Richard Ward Hair & Metrospa

82 Duke of York Square, Sloane Square, Chelsea, Greater London, SW3 4LY

About us

Award-Winning

Richard’s uber-cool, award-winning Sloane Square salon plays host to a team of over 90 expert staff, looking after the hair and beauty needs of over 1,200 clients per week. Housed in a stunning Grade II listed building flooded with natural light, the RW brand has been synonymous with creating chic Chelsea hair and beauty for 3 decades.

Past winner of Outstanding Salon of the Year at the London Hair and Beauty Awards, and Hair Magazine’s London Salon of the Year, the salon has been described as ‘leisurely and luxurious yet unpretentious’. Home to over 250 innovative hair and beauty treatments and services, all designed to deliver couture hair and bespoke beauty, the salon includes the renowned Metrospa, our unique brand of city day spa; a state-of-the-art pampering zone featuring expert, celebrated therapists and exclusive Decleor, SkinCeuticals, Intraceuticals and Shellac and Footlogix treatments.

Richard’s unique, long-standing team has been dubbed by Vogue Magazine as ‘obsessional about that elusive personal touch’ in his ‘spectacularly sunny, cleverly sectioned space’, likening the salon’s manager Gavin to a maitre’d at The Ivy. Italian Vanity Fair describes Richard Ward Hair & Metrospa as one of the most ‘ultra-glamour salons’ not only in Europe but world-wide, cementing Richard’s Italian reputation as ‘Golden Scissors’ and further cementing his global reputation for his eponymous, inimitable Chelsea Blow Dry.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 08:30 - 19:00
Wednesday 08:30 - 20:00
Thursday 08:30 - 19:00
Friday 08:30 - 19:00
Saturday 09:00 - 19:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body
Aesthetics

Our work

Reviews

4.88
934 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Maddie

Hannah
3rd Mar 2026
Team Member: Maddie
4.5
Appointment verified by Phorest

Really pleased with the great result. One of the best blow dry’s in a while. Will definitely ask for Maddie again

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Hannah,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with us and that Maddie was able to give you one of your best blow-drys yet.
We truly appreciate your support, and we can't wait to see you again soon. Thank you for being a loyal customer and for choosing our salon. We are lucky to have you as a client!

Take care,

The team at Richard Ward Hair & Metrospa

Feedback

Anonymous
1st Mar 2026
5.0

Excellent cut - very helpful advice

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had an excellent cut and received helpful advice from our team. We take great pride in the services we offer and strive to provide the best possible experience for our clients.

Your kind words mean a lot to us and we truly appreciate your support. We hope to have the pleasure of serving you again in the future.

Warmest regards,

The team at Richard Ward Hair & Metrospa

Haircut and advice on treatment

Carole Russell
1st Mar 2026
Team Member: Joey
5.0

I completely trust Joey. He’s the best hairdresser I have found in London. He knows what to do with my hair just by looking at my face.

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Carole,

Thank you so much for your kind words about Joey! We're glad to hear that he has earned your trust as the best hairdresser in London. It's wonderful to know that he has such a great understanding of your hair and can create the perfect style for your face.

We truly appreciate your trust in our salon and are grateful to have you as a valued client. We look forward to seeing you again soon and making sure you continue to leave our salon feeling your very best.

Take care,
The team at Richard Ward Hair & Metrospa

Excellence

Amanda
1st Mar 2026
Team Member: Ashleigh
5.0
Appointment verified by Phorest

Super experience with Ashleigh, really lovely person who clearly excels in her work .

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Amanda,

Thank you for taking the time to leave a review for Ashleigh! We are so glad to hear that you had a super experience with her. Ashleigh is indeed a talented stylist who takes pride in her work. We will be sure to pass along your kind words to her.

We hope to see you again soon at our salon. Our team at Richard Ward Hair & Metrospa is always here to provide you with exceptional service.

Best,
The Team at Richard Ward Hair & Metrospa

Joey

Anna Green
1st Mar 2026
Team Member: Joey
4.5
Appointment verified by Phorest

Joey is wonderful and has been cutting my hair for years.

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Anna,

Thank you so much for taking the time to leave a review. We are thrilled to hear that Joey has been your go-to stylist for years - we agree that he is wonderful! Such a wonderful credit to himself and his 20-year career, he really is at the top of his game. We are dedicated to providing exceptional services, and we are glad to hear that Joey has consistently met your expectations.

