Richard Ward Hair & Metrospa

82 Duke of York Square, Sloane Square, Chelsea, Greater London, SW3 4LY

About us

Award-Winning

Richard’s uber-cool, award-winning Sloane Square salon plays host to a team of over 90 expert staff, looking after the hair and beauty needs of over 1,200 clients per week. Housed in a stunning Grade II listed building flooded with natural light, the RW brand has been synonymous with creating chic Chelsea hair and beauty for 3 decades.

Past winner of Outstanding Salon of the Year at the London Hair and Beauty Awards, and Hair Magazine’s London Salon of the Year, the salon has been described as ‘leisurely and luxurious yet unpretentious’. Home to over 250 innovative hair and beauty treatments and services, all designed to deliver couture hair and bespoke beauty, the salon includes the renowned Metrospa, our unique brand of city day spa; a state-of-the-art pampering zone featuring expert, celebrated therapists and exclusive Decleor, SkinCeuticals, Intraceuticals and Shellac and Footlogix treatments.

Richard’s unique, long-standing team has been dubbed by Vogue Magazine as ‘obsessional about that elusive personal touch’ in his ‘spectacularly sunny, cleverly sectioned space’, likening the salon’s manager Gavin to a maitre’d at The Ivy. Italian Vanity Fair describes Richard Ward Hair & Metrospa as one of the most ‘ultra-glamour salons’ not only in Europe but world-wide, cementing Richard’s Italian reputation as ‘Golden Scissors’ and further cementing his global reputation for his eponymous, inimitable Chelsea Blow Dry.

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Opening hours

Monday 09:00 - 18:00
Tuesday 08:30 - 19:00
Wednesday 08:30 - 20:00
Thursday 08:30 - 19:00
Friday 08:30 - 19:00
Saturday 09:00 - 19:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body
Aesthetics

Our work

Reviews

4.88
934 verified reviews
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A true professional

Anonymous
27th Jun 2025
Team Member: Tommy
5.0

Highly skilled and professional. Tommy also makes it enjoyable. A great overall experience

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Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you so much for taking the time to write such a kind review. We are delighted to hear that you had a highly skilled and professional experience with us. We are also thrilled to hear that Tommy made your visit enjoyable. Our team always strives to provide exceptional service and make our customers feel at ease during their time with us.

We appreciate your positive feedback and we look forward to welcoming you back to our salon soon.

Best regards,
The team at Richard Ward Hair & Metrospa

Lucy

Lucy Black
27th Jun 2025
Team Member: Cristiano
5.0
Appointment verified by Phorest

Amazing as always

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Response from Richard Ward Hair & Metrospa

Dear Lucy,
Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that your visit was amazing as always! Our team works hard to ensure every guest feels well taken care of and leaves feeling fabulous.
We truly appreciate your kind words and look forward to seeing you again soon. Thank you for choosing our salon for your hair and spa needs.
Warmly,
The Team at Richard Ward Hair & Metrospa

Another great visit

Francine Barker-Symons
27th Jun 2025
Team Member: Jonathan
4.5
Appointment verified by Phorest

It was my first cut and blow dry with Jonathan, very pleased. He listened and did exactly what I wanted, very friendly and chatty.

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Response from Richard Ward Hair & Metrospa

Hi Francine! Thank you so much for taking the time to leave a review for us. We are delighted to hear that your first cut and blow dry experience with Jonathan was a success! We pride ourselves on providing friendly and attentive service to all of our clients. We will be sure to pass along your kind words to Jonathan. We look forward to seeing you again at our salon. Take care and have a wonderful day!
All the best from the team at Richard Ward Hair & Metrospa.

Recent appointment

Anonymous
27th Jun 2025
Team Member: Jonathan
5.0

Always an enjoyable morale raising experience

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Response from Richard Ward Hair & Metrospa

Hi there! Thank you so much for taking the time to leave such a lovely review. It makes us incredibly happy to hear that your experience with us is always enjoyable and boosts your morale. That's exactly what we strive for at our salon. We hope to continue providing you with top-notch services and a great atmosphere to lift your spirits. Thank you again for your kind words. Looking forward to seeing you again soon!

Best regards,
The team at Richard Ward Hair & Metrospa

Excellent, as always

Lynn Jones
26th Jun 2025
Team Member: Denise
4.5
Appointment verified by Phorest

Today’s appointment was as the many before. I felt welcomed by Reception staff and bar staff. Denise greeted me warmly and we discussed today’s and longer term plans for my hair. She is an expert and I always follow her advice. I was very pleased with my hair care today.
My only disappointment is that I can no longer pay with my Amex card.

