Serenity Hair & Beauty Rooms

46 - 47 High Street , Hastings, East Sussex, TN34 3EN

About us

Serenity Hair and Beauty Rooms is situated in the heart of Hastings Old Town.

We are an award-winning L'Oréal flagship salon with a team of friendly, attentive professionals trained in hairdressing and a range of beauty treatments.

We stock the luxury skincare brand Elemis, so why not come and indulge with a treatment in our spa room in this sea-side town?

We pride ourselves on high levels of customer service and have won many awards, including "salon of the year" three times. The Serenity team are looking forward to helping you achieve all your hair and beauty requirements.

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday Closed
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body

Reviews

4.92
2,536 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Miss

Marie Richardson
9th May 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

From the minute I walked in I knew it was going to be a lovely experience. The chair and basin washing my hair was so comfortable and so was the chair for cutting my hair. I was asked how I would like my cutand with some parts when I wasn't sure I was given some suggestions which fitted in with the way I wanted the final cut to look. I was talked through each step and other conversation flowed. From the first cut I had a smile on my face watching how different my cut made me look. My cut was perfect and just the way I wanted it. The next day I had the confidence to walk with my head up and other people said I was glowing. TY so much for such a lovely experience.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Marie Richardson,

Thank you so much for taking the time to write such a lovely review about your experience at our salon. We are very happy to hear that you had a great time during your visit.

Our team at Serenity Hair & Beauty Rooms always strives to provide our clients with a comfortable and enjoyable experience, and we are delighted to hear that you found the chairs and basin to be comfortable. We are also glad that you were satisfied with your haircut and were able to confidently show it off the next day.

We truly appreciate your kind words about our staff and their suggestions for your haircut. We always aim to listen to our clients' needs and provide helpful suggestions that fit their desired look. We are glad that the conversation flowed and that you left our salon with a smile on your face.

Thank you once again for choosing our salon and for your glowing review. We hope to see you again soon for another relaxing and satisfying experience.

Best regards,
The Serenity Hair & Beauty Rooms team

Pedicure

Anonymous
1st May 2026
Team Member: kathryn
5.0

Great pedicure, very relaxing

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear reviewer,

Thank you for taking the time to leave us a review. We are thrilled to hear that you had a great pedicure experience at our salon. It's wonderful to know that you found it relaxing - that's what we strive for at Serenity Hair & Beauty Rooms.

Your kind words mean a lot to us and we appreciate you choosing our salon for your pedicure. We hope to see you again soon for another pampering session.

Warmly,
The team at Serenity Hair & Beauty Rooms

Mark: so gratifying and rare, a true professional

B.J.Denman
1st May 2026
Team Member: Mark
5.0

Like a true professional Mark actually looks at my hair every time I visit, objectively and critically, and doesn't just repeat a pattern of treatment because it has worked in the past. My hair is changing too. He suggested a change in the dye formula today and my hair looks healthy and amazing. It is so gratifying and rare to find someone who actually sees the customer.
There is only one Mark and I have to book him months in advance but he is training others at Serenity, one of whom is Phoebe who gave me my hair treatment and Mark recommends highly. Thank you to you both.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear B.J. Denman,

Thank you so much for taking the time to leave us such a wonderful review. It's always our goal to make sure our clients are satisfied with their services, and we are glad to hear that Mark has been doing an excellent job in taking care of your hair. We are glad to see that Phoebe was able to give you an amazing treatment, and we will definitely pass on your compliments to her and Mark.

At Serenity Hair & Beauty Rooms, all of our team members are trained to provide excellent and personalized services to our clients. We are so happy that Mark and Phoebe were able to exceed your expectations. We look forward to seeing you again in the future!

Best,
The Team at Serenity Hair & Beauty Rooms.

Perfect haircut

Helen Martin
1st May 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

Izzy understood what I wanted, and checked throughout that I was happy, making adjustments as requested. I was delighted with the result, thank you Izzy!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Helen,

Thank you so much for taking the time to leave a review for our salon. We are delighted to hear that Izzy was able to understand and deliver exactly what you wanted during your visit with us. We pride ourselves on ensuring our clients are happy and comfortable throughout their experience with us, so it's great to know that Izzy checked in with you and made any necessary adjustments.

We are overjoyed to hear that you were delighted with the end result. Your satisfaction is our top priority and we are thrilled that we were able to achieve that for you.

Thank you again for choosing our salon and we hope to see you again soon.

Best regards,
The team at Serenity Hair & Beauty Rooms

A fabulous new hairstyle

Elena Armellini
30th Apr 2026
Team Member: Frances
5.0
Appointment verified by SaloniQ Software

Lately I did my hair at home with box dyes and ended up with unwanted red hues and generally feeling unsatisfied with my colour.
I showed Frances a reference picture, and she absolutely nailed it. She created a beautiful face-framing highlight that completely transformed my hair and fixed my mistakes. It feels exactly the vibe I was hoping for and more!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Elena, we are so glad to hear that you were satisfied with your recent visit to our salon! Thank you for taking the time to share your experience with us.

