Richard Ward Hair & Metrospa

82 Duke of York Square, Sloane Square, Chelsea, Greater London, SW3 4LY

About us

Award-Winning

Richard’s uber-cool, award-winning Sloane Square salon plays host to a team of over 90 expert staff, looking after the hair and beauty needs of over 1,200 clients per week. Housed in a stunning Grade II listed building flooded with natural light, the RW brand has been synonymous with creating chic Chelsea hair and beauty for 3 decades.

Past winner of Outstanding Salon of the Year at the London Hair and Beauty Awards, and Hair Magazine’s London Salon of the Year, the salon has been described as ‘leisurely and luxurious yet unpretentious’. Home to over 250 innovative hair and beauty treatments and services, all designed to deliver couture hair and bespoke beauty, the salon includes the renowned Metrospa, our unique brand of city day spa; a state-of-the-art pampering zone featuring expert, celebrated therapists and exclusive Decleor, SkinCeuticals, Intraceuticals and Shellac and Footlogix treatments.

Richard’s unique, long-standing team has been dubbed by Vogue Magazine as ‘obsessional about that elusive personal touch’ in his ‘spectacularly sunny, cleverly sectioned space’, likening the salon’s manager Gavin to a maitre’d at The Ivy. Italian Vanity Fair describes Richard Ward Hair & Metrospa as one of the most ‘ultra-glamour salons’ not only in Europe but world-wide, cementing Richard’s Italian reputation as ‘Golden Scissors’ and further cementing his global reputation for his eponymous, inimitable Chelsea Blow Dry.

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Opening hours

Monday 09:00 - 18:00
Tuesday 08:30 - 19:00
Wednesday 08:30 - 20:00
Thursday 08:30 - 19:00
Friday 08:30 - 19:00
Saturday 09:00 - 19:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body
Aesthetics

Our work

Reviews

4.88
934 verified reviews
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Value
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Filter by rating

Fabulous

Mary
15th Mar 2026
Team Member: Cristiano
5.0
Appointment verified by Phorest

Thank you to this salon for a lovely experience. I arrived from Paris and needed my hair done. It was fabulous and a wonderful experience. Very professional and clean and very accommodating from the wash to the entire experience.

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Response from Richard Ward Hair & Metrospa

Hi Mary,

Thank you for taking the time to leave us a review and for choosing our salon during your visit from Paris. We are thrilled to hear that you had a wonderful experience with us and that you were happy with your hair service. We strive to provide our clients with professional and clean services, and we are so glad to know that we succeeded in doing so during your visit. We are always happy to accommodate our clients and ensure that they have an enjoyable time at our salon.

Thank you once again for your kind words. We appreciate your feedback and look forward to welcoming you back to our salon in the future.

Best regards,
The team at Richard Ward Hair & Metrospa

Highly recommend Jonathan

Anonymous
14th Mar 2026
Team Member: Jonathan
4.5

Jonathan is a fantastic stylist, really listens to what I want and takes time to produce a great cut.

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Response from Richard Ward Hair & Metrospa

Hi there!
Thank you so much for your lovely review. We are thrilled to hear that Jonathan provided you with a fantastic haircut. At our salon, we always strive to listen to our clients' needs and deliver the best results. We are glad that you had a great experience with us.
Remember, our team at Richard Ward Hair & Metrospa is always here to help you achieve your desired look. We look forward to seeing you again soon!
Warmly,
The team at Richard Ward Hair & Metrospa

Fantastic therapist

Rachel Vincent
14th Mar 2026
Team Member: Kinga
5.0
Appointment verified by Phorest

Kings is so warm, friendly, professional with exceptional attention to detail.

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Response from Richard Ward Hair & Metrospa

Hi Rachel,

Thank you so much for taking the time to write such a lovely review about your experience at our salon. It's always a pleasure to hear that our team provided warm, friendly, and professional service, with an exceptional attention to detail.

