Richard Ward Hair & Metrospa

82 Duke of York Square, Sloane Square, Chelsea, Greater London, SW3 4LY

About us

Award-Winning

Richard’s uber-cool, award-winning Sloane Square salon plays host to a team of over 90 expert staff, looking after the hair and beauty needs of over 1,200 clients per week. Housed in a stunning Grade II listed building flooded with natural light, the RW brand has been synonymous with creating chic Chelsea hair and beauty for 3 decades.

Past winner of Outstanding Salon of the Year at the London Hair and Beauty Awards, and Hair Magazine’s London Salon of the Year, the salon has been described as ‘leisurely and luxurious yet unpretentious’. Home to over 250 innovative hair and beauty treatments and services, all designed to deliver couture hair and bespoke beauty, the salon includes the renowned Metrospa, our unique brand of city day spa; a state-of-the-art pampering zone featuring expert, celebrated therapists and exclusive Decleor, SkinCeuticals, Intraceuticals and Shellac and Footlogix treatments.

Richard’s unique, long-standing team has been dubbed by Vogue Magazine as ‘obsessional about that elusive personal touch’ in his ‘spectacularly sunny, cleverly sectioned space’, likening the salon’s manager Gavin to a maitre’d at The Ivy. Italian Vanity Fair describes Richard Ward Hair & Metrospa as one of the most ‘ultra-glamour salons’ not only in Europe but world-wide, cementing Richard’s Italian reputation as ‘Golden Scissors’ and further cementing his global reputation for his eponymous, inimitable Chelsea Blow Dry.

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Opening hours

Monday 09:00 - 18:00
Tuesday 08:30 - 19:00
Wednesday 08:30 - 20:00
Thursday 08:30 - 19:00
Friday 08:30 - 19:00
Saturday 09:00 - 19:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body
Aesthetics

Our work

Reviews

4.88
1,245 verified reviews
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Value
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Filter by rating

Always the BEST cut and style

Frances O
9th Sep 2026
Team Member: Ashleigh
5.0
Appointment verified by Phorest

Simply and always the best experience. Can almost read one’s mind knowing when right time to suggest a change or keep as is. Meticulous and lovely. A perfect combination.

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Response from Richard Ward Hair & Metrospa

Dear Frances,

Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you consistently have the best experience at our salon.

Thank you for the perfect combination comment; it truly means a lot to us. We look forward to seeing you again soon and providing you with another excellent experience.

Best,
The team at Richard Ward Hair & Metrospa

Outstanding

Tim Wright
9th Sep 2026
Team Member: Cristiano
5.0
Appointment verified by Phorest

Another great visit

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Response from Richard Ward Hair & Metrospa

Hi Tim,

Thank you so much for your kind review! We are thrilled to hear that you had another great visit with us at the salon. Our team works hard to ensure that every visit is enjoyable and relaxing for our clients.

We hope to continue providing you with exceptional service and look forward to seeing you again soon!

Best,
The Team at Richard Ward Hair & Metrospa

Very happy and relieved

Vivienne Ptatt
8th Sep 2026
Team Member: Nando
5.0
Appointment verified by Phorest

Such a great cut and care taken after hair damaged by colour work in Guernsey where I live. Also colour by Thomas toned and much improved - now have to get the condition back to how it should be.

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Response from Richard Ward Hair & Metrospa

Hi Vivienne,

Thank you for taking the time to leave us a review. We are so glad to hear that you had a great experience with us and that our team took good care of your damaged hair. We understand the struggle of repairing hair after color work, and we're happy that Thomas was able to improve your tone. We're always here to help restore the condition of your hair and get it back to its best state.

Thank you again for choosing our salon and we look forward to seeing you again soon!

Sincerely,

The team at Richard Ward Hair & Metrospa

A brilliant haircut

Roberta
8th Sep 2026
Team Member: Richard
5.0
Appointment verified by Phorest

A brilliant cut as always and such a friendly place

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Response from Richard Ward Hair & Metrospa

Hi Roberta,

Thank you so much for your kind review! We are thrilled to hear that you had another brilliant cut at our salon. Our team strives to create a positive and friendly atmosphere for all of our clients. We are glad that you felt welcomed and comfortable during your visit.

Your support means the world to us and we can't wait to see you again soon.

