Richard Ward Hair & Metrospa

82 Duke of York Square, Sloane Square, Chelsea, Greater London, SW3 4LY

About us

Award-Winning

Richard’s uber-cool, award-winning Sloane Square salon plays host to a team of over 90 expert staff, looking after the hair and beauty needs of over 1,200 clients per week. Housed in a stunning Grade II listed building flooded with natural light, the RW brand has been synonymous with creating chic Chelsea hair and beauty for 3 decades.

Past winner of Outstanding Salon of the Year at the London Hair and Beauty Awards, and Hair Magazine’s London Salon of the Year, the salon has been described as ‘leisurely and luxurious yet unpretentious’. Home to over 250 innovative hair and beauty treatments and services, all designed to deliver couture hair and bespoke beauty, the salon includes the renowned Metrospa, our unique brand of city day spa; a state-of-the-art pampering zone featuring expert, celebrated therapists and exclusive Decleor, SkinCeuticals, Intraceuticals and Shellac and Footlogix treatments.

Richard’s unique, long-standing team has been dubbed by Vogue Magazine as ‘obsessional about that elusive personal touch’ in his ‘spectacularly sunny, cleverly sectioned space’, likening the salon’s manager Gavin to a maitre’d at The Ivy. Italian Vanity Fair describes Richard Ward Hair & Metrospa as one of the most ‘ultra-glamour salons’ not only in Europe but world-wide, cementing Richard’s Italian reputation as ‘Golden Scissors’ and further cementing his global reputation for his eponymous, inimitable Chelsea Blow Dry.

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Opening hours

Monday 09:00 - 18:00
Tuesday 08:30 - 19:00
Wednesday 08:30 - 19:00
Thursday 08:30 - 19:00
Friday 08:30 - 19:00
Saturday 09:00 - 19:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body
Aesthetics

Our work

Reviews

4.88
710 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Styling

Simona
3rd Feb 2026
Team Member: Adolfo
5.0

Adolfo is just the best. His hair cutting and styling are impeccable. I consider myself very lucky to have found him. He is also very charming. I cannot ask for more.

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Hair

Simona
2nd Feb 2026
Team Member: Adolfo
5.0
Appointment verified by Phorest

Both Mario and Adolfo are just superb.. I consider myself very lucky to be looked after by the very best.

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Colour and cut

Anonymous
2nd Feb 2026
5.0

Very simply, mario and Adolfo are the best and I am very lucky to be looked after by the most charming and skilled people.

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My salon visit today

Julia Pearce
31st Jan 2026
Team Member: Cristiano
5.0
Appointment verified by Phorest

Always amazing😘 Cristiano has been doing my hair for a very long time and he just instinctively knows what to do, and it’s always right❤️❤️ Plus he made time and space for me today when my appointment had to be rearranged, for which I am hugely grateful Xx

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My salon visit today

Julia Pearce
31st Jan 2026
Team Member: Cristiano
5.0
Appointment verified by Phorest

Always amazing😘 Cristiano has been doing my hair for a very long time and he just instinctively knows what to do, and it’s always right❤️❤️ Plus he made time and space for me today when my appointment had to be rearranged, for which I am hugely grateful Xx

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Elettra and Richard Ward in general

Sally Ambrose
31st Jan 2026
Team Member: Elettra
5.0
Appointment verified by Phorest

Best decision I ever made was to start coming to Richard Ward
Great cut by Elettra , colour from Kathy and all round fantastic service - always attentive and professional- reception team excellent efficient too - thank you

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Cut and blow dry

Lisa Rogers
31st Jan 2026
Team Member: Patrick
5.0
Appointment verified by Phorest

Patrick has been cutting my hair for over twenty years. Brilliant hairdresser, does exactly what you ask for. Really great blow dry too! Wouldn’t go to anyone else!

