Saks Hair Chester-Le-Street

84 Front Street, Chester-le-Street, Durham, DH3 3BB

About us

Everyone’s fave hair salon in Chester-Le-Street has been a highlight on front street since the turn of the century and thanks to long-standing salon owner, Chris and our oh-so-talented team, we’re firmly on the map of hair excellence in our area, because we’re passionate about everything we do.

We’ve built a solid reputation of being the crème de la crème of hairdressers in Chester-Le-Street – did you know that we’re the only salon in the North East to have not one but FIVE L’Oréal Professionnel Colour Specialists? Meaning you’re spoilt for choice when it comes to choosing colour. As well as extensions, cut & blowdrys, professional restyle or occasion hair-up. We’ve got you covered.

Getting to our hair salon in Chester-Le-Street is a doddle, we’re in the middle of Front Street, with parking at the back of our salon near Middle Chare surgery (a few minutes walk away).

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 17:00
Saturday 08:45 - 2.45
Sunday Closed

Services

Hair

Our work

Reviews

4.93
497 verified reviews
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Value
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Filter by rating

Such attention to detail

Suzanne Lawson
13th Oct 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Nicola listens so well and her patience and attention to detail are wonderful to see in a modern world where its usually about profitability. The whole team are such diligent and enthusiastic colleagues too.

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Response from Saks Hair Chester-Le-Street

Dear Suzanne,

Thanks for taking the time to leave a review about your experience at our salon. We're delighted to hear that you had a positive experience with our stylist Nicola. Our team takes pride in provide detail to our clients. We believe that it is important to prioritize our clients' satisfaction.

We're also happy to hear that you had a great experience with our entire team. We strive to maintain a positive and enthusiastic atmosphere in our salon and it's always great to hear when our efforts are appreciated.

We look forward to welcoming you back for your next visit.

Warmly,
The Saks Hair Team at Chester-Le-Street

Review

Una Usher
11th Oct 2025
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Very good experience

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Response from Saks Hair Chester-Le-Street

Hi Una,

Thank you for taking the time to leave us a review. We are glad to hear that you had a very good experience at our salon. We always strive to provide the best
services for our clients. We hope to see you again soon.

Warm regards,

The Saks Hair team at Chester-Le-Street

Restyling

Anonymous
10th Oct 2025
5.0

Was made to feel very comfortable. Was listened to got everything I asked for.

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Response from Saks Hair Chester-Le-Street

Dear valued customer,

Thank you for taking the time to leave such a lovely review. We are pleased to hear that you felt comfortable during your visit and that our team listened to your requests. Our goal is to provide each and every client with the highest level of service and satisfaction, and we are happy to hear that we were able to achieve that for you.

We appreciate your kind words and we look forward to seeing you again at Saks Hair Chester-Le-Street.

Best regards,

The team at Saks Hair Chester-Le-Street

Colour correction

Gillian Wolf
10th Oct 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Melissa explained what we could achieve realistically, working around the high lights I already had to prevent any damage. The result is amazing , I didn't think my hair could look this good, and I love the multi dimensional colour and the cut.

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Response from Saks Hair Chester-Le-Street

Hi Gillian,

Thank you for leaving such a lovely review for our salon! We are so glad that you are happy with your recent visit and that our stylist Melissa was able to achieve your desired look . We pride ourselves on creating realistic and beautiful results for our clients.

It's great to hear that you love the multi-dimensional color and cut that Melissa gave you. We strive to create unique and personalized looks for each of our clients.

Thank you again for your kind words. We look forward to seeing you again soon!

Best,
The Saks Hair team at Chester-Le-Street

Great experience

Eleanor Reay
9th Oct 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Always have a great experience here. Staff are friendly and very professional.

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Response from Saks Hair Chester-Le-Street

Hi Eleanor,

Thank you for taking the time to leave us a review. We're thrilled to hear that you always have a great experience at our salon. Our team prides themselves on being friendly and professional, so it's lovely to know that it doesn't go unnoticed.

We can't wait to welcome you back for your next appointment.

