Serenity Hair & Beauty Rooms

46 - 47 High Street , Hastings, East Sussex, TN34 3EN

About us

Serenity Hair and Beauty Rooms is situated in the heart of Hastings Old Town.

We are an award-winning L'Oréal flagship salon with a team of friendly, attentive professionals trained in hairdressing and a range of beauty treatments.

We stock the luxury skincare brand Elemis, so why not come and indulge with a treatment in our spa room in this sea-side town?

We pride ourselves on high levels of customer service and have won many awards, including "salon of the year" three times. The Serenity team are looking forward to helping you achieve all your hair and beauty requirements.

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday Closed
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body

Reviews

4.92
2,428 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

New hair

Penny Macduff
27th Feb 2019
Team Member: Claire
5.0
Appointment verified by iSalon Software

fantastic advice, hair colour looks so natural (but so much nicer and healthier than any natural I’ve ever had) excellent cut and low maintenance....... very happy x

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Penny. We are so happy you enjoyed your experience here with us. We look forward to seeing you next time.

Eyelashes

Jo Cateley
22nd Feb 2019
Team Member: Ellinor
5.0
Appointment verified by iSalon Software

Perfect as always xx

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review Jo, we look forward to seeing you next time!

Love my hair again!

Linda Sildere
17th Feb 2019
Team Member: Abbie
5.0

I tried many Hair salons and Serenity is a true gem in the Hastings Old Town heart.
Serenity’s team is working with a passion an pride.
I like their high standards and atmosphere is great.You don’t feel rushed cause of busy clientele.

Abbie is a brilliant and very experienced Stylist.She listened very carefully and suggested the best.My horrible looking hair gained completely new transformation.Received compliments from the strangers :)

Many many thanks Abbie! ????????

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Response from Serenity Hair & Beauty Rooms

Thank you for a great review Linda, so happy we was able to help.

Service of excellence

Linda Sildere
17th Feb 2019
Team Member: Abbie
5.0
Appointment verified by iSalon Software

I’ve tried many hair salons in Hastings and Serenity is the gem in the Old Town heart.
All Serenity Team is working with a passion and pride all they do.

Abbie is a brilliant and very experienced Stylist.She listened very carefully and suggested the best.My hair was pretty horrible and i came out with complete transformation and i heard compliments from the strangers.
Love my new look
Many many thanks Abbie! ????????

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Response from Serenity Hair & Beauty Rooms

Thank you for a great review Linda, so happy we was able to help.

Consultation

Toni
16th Feb 2019
5.0

excellent - only consultation so far but feel very excited about forcoming hair make over ????

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Response from Serenity Hair & Beauty Rooms

Thank you for the lovely Review Toni

Hair colour and cut

Nicky Ripley
14th Feb 2019
Team Member: Ashleigh
5.0
Appointment verified by iSalon Software

Always so friendly and very welcoming . They are often very busy, but you don’t feel rushed. They take time in listening to you, to what you want. Ash explains really well what she is going to do, step by step. Came out feeling like a new woman today. Highly recommend .

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Response from Serenity Hair & Beauty Rooms

Thank you for the great review Nicky.

Great as usual

Anonymous
9th Feb 2019
5.0

My regular hairdresser lovely as always.

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Response from Serenity Hair & Beauty Rooms

Thank you very much for your kind review.

Lovely Treatment

Katie Greenfields
8th Feb 2019
Team Member: Ellinor
5.0
Appointment verified by iSalon Software

Very lovely and kind, very pleased with my treatment! Will be back in a few weeks????

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Response from Serenity Hair & Beauty Rooms

Thanks so much for your kind review Katie, we look forward to seeing you next time.

Elinor is literally AMAZING!!

Sian Austin
7th Feb 2019
5.0
Appointment verified by iSalon Software

I had a deep tissue massage. I suffer with 2nd stage arthritis in my neck and was in considerable pain. Elinor was outstanding! Left feeling a new woman! Thank you Elinor! I will be back!!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review Sian. We are so pleased to hear you're feeling a lot better and had a great experience with us. We look forward to seeing you next time.

Cut and blow dry

Tracy Gasson
6th Feb 2019
Team Member: Michael
5.0
Appointment verified by iSalon Software

Lovely haircut.Just what I needed to cheer me up after breaking my foot. Tracy

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Response from Serenity Hair & Beauty Rooms

Thank you for the great review Tracy. We are very pleased to hear we've cheered you up, especially after breaking your foot! We hope you have a speedy recovery and look forward to seeing you next time.

