Richard Ward Hair & Metrospa

82 Duke of York Square, Sloane Square, Chelsea, Greater London, SW3 4LY

About us

Award-Winning

Richard’s uber-cool, award-winning Sloane Square salon plays host to a team of over 90 expert staff, looking after the hair and beauty needs of over 1,200 clients per week. Housed in a stunning Grade II listed building flooded with natural light, the RW brand has been synonymous with creating chic Chelsea hair and beauty for 3 decades.

Past winner of Outstanding Salon of the Year at the London Hair and Beauty Awards, and Hair Magazine’s London Salon of the Year, the salon has been described as ‘leisurely and luxurious yet unpretentious’. Home to over 250 innovative hair and beauty treatments and services, all designed to deliver couture hair and bespoke beauty, the salon includes the renowned Metrospa, our unique brand of city day spa; a state-of-the-art pampering zone featuring expert, celebrated therapists and exclusive Decleor, SkinCeuticals, Intraceuticals and Shellac and Footlogix treatments.

Richard’s unique, long-standing team has been dubbed by Vogue Magazine as ‘obsessional about that elusive personal touch’ in his ‘spectacularly sunny, cleverly sectioned space’, likening the salon’s manager Gavin to a maitre’d at The Ivy. Italian Vanity Fair describes Richard Ward Hair & Metrospa as one of the most ‘ultra-glamour salons’ not only in Europe but world-wide, cementing Richard’s Italian reputation as ‘Golden Scissors’ and further cementing his global reputation for his eponymous, inimitable Chelsea Blow Dry.

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Opening hours

Monday 09:00 - 18:00
Tuesday 08:30 - 19:00
Wednesday 08:30 - 20:00
Thursday 08:30 - 19:00
Friday 08:30 - 19:00
Saturday 09:00 - 19:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body
Aesthetics

Our work

Reviews

4.88
934 verified reviews
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Filter by rating

Ms

Heather McGlone
1st Apr 2026
Team Member: Megan
5.0
Appointment verified by Phorest

Another lovely appointment at Richard Ward. Megan for cut and blow dry, Rebecca for highlights. Really good people. Listen to what you want, check you’re happy afterwards, don’t dominate the appointment, chat if you want, let you read if you want. Tge staff at this salon from tge reception team to the juniors and the bar and food servers are all exceptional, as are the beauticians. It’s a great experience and a wonderful gift for a much loved family member or friend. Expensive but worth every penny.

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Response from Richard Ward Hair & Metrospa

Hi Heather,

Thank you so much for your lovely review! Our team at Richard Ward Hair & Metrospa takes pride in ensuring our clients have a wonderful experience during their visit.

We're delighted to hear that both Megan and Rebecca provided excellent services for your cut, blow-dry, and highlights. It's our goal to listen to our clients' wants and needs and make sure they are happy with the end result.

We appreciate your kind words about our whole team, from reception to juniors to our beauticians. We are all dedicated to providing exceptional service and creating a great experience for our clients.

We understand that our prices may be on the higher side, but we assure you that every penny is worth it for the quality services we offer. We're glad you felt it was a wonderful gift option for your loved ones.

Thank you again for your positive feedback. We look forward to welcoming you back to our salon in the future.

Best,
The team at Richard Ward Hair & Metrospa

Feedback on Fiona

Catherine Teasdale
1st Apr 2026
Team Member: Fiona
5.0
Appointment verified by Phorest

My hair appointment with Fiona was excellent, as always. I can honestly say that I have received more compliments on my hair since seeing Fiona than at any other point in my life!
A big shout out as well for the young man (Jin) who washed my hair - he was an absolute delight !

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Response from Richard Ward Hair & Metrospa

Hi Catherine,

Thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that you had an excellent appointment with Fiona and have received many compliments on your hair. We will be sure to pass on your kind words to her and to Jj, who washed your hair. It's always a pleasure to have such a kind and delightful member on our team.

We look forward to seeing you again soon and continuing to provide you with exceptional service and beautiful hair.

Warm regards,
The team at Richard Ward Hair & Metrospa

Returning customer for over 25 years

Marilyn Davies
1st Apr 2026
Team Member: Nando
4.5
Appointment verified by Phorest

Nando is a brilliant cutter, always takes time to complete his work. Been coming to him for years!

