Saks Hair Chester-Le-Street

84 Front Street, Chester-le-Street, Durham, DH3 3BB

About us

Everyone’s fave hair salon in Chester-Le-Street has been a highlight on front street since the turn of the century and thanks to long-standing salon owner, Chris and our oh-so-talented team, we’re firmly on the map of hair excellence in our area, because we’re passionate about everything we do.

We’ve built a solid reputation of being the crème de la crème of hairdressers in Chester-Le-Street – did you know that we’re the only salon in the North East to have not one but FIVE L’Oréal Professionnel Colour Specialists? Meaning you’re spoilt for choice when it comes to choosing colour. As well as extensions, cut & blowdrys, professional restyle or occasion hair-up. We’ve got you covered.

Getting to our hair salon in Chester-Le-Street is a doddle, we’re in the middle of Front Street, with parking at the back of our salon near Middle Chare surgery (a few minutes walk away).

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 17:00
Saturday 08:45 - 2.45
Sunday Closed

Services

Hair

Our work

Reviews

4.93
734 verified reviews
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Value
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Amazing service

Katie Mountain
18th Jun 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

So many thanks to Nicola for an amazing cut. I got a last minute cancellation on the day and I'm so pleased I came in. Nicola listened to what I wanted and helped me figure out what I want to do next with my hair. She was lovely and chatty and gave me lots of info about products ans how to do my hair. Will definitely be back. Thank you!

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Response from Saks Hair Chester-Le-Street

Hi Katie,

Thank you for leaving such a lovely review about your experience at our salon. We are delighted to hear that you had an amazing cut with Nicola!
It's great to hear that Nicola listened to your needs and provided you with the information and advice you needed. We are thrilled that you left feeling satisfied and we look forward to welcoming you back again in the future.

Thank you for choosing our salon and we can't wait to see you soon!

The team at Saks Hair Chester-Le-Street

Saks

Mrs Pauline Linsley
17th Jun 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

A visit to Saks is always a pleasure, and l am always happy with the results

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Response from Saks Hair Chester-Le-Street

Hi Pauline,

Thank you so much for taking the time to leave a review for us. We're thrilled to hear that your visit to our salon was such a pleasure and that you were happy with the results.

We look forward to serving you again in the future and hope to continue providing you with pleasant and satisfying visits.

Take care,
The team at Saks Hair Chester-Le-Street

Perfect every time

Miss Stacey Dudley
17th Jun 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Have been getting my hair done by emma for a long time now, and she always does it perfect, she is very talented a good at what she does.

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Response from Saks Hair Chester-Le-Street

Hi Stacey,

Thank you so much for taking the time to leave us such a lovely review. We truly appreciate your continued support and trust in Emma to do your hair.

We are thrilled to hear that Emma always delivers the perfect result and that her talent shines through in her work. We will be sure to pass on your kind words to her.

Thank you again for choosing our salon, and we look forward to seeing you again soon!

The team at Saks Hair Chester-Le-Street

Cut and blow dry

Patricia Ambrose
16th Jun 2026
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Very happy with service and style good cut.

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Response from Saks Hair Chester-Le-Street

Hi Patricia, thank you for taking the time to leave a review for us. We're delighted to hear that you were happy with our service and that you love your new hair cut. We strive to provide our clients with the best possible experience and we're glad we could deliver on that for you. We hope to see you again soon for your next appointment. Take care!

The team at Saks Hair Chester-Le-Street

Another lovely experience

Lesley Forster
12th Jun 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Always a relaxing experience when I get my hair done , Emma is an amazing stylist and good listener when it comes to my hair , love to make changes to my colour and style and Emma comes up with amazing suggestions and love my hair after every visit.

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Response from Saks Hair Chester-Le-Street

Dear Lesley,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you always have a relaxing experience at our salon and that Emma is such an amazing stylist. We will be sure to pass along your kind words to her!

We take pride in listening to our clients' hair goals and providing expert suggestions. We are so glad that you love your hair after every visit and we can't wait to see you again soon.

