Serenity Hair & Beauty Rooms

46 - 47 High Street , Hastings, East Sussex, TN34 3EN

About us

Serenity Hair and Beauty Rooms is situated in the heart of Hastings Old Town.

We are an award-winning L'Oréal flagship salon with a team of friendly, attentive professionals trained in hairdressing and a range of beauty treatments.

We stock the luxury skincare brand Elemis, so why not come and indulge with a treatment in our spa room in this sea-side town?

We pride ourselves on high levels of customer service and have won many awards, including "salon of the year" three times. The Serenity team are looking forward to helping you achieve all your hair and beauty requirements.

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday Closed
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body

Reviews

4.92
2,438 verified reviews
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Filter by rating

Hair cut

Anonymous
28th Oct 2025
4.5

Simply fantastic thank you Lia

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5 star stylist and salon

Jacqui
28th Oct 2025
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Highly recommend. Perfect colour and perfect cut, nice coffee , a lovely friendly and welcoming environment. Cannot recommend Lia and team highly enough

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Thrilled with my new short and trendy hair.

Janine Marsden
25th Oct 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark had already shown me how to embrace my natural curls after years of tedious straightening. Today I discussed having a short asymmetric style with my curls. I totally trusted him and he absolutely nailed it. I am thrilled with it and had a lovely morning. Thank you.

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Miraculous

Bianca Eichler
21st Oct 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark, skillfully aided by Phoebe, transformed my box colour disaster into the most perfect colour I’ve ever had. It was a long day and many trips back and forth to the basin for yet another process. I was at no point unsure of the purpose of the many different stages my hair went through, and I can safely say I will never box colour again! All of this was done with unparalleled expert knowledge and I was particularly impressed with the way Mark was training Phoebe. As an ex teacher it makes my soul feel happy that there are still true apprenticeships out there where, given the right teacher, a desire to learn and a heartfelt devotion to the craftsmanship of such an exciting and ever evolving industry results in positive encouragement and growth in those who show up to learn.
Thank you Mark and Phoebe it was an absolute pleasure to have you do this for me.

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Response from Serenity Hair & Beauty Rooms

Dear Bianca,

Thank you so much for taking the time to share your positive experience with us at Serenity Hair & Beauty Rooms. We are thrilled to hear that Mark and Phoebe were able to transform your hair and provide you with the perfect colour. We are passionate about training and ensuring all our team are well trained and up to date. We are very fortunate to have such a superb stylist in Mark and we value his expertise in training.

We understand that it was a long day for you, but we are glad that you felt comfortable and well-informed throughout the process. At our salon, our team is dedicated to providing top-notch service and using their expert knowledge to achieve the best results for our clients. We are also happy to hear that our apprentice program is making a positive impact and helping Phoebe grow as a hairstylist under Mark's guidance.

Thank you for choosing us and we look forward to seeing you again for your future hair needs.

Best,
The Serenity Hair & Beauty Rooms team

Amazing! Would definitely come again.

Shannon Capon
14th Oct 2025
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

I had a wonderful experience today, having the Indian head massage and a facial. Kim was lovely and helped me relax more than I have done in a long time! The room was so cosy and peaceful. I would definitely recommend and I’m hoping I’ll be able to go again soon.

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Response from Serenity Hair & Beauty Rooms

Hi Shannon,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a wonderful experience with us and that Kim helped you relax during your Indian head massage and facial. We strive to create a cosy and peaceful atmosphere for our clients, so we are glad to hear that you enjoyed it.

We appreciate your recommendation and we hope to see you again soon! Our doors are always open for you to come and rejuvenate.

Take care and stay relaxed,

The Serenity team

PETAR is absolutely amazing

Michelle Rose
6th Oct 2025
Team Member: Petar
5.0
Appointment verified by SaloniQ Software

He excels himself by being a hair artist as opposed to a hairdresser! Totally unique.

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Response from Serenity Hair & Beauty Rooms

Hi Michelle,

Thank you for sharing your wonderful review about our salon. We are thrilled to hear that you had a unique experience with our hair artist. We strive to provide our clients with exceptional service and we are glad to know that we exceeded your expectations.

We value your feedback and we will make sure to pass it on to our team. Your satisfaction is our top priority and we look forward to welcoming you back to our salon in the future.

Thank you for choosing our salon and for taking the time to share your experience. Have a great day!