We can't wait to welcome you back to the salon in the future. Thank you again for your kind words.

Best wishes from the team at Richard Ward Hair & Metrospa.

Great Blowdry

Joyce Clark
13th Mar 2026
Team Member: Elettra
4.5
Appointment verified by Phorest

Another great blowdry by Elettra and it lasts for days.

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Response from Richard Ward Hair & Metrospa

Dear Joyce Clark,

Thank you so much for taking the time to leave a review for our salon.

We appreciate your continued support, and we look forward to welcoming you back for another great experience at our salon.

Warmly,
The team at Richard Ward Hair & Metrospa

Mrs

Jan Bennett
13th Mar 2026
Team Member: Adolfo
5.0
Appointment verified by Phorest

Adolfo has magic in hands, absolutely love the cut he makes my rubbish hair look fabulous

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Response from Richard Ward Hair & Metrospa

Hi Jan,

Thank you so much for your lovely review and for trusting Adolfo with your hair. We are thrilled to hear that he was able to work his magic and make your hair look fabulous. We are lucky to have such a talented stylist on our team.

We appreciate your kind words and hope to see you again at our salon. Let us know if there is anything else we can do for you.

Best,
The Team at Richard Ward Hair & Metrospa

Blow Dry

Joanna
13th Mar 2026
Team Member: Jonathan
5.0
Appointment verified by Phorest

Excellent

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Response from Richard Ward Hair & Metrospa

Hi Joanna,

Thank you so much for leaving us a review! We're thrilled to hear that you had an excellent experience at our salon.

We look forward to seeing you again soon and giving you another fabulous experience.

Best wishes,
The Team at Richard Ward Hair & Metrospa

Blow dry

Sarah tH
13th Mar 2026
Team Member: Caterina
5.0

As always Catarina was charming and efficient .

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Response from Richard Ward Hair & Metrospa

Hi Sarah,

Thank you for leaving us a positive review! We're so glad to hear that you had a great experience with our stylist, Catarina. We'll be sure to pass along your kind words to her.

Thanks again for choosing our salon, and we hope to see you again soon.

Warmly,
The team at Richard Ward Hair & Metrospa

Men’s Cut

Edward Bennett
13th Mar 2026
Team Member: Jonathan
5.0
Appointment verified by Phorest

Fantastic job. Always super reliable and great quality. Plus good company!

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Response from Richard Ward Hair & Metrospa

Hi Edward, thank you so much for taking the time to leave us such a lovely review! We're glad to hear that you had a fantastic experience with us.
We always strive to make our clients feel welcome and comfortable during their visit to our salon. We hope to have the pleasure of seeing you again soon!
Best regards,
The Team at Richard Ward Hair & Metrospa.

Colour and cut

Anonymous
12th Mar 2026
Team Member: Thomas
5.0

Thomas has been doing my color for several-many-years. Always perfect and a real pleasure to be with him each time.

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Response from Richard Ward Hair & Metrospa

Hi there,

Thank you for taking the time to share your experience with us! We are thrilled to hear that you have been coming to our salon for several years and that our hairstylist Thomas has consistently provided you with perfect color. We couldn't agree more, Thomas is truly a pleasure to work with! We appreciate your kind words and look forward to continuing to provide you with exceptional service in the future.

Best regards,
The team at Richard Ward Hair & Metrospa

Edna

Lisa
12th Mar 2026
Team Member: Edna
5.0

Edna was great. Beautiful haircut!

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Response from Richard Ward Hair & Metrospa

Hi Lisa, thank you for your review! We're so happy to hear that you had a great experience with Edna and love your new haircut. We take great pride in providing our clients with beautiful results and we're glad we could deliver that for you. We hope to see you again soon for your next appointment. Take care! Best regards, The team at Richard Ward Hair & Metrospa

Highly recommend

Ciara boucher
12th Mar 2026
Team Member: Karen
5.0
Appointment verified by Phorest

I have been coming to Karen for 20 years. She is very knowledgeable and I totally trust what she suggests I do with my hair. Highly recommend.