Best,
The Team at Saks Hair Chester-Le-Street

Another super visit

Margaret Coulbeck
9th Oct 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Expectations always met. Consistent high standard of service. Always feel great. All staff friendly but Nicola always gives that personal service. Have used Saks for over 20 years and never think of going anywhere else. Highly recommend.

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Response from Saks Hair Chester-Le-Street

Dear Margaret,

Thank you so much for taking the time to share your positive experience with us. We are pleased to hear that we have consistently met your expectations and that you always feel great after your visits to our salon.

We truly appreciate your loyalty over the past 20 years and we are honored to be your go-to salon. We are especially pleased to hear that Nicola has consistently provided you with a personal and friendly service.

Thank you for recommending us to others. We look forward to seeing you again soon.

Warm regards,
The Team at Saks Hair Chester-Le-Street

Bob haircut

Julie Maddison
9th Oct 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Absolutely love my hairstyle Nicola is a fantastic hairdresser just love the way she cuts

Will definitely be returning

Thank you nicola

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Response from Saks Hair Chester-Le-Street

Hi Julie,

Thank you so much for leaving us such a lovely review! We are so pleased to hear that you absolutely love your new hairstyle. We agree, Nicola is a fantastic hairdresser .

We are pleased to hear that you will be returning to our salon. We look forward to seeing you again soon and helping you achieve your desired look.

Have a great day!

The team at Saks Hair Chester-Le-Street

Lovely experience

Connie Marley
9th Oct 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Connie had a lovely experience with Melissa! Her fave part she said was “the relaxing basin treatment”, and the little chocolate treat was such a nice touch. Melissa was kind, professional, and gave Connie a great cut. We’ll definitely be back!

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Response from Saks Hair Chester-Le-Street

Hi Connie,

Thank you so much for taking the time to leave us a review. We are so pleased to hear that you had a lovely experience with our stylist Melissa. We agree that the relaxing basin treatment is always a favorite among our clients, and we're happy it added to your overall experience. Melissa is a wonderful and talented member of our team, and we're glad she was able to give you a great cut.

We appreciate your support and look forward to welcoming you back to our salon in the future.

Best regards,
The Team at Saks Hair Chester-Le-Street

Great Experience

Charlotte Marley
9th Oct 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Melissa was amazing with my little girl, who had cut her own hair at home. She worked her magic and gave her the cutest restyle! So patient and kind—and the hot chocolate treat was such a great touch. Highly recommend Melissa/ Saks.

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Response from Saks Hair Chester-Le-Street

Hi Charlotte Marley,

Thank you so much for taking the time to leave such a kind review about your experience at Saks! We are pleased to hear that Melissa was able to work her magic with your little girl's hair and give her a cute restyle. We will definitely pass along your compliments to her.

At Saks, we believe that our clients deserve the best treatment and care, especially when it comes to children. We are glad to hear that Melissa was patient and kind with your daughter, and we hope that the hot chocolate treat made her experience even more special.

Thanks again for recommending Melissa and Saks. We always strive to provide exceptional service, and it brings us joy to know that we have met your expectations. We can't wait to see you and your little one at the salon again!

Best,

The Team at Saks Hair Chester-Le-Street

Long needed refresh

Ms Leanne Murihead
8th Oct 2025
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Well what can I say…. Professional, friendly & welcoming. I felt like Olivia listened to exactly what I wanted, I was nervous and she put me at ease and we never shut up! Not only a fab hair cut but good crack too!

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Response from Saks Hair Chester-Le-Street

Hi Ms. Leanne,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a positive experience with our stylist Olivia. Our team at Saks Hair Chester-Le-Street prides ourselves on creating a professional, friendly, and welcoming environment for our clients.

We're happy to know that Olivia took the time to listen to your preferences and put you at ease. We believe that good communication is key to achieving the perfect haircut and overall experience. And we're glad that you enjoyed some good laughs with Olivia as well.

We appreciate your kind words and we hope to see you again soon at our salon. Have a great day!

