Richard Ward Hair & Metrospa

82 Duke of York Square, Sloane Square, Chelsea, Greater London, SW3 4LY

About us

Award-Winning

Richard’s uber-cool, award-winning Sloane Square salon plays host to a team of over 90 expert staff, looking after the hair and beauty needs of over 1,200 clients per week. Housed in a stunning Grade II listed building flooded with natural light, the RW brand has been synonymous with creating chic Chelsea hair and beauty for 3 decades.

Past winner of Outstanding Salon of the Year at the London Hair and Beauty Awards, and Hair Magazine’s London Salon of the Year, the salon has been described as ‘leisurely and luxurious yet unpretentious’. Home to over 250 innovative hair and beauty treatments and services, all designed to deliver couture hair and bespoke beauty, the salon includes the renowned Metrospa, our unique brand of city day spa; a state-of-the-art pampering zone featuring expert, celebrated therapists and exclusive Decleor, SkinCeuticals, Intraceuticals and Shellac and Footlogix treatments.

Richard’s unique, long-standing team has been dubbed by Vogue Magazine as ‘obsessional about that elusive personal touch’ in his ‘spectacularly sunny, cleverly sectioned space’, likening the salon’s manager Gavin to a maitre’d at The Ivy. Italian Vanity Fair describes Richard Ward Hair & Metrospa as one of the most ‘ultra-glamour salons’ not only in Europe but world-wide, cementing Richard’s Italian reputation as ‘Golden Scissors’ and further cementing his global reputation for his eponymous, inimitable Chelsea Blow Dry.

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Opening hours

Monday 09:00 - 18:00
Tuesday 08:30 - 19:00
Wednesday 08:30 - 19:00
Thursday 08:30 - 19:00
Friday 08:30 - 19:00
Saturday 09:00 - 19:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body
Aesthetics

Our work

Reviews

4.87
595 verified reviews
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Filter by rating

Thomas is the best!

Amisha
12th Nov 2025
Team Member: Thomas
4.5
Appointment verified by Phorest

After bad experiences of having my colour done at other places / other colourists o am so glad Thomas came so highly recommended. I can trust him to do the next job every time, thank you Thomas!

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Response from Richard Ward Hair & Metrospa

Hi Amisha,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with Thomas at our salon. We always strive to provide the best service possible and it's great to hear that we met your expectations. Thomas will be delighted to know that you trust him to do your color. Thank you for choosing us and we look forward to seeing you again soon.

Best regards,

The Team at Richard Ward Hair & Metrospa

Great Highlights

Susan Nunn
11th Nov 2025
Team Member: Ryan
4.5
Appointment verified by Phorest

Ryan takes care, listens and delivers great results!

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Response from Richard Ward Hair & Metrospa

Dear Susan,

Thank you for taking the time to leave us a review. We are thrilled to hear that you had a great experience with our team, particularly with Ryan. We take great pride in our ability to listen to our clients' needs and deliver great results.

We truly appreciate your kind words and hope to see you again soon at our salon. Thank you for choosing Richard Ward Hair & Metrospa.

Best regards,
The team at Richard Ward Hair & Metrospa

Fab cut!

Susan Nunn
11th Nov 2025
Team Member: Jonathan
4.5
Appointment verified by Phorest

5* Great cut, really precise and Jonathan takes so much care!

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Response from Richard Ward Hair & Metrospa

Hi Susan!
Thank you so much for leaving us such a lovely review. We are thrilled to hear that you had a great experience with us. We take great pride in our stylists' attention to detail, and it means a lot to us when our clients notice and appreciate it. We hope to see you again soon for your next visit.
All the best from the team here at Richard Ward Hair & Metrospa.

How to change yourlife

Margaret armstrong
11th Nov 2025
Team Member: Edna
5.0

Fabulous

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Response from Richard Ward Hair & Metrospa

"Dear Margaret,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a fabulous experience at our salon. Our team is dedicated to providing top-notch services and it means a lot to us when our clients are satisfied.

We hope to see you again soon for another pampering session. Your hair deserves only the best!

Best regards,
The team at Richard Ward Hair & Metrospa."

Excellent service

Margaret Farley
10th Nov 2025
Team Member: Karen
5.0

Excellent cut and style from Karen as usual.

