Richard Ward Hair & Metrospa

82 Duke of York Square, Sloane Square, Chelsea, Greater London, SW3 4LY

About us

Award-Winning

Richard’s uber-cool, award-winning Sloane Square salon plays host to a team of over 90 expert staff, looking after the hair and beauty needs of over 1,200 clients per week. Housed in a stunning Grade II listed building flooded with natural light, the RW brand has been synonymous with creating chic Chelsea hair and beauty for 3 decades.

Past winner of Outstanding Salon of the Year at the London Hair and Beauty Awards, and Hair Magazine’s London Salon of the Year, the salon has been described as ‘leisurely and luxurious yet unpretentious’. Home to over 250 innovative hair and beauty treatments and services, all designed to deliver couture hair and bespoke beauty, the salon includes the renowned Metrospa, our unique brand of city day spa; a state-of-the-art pampering zone featuring expert, celebrated therapists and exclusive Decleor, SkinCeuticals, Intraceuticals and Shellac and Footlogix treatments.

Richard’s unique, long-standing team has been dubbed by Vogue Magazine as ‘obsessional about that elusive personal touch’ in his ‘spectacularly sunny, cleverly sectioned space’, likening the salon’s manager Gavin to a maitre’d at The Ivy. Italian Vanity Fair describes Richard Ward Hair & Metrospa as one of the most ‘ultra-glamour salons’ not only in Europe but world-wide, cementing Richard’s Italian reputation as ‘Golden Scissors’ and further cementing his global reputation for his eponymous, inimitable Chelsea Blow Dry.

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Opening hours

Monday 09:00 - 18:00
Tuesday 08:30 - 19:00
Wednesday 08:30 - 20:00
Thursday 08:30 - 19:00
Friday 08:30 - 19:00
Saturday 09:00 - 19:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body
Aesthetics

Our work

Reviews

4.88
1,396 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

M/S

Tessa Butlin
6th Oct 2026
Team Member: Adolfo
5.0
Appointment verified by Phorest

Adolfo understood my fine hair and I was very pleased with the results. I will want to book him when I next make an appointment

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Response from Richard Ward Hair & Metrospa

Hi Tessa,

Thank you so much for your lovely review. We’ll be sure to pass your kind words on to him, and we look forward to welcoming you back when you’re ready for your next appointment.

Best wishes,
The team at Richard Ward Hair & Metrospa

Great service

Jenny Dyke
6th Oct 2026
Team Member: Cristiano
5.0

Great guy who washed and blow dried my hair after my facial.

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Response from Richard Ward Hair & Metrospa

Hi Jenny, thank you for your lovely review. We’re so pleased you enjoyed your facial and that our team member made your hair wash and blow-dry a great experience too. We’ll be sure to pass on your kind words. We hope to welcome you back soon!

Best wishes,
The team at Richard Ward Hair & Metrospa

Cut and style

Valerie Foa
6th Oct 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Definitely a good experience,Joey is a natural with his craft.

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Response from Richard Ward Hair & Metrospa

Hi Valerie, thank you so much for your lovely review. We’re delighted to hear you had such a good experience and that Joey’s talent and natural skill stood out. We’ll be sure to pass your kind words on to him – they’ll mean a lot. We look forward to welcoming you back soon.

The team at Richard Ward Hair & Metrospa

Visit today

Sally Wells
5th Oct 2026
Team Member: Patrick
4.5
Appointment verified by Phorest

As good as ever snd Kelly very good with. My highlights I’m always very pleased with my appointments in every way.

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Response from Richard Ward Hair & Metrospa

Dear Sally,

Thank you so much for your lovely review. We’re delighted to hear you’re always pleased with your appointments and that Kelly did such a great job with your highlights. We’ll be sure to pass your kind words on to her.

It means a lot to know you continue to enjoy your visits, and we look forward to welcoming you back again soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa

Appreciation

Simona
5th Oct 2026
Team Member: Adolfo
5.0

Richard Ward Salon is a haven of excellence. Once discovered you are hooked.. I feel very fortunate to be looked after by Mario and Adolfo. They always put a smile on my face. Thank you.

