Serenity Hair & Beauty Rooms

46 - 47 High Street , Hastings, East Sussex, TN34 3EN

About us

Choosing a new hair and beauty salon can be as daunting as choosing a new hair style! Here at Serenity in the heart of the Hastings Old Town we offer a warm and relaxed atmosphere with a professional team that are dedicated to ensure each and every client leaves fully satisfied and looking forward to their next visit, whether its they're first or hundredth. We are home to your entire hair and beauty needs. So whether you are treating yourself or a loved one you are sure to find the perfect treatment when you pay us a visit. We are all highly experienced and fully qualified stylists and beauty therapists who offer a professional, creative service and will listen and advise you either on a hair style, beauty treatment or a tanning session. Our team focuses on keeping customers looking good by knowing the latest trends, innovative treatments and experiences and using the best of our wide range of products. Years down the line we have exceeded many of our salons ambitions by tripling our clientele, expanding our premises and winning ‘Salon of the Year’ three times throughout our years of business.
• Free Wi-Fi
• Complimentary fringe maintenance
• Gift vouchers available
• Complimentary head massage with all hair washes
• 10% NHS discount on all hair and beauty treatments
• Complimentary refreshments
• With all pedicures we offer a complimentary massage on our Spa recliner chairs
• Home care advice available with every service/treatment
• Complimentary colour and cutting consultations

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday Closed
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body

Reviews

4.92
2,362 verified reviews
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Value
Result
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Atmosphere
Filter by rating

Hairdo

Nora Maunsell
15th Apr 2025
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

As always Abbie listened to my requirements and carried them out. I was very satisfied with the result.

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Response from Serenity Hair & Beauty Rooms

Hi Nora, thank you so much for taking the time to leave us such a lovely review. We're thrilled to hear that you had a positive experience at our salon. We're glad that Abbie took the time to listen to your requirements and fulfill them to your satisfaction. We strive to provide excellent service to all of our clients and we're happy to hear that we delivered that for you. We appreciate your support and we look forward to seeing you again soon. Take care! From the team at Serenity Hair & Beauty Rooms.

Massage

Simon Sciuriaga
14th Apr 2025
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

Absolutely amazing

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Response from Serenity Hair & Beauty Rooms

Hi Simon,

Thanks for taking the time to leave us a review! We're thrilled to hear that you had an "absolutely amazing" experience at our salon. Our team works hard to ensure that every client receives top-notch service and it's always rewarding to receive positive feedback.

We hope to see you again soon for another wonderful salon experience. Have a great day!

Best,
The Serenity Hair & Beauty Rooms team

Colour and cut

Lisa rose
14th Apr 2025
Team Member: Abbie
5.0

Great service, knowledge and professional staff

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Response from Serenity Hair & Beauty Rooms

Hi Lisa, thank you so much for your kind words about our salon! Our team at Serenity Hair & Beauty Rooms strives to provide excellent service and we are glad you had a great experience with us. We take pride in our knowledgeable and professional staff who are dedicated to making our clients feel their best. We appreciate your feedback and hope to see you again soon. Best regards, The team at Serenity Hair & Beauty Rooms.

Rooted blonde balayage

Kim
12th Apr 2025
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Perfect blonde hair again thank you lia

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Response from Serenity Hair & Beauty Rooms

Hi Kim,

Thank you for taking the time to leave us such a kind review! We're so happy to hear that you love your perfect blonde hair, thanks to Lia. She truly is a talented stylist and we're lucky to have her on our team.

We're glad we were able to provide you with a positive salon experience. We hope to continue to meet and exceed your expectations. Thank you again for choosing our salon.

Take care,
The team at Serenity Hair & Beauty Rooms

Always great

Sandra Beard
10th Apr 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

I always enjoy my appointment with Mark - he listens and advises and I leave happy and confident!

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Response from Serenity Hair & Beauty Rooms

Hi Sandra,

Thank you so much for taking the time to leave this lovely review! We are thrilled to hear that you enjoyed your recent appointment with Mark. Our team always strives to listen to our clients and provide expert advice to ensure everyone leaves feeling happy and confident.

We truly value your feedback and look forward to seeing you again in the future.

