Serenity Hair & Beauty Rooms

46 - 47 High Street , Hastings, East Sussex, TN34 3EN

About us

Serenity Hair and Beauty Rooms is situated in the heart of Hastings Old Town.

We are an award-winning L'Oréal flagship salon with a team of friendly, attentive professionals trained in hairdressing and a range of beauty treatments.

We stock the luxury skincare brand Elemis, so why not come and indulge with a treatment in our spa room in this sea-side town?

We pride ourselves on high levels of customer service and have won many awards, including "salon of the year" three times. The Serenity team are looking forward to helping you achieve all your hair and beauty requirements.

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday Closed
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body

Reviews

4.92
2,428 verified reviews
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Filter by rating

Lovely pedicure at Serenity

Jo Pavitt
21st Feb 2025
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Had a lovely pedicure today by Ellinor at Serenity. Very pleased with the result & how my feet feel & look. The foot massage included is so soothing & relaxing. Highly recommended

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Response from Serenity Hair & Beauty Rooms

Hi Jo,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a lovely pedicure with Ellinor at our salon. Our team takes great pride in providing exceptional services to our clients.
We're glad to hear that you were pleased with the results and that your feet feel and look amazing. We strive to make every visit to our salon a soothing and relaxing experience with our foot massage.
We appreciate your recommendation and hope to see you again soon.
Best,
The team at Serenity Hair & Beauty Rooms

Lovely hair cut

Yvette Brazier
20th Feb 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

A work of art, as ever.

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Response from Serenity Hair & Beauty Rooms

Hi Yvette, thank you so much for your kind words! We are thrilled to hear that you had such an amazing experience at our salon. Our team takes great pride in providing top-notch services and creating works of art for our clients. We can't wait to have you back and help you achieve your desired look again. Take care, Team at Serenity Hair & Beauty Rooms

Nails

Eileen Morgan
19th Feb 2025
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

After having a stroke Icannot cut my nails. Kim cuts my nails and after massages my hands with such care. I look forward to this necessary appointment and Kim is so pleasant and kind

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Response from Serenity Hair & Beauty Rooms

Hi Eileen,

Thank you so much for leaving us a lovely review! We're delighted to hear that you had a positive experience with Kim at our salon. We take great pride in providing quality services with care and kindness, especially for our clients who may have special needs. We're glad to know that you look forward to your appointments at our salon and we'll make sure to pass along your kind words to Kim.

Thank you again for your review and for choosing our salon. We look forward to seeing you again soon for your next appointment.

Best,
The team at Serenity Hair & Beauty Rooms

Always happy!

Julia Van Coevorden
17th Feb 2025
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Another excellent cut by Abbie. A great stylist and I'm always happy with how she looks after my hair. Thank you Abbie. The salon is a treat to visit, a beautiful environment and lovely, helpful, professional staff. ❤️

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Response from Serenity Hair & Beauty Rooms

Hi Julia,

Thank you so much for leaving such a lovely review for our salon! We're thrilled to hear that you had another excellent cut by our talented stylist, Abbie. We'll be sure to pass on your kind words to her.

We pride ourselves on providing a beautiful environment and top-notch services for our clients, so we're glad to hear that you enjoyed your visit. Our team of helpful and professional staff can't wait to welcome you back for your next visit. Thank you for choosing us for your hair and beauty needs.

Take care and have a wonderful day!

Warmly,
The Serenity Hair & Beauty Rooms team

Caring and professional

Bianca Bueno
15th Feb 2025
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Always amazing!

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Response from Serenity Hair & Beauty Rooms

Hi Bianca, we are so delighted to hear that you had an amazing experience at our salon. Thank you for taking the time to leave us a review, your kind words mean a lot to our team. We always strive to provide exceptional services and create a serene and relaxing atmosphere for all our clients. We are looking forward to seeing you again soon for another wonderful hair and beauty experience. Take care! The team at Serenity Hair & Beauty Rooms.

Lovely salon

Nikki Chiles
7th Feb 2025
Team Member: Petar
5.0
Appointment verified by SaloniQ Software

Just had the best cut & colour by Petar at this really lovely salon in the old town. Petar is v knowledgeable and experienced. Knew what would work best on my hair type and really refreshed and updated my color and cut. The salon itself is lovely and welcoming too. Everyone super friendly and I was offered endless cups of tea . A very happy customer. Will definitely be back .

