Richard Ward Hair & Metrospa

82 Duke of York Square, Sloane Square, Chelsea, Greater London, SW3 4LY

About us

Award-Winning

Richard’s uber-cool, award-winning Sloane Square salon plays host to a team of over 90 expert staff, looking after the hair and beauty needs of over 1,200 clients per week. Housed in a stunning Grade II listed building flooded with natural light, the RW brand has been synonymous with creating chic Chelsea hair and beauty for 3 decades.

Past winner of Outstanding Salon of the Year at the London Hair and Beauty Awards, and Hair Magazine’s London Salon of the Year, the salon has been described as ‘leisurely and luxurious yet unpretentious’. Home to over 250 innovative hair and beauty treatments and services, all designed to deliver couture hair and bespoke beauty, the salon includes the renowned Metrospa, our unique brand of city day spa; a state-of-the-art pampering zone featuring expert, celebrated therapists and exclusive Decleor, SkinCeuticals, Intraceuticals and Shellac and Footlogix treatments.

Richard’s unique, long-standing team has been dubbed by Vogue Magazine as ‘obsessional about that elusive personal touch’ in his ‘spectacularly sunny, cleverly sectioned space’, likening the salon’s manager Gavin to a maitre’d at The Ivy. Italian Vanity Fair describes Richard Ward Hair & Metrospa as one of the most ‘ultra-glamour salons’ not only in Europe but world-wide, cementing Richard’s Italian reputation as ‘Golden Scissors’ and further cementing his global reputation for his eponymous, inimitable Chelsea Blow Dry.

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Opening hours

Monday 09:00 - 18:00
Tuesday 08:30 - 19:00
Wednesday 08:30 - 19:00
Thursday 08:30 - 19:00
Friday 08:30 - 19:00
Saturday 09:00 - 19:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body
Aesthetics

Our work

Reviews

4.87
143 verified reviews
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Filter by rating

Happy perfection

ann lloyd keen
12th Jun 2025
5.0
Appointment verified by Phorest

Such a lovely man excellent blow dry experience perfect thank you x

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Response from Richard Ward Hair & Metrospa

Dear Ann,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a lovely experience with us and that you were happy with your blow dry. Our team strives to provide the best service possible, so we are delighted to hear that we were able to meet your expectations.

Thank you once again for your kind words and we hope to see you again in the future.

Warm regards,
The Team at Richard Ward Hair & Metrospa

Hair cut

Abbie Hutton Tufano
12th Jun 2025
5.0
Appointment verified by Phorest

Adolfo as always makes me feel and look (which is hard these days hitting 50!) a million bucks!

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Response from Richard Ward Hair & Metrospa

Dear Abbie,

Thank you for taking the time to share your experience at our salon. We are delighted to hear that Adolfo has once again made you feel and look amazing. Our team at Richard Ward Hair & Metrospa strives to provide exceptional services and we are glad to have met your expectations.

We understand that it can be challenging to maintain a youthful appearance as we age, but with the help of our talented stylists like Adolfo, we hope to make it easier for you. We look forward to seeing you again soon for your next appointment.

Warm regards,

The team at Richard Ward Hair & Metrospa

Great as always

Emma Palmer
12th Jun 2025
5.0
Appointment verified by Phorest

Quick and efficient. Excellent cut and blow dry.

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Response from Richard Ward Hair & Metrospa

Hi Emma,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon and that you were impressed with our quick and efficient service. We always strive to provide our clients with the best possible experience.

We are happy to know that you were pleased with your cut and blow dry. Our team takes great pride in their work and we are so glad that it showed during your visit. We hope to see you again soon for all your hair needs.

Take care!

The team at Richard Ward Hair & Metrospa

Mrs

Karen Robinson
12th Jun 2025
4.5
Appointment verified by Phorest

Joey is consistently good. A entirely positive experience.

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Response from Richard Ward Hair & Metrospa

Hi Karen,

Thank you for sharing your experience with Joey at our salon. We are so glad to hear that you had a consistently good and positive experience with him.

We strive to provide top-quality services and impeccable customer satisfaction, and it seems like Joey was able to deliver just that. Your feedback is greatly appreciated and we will be sure to pass your kind words along to Joey.

We look forward to welcoming you back to our salon for another wonderful experience with our skilled team. Thank you for choosing us.

