Saks Hair Chester le Street

84 Front Street, Chester-le-Street, Durham, DH3 3BB

About us

Everyone’s fave hair salon in Chester-Le-Street has been a highlight on front street since the turn of the century and thanks to long-standing salon owner, Chris and our oh-so-talented team, we’re firmly on the map of hair excellence in our area, because we’re passionate about everything we do.

We’ve built a solid reputation of being the crème de la crème of hairdressers in Chester-Le-Street – did you know that we’re the only salon in the North East to have not one but FIVE L’Oréal Professionnel Colour Specialists? Meaning you’re spoilt for choice when it comes to choosing colour. As well as extensions, cut & blowdrys, professional restyle or occasion hair-up. We’ve got you covered.

Getting to our hair salon in Chester-Le-Street is a doddle, we’re in the middle of Front Street, with parking at the back of our salon near Middle Chare surgery (a few minutes walk away).

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 17:00
Saturday 08:45 - 2.45
Sunday Closed

Services

Hair

Our work

Reviews

4.92
265 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Hair by Emma

Anonymous
8th Nov 2024
Team Member: Emma
5.0

Emma has been doing my hair for a while now, and she always gets it looking great, perfect colour everytime just exactly how I like it.

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Excellent

Janice
7th Nov 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Nicola always professional! She listens gives great advice and looks after you!

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Colour and cut

Mrs Gillian Barnes
5th Nov 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Always a lovely relaxing professional service

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Response from Saks Hair Chester le Street

Dear Gillian,

Thank you so much for taking the time to leave such a kind review. We are thrilled to hear that you had a lovely and relaxing experience with us.
We truly appreciate your continued support and look forward to welcoming you back for your next pampering session.

regards,
The team at Saks Hair Chester le Street

My hair appointment

Anonymous
5th Nov 2024
5.0

Pleased with my hair today lovely colour always made welcome good cup of tea

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Response from Saks Hair Chester le Street

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you were pleased with your hair and enjoyed your experience at our salon. It's always our goal to make our clients feel welcome and comfortable, and we're happy to hear we achieved that with you. Hopefully, that cup of tea was the cherry on top of a great visit! Thank you again for choosing our salon, and we look forward to seeing you again soon. Best regards, the team at Saks Hair Chester le Street.

Gill

Gillian Mason
5th Nov 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Professional, friendly and excellent stylist

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Response from Saks Hair Chester le Street

Dear Gillian,

Thank you for taking the time to leave us such a lovely review. We're so pleased to hear that you had a positive experience with our salon and our stylist.

Our team prides themselves on being professional and friendly, while also providing excellent hair services. We're glad that we were able to meet your expectations.

We hope to see you again soon at our salon! Thank you for choosing us to take care of your hair.

Best regards,

The Team at Saks Hair Chester le Street

Lovely experience

Dorothy Hall
5th Nov 2024
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Very relaxing experience and happy with hair colour and cut.

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Response from Saks Hair Chester le Street

Hi Dorothy,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a relaxing experience and are happy with your hair color and cut. It means a lot to us to know that you are satisfied with our services.

We always strive to provide our clients with the best experience possible, and we are happy to hear that we were able to do so for you. We look forward to seeing you again soon and giving you another wonderful experience at Saks Hair.

Take care!

The Saks Hair Team

Great service

Ms Tina Hogben
31st Oct 2024
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Great service

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Response from Saks Hair Chester le Street

Hi Tina,

Thank you so much for taking the time to leave such a lovely review.

It is good to hear that you had a great experience with us. We value your feedback and appreciate you choosing our salon for your hair needs.

We hope to see you again soon and continue to provide you with the best service possible.

Warm regards,

The team at Saks Hair Chester le Street

Hair cut and blow dry

Mrs Elaine Rowley
23rd Oct 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Excellent. Appointment for a cut and blow dry with Zoe, exactly what I wanted, very pleased.

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Response from Saks Hair Chester le Street

Hi Elaine,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you had an excellent appointment with Zoe for a cut and blow dry. Our team always strives to provide our clients with exactly what they want and we are glad to hear that we were able to do that for you. We hope to see you again soon for your next hair service and thank you for choosing our salon!

Best wishes,
The Team at Saks Hair Chester le Street

Amazing colours

Elaine Anderson
17th Oct 2024
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

I wanted to add a little colour to my hair for an upcoming wedding and Stacey Lou suggested some gentle auburn highlights. The results were fabulous. I love the colours and how subtle they are. Amazing. Thanks so much Stacey Lou.

