Richard Ward Hair & Metrospa

82 Duke of York Square, Sloane Square, Chelsea, Greater London, SW3 4LY

About us

Award-Winning

Richard’s uber-cool, award-winning Sloane Square salon plays host to a team of over 90 expert staff, looking after the hair and beauty needs of over 1,200 clients per week. Housed in a stunning Grade II listed building flooded with natural light, the RW brand has been synonymous with creating chic Chelsea hair and beauty for 3 decades.

Past winner of Outstanding Salon of the Year at the London Hair and Beauty Awards, and Hair Magazine’s London Salon of the Year, the salon has been described as ‘leisurely and luxurious yet unpretentious’. Home to over 250 innovative hair and beauty treatments and services, all designed to deliver couture hair and bespoke beauty, the salon includes the renowned Metrospa, our unique brand of city day spa; a state-of-the-art pampering zone featuring expert, celebrated therapists and exclusive Decleor, SkinCeuticals, Intraceuticals and Shellac and Footlogix treatments.

Richard’s unique, long-standing team has been dubbed by Vogue Magazine as ‘obsessional about that elusive personal touch’ in his ‘spectacularly sunny, cleverly sectioned space’, likening the salon’s manager Gavin to a maitre’d at The Ivy. Italian Vanity Fair describes Richard Ward Hair & Metrospa as one of the most ‘ultra-glamour salons’ not only in Europe but world-wide, cementing Richard’s Italian reputation as ‘Golden Scissors’ and further cementing his global reputation for his eponymous, inimitable Chelsea Blow Dry.

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Opening hours

Monday 09:00 - 18:00
Tuesday 08:30 - 19:00
Wednesday 08:30 - 20:00
Thursday 08:30 - 19:00
Friday 08:30 - 19:00
Saturday 09:00 - 19:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body
Aesthetics

Our work

Reviews

4.88
1,045 verified reviews
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Value
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Filter by rating

Hair appointment

Sally
30th May 2026
Team Member: Ashleigh
4.5
Appointment verified by Phorest

The enjoyable hour spent with Ashleigh. She listens to what you want and comes up with a great style

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Response from Richard Ward Hair & Metrospa

Hi Sally,
Thank you so much for taking the time to leave this lovely review! We are thrilled to hear that you had an enjoyable experience with Ashleigh.
Thank you for choosing our salon for your hair needs.
Best,
The team at Richard Ward Hair & Metrospa

Amazing amazing amazing

Lucy McGowan-Scanlon
30th May 2026
Team Member: Ella
5.0
Appointment verified by Phorest

Ella and Tommy, the very best! Always come away exceptionally pleased with my cut and colour! Wouldn’t go anywhere else.

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Response from Richard Ward Hair & Metrospa

Dear Lucy,

Thank you so much for taking the time to leave us such a lovely review about our team members Ella and Tommy. We are thrilled to hear that you are always pleased with your cut and colour when you visit us.

We look forward to seeing you again and providing you with another enjoyable experience. If there's anything else we can do to make your visit even better, please let us know.

Best regards,
The team at Richard Ward Hair & Metrospa

Excellent hairdresser

Karen
30th May 2026
Team Member: Patrick
5.0
Appointment verified by Phorest

Patrick is an excellent hairdresser. I always get a fantastic cut and blow dry with him. He is a pleasure to spend time with and I would recommend him to my friends.

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Response from Richard Ward Hair & Metrospa

Hi Karen,

Thank you so much for taking the time to leave such a lovely review for Patrick! We're thrilled to hear that you always leave our salon with a fantastic cut and blow dry.

We couldn't agree more about Patrick's skills as a hairdresser, he truly is one of the best in our salon! We're glad you also enjoy spending time with him, as we believe a friendly and welcoming atmosphere is just as important as the quality of our services.

Thank you for recommending him to your friends, we appreciate your support! We can't wait to see you again and give you another wonderful hair experience.

Warmly,

The team at Richard Ward Hair & Metrospa

Wonderful experience

Lindsey
30th May 2026
Team Member: Jonathan
5.0
Appointment verified by Phorest

I had a wonderful experience with Jonathan. He really listened to what I wanted, offered great advice and I left the salon feeling amazing. Highly recommend!

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Response from Richard Ward Hair & Metrospa

Hi Lindsey,

Thank you so much for taking the time to leave us a review. We're delighted to hear that you had a wonderful experience with Jonathan.
We're glad that you left the salon feeling amazing, and we truly appreciate your recommendation. It means a lot to us. We look forward to welcoming you back to our salon in the future.