Kind regards,
The team at Richard Ward Hair & Metrospa

Braiding my hair

Clare van Dam
11th Jun 2025
5.0
Appointment verified by Phorest

Edna is such a talented lady who braids my hair beautifully. She is a true professional and I have gone to her for many years because she is sooooooo good Thanks Edna ♥️

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Response from Richard Ward Hair & Metrospa

Hi Clare,

We've all grown up together, your family has been loyal clients of the salon, and you with the talented stylist Edna! As a salon, we pride ourselves on providing exceptional service to all of our clients, and we are so glad that you have experienced this firsthand.

We appreciate you taking the time to leave such a kind review. The team at Richard Ward Hair & Metrospa strives to continuously improve and exceed our clients' expectations. It is lovely to know that Edna's braiding skills have left such a positive impression on you.

Thank you for choosing our salon for your hair needs, and we look forward to welcoming you back soon.

Best regards,
The team at Richard Ward Hair & Metrospa

Men’s Haircut

Alex
11th Jun 2025
5.0
Appointment verified by Phorest

Elettra gives the most stylish haircut in Europe and Alexander is a genius. They are both exceptionally talented.

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Response from Richard Ward Hair & Metrospa

Hi Alex,

Thank you for taking the time to leave us such a lovely review. We're really glad to hear that you had such a positive experience with Elettra and Alexander. We couldn't agree more, they are both incredibly talented, and we feel lucky to have them on our team. We hope that you will continue to visit our salon, and we look forward to many more excellent colour moments and stylish haircuts for you in the future.

Best wishes,
The team at Richard Ward Hair & Metrospa

Fabulous

Debbie Green
11th Jun 2025
5.0
Appointment verified by Phorest

I was delighted with my consultation, cut and blow dry today

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A gem in London

Renata Lins
11th Jun 2025
5.0
Appointment verified by Phorest

First of all: I was attended ON TIME!!! The place is busy but the work is done with perfection. Cristiano looked at my hair, asked me what I was expecting and less than half an hour later my hair was absolutely beautiful as it hasn't been for a while… The cut was so well done that even enhanced the colour and shades of my hair. Simply Loved it!!!!

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Response from Richard Ward Hair & Metrospa

Hi Renata,

Thanks for the lovely review! We're so glad to hear that you had a great experience at our salon. We pride ourselves on being punctual and providing excellent service, so it's great to know that you felt attended to on time.

We're also glad that Cristiano was able to understand your expectations and deliver a beautiful result in just half an hour. It's always our goal to enhance the natural beauty and shades of our clients' hair, so it's wonderful to hear that you loved the outcome.

Thanks again for choosing our salon and taking the time to leave a review. We can't wait to see you again soon for your next hair appointment.

Sincerely,
The Team at Richard Ward Hair & Metrospa

Great results

Dina
11th Jun 2025
5.0

Great servce

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Response from Richard Ward Hair & Metrospa

Hi Dina,

Thank you for taking the time to leave us a review. We're so happy to hear that you had a great experience with us and received excellent service. It means a lot to us that you enjoyed your visit.

We pride ourselves on providing top-quality service to our clients, and we're delighted to know that we met your expectations. We appreciate your feedback, and we hope to see you back at our salon soon.

Best regards,
The team at Richard Ward Hair & Metrospa

5

Dina
11th Jun 2025
5.0
Appointment verified by Phorest

Pia was great.
Your request for review is rather overwhelming

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Response from Richard Ward Hair & Metrospa

Hi Dina,

Thank you for taking the time to leave us a review. We appreciate your feedback and we are happy to hear that Pia provided you with a great experience at our salon.

We are sorry if our request for a review felt overwhelming. We always strive to provide our clients with the best service and your feedback helps us to continually improve.

Thank you for choosing our salon and we hope to welcome you again soon.

Sincerely,
The team at Richard Ward Hair & Metrospa

Review

Anonymous
11th Jun 2025
5.0

Kinga is always very good, professional, kind, quick.

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Response from Richard Ward Hair & Metrospa

Hi there,

Thank you for taking the time to leave us a review. We are happy to hear that you had a great experience with Kinga. We take pride in our team's professionalism and we are glad that it was evident during your visit. We will be sure to pass along your kind words to Kinga.

We always strive to provide efficient and excellent services to all our clients, so it's great to know that you found Kinga to be quick and kind.

