Francesco Hair Cheltenham, Gloucestershire

4 Ormond Terrace, Regent Street, Cheltenham, Gloucestershire, GL50 1HR

About us

Welcome to the Francesco Hair Salon in Cheltenham! Established in 2006, our spacious, luxurious salon on Ormond Terrace offers a warm and friendly welcome and is home to our talented team of hairdressers. All our hair stylists have considerable industry experience and have completed extensive training to provide all our guests with unrivalled hair care expertise.

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Opening hours

Monday Closed
Tuesday 08:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 08:00 - 19:00
Friday 08:00 - 19:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.94
350 verified reviews
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Filter by rating

Always excellent

Mrs Caterina Marshall
8th Jun 2025
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

Always so friendly and Evie is a delight. Only young but really knows her stuff and I always come out feeling good. Always a nice vibe

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Hair done.

Mrs Tara Morris
7th Jun 2025
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

Excellent long hair blow dry. Evie very sweet. Nice atmosphere.

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Response from Francesco Hair Cheltenham

Dear Mrs. Tara,

We are so happy to hear that you had an excellent long hair blow dry with Evie at our salon. Thank you for taking the time to leave us such a lovely review. We strive to provide a welcoming and comfortable atmosphere for all our clients, and we are glad that you enjoyed it.

Evie is indeed a sweet and talented stylist, who always goes above and beyond to ensure our clients are satisfied. We will make sure to pass along your kind words to her. We look forward to seeing you again soon and providing you with another exceptional experience at our salon.

Thank you again for your feedback, and for choosing our salon for your hair needs.

Sincerely,
The Salon Team at Francesco Hair Cheltenham

Delighted

Mrs Carmen Frowd
5th Jun 2025
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

I am so pleased with my new hair style. Thank you so much for a great cut and style, Evie!

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Response from Francesco Hair Cheltenham

Dear Mrs. Carmen,

Thank you for sharing your positive experience at our salon. We are glad to hear that you are so pleased with your new hairstyle, all thanks to the talented Evie! We will be sure to pass on your kind words to her.

At Francesco Hair Cheltenham, we strive to provide our clients with the best services and exceptional results every time. We are delighted that you had a great cut and style and we look forward to seeing you again soon.

Thank you for choosing our salon and for taking the time to leave us a review. It means a lot to us.

Best wishes,

The team at Francesco Hair Cheltenham

Amazing curly cut

Grace Dabner
4th Jun 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I came into the salon super nervous as I haven’t had a proper curly cut before. Emma was really reassuring and gave me probably the best haircut I’ve ever had! It’s given me the confidence to transition back to my natural curls after years of straightening and I will absolutely be going back!

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Response from Francesco Hair Cheltenham

Dear Grace,

Thank you so much for sharing your experience with us! We are delighted to hear that you had a positive experience at our salon and that Emma was able to give you the perfect curly cut. We understand that trying something new can be nerve-wracking, so it means a lot that Emma was able to make you feel at ease.

We are also thrilled that your new haircut has given you the confidence to embrace your natural curls again. It is always a pleasure to help our clients feel confident and comfortable in their own skin.

We look forward to seeing you again soon and providing you with another excellent service.

Best regards,

The team at Francesco Hair Cheltenham

My Salon experience was excellent with the lovely Vickie xx

Mrs Maureen Glazebrook
3rd Jun 2025
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

What a lovely person. Very caring

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Response from Francesco Hair Cheltenham

Dear Mrs Maureen,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us and we truly appreciate your kind words about our staff.

At Francesco Hair Cheltenham, we strive to create a welcoming and friendly environment for all of our clients, and it brings us joy to know that you felt cared for during your visit.

We value your feedback and it means a lot to our team that you had a great experience. Thank you for choosing our salon and we look forward to seeing you again soon.

Best regards,

The team at Francesco Hair Cheltenham

Excellent colour and blow dry yet again.

Mrs Anne-Marie Bridges
1st Jun 2025
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

My roots are difficult to keep on top of. However, yet again Vicky manages to come up with
the best solution ever time. I’ve had two compliments today since visiting the salon, would highly recommend

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Response from Francesco Hair Cheltenham

Dear Mrs Anne-Marie,

Thank you for choosing our salon for your haircare needs. We are delighted to hear that Vicky was able to provide the best solution for your roots, and that you received two compliments after your recent visit.

At Francesco Hair Cheltenham, we take pride in delivering exceptional services to our clients and ensuring they leave our salon feeling confident and beautiful. Your recommendation means a lot to us and we truly appreciate your kind words.

