Richard Ward Hair & Metrospa

Hi Simon,

Thank you for taking the time to leave us a review. We are thrilled to hear that you felt listened to and that we were able to execute your desired look to perfection.

We're glad that you also appreciated our charm, warmth, and humor along the way. It's always our goal to make every visit to our salon as enjoyable as possible.

Thank you again for your kind words and for choosing our salon for your hair and spa needs. We look forward to pampering you again in the future.

Best wishes,
The team at Richard Ward Hair & Metrospa

Hi Susanna,

Thank you so much for taking the time to leave us a review. We are glad to hear that your son enjoys his hair appointments with Joey.
We appreciate your kind words, and we look forward to seeing you both again soon.

All the best,

The Team at Richard Ward Hair & Metrospa

Dear Ashley,

Thank you so much for your lovely review! We are so glad to hear that you are happy with your recent experience at our salon.

Thank you for your kind words and for choosing us for your hair needs. We can't wait to welcome you back for your next visit.

Best regards,

The team at Richard Ward Hair & Metrospa

Hi Cemile,

Thank you for your feedback. We are very sorry to hear that you were not fully satisfied with your recent colour service. We always aim to provide the highest standard of care and experience for our clients, and we regret that we did not meet your expectations on this occasion.

We have reviewed your appointment with your technician, who explained that, as the service involved only your roots, his intention was to match them as closely as possible to your existing colour. However, we understand that there were communication challenges during your visit, particularly when working with a translator, and we sincerely apologise if anything was unclear or misunderstood as a result.

With regard to the colour chart, our team typically uses this as a reference when making changes to an existing colour. As the service was intended to maintain your current shade, it was not brought into the consultation, but we appreciate that this may have been helpful and apologise for any confusion caused.

Please accept our sincere apologies once again. We truly value your feedback and would welcome the opportunity to provide you with a better experience in the future.

Kind regards,

The team at Richard Ward Hair & Metrospa

Dear Belen,

Thank you for taking the time to write such a lovely review about your experience with Jonathan at our salon. We are thrilled to hear that everything was amazing during your visit.
We are grateful for your support and look forward to welcoming you back to our salon in the future. If you need any assistance with scheduling your next appointment, please do not hesitate to reach out to us.

Best regards,
The team at Richard Ward Hair & Metrospa

Dear Sue ,

Thank you for taking the time to write such a lovely review. We are delighted to hear that Mario has been looking after your family for many years, even after you moved out of London. It's always wonderful to hear that our clients are devoted fans, and we promise not to tell anyone your secret about Mario's amazing coloring, cutting, and blow-dry skills.

Thank you once again for your support and loyalty over the years. We can't wait to have you and your family back in our salon soon!

Best regards,
The team at Richard Ward Hair & Metrospa

Hi Caroline,

Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience with us. We are delighted that you have been a loyal customer and wouldn't change a thing about your stylist. We appreciate your trust in our team and look forward to seeing you again soon.

Best regards,
The Team at Richard Ward Hair & Metrospa

Hi Kathy,

Thank you for taking the time to leave us a review! We're so glad to hear that you had a positive experience with Joey. Our team always strives to listen to our clients' wants and needs, rather than pushing for drastic changes. We're excited for you to see the final result of your cut!

Thanks again for your kind words and we look forward to seeing you again soon.

Best,
The Team at Richard Ward Hair & Metrospa

Hi James, thank you for taking the time to leave us a review. We are delighted to hear that Cristiano was able to provide you with excellent service at our salon.
Thank you again for choosing our salon.
Best Regards,
The Team at Richard Ward Hair & Metrospa.

Hi Bernadette,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a fantastic experience with our dream team at Richard Ward Hair & Metrospa. It means a lot to us that you always find our services amazing.

Thank you for your continuous support, and we hope to see you again soon!

Warm Regards,

The Team at Richard Ward Hair & Metrospa

Dear Rachel,
Thank you so much for your lovely review! We are thrilled to hear that you have had such positive experiences with our team at Richard Ward Hair & Metrospa.
We truly value your continued support and loyalty, and we are delighted to know that you always receive compliments on your hair. It is our pleasure to work with you, and we look forward to seeing you again soon.
Best wishes from the entire team at Richard Ward Hair & Metrospa. Take care!
Warmly,
The Team at Richard Ward Hair & Metrospa

Hi Heather,

Thank you so much for your lovely review! Our team at Richard Ward Hair & Metrospa takes pride in ensuring our clients have a wonderful experience during their visit.

We're delighted to hear that both Megan and Rebecca provided excellent services for your cut, blow-dry, and highlights. It's our goal to listen to our clients' wants and needs and make sure they are happy with the end result.