Take care,
The team at Richard Ward Hair & Metrospa

Electrolysis

Caroline Evans
8th Sep 2026
Team Member: Pia
5.0

Fabulous

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Response from Richard Ward Hair & Metrospa

Hi Caroline,
Thank you for sharing your experience at our salon with us.
We strive to provide excellent service, and we are thrilled to hear that this was reflected in your visit.
We appreciate your kind words, and we look forward to welcoming you back for another fabulous experience in the future.
Take care and have a great day!
The team at Richard Ward Hair & Metrospa

Beauty

Anonymous
7th Sep 2026
5.0

Pia is attentive and just brilliant! Highly recommended

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Response from Richard Ward Hair & Metrospa

Dear Reviewer,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that Pia took great care of you and that you had a brilliant experience with us. We truly appreciate your recommendation, and it means the world to us.
Thank you again for your kind words and for choosing us for your beauty needs. We look forward to seeing you again.

Best regards,
The Team at Richard Ward Hair & Metrospa

Fabulous

Jane
7th Sep 2026
Team Member: Richard
5.0
Appointment verified by Phorest

Amazing cut , as always! Left floating on air , fabulous experience ❤️

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Response from Richard Ward Hair & Metrospa

Hi Jane,
Thank you so much for leaving us such a lovely review! We're thrilled to hear that you had an amazing experience with us and that you left feeling fabulous.
We can't wait to have you back in the salon to continue giving you the best hair experience possible.
Take care,
The Team at Richard Ward Hair & Metrospa

Always “gets it”

Penny
7th Sep 2026
Team Member: Patrick
5.0
Appointment verified by Phorest

Always hears what I’m wanting and does it with style. Great at cutting and styling.

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Response from Richard Ward Hair & Metrospa

Hello Penny, thank you so much for your kind words about our salon. We are thrilled to hear that you had a great experience with us and that our stylist was able to give you the cut and style you were looking for. We pride ourselves on our attention to our clients' needs and our ability to deliver fabulous results. We hope to see you again soon for your next appointment. Thank you for choosing our salon and we appreciate your support. Best regards from the team at Richard Ward Hair & Metrospa.

Thank you

Ruth Taberner
5th Sep 2026
Team Member: Ashleigh
5.0

Great time meeting Ashleigh, she understood what I wanted, and gave me a lovely haircut and styling. Thank you

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Response from Richard Ward Hair & Metrospa

Hi Ruth,

Thank you so much for taking the time to leave us a review! We are happy to hear that you had a great experience with Ashleigh. We pride ourselves on our stylists' ability to understand their clients' wants and deliver beautiful results, so it's wonderful to hear that she did just that for you. We hope you continue to love your new haircut and look forward to seeing you again soon!

Wishing you all the best,
The team at Richard Ward Hair & Metrospa

BLow dry 509/2026

Anonymous
5th Sep 2026
4.5

Brilliant

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Response from Richard Ward Hair & Metrospa

Dear valued reviewer,

Thank you so much for visiting our salon and taking the time to leave such a positive review! We are thrilled to hear that you had a brilliant experience at our salon.
Thank you for choosing us and for your support.
Have a wonderful day!

Best regards,
The team at Richard Ward Hair & Metrospa

Mrs

Patricia Isaac
5th Sep 2026
Team Member: Patrick
5.0
Appointment verified by Phorest

Does a good job

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Response from Richard Ward Hair & Metrospa

Hi Patricia,

Thank you for taking the time to write us a review. It is always great to hear from our clients.

We are pleased to know that you had a good experience at our salon

We value your feedback, and we will continue to strive for excellence in our services.

Thank you for choosing us, and we hope to see you again soon.

Best regards,

The team at Richard Ward Hair & Metrospa

Mrs

Manoelle
5th Sep 2026
Team Member: Adolfo
4.5

Great service

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Response from Richard Ward Hair & Metrospa

Hi Manoelle,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a great experience with us at Richard Ward Hair & Metrospa.

Best regards,
The team at Richard Ward Hair & Metrospa.

Hair Cut

In
4th Sep 2026
Team Member: Ashleigh
5.0

Ashleigh is great

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Response from Richard Ward Hair & Metrospa

Hi Ashleigh,

Thank you for taking the time to leave a review.