Warmly,
The team at Serenity Hair & Beauty Rooms

Relaxing facial

Jane Jackson
26th Sep 2025
5.0
Appointment verified by SaloniQ Software

Wonderfully relaxing facial, I will rebook

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Response from Serenity Hair & Beauty Rooms

Hi Jane,

Thank you for taking the time to leave us a review. We are delighted to hear that you had a wonderfully relaxing facial at our salon. It always brings us joy to know that our customers are happy with our services.

We're glad to hear that you enjoyed your experience with us and we look forward to welcoming you back for another session soon. Our team at Serenity is dedicated to providing our clients with a relaxing and enjoyable experience, so we're happy that we were able to deliver that for you.

Take care and have a great day!

Warmly,
The Serenity Hair & Beauty Rooms Team

Always great!

Sandra Beard
25th Sep 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Another appointment with Mark,which is always relaxing - no need to worry as Mark always listens to your needs and with his experience, understanding and advice, I always leave feeling happy and content! Thank you Mark.

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Response from Serenity Hair & Beauty Rooms

Hi Sandra,

Thank you for taking the time to leave such a positive review about your experience with Mark at our salon. We are thrilled to hear that your appointment was relaxing and that Mark took the time to listen to your needs and provide expert advice.

At Serenity Hair & Beauty Rooms, our team strives to create a relaxing and welcoming environment for all of our clients, and we are delighted to hear that Mark's experience and understanding helped you leave feeling happy and content.

We can't wait to see you again for your next appointment. Have a wonderful day ahead!

Warm Regards,
The Serenity Hair & Beauty Rooms Team

An excellent cut

CS
22nd Sep 2025
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Very pleased, again.! My hair is curly and tricky to cut as it’s unpredictable what it might look like once it’s dry but Lia immediately understood. She is also interested to know my concerns and very gentle. Thank you Lia.

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Response from Serenity Hair & Beauty Rooms

Hi CS,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had another great experience with us! It's always a pleasure to work with curly hair, and we're happy to hear that Lia was able to understand and address your concerns. We will be sure to pass along your kind words to her.

We value your loyalty and appreciate you choosing our salon for your hair needs. Thank you again for your feedback and support.

Best,
The team at Serenity Hair & Beauty Rooms

Miss

Olivia Levett
20th Sep 2025
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

An excellent hollywood wax. Minimal discomfort, great technique, lovely chat. I’m super impressed! Will be coming back 🥰

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Response from Serenity Hair & Beauty Rooms

Hi Olivia, thank you so much for taking the time to leave us a review! We are thrilled to hear that you had an excellent wax with minimal discomfort and that you were impressed with Kims technique and lovely chat. We strive to make every client's experience as comfortable and enjoyable as possible. We are looking forward to seeing you again in the future. Take care and have a great day!
Best wishes,
The team at Serenity Hair & Beauty Rooms

Pedicure

Gill Hand
11th Sep 2025
Team Member: Kim
5.0

Great pedicure, very relaxing and very professional treatment

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Response from Serenity Hair & Beauty Rooms

Hi Gill, thank you for taking the time to leave us such a lovely review. We're so happy to hear that you enjoyed your pedicure and found it to be both relaxing and professional. Providing a positive and enjoyable experience for our clients is our top priority and we're glad we were able to achieve that for you. We look forward to pampering you again in the future. Take care! Warm regards, Team at Serenity Hair & Beauty Rooms.

Another excellent visit to Serenity

Colleen Guy
5th Sep 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

I look forward to my regular hair appointments with Mark. He is an amazing stylist and fun too.

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Response from Serenity Hair & Beauty Rooms

Hi Colleen,

Thank you so much for your lovely review! We're thrilled to hear that you enjoy your regular appointments with Mark. He truly is a talented stylist and we're glad that you also find him fun to be around.

Our team at Serenity Hair & Beauty Rooms always strives to provide a relaxing and enjoyable experience for our clients, and we're glad that Mark has been able to exceed your expectations.

Thank you again for your kind words and for choosing our salon for your hair care needs. We can't wait to see you at your next appointment!

Best,
The Team at Serenity Hair & Beauty Rooms

Review

Jo Howkins
23rd Aug 2025
Team Member: Vicky
5.0

Wonderful as always with the very talented Vicky. Came home feeling like a new woman.

