Serenity Hair & Beauty Rooms

46 - 47 High Street , Hastings, East Sussex, TN34 3EN

About us

Serenity Hair and Beauty Rooms is situated in the heart of Hastings Old Town.

We are an award-winning L'Oréal flagship salon with a team of friendly, attentive professionals trained in hairdressing and a range of beauty treatments.

We stock the luxury skincare brand Elemis, so why not come and indulge with a treatment in our spa room in this sea-side town?

We pride ourselves on high levels of customer service and have won many awards, including "salon of the year" three times. The Serenity team are looking forward to helping you achieve all your hair and beauty requirements.

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday Closed
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body

Reviews

4.92
2,613 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Amazing service

Lesley Polley
20th Sep 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

I called Serenity on the off chance they cd fit me in. I was staying in the area. Izzy listened carefully to the problems I had with my hair and produced an immaculate new style! thanks Izzy x

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Lesley,

Thank you so much for taking the time to write such a lovely review about your experience at our salon. We are delighted to hear that you enjoyed your visit and that Izzy was able to provide you with an immaculate new style.

Our team at Serenity Hair & Beauty Rooms always strive to listen carefully to our clients' needs and we are thrilled that Izzy was able to deliver exactly what you were looking for. We hope to have the opportunity to welcome you back in the future and perhaps try out some of our other services.

Thank you again for your kind words and we look forward to seeing you soon.

Best,
The Team at Serenity Hair & Beauty Rooms

A lovely afternoon

Diane Corr
18th Sep 2026
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Thank you Mark for the colour- I love it ! And thanks also to Rachel and Leah for washing and blow dry. Everyone was so friendly and welcoming - I really enjoyed my salon experience today ! Thank you !

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Diane Corr,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you loved your colour done by Mark and enjoyed your overall experience at our salon.

Our team takes great pride in providing excellent services and creating a welcoming atmosphere for our clients. It's wonderful to hear that our team members Rachel and Leah made your visit even more enjoyable with their amazing washing and blow dry skills.

We truly appreciate your support and we can't wait to see you again soon at Serenity Hair & Beauty Rooms.

Best regards,
The Serenity Hair & Beauty Rooms team

Great cut

Anonymous
18th Sep 2026
4.5

Great cut as always by Lia

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi there!

We are thrilled to hear that you had a great experience at our salon. Thank you so much for taking the time to leave us a review. We are delighted that Lia provided you with a fantastic cut as always.

We always strive to provide our clients with high-quality services, and we are happy to see that reflected in your review. Your support means a lot to us at Serenity Hair & Beauty Rooms.

Thank you again for choosing our salon and for being a loyal customer. We look forward to welcoming you back for your next visit.

Warmly,
The team at Serenity Hair & Beauty Rooms

Cut and blow dry

Ellie Cook
17th Sep 2026
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

It’s always a lovely experience going to Serenity. There is a relaxed and welcoming atmosphere. I would 100% recommend Lia, she did another great haircut and does the best blowdry!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Ellie,

Thank you so much for taking the time to leave such a kind review! We're thrilled to hear that you had a lovely experience at our salon. Our team takes great pride in creating a relaxed and welcoming atmosphere for all our clients.

We are so glad that Lia was able to provide you with another great haircut and blowdry. We will make sure to pass on your kind words to her. We truly value your recommendation and look forward to seeing you again soon!

Warm regards,
The team at Serenity Hair & Beauty Rooms

Cryotherapy

Kaye Sayer-Mayers
17th Sep 2026
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

Kim is a great and knowledgable therapist and gives a good service and aftercare information.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Kaye,

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that your experience with Kim was enjoyable and that you found her to be knowledgeable and skilled.

We take great pride in our team here at Serenity and it brings us joy to know that our clients are happy with the service they receive. Providing aftercare information is important to us as we want to make sure our clients are able to maintain their results and feel their best long after leaving our salon.

Thank you again for your kind words, we truly appreciate it. We look forward to welcoming you back to Serenity Hair & Beauty Rooms in the future.