Best,
The team at Saks Hair Chester-Le-Street

Salon experience

Mrs Denise Regan
8th Oct 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Another fabulous cut, colour and finish. Expertly carried out and much appreciated advice given.

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Response from Saks Hair Chester-Le-Street

Dear Mrs Denise,

Thank you for your kind words and for taking the time to leave a review. We are delighted to hear that you had such a great experience at our salon. Our team takes pride in providing expert hair services and offering helpful advice to our clients.

We will be sure to pass along your compliments to our stylist who helped create your fabulous new cut, color, and finish. We are glad you found our advice helpful and we appreciate your trust in our expertise.

We look forward to welcoming you back for your next visit and providing you with another exceptional hair experience.

Warmest regards,
The team at Saks Hair Chester-Le-Street

First appointment at Chester le Street salon

Anonymous
7th Oct 2025
5.0

Enjoyed my having my hair cut with Emma

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Response from Saks Hair Chester-Le-Street

Dear valued customer,

Thank you so much for taking the time to leave a review! We are happy to hear that you enjoyed your experience with Emma. We strive to provide all of our clients with exceptional service and we're thrilled that your visit to our salon lived up to your expectations.

We'll be sure to pass along your kind words to Emma – she'll be delighted to hear that she made your visit even more enjoyable. We look forward to seeing you again soon and providing you with another fantastic hair experience.

Best regards,
The Saks Hair Chester-Le-Street team

A lovely experience

Debbie Jefferson
3rd Oct 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Had a cut and blow dry today with Nicola. She understands my hair so well and I always leave feeling fabulous. Wouldn’t go anywhere else.

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Response from Saks Hair Chester-Le-Street

Hi Debbie,
Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience at our salon and that Nicola took great care of you. It's our top priority to ensure our clients leave feeling fabulous every time. We appreciate your loyalty and are grateful to have you as a valued customer. See you soon for your next visit!
Best,
The team at Saks Hair Chester-Le-Street

Excellent stylist

Andrea Dawson
1st Oct 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Mel did my hair today as my usual stylist Stacey D was off. Mel did an amazing perfect job with my hair colour, cut and styling. She is definitely my go to stylist when Stacey is not available 🤗

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Response from Saks Hair Chester-Le-Street

Hi Andrea!
Thank you so much for taking the time to leave us this lovely review! We are pleased to hear that Mel did an amazing job with your hair color, cut, and style. We will definitely pass on your kind words to her. Our team at Saks Hair Chester-Le-Street are always here to make our clients feel and look their best, and we are so glad that Mel was able to do that for you. We can't wait to see you again soon! 😊
Warmly,
The team at Saks Hair Chester-Le-Street

Excellent

Ms Gillian Dodds
30th Sep 2025
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

The service today as always was excellent, from the greeting, advise, colouring, washing, cutting and styling! Thank you and looking forward to being pampered on my net visit.

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Response from Saks Hair Chester-Le-Street

Dear Ms Gillian,

Thank you so much for leaving such a lovely review for us. We are delighted to hear that you had an excellent experience with us, from the moment you walked in the door to the finished result. Our team takes pride in providing exceptional service and making our clients feel pampered.

We can't wait to have you back for your next visit and provide you with the same level of care and attention. Thank you for choosing our salon and we look forward to seeing you soon.

Best regards,

The team at Saks Hair Chester-Le-Street

Amazing

Lynne Gilchrist
30th Sep 2025
Team Member: Nicola
4.5
Appointment verified by SaloniQ Software

Nicola is an amazing hairdresser she knows what will suit you is attentive and so full of knowledge. My hairs the best it's been in years 👏🏻

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Response from Saks Hair Chester-Le-Street

Dear Lynne,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you had a great experience with Nicola and that your hair is looking fantastic.

Our team at Saks Hair Chester-Le-Street takes great pride in providing attentive and knowledgeable service to our clients, so it's always nice to hear when it's appreciated.

We hope to see you again soon for your next hair appointment.

