Saks Hair Chester-Le-Street

84 Front Street, Chester-le-Street, Durham, DH3 3BB

About us

Everyone’s fave hair salon in Chester-Le-Street has been a highlight on front street since the turn of the century and thanks to long-standing salon owner, Chris and our oh-so-talented team, we’re firmly on the map of hair excellence in our area, because we’re passionate about everything we do.

We’ve built a solid reputation of being the crème de la crème of hairdressers in Chester-Le-Street – did you know that we’re the only salon in the North East to have not one but FIVE L’Oréal Professionnel Colour Specialists? Meaning you’re spoilt for choice when it comes to choosing colour. As well as extensions, cut & blowdrys, professional restyle or occasion hair-up. We’ve got you covered.

Getting to our hair salon in Chester-Le-Street is a doddle, we’re in the middle of Front Street, with parking at the back of our salon near Middle Chare surgery (a few minutes walk away).

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 17:00
Saturday 08:45 - 2.45
Sunday Closed

Services

Hair

Our work

Reviews

4.93
734 verified reviews
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Value
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Filter by rating

Feeling great

Ruth Watson
8th Aug 2026
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Melissa is the first hairdresser that actually does what I want. She excelled today, and styled my short hair to hide my newly acquired hearing aids. So happy.

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Lovely and smooth

Pauline Clark
7th Aug 2026
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Joey did my straightener today. It looks fabulous im very happy

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Miss

Lynda Shirley
7th Aug 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Brilliant experience , Emma charming lady
Have booked to come back

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Response from Saks Hair Chester-Le-Street

Hi Lynda,

We're so happy to hear that you had a brilliant experience with Emma at our salon! She truly is an asset to our team! We're pleased to have you booked for a return visit and can't wait to pamper you again.

Thank you for taking the time to share your positive feedback. It means a lot to us and we look forward to seeing you soon!

The Team at Saks Hair Chester-Le-Street

Great service and experience as always!

Diane Blanckley
7th Aug 2026
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Stacey Louise was able to fit me in at short notice and I am very pleased with the result. Excellent hairdresser, friendly and goes the extra mile, as nothing is too much trouble. A really personalised experience and I would recommend this salon to anyone. Thank you!

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Response from Saks Hair Chester-Le-Street

Hi Diane,

We are so happy to hear that you had an excellent experience with Stacey Louise at the salon. Providing a personalized and friendly service is something that we strive for, and we are glad that we were able to accommodate you at short notice.

We take great pride in our team of talented hairdressers who always go the extra mile to ensure our clients are happy with their results. Your recommendation means a lot to us, and we truly appreciate it.

Best wishes from the team at Saks Hair Chester-Le-Street

Fabulous!

Dawn Wills
6th Aug 2026
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Olivia is great! Gave great advice about what colour I should have. Made me feel relaxed, she is a fabulous hairstylist.

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Response from Saks Hair Chester-Le-Street

Hi Dawn,

Thank you so much for your lovely review! We're pleased to hear that you had such a great experience with Olivia. She really is a talented hairstylist and we're so glad that she could make you feel relaxed and give you great advice on your hair colour. We'll be sure to pass along your compliments to her.

We hope to see you again soon at Saks Hair Chester-Le-Street.

The team at Saks Hair Chester-Le-Street

Friendly, relaxing salon

Yvonne Williamson
6th Aug 2026
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

My appointment was for highlights and for a cut and finish with Zoey .I was very pleased with the result as always.

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Response from Saks Hair Chester-Le-Street

Hi Yvonne,

Thank you so much for taking the time to leave us a review! We are so pleased to hear that you were pleased with your recent visit to our salon for highlights and a cut and finish with Zoey. We always strive to provide our clients with exceptional results, so it's wonderful to know that we met your expectations.

We appreciate your continued trust in our salon and we look forward to seeing you again soon.