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Response from Richard Ward Hair & Metrospa

Hi Ciara,

Thank you for taking the time to leave us a review. We are thrilled to hear that you have been a loyal client of ours for 20 years and that you trust Karen with your hair.

We are so happy to have your recommendation, and we look forward to many more years of making you feel confident and beautiful. Thank you again for your kind words.

Best,
The team at Richard Ward Hair & Metrospa

Haircut

Zeinab
12th Mar 2026
Team Member: Jeff
5.0
Appointment verified by Phorest

An artist !

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Response from Richard Ward Hair & Metrospa

Dear Zeinab,

Thank you for taking the time to leave us such a lovely review! We are delighted that you had such a wonderful experience at our salon. It means a lot to us that you consider our team artists!

Please do not hesitate to book another appointment with us soon. We would love to have the opportunity to pamper you again.

Warm regards,

The team at Richard Ward Hair & Metrospa

Great colour to work with my grey hair!

Miranda Brockman
12th Mar 2026
Team Member: Ella
5.0
Appointment verified by Phorest

Ella always listens to what I need & doesn’t do too much. This feels good!

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Response from Richard Ward Hair & Metrospa

Hi Miranda,

We are delighted to hear that you had a positive experience with Ella at our salon. Thank you for taking the time to leave a review. We always strive to listen to our clients' needs and provide just the right amount of styling.

We look forward to seeing you again soon at Richard Ward Hair & Metrospa.

Best,
The Team at Richard Ward Hair & Metrospa

Great cut & blow dry

Miranda Brockman
12th Mar 2026
Team Member: Tommy
5.0
Appointment verified by Phorest

A great cut & excellent blow dry. Hair is bouncy & full of body. Thank you x

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Response from Richard Ward Hair & Metrospa

Dear Miranda,

Thank you so much for taking the time to leave us such a lovely review! It's always wonderful to know that our clients feel confident and happy with their hair after visiting us.

Thank you again for your kind words, Miranda! Our team at Richard Ward Hair & Metrospa is grateful for your support.

Warmly,
The Team at Richard Ward Hair & Metrospa

The very best

Sara
12th Mar 2026
Team Member: Nando
5.0
Appointment verified by Phorest

I’ve been going to Nando for years,
He does the best cut.
I wouldn’t go anywhere else.

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Response from Richard Ward Hair & Metrospa

Hi Sara! We are so happy to hear that you have been a loyal Nando client for years.
Thank you for choosing us as your go-to salon. See you soon for your next appointment!
Warmly,
The team at Richard Ward Hair & Metrospa

Simply the best!

Matthew S
11th Mar 2026
Team Member: Patrick
5.0
Appointment verified by Phorest

Great at his job, and a lovely guy as well!

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Response from Richard Ward Hair & Metrospa

Hi Matthew, thank you for taking the time to leave us a review! We are so happy to hear that you had a great experience with us. Our team takes pride in not only delivering excellent services but also providing warm and friendly service. We hope to see you again soon. Take care! Best regards, The team at Richard Ward Hair & Metrospa.

Excellent service

Bahram
11th Mar 2026
Team Member: Jeff
5.0
Appointment verified by Phorest

Fantastic talent ,artistic work ,excellent as usual

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Response from Richard Ward Hair & Metrospa

Hi Bahram,

Thank you so much for leaving such a lovely review for us! We're thrilled to hear that you had a fantastic experience with our talented team.

We're also happy to know that your experience was consistent with our high standards of excellence. We strive to maintain that level for all of our clients.

Thank you again for taking the time to leave your feedback. We can't wait to see you again at Richard Ward Hair & Metrospa!

Warm regards,
The team at Richard Ward Hair & Metrospa

Wonderful haircut

Katie
11th Mar 2026
Team Member: Tommy
5.0
Appointment verified by Phorest

It’s always a pleasure visiting the Richard Ward Salon. The staff are very friendly and the space is light and full of creative energy. Tommy has cut my hair for a number of years and is a brilliant stylist. He’s is great company too - funny and wise - and I always come away from my appointment feeling positive.

