Saks Hair Chester-Le-Street

84 Front Street, Chester-le-Street, Durham, DH3 3BB

About us

Everyone’s fave hair salon in Chester-Le-Street has been a highlight on front street since the turn of the century and thanks to long-standing salon owner, Chris and our oh-so-talented team, we’re firmly on the map of hair excellence in our area, because we’re passionate about everything we do.

We’ve built a solid reputation of being the crème de la crème of hairdressers in Chester-Le-Street – did you know that we’re the only salon in the North East to have not one but FIVE L’Oréal Professionnel Colour Specialists? Meaning you’re spoilt for choice when it comes to choosing colour. As well as extensions, cut & blowdrys, professional restyle or occasion hair-up. We’ve got you covered.

Getting to our hair salon in Chester-Le-Street is a doddle, we’re in the middle of Front Street, with parking at the back of our salon near Middle Chare surgery (a few minutes walk away).

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 17:00
Saturday 08:45 - 2.45
Sunday Closed

Services

Hair

Our work

Reviews

4.93
774 verified reviews
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Filter by rating

Amazing service

Holly Reeve
9th Jun 2026
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Lovely experience, listened to what i wanted and cared enough to take the time to make it possible

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Response from Saks Hair Chester-Le-Street

Hi Holly, thank you so much for taking the time to leave a review! We're thrilled to hear that you had a lovely experience at our salon and that our team listened to your requests. We pride ourselves on providing personalized and attentive service to each and every client. Thank you for choosing us and we hope to see you again soon. Take care!

Best,
The Saks Hair Chester-Le-Street Team.

Perfect 👌

Andrea Mitchenson
9th Jun 2026
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Absolutely over the moon with my cut Stacey did exactly what I asked for. The whole experience from start to finish was relaxed and perfect. Will definitely be back.

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Response from Saks Hair Chester-Le-Street

Dear Andrea, we are so pleased to hear that you had a great experience at our salon! Stacy is an excellent stylist, and we are glad she was able to give you the exact cut you wanted. Our team strives to create a relaxed and perfect experience for all of our clients, and we are happy to see we succeeded with you. We can't wait to have you back at our salon!
team at Saks Hair Chester-Le-Street.

A lovely welcome and excellent result

Margaret Young
7th Jun 2026
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

I

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Response from Saks Hair Chester-Le-Street

Thank you so much for leaving a review, Margaret! We are thrilled to hear that you had such a positive experience at our salon. Our team takes great pride in providing exceptional service to all of our clients. We are happy that we were able to help you find a new hairstyle that you love and that our staff were friendly and professional. Your satisfaction is our top priority and we are grateful for your kind words. We look forward to seeing you again soon and helping you maintain your beautiful new look! Best regards, The team at Saks Hair Chester-Le-Street.

5 stars

Lynn Barton
4th Jun 2026
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Pleasant professional staff excellent customer service and always very happy with my hair

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Response from Saks Hair Chester-Le-Street

Hi Lynn! Thanks so much for your kind words about our salon. We are so glad to hear that you had a positive experience with our team. It's always our goal to provide top-notch customer service and we're happy to know that we've succeeded with you. We are also thrilled that you love your hair every time you leave our salon. It means a lot to us that you trust us with your hair and we will continue to work hard to keep you happy. Thank you again for your review and we can't wait to see you again soon! Best wishes from the team at Saks Hair Chester-Le-Street.

Sadly not the cut for me

Anonymous
4th Jun 2026
3.5

Everyone seemed lovely and friendly. But sadly my haircut was just nothing of what I asked for. As a trans man, my hair is very important to me as far as my comfortability is concerned and very important to my appearance.. the hair cut was not even close to what I wanted. I did show a photo and I asked a couple times-please do not give me a full fringe.. yet that’s exactly what I left with.. I left and instantly put my hat on.. I understand she tried her best to work around my issues regarding my hairlines and I can appreciate that! But having had short hair before, I know it is doable. It just sadly wasn’t done today. I did try to speak up and ask for more to be cut as I wasn’t quite happy. But it didn’t make much difference and I felt uncomfortable telling her I didn’t like it. I could clearly feel she was rushing as she had other people to see to - which is fine! I can understand a busy salon. But I just didn’t feel I could speak up unfortunately. She genuinely seemed lovely! As did everyone in the salon! Just wasn’t the one sadly

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Response from Saks Hair Chester-Le-Street

Dear valued customer,

Thank you for taking the time to leave a review. We are glad to hear that you found our staff to be lovely and friendly. However, we apologize that your haircut did not meet your expectations. Our team at Saks Hair Chester-Le-Street strives to provide each and every customer with a hairstyle that they are comfortable with and that reflects their individual style.