The Team at Saks Hair Chester-Le-Street

Cut and colour

Ruth Hemming
4th Aug 2026
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

I was late for my appointment and they did everything to fit me in and with a different stylist
Usually with Stacey who is also excellent!
Fantastic service and great results as usual
Thank you

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Response from Saks Hair Chester-Le-Street

Hi Ruth,

Thank you so much for taking the time to leave us the lovely review! We always strive to provide excellent service and we are so glad to hear that we were able to accommodate you even though you were running late. We have a fantastic team of stylists, including Stacey, who are dedicated to delivering great results every time.

We appreciate your continued support and can't wait to see you again soon!

The team at Saks Hair Chester-Le-Street

Stunning haircut and colour

Karen Maddock
31st Jul 2026
Team Member: Melissa
5.0

Only my 2nd time here with Melissa and my cut, colour and highlights look amazing.

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Response from Saks Hair Chester-Le-Street

Dear Karen,

Thank you so much for taking the time to leave us such a lovely review! We are so pleased to hear that you had a great experience at our salon with Melissa as your stylist. We love nothing more than making our clients look and feel amazing, so it's wonderful to know that you are happy with your cut, colour, and highlights.

We appreciate your continued support and we can't wait to welcome you back for your 3rd visit. Thank you once again for choosing our salon and for your kind words. It truly means a lot to us.

The team at Saks Hair Chester-Le-Street

My hair appointment

Susan Hodgkiss
30th Jul 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As always love having my hair done nicola does a fantastic job thank you

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Response from Saks Hair Chester-Le-Street

Hi Susan!

Thank you for taking the time to leave us a lovely review. We are so happy to hear that you loved your hair done by Nicola. She is truly talented and we will be sure to pass along your kind words to her.

We appreciate your support and look forward to seeing you again soon!

The team at Saks Hair Chester-Le-Street

Cut and colour

Mrs Gillian Barnes
30th Jul 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Relaxed professional couple of hours

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Response from Saks Hair Chester-Le-Street

Dear Gillian,

Thank you so much for taking the time to share your experience with us. We are delighted to hear that you had a relaxed and professional visit with us at our salon.

We strive to provide a welcoming and comfortable atmosphere for all of our clients, and we are thrilled that we were able to achieve that during your visit.

We thank you for your kind words and we look forward to welcoming you back in the future.

The Saks Hair Chester-Le-Street team

Great cut and cour

Lyn
29th Jul 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Fab natural colour thank you :) great cut :)

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Response from Saks Hair Chester-Le-Street

Hi Lyn,
We are so glad to hear that you were pleased with your recent visit to our salon. Thank you for taking the time to leave a review and share your experience with us. We strive to provide our clients with the best service and results possible, so it's wonderful to know that we met your expectations.
Our team is dedicated to creating beautiful and natural-looking hair colour, and we are thrilled that you are happy with the results!
Thank you for choosing us and we look forward to seeing you again soon.

The Saks Hair Chester-Le-Street Team

Best Hairdresser

Mollie S
29th Jul 2026
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Always struggled to find a hairdresser i like, now ive found Olivia i wouldn't go anywhere else. Always happy with my hair and always come out after a good chat x

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Response from Saks Hair Chester-Le-Street

Hi Mollie, thank you so much for the lovely review! We are pleased to hear that Olivia has become your go-to hairdresser and that you are always happy with your hair. We love a good chat too - it's one of the best parts of our job! We can't wait to see you again and give you another fabulous hair experience.

Team at Saks Hair Chester-Le-Street

Hair cut

Judith Lee
29th Jul 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Always well looked after and hair cut is done what you ask for.

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Response from Saks Hair Chester-Le-Street

Hi Judith,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you were well taken care of and that your hair cut turned out exactly as you asked for.

We truly value your feedback and hope to see you again soon.

The Saks Hair Chester-Le-Street Team

First visit to Saks

Ann Ward
29th Jul 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Lovely from start to finish. Love my hair, Emma was lovely and styled my hair exactly as I wanted it.
And loved the salon !

