Serenity Hair & Beauty Rooms

46 - 47 High Street , Hastings, East Sussex, TN34 3EN

About us

Choosing a new hair and beauty salon can be as daunting as choosing a new hair style! Here at Serenity in the heart of the Hastings Old Town we offer a warm and relaxed atmosphere with a professional team that are dedicated to ensure each and every client leaves fully satisfied and looking forward to their next visit, whether its they're first or hundredth. We are home to your entire hair and beauty needs. So whether you are treating yourself or a loved one you are sure to find the perfect treatment when you pay us a visit. We are all highly experienced and fully qualified stylists and beauty therapists who offer a professional, creative service and will listen and advise you either on a hair style, beauty treatment or a tanning session. Our team focuses on keeping customers looking good by knowing the latest trends, innovative treatments and experiences and using the best of our wide range of products. Our journey here at Serenity started when Julie Young (salon owner) decided to open her first salon business after being a hairdresser since the age of 16. Years down the line we have exceeded many of our salons ambitions by tripling our clientele, expanding our premises and winning ‘Salon of the Year’ three times throughout our years of business. Julie excels at making sure each and every member of her team shows professionalism to the highest of standards with excellent knowledge in their specialist area. Julie breathes a continued passion into thriving business with a loyal team and great customers.
• Free wifi
• Complimentary fringe maintenance
• Gift vouchers available
• Complimentary head massage with all hair washes
• 10% NHS discount on all hair and beauty treatments
• Complimentary refreshments
• With all pedicures we offer a complimentary massage on our Spa recliner chairs
• Home care advice available with every service/treatment
• Complimentary colour and cutting consultations

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday Closed
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body

Reviews

4.92
2,274 verified reviews
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Value
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Atmosphere
Filter by rating

Serene haircut with Mark

Trisha Napier
23rd Aug 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark is always a delight - pleasant conversation, funny and entertaining. I had arrived like a drowned rat having been caught in the rain- but left looking like a new woman. Hair styled to perfection. Always a joy,

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Response from Serenity Hair & Beauty Rooms

Hi Trisha,

Thank you so much for taking the time to leave us a review - we truly appreciate it! We're so happy to hear that Mark gave you such a positive experience during your recent visit to our salon. We're glad he was able to make you feel at ease and leave you feeling like a new woman with your perfectly styled hair. We always strive to create a friendly and comfortable environment for our clients, and we're glad you enjoyed your appointment with us.

Thank you again for choosing our salon and for your kind words. We can't wait to welcome you back in the future!

Best,
The team at Serenity Hair & Beauty Rooms

Consistently excellent

Elaine Edwards
19th Aug 2024
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

As always - Michael performs an excellent and stylish job on my unruly and very thick hair - always pleased!

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Response from Serenity Hair & Beauty Rooms

Hi Elaine,

Thank you so much for taking the time to leave such a lovely review about your recent visit to our salon. We are thrilled to hear that Michael was able to work his magic on your unruly and thick hair, and that you were pleased with the result.

Our team at Serenity Hair & Beauty Rooms strives to provide all our clients with high-quality services and a relaxing experience, so it's wonderful to know that we were able to meet your expectations.

We appreciate your continuous support and hope to see you again soon.

Best regards,

The team at Serenity Hair & Beauty Rooms

Massage and Facial

Tina Mccaffrey
18th Aug 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

The massage and facial were amazing,
Ellinor has a lovely nature and is very professional . She is consistently excellent in what she does and always pays attention to detail .

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Response from Serenity Hair & Beauty Rooms

Hi Tina,
Thank you for taking the time to leave us such a lovely review. We are so glad to hear that you enjoyed your massage and facial at our salon.
We agree, Ellinor is an amazing therapist with a wonderful nature, and we are lucky to have her as part of our team. We are also happy that you found her to be professional and attentive to detail.
We strive to consistently provide top-quality services, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to Serenity soon.
Best regards,
The team at Serenity Hair & Beauty Rooms

Serenity bl8ss

Louise
17th Aug 2024
Team Member: Abbie
5.0

Abbie did a great job, my hair was lovely and shiny and to top it off my partner commented that he liked my hair!!!
Always a lovely experience, coffee, head massage - fabulous hair - who could ask for more!?