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Response from Richard Ward Hair & Metrospa

Hi Lynn,

Thank you for taking the time to share your experience at our salon. We're delighted to hear that you always feel welcomed by our reception and bar staff and that Denise takes such great care of your hair. Your satisfaction is our top priority and we're happy to hear you were pleased with your hair care today.

We apologize for any inconvenience caused by our recent change in payment methods. We are constantly reviewing our options to provide the best service for our clients and we will certainly take your feedback into consideration.

Thank you again for your continued support and we look forward to seeing you again soon.

Warmly,
The team at Richard Ward Hair & Metrospa

Perfect haircut

Tamara Henriques
26th Jun 2025
Team Member: Cristiano
5.0
Appointment verified by Phorest

Cristiano cuts and styles my hair beautifully every time.

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Response from Richard Ward Hair & Metrospa

Hello Tamara,

Thank you for taking the time to leave us a review. We are thrilled to hear that Cristiano has been consistently delivering beautiful haircuts and styles for you. We will be sure to pass on your compliments to him.

Thank you for choosing our salon for your hair needs. We hope to see you again soon for another satisfactory experience.

Warm regards,
The team at Richard Ward Hair & Metrospa

Five Star Tommy 🌟🌟🌟🌟🌟

Anonymous
26th Jun 2025
5.0

Always arrive needing a reboot and always leave full of joy!

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Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you always leave our salon feeling rejuvenated and joyful. It is our goal to provide exceptional service and results to all our clients.

We appreciate your ongoing support and look forward to welcoming you back soon. Have a wonderful day!

Best regards,
The team at Richard Ward Hair & Metrospa

My hair looks fab!

Tanya
26th Jun 2025
Team Member: Nando
5.0
Appointment verified by Phorest

I’m always happy with the way Nando cuts and blows out my hair and the salon always have a buzzy vibe so it feels like a social visit. Always a pleasure to see him and the staff!

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Response from Richard Ward Hair & Metrospa

Hi Tanya, thank you so much for taking the time to leave us a review! We're thrilled to hear that you've had consistently great experiences with Nando and our team at the salon. We strive to create a warm and welcoming environment for all of our clients, so it's wonderful to hear that the buzzy vibe adds to your overall experience. We can't wait to welcome you back for another "social visit" with us! Take care,
The team at Richard Ward Hair & Metrospa.

Jonathan

Charlotte Thistlethwayte
26th Jun 2025
Team Member: Jonathan
5.0
Appointment verified by Phorest

Great haircut and blow dry as always. Also the lady who washed my hair was great too with shampoo choice and massage.

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Response from Richard Ward Hair & Metrospa

Hi Charlotte,

Thank you so much for your lovely review! We're thrilled to hear that you had a great experience with us and that you were happy with your haircut and blow dry. We'll be sure to pass along your compliments to the hair washing lady, she'll be delighted to hear that her shampoo choice and massage were appreciated.

We look forward to seeing you again soon and giving you another wonderful salon experience.

Warm regards,
The team at Richard Ward Hair & Metrospa

Very professional

F Luczyc Wyhowska
26th Jun 2025
5.0

He is excellent and nice

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Response from Richard Ward Hair & Metrospa

Dear F Luczyc Wyhowska,

Thank you so much for taking the time to leave a review. We are thrilled to hear that you had an excellent experience at our salon. Our team takes pride in providing exceptional services and creating a friendly and welcoming atmosphere for our clients.

We appreciate your kind words and look forward to seeing you again soon. Thank you for choosing our salon for your hair needs.

Warmly,
The team at Richard Ward Hair & Metrospa

Johnathan

Dahlia Neiss
25th Jun 2025
Team Member: Jonathan
5.0
Appointment verified by Phorest

Absolutely fabulous!!

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Response from Richard Ward Hair & Metrospa

Hi Dahlia,
Thank you for leaving such a fantastic review! We're thrilled that you had such a positive experience with us at our salon.
Our team at Richard Ward Hair & Metrospa always strives to provide an excellent service, and we're glad to hear that we were able to meet your expectations.
We look forward to seeing you again soon, and thank you once again for your kind words.
Best regards,
The team at Richard Ward Hair & Metrospa

Hair cut Wednesday

Ian Bond
25th Jun 2025
5.0

10/10

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Response from Richard Ward Hair & Metrospa

Dear Ian,
Thank you so much for taking the time to leave such a kind review for us. We are thrilled to hear that you had a 10/10 experience at our salon. Our team works hard to ensure that each and every client leaves feeling happy and satisfied.
We are also happy to hear that you enjoyed your haircut and found it to be great value. It's always our goal to provide top-notch services at reasonable prices.
Please do not hesitate to visit us again in the future for all of your hair and spa needs. We would love to have you back!
Best wishes from all of us at Richard Ward Hair & Metrospa.

