Richard Ward Hair & Metrospa

Hi there!

Thank you for taking the time to share your positive feedback with us! We are delighted to hear that you had a great experience with our stylist and that you were pleased with your blow dry. We strive to provide excellent service, and we are happy to know that our stylist was amazing and polite during your visit.

Thank you for choosing our salon, and we look forward to welcoming you back in the future for another pampering session!

Best regards,
The team at Richard Ward Hair & Metrospa

Hi there,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a perfect and consistent experience every time you visited our salon. Our team takes great pride in providing top-notch service from start to finish, and we are glad to hear that our efforts have not gone unnoticed.

We especially appreciate your shoutout to T for the amazing head massage - we will make sure to pass along your kind words to our team member. We are also happy to hear that you enjoyed our refreshments and added touches, making your visit a real treat.

We can't wait to see you again soon for another wonderful salon experience. Thank you once again for choosing our salon.

Best regards,
The team at Richard Ward Hair & Metrospa

Hi there,
We are thrilled to hear that you left our salon feeling fabulous! We understand the importance of maintaining your hair and we're glad you won't be waiting six months for your next visit. Thank you for choosing us and we look forward to seeing you again soon.
Best,
The team at Richard Ward Hair & Metrospa

Hi Carla,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with Megan at our salon.

We take pride in providing top-quality services, and it's wonderful to know that Megan's professionalism and skills were able to make your visit enjoyable. We'll be sure to pass along your kind words to her.

We appreciate your support and look forward to welcoming you back to our salon in the future.

Best wishes,

The team at Richard Ward Hair & Metrospa

Hi Astrid,

Thank you so much for your kind review! We are thrilled to hear that you had a brilliant experience at our salon. It means a lot to us that you took the time to share your positive feedback.

We hope to see you again soon at Richard Ward Hair & Metrospa!

Best wishes,
The team at Richard Ward Hair & Metrospa

Dear Valerie,

Thank you so much for your kind words and for being a valued client for the past 18 years. We are delighted to hear that Nando has provided you with excellent service and has been a support system for you during both difficult and joyful times.

Best regards,

The team at Richard Ward Hair & Metrospa.

Hi Danielle,

Thank you so much for taking the time to leave us such a lovely review! We're so glad to hear that you enjoyed the atmosphere and friendliness of our salon, and that Emily was able to give you the perfect blow-dry. We'll be sure to pass along your kind words to her.

We hope to see you again soon for another visit and thank you for choosing our salon.

Best,
The team at Richard Ward Hair & Metrospa

Hi Justine,
We're delighted to hear that you loved your colour done by Kathy! Thank you for taking the time to leave us a review. We're glad to know that you had a positive experience at our salon and that Kathy was able to achieve your desired results. Our team always strives to provide the best services to our clients. We look forward to seeing you again soon!
Best regards,
The team at Richard Ward Hair & Metrospa

Hi Lolly,

Thank you so much for your lovely review! We are thrilled to hear that you had a great experience at our salon. Our team takes great pride in listening to our clients and delivering the exact style they desire. We are glad that you were happy with your cut and blow dry.

We also appreciate your kind words about our staff. We strive to create a friendly and welcoming atmosphere for all our clients. Your satisfaction is our top priority and we are happy that we were able to achieve that during your visit.

Thank you for choosing us and we hope to see you again soon!

Best regards,
The team at Richard Ward Hair & Metrospa

Hi Sarah

Thank you for taking the time to leave us a lovely review.

We look forward to seeing you again soon!

Best,

The team at Richard Ward Hair & Metrospa

Hi Janet,

Thank you so much for taking the time to leave such a lovely review. We're thrilled to hear that your experience at our salon was a good one and that your stylist understood your needs.

Our team at Richard Ward Hair & Metrospa always strives to provide the best service possible for our clients, and it's always so rewarding to hear when we've achieved that. Thank you again for your kind words, and we look forward to seeing you again soon.

Best,
The team at Richard Ward Hair & Metrospa

Hi Sotos,

We are delighted to hear that you had a wonderful pedicure experience with Vita at our salon.

We couldn't agree more with you - Vita truly takes pride in her work and pays great attention to detail. We are happy to hear that you left feeling completely pampered and refreshed. That's exactly how we want our clients to feel after each visit.

Thank you for taking the time to share your experience and for recommending Vita to others.

Warmly,
The Team at Richard Ward Hair & Metrospa

Hi John,

Thank you so much for taking the time to leave such a lovely review for our salon. We are delighted to hear that you had such a great experience with our pedicure services.
Thank you for choosing us for your pedicure needs, and we can't wait to see you again soon.