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Response from Serenity Hair & Beauty Rooms

Hi Nikki,

Thank you so much for taking the time to leave such a kind review. We're delighted to hear that you had a positive experience with Petar at our salon. Our team strives to make every client feel special and we're glad that you felt welcomed and comfortable throughout your visit.

We're thrilled to know that Petar's knowledge and expertise left you with a great cut and colour. It's always our priority to tailor our services to suit our clients and we're glad that you were pleased with the results.

Thank you for choosing to visit us and for your lovely feedback. We can't wait to see you again at Serenity to continue providing you with top-quality hair and beauty services.

Best,
The Team at Serenity Hair & Beauty Rooms

Mark is amazing!

Simone Harvey
5th Feb 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark really listened to what I wanted and gave me a great cut and colour!!

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Response from Serenity Hair & Beauty Rooms

Hi Simone!

Thank you so much for taking the time to write us a review. We are so happy to hear that Mark was able to give you a great cut and colour that matched your desired look. We strive to always listen to our clients and give them the best results possible. We will make sure to pass along your kind words to Mark.

We hope to see you again soon for another fantastic experience. Thank you for choosing Serenity Hair & Beauty Rooms.

Best wishes,
The team at Serenity Hair & Beauty Rooms

Highly recommend

Wendy Day
1st Feb 2025
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Had a fabulous t section done today by the lovely Lia who Lia can’t recommend this Salon enough

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Response from Serenity Hair & Beauty Rooms

Hi Wendy,

Thank you so much for taking the time to leave us a review! We are so happy to hear that you had a fabulous experience with our stylist Lia. Your kind words mean so much to our team.

We hope to see you again soon for another relaxing and rejuvenating visit. Our salon is always open to any friends or family you may want to refer to us. Thank you again for choosing to book with us and for recommending our salon to others.

Best regards,
The team at Serenity Hair & Beauty Rooms

Wet Cut

Rita Durden
1st Feb 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Always very happy with the Hair cut .

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Response from Serenity Hair & Beauty Rooms

Hi Rita,

Thanks for taking the time to write a review about your experience with us. We're thrilled to hear that you're always happy with your haircuts at our salon!

Our team at Serenity Hair & Beauty Rooms is dedicated to providing top-quality services and creating a positive experience for each of our clients. It's wonderful to know that we've consistently met your expectations.

We appreciate your support and we can't wait to have you back at our salon soon! Have a great day!

Warmly,
The team at Serenity Hair & Beauty Rooms

haircut

Moni Batchelor
1st Feb 2025
Team Member: Petar
5.0
Appointment verified by SaloniQ Software

Petar is an excellent hairdresser, professional, friendly, creative and experienced. I have tried so many hairdressers since moving to Hastings but Petar is the best and couldnt fault him in any way!

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Response from Serenity Hair & Beauty Rooms

Hi Moni,

Thank you so much for your wonderful review of our salon! We are thrilled to hear that you had a positive experience with our hairdresser, Petar. We truly appreciate your recognition of his professionalism, creativity, and experience.

We understand how challenging it can be to find the perfect hairdresser, especially when moving to a new area. That's why we are delighted to know that Petar has exceeded your expectations and become your go-to stylist in Hastings.

We will be sure to pass along your kind words to Petar and our entire team. We are all dedicated to providing our clients with the best service possible.

Thank you again for your support and we look forward to your next visit!

Best,
The Serenity Hair & Beauty Rooms team

Hair colouring

Lesley Piper
25th Jan 2025
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Excellent service as always . Lia does great job with my hair colour I leave happy and very pleased how looks .

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Response from Serenity Hair & Beauty Rooms

Dear Lesley Piper,

Thank you for taking the time to leave such a lovely review! We are so glad to hear that you are consistently pleased with the service provided by Lia at our salon.

We pride ourselves on providing excellent results and we are delighted that you are happy with your hair colour. We will be sure to pass on your kind words to Lia.

We look forward to seeing you again at Serenity Hair & Beauty Rooms.

Best wishes,
The team at Serenity Hair & Beauty Rooms

Feeling fabulous!

Jenny Perrault
21st Jan 2025
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Loving my cut today by Abbie, brilliant as always!