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Response from Richard Ward Hair & Metrospa

Simona, thank you so much for your lovely review. We’re delighted to hear that you feel so well looked after by Mario and Adolfo. It means a great deal to us that you consider your visits a haven, and we truly appreciate your kind words and continued support.

Warmest wishes,
The team at Richard Ward Hair & Metrospa

Maddie works her Magic

Sonia
4th Oct 2026
Team Member: Maddie
5.0
Appointment verified by Phorest

Maddie is friendly, socialable, warm and talented .
She is the endgame for
My hair experience and Richard ward , blow drying and straightening my hair . I always feel better leaving my he salon .
Maddie is experienced and knowledgeable, and knows how to manage my hair . I’m a happy customer ☀️☀️☀️

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Response from Richard Ward Hair & Metrospa

Hi Sonia,

Thank you so much for your lovely review! We’re delighted to hear how happy you are with Maddie and that she makes every visit feel so enjoyable. She’ll be thrilled to know you appreciate her warmth, expertise and the care she takes with your hair. It means a lot that you always leave feeling better and confident with your blow-dry and finish.

We look forward to welcoming you back soon!

Warmly,
The team at Richard Ward Hair & Metrospa

Thank you

Jane Millar
3rd Oct 2026
Team Member: Adolfo
5.0
Appointment verified by Phorest

I am a long standing client who has enjoyed visiting this welcoming & friendly environment with staff full of energy &. Style focus.
I am privileged to have Kathy & Adolfo who are both top-tier professionals.
Their creative approach to colour and precision cuts for shiny bouncy hair is extremely pleasing when total strangers have complimented their work to me with “I like your hair”.

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Response from Richard Ward Hair & Metrospa

Dear Jane,

Thank you so much for your lovely review and for being such a long-standing client. We’re delighted to hear how much you enjoy the welcoming atmosphere and energy of our team.

Kathy and Adolfo will be thrilled to know that their creative colour work and precision cuts leave you feeling so pleased – especially when strangers are complimenting your hair! It means a great deal to us that you trust them with your style.

We look forward to welcoming you back again soon.

Warmly,
The team at Richard Ward Hair & Metrospa

Top Dog

Louisa
3rd Oct 2026
Team Member: Mario
5.0
Appointment verified by Phorest

Excellent.

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Response from Richard Ward Hair & Metrospa

Hi Louisa,

Thank you so much for your excellent review! We’re delighted you had such a positive experience with us and really appreciate you taking the time to share it. We hope to welcome you back again soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa

Excellent

Ryan Robinson
3rd Oct 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Excellent one again from both Ryan doing my colour and Joey cutting my hair. Top service very warming and also a lovely experience

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Response from Richard Ward Hair & Metrospa

Hi Ryan,

Thank you so much for your lovely review. We’re delighted to hear you had another excellent visit and that you enjoyed both your colour with Ryan and your cut with Joey. It’s wonderful to know you felt so well looked after and had such a warm, relaxing experience with us.

We’ll be sure to pass your kind words on to Ryan and Joey – they’ll be thrilled. We look forward to welcoming you back again soon!

Best wishes,
The team at Richard Ward Hair & Metrospa

Colour

Lorna
3rd Oct 2026
Team Member: Ella
5.0
Appointment verified by Phorest

Ella did an AMAZING job on my colour!! I was sceptical at first but Ella could see that it was the right shade and tone. She is very skilled and I will leave my hair in her safe hands.

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Response from Richard Ward Hair & Metrospa

Dear Lorna,

Thank you so much for your lovely review. We’re delighted to hear how pleased you are with your colour and that Ella helped you feel confident in the process. She’ll be thrilled to know her skill, eye for tone and care made such a difference. We look forward to welcoming you back and keeping your hair in safe hands!