We appreciate your kind words about our whole team, from reception to juniors to our beauticians. We are all dedicated to providing exceptional service and creating a great experience for our clients.

We understand that our prices may be on the higher side, but we assure you that every penny is worth it for the quality services we offer. We're glad you felt it was a wonderful gift option for your loved ones.

Thank you again for your positive feedback. We look forward to welcoming you back to our salon in the future.

Best,
The team at Richard Ward Hair & Metrospa

Hi Catherine,

Thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that you had an excellent appointment with Fiona and have received many compliments on your hair. We will be sure to pass on your kind words to her and to Jj, who washed your hair. It's always a pleasure to have such a kind and delightful member on our team.

We look forward to seeing you again soon and continuing to provide you with exceptional service and beautiful hair.

Warm regards,
The team at Richard Ward Hair & Metrospa

Hi Marilyn,

Thank you so much for taking the time to leave us a review. It's wonderful to hear that you have been coming to Nando for years and that he consistently provides you with brilliant haircuts. We will definitely pass on your compliments to him.

Warm regards,
The team at Richard Ward Hair & Metrospa

Hi Georgia,
Thanks so much for taking the time to leave such a lovely review! We are so happy to hear that Pia's positive energy and warmth made your experience with us even more enjoyable. It means a lot to us that you had a brilliant time and we hope to see you again soon!
Warmly,
The Team at Richard Ward Hair & Metrospa

Dear Lynne,

Thank you so much for taking the time to leave such a lovely review for our salon. We were delighted to hear that you have been a loyal customer of David's.

David is truly a master at balancing colour and ensuring his clients are happy with the end result. We are so glad that you always leave feeling great and receive many compliments on your hair.

We truly appreciate your continued support and we can't wait to welcome you back to our salon for your next appointment.

Warmly,
The Team at Richard Ward Hair & Metrospa

Hi Sue,

Thank you for taking the time to share your experience at our salon. We're delighted to hear that Pinky was able to provide you with the perfect manicure that you were looking for, and we're glad that Pinky was able to meet your expectations.

It's always our goal to make our clients feel presentable and confident, and we're glad we were able to achieve that for you. Thank you for choosing our salon, and we hope to have the opportunity to provide you with another enjoyable experience in the future.

Best,
The team at Richard Ward Hair & Metrospa

Hi Nula, thank you so much for your kind words and for taking the time to leave us a review.

Our team works hard to ensure that every client receives the best possible service. We appreciate your support and hope to see you again soon. Thank you for choosing Richard Ward Hair & Metrospa.

Best,

The Team at Richard Ward Hair & Metrospa.

Hi Lorraine,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you were happy with your haircut and our team member.

It's great to know that you have already booked your next appointment with us.

Thanks again for your recommendation and for choosing our salon. We appreciate your support and loyalty.

Best,
The team at Richard Ward Hair & Metrospa

Hi Giles,

Thank you for taking the time to leave us a great review! We're so happy to hear that you had a friendly and welcoming experience at our salon. Our team works hard to create a warm and inviting atmosphere for all of our clients.

We're also thrilled to hear that Bonito provided an expert shampoo and that Delta delivered a beautiful haircut that left you highly satisfied. We'll be sure to pass along your kind words to them.

Thank you again for choosing our salon and we look forward to seeing you again soon.

Best regards,

The team at Richard Ward Hair & Metrospa

Hi Barbara, thank you for taking the time to leave us a review. We're thrilled to hear that Richard and our team made you feel special during your visit. We strive to provide exceptional service to all of our clients and it's great to know that we succeeded. Thank you for recommending us to others. We hope to welcome you back to our salon again soon. Take care!
Best, The Team at Richard Ward Hair & Metrospa

Hi Maximilian,

Thank you so much for your lovely review! We are delighted that you had such a positive experience with us at our salon. It's always wonderful to hear that our customers are happy with their haircuts, and we are especially pleased that Patrick was able to provide you with the best haircut you've had in a while. We will be sure to pass along your kind words to him as he is a valued member of our team.

We hope to see you again soon and provide you with more amazing services.

Best wishes,
The Team at Richard Ward Hair & Metrospa

Hi Jules,

Thank you so much for taking the time to write this lovely review about Karen. We are so happy to hear that you had a positive experience with her and that she has earned your trust.

We hope to see you again soon at our salon, and we'll be sure to pass on your kind words to Karen. Take care and have a wonderful day!

Best,
The team at Richard Ward Hair & Metrospa

Dear Jane,

Thank you so much for taking the time to leave us such a lovely review about our salon. We are thrilled to hear that you had a positive experience with Ella, our talented colourist.

