Richard Ward Hair & Metrospa

82 Duke of York Square, Sloane Square, Chelsea, Greater London, SW3 4LY

About us

Award-Winning

Richard’s uber-cool, award-winning Sloane Square salon plays host to a team of over 90 expert staff, looking after the hair and beauty needs of over 1,200 clients per week. Housed in a stunning Grade II listed building flooded with natural light, the RW brand has been synonymous with creating chic Chelsea hair and beauty for 3 decades.

Past winner of Outstanding Salon of the Year at the London Hair and Beauty Awards, and Hair Magazine’s London Salon of the Year, the salon has been described as ‘leisurely and luxurious yet unpretentious’. Home to over 250 innovative hair and beauty treatments and services, all designed to deliver couture hair and bespoke beauty, the salon includes the renowned Metrospa, our unique brand of city day spa; a state-of-the-art pampering zone featuring expert, celebrated therapists and exclusive Decleor, SkinCeuticals, Intraceuticals and Shellac and Footlogix treatments.

Richard’s unique, long-standing team has been dubbed by Vogue Magazine as ‘obsessional about that elusive personal touch’ in his ‘spectacularly sunny, cleverly sectioned space’, likening the salon’s manager Gavin to a maitre’d at The Ivy. Italian Vanity Fair describes Richard Ward Hair & Metrospa as one of the most ‘ultra-glamour salons’ not only in Europe but world-wide, cementing Richard’s Italian reputation as ‘Golden Scissors’ and further cementing his global reputation for his eponymous, inimitable Chelsea Blow Dry.

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Opening hours

Monday 09:00 - 18:00
Tuesday 08:30 - 19:00
Wednesday 08:30 - 19:00
Thursday 08:30 - 19:00
Friday 08:30 - 19:00
Saturday 09:00 - 19:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body
Aesthetics

Our work

Reviews

4.88
841 verified reviews
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Value
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A great experience again thank you

Carolyn Ware
13th Feb 2026
Team Member: Joey
5.0
Appointment verified by Phorest

The hair wash is always excellent, the cut superb and I leave feeling so much happier!

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Response from Richard Ward Hair & Metrospa

Dear Carolyn, thank you so much for the lovely review!
Thank you for choosing our salon, and we look forward to seeing you again soon! Best regards,
The team at Richard Ward Hair & Metrospa.

Amazing Blow Dry

Lindsey Hawke-Davies
13th Feb 2026
Team Member: Jonathan
5.0
Appointment verified by Phorest

Wonderful blow dry by Jonathan. He always knows how to make my hair look great and I leave the salon feeling amazing!

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Response from Richard Ward Hair & Metrospa

Hi Lindsey,

Thank you for your kind words and for taking the time to leave us a review. We are so glad to hear that Jonathan gave you a wonderful blow-dry and that you left feeling amazing. We will be sure to pass along your compliments to Jonathan!
Warmly,
The team at Richard Ward Hair & Metrospa

Hair

Anonymous
13th Feb 2026
4.5

A lovely experience, Ashleigh listened to my ideas and implemented them perfectly

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Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you so much for taking the time to leave us a lovely review! We are thrilled to hear that you had a wonderful experience with our talented stylist Ashleigh.
We truly appreciate your kind words and are delighted that you enjoyed your visit at our salon. We strive to provide our clients with the best possible service and it's always a pleasure to receive positive feedback like yours.

Thank you for choosing our salon and we hope to see you again soon!

Best regards,

The team at Richard Ward Hair & Metrospa

Haircut by the best

Karen Walton
13th Feb 2026
Team Member: Robert
5.0
Appointment verified by Phorest

Amazing. As usual Robert is extremely professional whilst adding that personal touch.

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Response from Richard Ward Hair & Metrospa

Hi Karen,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had an amazing experience at our salon with Robert. We pride ourselves on providing a professional and personalized touch to all of our services. Your kind words truly mean a lot to our team.

We hope to see you again soon for another great visit.