Best wishes,
The team at Richard Ward Hair & Metrospa

Patrick is (simply) RW's best

Elizabeth M Jones
2nd Oct 2026
Team Member: Patrick
4.5
Appointment verified by Phorest

Patrick's blow-drys are the best in the industry! Every time I walk out, I feel amazing, which is what a great hairdresser is all about.

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Response from Richard Ward Hair & Metrospa

Dear Elizabeth,

Thank you so much for your lovely review. We’re delighted to hear that Patrick’s blow-dries leave you feeling amazing every time – he’ll be thrilled to read your kind words. Creating that confident, feel-good feeling is exactly what we aim for, and it means a lot that you’ve shared your experience.

We look forward to welcoming you back soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa

Why can’t I do my hair like this!

Jane Willcox
2nd Oct 2026
Team Member: Caterina
5.0
Appointment verified by Phorest

A blow dry with Caterina is my slice of heaven. She makes me feel 100 % more human every time!

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Response from Richard Ward Hair & Metrospa

Jane, thank you so much for your lovely review! We’re delighted to hear that your blow dries with Caterina leave you feeling refreshed and fabulous. We’ll make sure she sees your kind words – she’ll be thrilled. We look forward to welcoming you back for another little slice of heaven soon!

Warmly,
The team at Richard Ward Hair & Metrospa

Amazing stylist

Monique
2nd Oct 2026
Team Member: Richard
5.0
Appointment verified by Phorest

Richard is a magician,
I am a relatively new customer but a very happy one! New hairstyle which makes me feel great. Thank you Richard .

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Response from Richard Ward Hair & Metrospa

Hi Monique,

Thank you so much for your lovely review. We’re delighted to hear you’re enjoying your new hairstyle and that it’s made you feel so great. Richard will be thrilled to know you’re happy with the result – we look forward to welcoming you back soon!

Best wishes,
The team at Richard Ward Hair & Metrospa

Professional, charming, talented

Santa Sebag-Montefiore
2nd Oct 2026
Team Member: David
5.0
Appointment verified by Phorest

David is a wonderfully gifted stylist! He has highlighted my hair, beautifully, for over 20 years. I always leave feeling happy! He’s a gem. And a lovely person too!

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Response from Richard Ward Hair & Metrospa

Dear Santa,

Thank you so much for your lovely words and for trusting David with your hair for over 20 years. We’re delighted to hear how happy you feel after each visit and couldn’t agree more – David truly is a gem, both as a stylist and a person.

We’ll be sure to pass your kind feedback on to him. We look forward to welcoming you back soon!

Warm wishes,
The team at Richard Ward Hair & Metrospa

Visit to Richard Ward

Frances Luczyc Wyhowska
2nd Oct 2026
Team Member: Patrick
5.0
Appointment verified by Phorest

Efficient, charming and professional

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Response from Richard Ward Hair & Metrospa

Dear Frances,

Thank you so much for your lovely review. We’re delighted to hear you found your visit efficient, charming and professional. It means a great deal to the whole team to know we helped make your experience an enjoyable one.

We look forward to welcoming you back soon.

Warm regards,
The team at Richard Ward Hair & Metrospa

Recent appointment at salon

Anonymous
2nd Oct 2026
Team Member: Megan
5.0

As always, very happy with my appointment.

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Value
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Response from Richard Ward Hair & Metrospa

Thank you so much for your lovely review. We’re delighted to hear you were very happy with your appointment, as always. It means a great deal to know you continue to enjoy your visits, and we look forward to welcoming you back soon.

Warm regards,
The team at Richard Ward Hair & Metrospa

Meghan

Pippa
1st Oct 2026
Team Member: Ella
5.0
Appointment verified by Phorest

Ella is absolutely the best. Gorgeous woman, incredible talent with colour. I am forever getting compliments on my hair. Meghan is also lovely!

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Response from Richard Ward Hair & Metrospa

Dear Pippa,

Thank you so much for your wonderful review. We’re delighted to hear how happy you are with Ella’s colour work – she truly is incredibly talented, and we’ll be sure to pass on your lovely words to her. It’s fantastic that you’re receiving so many compliments on your hair!