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Response from Serenity Hair & Beauty Rooms

Hi Jenny Perrault,

Thank you so much for taking the time to leave a review. We are thrilled to hear that you loved your cut by Abbie! She truly is a talented stylist and we will be sure to pass along your kind words to her.

We are all about providing our clients with the best possible experience and we are so glad that we were able to exceed your expectations. Your satisfaction means the world to us.

Thank you again for choosing our salon and we look forward to seeing you again soon!

Best,
The Team at Serenity Hair & Beauty Rooms

Fabulous hair experience

Trisha Napier
18th Jan 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

As ever Mark was a joy and his styling wonderful.
Rachel also super

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Response from Serenity Hair & Beauty Rooms

Dear Trisha,

Thank you for taking the time to leave such a lovely review! We're so glad to hear that you had a wonderful experience with Mark and Rachel at our salon.

Our team always strives to provide top-notch services and positive experiences for all our clients, and we're thrilled that you enjoyed your styling session with Mark and appreciated Rachel's talents as well. We'll be sure to pass along your kind words to them.

Thank you for choosing our salon. We can't wait to see you again soon for your next hair and beauty needs!

Best wishes,
The team at Serenity Hair & Beauty Rooms

Hairdo

Nora Maunsell
16th Jan 2025
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Another excellent experience. Abbie always discusses what I want and carries out my wishes.

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Response from Serenity Hair & Beauty Rooms

Hey Nora, thank you for taking the time to share your experience with us! We're thrilled to hear that you had another excellent session with Abbie. Customer satisfaction is our top priority, and we're glad that she always takes the time to understand your needs and deliver results that make you happy. We appreciate your constant support and look forward to seeing you again soon! Best, The Serenity Hair & Beauty Rooms team.

Haircut

Jenny Turner
16th Jan 2025
Team Member: Mark
4.5
Appointment verified by SaloniQ Software

Great cut by Mark ,never disappoints Always good to see Mark always you feel welcome.

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Response from Serenity Hair & Beauty Rooms

Dear Jenny,

Thank you for taking the time to share your positive experience with us. We're glad to know that you enjoyed your cut by Mark and that he always makes you feel welcome. At our salon, we strive to provide our clients with exceptional services and a warm, friendly environment.

We appreciate your support and look forward to welcoming you back to our salon soon.

Warmly,
The team at Serenity Hair & Beauty Rooms

Bad hair cut overpriced unfriendly

Miss m gibbs
13th Jan 2025
1.5

Went for haircut today for my birthday treat as a pensioner I don't have a huge amount to spare. So 60£ was a lot for me, hoping for a nice haircut. Michael was unfriendly no conversation not even happy birthday nor offered a coffee as I was early. I asked for one which took forever. I was out of salon in 45minutes. He didn't show me the back it's shorter one side I wanted it cut into the neck was just cut straight across not syled properly. For London prices you'd expect a decent cut. In my opinion the salon has gone down hill. Very disappointed. And ruined my birthday. On top of that he wanted cash half way through the haircut when I wanted to pay by card the assistant had to go to the cash point he expected me to go to the cashpoint up George Street. I have problems walking. 😪

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Amazing as always

Ms Vicky Crutchley
12th Jan 2025
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

A big Thankyou to Michael and lia for being brilliant as always and a special shoutout tobthe amazing Rachel for her incredible head massage!

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Response from Serenity Hair & Beauty Rooms

Dear Ms Vicky Crutchley,

Thank you so much for taking the time to leave such a lovely review of your recent visit to our salon. We are delighted to hear that our team members Michael, Lia, and Rachel provided you with a wonderful experience.

We will be sure to pass on your kind words to all three of them. It's great to know that their skills and talents continue to impress and leave our clients feeling relaxed and pampered.

Thank you again for choosing our salon for your beauty needs. We look forward to welcoming you back soon.

Best regards,
The team at Serenity Hair & Beauty Rooms

Pedicure

Sofia Dadson
11th Jan 2025
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

As always my experience in the salon was lovely
Elinor is wonderful
Treatment was very good
Lovely experience

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Response from Serenity Hair & Beauty Rooms

Hi Sofia,

We are so happy to hear that you had a lovely experience at our salon again! Elinor is truly one of our best and we are glad that her service never disappoints. We are also delighted to know that you enjoyed your treatment and had a lovely overall experience. Thank you for sharing your feedback with us!