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Response from Saks Hair Chester-Le-Street

Hi Ann,

Thank you so much for taking the time to leave such a kind review! We will be sure to pass on your compliments to Emma, she will be delighted to hear them.

We are also happy to hear that you loved our salon, we strive to create a welcoming and enjoyable atmosphere for our clients. We hope to have the pleasure of seeing you again soon.

Take care,

The team at Saks Hair Chester-Le-Street

Lovely hair colour and style

Mrs Sherine Nakhla
29th Jul 2026
Team Member: Zoey
5.0

Beautiful experience as usual, complete transformation of my look. The ladies are very polite, cheerful and experienced.
Thank you .

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Response from Saks Hair Chester-Le-Street

Dear Sherine,

Thank you so much for your lovely review! We are thrilled to hear that you enjoyed your experience with us and that you were happy with your complete transformation. It brings us great joy to know that our team of polite, cheerful, and experienced ladies were able to provide you with such a positive visit.
Look forward to seeing you soon!

The team at Saks Hair Chester-Le-Street

Excellent as always

Ann Bailey
28th Jul 2026
Team Member: Emma
4.5
Appointment verified by SaloniQ Software

Left salon feeling well groomed, and pampered, puts you in mood to treat yourself further so then went savers to buy luxurious smelliest.

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Response from Saks Hair Chester-Le-Street

Hi Ann,

Thank you so much for your lovely review! We are thrilled to hear that you left our salon feeling well groomed and pampered. It's our goal to make our clients feel their absolute best when they leave our salon.

We understand that our salon's relaxing atmosphere can put you in the mood for a little extra pampering, and we're so glad you treat yourself!

Thank you for choosing our salon and we look forward to seeing you again soon.

The Team at Saks Hair Chester-Le-Street

Colour, cut and style

Michelle Paisley
25th Jul 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Emma is amazing hairstylist, she is a credit to the salon. Im always happy with the advice and results. Lovely atmosphere and relaxing.

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Response from Saks Hair Chester-Le-Street

Hi Michelle, thank you so much for taking the time to leave such a kind review! We're glad to hear that Emma provided you with a great experience at our salon. We strive to create a lovely atmosphere that our clients find relaxing. We appreciate your feedback and can't wait to see you again soon!
Saks Hair Chester-Le-Street team

Always a great experience

Samuel Hill
25th Jul 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Emma has done my hair for a few years now, she always checks what I would like and executes it every time to a high standard. We have such a good laugh and it’s always a great experience to visit Saks Chester Le Street

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Response from Saks Hair Chester-Le-Street

Hi Samuel,

Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that you have been a loyal customer of Emma's for a few years now and that she always takes the time to understand and deliver exactly what you want. We are glad that you also enjoy your time with us.
We appreciate your continued support and look forward to seeing you again at Saks Hair Chester-Le-Street.

The Saks Hair Chester-Le-Street team

Haircut

Dee Shaw
23rd Jul 2026
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Very pleased with my haircut

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Response from Saks Hair Chester-Le-Street

Hi Dee,

Thank you so much for sharing your positive experience at our salon. We are delighted to hear that you are pleased with your haircut - it means a lot to us!

We hope to see you again soon for your next appointment. Take care!

The Saks Hair Chester-Le-Street team

Colour and blow dry

Dawn Barnwell
22nd Jul 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Brilliant service and advice as always, thank m you Emma

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Response from Saks Hair Chester-Le-Street

Hi Dawn,

Thank you so much for taking the time to leave a review! We are pleased to hear that you had a brilliant experience at our salon. We will make sure to pass on your compliments to Emma and our team. We pride ourselves on providing excellent service and helpful advice to all of our clients.

The Saks Hair team at Chester-Le-Street

Miss

Anonymous
22nd Jul 2026
5.0

Thank you hair straightened lovely, will be back 👍

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Response from Saks Hair Chester-Le-Street

Dear valued customer,

Thank you for taking the time to leave us a positive review! We're pleased to hear that you were pleased with your hair straightening service at our salon. We always strive to provide top-notch hair treatments and it's great to know that we hit the mark with you.