Best wishes,
The Serenity team

Thank you

Mia Stretton
15th Sep 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

Thank you so much for your care and understanding
Beautiful cut
Look forward to working with you again to achieve my goal which professionally you know how
Lots of love
Mia x

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Mia,

Thank you for taking the time to write a review. We are thrilled to hear that you had a great experience With Izzy at our salon and that you were pleased with your cut. Our team at Serenity Hair & Beauty Rooms takes pride in providing exceptional services and ensuring our clients' satisfaction. We look forward to working with you again to help you achieve your hair goals.
Sending you lots of love and looking forward to seeing you soon.
Best,
Team at Serenity Hair & Beauty Rooms

Salon visit

Alex Mclaughlin
15th Sep 2026
Team Member: Lia
4.0
Appointment verified by SaloniQ Software

Wonderful join b as usual - big thanks

Service
Value
Result
Cleanliness
Atmosphere

Hair cut

Lauren
7th Sep 2026
Team Member: Phoebe
5.0

I had a cut and blow dry by Phoebe today which was amazing, she done a consultation and discussed about what I wanted and then a lovely hair wash and head massage followed by the cut and a blow dry with some added curls.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Lauren,

Thank you for leaving a kind review for our salon. We are so happy to hear that you had an amazing cut and blow dry by Phoebe. It's great to know that she took the time to have a consultation and discuss your desired look before delivering a lovely hair wash and head massage. We're glad you enjoyed the added curls too!

It means a lot to our team at Serenity that you had a wonderful experience with us. Thank you for choosing us for your hair and beauty needs. We hope to see you again soon for another pampering session!

Best wishes,
The Team at Serenity Hair & Beauty Rooms

Eye lashes and eyebrows dyed

Karey Gillam
5th Sep 2026
5.0
Appointment verified by SaloniQ Software

I’m still not sure of the ladies name but she very gentle and kind.
Lovely results

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Karey, thank you so much for taking the time to leave us a review. We're happy to hear that you had a gentle and kind experience with Kim. We strive to provide a welcoming and relaxing atmosphere for all of our clients. It's great to know that you were pleased with the results of your visit. We appreciate your support and hope to see you again soon. Take care!
- The Serenity Hair & Beauty Rooms team

Amazing blow dry

Wendy Day
5th Sep 2026
Team Member: Beth
5.0
Appointment verified by SaloniQ Software

Booked for a was and blow dry with Beth this is the second time Beth has done this for me . Beth listened carefully to what I wanted and did an amazing job will defy e returning .

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Wendy,

Thank you for your lovely review and for choosing us for your hair needs. We are so happy to hear that Beth did an amazing job with your wash and blow dry, and that you were satisfied with the results. Our team always strives to carefully listen to our clients' needs and provide exceptional service.

We are looking forward to having you back at our salon and helping you achieve beautiful hair again. Thank you for trusting us and taking the time to share your positive experience.

Take care,

The team at Serenity Hair & Beauty Rooms

Haircut

Laetitia Yhap
4th Sep 2026
Team Member: Frances
5.0
Appointment verified by SaloniQ Software

It was the best most considerate haircut/style l have ever had. Thankyou

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Laetitia,

Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that you had the best and most considerate haircut/style with us. It means a lot to our team to know that we were able to exceed your expectations.

We strive to provide our clients with exceptional service and we are glad that it reflected in your experience with us. We truly appreciate your kind words and we hope to see you again soon.

Take care and stay beautiful!

The team at Serenity Hair & Beauty Rooms

Hair cut and blow dry

Jean Collins
3rd Sep 2026
Team Member: Frances
5.0
Appointment verified by SaloniQ Software

France’s was brilliant. She was creative and knew what I wanted even before me! The whole experience made you feel very pampered. The hairstyle is amazing.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Jean,

Thank you so much for leaving us such a lovely review! We are thrilled to hear that you had a great experience at our salon. France is truly talented and her creativity never fails to impress. We are glad she was able to understand your vision and give you a hairstyle that you love.