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Response from Richard Ward Hair & Metrospa

Hi Margaret,
Thank you so much for taking the time to leave such a lovely review for our salon. We're thrilled to hear that you had another great experience with Karen. We're lucky to have such talented stylists on our team!
We look forward to seeing you again soon for your next cut and style.
Best wishes,
The team at Richard Ward Hair & Metrospa

Extremely Satisfied

Tirzah
8th Nov 2025
Team Member: Patrick
5.0
Appointment verified by Phorest

I called on a whim to see if I could get in, was able to see Kathy and Patrick and an excellent highlight, cut and style experience!! This salon is above the clouds!!

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Response from Richard Ward Hair & Metrospa

Hi Tirzah,

Thank you so much for taking the time to write such a lovely review about your experience at our salon. We are delighted that you were able to schedule an appointment with Kathy and Patrick and had such a positive experience.

We strive to provide our clients with the best service, and it means a lot to us to hear such positive feedback.

We hope to see you again soon and provide you with another great salon experience.

Thank you,
The Team at Richard Ward Hair & Metrospa

Fab Fiona

Michelle
8th Nov 2025
Team Member: Fiona
5.0
Appointment verified by Phorest

Fiona is fantastic
She gets what you want from your haircut and delivers
Fiona has a great gift of understanding her clients

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Response from Richard Ward Hair & Metrospa

Dear Michelle,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a fantastic experience with Fiona at our salon. She truly has a special gift of understanding her clients, and we are lucky to have her on our team.

We are always striving to provide exceptional services and we are delighted that we were able to deliver exactly what you wanted from your haircut. We hope to see you at the salon again soon for more pampering and great hair!

Best regards,
The team at Richard Ward Hair & Metrospa

Consistently amazing

Honor
8th Nov 2025
Team Member: Megan
5.0
Appointment verified by Phorest

Both Rebecca and Megan were great. Consistently amazing. I trust them completely and they always get it right, I leave happy every single time.

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Response from Richard Ward Hair & Metrospa

Hi Honor!

Thank you so much for taking the time to share your experience with us. We truly appreciate your loyalty and trust in Rebecca and Megan. Knowing that they consistently provide amazing service motivates us to continue delivering a great experience to all our clients. We are blessed to have them on our team!

We can't thank you enough for choosing our salon, and we're already looking forward to seeing you again in the near future. Until then, take care and stay fabulous!

Best regards,
The Team at Richard Ward Hair & Metrospa

Elletra - Saviour

Milo
7th Nov 2025
Team Member: Elettra
5.0
Appointment verified by Phorest

First time with Elettra / the salon in general. Hadn’t liked my hair few months and tried many different places around London. Elettra put me at ease and styled my curls like no other before, best haircut I’ve ever had. Thank you so much.

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Response from Richard Ward Hair & Metrospa

Hi Milo,

Thank you so much for your lovely review. We are thrilled to hear that you had a positive experience at our salon with Elettra. We are so glad that she was able to put you at ease and give you the best haircut you've ever had. We are lucky to have such talented and dedicated stylists like Elettra on our team.

Please do come visit us again for any future hair needs. We would be happy to have you back. Thank you for choosing our salon and for giving us the opportunity to make you feel fabulous.

Best,
The Team at Richard Ward Hair & Metrospa

Amazing experience, as always..

Helen Tonkin
6th Nov 2025
Team Member: Joey
5.0
Appointment verified by Phorest

Having moved out of London a few months ago I thought it might be a good idea to find a more local hairdresser... But then I realised, I just knew, no one could replace Joey as my long trusted stylist!!! Returned to the fold after a 5 month absence to be greeted warmly and given yet another fantastic cut and re-do! Happy, happy customer! After 15 yrs. I'll never go anywhere else!

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Response from Richard Ward Hair & Metrospa

Hi Helen,

Thank you for taking the time to leave a review about your recent visit to our salon. We are so happy to hear that you chose to return to us after your move out of London. We understand how important it is to find a trusted stylist, and we are honored to have that title for you. Joey is truly talented and we are glad he was able to give you another fantastic cut and re-do. We hope to continue providing you with top-notch service for many more years to come. Thank you for being a loyal customer for 15 years, we truly appreciate it.

Best,
The team at Richard Ward Hair & Metrospa

Boucher

Ciara
6th Nov 2025
Team Member: Karen
5.0
Appointment verified by Phorest

Karen is so good at knowing how to cut and style my hair. I completely trust her advice. I always leave feeling fabulous. Highly recommend. Thank you Karen. X

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Response from Richard Ward Hair & Metrospa

Hi Ciara,

Thank you for your lovely review! We're so glad to hear that Karen has been able to provide you with great haircuts and styling that make you feel fabulous. Our team at Richard Ward Hair & Metrospa is committed to providing top-notch services to all our clients, and we're pleased to know that Karen has exceeded your expectations.