Best,
The team at Saks Hair Chester-Le-Street

New hair journey

Mrs Angela Balfour
26th Sep 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Came to Nicola with an awful cut and colour I’d had from a different hairdressers. After a consultation and a plan my first visit Was a huge success. She’s a miracle worker as far as I’m concerned. I’m so happy with cut and colour, thank you Nicola your the best.

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Response from Saks Hair Chester-Le-Street

Dear Mrs Angela Balfour,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience at our salon. It's always our goal to help our clients achieve their desired look and we're glad that we were able to do so for you.

We'll be sure to pass along your kind words to Nicola. She'll be delighted to hear that her hard work paid off and you're happy with your cut and color. Feedback like this truly makes our day!

We hope to see you again soon and continue providing you with top-notch services. Thank you for choosing us for your hair needs.

Best,
The team at Saks Hair Chester-Le-Street

Happy days

Ruth Watson
26th Sep 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Very pleased with my first appointment with Melissa. Over the moon with my pixie cut, especially the back, which most stylists never get right. I'll be back.

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Happy day

Ruth Watson
26th Sep 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Really pleased with my first appointment with Melissa. Over the moon with my pixie cut, especially the back, which no other hairdresser has ever got right. Will be back.

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Happy day

Ruth Watson
26th Sep 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Really pleased with my first appointment with Melissa. Over the moon with my pixie cut, especially the back, which no other hairdresser has ever got right. Will be back.

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Response from Saks Hair Chester-Le-Street

Hi Ruth, thank you for taking the time to leave us a review. We are thrilled to hear that you had a great experience with Melissa and we were able to give you the perfect pixie cut. Our team takes pride in providing exceptional services and we are happy to hear that we've exceeded your expectations. We appreciate your support and we look forward to welcoming you back to our salon. Take care! Team at Saks Hair Chester-Le-Street.

Hair Day

Anne Crooks
25th Sep 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

A very enjoyable, relaxing morning having my hair coloured and styled by the lovely talented Emma.

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Response from Saks Hair Chester-Le-Street

Dear Anne Crooks,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a relaxing and enjoyable morning with us, and that Emma took such great care of you.

At our salon, we strive to create a warm and welcoming atmosphere, so it means a lot to us to know that you felt comfortable and at ease during your visit. Emma is indeed incredibly talented and we are lucky to have her as part of our team.

It was a pleasure having you in our salon and we hope to see you again soon!

Warmly,
The team at Saks Hair Chester-Le-Street

Amazing as always

Gaynor Ronsdale
24th Sep 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Love my hair
Great service from Emma and the apprentice Meagan.

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Response from Saks Hair Chester-Le-Street

Hi Gaynor,

Thank you so much for your lovely review! We're so glad to hear that you love your hair and had a great experience with Emma and Meagan. We'll make sure to pass on your kind words to them both.

We always strive to provide excellent service and it's great to know that we delivered for you. Thank you for choosing us, we appreciate your support.

Wishing you a wonderful day ahead!

Best,
The Saks Hair Chester-Le-Street Team

Great cut

Janice Gillespie
24th Sep 2025
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Great cut as usual

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Response from Saks Hair Chester-Le-Street

Hi Janice,

Thank you so much for taking the time to leave us a review! We're glad to hear that you had a great cut at our salon. We always strive to provide our customers with the best experience possible and we're delighted that we met your expectations.

We hope to have the pleasure of seeing you again soon for another fabulous cut. Thank you for choosing our salon.

Warm regards,

The Team at Saks Hair Chester-Le-Street

Great service

Becca Louise
24th Sep 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Great service as always, which is why I continue to come back which I have for the past few years! Always welcomed in and my hair preference / style is always valued. I love how Emma checks after every colour, cut , style to check it’s what I want and that I am satisfied . She’s great!