Take care,

The Team at Serenity Hair & Beauty Rooms

Eyebrow tint

Sue Swaffer
8th Apr 2025
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Always enjoy my visit with Ellinor, she’s very professional and helpful

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Response from Serenity Hair & Beauty Rooms

Hi Sue,

Thank you so much for taking the time to leave a review. We are so glad to hear that you have been enjoying your visits with Ellinor. We take great pride in our team's professionalism and it means a lot to us to hear that it has been noticed by our clients.

We are also happy to hear that Ellinor has been helpful during your visits. We strive to create a welcoming and helpful atmosphere for all of our clients.

Thank you again for your lovely review. We look forward to seeing you again soon.

Warm regards,
The Serenity Hair & Beauty Rooms team

Highlights

Rosaleen Henry
5th Apr 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

As ever a relaxing experience in the hands of a truly skilled colourist. Results great as usual.

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Response from Serenity Hair & Beauty Rooms

Dear Rosaleen,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a relaxing experience with our skilled colourist. We take great pride in providing top-notch service and it's always a pleasure to hear that our clients are happy with the results.

We appreciate your loyalty and we look forward to welcoming you back for your next appointment. Don't hesitate to let us know if there's anything we can do to make your experience even better.

Best regards,
The Serenity Hair & Beauty Rooms team

Petar - trim

Deb Burgess
4th Apr 2025
Team Member: Petar
4.5
Appointment verified by SaloniQ Software

Lovely quick trim with Petar.
Much appreciated.

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Response from Serenity Hair & Beauty Rooms

Hi Deb,

Thanks so much for taking the time to leave a review for us. We are thrilled to hear that you had a lovely experience at our salon with Petar. We pride ourselves on providing efficient and top-notch services to our clients.

Thank you for your support and kind words, we truly appreciate it. We look forward to seeing you again soon at Serenity Hair & Beauty Rooms!

Take care,
The team at Serenity Hair & Beauty Rooms

Lovely hair colour treatment at Serenity

Jo Pavitt
3rd Apr 2025
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

I had a lovely hair colour treatment today by Lia at Serenity, together with a cut & blowdry. My hair looked great for it afterwards & I am very pleased with the result. I can highly recommend this salon & stylist.

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Response from Serenity Hair & Beauty Rooms

Hi Jo, thank you for taking the time to leave us such a positive review! We are so glad to hear that you had a lovely experience with Lia at Serenity Hair & Beauty Rooms. Our team takes great pride in providing exceptional treatments and services, and we are happy to hear that you were pleased with the result of your hair colour and cut & blowdry. Thank you for recommending our salon and stylist, it means a lot to us and we truly appreciate your support. We look forward to seeing you again soon. Take care! - The team at Serenity Hair & Beauty Rooms

Absolutely love my hair ⭐️

Barbara Vincent
3rd Apr 2025
Team Member: Petar
5.0
Appointment verified by SaloniQ Software

Absolutely love my hair after my cut and blow dry. I left the Salon feeling brilliant.

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Response from Serenity Hair & Beauty Rooms

Dear Barbara,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you absolutely love your new hair after your cut and blow dry at our salon. It brings us joy to know that you left feeling brilliant.

Our team at Serenity Hair & Beauty Rooms strives to provide excellent service and beautiful results for all of our clients. Hearing your positive feedback is truly rewarding.

We hope to see you again for your next hair appointment and continue to make you feel fabulous.

Best regards,
The Serenity Hair & Beauty Rooms team.

Brilliant

Nikki Parker
31st Mar 2025
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Been seeing Elinor for a number of years. Always s feels like it’s a catch up with a friend rather than getting my eyes done - perfection!

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Response from Serenity Hair & Beauty Rooms

Hi Nikki, thank you for leaving us a review! We are thrilled to hear that you have been a loyal customer of Ellinor's for several years now. Our team strives to create a warm and welcoming environment for all of our clients, where they can feel comfortable and at ease. We're glad that you have built such a friendly relationship with Elinor during your visits. We appreciate your kind words about her perfectionism, and we can't wait to catch up with you again soon. Thank you for choosing our salon for your beauty needs. Best, the team at Serenity Hair & Beauty Rooms.

Massage

Andy Hutchison
31st Mar 2025
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Had the best massage today. My back feels brand new every time I see Ellinor, she makes sure the pressure is ok and done amazing at getting the knots out! Just what I needed thankyou so much

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Response from Serenity Hair & Beauty Rooms

Dear Andy,

We are so happy to hear that you had a great experience at our salon and that Ellinor was able to give you the perfect massage. Our team prides ourselves on making sure our clients feel relaxed and rejuvenated after their treatments. We are glad to know that she was able to work out any knots and that you left feeling brand new.