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Response from Richard Ward Hair & Metrospa

Dear Katie,

Thank you so much for your kind words about our salon. We are delighted to hear that you had a pleasant experience with us and that you enjoyed our friendly staff and vibrant atmosphere.

We agree, Tommy is an amazing stylist and it's no surprise that you have been a loyal customer for many years. We will make sure to pass on your compliments to him.

Thank you for choosing our salon!

Best regards from the team at Richard Ward Hair & Metrospa

Kind helpful team

Pepita
10th Mar 2026
Team Member: Maddie
4.5

I had a really good experience with the salon. I had made an online booking error for the wrong day so went in to explain and fortunately they were able to take an immediate blow dry appointment with kind Maddie who fixed me up and I was very pleased with the results. Thank you all!

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Response from Richard Ward Hair & Metrospa

Hi Pepita, thank you so much for taking the time to leave us a review. We're glad to hear that Maddie was able to fix up your booking error and provide an excellent blow dry. Our team is always here to assist with any booking issues and we are happy that we could accommodate you. We appreciate your kind words and are thrilled that you left our salon feeling pleased with your hair. We hope to see you again soon for another great experience. Take care!

Warmly,

The Team at Richard Ward Hair & Metrospa

Best in class!

Anita scott
10th Mar 2026
Team Member: Sonia
5.0
Appointment verified by Phorest

Sonia has been doing my hair for many years and always treats me like a special customer, even though she looks after many others! I always feel very looked after by her and indeed all the team at RW and nothing ever seems to be too much trouble. Sonia is professional and efficient and regularly updates her approach to my hair and discusses new ideas and ‘looks’ for me. I would highly recommend her as she is definitely best in class and her work is of the highest quality.

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Response from Richard Ward Hair & Metrospa

Hi Anita,

Thank you so much for taking the time to share your experience at our salon. We are delighted to hear that Sonia has been taking care of you.

Sonia is truly a professional and efficient stylist, always keeping up with new trends and techniques to give you the best hair experience possible.

Thank you for the kind words and for being a loyal customer. We look forward to welcoming you back to our salon soon.

Kindly,

The Team at Richard Ward Hair & Metrospa

Hair

Amanda murray
10th Mar 2026
Team Member: Ella
5.0
Appointment verified by Phorest

Brilliant as always!

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Response from Richard Ward Hair & Metrospa

Dear Amanda,

Thank you for taking the time to leave us such a lovely review!

We look forward to welcoming you back again soon for your next visit. If there is anything else we can do to make your experience even better, please do not hesitate to let us know.

Thank you again for your support and for being a valued member of our salon community.

Best wishes,
The team at Richard Ward Hair & Metrospa

Ella and Rita and Megan

Pippa
10th Mar 2026
Team Member: Ella
5.0
Appointment verified by Phorest

Brilliant as ever. Such a treat. Warm, friendly, professional and super good at what they all do.

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Response from Richard Ward Hair & Metrospa

Hi Pippa,

Thank you for your lovely review! We're so glad to hear that you enjoyed your recent visit to our salon. Our team strives to create a warm and professional atmosphere while providing top-quality services.

It's great to know that you constantly have a positive experience with us. We appreciate your kind words about our friendly and skilled staff. We always aim to deliver the best results for our clients, and we're happy to hear that it didn't go unnoticed.

Thank you for choosing our salon for your hair and beauty needs. We look forward to seeing you again soon!

Best,
The team at Richard Ward Hair & Metrospa

Tommy and Lou

Karen Robinson
10th Mar 2026
Team Member: Tommy
5.0

Fantastic as always! Thank you x

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Response from Richard Ward Hair & Metrospa

Dear Karen,

Thank you for taking the time to leave us a review! We are delighted to hear that you had a fantastic experience at our salon.