Best,
The Team at Richard Ward Hair & Metrospa

Waxing

Carol veronique
4th Sep 2026
Team Member: Kinga
5.0
Appointment verified by Phorest

Excellent at her job

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Response from Richard Ward Hair & Metrospa

Dear Carol Veronique,

We are absolutely thrilled to hear that you had an excellent experience at our salon! Thank you so much for taking the time to leave such a lovely review.

We hope to continue seeing you at our salon and thank you once again for your support.

Best regards,

The Team at Richard Ward Hair & Metrospa

Wonderful hair cut and blow dry

Lindsey Hawke-Davies
3rd Sep 2026
Team Member: Jonathan
5.0
Appointment verified by Phorest

A wonderful experience as always! Jonathan is amazing! My hair looks and feels fantastic!

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Response from Richard Ward Hair & Metrospa

Hi Lindsey,

Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you had a wonderful experience with our stylist Jonathan and that you are happy with the results.

We strive to provide the best hair and spa services for all of our customers and your satisfaction means everything to us. We look forward to seeing you again soon for your next visit!

Warm regards,
The team at Richard Ward Hair & Metrospa

As good as always…

Sally
3rd Sep 2026
Team Member: Patrick
5.0
Appointment verified by Phorest

Have been with Patrick for over 20 yrs now. Always such a treat. Not only the fabulous haircut but the chat and care he always shows, without fail. Your prices may go up ( sadly the reality of London living) but always, always worth it.

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Response from Richard Ward Hair & Metrospa

Dear Sally,

Thank you so much for taking the time to leave such a lovely review! We truly appreciate your loyalty and are so glad to hear that you have been visiting our salon for over 20 years. We are lucky to have such a fantastic team member like Patrick who always goes above and beyond to provide impeccable service to our clients.

We understand that living in London can come with a higher cost of living, but we are always committed to providing quality services that are worth it. We hope to continue providing you with excellent haircuts and enjoyable conversations for many more years to come!

Thank you again for your kind words and for choosing our salon. We look forward to seeing you again soon.

Best regards,
The team at Richard Ward Hair & Metrospa

PERFECTION

Kate McGahan
2nd Sep 2026
Team Member: Adolfo
5.0
Appointment verified by Phorest

A wonderful welcome awaits as you step through the door leaving the hustle of London behind you. Slick, professional service and there is no one better at cutting curly hair than Adolfo.
Superb from start to finish.

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Response from Richard Ward Hair & Metrospa

Hi Kate,

Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you enjoyed your experience at our salon.

We hope to see you again soon for another superb experience at our salon.

Best wishes from the team at Richard Ward Hair & Metrospa

Great for men Too

Andy Bassadone
1st Sep 2026
Team Member: Patrick
5.0
Appointment verified by Phorest

For an outfit that has more female customers than male there are several skilled stylists who cut Mens hair very well. When I went there the first time my wife said -finally you’ve had a decent haircut which is high praise indeed . Very professional and welcoming.

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Response from Richard Ward Hair & Metrospa

Hi Andy! Thank you for taking the time to leave a review for our salon. We strive to provide high-quality services for all of our clients, regardless of gender. Your wife's compliment is truly appreciated, and we hope to continue exceeding your expectations in the future.
All the best,
The team at Richard Ward Hair & Metrospa.

Perfect

Alvaro
1st Sep 2026
5.0

Always satisfied

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Response from Richard Ward Hair & Metrospa

Dear Alvaro,

Thank you so much for taking the time to leave us a positive review!

Thank you again for choosing our salon and spa. We appreciate you!

Best,
The team at Richard Ward Hair & Metrospa

amazing as always

Henrietta Thomas
29th Aug 2026
Team Member: Karen
5.0
Appointment verified by Phorest

Huge thanks to George and Karen. Beautiful hair was the order of the day, and they have delivered with bells on.

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Response from Richard Ward Hair & Metrospa

Hi Henrietta,

Thank you so much for taking the time to leave us a review! We're delighted to hear that George and Karen were able to deliver beautiful hair for you. We'll be sure to pass on your kind words to them.

Best regards,
The team at Richard Ward Hair & Metrospa.

The bad hair decade

Parisa Vakili
28th Aug 2026
Team Member: Mario
5.0
Appointment verified by Phorest

My hair has been an utter disaster since I have left your salon and I am really looking forward to new me! Mario always gives me great advice so I trust his judgement. Thank you Mario

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Response from Richard Ward Hair & Metrospa

Hi Parisa,

We are so sorry to hear about your recent experience at our salon. The last thing we want is for you to leave feeling disappointed. We understand how important it is to feel confident and happy with your hair, and we apologize for any inconvenience caused.