We look forward to welcoming you back to our salon in the future and providing you with the same level of satisfaction.

Warm regards,

The team at Francesco Hair Cheltenham

Super asymmetrical cut.

Mrs Yvonne Arkell
29th May 2025
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Thank you Vicky for your superb styling of my asymmetrical hair cut. It’s so easy to wear and I’ve had lots of compliments on my new look.

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Response from Francesco Hair Cheltenham

Dear Mrs Yvonne,

Thank you so much for taking the time to leave such a lovely review for our salon. We are thrilled to hear that you had a great experience with Vicky and are loving your new asymmetrical hair cut.

It's wonderful to know that you've received many compliments on your new style, we always strive to help our clients look and feel their best. We will make sure to pass on your kind words to Vicky.

We appreciate your support and hope to see you again soon for your next hair appointment.

Warmly,
The team at Francesco Hair Cheltenham

Hair colour

Karen screen
28th May 2025
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Amazing colour of hair, spent the morning and the time flew. Was told what was happening at each step and awesome chatting.

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Response from Francesco Hair Cheltenham

Dear Karen,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had an amazing experience with us and that you loved the colour of your hair. Our team takes pride in providing exceptional service and making sure our clients feel comfortable and informed during their visit.

We are happy to hear that the time flew by and that you enjoyed chatting with our team. We always strive to create a welcoming and friendly environment for our clients. Thank you for choosing our salon for your hair needs, and we look forward to seeing you again soon.

Best regards,
The team at Francesco Hair Cheltenham

Wonderful as always

Miss Beth Haig
23rd May 2025
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Oliwia did an amazing job on my hair, love it (as always). It’s a bonus we chat and have a good laugh- makes the experience all that more enjoyable!

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Response from Francesco Hair Cheltenham

Dear Miss Beth Haig,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with our stylist, Oliwia. She is truly talented at what she does and we are glad to know that she made your hair look amazing, as always.

We believe that the salon experience should not only be about the end result, but also about enjoying yourself and having a good time. We are glad that Oliwia's friendly demeanor and sense of humor added to your experience.

We truly appreciate your kind words and we hope to see you again soon at Francesco Hair Cheltenham.

Sincerely,
The Team at Francesco Hair Cheltenham

Fabulous Evie !

Anonymous
23rd May 2025
Team Member: Evie
5.0

Evie has cut and coloured my hair several times now - I'm always really happy with the outcome and Evie is professional, polite and a joy to chat with making my visit relaxing and enjoyable. Thanks Evie!

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Response from Francesco Hair Cheltenham

Hi there,

Thank you so much for taking the time to leave such a lovely review. We're thrilled to hear that you've had a positive experience with Evie and that you've been happy with the outcome of your haircuts and colors.
Our team at Francesco Hair Cheltenham strives to provide professional and enjoyable salon visits for our clients, and we're glad that Evie was able to make your experience relaxing and fun.
We truly appreciate your support and we look forward to seeing you again for your next appointment!

Best regards,
The team at Francesco Hair Cheltenham

balayage

Mrs Paulette Wilkins
21st May 2025
Team Member: Oliwia
4.5
Appointment verified by SaloniQ Software

as always a brilliant service and so happy with my hair

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Response from Francesco Hair Cheltenham

Dear Mrs. Paulette Wilkins,

Thank you so much for taking the time to leave such a lovely review for our salon. We are thrilled to hear that you had a great experience with us and that you are happy with your hair.

Our team at Francesco Hair Cheltenham always strives to provide the best service possible to our valued clients. We are delighted that we were able to meet your expectations and make your visit a memorable one.

Thank you again for choosing our salon, and we look forward to seeing you again soon for your next hair appointment.

Best regards,
The Team at Francesco Hair Cheltenham

Fabulous

Mrs Denise Bligh
19th May 2025
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

If you want a great salon experience, I can't recommend Vicky highly enough. It's 5star the whole way. I had a treatment and blow dry. Left totally satisfied. My hair has never been in better condition. Thanks!

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Response from Francesco Hair Cheltenham

Dear Mrs Denise,

Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that you had a great experience at our salon with Vicky. Your kind words mean a lot to us and we are glad that you left feeling satisfied with your treatment and blow dry.

We pride ourselves on delivering a top-notch 5-star experience to our clients and we are happy to hear that we were able to achieve that with you. It is also wonderful to hear that your hair is now in better condition.