It can be difficult to achieve the desired color when using box dyes at home, so we are happy that Frances was able to fix the unwanted red hues and give you the perfect face-framing highlight you were looking for. We strive to make sure all of our clients leave feeling happy and confident with their hair.

We appreciate your support and look forward to seeing you again soon. Take care and have a lovely day!

Best,
The Serenity Hair & Beauty Rooms Team

Haircut

Carli Scarlett
28th Apr 2026
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lia is amazing, she is so good at what she does, remembers what I like but is open to suggestions and always starts with a gradual change and checks in that I’m comfortable with it. I wouldn’t trust anyone else with my hair!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Carli Scarlett,

Thank you so much for taking the time to leave such a kind review for Lia! We are thrilled to hear that you have had a positive experience with us and that Lia has been able to provide you with a great haircut. We pride ourselves on listening to our clients and making sure they are comfortable with any changes. We will be sure to pass along your kind words to Lia.

Thank you for trusting us with your hair and we look forward to seeing you again soon!

Best,
The team at Serenity Hair & Beauty Rooms

Emergency appointment

Anonymous
24th Apr 2026
5.0

New stylist fitted me in at short notice. Lovely cut and blow dry.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear valued customer,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you enjoyed your experience at our salon and that our new stylist was able to accommodate you at short notice. It brings us so much joy to know that you were happy with your cut and blow dry.
Our team at Serenity Hair & Beauty Rooms strives to provide every customer with a relaxing and enjoyable experience, and we are glad that we were able to meet your expectations. We appreciate your support and hope to see you again soon!
Best regards,
The team at Serenity Hair & Beauty Rooms

6 star all round

Gretchen Elkerton
23rd Apr 2026
Team Member: Mark
5.0

Perfect

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Gretchen,

Thank you for taking the time to leave us a review! We are thrilled to hear that you had a perfect experience at our salon. We strive to provide top-notch services and it means a lot to us to know that we were able to deliver that to you.

We hope to see you again soon and provide you with the same level of service that you have come to expect from us. Thank you for choosing our salon!

Best,
The Team at Serenity Hair & Beauty Rooms

Facial treatment

Pam Lanceley
20th Apr 2026
Team Member: kathryn
5.0
Appointment verified by SaloniQ Software

Super treatment and lovely, relaxing experience.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Pam,

Thank you for taking the time to leave us a review. We are so glad to hear that you enjoyed your recent treatment with us and that you found it to be a lovely and relaxing experience.

At Serenity, it is our goal to provide our clients with a peaceful and rejuvenating experience, and we are happy to know that we were able to achieve that for you.

Thank you again for choosing us and we hope to see you again soon!

Best regards,
The Team at Serenity Hair & Beauty Rooms

Full head

Dannielle Le Mar
20th Apr 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

First time at Serenity, had the most wonderful experience from beginning to end! Izzy is fabulous, so kind and enthusiastic. I have been looking for a new hairdresser and can safely say I have found her!

Thank you so much 🫶🏼🫶🏼
Will be back for a lash lift and tint very soon!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Dannielle,

Thank you for taking the time to leave such a lovely review. We are thrilled to hear that you had a wonderful experience at our salon. Izzy is a fantastic stylist and we are lucky to have her on our team. We are so glad that you have found your new hairdresser with us!

We look forward to seeing you again soon for your lash lift and tint. Our team is always here to make your experience at Serenity as enjoyable as possible.

Take care and see you soon!

Best,
The team at Serenity Hair & Beauty Rooms

Excellent colour and cut

Sue scriven
16th Apr 2026
Team Member: Mark
4.0

Mark is a wonderful hair stylist, I trust him implicitly with my hair. Yet again a lovely colour and cut from him

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Sue,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with our hairstylist, Mark. We couldn't agree more that he is wonderful and we are lucky to have him as part of our team.

We're delighted to hear that you trust Mark implicitly with your hair and that you were happy with your lovely colour and cut. Our goal is to always provide our clients with exceptional service and we're glad to know we achieved that with you.

Thank you again for choosing our salon and for your kind words. We can't wait to see you again soon for another pampering session!

Best regards,
The Team at Serenity Hair & Beauty Rooms

Pedicure

Tracy Price
14th Apr 2026
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

Great pedicure , very relaxing experience. Super pleased with the finished result .

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Tracy,

Thank you for taking the time to leave us a review! We are delighted to hear that you had a great pedicure experience at our salon. Our team strives to create a serene and relaxing atmosphere for all of our clients, and we are happy to hear that you were pleased with the finished result.