We truly appreciate your support and loyalty to our salon. If there is anything else we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for choosing our salon. We look forward to seeing you again soon.

Best,
The team at Richard Ward Hair & Metrospa

Fab Fiona

Michelle Leahy
28th Feb 2026
Team Member: Fiona
5.0
Appointment verified by Phorest

As usual Fiona gave me an amazing haircut, her attention to detail and precision are outstanding
Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Michelle,

We're thrilled to hear that Fiona was able to give you an amazing haircut as usual! She truly has a talent for paying attention to detail and delivering precise cuts. Thank you for taking the time to share your experience with us.

We appreciate your kind words and hope to see you again soon!

Kind regards,
The Team at Richard Ward Hair & Metrospa

Blowdry

Frankie
28th Feb 2026
Team Member: Tommy
5.0
Appointment verified by Phorest

Amazing blow dry! 3 days later and looks freshly done. Attentive, friendly, professional service.

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Frankie,

Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that you had an amazing blow-dry and that it still looks great even three days later!

We hope to see you again soon for another great experience!

Best,
The Team at Richard Ward Hair & Metrospa

Waxing

Csrol veronique
28th Feb 2026
Team Member: Kinga
5.0
Appointment verified by Phorest

Disappointed the check in on arrival was not relayed I was waiting in the arrival room after arriving 15 mins early for my appointment & sat there past my appointment time by almost 15 mins late
The receptionist messed up

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Csrol veronique,

Thank you for taking the time to review our salon. We apologize for any inconvenience you experienced during your recent visit. Our check-in process is usually very smooth and efficient. Kinga also has full access to her list, so it is disappointing to hear that she did not come looking for you or at least to enquire as to your whereabouts.
We sincerely apologize for the wait and the mix-up, as I am sure you're aware our team always strive to provide excellent customer service, and we apologize for falling short of your expectations in this instance.
We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.

Best,
The team at Richard Ward Hair & Metrospa

Sat 28 th Feb

Sarah Berry
28th Feb 2026
Team Member: Karen
4.0
Appointment verified by Phorest

A great cut & blow dry. Karen understands how to manage my hair so well .

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Sarah,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon. We are glad that Karen was able to manage your hair so well and give you a fabulous cut and blow dry. We will be sure to pass along your kind words to her.

We hope to see you again soon at our salon. Thank you for choosing us.

Best,
The team at Richard Ward Hair & Metrospa

Hair Colour

Alexis
28th Feb 2026
Team Member: Ryan
5.0
Appointment verified by Phorest

Thank you for looking after me and making me smile. Love the colour and the whole experience was great. Best wishes

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Alexis,

Thank you so much for taking the time to leave us a lovely review! We are thrilled that you had a great experience with us and loved your new colour. It's always our goal to make our clients smile and we are glad we could achieve that with you.

We hope to see you again soon for another wonderful salon experience!

Warmest regards,
The team at Richard Ward Hair & Metrospa

Wonderful as usual

Sue Claydon
27th Feb 2026
Team Member: Robert
5.0
Appointment verified by Phorest

Robert has been looking after my hair for over 25 years. Today, as always, he gave good advice on the best cut for me and how to manage it. I came out with lovely bouncy, shiny hair.

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Sue,

Thank you so much for your kind review! We are thrilled to hear that Robert has been your go-to stylist for over 25 years. It truly speaks to his talent and expertise.

Thank you for trusting us with your hair all these years. We look forward to seeing you again soon!

Best,
The team at Richard Ward Hair & Metrospa

Rebecca and Megan

Charlotte Piper
27th Feb 2026
Team Member: Megan
4.0
Appointment verified by Phorest

Very happy thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Charlotte!

Thank you so much for taking the time to leave a review. We are delighted to hear that you had a positive experience at our salon. Your satisfaction is our top priority and we are happy to know that we were able to meet your expectations. We look forward to having you back at our salon for your next hair and spa experience.

Warm Regards,

The Team at Richard Ward Hair & Metrospa

Cut and blow dry

Anna Albertini
27th Feb 2026
Team Member: Adolfo
5.0
Appointment verified by Phorest

Adolfo is great, as always.