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Response from Serenity Hair & Beauty Rooms

Hi Jo Howkins,

Thank you so much for leaving us such a kind review! We're thrilled to hear that you had a wonderful experience with Vicky and that you left feeling like a new woman. We will make sure to pass along your kind words to Vicky as she is indeed a very talented member of our team.

Thank you for choosing us for your hair and beauty needs.

Best,
The Team at Serenity Hair & Beauty Rooms

Amazing

Wendy day
16th Aug 2025
Team Member: Lia
5.0

As expected amazing service highly recommend

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Response from Serenity Hair & Beauty Rooms

Hi Wendy day,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had an amazing experience with us and would highly recommend us.

Our team at Serenity strives to provide exceptional service and we are happy to know that we met your expectations. We hope to have the pleasure of pampering you again in the future.

Warmly,
The Serenity Hair & Beauty Rooms team

Another amazing appointment with Lia❤️

Amy Eastwood
15th Aug 2025
Team Member: Lia
5.0

I always love a visit to see Lia! Lia has been colouring my hair for over 10 years now and I’d never dream of letting anyone else loose on my hair. Lia is an incredible hairdresser and her attention to detail and knowledge is inspiring. I’m always so excited to see lia being my vision to life and she exceeds every time!
Thank you again for another gorgeous balayage!

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Response from Serenity Hair & Beauty Rooms

Hi Amy,

We're thrilled to hear that you had a great experience at our salon with Lia! We're so grateful for long-time clients like you who trust and appreciate the work of our skilled team.

It's wonderful to know that Lia has been your go-to hairdresser for the past 10 years and that you are always happy with the results of her work. Her dedication and expertise truly shine through in the flawless balayage she created for you.

Thank you for taking the time to share your positive review with us, Amy. We can't wait to welcome you back for your next appointment!

Warmly,
The Serenity Hair & Beauty Rooms Team

Lia is a miracle worker

Amy Eastwood
15th Aug 2025
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Always love a visit to see Lia! She is a miracle worker and I always leave loving my new hair! She listens and goes above and beyond every time! I love my hair, thankyou so much!

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Response from Serenity Hair & Beauty Rooms

Hi Amy,

Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear that you had a great experience with Lia at our salon. She truly is a miracle worker and we are so lucky to have her on our team.

We always strive to go above and beyond for our clients, and it means the world to us that you left loving your new hair! Thank you for trusting us with your hair and for your continued support.

We can't wait to see you again soon!

Warmly,
The team at Serenity Hair & Beauty Rooms

Hair root colour

Lesley Piper
14th Aug 2025
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Great colour

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Response from Serenity Hair & Beauty Rooms

Dear Lesley,

Thank you so much for taking the time to leave a review for our salon. We are ecstatic to hear that you had a great experience with us and that you are happy with your colour.

At Serenity, we strive to provide the best service possible, and it is always rewarding to receive positive feedback from our clients. We hope to continue to exceed your expectations in the future.

Thank you for choosing our salon and we look forward to seeing you again soon.

Best regards,
The team at Serenity Hair & Beauty Rooms

Amazing

Beulah Griffiths
14th Aug 2025
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Such a great experience here! I had a half head of highlights done by vicky and she really listened to what I wanted. Everyone was so friendly and my colour is exactly what I wanted. Definitely recommend serenity!

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Response from Serenity Hair & Beauty Rooms

Hi Beulah, we are thrilled to hear about your positive experience with us! Vicky is a valuable member of our team, and we are happy to hear that she listened to your preferences and delivered exactly what you wanted. Our team at Serenity Hair & Beauty Rooms takes pride in providing top-notch services and maintaining a friendly and welcoming atmosphere. Thank you for recommending us, it means a lot to us! Looking forward to seeing you again soon.
Team at Serenity Hair & Beauty Rooms

Thank you

Rachel
12th Aug 2025
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

Excellent

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Response from Serenity Hair & Beauty Rooms

Hi Rachel, thank you for taking the time to leave us such an excellent review! We are thrilled to hear that you had a positive experience at our salon. Our team works hard to provide the best services and it is always a pleasure to know that our efforts are appreciated. We hope to see you again soon and continue providing you with a wonderful salon experience. Thank you again for choosing us and for your kind words. Take care! Best regards, Team at Serenity Hair & Beauty Rooms.