We appreciate your trust in Mario and we are glad he is able to give you great advice. Your feedback is important to us and we will make sure to discuss this with our team to ensure we continue to provide the best service for our clients.

We are looking forward to seeing you and giving you a new look that you will love! Thank you for choosing our salon and for your understanding.

Warmly,
The team at Richard Ward Hair & Metrospa

Best hairdresser!!

Cameron
28th Aug 2026
Team Member: Elettra
5.0

Been getting my haircut from Elettra for the last year or so and every time she smashes it. We have great convos and she’s the best would highly recommend!

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Response from Richard Ward Hair & Metrospa

Hi Cameron,

Thank you for taking the time to leave us a review. We are delighted to hear that you have had such great experiences with Elettra.

We truly appreciate your recommendation and hope to see you again soon!

Best regards,
The team at Richard Ward Hair & Metrospa

Love new style. So much time and attention to the cut

Siobhan
27th Aug 2026
Team Member: Adolfo
4.5
Appointment verified by Phorest

A very dedicated stylist.

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Response from Richard Ward Hair & Metrospa

Hi Siobhan,

Thank you so much for taking the time to leave us a review.

We hope to have the pleasure of welcoming you back to our salon in the future for another great experience. Thank you again for your kind words.

Best,
The Team at Richard Ward Hair & Metrospa

Joey

Max
27th Aug 2026
Team Member: Joey
5.0

Joey is fantastic, a great guy and the haircut is the best I’ve had. Would highly recommend

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Response from Richard Ward Hair & Metrospa

Hi Max,

Thank you so much for taking the time to leave us a review! We absolutely love hearing feedback from our clients.

We are thrilled to hear that your experience with Joey was fantastic and that you are happy with your haircut. We will make sure to pass on your kind words to him.

We truly appreciate your recommendation and we hope to see you again soon at Richard Ward Hair & Metrospa.

Best,
The team at Richard Ward Hair & Metrospa

Always a pleasure

Jeremy Clay
27th Aug 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Been coming to Joey for a while. Great haircut and always a pleasure.

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Response from Richard Ward Hair & Metrospa

Dear Jeremy,

Thank you for taking the time to share your positive experience with us!

We look forward to seeing you again soon at Richard Ward Hair & Metrospa!

Best,

The team at Richard Ward Hair & Metrospa

In expert hands

Sheena Ward
26th Aug 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Just had a super experience with colour from Sarah and cut from joey. Very happy!

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Response from Richard Ward Hair & Metrospa

Hi Sheena, thanks for taking the time to leave us such a lovely review! We are thrilled to hear that you had a super experience with Sarah and Joey. We will make sure to pass your kind words along to them. We look forward to seeing you again and providing you with another fantastic experience! Take care. Warmly, The Team at Richard Ward Hair & Metrospa.

Beautiful Butterfly

Maha Al Sulaimani
26th Aug 2026
Team Member: Caterina
5.0
Appointment verified by Phorest

I have been doing my Blowdry with Caterina for a while now and as usual it is the most lovely experience and I feel so good afterwards
Caterina is amazing!

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Response from Richard Ward Hair & Metrospa

Hi Maha,

Thank you so much for taking the time to leave us this wonderful review! We are delighted to hear that Caterina has provided you with consistently fabulous blow-dries and a lovely experience. She truly is amazing!

Warm regards,
The team at Richard Ward Hair & Metrospa

Fantastic cut and blow dry

Barbara
26th Aug 2026
Team Member: Megan
5.0
Appointment verified by Phorest

Fabulous hair cut from Megan. She listened carefully, made a great suggestion and did a wonderful job. I was so impressed and very happy.

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Response from Richard Ward Hair & Metrospa

Dear Barbara, thank you for taking the time to leave a review for our salon. We are thrilled to hear that you had a fabulous haircut with Megan.

We hope to see you again soon for another amazing experience at our salon.
Sincerely,

The team at Richard Ward Hair & Metrospa.

5 star

Bobbi Berns
25th Aug 2026
Team Member: Robert
4.5
Appointment verified by Phorest

Robert performs miracles!

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Response from Richard Ward Hair & Metrospa

Dear Bobbi,

Thank you for leaving such a positive review about your experience at our salon.