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Response from Saks Hair Chester-Le-Street

Hi Becca Louise,
Thank you for your kind words and continued support over the past few years. We are delighted to hear that you have had a great experience at our salon. We always strive to provide excellent service and it makes us happy to know that we have met your expectations. Emma is an amazing stylist and we will be sure to pass on your compliments to her. It's important to us that you feel valued and satisfied with your hair every time you visit us. We look forward to seeing you again soon!
Best,
The team at Saks Hair Chester-Le-Street

Gents cut

Mr Mark Robson
23rd Sep 2025
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Top service as usual

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Response from Saks Hair Chester-Le-Street

Hey Mark, thanks so much for taking the time to leave us a review! We're pleased to know that you had a great experience with our salon. Our team always strives to provide excellent service to all of our clients. We hope to see you again soon! Take care, Team at Saks Hair Chester-Le-Street.

Colour and cut

Pauline Clark
23rd Sep 2025
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Stacey is always helpful and listens to how you like your hair

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Response from Saks Hair Chester-Le-Street

Hello Pauline,

Thank you for taking the time to leave us a review. We are glad to hear that Stacey was able to provide you with a helpful and attentive experience. Our team always strives to listen to our clients' preferences and deliver a hairstyle that they will love.

We appreciate your support and are looking forward to seeing you again soon.

Best,
The Saks Hair Chester-Le-Street team

Hair cut and blowdry

Ann Calladine
22nd Sep 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Very friendly and helpful.

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Response from Saks Hair Chester-Le-Street

Hi Ann,
thank you so much for your kind words in your review. We are happy to hear that you felt welcome and taken care of during your visit to our salon. Our team always strives to provide a friendly and helpful atmosphere for all of our clients. We hope to see you again soon and continue to exceed your expectations! Thanks again for choosing us. The team at Saks Hair Chester-Le-Street.

Excellent service

Denise Hooper
19th Sep 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Stacey was friendly as always.
And delivered a first class service and offered expert advice
Always a pleasure.

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Response from Saks Hair Chester-Le-Street

Hi Denise,

Thank you so much for taking the time to leave such a lovely review for our salon. We're so pleased to hear that Stacey provided you with her usual friendly and first class service, along with expert advice. She always strives to make each client's experience a pleasure.

We really appreciate your feedback and we hope to see you again soon for another great experience at Saks Hair Chester-Le-Street.

The Team at Saks Hair Chester-Le-Street

Colour and cut

Judith Lee
18th Sep 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Excellent service from Nicola colour and cut , perfect

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Response from Saks Hair Chester-Le-Street

Dear Judith,

Thank you for taking the time to leave us a review. Our team is so pleased to hear that you had an excellent experience with Nicola for your colour and cut! It's our goal to make sure every client leaves our salon feeling happy and confident with their new hair.

We appreciate your kind words and we can't wait to see you again at our salon! Thank you for choosing us for your hair needs.

The Saks Hair Chester-Le-Street team

More than just a hair appointment

Sharon Bousfield
17th Sep 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Nicola is way more than a hairdresser to me. Not only does she transform my hair, she supports my mental health and wellbeing.

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Response from Saks Hair Chester-Le-Street

Dear Sharon,

Thank you so much for leaving this lovely review. We are so pleased to hear that Nicola has not only provided you with great hair care, but has also supported your mental health and wellbeing. We strive to create a positive and welcoming environment at Saks Hair and it brings us great joy to know that our team member has made a positive impact on you.

Thank you for choosing us for your hair needs and we hope to see you again soon.

The team at Saks Hair Chester-Le-Street

Excellent experience

Emma Douglas
13th Sep 2025
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

She was really amazing and took on board everything I asked, my hair came out amazing and was so thrilled

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Response from Saks Hair Chester-Le-Street

Hi Emma,

Thank you so much for taking the time to leave us such a lovely review! We're delighted to hear that you had a great experience at our salon and that you were happy with your hair.

We always strive to make sure that our clients are listened to and that we deliver the results they desire. It's wonderful to know that we met your expectations.

We hope to see you again soon for another amazing hair transformation!

