Richard Ward Hair & Metrospa

82 Duke of York Square, Sloane Square, Chelsea, Greater London, SW3 4LY

About us

Award-Winning

Richard’s uber-cool, award-winning Sloane Square salon plays host to a team of over 90 expert staff, looking after the hair and beauty needs of over 1,200 clients per week. Housed in a stunning Grade II listed building flooded with natural light, the RW brand has been synonymous with creating chic Chelsea hair and beauty for 3 decades.

Past winner of Outstanding Salon of the Year at the London Hair and Beauty Awards, and Hair Magazine’s London Salon of the Year, the salon has been described as ‘leisurely and luxurious yet unpretentious’. Home to over 250 innovative hair and beauty treatments and services, all designed to deliver couture hair and bespoke beauty, the salon includes the renowned Metrospa, our unique brand of city day spa; a state-of-the-art pampering zone featuring expert, celebrated therapists and exclusive Decleor, SkinCeuticals, Intraceuticals and Shellac and Footlogix treatments.

Richard’s unique, long-standing team has been dubbed by Vogue Magazine as ‘obsessional about that elusive personal touch’ in his ‘spectacularly sunny, cleverly sectioned space’, likening the salon’s manager Gavin to a maitre’d at The Ivy. Italian Vanity Fair describes Richard Ward Hair & Metrospa as one of the most ‘ultra-glamour salons’ not only in Europe but world-wide, cementing Richard’s Italian reputation as ‘Golden Scissors’ and further cementing his global reputation for his eponymous, inimitable Chelsea Blow Dry.

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Opening hours

Monday 09:00 - 18:00
Tuesday 08:30 - 19:00
Wednesday 08:30 - 19:00
Thursday 08:30 - 19:00
Friday 08:30 - 19:00
Saturday 09:00 - 19:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body
Aesthetics

Our work

Reviews

4.88
841 verified reviews
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Value
Result
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Atmosphere
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Pinchbeck

Bridget
20th Mar 2026
Team Member: Adolfo
5.0
Appointment verified by Phorest

Always a huge treat. I emerge feeling like a new woman..!

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dal parrucchiere

Christian
19th Mar 2026
Team Member: Elettra
5.0
Appointment verified by Phorest

Electro is a joy (gioia in her native Italian) to spend time with getting one's head of hair sorted. Always professional and the result always al punto. Highly recommended!

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Haircut

Liz
18th Mar 2026
Team Member: Ashleigh
5.0
Appointment verified by Phorest

Ashleigh is a fantastic hairdresser. She builds on what you went into the salon hoping for, and knows how to give the best haircut for her clients. She is warm and empathetic and I look forward to seeing her. Highly recommend

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Good hair day!!

Yvonne Smith
18th Mar 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Always good to come to RW and have Joey cut my hair!! He’s a great cutter and is always kind and pleasant!

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Wow!

Elizabeth vincent
17th Mar 2026
Team Member: Nando
5.0
Appointment verified by Phorest

My first visit and it was everything I hoped for! Thank you for making the journey from North Yorkshire worth it !

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Fabulous haircut

Sue Clsrke
17th Mar 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Joey always gives me such a great haircut
Thank you very much Joey

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Perfect hair cut for curly hair

S
17th Mar 2026
Team Member: Edna
5.0

She was wonderful fixed the cut beautifully. I totally recommend her for curly hair or hair in the thin side. She took the time to explain, cut and advise how to maintain

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Fabulous

Mary
15th Mar 2026
Team Member: Cristiano
5.0
Appointment verified by Phorest

Thank you to this salon for a lovely experience. I arrived from Paris and needed my hair done. It was fabulous and a wonderful experience. Very professional and clean and very accommodating from the wash to the entire experience.

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Highly recommend Jonathan

Anonymous
14th Mar 2026
Team Member: Jonathan
4.5

Jonathan is a fantastic stylist, really listens to what I want and takes time to produce a great cut.

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Fantastic therapist

Rachel Vincent
14th Mar 2026
Team Member: Kinga
5.0
Appointment verified by Phorest

Kings is so warm, friendly, professional with exceptional attention to detail.

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Great Blowdry

Joyce Clark
13th Mar 2026
Team Member: Elettra
4.5
Appointment verified by Phorest

Another great blowdry by Elettra and it lasts for days.

