Richard Ward Hair & Metrospa

Hi Suzanne!

Thank you so much for taking the time to leave us a review. We are happy to hear that you had a positive experience with our therapist, Gina. Our team strives to ensure that all of our customers feel safe and well taken care of during their visits.

We agree that Gina has a kind and friendly persona, and we are glad that you felt comfortable in her hands. We will make sure to pass on your kind words to her.

We hope to see you again soon at our salon.

Best,
The Team at Richard Ward Hair & Metrospa

Hi Kate,

Thank you so much for your amazing feedback! We are thrilled to hear that you had another great experience with Joey. We are lucky to have such talented and knowledgeable stylists like Joey on our team.

We are always committed to making the right decision for our clients, and we are so glad to hear that Joey did just that for you. We hope to continue providing you with top-notch services and making you feel amazing every time you visit our salon.

Warmly,
The team at Richard Ward Hair & Metrospa

Hi Em,

Thank you for sharing your experience with us. We are disappointed to hear that you did not receive the quality of service that we strive to provide at our salon. We apologize for any inconvenience caused by the stylist being distracted during your appointment. We will address this with our team to ensure it does not happen again.

We value your feedback, and we appreciate you bringing the issue with the use of Velcro rollers to our attention. It is always our priority to listen to our clients' preferences and deliver the style they desire.

We are sorry for the miscommunication regarding the gratuity, and we apologize if it caused any discomfort. Your gesture is greatly appreciated, and we will make sure to pass it on to the stylist.

We hope to have the opportunity to make it up to you in the future and provide you with a fully satisfactory experience. If you would like to contact the salon manager, Gavin Directley [email protected]. He would love to get you scheduled on another occasion for a complimentary blow-dry with another stylist who he feels would better suit your needs.

Thank you again for your review.

Best regards,

The team at Richard Ward Hair & Metrospa

Hi Jennifer,

Thank you so much for your kind words about our salon! We are thrilled to hear that you had a great experience with one of our talented stylists. It is always our priority to provide exceptional hair services and a welcoming environment for our clients.

We appreciate your compliments about our team member's skills and attentiveness. We pride ourselves on delivering fantastic results for our clients and it means a lot to us to know that you were pleased with your haircut and blow dry.

We hope to see you again soon at Richard Ward Hair & Metrospa for another fabulous hair experience!

Best regards,
The team at Richard Ward Hair & Metrospa

Dear Michelle, thank you for sharing your wonderful experience at our salon. We are delighted to hear that you always leave feeling on top of the world after seeing Ryan and Tommy. They truly are worth their weight in gold, and we are lucky to have them on our team. We hope to continue providing you with fabulous cut and blow dry services in the future. Thank you for choosing our salon. Cheers to feeling fabulous! Best, the team at Richard Ward Hair & Metrospa.

Hi Sara,

Thank you for your lovely review! We are thrilled to hear that you always have a great experience at our salon. Our team works hard to ensure that every visit is enjoyable and leaves you feeling confident and refreshed.

We cannot thank you enough for choosing our salon and we look forward to welcoming you back in the future. Have a wonderful day!

Best regards,
The team at Richard Ward Hair & Metrospa

Hi Nevin,

Thank you so much for leaving us a positive review! We are delighted to hear that you are always happy with our service at Richard Ward Hair & Metrospa. We strive to provide excellent services and it means a lot to us when our clients are happy with their experiences.

We appreciate your support and hope to see you again soon!

Warmly,
The team at Richard Ward Hair & Metrospa

Hi Nevin,

We are so happy to hear that you had an excellent experience at our salon! Thank you for taking the time to leave us a kind review. It means a lot to our team.

We strive to make sure all our clients feel happy with their services, so it's great to know we succeeded in making you feel that way. Please don't hesitate to visit us again soon, we would love to see you.

From all of us at Richard Ward Hair & Metrospa, thank you for choosing us and we hope to see you again soon!

Best,
The team at Richard Ward Hair & Metrospa

Hi Michelle,

We are so pleased to hear that you had an amazing pedicure and manicure done by Jessie. Our team at Richard Ward Hair & Metrospa takes great pride in providing professional and long lasting services for our clients. We will be sure to pass along your kind words to Jessie. Thank you for taking the time to leave us such a lovely review. We look forward to welcoming you back to our salon soon.