Best,
The team at Richard Ward Hair & Metrospa

Blow dry

Rosy
13th Feb 2026
Team Member: Emily
5.0
Appointment verified by Phorest

Excellent. Sweet girl too

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Response from Richard Ward Hair & Metrospa

Dear Rosy,

Thank you so much for taking the time to leave such a lovely review! We are delighted to hear that you had an excellent experience at our salon. It means the world to us that you had a positive interaction with our team.

We truly appreciate your kind words about our sweet team member. We are lucky to have such talented and friendly individuals working with us.

Thank you again for your support and for choosing our salon. We can't wait to see you again soon!

Warmly,

The team at Richard Ward Hair & Metrospa

A very happy visit!

Jenny Cowpe
12th Feb 2026
Team Member: Vita
5.0
Appointment verified by Phorest

A fabulous pedicure and manicure, as ever, followed by Richard’s magic scissors to give me a wonderful haircut.
Thank you, Vita and Richard and see you again soon!

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Response from Richard Ward Hair & Metrospa

Hey Jenny,

Thank you so much for your wonderful review! We are thrilled to hear that you had a fabulous pedicure and manicure, as well as a wonderful haircut with Richard's magic scissors.

Warmly,
The team at Richard Ward Hair & Metrospa

Review

Anonymous
12th Feb 2026
5.0

She’s brilliant

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Response from Richard Ward Hair & Metrospa

Dear valued customer,

It means a lot to us that you took the time to leave such a lovely review. We look forward to welcoming you back and providing you with another amazing hair and spa experience.

Best regards,
The team at Richard Ward Hair & Metrospa.

Ms

Rebecca Marsham
12th Feb 2026
5.0

Another superb visit to Richard Ward’s! Rob did a wonderful cut. Not only that, every time I visit; I’m treated with the warmest welcome from your fantastic team. It’s been 25 years!!!! Love you guys!

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Response from Richard Ward Hair & Metrospa

Hi Rebecca,

It's amazing to hear that you have been a loyal customer for 25 years! We truly appreciate your continued support and love having you as part of our salon family.

We look forward to seeing you again soon and providing you with another fantastic hair experience.

Take care,

The team at Richard Ward Hair & Metrospa

Fiona

Chris J
12th Feb 2026
Team Member: Fiona
5.0
Appointment verified by Phorest

Always a great haircut

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Response from Richard Ward Hair & Metrospa

Hi Chris J,
Thank you for your kind words and for taking the time to leave a review. We are delighted to hear that you always have a great experience with us and that you are happy with your haircuts.
Take care,
The team at Richard Ward Hair & Metrospa

A delightful morning appointment

Jacqueline Edwards
11th Feb 2026
Team Member: Joey
5.0
Appointment verified by Phorest

I spent an extremely happy hour this morning with Joey who perfectly translated my wishes and I left the salon absolutely delighted with the results of his work. I am really looking forward to visiting the salon again.

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Response from Richard Ward Hair & Metrospa

Dear Jacqueline,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that Joey was able to understand and fulfill your hair wishes. We can't wait to have you back at our salon again soon.

Warmly,
The team at Richard Ward Hair & Metrospa

Always Fabulous

Diana Darwall
11th Feb 2026
Team Member: Denise
5.0
Appointment verified by Phorest

Always have the best time with Denise. Her colouring is excellent and I adore the blow dry too. Shout out to Liam.

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Response from Richard Ward Hair & Metrospa

Dear Diana,

Thank you so much for taking the time to leave us a lovely review.

We are thrilled to hear that you always have a great time with Denise and that her coloring skills are excellent.

We will definitely pass on your shout-out to Liam.

We look forward to welcoming you back soon for another wonderful experience.

Warmly,

The team at Richard Ward Hair & Metrospa

Great Cut

kathryn
10th Feb 2026
Team Member: Elettra
4.0
Appointment verified by Phorest

Electra is always professional, she is client friendly without talking too much - she becomes completely absorbed in her attention to cutting my hair and always does a top job

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Response from Richard Ward Hair & Metrospa

Hi Kathryn,

Thank you for taking the time to leave us a review! We are delighted to hear that you had a great experience with Electra.

We appreciate your kind words and look forward to seeing you again at our salon.

