Serenity Hair & Beauty Rooms

46 - 47 High Street , Hastings, East Sussex, TN34 3EN

About us

Serenity Hair and Beauty Rooms is situated in the heart of Hastings Old Town.

We are an award-winning L'Oréal flagship salon with a team of friendly, attentive professionals trained in hairdressing and a range of beauty treatments.

We stock the luxury skincare brand Elemis, so why not come and indulge with a treatment in our spa room in this sea-side town?

We pride ourselves on high levels of customer service and have won many awards, including "salon of the year" three times. The Serenity team are looking forward to helping you achieve all your hair and beauty requirements.

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Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday Closed
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body

Reviews

4.92
2,520 verified reviews
Service
Value
Result
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Atmosphere
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Mrs

Aza Kilby
24th Aug 2018
Team Member: Alyson
4.5
Appointment verified by iSalon Software

Alyson was amazing,she cut and dyed my hair. Both done with great care and attention. Would highly recommend her to everyone.

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Response from Serenity Hair & Beauty Rooms

Thank you very much for the great review.

Ms

Tracey
24th Aug 2018
Team Member: Abbie
4.5

Loved my hair

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Response from Serenity Hair & Beauty Rooms

Thank you for the great review!

Eyebrow Tint

Debbie Benton
23rd Aug 2018
Team Member: Georgina
5.0
Appointment verified by iSalon Software

Friendly and efficient service from Georgina as always, thank you

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Response from Serenity Hair & Beauty Rooms

Thank you for the great review Debbie!

great cut..

lesley robertson
22nd Aug 2018
Team Member: Michael
5.0

good comunication..came out looking great love the cut cant wait for my colour now thankyou..

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Response from Serenity Hair & Beauty Rooms

Thank you Lesley for the lovely review!

Great experience

Richards Samatha
21st Aug 2018
Team Member: Michael
5.0
Appointment verified by iSalon Software

First time I had been to the salon. Michael was recommended to me and lived up to my expectations. Great cut and blow dry will be coming again. Thank you.

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Response from Serenity Hair & Beauty Rooms

Thank you for the great review! We look forward to seeing you soon.

Elemis Biotec resurfacing facial

Tamara Simpson
21st Aug 2018
Team Member: Ellinor
5.0
Appointment verified by iSalon Software

I have had microdermabrasion before with good results at Serenity and it was explained that the resurfacing facial would have similar effects. Elliot is so lovely, explained how it works, reassuring as this was new to me. She is gentle and her personality puts you at ease immediately and I felt completely relaxed during my experience. The results are immediate and lasting. Had 2 sessions thus far and look forward to more. The trip down to Serenity(Hastings) from Ashford is worth it as all the staff are friendly and welcoming.

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Response from Serenity Hair & Beauty Rooms

Thank you Tamara for the amazing review, were glad the treatment is worth the travel for you and look forward to seeing you soon.

Haircut

Tamara Simpson
21st Aug 2018
Team Member: Lia
5.0
Appointment verified by iSalon Software

After having an 11 min haircut with no style in Ashford recently, I returned to my favourite salon and had the best experience with Lia. She gave me great advice, I felt reassured that the cut I had could be improved upon and she took great care with me. Thoroughly enjoyed my experience and am truly grateful for Lia's expertise. Thank you so much Lia????????????

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Response from Serenity Hair & Beauty Rooms

Thank you for leaving a brilliant review, we are glad we was able to help.

Just perfect

Maria from Amsterdam
21st Aug 2018
5.0
Appointment verified by iSalon Software

I had a wonderful stylis! She gave me good advice and she was really focussed on what she was doing. I wished there were more people like her!

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Response from Serenity Hair & Beauty Rooms

Thank you for leaving us a great review, we are glad you enjoyed your experience with us.

Son's wedding

Gill Oakley
20th Aug 2018
Team Member: Alyson
5.0
Appointment verified by iSalon Software

The service was first class! I had my hair done for my son's wedding Alyson was lovely & when I told her about not been able to have my nails done she offered to do them for me they were perfect I couldn't fault anything about the salon & would definitely come again the next time we visit our son as we live in the Midlands would highly recommend your salon .