We can't wait to have you back at the salon for your next visit.

Best regards,
The team at Richard Ward Hair & Metrospa.

Regular customer!

Lesley Parkes
11th Jun 2025
5.0

Always a brilliant cut!!

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Response from Richard Ward Hair & Metrospa

Hi Lesley, thank you so much for your lovely review! We're delighted to hear that you always have a brilliant cut at our salon. We take great pride in ensuring that all of our clients leave feeling satisfied and fabulous. We appreciate your kind words and thank you for choosing our salon for your hair needs. We look forward to seeing you again soon!

Best, the team at Richard Ward Hair & Metrospa.

First visit with Fiona

Kathleen
11th Jun 2025
5.0
Appointment verified by Phorest

Loved Fiona, loved my hair, loved the experience.

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Response from Richard Ward Hair & Metrospa

Dear Kathleen,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you loved your hairstylist, Fiona, and your overall experience at our salon. It's always our top priority to make sure our clients feel great and leave with beautiful hair.
We appreciate your kind words and can't wait to welcome you back to our salon soon.
Best regards,
The team at Richard Ward Hair & Metrospa

Nails

Anonymous
11th Jun 2025
5.0

I had a lovely experience with Gina.. she had quite a challenge with my gardening nails.. completely transformed them to looking very natural in fact I think the best manicure I have ever had.

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Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you for taking the time to leave a review about your recent visit to our salon. We are delighted to hear that you had a lovely experience with Gina and that she was able to transform your nails to look natural. It is always our goal to provide our customers with the best service and it is rewarding to know that you feel this was the best manicure you have ever had.

We appreciate your feedback and we will make sure to pass your kind words onto Gina. We hope to see you again soon for another wonderful experience.

Warm regards,

The team at Richard Ward Hair & Metrospa

Cut ans dry with Jonathan

Jane Simmonds
10th Jun 2025
5.0
Appointment verified by Phorest

Jonathan did a terrific job with my hair, as always! He takes a lot of care with the cut and the blow dry and is charming company throughout.

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Response from Richard Ward Hair & Metrospa

Dear Jane,

Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Jonathan did an excellent job with your hair once again! He truly takes pride in his work and strives to provide exceptional service to all of our clients. We're also glad to hear that you enjoyed his company during your visit.

We will be sure to pass along your kind words to Jonathan as it will surely make his day.

Thank you for choosing our salon, and we look forward to welcoming you back to the salon very soon.

Have a great day!

The team at Richard Ward Hair & Metrospa

Delta

EUGENE MOB £
10th Jun 2025
5.0
Appointment verified by Phorest

Always a great time . Great hair cut by a lovely lady .

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Response from Richard Ward Hair & Metrospa

Dear Eugene,

Thank you so much for taking the time to leave us such a kind review! We are delighted to hear that you always have a great time at our salon and that you were happy with your hair cut by our lovely team member. We strive to provide all of our clients with a positive and enjoyable experience, so it means a lot to us that you have had consistent great experiences with us.

We can't wait to welcome you back in the future for more great haircuts and enjoyable visits. Thank you for choosing our salon!

Best,
The Team at Richard Ward Hair & Metrospa

Ms

Claire Grainger
10th Jun 2025
Team Member: Sonia
5.0
Appointment verified by Phorest

Excellent

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Response from Richard Ward Hair & Metrospa

Hi Claire,

Thank you so much for your excellent review! We are thrilled to hear that you had a positive experience at our salon.

It is always our goal to provide exceptional services and create a relaxing and luxurious atmosphere for our clients. We are glad to hear that we were able to meet your expectations.

We hope to see you again at our salon in the future. Thank you for choosing us for your hair and spa needs.

Best regards,
The Team at Richard Ward Hair & Metrospa

Sabina blo dry

Victoria Elvidge
10th Jun 2025
Team Member: Sabina
4.0
Appointment verified by Phorest

Sabina did a great job - listened to what I wanted and gave me the blo dry I was after …

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Response from Richard Ward Hair & Metrospa

Hi Victoria,

Thank you so much for taking the time to leave such a lovely review about your experience at our salon. We're thrilled to hear that Sabina did a great job and listened to your hair needs, giving you the blow dry you were after. We always strive to provide excellent customer service, and it's great to know that we hit the mark with you. We will make sure to pass on your kind words to Sabina.