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Response from Serenity Hair & Beauty Rooms

Hi Louise,

Thank you so much for taking the time to leave us such a lovely review! We're delighted to hear that you had a great experience with Abbie and that you love your shiny hair. It always makes our day to hear that our clients are happy with their results.

We're also glad to hear that your partner noticed and liked your hair - nothing beats a nice compliment, especially from a loved one! We strive to provide not only great hair, but a relaxing and enjoyable experience for all of our clients, so we're thrilled to know that we succeeded with you.

We hope to see you again soon and we'll make sure to have that coffee and head massage ready for you. Thanks again for choosing us and for your kind words.

Best wishes,
The team at Serenity Hair & Beauty Rooms

keeping ahead

Mike Seaby
17th Aug 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

A1 as usual

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Response from Serenity Hair & Beauty Rooms

Hey Mike,

Thanks for your kind words! It's always wonderful to hear that we're delivering great service as usual. We're so glad that you had a positive experience at our salon.

We're constantly striving to provide top-notch services and it's lovely to know that our efforts are appreciated. We would love to see you again soon at our salon!

Thank you for taking the time to write this review and for choosing us for your hair and beauty needs. We truly value you as our customer.

Take care and have a great day!

The team at Serenity Hair & Beauty Rooms

Great stylist

Paula Cross
12th Aug 2024
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Thanks Lia a lovely cut and colour again

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Response from Serenity Hair & Beauty Rooms

Dear Paula,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a lovely cut and colour experience with Lia at our salon.

It is always a pleasure to hear positive feedback from our customers, and we are thrilled to know that you are happy with the results. We strive to provide high-quality services and create a welcoming environment for our clients, and it is wonderful to know that we have achieved that with you.

We look forward to seeing you again soon and providing you with another exceptional experience. Thank you for choosing our salon for your hair and beauty needs.

Best regards,

The Team at Serenity Hair & Beauty Rooms

Excellent Pedicure!

Dee Le Lacheur
8th Aug 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Another wonderful gel pedicure from the ever smiling Ellinor - always so friendly & helpful and a real asset to Serenity.

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Response from Serenity Hair & Beauty Rooms

Hi Dee Le Lacheur,

Thank you so much for taking the time to leave us a review. We appreciate your kind words about Ellinor and are so glad to hear that you had another wonderful gel pedicure with her. She truly is a valuable member of our team, always with a smile and ready to help in any way she can.

We are thrilled to know that you feel she is an asset to our salon and we couldn't agree more. We will be sure to pass along your lovely comments to her.

We can't wait to welcome you back to Serenity for your next visit. Thank you again for your feedback and for being a loyal customer.

Warmly,
The team at Serenity Hair & Beauty Rooms

I won’t go anywhere else for nails

Sophie De-Roe
8th Aug 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

I’ve been going to Serenity for more than 10 years Ellinor is the best she always makes me feel so welcome and wanted and she does the best job on my gel mani/pedi the nails last for weeks and weeks I won’t go anywhere else if I can help it it’s a beautiful salon with lovely people and a nice ambience it feels like home.

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Response from Serenity Hair & Beauty Rooms

Hi Sophie,

Thank you so much for your kind words and for being a loyal customer for over 10 years! We're thrilled to hear that Ellinor makes you feel welcome and wanted, as providing exceptional service is our top priority at our salon. We're glad that you're happy with your gel mani/pedi and find it lasting for weeks on end. Your positive feedback about our salon and team truly means a lot to us.

We hope to continue providing you with a comfortable and inviting atmosphere, and a home away from home experience. Thank you again for choosing our salon, and we look forward to seeing you soon!

Best wishes,
The team at Serenity Hair & Beauty Rooms

Relaxing

Sandra Beal
6th Aug 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor was very welcoming and always makes me feel very relaxed. I always enjoy my treatments she does for me.

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Response from Serenity Hair & Beauty Rooms

Hi Sandra,

Thank you for taking the time to leave us a review. We are so happy to hear that you enjoyed your treatments with Ellinor at our salon. Providing a welcoming and relaxing experience for our clients is our top priority, and we are glad to hear that she succeeded in making you feel that way.

We look forward to seeing you again soon and providing you with another enjoyable experience. Thank you for choosing our salon for your beauty needs.

Warm Regards,
The Team at Serenity.