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Anna! Thank you for taking the time to leave us such a lovely review. We're delighted to hear that Adolfo consistently provides great service for you. We believe in providing excellent quality service for all our clients and it's wonderful to hear that you're happy with your experience at our salon. We'll make sure to pass on your kind words to Adolfo. Thank you for choosing our salon, we look forward to seeing you again soon! Best, The team at Richard Ward Hair & Metrospa.

Highlights

Gerogina
26th Feb 2026
Team Member: Shelley
4.0

Lovely hairdresser, spent a lot of time with me, so very happy with that ..

My disappointment was that I was left to leave the salon with soaking wet hair.. I really think we should be able to rough dry our own hair before leaving … people could not believe I came out of a hair dressers with soaking wet hair when I arrived to the gym.. !! Not a good look !!

Also I have come from a local salon to you where coffee and sparkling water is given on the house !! But I get it that is how you want to work an you are still popular!

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Dear Gerogina,

Thank you so much for taking the time to share your feedback with us. We are so glad to hear that you were happy with how much time was spent on your hair during your recent visit to our salon.

We are sorry to hear that you left with wet hair. We do offer discounted blow-dry services to our technical clients as it's simply not viable to have clients blow-dry their own hair in a salon of our scale. We apologize if that was not communicated to you during your visit. We understand how important it is to have your hair looking its best, especially when heading to the gym.

Thank you for your suggestion about offering coffee and sparkling water, but again, in a salon of our scale, looking after upwards of 1500 clients per week, we have to outsource our kitchen and refreshments services to allow our team to concentrate on the business of hair.

We appreciate your support and are delighted to hear that Shelly most importantly delivered with her customer service and technical skills.

We hope to have the opportunity to welcome you back soon.

Warmly,

The team at Richard Ward Hair & Metrospa

The amazing Kinga

Amanda Chamarette
26th Feb 2026
Team Member: Kinga
5.0
Appointment verified by Phorest

I've been having beauty treatments with Kinga for over 15 years and wouldn't go anywhere else. Her professionalism, honesty and attention to detail are second to none. She puts 100% into every single treatment, whether it's a facial, waxing, or any other beauty service.
She always makes me feel completely comfortable and cared for, and you can genuinely see how much pride she takes in her work. I always leave feeling amazing. If you're looking for someone skilled, trustworthy and truly passionate about what she does, I can't recommend Kinga highly enough.

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Dear Amanda Chamarette,

Thank you so much for taking the time to write such a lovely review about your experiences with Kinga at our salon. We truly appreciate your kind words and are so grateful to have you as a loyal client for over 15 years.

Kinga is an incredibly talented and dedicated member of our team, and we are so proud to have her. We are thrilled to hear that she has consistently provided you with exceptional service and that you always leave feeling amazing. Her passion for her work truly shines through in every treatment.

Thank you again for your support and for recommending Kinga to others. We look forward to welcoming you back to our salon soon.

Warm regards,

The team at Richard Ward Hair & Metrospa

tr

Tim Ravenscroft
26th Feb 2026
Team Member: Delta
4.5
Appointment verified by Phorest

Delta's ability is quite exceptional - a perfect cut every time.

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Tim,

Thank you for your kind words and for taking the time to leave a review.

We pride ourselves on providing exceptional service and are glad that we were able to deliver that for you.

. We appreciate your loyalty and look forward to seeing you again at Richard Ward Hair & Metrospa.

Best regards,

The Team at Richard Ward Hair & Metrospa

Refreshed and renewed

Karen Bishop
26th Feb 2026
Team Member: Lucia
5.0
Appointment verified by Phorest

And Emily - waged and dried hair.
A restorative visit with two wonderful, caring and professional members of your team. Thank you 🙏

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Karen!
Thank you for taking the time to leave a review.
We strive to provide our clients with the best services, and it is always rewarding to hear when we have succeeded.
We look forward to welcoming you back for your next appointment.
Take care!
Team at Richard Ward Hair & Metrospa

Happy Hair

Anonymous
26th Feb 2026
Team Member: Cristiano
5.0

Always wonderful !! ❤️

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you for your lovely review! We are delighted to hear that you had a wonderful experience at our salon.

We appreciate your kind words and hope to welcome you back soon. We will continue to work hard to maintain the high standards that we are known for.

Thank you for choosing our salon and for your continued support.

We look forward to seeing you again!