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Response from Saks Hair Chester le Street

Hi Elaine,

Thank you so much for taking the time to leave us a review. We are so pleased to hear that you had a great experience with our stylist Stacey Lou! She certainly has a talent for finding the perfect hair colour for our clients. We're happy that you love the subtle auburn highlights she suggested for your upcoming wedding.

Best wishes,
The team at Saks Hair Chester le Street

Baby lights and cut p

Jacqueline Eynon
17th Oct 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As always excellent advice and service - very happy with both colour and cut.

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Response from Saks Hair Chester le Street

Hi Jacqueline, thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you were happy with both your colour and cut at our salon. Our team always strives to provide excellent advice and service to our clients, so we are happy to know we met your expectations. Thank you again for choosing our salon and we look forward to seeing you again soon. Take care!

Warmly,
The Saks Hair Chester le Street team

S

Mrs Dot Topping
15th Oct 2024
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Lovely cut and colour as always Lovely girl

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Response from Saks Hair Chester le Street

Hi Dot,

Thank you so much for your kind review! We're delighted to hear that you had a lovely experience with our team once again.

Our goal at Saks Hair is to always provide top-quality services in a comfortable and friendly environment. We're thrilled to hear that we were able to meet your expectations and that you are happy with your cut and colour.

We hope to see you again soon for your next visit to the salon. Thank you for being a loyal customer!

Best regards,
The Team at Saks Hair Chester le Street

Wonderful wash and style

Margaret Wilkinson
8th Oct 2024
Team Member: Margaret
5.0
Appointment verified by SaloniQ Software

Very competent, friendly and attentive.

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Response from Saks Hair Chester le Street

Hi Margaret, thank you so much for your kind words! We’re glad to hear that you had a positive experience at our salon. We strive to create a welcoming and attentive environment for all of our clients. Your satisfaction is our top priority. We appreciate your feedback and hope to see you again soon. Take care! The team at Saks Hair Chester le Street.

Lovely salon

Gillian Devine
5th Oct 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Very happy with my haircut, lovely friendly salon

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Response from Saks Hair Chester le Street

Hi Gillian,

We are thrilled to hear that you were pleased with your recent visit to our salon. Our team prides ourselves in providing a friendly and comfortable environment for all of our clients. Thank you for taking the time to share your positive experience with us.

We hope to see you again soon!

The Saks Hair Chester le Street team

Brilliant

Mrs Lynn Walls
4th Oct 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Once again Emma has given me a fabulous cut. She took the time to get my fringe just the way I wanted. Nothing is too much & I always enjoy the head massage. Also a lovely cup of tea. Many thanks

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Response from Saks Hair Chester le Street

Dear Lynn,

Thank you so much for your lovely review! We are thrilled to hear that you had another fabulous cut with Emma at our salon. We will make sure to pass on your kind words to her.

At Saks Hair Chester le Street, we truly value our customers and their satisfaction is our top priority. We are glad that Emma took the time to ensure your fringe was just the way you wanted it. And of course, nothing beats a relaxing head massage and a cup of tea during your visit.

Thank you for choosing our salon and we look forward to seeing you again soon!

Best regards,
The Team at Saks Hair Chester le Street

Fab

Janice Gillespie
4th Oct 2024
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Fab haircut as always

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Response from Saks Hair Chester le Street

Hi Janice,

Thank you for your lovely review! We're so happy to hear that you had another fabulous haircut at our salon. We always strive to provide our clients with the best service possible.

We appreciate your support and hope to see you again soon!

Best,
The team at Saks Hair Chester le Street.

Hair appt today

Mrs Helen Birchall
2nd Oct 2024
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Good as always.

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Response from Saks Hair Chester le Street

Dear Helen,

Thank you for taking the time to leave us such a kind review. We are pleased to hear that you had a great experience with us, as always. Your satisfaction is our top priority and we strive to provide exceptional services to all our guests.

We appreciate your continuous support and we look forward to seeing you again soon. Your loyalty means a lot to us and we are grateful to have you as a valued customer.

Thank you again, from the entire team at Saks Hair Chester le Street. We can't wait to welcome you back for your next visit.

Best regards,

The Team at Saks Hair Chester le Street

Colour

Gemma Armstrong
29th Sep 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Love the colour exactly as I wanted it.