We’ll also make sure Meghan hears your kind feedback. We’re so pleased you enjoyed your time with us and look forward to welcoming you back soon.

Warmest wishes,
The team at Richard Ward Hair & Metrospa

Best facials

Gina
1st Oct 2026
Team Member: Kinga
5.0
Appointment verified by Phorest

I have been visiting Kinga for the last 11 years and she always delivers the best facials. I find them very relaxing and have experienced great results every time. Would strongly recommend Kinga.

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Response from Richard Ward Hair & Metrospa

Dear Gina,

Thank you so much for your lovely review and for your loyalty over the past 11 years. We’re delighted to hear that you continue to enjoy Kinga’s facials and feel both relaxed and pleased with the results each time. She’ll be thrilled to know you would recommend her.

We truly appreciate your kind words and look forward to welcoming you back for another relaxing visit soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa

Amazing

Paul
1st Oct 2026
Team Member: Karen
5.0
Appointment verified by Phorest

I just visited Karen at Richard Ward and had an amazing experience. It was for a special occasion as I was donating my hair for the little princess trust. It is first of all nice to see a salon of that standard offering to help with hair donation. Karen was great. She was professional, skilled and kind. She took the time to do it right and make the whole experience very enjoyable. Thanks again for everything. I will be back

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Response from Richard Ward Hair & Metrospa

Hi Paul,

Thank you so much for your lovely review. We’re delighted you had such a positive experience with Karen, especially for such a meaningful occasion. Donating your hair to the Little Princess Trust is a wonderful thing to do, and we’re honoured to have been part of it.

Karen will be thrilled to hear how much you appreciated her care, skill and kindness. We’re so pleased she helped make the experience enjoyable and that you left feeling happy with your new look.

We look forward to welcoming you back soon.

Best wishes,
The team at Richard Ward Hair & Metrospa

Above and beyond

Sophie Bullen
1st Oct 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Joey always delivers and goes above and beyond for his clients.

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Response from Richard Ward Hair & Metrospa

Hi Sophie, thank you so much for your lovely feedback. We’re delighted to hear that Joey consistently goes above and beyond and delivers such a great experience for you. We’ll be sure to pass your kind words on to him – they’ll mean a lot.

Warm regards,
The team at Richard Ward Hair & Metrospa

Excellent stylist

Santa Montefiore
1st Oct 2026
Team Member: Robert
5.0
Appointment verified by Phorest

Robbie has been cutting my hair for many years. He always does a beautiful job. And he’s a lovely person.

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Response from Richard Ward Hair & Metrospa

Dear Santa,

Thank you so much for your lovely review and for trusting Robbie with your hair over the years. We’re delighted to hear how happy you are with his beautiful work and, of course, his lovely company too. We’ll be sure to pass your kind words on to him – they’ll mean a great deal.

Warm wishes,
The team at Richard Ward Hair & Metrospa

Amazing!

Izzy Taylor
1st Oct 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Best haircut and blowdry I ever had! Also Joey couldn’t have been nicer! Can’t wait to come back!

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Response from Richard Ward Hair & Metrospa

Hi Izzy,

Thank you so much for your lovely review! We’re thrilled to hear you had the best haircut and blow-dry you’ve ever had. Joey will be delighted to know how much you appreciated both your hair and his warm, friendly service.

We can’t wait to welcome you back for another visit soon!

The team at Richard Ward Hair & Metrospa

Mrs

Santa Montefiore
1st Oct 2026
Team Member: David
5.0
Appointment verified by Phorest

He’s the best! He always gives me the most beautiful highlights. I leave on cloud nine. Best therapy ever! And he’s a lovely person.

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Response from Richard Ward Hair & Metrospa

Dear Santa,

Thank you so much for your wonderful review. We’re delighted to hear you always leave feeling on cloud nine and loving your beautiful highlights. It means so much to know that your appointments feel like the best kind of therapy too! We’ll be sure to pass your kind words on to him – he’ll be thrilled.