Best regards,
The team at Richard Ward Hair & Metrospa

Emily

Carla
24th Feb 2026
Team Member: Emily
5.0
Appointment verified by Phorest

Washed dried and curled my hair so that it looked really great - shiny and bouncy. She was personable and highly professional. I was most impressed and will be asking for her again.

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Carla,

Thank you so much for your lovely review! We're so glad that you had a great experience at our salon.

We will be sure to pass along your kind words to Emily, and we look forward to seeing you again soon. If you ever have any other requests, please don't hesitate to let us know.

Thank you again for choosing our salon. Have a wonderful day!

Best,
The Team at Richard Ward Hair & Metrospa

Excellent

Dawn Lupton
23rd Feb 2026
5.0
Appointment verified by Phorest

Always a delight to have a hair cut with Richard.

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Dear Dawn,

Thank you for taking the time to leave us such a lovely review.

We look forward to welcoming you back for your next haircut. Thank you once again for your kind words.
Wishing you a great day ahead!

Best regards,

The Team at Richard Ward Hair & Metrospa

Mrs

Anonymous
22nd Feb 2026
5.0

Ashleigh brilliant!! I would highly recommend. Always feel she lifts my haircut to the next level. After Salon visit people constantly remark on my haircut!

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi there,

Thank you so much for taking the time to leave a review for our salon! We are delighted to hear that you had such a fantastic experience with Ashleigh.

We truly appreciate your recommendation, and we hope to see you again soon for another amazing experience at Richard Ward Hair & Metrospa.

Best Regards,
The team at Richard Ward Hair & Metrospa

My Hair

Racheline
22nd Feb 2026
Team Member: Emily
4.5
Appointment verified by Phorest

She is excellent as a hairdresser

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Racheline,

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us and that our hairdresser provided excellent service. We truly value your feedback and will make sure to pass it on to our team.

We take pride in providing the best hair and spa services to our clients and we're happy to know that we met your expectations. We hope to see you again soon for your next visit.

Thank you for choosing our salon and spa. Have a lovely day!

Warmly,
The Team at Richard Ward Hair & Metrospa

Blow dry

AngelaJackaman
21st Feb 2026
Team Member: Adolfo
5.0

Excellent

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Angela,

Thank you so much for your kind words and for taking the time to leave a review. We are thrilled to hear that you had an excellent experience with us at our salon.

Our team at Richard Ward Hair & Metrospa is dedicated to providing our clients with exceptional service, and we are delighted that we could make your visit a memorable one.

We truly appreciate your support and hope to see you again soon.

All the best,
The Team at Richard Ward Hair & Metrospa

Perfect as ever

Debbie
21st Feb 2026
Team Member: Elettra
5.0
Appointment verified by Phorest

Another fantastic visit to Richard Ward. As ever Elettra’s attention to detail has great results. Very happy customer

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Debbie,

Thank you for taking the time to leave us a review. We are thrilled to hear that you had another fantastic visit to our salon and that Elettra's attention to detail resulted in great results for you. We aim to make every visit a remarkable one, and we are glad to know that we have achieved that for you.

Thank you for being a valued customer, we appreciate your support. We look forward to welcoming you back to our salon soon.

Take care,
The team at Richard Ward Hair & Metrospa

Feet

Kim holmes
19th Feb 2026
Team Member: Vita
5.0
Appointment verified by Phorest

Fantastic

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Dear Kim,

Thank you for such a lovely review!

Our team works hard to ensure that all of our clients feel comfortable and well taken care of during their visit. We are delighted that our efforts met your expectations.

We hope to see you back at our salon soon, and we are looking forward to providing you with another great experience.

Warm regards,
The Team at Richard Ward Hair & Metrospa

Cut & Blowdry

Maggie Frost
19th Feb 2026
5.0

Fantastic today and for the last 30 years! Thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Dear Maggie, thank you so much for your kind words! 30 years - it means the world to us. Your loyalty and support mean everything, and we are grateful to have you as a valued customer. We look forward to continuing to provide you with the best salon experience and making your hair look fantastic for many more years to come. Thank you for choosing us!

Warmly,
The team at Richard Ward Hair & Metrospa

Edna is the very best

Emma
19th Feb 2026
Team Member: Edna
5.0
Appointment verified by Phorest

Amazing. For context, I literally travel from abroad to have edna do my hair - she is that good

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Emma,

Thank you so much for your lovely review!