The team at Saks Hair Chester-Le-Street

From Steph

Stephanie Clark
11th Jun 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Absolutely excellent as always!

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Response from Saks Hair Chester-Le-Street

Hi Stephanie,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had an excellent experience at our salon.

We take great pride in providing exceptional services to our clients, and it's always wonderful to receive such positive feedback.

Thank you again for choosing our salon and for your kind words. We look forward to welcoming you back for your next appointment.

The team at Saks Hair Chester-Le-Street

Saks Signature

Deborah Renwick
11th Jun 2026
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Brilliant, relaxing time. Olivia is a whizz with colour and I love her head massages, craic and music great too!

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Response from Saks Hair Chester-Le-Street

Dear Deborah,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a brilliant and relaxing experience at our salon. We will be sure to pass your kind words along to Olivia, she truly is a whizz with colour and we are lucky to have her as part of our team.

We are also glad to hear that you enjoyed our music and great craic, making your time with us even more enjoyable. We hope to see you again soon for another pampering session!

The team at Saks Hair Chester-Le-Street

Cut and blow dry

Barbara Smith
10th Jun 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

First visit to the salon , excellent service from Emma and a lovely atmosphere in the salon very friendly and welcoming, I have booked again for more treatments.

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Response from Saks Hair Chester-Le-Street

Hi Barbara,
Thank you for taking the time to share your experience at our salon. We are thrilled to hear that your first visit with us was a pleasant one, thanks to the excellent service provided by our stylist Emma and the welcoming atmosphere in our salon. We are glad to have you as a returning client and look forward to seeing you again for more treatments.

The Saks Hair team at Chester-Le-Street

Saks

Judith Lee
10th Jun 2026
Team Member: Nicola
5.0

Nicola always has time for you , and dose your hair how you want it very happy with result.

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Response from Saks Hair Chester-Le-Street

Dear Judith,
We are so happy to hear that you enjoyed your recent visit with us at Saks Hair! We truly appreciate your kind words about your stylist Nicola and how she always takes the time to make sure you are happy with your hair. Your satisfaction is our top priority and we are delighted to hear that we were able to achieve the result you were looking for. Thank you for taking the time to leave such a lovely review. We can't wait to see you again for your next appointment!

The team at Saks Hair Chester-Le-Street

Mrs

Hazel Morrison
10th Jun 2026
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Very friendly lovely girl really good cut .had lots of patience with me .

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Response from Saks Hair Chester-Le-Street

Hi Hazel,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a great experience at our salon and that you were happy with your cut. Our team always strives to provide top-notch services with a friendly and patient approach, so your kind words really mean a lot to us.

We hope to see you again soon for your next hair appointment!

Best wishes,
The Saks Hair Chester-Le-Street team.

Amazing service

Holly Reeve
9th Jun 2026
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Lovely experience, listened to what i wanted and cared enough to take the time to make it possible

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Response from Saks Hair Chester-Le-Street

Hi Holly, thank you so much for taking the time to leave a review! We're thrilled to hear that you had a lovely experience at our salon and that our team listened to your requests. We pride ourselves on providing personalized and attentive service to each and every client. Thank you for choosing us and we hope to see you again soon. Take care!

Best,
The Saks Hair Chester-Le-Street Team.

Perfect 👌

Andrea Mitchenson
9th Jun 2026
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Absolutely over the moon with my cut Stacey did exactly what I asked for. The whole experience from start to finish was relaxed and perfect. Will definitely be back.

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Response from Saks Hair Chester-Le-Street

Dear Andrea, we are so pleased to hear that you had a great experience at our salon! Stacy is an excellent stylist, and we are glad she was able to give you the exact cut you wanted. Our team strives to create a relaxed and perfect experience for all of our clients, and we are happy to see we succeeded with you. We can't wait to have you back at our salon!
team at Saks Hair Chester-Le-Street.