Great cut

Louise Robbins
8th Aug 2025
5.0

Petar knows how to give a great cut, good stylists are hard to find when it comes to fine short hair! Thanks Petar! 😉

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Response from Serenity Hair & Beauty Rooms

Dear Louise,

Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had a great experience with Petar and that he was able to give you a fantastic cut. We couldn't agree more, talented stylists who can work with fine short hair are hard to come by, so we are lucky to have Petar on our team.

We appreciate your support and look forward to seeing you again soon at Serenity. Have a wonderful day!

Best,
The Serenity Team

Change of colour

Victoria Collins
8th Aug 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Came into the salon asking for a slight change of colour. Mark went through the options and colours with me and I’m absolutely delighted with the cut again and new hair colour.

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Response from Serenity Hair & Beauty Rooms

Hi Victoria,

Thank you for taking the time to leave us a review about your recent visit to our salon. We are so glad to hear that you had a positive experience with Mark and that you are delighted with your new hair color and cut.

At Serenity Hair & Beauty Rooms, we always strive to provide our clients with the best service and to help them achieve their desired look. We are glad that our team was able to go through all the options and colors with you to find the perfect one.

We hope to see you again soon for your next appointment.

Best,
The team at Serenity Hair & Beauty Rooms

once again, a pleasure

Mike Seaby
7th Aug 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

i’ll come out right from Woking for Mark do my hair first rate first class and a really good guy

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Response from Serenity Hair & Beauty Rooms

Hi Mike, thank you for taking the time to leave such kind words about Mark and our salon. We are thrilled that you are willing to travel all the way from Woking just to have your hair done by him. Mark is truly a talented stylist and a wonderful person to have on our team. We will make sure to let him know about your positive feedback. We are grateful for your support and we look forward to seeing you again at Serenity Hair & Beauty Rooms. Take care! - The Team at Serenity Hair & Beauty Rooms

5* waxing

Maria Dennis
2nd Aug 2025
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

Excellent waxing appointment, friendly, professional and quick.

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Response from Serenity Hair & Beauty Rooms

Hi Maria,

Thank you for taking the time to leave us such a lovely review. We are thrilled to hear that you had an excellent waxing appointment at our salon. It means a lot to us that you found our team to be friendly and professional, and that your service was also quick.

We take great pride in providing top-quality services in a warm and inviting environment, so your feedback is greatly appreciated. We hope to have the pleasure of seeing you again soon.

Best wishes,
The team at Serenity Hair & Beauty Rooms

Fantastic!!

Janine
31st Jul 2025
Team Member: Mark
5.0

I just had my hair cut and styled by Mark. I have a lot of very curly hair and he has done a fantastic style, keeping my curls. I have gone from feeling frumpy to feeling a million dollars. Thank you so much

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Response from Serenity Hair & Beauty Rooms

Hi Janine,

Thank you so much for leaving such a positive review! We are thrilled to hear that Mark was able to give you a fantastic cut and style while still keeping your beautiful curls intact. We know how important it is to feel confident and our team works hard to help our clients feel their best. We appreciate your kind words and are happy to hear that you left feeling like a million dollars. We can't wait to see you again and continue to give you amazing hair transformations.

Warm regards,

The team at Serenity Hair & Beauty Rooms

Totally trust Mark

Barbara Denman
31st Jul 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark, as always, makes absolutely certain I walk out of Serenity very pleased with my hair: totally trust him. A pleasurable few hours I cherish.

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Response from Serenity Hair & Beauty Rooms

Hi Barbara,

Thanks so much for your kind words! We're thrilled to hear that Mark always takes such great care of you and that you have a wonderful experience every time you visit us at Serenity.

We strive to make every visit a memorable one, and it means a lot to us to know that we've earned your trust. We look forward to welcoming you back for many more pleasurable and relaxing hours in the future.

Take care and see you soon!

The Team at Serenity Hair & Beauty Rooms

Outstanding

Jenny Roth
29th Jul 2025
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Outstanding as always thanks again

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Response from Serenity Hair & Beauty Rooms

Dear Jenny,

We are delighted to hear that you had an outstanding experience at our salon. Our team always strives to provide the best services to our customers and we are glad to know that we were able to meet your expectations.

Thank you for taking the time to leave such a kind review. Your feedback means a lot to us and we truly appreciate your support.

We look forward to seeing you again soon and taking care of all your hair and beauty needs. Please don't hesitate to reach out to us if there is anything else we can assist you with.