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Response from Richard Ward Hair & Metrospa

Hi Marilyn,

Thank you so much for taking the time to leave us a review. It's wonderful to hear that you have been coming to Nando for years and that he consistently provides you with brilliant haircuts. We will definitely pass on your compliments to him.

Warm regards,
The team at Richard Ward Hair & Metrospa

Pia is fabulous!

Georgia Coleridge
1st Apr 2026
Team Member: Pia
5.0
Appointment verified by Phorest

Pia is always a blast of positive energy. So warm, smiley and brillaint at her job. Thanks Pia!

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Response from Richard Ward Hair & Metrospa

Hi Georgia,
Thanks so much for taking the time to leave such a lovely review! We are so happy to hear that Pia's positive energy and warmth made your experience with us even more enjoyable. It means a lot to us that you had a brilliant time and we hope to see you again soon!
Warmly,
The Team at Richard Ward Hair & Metrospa

Fabulous Colour!

Lynne Edwards
31st Mar 2026
Team Member: David
5.0
Appointment verified by Phorest

David has been colouring my hair at Richard Ward for over twenty years. The colour is excellent, thanks to David’s expertise. David is masterful at balancing the colour and he is attentive to his clients. After seeing David my hair looks great, I get a lot of compliments and it’s a lovely experience which is why I keep coming back!

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Response from Richard Ward Hair & Metrospa

Dear Lynne,

Thank you so much for taking the time to leave such a lovely review for our salon. We were delighted to hear that you have been a loyal customer of David's.

David is truly a master at balancing colour and ensuring his clients are happy with the end result. We are so glad that you always leave feeling great and receive many compliments on your hair.

We truly appreciate your continued support and we can't wait to welcome you back to our salon for your next appointment.

Warmly,
The Team at Richard Ward Hair & Metrospa

Modern, polished look!

Sue Farr
31st Mar 2026
Team Member: Pinki
5.0
Appointment verified by Phorest

After a few weeks in Asia, my nails were in dire need of a proper professional manicure…..and Pinky came to the rescue.
I like a clean, modern. no colour look, which means there’s nowhere to hide!
And that’s what I got!
Thank you Pinky, feel presentable again!

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Response from Richard Ward Hair & Metrospa

Hi Sue,

Thank you for taking the time to share your experience at our salon. We're delighted to hear that Pinky was able to provide you with the perfect manicure that you were looking for, and we're glad that Pinky was able to meet your expectations.

It's always our goal to make our clients feel presentable and confident, and we're glad we were able to achieve that for you. Thank you for choosing our salon, and we hope to have the opportunity to provide you with another enjoyable experience in the future.

Best,
The team at Richard Ward Hair & Metrospa

Colour

Nula Suchet
31st Mar 2026
Team Member: Thomas
5.0

Superb - the best of the best

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Response from Richard Ward Hair & Metrospa

Hi Nula, thank you so much for your kind words and for taking the time to leave us a review.

Our team works hard to ensure that every client receives the best possible service. We appreciate your support and hope to see you again soon. Thank you for choosing Richard Ward Hair & Metrospa.

Best,

The Team at Richard Ward Hair & Metrospa.

Hair review

Lorraine
31st Mar 2026
Team Member: Jonathan
5.0

Great hair cut, lovely person definitely would recommend and have booked next appointment already

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Response from Richard Ward Hair & Metrospa

Hi Lorraine,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you were happy with your haircut and our team member.

It's great to know that you have already booked your next appointment with us.

Thanks again for your recommendation and for choosing our salon. We appreciate your support and loyalty.

Best,
The team at Richard Ward Hair & Metrospa

My experience today

Giles Beach
31st Mar 2026
Team Member: Delta
5.0
Appointment verified by Phorest

Friendly welcome as usual. My hair was expertly shampooed by Bonito, then I had my hair cut beautifully by Delta to my great satisfaction.

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Response from Richard Ward Hair & Metrospa

Hi Giles,

Thank you for taking the time to leave us a great review! We're so happy to hear that you had a friendly and welcoming experience at our salon. Our team works hard to create a warm and inviting atmosphere for all of our clients.