Legend

Nicola Gilbertson
25th Jun 2025
Team Member: Nando
5.0
Appointment verified by Phorest

He’a hair genius! Not only that he’s a lovely guy!

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Response from Richard Ward Hair & Metrospa

Hi Nicola,

Thank you for your kind review! We are glad to hear that you had a great experience with our stylist. Our team here at Richard Ward Hair & Metrospa takes great pride in providing excellent services and we are delighted that you were happy with the results. We will be sure to pass your compliments along to Nando, who is truly a hair genius! We also agree that he is a wonderful person and we are lucky to have him as part of our team.

We hope to see you again soon for your next appointment.

Best wishes,
The Team at Richard Ward Hair & Metrospa

Great haircut

Anonymous
25th Jun 2025
5.0

As always a great haircut by Fiona with such attention to detail, and with friendly chitter-chatter. Thank you!

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Response from Richard Ward Hair & Metrospa

Dear valued customer,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you enjoyed your haircut by Fiona and that she paid such close attention to detail. We pride ourselves on providing excellent service and we truly appreciate your kind words.

We are also happy to hear that you enjoyed some friendly chit-chat during your visit. Our team loves getting to know our customers and providing a welcoming and comfortable atmosphere. We hope to continue providing you with quality haircuts and great conversations in the future.

Thank you again for choosing our salon and for your continuous support. We can't wait to see you again soon!

Best wishes,
The team at Richard Ward Hair & Metrospa

Brilliant

Fleur
24th Jun 2025
Team Member: Patrick
5.0
Appointment verified by Phorest

Patrick has been cutting my hair for a few years now and always does a fabulous job!

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Response from Richard Ward Hair & Metrospa

Hi Fleur, thank you so much for taking the time to leave a review about your experience at our salon.
We are delighted to hear that Patrick has been providing you with consistently fabulous haircuts for the past few years.
We will definitely pass along your kind words to him. We appreciate your loyalty and look forward to seeing you again soon at the salon.
Wishing you all the best, the team at Richard Ward Hair & Metrospa.

Great Hair Stylist

Sarah W
24th Jun 2025
Team Member: Fiona
5.0
Appointment verified by Phorest

Fiona has been cutting my hair for about 3 years now. It is always a perfect hair cut - which lasts and is easy to dry and go at home - just what I want.

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Response from Richard Ward Hair & Metrospa

Hi Sarah,
We are thrilled to hear that you have been a loyal client of our salon for over three years now! It brings us immense joy to know that you are satisfied with the services of our stylist, Fiona. We agree that she is truly talented and always ensures that her clients leave the salon with a perfect haircut that lasts and is easy to maintain at home.
Thank you for taking the time to share your positive experience. Your kind words mean a lot to us and motivate us to continue delivering exceptional services. We look forward to seeing you again at our salon for your next hair appointment.
Many thanks,
The team at Richard Ward Hair & Metrospa

Great as usual!

Bella de Souza
24th Jun 2025
Team Member: Fiona
5.0
Appointment verified by Phorest

Fiona was great at putting my hair up, even though she was in a time crunch that was not her fault. It looks beautiful!

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Response from Richard Ward Hair & Metrospa

Dear Bella,

Thank you so much for taking the time to leave a review for our salon. We are thrilled to hear that Fiona did an amazing job with your hair-up and that you are happy with the end result. We will pass on your kind words to her.

We apologize for any time constraints that may have caused any inconvenience, but we are glad that Fiona was able to work her magic and make you look beautiful. We appreciate your understanding and patience.

We hope to see you again soon for your next visit. Thank you again for choosing our salon!

Best wishes,
Team at Richard Ward Hair & Metrospa

Amazing as always

Emma
24th Jun 2025
Team Member: Lucia
5.0

Perfect colour, perfect balayage, natural to work for what I like and my holiday- thank you- won’t go elsewhere!