Thanks again for your kind words.

The team at Richard Ward Hair & Metrospa

Hair appt & experience

Panda Channing Williams
29th May 2026
Team Member: Jonathan
5.0

Always does a wonderful job - always a real pleasure to see him. A much needed haircut and always very happy with the end result. A great cut and a brilliant blow dry. TY

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Response from Richard Ward Hair & Metrospa

Hi Panda,

Thank you for leaving such a positive review! We are so glad to hear that our team member did a wonderful job and that you enjoyed your haircut and blow dry. We strive to provide every client with a pleasant and satisfying experience at our salon.

We truly appreciate your support and hope to see you again soon. Take care!

Best regards,
The Team at Richard Ward Hair & Metrospa

Best Salon in London

Tim Nicholas
29th May 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Always pleased with the service I get from the salon ,both Joey and Thomas are first rate and lovely people .I wouldn’t go anywhere wise

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Response from Richard Ward Hair & Metrospa

Hi Tim, thank you so much for leaving us a review! We are thrilled to hear that you are always pleased with the service at our salon. Our team, especially Joey and Thomas, are dedicated to providing top-notch services and creating a welcoming and friendly atmosphere for all of our clients. We truly appreciate your loyalty and we look forward to seeing you again soon. Thanks again for your support. Best, The team at Richard Ward Hair & Metrospa.

Mrs

Clare van Dam
28th May 2026
Team Member: Edna
5.0
Appointment verified by Phorest

Fantastic as always I love my braid

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Response from Richard Ward Hair & Metrospa

Hi Clare,

Thank you so much for taking the time to leave such a lovely review!

We can't wait to see you again and provide you with another amazing experience!

Warm regards,
The Team at Richard Ward Hair & Metrospa

Edna

Valentina wystt
28th May 2026
Team Member: Edna
5.0
Appointment verified by Phorest

Always excellent at creating shape and texture in her cuts - she is a skilled master of her craft!

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Response from Richard Ward Hair & Metrospa

Dear Valentina,

Thank you for your kind words and for taking the time to leave a review for us. We truly appreciate your feedback and are thrilled to hear that you enjoyed your haircut.

We hope to see you again soon at our salon. Thank you for choosing us for your hair needs.

Warmly,
The team at Richard Ward Hair & Metrospa

A Perfect Cut

Tom Marshall
27th May 2026
Team Member: Delta
5.0
Appointment verified by Phorest

Delta has looked after my hair for many years. She has never failed to make me happy with her expertise.

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Response from Richard Ward Hair & Metrospa

Dear Tom,

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that Delta has been taking care of your hair for many years and that her expertise always leaves you happy.

At Richard Ward Hair & Metrospa, we strive to provide our clients with the best service and it is always a pleasure to receive positive feedback like yours.

We can't wait to see you again soon and continue to make you happy with our services.

Best regards,

The Team at Richard Ward Hair & Metrospa

Tommy's the man

John Bridge
27th May 2026
Team Member: Tommy
5.0
Appointment verified by Phorest

Love getting my hair cut by Tommy. it's always fun, always an adventure and always looks great afterwards. Will always come back!

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Response from Richard Ward Hair & Metrospa

Hi John,

Thank you so much for taking the time to share your experience at our salon. We look forward to having you back again soon.

Warmly,
The team at Richard Ward Hair & Metrospa

?

Anonymous
27th May 2026
5.0

How can I leave a review for Richard when he’s not on the list?

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Haircut with Robert

Karen
27th May 2026
Team Member: Robert
5.0
Appointment verified by Phorest

Amazing service as always, Robert is the best at what he does.

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Response from Richard Ward Hair & Metrospa

Dear Karen,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you had another amazing experience with Robert at our salon. He truly is one of the best in the business, and we're lucky to have him on our team.
Best regards,
The team at Richard Ward Hair & Metrospa

A wicked Beautician!

Lesley Shaw
27th May 2026
Team Member: Vita
5.0

Vita always does an excellent job with my manicure and pedicure. She has always looked after me very well - attentive and kind through my back operations and other various dramas which is great as I am now 80! She is a Gem!