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Response from Saks Hair Chester le Street

Hi Gemma, thank you for taking the time to leave us a review. We are so glad to hear that you love your new hair colour and that it turned out exactly as you wanted it. Our team always strives to listen to our clients and deliver results that exceed their expectations. Thank you for choosing our salon and we look forward to seeing you again soon. Take care, The team at Saks Hair Chester le Street.

Hair experience

Anonymous
25th Sep 2024
Team Member: Stacey Louise
5.0

Excellent cut looks great

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Response from Saks Hair Chester le Street

Thank you for leaving us such a lovely review. We are thrilled to hear that you are happy with your recent haircut from our salon. We always strive to provide our clients with the best experience possible, and it brings us so much joy to know that we have succeeded with you.

We truly appreciate your trust in our team and for choosing our salon. It means a lot to us and we are glad that you were satisfied with the result. We look forward to welcoming you back and creating more fabulous looks for you in the future.

Best regards,
The team at Saks Hair Chester le Street

Hair colour and cut

Susan Hutton
25th Sep 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Lovely girl and listened well to what I wanted

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Response from Saks Hair Chester le Street

Hi Susan,

We are so glad to hear that you had a positive experience with our stylist at Saks Hair Chester le Street. It's important to us that our clients feel heard and satisfied with their desired look. Thank you for taking the time to share your feedback. We hope to see you again soon for another great experience.

Best,
The team at Saks Hair Chester le Street

Feedback

Margaret Smith
19th Sep 2024
5.0

Staff very pleasant
Becky provided lots of advice
Knowledgeable about the subject

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Response from Saks Hair Chester le Street

Hi Margaret,

Thank you for taking the time to leave us a review. We're thrilled to hear that you found our staff pleasant and that Becky was able to provide you with helpful advice. Our team takes pride in their knowledge and expertise, so it's always great to hear when it's appreciated.

We hope to see you again soon for another pleasant experience at our salon.

The Saks Hair Chester le Street team

Haircut

Cilla Durrant
19th Sep 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I always feel very at ease when I have my hair done . It’s nice to feel welcome and Emma always does my hair how I like it.

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Response from Saks Hair Chester le Street

Hi Cilla,

Thank you so much for taking the time to leave us a review. We're delighted to hear that you always feel comfortable and welcome when you visit us for your hair appointments. It's always our goal to create a warm and inviting atmosphere for our clients.

We're thrilled that Emma has been able to consistently achieve your desired hair style. She's a talented stylist and a valued member of our team. We'll be sure to pass along your kind words to her.

Thank you again for your positive feedback. It means a lot to us. We can't wait to see you again soon!

The team at Saks Hair Chester le Street

CLSSaks

Maria Hall
15th Sep 2024
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Very good service from a stylist I had not had before.

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Response from Saks Hair Chester le Street

Hi Maria,
Thank you so much for sharing your positive experience at our salon. We're delighted to hear that you received excellent service from one of our stylists whom you haven't had the chance to work with before. That's what we strive for - providing top-notch services to all our clients.
We hope to see you again soon and earn another 5-star rating from you.

The team at Saks Hair Chester le Street

CLSSaks

Maria Hall
15th Sep 2024
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Very good service from a stylist I had not had before.

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Response from Saks Hair Chester le Street

Dear Maria, thank you for taking the time to write a review about your recent visit to our salon. We are delighted to hear that you received very good service from a new stylist. Our team takes great pride in providing excellent hair services to all our clients, old and new.

The Team at Saks Hair Chester le Street.

Brill!

Eleanor Curry
14th Sep 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Lovely skilled colour today taking from bright to deep blond woth low lights. Love it thank you!

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Response from Saks Hair Chester le Street

Hi Eleanor,

Thank you so much for taking the time to leave us a review! We are so happy to hear that you had a great experience with us and that you love your new hair color. Our team takes pride in providing skilled services and we are glad to see that it paid off for you.

We hope to see you again soon and help you maintain your beautiful new look. Thank you for choosing our salon and we appreciate your support!