Warm wishes,
The team at Richard Ward Hair & Metrospa

Long distance hair cit

Nicola Tomkins
1st Oct 2026
Team Member: Richard
5.0
Appointment verified by Phorest

I live in the US but come to London a few times a year and always include a trip to Richard for my haircut. He is amazing. When ot is time for full head highlights I go to David who gives me the best highlights I have ever had

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Response from Richard Ward Hair & Metrospa

Hi Nicola,

Thank you so much for making us part of your London visits! We’re delighted to hear that Richard’s cuts and David’s full-head highlights keep you coming back from the US. It means a great deal to know you feel so well looked after and love the results each time. We look forward to welcoming you back on your next trip to London!

Warm wishes,
The team at Richard Ward Hair & Metrospa

Very professional

Madeleine Yates
1st Oct 2026
Team Member: Jonathan
5.0
Appointment verified by Phorest

Jonathan is extremely professional and highly skilled. He both cuts and blow-dries my hair on a regular basis and always does a great job.

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Response from Richard Ward Hair & Metrospa

Dear Madeleine,

Thank you so much for your lovely review. We’re delighted to hear that Jonathan’s professionalism and skill make each of your regular appointments such a positive experience. He’ll be thrilled to know you’re so happy with both your cuts and blow-dries.

We truly appreciate your continued support and look forward to welcoming you back soon.

Warmly,
The team at Richard Ward Hair & Metrospa

Contact

Andrew
30th Sep 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Hi. Joey wanted photos from an event I was attending straight after getting my haircut.
You have my permission to pass him my number.
Many thanks. Andrew

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Response from Richard Ward Hair & Metrospa

Hi Andrew, thank you for letting us know.

We hope you enjoyed your event and were pleased with your haircut!

Best wishes,
The team at Richard Ward Hair & Metrospa

Excellent hair cut

Susie Simkins
30th Sep 2026
Team Member: Patrick
5.0
Appointment verified by Phorest

Patrick has a way of bringing out the best with my hair every time (every 5/6 weeks) I have a cut and blow dry. I really look forward to my visits and so enjoy Patrick’s company

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Response from Richard Ward Hair & Metrospa

Dear Susie,

Thank you so much for your lovely review. He’ll be so pleased to know how much you enjoy both your cut and blow-dry and his company.

We look forward to welcoming you back soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa

Amazing as always

Emma
30th Sep 2026
Team Member: Kelly
5.0
Appointment verified by Phorest

So pleased with my gloss/toner and the darker colour I was given for autumn. Each time I go to Kelly I'm pleased with the colour, and quality of the colour service-can't recommend enough!

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Response from Richard Ward Hair & Metrospa

Hi Emma,

Thank you so much for your lovely review! We’re delighted you’re pleased with your autumn colour, gloss, and toner. Kelly will be thrilled. We really appreciate your recommendation and look forward to welcoming you back soon.

Best wishes,
The team at Richard Ward Hair & Metrospa

“Good hair day”!

Helen Tonkin
30th Sep 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Been having my hair cut by Joey for over 10 years now. There have been gaps when I moved oversea but I always return! For me, noone else understands my hair and how I like it to be better than Joey. Always a happy result!

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Response from Richard Ward Hair & Metrospa

Hi Helen, thank you so much for your lovely review and for your loyalty over the years. We’re delighted that you always return to Joey, even after time overseas! It means so much to hear that he understands your hair and exactly how you like it, and that you leave with a happy result every time. We’ll be sure to share your kind words with him.

Warm wishes,
The team at Richard Ward Hair & Metrospa

Perfect Hair cut

Priscilla
29th Sep 2026
Team Member: Delta
5.0
Appointment verified by Phorest

Delta has been cutting my hair for years. She an artist with hair, and I would not go to anyone else.