We hope that you will continue to visit us for all of your hair and beauty needs. We appreciate your support and are always here to provide a comfortable and enjoyable experience for you.

Thank you again for your kind words.

Sincerely,

The team at Serenity Hair & Beauty Rooms

Tia

Tia Handyside
11th Apr 2026
5.0

Was very good and I would definitely get my hair done from her again . She made me feel so comfortable and confident. Most of all made me look like a princess so thank you soo much for that .

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Tia,

Thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that you had a great experience with us and that you felt comfortable and confident during your visit. We strive to make all of our customers feel like royalty, so we are thrilled to know that we achieved that with you. Your kind words mean a lot to our team and we would love to have the opportunity to make you feel like a princess again in the future.

Thank you for choosing our salon and we can't wait to see you again soon!

Best regards,
The team at Serenity Hair & Beauty Rooms

Yet another triumph!!

Janine Marsden
11th Apr 2026
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Each time I have my hair styled by Mark I ask for something a bit different. I trust his expertise with my curly hair and his honesty. I always leave feeling like a million dollars with a style that looks great and is easy maintenance.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Janine,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you have had consistently positive experiences with Mark. We pride ourselves on having a team of experts who are skilled at creating unique and manageable styles, and it's wonderful to know that we have gained your trust.

We always strive to make our clients feel fabulous when they leave our salon, so we are happy to hear that Mark has achieved that for you each time. We will be sure to pass along your kind words to him.

Thank you again for your support and for choosing our salon for your hair styling needs. We can't wait to see you again soon.

Best wishes,
The team at Serenity Hair & Beauty Rooms

Full leg wax

Alison
11th Apr 2026
Team Member: kathryn
5.0

Had a full leg wax this morning with Kathryn and she was so professional, friendly chatty and I felt so comfortable. 100% recommend. Will definitely be booking in again.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Alison,

Thanks for taking the time to leave such a kind review! We're so glad you had such a positive experience with Kathryn during your full leg wax at our salon.

We take pride in providing a professional and welcoming environment for all our clients, and we're happy you felt comfortable and at ease during your appointment. We'll be sure to pass along your compliments to Kathryn.

Thank you for recommending us, and we would love to see you again for your next waxing session. Don't hesitate to reach out if you have any other beauty needs.

Best,
The team at Serenity Hair & Beauty Rooms

Amazing service, would definitely recommend

Miss Shannon Capon
2nd Apr 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

Izzy was absolutely amazing. I haven’t had my haircut in a salon for years so I was a bit nervous but she put me at ease and even gave me tips on how to blow out my hair at home. She was really easy to talk to and understood exactly what I was asking for. I’d definitely get my hair done by Izzy again.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Miss Shannon,

Thank you so much for leaving such a lovely review for Izzy and our salon. We are thrilled to hear that you had a great experience with us and that Izzy was able to put you at ease and give you some useful tips for styling your hair at home. We are happy to have such a talented and easy-to-talk-to stylist like Izzy on our team. We will make sure to pass on your kind words to her.

Thank you for choosing to get your hair done at our salon, we hope to see you again soon!

Best regards,
The team at Serenity Hair & Beauty Rooms

Massage 50minutes

Letita Yhap
2nd Apr 2026
Team Member: kathryn
5.0
Appointment verified by SaloniQ Software

It was exactly what l needed & done with thoughtfulness & understanding.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Letita,

We are so happy to hear that you had a positive experience during your visit to our salon. Our team always strives to provide excellent service, so we greatly appreciate your kind words about your treatment needs being met with thoughtfulness and understanding.

Thank you for taking the time to share your feedback with us. We hope to see you again soon for another relaxing and rejuvenating experience.

Warmly,
The Serenity Hair & Beauty Rooms Team

An Excellent Experience

Pat Garrgatt
26th Mar 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

Having been to the same hairdresser for 20 years, I was very anxious about trying somewhere new! Sadly, my previous hairdresser has sold his salon, and I'd been researching for a while to find someone new. I went into Serenity on the off chance and they couldn't have been more helpful and understanding. I'm a mature working actress, so the way I look and feel is incredibly important to me. Izzy couldn't have been better. She's absolutely lovely, her own hair looks fabulous (important to me!) and she did such a great job! I'm so happy that I just popped in on the off chance! I now feel I've found my go to new hairdresser, and I couldn't be happier or more relieved. I highly recommend Izzy ❤️ Just make sure she's always available when I need her! 😉

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Pat,

Thank you so much for taking the time to leave us such a lovely review. We completely understand the apprehension that comes with trying a new salon, especially after being a loyal customer for 20 years. We are honored that you gave Serenity a chance and we are delighted to hear that Izzy was able to provide you with a positive experience.