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Response from Richard Ward Hair & Metrospa

Dear Lesley,

Thank you for taking the time to leave us a review. We are delighted to hear that you had an excellent experience with Vita for your manicure and pedicure. We take great pride in providing attentive and kind service to all our clients, regardless of their age or circumstances. It's wonderful to know that Vita has taken such good care of you, especially through your back operations and other challenges.

We look forward to welcoming you back to our salon soon.

Best,
The Team at Richard Ward Hair & Metrospa

Teeth whitening

Ruth
26th May 2026
Team Member: Gina
5.0
Appointment verified by Phorest

Gina was lovely and efficient and professional. I’m happy with my results.

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Response from Richard Ward Hair & Metrospa

Hi Ruth!

Thank you so much for leaving a positive review about your recent visit to our salon. We're thrilled to hear that you had a lovely experience with Gina and that you're happy with your results.
We really appreciate your feedback and hope to see you back soon for another pampering session at our salon. Until then, take care and have a fantastic day!

Best regards,
The team at Richard Ward Hair & Metrospa

Great Cut & Colour treatment

kathryn
26th May 2026
Team Member: Jonathan
4.5
Appointment verified by Phorest

Ella & Jonathan did an excellent job - thank YOU Both

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Response from Richard Ward Hair & Metrospa

Hi Kathryn,

Thank you so much for taking the time to leave a review about your recent visit to our salon. We are thrilled to hear that Ella and Jonathan did an excellent job and that you were happy with their services. We will be sure to pass along your kind words to them.

We truly appreciate your support and hope to see you again soon.

Best wishes from all of us at Richard Ward Hair & Metrospa.

Always pleased

Maha
26th May 2026
Team Member: Caterina
5.0
Appointment verified by Phorest

Caterina really knows how to blow dry my hair. She is efficient and very friendly and I am always very happy with the outcome. She is very talented.

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Response from Richard Ward Hair & Metrospa

Hi Maha,

Thank you so much for your kind words! We are so glad to hear that Caterina provided you with a wonderful blow-dry experience! We pride ourselves on our talented and friendly stylists at our salon.
We are thrilled that you are always happy with the outcome of your blow dry with Caterina. Our team will pass along your compliments to her. We look forward to seeing you again soon for another great experience at our salon!

Best,
The team at Richard Ward Hair & Metrospa

A M A Z I N G

Ninai Zarach
26th May 2026
Team Member: Robert
5.0
Appointment verified by Phorest

This salon overall is simply the most anzi g. Friendly reception team, all floor staff fabulous and take the time to great you. Robert is simply the best stylist but I feel bad saying that as I’ve had a few others and they are all fantastic. In any case going there gives you a meaaaibe feel good factory and when you leave hair looking amazing it’s worth it!

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Response from Richard Ward Hair & Metrospa

Hi Ninai,
Thank you so much for taking the time to leave such a lovely review about our salon. We are thrilled to hear that you had a positive experience with our reception team and floor staff. We strive to create a friendly and welcoming atmosphere for all our clients, and we're glad it had a positive impact on you.

It's great to hear that you have had excellent experiences with all our stylists, especially Robert. We are lucky to have such a talented team, and we're happy to know that their skills have left you feeling amazing with your new hair look.

Thank you again for your kind words, and we look forward to welcoming you back to our salon soon.

Best wishes,

The team at Richard Ward Hair & Metrospa

Brilliant hairdresser

Natalie Dickinson
23rd May 2026
Team Member: Karen
5.0
Appointment verified by Phorest

Karen did a brilliant job with my hair, she gave me a thorough consultation, discussing my likes and dislikes. I’m very happy with my hair cut!

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Response from Richard Ward Hair & Metrospa

Dear Natalie,

Thank you so much for taking the time to leave us a review.

We're thrilled to hear that Karen provided you with a brilliant haircut and gave you a thorough consultation. Our team takes great pride in ensuring that our clients' likes and dislikes are taken into consideration to achieve the best results.

We appreciate your kind words and will definitely pass them along to Karen. We truly value your feedback and look forward to welcoming you back to our salon in the future.

Best regards,

The team at Richard Ward Hair & Metrospa

Extensions

Debbie Green
23rd May 2026
Team Member: Elettra
5.0
Appointment verified by Phorest

Amazing results

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Response from Richard Ward Hair & Metrospa

Hi Debbie, thank you so much for taking the time to leave such a positive review for us!

Thank you again for your kind words! Best regards,

The team at Richard Ward Hair & Metrospa.