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Response from Richard Ward Hair & Metrospa

Hi Priscilla, thank you so much for your lovely review. Your loyalty means a great deal to us, and we’ll be sure to pass your kind words on to Delta – she’ll be thrilled.

Warm wishes,
The team at Richard Ward Hair & Metrospa

Consultation

Susan
29th Sep 2026
Team Member: Mario
5.0
Appointment verified by Phorest

Delightful! Felt Mario listened to what I want to achieve and gave helpful suggestions!

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Response from Richard Ward Hair & Metrospa

Hi Susan,

Thank you so much for your lovely review.

We look forward to welcoming you back soon!

The team at Richard Ward Hair & Metrospa

Mrs

Patrice Miles.Brown
29th Sep 2026
Team Member: Maria
5.0
Appointment verified by Phorest

I’ve been coming to Richard Ward since you were in Sloane Street at least 20 years plus and probably says it all I’ve known Adolpho/ Mario and others for many years and sad thoughts about Fabio , nice man so in my humble opinion for me and Stephan you must be doing something right, well done not easy to achieve that. Patrice ( Miles-Brown),

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Response from Richard Ward Hair & Metrospa

Dear Patrice,

Thank you so much for your wonderfully kind words and for your loyalty over the past 20-plus years. It means a great deal to us that you and Stephan have been part of our journey since the Sloane Street days.

Thank you again for your continued support – it genuinely means the world to us.

Warmest wishes,
The team at Richard Ward Hair & Metrospa

Great service today.

Belinda Tuck
29th Sep 2026
Team Member: Sonia
5.0

Excellent advice and cut received again. Lovely chat. Lovely hairwash and super head massage. Very good service received from all I came in contact with today.

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Response from Richard Ward Hair & Metrospa

Belinda, thank you so much for your lovely review. We’re delighted you enjoyed your cut, the advice, and especially the relaxing hair wash and head massage. It’s wonderful to hear that you felt so well looked after by everyone you met during your visit. We look forward to welcoming you back for another lovely experience soon!

Warmly,
The team at Richard Ward Hair & Metrospa

Excellent and precise

Carmel coulter
29th Sep 2026
Team Member: Elettra
4.5
Appointment verified by Phorest

Elettra is excellent. She is very detailed and precise in her haircutting. She takes infinite trouble to make sure that I am satisfied with the cut and the fact that I have been having my haircut by her for at least three or four years now shows how satisfied I am.

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Response from Richard Ward Hair & Metrospa

Dear Carmel,

Thank you so much for your lovely review and for your loyalty over the past few years. We’re delighted to hear how happy you are with Elettra’s meticulous approach and the care she takes to ensure every cut is just right. We’ll be sure to pass on your kind words to her – she’ll be thrilled.

Warmly,
The team at Richard Ward Hair & Metrospa

Blow dry

Sarah
29th Sep 2026
Team Member: Caterina
5.0
Appointment verified by Phorest

As always charming and efficient.

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Response from Richard Ward Hair & Metrospa

Hi Sarah, thank you so much for your lovely review. It’s always a pleasure to welcome you, and we look forward to seeing you again soon.

Warmly,
The team at Richard Ward Hair & Metrospa

Blow dry

Sarah Ter Haar
29th Sep 2026
Team Member: Karen
5.0
Appointment verified by Phorest

One if the best blow drys .

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Response from Richard Ward Hair & Metrospa

Hi Sarah,

Thank you so much for your lovely feedback! We’re delighted to hear you enjoyed your blow dry and that it’s one of the best you’ve had. We hope to welcome you back again soon for another great hair day.

Warmly,
The team at Richard Ward Hair & Metrospa

Great colourist

Carla Bakker
28th Sep 2026
Team Member: Maria
5.0
Appointment verified by Phorest

My hair colour always looks great - I've been going to Maria at Richard Ward for years now and I'm always so happy with the results! Maria does her very best every time to make sure my hair looks fabulous and I'm very grateful!