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Highlights

Carolyn wharton
30th Jan 2026
Team Member: Ella
5.0
Appointment verified by Phorest

A fantastic Job as always, really pleased with the colour

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Highlights, cut and styling

Mia
30th Jan 2026
Team Member: Tommy
5.0

Great experience all round as usual. Thank you Tommy and Lou

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Excellent!!

Helen Doyle
29th Jan 2026
Team Member: Elettra
5.0
Appointment verified by Phorest

Elettra is amazing, I’m
So happy with the cut and styling.

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Brilliant!

Nina
28th Jan 2026
Team Member: Tommy
5.0

Always a wonderful cut and style from Tommy. Great ambience in the salon too. Very highly recommended.

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Brilliant service

Nina Wilkins
28th Jan 2026
Team Member: Tommy
5.0
Appointment verified by Phorest

Have been coming to Tommy now for about 2 years. He's a very talented hairdresser.....creative and with an excellent eye. Very highly recommended. Thank you Tommy.

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Anothwr lovely experience at Richard Ward

Joy Cesmig
28th Jan 2026
Team Member: Fiona
5.0

Everything about a Richard Ward experience is great and Fiona is the absolute best of the best!

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Richard ward

Driscoll
28th Jan 2026
Team Member: Delta
5.0
Appointment verified by Phorest

Delta does my hair and it’s always fantastic

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Manicure

Vasi
28th Jan 2026
5.0

Kinga was great! Meticulous , polite gave a great manicure.

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Great haircut

Sarah
28th Jan 2026
Team Member: Fiona
5.0
Appointment verified by Phorest

Fiona regularly cuts my hair. The cut is always excellent and looks good until my next appointment.

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Richard ward

Driscoll
28th Jan 2026
Team Member: Delta
4.5
Appointment verified by Phorest

Delta as usual did my hair yesterday perfect.

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Hair cut

Robert Langley
27th Jan 2026
Team Member: Tommy
4.5
Appointment verified by Phorest

Great experience. Tommy was charming and professional..

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An exceptional experience at RW as usual!

Karen
27th Jan 2026
Team Member: Tommy
5.0
Appointment verified by Phorest

Superb service all round … incredible cut with cracking blow dry …what’s not to love?!

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Great blow dry

Victoria Elvidge
27th Jan 2026
Team Member: Megan
5.0
Appointment verified by Phorest

I love Megan’s blo dries because they look good and last well

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Haircut

Michael Hart
27th Jan 2026
Team Member: Jonathan
5.0
Appointment verified by Phorest

Excellent as usual

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Cut and blow dry transformation!

Cat Bond
27th Jan 2026
Team Member: Nando
4.5
Appointment verified by Phorest

A pleasant experience from entering to leaving.

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Memory Form

Sandy
27th Jan 2026
Team Member: Mario
5.0
Appointment verified by Phorest

Mario is always meticulous in everything he does.

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Richard ward

Luigi monte carlo
27th Jan 2026
Team Member: Delta
4.5
Appointment verified by Phorest

As always delta was brilliant.

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Visit

Sally Robotham
26th Jan 2026
Team Member: Patrick
5.0
Appointment verified by Phorest

Brilliant as always

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Layered hair cut

Coco Beaumont
25th Jan 2026
Team Member: Megan
5.0
Appointment verified by Phorest

Thanks so much, was exactly what I wanted!

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Cut & blowdry

Anonymous
24th Jan 2026
5.0

Excellent as always

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Cut and blow dry

Louise
24th Jan 2026
Team Member: Robert
5.0
Appointment verified by Phorest

Fantastic!! I popped in as a walk in and Robert was free and I’m so glad he was He is a top class hairdresser who listens and dos exactly what you say and he knew my hair very quickly and worked around it

We also had a great chat and it was a lovely experience I will be back for sure overall a great way to spend a Saturday afternoon🙂

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Megan

Jemima Olivier
24th Jan 2026
Team Member: Megan
5.0
Appointment verified by Phorest

She’s just amazing! Best blow dry in London.

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Perfection!