Best wishes,
The team at Serenity Hair & Beauty Rooms

Excellent

Anja Pomeroy
26th Jul 2025
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

Kim was amazing. Great bikini wax.

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Response from Serenity Hair & Beauty Rooms

Hi Anja,

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had an amazing experience with Kim and that you were happy with your bikini wax. We'll be sure to pass along your kind words to her.

We strive to provide excellent services and we're glad to know that we met your expectations. Your satisfaction is important to us and we look forward to seeing you again soon.

Best regards,
The Team at Serenity Hair & Beauty Rooms

Massage review

Deb Burgess
25th Jul 2025
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

The most exquisite experience.

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Response from Serenity Hair & Beauty Rooms

Hi Deb, thank you so much for leaving such a lovely review! We are thrilled to hear that you had an exquisite experience at our salon. Our team works hard to provide the best service possible and it means a lot to us to know that it was appreciated. We hope to see you again soon for another wonderful visit. Take care! From all of us at Serenity Hair & Beauty Rooms.

Happy

Margaret Tuohy
24th Jul 2025
Team Member: Vicky
4.5
Appointment verified by SaloniQ Software

Short wait before I was attended to but very happy with the result . After showing Vicky a photo she went to work and did a very good job.

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Response from Serenity Hair & Beauty Rooms

Hi Margaret,

Thank you so much for taking the time to leave a review! We're thrilled to hear that you were happy with your experience at our salon. We apologize for any short wait before being attended to, but we're glad that our team member Vicky was able to deliver a great result for you. We'll be sure to pass along your kind words to her.

If you ever need any further beauty treatments, we'd love to have you back at our salon. Thank you again for your support, and we hope to see you again soon!

Best,
The team at Serenity Hair & Beauty Rooms

Bikini wax

Emily Kenworthy
23rd Jul 2025
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

Kim put me at ease as it was my first time .Didn’t hurt as much as I thought it would.
Bit red for a couple of hours but next day perfect smooth skin.
Thank you xx

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Response from Serenity Hair & Beauty Rooms

Hi Emily! We're so happy to hear that Kim was able to make your first visit to our salon a comfortable and pleasant experience. Our team always strives to create a calming and welcoming environment for all our clients. We're glad to hear that your skin was left feeling smooth and that any redness subsided quickly. Thank you for taking the time to leave a review and we hope to see you again soon for another relaxing and pain-free treatment. Take care! - The team at Serenity Hair & Beauty Rooms

Hair date

Sharon Waller
18th Jul 2025
Team Member: Petar
5.0
Appointment verified by SaloniQ Software

Thank you for another great experience today.Petar always does a great job with my hair colour and cut.He's creative and gives a 100% to his clients. The staff are always friendly, warm and professional. nice ambience in the salon.

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Response from Serenity Hair & Beauty Rooms

Hi Sharon,

Thank you for taking the time to leave us a review! We're thrilled to hear that you had another great experience at our salon. It's always a pleasure to have you in the chair.

We'll be sure to pass along your kind words to Petar - he's a talented stylist and we're lucky to have him on our team. We're glad that you appreciate his creativity and dedication to his clients.

We also appreciate your compliments about our staff and salon ambiance. We strive to create a friendly and professional environment for all of our clients.

Thanks again for your review, and we can't wait to see you at Serenity Hair & Beauty Rooms again soon!

Best,
The team at Serenity Hair & Beauty Rooms

Hair

Alex Mclaughlin
17th Jul 2025
Team Member: Vicky
4.0
Appointment verified by SaloniQ Software

I had vicky today who kindly stepped in from Petar who called in sick today - again! I will be seeing vicky from now on who was so accommodating considering the time constraints I gave her after my appointment fell through with Petar for the second time this year!
Big thanks again x

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Response from Serenity Hair & Beauty Rooms

Hi Alex,
Thank you for taking the time to leave us a review. We are glad to hear that Vicky was able to accommodate you despite the last minute changes to your appointment. We apologize for the inconvenience caused by Petar's absence, and we understand how frustrating it can be when appointments fall through. We appreciate your understanding and we assure you that we will work on providing a seamless experience for all our clients in the future. Thank you for choosing our salon and we look forward to seeing you at your next appointment with Vicky.
Warmly,
The Team at Serenity Hair & Beauty Rooms

Mrs

Bianca Bueno
17th Jul 2025
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Amazing and really professional!