We also couldn't agree more that Ella is a pleasure to be around and truly cares about our clients. We are lucky to have her as a valuable member of our team at Richard Ward Hair & Metrospa.

Thank you again for your kind words, and we look forward to welcoming you back in the future.

Warm Regards,
The Team at Richard Ward Hair & Metrospa

Dear Donna,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that Caterina provided you with a talented and friendly experience during your visit to our salon.

We greatly appreciate your support and hope to have the opportunity to pamper you again soon. Thank you for choosing our salon for your hair needs.

Best wishes,

The Team at Richard Ward Hair & Metrospa

Hi Jeanne, thank you for taking the time to leave us such positive feedback! We're delighted to hear that you had an excellent experience at our salon. We'll be sure to pass on your compliments to Mario and Te; they'll be thrilled to hear they made your visit even more enjoyable.
Thank you for choosing our salon, and we look forward to welcoming you back in the future.
Take care!
The Team at Richard Ward Hair & Metrospa

Hi Sarah,

Thank you so much for the glowing review and for choosing our salon for your haircut!

Thank you again for your support, and we can't wait to see you again soon!

Best regards

The team at Richard Ward Hair & Metrospa

Hi Lady Northampton,
Thank you so much for taking the time to leave us a review. We truly appreciate your kind words and are so happy to hear that you had an amazing experience with Joey. We can't wait to have you back in our salon again.
Best,
The team at Richard Ward Hair & Metrospa

Hi Jill,

We are so glad to hear that you had a great experience with Gina during your manicure! Our team at Richard Ward Hair & Metrospa always strives to provide excellent service and we are happy to hear that Gina took such good care of you and that your nails look great.

We hope to see you again soon for your next beauty treatment!

Best,
The team at Richard Ward Hair & Metrospa

Hi Michelle,

Thank you so much for your kind words about our team member Denise! We are thrilled to hear that she always delivers amazing results and makes the experience enjoyable for our clients. We will be sure to pass along your compliments to Denise.

Thank you for choosing our salon, and we appreciate your feedback.

Best,
The Team at Richard Ward Hair & Metrospa

Hi Colett, thank you for taking the time to leave us a review! We're so glad to hear that you had a great cut with Fiona. She truly takes her time and is very precise in her work to achieve the best results for our clients. We're thrilled that she was able to deliver a great result for you. Thank you for choosing our salon, and we hope to see you again soon. All the best, the team at Richard Ward Hair & Metrospa.

Hi Helen, thank you so much for being a loyal client at our salon for over 20 years! We truly value your continued support and are so glad to hear that you consider us the best in town. We are always striving to provide the best service and experience for our clients, and we appreciate your kind words. We look forward to seeing you again soon and hope to continue exceeding your expectations. Take care! The team at RW Hair & Metrospa

Dear valued customer,

Thank you so much for taking the time to leave such a lovely review!

It is always our goal to provide exceptional service, and we are glad that we were able to meet your expectations once again. Your continued support means the world to us.

Thank you for choosing our salon,

Best regards,

The team at Richard Ward Hair & Metrospa

Hi H B,

Thank you for taking the time to share your experience at our salon. We are thrilled to hear that you had a positive experience with our stylist, Jeff. He is a valued member of our team and it means a lot to hear that he was able to provide you with excellent service.

We hope to see you again soon for your next visit.

Best regards,

The Team at Richard Ward Hair & Metrospa

Hi Sarah,

Thank you so much for taking the time to leave us this lovely review. We are thrilled to hear that you enjoyed your experience with us and that Tommy and George were able to transform your hair into something wonderful.

We hope to see you back at our salon soon and continue helping you achieve your desired look.

Warm Regards,
The team at Richard Ward Hair & Metrospa

Hi Jon,

Thank you so much for sharing your experience at our salon and for your kind words about Ella. We're delighted to hear that she always knows what you need and takes the time to understand how long it's been since your last visit.

We'll be sure to pass along your compliments to Ella, and we look forward to seeing you again soon at our salon.

Best,
The team at Richard Ward Hair & Metrospa

Dear Helen Tolmie/Thomson,

Thank you so much for taking the time to leave us a review! We are delighted to hear that Adolfo has been styling your hair for over 20 years. We truly value long-term relationships with our clients and it speaks volumes that you have trusted Adolfo for so many years.

We are glad that you continue to choose our salon for your hair needs and we will make sure to pass along your kind words to Adolfo. We hope to see you again soon!

Best regards,

The team at Richard Ward Hair & Metrospa

Hi Jill,

We are delighted to hear that you had such a positive experience at our salon! Thank you for taking the time to leave us a review.