Best,
The Team at Richard Ward Hair & Metrospa

Hi Bridget,
Thank you so much for your kind words about our salon. We are delighted to hear that you have consistently had a wonderful experience with us.
We are proud to have you as a loyal customer and we will always strive to provide you with the best services possible.
Thank you for your support and for taking the time to share your positive experience. We look forward to seeing you again soon.
Best regards,
The team at Richard Ward Hair & Metrospa

Dear valued customer,

We are thrilled to hear that your experience at our salon was great as usual! Thank you for taking the time to leave us a kind review.

If there is anything specific that you would like to share with us or any suggestions for improvement, please do not hesitate to reach out to us. We value our customers' feedback and are always looking for ways to make your experience even better the next time you visit us.

We look forward to welcoming you back to our salon and providing you with another wonderful experience. Have a fantastic day!

Warm regards,
The team at Richard Ward Hair & Metrospa

Hi Kate,

Thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that you had a fantastic experience with us and that your haircut and blow-dry met your expectations.

We take pride in our experienced and talented stylists who are dedicated to providing exceptional services to all our clients. It's wonderful to know that their hard work doesn't go unnoticed.

We hope to see you again soon at our salon for another first-class experience.

Best wishes,
The Team at Richard Ward Hair & Metrospa

Hi Mrs Richardson,

Thank you for leaving such a lovely review! We are so glad to hear that Christiano and Sarah provided excellent and professional service, as we strive to deliver top-notch experiences for our clients.

We always appreciate feedback from our customers, and we will be sure to pass along your kind words to both Christiano and Sarah. They will be delighted to know that their hard work and skill are recognized.

Thank you again for choosing our salon for your hair and spa needs. We look forward to seeing you again soon!

Best,
The team at Richard Ward Hair & Metrospa

Hi Teresa,

Thank you for taking the time to share your feedback with us. We sincerely apologize that your recent experience at our salon fell short of your expectations.

We understand that getting the perfect cut is important, especially when you come in with a specific request. Having worked with Denise, this is the first negative feedback we've had. It can be difficult to recreate an exact image, as hair thickness, density, and condition will never be quite the same as in an image, but if you were left with the impression that the end result would be the same, we are very sorry this was lost in translation.

We are glad to hear that after your follow-up appointment, we got you re-booked you ended up with a better result. However, we completely understand your disappointment and frustration with the overall experience.

As a gesture of goodwill, please feel free to reach out to our manager, Gavin, directly for a complimentary blow dry, and he will make sure the velcro rollers are at hand. [email protected]

For future visits, we do have another 20 stylists working in the salon who you can see on our The Team page on the website www.richardward.com. That way, you can do a little research for yourself to see who would best suit your needs and budget. Although the reception team, in their wisdom, did recommend Denise in good faith for what you have described, on this occasion, it would seem our matchmaking just wasn't the right fit, and we can only apologise that we got it wrong for you.
Sincerely,

The team at Richard Ward Hair & Metrospa

Hi Max,

Thank you for choosing our salon for your first visit and for taking the time to leave us such positive feedback. Welcome to the family. We are delighted to hear that Cristiano gave a great haircut and plan on returning. Our team takes pride in providing top-quality services to our clients, and we are thrilled that you had a great experience.

We look forward to welcoming you back and providing you with an exceptional hair and spa experience. Thank you for recommending us. It means a lot to our team.

Best,
The team at Richard Ward Hair & Metrospa

Hi Sam,

Thank you for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had a wonderful experience with Robert. We pride ourselves on providing high-quality services to our clients, especially when transforming hair in poor condition.

We will make sure to pass on your compliments to Robert for his professionalism, skill, and care. It means a lot to us to know that our clients leave our salon feeling satisfied and confident.

Thank you again for choosing our salon for your hair needs. We can't wait to welcome you back for another great experience.

Best,
Team at Richard Ward Hair & Metrospa

Dear Sonia,

Thank you so much for your kind words! We are thrilled to hear that you had an amazing experience with us. Your satisfaction is our top priority, and we are delighted to know that we met your expectations once again.

Our team takes great pride in providing exceptional services and creating amazing results for our clients. It means a lot to us that you appreciate our efforts.

We look forward to welcoming you back for your next visit. In the meantime, please do not hesitate to let us know if there is anything else we can do for you.

Warmest regards,
The team at Richard Ward Hair & Metrospa

Dear Nicola,

Thank you so much for your lovely review! We are thrilled to hear that you had a great experience at our salon and that Kathy and Karen were able to pamper you with their skills. We are lucky to have such a talented team of stylists and staff who are dedicated to providing exceptional service to all our clients.

We appreciate your recommendation and we hope to see you again soon for another wonderful blow dry. Thank you for choosing our salon and for taking the time to share your thoughts. Your support means a lot to us.