The team at Saks Hair Chester-Le-Street

First Class Service.

Susan O'neill
18th Jul 2026
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

From the moment I walked in the door Melissa made me feel like her most important client. The end to end service she provided was first class and I left looking forward to my next appointment which I've booked.

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Response from Saks Hair Chester-Le-Street

Hi Susan,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a wonderful experience at our salon. Melissa is truly dedicated to providing exceptional service to all our clients and we are glad that she made you feel like our most important client.

We are looking forward to seeing you again at your next appointment.
Thanks again for choosing us and for your kind words. See you soon!

,
The Saks Hair team at Chester-Le-Street

Excellent

Janet Nichols
18th Jul 2026
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Excellent service and love my hair as usual

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Response from Saks Hair Chester-Le-Street

Hi Janet,

Thank you so much for leaving such a kind review! We are so pleased to hear that you had an excellent experience with us and are happy with your hair. It means the world to us when our clients are satisfied with our services. We always strive to provide top-notch service and it's great to know that it's appreciated.

Thank you for being a loyal customer and for taking the time to share your positive feedback. We can't wait to see you again soon!

Best wishes,
The team at Saks Hair Chester-Le-Street

Going grey gracefully

Monique Mackay
16th Jul 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

I was quite apprehensive about making a big change to my hair colour, but I needn't have worried. The result is fantastic and the new colour suits me.
The staff are so lovely and welcoming and I always feel I'm in safe hands. Nicola has been doing my hair for years, knows exactly what works for my hair, and always takes time to listen and offer great advice.
I'm so pleased with my new look and wouldn't hesitate to recommend this salon to anyone looking for a skilled, friendly and professional service.

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Response from Saks Hair Chester-Le-Street

Dear Monique,

Thank you for taking the time to leave such a lovely review about your recent visit to our salon. We are delighted to hear that you are happy with your new hair colour.

Nicola strives to make every one of her clients feel comfortable and at ease, especially when making a big change. We are glad that you felt well taken care of. Nicola is truly talented and we are lucky to have her on our team.

Thank you for recommending us to others. It means a lot to us. We look forward to seeing you again soon.

The team at Saks Hair Chester-Le-Street

Great service

Mrs Deborah Beere
16th Jul 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

I have been having my hair done by Nicola for many years now. She knows exactly how my hair can and cannot be styled. She is always warm, friendly and chatty. She asks how Iv managed with my last style and listens to what I would like. She gives advice on how to style and manage my hair myself afterwards. She is a very experienced hairdresser and knowledgeable about their products. I would highly recommend Saks in Chester le Street as all the staff are welcoming and friendly. Nice head massage during hair wash, nice cup of coffee & biscuit offered and nice background music playing. Great service and great salon.

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Response from Saks Hair Chester-Le-Street

Dear Deborah,

Oh Thank you for taking the time to share your experience with us.What a lovely review! Thank you for having been a loyal client of our salon for many years!
We will be sure to pass along your kind words to Nicola as she takes great pride in making sure her clients are happy and well taken care of. We are also glad to know that you appreciate our other team members, our relaxing head massages, complimentary coffee and biscuits, and the pleasant background music.

Thank you for recommending our salon to others. We truly appreciate your support and we look forward to seeing you again soon.

The team at Saks Hair Chester-Le-Street

Mrs

Shirley Sweeney
16th Jul 2026
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Excellent as always x

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Response from Saks Hair Chester-Le-Street

Hi Shirley,

Thank you so much for leaving us a review! We're thrilled to hear that you always have an excellent experience at our salon.
We look forward to seeing you again soon for another great appointment.

The Saks Hair team at Chester-Le-Street

Happy Weddings

Claire Cook
15th Jul 2026
5.0
Appointment verified by SaloniQ Software

I was a long way from home and very grateful for the stylist who did a wonderful job of styling my hair for my step son’s wedding. Made me feel very special.