Sincerely,
The team at Serenity Hair & Beauty Rooms

Amazing Massage

Suzi Antink
7th Jan 2025
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

Kim is quite the master at massage and well worth a visit to relax those muscles. I'll keep coming back.

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Response from Serenity Hair & Beauty Rooms

Hi Suzi,

Thank you so much for your lovely review! We're thrilled to hear that you had such a relaxing experience with Kim at our salon. She truly is a master at massage and we're lucky to have her as part of our team.

We're glad that you enjoyed your visit and we look forward to welcoming you back in the future. Don't hesitate to let us know if there's anything special you'd like for your next appointment. We're always happy to accommodate our clients' requests.

Take care and thank you again for your support!

Warmly,
The team at Serenity Hair & Beauty Rooms

Fantastic Hair Style

Giscell Ellman-Brown
7th Jan 2025
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

I went in on a Tuesday morning with a bob hairstyle, and waking up wanting a fringe… I had a lovely massage and wash and Lia cut my hair into a fantastic fringe I look like cleopatra thank you Lia and team I’m very grateful I will visit again and recommend x

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Response from Serenity Hair & Beauty Rooms

Dear Giscell,

Thank you so much for your lovely review and for visiting our salon on a Tuesday morning! It sounds like you had a great experience with Lia and the rest of our team. We are so happy to hear that you left with a fantastic new fringe hairstyle and feeling like Cleopatra!

It means a lot to us that you would recommend our salon to others and we can't wait to welcome you back for another visit. In the meantime, we hope you continue to enjoy your beautiful new look.

Best wishes from the Serenity Hair & Beauty Rooms team.

Always a great haircut

Anonymous
4th Jan 2025
5.0

Always a great haircut

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Response from Serenity Hair & Beauty Rooms

Hi there!

Thank you for taking the time to leave us a review. We are delighted to hear that you always have a great haircut at our salon!

Our team works hard to provide top-notch services and it is always rewarding to hear our clients are happy with their experience. We appreciate your kind words and look forward to having you back at our salon.

Thank you again for your support and for choosing us for your hair needs. We can't wait to see you again!

Best regards,
The team at Serenity Hair & Beauty Rooms

Perfect dry cut

Amanda Mackay
4th Jan 2025
Team Member: Petar
5.0
Appointment verified by SaloniQ Software

My hair needs to be cut dry so see how it actually hangs in real life rather than after styling. Petar is very skilled at this & is one of only two hairdressers I’ve ever been to that can cut exactly as I want it 😊 Highly recommended!

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Response from Serenity Hair & Beauty Rooms

Hi Amanda, thank you for taking the time to share your kind words about our salon. We are thrilled to hear that Petar's skills were able to meet your expectations and give you the exact cut that you wanted. We completely understand the importance of cutting hair dry to see how it naturally falls, and we are happy that we were able to accommodate this for you. Thank you for highly recommending us, and we look forward to seeing you again soon! Best, the team at Serenity Hair & Beauty Rooms.

New Year nails - perfect!

Jennifer Hull
31st Dec 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

As always, Ellinor was an absolute legend. Calm, professional but friendly & warm. Gorgeous manicure & gel nails

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Response from Serenity Hair & Beauty Rooms

Dear Jennifer,

Thank you so much for taking the time to leave us a review. It means a lot to us! We are thrilled to read about your recent visit to our salon and that Ellinor provided you with a fantastic experience. We are incredibly lucky to have such a talented and friendly team member.

We are happy to hear that you left our salon feeling relaxed and satisfied with your gorgeous manicure and gel nails. We always strive to provide our clients with top-notch services in a warm and welcoming atmosphere.

Thank you again for your kind words and continued support. We look forward to your next visit to our salon.

Warmly,
The Team at Serenity Hair & Beauty Rooms

An excellent pedicure

Susannah Farley-Green
30th Dec 2024
Team Member: kathryn
5.0
Appointment verified by SaloniQ Software

Kathryn was very friendly and gave me an excellent pedicure

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Response from Serenity Hair & Beauty Rooms

Hi Susannah,

Thank you so much for taking the time to leave a review about your recent experience at our salon. We are thrilled to hear that Kathryn provided you with a friendly and excellent pedicure. We will be sure to pass along your kind words to her.