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Response from Serenity Hair & Beauty Rooms

Hi Bianca!

Thank you so much for taking the time to leave us a review. We are thrilled that you had an amazing and professional experience at our salon. Our team works hard to ensure that all of our clients feel pampered and taken care of.

We appreciate your kind words and are so grateful to have you as a client. We hope to see you again soon at Serenity Hair & Beauty Rooms. Take care!

Best wishes,
The Team at Serenity Hair & Beauty Rooms

Pedicure

Lorraine Mitchell
15th Jul 2025
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Amazing pedicure from Ellinor. I have been coming to Serenity for many years now as I always feel incredibly pampered from the moment I walk in through the door. Ellinor is a wonderful nail technician, and my feet always look and feel great after her treatment. Ellinor pays great attention to detail and even remembers my favourite colours of gel. Also Ellinor gives a wonderful foot and leg massage at the end of the treatment which is so relaxing.

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Response from Serenity Hair & Beauty Rooms

Dear Lorraine,

Thank you for taking the time to leave such a lovely review for Ellinor at Serenity Hair & Beauty Rooms. We are delighted that you had an amazing pedicure experience with her.

We couldn't agree more - Ellinor is truly a skilled nail technician who always pays great attention to detail and makes sure our clients feel pampered from the moment they walk in. It makes us so happy to hear that your feet feel and look great after her treatments.

We will be sure to pass along your kind words to Ellinor, especially about her wonderful foot and leg massage. We know she takes pride in making her clients feel relaxed and comfortable.

Thank you again for your continued loyalty and support. We can't wait to see you again soon at Serenity Hair & Beauty Rooms!

Warm regards,

The Serenity Hair & Beauty Rooms team

Fantastic as usual

Ruth Kynoch
12th Jul 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Lovely afternoon of pampering and love my hair. Always made to feel special and my hair colour is great fun.

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Response from Serenity Hair & Beauty Rooms

Hi Ruth,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a great experience at our salon and that you love your new hair color.

Our team strives to make every visit a special and pampering one for our clients, and we're happy to hear that we succeeded in doing so for you. We're glad you had a fun time with us!

As always, it was a pleasure having you in our salon. We look forward to seeing you again soon!

Best wishes,
The Serenity Hair & Beauty Rooms team

Brilliant colour with Petar

Nikki Chiles
11th Jul 2025
Team Member: Petar
5.0
Appointment verified by SaloniQ Software

Decided to go for a change from my normal blonde highlights to some funky red shades. Left Petar to work his magic and was very pleased with the finished look. Very modern and cool and spot on with the shades he chose for my skin tone. Had lots of compliments on my new look. Thank you Petar 😊

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Response from Serenity Hair & Beauty Rooms

Dear Nikki,

Thank you so much for your kind review! We're thrilled to hear that you had a great experience at our salon and that Petar was able to give you a fabulous new look. We're glad that you received lots of compliments on your hair, and that the shades he chose were spot on for your skin tone. We hope you continue to enjoy your new, modern and cool hair! Thank you for choosing our salon for your hair transformation, and we look forward to seeing you again in the future.

Best regards,
The team at Serenity Hair & Beauty Rooms

Excellent Stylist

Joanna Giles
5th Jul 2025
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lia was kind caring and listened to what I was hoping for.
I am delighted with my. wash, cut and style.
Highly recommend Lia as an excellent hair stylist

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Response from Serenity Hair & Beauty Rooms

Hi Joanna,

Thank you for taking the time to leave us a review. We greatly appreciate your kind words about our stylist, Lia. We are delighted to hear that she was caring and attentive to your hair needs, and that you were happy with your wash, cut, and style. It means a lot to us that you would recommend Lia as an excellent hair stylist.

We are committed to providing quality services and ensuring our clients leave feeling satisfied. We will make sure to pass along your kind words to Lia. Thank you once again for choosing our salon and we look forward to seeing you again soon.

Best wishes,

The Team at Serenity Hair & Beauty Rooms

Wowsers

Sylvie Donnelly
5th Jul 2025
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

I'm transformed! Vicky worked her magic. Delightful, professional and so knowledgable.. It's been a long journey but I'm sooo pleased I've found her.