Wishing you all the best,
Team at Richard Ward Hair & Metrospa

The best hairdresser ever!

Anonymous
9th Mar 2026
5.0

As always Adolfo was amazing.I have him for my hairdresser for more than 13 years. Every time better than the last one:) Thank you Adolfo for.always being there for me and other women who value well maintained hair style.

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Response from Richard Ward Hair & Metrospa

Thank you so much for taking the time to leave such a lovely review for our salon. We are delighted to hear that you have been a loyal client of ours for over 13 years and that Adolfo has consistently provided you with amazing hair services. We will be sure to pass on your kind words to Adolfo.
Warm regards,
The [salon name] team

Great service

John Soden
8th Mar 2026
Team Member: Ashleigh
5.0
Appointment verified by Phorest

Very easy booking and efficient attentive, support staff. Excellent haircut from Ashleigh,

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Response from Richard Ward Hair & Metrospa

Hi John,

Thank you for taking the time to leave us such a kind review. We are delighted to hear that you had an excellent experience at our salon with Ashleigh. Our team strives to provide efficient and attentive support to all our clients.

We will be sure to pass on your compliments to Ashleigh and the rest of our team.

Thank you again for choosing our salon. We look forward to seeing you on your next visit.

Best regards,
The Team at Richard Ward Hair & Metrospa

After all these years!

Marta Kinally
8th Mar 2026
Team Member: Thomas
5.0
Appointment verified by Phorest

This man is nothing short of a genius. That’s why I have been returning for well beyond a decade.

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Response from Richard Ward Hair & Metrospa

Hi Marta, thank you so much for your kind words!

We are glad to have such amazing customers like you.

Looking forward to seeing you again soon. Take care!

Team at Richard Ward Hair & Metrospa

Highlights

Janet
7th Mar 2026
Team Member: Lucia
5.0
Appointment verified by Phorest

Very happy with my highlights!

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Response from Richard Ward Hair & Metrospa

Hi Janet,

We are thrilled to hear that you were happy with your highlights at our salon. Thank you for taking the time to leave us such a lovely review.

We hope to see you again soon and help you achieve your desired look. Thank you for choosing our salon and we appreciate your support.

Best,
The team at Richard Ward Hair & Metrospa

Colour

Nicola Hoffman
7th Mar 2026
Team Member: Alexander
5.0
Appointment verified by Phorest

So love my hair being done by Alexander

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Response from Richard Ward Hair & Metrospa

Hi Nicola,

Thank you so much for leaving us a review! We are delighted to hear that you love your hair done by Alexander. He truly is a talented technician, and we are lucky to have him as part of our team.

We look forward to seeing you again soon and creating another fabulous look for you. Thank you for choosing our salon for your hair needs.

Best,
The team at Richard Ward Hair & Metrospa

Mrs

Hazel
6th Mar 2026
Team Member: Karen
5.0
Appointment verified by Phorest

She was great, check the condition of my hair and listen to my specifications and now we have a plan of action and suggested few options for me to consider. Great experience making me feel at ease and very relaxed.

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Response from Richard Ward Hair & Metrospa

Hi Hazel,

Thank you so much for taking the time to write this lovely review. We are delighted to hear that you had a great experience with Karen and that she took the time to assess the condition of your hair and listen to your preferences.

We believe that communication is key to achieving the best results, so it's wonderful to know that you felt at ease and relaxed throughout the process. We always strive to provide our clients with a personalized plan of action and a range of options to choose from.

We appreciate your feedback and look forward to seeing you again soon.

Best,
The team at Richard Ward Hair & Metrospa

Stylist review

Lara michael
6th Mar 2026
Team Member: Adolfo
4.0
Appointment verified by Phorest

I always have a great experience with Adolfo. He is at ease and listens to what you want. Beat blow wave I’ve had and he is super talented.