We're also thrilled to hear that Bonito provided an expert shampoo and that Delta delivered a beautiful haircut that left you highly satisfied. We'll be sure to pass along your kind words to them.

Thank you again for choosing our salon and we look forward to seeing you again soon.

Best regards,

The team at Richard Ward Hair & Metrospa

Lovely new haircut!

Barbara
30th Mar 2026
5.0
Appointment verified by Phorest

My stylist’s name wasn’t on the list-it was Richard-just want to say a huge thank you to him and his team for making me feel special! Would definitely recommend.

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Response from Richard Ward Hair & Metrospa

Hi Barbara, thank you for taking the time to leave us a review. We're thrilled to hear that Richard and our team made you feel special during your visit. We strive to provide exceptional service to all of our clients and it's great to know that we succeeded. Thank you for recommending us to others. We hope to welcome you back to our salon again soon. Take care!
Best, The Team at Richard Ward Hair & Metrospa

5 ⭐️ experience

Maximilian
30th Mar 2026
Team Member: Patrick
5.0
Appointment verified by Phorest

Truly amazing throughout. A haircut that was the best I’ve had in a long time. Patrick was a star!

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Response from Richard Ward Hair & Metrospa

Hi Maximilian,

Thank you so much for your lovely review! We are delighted that you had such a positive experience with us at our salon. It's always wonderful to hear that our customers are happy with their haircuts, and we are especially pleased that Patrick was able to provide you with the best haircut you've had in a while. We will be sure to pass along your kind words to him as he is a valued member of our team.

We hope to see you again soon and provide you with more amazing services.

Best wishes,
The Team at Richard Ward Hair & Metrospa

Excellent service

Jules Evans
28th Mar 2026
Team Member: Karen
5.0
Appointment verified by Phorest

Karen is highly competent and kind. I am very happy with her and trust her implicitly with my hair.

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Response from Richard Ward Hair & Metrospa

Hi Jules,

Thank you so much for taking the time to write this lovely review about Karen. We are so happy to hear that you had a positive experience with her and that she has earned your trust.

We hope to see you again soon at our salon, and we'll be sure to pass on your kind words to Karen. Take care and have a wonderful day!

Best,
The team at Richard Ward Hair & Metrospa

Fabulous as always

Jane
28th Mar 2026
Team Member: Ella
5.0
Appointment verified by Phorest

Ella is a very experienced and professional colourist and I am always very satisfied with the result. She is a joy to be around, always shows an authentic interest in my life and an asset to Richard Ward.

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Response from Richard Ward Hair & Metrospa

Dear Jane,

Thank you so much for taking the time to leave us such a lovely review about our salon. We are thrilled to hear that you had a positive experience with Ella, our talented colourist.

We also couldn't agree more that Ella is a pleasure to be around and truly cares about our clients. We are lucky to have her as a valuable member of our team at Richard Ward Hair & Metrospa.

Thank you again for your kind words, and we look forward to welcoming you back in the future.

Warm Regards,
The Team at Richard Ward Hair & Metrospa

Very happy

Donna
28th Mar 2026
Team Member: Caterina
5.0
Appointment verified by Phorest

Caterina was a talented professional who was also friendly and listened to what I wanted. I was delighted with my hair.

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Response from Richard Ward Hair & Metrospa

Dear Donna,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that Caterina provided you with a talented and friendly experience during your visit to our salon.

We greatly appreciate your support and hope to have the opportunity to pamper you again soon. Thank you for choosing our salon for your hair needs.

Best wishes,

The Team at Richard Ward Hair & Metrospa

Mrs

Jeanne Davis
27th Mar 2026
Team Member: Mario
5.0
Appointment verified by Phorest

Excellent as always! Mario

Shampoo person Ti very good

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Response from Richard Ward Hair & Metrospa

Hi Jeanne, thank you for taking the time to leave us such positive feedback! We're delighted to hear that you had an excellent experience at our salon. We'll be sure to pass on your compliments to Mario and Te; they'll be thrilled to hear they made your visit even more enjoyable.
Thank you for choosing our salon, and we look forward to welcoming you back in the future.
Take care!
The Team at Richard Ward Hair & Metrospa

Amazing Hair!