Colour treatment

Nadine Davies
6th Aug 2024
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Fantastic service went above and beyond when I needed to pop back and were really understanding and helpful with all my needs. Thank you!

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Response from Serenity Hair & Beauty Rooms

Hi Nadine,

Thank you so much for your kind review. It always makes us happy to hear that our team went above and beyond for our clients. We're grateful that you found our service exceptional and accommodating. We strive to make sure that our clients feel heard and understood.

We really appreciate your support and we're looking forward to seeing you again soon for all your beauty needs. Take care!

Warmly,
The team at Serenity Hair & Beauty Rooms

Great salon

Sophie Welsh
5th Aug 2024
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Found a wonderful hairdresser who consistently cuts and colours my hair exactly how I want it!

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Response from Serenity Hair & Beauty Rooms

Hi Sophie!

Thank you so much for the lovely review. We are thrilled to hear that you had a great experience at our salon and that our hairdresser was able to give you the perfect cut and color. Your satisfaction is our top priority and we are dedicated to making sure you leave our salon feeling confident and happy with your hair.

Please do not hesitate to reach out to us if you have any questions or need further assistance. We truly appreciate your support and hope to see you again soon.

Best,
The team at Serenity Hair & Beauty Rooms

Serenity Salon

Jo Pavitt
4th Aug 2024
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Had a lovely blow dry by Lia today. Always a pleasant & relaxing experience. They have good coffee here too!

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Response from Serenity Hair & Beauty Rooms

Hi Jo,
We're so happy to hear that you enjoyed your blow dry by Lia at our salon! We pride ourselves on creating a pleasant and relaxing experience for our clients, and it's great to know that we've succeeded with you.
Thank you for also mentioning our good coffee - we love hearing positive feedback about our salon and all its offerings.
Thank you for choosing our salon for your hair and beauty needs. We can't wait to welcome you back to Serenity soon!
Best,
The team at Serenity Hair & Beauty Rooms

Cut blow dry etc

Trisha Napier
4th Aug 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Fabulous haircut and superb experience at the salon. Including kind and thoughtful shampoo etc from Rachel. Looking forward to next appointment. Always a pleasure.

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Response from Serenity Hair & Beauty Rooms

Hi Trisha,

Thank you so much for taking the time to leave us a lovely review! We're thrilled that you had a fabulous haircut and a superb experience at our salon. Our team takes great pride in providing top-notch services to our clients.

We're glad that Rachel's kind and thoughtful shampoo made a difference in your visit. We'll be sure to pass along your kind words to her. We're already looking forward to your next appointment and can't wait to see you again. It's always a pleasure having you at our salon.

Best regards,
The Team at Serenity Hair & Beauty Rooms

Lovely service from lovely Lia

Charlie Baker
2nd Aug 2024
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lia was a delight as always. Cut and blow dried my hair beautifully and is always so nice to talk to x

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Wash Hair cut .

Rita Durden
2nd Aug 2024
Team Member: Mark
4.5
Appointment verified by SaloniQ Software

Always very happy with my hair cut .

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Fantastic new haircut

Lucy Durman
1st Aug 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark always cuts my hair brilliantly and this time he suggested a new look. And I am really pleased. My husband said it reminded him of how I looked when he met me 40 years ago!

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Response from Serenity Hair & Beauty Rooms

Hi Lucy,

Thank you so much for taking the time to leave us a review! We are so glad to hear that you had a great experience with Mark at our salon. It's always refreshing to try something new and we are thrilled to hear that you are pleased with your new look. We love hearing that your husband even noticed the change and was reminded of your younger days.

We will make sure to pass on your kind words to Mark and the rest of our team here at Serenity. We can't wait to see you again and continue providing you with top-notch services. Have a lovely day!

Warmly,
The team at Serenity Hair & Beauty Rooms

Hairdo

Nora Maunsell
31st Jul 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

I was very satisfied as always. Abbie discussed with me what I wanted and carried out my wishes. Beth washed my hair and gave me a very soothing massage. Thank you!

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Response from Serenity Hair & Beauty Rooms

Hi Nora,

Thank you so much for taking the time to leave us such a kind review! We are delighted to hear that you were satisfied with your experience at our salon. Our team at Serenity always strives to listen to our clients' wishes and ensure they are happy with the end result. We are glad that Abbie and Beth were able to provide you with the services you desired. We will be sure to pass on your compliments to them.