Thank you once again for choosing our salon and we look forward to welcoming you back for another great experience.

Best wishes from the team at Francesco Hair Cheltenham.

The best......

Mrs Cindy Pettit
18th May 2025
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Vicky absolutely saved my life with a last minute appointment on a Saturday. She did the most brilliant cut (as always) and cannot recommend her highly enough❤️

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Response from Francesco Hair Cheltenham

Dear Mrs Cindy Pettit,

Thank you so much for leaving such a kind review! We are delighted to hear that Vicky was able to accommodate you on a last minute Saturday appointment. We are thrilled that you were happy with your cut and we will be sure to pass along your praise to Vicky. We truly appreciate your support and we hope to see you again at our salon soon.

Warmly,
The team at Francesco Hair Cheltenham

Ms

Ms Claire Brimble
16th May 2025
Team Member: Vicky
4.5
Appointment verified by SaloniQ Software

Vicky brought my hair back to life.

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Response from Francesco Hair Cheltenham

Dear Ms Claire,

Thank you so much for taking the time to leave us a review. We are delighted to hear that Vicky was able to bring your hair back to life! She is a valued member of our team and we will make sure to pass on your kind words to her.

We strive to provide the best services to all our customers, and we are thrilled that you had a positive experience at our salon. If there is anything else we can do to make your next visit even better, please do not hesitate to let us know.

Thank you again for choosing us for your hair needs. We can't wait to see you again soon!

Best regards,
The team at Francesco Hair Cheltenham

Perfection

Mrs Angela Joyce
15th May 2025
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

A unique cut to reflect my personality by the impressively experienced Vicky.

I receive compliments on my hairstyle on a weekly basis.

Vicky is one of those rare hairdressers, who listens to your views, explains the practicality of your comments and suggests ways of achieving your goals in a professional and methodical manner ensuring you always leave the salon with a great looking style.

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Response from Francesco Hair Cheltenham

Dear Mrs. Angela,

Thank you for taking the time to leave such a lovely review of your experience with Vicky at our salon. We are so glad to hear that you received a unique cut that reflects your personality and that you receive compliments on it on a weekly basis.

Vicky truly is one of our most experienced stylists and we are so lucky to have her on our team. We are delighted that she was able to listen to your views, explain the practicality of your comments, and suggest ways of achieving your hairstyle goals in a professional and methodical manner. We always want our clients to leave our salon feeling confident and looking great.

Thank you again for your kind words and for choosing our salon. We look forward to seeing you again soon!

Sincerely,
The team at Francesco Hair Cheltenham

Great experience

Anonymous
10th May 2025
5.0

As always made to feel welcome delicious coffee and great conversation both Vicky and her mum are a great asset

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Response from Francesco Hair Cheltenham

Dear valued customer,

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you always feel welcome at our salon and that you enjoy our delicious coffee and great conversation. We truly appreciate your kind words about Vicky and her mum, and we are lucky to have them as part of our team.

It was a pleasure to have you at our salon, and we look forward to seeing you again soon. Thank you for choosing us for your hair needs!

Best regards,
The team at Francesco Hair Cheltenham

Thanks again !

Mrs Sharon Rossi
8th May 2025
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Thanks again Vicky for my colour, cut & blow dry.

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Response from Francesco Hair Cheltenham

Dear Mrs. Sharon Rossi,

Thank you so much for taking the time to leave us a review. We greatly appreciate your kind words and we are thrilled to hear that you had a positive experience at our salon. Our team takes pride in providing top-notch services and we are delighted that you enjoyed your colour, cut, and blow dry done by Vicky.

We value your feedback and we look forward to seeing you again soon. If there is anything else we can do to make your next visit even better, please do not hesitate to let us know. Thank you for choosing Francesco Hair Cheltenham for your hair needs.

Warmly,
The team at Francesco Hair Cheltenham

Cut and blow dry

Mrs Rose Roddwell
30th Apr 2025
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Excellent as always. Wouldn’t go any where else.

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Response from Francesco Hair Cheltenham

Dear rose,

Thank you so much for your kind words and for taking the time to leave a review. It means a lot to us that you have been consistently satisfied with our services. We truly appreciate your loyalty and trust in our salon.

We are always striving to provide the best experience to our clients and we are glad that we have been able to meet your expectations. We look forward to seeing you again soon and continuing to exceed your expectations.

Warmly,
The Team at Francesco Hair Cheltenham

Mrs

Angela
29th Apr 2025
Team Member: Evie
5.0

Very friendly. Listened to what I wanted. Lovely cut and blow dry.