Best wishes

The team at Richard Ward Hair & Metrospa

Ms

Lynne Rowland
7th Feb 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Always love having my hair cut and styled by Joey

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Response from Richard Ward Hair & Metrospa

Hi Lynne, thank you for your lovely review! We are thrilled to hear that you always enjoy your visits with Joey for a cut and style. Your positive feedback means a lot to our team.

We can't wait to see you again for your next appointment at our salon.

Thank you for your continued support!

The Richard Ward Hair & Metrospa team

Consistently great!

Susan
7th Feb 2026
Team Member: Cristiano
5.0
Appointment verified by Phorest

Always a great experience and just the best haircuts I’ve ever had!!!!

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Response from Richard Ward Hair & Metrospa

Hi Susan,

Thank you so much for taking the time to leave us such a kind review. We're delighted to hear that you always have a great experience at our salon.

We look forward to seeing you again soon for another great haircut.
Take care,

The team at Richard Ward Hair & Metrospa

Barton

Christene
6th Feb 2026
Team Member: Alexander
5.0
Appointment verified by Phorest

Alexander is a talented and very professional colourist and is always kind and thoughtful..

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Response from Richard Ward Hair & Metrospa

Dear Christene,

Thank you so much for taking the time to leave us such a lovely review!

We will make sure to pass along your appreciation to Alexander. It means a lot to us to know that his kindness and thoughtfulness shines through in his work.

We truly value your feedback and hope to see you again soon at our salon!

Best regards,
The team at Richard Ward Hair & Metrospa

Amazed

Mrs Jayne Leech
6th Feb 2026
5.0

I’ve just had my hair restyled by Richard Ward and I honestly couldn’t be happier. My hair was down past the middle of my back and is now just by my shoulders, and the cut is absolutely beautiful. It feels so much healthier and has completely transformed the way my hair sits.

From the wash to the cut and the blow-dry, everything was amazing. My hair now feels bouncy, shiny and full of life — no longer long, lank and lifeless.

Richard is such a genuinely lovely man and made the whole experience a pleasure. I promise I won’t leave it two years before my next cut again! Thank you so much — I’m absolutely thrilled.

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Response from Richard Ward Hair & Metrospa

Dear Jayne,

Thank you for sharing your experience at our salon. We are thrilled to hear that you had a positive experience with Richard. We understand how daunting it can be to try a new hairstyle.

Thank you for your kind words about Richard. He truly is a talented and lovely individual, and we will make sure to pass on your compliments to him.

We look forward to welcoming you back to our salon in the future. Thank you again for choosing Richard Ward Hair & Metrospa.

Best regards,

The team at Richard Ward Hair & Metrospa

Excellenu

Karen
6th Feb 2026
Team Member: Jeff
5.0
Appointment verified by Phorest

He understood my hair exactly from looking at it. Very kind and experienced
Excellent cut!

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Response from Richard Ward Hair & Metrospa

Hi Karen,

Thank you so much for your kind words and for taking the time to leave us a review. We are delighted to hear that you had a great experience at our salon and that our stylist understood your hair perfectly. Our team is made up of experienced and skilled individuals who strive to provide excellent service to all our clients.

We are glad to hear that you were happy with your haircut and hope that it continues to look great. We appreciate your support and hope to see you again soon.

Best wishes,
The Team at Richard Ward Hair & Metrospa

Blonde genius

Isabel Smith
6th Feb 2026
Team Member: Lucia
5.0
Appointment verified by Phorest

My colour always looks incredible! She is so good at getting my blonde perfect, thanks Lucia you are the best x

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Response from Richard Ward Hair & Metrospa

Hi Isabel! Thank you so much for taking the time to leave us a review. We are thrilled to hear that you always love your colour - Lucia is truly amazing at getting those blondes just right! We'll be sure to pass along your kind words to her. Thank you for choosing our salon and we look forward to seeing you again soon.
Warmly, the team at Richard Ward Hair & Metrospa.

Recent appt

Jane
6th Feb 2026
Team Member: Maddie
5.0
Appointment verified by Phorest

Had a wonderful appt with Maddie. Great blow dry and very happy with a slightly different look to my usual, which I would def like to have again.