A lovely welcome and excellent result

Margaret Young
7th Jun 2026
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

I

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Response from Saks Hair Chester-Le-Street

Thank you so much for leaving a review, Margaret! We are thrilled to hear that you had such a positive experience at our salon. Our team takes great pride in providing exceptional service to all of our clients. We are happy that we were able to help you find a new hairstyle that you love and that our staff were friendly and professional. Your satisfaction is our top priority and we are grateful for your kind words. We look forward to seeing you again soon and helping you maintain your beautiful new look! Best regards, The team at Saks Hair Chester-Le-Street.

5 stars

Lynn Barton
4th Jun 2026
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Pleasant professional staff excellent customer service and always very happy with my hair

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Response from Saks Hair Chester-Le-Street

Hi Lynn! Thanks so much for your kind words about our salon. We are so glad to hear that you had a positive experience with our team. It's always our goal to provide top-notch customer service and we're happy to know that we've succeeded with you. We are also thrilled that you love your hair every time you leave our salon. It means a lot to us that you trust us with your hair and we will continue to work hard to keep you happy. Thank you again for your review and we can't wait to see you again soon! Best wishes from the team at Saks Hair Chester-Le-Street.

Sadly not the cut for me

Anonymous
4th Jun 2026
3.5

Everyone seemed lovely and friendly. But sadly my haircut was just nothing of what I asked for. As a trans man, my hair is very important to me as far as my comfortability is concerned and very important to my appearance.. the hair cut was not even close to what I wanted. I did show a photo and I asked a couple times-please do not give me a full fringe.. yet that’s exactly what I left with.. I left and instantly put my hat on.. I understand she tried her best to work around my issues regarding my hairlines and I can appreciate that! But having had short hair before, I know it is doable. It just sadly wasn’t done today. I did try to speak up and ask for more to be cut as I wasn’t quite happy. But it didn’t make much difference and I felt uncomfortable telling her I didn’t like it. I could clearly feel she was rushing as she had other people to see to - which is fine! I can understand a busy salon. But I just didn’t feel I could speak up unfortunately. She genuinely seemed lovely! As did everyone in the salon! Just wasn’t the one sadly

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Response from Saks Hair Chester-Le-Street

Dear valued customer,

Thank you for taking the time to leave a review. We are glad to hear that you found our staff to be lovely and friendly. However, we apologize that your haircut did not meet your expectations. Our team at Saks Hair Chester-Le-Street strives to provide each and every customer with a hairstyle that they are comfortable with and that reflects their individual style.

We understand that as a trans man, your hair is an important aspect of your appearance and comfort. We are sorry that the haircut did not match the photo or meet your specific requests. Our stylists always try their best to accommodate our clients' requests and we apologize that we were not able to meet your expectations this time.

I am going to contact you directly to invite you back into the salon complimentary to resolve this for you, I hope this is okay.
Once again, thank you for your honest review and for choosing Saks Hair Chester-Le-Street. We look forward to welcoming you back to our salon.

The team at Saks Hair Chester-Le-Street.

Hair cut and finish

Rhoda Holmes
4th Jun 2026
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Shorter cut I'm very pleased with it. Thank you Zoey.

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Response from Saks Hair Chester-Le-Street

Dear Rhoda,

We are so delighted to hear that you are pleased with your new shorter cut from Zoey. Thank you for taking the time to leave us such a lovely review. We are always thrilled to receive positive feedback from our clients.

We are proud to have Zoey as a part of our team at Saks Hair and we will make sure to pass along your kind words to her. Our talented stylists always strive to provide our clients with the best experience possible.

Thank you again for choosing our salon and we can't wait to see you again soon for your next appointment.

The Team at Saks Hair Chester-Le-Street

Great haircut

Pam
3rd Jun 2026
Team Member: Emma
5.0

Emma is an excellent stylist, I was thrilled with my haircut, my husband said it made me look years younger , can’t be bad 😄! Emma is a lovely person, very easy to talk to making my visit to the salon incredibly relaxing. I can highly recommend her.

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Response from Saks Hair Chester-Le-Street

Dear Pam,

Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you had a great experience with Emma and that you are pleased with your new haircut. We know that feeling confident and refreshed is important, so we are thrilled to have helped you achieve that!