Sincerely,
The team at Richard Ward Hair & Metrospa

Hi Seonaid, thanks for taking the time to leave us a review! We're so glad to hear that you had a great experience at our salon and that you left feeling fabulous. Our team loves pampering our clients, and we're thrilled that you enjoyed our wash and massage chair. We hope to see you again soon!
Take care,
The team at Richard Ward Hair & Metrospa.

Hi Krissi,

Thank you so much for your lovely review about our salon and Joey! We are so glad to hear that you always look forward to your visits with us and that you wouldn't go to any other salon while Joey is there. We will be sure to pass along your kind words to Joey and our team.

We appreciate your loyalty to our salon and we look forward to welcoming you back for your next visit. Wishing you a great day!

Best, The Team at Richard Ward Hair & Metrospa

Dear Jacqueline,

We are so grateful for your lovely review and are thrilled to hear that every visit to our salon is a delightful experience for you. Our team strives to provide a warm and welcoming atmosphere for all our clients.

We are very proud to have Joey as part of our team, and we are delighted to know that he has been able to consistently exceed your expectations. It brings us joy to hear that your hair maintains its shape and looks great even weeks after your appointments. We couldn't ask for a better certificate of satisfaction!

We appreciate your support and look forward to welcoming you back to our salon soon.

Warmest regards,

The team at Richard Ward Hair & Metrospa

Hi Krystal,
We are so glad to hear that you had a fabulous experience with Cristiano! Thank you for taking the time to share your feedback. We are thrilled that he was able to deliver your desired look and give you perfect princess hair. It's always a pleasure to have you in our salon.
Looking forward to welcoming you back for your next visit.
Best, The Team at Richard Ward Hair & Metrospa

Hi Jacquelynn,

Thank you so much for taking the time to leave us a review. We truly appreciate your kind words about our team member, Elettra. We're glad that she made you feel welcome and listened to your desired blow dry style for your upcoming wedding. It's always our goal to make sure our clients leave feeling happy and confident.

We hope your hair looked stunning for the big day and we would love to see you again for any future events. Thank you for choosing our salon and we look forward to welcoming you back soon.

Best regards,
The Team at Richard Ward Hair & Metrospa

Firstly, I would like to say that I am sorry to hear you were disappointed with the result of your colour service. If you are unhappy with the outcome, I would encourage you to come back and see us as soon as possible so that we can assess it and make any necessary adjustments. As a new client, it can sometimes take a small refinement to achieve exactly the result you are looking for, and we would welcome the opportunity to put things right.

I would also like to sincerely apologise for the way our assistant made you feel during your visit. While they are still learning and developing their professional skills, that is not an excuse for any interaction that leaves you feeling uncomfortable or unwelcome. I appreciate you taking the time to bring this to my attention, as it allows us to provide further guidance and training to ensure every client receives the level of service we strive to deliver.

As a gesture of goodwill, I would like to offer you a 30% discount on your next appointment. I hope this will allow us to demonstrate that your recent experience was not representative of the standard of service we aim to provide.

Please let me know, [email protected], and I will add a note to your client record. The discount will remain available for the next three months.

Thank you again for your feedback, and I hope we have the opportunity to welcome you back.

Kind regards,

Gavin

Hi Janet,

Thank you so much for taking the time to leave us a review.

We truly appreciate your kind words and value your loyalty to our salon. We can't wait to see you again soon for your next visit.

Best regards,
The team at Richard Ward Hair & Metrospa

Hi Anna,
Thank you for your kind words about Joey! We're so glad to hear that you had a wonderful experience with him at our salon. We pride ourselves on providing exceptional service and creating a warm and friendly atmosphere for our clients. We appreciate your feedback and would love to see you again soon.
Best,
The Team at Richard Ward Hair & Metrospa

Hi Kate,
Thank you for taking the time to leave such a lovely review. We are delighted to hear that you had a positive experience with our team, particularly with Caterina stepping in as your stylist. We agree, she is incredibly talented and always strives to deliver perfect results.
As for our prices, we understand that hair salons can be expensive, but we are glad to hear that you feel our services are worth the investment. We strive to create a partnership between our clients and the salon, providing top service and professionalism.
We look forward to welcoming you back to our salon in the future.
Best,
The team at Richard Ward Hair & Metrospa

Hi Lesley,

Thank you for the lovely review! Our team takes great pride in providing excellent service to our clients, and Jonathan is a valuable member of our team.

We look forward to seeing you again soon and ensuring you continue to have a positive experience at the salon.

Best regards,
The team at Richard Ward Hair & Metrospa

Hi Sally, thank you so much for leaving us a positive review. We're thrilled to hear that you were more than happy with your experience at our salon - he truly is a talented stylist, and your private comments have been noted. We hope to see you again soon.
Best wishes from the team at Richard Ward Hair & Metrospa.

Hi Mary,

Thanks so much for taking the time to leave us a review! We'll be sure to pass along your kind words to Cristiano - he truly is a genius, and we're lucky to have him on our team.