Our team at Serenity Hair & Beauty Rooms takes great pride in pampering our clients and making them feel special. We are happy to know that you felt pampered during your visit.

Thank you once again for your kind words. We look forward to welcoming you back to our salon soon.

Warmly,

The team at Serenity Hair & Beauty Rooms

Excellentè

Anonymous
30th Aug 2026
5.0

It was great! Izzy did a fantastic job!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Reviewer,

Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that Izzy did a fantastic job and that you had a great experience at our salon.

We pride ourselves on providing the best services and making sure our clients feel comfortable and satisfied. Hearing from happy customers like you makes our day!

We hope to see you again soon for more pampering and relaxation. Thank you for choosing Serenity Hair & Beauty Rooms.

Best regards,
The team at Serenity Hair & Beauty Rooms

Fabulous Mark

Barbara Denman
28th Aug 2026
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Always feel and look better after my session with Mark; trust him totally. Despite or perhaps because of his London and international catwalk experience he tunes in to exactly what the client wants and needs. Those of us who are fortunate enough to book his rare talents are so lucky he decided to settle by the seaside!! Thank you Mark!

Service
Value
Result
Cleanliness
Atmosphere

Attentive and warm treatment

Jo M
22nd Aug 2026
Team Member: Kathryn
5.0
Appointment verified by SaloniQ Software

Kathryn has a lovely energy and was really attentive regarding the small details. I love coming to Serenity, it has a really lovely atmosphere

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Jo M,

Thank you so much for taking the time to leave a review. We are thrilled to hear that you enjoyed your experience with Kathryn at our salon. Our team at Serenity Hair & Beauty Rooms strives to create a welcoming and relaxing atmosphere for all of our clients.

We are delighted that Kathryn's energy and attention to detail added to your experience. We truly value your patronage and it brings us joy knowing you love coming to our salon. We look forward to seeing you again soon for another pampering session.

Best regards,

The Team at Serenity Hair & Beauty Rooms

Hair colour , style

Lesley
22nd Aug 2026
Team Member: Lia
5.0

Like to say a big thankyou to Lia for making my grandaughter a bride to be very happy hair looks amazing got it just right for Megan so lovely to see my grandaughter happy and loving her hair. For her big day Thankyou Lia xx

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Lesley,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that Lia was able to make your granddaughter's hair look amazing for her big day. We always strive to make our clients happy and it's wonderful to know that we were successful in making your granddaughter happy and loving her hair. We will make sure to pass along your kind words to Lia, she will be delighted to hear that you were pleased with her services.

Thank you again for choosing our salon for such a special occasion. We hope to see you and your granddaughter again soon!

Best regards,
The team at Serenity Hair & Beauty Rooms

Very good

Emma Griffin
22nd Aug 2026
5.0
Appointment verified by SaloniQ Software

Excellent service

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Emma,

We are delighted to hear that you had an excellent experience at our salon with our beautician Kim. Our team strives to provide top-notch service to all our customers and we are thrilled that we were able to meet your expectations.

Thank you for taking the time to leave a review. We truly appreciate your feedback and it means a lot to us.

We look forward to welcoming you back to Serenity Hair & Beauty Rooms in the future for another wonderful experience.

Take care and see you soon!

Warm regards,

The Team at Serenity Hair & Beauty Rooms

Manicure

Pam Lanceley
22nd Aug 2026
Team Member: Kathryn
5.0

Lovely experience, nice welcome on arrival at salon and very happy with colour and appearance of my nails. Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Pam,

Thank you so much for leaving us such a kind review. We're so glad to hear that you enjoyed your experience at our salon and that you were happy with both the service and results. Your feedback truly means a lot to us.

We strive to provide a welcoming and relaxing environment for all of our clients, so we're delighted to hear that you felt welcomed upon arrival. We're also thrilled that your nails turned out just the way you wanted them to. Our team takes great pride in delivering top-notch services to our clients.