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Response from Francesco Hair Cheltenham

Hi Angela,

Thank you so much for taking the time to leave us a review! We're glad to hear that you had a positive experience at our salon and that our team was able to listen to your desired style. We strive to provide excellent customer service and we're happy to know that you were pleased with your cut and blow dry.

We appreciate your feedback and we hope to see you again for your next hair appointment. Our team is always here to provide you with top-notch services.

Sincerely,
The team at Francesco Hair Cheltenham

Always a pleasure,

Mrs Elizabeth Lewis
24th Apr 2025
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

I always enjoy my salon visits. Vicky and her staff are always friendly and polite.
I look forward to seeing them in June.

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Response from Francesco Hair Cheltenham

Dear Mrs Elizabeth,

Thank you very much for your lovely review! We are thrilled to know that you enjoy your visits to our salon and that our team, especially Vicky, has been welcoming and friendly. It is always our goal to make sure our clients feel comfortable and happy during their appointments.

We're looking forward to seeing you in June! Our team is excited to provide you with another enjoyable experience at our salon.

Take care!

Team Francesco Hair Cheltenham

Excellent as always

Mr Gareth Davies
22nd Apr 2025
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Excellent all staff very friendly

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Response from Francesco Hair Cheltenham

Dear Mr. Gareth Davies,

Thank you so much for taking the time to share your positive experience with us at our salon. We are thrilled to hear that you found our staff to be friendly - we definitely strive to create a welcoming and welcoming atmosphere for all of our customers.

We truly appreciate your kind words and look forward to seeing you again in the future. Thank you for choosing us for your haircare needs.

Warmly,

The Team at Francesco Hair Cheltenham

Ten years younger!

Mrs Angela Goldsby
9th Apr 2025
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Super haircut as always from Vicki, thank you 🤗

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Response from Francesco Hair Cheltenham

Dear Mrs. Angela,

Thank you so much for taking the time to leave us a kind review. We are thrilled to hear that you had a great experience with Vicki and love your new haircut!

Our team at Francesco Hair Cheltenham aims to provide excellent service to all of our clients, and we appreciate your feedback. We are glad that Vicki was able to meet your expectations and give you a fabulous haircut.

It was a pleasure having you at our salon, and we hope to see you again soon. Thank you for choosing Francesco Hair Cheltenham.

Warm regards,
The team at Francesco Hair Cheltenham

Clout and cut

Mrs Emma Dellicompagni
8th Apr 2025
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Fabulous as always … lovely vibe
Always leave feeling a million dollars

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Response from Francesco Hair Cheltenham

Hello Emma,

Thank you so much for your lovely review! We are thrilled to hear that you had another fabulous experience with us at Francesco Hair. Creating a positive and welcoming vibe for our clients is always our top priority, and we’re happy to know that you feel that way too.

We are glad to hear that you always leave our salon feeling like a million dollars. Our team works hard to make sure that every client leaves feeling pampered and satisfied.

Thank you once again for your kind words. We appreciate your continued support and we look forward to seeing you again soon!

Best regards,

The team at Francesco Hair Cheltenham

Colour update

Mrs Abi White
6th Apr 2025
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Always a pleasure,
Vicki knows exactly what my needs.

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Response from Francesco Hair Cheltenham

Dear Mrs Abi White,

Thank you so much for your lovely review! We are thrilled to hear that you had such a positive experience at our salon. We are lucky to have Vicki as part of our team, and we will be sure to pass your compliments along to her.

We appreciate your support and hope to see you again soon for all your hair needs. Thanks for being a valued customer!

Warmly,
The team at Francesco Hair Cheltenham

Cut and restyle

Mrs Claire Verey
3rd Apr 2025
Team Member: Emma
4.0
Appointment verified by SaloniQ Software

Emma did a very good job and made me feel so much better! My hair had got out of hand but she sorted me … beautifully

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Response from Francesco Hair Cheltenham

Dear Mrs. Claire Verey,

Thank you so much for taking the time to leave such a lovely review. We're thrilled to hear that Emma provided you with a great experience and helped you feel your best. Our team at Francesco Hair Cheltenham takes pride in providing exceptional service for all our clients.

We understand how unruly hair can make us feel, and we're happy that Emma was able to tame it and leave you feeling beautifully styled. We'll be sure to pass along your kind words to Emma, and we hope to see you again soon.