We will make sure to share your kind words with Robert and the rest of the team.

Thank you for choosing our salon and taking the time to leave a review. We look forward to welcoming you back in the future.

Best wishes,
The team at Richard Ward Hair & Metrospa

Class Act

Alexia
25th Aug 2026
Team Member: Robert
5.0
Appointment verified by Phorest

Efficient blow dry from reliable, Robert
And a nice chap too

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Response from Richard Ward Hair & Metrospa

Dear Alexia,

Thank you very much for taking the time to leave such a kind review! It's great to hear that you had an efficient blow-dry from Robert.

Thank you once again for your kind words, Alexia. We hope to see you again soon for another great visit.

Best,
The team at Richard Ward Hair & Metrospa

Star

Gill
25th Aug 2026
Team Member: Robert
5.0
Appointment verified by Phorest

Robert is a wonderful hair dresser & a gorgeous person … Million Stars

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Response from Richard Ward Hair & Metrospa

Hi Gill,

Thank you for taking the time to share your experience at our salon. We are happy to hear that Robert provided you with wonderful service and that you enjoyed his company. We truly value our talented team and their ability to make our clients feel their best.

We appreciate your kind words and the million stars you have given us.

Warm regards,
The team at Richard Ward Hair & Metrospa

Great

L Oppenheim
25th Aug 2026
Team Member: David
5.0
Appointment verified by Phorest

Perfect

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Response from Richard Ward Hair & Metrospa

Dear L Oppenheim,

We are thrilled to hear that you had a perfect experience at our salon! Thank you for taking the time to share your review. Your kind words mean a lot to our team at Richard Ward Hair & Metrospa.

Best regards,

The team at Richard Ward Hair & Metrospa

Cut and blow dry

Claire
25th Aug 2026
Team Member: Patrick
5.0
Appointment verified by Phorest

Patrick is very reliable and delivers to great standards. He is very nice to spend this hour with too.

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Response from Richard Ward Hair & Metrospa

Dear Claire,

Thank you so much for taking the time to leave a review for our salon. We are happy to hear that you had a great experience with our stylist, Patrick. We have passed along your kind words to him and he was delighted to know that he was able to meet your expectations.

At our salon, we strive to provide both reliable and high quality services to all of our clients, and we are glad that we were able to do so for you. Patrick is not only a talented stylist, but also a pleasure to spend time with. We will make sure to let him know about your positive feedback.

Thank you again for choosing our salon. We appreciate your support and hope to see you again soon.

Warmly,
The team at Richard Ward Hair & Metrospa

My Braid

Clare van Dam
22nd Aug 2026
Team Member: Edna
5.0
Appointment verified by Phorest

Fabulous experience with Edna today she is very professional I always feel fabulous and she is kind and always cheerful 🩷

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Response from Richard Ward Hair & Metrospa

Dear Clare,

Thank you so much for taking the time to leave such a lovely review!

We look forward to seeing you again soon and providing you with another wonderful experience at our salon.

Best wishes,
The team at Richard Ward Hair & Metrospa

Blow dry

Zena Moore
21st Aug 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Excellent in every way . Lovely person

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Response from Richard Ward Hair & Metrospa

Hi Zena, thank you for your kind words and for visiting us. We hope to see you again soon for another great visit. Take care,
The Team at Richard Ward Hair & Metrospa.

Excellent

paul sedhwick
21st Aug 2026
Team Member: Elettra
5.0
Appointment verified by Phorest

Elettra has been cutting my hair for years and everytime does an amazing job. The whole experience is fantastic the friendly staff that greet you the booking experience

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Response from Richard Ward Hair & Metrospa

Hi Paul Sedhwick,

Thank you for your lovely review! Our team prides itself on providing a fantastic experience, so its lovley for you to acknowledge the front-of-house team. We value your loyalty and look forward to seeing you again.

Warmly,
The team at Richard Ward Hair & Metrospa

Ms

Lynne Rowland
19th Aug 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Joey is an amazing hairdresser cuts my hair fantastic .He is such a lovely guy.

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Response from Richard Ward Hair & Metrospa

Hi Lynne, thank you for taking the time to leave us a review. We're thrilled to hear that Joey provided you with an amazing hair cut and that you had a positive experience with him. We'll be sure to pass along your kind words to Joey. We hope to see you again soon at our salon! Warmly, the team at Richard Ward Hair & Metrospa.