We understand that as a trans man, your hair is an important aspect of your appearance and comfort. We are sorry that the haircut did not match the photo or meet your specific requests. Our stylists always try their best to accommodate our clients' requests and we apologize that we were not able to meet your expectations this time.

I am going to contact you directly to invite you back into the salon complimentary to resolve this for you, I hope this is okay.
Once again, thank you for your honest review and for choosing Saks Hair Chester-Le-Street. We look forward to welcoming you back to our salon.

The team at Saks Hair Chester-Le-Street.

Hair cut and finish

Rhoda Holmes
4th Jun 2026
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Shorter cut I'm very pleased with it. Thank you Zoey.

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Response from Saks Hair Chester-Le-Street

Dear Rhoda,

We are so delighted to hear that you are pleased with your new shorter cut from Zoey. Thank you for taking the time to leave us such a lovely review. We are always thrilled to receive positive feedback from our clients.

We are proud to have Zoey as a part of our team at Saks Hair and we will make sure to pass along your kind words to her. Our talented stylists always strive to provide our clients with the best experience possible.

Thank you again for choosing our salon and we can't wait to see you again soon for your next appointment.

The Team at Saks Hair Chester-Le-Street

Great haircut

Pam
3rd Jun 2026
Team Member: Emma
5.0

Emma is an excellent stylist, I was thrilled with my haircut, my husband said it made me look years younger , can’t be bad 😄! Emma is a lovely person, very easy to talk to making my visit to the salon incredibly relaxing. I can highly recommend her.

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Response from Saks Hair Chester-Le-Street

Dear Pam,

Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you had a great experience with Emma and that you are pleased with your new haircut. We know that feeling confident and refreshed is important, so we are thrilled to have helped you achieve that!

We agree, Emma is truly an amazing stylist and a lovely person to chat with. We pride ourselves on creating a relaxing and welcoming atmosphere for all our clients. Thank you for recommending us and we can't wait to welcome you back for your next visit.

The team at Saks Hair Chester-Le-Street

Olaplex treatment

Emily Peadon
3rd Jun 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Very friendly and professional, very happy with my hair

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Response from Saks Hair Chester-Le-Street

Hey Emily, thank you so much for taking the time to leave us a review! We are so pleased to hear that you had a great experience with our team and are loving your hair. Your satisfaction is what drives us to provide the best customer service and professional results. We appreciate your support and can't wait to see you again. Have a lovely day!

The team at Saks Hair Chester-Le-Street

Amazing experience

Lorraine Carr
3rd Jun 2026
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Amazing atmosphere, Olivia was lovely to talk to had lovely chats. And she supported me well having my little baby nephew with me xx

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Response from Saks Hair Chester-Le-Street

Hi Lorraine,

Thank you for taking the time to leave us such a lovely review! We're so pleased to hear that you had a great experience at our salon. It was a pleasure to have you and your little nephew, and we're glad that Olivia made you both feel comfortable.

We strive to create a warm and welcoming atmosphere, and it's wonderful to know that we achieved that during your visit. Thank you for choosing our salon, and we hope to see you again soon.

The team at Saks Hair Chester-Le-Street

Excellent!

Louise Curtis Robinson
2nd Jun 2026
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Really lovely salon, fantastic service from Zoey, listened to my requests and deliver beyond expectations- would recommend and I’ve booked to return as I was extremely happy with my hair.

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Response from Saks Hair Chester-Le-Street

Hi Louise,

Thank you for taking the time to leave us a review. We're so glad to hear you had a great experience at our salon. Zoey is a fantastic stylist and we're happy she was able to exceed your expectations and create a look you love. We can't wait to have you back for your next appointment. See you soon!