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Mrs

Jan Bennett
13th Mar 2026
Team Member: Adolfo
5.0
Appointment verified by Phorest

Adolfo has magic in hands, absolutely love the cut he makes my rubbish hair look fabulous

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Blow Dry

Joanna
13th Mar 2026
Team Member: Jonathan
5.0
Appointment verified by Phorest

Excellent

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Blow dry

Sarah tH
13th Mar 2026
Team Member: Caterina
5.0

As always Catarina was charming and efficient .

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Men’s Cut

Edward Bennett
13th Mar 2026
Team Member: Jonathan
5.0
Appointment verified by Phorest

Fantastic job. Always super reliable and great quality. Plus good company!

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Colour and cut

Anonymous
12th Mar 2026
Team Member: Thomas
5.0

Thomas has been doing my color for several-many-years. Always perfect and a real pleasure to be with him each time.

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Edna

Lisa
12th Mar 2026
Team Member: Edna
5.0

Edna was great. Beautiful haircut!

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Highly recommend

Ciara boucher
12th Mar 2026
Team Member: Karen
5.0
Appointment verified by Phorest

I have been coming to Karen for 20 years. She is very knowledgeable and I totally trust what she suggests I do with my hair. Highly recommend.

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Haircut

Zeinab
12th Mar 2026
Team Member: Jeff
5.0
Appointment verified by Phorest

An artist !

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Great colour to work with my grey hair!

Miranda Brockman
12th Mar 2026
Team Member: Ella
5.0
Appointment verified by Phorest

Ella always listens to what I need & doesn’t do too much. This feels good!

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Great cut & blow dry

Miranda Brockman
12th Mar 2026
Team Member: Tommy
5.0
Appointment verified by Phorest

A great cut & excellent blow dry. Hair is bouncy & full of body. Thank you x

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The very best

Sara
12th Mar 2026
Team Member: Nando
5.0
Appointment verified by Phorest

I’ve been going to Nando for years,
He does the best cut.
I wouldn’t go anywhere else.

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Simply the best!

Matthew S
11th Mar 2026
Team Member: Patrick
5.0
Appointment verified by Phorest

Great at his job, and a lovely guy as well!

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Excellent service

Bahram
11th Mar 2026
Team Member: Jeff
5.0
Appointment verified by Phorest

Fantastic talent ,artistic work ,excellent as usual

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Wonderful haircut

Katie
11th Mar 2026
Team Member: Tommy
5.0
Appointment verified by Phorest

It’s always a pleasure visiting the Richard Ward Salon. The staff are very friendly and the space is light and full of creative energy. Tommy has cut my hair for a number of years and is a brilliant stylist. He’s is great company too - funny and wise - and I always come away from my appointment feeling positive.

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Kind helpful team

Pepita
10th Mar 2026
Team Member: Maddie
4.5

I had a really good experience with the salon. I had made an online booking error for the wrong day so went in to explain and fortunately they were able to take an immediate blow dry appointment with kind Maddie who fixed me up and I was very pleased with the results. Thank you all!

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Best in class!

Anita scott
10th Mar 2026
Team Member: Sonia
5.0
Appointment verified by Phorest

Sonia has been doing my hair for many years and always treats me like a special customer, even though she looks after many others! I always feel very looked after by her and indeed all the team at RW and nothing ever seems to be too much trouble. Sonia is professional and efficient and regularly updates her approach to my hair and discusses new ideas and ‘looks’ for me. I would highly recommend her as she is definitely best in class and her work is of the highest quality.

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Hair

Amanda murray
10th Mar 2026
Team Member: Ella
5.0
Appointment verified by Phorest

Brilliant as always!

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Ella and Rita and Megan

Pippa
10th Mar 2026
Team Member: Ella
5.0
Appointment verified by Phorest

Brilliant as ever. Such a treat. Warm, friendly, professional and super good at what they all do.

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Tommy and Lou

Karen Robinson
10th Mar 2026
Team Member: Tommy
5.0

Fantastic as always! Thank you x

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The best hairdresser ever!

Anonymous
9th Mar 2026
5.0

As always Adolfo was amazing.I have him for my hairdresser for more than 13 years. Every time better than the last one:) Thank you Adolfo for.always being there for me and other women who value well maintained hair style.

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Great service

John Soden
8th Mar 2026
Team Member: Ashleigh
5.0
Appointment verified by Phorest

Very easy booking and efficient attentive, support staff. Excellent haircut from Ashleigh,

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After all these years!