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Response from Richard Ward Hair & Metrospa

Hi Emma, thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you are happy with your colour and balayage – our team always strives to create a natural look tailored to each of our client's preferences. We are so glad we were able to achieve this for you and we appreciate your loyalty to our salon. We look forward to seeing you again soon! Best wishes,
The Team at Richard Ward Hair & Metrospa

The best colourist

Mandy
24th Jun 2025
Team Member: Ella
5.0
Appointment verified by Phorest

Ella is an artist. Perfect colour every time
She knows exactly what suits you and offers superb advice. I cannot recommend her highly enough

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Response from Richard Ward Hair & Metrospa

Hi Mandy,

Thank you so much for taking the time to leave such a lovely review about your experience at our salon. We're thrilled to hear that you had such a positive experience with Ella as your stylist. She truly is an artist and we're lucky to have her as part of our team.

It's great to know that she was able to help you find the perfect colour and provide you with superb advice. We'll be sure to pass on your kind words to her as well. Thank you for recommending her so highly - we really appreciate it.

We hope to see you at the salon again soon, Mandy. Take care!

Warm regards,

The team at Richard Ward Hair & Metrospa

Perfect

Rebecca
24th Jun 2025
Team Member: Gina
5.0
Appointment verified by Phorest

Gina always does an amazing job. She is very professional and great at her job. What more is there to say?

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Response from Richard Ward Hair & Metrospa

Hi Rebecca,

Thank you so much for your kind words about Gina! We are thrilled to hear that you had an amazing experience with her and that she provided such professional and excellent service. We'll be sure to pass along your compliments to her.

We always strive to provide the best service to our clients and are so happy to hear that you had a great visit. Thank you for taking the time to share your feedback with us.

We hope to see you again soon at Richard Ward Hair & Metrospa.

Warmly,
The team at Richard Ward Hair & Metrospa

Dame

benita Rayne
24th Jun 2025
Team Member: Cristiano
4.5
Appointment verified by Phorest

Always excellent

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Response from Richard Ward Hair & Metrospa

Hi Benita, thank you so much for taking the time to leave us a review! We are thrilled to hear that you consistently have an excellent experience at our salon. We truly strive to provide an excellent service and it is always fantastic to hear when our clients are happy with their results. It would be our pleasure to see you again in the future and continue to provide you with excellent services. Thank you for your support and for choosing Richard Ward Hair & Metrospa.
Best,
The Team at Richard Ward Hair & Metrospa

Excellent service

Simon
24th Jun 2025
Team Member: Jonathan
5.0
Appointment verified by Phorest

Excellent service. Jonathan listens carefully and always delivers a top-quality haircut. Highly recommended.

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Response from Richard Ward Hair & Metrospa

Hi Simon,

Thank you so much for taking the time to leave us your kind review. We are thrilled to hear that you had an excellent experience with Jonathan and that he was able to deliver a top-quality haircut that met your expectations. We truly value our clients’ feedback and we will make sure to pass along your compliments to Jonathan.

The team at Richard Ward Hair & Metrospa is dedicated to providing the best service possible, and we are glad that we were able to meet your expectations. We appreciate your recommendation and we can't wait to see you again soon for your next haircut!

Best regards,
The team at Richard Ward Hair & Metrospa

Thanks :)

Sophie Rowney
24th Jun 2025
Team Member: Maddie
5.0

Fab thanks Maddie :)

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Response from Richard Ward Hair & Metrospa

Hi Sophie,

Thank you so much for taking the time to leave such a lovely review! We're so happy to hear that you had a fabulous experience at our salon. We'll be sure to pass along your kind words to Maddie.

We always strive to provide our clients with the best possible service and it's wonderful to see that we were able to meet your expectations.

We can't wait to welcome you back to our salon and give you another fantastic experience!

Warmly,
The Team at Richard Ward Hair & Metrospa

Great pedicure and manicure

Vicky Trice
24th Jun 2025
Team Member: Vita
5.0
Appointment verified by Phorest

Simply the best! I love my visits to Vita - she not only does the most magical things to my feet and hands, but we also have a good chat and lots of laughs! Could not more highly recommend.

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Response from Richard Ward Hair & Metrospa

Hi Vicky,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a great experience during your visits with Vita. We are so lucky to have her as part of our team - not only does she work wonders with feet and hands, but she also knows how to brighten up the day with her infectious laughter and great conversation.

We appreciate your recommendation and look forward to welcoming you back to our salon soon.

Best wishes,
The Richard Ward Team.