We take pride in having a team of understanding and talented individuals who strive to make our clients feel comfortable and confident. We are also happy to hear that you are pleased with your new hairstyle and that Izzy was able to meet your expectations.

We appreciate your recommendation and we will do our best to make sure Izzy is always available for you. We are grateful to have you as a new client and we look forward to your next visit.

Best,
The Serenity Hair & Beauty Rooms Team

Always a treat

Anne
26th Mar 2026
4.5

Mark really understands curly hair. Everyone remarks on how great my hair looks. It is so well cut I literally don't have to do anything with it. Just brilliant. Mark is also a very charming, interesting man.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Anne,

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that you had a great experience with our stylist, Mark. We pride ourselves on understanding and catering to all hair types, so it's wonderful to know that Mark was able to create a perfect cut for your curly hair. We're sure you looked absolutely stunning!

We will be sure to pass on your kind words to Mark, he will be delighted to hear them. We agree, not only is he a skilled stylist, but his charming personality also makes the salon experience even more enjoyable.

Thank you again for choosing our salon and for leaving such a fantastic review. We can't wait to see you again soon!

Warmly,
The Serenity Hair & Beauty Rooms team

Lovely space, fantastic hair stylist

Pixie
24th Mar 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

Izzy cut and styled my hair for me as I wanted more texture and shape. She advised me on the best style for my face shape and took into account my personal preference and was careful to ask questions to find out what I liked. She was lovely and made me feel relaxed. Im very happy with my new style and will be back again.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Pixie,

Thank you so much for taking the time to leave such a kind review! We're thrilled to hear that Izzy provided you with an enjoyable and personalized experience during your visit at our salon.

We're delighted to know that Izzy was able to create a beautiful haircut for you while also taking into consideration your personal preferences. It's always our goal to make our clients feel relaxed and comfortable during their appointments, so we're glad to hear that you felt at ease with her.

We're looking forward to seeing you again for your next hair appointment. Thank you for your support and for trusting us with your hair!

Best,
The Serenity Hair & Beauty Rooms Team

Fantastic

Patrizia Auld
24th Mar 2026
Team Member: kathryn
5.0

It was like being in a dream ! All fantastic and Kathryn was really really good 👍👍👍👍

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Patrizia,

Thank you for taking the time to leave such a lovely review about your recent visit to our salon. We are delighted to hear that you had a dream-like experience and that Kathryn provided excellent service. We will be sure to pass on your kind words to her.

We are always committed to providing top-notch services to make our clients feel relaxed and pampered. We hope to see you again soon for another wonderful experience.

Take care,
The team at Serenity Hair & Beauty Rooms

Always happy with results at Serenite

Kym Saunders
23rd Mar 2026
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Just does a banging job. Wouldn't go anywhere else.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hey Kym,

Thanks so much for taking the time to leave us a review. We appreciate your kind words and are glad to hear that you were happy with your experience at our salon. We strive to provide excellent service and are happy to know that we delivered for you.

We appreciate your loyalty and look forward to seeing you again in the future. If you have any suggestions for how we can improve, we are always open to feedback.

Take care and thank you again for choosing to come to us for your hair and beauty needs.

Sincerely,
The Team at Serenity Hair & Beauty Rooms

Excellent consultation

Avalin White
16th Mar 2026
Team Member: Lia
5.0

Lia was very knowledgeable and approachable. She listened to my questions, gave me some excellent advice and answers. Lia understood the vision I wanted to achieve and reassured me that she fully understood what was needed for my over processed and grey hair. I am confident in her as a professional hair stylist and colour consultant.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Avalin,

Thank you so much for taking the time to write such a lovely review. We are so pleased to hear that you had a positive experience with Lia at our salon. We pride ourselves on having knowledgeable and approachable staff, so it's great to see that reflected in your experience.

We're glad that Lia was able to listen to your questions and provide you with excellent advice and answers. Our team at Serenity Hair & Beauty Rooms is always there to guide and support our clients in achieving their desired look.

We're happy to hear that Lia understood your vision and was able to reassure you about achieving the desired results for your hair. It's always our priority to make sure that our clients feel confident and satisfied with their hair.

Thank you again for sharing your experience with us. We hope to see you again soon at our salon!

Best regards,

The team at Serenity Hair & Beauty Rooms.

Scissor-magic

Rebecca Sinker
13th Mar 2026
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Popped in for a much-needed fringe trim and Lia worked her scissor-magic in 3 mins! Many thanks for this swift, skillful customer service.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Rebecca,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had such a great experience at our salon. Our team takes pride in providing swift and skillful customer service, so it's wonderful to know that Lia was able to work her scissor-magic and give you a perfect fringe trim in just 3 minutes. We hope to see you again soon for all your hair and beauty needs.