Once again, thank you for choosing our salon. We look forward to seeing you again soon!

Warmly,
The team at Serenity Hair & Beauty Rooms

Best cut ever !

Elise Boreham
16th Aug 2026
Team Member: Frances
5.0
Appointment verified by SaloniQ Software

I came into the salon yesterday for the first time and was immediately welcomed warmly by Frances! I had let my hair go far too long without a cut or treatment... Frances saw a vision and gave me the most beautiful cut, I love it! You can see how much she cares about hair and making her clients feel confident again! Thank you so much I feel like a new woman and will be booking in again soon:)

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hello Elise,

Thank you for taking the time to leave such a lovely review about your recent visit to our salon! We are delighted to hear that Frances gave you a warm welcome and provided you with a beautiful haircut that made you feel like a new woman.

At Serenity Hair & Beauty Rooms, we strive to ensure that every client feels confident and happy with their hair. We are so pleased that Frances was able to achieve this for you. We will be sure to pass along your kind words to her.

Thank you for choosing our salon and we look forward to welcoming you back soon for your next appointment.

Best regards,

The team at Serenity Hair & Beauty Rooms

Mrs

Bianca
15th Aug 2026
5.0

Best services i had in 2 years. Hair cut and blow dry with Frances, best experience and she is a professional and loved her bubbly personality

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Bianca, we are thrilled to hear that you had the best experience with Frances at Serenity Hair & Beauty Rooms! Our team is dedicated to providing top-notch services and we're so glad that you were satisfied with your hair cut and blow dry. We couldn't agree more that Frances is a true professional with a bubbly personality. Thank you for choosing us for your hair needs and we look forward to welcoming you back soon. Best regards, The team at Serenity Hair & Beauty Rooms.

Thank You

Jack
8th Aug 2026
Team Member: Frances
5.0

The whole experience was amazing thank you Frances & everyone else who was in today

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Jack,

Thank you for leaving us such a lovely review! We're thrilled to hear that you had an amazing experience at our salon. Your kind words really mean a lot to us, and we'll be sure to pass them along to Frances and the rest of our team.

We hope to see you again soon for another relaxing hair and beauty treatment. It was a pleasure having you in today.

Warmly,
The Serenity Hair & Beauty Rooms Team

Swedish Massage

Wendy White
8th Aug 2026
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

Had a wonderful 55 minute Swedish full body massage with Kim. Can honestly say was the most amazing massage I have ever experienced. Have already rebooked and highly recommend

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Wendy,

Thank you for taking the time to leave such a lovely review. We are so glad to hear that you had a wonderful experience with Kim during your Swedish full body massage at our salon.

It's always nice to know when our clients leave feeling refreshed and relaxed. We are so happy to hear that you have already rebooked and will be looking forward to welcoming you back for your next appointment.

We really appreciate your recommendation and hope to see you again soon!

Best wishes,
The team at Serenity Hair & Beauty Rooms

Very nice

Ms Patricia Beasley
7th Aug 2026
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

Nice and relaxing. Made my nails look nice again after they have suffered a bit with one thing and another. Kim was lovely and I loved the colour on my nails.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Ms Patricia,

Thank you so much for taking the time to leave such a lovely review. We are glad to hear that your experience at our salon was nice and relaxing, and that your nails look great again! We understand that sometimes things can take a toll on our nails, but we always strive to make them look their best.

We are delighted that you enjoyed the service provided by our lovely team member, Kim. We will be sure to pass on your kind words to her. We hope you continue to love the colour on your nails and we look forward to welcoming you back to our salon soon.

Best wishes from the team at Serenity Hair & Beauty Rooms.

Hair style

Joanna Giles
5th Aug 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

Izzy was so professional , caring and I really enjoyed my visit.
I was delighted with result.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Joanna, thank you for taking the time to leave us a review. We're so glad to hear that you had a great experience at our salon! We take pride in providing professional and caring services to all of our clients. It’s wonderful to hear that you were delighted with the result of your visit. We hope to see you again soon for another enjoyable visit. Warmly, the team at Serenity Hair & Beauty Rooms.