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Response from Richard Ward Hair & Metrospa

Dear Lara,

Thank you for taking the time to leave a review. We are thrilled to hear that you had a great experience with Adolfo at our salon.

Thank you for choosing our salon, and we look forward to welcoming you back for another fabulous hair experience!

Best regards,

The team at Richard Ward Hair & Metrospa

Colour

Ann-Marie Kendrick
6th Mar 2026
Team Member: Lou
5.0
Appointment verified by Phorest

Lou R is very thorough, very kind, very professional

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Response from Richard Ward Hair & Metrospa

Hi Ann-Marie, thank you for taking the time to leave us a review. We are happy to hear that Lou R took great care of you during your visit and that you found her to be thorough, kind, and professional.
We appreciate your support and hope to see you again soon.
Warmly,
The Team at Richard Ward Hair & Metrospa.

Magic Maker

Marie
6th Mar 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Thanks to Joey for using his magical skills on my latest haircut - love it! He took his time to make sure the style suited my face shape and hair volume. He’s the best.

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Response from Richard Ward Hair & Metrospa

Hey Marie,

We are thrilled to hear that you loved your latest haircut done by Joey! He truly has magical skills when it comes to hair styling. Thank you for choosing our salon, and we look forward to seeing you again soon!

Best regards,
The team at Richard Ward Hair & Metrospa

Mrs

Penny
6th Mar 2026
Team Member: Karen
5.0
Appointment verified by Phorest

Karen is lovely and very welcoming

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Response from Richard Ward Hair & Metrospa

Hi Penny!

Thank you for taking the time to leave us a review. We are thrilled to hear that you had a pleasant experience with Karen during your visit to our salon.

We appreciate your kind words and will be sure to pass them along to Karen. We hope to welcome you back to our salon soon for another delightful experience!

Best wishes,
The Team at Richard Ward Hair & Metrospa

Joey W

Anonymous
6th Mar 2026
5.0

Joey was excellent as always. Did my hair the way I wanted it done

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Response from Richard Ward Hair & Metrospa

Dear valued customer,
Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that Joey provided you with the excellent service that we strive for at our salon.
We hope to see you again soon for your next appointment at Richard Ward Hair & Metrospa.
Best regards,
The team at Richard Ward Hair & Metrospa

Amazing Manicure

Michelle
6th Mar 2026
Team Member: Jessie
5.0
Appointment verified by Phorest

Until you’ve had a manicure with Jessie at Richard Ward, you won’t appreciate the difference from having a normal manicure or one with a highly trained professional manicurist using the highest quality products. Once you’ve had a manicure with Jessie, there’s no going back to ‘normal!’

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Response from Richard Ward Hair & Metrospa

Hi Michelle, thank you for your lovely review! We are so glad to hear that you had a great experience with Jessie at our salon. Our team takes great pride in using the highest quality products and being highly trained professionals in our services. It is always our goal to exceed our clients' expectations and we're happy that Jessie was able to do that for you. We hope to see you again soon for another exceptional manicure experience. Best wishes, the team at Richard Ward Hair & Metrospa.

Amazing

Jill
6th Mar 2026
Team Member: Nando
5.0
Appointment verified by Phorest

For over 15 years Nando has given me the most amazing cut. He has great people skills and I would not go anywhere

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Response from Richard Ward Hair & Metrospa

Dear Jill,

Thank you so much for your kind words about Nando and our salon. Nando is truly talented, and we are lucky to have him as part of our team.

Warmly,
The team at Richard Ward Hair & Metrospa

Poppy's review

Anonymous
6th Mar 2026
5.0

Everything was amazing!

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Response from Richard Ward Hair & Metrospa

Hi there! Thank you so much for taking the time to leave such a kind review! We are thrilled to hear that you had an amazing experience at our salon. Thank you for choosing Richard Ward Hair & Metrospa. Warm regards, The team at Richard Ward Hair & Metrospa.