We hope to see you again soon for another relaxing visit to our salon.

Warmly,
The Team at Serenity Hair & Beauty Rooms

You look a million dollars, love your hair

Barbara Denman
28th Jul 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

As always I bounced out of Serenity with Mark magicking fabulous hair (and mustn't forget Kim giving me twinkly pedicure toes). The last time a couple actually rushed to catch up with me on George Street and the man said YOU look a million dollars and the woman added I love your hair !Though initially startled, let's face it, how often does this happen to me, a 71 year old widow? Delighted I waved back towards Serenity. So thank you!

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Response from Serenity Hair & Beauty Rooms

Hi Barbara,

Thank you so much for sharing your wonderful experience at our salon. We are thrilled to hear that you left feeling fabulous after your visit with us. We are especially glad that Mark and Kim were able to work their magic and give you a beautiful hair and pedicure treatment.

It's always a joy to hear that our clients receive compliments from others after leaving our salon. We are proud to have such a talented team who can make anyone feel like a million dollars, regardless of age.

Thank you for choosing Serenity Hair & Beauty Rooms. We look forward to welcoming you back for another indulgent experience.

Best,
The team at Serenity Hair & Beauty Rooms

Good times...

Sylvie Worthy
27th Jul 2024
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

As always, friendly, helpful and professional

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Response from Serenity Hair & Beauty Rooms

Dear Sylvie,

Thank you so much for taking the time to review your experience at our salon. We are thrilled to hear that you found our team to be friendly, helpful and professional – that is always our goal!

We truly appreciate your continued support and we look forward to seeing you again soon. Thank you for choosing us for your hair and beauty needs.

Warmly,

The Team at Serenity Hair & Beauty Rooms

Thank you

Jean Prior
26th Jul 2024
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lia always cuts my hair so well - always really pleased

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Response from Serenity Hair & Beauty Rooms

Hi Jean,

Thank you for taking the time to leave us a positive review! We are glad to hear that you are always pleased with the haircut from Lia. We will make sure to pass along your kind words to her.

At our salon, we strive to provide each client with a high-quality and satisfying experience. It's wonderful to know that Lia has consistently met your expectations. We truly value your feedback and look forward to seeing you again soon for your next haircut!

Sincerely,

The Team at Serenity Hair & Beauty Rooms

Crouch

Gllenda
26th Jul 2024
Team Member: Mark
5.0

First visit, made very welcome.

Mark listened to me and advised me. Really pleased with the cut and style. I enjoyed my visit and happily booked another appointment.

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Response from Serenity Hair & Beauty Rooms

Dear Glenda,

We are so glad to hear that you felt welcome during your first visit to our salon. It means a lot to us to make our clients feel comfortable and at ease. We are also happy that you were pleased with your haircut and styling. Our team takes pride in listening to our clients and providing expert advice to achieve your desired look.

We look forward to seeing you again for your next appointment. We hope to make every visit just as enjoyable as the first. Thank you for choosing us for your hair and beauty needs.

Best,
Team at Serenity Hair & Beauty Rooms

Nails

Marion Hartley
26th Jul 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

It’s the first time in 73 years that I have been to a salon to get my nails done, hands and feet and I thoroughly enjoyed it. Elinor was so friendly and put me at ease immediately. For just a file and paint the finish is incredible, thank you.

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Response from Serenity Hair & Beauty Rooms

Hi Marion,

Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you had a great experience at our salon with Ellinor. She is truly an expert at making our clients feel comfortable and at ease.

We are happy to know that you enjoyed your nail services and were pleased with the finish. It means a lot to us that you had a positive experience on your first visit to a salon in 73 years! We hope to welcome you back soon for another pampering session.

Take care and thank you for choosing us.

Sincerely,
The team at Serenity Hair & Beauty Rooms

Cut

Pat williams
24th Jul 2024
Team Member: Abbie
5.0

Brilllant cut as always

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Response from Serenity Hair & Beauty Rooms

Hi Pat,

Thank you for taking the time to leave us a review. We are thrilled to hear that you had a brilliant cut during your recent visit to our salon. Our team works hard to ensure that all of our clients leave feeling satisfied with their hair.