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Response from Richard Ward Hair & Metrospa

Hi Jane,

Thank you for taking the time to leave us a review. We're delighted to hear that you had a wonderful appointment with Maddie at our salon.

We hope to see you again soon at Richard Ward Hair & Metrospa.

Best,
The Team at Richard Ward Hair & Metrospa

Mrs

Angela Orlando
6th Feb 2026
Team Member: Cristiano
5.0

The best in the world

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Response from Richard Ward Hair & Metrospa

Hi Angela,

Thank you so much for your kind review! We are thrilled to hear that you think we are the best in the world. It truly means a lot to us to receive such praise from our clients.

Our team at Richard Ward Hair & Metrospa always strives to provide exceptional services and create a welcoming atmosphere for our clients. It's wonderful to know that you had a positive experience with us.

We look forward to seeing you again soon for your next appointment.

Take care!

The team at Richard Ward Hair & Metrospa

Mrs

Liz MacLachlan
5th Feb 2026
Team Member: Nando
4.5
Appointment verified by Phorest

As always everything was very easy from check in to the appointment. I hardly waited and as usual Nando was charming and curvy hair perfectly )which is why I come to Richard Ward.

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Response from Richard Ward Hair & Metrospa

Hi Liz,

Thank you so much for taking the time to leave such a kind review about your recent visit to our salon. We were delighted to hear that you had a seamless and enjoyable experience from check-in to your appointment.
We truly appreciate you choosing Richard Ward Hair & Metrospa, and we look forward to welcoming you back again soon. Take care!

Warmly,
The Team at Richard Ward Hair & Metrospa

Jackson

Heather
5th Feb 2026
Team Member: Vita
5.0
Appointment verified by Phorest

Just brilliant

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Response from Richard Ward Hair & Metrospa

Dear Heather,

Thank you so much for taking the time to leave us such a lovely review!

We truly appreciate your kind words, and it means a lot to our team. We hope to have you back at our salon soon, and we look forward to pampering you again!

Best regards,

The Team at Richard Ward Hair & Metrospa

Thank you

Chrysoula Zervoudakis
5th Feb 2026
Team Member: Emily
4.5
Appointment verified by Phorest

I hate blow dry (l consider them a waste of time and money) -But Emily understood exactly what l tried to explain and gave me a quick natural blow dry. Best ever! Very pleasant Thank you!!

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Response from Richard Ward Hair & Metrospa

Dear Chrysoula,

Thank you so much for taking the time to leave a review about your recent experience with Emily at our salon. We are delighted to hear that you had a great blow-dry and that Emily understood exactly what you were looking for. O Thank you for choosing our salon and for allowing us to make your visit a pleasant one. We look forward to seeing you again soon.

Best wishes from the team at Richard Ward Hair & Metrospa.

Cut, Blow dry and Memory Form

Amanda J
5th Feb 2026
Team Member: Sonia
5.0
Appointment verified by Phorest

Sonia has been taking care of my hair for the last 19 years and I completely trust her judgement on hairstyles. She and the rest of the team are absolutely brilliant and I wouldn’t consider going anywhere else!

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Response from Richard Ward Hair & Metrospa

Hi Amanda,

Thank you for taking the time to leave such a lovely review. We are so happy to hear that Sonia has been taking care of your hair for 19 years - that's such a testament to her talent and your trust in her abilities.

We are delighted to have you as a loyal customer and we appreciate your kind words about our team. It means a lot to us that you wouldn't even consider going anywhere else - that's exactly the kind of relationship we strive to build with all of our clients.

We look forward to seeing you again soon at Richard Ward Hair & Metrospa.

Warmly,
The Team at Richard Ward Hair & Metrospa

Wash and blow dry

Anonymous
5th Feb 2026
Team Member: Adolfo
4.5

Great service and result

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Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you so much for your lovely review! We are thrilled to hear that you had a great experience at our salon and were happy with your result. From the top tier of Adolfo down through to our Graduate level, our team strives to provide exceptional service and it's always wonderful to receive positive feedback.

We hope to continue exceeding your expectations in the future and look forward to welcoming you back to our salon soon. Thank you for choosing us for your hair needs.