We understand that traveling from abroad can be quite a hassle, but it means the world to us that you choose to come to our salon for your hair styling needs. Edna is truly talented, and we are lucky to have her on our team.

Thank you again for your kind words and for choosing our salon. We look forward to welcoming you back on your next visit!

Best,
The team at Richard Ward Hair & Metrospa

Simply the best…

Mary Morrison
18th Feb 2026
Team Member: Cristiano
5.0
Appointment verified by Phorest

I have been coming to Cristiano on and off for over 20 years. I always ask him to perform a miracle on my old, thinning hair and he always does. It also helps that he makes me laugh!

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Mary, thank you for taking the time to leave a review for us! We truly appreciate your loyalty and trust in Cristiano to work his magic on your hair. We are glad to hear that he never fails to make you laugh while also taking great care of your old, thinning hair. We will make sure to pass along your kind words to him. We hope to see you back at our salon soon for another great experience. Take care! - The Team at Richard Ward Hair & Metrospa.

Blow dry

June
18th Feb 2026
Team Member: Fiona
5.0
Appointment verified by Phorest

Excellent blowdry & great manner

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi June,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you had an excellent blow-dry with us.

We appreciate your kind words, and it means a lot to us to know that you had a positive experience at our salon. We can't wait to have you back and give you another fabulous blow-dry! Thank you for your support and for choosing our salon.

Best regards,
The team at Richard Ward Hair & Metrospa

Review

Anonymous
18th Feb 2026
5.0

Love the whole salon. Like old friends. Food a delicious add on. No one cuts my hair as well as Fiona. And she is such fun

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you for taking the time to leave a review for our salon. We're delighted to hear that you love the whole experience and that our team feels like old friends to you. We strive to create a welcoming and friendly atmosphere for all our clients.

We're also happy that you enjoyed the food as we believe it's a great added touch to make your visit even more enjoyable. And we couldn't agree more, Fiona is not only an excellent hairdresser but also a joy to be around. We will be sure to pass along your kind words to her.

Can't wait to see you again soon at our salon.

Best regards,
The team at Richard Ward Hair & Metrospa

Tilley

Ros
18th Feb 2026
Team Member: Ashleigh
4.0
Appointment verified by Phorest

Excellent as ever

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Ros,

Thank you so much for leaving us a review! We're thrilled to know that you had an excellent experience with us at our salon. It's always a pleasure to hear from satisfied clients like you.

We truly appreciate your support, and we're grateful for the trust you've placed in us.

We hope to see you again soon and continue to exceed your expectations. Thank you for choosing our salon. We value your feedback, and we're always here to make your hair experience unforgettable.

Warmly,

The Team at Richard Ward Hair & Metrospa

Emergency fix!

Evelien
17th Feb 2026
Team Member: Shelley
5.0
Appointment verified by Phorest

Shelley was so good and really helped in a difficult time at very short notice: So so much appreciated. Highly recommend.

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Evelien,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that Shelley was able to assist you in a difficult time at such short notice. Our team takes pride in providing exceptional service to all of our clients and we are glad to hear that Shelley lived up to those standards. Thank you for recommending us - we truly appreciate it.

We hope to see you at our salon again soon!

Best,
The team at Richard Ward Hair & Metrospa

Wonderful Colours

Liz
17th Feb 2026
Team Member: Thomas
5.0
Appointment verified by Phorest

Thomas looked at my hair and I let him decide what to do! The result was wonderful. A lovely first experience and I will be back for more!

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Liz,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had a wonderful experience at our salon with Thomas. It's great to know that you trusted him to decide on your hairstyle and were pleased with the end result.

We can't wait to have you back for another visit and create more beautiful looks for you. See you soon!

The team at Richard Ward Hair & Metrospa.

Lovely results!

Victoria
17th Feb 2026
Team Member: Mario
5.0
Appointment verified by Phorest

Just got my hair cut by Mario and really impressed with the results! My hair looks so much healthier and thicker. I have long fine hair and wanted a change after seeing various split ends and broken bits of hair. Mario carefully advised me on how much length I needed off and how to properly maintain the hair post cut. My hair looks so much healthier than it was beforehand and I feel so much more confident.

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Victoria,

Thank you so much for taking the time to share your positive experience with Mario! We are thrilled to hear that you are happy with your haircut and the results. Mario is an incredibly talented stylist, and we will be sure to pass along your kind words to him. Your confidence is important to us, and we are glad to hear we could contribute to it.