We're thrilled that you trust us with your hair, and we look forward to seeing you again soon. Take care!

Best,
The Team at Richard Ward Hair & Metrospa

Hi Henrietta,

Thank you for taking the time to leave us such a lovely review! We are so pleased to hear that Cristiano gave you an amazing cut and made your experience with us perfect from start to finish. We couldn't be happier to have you as a loyal customer and we appreciate your kind words.

Our team at Richard Ward Hair & Metrospa strives to give every client an exceptional and pampering experience. We are grateful for your trust and are excited to continue providing you with amazing haircuts.

Thank you again for your support and we look forward to seeing you soon!

Warmly,

The team at Richard Ward Hair & Metrospa

Hi Vicky,

Thank you so much for leaving such a lovely review! We're thrilled to hear that you enjoyed your pedicure with Vita and had a great time at our salon.

We pride ourselves on providing a thorough and professional service while also ensuring our clients have a fun and enjoyable experience. It's wonderful to know that we were able to leave you with a smile on your face.

We can't wait to have you back at our salon for your next visit. See you soon!

Best wishes,
The Team at Richard Ward Hair & Metrospa

Dear Theo Warner,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience during your first visit to our salon. Our team takes great pride in providing exceptional haircuts to all of our clients and we are so glad to hear that we were able to impress you.

We look forward to welcoming you back in the future and we are confident that you will continue to be pleased with our services. Thank you again for choosing our salon and for sharing your kind words with us.

Best regards,
The team at Richard Ward Hair & Metrospa

Dear Shona,

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that you had a great haircut with Adolfo today.

We appreciate your recommendation and are glad to know that all of our stylists have impressed you so far. It means a lot to us to have such wonderful feedback from our clients.

Thank you for choosing to visit our salon, and we look forward to seeing you again soon.

Best regards,
The team at Richard Ward Hair & Metrospa

Hi Oksana!

Thank you so much for your kind words about Thomas! He's definitely one of our top stylists and we're glad to hear that he continues to exceed your expectations. It's wonderful to have long term customers like you and we're grateful for your continued support. We will be sure to pass along your compliments to Thomas and our team.

Thank you again and we look forward to seeing you at Richard Ward Hair & Metrospa soon!

Best,
The Team at Richard Ward Hair & Metrospa

Hi Jane, we are thrilled to hear that you had another brilliant haircut at our salon. It's always a pleasure to have you back and we are delighted that Nando was able to give you a hairstyle that exceeded your expectations. We will be sure to pass on your appreciation to Nando. Thank you for taking the time to leave us such a lovely review. We look forward to seeing you again soon.
Best, The Team at Richard Ward Hair & Metrospa

Hi Sarah,

We are thrilled that you had another fabulous experience at our salon. Thank you for taking the time to leave us such a lovely review.

We are glad that you are happy with your new haircut. Our team works hard to stay up-to-date with the latest trends and techniques to give our clients the best results possible. Your satisfaction means a lot to us.

We cannot wait to welcome you back for your next appointment. Thank you for choosing our salon and for being a part of our community.

Best wishes,
The team at Richard Ward Hair & Metrospa

Hi Yvette,

Thank you so much for taking the time to leave a review. We are delighted to hear that you have been a loyal client of Joey's for 12 years and that he never fails to make you smile and leave the salon feeling fabulous. We understand that our salon can sometimes feel pricier than more local salons, but you have to consider the years of training, levels of expertise, and all the supporting ground staff that all add to your client experience when you're with us. We truly appreciate your continued support and trust in our services.

Joey is an exceptional member of our team, and we are lucky to have him. Thank you for trusting him with your hair and for being a dedicated part of our salon family. We can assure you that we will continue to provide top-notch services that leave you with a bounce in your step.

Thank you again for your kind words, Yvette. We look forward to seeing you again soon.

Best regards from the team at Richard Ward Hair & Metrospa

Hi Lulu, thank you for taking the time to leave us such a great review! We're thrilled to hear that you enjoyed your pedicure and shape and paint experience at our salon. We hope to see you again soon for another pampering session! Thanks for choosing us as your go-to salon.
All the best, the team at Richard Ward Hair & Metrospa.

Hi Fiona,

Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you have consistently had a great experience with our team member. Our main goal here at the salon is to ensure that all our clients leave feeling delighted, so it's fantastic to know that we have succeeded with you.

We appreciate your continued support and look forward to seeing you again soon.

Best,
The team at Richard Ward Hair & Metrospa

Dear Cecile,

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that Mario once again provided you with a friendly and attentive experience. It is always our goal to make our clients feel relaxed and well taken care of.

We are happy to hear that you trust Mario to style your hair and that you are always pleased with the end result. As you mentioned, his creativity and skill with physiognomy make him truly gifted at what he does - we are lucky to have him on our team!