The team at Saks Hair Chester-Le-Street

Wonderful Service

Bethany Curry
13th Sep 2025
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

I had my first hair appointment at Saks today and it was lovely how attentive all of the hairstylists were - they ask about the style, anything you’re struggling with and want to improve. I booked my next appointment right after! 🩷

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Response from Saks Hair Chester-Le-Street

Hi Bethany,
Thank you so much for taking the time to leave us a review! We're so pleased to hear that you had a lovely experience during your first visit to our salon. Our team takes great pride in being attentive to our clients and ensuring that they leave feeling happy and satisfied with their hair. It's wonderful that you already booked your next appointment with us - we can't wait to see you again! Have a great day. Team at Saks Hair.

Review

Anonymous
11th Sep 2025
5.0

Stacy has always been a great stylist, is really friendly and welcoming and knows her stuff. She was missed and it's great to see her back.

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Response from Saks Hair Chester-Le-Street

Hi there!

Thank you for your lovely review! We're so happy to hear that you've had a positive experience with Stacy. We couldn't agree more - she's a skilled stylist and a wonderfully warm and welcoming member of our team.

We're also delighted to have her back with us! We understand how special it is to have a stylist you trust and connect with, and we're honored to have Stacy be one of ours.

Thank you for sharing your positive feedback with us! We can't wait to see you again soon at Saks Hair.

The team at Saks Hair Chester-Le-Street

Amazing service

Amanda Stoker
11th Sep 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Always enjoy getting my hair done by Stacey.. she is so professional but friendly. I trust her completely with my hair.

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Response from Saks Hair Chester-Le-Street

Hi Amanda,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you always enjoy your hair appointments with Stacey. We couldn't be happier to have such a skilled and friendly stylist on our team.

We completely understand the importance of trust when it comes to your hair, and we are delighted that Stacey has earned yours. We will pass on your kind words to her, as we know she will appreciate them greatly.

We look forward to welcoming you back to our salon and providing you with another fantastic hair experience.

The Saks Hair Chester-Le-Street team

Excellent experience

Ms Sheila Hall
10th Sep 2025
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Always made to feel welcome and special on your arrival. Stacey Lou is an excellent stylist who listens and advises appropriately. I’m always so happy with my hair when I leave the salon. Thanks Stacey Lou you’re a star.

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Response from Saks Hair Chester-Le-Street

Hi Sheila,

Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that you always feel welcome and special when you visit our salon. Our team strives to make every client feel comfortable and taken care of.

We are so glad to hear that Stacey Lou has been able to provide you with excellent styling and great advice. We will be sure to pass along your kind words to her. We are thrilled that you leave our salon feeling happy with your hair - that is always our goal!

Thank you again for choosing our salon and for your kind review. We appreciate your continued support and cannot wait to see you at your next appointment.

The team at Saks Hair Chester-Le-Street

Good Hair Day

Gail Wears
10th Sep 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Love getting my hair done by Emma @ Saks. She always listens to what I want and gives great advice and recommendations. I’m always happy with the results 😁

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Response from Saks Hair Chester-Le-Street

Hi Gail,

Thanks for taking the time to leave us such a lovely review! Emma is one of our amazing stylists and we're so glad to hear that you enjoy getting your hair done by her. We pride ourselves on listening to our clients' needs and giving the best advice and recommendations to achieve the desired result.

It makes us so happy to know that you're always happy with the results and we look forward to seeing you again for your next hair appointment.

Take care,
The team at Saks Hair Chester-Le-Street

Excellent service.

Mrs Sheila Hall
10th Sep 2025
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

As usual a lovely experience, always made to feel very welcome and special. Stacey Lou is a fabulous stylist, always listens, advises with her expertise. I’m always happy with my hair when I leave the salon . Thank you Stacey Lou
The salon is immaculate

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Response from Saks Hair Chester-Le-Street

Dear Sheila,

Thank you so much for your kind words and positive review! We are delighted to hear that you had a fabulous experience at our salon, and that Stacey Lou took great care of you. We always strive to make our clients feel welcome and special, and it's wonderful to hear that you felt that way.

We appreciate your compliments about our immaculate salon, and we're glad that you were happy with your hair when you left. We are so grateful for your support and we can't wait to see you again for your next appointment.