Thank you for choosing our salon, and we look forward to seeing you again soon!

Best,
The team at Richard Ward Hair & Metrospa

Lovely results!

Victoria
17th Feb 2026
Team Member: Mario
5.0
Appointment verified by Phorest

Just got my hair cut by Mario and really impressed with the results! My hair looks so much healthier and thicker. I have long fine hair and wanted a change after seeing various split ends and broken bits of hair. Mario carefully advised me on how much length I needed off and how to properly maintain the hair post cut. My hair looks so much healthier than it was beforehand and I feel so much more confident.

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Victoria,

We are thrilled to hear about your positive experience with Mario at our salon. It's wonderful to hear that you feel more confident after your visit with us.

Thank you for trusting Mario's advice on the length and post-cut maintenance of your hair. We pride ourselves on providing personalized and thoughtful recommendations for each client's unique hair needs. We're delighted that you're happy with the results.

Thank you for taking the time to leave us a review. We appreciate your support and look forward to seeing you again soon.

Warm regards,
The team at Richard Ward Hair & Metrospa

Mermagen

Anonymous
17th Feb 2026
5.0

Excellent cut and charming individual

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi there,

Thank you so much for your lovely review!

We are grateful for your support and look forward to welcoming you back to our salon in the future. Thank you for choosing us for your hair needs.

Best regards,

The team at Richard Ward Hair & Metrospa

the best hair team in the UK

Nicola Ibison
16th Feb 2026
Team Member: Maddie
5.0
Appointment verified by Phorest

Maddie is a brilliant stylist and Kathy is a brilliant colourist. I couldn’t be in better hands. The whole team at Richard Ward is exceptional. Staff stay for years and years and that is testament to Hellen and Richard Ward and the amazing training and culture they instil.

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Nicola,

Thank you so much for taking the time to write such a kind review about our salon. We are thrilled to hear that you had a fantastic experience with our team, especially with Maddie and Kathy.

You're absolutely right, our team members have been with us for many years, and we attribute that to the amazing culture and training that Hellen and Richard Ward have instilled in our salon. We are lucky to have such an incredible team.

We look forward to seeing you again soon, and thank you again for your lovely words.

Best,
The Team at Richard Ward Hair & Metrospa

Leave feeling fantastic

Anonymous
16th Feb 2026
5.0

A fantastic full head of highlight with Mario followed by an exceptional cut and blow dry with Richard

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that you had a fantastic experience with both Mario and Richard.

We can't wait to see you again for your next appointment and give you another outstanding experience. Thank you for choosing us and we look forward to welcoming of you back at Richard Ward Hair & Metrospa.

Best regards,
The team at Richard Ward Hair & Metrospa

Hamilton

France
15th Feb 2026
Team Member: Robert
5.0
Appointment verified by Phorest

Brilliant as always.

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi France,

It's great to hear that you had a brilliant experience at our salon! We're glad that we were able to meet your expectations once again.

Thank you for taking the time to leave us a review. Your kind words mean a lot to us, and we appreciate your support. We look forward to seeing you again soon for another fantastic visit.

Take care,

The team at Richard Ward Hair & Metrospa

Sensational

Joanna Burge
14th Feb 2026
Team Member: Megan
5.0
Appointment verified by Phorest

My first visit to the Richard Ward salon and what a wonderful experience. My stylist and all staff were amazing. Megan took time to listen to what I had in mind and created a beautiful cut and blow dry that I will be able to maintain at home until my next visit. Fabulous

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Joanna,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you had a wonderful first visit with us and that Megan and our staff provided amazing service.

Thank you again for choosing our salon and for leaving such a lovely review. We truly appreciate it.

Best regards,
The Team at Richard Ward Hair & Metrospa

Elettra - Incredible

Milo
14th Feb 2026
Team Member: Elettra
5.0
Appointment verified by Phorest

Always so welcoming. Artistic in thought, holistically applied too. Exquisite cut every time.

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Milo,

Thank you so much for your kind words and for taking the time to leave us a review! We are so happy to hear that you always feel welcomed when visiting us and that you appreciate the artistic approach.
We strive to provide an experience that exceeds expectations/
Thank you for choosing our salon, and we look forward to seeing you again soon!