Best regards,
The team at Richard Ward Hair & Metrospa

Amazing experience

Louise
4th Feb 2026
Team Member: Robert
5.0
Appointment verified by Phorest

Fantastic hair cut and amazing blow dry from Robert and great chat as well🙂
I will be back for sure!

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Response from Richard Ward Hair & Metrospa

Hi Louise,

Thank you so much for taking the time to leave us such a lovely review!

We're so glad to hear that you'll be coming back, and we look forward to seeing you again soon.

Have a wonderful day!

Best regards,
The team at Richard Ward Hair & Metrospa

Superb stylist

Mandy J
4th Feb 2026
Team Member: Patrick
5.0
Appointment verified by Phorest

Patrick is an amazingly talented stylist
He know exactly which cut best suits your face and always produces a stylish, manageable finish. The blow dry is outstanding and often lasts 5 days or more. A creative genius

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Response from Richard Ward Hair & Metrospa

Hi Mandy,

Thank you so much for your lovely review and for taking the time to share your experience with us. Our goal is always to create long-lasting styles that our clients love. We truly appreciate your kind words, and we hope to see you again soon for another visit!

Best,
Team at Richard Ward Hair & Metrospa

Pedicure

Suzanne Philp
3rd Feb 2026
Team Member: Vita
5.0
Appointment verified by Phorest

Vita is. reliable and an expert pedicurist...She is also very kind and
understanding...

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The best

John Brewer
3rd Feb 2026
Team Member: Nando
5.0
Appointment verified by Phorest

Best stylist in London, no one better

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Feedback

Amanda R.
3rd Feb 2026
Team Member: Mario
5.0
Appointment verified by Phorest

Mario’s work is exemplary. I have been a client of his of around 15 years. I trust his judgment on both colour and cut and he tends to make better decisions than I do on both! I always look forward to visiting the Richard Ward Salon and hope to continue to do so for many years to come.

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Amazing colourist

Mandy J
3rd Feb 2026
Team Member: Ella
5.0
Appointment verified by Phorest

Ella is a highly talented artist! Matches base and highlights to enhance skins tones and pallet. Professional, efficient and the loveliest person

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Styling

Simona
3rd Feb 2026
Team Member: Adolfo
5.0

Adolfo is just the best. His hair cutting and styling are impeccable. I consider myself very lucky to have found him. He is also very charming. I cannot ask for more.

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Hair

Simona
2nd Feb 2026
Team Member: Adolfo
5.0
Appointment verified by Phorest

Both Mario and Adolfo are just superb.. I consider myself very lucky to be looked after by the very best.

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Colour and cut

Anonymous
2nd Feb 2026
5.0

Very simply, mario and Adolfo are the best and I am very lucky to be looked after by the most charming and skilled people.

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My salon visit today

Julia Pearce
31st Jan 2026
Team Member: Cristiano
5.0
Appointment verified by Phorest

Always amazing😘 Cristiano has been doing my hair for a very long time and he just instinctively knows what to do, and it’s always right❤️❤️ Plus he made time and space for me today when my appointment had to be rearranged, for which I am hugely grateful Xx

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My salon visit today

Julia Pearce
31st Jan 2026
Team Member: Cristiano
5.0
Appointment verified by Phorest

Always amazing😘 Cristiano has been doing my hair for a very long time and he just instinctively knows what to do, and it’s always right❤️❤️ Plus he made time and space for me today when my appointment had to be rearranged, for which I am hugely grateful Xx

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Response from Richard Ward Hair & Metrospa

Dear Julia,

Thank you for taking the time to leave us a review. We are so happy to hear that you have had an amazing experience with Cristiano at our salon. We are proud of our team's ability to anticipate and meet our clients' hair needs.

We are also glad that we were able to accommodate your appointment change and make time for you today. It's always our priority to ensure our clients' satisfaction.

Thank you again for your kind words. We look forward to seeing you again at Richard Ward Hair & Metrospa.