Hairdo

Mrs Nora Maunsell
3rd Aug 2026
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lia discussed with me what I wanted and carried out my wishes. I was very satisfied with the result. Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Mrs Nora,

Thank you for taking the time to leave us a review. We are delighted to hear that you had a satisfactory experience at our salon and that Lia was able to understand and fulfill your specific needs. Our team always strives to provide the best services to our clients and it's heartwarming to know that we have succeeded.

We appreciate your kind words and look forward to welcoming you back to Serenity Hair & Beauty Rooms in the future. Thank you again for choosing our salon.

Warm regards,
Team at Serenity Hair & Beauty Rooms

Haircut and treatment

Lucy Brooker
31st Jul 2026
Team Member: Frances
5.0
Appointment verified by SaloniQ Software

Fantastic haircut and head massage- Very friendly and professional.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Lucy, thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a fantastic haircut and head massage at our salon. Our team strives to provide the best services in a friendly and professional environment, so your feedback is truly appreciated. We hope to see you again soon for another relaxing experience. Take care! Love, the team at Serenity Hair & Beauty Rooms.

Excellent haircut

Delia Elliman
30th Jul 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

Really appreciated the care Izzy took and how carefully she listened to what I wanted.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Delia,

Thank you for taking the time to leave us a review. We are glad to hear that you had a positive experience with Izzy at our salon. Our team strives to provide attentive and attentive service to our clients. It's great to know that Izzy was able to listen carefully and fulfill your desired look. We hope to see you again soon for your next hair and beauty needs.

Best,
The Serenity Team

Great haircut

Svenja Altrogge
30th Jul 2026
Team Member: Frances
5.0
Appointment verified by SaloniQ Software

Fantastic haircut and lovely stylist. Spontaneous appointment being on a holiday in Hastings from Germany. Very flexible team.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Svenja,

Thank you very much for your kind words and for taking the time to share your experience with us. We are so glad that you had a fantastic haircut and enjoyed your time with our lovely stylist. We pride ourselves on having a flexible and accommodating team, so we're happy to hear that we were able to fit you in during your holiday in Hastings from Germany.

We would love to welcome you back whenever you're in town again. Please feel free to reach out to us for an appointment. Thank you for choosing us and we look forward to seeing you soon!

Best regards,
The team at Serenity Hair & Beauty Rooms

Eyebrows and lash tint

Karey Gillam
27th Jul 2026
5.0
Appointment verified by SaloniQ Software

I’m not sure of the ladies name, however she was calm, gentle and very careful.
Really pleased

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Karey,

Thank you for taking the time to leave a review for our salon. We are thrilled to hear that you had a positive experience with our therapist Kim. We strive to create a calm and gentle atmosphere for our clients, ensuring that they feel pampered and well taken care of.

We appreciate your kind words and we are glad that you were pleased with the services provided. It is our goal to always provide top-notch service and make sure our clients leave feeling satisfied.

We would love to have the opportunity to welcome you back to our salon in the future. Thank you again for your review and for choosing us for your hair and beauty needs.

Sincerely,

The Team at Serenity Hair & Beauty Rooms

What a lovely experience at Serenity!

Holly Smallman
24th Jul 2026
Team Member: Kathryn
5.0
Appointment verified by SaloniQ Software

I booked a pedicure, randomily with Kathryn, and will most certainly re-book! The premises are attractive and very clean and the treatment with Kathryn was spot on - relaxing and a great result too! Thanks Serenity!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Holly,

We are so glad to hear that you had a pleasant experience at our salon with Kathryn. Our team at Serenity Hair & Beauty Rooms takes pride in providing top-notch treatments in a clean and serene environment, and we are happy that you were able to relax and achieve great results during your pedicure with us.

We appreciate you taking the time to leave us a review, and we look forward to welcoming you back for your next appointment. Thank you for choosing us and for your kind words.