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Response from Saks Hair Chester-Le-Street

Hi Claire,

Thank you so much for taking the time to leave us a review. We're delighted to hear that we were able to help you feel special on such an important day. It's always our goal to provide top-notch services to all of our clients, no matter where they're from.

We're happy to hear that you were pleased with your stylist's work. We'll make sure to pass along your kind words to them. We hope you had a great time at the wedding and that you'll think of us whenever you're in the area.

Thanks again!

Best wishes,
The team at Saks Hair Chester-Le-Street

The Best Salon Experience

Diane Fairbank
14th Jul 2026
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

I had a great salon experience today.
Stacey gave the best head massage following with a great haircut. Stacey is very attentive and kind and delivered the results I hoped for. Thank you Stacey.

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Response from Saks Hair Chester-Le-Street

Dear Diane,

Thank you so much for taking the time to leave us a review. We are pleased to hear that you had a great salon experience with us and that Stacey provided you with the best head massage and a great haircut.

We appreciate your kind words about Stacey and her attentive and kind demeanor. We will be sure to pass on your compliments to her. Thank you for choosing us and we look forward to welcoming you back for your next appointment.

The team at Saks Hair Chester-Le-Street

Fantastic

Deborah Hunter
14th Jul 2026
Team Member: Nicola
5.0

Works her magic as always

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Response from Saks Hair Chester-Le-Street

Hi Deborah,

Thank you so much for taking the time to leave us a review! We are pleased to hear that you were happy with your recent visit with Nicola.
We appreciate your continued trust in us to provide you with exceptional service. We hope to see you again soon!

The team at Saks Hair Chester-Le-Street

Cut and colour

Rachel Mcburney
14th Jul 2026
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Amazing. Thank you so much Stacy. I love my cut and colour. See you soon 😊

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Response from Saks Hair Chester-Le-Street

Hi Rachel,

Thank you so much for leaving us a review! We are so pleased to hear that Stacey gave you an amazing cut and colour. We always strive to provide excellent service and we are glad that it shows. We can't wait to have you back in the salon soon.

Team at Saks Hair Chester-Le-Street

First visit

Carole Devlin
11th Jul 2026
Team Member: Melissa
5.0

Lovely, friendly stylist-very pleased with the result and nice cup of tea on arrival!

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Response from Saks Hair Chester-Le-Street

Hi Carole,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a lovely experience with our stylist and we're happy that you were pleased with the result. We always strive to create a warm and friendly atmosphere for our clients, and we're glad you felt that during your visit.

The Saks Hair Chester-Le-Street team

Hair cut

Marian Mountain
9th Jul 2026
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Always very friendly and proficient

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Response from Saks Hair Chester-Le-Street

Hi Marian,

Thank you for taking the time to leave us a review! We are pleased to hear that you found our team to be friendly and proficient – it is our goal to provide top service to all of our clients.

We truly appreciate your kind words !

The Saks Hair Team

Review

Anonymous
7th Jul 2026
5.0

The service was lovely, and Zoey was so nice I felt comfortable during my time at saks and will defo come again

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Response from Saks Hair Chester-Le-Street

Dear valued customer,

Thank you so much for your lovely review! We are pleased to hear that you had a comfortable and enjoyable time at our salon with our team member Zoey. It brings us great satisfaction to know that you felt well taken care of during your visit.

We are delighted that you are considering coming back to our salon and we look forward to welcoming you again in the future.

Thank you for choosing our salon and we appreciate your support. We can't wait to see you again!

The team at Saks Hair Chester-Le-Street

Lovely Experience!

Natalie Hunter
4th Jul 2026
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Had full head of foils with a cut and blow dry today with Olivia. She listened to exactly what I wanted and talked me through everything she was doing. Everyone in the salon was really lovely.
Love my hair! Thank you 🥰

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Response from Saks Hair Chester-Le-Street

Dear Natalie,

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that you had a positive experience with Olivia during your recent visit. Our team takes great pride in listening to our clients and delivering the results they desire. We are happy that you love your hair and that our team made your visit even more enjoyable.