Lovely friendly and talented staff

Jennifer Whiston
22nd May 2026
Team Member: Adolfo
5.0
Appointment verified by Phorest

Love coming to the salon, I'm always really happy with Adolfo's expert cutting and styling.

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Response from Richard Ward Hair & Metrospa

Hi Jennifer,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you love coming to our salon and that Adolfo's expert cutting and styling always puts a smile on your face. We will make sure to pass along your kind words to him.

We truly appreciate your support and look forward to seeing you again soon.

Take care,
The Team at Richard Ward Hair & Metrospa

Nails

Claire Allen
22nd May 2026
Team Member: Jessie
4.5
Appointment verified by Phorest

Absolutely great

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Response from Richard Ward Hair & Metrospa

Hi Claire!

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with us at our salon.

We truly appreciate your support and look forward to seeing you again soon!

Warmly,
The team at Richard Ward Hair & Metrospa

Haircut

William Woodward-Fishet
22nd May 2026
Team Member: Patrick
4.5
Appointment verified by Phorest

As always, first class

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Response from Richard Ward Hair & Metrospa

Hi William!

Thank you so much for your kind review. We're thrilled to hear that you had a great experience at our salon. Our team works hard to provide exceptional services, and it's always a pleasure to know that our efforts are appreciated.

We hope to welcome you back to our salon soon for another top-notch experience. Thank you for choosing us.

Best regards,

The team at Richard Ward Hair & Metrospa

Colour

Jane Murphy
21st May 2026
Team Member: Maria
5.0
Appointment verified by Phorest

Excellent , understood exactly what l wanted

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Response from Richard Ward Hair & Metrospa

Hi Jane,
Thank you for the lovely review and for entrusting us with your hair needs. We're glad to hear that you had an excellent experience with us and that we were able to understand exactly what you wanted. We hope to see you again for your next hair appointment!
Warm regards,
The team at Richard Ward Hair & Metrospa

Barton

Christene
21st May 2026
Team Member: Alexander
5.0
Appointment verified by Phorest

Alex is such a talented colourist and my hair always looks great after having the colour done.

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Response from Richard Ward Hair & Metrospa

Dear Christene,

Thank you for taking the time to leave a lovely review about Alexander's colouring skills! We are so happy to hear that your hair always looks great after a visit to our salon.

Thank you again for your kind words, and we can't wait to see you again at Richard Ward Hair & Metrospa.

Kindest regards,
The team at Richard Ward Hair & Metrospa

Another fantastic hair do!

Julia
21st May 2026
Team Member: Maria
5.0
Appointment verified by Phorest

Really needed today’s great hair cut and brilliant body perm by Maria. She is the best in the business

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Response from Richard Ward Hair & Metrospa

Hi Julia, thank you for taking the time to leave us a review. We're thrilled to hear that you had a great experience at our salon and that Maria looked after you. We can't wait to see you again for your next hair appointment. All the best from the team at Richard Ward Hair & Metrospa."

My mums haircut at Richard Ward

Jacqueline Cutter
21st May 2026
Team Member: Caterina
5.0
Appointment verified by Phorest

It was pleasant visit at Richard Ward Hair and Metrospa.
My mum had a shirt haircut which was really nice and my mum was really happy with it.
Whilst I was waiting in the bar , batmen was very friendly and gave me a glass of water with lemon . I had a terrible hay fever and my throat was very dry and itchy and he offered me a sweet as well. I’m so grateful 😇
Beautiful experience.

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Response from Richard Ward Hair & Metrospa

Dear Jacqueline,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that your visit with us at Richard Ward Hair & Metrospa was a pleasant one and that your mum loved her new haircut.

We're also happy to hear that our bar staff were friendly and thoughtful.

Thank you for choosing Richard Ward Hair & Metrospa!

Best,

The team at Richard Ward Hair & Metrospa

Perfect hair

Max Berrisford
21st May 2026
Team Member: Cristiano
5.0
Appointment verified by Phorest

I had my hair cut by Cristiano he’s my go to at Richard ward we always have great chats and my hair come out perfect each and every time I’d 100% recommend Cristiano and Richard ward can’t wait for my next appointment.

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Response from Richard Ward Hair & Metrospa

Hi Max,
We appreciate you taking the time to leave us such a kind review. We are thrilled to hear that Cristiano is your go-to stylist at our salon and that you consistently have great experiences with him. We will be sure to pass on your lovely words to him. Thank you for recommending Cristiano and our salon – it means a lot to us.
Take care,
The team at Richard Ward Hair & Metrospa.