The team at Richard Ward Hair & Metrospa

Richard Cut /Blow Dry

Lorraine Campbell
23rd Jun 2025
5.0
Appointment verified by Phorest

Richard made me feel more confident and stylish after a long overdue haircut ,

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Response from Richard Ward Hair & Metrospa

Hi Lorraine,

Thank you so much for taking the time to leave us a review. We are delighted to hear that Richard made you feel more confident and stylish after your long overdue haircut. That is exactly what we strive for at our salon - to make our clients feel their best.

We appreciate your kind words and are happy to hear that you had a positive experience with us. We hope to see you again soon and help you maintain your new look!

Best,
The Team at Richard Ward Hair & Metrospa

Simply the best

Mary Power
21st Jun 2025
Team Member: Kathy
5.0
Appointment verified by Phorest

I’ve been seeing Kathy for 15 years.. She is consistently good. My hair always looks amazing when I leave her. Worth my flight from Ireland every month.

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Response from Richard Ward Hair & Metrospa

Hi Mary,

We are so happy to hear that you have been coming to our salon for 15 years and that Kathy has consistently provided you with amazing colour work. It means the world to us to know that we have been able to exceed your expectations each time you visit us. Thank you for trusting us to take care of your hair and for making the long trip from Ireland every month.

We are truly grateful for your loyalty and support. We look forward to welcoming you back to our salon soon!

Best wishes,
The team at Richard Ward Hair & Metrospa

haircut

lorraine Murphy
21st Jun 2025
Team Member: Nando
5.0

Nando is the absolute BEST! never disappoints and also get such a sharp artistic cut.

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Response from Richard Ward Hair & Metrospa

Hi Lorraine,

Thank you for your kind words about Nando! We're happy to hear that he did not disappoint and gave you such a precision cut. Our team at Richard Ward Hair & Metrospa takes great pride in providing exceptional service and delivering top-notch results to all of our clients.

We appreciate you taking the time to share your positive experience. It means a lot to us. We look forward to seeing you again soon and providing you with the same level of excellence.

Best regards,
The team at Richard Ward Hair & Metrospa

Excellent

Carla Wakefield
21st Jun 2025
Team Member: Ella
5.0
Appointment verified by Phorest

Ella is an accomplished colourist whose gentle manner is lovely to be around.

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Response from Richard Ward Hair & Metrospa

Hi Carla,

Thank you for such a lovely review about our hair salon! We are thrilled to hear that you had a great experience with our talented colourist, Ella. We couldn't agree more about her gentle manner - she always knows how to make our clients feel comfortable and relaxed during their appointments.

We take great pride in our team of skilled stylists who are dedicated to delivering the best service to our clients. We are glad to hear that Ella's skills and friendly demeanor made your visit to our salon even more enjoyable.

We can't wait to have you back for another wonderful hair transformation!

Best regards,
The team at Richard Ward Hair & Metrospa

Great

Fransie Malherve
21st Jun 2025
Team Member: Ashleigh
5.0
Appointment verified by Phorest

Ashleigh is just lovely! Friendly, kind and attentive. My blow dry was exactly what I wanted. Thanks Ashleigh.

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Response from Richard Ward Hair & Metrospa

Hi Fransie,

Thank you so much for taking the time to leave such a kind review for our salon. We are thrilled to hear that you had a positive experience with Ashleigh and that your blow dry was exactly what you wanted. We will be sure to pass along your compliments to her.

At Richard Ward Hair & Metrospa, our team strives to provide excellent customer service and we are delighted that Ashleigh was able to showcase this during your visit. We appreciate your support and hope to see you again soon for another pampering session.

Take care,
The team at Richard Ward Hair & Metrospa

Another fantastic haircut!

Claire
21st Jun 2025
Team Member: Patrick
5.0

Beyond happy with my haircut, and enjoying receiving many compliments on the style! Thank you.

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Response from Richard Ward Hair & Metrospa

Hi Claire,

We are thrilled to hear that you are beyond happy with your recent haircut from our salon! We always strive to deliver excellent services that leave our clients feeling confident and receiving compliments is the best reward for us. Thank you for taking the time to share your positive feedback with us, it truly means a lot.

We hope to see you again soon for your next visit and we will continue to work hard to maintain our high standards. Thank you for choosing our salon for your hair needs.

Best regards,
The team at Richard Ward Hair & Metrospa

Miss

Johane
21st Jun 2025
Team Member: Caterina
5.0
Appointment verified by Phorest

The best

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Response from Richard Ward Hair & Metrospa

Dear Johane,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a great experience at our salon. Your positive feedback means a lot to us!