Best,
The Serenity Hair & Beauty Rooms team

Another lovely visit

Sandra Beard
12th Mar 2026
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark has again worked his magic on my hair, which is curly and wavy and has a mind of its own! Always enjoy my appointment with Mark and visiting the salon, which never fails to please and impress! Thank you to all!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Sandra,

Thank you so much for your kind words! We are thrilled to hear that Mark has once again worked his magic on your hair. As someone with curly and wavy hair ourselves, we know how hard it can be to tame it, but Mark always does an amazing job.

We are so glad that your appointment with Mark was enjoyable and that our salon continues to impress you. We always strive to provide top-notch services and it means a lot to us that we have exceeded your expectations.

Thank you for choosing to visit our salon and for taking the time to share your experience. We can't wait to see you again and continue to help you look and feel your best.

Best regards,
The team at Serenity Hair & Beauty Rooms

Exceptional !

Mrs Colleen Guy
5th Mar 2026
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark is brilliant stylist and takes care and time to create the cut you want.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Mrs Colleen,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had such a positive experience with Mark at our salon. We pride ourselves on providing personalized and high-quality services to all of our customers.

Thank you for recognizing Mark's skills and dedication to ensuring each client leaves satisfied with their cut. We are lucky to have him as a valuable member of our team.

We hope to see you again soon for your next hair appointment!

Best regards,

The team at Serenity Hair & Beauty Rooms

Brilliant

Tim Devlin
5th Mar 2026
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Brilliant

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Tim,

Thank you so much for your kind words! It means a lot to us that you had a great experience at our salon. We strive to provide top-notch services and create a relaxing and welcoming environment for all our clients.

We are thrilled to hear that you found our salon brilliant! We truly appreciate your positive feedback and we hope to see you again soon for another pampering session.

Take care.

Warm regards,
The Serenity Hair & Beauty Rooms team

Fabulous experience as alwaysMark is exceptional,

Sue Richards
5th Mar 2026
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark is exceprional - talented, skillful, imaginative when discussing style changes, also very pleasant and kind.
I also love the ambience and the care and quality of service offered by all I have met on the staff team.
Always a great experience.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Sue,

Thank you so much for taking the time to leave such a kind review. We really appreciate your feedback and are thrilled to hear that you enjoyed your experience at our salon. We couldn't agree more - our team is truly talented and always strives to provide top-notch service.

It means a lot to us that you appreciate the ambiance and care that we strive to create for our clients. We're glad to have met your expectations and can't wait to have you back for your next visit. We always strive to create a great experience for our clients and we're happy to hear that we've succeeded with you.

Thank you again for your lovely words and we look forward to seeing you again soon.

Best Regards,

The Team at Serenity Hair & Beauty Rooms

extension blowdry

leah
3rd Mar 2026
Team Member: Izzy
5.0

izzy did a lovley blowdry on me on monday, she was very careful with my hair but had the right tension, my hair looks lovely and fresh and has lasted

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Leah,

Thank you so much for taking the time to leave such positive feedback about our salon! We are thrilled to hear that you had a lovely experience with our stylist Izzy during your recent visit on Monday. She always takes great care when working with our clients' hair and it's clear that this paid off with your beautiful blowdry. We're so glad to hear that your hair still looks fresh and has lasted well.

Please don't hesitate to reach out if you need any further appointments or have any questions. Thank you again for choosing our salon for your hair and beauty needs.

Best,
The team at Serenity Hair & Beauty Rooms

Amazing

Janet Eames
2nd Mar 2026
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Had a second appointment with Lia today, she is so talented done a fantastic colour on my hair in the new year and today’s cut is absolutely amazing. A big thank you to her for making me feel great. Can’t wait for my next appointment. X

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Janet,

Thank you so much for leaving us such a lovely review. We're thrilled to hear that Lia once again exceeded your expectations during your second appointment with us. We'll be sure to pass on your kind words to her.

We're glad to hear that you're happy with your new hair color and cut. Nothing brings us more joy than seeing our clients feel great and confident after their appointments with us.

We can't wait for your next visit either! Our team at Serenity Hair & Beauty Rooms will be looking forward to pampering you once again. See you soon!

Warmly,
The team at Serenity Hair & Beauty Rooms

korean lash lift and tint

leah
2nd Mar 2026
Team Member: Kim
5.0

i’ve been wearing lashes for the past 3 years none stop and knew it was need for a change. i saw kim offers a korean lash lift and tints and i am very happy with the results and would recommend this service to anyone, she made me feel very comfortable during the service as i am very fidgey person. thank you kim i was definitely be re booking xx

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hey Leah,

Thanks for taking the time to leave us a review! We're so glad to hear that you enjoyed our Korean lash lift and tints. It's great to know that you were happy with the results and that you would recommend our service to others.