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Response from Serenity Hair & Beauty Rooms

Thank you very much for the great review.

Wash cut and blow dry

Julia Carey
17th Aug 2018
Team Member: Abbie
5.0

Really really happy, my hair is difficult to style, Abbie made a brilliant job, only taken me 51 years to find such an excellent stylist.

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Response from Serenity Hair & Beauty Rooms

T

PERFECT TONE

Petra Launder
15th Aug 2018
Team Member: Ashleigh
5.0
Appointment verified by iSalon Software

Wonderful colour result, thank you!

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Response from Serenity Hair & Beauty Rooms

Thank you very much for the review Petra and for being a great client of ours.

Cut and blow dry

Rita Spooner
14th Aug 2018
Team Member: Claire
5.0
Appointment verified by iSalon Software

Excellent as always. Plus Nadia who washed my hair with lovely head massage.

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Response from Serenity Hair & Beauty Rooms

Thank you Rita for the brilliant review!

Hair treatment

Jana Kosmalyoba
11th Aug 2018
Team Member: Ashleigh
5.0
Appointment verified by iSalon Software

Excellent service very happy with my new colour

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Response from Serenity Hair & Beauty Rooms

Thank you very much Jana for the lovely review, we look to seeing you next time.

Really happy

Christian White
11th Aug 2018
Team Member: Claire
5.0
Appointment verified by iSalon Software

My first time here. Great experience, Claire's Great! Will come back

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Response from Serenity Hair & Beauty Rooms

Thank you for the great review Christian.

Nails

Lisa Climie-somers
10th Aug 2018
Team Member: Ashleigh
5.0
Appointment verified by iSalon Software

Big thanks to Ashleigh for juggling things around to fit me in and for my lovely nails!

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Response from Serenity Hair & Beauty Rooms

Thank you very much for the great review!
Look forward to seeing you soon

Thank you

Lisa Climie-Somers
10th Aug 2018
5.0

Anita did a fantastic job, not my hair just right and quickly as I needed to leave. Thank you Anita

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Response from Serenity Hair & Beauty Rooms

Thank you Lisa for the lovely review.

Beautiful cut and blowdry

Lauren
8th Aug 2018
Team Member: Anita
5.0

Anita was so lovely, and you could tell she had experience! She cut and layered my hair beautifully and I’m so happy with it! She also gave me tips on hair care.. I will definitely be returning

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Response from Serenity Hair & Beauty Rooms

Thank you so much for the amazing review Lauren, we are glad you enjoyed your experience with us and look forward to seeing you next time.

Manicure

Jane Dewar
4th Aug 2018
5.0
Appointment verified by iSalon Software

Great salon, my nails were manicured beautifully . Highly recommend.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for the great review.

Excellent

Christine Jackson
4th Aug 2018
Team Member: Georgina
5.0
Appointment verified by iSalon Software

Really great salon in Hastings Old Town. Very friendly and professional service.

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Response from Serenity Hair & Beauty Rooms

Thank you for leaving us a lovely review Christine.

Quick Trim

Nick Adie
3rd Aug 2018
Team Member: Ashleigh
5.0
Appointment verified by iSalon Software

The staff are wonderful! Have been having my hair looked after by then for 12 years. Recommended!

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Response from Serenity Hair & Beauty Rooms

Thank you Nick for the great review and being a lovely loyal customer to us.

Great haircut

Debbie Frazer
2nd Aug 2018
Team Member: Ashleigh
5.0
Appointment verified by iSalon Software

I've been coming to Serenity for a couple of years now and have always had good experiences. Today didn't disappoint & I had a relaxing visit to the salon. Ash always cuts my hair exactly the way I want it. Looking forward to the next appointment.

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Response from Serenity Hair & Beauty Rooms

We are glad you enjoy experiences here with us. Thank you for the great review.