Best,
Team at Richard Ward Hair & Metrospa

Elettra and Richard Ward in general

Sally Ambrose
31st Jan 2026
Team Member: Elettra
5.0
Appointment verified by Phorest

Best decision I ever made was to start coming to Richard Ward
Great cut by Elettra , colour from Kathy and all round fantastic service - always attentive and professional- reception team excellent efficient too - thank you

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Response from Richard Ward Hair & Metrospa

Hi Sally Ambrose,

Thank you so much for taking the time to leave such a lovely review! We are thrilled that you made the decision to come to our salon and that you had a great experience with us. Elettra and Kathy are both amazing at what they do and we will be sure to pass along your kind words to them. Our team prides ourselves on providing attentive and professional service, and we are glad this was reflected in your visit. We appreciate your mention of our efficient and excellent reception team as well. Thank you again for choosing us and for your wonderful feedback!

Best regards,
The team at Richard Ward Hair & Metrospa

Cut and blow dry

Lisa Rogers
31st Jan 2026
Team Member: Patrick
5.0
Appointment verified by Phorest

Patrick has been cutting my hair for over twenty years. Brilliant hairdresser, does exactly what you ask for. Really great blow dry too! Wouldn’t go to anyone else!

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Response from Richard Ward Hair & Metrospa

Hi Lisa,

Thank you for your lovely review! We are so glad to hear that you have been a loyal customer for over twenty years. Patrick is truly a talented hairdresser, and we are thrilled that he has consistently met your expectations. We will be sure to pass along your kind words to him.

Thank you again for your support, and we look forward to seeing you at your next appointment!

Best regards,

The team at Richard Ward Hair & Metrospa

Highlights

Carolyn wharton
30th Jan 2026
Team Member: Ella
5.0
Appointment verified by Phorest

A fantastic Job as always, really pleased with the colour

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Response from Richard Ward Hair & Metrospa

Hi Carolyn,

Thank you for your lovely review! We are so glad to hear that you were pleased with your colour as always. It means a lot to us that you are continuously satisfied with our services.
We look forward to seeing you again soon and providing you with another fantastic experience.
Take care!

Best,
The team at Richard Ward Hair & Metrospa

Highlights, cut and styling

Mia
30th Jan 2026
Team Member: Tommy
5.0

Great experience all round as usual. Thank you Tommy and Lou

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Response from Richard Ward Hair & Metrospa

Dear Mia,

Thank you for your lovely review! We are thrilled that you had a great experience with Tommy and Lou. They are both truly talented members of our team.

Thank you for choosing our salon and for taking the time to share your positive experience with us.

Best regards,
The team at Richard Ward Hair & Metrospa

Excellent!!

Helen Doyle
29th Jan 2026
Team Member: Elettra
5.0
Appointment verified by Phorest

Elettra is amazing, I’m
So happy with the cut and styling.

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Response from Richard Ward Hair & Metrospa

Dear Helen,

Thank you so much for your lovely review! We are thrilled to hear that you had such a positive experience with Elettra at our salon. Our team at Richard Ward Hair & Metrospa takes great pride in providing excellent services to our clients, and we are glad that you are happy with your cut and styling.

We look forward to seeing you again soon and thank you for choosing our salon. Your satisfaction is our top priority and we are delighted that we were able to meet your expectations.

Best regards,

The Team at Richard Ward Hair & Metrospa

Brilliant!

Nina
28th Jan 2026
Team Member: Tommy
5.0

Always a wonderful cut and style from Tommy. Great ambience in the salon too. Very highly recommended.

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Response from Richard Ward Hair & Metrospa

Hi Nina,

Thank you so much for leaving such a kind review about your experience with Tommy at our salon. We are thrilled to hear that you always receive a wonderful cut and style from him and that you enjoy the ambience of our salon as well.

We truly appreciate your recommendation and are always here to make sure you leave feeling happy and confident with your hair. Thank you for choosing our salon and we can't wait to have you back!

Best regards,

The team at Richard Ward Hair & Metrospa

Brilliant service

Nina Wilkins
28th Jan 2026
Team Member: Tommy
5.0
Appointment verified by Phorest

Have been coming to Tommy now for about 2 years. He's a very talented hairdresser.....creative and with an excellent eye. Very highly recommended. Thank you Tommy.