Warmly,

The team at Richard Ward Hair & Metrospa

Hi Sue,

Thank you for leaving such a lovely review about our salon. We're so happy to hear that you had a great experience with our hairstylist and are pleased with your haircut.

We strive to provide excellent haircuts for all of our clients. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Remember, we also have a freedom to roam policy. After so many years of expertise behind him, Patrick is on one of our highest-tier levels. Below him are 6 other tiers at all different price points, so you can hand-pick who you see and a price that suits your budget.

We truly value your feedback and hope to see you again soon.

Warmly,
The team at Richard Ward Hair & Metrospa

Hi Maria,

Thank you for taking the time to leave us a review. We are thrilled to hear that you had a great experience with our therapist. Our team takes great pride in providing efficient and knowledgeable services while creating a pleasant atmosphere for our guests.

We are glad you enjoyed your manicure and we hope to see you again soon for another pampering session.

Best,
The team at Richard Ward Hair & Metrospa

Hi Gamze,

Thank you so much for taking the time to leave a review for us! We are thrilled to hear that you had a great experience with Ella and love your new root colour. We look forward to welcoming you back in the future.

Take care,

The Team at Richard Ward Hair & Metrospa

Hi Nula,

Thanks for taking the time to leave us a review! We're so glad to hear that you had a fabulous experience at our salon. It's great to know that you enjoyed the service and the atmosphere.

We're always striving to provide top-notch services to our clients, and it's wonderful to hear that we met your expectations. We appreciate your support and we would love to have you back at our salon for another fabulous experience.

Thank you again for your kind words, Nula. We truly value your feedback and we can't wait to see you again at Richard Ward Hair & Metrospa.

Best wishes,
The team at Richard Ward Hair & Metrospa

Hi Vic,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had such a great experience with Edna at our salon. She truly is a talented stylist and we are lucky to have her on our team.

We take pride in our stylists' ability to listen to our clients and create beautiful results. We are so glad to hear that Edna was able to do just that for you.

We hope to see you again soon at Richard Ward Hair & Metrospa!

Best,
The Team at Richard Ward Hair & Metrospa

Hi Eva,

Thank you for your lovely review! We are so glad to hear that your experience at our salon with Tommy was perfect. Our team takes great pride in providing excellent service to our clients, and we are delighted that you had a positive experience.

We will be sure to pass along your kind words to George, who always strives to give our clients their best work. We are grateful for your loyalty and look forward to pampering you again in the future.

Best regards,
The Team at Richard Ward Hair & Metrospa

Hi Roz,

Thank you for your lovely review! We are so glad to hear that Joey was able to give you the magical results you were hoping for with your recent cut and blow dry. We take great pride in our team's skills and expertise, and it's always a pleasure to hear such positive feedback from our clients.

We are sorry to hear that other salons have not been able to meet your expectations, but we are happy to hear that we were able to provide you with the results you were looking for. We appreciate your support and look forward to welcoming you back to our salon soon.

Best wishes,
The team at Richard Ward Hair & Metrospa

Hi there,

Thank you for taking the time to leave a review for Maddie's blow dry service at our salon. We're so glad to hear that you were pleased with the results and would be happy to book with her again. We take pride in our stylists' skills and it's always a pleasure to know that our customers are happy with their experience.

We look forward to seeing you again and providing you with the same level of quality service. Have a great day!

Best regards,

The team at Richard Ward Hair & Metrospa

Hi Sonia,

Thanks for taking the time to leave a review and for choosing our salon! We're glad to hear that Maddie made you feel comfortable and confident during your visit. Our team at Richard Ward Hair & Metrospa takes pride in our knowledge and expertise, so it's wonderful to hear that Maddie's skills impressed you. It's also great to know that you left with a fabulous blow dry and some helpful product recommendations.

We appreciate your support and we hope to see you back again soon for another great experience.

Best,
The Team at Richard Ward Hair & Metrospa

Hi Julianna,
We are thrilled to hear that you had a wonderful experience at our salon.
The team at Richard Ward Hair & Metrospa takes great pride in making our clients feel like the stars they are.
We appreciate you taking the time to share your positive feedback and we look forward to welcoming you back in the future.
Warmly,
The team at Richard Ward Hair & Metrospa

Hi Deborah, thank you for leaving such a lovely review of your recent experience at our salon. We're so glad to hear that Jonathan was able to understand your hair and provide such great results. We appreciate the recommendation and are looking forward to seeing you again in the future. Thank you for choosing our salon for your hair needs.
Best regards,
The team at Richard Ward Hair & Metrospa

Dear customer,

Thank you so much for your kind review and for choosing our salon. We're thrilled to hear that you had a great experience with us and that you are loving your new haircut! Your kind words mean a lot to us and we will make sure to pass on your compliments to Joey.