The team at Saks Hair Chester-Le-Street

Lovely Salon!

Erin Riddel
2nd Jun 2026
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

I am so happy with my cut and style- very efficient and friendly service. Zoey is lovely and clearly had a lot of experience.

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Response from Saks Hair Chester-Le-Street

Hi Erin,

Thank you so much for taking the time to leave us a review! We are so pleased to hear that you are happy with your cut and style. Our team takes pride in providing efficient and friendly service to all of our clients.

Zoey is a wonderful stylist and we're glad that her experience shines through in her work. We will make sure to pass along your kind words to her.

We truly appreciate your feedback and we cannot wait to have you back in our salon!

The team at Saks Hair Chester-Le-Street

Fantastic professional service

B Riddel
2nd Jun 2026
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Zoey is really professional and was genuinely interested in what I hoped to gain from my hair cut, I am more than happy with the results and will definitely book in with Zoey again.

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Response from Saks Hair Chester-Le-Street

Thank you so much for taking the time to leave us a review. We are so pleased to hear that Zoey provided such a professional and attentive service during your visit. We pride ourselves on our stylists' dedication to understanding and meeting our clients' desires and needs.

We are delighted that you are happy with the results of your haircut and we will be sure to pass on your kind words to Zoey. We would love to welcome you back for your next appointment with her or any other member of our team.

Thank you again for your feedback and for choosing our salon for your hair needs. We look forward to seeing you again soon.

The Saks Hair Chester-Le-Street team

Hair Appointment

Rachel Arkle
30th May 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Nicola was fantastic as always!!

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Response from Saks Hair Chester-Le-Street

Hi Rachel, thank you so much for your wonderful review! We are thrilled to hear that Nicola provided you with fantastic service during your recent visit to our salon. We are so lucky to have her as part of our team at Saks and we will be sure to pass along your kind words. We can't wait to welcome you back for your next appointment. Thank you for choosing us for your hair needs.

The Team at Saks Hair Chester-Le-Street.

Excellent

Janet Nichols
30th May 2026
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Excellent, loving my grey blending journey

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Response from Saks Hair Chester-Le-Street

Dear Janet,
We are overjoyed to hear that you are enjoying your grey blending journey with us here at our salon! Thank you for taking the time to share your positive experience. It means a lot to us. Your feedback has truly made our day and we are so grateful for your support.
Thank you again for choosing us and we look forward to seeing you again soon.

The team at Saks Hair Chester-Le-Street

Hair cut and style

Denise Mowat
30th May 2026
Team Member: Melissa
5.0

Very good stylist.

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Response from Saks Hair Chester-Le-Street

Hi Denise, thank you so much for your positive review! We are delighted to hear that you had a great experience with Melissa. It means a lot to us when our customers are happy with their haircuts. We truly appreciate your 5 stars!. We hope to see you again soon for your next haircut. Thank you for choosing us. Take care!
the team at Saks Hair Chester-Le-Street

Fabulous!

Sue Pender
28th May 2026
Team Member: Emma
5.0

Really enjoyed my experience at Chester Le Street salon today
Emma did a lovely deep head massage/ shampoo… really enjoyed it
She took time doing a consultation about my cut/ style
She was very friendly & professional
All in all it was a positive experience
Thanks!

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Response from Saks Hair Chester-Le-Street

Hi Sue,

Thank you so much for taking the time to leave us such a kind review! We're so pleased to hear that you had a wonderful experience at our salon in Chester-Le-Street today.

Emma will be delighted to hear that you enjoyed the deep head massage and shampoo she provided. We're glad that she took the time to have a thorough consultation about your cut and style - our team always strives to ensure every client receives personalized and high-quality service.

It's great to know that you found Emma to be friendly and professional - we couldn't agree more! Thank you again for your feedback. We look forward to welcoming you back to our salon in the future.