We look forward to welcoming you back to our salon soon!

Warm regards,
The team at Richard Ward Hair & Metrospa

Haircut

Sharon Grimes
10th Jun 2025
Team Member: Ashleigh
5.0
Appointment verified by Phorest

Always have the most amazing experience every time Ashleigh cuts, blow dry and styles my hair. Always get compliments on how good my hair looks,

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Response from Richard Ward Hair & Metrospa

Hi Sharon,
Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you always have an amazing experience with Ashleigh. It's great to know that you receive compliments on your hair after visiting us. We strive to make our clients feel and look their best.
We hope to see you again soon for another fantastic visit! Take care,
The team at Richard Ward Hair & Metrospa.

Fabulous bob!

Loulou
10th Jun 2025
Team Member: Delta
5.0
Appointment verified by Phorest

Precision cutting at its best. Very happy customer.

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Response from Richard Ward Hair & Metrospa

Hi Loulou,

Thank you so much for leaving us a review! We're thrilled to hear that you were happy with your precision cut at our salon. Our team takes great pride in providing excellent services to our customers, and we're glad that we were able to meet your expectations.

We hope to see you again soon for another great experience. Thank you for your support!

Best wishes,
The team at Richard Ward Hair & Metrospa

Mrs

Rita skinner
10th Jun 2025
Team Member: Kinga
5.0
Appointment verified by Phorest

Kings is wonderful. Very good at her job but thoughtful and considerate love her!

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Response from Richard Ward Hair & Metrospa

Hi Rita,

Thank you so much for taking the time to leave such a lovely review! We're delighted to hear that Kinga provided you with such a positive experience at our salon.
We pride ourselves on not only delivering excellent hair and spa services but also creating a thoughtful and considerate environment for our clients.
We'll be sure to pass your kind words along to Kinga, and we hope to see you again soon!

Best,

The Team at Richard Ward Hair & Metrospa

Uplifting Blowdry

Maha Al Sulaimani
9th Jun 2025
Team Member: Megan
5.0
Appointment verified by Phorest

I had a blowdry with Megan
Really enjoyed it

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Response from Richard Ward Hair & Metrospa

Hi Maha,

Thank you for taking the time to leave a review of your experience at our salon. We are delighted to hear that you enjoyed your blowdry with Megan. Our team takes great pride in providing quality services and we are thrilled that you had a positive experience with us.

We look forward to welcoming you back for your next visit. Remember to book in advance to secure a spot with Megan.

Best wishes from the team at Richard Ward Hair & Metrospa.

Amazing haircut

Susie Simkins
9th Jun 2025
Team Member: Patrick
5.0
Appointment verified by Phorest

Patrick cuts and dries my hair so brilliantly and I have had so many comments from friends on how it looks. He’s great to chat to and I love the appointments

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Response from Richard Ward Hair & Metrospa

Dear Susie,

Thank you so much for taking the time to leave a review about your recent visit with Patrick. We are delighted to hear that you had a great experience and received many compliments from your friends on your haircut. Patrick is such a talented hairstylist. We are glad to hear that you enjoyed your appointments with him.

We look forward to welcoming you back to our salon soon and providing you with the same level of excellence and friendly service. Thank you again for choosing our salon and for your kind words.

Best regards,
The team at Richard Ward Hair & Metrospa

the best team in the UK

Nicola Ibison
9th Jun 2025
Team Member: Kathy
5.0
Appointment verified by Phorest

Kathy is just amazing. I get so many compliments about my colour and cut from Richard Ward. Kathy always does my colour and I can’t recommend her highly enough.

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Response from Richard Ward Hair & Metrospa

Hi Nicola,

Thank you so much for taking the time to leave such a lovely review about your experience with Kathy at our salon. We are thrilled to hear that you receive many compliments about your color and cut – Kathy is truly fantastic at what she does!

We are happy to have Kathy as part of our team at Richard Ward Hair & Metrospa, and we appreciate your recommendation. We look forward to seeing you again and providing you with another amazing experience.

Warm regards,
The team at Richard Ward Hair & Metrospa

Consistently great

Piers
9th Jun 2025
5.0

I can close my eyes and the open them and all will be good.

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Response from Richard Ward Hair & Metrospa

Hi Piers,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a positive experience at our salon. Our team at Richard Ward Hair & Metrospa takes great pride in providing excellent services to our clients.