We agree, Emma is truly an amazing stylist and a lovely person to chat with. We pride ourselves on creating a relaxing and welcoming atmosphere for all our clients. Thank you for recommending us and we can't wait to welcome you back for your next visit.

The team at Saks Hair Chester-Le-Street

Olaplex treatment

Emily Peadon
3rd Jun 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Very friendly and professional, very happy with my hair

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Response from Saks Hair Chester-Le-Street

Hey Emily, thank you so much for taking the time to leave us a review! We are so pleased to hear that you had a great experience with our team and are loving your hair. Your satisfaction is what drives us to provide the best customer service and professional results. We appreciate your support and can't wait to see you again. Have a lovely day!

The team at Saks Hair Chester-Le-Street

Amazing experience

Lorraine Carr
3rd Jun 2026
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Amazing atmosphere, Olivia was lovely to talk to had lovely chats. And she supported me well having my little baby nephew with me xx

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Response from Saks Hair Chester-Le-Street

Hi Lorraine,

Thank you for taking the time to leave us such a lovely review! We're so pleased to hear that you had a great experience at our salon. It was a pleasure to have you and your little nephew, and we're glad that Olivia made you both feel comfortable.

We strive to create a warm and welcoming atmosphere, and it's wonderful to know that we achieved that during your visit. Thank you for choosing our salon, and we hope to see you again soon.

The team at Saks Hair Chester-Le-Street

Excellent!

Louise Curtis Robinson
2nd Jun 2026
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Really lovely salon, fantastic service from Zoey, listened to my requests and deliver beyond expectations- would recommend and I’ve booked to return as I was extremely happy with my hair.

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Response from Saks Hair Chester-Le-Street

Hi Louise,

Thank you for taking the time to leave us a review. We're so glad to hear you had a great experience at our salon. Zoey is a fantastic stylist and we're happy she was able to exceed your expectations and create a look you love. We can't wait to have you back for your next appointment. See you soon!

The team at Saks Hair Chester-Le-Street

Lovely Salon!

Erin Riddel
2nd Jun 2026
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

I am so happy with my cut and style- very efficient and friendly service. Zoey is lovely and clearly had a lot of experience.

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Response from Saks Hair Chester-Le-Street

Hi Erin,

Thank you so much for taking the time to leave us a review! We are so pleased to hear that you are happy with your cut and style. Our team takes pride in providing efficient and friendly service to all of our clients.

Zoey is a wonderful stylist and we're glad that her experience shines through in her work. We will make sure to pass along your kind words to her.

We truly appreciate your feedback and we cannot wait to have you back in our salon!

The team at Saks Hair Chester-Le-Street

Fantastic professional service

B Riddel
2nd Jun 2026
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Zoey is really professional and was genuinely interested in what I hoped to gain from my hair cut, I am more than happy with the results and will definitely book in with Zoey again.

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Response from Saks Hair Chester-Le-Street

Thank you so much for taking the time to leave us a review. We are so pleased to hear that Zoey provided such a professional and attentive service during your visit. We pride ourselves on our stylists' dedication to understanding and meeting our clients' desires and needs.

We are delighted that you are happy with the results of your haircut and we will be sure to pass on your kind words to Zoey. We would love to welcome you back for your next appointment with her or any other member of our team.

Thank you again for your feedback and for choosing our salon for your hair needs. We look forward to seeing you again soon.

The Saks Hair Chester-Le-Street team

Hair Appointment

Rachel Arkle
30th May 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Nicola was fantastic as always!!

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Response from Saks Hair Chester-Le-Street

Hi Rachel, thank you so much for your wonderful review! We are thrilled to hear that Nicola provided you with fantastic service during your recent visit to our salon. We are so lucky to have her as part of our team at Saks and we will be sure to pass along your kind words. We can't wait to welcome you back for your next appointment. Thank you for choosing us for your hair needs.

The Team at Saks Hair Chester-Le-Street.