I love Richard Ward

Alison Langham
18th Aug 2026
Team Member: Tommy
5.0
Appointment verified by Phorest

I always love coming to Richard Ward Salon for my haircut & blowdry with Tommy. Tommy is a master at his craft, and ALWAYS ‘gets’ what I want and makes suggestions how the cut could look even better - either by a very small change in the cut, teaching me how to dry my hair at home etc. Tommy always remembers things I’ve told him, and we continue the conversation even if I only come 8 months later. Makes me feel known. And he never suggests a style that he knows would be too high maintenance, as he knows what I’m like re my hair!
Tommy is a SUPERB cutter and stylist. I always leave feeling the weight off my hair and a million dollars!

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Response from Richard Ward Hair & Metrospa

Dear Alison,

Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you had a great experience with Tommy at our salon.

We are delighted to have you as a regular at our salon, and we look forward to welcoming you back soon.

Best regards,

The team at Richard Ward Hair & Metrospa

Always happy

Anonymous
15th Aug 2026
5.0

I have been a customer for a number of years and Adolfo has always done a fantastic job for me . I also watched other customers leaving looking astonishing

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Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you so much for taking the time to leave us a lovely review.

We are also happy to hear that you have noticed how satisfied our other customers are as they leave the salon. It truly means a lot to us to see our clients looking and feeling their best. We cannot thank you enough for your kind words and continued support.

We look forward to welcoming you back to Richard Ward Hair & Metrospa in the near future.

Warm regards,
The team at Richard Ward Hair & Metrospa

Elettra is WONDERFUL

Cristin
15th Aug 2026
Team Member: Elettra
5.0

I live in New York but I have been seeing Elettra as my stylist for over eight years. She is so kind, so talented, and a joy to visit. I trust my layers to no one else! The salon itself is also wonderful, everyone is great.

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Response from Richard Ward Hair & Metrospa

Dear Cristin,

Thank you so much for taking the time to leave us a review! We are delighted to hear that Elettra has been your stylist for over eight years and that you enjoy your visits with her. It is always our goal to provide exceptional service and we are glad that we have gained your trust for your layers.

We pride ourselves on having a talented and friendly team and are happy that everyone at the salon has made your experience a wonderful one. We appreciate your kind words and look forward to seeing you again soon!

Best regards,

The Team at Richard Ward Hair & Metrospa

Mrs

Selina Drage
13th Aug 2026
Team Member: Kinga
5.0
Appointment verified by Phorest

She did my nails beautifully

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Response from Richard Ward Hair & Metrospa

Hi Selina,

Thank you so much for taking the time to leave us a review! We're delighted to hear that you were happy with the nail services at our salon. Great nails always make us feel confident and put together, so it's important to us that we offer quality services.

We appreciate your kind words and we'll be sure to share your feedback with our team. We hope to have the chance to welcome you back in the near future for more pampering!

Take care,
The team at Richard Ward Hair & Metrospa

Pedicure

Jenny Hawkins
13th Aug 2026
Team Member: Pinki
5.0

Pinki is excellent… would always recommend her
Feel so good after her pedicure

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Response from Richard Ward Hair & Metrospa

Hi Jenny,

Thank you for taking the time to leave us a review. We are thrilled to hear that you had a great experience with Pinki and enjoyed your pedicure. We will be sure to pass along your kind words to her!

We hope to see you back at our salon soon and we would be more than happy to book you in with Pinki again. Take care!

Warmly,
The team at Richard Ward Hair & Metrospa

Tan

Wendy momen
13th Aug 2026
Team Member: Kinga
5.0
Appointment verified by Phorest

Wonderful experience as always .. !! I look forward to my treatments with her . She is so professional & I would certainly recommend her to new clients .

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Response from Richard Ward Hair & Metrospa

Hi Wendy,

Thank you for taking the time to leave us a review. We are so glad to hear that you had a wonderful experience at our salon.

Thanks again for choosing us for your hair and spa needs. We can't wait to pamper you again in the future!

Warm regards,
The Team at Richard Ward Hair & Metrospa

Miss

Julie Jackson
13th Aug 2026
Team Member: Nando
5.0
Appointment verified by Phorest

Always good excellent hair stylist the best

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Value
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Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Julie, thank you so much for your kind words and for choosing our salon for your hair needs.