It means a lot to us that you trust Karen's advice and highly recommend her to others. We will make sure to pass along your kind words to her. We appreciate your support and hope to see you back at our salon soon for your next appointment.

Best wishes,
The team at Richard Ward Hair & Metrospa

Manicure

Rhona Luthi
6th Nov 2025
Team Member: Pinki
5.0
Appointment verified by Phorest

As always Pinki was a delight, she is a true professional, very talented and does an amazing job

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Response from Richard Ward Hair & Metrospa

Hi Rhona,

Thank you so much for taking the time to leave us such a glowing review! We are thrilled to hear that Pinki took such great care of you during your visit to our salon. She truly is a gem!
We are glad to know that you were happy with the service Pinki provided and that you left feeling great about your nail service.
We appreciate your kind words and look forward to welcoming you back to our salon in the future.

Best regards,

The team at Richard Ward Hair & Metrospa

Haircut

Shane
6th Nov 2025
Team Member: Patrick
4.0
Appointment verified by Phorest

Best hair wash, head massage and haircut in london! Add in a citron pressé and you have bliss.

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Response from Richard Ward Hair & Metrospa

Dear Shane,

Thank you so much for your kind words about your recent visit to our salon. We are thrilled to hear that you had the best hair wash, head massage and haircut in London! Our team takes pride in providing top-notch services, and it means a lot to us that you had such a great experience.

We are happy to know that you enjoyed our citron pressé as well, as we believe in offering our clients a full and relaxing experience. Your satisfaction is our top priority and we are grateful for your positive feedback.

We can't wait to welcome you back for your next appointment at our salon. Thank you for choosing us and we hope to see you soon.

Best regards,
The team at Richard Ward Hair & Metrospa

Cut and blowdry

Colette
6th Nov 2025
Team Member: Robert
5.0
Appointment verified by Phorest

Robert is always great and gives a wonderful cut and a terrific blowdry

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Response from Richard Ward Hair & Metrospa

Hello Colette,

Thank you so much for your lovely review! We are delighted to hear that you had a great experience with Robert and were happy with your cut and blowdry.

We appreciate your feedback and are thrilled that Robert was able to give you a wonderful haircut and blowdry. We will make sure to pass along your kind words to him.

Thank you for choosing our salon and we look forward to seeing you again!

Best wishes from the team at Richard Ward Hair & Metrospa.

Amazing 5 star ! ⭐

Kate Fuller
6th Nov 2025
Team Member: Cristiano
5.0
Appointment verified by Phorest

He always does a fabulous job! Xx

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Response from Richard Ward Hair & Metrospa

Hi Kate, thank you so much for taking the time to leave us a review! We're delighted to hear that you always have a fabulous experience with us. We strive to provide top-notch hair and spa services to all our clients and it's gratifying to know that we've met your expectations. Thank you for your continuous support and we look forward to seeing you again soon! Take care, the team at Richard Ward Hair & Metrospa.

Excellent cut and dry…. As always

Frances
6th Nov 2025
Team Member: Ashleigh
5.0
Appointment verified by Phorest

There’s a reason I have been visiting Ashleigh for over 20 years! The fact that I have been travelling to see her for this long says it all. Always the most special experience and the result always perfect and draws many compliments!

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Response from Richard Ward Hair & Metrospa

Hi Frances,

Thank you so much for your wonderful review! We are thrilled to hear that you have been a loyal client of Ashleigh's for over 20 years - that says a lot about the exceptional service and results that she provides. We are so happy to hear that you have always had a special and perfect experience with her, and that it has drawn many compliments.

We truly appreciate your continued support and patronage. It's clients like you that make our job so rewarding. We can't wait to welcome you back to the salon for your next appointment.

Best wishes,
The team at Richard Ward Hair & Metrospa

Cut with Cristiano

Chloe
5th Nov 2025
Team Member: Cristiano
5.0

Cristiano is a sweetheart and did a fantastic job - I left the appointment feeling like a model, super super happy and with the sort of blow dry that makes you crash your car because you can’t stop flipping your hair around. Obsessed!

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Response from Richard Ward Hair & Metrospa

Hi Chloe,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that Cristiano did such a fantastic job and that you left feeling like a model. We always strive to make our clients happy and it sounds like we succeeded in your case. Beware of flipping your hair while driving, we wouldn't want any accidents! ;)

Thank you again for your kind words and we can't wait to have you back at our salon for another amazing experience.