We hope to continue providing you with top-notch service and haircuts, and we can't wait to see you again soon.

Best regards,

The team at Serenity Hair & Beauty Rooms

Waxing

Imogen
22nd Jul 2024
Team Member: Ellinor
5.0

I've had 2 waxes now with Elinor now and have been very happy with the process and the results. She made me feel super comfortable and is great at her job.

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Response from Serenity Hair & Beauty Rooms

Hi Imogen,

Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you had a positive experience with Elinor during your waxing appointments. We strive to make all of our clients feel comfortable and well taken care of, so it's wonderful to know that Elinor did just that for you.

We appreciate your kind words and look forward to seeing you again at Serenity Hair & Beauty Rooms. Have a fabulous day!

Best wishes,
The Team at Serenity Hair & Beauty Rooms

Excellent cut

Charlotte
22nd Jul 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Abbie has been cutting my hair for the past couple years. I am always delighted with the cut and finish.

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Response from Serenity Hair & Beauty Rooms

Hi Charlotte,

We're so happy to hear that you have been a long-time client of Abbie's and have always been delighted with your haircuts! Abbie is truly talented and we're lucky to have her on our team. Thank you for taking the time to leave such a kind review, it means a lot to us.

We always strive to provide the best haircuts and finishes for our clients and we're glad to hear that you have consistently had a great experience with us. We look forward to seeing you again soon for your next haircut!

Best,
The team at Serenity Hair & Beauty Rooms

Pedicure

Sarah Harrison
19th Jul 2024
Team Member: Ellinor
4.5
Appointment verified by SaloniQ Software

Friendly service - lovely foot massage

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Response from Serenity Hair & Beauty Rooms

Hi Sarah,

Thank you so much for taking the time to leave a review for us. We are thrilled to hear that you had a great experience at our salon and enjoyed our friendly service. We work hard to create a welcoming and relaxing environment for all our clients.

Our team takes pride in their attention to detail and keeping our customers comfortable during treatments, so we are delighted that your foot massage was lovely. Your feedback means the world to us, and we appreciate your support.

Thank you again for choosing our salon. It was a pleasure having you as our guest, and we look forward to seeing you again soon!

Best wishes,

The team at Serenity Hair & Beauty Rooms

Great new cut

Dee Harvey
18th Jul 2024
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

I liked Andrew's suggestion & it was a great haircut

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Response from Serenity Hair & Beauty Rooms

Hi Dee, thank you for taking the time to leave us a review. We are so glad to hear that you received a great haircut. Our team at Serenity Hair & Beauty Rooms always strive to give our clients the best experience possible. We hope to see you again soon. Take care! The team at Serenity Hair & Beauty Rooms.

Great in every way

Mindy Lindars
16th Jul 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

The lady that washed my hair was excellent. So gentle in brushing out my very knotty let my hair. Then Abbie worked her magic. One happy customer. Thank you

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Response from Serenity Hair & Beauty Rooms

Hi Mindy,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with us. Our team takes great pride in providing gentle and excellent service to all of our clients.

We're glad Abbie was able to work her magic. We always aim to leave our customers feeling happy and satisfied.

Thank you for choosing us and we look forward to seeing you again soon!

Best,
Serenity Hair & Beauty Rooms team

Haircut

Karen Roskell
13th Jul 2024
Team Member: Lia
4.0
Appointment verified by SaloniQ Software

Great haircut very pkeased

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Response from Serenity Hair & Beauty Rooms

Dear Karen,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you were pleased with your haircut. It means a lot to us to know that our customers are happy with our services.

We will be sure to pass your kind words on to our talented team. They work hard to provide the best haircuts and beauty treatments for our clients.

We appreciate your support and look forward to seeing you again soon.

Take care,
The Team at Serenity Hair & Beauty Rooms

My haircut

Stephen Bartlett
12th Jul 2024
Team Member: Michael
4.5
Appointment verified by SaloniQ Software

Michael was great as usual!

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Response from Serenity Hair & Beauty Rooms

Hi Stephen,

We're so glad to hear that Michael provided you with a great experience at our salon. Thank you for taking the time to share your feedback with us.

We strive to provide excellent services and we're happy to see that Michael has consistently met your expectations. We'll be sure to pass along your kind words to him.