Thank you for taking the time to share your kind words with us. It means a lot to our team to hear such positive feedback from our clients. We appreciate your support and look forward to seeing you again soon.

Take care and stay well.

Sincerely,
The team at Serenity Hair & Beauty Rooms

Great service

Marianne Smith
27th Mar 2025
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Always a lovely experience- great cut & a great time chatting with Lis

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Response from Serenity Hair & Beauty Rooms

Hi Marianne,

Thank you so much for taking the time to leave a review. We are delighted to hear that you had a lovely experience with Lia and enjoyed your haircut. We take pride in not only providing top-quality services but also in creating a warm and welcoming environment for our clients to relax and enjoy their time with us.

We appreciate your kind words and hope to see you again soon for another chat and haircut at Serenity. Have a great day!

Best, the team at Serenity Hair & Beauty Rooms.

Amazing

Anonymous
26th Mar 2025
5.0

She is amazing

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Response from Serenity Hair & Beauty Rooms

Hi there,

Thank you so much for leaving such a lovely review! We are thrilled to hear that you had an amazing experience at our salon. Our team always strives to provide top-notch services to our clients, and we are happy to hear that we were able to meet your expectations.

We appreciate your kind words and support, and we look forward to seeing you again for your next hair and beauty needs. Thank you for choosing to visit our salon.

Best regards,

The Team at Serenity Hair & Beauty Rooms

Massage and facial

Jenny Albrighton
24th Mar 2025
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Wonderful as always !

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Response from Serenity Hair & Beauty Rooms

Hi Jenny,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a wonderful experience at our salon. Our team always strives to provide the best services to our valued customers, and we're glad to know we met your expectations once again.
It's always a pleasure to have you in our salon and we look forward to seeing you again soon! Let us know if there's anything specific you'd like us to focus on during your next visit.
Take care,
The Serenity team

10/10

Abbie
22nd Mar 2025
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Had a lovely wash and blowdry by the incredible Lia, she is an amazingly talented hairstylist! The salon is so calming to be in and I wouldn’t ever go anywhere else! Everyone there is lovely and welcoming. 10/10

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Response from Serenity Hair & Beauty Rooms

Dear Abbie,

Thank you so much for leaving such a kind review about your recent visit to our salon. We are thrilled to hear that you had a lovely wash and blowdry with our talented hairstylist Lia. It means a lot to us that you enjoyed your experience in our calming salon and that you feel like you wouldn't go anywhere else. Our team works hard to create a welcoming and friendly atmosphere for all of our clients.

Thank you for giving us a perfect 10/10 rating. We truly appreciate your support and we look forward to seeing you again soon.

Warmly,
The Serenity Hair & Beauty Rooms Team

Very satisfied

Madeleine Iddison
21st Mar 2025
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

My usual stylist was not available for my planned appointment died to sickness. I was given the choice to have another appointment in 3 weeks or to keep the appointment and have a junior stylist do my hair.
I chose the junior stylist Rachel. She did an excellent job and my hair looked very good. She was very welcoming and the whole experience was very good.

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Response from Serenity Hair & Beauty Rooms

Dear Madeleine,

Thank you for taking the time to leave us a review. We are happy to hear that you had a positive experience with Rachel, one of our junior stylists. We understand that your usual stylist was not available, but we are glad you gave Rachel the opportunity to take care of your hair. We pride ourselves on having a talented team of professionals who are always ready to step in and provide excellent services to our customers.

We are thrilled to know that you were pleased with your hair and that Rachel made the whole experience a good one for you. We appreciate your support and look forward to seeing you again soon.

Best,
The Serenity Hair & Beauty Rooms Team

Hair roots

Lesley
20th Mar 2025
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Great colour as always

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Response from Serenity Hair & Beauty Rooms

Hi Lesley,

Thank you so much for leaving us a review about your recent visit to our salon. We appreciate your kind words and are thrilled to hear that you are happy with how your hair turned out. Our team always strives to provide top-notch service and deliver fantastic results, so it's always lovely to receive positive feedback.

We look forward to welcoming you back for your next appointment and keeping your hair looking fabulous. Thank you again for your support and for choosing our salon.