Colour

Sharron Demmon
6th Feb 2019
Team Member: Claire
5.0
Appointment verified by iSalon Software

Always first class

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Response from Serenity Hair & Beauty Rooms

Thank you for your kind review Sharon, we look forward to seeing you next time.

First time is a charm

Christie
2nd Feb 2019
Team Member: Leo
4.5

First time trying this hair salon. Very happy with Leo’s work. Will definitely come back again and recommend him to friends.

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Response from Serenity Hair & Beauty Rooms

Hi Christie, thanks so much for your kind review, we look forward to seeing you next time.

Brilliant service!

Anonymous
2nd Feb 2019
5.0

Georgina was very was professional but also very friendly, I would definitely recommend and will definitely be back!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review, we look forward to seeing you on your next visit.

Saturday morning

Vivian Harrison
2nd Feb 2019
Team Member: Ellinor
5.0
Appointment verified by iSalon Software

Ellinor is lovely, immediately puts me at ease and makes my visit very relaxing.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Vivian, we look forward to seeing you next time.

Waxing

Nina Howell
1st Feb 2019
Team Member: Ellinor
5.0
Appointment verified by iSalon Software

I have experienced some poor services at various salons over the years and after looking for a new salon for treatments I have thoroughly enjoyed Ellinors professional and gentle manor of waxing. She was very polite and conversational throughout and will most definitely be returning

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Response from Serenity Hair & Beauty Rooms

Hi Nina, Thank you so much for your kind review, we are really pleased you had a great experience here with us. We look forward to seeing you next time.

Always lovely

Sue Richards
1st Feb 2019
Team Member: Claire
5.0
Appointment verified by iSalon Software

Always lovely expetience

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Response from Serenity Hair & Beauty Rooms

Thank you for your kind review Sue, we are really pleased to hear you enjoy your experiences with us here at Serenity. We look forward to seeing you soon for your next appointment.

IPL consultation

Aysa Campbell
31st Jan 2019
Team Member: Ellinor
5.0
Appointment verified by iSalon Software

I was amazed by the professionalism I felt supported and understood to what treatment I was looking for. I was explained to well and found the experience great.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Aysa, we look forward to seeing you soon for your next appointment!

Thank you

Amelia Konopa
28th Jan 2019
5.0

Sorry I can't remember the name of the male hairdresser that cut my Daughters hair as it was a our first time. He was very professional and lovely. Amelias hair looked amazing and she enjoyed her time at Serenity. Thank you! I'm looking forward to my appointment to get my hair and eyebrows done next week

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Response from Serenity Hair & Beauty Rooms

Thank you very much for the lovely review, we are glad your daughter enjoyed her time here with us at Serenity.

Lash lift

BB
27th Jan 2019
Team Member: Ellinor
5.0
Appointment verified by iSalon Software

Lovely salon with friendly, welcoming staff. Love my lashes! I’ll be back for sure!

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Response from Serenity Hair & Beauty Rooms

Thankyou for your lovely Review, we look forward to seeing you next time!

Great cut

Caroline Delpeache
26th Jan 2019
Team Member: Abbie
5.0
Appointment verified by iSalon Software

Great service all round from welcome, to washing with massage to cut & blowdry. Always feel revived when I leave the salon. See you next time Caroline

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Response from Serenity Hair & Beauty Rooms

Thank you Caroline, always lovely to see you. See you next time.

Great first impression

Tabby Jovanovic
26th Jan 2019
Team Member: Ellinor
4.0
Appointment verified by iSalon Software

First time using this salon for an intimate wax. Really welcoming staff and Ellinor was lovely. Have already made next appointment and may well be back for a hair cut.
Thanks Ellinor.

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Response from Serenity Hair & Beauty Rooms

Thank you for your review Tabby, we look forward to seeing you soon.

Eyelash extensions

Sally King
22nd Jan 2019
Team Member: Georgina
4.5
Appointment verified by iSalon Software

My first time and was daunted by the length of time to have it done but Georgina made the whole experience calm and relaxing. I was delighted with the result and will definitely book again.

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Response from Serenity Hair & Beauty Rooms

Thank you for your review Sally, we are pleased to hear you've had a good first experience with us at Serenity and we look forward to seeing you again!

Why I love Serenity

Anonymous
18th Jan 2019
Team Member: Claire
5.0

This salon is clean and bright and welcoming in the heart of an ever changing old Town community. More importantly the stylists/assistants and technicians are creative and intelligent. They invest their time and skills in ensuring clients feel confident and relaxed always. It’s also like coming home to share news, ideas and local info after periods away working. Claire has been my stylist for a couple of years and her patience and creative experience has seen me develop my hair style again after chemotherapy. I get the sense that Serenity as a whole, keeps it’s ethos down to earth without losing any of it’s modernity in a fairly competitive hairdressing scene in Hastings.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your wonderful review, we are so pleased to hear you've had a great, relaxed experience with us at Serenity!