Take care, and we look forward to seeing you soon!

The team at Richard Ward Hair & Metrospa.

Wonderful - as always

Marian Condie
12th Aug 2026
Team Member: Nando
5.0
Appointment verified by Phorest

I love my visits to the salon - I am always welcomed like a good friend that everyone is delighted to see.
The haircut I received from Nando was sublime, as is always the case.

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Value
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Atmosphere
Response from Richard Ward Hair & Metrospa

Dear Marian,

Thank you so much for sharing your positive experience at our salon. We are thrilled to hear that you always feel welcomed like a good friend when you visit us.

We truly value your loyalty and look forward to seeing you again soon.

Best,
The team at Richard Ward Hair & Metrospa

Superb!

Rachel
11th Aug 2026
Team Member: Ashleigh
5.0
Appointment verified by Phorest

Ashleigh is always meticulously precise with my fine hair. A brilliant professional!

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Value
Result
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Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Rachel,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a positive experience with Ashleigh.

We understand that managing fine hair can be a challenge, but we are glad to hear that Ashleigh was able to provide you with an excellent result.

We appreciate your feedback and hope to see you again at our salon in the future.

Thank you for choosing to visit us and for your support. Take care!

Best regards,
The Team at Richard Ward Hair & Metrospa

Review for Ashleigh

Helen
11th Aug 2026
Team Member: Ashleigh
5.0

Brilliant as always

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Value
Result
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Response from Richard Ward Hair & Metrospa

Dear Helen,

Thank you so much for taking the time to leave us such a lovely review!

Thank you for choosing our salon, and we truly appreciate your support.

Best regards,
The team at Richard Ward Hair & Metrospa

Awesome!

Linda
10th Aug 2026
Team Member: Karen
5.0
Appointment verified by Phorest

I had an amazing experience with Karen, she was super kind and professional. I’ll definitely come back!

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Hi Linda! Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had an amazing experience with Karen. We pride ourselves on providing professional and personable service, so it's always great to receive positive feedback. We can't wait to welcome you back to our salon soon. All the best, The team at Richard Ward Hair & Metrospa.

Cut

Gabi
9th Aug 2026
Team Member: Fiona
4.0
Appointment verified by Phorest

All staff is lovely and welcoming and the place has a good vibe.

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Dear Gabi,

Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed the atmosphere of the salon and found our team lovely.

We completely appreciate that our prices may feel higher than other salons, and we’re always happy to explain how our pricing works. Our cut-and-blow-dry prices vary according to the stylist’s level of experience, starting from £90 with a graduate stylist and going up to £310 with Richard Ward himself.

On reviewing your booking, we can see that you selected one of our Salon Directors when booking online. Our Salon Directors are among the most experienced members of our team, with many years of expertise, and their pricing reflects this level of experience.

That said, we have a wonderful team of stylists across all levels, each trained through our in-house Richard Ward training programme. If you choose to visit us again, we’d be very happy to recommend a stylist at a lower price point who can still provide the high standard of service and expertise we’re known for.

We hope to have the opportunity to welcome you back and provide you with another lovely experience.

Best regards,
The Team at Richard Ward Hair & Metrospa

Cut

Gabi
9th Aug 2026
Team Member: Fiona
4.0
Appointment verified by Phorest

A simple haircut and consultation cost way too much. Staff is lovely and the place has a good vibe.

Service
Value
Result
Cleanliness
Atmosphere
Response from Richard Ward Hair & Metrospa

Dear Gabi,

Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed the atmosphere of the salon and found our team lovely.

We completely appreciate that our prices may feel higher than other salons, and we’re always happy to explain how our pricing works. Our cut-and-blow-dry prices vary according to the stylist’s level of experience, starting from £90 with a graduate stylist and going up to £310 with Richard Ward himself.

On reviewing your booking, we can see that you selected one of our Salon Directors when booking online. Our Salon Directors are among the most experienced members of our team, with many years of expertise, and their pricing reflects this level of experience.

That said, we have a wonderful team of stylists across all levels, each trained through our in-house Richard Ward training programme. If you choose to visit us again, we’d be very happy to recommend a stylist at a lower price point who can still provide the high standard of service and expertise we’re known for.

We hope to have the opportunity to welcome you back and provide you with another lovely experience.

Best regards,
The Team at Richard Ward Hair & Metrospa