Relaxing treatment

Debbie Frazer
2nd Aug 2018
Team Member: Ellinor
5.0
Appointment verified by iSalon Software

Had a manicure today with Ellinor - just what was needed. She was kind, very thorough & professional. A lovely & relaxing treat.

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Response from Serenity Hair & Beauty Rooms

Thank you very much for the lovely review Debbie.

Absolutely brilliant!

Pennie Hooter
2nd Aug 2018
Team Member: Georgina
5.0
Appointment verified by iSalon Software

I can’t remember the last time I felt so relaxed and pampered. Feel great. Skin looks amazing!

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Response from Serenity Hair & Beauty Rooms

We are glad you had a relaxing time here at Serenity. Thank you so much for the lovely review.

Perfect!

Aida Smith
27th Jul 2018
5.0
Appointment verified by iSalon Software

Had my hair coloured exactly how I wanted it to be! Claire is excellent at listening to what you want and delivering it. Claire also advises on how best to achieve the look I wanted

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Response from Serenity Hair & Beauty Rooms

Thank you so much for the lovely review Aida.

Resurfacing

Vanessa Wilson
26th Jul 2018
5.0
Appointment verified by iSalon Software

I’ve never had this before, at 45 with the first signs of sun damage I wanted to explore regenerative facials. I loved it, my looks beautiful, I will certainly do this regularly. Thank you

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Response from Serenity Hair & Beauty Rooms

Thank you very much Vanessa, we are glad you enjoyed your pampering here at Serenity.

Recommended by a friend

Jane Owen
24th Jul 2018
5.0
Appointment verified by iSalon Software

My friend’s hair always looks great so I gave Serenity a try. Lovely atmosphere and happy, friendly atmosphere. Gave me a skin test 2 days before my highlights. Michael’s cut and colour is lovely and I will definitely be back.

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Response from Serenity Hair & Beauty Rooms

Thank you Jane for the review, look forward to seeing you again.

First time at salon - AMAZING

Sarah Nenno-Smith
21st Jul 2018
4.0
Appointment verified by iSalon Software

Had a lovely afternoon in Serenity. Friendly staff that offer you a beverage upon arrival. Knowledgeable staff when asked questions and tips. Outcome was great- love my new haircut and my colour! Special thanks to Leo. Looking forward to my next appointment.

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Response from Serenity Hair & Beauty Rooms

Thank you very much Sarah, look forward to seeing you soon.

Excellent pedicure

Masha Bushkowsky
21st Jul 2018
5.0
Appointment verified by iSalon Software

It was my first time at serenity and I had the most wonderful pedicure! Am so happy to have found this place- have already booked in for more treatments next week!

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Serene Treatment!

Jane Watson
20th Jul 2018
5.0
Appointment verified by iSalon Software

Georgina is a true professional; friendly and confident in her work. I would and will recommend.

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Georgina

Janet Lacey
19th Jul 2018
4.0
Appointment verified by iSalon Software

Hi I always appreciate what a good job Georgina goes. Lovely character too
Puts up with my rants of a bad day and she helps to make the day a whole lot better.

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Fantastic Service for an emotional time.

Bianca Eichler
18th Jul 2018
5.0

I have had to cut my hair short due to it falling out as a side effect of medication. There were tears, there were smiles and I'm genuinely amazed at first of all how amazing my hair looks and secondly the incredible kindness shown to me by Anita (I think that was her name?) she washed my hair and I started to cry and she moved me to the back of the salon so I could be away from others, she cut it beautifully and was so genuinely understanding that she now feels like a friend. Thank you so much, I couldn't have asked for more.

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Michael

June Potter
17th Jul 2018
5.0
Appointment verified by iSalon Software

Always nice to have Michael do my hair. I feel great afterwards.

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File and paint

Lyn Barry
13th Jul 2018
5.0
Appointment verified by iSalon Software

Very professional good results

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Amazing experience

Anonymous
11th Jul 2018
5.0

I Come into the salon and have a facial with Elleanor all I can say is what an amazing experience I had , very relaxed and comfortable my skin was gleaming after words , Elleanor was very professional and knew what she was doing and also very helpful when I was asking questions plus making sure my skin care at home was correct and very helpful with recommendations will definitely be coming back to see her on a regular basis

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Yet again a fantastic experience

Sandra Cattle
8th Jul 2018
5.0
Appointment verified by iSalon Software

Thanks Ashley and Elleanor I have beautiful hair, nails, feet, and eyebrows in readiness for my holiday????