Thank you again for your kind words. We truly appreciate your support and we look forward to seeing you at Richard Ward Hair & Metrospa again soon!

Best regards,
The team at Richard Ward Hair & Metrospa

Dear reviewer,

Thank you so much for taking the time to leave this wonderful review! We are thrilled to hear that you had a great experience at our salon. Johnathan is definitely one of our most talented stylists and we are lucky to have him on our team.

Best regards,
The team at Richard Ward Hair & Metrospa

Hi Beth,

Thank you so much for your review! We are thrilled to hear that you have been a loyal customer of Denise's for years. She truly is a talented stylist and we are lucky to have her on our team.

We are so glad to hear that you always leave with a great haircut. It is our goal to provide excellent and consistent services to all of our clients, and we are happy to hear that Denise has been delivering that to you.

We value your continued support and look forward to seeing you again soon.

Best, the team at Richard Ward Hair & Metrospa

Hey Kiki, thank you so much for your lovely review! It's great to hear that you always have a great blow dry experience with us. We strive to deliver the best service possible and we're so happy to know we've met your expectations. Thank you for choosing our salon and we look forward to seeing you again soon. Have a wonderful day!
Warm regards,
The team at Richard Ward Hair & Metrospa

Hi Beth,
Thank you so much for your lovely review! We're thrilled to hear that you had an amazing hair cut and blow dry with Cristiano. We'll be sure to pass along your compliments to him. It's great to know that we continue to meet your expectations and we look forward to seeing you again soon.
Best,
The team at Richard Ward Hair & Metrospa

Hi Kieran, thank you so much for your glowing review! It's always wonderful to receive such kind words from our clients. We hope to see you again soon for another relaxing and rejuvenating visit. Take care!
Warmly,
The team at Richard Ward Hair & Metrospa.

Dear Nicola,

Thank you so much for visiting our salon and for taking the time to leave such a lovely review. We are thrilled to hear that you make a special trip to have your highlights done by David and that you enjoyed your cut by Richard.

We hope to see you again soon on your next trip. Until then, take care!

Best regards,
The team at Richard Ward Hair & Metrospa

Hi Marianne,

We're absolutely delighted to hear that you had an amazing experience with us!
We appreciate your continued support, and we can't wait to have you back at the salon.
Remember to book your next appointment with us soon!

Warmest regards,
The Team at Richard Ward Hair & Metrospa

Hi Michael,

Thank you for taking the time to leave a review for us. We're thrilled to hear that you had an excellent experience at our salon!
We appreciate your kind words, and we look forward to welcoming you back for another exceptional visit.
Best wishes,
The team at Richard Ward Hair & Metrospa

Dear valued customer,

We are thrilled to hear that you had a wonderful experience with Ella at our salon.

We truly appreciate your kind words and trust in Ella's abilities. Our team at Richard Ward Hair & Metrospa is dedicated to constantly improving and we are delighted to have met your expectations.

Thank you for taking the time to share your review. We are looking forward to seeing you again for your next color treatment.

Warm regards,
The team at Richard Ward Hair & Metrospa

Hi Josh,
Thank you so much for your kind words about your recent visit to our salon. We are thrilled to hear that you are extremely happy with your cut. We look forward to seeing you again soon and making sure you are just as pleased with your experience. Have a wonderful day!
Best,
The team at Richard Ward Hair & Metrospa

Dear valued customer,

Thank you for taking the time to leave a review for our salon. We are so happy to hear that you had a great experience with us and that you were satisfied with your hair cut and blow dry.

We truly appreciate your kind words and hope to see you back at our salon in the future. Thank you for choosing us and trusting us with your hair.

Best regards,

The team at Richard Ward Hair & Metrospa

Dear Nicola,

Thank you for taking the time to leave a review. We are thrilled to hear that you had a consistently brilliant experience with our stylists Karen and Kathy.

We are also grateful for your kind words about Richard and Hellen Ward. They have indeed built an incredible business and talented team, and we are proud to be a part of it.

We look forward to welcoming you back to our salon in the future.

Best wishes,
The Team at Richard Ward Hair & Metrospa

Hi Sally,
Thank you so much for taking the time to leave this lovely review! We are thrilled to hear that you had an enjoyable experience with Ashleigh.
Thank you for choosing our salon for your hair needs.
Best,
The team at Richard Ward Hair & Metrospa

Dear Lucy,

Thank you so much for taking the time to leave us such a lovely review about our team members Ella and Tommy. We are thrilled to hear that you are always pleased with your cut and colour when you visit us.

We look forward to seeing you again and providing you with another enjoyable experience. If there's anything else we can do to make your visit even better, please let us know.

Best regards,
The team at Richard Ward Hair & Metrospa