Best,
The team at Saks Hair Chester le Street

Fabulous

Deborah Hunter
13th Sep 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Nicola worked her magic yet again fabulous haircut & blowdry

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Response from Saks Hair Chester le Street

Hi Deborah, thank you so much for taking the time to leave us a lovely review! We are thrilled that you had another fabulous experience with Nicola and that you are happy with your new haircut and blowdry. We will be sure to pass along your kind words to her. It's always a pleasure to have you in our salon. We can't wait to see you again soon.
Best,
The Saks Hair Chester le Street team

Zoey

Janet Humble
13th Sep 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Had a lovely day, as always, also lovely to hear Zoey’s news

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Response from Saks Hair Chester le Street

Hi Janet,

We're delighted to hear that you had a lovely day at our salon. It's always a pleasure to have you as our valued customer. We're glad to know that you enjoyed catching up with Zoey and hearing her news. Thank you for taking the time to leave us a positive review.
Thanks

Saks Hair Chester le Street girls!

Today’s Appointment

Mrs Denise Regan
12th Sep 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Great cut and beautiful colour. Nicola always listens to how you would like your hair and gives really good and experienced advice.

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Response from Saks Hair Chester le Street

Hi Denise,

Thank you for taking the time to leave us such a lovely review! We are incredibly delighted to hear that you had a great experience at our salon and that you were happy with your cut and colour by Nicola.

We appreciate your kind words about Nicola's listening skills and her experienced advice. It means a lot to us that our clients feel heard and valued during their appointments. We will definitely pass on your compliments to Nicola.

Thank you again for choosing our salon and for your kind review. We look forward to seeing you again soon!

Best regards,

The team at Saks Hair Chester le Street

Haircut

Robert Goodwin
11th Sep 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Always happy with haircut, Zoey always ask what we doing today and then explains how she will do this, always check that happy with how hair cut is looking

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Response from Saks Hair Chester le Street

Hi Robert,

Thank you so much for taking the time to leave a review. We are thrilled to hear that you are always happy with your haircut from Zoey. She is a valued member of our team and always goes above and beyond to ensure our clients are satisfied with their hair.

We are glad that Zoey takes the time to consult with you about your desired style and explains her process. Our team believes that clear communication is key in providing the best service.

The team at Saks Hair Chester le Street

Excellent Salon

Julie Hepple
7th Sep 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Great Salon.
All the staff are amazing & always make you feel welcome. Wouldn’t go anywhere else.

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Response from Saks Hair Chester le Street

Hi Julie! Thank you so much for your kind words and loyalty to our salon. This is always great to hear from a loyal and long standing client.
The team at Saks Hair Chester le Street.

Love my hair

Teresa Greaves
5th Sep 2024
Team Member: Nicola
5.0

As always absolutely love my hair. Always get great advice.

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Response from Saks Hair Chester le Street

Hi Teresa,

Thank you for your lovely review! We are so glad to hear that you are always happy with your hair when you visit us. Our team takes pride in providing top-notch service and giving great advice to our clients.

We greatly appreciate your support and look forward to seeing you again soon.

The team at Saks Hair Chester le Street

Great cut

Andrea Mckenzie
5th Sep 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Seen emma a few times now and she was great a listening to what I wanted and giving her opinion what will work for for my Out of control hair

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Response from Saks Hair Chester le Street

Dear Andrea,

Thank you so much for taking the time to leave us a review. We strive to provide excellent customer service and we are delighted that Emma was able to listen to your hair needs and offer her professional advice.

We understand how frustrating it can be to have out of control hair, and we are happy to know that Emma was able to give you a style that works for you. Thank you for giving us the opportunity to serve you and we look forward to seeing you again soon.

The team at Saks Hair Chester le Street

100% Fabulous

Margaret Coulbeck
5th Sep 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Another great experience. Always made very welcome. Sound advice given. Feel $1,000,000 as always.

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Response from Saks Hair Chester le Street

Hi Margaret, thank you so much for taking the time to leave us a review! Our goal is to make everyone feel like a million dollars, so it's fantastic to know we succeeded with you. Thanks again for your kind words and we can't wait to see you again soon! Take care, The team at Saks Hair Chester le Street

Excellent service as always

Tracey Cuthbert
4th Sep 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As always the salon was welcoming, the staff friendly, and Nicola, my stylist full of good ideas and suggestions for my hair . She done a lovely cut and colour followed by a toner and I am delighted with the results.

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Response from Saks Hair Chester le Street

Hi Tracey,
Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you continue to enjoy your experience at our salon. We will be sure to pass your kind words along to Nicola, she will be delighted to know that you are happy with your cut and colour.
We can't thank you enough for your continued support, and we look forward to seeing you again soon!
Best,
The team at Saks Hair Chester le Street

Cut and finish

Rhoda Holmes
4th Sep 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Great cut as per usual very pleased.