The team at Saks Hair Chester-Le-Street

Fabulous Service

Ms Marion Rayment
10th Sep 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Always look forward to having my hair styled by Emma. The salon is always immaculate. Emma is very professional and makes my time very pleasant.

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Response from Saks Hair Chester-Le-Street

Hi Marion!

Thank you so much for leaving such a lovely review about your experience with Emma at our salon. We are so pleased to hear that you always look forward to your appointments with her and that our salon is up to your standards of cleanliness. We take great pride in maintaining a clean and professional environment for our clients.

We will be sure to pass along your kind words to Emma and we are delighted to hear that she makes your time with us pleasant. We strive to provide exceptional services and it means a lot to us that you feel this way.

Thank you for choosing our salon for your hair styling needs and we look forward to seeing you again soon!

The team at Saks Hair Chester-Le-Street

Hair cut

Joanne Regan
10th Sep 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

As usual Stacey has done a lovely job

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Response from Saks Hair Chester-Le-Street

Hi Joanne,

Thank you so much for taking the time to leave a review! We are so pleased to hear that Stacey did a lovely job on your hair. We will make sure to pass along your kind words to her.

If there is anything else we can do to make your experience at our salon even better, please don't hesitate to let us know. We always want to make sure our clients are happy and satisfied.

Thanks again for choosing our salon. We can't wait to see you again soon!

The Saks Hair Chester-Le-Street Team

Colour Cut and Finish

Julie Kell
9th Sep 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Excellent service from Nicola as always 5*
Thank You xx
Lovely service from all staff who make you feel welcome and comfortable. Thank You xx

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Response from Saks Hair Chester-Le-Street

Dear Julie,

Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that your experience with us at Saks Hair was 5* and that you felt welcomed and comfortable by our team.

We truly value your continued loyalty and we look forward to seeing you again soon.

The Saks Hair Chester-Le-Street Team

Salon visit

Mrs Hillary Usher
5th Sep 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Visited the salon today and all the staff were welcoming and very helpful. Stacey took time to discuss my colour and hairstyle. Stacey is always professional and her experience as a hairstylist/colourist is just amazing.

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Response from Saks Hair Chester-Le-Street

Dear Hillary,

Thank you so much for taking the time to leave such a lovely review about your recent visit to our salon. It means a lot to us to hear that our team was able to make you feel welcome and that Stacey provided you with great service after your many years of visiting us.

Stacey is a true professional and we are lucky to have her as a part of our team. We are happy to hear that her expertise as a hairstylist and colourist exceeded your expectations.

Thank you for choosing our salon for your hair needs. We can't wait to see you again soon!

The Saks Hair team at Chester-Le-Street

Great experience

Julie Spence
5th Sep 2025
Team Member: Becky
4.5
Appointment verified by SaloniQ Software

Sad to hear Becky is leaving

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Response from Saks Hair Chester-Le-Street

Dear Julie,

We're sorry to hear that you were disappointed to learn about Becky's departure. We understand that she was a valued member of our team and we will miss her as well.

However, we want to assure you that we are continuously striving to maintain the high standards and level of service that our clients have come to expect from us. We have a skilled and dedicated team that is more than capable of taking care of all your hair needs.

We would love the chance to welcome you back to the salon and show you the amazing talents of our remaining stylists. Thank you for taking the time to share your feedback with us. Your satisfaction is our top priority.

Best,
The Team at Saks Hair Chester-Le-Street

A pleasurable experience

Mrs Margaret Kalaria
4th Sep 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As usual enjoyed being pampered at Saks Chester le street. Got the perfect cut and style.

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Response from Saks Hair Chester-Le-Street

Hi Margaret,

We are so glad to hear that you enjoyed your recent visit to our salon! We always strive to provide our clients with the best pampering experience and we are thrilled that we could give you the perfect cut and style.

Thank you for choosing our salon and for taking the time to leave such a lovely review. We hope to see you again soon for more pampering and great hair!