The team at Saks Hair Chester-Le-Street

My Enjoyable Hour

Anne Crooks
28th May 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Today I had a cut and style which was done to perfection by Emma.
The saloon always delivers a relaxing experience with excellent coffee. I am one happy lady!
Many thanks x

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Response from Saks Hair Chester-Le-Street

Dear Anne,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a perfect cut and style with Emma. She is truly talented and we are lucky to have her on our team.

We are also glad that you enjoyed our relaxing atmosphere and excellent coffee. We believe that a great experience is not just about the service, but also the overall ambiance.

Thank you for choosing our salon, we can't wait to welcome you back for another pampering session.

The Saks Hair team at Chester-Le-Street

Superb cut and finish

Mrs Jane Reed
28th May 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Fresh new hair cut and toner. Staff always so attentive and you feel absolutely amazing when hair looks and feels so healthy *****

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Response from Saks Hair Chester-Le-Street

Dear Jane,

Thank you for taking the time to leave a kind review about your recent visit to our salon. We are so pleased to hear that you are happy with your fresh new hair cut and toner.

We look forward to welcoming you back to our salon in the future and providing you with another fantastic hair experience.

The Saks Hair team at Chester-Le-Street

Good hair day

Gail Wears
27th May 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Love my time in Saks - love my stylist Emma too! Always listens to what I would like and always delivers too ⭐️⭐️⭐️⭐️⭐️

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Response from Saks Hair Chester-Le-Street

Dear Gail,

We are delighted to hear that you had an enjoyable experience at our salon. We are also happy to hear that you are satisfied with the services provided by your stylist, Emma. We take great pride in listening to our clients' preferences and delivering the results they desire.

Thank you for taking the time to share your positive feedback. We value your support and look forward to pampering you again in the future.

Take care,
The Saks Hair team

Hair cut and finish

Mrs Denise Regan
27th May 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Another perfect cut and finish with lots of advice given.

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Response from Saks Hair Chester-Le-Street

Hi Denise, thank you for leaving a kind review! We are happy to hear that you were pleased with your recent appointment at our salon. Our team takes pride in providing not only great haircuts, but also helpful tips to maintain your style. We appreciate your continued support and look forward to seeing you again soon! Best Regards, the team at Saks Hair Chester-Le-Street

Great Hair

Davina Mather
21st May 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Great experience, consultation first the cut and blow dry, exactly as we discussed

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Response from Saks Hair Chester-Le-Street

Dear Davina,

We are delighted to hear that you had a great experience at our salon! It's wonderful to hear that our consultation process helped to achieve the cut and blow dry that we discussed. We always strive to listen to our clients and tailor our services to meet their needs and preferences.

We hope to see you again soon at Saks Hair Chester-Le-Street and provide you with excellent hair care services.

The team at Saks Hair Chester-Le-Street

Perfect hair

Pauline Clark
21st May 2026
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Stacey lou alwsys does my hair nice. Would definitely recommend

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Response from Saks Hair Chester-Le-Street

Dear Pauline,

Thank you so much for taking the time to leave a review. We're so glad to hear that Stacey did an amazing job on your hair. She always strives to give our clients the best results.

We truly appreciate your recommendations and we hope to see you again soon!

The Team at Saks Hair Chester-Le-Street

Top marks for Melissa!!

Ruth Watson
21st May 2026
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

It's taken me years to find a hairdresser to do my hair exactly as I wanted.
Always friendly and chatty as well.

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Response from Saks Hair Chester-Le-Street

Hi Ruth,

Thank you so much for taking the time to leave us such a lovely review! We appreciate your kind words and are delighted to know that we have been able to meet your expectations and style your hair exactly as you wanted. Customer satisfaction is our top priority and we are thrilled to have achieved that with you.

We are also glad to hear that our team's friendly and chatty nature made your experience even better. We strive to create a warm and welcoming environment for all our clients.

We look forward to seeing you again soon for your next hair appointment.

The Saks Hair team.

Always a pleasure

Julie Crampton
20th May 2026
Team Member: Stacey
5.0

Always enjoy my time at the salon being looked after by Stacey. She’s friendly and professional and I always look forward to having a catch up with her. My hair is in the best condition it has been in for years, Stacey is great at recommending the best products to use on my hair……..overall 10/10

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Response from Saks Hair Chester-Le-Street

Hi Julie,

Thank you so much for leaving us such a lovely review! We're pleased to hear that you always enjoy your time at our salon and that Stacey takes such good care of you. We'll make sure to pass along your kind words to her.