We are always striving to provide exceptional services and create a welcoming atmosphere for our clients. It is wonderful to know that our efforts did not go unnoticed.

We hope to see you again soon for your next appointment. Thank you for choosing us and for being a part of our salon family.

Warm regards,
The team at Richard Ward Hair & Metrospa

Great hair cut as ususal

Watson
21st Jun 2025
Team Member: Elettra
4.0
Appointment verified by Phorest

She really focussed on the hair and and what I am trying to have done - she is quiet so it is a relaxing experience having my hair cut.

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Response from Richard Ward Hair & Metrospa

Hi Watson,

Thank you so much for the lovely review! We're thrilled to hear that you had a relaxing experience with us and that our stylist was able to focus on your hair needs. Your comfort and satisfaction are our top priorities.

We appreciate your kind words and hope to see you back at our salon soon for another enjoyable visit.

Warmly,
The Team at Richard Ward Hair & Metrospa

Hair cut

Tracey Bartlett
20th Jun 2025
Team Member: Nando
4.5
Appointment verified by Phorest

Amazing haircut from Nando this week!

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Response from Richard Ward Hair & Metrospa

Hi Tracey!
Thank you so much for leaving us such a lovely review. We are thrilled to hear that you had an amazing haircut from Nando this week.
Our team at Richard Ward Hair & Metrospa always strives to provide top-notch services to our clients, and we are happy to know that Nando was able to give you a great experience.
We look forward to seeing you again soon for your next appointment.
Thank you again for choosing our salon and taking the time to leave us a review.
Take care,
The team at Richard Ward Hair & Metrospa

Simply the best

Nula Suchet
20th Jun 2025
Team Member: Adolfo
5.0
Appointment verified by Phorest

Adolfo is the best hair cutter - I travel a lot Europe - USA - lived in New York and tried many well know names - but no one has ever got my shape and cut like him - now I will wait - in fact it’s been ten weeks because I was in the New York working and despite my hair been too long I still waited to get back to London to Richard Wards Adolfo - he’s the best ! Nula Suchet

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Response from Richard Ward Hair & Metrospa

Hi Nula,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that Adolfo provided you with an exceptional hair cutting experience. We appreciate that you trust us with your hair, especially after trying well-known salons in different places.

It's wonderful to know that even though you were away for work, you still waited for ten weeks to come back to London and have Adolfo take care of your hair. We are proud to have him on our team and we will definitely pass along your kind words to him.

We look forward to seeing you again at Richard Ward Hair & Metrospa. Thank you for choosing us and for your continued support.

Best,
The Team at Richard Ward Hair & Metrospa

Best stylist

Nula Suchet
20th Jun 2025
Team Member: Adolfo
5.0
Appointment verified by Phorest

Adolfo is the best stylist cutter of my hair I’ve over the years used all the names Daniel Galvin , John Frieda but none cut my hair like Adolfo

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Response from Richard Ward Hair & Metrospa

Hi Nula,

Thank you for leaving such a kind review about our salon! We are thrilled to hear that you had a positive experience with Adolfo. He truly is a talented stylist who always goes above and beyond to provide exceptional service to our clients. It's wonderful that he was able to give you the best haircut you've ever had!

Thank you for choosing our salon and we hope to see you again soon.

Best regards,
The team at Richard Ward Hair & Metrospa

wonderful

Amelia Winter
20th Jun 2025
Team Member: Edna
5.0
Appointment verified by Phorest

Edna is sooo nice and did a wonderful job with my memory form express !

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Response from Richard Ward Hair & Metrospa

Dear Amelia,

Thank you so much for your lovely review! We are thrilled to hear that Edna provided you with excellent service and that you were happy with your memory form express. We will be sure to pass along your kind words to Edna and our team.

We hope to see you again soon and provide you with even more fantastic experiences at our salon. Have a wonderful day!

Best,
The Team at Richard Ward Hair & Metrospa

Megan

Louise cwrlisle
19th Jun 2025
Team Member: Megan
4.0
Appointment verified by Phorest

Always brilliant!!! Never disappointed

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Response from Richard Ward Hair & Metrospa

Hi Louise,

Thank you so much for your kind words! We are thrilled to hear that you've always had a great experience with our salon. Our team at Richard Ward Hair & Metrospa works hard to ensure that all our clients leave feeling happy and satisfied with their services.