Thank you for choosing Francesco Hair Cheltenham. Take care!

Best regards,
The team at Francesco Hair Cheltenham

Cut and Colour

Mrs Isbelle Forbes
26th Mar 2025
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

As always, an enjoyable treat being pampered by Vicky and Sue. With great coffee! And great hair!

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Response from Francesco Hair Cheltenham

Dear Mrs Isabelle,

Thank you so much for your lovely review! We're delighted to hear that you had an enjoyable pampering session with our team members Vicky and Sue. We're glad you enjoyed our great coffee as well as your new great hair! We always aim to provide our clients with a relaxing and enjoyable experience here at Francesco Hair.

We truly appreciate your kind words and we hope you continue to choose our salon for your haircare needs. We look forward to welcoming you back again soon!

Best regards,

The team at Francesco Hair Cheltenham

Another fabulous haircut

Anna M
22nd Mar 2025
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Every time I see Oliwia I get a great cut. I arrived 10 minutes late after a car bump on the way and the whole team were super nice. I just asked Oliwia to do what she thought would look nice (she knows my style) and finish however she wanted and I walked out feeling fab. (My husband commented on how nice my hair looked … unprompted, so it must be good!)

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Response from Francesco Hair Cheltenham

Hi Anna,

Thank you so much for your kind words about Oliwia and our team at Francesco Hair Cheltenham! We are so glad to hear that you enjoyed your recent visit with us, despite the unexpected arrival. We always strive to make our clients feel welcomed and at ease, so we're happy to hear we were able to do so for you.

We're also thrilled to hear that you love the cut Oliwia gave you. She truly is talented at understanding her clients' style and delivering a fabulous result. And it's always a bonus when our loved ones notice and compliment our new hairdos!

Thank you again for taking the time to leave us a review. We can't wait to see you again soon and continue to make you feel fabulous.

Warmly,
The team at Francesco Hair Cheltenham

Fab Hair Day

Mrs Sharon Rossi
20th Mar 2025
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Another fabulous colour, cut and blow dry by the lovely Vicky

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Response from Francesco Hair Cheltenham

Dear Mrs. Sharon,
Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had another fabulous experience with Vicky at our salon. She is truly a talented stylist and we are lucky to have her on our team.
We appreciate your continued support and we look forward to seeing you again soon at Francesco Hair Cheltenham.
Best regards,
The Team at Francesco Hair Cheltenham

Reliable service

Anonymous
19th Mar 2025
5.0

I've come back a few times to have my hair cut by Evie who is professional and friendly. She always takes the time to listen, ask questions, and make sure that I am happy with the cut. Thank you to her :)

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Response from Francesco Hair Cheltenham

Dear valued customer,

Thank you for taking the time to leave a review about your experience at Francesco Hair Cheltenham. We are delighted to hear that you have had multiple positive experiences with our stylist, Evie.

At our salon, our main priority is to make sure our clients are happy and satisfied with their haircuts. We are glad to hear that Evie's professionalism and friendly demeanor has made your visits enjoyable. We will be sure to pass your kind words along to her.

Thank you again for choosing Francesco Hair Cheltenham. We appreciate your feedback and look forward to seeing you at your next appointment.

Best regards,
The team at Francesco Hair Cheltenham

Fantastic salon

Mrs Tracey Dawson
18th Mar 2025
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

As always I'm very satisfied after my visit to this lovely salon. Always made to feel welcome by everyone who works here and always feel a million dollars after Evie has worked her magic. Great salon, good value for money and top team working here .. Thank u , see you all soon

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Response from Francesco Hair Cheltenham

Dear Mrs Tracey,

Thank you for taking the time to leave us such a kind review. We are thrilled to hear that you always leave our salon feeling satisfied and looking like a million dollars. Our team takes great pride in creating a welcoming and friendly atmosphere for all our clients, and we are so glad that you feel welcome during every visit.

We will make sure to pass on your compliments to Evie, who is truly a magician when it comes to hair. We are also delighted that you find our services to be good value for money and we look forward to welcoming you back to our salon soon.

Thank you again for your lovely review.

Warmly,
The team at Francesco Hair Cheltenham

Perfect

Mrs Philly Cole
13th Mar 2025
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Always a great cut and style . Thank you.

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Response from Francesco Hair Cheltenham

Hi Mrs. Philly,

Thank you so much for leaving us a review! We're so happy to hear that you had a great experience at our salon and loved your cut and style. It means a lot to us to know that we were able to meet your expectations.