Best,
The Team at Richard Ward Hair & Metrospa

Brilliant

Claire Allen
13th Feb 2026
Team Member: Ella
4.5
Appointment verified by Phorest

Fabulous job as always

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Claire Allen,

Thank you so much for taking the time to leave us such a lovely review. We're thrilled to hear that you had a fabulous experience at our salon.

It's always such a pleasure to have you as our client and it means a lot to us that you trust us to always do a great job.

We hope to see you again soon for your next appointment. Take care!

Best,
The team at Richard Ward Hair & Metrospa

Fabulous blow dry

Nicola H
13th Feb 2026
Team Member: Joey
5.0
Appointment verified by Phorest

As always the salon never fails to deliver simply the best bow dry in London and Joey is no exception . Thank you . I left with a wonderful bouncy and perfect blow dry . Top marks as ever .

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Nicola,

Thank you so much for your kind words! It's always a pleasure to hear that we have delivered the best blow dry in London.

We truly appreciate your continuous support and top marks. We look forward to seeing you again at our salon.

Best regards,
The team at Richard Ward Hair & Metrospa

A great experience again thank you

Carolyn Ware
13th Feb 2026
Team Member: Joey
5.0
Appointment verified by Phorest

The hair wash is always excellent, the cut superb and I leave feeling so much happier!

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Dear Carolyn, thank you so much for the lovely review!
Thank you for choosing our salon, and we look forward to seeing you again soon! Best regards,
The team at Richard Ward Hair & Metrospa.

Amazing Blow Dry

Lindsey Hawke-Davies
13th Feb 2026
Team Member: Jonathan
5.0
Appointment verified by Phorest

Wonderful blow dry by Jonathan. He always knows how to make my hair look great and I leave the salon feeling amazing!

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Lindsey,

Thank you for your kind words and for taking the time to leave us a review. We are so glad to hear that Jonathan gave you a wonderful blow-dry and that you left feeling amazing. We will be sure to pass along your compliments to Jonathan!
Warmly,
The team at Richard Ward Hair & Metrospa

Hair

Anonymous
13th Feb 2026
4.5

A lovely experience, Ashleigh listened to my ideas and implemented them perfectly

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you so much for taking the time to leave us a lovely review! We are thrilled to hear that you had a wonderful experience with our talented stylist Ashleigh.
We truly appreciate your kind words and are delighted that you enjoyed your visit at our salon. We strive to provide our clients with the best possible service and it's always a pleasure to receive positive feedback like yours.

Thank you for choosing our salon and we hope to see you again soon!

Best regards,

The team at Richard Ward Hair & Metrospa

Haircut by the best

Karen Walton
13th Feb 2026
Team Member: Robert
5.0
Appointment verified by Phorest

Amazing. As usual Robert is extremely professional whilst adding that personal touch.

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Karen,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had an amazing experience at our salon with Robert. We pride ourselves on providing a professional and personalized touch to all of our services. Your kind words truly mean a lot to our team.

We hope to see you again soon for another great visit.

Best,
The team at Richard Ward Hair & Metrospa

Blow dry

Rosy
13th Feb 2026
Team Member: Emily
5.0
Appointment verified by Phorest

Excellent. Sweet girl too

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Dear Rosy,

Thank you so much for taking the time to leave such a lovely review! We are delighted to hear that you had an excellent experience at our salon. It means the world to us that you had a positive interaction with our team.

We truly appreciate your kind words about our sweet team member. We are lucky to have such talented and friendly individuals working with us.

Thank you again for your support and for choosing our salon. We can't wait to see you again soon!

Warmly,

The team at Richard Ward Hair & Metrospa

A very happy visit!

Jenny Cowpe
12th Feb 2026
Team Member: Vita
5.0
Appointment verified by Phorest

A fabulous pedicure and manicure, as ever, followed by Richard’s magic scissors to give me a wonderful haircut.
Thank you, Vita and Richard and see you again soon!

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hey Jenny,

Thank you so much for your wonderful review! We are thrilled to hear that you had a fabulous pedicure and manicure, as well as a wonderful haircut with Richard's magic scissors.

Warmly,
The team at Richard Ward Hair & Metrospa

Review

Anonymous
12th Feb 2026
5.0

She’s brilliant

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Dear valued customer,

It means a lot to us that you took the time to leave such a lovely review. We look forward to welcoming you back and providing you with another amazing hair and spa experience.

Best regards,
The team at Richard Ward Hair & Metrospa.