It's great to hear that your hair is in the best condition it has been in for years! Stacey is truly talented and we're lucky to have her on our team. Thank you for trusting her recommendations for your hair care products.

We look forward to your next visit and catching up with you again! See you soon!

The Saks Hair team

First appointment at SAKS

Jade Harsley
17th May 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

What a gorgeous experience. Emma was lovely, really knowledgable about products she was using and I felt safe in her hands! From sitting with me to go through what I wanted doing to a gorgeous experience having my hair washed and the MOST relaxing head massage to cutting my hair so lovely and exactly how I wanted. She checked with me throughout if I wanted products in my hair, how much length she was taking off and she got the memo. A great experience and I’m really glad I’ve found a hairdresser who does exactly as I ask! 🤍

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Response from Saks Hair Chester-Le-Street

Hi Jade, we are pleased to hear that you had a gorgeous experience at our salon! Emma is definitely one of our most knowledgeable stylists and we're glad you felt safe with her. It's great to hear that she took the time to understand your hair and gave you a relaxing head massage. We're glad she also followed your instructions and you left with the perfect cut. Thank you for choosing our salon and we look forward to seeing you again soon for another wonderful experience! Have a great day! The team at Saks Hair Chester-Le-Street

Great Experience

Karen
16th May 2026
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Olivia was lovely, genuinely interested in doing the best for my very curly hair. The lovely head massage when washing my hair was a delight.

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Response from Saks Hair Chester-Le-Street

Hi Karen,

Thank you for taking the time to leave us a review. We are happy to hear that Olivia provided you with a great experience and took genuine interest in caring for your curly hair. We pride ourselves on providing a relaxing and enjoyable service, and we're glad you enjoyed the head massage during your hair wash.

We appreciate your feedback and look forward to seeing you again soon.

The team at Saks Hair Chester-Le-Street

Hair Appointment

Mrs Elaine Rowley
14th May 2026
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Excellent trim and blow dry with Zoe - just what I wanted. Very pleased.

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Response from Saks Hair Chester-Le-Street

Dear Elaine,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you were pleased with your trim and blow dry by Zoey. We pride ourselves on delivering excellent services that are exactly what our clients want.

Thank you for choosing our salon and we hope to see you again soon!

The Team at Saks Hair Chester-Le-Street

Colour Cut and Finish

Julie Kell
14th May 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Excellent service again, loving the colour Nicola.
Thank You.

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Response from Saks Hair Chester-Le-Street

Hi Julie,

Thank you for your lovely review! We are delighted to hear that you had an excellent service with us and that you are loving your new hair colour by Nicola. We will definitely pass on your kind words to her.

We appreciate your support and we look forward to welcoming you back to our salon soon.

The Saks Hair Team at Chester-Le-Street

Perfect Restyle

Mrs Christine Hendry
12th May 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Lovely few hours having a restyle and colour revamp. Nicola, as always, fully explained restyle , how to manage it and maintain colour . Very happy with new hairstyle.

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Response from Saks Hair Chester-Le-Street

HI Christine,

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your restyle and colour revamp with Nicola. She always goes above and beyond to ensure her clients are happy with their new look.

We appreciate your kind words about Nicola's expertise and excellent communication in explaining the restyle and providing tips for maintaining your colour. We look forward to seeing you again soon for your next hair appointment.

The team at Saks Hair Chester-Le-Street

An incredible service received on every visit.

Tracy Doherty
10th May 2026
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Stacey is wonderful! She's knowledgeable, friendly & professional. She makes suggestions and also listens to what I want. A visit to the salon is like chatting with an old friend yet she has only done my hair a few times. My hair looks amazing & I'm looking forward to my next appointment. Thank you all, for having such a warm & welcoming salon.

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Response from Saks Hair Chester-Le-Street

Hi Tracy,

Thank you so much for your kind words and for taking the time to leave us a review. We are so glad to hear that you had a wonderful experience with Stacey and that you are happy with your hair. Stacey is truly a knowledgeable and professional stylist, and we are lucky to have her on our team. We can't wait to see you at your next appointment.