We truly appreciate your kind words and we will make sure to pass on your feedback to Olivia and the rest of our team.

The Team at Saks Hair Chester-Le-Street

Trim and blow dry

Mrs Elaine Rowley
2nd Jul 2026
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Perfect as always. Very pleased.

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Response from Saks Hair Chester-Le-Street

Hi Elaine,

Thank you so much for your lovely review! We're thrilled to hear that you were pleased with your experience at our salon. Our team always strives to provide the best service for our clients, and we're glad to know that we met your expectations.

We hope to see you again soon for your next appointment. Have a wonderful day!

The team at Saks Hair Chester-Le-Street

Love my new hair

Shell Butt
1st Jul 2026
Team Member: Stacey
5.0

Fantastic experience!!The staff were friendly and welcoming and my stylist really listened to what I wanted , I am really happy with my hair cut and colour, attention to detail was amazing and I will definitely be back. Thank you Saks for looking after me. See you all soon 😘

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Response from Saks Hair Chester-Le-Street

Hi Shell! Thank you for taking the time to write such a lovely review. We're pleased to hear that you had a fantastic experience at our salon. Our team takes pride in being friendly and welcoming to all our clients. We're glad that your stylist listened to your hair needs and that you were happy with your cut and color. Attention to detail is something we prioritize here at Saks, so we're glad it didn't go unnoticed. We can't wait to have you back at the salon soon! Have a great day!

The Team at Saks Hair Chester-Le-Street

Really happy!

Ann Walker
30th Jun 2026
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Full head of lowlites on white hair. Fabulous results! Love it thanks Zoe

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Response from Saks Hair Chester-Le-Street

Hi Ann, we are so glad to hear that you had a fabulous experience with us at Saks Hair! It's wonderful to hear that Zoe was able to give you the results you love. We are always striving to help our clients feel confident and beautiful, and we are thrilled that we were able to do that for you with your lowlights. Thank you for taking the time to leave a review and we hope to see you again soon. Take care!
- The Saks Hair Chester-Le-Street team

Amazing

Laura Pattison
30th Jun 2026
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Stacey was so lovely..i needed a last minute appointment to get my twin daughters hair plaited for their residential trip tomorrow at school and she fitted us straight in and made a wonderful job.
Two happy little girls going on there school trip tomorrow.
Thanks so much Stacey x

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Response from Saks Hair Chester-Le-Street

Dear Laura Pattison,

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Stacey provided you with excellent service and was able to accommodate your last minute appointment for your daughters. We love being able to make our clients' lives a little easier and seeing those happy little girls heading off on their school trip warms our hearts. We are so grateful to have Stacey on our team and we will make sure to pass along your kind words to her.

We hope to see you and your daughters again soon for their next hair adventure!

Yours sincerely,
The team at Saks Hair Chester-Le-Street

Always a pleasure.

Mrs Ellie Thompson
25th Jun 2026
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

As always , Stacey Lou did an excellent job with my hair today. I've had Stacey Lou doing my hair for years now and always been very satisfied .She is a brilliant stylist and always makes me feel at ease. Ive been going to Saks Chester le Street about 22 years now and wouldn't go anywhere else and theres
always a warm welcome when you enter the shop.

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Response from Saks Hair Chester-Le-Street

Dear Mrs Ellie Thompson,

Thank you so much for your kind words and for taking the time to share your review with us! We are thrilled to hear that Stacey Lou consistently provides you with excellent service and that you have been a loyal client for many years.

We truly appreciate your support and are grateful for your trust in us. It is always our pleasure to make you feel at ease and provide you with a warm welcome when you visit our salon.

Thank you for choosing Saks Hair Chester-Le-Street for your hair needs. We look forward to seeing you again soon!