Warmly,
The team at Serenity Hair & Beauty Rooms

Nail cutting and facial

Eileen Morgan
18th Mar 2025
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

Being unable to cut finger nails through stroke Kim keeps them trimmed so well. The facial is refreshing and relaxing, wonderful

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Response from Serenity Hair & Beauty Rooms

Dear Eileen Morgan,

Thank you for sharing your experience with us! We are so happy to hear that our team was able to help you maintain your nail and facial care despite your stroke. We understand how challenging it can be and are glad to provide a relaxing and refreshing experience for you.

We take pride in delivering excellent services and receiving positive feedback such as yours motivates us to continue doing our best. Your kind words mean a lot to our team at Serenity Hair & Beauty Rooms.

Thank you for choosing our salon and we look forward to seeing you again soon.

Warm regards,

The Team at Serenity Hair & Beauty Rooms

Oxygen facial

Berni Keane
17th Mar 2025
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Relaxing and you could see the beneficial result straight away. Will be rebooking soon

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Response from Serenity Hair & Beauty Rooms

Hi Berni,

Thanks for sharing your experience at our salon. We are glad to hear that you found it relaxing and noticed the immediate benefits. We would love to have you back and look forward to your next appointment.

Have a great day!

The team at Serenity Hair & Beauty Rooms

Full Body Massage

Deb Burgess
15th Mar 2025
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Such a beautiful experience. The best massage I've experienced.

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Response from Serenity Hair & Beauty Rooms

Hi Deb, thank you so much for your lovely review! We are thrilled to hear that you had a beautiful experience and that our massage was the best you've ever had. We take pride in providing top-notch services to our clients and we're delighted to know that you left feeling relaxed and rejuvenated. Your satisfaction is our top priority, and we hope to see you again soon at Serenity Hair & Beauty Rooms. Take care and have a wonderful day! Warm regards, the team at Serenity Hair & Beauty Rooms.

Good hair day

Louise Robbins
15th Mar 2025
Team Member: Petar
5.0
Appointment verified by SaloniQ Software

Pleased with my hair by Peta, always a great service and amusing with Peta! ,😊
Back in 7-8 weeks!

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Response from Serenity Hair & Beauty Rooms

Hi Louise,

Thank you for leaving such a lovely review! We are thrilled to hear that you were pleased with your hair by Petar and had a great overall experience at our salon. We will be sure to pass on your compliments to Petar, he will be delighted!

We appreciate your loyalty and are happy to have you as a returning client. We look forward to seeing you again in 7-8 weeks!

Take care,
The team at Serenity Hair & Beauty Rooms

Fab cut

Kim Little
15th Mar 2025
Team Member: Petar
5.0
Appointment verified by SaloniQ Software

Fab cut and colour as always from Petar - I have short hair and he does it amazingly every time

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Response from Serenity Hair & Beauty Rooms

Hi Kim Little,

Thank you so much for taking the time to leave such a lovely review about your recent visit with Petar at our salon. We are thrilled to hear that you are happy with your cut and colour, as we pride ourselves on consistently providing high-quality results for our clients.

We will definitely pass on your compliments to Petar - he will be delighted to hear that he has once again met your expectations with your short hair. We truly appreciate your loyal support and look forward to welcoming you back to our salon in the future.

Take care and have a wonderful day!

Warmly,
The team at Serenity Hair & Beauty Rooms

Deep tissue massage

Simon Sciuriaga
14th Mar 2025
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

Absolutely fantastic

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Response from Serenity Hair & Beauty Rooms

Dear Simon,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a fantastic experience at our salon.

Our team at Serenity Hair & Beauty Rooms strives to provide the best services and we are glad that it reflected in your visit. We are also delighted that you felt comfortable and relaxed during your time with us.

Thank you for choosing our salon and we cannot wait to welcome you back in the future.

Best regards,
The team at Serenity Hair & Beauty Rooms

Expert by design

Dawn Matthews
11th Mar 2025
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Winter hair had some much needed tlc today, very pleased , thank you Lia. And best head massage by Rachael x

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Response from Serenity Hair & Beauty Rooms

Hi Dawn Matthews,

We are thrilled to read your lovely review! Thank you for your kind words and for choosing our salon for your winter hair TLC. We are so glad that you were pleased with Lia's work and enjoyed the head massage by Rachel. We will be sure to pass along your compliments to both of them.