Diane
24th Jan 2026
Team Member: Cristiano
5.0
Appointment verified by Phorest

Completely wonderful!

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Elettra is amazing !

Annabel
24th Jan 2026
Team Member: Elettra
5.0
Appointment verified by Phorest

Love this salon, been coming here for over 15 years ! Top quality service and feel 11/10 every time when I walk out of there. Elletra is a natural, so very skilled and talented, trust her with my hair completely. Forever grateful she’s brought my ideas and new identity phases to life each and every time. Will be back soon!

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SHE DOES IT ALL

LYNN JONES
23rd Jan 2026
Team Member: Denise
5.0
Appointment verified by Phorest

Denise has taken care of all my hairdressing requirements for many years, which says it all.

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Hair

Fiona Holmes
23rd Jan 2026
Team Member: Caterina
5.0
Appointment verified by Phorest

Loved the blow-dry that Caterina gave me the other day

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Amazing Team

Andy A
23rd Jan 2026
Team Member: Thomas
5.0
Appointment verified by Phorest

Thomas, Pia, Shampoo-Stylist/Assistant & all the teams at Reception, and café area, so helpful, chatty, and it’s just basically a lovely environment to be in.Johnathan does a great cut too.

Really happy with what everybody did, and couldn’t recommend it more highly. 100% 10 out of 10 customer service.

Super people .
Thank you

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Wet hair

Dina Wulfsohn
23rd Jan 2026
Team Member: Maria
4.0
Appointment verified by Phorest

Maria colour excellent as always, but I was in bed with flu for three daysafter being denied the use of a hand dryer to tough dry my hair. I do not have blow dries , it is not my look. I have been coming to you ? for Maria’s excellent colour) for many years but in winter going home with wet hair is intolerable, and I am considering my options

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Richard Ward Hair and Metrospa Styling

Georgina
22nd Jan 2026
Team Member: Adolfo
5.0
Appointment verified by Phorest

Totally trust Adolpho, a true creative professional. Always delighted with the result.

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Great, as always.

LYNN JONES
22nd Jan 2026
Team Member: Denise
5.0
Appointment verified by Phorest

Denise has taken care of all my hairdressing requirements for many years, which says it all. I look forward to our appointments.

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Nail Review

Sheryl Dellapina
22nd Jan 2026
Team Member: Pinki
5.0
Appointment verified by Phorest

I had a manicure and a pedicure with Pinki. She did a fabulous job. She was professional and very pleasant.

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Hair appointment

Louise
22nd Jan 2026
Team Member: Tommy
5.0
Appointment verified by Phorest

Fantastic and knowledgeable about what would suit my face and age and ability to style myself

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Always the best

Violet manners
21st Jan 2026
Team Member: Thomas
5.0
Appointment verified by Phorest

Best colour always gies above and beyond

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Rosenfeld

Lara
21st Jan 2026
Team Member: Caterina
5.0
Appointment verified by Phorest

As always - brilliant experience !

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Selwood

Sara
21st Jan 2026
Team Member: Pia
5.0
Appointment verified by Phorest

My appointment was fine… but the slot was apparently double booked. It’s a real pain waiting for the same amount of time that an appointment itself takes. In the past I’ve experienced even longer waits when a previous client has turned up late.

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A first class hairdresser in London

Fiona Holmes
20th Jan 2026
Team Member: Fiona
5.0
Appointment verified by Phorest

Fiona always takes time to understand what you want in discussion with what she sees. She then is a fantastic cutter & does a wonderful blow dry cannot recommend her highly enough.

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Mrs

Patrice Miles Brown
19th Jan 2026
Team Member: Adolfo
5.0

Adolpho and Cathy are true professionals I tend to write the same each time I’ve been going to Richard Ward since it was in Sloane Street hence a long time that should speak volumes also Richard charming as ever is there and working quite a lot which I think is important , the Reception team as professional as ever .