Our team at Serenity Hair & Beauty Rooms always strives to create a welcoming and relaxing atmosphere for all our clients. We truly appreciate your support and we hope to see you again soon for another great pampering session.

Warm regards,
The team at Serenity Hair & Beauty Rooms

Haircut

Mrs Monika Wengraf Hewitt
27th Dec 2024
Team Member: Abbie
5.0

As usual a pleasant and successful Haircut.

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Response from Serenity Hair & Beauty Rooms

Dear Mrs Monika Wengraf Hewitt,

We are thrilled to hear that you had another pleasant and successful haircut with us! Thank you for taking the time to leave such a lovely review. Our team at Serenity Hair & Beauty Rooms takes great pride in providing a relaxing and satisfying experience for our clients.

It is always a pleasure to have you in our salon and we appreciate your continued support. We look forward to welcoming you back in the future and providing you with exceptional hair and beauty services.

Thank you again for your kind words and we wish you a wonderful day ahead.

Warmly,
The team at Serenity Hair & Beauty Rooms

Miss

Nicky Pharoah
22nd Dec 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Great service - I’m a new client and Abbie was very good at listening to how I wanted my hair cut and colour wise. I was really pleased with the results. Thank you Abbie!

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Response from Serenity Hair & Beauty Rooms

Hi Nicky, thank you for your lovely review! We're so glad to hear that you enjoyed your experience with Abbie at our salon. It's always our goal to listen to our clients' preferences and provide them with the best possible service, so we're happy to hear that Abbie was able to do just that for you. We'll be sure to pass along your kind words to her. Thank you for choosing our salon and we look forward to seeing you again soon! Take care, the team at Serenity Hair & Beauty Rooms.

Eyebrows

Jane Edmonds
21st Dec 2024
Team Member: Ellinor
4.5
Appointment verified by SaloniQ Software

Ellinor is always lovely.

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Response from Serenity Hair & Beauty Rooms

Hi Jane,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you've had a lovely experience with our team member Ellinor. We strive to provide our clients with quality service and we're happy to know that we've met your expectations.

We appreciate your feedback and it means a lot to us. We hope to see you again soon at our salon!

Best,
The team at Serenity Hair & Beauty Rooms

Extentions

Victoria Frost
21st Dec 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Abbie was as always lovely, my extension maintenance was done to the highest quality. Abbie has made me feel amazing on a wet December day, thank you

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Response from Serenity Hair & Beauty Rooms

Hi Victoria,

Thank you so much for the kind words! We're thrilled to hear that Abbie's work always leaves you feeling amazing. Our team takes great pride in providing high-quality extension maintenance services, especially on a gloomy December day. We appreciate your continued support and look forward to your next visit to our salon.

Best,
The Team at Serenity Hair & Beauty Rooms

Excellent

Benjamin and dalal Kearey
20th Dec 2024
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

We both had wonderful treat and Katherine she was amazing did great job for me and my husband she was very professional Kim too I will definitely go back again and recommend it to friends

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Response from Serenity Hair & Beauty Rooms

Dear Benjamin and Dalal, thank you so much for taking the time to leave us a review. We are delighted to hear that both of you had a wonderful experience at our salon. Katherine and Kim are both fantastic members of our team and we are glad they were able to provide you with professional and amazing service. We appreciate your recommendation to your friends and we would love to welcome you both back again soon. Thank you for choosing our salon and we look forward to seeing you again! Warm regards, the team at Serenity Hair & Beauty Rooms.

Another great visit to Mark and Serenity

Colleen Guy
19th Dec 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Lovely relaxing time and Mark really is a first class stylist, my hair has never looked so good.

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Response from Serenity Hair & Beauty Rooms

Hi Colleen, thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that you had a relaxing and enjoyable experience at our salon. We will definitely pass your kind words on to Mark, he will be delighted to hear that you are happy with your hair. We take pride in providing the best services for our clients and it means a lot to us when it is recognized. Thank you again for choosing our salon and we look forward to seeing you again soon for another wonderful experience. Take care! The team at Serenity Hair & Beauty Rooms.

Christmas stars

Dawn Matthews
18th Dec 2024
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Everyone at Serenity is a Christmas star, thank you specially to Lia and Rachael for your care and attention yesterday.