Always great

Rob Fickins
21st May 2026
Team Member: Delta
5.0
Appointment verified by Phorest

Great atmosphere and as a wheelchair user, no problems plus Delta is the best

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Response from Richard Ward Hair & Metrospa

Hi Rob, thank you for your kind review! We are so glad to hear that you enjoyed the atmosphere at our salon and had no issues as a wheelchair user. We strive to make our space accessible and comfortable for all of our clients. We agree that Delta is amazing and we will be sure to pass your compliment along to her. We hope to see you again soon at Richard Ward Hair & Metrospa. Take care. - The Team at Richard Ward Hair & Metrospa

Blow dry

Kate Wemyss
21st May 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Magic as ever

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Response from Richard Ward Hair & Metrospa

Hi Kate! Thanks so much for taking the time to leave us such a lovely review.
We appreciate your support and look forward to seeing you again soon.
Cheers from the team at Richard Ward Hair & Metrospa.

Cut and colour

Anonymous
21st May 2026
5.0

Both colourist Sarah B and cutter Christiano B were superb as always.

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Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our team members, Sarah and Christiano. They are both very talented and dedicated to providing exceptional services.

We appreciate your support, and we look forward to welcoming you back to our salon in the future.

Warm regards,
The team at Richard Ward Hair & Metrospa

Fabulous!

Nina
20th May 2026
Team Member: Tommy
5.0
Appointment verified by Phorest

Been coming here for over 3 years and wouldn't go anywhere else for a haircut. Tommy is a genius and makes my fine hair look wonderful.

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Response from Richard Ward Hair & Metrospa

Hi Nina,

Thank you for your lovely review! It means a lot to the team here at Richard Ward Hair & Metrospa. We will be sure to pass your kind words on to Tommy; he truly is a genius with hair! Nothing makes us happier than knowing our customers leave feeling and looking wonderful.
Thank you again for your support.

We look forward to seeing you on your next visit.
Best,
The Team at Richard Ward Hair & Metrospa

Feedback

Quenelda Cox
20th May 2026
Team Member: Ashleigh
5.0

Ashleigh has been cutting my hair for several years and she is not only the nicest person but also so unbelievably talented and I always come away from my appointment feeling amazing - she is a true professional and I love coming to see her.

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Response from Richard Ward Hair & Metrospa

Hi Quenelda,

Thank you so much for taking the time to leave such a lovely review about Ashleigh. We're happy to hear that you've been a loyal customer for several years, and we couldn't agree more that Ashleigh is not only incredibly talented but also a true professional. We're thrilled to hear that you always leave feeling amazing after your appointments with her.

We appreciate your kind words, and we will make sure to pass them along to Ashleigh. We look forward to seeing you again soon at Richard Ward Hair & Metrospa.

Best,
The Team at Richard Ward Hair & Metrospa

Haircut and blow dry

Rachel OHara
19th May 2026
Team Member: Jonathan
5.0
Appointment verified by Phorest

I have been having my haircut with Jonathan for sometime now and would like to recommend him wholeheartedly as he is the most excellent stylist and always listens to my ideas and offers great advice! I love love my new short bob! One happy bunny.. see you soon Jonathan xx

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Response from Richard Ward Hair & Metrospa

Dear Rachel,

Thank you for taking the time to share your wonderful experience at our salon! We are thrilled to hear that Jonathan has been providing you with amazing haircuts and that you are happy with your new short bob!

We are dedicated to providing our clients with the best possible services and it's always a pleasure to receive such kind feedback. We will make sure to pass on your compliments to Jonathan as well.

Thank you for choosing our salon for your hair needs, and we look forward to seeing you soon!

Best Regards,
The team at Richard Ward Hair & Metrospa

Miles- Brown

Patrice
18th May 2026
Team Member: Kathy
5.0
Appointment verified by Phorest

Very good

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Response from Richard Ward Hair & Metrospa

Hi Patrice,
We are so happy to hear that you had a good experience at our salon! Thank you for taking the time to leave a positive review. Our team works hard to provide exceptional services and it means a lot to receive such positive feedback. We hope to see you again soon for your next hair or spa appointment. Thank you for choosing us!
Best regards,
The Team at Richard Ward Hair & Metrospa

Thank you Cristiano! 🥰

Dean
17th May 2026
Team Member: Cristiano
5.0
Appointment verified by Phorest

Sheer artistry and a lot of fun as always. This guy is a genius. Many thanks and lots of love from Dean, Bella and Iane

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Response from Richard Ward Hair & Metrospa

Dear Dean,

Thank you so much for your lovely review! It always puts a big smile on our face when our customers have a good time and leave feeling happy with their hair. W

We look forward to welcoming you, Bella, and Iane back to the salon for your next visit. Thanks again for your support and kind words.