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Response from Richard Ward Hair & Metrospa

Dear Patrice Miles Brown,

Thank you for taking the time to share your experience at our salon. We are thrilled to hear that you have been a loyal customer for many years.

We are also pleased to know that you appreciate seeing Richard working at the salon, as it is important for us to have a hands-on approach with our clients. Our reception team works hard to ensure that our clients feel welcome and receive excellent service.

We truly appreciate your loyal support and look forward to seeing you at our salon again soon.

Best regards,

The team at Richard Ward Hair & Metrospa

Mrs

Anonymous
18th Jan 2026
4.5

Excellent

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Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had an excellent experience at our salon.

We truly appreciate your kind words and hope to have the pleasure of welcoming you back to our salon in the future.

Warmest regards,
The team at Richard Ward Hair & Metrospa.

Excellent

Ros Webster
18th Jan 2026
Team Member: Robert
5.0
Appointment verified by Phorest

My appointments with Robert are always a treat. I come from Gloucestershire and am never disappointed. Robert listens, is relaxed, never rushed, and manages to exactly interpret what I would like. I always come home with a lovely stress free manageable haircut. I really enjoy the chats, cups of tea, and the VIP treatment and leave feeling much uplifted.
Thank you.

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Response from Richard Ward Hair & Metrospa

Hi Ros,

Thank you for taking the time to leave such a lovely review about your appointments with Robert at our salon. We are delighted to hear that you always had a positive experience with us.
We look forward to welcoming you back to the salon in the future and providing you with another enjoyable experience.

Best regards,
The team at Richard Ward Hair & Metrospa

Blow dry

Clementine Troughton
17th Jan 2026
Team Member: Emily
5.0
Appointment verified by Phorest

She was great, very happy with my blow dry. Thorough and quick considering my hair is so long. Would book her again.

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Response from Richard Ward Hair & Metrospa

Hi Clementine, thanks so much for taking the time to leave us a review! We're so glad to hear that you were happy with your blow dry and that you found our stylist to be thorough and quick - especially with long hair! We would love to have you book with us again in the future. Thank you for choosing us for your hair needs. Best, the team at Richard Ward Hair & Metrospa.

Super experience

Gillian Corbett
17th Jan 2026
Team Member: Emily
5.0
Appointment verified by Phorest

As always had an amazing experience at Richard Wards today. First time with Emily, she is very professional, charming and great at her job.

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Response from Richard Ward Hair & Metrospa

Hi Gillian,

Thank you so much for taking the time to leave a review for our salon. We are thrilled to hear that you had an amazing experience at our salon today. We're so glad that you got to meet Emily and that she provided you with a professional and charming service. We truly appreciate your kind words and will be sure to pass on your compliments to Emily.

Thank you for choosing our salon and we look forward to seeing you again soon!

Warmly,
The team at Richard Ward Hair & Metrospa

Mrs

Amanda
17th Jan 2026
3.5
Appointment verified by Phorest

She was a nice girl not sure she has the experience yet to deal with certain hair …. to be honest my hair is difficult

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Response from Richard Ward Hair & Metrospa

Dear Amanda,

Thank you for taking the time to leave a review for us.

We apologize if you felt that your hair was difficult to deal with. All of our stylists are trained and experienced in handling different hair types, so am presuming you may have seen a junior stylist who has far less experience with difficult hair.

We appreciate your feedback and hope to see you soon at our salon, and maybe we need to get you booked in with a tier level above junior level.

Best regards,

The team at Richard Ward Hair & Metrospa

Today’s appointment

Margaret Minter
16th Jan 2026
Team Member: Cristiano
5.0
Appointment verified by Phorest

Excellent.

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Response from Richard Ward Hair & Metrospa

Dear Margaret,

Thank you so much for taking the time to leave such a lovely review for our salon! We are delighted to hear that you had an excellent experience with us.

Thank you for choosing to visit our salon and for sharing your experience. It means a lot to us!

Warmly,

The team at Richard Ward Hair & Metrospa