Take care,

The team at Richard Ward Hair & Metrospa

Mrs

Mikki Bramhall
5th Nov 2025
Team Member: Ashleigh
5.0
Appointment verified by Phorest

Relaxing, quiet, gentle time and a great hair cut at the end!

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Response from Richard Ward Hair & Metrospa

Hi Mikki,

Thank you for taking the time to leave us a review. We are delighted to hear that your experience with us was relaxing, quiet, and gentle. Our team strives to provide a calming and comfortable atmosphere for all our clients.

We are also pleased to know that you were satisfied with your haircut. Our stylists take great pride in their work and it is always wonderful to receive positive feedback.

We look forward to welcoming you back to our salon in the future.

Best,
The Richard Ward Hair & Metrospa team.

Blow dry/ hair styling

Ann
5th Nov 2025
Team Member: Denise
5.0

Denise was amazing!

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Response from Richard Ward Hair & Metrospa

Dear Ann,

Thank you so much for taking the time to leave a review. We are thrilled to hear that Denise provided you with an amazing experience at our salon.

It means the world to us that our team members are able to make our clients feel special and satisfied with their services.

We look forward to seeing you again soon and providing you with even more wonderful experiences.

Best wishes,
The team at Richard Ward Hair & Metrospa

Lovely visit to my dream team

Allicia
4th Nov 2025
Team Member: Maria
5.0
Appointment verified by Phorest

Maria is simply the best colorist. I travel here from the U.S. and always have my color and cut done at Richard Ward. Fiona is an excellent stylist and hair cutter - she is so precise. I call the two my dream team!! They are simply the best!!

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Response from Richard Ward Hair & Metrospa

Hi Allicia,

Thank you for taking the time to leave us such a lovely review! We are so happy to hear that you had a great experience with our talented team. Maria and Fiona are truly the dream team and we are proud to have them as part of our salon family. We are glad that you have chosen us for your hair needs when you are in the UK.

We look forward to welcoming you back at Richard Ward Hair & Metrospa on your next visit!

Warm Regards,

The team at Richard Ward Hair & Metrospa

I come out looking prettier, thinner, younger and richer!

Carolyn
4th Nov 2025
Team Member: Joey
5.0
Appointment verified by Phorest

Joey brings out the best which is a disaster as I then come out and spend so much money on clothes etc as everything looks so much better than usual!

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Response from Richard Ward Hair & Metrospa

Dear Carolyn,

Thank you so much for taking the time to review our salon. We're delighted to hear that Joey always brings out the best. Our team takes great pride in helping our clients look and feel their best.

We understand that sometimes trying a new hairstyle can lead to a new wardrobe as well. We're happy to hear that you feel confident and stylish after your visits with us.

Thank you for your support, and we can't wait to welcome you back again soon.

Best wishes from the team at Richard Ward Hair & Metrospa.

So welcoming … and wow!

Sarah Hartley
4th Nov 2025
Team Member: Caterina
5.0
Appointment verified by Phorest

Booked in for a bouncy blow dry with Catarina, who was really lovely, advised me on the best products to use on my hair and we had a good chit chat - she was lovely x such a lovely building and like a tardis!

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Response from Richard Ward Hair & Metrospa

Hi Sarah Hartley,

Thank you so much for taking the time to write about your experience with Catarina at our salon. We're thrilled to hear that you enjoyed your blow dry and that Catarina was able to provide you with helpful product recommendations for your hair.

Our team takes great pride in creating a friendly and welcoming atmosphere for all our clients, and it makes us happy to know that you had a good chat with Catarina. We agree - our salon may seem small from the outside, but it's truly a beautiful "tardis" on the inside!

We appreciate your kind words and hope to see you again soon for another great pampering session.

Best,
The Team at Richard Ward Hair & Metrospa

Wonderful visit to the hairdressers

Christine Stockwell
3rd Nov 2025
Team Member: Mario
5.0
Appointment verified by Phorest

Always a wonderful experience. Made to feel very special

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Response from Richard Ward Hair & Metrospa

Hi Christine,

Thank you for leaving such a lovely review! We strive to make every experience at our salon a wonderful one and it means a lot to us that you felt special during your visit.

We are always here to make sure you leave feeling your best and we can't wait to have you back for your next appointment.

Best wishes from all of us at Richard Ward Hair & Metrospa.

Nando is the best !!