I
27th Mar 2026
Team Member: Sonia
5.0
Appointment verified by Phorest

Amazing Haircut! Will not go to anyone else!

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Response from Richard Ward Hair & Metrospa

Hi Sarah,

Thank you so much for the glowing review and for choosing our salon for your haircut!

Thank you again for your support, and we can't wait to see you again soon!

Best regards

The team at Richard Ward Hair & Metrospa

Feedback

Lady Northampton
27th Mar 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Amazing as always!

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Response from Richard Ward Hair & Metrospa

Hi Lady Northampton,
Thank you so much for taking the time to leave us a review. We truly appreciate your kind words and are so happy to hear that you had an amazing experience with Joey. We can't wait to have you back in our salon again.
Best,
The team at Richard Ward Hair & Metrospa

Holding

Jill
27th Mar 2026
Team Member: Gina
5.0
Appointment verified by Phorest

Great manicure - Gina took such care and my nails look freat

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Holding

Jill
27th Mar 2026
Team Member: Gina
5.0
Appointment verified by Phorest

Great manicure - Gina took such care and my nails look freat

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Response from Richard Ward Hair & Metrospa

Hi Jill,

We are so glad to hear that you had a great experience with Gina during your manicure! Our team at Richard Ward Hair & Metrospa always strives to provide excellent service and we are happy to hear that Gina took such good care of you and that your nails look great.

We hope to see you again soon for your next beauty treatment!

Best,
The team at Richard Ward Hair & Metrospa

Wonderful colour

Michelle
27th Mar 2026
Team Member: Denise
5.0

Denise is a wonderful colourist and a lovely person to have do your hair. She always makes hair look fabulous,

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Response from Richard Ward Hair & Metrospa

Hi Michelle,

Thank you so much for your kind words about our team member Denise! We are thrilled to hear that she always delivers amazing results and makes the experience enjoyable for our clients. We will be sure to pass along your compliments to Denise.

Thank you for choosing our salon, and we appreciate your feedback.

Best,
The Team at Richard Ward Hair & Metrospa

Haircut

Colettr
26th Mar 2026
Team Member: Fiona
5.0
Appointment verified by Phorest

Great cut with Fiona who takes her time and is very exact and achieves a great result

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Response from Richard Ward Hair & Metrospa

Hi Colett, thank you for taking the time to leave us a review! We're so glad to hear that you had a great cut with Fiona. She truly takes her time and is very precise in her work to achieve the best results for our clients. We're thrilled that she was able to deliver a great result for you. Thank you for choosing our salon, and we hope to see you again soon. All the best, the team at Richard Ward Hair & Metrospa.

Always super!

Helen Tolmie-Thomson
26th Mar 2026
Team Member: Adolfo
5.0
Appointment verified by Phorest

I have been a faithful RW client for well over 20 years / there is nowhere better

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Response from Richard Ward Hair & Metrospa

Hi Helen, thank you so much for being a loyal client at our salon for over 20 years! We truly value your continued support and are so glad to hear that you consider us the best in town. We are always striving to provide the best service and experience for our clients, and we appreciate your kind words. We look forward to seeing you again soon and hope to continue exceeding your expectations. Take care! The team at RW Hair & Metrospa

Review

Anonymous
26th Mar 2026
Team Member: Tommy
5.0

Fantastic as always

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Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you so much for taking the time to leave such a lovely review!

It is always our goal to provide exceptional service, and we are glad that we were able to meet your expectations once again. Your continued support means the world to us.

Thank you for choosing our salon,

Best regards,

The team at Richard Ward Hair & Metrospa

👍 Thumbs up & Simply THE BEST EVER!!

H B
25th Mar 2026
Team Member: Jeff
5.0
Appointment verified by Phorest

Jeff is super professional and experienced on everything. Cutting/blowdrying/Styling/conditioning

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Response from Richard Ward Hair & Metrospa

Hi H B,

Thank you for taking the time to share your experience at our salon. We are thrilled to hear that you had a positive experience with our stylist, Jeff. He is a valued member of our team and it means a lot to hear that he was able to provide you with excellent service.

We hope to see you again soon for your next visit.