Thank you for being a valued client and for choosing our salon for your hair and beauty needs. We look forward to seeing you again soon!

Warmly,
The Serenity Hair & Beauty Rooms Team

Facial

Barbara
11th Jul 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Always a very friendly atmosphere. 1st class treatments

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Response from Serenity Hair & Beauty Rooms

Hi Barbara,

Thank you for taking the time to leave us a review. We greatly appreciate your kind words about our salon. We pride ourselves on providing a friendly and welcoming atmosphere for all our clients.

We are happy to hear that you enjoyed your first-class treatments with us. Our team works hard to ensure that our clients have a relaxing and enjoyable experience at our salon.

Thank you again for your feedback. We hope to see you back at our salon soon.

Sincerely,

The Team at Serenity Hair & Beauty Rooms.

Facial

Barbara Collison
11th Jul 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Always a very friendly atmosphere. 1st class treatments

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Response from Serenity Hair & Beauty Rooms

Hi Barbara,

Thank you so much for taking the time to leave a review for our salon. We are delighted to hear that you enjoyed your experience with us and found the atmosphere friendly. We take pride in creating a welcoming environment for all our clients.

We are also pleased to know that you were satisfied with the treatments you received. Our team at Serenity Hair & Beauty Rooms strives to provide top-notch services to all our guests.

Thank you again for choosing our salon and for leaving such kind words. We hope to see you again soon!

Best regards,

The team at Serenity Hair & Beauty Rooms

Really kind and professional

Johanna Giles
9th Jul 2024
Team Member: Michael
5.0

I enjoyed my visit.
Happy with my hair cut and blow dry.

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Response from Serenity Hair & Beauty Rooms

Hi Johanna,

Thank you so much for your kind words! We're very pleased to hear that you enjoyed your visit at our salon and that you were happy with your hair cut and blow dry. Our team takes great pride in providing excellent services and we are glad to have met your expectations.

We hope to see you again soon and provide you with another exceptional experience at our salon.

Best wishes from the team at Serenity Hair & Beauty Rooms.

Great salon and stylist

Jacqui Homewood
5th Jul 2024
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lovely salon. Professional service and very friendly talented staff.

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Response from Serenity Hair & Beauty Rooms

Hi Jacqui,

Thank you so much for taking the time to leave us such kind words! We're delighted that you had a lovely experience at our salon and enjoyed our professional service and talented staff. We truly appreciate your support and we hope to see you again soon for another pampering session.

Take care,

The Serenity team

Long time happy customer

Dale Erlank
5th Jul 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Abbie is such an asset to Serenity. I always enjoy having my hair cut by her, she is always professional and friendly.

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Response from Serenity Hair & Beauty Rooms

Hi Dale,

Thank you so much for your lovely review! We couldn't agree more - Abbie is an amazing member of our team and we're lucky to have her. We're glad to hear that you always have a great experience with her and that she's both professional and friendly.

We hope to see you again soon at Serenity and we'll make sure to share your kind words with Abbie. Thank you for choosing us for your hair needs!

Best,
The team at Serenity Hair & Beauty Rooms

Great experience!!!

Bianca Bueno
2nd Jul 2024
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Michael is an amazing hairdresser. He is honest and exceptionally skilled. Since moving to Hastings four years ago, I've only had my hair cut by Michael!

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Response from Serenity Hair & Beauty Rooms

Hi Bianca Bueno,

Thank you so much for leaving such a lovely review about Michael! We are thrilled to hear that you have been a loyal customer and have had such a positive experience with his services.

We are so grateful for your support and for choosing our salon for your hair needs. We strive to have a team of skilled and honest professionals like Michael who are dedicated to providing the best service possible.

We look forward to seeing you again soon, and please don't hesitate to reach out if you need anything.

Warm regards,

The team at Serenity Hair & Beauty Rooms

Cut and Blowdry

Jenny Turner
29th Jun 2024
Team Member: Mark
4.5
Appointment verified by SaloniQ Software

Great haircut,always an excellent service

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Response from Serenity Hair & Beauty Rooms

Hi Jenny,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great haircut and that you consistently receive an excellent service at our salon.

We strive to provide the best experience for our clients and it is always wonderful to receive positive feedback. Your satisfaction is our top priority, so it truly means a lot to us.

Thank you for choosing our salon and we look forward to seeing you again soon.