We will be sure to pass on your compliments to Catarina. We hope to see you again at your next appointment and continue to provide you with fabulous results.

Thank you again for recommending us. We truly appreciate your support.

Best wishes,
The team at Richard Ward Hair & Metrospa

Hi Susan,

Thank you so much for taking the time to write this lovely review. We're thrilled to hear that your experience at Richard Ward was a positive one, from start to finish. Our team takes great pride in providing exceptional service to all our clients, and it's wonderful to know that we succeeded in making you feel wonderful.

Thank you for your kind words about Ashleigh's cut, we will be sure to pass them on to her. We will also make sure to share your shout out with our entire team, who all work hard to make our salon a world leading one.

We're looking forward to welcoming you back in the future!

Warmly,
The team at Richard Ward Hair & Metrospa

Hi there! Thanks so much for taking the time to leave a review.
We're thrilled to hear that Maddie is making sure you always leave our salon happy and confident.
Thanks again for choosing our salon and for sharing your positive experience with others.
See you soon!
Best regards, the team at Richard Ward Hair & Metrospa.

Hi Sally!
Thank you for taking the time to leave a review for our salon. We are so happy to hear that Ryan continues to give you the perfect color every time. We understand that being able to rough-dry your own hair is convenient, but within a salon of our scale, it is just not viable. However, we would like to reassure you that our team will always take great care of you at an excellent discounted rate after your colour appointment.
Thank you for being a loyal customer, and we can't wait to see you again at our salon.
Warm regards,
The team at Richard Ward Hair & Metrospa

Hi Asma,

Thank you so much for leaving us such a lovely review! We are so happy to hear that your experience with Patrick was excellent and that he provided you with wonderful advice. Our team at Richard Ward Hair & Metrospa are dedicated to ensuring that every client leaves feeling satisfied and fabulous, and it sounds like Patrick did just that for you.

We truly appreciate your ongoing support and we can't wait to see you again soon at Richard Ward Hair & Metrospa.

Warm regards,
The team at Richard Ward Hair & Metrospa

Hi Lovepreet,

We are thrilled to hear that you had a positive experience at our salon. Thank you for taking the time to leave us a review.

It is also great to hear that you found our salon clean and welcoming. We take pride in maintaining a clean and inviting atmosphere for all of our clients.

Thank you again for choosing our salon and we look forward to seeing you again in the future!

Best, The team at Richard Ward Hair & Metrospa

Hi Anne,

Thank you so much for sharing your wonderful experience with us! We are delighted to hear that Vita provided you with excellent nail services and that her time keeping skills were on point.

We truly appreciate your kind words and we will definitely pass them along to Vita and our team. Your satisfaction is our top priority and we are glad to have met your expectations.

We appreciate your support and look forward to welcoming you back to our salon soon!

Best regards,
The team at Richard Ward Hair & Metrospa

Dear Annabelle,

Thank you so much for taking the time to leave this wonderful review for Edna at our salon. We are thrilled to hear that you had such a great experience with her and that you were happy with your haircut.

Edna is truly dedicated to her craft and goes above and beyond to make sure each client's hair goals are met. We're glad she was able to take the time to understand your preferences and provide you with expert styling advice.

We hope to see you again soon for your next appointment.

Warm Regards,
The Team at Richard Ward Hair & Metrospa

Dear AR,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you had a great first experience with us at Richard Ward Hair & Metrospa.

Joey is a fantastic member of our team and we are delighted that they were able to listen and make you feel at ease. We believe that it is important for our clients to feel comfortable and heard during their visit, so your kind words mean a lot to us.

We can't wait to have you back with us and continue to provide you with top-notch services and a relaxing environment. See you soon!

Best wishes,
The team at Richard Ward Hair & Metrospa.

Hi Roberta,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had an excellent service and enjoyed your experience with us. It means a lot to know that we met your expectations and made your visit to our salon enjoyable. We will be sure to pass your kind words along to Karen and our team.

We hope to see you again soon and provide you with another great experience.

Best,
The Team at Richard Ward Hair & Metrospa

Hi Gemma,

Thank you for taking the time to leave a review. We are so glad to hear that you had a lovely morning with Ryan and Megan, and that they were able to transform your hair. We understand how challenging it can be to find time for self-care as a new mum, so we are happy to have been able to provide you with some much-needed pampering.

It means a lot to us that you chose to treat yourself on your birthday and we are thrilled that every penny was worth it. We hope you felt relaxed and rejuvenated after your visit. Thank you for your kind words and we hope to see you again soon.

Best wishes,
The team at Richard Ward Hair & Metrospa