We hope to see you again soon and continue providing you with excellent services and styles. Thank you for trusting us with your hair and for being a loyal customer. Have a great day!

Warm regards,
The Team at Francesco Hair Cheltenham

Always excellent service

Caleb Wonnacott
13th Mar 2025
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

Evie is always friendly and very kind also very patient with the kids.

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Response from Francesco Hair Cheltenham

Hey Caleb, thank you so much for leaving us a review. We are thrilled to hear that you had such a positive experience with Evie. Our team at Francesco Hair Cheltenham prides ourselves on providing excellent customer service, especially when it comes to our little ones. We hope to see you and your family again soon. Take care! The team at Francesco Hair Cheltenham.

Another lovely experience at Francesco Cheltenham

Mrs Jude Baykara
11th Mar 2025
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

Always a warm welcome from Sue!
Evie has great suggestions for my highlights throughout the seasons. A great cut and always a lovely experience.

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Response from Francesco Hair Cheltenham

Dear Mrs Jude,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a warm and welcoming experience with Sue at our salon. We are also pleased to know that Evie was able to provide great suggestions for your highlights and that you are happy with your cut. We strive to create a pleasant and enjoyable experience for all our clients and we are glad to hear that we have met your expectations.

We look forward to seeing you again soon and providing you with another exceptional experience.

Best regards,
The team at Francesco Hair Cheltenham

Cut & blow dry

Anonymous
9th Mar 2025
5.0

It was a brilliant cut. Atmosphere was so lovely.

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Response from Francesco Hair Cheltenham

Hi there!

Thank you so much for leaving us a review. We are thrilled to hear that you had a brilliant cut and enjoyed the atmosphere at our salon. We strive to provide each and every one of our clients with a positive and comfortable experience.

We truly appreciate your feedback and hope to see you again soon at Francesco Hair Cheltenham. Take care!

Best,
The team at Francesco Hair Cheltenham

Cut and blow dry

Mr Terry Fraser
8th Mar 2025
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Excellent as always

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Response from Francesco Hair Cheltenham

Hi Mr. Terry,

Thank you so much for your amazing review! We're thrilled to hear that your experience at our salon was excellent, as always. Our team is dedicated to providing top-notch services and we're glad to know we're meeting your expectations.

We appreciate your continued support and we look forward to seeing you again soon. Thank you for choosing our salon for your hair needs.

Best regards,
The team at Francesco Hair Cheltenham

Great service

Miss Shakira Day
6th Mar 2025
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

Evie is amazing at understanding what I want when even I don’t know!! Always so happy with my colour after an appointment with her.

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Response from Francesco Hair Cheltenham

Dear Miss Shakira Day,

Thank you for taking the time to leave such a lovely review. We are thrilled to hear that Evie did an amazing job and was able to understand your desired look even when you were unsure. It brings us great joy to know that you are always happy with your colors after a visit with us.

We will make sure to pass along your kind words to Evie and the rest of the team as well. We strive to provide excellent service and it means a lot to us to hear that we were successful in doing so for you.

We hope to see you again soon and continue providing you with top-notch services!

Best regards,
The team at Francesco Hair Cheltenham

Lottie

Mrs Charlotte Wintle
5th Mar 2025
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Oliwia is so friendly, I love my hair she does such a fantastic job every time. Thank you

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Response from Francesco Hair Cheltenham

Dear Mrs. Charlotte,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had such a positive experience with Oliwia. We strive to provide excellent service and it's always lovely to receive such kind feedback from our clients.

We are glad that you loved your hair and that Oliwia did such a fantastic job with it. We will definitely pass along your compliments to her. We can't wait to have you back at our salon for your next hair appointment!

Thank you again for choosing us, and we hope to see you soon.

Best regards,
The team at Francesco Hair Cheltenham

Fab

Mrs Rebecca Harrington
1st Mar 2025
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Always cuts my hair how I want. Really nice to talk to. Nice salon and staff and worth the trip. Would highly recommend Oliwia to all my friends.

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Response from Francesco Hair Cheltenham

Dear Mrs. Rebecca,

We are delighted to hear that you had a positive experience at our salon. Thank you for taking the time to leave such a lovely review. Our team at Francesco Hair Cheltenham strives to provide the best service to our customers.

We are happy to know that you were satisfied with your haircut and that our staff was friendly and accommodating. Your recommendation means a lot to us.

Do visit us again soon - it is always a pleasure to have you at our salon. Thank you for your kind words and we hope to see you again soon!