Jill Hatley
1st Nov 2025
Team Member: Nando
5.0
Appointment verified by Phorest

After over 11 years no one else will be allowed to touch my hair. Always a pleasure to come to the salon. From the reception staff, the juniors and of course Nando , professional, amazing people skills and such a good cutter

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Response from Richard Ward Hair & Metrospa

Hi Jill,

Thank you so much for your kind words and loyalty over the past 11 years. We are thrilled to hear that you have entrusted us with your hair and that you always enjoy your visits to the salon. Our team takes great pride in providing exceptional service, from our talented reception staff to our skilled junior stylists. It's always a pleasure having you at the salon, and we will be sure to pass along your compliments to Nando.

We appreciate your support and can't wait to see you on your next visit.

Best Wishes,
The Team at Richard Ward Hair & Metrospa

Expert and kind

Helen Lederer
1st Nov 2025
Team Member: Gina
5.0
Appointment verified by Phorest

Amazing as ever. After a facial I leave glowing and at least a foot taller as the worries evaporate. Highly professional expert in all areas. But I have been using for over 10 years

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Response from Richard Ward Hair & Metrospa

Hi Helen,
Thank you for leaving such a lovely review of your experience at our salon. We are delighted to hear that you had an amazing time with us, and feel glowing and rejuvenated after your facial. It's always our goal to provide the highest level of professionalism in all areas of our services, and we are glad to know that we have been consistent in keeping you happy for over 10 years.
We truly appreciate your loyal support and we can't wait to welcome you back for your next visit. Wishing you all the best!
From everyone at Richard Ward Hair & Metrospa.

Edna is amazing

Jessica
1st Nov 2025
Team Member: Edna
5.0
Appointment verified by Phorest

She is always wonderful and works miracles on my hair, very informative with her advice on how to properly care for my hair, always friendly and professional

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Response from Richard Ward Hair & Metrospa

Hi Jessica,

Thank you for leaving such a lovely review about your experience at our salon! We're so glad to hear that you had a wonderful time and that our team was able to work miracles on your hair. Your kind words about our staff being informative and professional mean a lot to us.

We always strive to provide the best service and are happy to hear that our advice on how to care for your hair was helpful. Thank you for your continued support and we look forward to seeing you again soon!

Take care,
The team at Richard Ward Hair & Metrospa

Amazing as always!

Lindsey Hawke-Davies
1st Nov 2025
Team Member: Jonathan
5.0
Appointment verified by Phorest

An amazing cut and blow dry with Jonathan. I’m always pleased with my hair and would definitely recommend him. ✂️ ❤️

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Response from Richard Ward Hair & Metrospa

Hi Lindsey Hawke-Davies,

We are thrilled to hear that you had an amazing cut and blow dry experience with Jonathan! Our team takes great pride in providing top-notch services and we are glad that you were pleased with your hair.

Thank you for recommending Jonathan and we look forward to seeing you again soon! ✂️ ❤️

Best,
The team at Richard Ward Hair & Metrospa

Mrs

Georgia Hayley
1st Nov 2025
Team Member: Nando
5.0

Nando is the best!

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Response from Richard Ward Hair & Metrospa

Dear Georgia Hayley,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a great experience at our salon.

Nando is an exceptional member of our team and we are so glad that he made your visit even more enjoyable. We will be sure to pass along your kind words to him.

Thank you for choosing our salon and we hope to see you again soon!

Best,
The Team at Richard Ward Hair & Metrospa

Mrs

Vicky Davis
1st Nov 2025
Team Member: Robert
5.0
Appointment verified by Phorest

Robert is an excellent hairdresser & a real gentleman.

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Response from Richard Ward Hair & Metrospa

Hi Vicky, thank you so much for taking the time to leave this lovely review about Robert. We are thrilled to hear that you had a great experience with him and that he exceeded your expectations. We strive to provide our clients with exceptional service and it is wonderful to know that Robert has met that standard. We appreciate your kind words and hope to see you again soon at our salon. Thank you again for choosing us.
Best regards, the team at Richard Ward Hair & Metrospa.

Transformed ❤️

Heather. Stewart
31st Oct 2025
Team Member: Jonathan
5.0
Appointment verified by Phorest

a transformation from Worzel Gummidge into a very happy customer. Excellent cut and blow dry. Highly recommend. ⭐️⭐️⭐️⭐️⭐️

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Response from Richard Ward Hair & Metrospa

Hello Heather,

Thank you so much for your lovely review! We are thrilled to hear that you had such a great experience with us, and we were able to give you a fantastic cut and blow-dry. It means a lot to us that you would highly recommend us to others. We take pride in providing top-notch services and ensuring our customers leave feeling transformed and happy.