Marta Kinally
8th Mar 2026
Team Member: Thomas
5.0
Appointment verified by Phorest

This man is nothing short of a genius. That’s why I have been returning for well beyond a decade.

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Highlights

Janet
7th Mar 2026
Team Member: Lucia
5.0
Appointment verified by Phorest

Very happy with my highlights!

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Colour

Nicola Hoffman
7th Mar 2026
Team Member: Alexander
5.0
Appointment verified by Phorest

So love my hair being done by Alexander

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Mrs

Hazel
6th Mar 2026
Team Member: Karen
5.0
Appointment verified by Phorest

She was great, check the condition of my hair and listen to my specifications and now we have a plan of action and suggested few options for me to consider. Great experience making me feel at ease and very relaxed.

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Stylist review

Lara michael
6th Mar 2026
Team Member: Adolfo
4.0
Appointment verified by Phorest

I always have a great experience with Adolfo. He is at ease and listens to what you want. Beat blow wave I’ve had and he is super talented.

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Colour

Ann-Marie Kendrick
6th Mar 2026
Team Member: Lou
5.0
Appointment verified by Phorest

Lou R is very thorough, very kind, very professional

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Magic Maker

Marie
6th Mar 2026
Team Member: Joey
5.0
Appointment verified by Phorest

Thanks to Joey for using his magical skills on my latest haircut - love it! He took his time to make sure the style suited my face shape and hair volume. He’s the best.

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Mrs

Penny
6th Mar 2026
Team Member: Karen
5.0
Appointment verified by Phorest

Karen is lovely and very welcoming

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Joey W

Anonymous
6th Mar 2026
5.0

Joey was excellent as always. Did my hair the way I wanted it done

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Amazing Manicure

Michelle
6th Mar 2026
Team Member: Jessie
5.0
Appointment verified by Phorest

Until you’ve had a manicure with Jessie at Richard Ward, you won’t appreciate the difference from having a normal manicure or one with a highly trained professional manicurist using the highest quality products. Once you’ve had a manicure with Jessie, there’s no going back to ‘normal!’

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Amazing

Jill
6th Mar 2026
Team Member: Nando
5.0
Appointment verified by Phorest

For over 15 years Nando has given me the most amazing cut. He has great people skills and I would not go anywhere

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Poppy's review

Anonymous
6th Mar 2026
5.0

Everything was amazing!

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Response from Richard Ward Hair & Metrospa

Hi there! Thank you so much for taking the time to leave such a kind review! We are thrilled to hear that you had an amazing experience at our salon. Thank you for choosing Richard Ward Hair & Metrospa. Warm regards, The team at Richard Ward Hair & Metrospa.

Lovely girl

Heather farrar
5th Mar 2026
Team Member: Caterina
5.0

Excellent

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Response from Richard Ward Hair & Metrospa

Hi Heather, thank you so much for your lovely review and for choosing our salon!
Warm regards,
The team at Richard Ward Hair & Metrospa

Fabulous cutter!

L
5th Mar 2026
Team Member: Delta
5.0
Appointment verified by Phorest

Delta is a magician. My usually fine hair looks thick and glossy thanks to her expert layering techniques. Love, love, love!!!

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Mrs

Zephryn Patton
5th Mar 2026
Team Member: Tommy
5.0
Appointment verified by Phorest

Such a great haircut! Tommy really understood what I was looking for and the result feels amazing. My hair is so easy to manage now and looks great. Definitely recommend.Tommy. I will be back.

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Mrs

Zephryn Patton
5th Mar 2026
Team Member: Ella
5.0
Appointment verified by Phorest

Fantastic experience! with Ella as always. She did an amazing job with my colour — it looks natural, fresh and exactly what I wanted. Professional, friendly and very talented. Highly recommend.. thank you.

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C and bd

Alex bacon
5th Mar 2026
Team Member: Nando
5.0
Appointment verified by Phorest

Ten stars xx

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Always get a good cut and such a nice man

Catherine Banner
4th Mar 2026
Team Member: Joey
4.5
Appointment verified by Phorest

Joey Issa fantastic cutter

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Response from Richard Ward Hair & Metrospa

Hi Catherine,

Thank you so much for leaving us a glowing review! We'll be sure to pass on your kind words to him.

Thanks again for taking the time to share your feedback. We can't wait to see you again in the future!

Best,
The team at Richard Ward Hair & Metrospa