have in our team. We always strive to provide the best services and experiences for our clients, and it's wonderful to know that we have exceeded your expectations once again.

Thank you for choosing us for your hair needs and we look forward to seeing you again soon!

Warmly,
The team at Richard Ward Hair & Metrospa

Hi Alexandra,

We are delighted to hear that you had a satisfying experience at our salon. We truly appreciate your kind words and are glad to know that you are happy with Kathy and Patrick's work. They are both talented and dedicated members of our team.

We would love to welcome you back to our salon soon. Our team at Richard Ward Hair & Metrospa is committed to providing top-notch services and ensuring that our clients leave feeling happy and satisfied.

Thank you for choosing our salon and taking the time to share your positive review. We can't wait to see you again!

Best,
The team at Richard Ward Hair & Metrospa

Dear Julie,

Thank you so much for taking the time to share your feedback following your recent visit. We’re delighted to hear that you were pleased with Adolfo’s service and the quality of your cut. We’ll be sure to pass along your kind words to him.

We truly appreciate your comments regarding the services included and the pricing. As our Salon Director, Adolfo is among the most experienced stylists on our team, and his prices reflect his expertise, precision, and years of experience. We understand that our pricing structure can vary, which is why we aim to offer a range of options to suit different preferences and budgets. Full details, including stylist levels and starting prices (from £85), are always available on our website for clarity when booking.

Regarding additional treatments, such as hydrating or conditioning services, these are always available upon request, but do require extra appointment time and are charged separately based on the treatment selected. Please rest assured that we exclusively use premium products at the backwash, including Kerastase, Shu Uemura, and Oribe, with Adolfo personally tailoring product choices to each client’s hair needs.

As for refreshments, we partner with an external team to provide a curated bar and kitchen service, allowing us to focus fully on delivering exceptional salon experiences. Pricing for these optional services is listed under “Bar and Kitchen” on our website for transparency.

We genuinely value your feedback, as it helps us continue refining our guest experience. Thank you again for your thoughtful review and for recognising Adolfo’s talent. We hope to welcome you back soon for another visit — and to ensure your next experience is even more enjoyable.

Warm regards,
The Richard Ward Hair & Metrospa Team

Hi Mrs Heynemann,

Thanks for taking the time to leave us a review! We're so glad to hear that you had an excellent experience with our stylist, Patrick.

Here at our salon, providing our clients with professional and talented service is our top priority. We're thrilled that Patrick was able to meet your expectations and give you a great look.

We're grateful for your support, and we look forward to seeing you again soon!

Best,
The team at Richard Ward Hair & Metrospa.

Hi Debbie,

Thank you for leaving such a lovely review about our salon. We are so happy to hear that you had a great experience with us and that Fiona was able to provide you with the perfect hair look. Our team always strives to ensure that our clients receive top-notch service, and we are glad that Fiona was able to make your visit a pleasurable one.

It means a lot to us that you took the time to leave such a kind review. We hope to see you again soon at our salon.

Best wishes,
The team at Richard Ward Hair & Metrospa

Hi Alex,

Thank you for your amazing review! We are thrilled to hear that you had a fabulous experience at our salon. Our team takes great pride in providing top-notch services to our clients. It is always our goal to exceed expectations and we are glad we achieved that with you.

We truly appreciate your support and we hope to see you again soon!

Warmly,
The team at Richard Ward Hair & Metrospa

Hi Alex,

Thank you so much for taking the time to write us a review. We are thrilled to hear that Megan gave you a great blow dry and that you had a lovely experience. We always strive to provide professional services to our clients and it's great to know that it was achieved during your visit.

Looking forward to having you back at our salon.

Best,
The team at Richard Ward Hair & Metrospa.

Dear Mrs C,

Thank you for your kind words and for taking the time to leave us a review. We are delighted to know that you consider Fiona the best hair cutter in the Western world.

We appreciate your ongoing support and loyalty.

Thank you for always choosing our salon and for being a part of our salon family.

Warmest regards,

The Team at Richard Ward Hair & Metrospa