Serenity Hair & Beauty Rooms

Loving the new look salon! It was lovely before but now it’s extra special. Thanks to Abbi for my lovely colour and cut - always so happy with my hair after a visit ?

I highly recommend Serenity for a wonderfully calm and friendly atmosphere, extremely professional service, and for highly trained staff. I had my hair cut yesterday and I love it! Ashley, the stylist, was careful to really listen to what I wanted and advise me on how to achieve the same effect at home.
I can not fault them at all!

My hair and I love it here

Very professional, and provided kind advice for hair maintenance

As always my visit was perfect,and loving the new look salon,Serenity is my sanctuary ?

I like Serenity, which is a super friendly salon, and I think Michael cuts hair brilliantly. His manner is quite direct - but any bluntness is more than made up by his sharp scissors. I like him because he’s not afraid to cut my hair really short if that’s what I ask for. My hair is not easy to cut, but he always does it so it holds the style for months.

Very happy with my hair and friendliness of salon. Like new decor. Very happy with Claire, chatty and friendly. Lovely head massage.

I always enjoy my hair colour at serenity, great team to be with, great coffee, and advice always on hand

Great colour and cut by Vikki.

Michael coloured my hair and it looks like the sunset! So golden & beautiful- he is a real talent! I like his chitter chatter too! He doesn't ask boring hair dresser question like " So how's your week been?"- he tells me about his home remedies, like his recipe of boiled coke and ginger. He also fills me in with Salon gossip, and told me Abbey's just come back from 3 weeks in rehab - she's addicted to energy drinks and crisps. Great Salon and Fabulous Team ( Nadias hair washing leaves me delirious and Leah is a wiz with hair extension crisis.

Lovely as usual

Good experience but forgot to get my loyalty card stamped - hope I can have two next time!

New style suggestions Happy with results

I have been a customer of serenity for a while now and I love the salon experience I get every time I go. The staff are friendly, attentive and make you feel welcome. My hair is cut perfect everytime and the products used are great. Thank you keep up the good work.

Thank you Ashleigh for a wonderful haircut and all round great salon experience!

Vicki is amazing! Service is second to none!

Really impressed. Very happy with cut and styling. Vicky spent time listening to what I wanted. Was also happy with my appointments Claire previously. Enjoyed the head massage.

Michael and his staff are awesome!!! Their colour, cut and hair extension skills are first class and they make me feel even more fabulous than i already am.

Have just gone back for the second time. Michael gave me such good advice for my type of hair. It is very fine but curly and have so much of it. I now have it cut in a way that suits my hair and me rather than having styles that thin it out. Nice and low maintenance but fantastic shape and very stylish. A very friendly and relaxing atmosphere. I have a round trip of nearly 45 miles to get there but totally worth it.

Michael really helped in deciding what to do with my hair and was patient even though it was busy and I wasn't very decisive initially! I wanted a fairly drastic cut and he was very honest in his opinion of how this might look. He made suggestions and let me think about whether I was happy with them. Half of my hair is gone and the cut is still drastic but more suited to me. I LOVE my new hair. Thank you ?

Been here a few times and have always gotten a great haircut. Abbie usually cuts my hair and she is always professional and makes sure she always gets your input whilst she’s cutting your hair. All the other staff are very friendly. Price wise is good- I never spend more tha. £30-35 and that’s for a wash, cut and blow dry, and the salon feels clean and comfortable.

Excellent

Really lovely cut from Ashley today. Will be back again and would recommend this salon to friends.

Excellent 10/10
Hair, nails and eyebrows all done with first class staff ?see you again very soon. Thank you

Really nice cut & blow dry by Abby. Perfect experience all round. I will be back.

Serenity is amazing in its dedication to customer services. Each member of staff is committed to make each visit feel like a treat! And Michael is a magician when hair is concerned!!! Ashleigh managed to make waxing a fun and a treat too!!!?????

Always brilliant...
Staff are fantastic, friendly and professional

Manicure and gel nails done by Georgina. A very neat job and they look lovely. This is the second time she's done them for me, the first time was also excellent and they lasted really well.

It was nice having a cake with a cup of coffee chatting to another customer and all for Charity. Claire was my hairdresser today and I’m very pleased with what she did. The staff are always very friendly too.

Very pleasant professional friendly experience

A big thank you for making my first experience with Serenity a real pleasure.
I received a warm welcome staff are friendly and welcoming.
Natalie gave me excellent advise with regard to style/cut and made me feel like I had been going there for years.
No fake chat or awkward moments and hair cut was not rushed.
I can highly recommend a visit here.

Previous review didn’t choose 5 stars for options below correctly before submitted!

Vicky always cuts my hair so beautifully, she does an excellent job and knows what suits me. I always come away extremely pleased with the style. She I always friendly and welcoming. I come from Tunbridge Wells so Vicky can cut my hair and I will continue to do so.

As usual professional friendly staff with interest in the client and keeping up to date with their training. Very pleased with my hair today. Unable to give top marks for cleanliness as salon is still getting over the flood and new flooring needs to be laid.

Very pleased. Lovely head massage. Claire cut my hair , a new style and I am very pleased.

Totally relaxing environment with friendly staff. Always get what I ask for thank you

I find having a hair cut a chore but I like Serenity and I particularly like the way Claire cuts my hair. She does a good job, is quick and I enjoy chatting to her.

Michael worked miracles on my hair today. Went into the salon with dry dirty blonde hair and left with a soft natural colour and re style. He is extremely proffesional and has great suggestions. Thanks ?

Amazing hair as usual, best stylists by far. Claire is fab!

Abbie coloured my hair today .. colour exactly how I wanted it .. my hair doesn’t lift that easily !
Highly recommend

The whole experience was unhurried all procedures fully explained. An excellent result.

Colour is perfect and the bob/lob the perfect length - thanks hugely Abby

Friendly staff, warm environment and lovely results.

The chain hairdresser I had used for several years in Hastings closed down about 18 montgs ago .They
inadvertently did me a big
favour. I have been using Serenity ever since and now have a much better
hairdressing salon. My hair
is in better condition than it
has been for years and the
colour and cut are perfect.
The salon seems to be always busy and the atmosphere. Is warm and welcoming.

I would recommend them to anyone.

Had a balayage with Michael and all the staff were excellent, really friendly and made me feel really comfortable!! Very please and would definitely return, thank you.

I had balayage colour and a cut and blow dry with Vicky who blended in my dark roots with the ends perfectly. Everyone was really warm and friendly as always, really love visiting Serenity.

Michael at Serenity, gives good consultations and good advice. They care about your hair.
I had haircut,roots done, baliage, lovely hair wash and massage and blow dry.
All Thanks to haircut by Michael, and all other elements by the wonderful Alison., whom has wonderful precision and a good eye for detail.
Also all the other staff are friendly and attentive, making sure you always have a drink in front of you.
I've had a wonderful day, my hair looks beautiful! Thanks to all of you at Serenity. Highly recommend this wonderful salon. ?.

Michael is the best hairdresser on the planet. I always leave feeling very happy with my hair and the service all ground is very good.

Had a brilliant experience today with abbie. Absolutely love my new hair cut thank you so much

Staff welcoming on arrival and offered drink. Stylist sat me down to discuss. Friendly. Good cut and finish. Would recommend.