We truly appreciate your ongoing support and we look forward to welcoming you back to our salon for your next appointment.

Best regards,
The Team at Richard Ward Hair & Metrospa

Super talented stylist

Denise McEnery
19th Jun 2025
Team Member: Jonathan
5.0
Appointment verified by Phorest

Absolutely love the way Jonathan cuts and styles my hair. I always leave the salon feeling really happy with the result.

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Response from Richard Ward Hair & Metrospa

Dear Denise,
Thank you so much for your lovely review! We are thrilled to hear that you are happy with your experience at our salon and that Jonathan's skills have left you feeling fantastic. It's always our goal to ensure our clients leave feeling confident and satisfied with their hair.
We truly appreciate your feedback and look forward to welcoming you back for your next visit.
Warm regards,
The team at Richard Ward Hair & Metrospa

Sleepy times

Anonymous
19th Jun 2025
5.0

Delta managed to cope with me falling asleep in the chair - and still workéd her wonder, as always, on my hair. She didn’t even wake me up until she needed to. Bravo Delta!

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Response from Richard Ward Hair & Metrospa

Dear reviewer,

Thank you so much for taking the time to share your experience with us! We are delighted to hear that Delta took such good care of you during your visit to our salon. We truly value our clients' comfort and relaxation, and we are glad to know that you were able to catch some well-deserved rest while Delta worked her magic on your hair. We will make sure to pass on your kind words to her.

We are looking forward to seeing you again soon and providing you with exceptional service as always.

Take care,

The team at Richard Ward Hair & Metrospa.

A blissful salon

Cecile
19th Jun 2025
Team Member: Mario
5.0
Appointment verified by Phorest

My visit to Richard Ward was, as always, a perfect opportunity to relax and enjoy being pampered in a genuinely friendly and warm atmosphere, whilst enjoying a very high and effortless standard of service. A real pleasure.

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Response from Richard Ward Hair & Metrospa

Hi Cecile,

Thank you for taking the time to leave such a lovely review. We are delighted to hear that you had a relaxing and enjoyable experience at our salon. Our team strives to create a warm and welcoming atmosphere for all our clients.

We are glad that you were pleased with the high standard of service that we always aim to provide. We truly appreciate your support and look forward to pampering you again in the future.

Best regards,
The team at Richard Ward Hair & Metrospa

Medi pedicure and manicure

Pia Chinoy
19th Jun 2025
Team Member: Vita
5.0

Excellent service.
Vita is wonderful!

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Response from Richard Ward Hair & Metrospa

Hi Pia, thank you so much for taking the time to leave us a review! We're thrilled to hear that you had an excellent experience at our salon. We'll be sure to pass on your kind words to Vita, she's definitely a talented member of our team! We hope to see you again soon for another wonderful visit. Take care! - Team at Richard Ward Hair & Metrospa

Always brilliant

Tina Golden
19th Jun 2025
Team Member: Delta
4.5
Appointment verified by Phorest

This goes for Denise as well. Always brilliant, creative, attentive, we've known each other a long time since SMILE days and the quality just goes up and up. Always delighted. Millie also very good with the attentive and skilful hair wash, head massage etc. Thank you

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Response from Richard Ward Hair & Metrospa

Hi Tina,

We're thrilled to hear that you had a brilliant experience with Denise and Millie at our salon. We pride ourselves on our creativity and attention to detail, and it means a lot that you've been a loyal customer since our SMILE days. We'll be sure to pass along your kind words to Denise and Millie. A relaxing hair wash and head massage can make all the difference, and we're so glad that Millie was able to provide that for you. Thank you for your continuous support and for choosing our salon. We look forward to seeing you again soon.

Best,
The team at Richard Ward Hair & Metrospa

Dr

Andreas Walker
19th Jun 2025
Team Member: Cristiano
5.0
Appointment verified by Phorest

I got a very stylish hair cut from the best ! Thx Christiano. See you soon again !

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Response from Richard Ward Hair & Metrospa

Dear Andreas Walker,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon and received a stylish hair cut from Christiano. We will make sure to pass along your kind words to him.

We look forward to seeing you again soon and providing you with another amazing service. Thank you for choosing our salon for your hair care needs.

Best regards,

The team at Richard Ward Hair & Metrospa

Excellent

Anna Green
19th Jun 2025
Team Member: Elettra
4.5
Appointment verified by Phorest

Lovely service and a great job by Elettra

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Response from Richard Ward Hair & Metrospa

Hi Anna,

Thank you so much for your kind words and for taking the time to leave us a review. We're glad to hear that you had a lovely experience with us and that Elettra did a great job. We pride ourselves on providing exceptional service, high-quality results, and an amazing space to provide all our services in. So it's always nice to receive such positive feedback.