Take care,

The team at Serenity Hair & Beauty Rooms

10/10

Jemima Amar
24th Jul 2026
Team Member: Frances
5.0
Appointment verified by SaloniQ Software

Amazing cut and style with Frances today. She was incredible! Highly recommend the salon, great atmosphere and friendly staff

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Jemima, thank you so much for leaving such a lovely review about your recent experience at our salon. We are thrilled to hear that you had an amazing cut and style with Frances! Our team works hard to create a welcoming and friendly atmosphere for all our clients, so your kind words mean a lot to us. We truly appreciate you recommending our salon and we look forward to seeing you again soon! Have a wonderful day. Warmly, the team at Serenity Hair & Beauty Rooms.

Brilliant

Tim Devlin
24th Jul 2026
Team Member: Lia
5.0

Brilliant

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Tim,

Thank you so much for taking the time to leave us a review. We really appreciate your kind words and we're glad to hear that you had a brilliant experience at our salon.

It's always our goal to provide our clients with top-notch services and a relaxing atmosphere, so we're delighted to know that we met your expectations.

We hope to have the pleasure of welcoming you back to our salon in the future. Let us know if there's anything we can do to make your next visit even more enjoyable.

Best regards,
The team at Serenity Hair & Beauty Rooms

Beautiful hair cut and welcoming experience

Belle Marsden
23rd Jul 2026
Team Member: Frances
5.0
Appointment verified by SaloniQ Software

Frances was wonderful with my daughter today. We were immediately welcomed with a smile and positivity at reception.

The results were beautiful… my daughter was smiling ear to ear all the way home!

Thank you team, for another welcoming experience! Serenity has a friendly atmosphere with a talented team of staff ✂️💗.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Belle Marsden, thank you for taking the time to leave such a lovely review. We're delighted to hear that you and your daughter had a wonderful experience at our salon. We strive to create a welcoming atmosphere and it's wonderful to hear that our team's positivity and talent were able to make your daughter smile from ear to ear. We hope to see you both again soon for another Serenity experience. Thank you again for your kind words and support!
Best, The team at Serenity Hair & Beauty Rooms

Lovely experience

Joe Malone
21st Jul 2026
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Had not used the salon before but it was recently recommended to me. A lovely relaxing experience. Really happy with the results and will be coming back to the salon again.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Joe,

Thank you so much for taking the time to leave us a review! We're delighted to hear that you had a lovely relaxing experience with us and were happy with the results. It's always great to hear positive feedback from our clients. We greatly appreciate your support and recommendation.

We look forward to seeing you again at our salon and providing you with another wonderful experience. Thank you once again for choosing our salon and for sharing your experience with us.

Best regards,

The team at Serenity Hair & Beauty Rooms

Haircut

Latisha Yhap
21st Jul 2026
5.0
Appointment verified by SaloniQ Software

Great

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Latisha,

Thank you so much for taking the time to leave a review about your experience at our salon. We are so happy to hear that you had a great time with us!

We always strive to provide a relaxing and enjoyable experience for our customers, so we are glad to know that we achieved that for you. We appreciate your kind words and we will be sure to pass them along to our team.

If there is anything else we can do for you, please do not hesitate to reach out. We value your feedback and hope to see you again at Serenity.

Take care!

The Team at Serenity Hair & Beauty Rooms

Cut and blow dry

Kelly Chambers
19th Jul 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

First time visiting Serenity, I was so impressed from the moment I walked in and was met by my hair stylist Izzy she was very friendly and instantly put me at ease. We discussed my haircut, she was very professional and a very talented stylist, best cut I’ve ever had. I have booked again for a colour in 2 weeks time.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Kelly,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had such a positive experience during your visit to our salon. It means a lot to us that you felt welcomed and at ease right from the start.

We're glad that Izzy was able to provide you with excellent service and deliver a fantastic haircut. Our team takes pride in their professionalism and talent, and we're happy to hear that it shows in the results.