Best wishes,
The Team at Francesco Hair Cheltenham

wonderful experience as always

Mrs Paulette Wilkins
27th Feb 2025
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Oliwia is amazing always makes my hair look fabulous- very attentive and the whole salon staff are so welcoming and lovely would not go anywhere else

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Response from Francesco Hair Cheltenham

Hi Mrs. Paulette Wilkins,

Thank you so much for leaving such a kind review! We are thrilled to hear that you had an amazing experience with Oliwia at our salon. She truly is a talented hairdresser and we are lucky to have her on our team. Our staff strives to make every client feel welcome and comfortable during their visit, so it's great to know that was reflected in your experience. Thank you for choosing our salon and for your loyalty. We can't wait to see you again for your next fabulous hair look!

Best wishes,
The team at Francesco Hair Cheltenham

Colour and cut with Liv

Miss Donna Cowan
26th Feb 2025
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Love love love coming to get my hair done. All the staff are lovely, super helpful and easy to chat too!

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Response from Francesco Hair Cheltenham

Hi Miss Donna,

Thank you for taking the time to leave a review for our salon. We are thrilled to hear that you have had a great experience with us and continue to enjoy your visits. Our team takes great pride in providing excellent service and making our clients feel comfortable and welcome.

We appreciate your kind words about our staff and it's wonderful to know that you find them lovely, helpful and easy to chat with. We believe a good conversation can make a salon experience even more enjoyable!

Thank you again for your support and we hope to see you again soon.

Best wishes,
The Team at Francesco Hair Cheltenham

Lovely visit to your salon

Mrs Louise Armstrong
26th Feb 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Emma was really lovely and gave me some really good advice for my hair and I am really pleased with my haircut and I have come out of the salon feeling like Emma has taken good care of my hair and she had a really good understanding of my hair type and how to style it and cut it..
Salon is lovely and friendly and a nice visit .

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Response from Francesco Hair Cheltenham

Dear Mrs. Louise,

Thank you for taking the time to leave such a kind review about your recent visit with Emma at our salon. We are thrilled to hear that you had a positive experience and that Emma was able to give you great advice for your hair. Thank you for also mentioning our friendly and welcoming environment.

At Francesco Hair Cheltenham, our team prides itself on providing exceptional service and understanding each client's unique hair needs. We are so happy that Emma was able to take good care of your hair and leave you feeling pleased with your haircut.

We are grateful for your support and hope to see you again in the future. Thank you again for choosing our salon.

Best regards,

The team at Francesco Hair Cheltenham.

Amazing!

Mrs Bhavna Amlani
24th Feb 2025
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Olivia’s attention to detail and her personable manner is the reason why she is such an amazing stylist

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Response from Francesco Hair Cheltenham

Dear Mrs. Bhavna, thank you so much for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Olivia and that her attention to detail and friendly personality left a lasting impression. We truly value our clients and are happy to know that our team at Francesco Hair Cheltenham is providing top-notch service. Thank you for choosing us and we look forward to seeing you again for your next appointment. All the best, The Team at Francesco Hair Cheltenham.

Not usual service

Mrs Emma Beaumont
23rd Feb 2025
Team Member: Oliwia
4.0
Appointment verified by SaloniQ Software

My cut was cancelled at short notice due to illness which can't be helped. Therefore I only had a colour with Oliwia and a blow dry from an apprentice. My colour wasn't checked after my blow dry. I felt like there weren't many staff in the salon and those that were there were all keen to deal with their clients and leave asap. I believe I was charged full price for my colour even though a discount was advertised.

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Response from Francesco Hair Cheltenham

Dear Mrs Emma,

Thank you for taking the time to leave a review. We are sorry to hear that your experience with us was not up to our usual standards. We always strive to provide the best service possible, but unfortunately, unexpected situations do arise.

We apologize for any inconvenience caused by the short notice cancellation of your cut due to illness. We understand that this may have affected your overall experience with us. We will make sure to address this issue with our team to avoid any similar occurrences in the future.

We are glad to hear that you were pleased with the colour by Oliwia and the blow dry by our apprentice. However, we are disappointed to hear that your colour was not checked after the blow dry. This is certainly not our usual practice, and we will make sure to remind our team to always double check their work.

We value your feedback and will take your comments on board. We hope to have the opportunity to welcome you back in the future for a better experience.