We hope to see you again soon for another pampering session! Thank you for choosing our salon and for your support. Take care!

All the best from the team at Richard Ward Hair & Metrospa.

Super stylist

Moira citton
30th Oct 2025
Team Member: Sabina
5.0
Appointment verified by Phorest

Sabina is an excellent stylist with a very pleasant manner. I felt confident that she would make the best of my hair and she did. I’d throughly recommend her.

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Response from Richard Ward Hair & Metrospa

Hi Moira,

Thank you for your lovely review! We are so pleased to hear that Sabina exceeded your expectations and left you feeling confident with your hair. We will make sure to pass on your kind words to her.

We hope to see you again soon at our salon, where our team is dedicated to providing quality services and creating a pleasant atmosphere for our clients.

Warmest regards,
The team at Richard Ward Hair & Metrospa

Fabulous Hair

Gill
30th Oct 2025
Team Member: Robert
5.0
Appointment verified by Phorest

Wonderful Man
Fabulous Hair Cut
Made to feel very Special
Would never change
10/10 Experience 5Stars

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Response from Richard Ward Hair & Metrospa

Hi Gill! Thank you so much for your kind words and 10/10 rating. We are thrilled to hear that you had a wonderful experience and that your hair cut turned out fabulous. Making our clients feel special is our top priority and we are glad we achieved that for you. We are honored to have earned your loyalty and we promise to always provide you with the best service. Thank you for choosing us and we can't wait to see you again soon! Best wishes, The team at Richard Ward Hair & Metrospa.

Cut and blow dry

Julia Pearce
30th Oct 2025
Team Member: Cristiano
5.0
Appointment verified by Phorest

Beautiful🤗. Always always fantastic❤️

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Response from Richard Ward Hair & Metrospa

Dear Julia,
Thank you so much for your lovely review! We are thrilled to hear that you had a fantastic experience at our salon. Our team at Richard Ward Hair & Metrospa takes great pride in creating beautiful and enjoyable experiences for our clients, and we appreciate you taking the time to share your kind words.
If there is anything else we can do to enhance your visits with us, please don't hesitate to let us know. We can't wait to welcome you back to our salon soon!
Warmly,
The team at Richard Ward Hair & Metrospa

Prince of cuts

Anonymous
30th Oct 2025
5.0

Is actually the king of cuts xx

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Precision cutting

Lucylou
30th Oct 2025
Team Member: Delta
4.5
Appointment verified by Phorest

As ever a tremendous cut. Very happy. Excellent scalp massage by JJ too.

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Response from Richard Ward Hair & Metrospa

Dear Lucylou,

Thank you for taking the time to leave a review of your recent visit to our salon. We are so glad to hear that you had a tremendous cut and were very happy with the result. JJ always provides excellent scalp massages, so we are happy you enjoyed that as well.

We appreciate your continued support and can't wait for your next visit. Our team here at Richard Ward Hair & Metrospa is always here to provide you with the best service and care.

Thank you again for your kind words. See you soon!

Best wishes,
The Team at Richard Ward Hair & Metrospa

Fabulous

Gill Davis
30th Oct 2025
Team Member: Robert
5.0
Appointment verified by Phorest

5Stars Sevice
Fabulous Man
Fabulous Haircut
Would never go else where
Just Wonderful all round

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Response from Richard Ward Hair & Metrospa

Hi Gill,

Thank you so much for leaving us a review and giving us such a glowing recommendation! We are thrilled to hear that you had a wonderful experience at our salon.

We truly appreciate your loyalty, and we are so glad that you wouldn't go anywhere else. We hope to continue exceeding your expectations in the future. Thank you for choosing our salon and we look forward to seeing you again soon!

Best wishes,
The team at Richard Ward Hair & Metrospa

Blow Dry

Judith
30th Oct 2025
Team Member: Adolfo
4.5
Appointment verified by Phorest

Always love my appointments with Adolfo. A fabulous blow dry.
Thank you. X

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Response from Richard Ward Hair & Metrospa

Dear Judith,

Thank you very much for taking the time to leave this lovely review. We are delighted to hear that you always enjoy your appointments with Adolfo and that you had a fabulous blow dry with us. We strive to provide our clients with top quality services and it is truly rewarding to know that we have met your expectations.

We look forward to seeing you again soon and providing you with another excellent experience. Thank you for choosing our salon for your hair needs.