Recent visit

Sheila Nickson
17th Jan 2019
Team Member: Michael
5.0
Appointment verified by iSalon Software

Perfect very pleased with my cut and the experience in the salon

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Response from Serenity Hair & Beauty Rooms

Thank you for the review Sheila, we are really please you had a great experience!

Recent visit

Sheila Nickson
17th Jan 2019
Team Member: Michael
5.0
Appointment verified by iSalon Software

Perfect very pleased with my cut and the experience in the salon

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Response from Serenity Hair & Beauty Rooms

Thank you very much Sheila, we are happy you enjoyed your time with us all at Serenity

Excellent extremely happy with My hair cut!! Michael is superb!

Sarita Tang
15th Jan 2019
Team Member: Michael
5.0
Appointment verified by iSalon Software

Excellent !! Great friendly & professional service, I requested Micheal especially as I’m
Always happy with the results , popped in on the off chance and he fitted me in straight away without having to wait. Im extremely happy with My hair cut!! Michael is superb! Would highly recommend him and the salon!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your very kind review. we look forward to seeing you again soon.

Amazing

Alison Purves
12th Jan 2019
Team Member: Claire
5.0
Appointment verified by iSalon Software

I have been transformed yet again by Claire. I walked out of Serenity with a stylish but sassy haircut and am ready to take on the world ...

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Response from Serenity Hair & Beauty Rooms

Thank you so much for the review Alison, we are glad to hear you've had another great experience with us. We look forward to seeing you next time!

Back Wax

Darren Drew
11th Jan 2019
Team Member: Ellinor
5.0
Appointment verified by iSalon Software

I've used Serenity for a while now and always get greeted with a welcoming smile. The salon looks clean and tidy.
Ellinor looks after me with a 100% service.

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Response from Serenity Hair & Beauty Rooms

Thank you for the great review Darren. look forward to seeing you again soon.

Waxing

Jasmine
7th Jan 2019
Team Member: Ellinor
5.0

I had an intimate wax this afternoon carried out by Ellinor, she was very professional and put me at ease. Happy to chat and great customer service. Really happy and I’m already booked in again.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for the review Jasmine. We are so pleased to hear that your first experience here was great. We look forward to seeing you next time.

Thank you.

Lauren Kynoch
5th Jan 2019
Team Member: Ashleigh
5.0
Appointment verified by iSalon Software

The sweetest girl with the most professional service.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for the great review Lauren!

Thank you to Leo

Louise Booth
5th Jan 2019
Team Member: Leo
5.0
Appointment verified by iSalon Software

A big thank you Leo for looking after me this morning, very attentive and caring.

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Response from Serenity Hair & Beauty Rooms

Thank you for the lovely review Louise, we are very happy to hear that you felt very well looked after. We look forward to seeing you soon for your next appointment.

Great massage

Gill Cowlard
4th Jan 2019
Team Member: Ellinor
5.0
Appointment verified by iSalon Software

Another lovely massage from Ellinor. Great way to de stress after the festive season.

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Response from Serenity Hair & Beauty Rooms

Hi Gill, thank you for the great review. We are so pleased to hear you could unwind and de stress here at Serenity (Especially after the festive season!)

Hair

Tamara Veness
3rd Jan 2019
Team Member: Michael
5.0
Appointment verified by iSalon Software

Micheal as always cut and styled my hair lovely. He’s always so friendly and always cheers me up ????

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Response from Serenity Hair & Beauty Rooms

Thank you for the review Tamara, we are very pleased to hear you had a great experience with us.

No worries

Ellen Garner
29th Dec 2018
5.0
Appointment verified by iSalon Software

My stylist is not shown above. Vicki is the best and I am worry free because of Serenity and Vicki.

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Response from Serenity Hair & Beauty Rooms

Hi Ellen, thank you so much for your great review. We are happy you can relax and be worry free at Serenity.

Georgina and Anita

Brenda Pallant
25th Dec 2018
5.0

Lovely girl, beautifully manicured nails, great hairstyles for myself and my daughter. Really enjoyed the day

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Response from Serenity Hair & Beauty Rooms

Thanks for the great review Brenda, we are so pleased you and your daughter enjoyed your time with us at Serenity.