We look forward to seeing you again in two weeks for your color appointment. Thank you for choosing us and for sharing your kind words. It means a lot to our team at Serenity Hair & Beauty Rooms.

Warmly,
The team at Serenity Hair & Beauty Rooms

Very relaxing experience

Jane cooke
18th Jul 2026
Team Member: Frances
5.0

I was truly pampered this morning, had a lovely relaxing hair treatment which has left my hair in great condition, followed by a super hair cut thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Jane,

Thank you so much for taking the time to leave such a kind review. We are thrilled to hear that you had a truly pampering experience at our salon. Our team at Serenity Hair & Beauty Rooms strives to provide top-notch service and we are happy to know that you left feeling relaxed and satisfied.

It's wonderful to hear that your hair treatment has left your hair in great condition and that you were pleased with your haircut. We hope it's exactly what you wanted and more.

Thank you again for choosing our salon and we hope to see you again soon for another pampering session.

Best regards,
The Serenity Hair & Beauty Rooms team

Hair Appointment

Margret Wilkinson
18th Jul 2026
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

I have been visiting Serenity and Mark for over 2 years now. Mark is charming and a brilliant stylist who knows exactly how I like my hair. The only problem is he is too popular and gets really booked up! Wonderful experience and all the staff are amazing.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Margret,

Thank you for taking the time to leave us such a kind and positive review! We are thrilled to hear that you have been a loyal customer at our salon for over 2 years and have found our stylist Mark to be both charming and brilliant at his craft. We apologize for any inconvenience caused by his busy schedule, but we assure you that we are working on ways to accommodate all of our clients' appointments. We are also happy that you have had a wonderful experience with our amazing team.

We truly appreciate your support and look forward to seeing you at your next appointment.

Warmly,
The Team at Serenity Hair & Beauty Rooms

Colour and cut

Mandy Bevan
16th Jul 2026
Team Member: Frances
5.0

Lovely and friendly lady. Made me feel pampered and looked after. Hair looks lovely, so happy with it.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hello Mandy,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you had a lovely experience with us and that you were made to feel pampered and well taken care of. We love making our clients feel special and it's wonderful to know that we succeeded with you.

It's also great to hear that you are happy with your hair and that it looks lovely. Our team takes great pride in their work and it's always heartwarming to receive such positive feedback.

Thank you again for choosing our salon. We hope to have the pleasure of welcoming you back soon.

Best regards,
The team at Serenity Hair & Beauty Rooms

Cur blow dry and treatment

Trisha Napier
16th Jul 2026
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Fabulous as always

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Trisha,

Thank you for your kind words and for taking the time to leave a review about your experience with us. We are so pleased to hear that you had a fabulous time at our salon.

It's wonderful to hear that our team was able to provide you with excellent service and achieve the results you were looking for. We will be sure to pass along your compliments to our staff.

We appreciate your continued loyalty and look forward to seeing you again soon.

Sincerely,
The Team at Serenity Hair & Beauty Rooms

Sinks

Shaheena Pall
14th Jul 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

The people at the salon are lovely. I love my haircuts from Izzy and Ieah. The only change id like yo see is more comfortable sinks for the neck. I get neck pain from my lmy neck not being supported. Either get higher chair or lower the sink please. Thanks Serenity!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Shaheena,

Thank you for taking the time to leave us such a wonderful review! We are thrilled to hear that you love your haircuts from Izzy and Ieah. We take great pride in our team and their skills, so your kind words mean a lot to us.

We also appreciate the feedback about the sinks. We will definitely look into making them more comfortable for our clients, as we want everyone to feel relaxed and comfortable during their visit. Thank you for bringing this to our attention.

We hope to see you again soon at Serenity. Have a lovely day!

Best wishes,
The team at Serenity Hair & Beauty Rooms

Great service!