Best regards,
The team at Saks Hair Chester-Le-Street

Cut and finish

Anonymous
25th Jun 2026
Team Member: Nicola
5.0

Had a fantastic consultation with Nicola. Explained what was /not achievable and what to work towards.

Relaxing and lovely head massage . Great cut and finish on very fine hair. It looks so much thicker

Absolutely love it!! Already shared a photo and comments to my friends xx

Thank you 🥰

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Response from Saks Hair Chester-Le-Street

Hi there,

Thank you so much for leaving such a lovely review! We're thrilled to hear that you had a fantastic consultation with Nicola and that you loved your experience at our salon.

It's always our priority to provide honest and achievable hair goals for our clients, and we're glad that Nicola was able to do that for you. We also believe that a relaxing head massage makes all the difference in a hair appointment, so we're happy to hear that you enjoyed it.

We're even more pleased to know that you love your new cut and that it gave your fine hair a thicker look. Thank you for sharing your photo and comments with your friends, we truly appreciate it!

We can't wait to see you again and continue to provide you with the best hair services.

Warmly,
The team at Saks Hair Chester-Le-Street

Perfect

Nikki Spink
24th Jun 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Amazing x.

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Response from Saks Hair Chester-Le-Street

Hi Nikki, we are ecstatic to hear that you had an amazing experience at our salon. Your feedback means a lot to us and we are grateful for your support. Thank you for taking the time to leave this lovely review. We are thrilled that we were able to provide you with a great service and we hope to see you again soon. Take care! - The team at Saks Hair Chester-Le-Street.

Haircut

Anonymous
24th Jun 2026
5.0

Fantastic service, great haircut & lovely staff. Made to feel very welcome

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Response from Saks Hair Chester-Le-Street

Dear Reviewer,

We are thrilled to hear that you enjoyed your recent visit to our salon. We take great pride in providing our clients with fantastic service and we are delighted to know that you received a great haircut from our skilled stylists. Our team strives to create a welcoming and friendly atmosphere for our clients, and we are happy to hear that this made you feel comfortable during your visit.

Thank you for taking the time to share your positive experience. We truly appreciate your kind words and hope to see you again soon.

Best regards,
The Saks Hair Chester-Le-Street Team

Great haircut

Mrs Yvonne Strong
24th Jun 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I always enjoy my visits to Saks and Emma is amazing! Today I had deep conditioning treatment which left my hair feeling wonderful!

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Response from Saks Hair Chester-Le-Street

Dear Mrs Yvonne,

Thank you so much for taking the time to write a review about your recent visit to our salon. We are thrilled to hear that you always enjoy your time at our salon and that Emma has left a wonderful impression on you.

We are glad that you loved your deep conditioning treatment and that your hair is feeling amazing! Thank you for choosing our salon and we look forward to seeing you again soon.

Warm regards,
The Saks Hair Chester-Le-Street team

Excellent service

Denise Hooper
24th Jun 2026
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Stacey was excellent in her styling and explained everything .

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Response from Saks Hair Chester-Le-Street

Dear Denise, thank you so much for taking the time to write us a review! We're glad to hear that Stacey did such an excellent job on your hair and took the time to explain everything. We always strive to provide our clients with the best service and it's great to know that we succeeded. Thank you for choosing our salon! We hope to see you again soon for another styling session. Best regards, The team at Saks Hair Chester-Le-Street.

Bit disappointed

Elizabeth Hayes
24th Jun 2026
3.5
Appointment verified by SaloniQ Software

My hair came out lovely at the end and Stacey was very friendly, but I’m not sure the whole process was worth the money. My hair was cut faster than it was washed and dried and I can’t say that brushing my hair was particularly gentle. My whole appointment took 45 minutes, which didn’t feel right considering I had quite a bit of length off. I understand my appointment was booked late (6.15PM near closing time) and it was extremely hot but I don’t think the whole experience was worth £60 - minus the tip. If I wanted my hair cut and blow dried I could’ve done it myself. I was hoping for my hair to be styled to frame my features and have my stylist talk through it with me but barely any conversation was made besides at the start. Unfortunately, I’m not sure I’ll be back for another haircut here.