We are pleased to know that you had a relaxing and enjoyable time during your visit. Your kind words truly mean a lot to us, and we will make sure to pass on your lovely feedback to the team.

We hope to have the pleasure of welcoming you back soon for another trusted experience.

Best regards,
The team at Richard Ward Hair & Metrospa

Thank you

Serena
8th Jun 2025
Team Member: Robert
4.0

Thank you very much for restyling my hair. I really like it!

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Response from Richard Ward Hair & Metrospa

Dear Serena,

Thank you for taking the time to leave us a review. We are thrilled to hear that you are pleased with your recent restyle at our salon. Our team works hard to provide top-quality hair services, and we are grateful for your kind words.

We hope that your hair continues to exceed your expectations, and we look forward to welcoming you back to our salon in the future. Thank you again for choosing our salon and for your support. I will also mention the communication in regards to the refurb.

Best regards,
The Team at Richard Ward Hair & Metrospa

Wood

Sarah
8th Jun 2025
Team Member: Jonathan
5.0
Appointment verified by Phorest

Fabulous experience Thank you. Very happy with special occasion hair do! Wonderful.

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Response from Richard Ward Hair & Metrospa

Hi Sarah,
We are thrilled that you had a fabulous experience with us! Thank you for taking the time to share your positive feedback. We are so pleased that you were happy with your special occasion hairdo and that it made your day wonderful.
Thank you for choosing us for your special day and we hope to see you again soon for all your hair and beauty needs.
Best,
The team at Richard Ward Hair & Metrospa

Fabulous darling

Anonymous
7th Jun 2025
5.0

No cuts short hair as well as Mario

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Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you for taking the time to leave us a review. We are delighted to hear that you had a great experience at our salon and that your haircut by Mario exceeded your expectations.

Our team at Richard Ward Hair & Metrospa takes great pride in providing our clients with exceptional services, and we are happy to know that we were able to give you a memorable experience.

We hope to see you again soon for your next appointment, and we will pass on your kind words to Mario. Thank you for choosing our salon for your hair needs.

Best regards,
The team at Richard Ward Hair & Metrospa

Blow dry

Jane Strathclyde
7th Jun 2025
Team Member: Tommy
5.0
Appointment verified by Phorest

As always, great experience at Richard Ward. Lovely, talented team and, on latest visit, fab styling by Tommy.

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Response from Richard Ward Hair & Metrospa

Dear Jane,

Thank you so much for taking the time to share your positive experience at our salon. We are delighted to hear that you had a lovely and talented team take care of you during your visit. It's wonderful to hear that Tommy was able to give you a fabulous styling.

We pride ourselves on providing exceptional service and creating a welcoming environment for all of our clients. We are so grateful for your kind words and for choosing our salon for your hair needs.
We can't wait to see you again soon.

Best regards,

The Team at Richard Ward Hair & Metrospa.

Thank you

Julianna Jones
7th Jun 2025
Team Member: Pia
5.0
Appointment verified by Phorest

Thank you for my blow dry. My hair looks and feels fantastic :)

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Response from Richard Ward Hair & Metrospa

Hi Julianna, thank you so much for taking the time to leave a review. We're so glad to hear that you were happy with your blow dry - our team always strives to make our clients feel their best! We hope to see you again soon for another fantastic hair experience.
Take care!
The team at Richard Ward Hair & Metrospa

Diva hair

Petra Gartzen
7th Jun 2025
Team Member: Cristiano
5.0

Love my lovely bouncy diva haircut

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Response from Richard Ward Hair & Metrospa

Hey Petra,
Thank you so much for your kind review! We are thrilled that you love your new diva haircut. Our team at Richard Ward Hair & Metrospa always strives to provide top-quality services to our clients and we are glad to hear that you had a positive experience with us. We hope to see you again soon for your next hair appointment. Take care!
Warmly,
The team at Richard Ward Hair & Metrospa.

Sir

Polo
7th Jun 2025
Team Member: Fiona
5.0
Appointment verified by Phorest

Perfect as usual !
Well at least for the last 20years

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Response from Richard Ward Hair & Metrospa

Hi Polo,

Thank you for your wonderful review! We are so glad to hear that you have been enjoying our services for the past 20 years. It means a lot to us that you have remained a loyal customer for so long.