We're glad that you think Joey is talented, because we definitely agree! We are lucky to have such a skilled and dedicated stylist on our team. Thank you once again for your lovely words and for trusting us with your hair. We look forward to seeing you at the salon again soon.

Best regards,

The team at Richard Ward Hair & Metrospa

Hi Janine,

Thank you so much for taking the time to leave such a wonderful review for us! We are thrilled that you had a fabulous first time at our salon with Karen. Our team takes great pride in providing professional and courteous services, and we are so glad that Karen was able to impress you with her skills.

We are also happy to hear that the online search process was smooth for you, and that you had a great overall experience. It means a lot to us that you will be returning to our salon and we can't wait to welcome you back!

Thank you again for your kind words and for choosing our salon. We truly appreciate it.

Warmly,
The team at Richard Ward Hair & Metrospa

Hi John, thank you so much for your kind review! We're thrilled to hear that you had an excellent experience with us as always. We pride ourselves on providing top-notch services and it's always a pleasure to receive positive feedback from our valued clients like you. We're looking forward to welcoming you back soon. Thank you for choosing our salon.
Warmly,
The team at Richard Ward Hair & Metrospa.

Hi Anne,

Thank you so much for your kind words! We are thrilled to hear that you had such a great experience at our salon. We take pride in our team, especially Patrick, and are so happy to hear that their skills were able to make such an impression on you.

We can't wait to welcome you back for your next haircut and even dry you off after the swim, Thanks again for your lovely review.

Best,
The team at Richard Ward Hair & Metrospa

Hi Daxa,

Thank you for your kind words about Tommy and the rest of our team. We are thrilled to hear that you had a great experience at our salon.

We pride ourselves on providing top-notch services from talented and friendly professionals. We strive to make all of our clients feel welcome and taken care of during their visit.

We will definitely pass along your feedback to Tommy and the rest of the staff. Thank you for choosing our salon and we hope to see you again soon!

Best regards,

The team at Richard Ward Hair & Metrospa

Hi Gina,

Thank you so much for your kind words about Jeff! We're happy to hear that you had a great experience with him. We strive to provide world-class cutting techniques to all of our clients, and it's wonderful to hear that Jeff delivered on that promise for you.

We hope to see you again soon, and we'll be sure to pass along your appreciation to Jeff. Thank you for choosing our salon for your hair needs!

Best,
The team at Richard Ward Hair & Metrospa

Dear Julie,

Thank you so much for taking the time to share your experience at our salon. We are delighted to hear that Nando has been your go-to stylist for 25 years and that you are always satisfied with his services.

At Richard Ward Hair & Metrospa, we strive to provide exceptional services to all our clients and we are glad that this has been reflected in your experience. We will make sure to pass on your kind words to Nando and the rest of our team.

Thank you for your continuous trust and loyalty to our salon. We look forward to seeing you again soon.

Best regards,
The team at Richard Ward Hair & Metrospa.

Dear Florence,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that Caterina made your first visit to our salon a comfortable and enjoyable experience. Our team takes great pride in providing top-notch service to all of our clients.

We are glad to hear that you were happy with your blowdry and that it lasted all night and morning. It means a lot to us that you are considering coming back to our salon in the future. We would be delighted to welcome you back!

Thank you again for your kind words and for choosing our salon. We look forward to seeing you again soon!

Best regards,
The team at Richard Ward Hair & Metrospa

Hi Charlie,

Thank you so much for taking the time to leave such a lovely review. We're thrilled to hear that you've been coming to us for years and that Tommy has always taken such great care of you. We'll be sure to pass on your kind words to him!

At Richard Ward Hair & Metrospa, we strive to provide top-notch service and create a welcoming atmosphere for our clients. We're delighted to know that we've met these standards for you.

We look forward to seeing you again soon and continuing to be your go-to salon.

Best wishes,
The team at Richard Ward Hair & Metrospa

Dear Tiggy,

Thank you for taking the time to leave us a 5-star review! We are delighted to hear that you had such a positive experience at our salon. Our team always strives to provide the best services and it means a lot to us when our efforts are recognized.

We are glad to hear that you were happy with your hair and makeup services, and we appreciate your kind words about our staff. We always aim to create a relaxing and enjoyable atmosphere for our clients.