The Saks Hair Chester-Le-Street team

Hair colour and style

Deborah Renwick
8th May 2026
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Marvellous! Totally transformed and thoroughly cheered up after my session. Colour is lovely! Thank you x

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Response from Saks Hair Chester-Le-Street

Dear Deborah,

Thank you so much for your lovely review! It's great to know that you left feeling transformed and uplifted.

We are glad that our colour service exceeded your expectations and made you feel beautiful. We appreciate your kind words and can't wait to have you back !
Take care and see you soon!

Best wishes from all of us at Saks Hair Chester-Le-Street

Perfect Pamper

Miss Vicky Atkinson
8th May 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Always such a relaxed environment with the most chilled music.
Perfect colour and cut as always by Emma. Always love our catch ups.
Cannot recommend enough
5 star 🌟 all the way

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Response from Saks Hair Chester-Le-Street

Hi Vicky,
Thank you so much for your lovely review and for taking the time to share your experience with us. We are so pleased to hear that you enjoyed your visit at our salon and that you were pleased with your colour and cut by Emma. Catching up with our clients is one of our favourite parts of the job!
Thank you for recommending us, you're a ⭐️star! We can't wait to see you again.

The Saks Hair Team

ABSOLUTELY INCREDIBLE!!!

Louise Keeling-Brown
7th May 2026
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

First time I've had a full head dye at a hairdressers. Amazing experience! I had full dye and cut. Ive never felt so relaxed (I have 3 kids...) just sat there with dye in my hair, drinking a cup of tea... bliss. I will definitely be going monthly for my root touch up etc. 100% recommend. Thank you for the wonderful experience! From a customer who is anxious of the hairdressers due to bad experiences ❤️

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Response from Saks Hair Chester-Le-Street

Hi Louise,

Thank you so much for taking the time to leave us such a lovely review! We're so glad to hear that you had an amazing experience at our salon and that you felt relaxed and at ease while getting your full head dye and cut. We strive to create a calming and enjoyable atmosphere for our clients, and it sounds like we hit the mark with you!

We really appreciate your recommendation and are pleased to have you as a returning client. We look forward to seeing you for your root touch-up!

The team at Saks Hair Chester-Le-Street

Mrs

Lisa Hodgson
7th May 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Lovely, friendly salon. Emma is a lovely young lady and very professional, she understands everything I want

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Response from Saks Hair Chester-Le-Street

Dear Lisa,

Thank you so much for your kind words about our salon and Emma!
We're so happy that Emma was able to provide you with a professional and understanding service, and we'll be sure to pass along your compliments to her.
Once again, thank you for your lovely review and we hope to see you again soon!

The team at Saks Hair Chester-Le-Street

Cut and colour

Mrs Gillian Barnes
7th May 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As always a very professional and friendly visit from a very knowledgeable styliat

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Response from Saks Hair Chester-Le-Street

Dear Gillian,

Thank you for taking the time to leave us such a lovely review.
It is always a pleasure to have you in our salon and we look forward to welcoming you back soon.
Thank you for choosing our salon for your hair needs for the past 26 years!

The team at Saks Hair Chester-Le-Street

Great results

Angela Davidson
6th May 2026
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

This was my first appointment at a new salon and i was initially very nervous. Olivia listened and gave me exactly what i asked. Great experience and i am so happy with the results

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Response from Saks Hair Chester-Le-Street

Hi Angela! Thank you so much for trusting us with your first appointment at our salon. We understand how nerve-wracking it can be to try out a new place, but we're glad to hear that you had a great experience. Olivia is a talented stylist and we're happy she was able to give you the exact look you wanted. We hope to see you again soon and keep delivering happy hair days! The team at Saks Hair Chester-Le-Street

Salon experiance

Vera Butt
6th May 2026
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Very pleasant and welcoming felt relaxed and enjoyed the experiance of the salon

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Response from Saks Hair Chester-Le-Street

Hi Vera, thank you for taking the time to leave a review. We're glad to hear that you felt relaxed and enjoyed your experience at our salon. Our team strives to create a pleasant and welcoming atmosphere for all our clients. It means a lot to us that you had a positive experience. We look forward to seeing you again soon. Best wishes, the team at Saks Hair Chester-Le-Street.