Best regards,

The Team at Richard Ward Hair & Metrospa

Much needed hair re style

Sarah Wadham
25th Mar 2026
Team Member: Tommy
5.0
Appointment verified by Phorest

I arrived with my hair long and straggly and left with it looking wonderful - thank you Tommy and George

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Response from Richard Ward Hair & Metrospa

Hi Sarah,

Thank you so much for taking the time to leave us this lovely review. We are thrilled to hear that you enjoyed your experience with us and that Tommy and George were able to transform your hair into something wonderful.

We hope to see you back at our salon soon and continue helping you achieve your desired look.

Warm Regards,
The team at Richard Ward Hair & Metrospa

Mr

Jon Bowes
25th Mar 2026
Team Member: Elettra
5.0
Appointment verified by Phorest

Elletra is an excellent stylist and always knows what I need and how long since my last visit. She is great

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Response from Richard Ward Hair & Metrospa

Hi Jon,

Thank you so much for sharing your experience at our salon and for your kind words about Ella. We're delighted to hear that she always knows what you need and takes the time to understand how long it's been since your last visit.

We'll be sure to pass along your compliments to Ella, and we look forward to seeing you again soon at our salon.

Best,
The team at Richard Ward Hair & Metrospa

Always great

Helen Tolmie/Thomson
25th Mar 2026
Team Member: Adolfo
5.0
Appointment verified by Phorest

Adolfo has been cutting/styling my hair for more than 20 years! I think that fact says it all - Grazie

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Response from Richard Ward Hair & Metrospa

Dear Helen Tolmie/Thomson,

Thank you so much for taking the time to leave us a review! We are delighted to hear that Adolfo has been styling your hair for over 20 years. We truly value long-term relationships with our clients and it speaks volumes that you have trusted Adolfo for so many years.

We are glad that you continue to choose our salon for your hair needs and we will make sure to pass along your kind words to Adolfo. We hope to see you again soon!

Best regards,

The team at Richard Ward Hair & Metrospa

Excellent

Jill Lee
25th Mar 2026
Team Member: Caterina
4.0
Appointment verified by Phorest

Very friendly young lady. Had an excellent blow dry. Hair looked fabulous. Very pleased. Would definitely recommend and hope to see her at my next appt

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Response from Richard Ward Hair & Metrospa

Hi Jill,

We are delighted to hear that you had such a positive experience at our salon! Thank you for taking the time to leave us a review.

We will be sure to pass on your compliments to Catarina. We hope to see you again at your next appointment and continue to provide you with fabulous results.

Thank you again for recommending us. We truly appreciate your support.

Best wishes,
The team at Richard Ward Hair & Metrospa

Amazing team

Susan Chaston
25th Mar 2026
Team Member: Ashleigh
5.0

The entire team at Richard Ward from the moment you book to when you step out of the door are all so professional, compassionate, knowledgeable and attentive. Although I had a few requests nothing was too much trouble and the whole experience made me feel wonderful. It goes without saying that Ashleigh's cut was perfect but I really wanted to shout out every member of the team that makes this a world leading salon. Thank you so so much.

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Response from Richard Ward Hair & Metrospa

Hi Susan,

Thank you so much for taking the time to write this lovely review. We're thrilled to hear that your experience at Richard Ward was a positive one, from start to finish. Our team takes great pride in providing exceptional service to all our clients, and it's wonderful to know that we succeeded in making you feel wonderful.

Thank you for your kind words about Ashleigh's cut, we will be sure to pass them on to her. We will also make sure to share your shout out with our entire team, who all work hard to make our salon a world leading one.

We're looking forward to welcoming you back in the future!

Warmly,
The team at Richard Ward Hair & Metrospa

Amazing stylist

Anonymous
24th Mar 2026
5.0

I see Maddie Weekly and never leave the salon disappointed. She is truly wonderful !

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Response from Richard Ward Hair & Metrospa

Hi there! Thanks so much for taking the time to leave a review.
We're thrilled to hear that Maddie is making sure you always leave our salon happy and confident.
Thanks again for choosing our salon and for sharing your positive experience with others.
See you soon!
Best regards, the team at Richard Ward Hair & Metrospa.