Tessa Chapman
13th Jul 2026
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

Kim was very professional, helpful and quick but didn’t rush. She was very friendly and I will definitely be back again for my waxing treatments. It is a lovely salon and I highly recommend.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Tessa,

Thank you so much for your kind review! Kim is an amazing member of our team and we're glad to hear that she provided you with a professional, helpful, and friendly experience during your waxing treatment. We take pride in creating a welcoming and comfortable environment for our clients, so it's great to know that you enjoyed your visit to our salon.

We appreciate your recommendation and look forward to seeing you again for your next waxing appointment. Thank you for choosing us for your beauty needs!

Best,
The Team at Serenity Hair & Beauty Rooms

Lovely salon, lovely people, great hair!

Sam Sainsbury
12th Jul 2026
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

I’m always delighted with my hair cut & colour & trust Mark completely

Service
Value
Result
Cleanliness
Atmosphere

Lovely visit

Paula Cross
12th Jul 2026
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Love going to the salon to see Lia she knows my hair so well and I always feel fabulous when I leave

Service
Value
Result
Cleanliness
Atmosphere

Hair treatment

Andy Hutchison
11th Jul 2026
Team Member: Lia
5.0

After I had a hair scan at the event they hosted I was recommended a scalp exfoliating treatment so I had booked in the following day quick and officiant experience.

On arrival I was welcomed to the establishment and seen to quickly. The treatment was very well done and soothing everything was explained and the experience was relaxing. Lia was very nice and talkative during it and kept me aware to the products being used

I highly recommend for someone who is fussy with hair this was a pleasant experience and will return

Service
Value
Result
Cleanliness
Atmosphere

Eyelash lift and tint

Maggie Murphy
11th Jul 2026
5.0

Excellent service. Highly recommended

Service
Value
Result
Cleanliness
Atmosphere

Highly recommend

Olivia Shaw
11th Jul 2026
Team Member: Kathryn
5.0
Appointment verified by SaloniQ Software

Thanks to Kathryn for a very thorough and relaxing pedicure . My feet feel transformed!

Service
Value
Result
Cleanliness
Atmosphere

Perfect Haircut

Nelly Ross
9th Jul 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

Izzie is friendly, professional and a very good cutter.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Nelly,

Thank you so much for taking the time to leave a review for us. We are thrilled to hear that you had a positive experience at our salon.

Izzy certainly is a talented stylist and we are lucky to have her on our team. We are glad that she was able to make you feel comfortable and provide you with a great haircut.

We appreciate your kind words and we hope to welcome you back to Serenity soon.

Take care,

The team at Serenity Hair & Beauty Rooms

Excellent Cryotherapy Treatment

Anonymous
7th Jul 2026
5.0

Kim explained perfectly the process and treated both my husband and myself. A good and thorough therapist. Thankyou

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi there!

Thank you so much for taking the time to review your recent visit to our salon. We are pleased to hear that you and your husband received excellent service from our therapist, Kim. She is definitely a star in our team!

We always strive to provide the best possible experience for our clients, and it makes us happy to know that we were able to deliver that for you. Your kind words mean a lot to us and we truly appreciate your feedback.

We hope to have the pleasure of welcoming you back to our salon in the future. Thank you again for choosing us and for sharing your positive experience.

Best wishes,
The team at Serenity Hair & Beauty Rooms

Valued🥰

Dipti Ramanuj
6th Jul 2026
Team Member: Frances
5.0
Appointment verified by SaloniQ Software

My daughter and i, Have not been able to visit a salon, after a terrible experience at another salon. 😪. Frances, heard us...and guided us to regain our confidence! Fabulous service from start to finish. Thank-you Frances 🙏.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Dipti,

Thank you so much for taking the time to share your experience at our salon. It means a lot to us to hear that Frances was able to help you and your daughter regain your confidence. Our team takes great pride in providing fabulous service from start to finish, and we are delighted that Frances was able to guide you through your visit with us.

We are sorry to hear about your previous negative experience at another salon, but we are happy to have had the opportunity to make your visit with us a positive one. Thank you for choosing our salon and we hope to see you and your daughter again soon.

Warm regards,

The team at Serenity Hair & Beauty Rooms