We always aim to make our clients feel comfortable and at ease during their appointments, so it's great to hear that Kim was able to do that for you. We would love to see you again and provide you with another top-notch service.

Thanks again for choosing us and we look forward to having you back soon!

Best,
The Team at Serenity Hair & Beauty Rooms

Stylist

Mark
24th Feb 2026
Team Member: Phoebe
5.0

I would like to say Phoebe was a pleasure to meet. She was very professional and made my experience very pleasurable. She was an excellent stylist from start to finish!! I would definitely recommend her.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Mark,

Thank you so much for taking the time to leave a review for Phoebe! We are thrilled to hear that you had a pleasant experience with her and that she was able to provide excellent service from start to finish.

We pride ourselves on having a team of highly professional and skilled stylists, and we're happy that Phoebe lived up to our standards during your visit. We truly appreciate your recommendation and will be sure to pass along your kind words to her.

Thanks again for choosing our salon, Mark. We look forward to seeing you again soon!

Best,
The Team at Serenity Hair & Beauty Rooms

Cut & Colour

Lorraine Donnelly
23rd Feb 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

I have been to Izzy several times now and have been very happy with the result each time. A very relaxing salon and Izzy is so warm and friendly. A lovely experience. Highly recommended.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Lorraine,

Thank you so much for taking the time to leave us such a lovely review. We're so glad to hear that you have been happy with the results from your visits with Izzy. Our team takes pride in providing a relaxing and enjoyable experience for all our clients. We will definitely pass along your kind words to Izzy.

We appreciate your recommendation and we look forward to seeing you again at Serenity Hair & Beauty Rooms.

Best regards,
The team at Serenity Hair & Beauty Rooms

Colour and cut

Rachel hine
21st Feb 2026
Team Member: Lia
5.0

Excellent service, attentive and relaxing experience thank you !

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Rachel,

Thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you had an excellent experience at our salon and that our team provided you with attentive and relaxing service. We strive to make every visit to our salon a pleasant and enjoyable one.

We appreciate your kind words and hope to see you again soon for another pampering session. Take care!

Warm regards,
The team at Serenity Hair & Beauty Rooms

5 stars for Izzy

Devi Cavaliere
21st Feb 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

Izzy was fantastic from start to finish. She really listened and guided me in choosing the right colour, mixing two shades together to get the perfect tone. The colour turned out beautifully, and the curly blow dry was the perfect finishing touch. I’ll definitely be back

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Devi Cavaliere,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a fantastic experience at our salon with Izzy. She really takes pride in listening to her clients and providing them with the perfect hair color that suits them.

We are glad that you loved the beautiful color and curly blow dry that Izzy created for you. We always strive to give our clients the best possible results, and we are happy to know that we have achieved that with you.

We appreciate your recommendation and we look forward to welcoming you back at Serenity Hair & Beauty Rooms soon.

Best regards,
The team at Serenity Hair & Beauty Rooms.

Great experience

Gesine Garz
20th Feb 2026
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

Great experience, lovely therapist, very friendly, helpful and skilled. Already booked my next appointment.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Gesine,

Thank you for taking the time to leave such a positive review. We are thrilled to hear that you had a great experience at our salon and that you found our therapist to be lovely, friendly, helpful, and skilled. We take pride in providing the best service to our clients and we are glad to know that you have already booked your next appointment with us.

We look forward to seeing you again and providing you with another enjoyable beauty session.

Best regards,
The team at Serenity Hair & Beauty Rooms

Very impressed

Jodie Boyman
19th Feb 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

Izzy is very competent when it comes to customer service. Conversation was effortless and she gave me space to chill out and catch up on admin when appropriate.
It was also lovely to hear the way she nurtured and spoke to the junior staff that helped on the day.
She understood and executed the brief perfectly, and I left feeling great about my new hair. I will definitely be returning for my next hair appointment.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Jodie Boyman,

Thank you so much for taking the time to leave such a lovely review for Izzy and our salon. We are thrilled to hear that you had a positive experience during your visit. It's our goal to provide exceptional customer service and we are glad that Izzy was able to make your visit effortless and enjoyable.

We take great pride in our team and it's wonderful to know that you noticed the way Izzy nurtured and spoke to our junior staff. It's important to us to create a positive and supportive work environment for everyone on our team.

We are also delighted to hear that Izzy understood and executed your brief perfectly, leaving you feeling great about your new hair. Customer satisfaction is our top priority and we are happy to have met your expectations.

We look forward to welcoming you back for your next hair appointment at our salon. If there is anything else we can do to make your experience even better, please don't hesitate to let us know.