Miss the hairdryers

Sally Montague
24th Mar 2026
Team Member: Ryan
5.0
Appointment verified by Phorest

10/10 for Ryan as always, knows exactly what I want for my colour x Really miss not being able to rough dry my own hair. Please bring back the communal dryer 🙏🏼

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Response from Richard Ward Hair & Metrospa

Hi Sally!
Thank you for taking the time to leave a review for our salon. We are so happy to hear that Ryan continues to give you the perfect color every time. We understand that being able to rough-dry your own hair is convenient, but within a salon of our scale, it is just not viable. However, we would like to reassure you that our team will always take great care of you at an excellent discounted rate after your colour appointment.
Thank you for being a loyal customer, and we can't wait to see you again at our salon.
Warm regards,
The team at Richard Ward Hair & Metrospa

Cut and blow dry

Asma
24th Mar 2026
Team Member: Patrick
5.0
Appointment verified by Phorest

Excellent as always. Patrick is absolutely great and gives wonderful advice.

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Response from Richard Ward Hair & Metrospa

Hi Asma,

Thank you so much for leaving us such a lovely review! We are so happy to hear that your experience with Patrick was excellent and that he provided you with wonderful advice. Our team at Richard Ward Hair & Metrospa are dedicated to ensuring that every client leaves feeling satisfied and fabulous, and it sounds like Patrick did just that for you.

We truly appreciate your ongoing support and we can't wait to see you again soon at Richard Ward Hair & Metrospa.

Warm regards,
The team at Richard Ward Hair & Metrospa

Miss

Lovepreet
23rd Mar 2026
Team Member: Karen
5.0
Appointment verified by Phorest

I am really happy with my haircut the stylist was professional and friendly, listened to my preference and gave helpful suggestion. The salon was clean and welcoming I definitely come back!

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Response from Richard Ward Hair & Metrospa

Hi Lovepreet,

We are thrilled to hear that you had a positive experience at our salon. Thank you for taking the time to leave us a review.

It is also great to hear that you found our salon clean and welcoming. We take pride in maintaining a clean and inviting atmosphere for all of our clients.

Thank you again for choosing our salon and we look forward to seeing you again in the future!

Best, The team at Richard Ward Hair & Metrospa

Great !

Anne
21st Mar 2026
Team Member: Vita
5.0
Appointment verified by Phorest

Vita is an excellent nail technician , has good time keeping skills and has a fun , energetic personality

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Response from Richard Ward Hair & Metrospa

Hi Anne,

Thank you so much for sharing your wonderful experience with us! We are delighted to hear that Vita provided you with excellent nail services and that her time keeping skills were on point.

We truly appreciate your kind words and we will definitely pass them along to Vita and our team. Your satisfaction is our top priority and we are glad to have met your expectations.

We appreciate your support and look forward to welcoming you back to our salon soon!

Best regards,
The team at Richard Ward Hair & Metrospa

Fabulous styling and tips

Annabelle Huxley
21st Mar 2026
Team Member: Edna
5.0
Appointment verified by Phorest

Edna was a true professional! It’s the first time I had Edna cut my hair and she took the time and trouble to look at my hair, talk to me about what I like and tell me what she suggested doing with my hair. She explained styling techniques, how to curl my hair and give it body and it looked fantastic when I left. Thanks very much, Edna.

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Response from Richard Ward Hair & Metrospa

Dear Annabelle,

Thank you so much for taking the time to leave this wonderful review for Edna at our salon. We are thrilled to hear that you had such a great experience with her and that you were happy with your haircut.

Edna is truly dedicated to her craft and goes above and beyond to make sure each client's hair goals are met. We're glad she was able to take the time to understand your preferences and provide you with expert styling advice.

We hope to see you again soon for your next appointment.

Warm Regards,
The Team at Richard Ward Hair & Metrospa

First visit!

AR
21st Mar 2026
Team Member: Joey
5.0
Appointment verified by Phorest

First visit to Richard Ward and I chose well.
Joey listened and put me at ease.
I’ll be back 👍🏼

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Response from Richard Ward Hair & Metrospa

Dear AR,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you had a great first experience with us at Richard Ward Hair & Metrospa.

Joey is a fantastic member of our team and we are delighted that they were able to listen and make you feel at ease. We believe that it is important for our clients to feel comfortable and heard during their visit, so your kind words mean a lot to us.