Warmly,

The Team at Richard Ward Hair & Metrospa

Haircut

Patricia
29th Oct 2025
Team Member: Cristiano
5.0

Amazing haircut, precise and elegant.

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Response from Richard Ward Hair & Metrospa

Hi Patricia, thank you so much for taking the time to leave such a kind review! We're delighted to hear that you had an amazing haircut from Crissy. We take great pride in our stylists' precision and attention to detail, so it's wonderful to hear that it was reflected in your experience.
We hope to see you again soon and provide another fantastic service. Thank you for choosing our salon.
Best,
The Team at Richard Ward Hair & Metrospa

Wonderful experience !

Andrea Grollet
29th Oct 2025
Team Member: Nando
5.0
Appointment verified by Phorest

Nando gave me the best haircut I’ve had in years! Fantastic hairdresser and very skilled indeed!

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Response from Richard Ward Hair & Metrospa

Hi Andrea, thanks for taking the time to leave us such a lovely review! We are thrilled to hear that Nando provided you with the best haircut you've had in years. We pride ourselves on having a team of highly skilled hairdressers who are committed to providing exceptional service to our clients. Make sure to book your next appointment with us, so Nando can continue to work his magic on your hair. Thank you again for your kind words!
- The team at Richard Ward Hair & Metrospa

Great Experience

Ileen Sangster
29th Oct 2025
Team Member: Edna
5.0
Appointment verified by Phorest

Last minute appointment to ‘fix’ a bad cut.
Edna really listened to what I wanted, fixed the style and gave me exactly the blow dry I wanted.
I’ll be back!

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Response from Richard Ward Hair & Metrospa

Hi Ileen,

Thank you so much for taking the time to leave us a review! We are so glad that we were able to accommodate you with a last-minute appointment and that Edna did such a great job fixing your cut. We always strive to listen to our clients' needs and deliver exactly what they want, so we are thrilled to hear that you were happy with your blow-dry.

We would love to have you back for any future hair needs.

Thanks again for choosing our salon!

Best,

The team at Richard Ward Hair & Metrospa

Blow dry

Melissa wilkinson
29th Oct 2025
Team Member: Sabina
5.0
Appointment verified by Phorest

Sabina did a great job blow drying my hair. I’m actually quite fussy as always normally get a very big blow out which I don’t really like so she really listened to what I wanted and gave me probably my favourite blow dry in years. She was also super nice and quick. Will definitely be only booking her in future. .

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Response from Richard Ward Hair & Metrospa

Hi Melissa,

Thank you for taking the time to leave us a review. We're thrilled to hear that Sabina did such an amazing job with your blow-dry. We understand that everyone has their own preferences, and she was able to listen to yours and deliver exactly what you wanted. It's fantastic that you had such a positive experience, and we can't wait to have you back. We'll be sure to pass on your kind words to Sabina, and we're sure she will be delighted to hear them. See you at your next appointment.

Best wishes,

The Team at Richard Ward Hair & Metrospa

Perfection

Jane london
29th Oct 2025
Team Member: Ashleigh
5.0
Appointment verified by Phorest

It’s a joyous occasion coming to RW. Everyone very friendly and a great haircut too.

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Response from Richard Ward Hair & Metrospa

Hello Jane,

Thank you so much for leaving us such a lovely review! We are thrilled to hear that you had a joyful experience at the salon. We are also delighted to hear that you received a great haircut, as that is always our top priority.

We appreciate you taking the time to share your positive experience with others. It means a lot to us! We can't wait to see you again for your next haircut.

Warmly,
The team at Richard Ward Hair & Metrospa

Recent appointment

Jane Strathclyde
29th Oct 2025
Team Member: Megan
5.0
Appointment verified by Phorest

As always, very happy with the way Megan styles my hair.

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Response from Richard Ward Hair & Metrospa

Hello Jane,

Thanks for taking the time to leave us a review. We are thrilled to hear that you are always happy with Megan's styling! She is definitely a skilled and talented member of our team.

We appreciate your kind words and value your loyalty to our salon. Your feedback means a lot to us and it motivates us to continue providing top-notch services.

Looking forward to seeing you again soon.

Warmest regards,
The Team at Richard Ward Hair & Metrospa

Wonderful experience

Anonymous
28th Oct 2025
5.0

Fiona was very friendly and informative fantastic haircut and blow dry. Thomas did my colour and I was really happy with his suggestions and the colour. Will definitely be coming back.