Excellent

Janet Nichols
30th May 2026
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Excellent, loving my grey blending journey

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Response from Saks Hair Chester-Le-Street

Dear Janet,
We are overjoyed to hear that you are enjoying your grey blending journey with us here at our salon! Thank you for taking the time to share your positive experience. It means a lot to us. Your feedback has truly made our day and we are so grateful for your support.
Thank you again for choosing us and we look forward to seeing you again soon.

The team at Saks Hair Chester-Le-Street

Hair cut and style

Denise Mowat
30th May 2026
Team Member: Melissa
5.0

Very good stylist.

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Response from Saks Hair Chester-Le-Street

Hi Denise, thank you so much for your positive review! We are delighted to hear that you had a great experience with Melissa. It means a lot to us when our customers are happy with their haircuts. We truly appreciate your 5 stars!. We hope to see you again soon for your next haircut. Thank you for choosing us. Take care!
the team at Saks Hair Chester-Le-Street

Fabulous!

Sue Pender
28th May 2026
Team Member: Emma
5.0

Really enjoyed my experience at Chester Le Street salon today
Emma did a lovely deep head massage/ shampoo… really enjoyed it
She took time doing a consultation about my cut/ style
She was very friendly & professional
All in all it was a positive experience
Thanks!

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Response from Saks Hair Chester-Le-Street

Hi Sue,

Thank you so much for taking the time to leave us such a kind review! We're so pleased to hear that you had a wonderful experience at our salon in Chester-Le-Street today.

Emma will be delighted to hear that you enjoyed the deep head massage and shampoo she provided. We're glad that she took the time to have a thorough consultation about your cut and style - our team always strives to ensure every client receives personalized and high-quality service.

It's great to know that you found Emma to be friendly and professional - we couldn't agree more! Thank you again for your feedback. We look forward to welcoming you back to our salon in the future.

The team at Saks Hair Chester-Le-Street

My Enjoyable Hour

Anne Crooks
28th May 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Today I had a cut and style which was done to perfection by Emma.
The saloon always delivers a relaxing experience with excellent coffee. I am one happy lady!
Many thanks x

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Response from Saks Hair Chester-Le-Street

Dear Anne,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a perfect cut and style with Emma. She is truly talented and we are lucky to have her on our team.

We are also glad that you enjoyed our relaxing atmosphere and excellent coffee. We believe that a great experience is not just about the service, but also the overall ambiance.

Thank you for choosing our salon, we can't wait to welcome you back for another pampering session.

The Saks Hair team at Chester-Le-Street

Superb cut and finish

Mrs Jane Reed
28th May 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Fresh new hair cut and toner. Staff always so attentive and you feel absolutely amazing when hair looks and feels so healthy *****

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Response from Saks Hair Chester-Le-Street

Dear Jane,

Thank you for taking the time to leave a kind review about your recent visit to our salon. We are so pleased to hear that you are happy with your fresh new hair cut and toner.

We look forward to welcoming you back to our salon in the future and providing you with another fantastic hair experience.

The Saks Hair team at Chester-Le-Street

Good hair day

Gail Wears
27th May 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Love my time in Saks - love my stylist Emma too! Always listens to what I would like and always delivers too ⭐️⭐️⭐️⭐️⭐️

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Response from Saks Hair Chester-Le-Street

Dear Gail,

We are delighted to hear that you had an enjoyable experience at our salon. We are also happy to hear that you are satisfied with the services provided by your stylist, Emma. We take great pride in listening to our clients' preferences and delivering the results they desire.

Thank you for taking the time to share your positive feedback. We value your support and look forward to pampering you again in the future.

Take care,
The Saks Hair team

Hair cut and finish

Mrs Denise Regan
27th May 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Another perfect cut and finish with lots of advice given.

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Response from Saks Hair Chester-Le-Street

Hi Denise, thank you for leaving a kind review! We are happy to hear that you were pleased with your recent appointment at our salon. Our team takes pride in providing not only great haircuts, but also helpful tips to maintain your style. We appreciate your continued support and look forward to seeing you again soon! Best Regards, the team at Saks Hair Chester-Le-Street

Great Hair

Davina Mather
21st May 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Great experience, consultation first the cut and blow dry, exactly as we discussed

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Response from Saks Hair Chester-Le-Street

Dear Davina,

We are delighted to hear that you had a great experience at our salon! It's wonderful to hear that our consultation process helped to achieve the cut and blow dry that we discussed. We always strive to listen to our clients and tailor our services to meet their needs and preferences.