We can't wait to have you back with us and continue to provide you with top-notch services and a relaxing environment. See you soon!

Best wishes,
The team at Richard Ward Hair & Metrospa.

Memory forme

Roberta
21st Mar 2026
Team Member: Karen
5.0
Appointment verified by Phorest

Excellent service! Very enjoyable experience Thank you Karen

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Response from Richard Ward Hair & Metrospa

Hi Roberta,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had an excellent service and enjoyed your experience with us. It means a lot to know that we met your expectations and made your visit to our salon enjoyable. We will be sure to pass your kind words along to Karen and our team.

We hope to see you again soon and provide you with another great experience.

Best,
The Team at Richard Ward Hair & Metrospa

Emotional transformation!

Gemma
21st Mar 2026
Team Member: Ryan
5.0
Appointment verified by Phorest

I had the best morning with Ryan who, along with Megan, completely transformed my hair. I am a new mum who has not put myself first for a year and my hair had been getting me down for ages but I couldn’t find the time to get it done. I decided to treat myself for my birthday (which was an expensive treat now we are balancing a mortgage and nursery) but every penny was worth it. Thank you both so much, I couldn’t believe how good I looked at the end.

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Response from Richard Ward Hair & Metrospa

Hi Gemma,

Thank you for taking the time to leave a review. We are so glad to hear that you had a lovely morning with Ryan and Megan, and that they were able to transform your hair. We understand how challenging it can be to find time for self-care as a new mum, so we are happy to have been able to provide you with some much-needed pampering.

It means a lot to us that you chose to treat yourself on your birthday and we are thrilled that every penny was worth it. We hope you felt relaxed and rejuvenated after your visit. Thank you for your kind words and we hope to see you again soon.

Best wishes,
The team at Richard Ward Hair & Metrospa

Feedback

Gita Menon
20th Mar 2026
Team Member: Robert
4.5
Appointment verified by Phorest

Always professional and helpful have always been extremely satisfied with his hairdressing skills.

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Working miracles

Sharon
20th Mar 2026
Team Member: Robert
5.0
Appointment verified by Phorest

Robert, as he always does, manages to make me look civilised and good again today His skills and knowledge are amazing and he always pulls off making the impossible possible!

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Response from Richard Ward Hair & Metrospa

Hi Sharon,
Thank you so much for your kind words about Robert! He truly is a talented stylist, and we're lucky to have him on our team. We hope to see you again soon for another amazing experience!
Warmly,
The team at Richard Ward Hair & Metrospa

Root touch up

Ellie
20th Mar 2026
Team Member: Lucia
5.0

Lucia was brilliant, as every
Got the colour just right and kept its ve try natural!

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Response from Richard Ward Hair & Metrospa

Hi Ellie,

Thank you so much for leaving such a kind review for our salon! We're thrilled to hear that you had a great experience with Lucia and that she was able to achieve your desired color while keeping it natural.

We're lucky to have such a talented and skilled technician like Lucia on our team, and we're glad that her hard work was appreciated.

We hope to see you again soon for another visit to our salon.

Best,
The team at Richard Ward Hair & Metrospa

Hair cut

Liza Curtis
20th Mar 2026
Team Member: Jonathan
5.0
Appointment verified by Phorest

I enjoy coming for my haircuts with Jonathan. We always have a nice chat and I like the way he cuts and dries my hair

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Response from Richard Ward Hair & Metrospa

Dear Liza,

Thank you for your kind words and for taking the time to leave us a review. It's wonderful to hear that you have been enjoying your haircuts with Jonathan.

Best wishes,
The team at Richard Ward Hair & Metrospa

Great haircut

Sue
20th Mar 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Joey cut my hair brilliantly. And I’m really pleased. He as on time and quick which gives me more time in London. Thank you Joey

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Response from Richard Ward Hair & Metrospa

Hi Sue,

We are delighted to hear that you had a brilliant haircut with Joey at our salon.

We will be sure to pass on your kind words to Joey, and we hope to see you again soon at Richard Ward Hair & Metrospa.

Best,
The team at Richard Ward Hair & Metrospa.

Pinchbeck

Bridget
20th Mar 2026
Team Member: Adolfo
5.0
Appointment verified by Phorest

Always a huge treat. I emerge feeling like a new woman..!