At our salon, we strive to consistently provide top-notch services and we are delighted to know that we have met your expectations every time. We always aim to make every visit a perfect one for our clients.

Thank you again for your continuous support and for taking the time to leave us such a kind review. We can't wait to see you again for your next appointment!

Warm regards,

The Team at Richard Ward Hair & Metrospa

Fantastic as usual

Sally Nicholson
7th Jun 2025
Team Member: Tommy
5.0
Appointment verified by Phorest

Great a usual. Pleasure to have my hair cut.

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Response from Richard Ward Hair & Metrospa

Hi Sally,

Thanks for taking the time to leave us a review! We're so glad you had a great experience at our salon and that you enjoyed your haircut. We strive to make each visit a pleasurable one for our clients.

Looking forward to seeing you next time!

Warm regards,
The team at Richard Ward Hair & Metrospa

Cut and blow dry

Veronique Kassner
7th Jun 2025
Team Member: Mario
5.0
Appointment verified by Phorest

Mario has looked after my hair for years. He knows his craft.

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Response from Richard Ward Hair & Metrospa

Dear Veronique Kassner,

Thank you so much for taking the time to leave a review about your experience with us. We're thrilled to hear that Mario has been your go-to stylist for years and that he's mastered his craft. It's always great to know that our clients trust and appreciate our team's work.

We're dedicated to providing quality services and making sure our clients feel and look their best. We're happy to have you as a loyal client and we can't wait to see you again soon.

Warmly,
The team at Richard Ward Hair & Metrospa

The best nail artist

Liz McCarthy
6th Jun 2025
Team Member: Jessie
5.0
Appointment verified by Phorest

Jessie did my nails last year when I was visiting London and she is such a great nail artist so I booked her again for this year. She introduced me to Builder Gel. I wish she was in Sydney and could do my nails all the time

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Response from Richard Ward Hair & Metrospa

Hi Liz,

Thank you for taking the time to leave us a review!

We are so glad to hear that you had a positive experience with our nail artist, Jessie. We are happy to hear that she introduced you to our Builder Gel and that you enjoyed it. Unfortunately, we don't want to send Jessie to Sydney, but we would love to have you back on your next visit.

Thank you for choosing our salon and we look forward to seeing you again!

Warmly,
The team at Richard Ward Hair & Metrospa

Mrs

Harriet Duetz
6th Jun 2025
Team Member: Elettra
5.0
Appointment verified by Phorest

Elettra was excellent. She listened to me carefully and gave her professional opinion, which was very valued. She cut my hair beautifully, I would highly recommend her.

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Response from Richard Ward Hair & Metrospa

Hi Harriet,

Thank you for taking the time to leave such a lovely review for Elettra! We are thrilled to hear that she provided you with excellent service and that you were happy with the results. We take great pride in our team's professionalism and their ability to listen to our clients' needs.

We are also glad that Elettra's professional opinion was appreciated and valuable to you. Our stylists are trained to provide personalised and expert advice to ensure our clients leave feeling confident and satisfied.

Thank you for recommending Elettra, we are grateful for your support. We hope to welcome you back to our salon in the future.

Best,
The Richard Ward Hair & Metrospa Team

Feedback

Anne
6th Jun 2025
Team Member: Kinga
5.0
Appointment verified by Phorest

It’s always a pleasure to see Kinga . She’s always friendly and cheerful and her work is excellent .
I might also add that the salon is run so very efficiently and all the staff ( very much including the front desk ) are great

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Response from Richard Ward Hair & Metrospa

Dear Anne,

Thank you so much for taking the time to leave such a lovely review. We're delighted to hear that you had a great experience with our talented stylist Kinga. We pride ourselves on providing excellent service with a smile, so it's wonderful to know that our efforts have not gone unnoticed.

Our team here at Richard Ward Hair & Metrospa works hard to ensure that our salon runs efficiently and smoothly, and we're thrilled that our efforts were reflected in your visit. We'll be sure to pass on your kind words to our entire team, including our amazing front desk staff.

Thank you again for choosing our salon, and we can't wait to see you again soon for another fantastic experience!

Best,
The Team at Richard Ward Hair & Metrospa

Highlights and blow dry

Cherry
6th Jun 2025
Team Member: Tommy
5.0
Appointment verified by Phorest

Fabulous blow dry as ever. This time we tried a little change from a side to middle parting. I love it. I needed a new subtle change . Tommy’s blow dry is incredible, lift , volume and bounce.