Best,
The Team at Serenity Hair & Beauty Rooms

Serenity rocks!

Fiona Eastes
27th Jun 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

I love coming to get my eyebrows done with Ellinor. It's relaxing and she is so lovely and it's great catching up with her. The atmosphere is spot on too.

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Response from Serenity Hair & Beauty Rooms

Dear Fiona, we are thrilled that you enjoyed your experience with our talented therapist, Ellinor! We take great pride in providing a relaxing and friendly atmosphere for our clients. Thank you for taking the time to share your positive review. We can't wait to see you again soon for your next eyebrow appointment. Take care! Team at Serenity Hair & Beauty Rooms.

Brilliant Haircut

Anonymous
27th Jun 2024
5.0

This is the second time Mark has cut my hair. I am so pleased with the way he has transformed my style. He cuts hair so well and really listens to what you need for a haircut.

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Response from Serenity Hair & Beauty Rooms

Dear valued customer,
Thank you so much for taking the time to write this lovely review. We are thrilled to hear that you had a great experience with Mark for the second time at our salon.
At Serenity Hair & Beauty Rooms, we strive to provide our customers with the best service possible and we are so glad to see that Mark's skills and attentive listening helped to transform your style.
We value your patronage and look forward to serving you again soon.
Best regards,
The team at Serenity Hair & Beauty Rooms

Wonderful

Dawn Matthews
27th Jun 2024
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Thank you Lia once again for your time and expertise. Always love coming to Serenity, can highly recommend.

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Response from Serenity Hair & Beauty Rooms

Dear Dawn,

Thank you so much for taking the time to leave us a review about your recent visit to our salon. We are thrilled to hear that you have once again enjoyed your experience with us and that you can highly recommend us. It is always lovely to have you here at Serenity.

We truly appreciate your kind words and are glad that Lia's expertise has met your expectations. We will make sure to pass on your compliments to her. Thank you for choosing us as your go-to salon for your hair and beauty needs.

We look forward to welcoming you back soon and providing you with another relaxing and rejuvenating experience.

Best regards,
The Serenity Hair & Beauty Rooms Team

Wonderful

Gail Cohen
25th Jun 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Always a lovely moment of relax, renew and pamper. And a new hair cut. Thank you Abbie 🙏🏼🩷

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Response from Serenity Hair & Beauty Rooms

Dear Gail Cohen,

Thank you for taking the time to leave a review for us. We are delighted to hear that your experience at our salon was a wonderful moment of relaxation and pampering, along with a new haircut by our Senior stylist Abbie. We will be sure to pass on your kind words to her.

At Serenity, we strive to provide our clients with a serene and rejuvenating experience. We are happy to know that we were able to meet your expectations. We hope to see you again soon for another enjoyable visit.

Warmest regards,
The Serenity team

Trim

Joanne Graves
23rd Jun 2024
Team Member: Abbie
4.5

Just a trim this time but Abbie has worked her magic again!

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Response from Serenity Hair & Beauty Rooms

Hi Joanne, thanks for leaving us such a lovely review! We're delighted to hear that you were happy with your recent trim by Abbie. She's a talented stylist and we're lucky to have her on our team. Thank you for trusting us with your hair and we hope to see you again soon for your next transformation. Take care, The Serenity Hair & Beauty Rooms team

Always a pleasure …

Christine Shephard
22nd Jun 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Elinor always does a great job. Very happy

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Response from Serenity Hair & Beauty Rooms

Hi Christine,

Thank you for taking the time to write this lovely review! We are thrilled to hear that Ellinor always does a great job for you and that you are always happy with the results. We will be sure to pass along your kind words to her. It's always our goal to leave our clients feeling happy and satisfied, so we greatly appreciate your feedback.

Thank you again for your support, Christine. It means a lot to us. We can't wait to see you for your next appointment.

Best,
The team at Serenity Hair & Beauty Rooms.

Always a pleasure

Louise Robbins
22nd Jun 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Very pleased with my cut today. The added treatment has left my hair pleasingly shining.
Abbie was, as ever excellent! Thank you and see you in 8 weeks!

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Response from Serenity Hair & Beauty Rooms

Hi Louise!

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you were pleased with your cut and that the added treatment left your hair shining. Our team always strives to provide exceptional service and it's wonderful to hear that Abbie did just that for you.