Lovely girl

Heather farrar
5th Mar 2026
Team Member: Caterina
5.0

Excellent

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Response from Richard Ward Hair & Metrospa

Hi Heather, thank you so much for your lovely review and for choosing our salon!
Warm regards,
The team at Richard Ward Hair & Metrospa

Fabulous cutter!

L
5th Mar 2026
Team Member: Delta
5.0
Appointment verified by Phorest

Delta is a magician. My usually fine hair looks thick and glossy thanks to her expert layering techniques. Love, love, love!!!

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Response from Richard Ward Hair & Metrospa

Hi L,

Thank you so much for taking the time to share your positive experience using our salon. We strive to provide our clients with the best haircare services, and we are happy to know we achieved that with you.

Thank you for choosing our salon, and we look forward to welcoming you back soon.

Best,
The team at Richard Ward Hair & Metrospa

Mrs

Zephryn Patton
5th Mar 2026
Team Member: Tommy
5.0
Appointment verified by Phorest

Such a great haircut! Tommy really understood what I was looking for and the result feels amazing. My hair is so easy to manage now and looks great. Definitely recommend.Tommy. I will be back.

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Response from Richard Ward Hair & Metrospa

Dear Zephryn,

We are delighted to hear that you had a great experience at our salon. Thank you for taking the time to share your feedback on Tommy's service. We strive to understand our clients' desired looks and Tommy is thrilled to hear that you are happy with the result. We are glad that your hair is now easier to manage and looks great. Your recommendation means a lot to us and we can't wait to see you again for your next visit.

Best wishes,
The team at Richard Ward Hair & Metrospa

Mrs

Zephryn Patton
5th Mar 2026
Team Member: Ella
5.0
Appointment verified by Phorest

Fantastic experience! with Ella as always. She did an amazing job with my colour — it looks natural, fresh and exactly what I wanted. Professional, friendly and very talented. Highly recommend.. thank you.

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Response from Richard Ward Hair & Metrospa

Hi Zephryn,

Thank you for taking the time to leave us such a lovely review. We are thrilled to hear that you had a fantastic experience at our salon and that Ella did an amazing job with your colour. We always strive to provide a professional and friendly service while ensuring our clients' desired results.

We appreciate your recommendation and we can't wait to welcome you back in the future. Thank you once again for choosing our salon for your hair needs.

Best wishes,

The team at Richard Ward Hair & Metrospa

C and bd

Alex bacon
5th Mar 2026
Team Member: Nando
5.0
Appointment verified by Phorest

Ten stars xx

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Response from Richard Ward Hair & Metrospa

Hi Alex,

Thank you so much for giving us your ten-star rating! We are thrilled to hear that you had such a positive experience at our salon.
We hope to see you again soon for another amazing hair and spa experience. Thank you for choosing our salon and for sharing your feedback with us.

Best wishes,
The team at Richard Ward Hair & Metrospa

Always get a good cut and such a nice man

Catherine Banner
4th Mar 2026
Team Member: Joey
4.5
Appointment verified by Phorest

Joey Issa fantastic cutter

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Response from Richard Ward Hair & Metrospa

Hi Catherine,

Thank you so much for leaving us a glowing review! We'll be sure to pass on your kind words to him.

Thanks again for taking the time to share your feedback. We can't wait to see you again in the future!

Best,
The team at Richard Ward Hair & Metrospa

Cut & blow dry

Kathryn Jayne Smullen
4th Mar 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Perfect…

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Response from Richard Ward Hair & Metrospa

Hi Kathryn Jayne,

Thank you for taking the time to leave us such a lovely review! Our team at Richard Ward Hair & Metrospa is thrilled to hear that you had a perfect experience with us.

We truly appreciate your kind words and look forward to seeing you again soon. Have a wonderful day!

Warmly,
The team at Richard Ward Hair & Metrospa

Griffin

Elena
4th Mar 2026
Team Member: George
4.5
Appointment verified by Phorest

Excellent colourist!