Best regards,
The team at Serenity Hair & Beauty Rooms

Lovely treat

Marie Haenlein
17th Feb 2026
Team Member: kathryn
5.0
Appointment verified by SaloniQ Software

I had an excellent experience at Serenity on Saturday and I fully intend to go again. Kathryn was professional, soothing and friendly which was just what was needed.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Marie,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had an excellent experience at our salon and that you fully intend to come back. Our team strives to provide a professional, soothing, and friendly atmosphere for all of our clients and we're happy to hear that Kathryn met those expectations.

We look forward to seeing you again soon and providing you with another relaxing and enjoyable visit.

Best wishes,
The team at Serenity Hair & Beauty Rooms

Perfect result

Mrs Jane Clement
13th Feb 2026
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lia always listens and takes such care everytime I visit. Friendly staff and chilled atmosphere make this a great place!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Mrs Jane, thank you for taking the time to leave us such a lovely review! We're thrilled to hear that Lia has been taking great care of you during your visits. We pride ourselves on having a friendly team and a relaxed atmosphere to make our clients feel comfortable. We appreciate your kind words and hope to see you again soon. Wishing you all the best from the team at Serenity Hair & Beauty Rooms.

Great hair with Izzy

Mrs Lucy Brett
13th Feb 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

Had a great first appointment with Izzy. She did me a full head of highlights which i was really pleased with. She did a full consultation about the way i wanted to go with my hair and listened to what i wanted. Salon had a lovely relaxed atmosphere. Was offered tea and coffee which was great. I really recommend Izzy for colour work. Phoebe did my treatment and toner and was lovely too. Really reccomend this salon.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Mrs Lucy,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a great first appointment with Izzy and that you were pleased with your full head of highlights. Our team always aims to provide a relaxing atmosphere and we are happy that you felt at ease during your visit. It's great to know that Izzy took the time to consult with you about your desired hair look and that she listened to your preferences. We will also pass on your kind words to Phoebe for her exceptional treatment and toner service. It was a pleasure having you at our salon and we appreciate your recommendation. We look forward to seeing you again soon for your next hair and beauty needs.

Best regards,

The team at Serenity Hair & Beauty Rooms

Hair style

Joanna Giles
12th Feb 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

Lizzy is a warm friendly and excellent stylist. She listened and gave me a lovely style.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Joanna,

Thank you so much for taking the time to write this lovely review! We're glad to hear that you had such a positive experience with Izzy at our salon.

Our team here at Serenity Hair & Beauty Rooms always strives to listen to our clients' needs and provide them with the best services possible. It's wonderful to hear that Izzy was able to give you a lovely style that you are happy with.

We truly appreciate your kind words and hope to see you again soon for another visit. Thank you for choosing our salon and for being such a valued client.

Best,
The Serenity Hair & Beauty Rooms Team

Thank you

Lucy Colwell
12th Feb 2026
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

Having my legs waxed with Kim was a holistic experience for me this morning. I hadn’t been for ages and wanted to talk about a couple of changes in my body as I am now post menopause- she was reassuring , professional, kind and made me remember why it’s good to spend a bit of time on self care. I came away feeling sooo much better

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Lucy,

Thanks for leaving this lovely review about your experience at our salon. We're happy to hear that you enjoyed your leg waxing session with Kim and felt it was a holistic experience for you. We understand that discussing changes in our bodies can be a sensitive topic, especially post menopause, and we're glad to know Kim was able to provide you with reassurance, professionalism, and kindness.

At Serenity Hair & Beauty Rooms, we believe that self-care is important and we're glad to hear that your time with us made you remember that. We hope you continue to feel good after your visit and look forward to seeing you again soon.

Best wishes,

The Serenity Hair & Beauty Rooms team

Great colour ans cut

Nicky Pharoah
9th Feb 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

Izzy cut and coloured my hair today and she did an amazing job. She listens and cares about what you want. Highly recommend.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Nicky,

Thank you so much for leaving us a review! We're thrilled to hear that Izzy did an amazing job on your hair and that she truly listened to your desires. We pride ourselves on our stylists' ability to create personalized and beautiful looks for our clients.

We appreciate you recommending us and we hope to have the pleasure of serving you again in the future.

Warmly,

The team at Serenity Hair & Beauty Rooms

Massage and Facial

Marie Hardie
8th Feb 2026
Team Member: kathryn
5.0
Appointment verified by SaloniQ Software

Such a relaxing massage and facial. Everything was calming and professional—exactly what I needed.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Marie,

Thanks so much for taking the time to leave us a review! We are thrilled to hear that you had a relaxing and professional experience at our salon. We strive to create a calm and tranquil atmosphere for all of our clients.

We are glad to hear that our massage and facial services met your expectations and provided you with the relaxation you needed. We value your feedback and it means a lot to our team. Thank you for choosing our salon for your beauty needs.