At Serenity Hair & Beauty Rooms, we strive to provide a relaxing and enjoyable experience for all of our clients and we are happy to hear that this was reflected in your visit. It was a pleasure having you at our salon and we hope to see you again soon for your pampering needs.

Best,
The Team at Serenity Hair & Beauty Rooms

Superb cut

Colleen Guy
6th Mar 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark is an exceptional hairdresser and I am so pleased with my cut.

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Response from Serenity Hair & Beauty Rooms

Hi Colleen Guy,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had such a positive experience with Mark here at Serenity Hair & Beauty Rooms. It's always a pleasure to hear that our customers are happy with their cut.

We will make sure to pass on your kind words to Mark and we hope to see you again soon for your future hair needs. Have a lovely day!

Best regards,
The team at Serenity Hair & Beauty Rooms

Always superb

Zohar Bahir
5th Mar 2025
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Excellent haircut. Super happy as always.

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Response from Serenity Hair & Beauty Rooms

Dear Zohar,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you were happy with your latest haircut at our salon. It means a lot to us that you continue to trust us with your hair.

We always strive to provide our clients with the best experience possible, so it's wonderful to know that we met your expectations. Your satisfaction is truly our top priority.

We look forward to seeing you again soon and providing you with another excellent haircut. Until then, take care!

Best wishes,

The team at Serenity Hair & Beauty Rooms

Fabulous wet cut

Jenny Perrault
4th Mar 2025
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Another brilliant cut from Abbie, love it!

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Response from Serenity Hair & Beauty Rooms

Hi Jenny Perrault,

Thank you for the lovely review! We're so glad to hear that you had another brilliant cut from Abbie. It's always a pleasure to have you in our salon.

We appreciate your kind words and are happy to hear that you love your new hair cut. Our team at Serenity Hair & Beauty Rooms aims to provide exceptional service to all our clients, and we're thrilled that we were able to exceed your expectations.

Thank you for choosing us and for taking the time to leave a review. We can't wait to welcome you back to our salon soon.

Take care,
The team at Serenity Hair & Beauty Rooms

Hairdo

Nora Maunsell
4th Mar 2025
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

As always Abbie did a great job and I was very satisfied with the result. Rachel washed my hair and gave me a very relaxing scalp massage. Thank you!

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Response from Serenity Hair & Beauty Rooms

Hi Nora,

Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that Abbie did such a great job and that you were satisfied with the results. We also appreciate you mentioning Rachel's excellent scalp massage - we will be sure to pass on your kind words to her.

We always strive to provide our clients with a relaxing and enjoyable experience, so it's wonderful to hear that we delivered that for you. Your satisfaction is our top priority and we truly appreciate your support and loyalty.

Thank you again for choosing our salon. We look forward to welcoming you back in the future.

Warmly,
The Team at Serenity Hair & Beauty Rooms

Cut and blowdry

Trish Napier
2nd Mar 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Lovely haircut, fabulous experience as ever. Mark always a joy ably assisted by lovely Jasmin

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Response from Serenity Hair & Beauty Rooms

Dear Trish,

Thank you for taking the time to leave us such a kind review! We're thrilled to hear that you had a lovely experience at our salon and were happy with your haircut. Mark and Jasmin are both valuable members of our team, and we're lucky to have them.

We always strive to provide a fabulous experience for our clients, and it's wonderful to know that we achieved that with you. Thank you for choosing to visit us at Serenity Hair & Beauty Rooms.

Wishing you all the best and we hope to see you again soon!

Warmly,
The team at Serenity Hair & Beauty Rooms

Brilliant

Jenny Roth
1st Mar 2025
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Feel so at home not out of place great atmosphere Elinor is amazing thank you once again

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Response from Serenity Hair & Beauty Rooms

Hi Jenny,

Thank you for taking the time to leave such a lovely review! We are so happy to hear that you felt at home during your visit to our salon. Creating a welcoming and comforting atmosphere for our clients is important to us, so we are glad to know it made a difference for you.

We are also thrilled to hear that you had a great experience with Elinor. She truly is amazing and we will be sure to pass along your kind words to her.

Thank you for choosing to come back to our salon and we look forward to seeing you again soon!