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Response from Richard Ward Hair & Metrospa

Hi Elena,
Thank you for taking the time to leave us such a lovely review!
We are so glad to hear that you had an excellent experience with our colourist. We strive to provide our clients with top-notch service and it's always great to hear when we succeed.
We hope to see you again soon for your next visit.
Warmest regards,
The team at Richard Ward Hair & Metrospa

Blowdry review

Camilla Crichton-Stuart
4th Mar 2026
Team Member: Elettra
4.5

I always find it difficult that I am given a stylist who I don’t know and does not know my hair and style well. Elletra did the best she could within those parameters. I cannot fault her in that. I have previously been to salons where the same person does my colour and cut so this way of doing things is a challenge for me. I probably should go to a different salon if that’s what I want but the quality of colour and cut you provide is so good I don’t want to :) I need to find one of your staff who I use regularly for the blow dry (who isn’t quite as pricey as Nando - who is my fave.) Happy to discuss. Warmly, Camilla

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Response from Richard Ward Hair & Metrospa

Dear Camilla,

Thank you for taking the time to leave us a review and for your honest feedback. We are pleased to hear that you were satisfied with the service provided by Elletra during your recent visit to our salon.

We understand that it can be challenging when you are assigned a new stylist who may not be familiar with your desired hairstyle and preferences. However, we are delighted to know that Elletra did her best to meet your expectations.

It's our priority to ensure that each client receives the best service at a fair price that suits each persons invidual budget. Our graduate and junior team can do outstanding blow drys, give Megan, Maddie, or Emily a try when you are next in, and we can even get Nado over to give them a few tips.

Thank you for your continued support, and we look forward to welcoming you back to our salon.

Warmly,

The team at Richard Ward Hair & Metrospa

Cut & blowdry

Oona van den Berg
3rd Mar 2026
Team Member: Nando
5.0

Nando is always a joy & his suggestions and cutting deeply valued.

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Response from Richard Ward Hair & Metrospa

Hi Oona,

Thank you so much for taking the time to leave such a lovely review!
We'll be sure to pass along your kind words to Nando and the rest of our team. We can't wait to see you again soon and continue providing you with exceptional hair services.

Best,
The team at Richard Ward Hair & Metrospa

My Favouritr

Sarah B
3rd Mar 2026
Team Member: Edna
4.5
Appointment verified by Phorest

Edna always knows what to do - I love being her customer and always leave the salon feeling great!

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Response from Richard Ward Hair & Metrospa

Hi Sarah,

Thank you so much for your kind words!

We will be sure to pass along your lovely feedback to Edna. She is a valued member of our team and always goes above and beyond to ensure our customers are happy.

Please don't hesitate to reach out to us if you need anything else. We always love hearing from our wonderful customers like you.

Take care and see you again soon!

The team at Richard Ward Hair & Metrospa

Blow dry

Amanda
3rd Mar 2026
Team Member: Megan
5.0
Appointment verified by Phorest

A lovely experience all round!

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Response from Richard Ward Hair & Metrospa

Hi Amanda,

We're so glad to hear that you had a lovely experience at our salon!

We hope to see you again soon and give you another amazing experience.

Best,
The team at Richard Ward Hair & Metrospa.

My favourite hairdresser!

Vicky Trice
3rd Mar 2026
Team Member: Tommy
5.0
Appointment verified by Phorest

I have been visiting Tommy for many years - since he was a junior - and keep on going back to him as he cuts fantastically and knows what suits me. Almost as importantly he’s a lovely chap and very good company!

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Response from Richard Ward Hair & Metrospa

Hi Vicky,

Thank you so much for your kind words and for taking the time to leave us a review. We are delighted to hear that you have been a loyal customer of Tommy's for many years.

We truly appreciate your continued support, and we can't wait to have you back in the salon for your next appointment. We'll be sure to pass on your lovely comments to Tommy and the rest of our team.

Take care.

The team at Richard Ward Hair & Metrospa