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Response from Richard Ward Hair & Metrospa

Hi Carla, thank you so much for your lovely review and for trusting Maria with your colour over the years. We’re delighted to hear you’re always happy with the results and that Maria makes you feel fabulous every time. We’ll be sure to pass your kind words on to her – she’ll be thrilled!

Warmly,
The team at Richard Ward Hair & Metrospa

Thank you

Parisa Vakili
28th Sep 2026
Team Member: Mario
5.0
Appointment verified by Phorest

Thank you for trying to fix my hair. I will never get my hair cut by anyone else. Thank you

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Response from Richard Ward Hair & Metrospa

Hi Parisa, thank you so much for your lovely feedback. We’re delighted we could help and that you’re happy with your hair. It means a lot to know you felt looked after, and we’ll be here whenever you need us.

Warmly,
The team at Richard Ward Hair & Metrospa

Blow dry appointment

Maria
28th Sep 2026
Team Member: Patrick
5.0

Superb shampo technique
As always,Patrick gave me his undivided attention and was really please with the result.
Patrick is a consummate professional qnd I always leave the hair appointment feeling polished and refreshed.

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Response from Richard Ward Hair & Metrospa

Hi Maria,

Thank you so much for your lovely review. We’re delighted to hear that you enjoyed your shampoo and that Patrick gave you the attentive, professional experience you expect. — we’ll be sure to pass your kind words on to him.

We look forward to welcoming you back soon!

The team at Richard Ward Hair & Metrospa

Ms

Joanna Peagram
27th Sep 2026
Team Member: Vita
5.0
Appointment verified by Phorest

Excellent. Always so kind, professional, and so knowledgable about her trade and have and always will recommend her. Always rebook

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Response from Richard Ward Hair & Metrospa

Hi Joanna,

Thank you so much for your lovely review and for always recommending us. We’re delighted to hear you feel so well looked after an. It means a great deal that you continue to rebook with us, and we look forward to welcoming you back again soon!

Warm regards,
The team at Richard Ward Hair & Metrospa

Karen

Anonymous
26th Sep 2026
5.0

What a lovely lady and she did my hair perfectly 💖

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Response from Richard Ward Hair & Metrospa

Thank you so much for your lovely review! We’re delighted to hear you’re so happy with your hair and that you had such a great experience with our team. We’ll be sure to pass your kind words on to your stylist. 💖

Warmly,
The team at Richard Ward Hair & Metrospa

Pippa
26th Sep 2026
Team Member: Emily
5.0
Appointment verified by Phorest

Listened, clarified and styled my hair brilliantly

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Response from Richard Ward Hair & Metrospa

Hi Pippa,

Thank you so much for your lovely feedback. We’re delighted to hear that you felt listened to and that your stylist took the time to clarify exactly what you wanted. It’s wonderful to know you were so pleased with your finished style!

We look forward to welcoming you back again soon.

Warmly,
The team at Richard Ward Hair & Metrospa

I needed her!

Sue
26th Sep 2026
Team Member: Vita
4.5
Appointment verified by Phorest

After a few glorious summer abroad ( lucky me I know!) my feet and hands were definitely looking v much less than glorious!
Anticipating this, I had pre booked a return mani and pedi with Vita.
She is a top top practitioner, the result of many years training in Europe.
She transforms hands and feet, so much so that she literally takes years off you.
You leave feeling lighter in every way, with v pretty toes!
Thank you Vita!
Thank you

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Response from Richard Ward Hair & Metrospa

Sue, thank you so much for your lovely review! We’re delighted Vita helped bring your hands and feet back to feeling beautifully refreshed after your summer travels. Her care, expertise, and attention to detail really do make such a difference, and we’ll be sure to pass on your kind words to her.
Warmly,
The team at Richard Ward Hair & Metrospa

Cristiano does it again!

Shazia Chaudry
26th Sep 2026
Team Member: Cristiano
5.0
Appointment verified by Phorest

Brilliant! Love Cristiano's work everytime. He really understands and knows how to handle my hair. Highly recommended!