Warmly,
The Team at Serenity Hair & Beauty Rooms

Cut and blow dry

Trisha Napier
28th Feb 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Another fabulous haircut and style-by the wonderful Mark assisted by Jas

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Response from Serenity Hair & Beauty Rooms

Hi Trisha,

We are so happy to hear that you had another fabulous haircut and style with Mark and Jas at our salon. Thank you for taking the time to leave us a review.

We always strive to provide the best service and it means a lot to us when we receive positive feedback like yours. We will make sure to pass on your compliments to Mark and Jas.

We look forward to seeing you again soon for your next appointment. Take care!

Best,
The Team at Serenity Hair & Beauty Rooms

Aromatic Massage

Lesley Piper
28th Feb 2025
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

Not had this treatment before very relaxing just what I needed would book this treatment again Thankyou another lovely visit to Serenity

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Response from Serenity Hair & Beauty Rooms

Dear Lesley,

Thank you for taking the time to leave such a kind review about your recent visit to our salon. We are delighted to hear that you found your treatment relaxing and just what you needed. We always strive to create a serene and rejuvenating experience for our clients.

It means a lot to us that you would book this treatment again, and we can't wait to welcome you back for another enjoyable appointment. Our team at Serenity is dedicated to providing the best service possible, and we are thrilled that we were able to make your visit a lovely one.

Thank you again for your support. We can't wait to see you again soon.

Best regards,

The team at Serenity Hair & Beauty Rooms

Great service as always

Rhea Jayaram
25th Feb 2025
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

I’ve been going to Ellior for waxing for a while, she makes the best hole process so enjoyable and is the loviest person

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Response from Serenity Hair & Beauty Rooms

Hi Rhea,
Thank you so much for taking the time to leave a lovely review for our salon. We are so happy to hear that you have been enjoying your waxing experience with Ellinor. We take pride in making sure all of our clients feel comfortable and relaxed during their treatments, and it means a lot to us that you have had such a positive experience with Ellinor. We hope to continue providing you with the best service possible.
Wishing you all the best,
The team at Serenity Hair & Beauty Rooms

Lovely pedicure at Serenity

Jo Pavitt
21st Feb 2025
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Had a lovely pedicure today by Ellinor at Serenity. Very pleased with the result & how my feet feel & look. The foot massage included is so soothing & relaxing. Highly recommended

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Response from Serenity Hair & Beauty Rooms

Hi Jo,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a lovely pedicure with Ellinor at our salon. Our team takes great pride in providing exceptional services to our clients.
We're glad to hear that you were pleased with the results and that your feet feel and look amazing. We strive to make every visit to our salon a soothing and relaxing experience with our foot massage.
We appreciate your recommendation and hope to see you again soon.
Best,
The team at Serenity Hair & Beauty Rooms

Lovely hair cut

Yvette Brazier
20th Feb 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

A work of art, as ever.

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Response from Serenity Hair & Beauty Rooms

Hi Yvette, thank you so much for your kind words! We are thrilled to hear that you had such an amazing experience at our salon. Our team takes great pride in providing top-notch services and creating works of art for our clients. We can't wait to have you back and help you achieve your desired look again. Take care, Team at Serenity Hair & Beauty Rooms

Nails

Eileen Morgan
19th Feb 2025
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

After having a stroke Icannot cut my nails. Kim cuts my nails and after massages my hands with such care. I look forward to this necessary appointment and Kim is so pleasant and kind

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Response from Serenity Hair & Beauty Rooms

Hi Eileen,

Thank you so much for leaving us a lovely review! We're delighted to hear that you had a positive experience with Kim at our salon. We take great pride in providing quality services with care and kindness, especially for our clients who may have special needs. We're glad to know that you look forward to your appointments at our salon and we'll make sure to pass along your kind words to Kim.

Thank you again for your review and for choosing our salon. We look forward to seeing you again soon for your next appointment.

Best,
The team at Serenity Hair & Beauty Rooms

Always happy!

Julia Van Coevorden
17th Feb 2025
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Another excellent cut by Abbie. A great stylist and I'm always happy with how she looks after my hair. Thank you Abbie. The salon is a treat to visit, a beautiful environment and lovely, helpful, professional staff. ❤️

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Response from Serenity Hair & Beauty Rooms

Hi Julia,

Thank you so much for leaving such a lovely review for our salon! We're thrilled to hear that you had another excellent cut by our talented stylist, Abbie. We'll be sure to pass on your kind words to her.