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Response from Richard Ward Hair & Metrospa

Hi Cherry,

Thank you for taking the time to leave us such a lovely review. We're so glad that you enjoyed your blow dry and the change in parting. We always strive to provide the best service and it's great to hear that Tommy did an incredible job with your hair, giving it lift, volume, and bounce.

We understand that sometimes we all need a little change and we're happy that we could help you achieve it. We hope to see you again soon and provide you with another fantastic experience.

Best regards,
The team at Richard Ward Hair & Metrospa

My visit

Sarah Richter
6th Jun 2025
5.0

Patrick is not listed!
Everything marvellous as always

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Response from Richard Ward Hair & Metrospa

Hi Sarah,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a marvellous experience with us at the salon. We strive to provide top-notch services and we are glad to know we met your expectations.

Unfortunately, we have now given Patrick his platform, and we appreciate your kind words nonetheless! We hope to see you again soon for another amazing experience.

Best regards,
The team at Richard Ward Hair & Metrospa

Miles- Brown

Patrice
6th Jun 2025
Team Member: Adolfo
5.0
Appointment verified by Phorest

I have been coming to Richard Ward for over 20 years starting off in Sloane Street.
Richard Ward is a high performing Salon ( excuse the phrase a bit educational but as a Headteacher I know what high performers look like.
Adolpho a class act and a lovely man, Marie hair colourist top class and a nice person all the receptionists very professional, Richard won’t know me but I see him working away, apart from being charming he works as hard as the others all of the staff I’ve asked about working at RW describe it as ‘ a lovely place to work, and it’s like a family’ that’s because of the leadership at the top.
The new refurbishment is very nice and your staff appreciate it.
I hope that is helpful and you all have continued success in your profession. I hope that is helpful,
Patrice Miles Brown

Service
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Response from Richard Ward Hair & Metrospa

Dear Patrice,

Thank you so much for taking the time to write such a lovely review of our salon. It means a lot to us that you have been a loyal customer for over 20 years, starting off in Sloane Street.

We are thrilled to hear that you find our salon to be a high-performing one. Adolpho and Maria are truly talented and we are so glad that their services have met your expectations. Our team works hard to create a welcoming and professional atmosphere for our clients and the fact that you see us as a family is a testament to that.

We appreciate your kind words about our recent refurbishment. Our staff takes great pride in their work and we are so glad that it has been noticed and appreciated by our clients.

We are grateful for your continued support and hope to see you at the salon soon.

Best,
The team at Richard Ward Hair & Metrospa

Simply the best

James
6th Jun 2025
Team Member: Tommy
5.0
Appointment verified by Phorest

Tommy has been cutting my hair for years, and he feels like the find of a lifetime. Nobody else can do it quite like him. Always on time, very professional and leaves me feeling amazing at the end of the day.

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Response from Richard Ward Hair & Metrospa

Hi James,

We are thrilled to hear that you have such a positive experience with Tommy at our salon! Our team works hard to ensure that each client leaves feeling amazing and we are glad that Tommy has been able to provide you with exceptional service for years.

Thank you for highlighting his professionalism and punctuality, we will make sure to pass along your kind words to him. We are happy to have you as a loyal customer and we look forward to welcoming you back to our salon soon.

Best,
The team at Richard Ward Hair & Metrospa

The best

Antonia Merrill
5th Jun 2025
Team Member: Jonathan
5.0
Appointment verified by Phorest

As always a great haircut and so lovely to see him

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Blonds Have More Fun!

Joy Cesmig
5th Jun 2025
Team Member: Fiona
5.0
Appointment verified by Phorest

This wonderful stylist and wonderful human being has being doing my hair for many decades! She's a brilliant technician and just the best cutter around!

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Response from Richard Ward Hair & Metrospa

Hello Mrs C,

Thank you so much for your kind words about our Fiona! We're delighted to hear that she has been taking care of you and your hair. We agree that she is not only a brilliant stylist but a wonderful human being as well.

We appreciate you taking the time to leave us such a lovely review.

Your continued support and loyalty means a lot to us.

We look forward to seeing you again soon at the salon.

All the best,
The team at Richard Ward Hair & Metrospa