Best wishes from all of us at Richard Ward Hair & Metrospa.

Feel good hair

Caroline
16th May 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Love how Joey cuts and styles my hair always come away feeling great, thanks Joey x

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Response from Richard Ward Hair & Metrospa

Hi Caroline!

Thank you so much for leaving us a lovely review. We're thrilled to hear that you always leave our salon feeling great after a cut and style from Joey. We'll be sure to pass on your compliments to him!

We appreciate your support and hope to see you again soon for another pampering session. Have a great day!

Best,
The Team at Richard Ward Hair & Metrospa

Megan is amazing

Isabel Woolley
16th May 2026
Team Member: Megan
5.0
Appointment verified by Phorest

Megan has cut my hair so beautifully and always is the best at styling my hair!

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Response from Richard Ward Hair & Metrospa

Dear Isabel,

Thank you for taking the time to leave such a lovely review about your experience with Megan at our salon. We truly appreciate your kind words and we will make sure to pass on your compliments to Megan.

We are always striving to provide our clients with the best service possible, and it is wonderful to hear that we have met your expectations.

Thank you for choosing our salon for your hair needs. We look forward to welcoming you back soon.

Best regards,

The team at Richard Ward Hair & Metrospa

Simply the BEST

Bettina Cesmig
15th May 2026
Team Member: Fiona
5.0
Appointment verified by Phorest

A wonderful experience in a great atmosphere of friendly, welcoming professionals.

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Response from Richard Ward Hair & Metrospa

Dear Bettina,

Thank you for taking the time to leave such a lovely review of your recent visit to our salon. We are delighted to hear that you had a wonderful experience with our team of friendly and welcoming professionals. Our goal is to provide exceptional service and create a great atmosphere for our clients, and we are happy to know that we have achieved this for you.

We truly appreciate your kind words and hope to have the pleasure of welcoming you back to our salon in the future.

Best Regards,
The Team at Richard Ward Hair & Metrospa

Medicare with Vita

Katherine
15th May 2026
Team Member: Vita
5.0
Appointment verified by Phorest

Super, my feet feel beautifully refreshed!
lovely chat, Vita has a delightful energy and care
thank you xx

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Response from Richard Ward Hair & Metrospa

Hi Katherine,

We're so glad to hear that you had a super experience at our salon! We're happy to know that your feet feel beautifully refreshed and that you enjoyed a lovely chat with our team member Vita. We strive to create a friendly and welcoming atmosphere for all our clients, and we're glad it reflected in your visit. Thank you for your kind words and for choosing our salon. We hope to see you again soon!

Best,
The team at Richard Ward Hair & Metrospa

Always amazing

Jen
15th May 2026
Team Member: Ashleigh
5.0
Appointment verified by Phorest

Great job as always

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Response from Richard Ward Hair & Metrospa

Dear Jen,

Thank you for taking the time to leave us a review. We are thrilled to hear that you had such a positive experience at our salon.

Here at our salon, providing top-notch services and haircare is our top priority. We are glad that we were able to meet your expectations once again.

We hope to see you again soon for your next appointment. Thank you for choosing our salon for your hair and beauty needs.

Sincerely,
The team at Richard Ward Hair & Metrospa

Best Pedicure !

Victoria
15th May 2026
5.0

She is Fabulous!

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Response from Richard Ward Hair & Metrospa

Dear Victoria,

Thank you so much for your kind words and the "Fabulous" review! It is always wonderful to hear that our clients are happy with their experience at our salon.

We hope to see you again soon and continue providing you with the best hair and spa services. Thank you for choosing us and for taking the time to share your positive experience with others. Have a fabulous day!

Best wishes from the team at Richard Ward Hair & Metrospa.

Great as usual

Anonymous
15th May 2026
5.0

Best in the business

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Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had such a positive experience at our salon.

We truly appreciate your support, and we look forward to welcoming you back to our salon in the future.

Thank you again for your kind words and recommendation.