Best,
The Serenity Hair & Beauty Rooms team

Hair cut and blow dry

Kate Pite
7th Feb 2026
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

So pleased with my hair cut thank you! Lia is highly skilled and reassuring, suggested what would look good while also really listening to what the customer is after too. The whole salon experience was really relaxing and put me at ease.
Thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Kate,

Thank you so much for taking the time to leave us such a lovely review. We're thrilled to hear that you were pleased with your hair cut and that Lia was able to make your experience at our salon both enjoyable and relaxing.

Our team takes great pride in not only providing high-quality services, but also in truly listening to our customers' wants and needs. We're glad that you felt heard and taken care of during your visit.

We appreciate your kind words and will be sure to pass them along to Lia. We hope to welcome you back to our salon soon.

Warmly,
The team at Serenity Hair & Beauty Rooms

Colour

Anonymous
6th Feb 2026
5.0

Lia is brilliant, friendly and professional. Really happy with my colour.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi there,

Thank you so much for taking the time to leave a review for us! We are delighted to hear that you had a great experience at our salon and that Lia was able to provide you with friendly and professional service. We always strive to ensure our customers feel comfortable and satisfied with their treatments.

We are also thrilled to hear that you are happy with your colour! It means a lot to us that you are pleased with the results.

We hope to see you again soon and provide you with another fantastic experience.

Best wishes,
The team at Serenity Hair & Beauty Rooms

Swedish Massage

Mrs Coleman
6th Feb 2026
Team Member: kathryn
5.0
Appointment verified by SaloniQ Software

A wonderful experience
Utterly relaxing … the skill of the therapist was excellent.
Myself and my daughter have already rebooked for next time.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Mrs. Coleman,

Thank you so much for taking the time to write such a lovely review about your experience at our salon. We are thrilled to hear that you found it utterly relaxing and that you were impressed by the skill of our therapist. It means a lot to us that you and your daughter have already rebooked for your next visit.

It's always a pleasure to have such kind and satisfied customers like you. We strive to provide the best service and ensure that our clients leave feeling pampered and rejuvenated. We can't wait to welcome you both back for your next pampering session.

Thank you again for choosing our salon and for your kind words. We truly appreciate it.

Best wishes,

The team at Serenity Hair & Beauty Rooms

Great experience all round

Rozzy Wyatt
6th Feb 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

From walking through the door to leaving fully 'done' I had a very warm, welcoming and professional service. Izzy was lovely, and careful to understand exactly what I wanted, it being my first time there and a little overdue to have my colour done. I could tell from the way she placed the foils and the fineness of the strands that she was doing a fantastic job, and she was. I will be returning, maybe going a little lighter for the Spring now Izzy knows my hair! Thank you all - lovely salon.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Rozzy Wyatt,

Thank you for taking the time to leave us such a kind review. We are delighted to hear that you enjoyed your visit to our salon and that you were happy with the service provided by our stylist, Izzy. It is always our goal to provide a warm and professional experience for our clients.

We are glad that Izzy was able to understand your desired outcome and deliver it perfectly. We take pride in our attention to detail, and it is always a pleasure to know that our hard work is recognized and appreciated. We look forward to seeing you again and helping you achieve your desired look for the upcoming spring season.

Thank you once again for choosing our salon and for your lovely words. We cannot wait to welcome you back!

Warm regards,
The team at Serenity Hair & Beauty Rooms

Great cut and blow dry

Tracy Price
5th Feb 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

Second appointment with Izzy and still just as impressed. Great haircut and blow dry , very happy.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Tracy,

Thank you for taking the time to leave us a review! We're so happy to hear that you were impressed with your second appointment at our salon, and that Izzy continues to give you a great haircut and blow dry. We strive to provide consistent and high-quality services, so it means a lot to us to hear positive feedback from our clients.

We appreciate your support and look forward to seeing you again soon!

Best,
The Serenity Hair & Beauty Rooms team

Excellent waxing treatment

Delia
3rd Feb 2026
Team Member: Kim
5.0

Kim is the best for waxing treatments. She is a perfectionist, misses nothing and the smooth end result is long lasting - a pleasant relaxed setting and someone who cares about what they do. Highly recommend.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Dear Delia,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that Kim provided you with an excellent waxing experience. It means a lot to us that you noticed and appreciated her attention to detail and dedication to providing a high-quality service.

We are glad that you enjoyed our relaxed atmosphere and felt cared for during your time with us. We take pride in creating a peaceful and welcoming environment for all of our clients.

Thank you for your trust and recommendation. We are grateful to have you as a loyal customer and look forward to seeing you again soon!

Best regards,

The Team at Serenity Hair & Beauty Rooms