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Amazing!

Anonymous
7th Jul 2018
5.0

Amazing!

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Great transformation!

Anon.
3rd Jul 2018
5.0

I came in this morning with Leo for a Colour and Blowdry and left feeling like a new woman! Very attentive and professional, and really listened to exactly what i wanted. Thank you Leo x

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Fantastic Cut

Sharon Fielder
2nd Jul 2018
5.0
Appointment verified by iSalon Software

Was fortunately able to get a last minute appointment with Michael this afternoon!
Showed him a picture of what I wanted the end result was exactly what I asked for! Can’t thank him enough.

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Walk-in haircut

Claire Stuteley
1st Jul 2018
4.5
Appointment verified by iSalon Software

I was met at reception by Leah, whose perfect makeup gave me confidence, which was good as I had visited this salon before. Leah took plenty of time and my hair looked great when I left. Overall, very pleasant experience and would recommend

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eyebrows

Donna Benton
30th Jun 2018
5.0
Appointment verified by iSalon Software

I had my eyebrows waxed and tinted.i have been having them done by Georgia for nearly 18 months now.i am always happy with them and I get lots if compliments.a friend even went to serenity on my recommendation.

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Review

Anonymous
30th Jun 2018
5.0

The staff was very friendly and welcoming also the atmosphere was very nice and warm.

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Another good visit

Colleen Guy
30th Jun 2018
5.0
Appointment verified by iSalon Software

This is the second time I have had Leo to cut my hair, last time he coloured it as well. An excellent hairdresser, caring and professional. Have booked my next 2 appts.

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Cut and blow dry

Linda Gander
29th Jun 2018
5.0
Appointment verified by iSalon Software

Very relaxing very friendly head massage gorgeous

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Good vibrations

Ruth Tyson
29th Jun 2018
5.0
Appointment verified by iSalon Software

Amazing. Relaxing.
Allison managed to turn my winter feet into summer stunners! Thank you (and the massage chair was heaven too!)
Ruth

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Professional, polite and immaculate work

Andreas
26th Jun 2018
5.0
Appointment verified by iSalon Software

After two visits now I am very pleased with the level of care taken to understand my requirements precisely, a friendly but unobtrusive attitude from everyone, and above all neat results from my stylist Allison.

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Had an amazing time at serenity

Georgia Stevens
1st Jun 2018
5.0
Appointment verified by iSalon Software

Highly recommend any one to go to serenity I had colour and a cut today by Lia .... what a fabulous service she gave absolutely over the moon with my new colour and style, all the staff are very friendly and happy to accommodate any need x

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Always a Treat

Claire Vintage Bird
1st Jun 2018
5.0
Appointment verified by iSalon Software

The Serenity team always make me feel welcome and nothing is to much trouble they are all so professional and accommodating after 7 years of salon treatments at Serenity for myself and my daughter we wouldn’t go anywhere else it’s always a special treat the atmosphere is always friendly and they all work so hard to make everything so seamless and friendly even when they are busy all day with clients back to back they never show the strain they are amazing and great value x

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Body massage

Wendy Day
1st Jun 2018
5.0
Appointment verified by iSalon Software

Had a very relaxing all over body massage with Georgina felt fabulous after would absolutely recommend her.

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Appointment

Maggy Shearin
31st May 2018
5.0
Appointment verified by iSalon Software

Thank you Anita for doing a fab job while my lovely stylist Claire is away,my visit was fantastic as always,thanks again.

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Great Salon

Deanna Gabb
30th May 2018
5.0
Appointment verified by iSalon Software

Very pleased with staff team who always make my visit a relaxing experience. New staff member Leo was particularly attentive and gave me a lovely hair trim. Thanks to everyone.

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