Warmly,
The team at Richard Ward Hair & Metrospa

Outstanding as always

Holly Jones
14th May 2026
Team Member: Robert
5.0
Appointment verified by Phorest

Been coming to Robert for over 7 years and wouldn’t let anyone else touch my hair. Always a wonderful experience.

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Response from Richard Ward Hair & Metrospa

Hi Holly,

We can't thank you enough for your kind words and continued loyalty to our salon. It's always a pleasure to have you in our chair and we're thrilled to hear you've had nothing but wonderful experiences with Robert over the past 7 years. We appreciate your trust in us and our team to take care of your hair needs.

We look forward to seeing you again soon and providing you with the same high quality service you've come to expect from us.

Warmly,
The Team at Richard Ward Hair & Metrospa

Cut and blow dry

Anonymous
14th May 2026
5.0

Thank you maestro.

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Response from Richard Ward Hair & Metrospa

Hi there,

Thank you so much for leaving this lovely review! We're thrilled to hear that you had a great experience with us here at our salon.

We hope to see you again soon for another wonderful visit. If you have any recommendations or suggestions for us, please do not hesitate to let us know.

Our team is always looking for ways to improve and give our clients the best experience possible.

Take care, and thank you for choosing our salon.

Best,

The team at Richard Ward Hair & Metrospa.

Great experience

Anonymous
13th May 2026
Team Member: Robert
5.0

Fabulous experience. Lovely stylist and took the time to make sure my hair looks fabulous for a black tie this evening

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Response from Richard Ward Hair & Metrospa

Thank you so much for taking the time to leave your kind review. We are delighted to hear that you had a fabulous experience with our team at Richard Ward Hair & Metrospa.
We are thrilled to have been able to help you achieve the perfect look for your event.
We hope to see you again soon for another hair transformation.
Best regards,
The team at Richard Ward Hair & Metrospa.

Clarsenal FC

Max
12th May 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Joey was a class act, I hadn’t had short hair in over 6 years so the nerves were running high but his cool calm demeanor put me at ease and he pulled through with a top notch haircut. Everyone in there was lovely and we I’ll definitely be heading back

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Response from Richard Ward Hair & Metrospa

Hi Max,

Thank you so much for your kind words about Joey and our team. We are thrilled to hear that you had a great experience at our salon and that Joey made you feel at ease during your haircut.

We always strive to create a warm and welcoming atmosphere for our clients, and we are glad to hear that you felt welcomed by our lovely team.
Thank you for choosing our salon, and we look forward to seeing you again soon.

Best regards,

The team at Richard Ward Hair & Metrospa

Meghan

Harriett
12th May 2026
Team Member: Megan
5.0
Appointment verified by Phorest

Great ! Efficient the look I wanted

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Response from Richard Ward Hair & Metrospa

Hi Harriett,

Thank you so much for taking the time to leave us a review.

We appreciate your kind words and are happy to have met your expectations.

Thank you once again for choosing our salon, and we look forward to welcoming you back in the future.

Best Regards,
The Team at Richard Ward Hair & Metrospa

Cut and Blowdry

Carolyn
12th May 2026
Team Member: Fiona
4.0
Appointment verified by Phorest

Thank you
Effecient and nicely styled

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Response from Richard Ward Hair & Metrospa

Dear Carolyn,

Thank you for your kind words about your recent visit to our salon!

Thank you for choosing us for your hair needs. We can't wait to see you again soon!

Best,
The team at Richard Ward Hair & Metrospa

Great hair cut

Jenny Dyke
11th May 2026
Team Member: Mario
5.0
Appointment verified by Phorest

Great hair cut and blow dry!

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Response from Richard Ward Hair & Metrospa

Hi Jenny,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with your hair cut and blow dry. Our team at Richard Ward always strives to deliver the best service to our clients, so it's wonderful to know that we met your expectations.

Looking forward to seeing you soon.

Warm regards,

The team at Richard Ward Hair & Metrospa

The perfect Keratin treatment in Chelsea

Filipa Santos
9th May 2026
Team Member: Elettra
5.0
Appointment verified by Phorest

If you're looking for the ultimate hair refresh, go see Elettra at Richard Ward. I had a haircut and keratin treatment with her and I'm obsessed with the results. She transformed my
dull, frizzy hair into something straight out of a magazine. The cut is sharp, the keratin is flawless, and the service was 10/10. Thank you, Elettra!

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