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Response from Richard Ward Hair & Metrospa

Hi Shazia, thank you so much for your lovely review! We’re thrilled to hear how happy you are with Cristiano’s work. He’ll be delighted to know that you feel so understood and confident in his care. We really appreciate your recommendation and look forward to welcoming you back soon!

Warmly,
The team at Richard Ward Hair & Metrospa

Unchanging

Anonymous
26th Sep 2026
5.0

As ever a great colour and cut from stylists who always remember you and your family and your hairs needs

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Response from Richard Ward Hair & Metrospa

Thank you so much for your lovely review! We’re delighted you’re happy with your colour and cut, and it means a lot to know you feel so well looked after each time you visit. Getting to know you, your family and your hair is one of our favourite parts of what we do. We look forward to seeing you again soon!

The team at Richard Ward Hair & Metrospa

Best hairdressers in London

Tim Nicholas
26th Sep 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Just had haircut with Joey and I usually have a colour with Thomas but he was on holiday ,I’ve been coming here 3 years now I travel up from Cambridge I wouldn’t go anywhere else .i consider Joey not just a stylist but also a friend he is a top bloke .i had a restyle today and I am
Very pleased with the results as always ,I really have found the perfect hairdresser and salon I will never go anywhere else

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Response from Richard Ward Hair & Metrospa

Tim, thank you so much for your lovely review and for making the journey from Cambridge to see us — it truly means a lot. It’s wonderful to hear you feel so at home with us after three years, and we’re grateful for your continued loyalty. We look forward to welcoming you back again soon!

The team at Richard Ward Hair & Metrospa

Review

Ustinya Malinina
26th Sep 2026
Team Member: Maddie
5.0

She was awesome. Very kind and professional. I will definitely book again. (I saw her after colour. Alexander P is the one who does my colour at the salon, and I have been seeing him for years now, he is the best!)

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Response from Richard Ward Hair & Metrospa

Hi Ustinya, thank you so much for your lovely review! We’re delighted to hear you had such a great experience and that your stylist was kind and professional. It’s wonderful to know you’ll be booking again, and we’ll be sure to share your kind words with Alexander too — he’ll be thrilled to hear how happy you are with your colour after all these years.

We look forward to welcoming you back soon!

Warmly,
The team at Richard Ward Hair & Metrospa

Beautiful hair. I’m thrilled.

Louise Wheeler
25th Sep 2026
Team Member: Robert
5.0
Appointment verified by Phorest

I am fortunate and very grateful to have had Robert look after my hair for a long time now. He is the very best stylist. He listens to what you would like,, looks at your whole persona and cuts and styles accordingly.. He is such a wonderful person too. Several of my friends and family are clients of Robert too.,

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Response from Richard Ward Hair & Metrospa

Louise, thank you so much for your lovely words and for trusting Robert with your hair for so long. We’re delighted to hear how much you value his attentive approach, talent and kindness. It means a great deal that you, your friends and family all enjoy visiting him too. We’ll be sure to share your wonderful feedback with Robert — it will make his day!

Warm wishes,
The team at Richard Ward Hair & Metrospa

Wonderful

Freda
25th Sep 2026
Team Member: Ashleigh
5.0
Appointment verified by Phorest

Wonderful person
Wonderful cut
Great laugh!

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Response from Richard Ward Hair & Metrospa

Hi Freda,

Thank you so much for your lovely review! We’re delighted you enjoyed your cut and had a great time with us too. A wonderful result and plenty of laughs is exactly what we love to hear. We look forward to welcoming you back soon!

The team at Richard Ward Hair & Metrospa

Great service

Anne Sykes
25th Sep 2026
Team Member: Tommy
5.0
Appointment verified by Phorest

Always a great service

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Response from Richard Ward Hair & Metrospa

Hi Anne,

Thank you so much for your lovely review! We’re delighted to hear you always enjoy great service with us. Your continued support means a lot to the whole team, and we look forward to welcoming you back again soon.

Warm wishes,
The team at Richard Ward Hair & Metrospa