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Response from Serenity Hair & Beauty Rooms

Hi Sylvie,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that our stylist Vicky was able to work her magic and provide you with a delightful and professional experience. We pride ourselves on having a knowledgeable team, so we are glad to hear that Vicky was able to meet your expectations and leave you feeling transformed.

We are so grateful to have you as a valued client and we look forward to seeing you again in the future.

Best wishes,
The Team at Serenity Hair & Beauty Rooms

Hair and nails

Eileen Morgan
5th Jul 2025
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lia kindly cut my hair and Elinor cut my nails in place of the usual ladies.All of staff are great and so good and pleasant

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Response from Serenity Hair & Beauty Rooms

Dear Eileen Morgan,

Thank you so much for taking the time to share your experience at our salon. We are so glad to hear that you had a great time with us and were pleased with the services provided by Lia and Elinor.

At Serenity Hair & Beauty Rooms, our team strives to provide exceptional customer service and we are happy to hear that we were able to live up to your expectations. We take pride in our staff who are not only skilled but also friendly and accommodating.

We look forward to welcoming you back at our salon in the near future. Thank you for choosing Serenity Hair & Beauty Rooms for your hair and nail needs.

Best regards,
The Serenity Hair & Beauty Rooms team.

Pedicure

Gill Hand
3rd Jul 2025
Team Member: Ellinor
5.0

Fantastic experience as always from Ellinor very relaxing and great end result

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Response from Serenity Hair & Beauty Rooms

Hey Gill,

Thank you for taking the time to leave us such a positive review! We're delighted to hear that you had a fantastic experience with our stylist Ellinor. We take pride in providing relaxing and high-quality services to all of our clients.

We appreciate your continued support and can't wait to have you back in our salon for your next beauty session.

Warmly,
The Serenity team

Great Hair by Mark

Lucy Durman
3rd Jul 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

I always have a good hair experience with Mark. Today I arrived feeling a bit fed up and bored with myself! He really listened to me and I came out with a new look. I left feeling very cheered up!

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Response from Serenity Hair & Beauty Rooms

Dear Lucy,

We are thrilled to hear that you had a positive experience with Mark at our salon. We pride ourselves on providing top-notch service and it's always great to hear when a client leaves feeling refreshed and uplifted.

Our team at Serenity Hair & Beauty Rooms is dedicated to listening to our clients' needs and creating a new look that fits their style. We are delighted to know that Mark was able to do just that for you. Your satisfaction is our top priority.

We hope to see you again soon, Lucy. Thank you for your kind words and for choosing our salon.

Best,
The Team at Serenity Hair & Beauty Rooms

Simply the best

Colleen Guy
26th Jun 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark takes great care styling my hair to make sure it is just how I want it

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Response from Serenity Hair & Beauty Rooms

Hey Colleen,

Thank you so much for taking the time to write such a lovely review! We're glad to hear that Mark was able to give you the perfect hairdo that you were looking for. Our team at Serenity Hair & Beauty Rooms strives to provide our clients with top-notch service and we're happy to hear that Mark was able to deliver that for you.

We hope to see you again soon for your hair styling needs! Thanks again for your support.

Warm regards,
The team at Serenity Hair & Beauty Rooms

Mrs

Monika Wengraf-Hewit
26th Jun 2025
Team Member: Abbie
4.5
Appointment verified by SaloniQ Software

Abbie always does a splendid job of my hair.

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Response from Serenity Hair & Beauty Rooms

Hi Monika,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that Abbie always does a splendid job on your hair. We will definitely pass along your kind words to her.

We are grateful to have such a talented team member like Abbie at our salon. We always strive to provide the best experience for our clients and are happy to hear that you have been pleased with her services.

We look forward to seeing you again soon at Serenity Hair & Beauty Rooms!

Best,
The team at Serenity Hair & Beauty Rooms

Thrilled with my colour / cut and professional service

Karen Dann
24th Jun 2025
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Abbie is absolutely an amazing stylist. My hair was a complete mess due to home colouring disaster. Abbie was able to rectify this and got just the colour I was looking for with excellent advice / superb cut. Can’t say how much of a difference this made and wont e er use another stylist but Abbie.

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Response from Serenity Hair & Beauty Rooms

Hi Karen,

Thank you so much for your kind words about our stylist, Abbie! We are thrilled to hear that she was able to rectify your home colouring disaster and give you the perfect colour and cut. That's exactly what we strive for at our salon - to make our clients feel amazing after every visit.