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Response from Richard Ward Hair & Metrospa

Hi Bridget,

Thank you so much for sharing your experience with us! We're thrilled to hear that your visit to our salon made you feel like a new woman. It We appreciate your support and look forward to seeing you again soon.

Best,
The Team at Richard Ward Hair & Metrospa

dal parrucchiere

Christian
19th Mar 2026
Team Member: Elettra
5.0
Appointment verified by Phorest

Electro is a joy (gioia in her native Italian) to spend time with getting one's head of hair sorted. Always professional and the result always al punto. Highly recommended!

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Response from Richard Ward Hair & Metrospa

Hi Christian,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with Electro and that she was able to give you a professional and perfect result, and hope to see you again soon at Richard Ward Hair & Metrospa.

Best,
The team at Richard Ward Hair & Metrospa

Haircut

Liz
18th Mar 2026
Team Member: Ashleigh
5.0
Appointment verified by Phorest

Ashleigh is a fantastic hairdresser. She builds on what you went into the salon hoping for, and knows how to give the best haircut for her clients. She is warm and empathetic and I look forward to seeing her. Highly recommend

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Response from Richard Ward Hair & Metrospa

Hi Liz,

Thank you so much for your kind words about Ashleigh! We are delighted to hear that she provided you with a fantastic hairdressing experience and exceeded your expectations. We truly value our skilled and empathetic team members, and are happy to hear that Ashleigh made you feel comfortable and looked after during your visit.

We appreciate your recommendation and we look forward to seeing you at the salon again soon! Our team at Richard Ward Hair & Metrospa is always here to provide you with the best hair services possible.

Best regards,
The team at Richard Ward Hair & Metrospa

Good hair day!!

Yvonne Smith
18th Mar 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Always good to come to RW and have Joey cut my hair!! He’s a great cutter and is always kind and pleasant!

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Response from Richard Ward Hair & Metrospa

Hi Yvonne,

Thank you so much for taking the time to leave us such a lovely review! We're so happy to hear that you had a positive experience with Joey during your recent visit to our salon.

We completely agree, Joey is an incredibly talented stylist and we're lucky to have him as part of our team. It's wonderful to know that he was able to make your appointment enjoyable with his kind and friendly demeanor.

We appreciate your support and look forward to welcoming you back to our salon in the future.

Best wishes,

The Team at Richard Ward Hair & Metrospa

Wow!

Elizabeth vincent
17th Mar 2026
Team Member: Nando
5.0
Appointment verified by Phorest

My first visit and it was everything I hoped for! Thank you for making the journey from North Yorkshire worth it !

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Response from Richard Ward Hair & Metrospa

Hi Elizabeth,

Thank you for taking the time to write such a lovely review! We are so glad that you enjoyed your first visit to our salon. It means a lot to us that you felt your journey from North Yorkshire was worth it.

We pride ourselves on providing exceptional service and creating a relaxing atmosphere for our guests. Your positive feedback is truly appreciated.

We hope to see you again soon for another wonderful visit at Richard Ward Hair & Metrospa!

Best,
The Team at Richard Ward Hair & Metrospa

Fabulous haircut

Sue Clsrke
17th Mar 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Joey always gives me such a great haircut
Thank you very much Joey

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Response from Richard Ward Hair & Metrospa

Hi Sue,
Thank you so much for your lovely review! We are thrilled to hear that Joey always gives you a great haircut. We will be sure to pass along your kind words to Joey and the rest of our team. We truly appreciate your support and we can't wait to have you back in our salon soon. Wishing you all the best,
The Team at Richard Ward Hair & Metrospa

Perfect hair cut for curly hair

S
17th Mar 2026
Team Member: Edna
5.0

She was wonderful fixed the cut beautifully. I totally recommend her for curly hair or hair in the thin side. She took the time to explain, cut and advise how to maintain

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Response from Richard Ward Hair & Metrospa

Dear S,

We are so happy to hear that you had a wonderful experience with Edna and us. We always strive to provide individualized care and take the time to explain, cut, and advise on maintenance techniques. We look forward to seeing you again soon at Richard Ward Hair & Metrospa.

Best,
The Team at Richard Ward Hair & Metrospa