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Response from Richard Ward Hair & Metrospa

Dear Reviewer,

Thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you had a fantastic experience with us and that both Fiona and Thomas were able to provide you with exceptional services. We always strive to create a friendly and informative atmosphere in our salon, and we are delighted that you felt that during your visit.

We are also glad to hear that you were happy with your haircut and colour. Our team takes great pride in their work, and it means a lot to us that their suggestions and skills met your expectations.

It was a pleasure meeting you, and we cannot wait to welcome you back for your next appointment at Richard Ward Hair & Metrospa.

Best regards,

The team at Richard Ward Hair & Metrospa.

Beautiful stylist

Katie
28th Oct 2025
Team Member: Fiona
5.0
Appointment verified by Phorest

I have been coming to the salon for over two decades and after every visit I receive compliments on my cut and colour. Fiona is an incredibly skilled stylist and listens to what I’d like, but is also happy to advise. I wouldn’t go anywhere else.

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Response from Richard Ward Hair & Metrospa

Hey Katie,
thank you for your lovely review! We're so happy to hear that you've been a loyal customer for over two decades and that you always receive compliments on your hair after visiting us.

We're glad Fiona has been able to provide you with such great cuts and colors, and that she takes the time to listen to your preferences and give advice.

We appreciate your loyalty and hope to continue providing you with top-notch services.

Take care!

The team at Richard Ward Hair & Metrospa

Always great

Christopher Johnson
28th Oct 2025
Team Member: Fiona
5.0
Appointment verified by Phorest

Always a great haircut and Fiona’s conversation is always fun

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Response from Richard Ward Hair & Metrospa

Hi Christopher,

Thank you for your lovely review! We are so pleased to hear that you enjoyed your haircut with us and had a great time chatting with Fiona. Our team always strives to provide not just fantastic hair services, but also a fun and friendly atmosphere for our clients.

We appreciate your kind words and look forward to seeing you again at our salon. Have a wonderful day!

Best regards,
The Team at Richard Ward Hair & Metrospa

Outstanding professional with a true passion for hair

Charlie Birch
27th Oct 2025
Team Member: Elettra
5.0

Elettra is absolutely outstanding! I was a little nervous as my hair had really got out of hand, but she instantly put me at ease. She listened carefully to my ideas and also offered fantastic suggestions of her own. It’s clear she’s truly passionate about what she does, and an incredibly talented stylist. This is genuinely the best cut I’ve ever had. I can’t recommend her highly enough – she’s amazing.

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Response from Richard Ward Hair & Metrospa

Hi Charlie,

Thank you for taking the time to write such a glowing review about your experience at our salon. We are thrilled to hear that you had a fantastic time with Elettra and that she was able to put you at ease during your visit.

We take great pride in having a passionate and talented team here at Richard Ward Hair & Metrospa.

Thank you for trusting us with your hair, and we hope to see you again soon for another fabulous cut. Take care and stay safe!

The team at Richard Ward Hair & Metrospa.

Hair

Alex
26th Oct 2025
Team Member: Nando
5.0

Love Nando!

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Response from Richard Ward Hair & Metrospa

Hi Alex,
Thanks for leaving a review about your experience at our salon. We are so happy to hear that you loved your visit with us! Nando is a valued member of our team and we will be sure to pass along your kind words to him. We strive to provide a great service and we are glad to know that it was reflected in your visit. We hope to see you again soon for another great experience.
Warm regards,
The team at Richard Ward Hair & Metrospa

Hair cut

Judi palmer
25th Oct 2025
Team Member: Tommy
5.0

Tommy is a fantastic stylist - has always given me great advise and his cutting style is superb

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Response from Richard Ward Hair & Metrospa

Dear Judi,

Thank you so much for your lovely review! It means a lot to us that you have had such a positive experience with Tommy. We're glad to hear that his advice has been helpful and that you are happy with his cutting style. We will be sure to pass on your kind words to him.

We hope to see you at our salon again soon.

Best wishes,
The Team at Richard Ward Hair & Metrospa

Great hair cut and blow dru

Miranda Woodruff
25th Oct 2025
Team Member: Elettra
4.5
Appointment verified by Phorest

So happy with my haircut and blowdry, thank you!

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Response from Richard Ward Hair & Metrospa

Hi Miranda,
Thank you so much for the lovely review! We're thrilled to hear that you are happy with your recent haircut and blowdry. It means a lot to us that you took the time to leave us this feedback.
We look forward to seeing you again soon for your next appointment.
Best,
The team at Richard Ward Hair & Metrospa