We can't wait to see you again in 8 weeks and make sure your hair continues to look its best. Thank you for choosing us for your hair and beauty needs.

Warmly,
The team at Serenity Hair & Beauty Rooms

Pleasing visit to Serenity

Jo Pavitt
21st Jun 2024
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Had another relaxing & pleasant visit to Serenity today for a lovely blow dry by Lia. Always a pleasure to visit here, everyone is so nice, professional & friendly, recommended.

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Response from Serenity Hair & Beauty Rooms

Hi Jo,
Thank you so much for your kind words about our salon. We are delighted to hear that you enjoyed your recent visit and were pleased with your blow dry by Lia. Our team takes great pride in providing a relaxing and friendly atmosphere for all our clients. We appreciate your recommendation and look forward to welcoming you back in the future.
Best wishes,
The Serenity Hair & Beauty Rooms team

Fantastic

stacey hart
21st Jun 2024
Team Member: Ellinor
5.0

Fab service as always . I wouldn’t go anywhere else.

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Response from Serenity Hair & Beauty Rooms

Dear Stacey, thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you are always happy with our services and wouldn't go anywhere else! It truly means a lot to us when our clients are satisfied with their experience at our salon. We look forward to seeing you again soon! Thank you for your support and for being a valued client of ours. Take care, Team at Serenity Hair & Beauty Rooms.

Micheal works his magic

Jodie Perkins
20th Jun 2024
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Four months of root growth and split ends, Micheal to the rescue. Thanks a bunch:-) x

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Response from Serenity Hair & Beauty Rooms

Hi Jodie,

Thank you so much for taking the time to share your experience at our salon. We are glad to hear that you had a great visit with Michael and were happy with the results. We are always happy to provide our clients with the best hair care solutions, especially when it comes to root growth and split ends! So, it makes us really happy that we could help you achieve the results you were looking for.

Your kind words are much appreciated and we hope to see you again soon at our salon. Take care and stay safe!

Thank you,
The Team at Serenity Hair & Beauty Rooms

Facial

Mary Pryce
19th Jun 2024
Team Member: Ellinor
4.5

It was super great. I like the result after my Facial, Elinor understanding in given my visit a relaxing experience….. with great results glowing skin.

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Response from Serenity Hair & Beauty Rooms

Hi Mary,

Thank you for taking the time to leave us a review. We are so glad to hear that you had a super great experience with us at Serenity Hair & Beauty Rooms!

Our team strives to provide our clients with relaxing and enjoyable visits, while also achieving great results like your glowing skin. We will make sure to pass along your kind words to Ellinor, who did an excellent job with your facial.

We hope to see you again soon for another pampering session.

Best,
The Team at Serenity Hair & Beauty Rooms

Hairdo

Nora Maunsell
18th Jun 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

As always Abbie and I discussed what I wanted and she did exactly that. She is always courteous and friendly and I enjoy the whole experience. Rachel washed my hair snd gave me a head massage which was very relaxing. 5 stars!
Thank you.

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Response from Serenity Hair & Beauty Rooms

Hi Nora,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a wonderful experience at our salon. We pride ourselves on providing excellent customer service and it is great to know that Abbie and Rachel met your expectations.

At Serenity, we strive to create a relaxing and enjoyable experience for all our clients and we are delighted to hear that you found the head massage to be very relaxing. We hope to continue providing you with the same level of service in the future.

Thank you for choosing our salon and for your continuous support. We truly appreciate it. Have a great day!

Best wishes,
The team at Serenity Hair & Beauty Rooms.

Highly recommend

Emily R
18th Jun 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Abbie really listens and advises and I’m always pleased with the results. There is a lovely, peaceful atmosphere in Serenity and the staff are always polite and welcoming

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Response from Serenity Hair & Beauty Rooms

Hi Emily R,

Thank you for leaving us a lovely review! We're so glad to hear that you always leave the salon feeling pleased with your results. We pride ourselves on creating a peaceful atmosphere at Serenity and our staff will always be happy to listen and advise you, just like Abbie did. Your kind words about our team being polite and welcoming mean a lot to us.

Thank you for taking the time to share your experience with others. We can't wait to see you again soon!

Best wishes,
The Team at Serenity Hair & Beauty Rooms