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Response from Serenity Hair & Beauty Rooms

Hi Dawn, thank you so much for taking the time to leave us a review. We are delighted to hear that you had a great experience at our salon and that Lia and Rachael took such good care of you. It's always our goal to make sure our clients leave feeling like a Christmas star! We will be sure to pass along your kind words to Lia and Rachael. Thank you again for choosing our salon and we hope to see you again soon. Best wishes, The team at Serenity Hair & Beauty Rooms.

Eyebrow Wax and Tint

Margret Wilkinson
17th Dec 2024
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

I am always really happy with the result Kim achieves for me. Thank you

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Response from Serenity Hair & Beauty Rooms

Hi Margret,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you are always happy with the results Kim achieves for you. We will be sure to pass along your kind words to her.

We strive to provide each client with the best possible experience and it means a lot to know that we have achieved that with you. We can't wait to see you again soon and continue to provide you with the high-quality service you deserve.

Warmly,

The Team at Serenity Hair & Beauty Rooms

Cut & Blow Dry

Margret Wilkinson
17th Dec 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark always styles my hair exceptionally well. Thank you Mark

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Response from Serenity Hair & Beauty Rooms

Hi Margret,

Thank you for taking the time to leave us a review! We're so glad to hear that Mark did a great job on your hair. He always puts in a lot of effort to make sure our clients leave feeling confident and happy with their hair. We will definitely pass on your kind words to him!

We hope to see you again soon at Serenity Hair & Beauty Rooms, and please don't hesitate to let us know if there's anything else we can do for you.

Best,
The Serenity Hair & Beauty Rooms Team

Great haircut

Nelly Ross
17th Dec 2024
Team Member: Petar
4.5

Petar created the perfect hair cut.

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Response from Serenity Hair & Beauty Rooms

Hi Nelly,

Thank you so much for taking the time to leave us such a lovely review! We're glad to hear that Petar gave you the perfect hair cut. We're lucky to have such a talented stylist on our team.

We're constantly striving to provide the best hair and beauty services for our clients, so we're delighted that we could exceed your expectations. We look forward to seeing you again soon!

Take care,

The team at Serenity Hair & Beauty Rooms

Excellent treatment

Susan Watts
17th Dec 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Excellent treatment

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Response from Serenity Hair & Beauty Rooms

Hi Susan, thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had an excellent treatment at our salon. Our team works hard to provide top-notch services and we are delighted that you had a great experience with us. We truly appreciate your kind words and we hope to see you again soon. Thank you for choosing Serenity Hair & Beauty Rooms for your beauty needs. Have a wonderful day!
Warmly,
The team at Serenity Hair & Beauty Rooms

Xmas haircut

Paula Cross
16th Dec 2024
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Fabulous as usual had a lovely cut and colour. Thanks Lia

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Response from Serenity Hair & Beauty Rooms

Hi Paula,

Thank you so much for taking the time to leave us a review! It's amazing to hear that you had a fabulous experience with us once again, and we're happy to know that Lia provided you with a lovely cut and colour. We'll be sure to pass along your kind words to her.

We appreciate your continued support and look forward to welcoming you back to our salon in the future. Take care!

Best,
The Team at Serenity Hair & Beauty Rooms

Brilliant

Jenny Roth
16th Dec 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

My nails are amazing, I’m always made to feel welcome,
Ellinor gives outstanding service every time
thank you once again

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Response from Serenity Hair & Beauty Rooms

Hi Jenny,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had an amazing experience at our salon. We strive to make all of our clients feel welcome and we are happy to hear that Ellinor provided you with outstanding service. We will make sure to pass along your kind words to her.

Thank you again for choosing our salon and we look forward to seeing you again soon!

Best,
The team at Serenity Hair & Beauty Rooms

Lovely return visit to Serenity

Jo Pavitt
14th Dec 2024
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

What a pleasure to make a return visit to Serenity today, having not been able to for awhile. Lovely to see everyone & Lia did my hair beautifully as always. Very pleased.

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Response from Serenity Hair & Beauty Rooms

Hi Jo,

Thank you so much for taking the time to leave a review for our salon. We are thrilled to hear that your recent visit to Serenity was a pleasant one. We always strive to provide our clients with the best possible service and it's always a pleasure to have you back. We're glad to know that Lia took great care of your hair and you were pleased with the results.