We hope to see you again soon at Saks Hair Chester-Le-Street and provide you with excellent hair care services.

The team at Saks Hair Chester-Le-Street

Perfect hair

Pauline Clark
21st May 2026
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Stacey lou alwsys does my hair nice. Would definitely recommend

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Response from Saks Hair Chester-Le-Street

Dear Pauline,

Thank you so much for taking the time to leave a review. We're so glad to hear that Stacey did an amazing job on your hair. She always strives to give our clients the best results.

We truly appreciate your recommendations and we hope to see you again soon!

The Team at Saks Hair Chester-Le-Street

Top marks for Melissa!!

Ruth Watson
21st May 2026
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

It's taken me years to find a hairdresser to do my hair exactly as I wanted.
Always friendly and chatty as well.

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Response from Saks Hair Chester-Le-Street

Hi Ruth,

Thank you so much for taking the time to leave us such a lovely review! We appreciate your kind words and are delighted to know that we have been able to meet your expectations and style your hair exactly as you wanted. Customer satisfaction is our top priority and we are thrilled to have achieved that with you.

We are also glad to hear that our team's friendly and chatty nature made your experience even better. We strive to create a warm and welcoming environment for all our clients.

We look forward to seeing you again soon for your next hair appointment.

The Saks Hair team.

Always a pleasure

Julie Crampton
20th May 2026
Team Member: Stacey
5.0

Always enjoy my time at the salon being looked after by Stacey. She’s friendly and professional and I always look forward to having a catch up with her. My hair is in the best condition it has been in for years, Stacey is great at recommending the best products to use on my hair……..overall 10/10

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Response from Saks Hair Chester-Le-Street

Hi Julie,

Thank you so much for leaving us such a lovely review! We're pleased to hear that you always enjoy your time at our salon and that Stacey takes such good care of you. We'll make sure to pass along your kind words to her.

It's great to hear that your hair is in the best condition it has been in for years! Stacey is truly talented and we're lucky to have her on our team. Thank you for trusting her recommendations for your hair care products.

We look forward to your next visit and catching up with you again! See you soon!

The Saks Hair team

First appointment at SAKS

Jade Harsley
17th May 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

What a gorgeous experience. Emma was lovely, really knowledgable about products she was using and I felt safe in her hands! From sitting with me to go through what I wanted doing to a gorgeous experience having my hair washed and the MOST relaxing head massage to cutting my hair so lovely and exactly how I wanted. She checked with me throughout if I wanted products in my hair, how much length she was taking off and she got the memo. A great experience and I’m really glad I’ve found a hairdresser who does exactly as I ask! 🤍

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Response from Saks Hair Chester-Le-Street

Hi Jade, we are pleased to hear that you had a gorgeous experience at our salon! Emma is definitely one of our most knowledgeable stylists and we're glad you felt safe with her. It's great to hear that she took the time to understand your hair and gave you a relaxing head massage. We're glad she also followed your instructions and you left with the perfect cut. Thank you for choosing our salon and we look forward to seeing you again soon for another wonderful experience! Have a great day! The team at Saks Hair Chester-Le-Street

Great Experience

Karen
16th May 2026
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Olivia was lovely, genuinely interested in doing the best for my very curly hair. The lovely head massage when washing my hair was a delight.

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Response from Saks Hair Chester-Le-Street

Hi Karen,

Thank you for taking the time to leave us a review. We are happy to hear that Olivia provided you with a great experience and took genuine interest in caring for your curly hair. We pride ourselves on providing a relaxing and enjoyable service, and we're glad you enjoyed the head massage during your hair wash.

We appreciate your feedback and look forward to seeing you again soon.

The team at Saks Hair Chester-Le-Street

Hair Appointment

Mrs Elaine Rowley
14th May 2026
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Excellent trim and blow dry with Zoe - just what I wanted. Very pleased.