My best friend's Christmas Treat

Moreen Radford
22nd Dec 2018
Team Member: Ellinor
5.0
Appointment verified by iSalon Software

Sue says she had a beautiful experience with a beautiful result. Thank you Ellinor for your charm, friendliness and skill.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review Moreen. We are so happy we could deliver that experience for Sue.

Great service

Nicola Amies
22nd Dec 2018
Team Member: Michael
5.0
Appointment verified by iSalon Software

As always a great cut from Michael.

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Response from Serenity Hair & Beauty Rooms

Thank you for your review Nicola, we look forward to seeing you for your next appointment.

Visit 21/12/18

Cathy Davy
21st Dec 2018
Team Member: Claire
5.0

Amazing service as always, everyone really friendly and Claire always does a fantastic job. It was busy but felt a personal service as it always is.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review Cathy, we are glad you enjoyed your experience here at Serenity.

Haircut

Nick Marshall
20th Dec 2018
5.0
Appointment verified by iSalon Software

Good cut, good wash and head massage.

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Response from Serenity Hair & Beauty Rooms

Thank you for your review Nick, we're glad you had a great experience with us.

Hair colour and design

Anonymous
12th Dec 2018
Team Member: Michael
5.0

I always have a great result at Serenity, the girls and the team always look after me so well, and my stylist Michael has been doing my hair colour and style for many years
Great service and very very good pricing
Dusty .

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Response from Serenity Hair & Beauty Rooms

Thank you so much for the amazing review Dusty, glad to hear you enjoy your time here at Serenity.
Look forward to seeing you soon.
From the Serenity Team

Brilliant

Tracy Weston
7th Dec 2018
Team Member: Abbie
5.0
Appointment verified by iSalon Software

Brilliant as usual, I travel over 230 miles every 4 weeks to get my hair cut with Abbie.

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Response from Serenity Hair & Beauty Rooms

Thank you for the great review Tracy

All round professionals!

Sharon Fielder
4th Dec 2018
Team Member: Michael
5.0
Appointment verified by iSalon Software

Always a warm friendly welcome and a fantastic cut!

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Response from Serenity Hair & Beauty Rooms

Thank you for the great review Sharon!

Great job

Ruby Cox
3rd Dec 2018
Team Member: Abbie
5.0
Appointment verified by iSalon Software

Great job as usual

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Response from Serenity Hair & Beauty Rooms

Thank you Ruby for the great review

Fringe trim

Karin Reynolds
1st Dec 2018
Team Member: Claire
5.0
Appointment verified by iSalon Software

Lovely as always. I wouldn't go anywhere else xxx

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Response from Serenity Hair & Beauty Rooms

Thank you Karin for the brilliant review!

Lovely salon and worth every penny

Ellen Willard
1st Dec 2018
Team Member: Lia
5.0
Appointment verified by iSalon Software

The staff were lovely as always and made me feel very welcome! I had Lia do my hair and to say I was pleased would be an understatement! I had a balayage and trim and I’m so impressed with the results, I loveeee it! Wouldn’t go anywhere else for colouring my hair, thank you again :)

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Response from Serenity Hair & Beauty Rooms

We are glad you had a great experience here! Thank you

Enjoyable visit

Kate Povey
1st Dec 2018
Team Member: Abbie
5.0

Always a pleasure to visit the salon. Abbie cuts my hair absolutely lovely she always listens to my needs and I am always happy with it. :-)

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Response from Serenity Hair & Beauty Rooms

Thank you Kate for the lovely review

Great therapist

Anonymous
27th Nov 2018
Team Member: Georgina
4.0

Therapist was friendly and efficient

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Response from Serenity Hair & Beauty Rooms

Thank you for the review, these points will be noted and action taken. Thank you

Great Service

Elaine Edwards
24th Nov 2018
Team Member: Leo
5.0

I recommend Serenity very highly. I have been going for a number of years and I think I have had my hair cut/coloured by all of them over this time. I have never been disappointed with the result, and visiting them is always a treat! Thank you.

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Response from Serenity Hair & Beauty Rooms

Thank you so much Elaine for the great review.

Recommend

Sam Robins
24th Nov 2018
Team Member: Michael
5.0

Very good salon. Recommend

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Response from Serenity Hair & Beauty Rooms

Thank you very much.

Good first experience

Laura Mucha
24th Nov 2018
Team Member: Michael
4.5
Appointment verified by iSalon Software

Michael's long time working here gave an immediately positive first impression and he clearly loves his job. He cut my hair well, listened and gave helpful advice. Will be back!

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Response from Serenity Hair & Beauty Rooms

Thank you for the review Laura, we are happy you enjoyed your first time with us.