Hair Appointment

Emily Arkle
6th May 2026
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

She has done a fabulous job with my hair!

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Response from Saks Hair Chester-Le-Street

Hi Emily, we are so happy to hear that you loved your hair after your visit with us! Thank you for taking the time to share your wonderful feedback. We hope to see you again soon for another fabulous hairdo. Take care! From the team at Saks Hair Chester-Le-Street.

Always a pleasure!

Samuel Hill
2nd May 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Emma is excellent, she always asks what style I’m going for and takes the time to listen and checks throughout the cut if she’s achieving what I’m after. Emma is extremely personable and we always have a laugh. An asset to the team and the salon. Would recommend always!

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Response from Saks Hair Chester-Le-Street

Hello Samuel,

Thank you so much for taking the time to leave this lovely review for Emma. We are so glad to hear that she has been providing you with excellent service and meeting your expectations. We are lucky to have her as part of our team.

We always aim to make our clients feel comfortable and heard, so we're delighted that Emma has been able to do so for you. We are also pleased that you have enjoyed your experience with us, and we truly appreciate your recommendations.

Looking forward to welcoming you back to our salon again soon.

The team at Saks Hair Chester-Le-Street

Fabulous cut!

Margaret Hindmarch
2nd May 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Yet another excellent cut….thank you Nicola!! Great salon experience.

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Response from Saks Hair Chester-Le-Street

Hi Margaret,

Thank you so much for your kind words! We are thrilled to hear that you had another excellent cut with Nicola and enjoyed your visit to our salon. We strive to provide a great hair experience for all of our clients.

Thank you for choosing our salon for your hair needs. We look forward to seeing you again soon.

The team at Saks Hair Chester-Le-Street

Cut and finish

Julie Davidson
30th Apr 2026
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Would never go anywhere else. 10+ years an excellent stylist and a beautiful lady

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Response from Saks Hair Chester-Le-Street

Dear Julie,

Thank you so much for your kind words and loyalty to our salon for over 10 years! We are thrilled to hear that you consistently have a positive experience with our Stacey. We agree, she is not only an excellent stylist but also a beautiful person inside and out.

Our team at Saks Hair Chester-Le-Street is always focused on providing the best service possible and creating a welcoming atmosphere for our clients. We appreciate your support and look forward to seeing you at your next appointment.

The Team at Saks Hair Chester-Le-Street

Cut and finish

Linda Weatherill
29th Apr 2026
Team Member: Nicola
5.0

Excellent

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Response from Saks Hair Chester-Le-Street

Dear Linda,

Thank you so much for leaving such a kind and positive review for our salon! We are delighted to hear that you had an excellent experience with us.

Our team works hard to provide the highest quality services and we are thrilled to know that we met your expectations. Your satisfaction is our top priority and we appreciate your kind words.

We hope to see you again soon for another fabulous experience. Thank you again for choosing our salon and for recommending us to others.

Best regards from the team at Saks Hair Chester-Le-Street.

Great service

Linda Boyd
28th Apr 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Absolutely wonderful. I was extremely anxious and she put my mind right at ease, it was a lovely experience and would recommend, looking forward to another appointment.

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Response from Saks Hair Chester-Le-Street

Hi Linda,

Thank you so much for your lovely review! We are thrilled to hear that you had a wonderful experience at our salon. Our team strives to make every client feel comfortable and at ease, and we are so glad we were able to achieve that with you.

We appreciate your recommendation and cannot wait to see you again for your next appointment. Your continued support means the world to us. Thank you for choosing our salon and for taking the time to share your positive experience.

All the best,
The Saks Hair Chester-Le-Street team

Brilliant

Mrs Barbara Ann Lee
28th Apr 2026
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Have had Zoey for many years now she's fantastic stylist. K ows just how I like my hair done x

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Response from Saks Hair Chester-Le-Street

Hi Barbara,

We are so grateful for your loyalty over the years and your kind words about Zoey! It's wonderful to hear that she knows just how you like your hair done. Thank you for trusting us with your hair and allowing Zoey to work her magic. We always strive to provide our clients with top-notch service and we're thrilled to know that Zoey has consistently delivered that for you.