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Response from Saks Hair Chester-Le-Street

Dear Elaine,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you were pleased with your trim and blow dry by Zoey. We pride ourselves on delivering excellent services that are exactly what our clients want.

Thank you for choosing our salon and we hope to see you again soon!

The Team at Saks Hair Chester-Le-Street

Colour Cut and Finish

Julie Kell
14th May 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Excellent service again, loving the colour Nicola.
Thank You.

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Response from Saks Hair Chester-Le-Street

Hi Julie,

Thank you for your lovely review! We are delighted to hear that you had an excellent service with us and that you are loving your new hair colour by Nicola. We will definitely pass on your kind words to her.

We appreciate your support and we look forward to welcoming you back to our salon soon.

The Saks Hair Team at Chester-Le-Street

Perfect Restyle

Mrs Christine Hendry
12th May 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Lovely few hours having a restyle and colour revamp. Nicola, as always, fully explained restyle , how to manage it and maintain colour . Very happy with new hairstyle.

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Response from Saks Hair Chester-Le-Street

HI Christine,

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your restyle and colour revamp with Nicola. She always goes above and beyond to ensure her clients are happy with their new look.

We appreciate your kind words about Nicola's expertise and excellent communication in explaining the restyle and providing tips for maintaining your colour. We look forward to seeing you again soon for your next hair appointment.

The team at Saks Hair Chester-Le-Street

An incredible service received on every visit.

Tracy Doherty
10th May 2026
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Stacey is wonderful! She's knowledgeable, friendly & professional. She makes suggestions and also listens to what I want. A visit to the salon is like chatting with an old friend yet she has only done my hair a few times. My hair looks amazing & I'm looking forward to my next appointment. Thank you all, for having such a warm & welcoming salon.

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Response from Saks Hair Chester-Le-Street

Hi Tracy,

Thank you so much for your kind words and for taking the time to leave us a review. We are so glad to hear that you had a wonderful experience with Stacey and that you are happy with your hair. Stacey is truly a knowledgeable and professional stylist, and we are lucky to have her on our team. We can't wait to see you at your next appointment.

The Saks Hair Chester-Le-Street team

Hair colour and style

Deborah Renwick
8th May 2026
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Marvellous! Totally transformed and thoroughly cheered up after my session. Colour is lovely! Thank you x

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Response from Saks Hair Chester-Le-Street

Dear Deborah,

Thank you so much for your lovely review! It's great to know that you left feeling transformed and uplifted.

We are glad that our colour service exceeded your expectations and made you feel beautiful. We appreciate your kind words and can't wait to have you back !
Take care and see you soon!

Best wishes from all of us at Saks Hair Chester-Le-Street

Perfect Pamper

Miss Vicky Atkinson
8th May 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Always such a relaxed environment with the most chilled music.
Perfect colour and cut as always by Emma. Always love our catch ups.
Cannot recommend enough
5 star 🌟 all the way

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Response from Saks Hair Chester-Le-Street

Hi Vicky,
Thank you so much for your lovely review and for taking the time to share your experience with us. We are so pleased to hear that you enjoyed your visit at our salon and that you were pleased with your colour and cut by Emma. Catching up with our clients is one of our favourite parts of the job!
Thank you for recommending us, you're a ⭐️star! We can't wait to see you again.

The Saks Hair Team

ABSOLUTELY INCREDIBLE!!!

Louise Keeling-Brown
7th May 2026
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

First time I've had a full head dye at a hairdressers. Amazing experience! I had full dye and cut. Ive never felt so relaxed (I have 3 kids...) just sat there with dye in my hair, drinking a cup of tea... bliss. I will definitely be going monthly for my root touch up etc. 100% recommend. Thank you for the wonderful experience! From a customer who is anxious of the hairdressers due to bad experiences ❤️

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Response from Saks Hair Chester-Le-Street

Hi Louise,

Thank you so much for taking the time to leave us such a lovely review! We're so glad to hear that you had an amazing experience at our salon and that you felt relaxed and at ease while getting your full head dye and cut. We strive to create a calming and enjoyable atmosphere for our clients, and it sounds like we hit the mark with you!