We pride ourselves on providing a beautiful environment and top-notch services for our clients, so we're glad to hear that you enjoyed your visit. Our team of helpful and professional staff can't wait to welcome you back for your next visit. Thank you for choosing us for your hair and beauty needs.

Take care and have a wonderful day!

Warmly,
The Serenity Hair & Beauty Rooms team

Caring and professional

Bianca Bueno
15th Feb 2025
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Always amazing!

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Response from Serenity Hair & Beauty Rooms

Hi Bianca, we are so delighted to hear that you had an amazing experience at our salon. Thank you for taking the time to leave us a review, your kind words mean a lot to our team. We always strive to provide exceptional services and create a serene and relaxing atmosphere for all our clients. We are looking forward to seeing you again soon for another wonderful hair and beauty experience. Take care! The team at Serenity Hair & Beauty Rooms.

Lovely salon

Nikki Chiles
7th Feb 2025
Team Member: Petar
5.0
Appointment verified by SaloniQ Software

Just had the best cut & colour by Petar at this really lovely salon in the old town. Petar is v knowledgeable and experienced. Knew what would work best on my hair type and really refreshed and updated my color and cut. The salon itself is lovely and welcoming too. Everyone super friendly and I was offered endless cups of tea . A very happy customer. Will definitely be back .

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Response from Serenity Hair & Beauty Rooms

Hi Nikki,

Thank you so much for taking the time to leave such a kind review. We're delighted to hear that you had a positive experience with Petar at our salon. Our team strives to make every client feel special and we're glad that you felt welcomed and comfortable throughout your visit.

We're thrilled to know that Petar's knowledge and expertise left you with a great cut and colour. It's always our priority to tailor our services to suit our clients and we're glad that you were pleased with the results.

Thank you for choosing to visit us and for your lovely feedback. We can't wait to see you again at Serenity to continue providing you with top-quality hair and beauty services.

Best,
The Team at Serenity Hair & Beauty Rooms

Mark is amazing!

Simone Harvey
5th Feb 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark really listened to what I wanted and gave me a great cut and colour!!

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Response from Serenity Hair & Beauty Rooms

Hi Simone!

Thank you so much for taking the time to write us a review. We are so happy to hear that Mark was able to give you a great cut and colour that matched your desired look. We strive to always listen to our clients and give them the best results possible. We will make sure to pass along your kind words to Mark.

We hope to see you again soon for another fantastic experience. Thank you for choosing Serenity Hair & Beauty Rooms.

Best wishes,
The team at Serenity Hair & Beauty Rooms

Highly recommend

Wendy Day
1st Feb 2025
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Had a fabulous t section done today by the lovely Lia who Lia can’t recommend this Salon enough

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Response from Serenity Hair & Beauty Rooms

Hi Wendy,

Thank you so much for taking the time to leave us a review! We are so happy to hear that you had a fabulous experience with our stylist Lia. Your kind words mean so much to our team.

We hope to see you again soon for another relaxing and rejuvenating visit. Our salon is always open to any friends or family you may want to refer to us. Thank you again for choosing to book with us and for recommending our salon to others.

Best regards,
The team at Serenity Hair & Beauty Rooms

Wet Cut

Rita Durden
1st Feb 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Always very happy with the Hair cut .

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Response from Serenity Hair & Beauty Rooms

Hi Rita,

Thanks for taking the time to write a review about your experience with us. We're thrilled to hear that you're always happy with your haircuts at our salon!

Our team at Serenity Hair & Beauty Rooms is dedicated to providing top-quality services and creating a positive experience for each of our clients. It's wonderful to know that we've consistently met your expectations.

We appreciate your support and we can't wait to have you back at our salon soon! Have a great day!

Warmly,
The team at Serenity Hair & Beauty Rooms

haircut

Moni Batchelor
1st Feb 2025
Team Member: Petar
5.0
Appointment verified by SaloniQ Software

Petar is an excellent hairdresser, professional, friendly, creative and experienced. I have tried so many hairdressers since moving to Hastings but Petar is the best and couldnt fault him in any way!

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Response from Serenity Hair & Beauty Rooms

Hi Moni,

Thank you so much for your wonderful review of our salon! We are thrilled to hear that you had a positive experience with our hairdresser, Petar. We truly appreciate your recognition of his professionalism, creativity, and experience.