We can't thank you enough for your loyalty to Abbie and our salon. We are always here to provide excellent advice and superb cuts to keep your hair looking its best. We can't wait to see you again soon!

Warmly,
The Team at Serenity Hair & Beauty Rooms

Eye brow tint

Sue Swaffer
23rd Jun 2025
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

I had a lovely appointment today with Ellinor, she’s always so happy and welcoming, she’s done a great job on my eyebrows, thank you 😄

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Response from Serenity Hair & Beauty Rooms

Hi Sue,

Thank you for taking the time to leave us a review! We're so happy to hear that you had a lovely appointment with Ellinor at our salon. We always strive to provide a warm and welcoming atmosphere for all our clients. We're glad that you were happy with the results of your eyebrow treatment. Your satisfaction is our top priority and we appreciate your kind words.

Take care and we look forward to seeing you again at Serenity Hair & Beauty Rooms!

The team at Serenity Hair & Beauty Rooms

Wonderful

Janine Heritage
22nd Jun 2025
5.0
Appointment verified by SaloniQ Software

I had my hair done beautifully by Leah and then later in the day a pedicure and manicure by Kathryn. I felt so spoilt and pampered after my treatments that it seemed like I’d been away at a spa. Everyone in the salon is so welcoming and kind and the whole atmosphere is very relaxing and tranquil. Just what I needed, thank you.

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Response from Serenity Hair & Beauty Rooms

Hi Janine, thank you for taking the time to leave us such a lovely review. We're thrilled to hear that you had a wonderful experience with Leah and Kathryn at our salon. Our team takes great pride in providing our clients with a relaxing and pampering atmosphere, so it's great to know that you felt spoiled and rejuvenated after your treatments. We're glad we could give you a little taste of a spa day! Your kind words about our welcoming and kind staff are truly appreciated. We hope to see you again soon for another relaxing and tranquil experience. Take care! - The Serenity Hair & Beauty Rooms team

Fabulous as ever

Dee Daly
21st Jun 2025
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Love Serenity- all the staff are so skilled and so friendly! Highly recommended!

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Response from Serenity Hair & Beauty Rooms

Hi Dee,

Thank you so much for the kind words and recommending us to others. We are thrilled to hear that you love Serenity and find our staff skilled and friendly.

At Serenity Hair & Beauty Rooms, we strive to provide the best services and create a welcoming atmosphere for our valued clients. Your satisfaction and positive experience mean the world to us.

Thank you for your support and we can't wait to have you back at our salon.

Warm regards,
The team at Serenity Hair & Beauty Rooms

Mrs

Monika Wengraf-Hewit
21st Jun 2025
Team Member: Abbie
4.5
Appointment verified by SaloniQ Software

Abbie always does a splendid job of my hair.

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Response from Serenity Hair & Beauty Rooms

Hi Monika,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that Abbie always does a splendid job with your hair. We will definitely pass on your kind words to her.

We always strive to provide our clients with top-quality service and it's great to know that we hit the mark with you. We look forward to welcoming you back to our salon soon.

Take care,
The Serenity team.

Miss

Lauren smith
16th Jun 2025
5.0

Lovely treatment and massage very relaxing

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Response from Serenity Hair & Beauty Rooms

Hi Lauren,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you enjoyed your treatment and massage at our salon. Our team is dedicated to providing a relaxing and rejuvenating experience for all of our clients.

We hope to see you again soon for another pampering session. Have a great day!

Best,
The team at Serenity Hair & Beauty Rooms

Highly recommend….

Sarah Brooks
16th Jun 2025
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

I’ve been having bikini/Brazilian waxing by Elinor for some time. Elinor is friendly, reassuring, and provides a professional and impeccable service .

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Response from Serenity Hair & Beauty Rooms

Hi Sarah,

Thank you for taking the time to leave us such a lovely review. We are so happy to hear that you have been enjoying your bikini/Brazilian waxing experience with Elinor. Our team at Serenity Hair & Beauty Rooms always aims to provide the best service possible and it's great to know that Elinor has made you feel comfortable and taken care of during your appointments.

We truly appreciate your kind words and we hope to continue providing you with excellent services in the future. Thank you for choosing us for your waxing needs.

Best regards,

The team at Serenity Hair & Beauty Rooms