Warm regards,
The Team at Francesco Hair Cheltenham

Half term pamper

Miss Scarlett Hunter-Bennett
19th Feb 2025
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Amazing service as usual. Always happy when I get my hair done with oliwia

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Response from Francesco Hair Cheltenham

Dear Miss Scarlett,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had an amazing experience at our salon once again. It means a lot to us that you trust Oliwia with your hair and we are so glad to see that she consistently delivers a great service.

We truly appreciate your loyalty and can't wait to see you again for your next appointment. If there's anything else you need, please don't hesitate to reach out to us.

Thank you again for your kind words.

Warmly,
The Team at Francesco Hair Cheltenham

Amazing as always

Mrs Nina Peace
18th Feb 2025
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Professional & friendly all the way…

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Response from Francesco Hair Cheltenham

Dear Mrs. Nina,

Thank you so much for taking the time to write such a kind review about your recent visit to our salon. We are thrilled to hear that you had a positive experience with our team and appreciated our professionalism and friendly approach.

We pride ourselves on providing a top-notch service to our clients, and your review reassures us that we are on the right track. We are truly grateful for your kind words and we look forward to welcoming you back for your future hair needs.

Warmest regards from the team at Francesco Hair Cheltenham.

Hair

Miss Donna Cowan
18th Feb 2025
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Amazing salon, the best in Cheltenham in my opinion! 🩷 All the staff go out of their way to help, to the extent of going up and down the stairs to accommodate my Granddaughter etc 😂

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Response from Francesco Hair Cheltenham

Hi Miss Donna,

Thank you for your kind review! We are so happy to hear that you had a great experience at our salon. We pride ourselves on providing top-notch service and going above and beyond for our clients.

We are glad that our staff was able to make your visit comfortable and accommodating. We always strive to make our clients feel welcome and taken care of.

We appreciate your recommendation and hope to see you and your granddaughter again soon!

Sincerely,
The team at Francesco Hair Cheltenham

Great Salon Experience

TAG
15th Feb 2025
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

Thank you to Evie who always does a great job, even when I change my mind on style! Colour looks great too. 😁

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Response from Francesco Hair Cheltenham

Dear TAG,

Thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that Evie always does a great job and can adapt to any style changes you may have. Our team at Francesco Hair Cheltenham strives to provide the best services and we are thrilled that you are happy with the results.

We are especially pleased that you are happy with your new colour. It is always a joy to see our clients leave the salon with a smile on their face. We look forward to seeing you again soon.

Best regards,
The team at Francesco Hair Cheltenham

Fabulous

Bev Millyard
11th Feb 2025
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Best salon in cheltenham , Vicky and the whole team are very friendly and nothing is to much trouble and there expertise is outstanding

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Response from Francesco Hair Cheltenham

Hi Bev,
Thank you so much for the lovely review! It means a lot to us that you think we're the best salon in Cheltenham.
Vicky and the rest of the team are thrilled to hear that you find us friendly and that we go above and beyond for our clients. We pride ourselves on our expertise and it's wonderful to hear that it stands out to you.
Your kind words mean a lot to us and we can't wait to see you again soon.
Take care!
The team at Francesco Hair Cheltenham

Colour cut and blow dry

Mrs Sharon Rossi
6th Feb 2025
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Another fabulous colour, cut and blow dry at Francesco’s Cheltenham. Thanks Vicky for your advice today Sharon

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Response from Francesco Hair Cheltenham

Dear Mrs Sharon,

Thank you so much for taking the time to leave us a fabulous review! We are thrilled to hear that you had another great experience at our salon. Vicky is truly an expert in her craft and we are so happy that her advice helped achieve your desired look. We can't wait to see you again for your next color, cut and blow dry!

Thank you for your continuous support and we appreciate your kind words.

Best regards,
The team at Francesco Hair Cheltenham

Back after illness

Sally Guyatt
29th Jan 2025
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

I hadn't seen Oliwia for over a year, due to iillness. We picked up right where we left and she remembered lots of details about me. I described a simple style I wanted to try and she got it spot on.
Thanks Oliwia.

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Response from Francesco Hair Cheltenham

Dear Sally,

Thank you for taking the time to share your experience at our salon. We are delighted to hear that you had a positive visit with Oliwia after being away due to an illness. We are happy that she was able to remember details about you and provide you with a spot-on style that you described.

Our team at Francesco Hair Cheltenham always strives to create a welcoming and friendly atmosphere for our clients. It was a pleasure to have you back in the salon, and we look forward to seeing you again soon.

Best regards,
The team at Francesco Hair Cheltenham