We really appreciate your recommendation and are pleased to have you as a returning client. We look forward to seeing you for your root touch-up!

The team at Saks Hair Chester-Le-Street

Mrs

Lisa Hodgson
7th May 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Lovely, friendly salon. Emma is a lovely young lady and very professional, she understands everything I want

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Response from Saks Hair Chester-Le-Street

Dear Lisa,

Thank you so much for your kind words about our salon and Emma!
We're so happy that Emma was able to provide you with a professional and understanding service, and we'll be sure to pass along your compliments to her.
Once again, thank you for your lovely review and we hope to see you again soon!

The team at Saks Hair Chester-Le-Street

Cut and colour

Mrs Gillian Barnes
7th May 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As always a very professional and friendly visit from a very knowledgeable styliat

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Response from Saks Hair Chester-Le-Street

Dear Gillian,

Thank you for taking the time to leave us such a lovely review.
It is always a pleasure to have you in our salon and we look forward to welcoming you back soon.
Thank you for choosing our salon for your hair needs for the past 26 years!

The team at Saks Hair Chester-Le-Street

Great results

Angela Davidson
6th May 2026
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

This was my first appointment at a new salon and i was initially very nervous. Olivia listened and gave me exactly what i asked. Great experience and i am so happy with the results

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Response from Saks Hair Chester-Le-Street

Hi Angela! Thank you so much for trusting us with your first appointment at our salon. We understand how nerve-wracking it can be to try out a new place, but we're glad to hear that you had a great experience. Olivia is a talented stylist and we're happy she was able to give you the exact look you wanted. We hope to see you again soon and keep delivering happy hair days! The team at Saks Hair Chester-Le-Street

Salon experiance

Vera Butt
6th May 2026
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Very pleasant and welcoming felt relaxed and enjoyed the experiance of the salon

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Response from Saks Hair Chester-Le-Street

Hi Vera, thank you for taking the time to leave a review. We're glad to hear that you felt relaxed and enjoyed your experience at our salon. Our team strives to create a pleasant and welcoming atmosphere for all our clients. It means a lot to us that you had a positive experience. We look forward to seeing you again soon. Best wishes, the team at Saks Hair Chester-Le-Street.

Hair Appointment

Emily Arkle
6th May 2026
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

She has done a fabulous job with my hair!

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Response from Saks Hair Chester-Le-Street

Hi Emily, we are so happy to hear that you loved your hair after your visit with us! Thank you for taking the time to share your wonderful feedback. We hope to see you again soon for another fabulous hairdo. Take care! From the team at Saks Hair Chester-Le-Street.

Always a pleasure!

Samuel Hill
2nd May 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Emma is excellent, she always asks what style I’m going for and takes the time to listen and checks throughout the cut if she’s achieving what I’m after. Emma is extremely personable and we always have a laugh. An asset to the team and the salon. Would recommend always!

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Response from Saks Hair Chester-Le-Street

Hello Samuel,

Thank you so much for taking the time to leave this lovely review for Emma. We are so glad to hear that she has been providing you with excellent service and meeting your expectations. We are lucky to have her as part of our team.

We always aim to make our clients feel comfortable and heard, so we're delighted that Emma has been able to do so for you. We are also pleased that you have enjoyed your experience with us, and we truly appreciate your recommendations.

Looking forward to welcoming you back to our salon again soon.

The team at Saks Hair Chester-Le-Street

Fabulous cut!

Margaret Hindmarch
2nd May 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Yet another excellent cut….thank you Nicola!! Great salon experience.

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Response from Saks Hair Chester-Le-Street

Hi Margaret,

Thank you so much for your kind words! We are thrilled to hear that you had another excellent cut with Nicola and enjoyed your visit to our salon. We strive to provide a great hair experience for all of our clients.

Thank you for choosing our salon for your hair needs. We look forward to seeing you again soon.

The team at Saks Hair Chester-Le-Street