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Response from Saks Hair Chester-Le-Street

Dear Elizabeth Hayes,

Thank you for taking the time to leave us a review. We are glad to hear that you were happy with your hair and enjoyed chatting with Stacey during your appointment. However, we are sorry to hear that you feel the overall experience was not worth the money.

We strive to provide our clients with both quality services and a relaxing and comfortable experience. We apologize if you felt rushed during your appointment. Our team always aims to give each client the time and attention they deserve, regardless of appointment time or salon closing.

We understand your concerns and would like to assure you that our prices reflect the skill and expertise of our stylists, as well as the high-quality products we use.

We would love the opportunity to make it up to you and provide you with a more satisfying experience on your next visit. I have tried to call you so we can speak and invite you back in the salon . Thank you again for your review and we hope to have the pleasure of seeing you back at our salon in the future.

Warm regards,
The team at Saks Hair Chester-Le-Street

New style

Dee
23rd Jun 2026
Team Member: Zoey
5.0

Very attentive and great stylist. First visit but will definitely return

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Response from Saks Hair Chester-Le-Street

Hi Dee,

Thank you so much for your lovely review! We're glad to hear that you had a great experience during your first visit to our salon. Our team strives to provide excellent service and we are happy to know that we were able to make you feel well taken care of.

We look forward to welcoming you back at our salon for your future hair needs. As always, feel free to let us know if there is anything we can do to make your next visit even more enjoyable.

Take care and see you soon!

Warmly,
The team at Saks Hair Chester-Le-Street

Excellent as always

Mrs Beverley Loughlin
23rd Jun 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Nicola was excellent as always. Very pleased with haircut

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Response from Saks Hair Chester-Le-Street

Dear Beverley,

Thanks a lot for your lovely feedback! We are happy to hear that you were delighted with your haircut by Nicola at our salon. It is always a pleasure to have you in our salon and we appreciate your continued support.

Looking forward to seeing you again soon!
The Team at Saks Hair Chester-Le-Street

Excellent

Elaine Miles
23rd Jun 2026
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Not sure which Stacy I have but every time she is so lovely and makes me feel top notch with my hair do.

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Response from Saks Hair Chester-Le-Street

Hi Elaine, thank you for leaving us such a kind review! We're glad that Stacy always makes you feel top notch with your hair. She's a true gem and we'll make sure to pass along your compliments to her. We can't wait to see you next time and continue providing you with top-notch service. See you soon!

The team at Saks Hair Chester-Le-Street
P.S. It is Stacey who does your hair, not Stacey Louise.

Excellent service 👏

Mrs Marie Hannan
19th Jun 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

A wonderful cut and finish, very much enjoyed the head message. Emma listened to what i wanted and I am very happy with end result ☺️

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Response from Saks Hair Chester-Le-Street

Dear Marie,

Thank you so much for taking the time to leave us a review! We are so pleased to hear that you had a wonderful experience at our salon and that you were pleased with Emma's skills. We take great pride in creating a relaxing and enjoyable atmosphere for our clients, and we're glad that you enjoyed the head message.

It's always our goal to listen to our clients' needs and deliver the desired results, so we are pleased to know that you are happy with your cut and finish.

The Team at Saks Hair Chester-Le-Street

Review

Karen Blackburn
19th Jun 2026
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Always good to see Stacey, lovely welcome and great service. Enjoyed a lovely loyalty bonus today, very pleased.

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Response from Saks Hair Chester-Le-Street

Dear Karen, thank you so much for your kind words about our salon. We are delighted to hear that you had a great experience with Stacey and enjoyed our loyalty programme. We strive to provide top-notch service and make our clients feel welcomed and appreciated. We hope to see you again soon for another fantastic visit. Take care!
The Team at Saks Hair Chester-Le-Street.