We hope to see you again soon at our salon. Thank you for choosing Richard Ward Hair & Metrospa.

Best wishes,
The team at Richard Ward Hair & Metrospa

Fabulous

Margaret Armstrong
18th Jun 2025
Team Member: Edna
5.0
Appointment verified by Phorest

Edna is the BEST.x

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Response from Richard Ward Hair & Metrospa

Dear Margaret,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had such a positive experience at our salon. Edna is indeed a fantastic stylist, and we are so fortunate to have her as part of our team.

We truly appreciate your kind words and are delighted that you enjoyed your visit with us. It means a lot to our team to know that our clients are happy and satisfied with their service. We hope to have the pleasure of welcoming you back in the near future.

Thank you again for your support and for choosing to visit our salon. Take care!

Warm regards,
The team at Richard Ward Hair & Metrospa

Cut/blow dry

Annie Nicholson
18th Jun 2025
5.0

As always fabulous cut and blow dry! Always leave feeling great..

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Response from Richard Ward Hair & Metrospa

Dear Annie,

Thank you for taking the time to leave us such lovely feedback! We are delighted to hear that you had another fabulous cut and blow dry at our salon. It's our goal to always leave our customers feeling great, so we are thrilled to know that we have achieved that for you.

We appreciate your continued support and look forward to seeing you again soon.

Warmly,
The team at Richard Ward Hair & Metrospa

Excellent stylist

Ollie Dewis
18th Jun 2025
Team Member: Jonathan
5.0
Appointment verified by Phorest

Not only a genius hairstylist but delightful conversation! Thanks a million Jonathan! !

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Response from Richard Ward Hair & Metrospa

Dear Ollie,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with our stylist Jonathan, and that you enjoyed your conversation with him. We truly believe that great hair starts with a great conversation.

We are grateful for your support and hope to see you again soon at our salon. Thank you for choosing us for your hair and beauty needs.

Sincerely,

The team at Richard Ward Hair & Metrospa

Fabulous

Henrietta Cain
18th Jun 2025
Team Member: Cristiano
5.0
Appointment verified by Phorest

My haircut with Cristiano is always perfect, amazing haircut and great company- the whole experience with him and the rest of the team is fantastic- thank you all

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Response from Richard Ward Hair & Metrospa

Hi Henrietta,
Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you had a perfect haircut with Cristiano and that you enjoyed your experience with the rest of our team. We strive to provide not only exceptional services but also a friendly and welcoming atmosphere. Thank you for choosing our salon and we cannot wait to see you again soon.
Best wishes,
The team at Richard Ward Hair & Metrospa

Edna

Anonymous
18th Jun 2025
5.0

Edna is excellent.she really knows how to style hair to suit you and the haircut style lasts . She is a first class stylist and takes great care

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Response from Richard Ward Hair & Metrospa

Dear reviewer,

We are thrilled to hear that Edna provided you with a first-class styling experience that lasted. Thank you for taking the time to leave such a positive review. We always strive to offer top-quality services to all our clients, and we are thrilled to know our efforts have been appreciated.

We will be sure to pass on your kind words to Edna. We know it will make her day. We look forward to welcoming you back at our salon soon for another excellent and long-lasting hairdo. Have a great day!

Best regards,
The team at Richard Ward Hair & Metrospa

Today’s appointment with Ashleigh

Jayne
17th Jun 2025
Team Member: Ashleigh
4.5

Ashleigh is always excellent. She is my first choice for a cut & blow dry but I know that if she is not available there will be another talented stylist. If I think I need a change I will always consult her first

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Response from Richard Ward Hair & Metrospa

Dear Jayne,

Thank you so much for your kind words and for choosing our salon for your hair needs! We are thrilled to hear that Ashleigh is your go-to stylist for a cut and blow dry. We couldn't agree more - she is incredibly talented and always provides a fantastic service to our clients.

We love that you trust Ashleigh to consult with for any changes you'd like to make to your hair. Our team is always here to listen to your ideas and help bring your vision to life. So we are delighted you feel free to consult with any of our other skilled stylists whenever Ashleigh is unavailable.

Thank you again for your lovely review! We can't wait to see you at the salon again soon.

Warmly,
The Team at Richard Ward Hair & Metrospa