We look forward to seeing you again soon. Take care!

Best,
The team at Serenity Hair & Beauty Rooms

Cut and blow dry

Caroline Delpeache
13th Dec 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Really happy with cut and blow dry. Abbie never disappoints! Thank you

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Response from Serenity Hair & Beauty Rooms

Hi Caroline, thanks for your lovely review! We're so happy to hear that you were happy with your cut and blow dry with Abbie. She truly is a talented stylist and we're lucky to have her on our team. We'll make sure to pass along your kind words to her. We can't wait to have you back in our salon for another appointment. Take care! The team at Serenity Hair & Beauty Rooms.

Haircut

Pat Williams
12th Dec 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Brilliant cut as always

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Response from Serenity Hair & Beauty Rooms

Dear Pat,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a brilliant cut at our salon, and we're happy to know that we've been consistently delivering great results for you.

Your kind words mean a lot to us and motivate us to continuously strive for excellence. We hope to see you again soon for your next hair appointment.

Thank you for choosing our salon and for being a loyal customer. We truly appreciate your support.

Best wishes,
The Team at Serenity Hair & Beauty Rooms

The best!!

Carla Furness
12th Dec 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Such a lovely experience at serenity’s. Abbie did an amazing job on my hair never seen it so straight. So nice to come out of the hairdressers and feel confident and love what they have done. thank you Abbie. My hair is still sooo straight now nearly a week later. See you soon thanks again.

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Response from Serenity Hair & Beauty Rooms

Hi Carla,

Thank you so much for taking the time to leave us a review. We are so pleased to hear that you had a lovely experience at our salon and that Abbie did an amazing job on your hair. We know how important it is to feel confident and love your hair after leaving the salon, so we are delighted that you were happy with the results.

We are also happy to hear that your hair is still looking straight nearly a week later. At Serenity, we strive to provide long-lasting and high-quality results for our clients.

Thank you again for your kind words, and we look forward to welcoming you back to our salon soon.

Cheers,

The team at Serenity Hair & Beauty Rooms

Always a lovely experience.

Jane Richardson
7th Dec 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Another beautiful cut and colour from Mark today, his suggestions are always perfect. Even when the salon is busy it’s always a peaceful and relaxing place to be - it lives up to its name!

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Response from Serenity Hair & Beauty Rooms

Hi Jane, thank you for taking the time to leave such a lovely review of your recent visit with Mark at Serenity Hair & Beauty Rooms! We're thrilled to hear that you loved your cut and colour. Mark always strives to provide his clients with the perfect suggestions and it's great to know that he exceeded your expectations. We pride ourselves on creating a peaceful and relaxing atmosphere, even during busy times, and we're glad that you experienced this during your appointment. Thanks again for your kind words, we look forward to welcoming you back to our salon in the future. Best wishes from the team at Serenity Hair & Beauty Rooms.

The best of the best

Lisa Climie-Somers
2nd Dec 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Elinor always goes above and beyond in terms of the treatments she gives and of her friendliness, kindness and helpfulness x

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Response from Serenity Hair & Beauty Rooms

Hi Lisa,

Thank you for taking the time to leave this lovely review for our team at Serenity Hair & Beauty Rooms. We are so happy to hear that Elinor's treatments go above and beyond your expectations and that her friendliness, kindness, and helpfulness have made your visits to our salon even more enjoyable.

We truly appreciate your support and look forward to seeing you again soon. Our team is committed to providing exceptional treatments and customer service to all our clients, and your feedback is greatly appreciated.

Thank you again for choosing Serenity Hair & Beauty Rooms. We are grateful to have you as a valued customer.

Best regards,

The team at Serenity Hair & Beauty Rooms.

Colour by Lia

Mel Bernard
29th Nov 2024
Team Member: Lia
5.0

First time we Lia, and absolutely delighted with the colour. She made it super easy to agree a colour plan, nice relaxed appointment. Junior staff all really lovely and accommodating as well.

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Response from Serenity Hair & Beauty Rooms

Hi Mel,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you were absolutely delighted with the colour Lia did for you during your first visit to our salon.

It's great to know that our team was able to make the entire process easy and relaxing for you. And we are glad that our junior staff members were able to provide a lovely and accommodating service as well.