Thank you once again for choosing our salon, and we look forward to seeing you again soon!

Best regards,

The team at Richard Ward Hair & Metrospa

Hi Colin, thank you so much for your lovely review! We're so glad to hear that you had a great experience with our stylist, Tommy, and enjoyed the atmosphere at our salon. We always strive to create a welcoming and enjoyable environment for our clients. Thank you for your support and we look forward to seeing you again soon. Best regards, The team at Richard Ward Hair & Metrospa

Dear Natasha,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you felt welcome during your first visit to our salon.

At Richard Ward Hair & Metrospa, we pride ourselves on providing a warm and friendly atmosphere for all of our clients. We are happy that you experienced that and we hope it made your visit even more enjoyable.

We appreciate your support and we look forward to welcoming you back to our salon in the future.

Warm regards,
The Team at Richard Ward Hair & Metrospa

Hi Rebecca, thank you so much for taking the time to leave such a lovely review! We're thrilled to hear that you have consistently had a great experience with your blow dry at our salon. Our team takes great pride in providing excellent services and it's reviews like yours that make our day. We can't wait to welcome you back for your next appointment. Thanks again for your support and trust in our salon. Warmly, the team at Richard Ward Hair & Metrospa

Dear Victoria,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you had a great service and that it exceeded your expectations. Our team takes pride in providing top-notch professionalism and quality to all of our clients.

We are grateful for your kind words and we hope to continue exceeding your expectations in the future. Please let us know if there is anything else we can do to make your next visit even more enjoyable.

Sincerely,

The Team at Richard Ward Hair & Metrospa

Dear Annie,
Thank you so much for taking the time to leave us a review. We are incredibly grateful for your continuous support and loyalty over the years. We always strive to offer the best advice and kindness to all our customers and it means a lot to us that you have noticed and appreciated it. We will make sure to pass on your kind words to our team.
Once again, thank you for choosing our salon and we can't wait to see you again soon!
Best,
The team at Richard Ward Hair & Metrospa

Dear Anne Verity,

Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience at our salon. Our team strives to provide reliable and exceptional services to all our clients.

We completely understand your eagerness to visit us and we apologize for the slight delay in securing an appointment. We always try our best to accommodate our valued clients as soon as possible.

We are glad to know that your patience paid off and you were finally able to receive a fabulous trim from Patrick. We will be sure to pass along your kind words to him.

Thank you for choosing our salon and we hope to see you again soon.

Best regards,
The team at Richard Ward Hair & Metrospa

Hi Jules,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you were happy with your recent visit to our salon and that Maria did an excellent job with your body wave. She is a valued member of our team and we will be sure to pass along your kind words to her.

At Richard Ward Hair & Metrospa, our goal is to provide top-notch service and create a welcoming atmosphere for our clients. We are glad to hear that we delivered on that for you.

We appreciate your support and we look forward to seeing you again soon!

Best wishes,
The team at Richard Ward Hair & Metrospa

Hi Ana,

Thank you for taking the time to leave a review. We apologize if our staff member came across as hostile and unhelpful. We strive to provide all of our clients with a welcoming and comfortable experience at our salon. We value your feedback and will make sure to address this with our staff to ensure it doesn't happen again. Thank you for choosing to visit our salon, and we hope to see you again soon.

Best,
The Team at Richard Ward Hair & Metrospa

Dear Lorraine,

Thank you for taking the time to review our salon! We are delighted to hear that you had a pleasant experience with us. Our team at Richard Ward Hair & Metrospa strives to provide friendly and professional service to all of our clients. We are thrilled that you are happy with your new hair color and blow dry.

We appreciate your kind words and look forward to seeing you again soon.

Warmly,
The Team at Richard Ward Hair & Metrospa

Dear valued customer,

Thank you for taking the time to leave such a lovely review for our salon. We are so happy to hear that you had a great experience with our stylist Christiano and that you are always pleased with the results. Our team takes great pride in providing our clients with top-quality service and we are glad that you enjoyed your hair appointment.

Thank you for choosing us for your hair needs and we look forward to seeing you again soon.

Best,
The team at Richard Ward Hair & Metrospa

Hi Andy,

Thank you so much for taking the time to leave a review. We appreciate your kind words and are thrilled to hear that you have consistently received a great haircut from us.

Our team takes pride in listening to our clients' needs and making any extra requests a priority during their visit. We're happy to know that this has been your experience with us.

Thank you again for choosing our salon and we look forward to your next visit.

Warmly,
The team at Richard Ward Hair & Metrospa