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Response from Richard Ward Hair & Metrospa

Hi Nina, thank you so much for your kind words about Tommy! Thank you for your recommendation, and we look forward to welcoming you back for your next appointment at our salon.
Best,
The team at Richard Ward Hair & Metrospa.

Anothwr lovely experience at Richard Ward

Joy Cesmig
28th Jan 2026
Team Member: Fiona
5.0

Everything about a Richard Ward experience is great and Fiona is the absolute best of the best!

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Response from Richard Ward Hair & Metrospa

Dear Joy,

Thank you so much for your kind words and for taking the time to share your experience with us.

We look forward to welcoming you back for another great experience in the future.

Warmly,

The team at Richard Ward Hair & Metrospa

Richard ward

Driscoll
28th Jan 2026
Team Member: Delta
5.0
Appointment verified by Phorest

Delta does my hair and it’s always fantastic

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Response from Richard Ward Hair & Metrospa

Dear Driscoll,

Thank you for taking the time to write such a kind review. We are so happy to hear that you always have a fantastic experience with Delta. We will make sure to pass along your compliments to her.

Warm regards,
The Team at Richard Ward Hair & Metrospa

Manicure

Vasi
28th Jan 2026
5.0

Kinga was great! Meticulous , polite gave a great manicure.

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Response from Richard Ward Hair & Metrospa

Hi Vasi,

Thank you for leaving us a review! We're so glad to hear that you had a great experience with Kinga.

We pride ourselves on having meticulous and polite staff who are dedicated to providing excellent services to our clients.

Thank you again for taking the time to leave a review. We hope to see you again soon for another fantastic experience.

Best,
The Team at Richard Ward Hair & Metrospa

Great haircut

Sarah
28th Jan 2026
Team Member: Fiona
5.0
Appointment verified by Phorest

Fiona regularly cuts my hair. The cut is always excellent and looks good until my next appointment.

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Response from Richard Ward Hair & Metrospa

Hi Sarah,

Thank you so much for taking the time to leave us a review.

We are thrilled to hear that you are satisfied with the haircuts that Fiona gives you. We will be sure to pass this feedback on to her.

We strive to provide our clients with high-quality cuts that last until their next visit.

We truly appreciate your support and loyalty, and we can't wait to have you back in the salon!

Best regards,
The Team at Richard Ward Hair & Metrospa

Richard ward

Driscoll
28th Jan 2026
Team Member: Delta
4.5
Appointment verified by Phorest

Delta as usual did my hair yesterday perfect.

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Response from Richard Ward Hair & Metrospa

Hi Driscoll,

Thank you for leaving such a positive review about your recent visit to our salon! We are so glad to hear that Delta did a perfect job on your hair. We pride ourselves on providing excellent service to all of our clients, and we are thrilled to know that we have met your expectations once again.

We truly appreciate your loyalty, and we are grateful for your kind words. Your satisfaction is our top priority, and we look forward to seeing you again soon!

Warm regards,
The Team at Richard Ward Hair & Metrospa

Hair cut

Robert Langley
27th Jan 2026
Team Member: Tommy
4.5
Appointment verified by Phorest

Great experience. Tommy was charming and professional..

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Response from Richard Ward Hair & Metrospa

Dear Robert,

We are delighted to hear that you had a great experience with us!

Thank you for taking the time to share your feedback with us. It truly means a lot to our team. We can't wait to see you again for your next visit. Wishing you a wonderful day ahead!
Sincerely,

The team at Richard Ward Hair & Metrospa.

An exceptional experience at RW as usual!

Karen
27th Jan 2026
Team Member: Tommy
5.0
Appointment verified by Phorest

Superb service all round … incredible cut with cracking blow dry …what’s not to love?!

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Response from Richard Ward Hair & Metrospa

Dear Karen,

Thank you for taking the time to leave a review. We are delighted to hear that you had a superb experience at our salon with our team.

We appreciate your positive feedback and look forward to seeing you again soon.

Thank you for choosing our salon for your hair needs. It was a pleasure to have you as our client.

Best Regards,
The Team at Richard Ward Hair & Metrospa