We look forward to seeing you again soon and giving you another fantastic experience. Please don't hesitate to let us know if there's anything else we can do to make your visit even more enjoyable.

The Saks Hair Chester-Le-Street team

Love it!

Rebecca Coates
26th Apr 2026
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Mel doing a fab job again! Always listens and is able to do exactly what I have in my head!

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Response from Saks Hair Chester-Le-Street

Hi Rebecca,

Thank you so much for taking the time to write us a review. We are thrilled to hear that you were happy with your experience at our salon and that Mel did a fantastic job. We are lucky to have such a talented stylist on our team.

It's great to know that Mel not only listened to your ideas, but was able to bring them to life. We strive to create hairstyles that make our clients feel confident and beautiful.

We appreciate your support and we look forward to seeing you again in the future.

The team at Saks Hair Chester-Le-Street

Cut and blow dry

Amanda Johnston
24th Apr 2026
Team Member: Emma
4.5
Appointment verified by SaloniQ Software

Amazing experience and was made to feel welcome and pampered! Emma was very in tune to my needs and completed my cut with precision and technique!

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Response from Saks Hair Chester-Le-Street

Dear Amanda,

Thank you for your lovely review! We're thrilled to hear that you had an amazing experience at our salon. We pride ourselves on making every client feel welcome and pampered, so it's wonderful to know that we succeeded with you.

We're glad that Emma was able to understand your needs and deliver a precision cut with her expert techniques. We'll be sure to pass along your kind words to her!

Thank you once again for choosing our salon for your hair needs. We can't wait to see you again!

The Saks Hair Chester-Le-Street team

Lovely experience.

Kelly Ball
23rd Apr 2026
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Lovely Experience, friendly staff with a relaxed atmosphere. Came out feeling like a new woman.

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Response from Saks Hair Chester-Le-Street

Hi Kelly,

Thank you for taking the time to leave us a lovely review! We're so glad to hear that you had a great experience with our friendly staff and enjoyed the relaxed atmosphere at our salon. It's always our goal to make every client feel like a new person after their visit with us.

We appreciate your support and look forward to seeing you again soon.

Team at Saks Hair Chester-Le-Street

Happy days

Alyson
23rd Apr 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

A clean, tidy modern salon makes your experience at this salon relaxing and special. The staff are friendly , helpful and appear to have a great rapport with each other. I’m very pleased with the quality of the cut and highlights. Very professional.

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Response from Saks Hair Chester-Le-Street

Hi Alyson,

Thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you had a relaxing and special experience at our salon. Our team takes great pride in maintaining a clean, tidy and modern environment for our clients.

We are delighted to hear that our staff was friendly and helpful during your visit. We truly value creating a positive rapport with our clients and with each other.

We are glad to know that you are pleased with the quality of your cut and highlights. Our team strives to provide nothing but the best, and it is wonderful to hear that we met your expectations.

Thank you once again for choosing our salon. We look forward to welcoming you back for another wonderful experience.

The team at Saks Hair Chester-Le-Street

Fabulous team

Margaret Coulbeck
21st Apr 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Another great visit. Such a happy environment. Nicola never fails me, thank you x

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Response from Saks Hair Chester-Le-Street

Hi Margaret,

Thank you so much for your lovely review!

It's great to know that Nicola always meets your expectations. We are lucky to have such talented stylists like her on our team.

Thank you again for your kind words and for choosing our salon. We can't wait to see you again soon!

The Saks Hair team at Chester-Le-Street

Excellent

Anonymous
18th Apr 2026
Team Member: Olivia
5.0

Amazing as usual ❤️❤️

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Response from Saks Hair Chester-Le-Street

Dear valued customer,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had yet another amazing experience at our salon. Our team works hard to ensure our customers always leave feeling happy and satisfied, so your kind words mean a lot to us.

Team at Saks Hair Chester-Le-Street