The team at Saks Hair Chester-Le-Street

New hair

Mrs Helen Birchall
29th Aug 2025
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

As always. Professional and friendly

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Response from Saks Hair Chester-Le-Street

Hi Helen,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that your experience at our salon was professional and friendly, as that is our top priority. It's always a pleasure to have you in our salon and we appreciate your loyalty. Thank you again for your support and kind words.

The Team at Saks Hair Chester-Le-Street.

Great cut , colour and chat!

Jo Whitehead
27th Aug 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Stacey listens, advises and cares! Time is spent to make sure all is correct. Thanks!

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Response from Saks Hair Chester-Le-Street

Hi Jo,
thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that Stacey provided you with a thorough and attentive service, making sure everything was just right for you. Your feedback means a lot to us and we will be sure to pass along your kind words to Stacey. We look forward to welcoming you back to our salon in the future.
Take care!
the team at Saks Hair Chester-Le-Street.

Perfect hair

Pauline Clark
26th Aug 2025
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Stacey did a keratin treatment today. My hair looks fantastic so sleek and shiny. I'm over the moon

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Response from Saks Hair Chester-Le-Street

Hi Pauline,

We are delighted to hear that you had a positive experience with our keratin treatment done by Stacey! Your hair looking sleek and shiny is exactly what we aim for with this treatment. Thank you for taking the time to share your feedback.

We hope to see you again soon and continue providing you with fantastic results.

The Team at Saks Hair Chester-Le-Street

Fab experience

Mrs Sarah Harrison
20th Aug 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Very happy with Stacey's expertise

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Response from Saks Hair Chester-Le-Street

Dear Sarah,

We are delighted to hear that you had a positive experience at our salon. Thank you so much for taking the time to leave us a review.

At Saks Hair Chester-Le-Street, we take pride in our team's expertise and commitment to providing excellent service to our clients. We will make sure to pass on your compliments to Stacey.

We look forward to welcoming you back for your next visit and providing you with the same level of satisfaction.

Thank you once again for your kind words.

The Team at Saks Hair Chester-Le-Street

Excellent Service

Carol Bradshaw
19th Aug 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Really listens to what you want and modifies it to suit you. Personal service. Warm and friendly. Highly recommend.

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Response from Saks Hair Chester-Le-Street

Hi Carol,

Thank you so much for taking the time to leave such a kind review. We are thrilled to hear that you were happy with your experience at our salon and that our team was able to provide you with personalized, warm and friendly service.

We pride ourselves on listening to our clients and modifying their requests to suit their unique needs. We are so glad that you were satisfied with how we tailored our services to meet your expectations.

Thank you for recommending us, it means a lot to us! We hope to welcome you back soon for another great experience.

The team at Saks Hair Chester-Le-Street

Colour and cut

Pauline Clark
19th Aug 2025
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Stacey did my hair today the colour is lovely and cut exactly like I wanted it. She's a lovely girl and very attentive would definitely recommend

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Response from Saks Hair Chester-Le-Street

Hi Pauline,

Thank you for taking the time to write us a review. We are thrilled to hear that you were happy with your recent visit to our salon. It's great to know that Stacey was able to create the exact color and cut you were looking for. We pride ourselves on providing excellent service and it's wonderful to hear that Stacey was attentive and lovely during your appointment.

We truly appreciate your recommendation and we look forward to seeing you again soon.

Best regards from the team at Saks Hair Chester-Le-Street

Great experience

Gaynor Ronsdale
15th Aug 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Emma has been doing my hair for a few months now… taking me from very dark brown to blonde. I absolutely love what she’s done, whilst also keeping my hair super healthy. I wouldn’t go anywhere else now.

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Response from Saks Hair Chester-Le-Street

"

Dear Gaynor,

Thank you so much for taking the time to leave a review about your experience with Emma. We are thrilled to hear that you are loving your new blonde look and that Emma was able to maintain the health of your hair.

We truly appreciate your support and loyalty, and we are honored to have you as a valued client. We look forward to seeing you again and providing you with another great experience at Saks Hair.

The Team at Saks Hair Chester-Le-Street