We understand how challenging it can be to find the perfect hairdresser, especially when moving to a new area. That's why we are delighted to know that Petar has exceeded your expectations and become your go-to stylist in Hastings.

We will be sure to pass along your kind words to Petar and our entire team. We are all dedicated to providing our clients with the best service possible.

Thank you again for your support and we look forward to your next visit!

Best,
The Serenity Hair & Beauty Rooms team

Hair colouring

Lesley Piper
25th Jan 2025
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Excellent service as always . Lia does great job with my hair colour I leave happy and very pleased how looks .

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Response from Serenity Hair & Beauty Rooms

Dear Lesley Piper,

Thank you for taking the time to leave such a lovely review! We are so glad to hear that you are consistently pleased with the service provided by Lia at our salon.

We pride ourselves on providing excellent results and we are delighted that you are happy with your hair colour. We will be sure to pass on your kind words to Lia.

We look forward to seeing you again at Serenity Hair & Beauty Rooms.

Best wishes,
The team at Serenity Hair & Beauty Rooms

Feeling fabulous!

Jenny Perrault
21st Jan 2025
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Loving my cut today by Abbie, brilliant as always!

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Response from Serenity Hair & Beauty Rooms

Hi Jenny Perrault,

Thank you so much for taking the time to leave a review. We are thrilled to hear that you loved your cut by Abbie! She truly is a talented stylist and we will be sure to pass along your kind words to her.

We are all about providing our clients with the best possible experience and we are so glad that we were able to exceed your expectations. Your satisfaction means the world to us.

Thank you again for choosing our salon and we look forward to seeing you again soon!

Best,
The Team at Serenity Hair & Beauty Rooms

Fabulous hair experience

Trisha Napier
18th Jan 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

As ever Mark was a joy and his styling wonderful.
Rachel also super

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Response from Serenity Hair & Beauty Rooms

Dear Trisha,

Thank you for taking the time to leave such a lovely review! We're so glad to hear that you had a wonderful experience with Mark and Rachel at our salon.

Our team always strives to provide top-notch services and positive experiences for all our clients, and we're thrilled that you enjoyed your styling session with Mark and appreciated Rachel's talents as well. We'll be sure to pass along your kind words to them.

Thank you for choosing our salon. We can't wait to see you again soon for your next hair and beauty needs!

Best wishes,
The team at Serenity Hair & Beauty Rooms

Hairdo

Nora Maunsell
16th Jan 2025
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Another excellent experience. Abbie always discusses what I want and carries out my wishes.

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Response from Serenity Hair & Beauty Rooms

Hey Nora, thank you for taking the time to share your experience with us! We're thrilled to hear that you had another excellent session with Abbie. Customer satisfaction is our top priority, and we're glad that she always takes the time to understand your needs and deliver results that make you happy. We appreciate your constant support and look forward to seeing you again soon! Best, The Serenity Hair & Beauty Rooms team.

Haircut

Jenny Turner
16th Jan 2025
Team Member: Mark
4.5
Appointment verified by SaloniQ Software

Great cut by Mark ,never disappoints Always good to see Mark always you feel welcome.

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Response from Serenity Hair & Beauty Rooms

Dear Jenny,

Thank you for taking the time to share your positive experience with us. We're glad to know that you enjoyed your cut by Mark and that he always makes you feel welcome. At our salon, we strive to provide our clients with exceptional services and a warm, friendly environment.

We appreciate your support and look forward to welcoming you back to our salon soon.

Warmly,
The team at Serenity Hair & Beauty Rooms

Bad hair cut overpriced unfriendly

Miss m gibbs
13th Jan 2025
1.5

Went for haircut today for my birthday treat as a pensioner I don't have a huge amount to spare. So 60£ was a lot for me, hoping for a nice haircut. Michael was unfriendly no conversation not even happy birthday nor offered a coffee as I was early. I asked for one which took forever. I was out of salon in 45minutes. He didn't show me the back it's shorter one side I wanted it cut into the neck was just cut straight across not syled properly. For London prices you'd expect a decent cut. In my opinion the salon has gone down hill. Very disappointed. And ruined my birthday. On top of that he wanted cash half way through the haircut when I wanted to pay by card the assistant had to go to the cash point he expected me to go to the cashpoint up George Street. I have problems walking. 😪

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