We can't wait to have you back at our salon and continue to provide you with great experiences.

Warmly,
The Serenity Hair & Beauty Rooms Team

Fabulous

Max Russell
29th Nov 2024
5.0
Appointment verified by SaloniQ Software

Great facial

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Response from Serenity Hair & Beauty Rooms

Dear Max,

Thank you for taking the time to leave us a review. We are so glad to hear that you had a great facial with us! Our team takes pride in providing exceptional services to our clients.

We are happy to know that you enjoyed the facial and we appreciate your kind words. We strive to create a relaxing and serene atmosphere for all our clients to enjoy their treatments.

We hope to see you again soon at Serenity Hair & Beauty Rooms for another pampering session. Until then, take care and stay safe.

Best wishes,
The Team at Serenity Hair & Beauty Rooms

New Hairdo

Nora Maunsell
28th Nov 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

As always Abbie discussed with me what I wanted and carried it out.,Beth washed my hair and gave me a lovely head massage. I left the salon feeling very satisfied

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Response from Serenity Hair & Beauty Rooms

Hi Nora,

Thank you for taking the time to leave us a review. We're so pleased to hear that you had a great experience at our salon and that Abbie and Beth took such good care of you. We take pride in making sure that our clients are happy with their hair and their overall experience.

We're also glad that you enjoyed the head massage during your wash. A little relaxation can make all the difference in a salon visit.

Thank you again for your kind words and for choosing our salon. It was a pleasure having you and we hope to see you again soon.

Best,
The team at Serenity Hair & Beauty Rooms

😍

Lauren Brightiff
25th Nov 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Abbie as always brings my hair back to life! She gives great advice to make sure I’m getting exactly what I’m looking for but with a little extra something! Couldn’t recommend Abbie enough x

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Response from Serenity Hair & Beauty Rooms

Hi Lauren,

Thank you so much for taking the time to leave your lovely review! We're so glad to hear that Abbie was able to bring your hair back to life and provide you with fantastic advice. It's always our goal to make sure our clients leave feeling their best and with that extra something special.

Your recommendation means a lot to us and we can't wait to see you again soon!

Best regards,

The team at Serenity Hair & Beauty Rooms

Facial with Kim

Fran Priestley
25th Nov 2024
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

Always enjoy this, helps me relax. Have chat time too.

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Response from Serenity Hair & Beauty Rooms

Hi Fran,

Thank you so much for taking the time to leave us a lovely review. We're thrilled to hear that our salon helps you relax and that you enjoy the chat time with us as well.

We always strive to create a calm and welcoming atmosphere for our clients, and it's wonderful to know that we're achieving that. Your feedback means a lot to our team.

See you again soon!

The team at Serenity Hair & Beauty Rooms

Balayage , root tint, cut and blow dry

Nikki Ripley
23rd Nov 2024
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Wow! I am so so happy. Lia advised to go slightly lighter on my root tint and advised of colour , for balayage. I totally trust lias judgement and advice, the results are amazing. Fresh cut and warm shiny tones 🤩… looks beautiful. Thank you lia.

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Response from Serenity Hair & Beauty Rooms

Hi Nikki Ripley,

We are thrilled to hear that you had an amazing experience with our talented stylist Lia! We appreciate your trust in her judgement and advice, and we are delighted that you are happy with the results. The warm, shiny tones and fresh cut sound absolutely beautiful.

Thank you for taking the time to share your positive feedback with us. It truly means a lot to our team at Serenity Hair & Beauty Rooms. We look forward to welcoming you back for your next appointment.

Warmly,
The team at Serenity Hair & Beauty Rooms

Half Head of Highlites

Margret Wilkinson
23rd Nov 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark did an amazing job today. Beautiful colour tones that look really natural.

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Response from Serenity Hair & Beauty Rooms

Dear Margret,

Thank you for taking the time to leave a review for us! We are so glad that you had a positive experience at our salon with Mark. He truly has a great talent for creating beautiful and natural hair colour tones.

Our team at Serenity Hair & Beauty Rooms strives to provide top-notch services and we are happy to hear that we were able to exceed your expectations. We hope to have the opportunity to welcome you back in the future.

Best regards,

The team at Serenity Hair & Beauty Rooms