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Response from Saks Hair Chester le Street

Hi Rhoda, thank you for taking the time to leave us a review. We are happy to hear that you are pleased with your haircut at our salon, just like always. We strive to consistently provide great cuts and it's wonderful to know that we have met your expectations. Your satisfaction is our top priority and we look forward to welcoming you back for your next visit. Take care!

From the team at Saks Hair Chester le Street.

Fabulous service as always

Kathy Carter
3rd Sep 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Wasn't sure how I wanted to proceed with my colour but Emma advised me really well and I'm really pleased with the result! Always a relaxing experience in the salon too!

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Response from Saks Hair Chester le Street

Hi Kathy! Thank you for leaving such a kind review of your experience with us. We're delighted to hear that Emma was able to give you great advice on your color and that you were happy with the end result. We strive to create a relaxing and enjoyable atmosphere in our salon, so it's wonderful to hear that you felt that during your visit. We appreciate your support and hope to see you again soon! Take care, the team at Saks Hair.

Happy customer

Helena Hone
29th Aug 2024
5.0

Zoe is always welcoming and attentive to my request.
Her cutting and styling skills are excellent.
I always feel great when she has done my hair!

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Response from Saks Hair Chester le Street

Hi Helena!

Thank you for taking the time to leave a review for our salon. We are delighted to hear that you had a pleasant experience with Zoey. Our team takes great pride in providing excellent services and creating a welcoming atmosphere for our clients. We are thrilled to know that Zoey's cutting and styling skills met your expectations and left you feeling great. We will make sure to pass along your kind words to her.

Thank you again for choosing our salon and we look forward to welcoming you back soon.

Take care,
Christine
The team at Saks Hair Chester le Street

Hair review

Sarah Green
28th Aug 2024
5.0

Zoey is fabulous makes me feel so welcome and she does my hair really well always feel amazing when I leave the salon

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Response from Saks Hair Chester le Street

Hi Sarah,

Thank you for taking the time to leave us such a lovely review! We're so happy to hear that Zoey has been doing an excellent job with your hair and making you feel welcome each time you visit our salon. It means a lot to us that you feel amazing when you leave.

We truly appreciate your support and look forward to seeing you again soon. Have a wonderful day!

Best,
The team at Saks Hair Chester le Street

Excellent service

Julie Spence
28th Aug 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

First time with Rmna. Emna was very friendly, knowledgeable and provided excellent service

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Response from Saks Hair Chester le Street

Hi Julie,

Thank you for taking the time to leave a review. We're so glad to hear that you had a positive experience with Emma! We take pride in providing our clients with friendly and knowledgeable service, and it's great to hear that this was reflected in your visit.

We truly appreciate your feedback and we hope to have the pleasure of welcoming you back in the near future. If there is anything else we can assist you with, please don't hesitate to reach out.

Best regards,
The Saks Hair Chester le Street team

Cut and blow dry

Mrs Barbara Ann Lee
28th Aug 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Brilliant as usual

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Response from Saks Hair Chester le Street

Dear Barbara,

Thank you so much for your lovely review of our salon. We are thrilled to hear that you had another brilliant experience with us. Our team works hard to ensure that every visit is enjoyable and we appreciate your kind words.

We hope to see you again soon for another wonderful visit. Thank you for trusting us with your hair and being a valued client of ours.

Best regards,
The Saks Hair team at Chester le Street

As always, a lovely time. It's catching up with a friend x

Mary-Jane Cartwright
27th Aug 2024
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Fantastic service, as always x

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Response from Saks Hair Chester le Street

Hi Mary-Jane,

Thank you so much for your kind words about our salon. We're thrilled to hear that you had a fantastic experience with us. Your loyalty means a lot to us and we're continuously working hard to maintain our standards.

We appreciate you taking the time to share your feedback and we look forward to seeing you again soon.

Warmly,
The team at Saks Hair Chester le Street

Very friendly and welcoming salon

Yvonne Williamson
23rd Aug 2024
Team Member: Stacey Louise
5.0

I booked for a cut and finish with Stacey Louise .Very pleased with the result as I always are. Would recommend this salon Very friendly staff and very helpful

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Response from Saks Hair Chester le Street

Hi Yvonne,

Thank you so much for taking the time to leave such a lovely review for our salon. We are delighted to hear that you had a positive experience at our salon with Stacey Louise. It's great to know that you were pleased with your cut and finish and would recommend us.

Our team takes pride in providing friendly and helpful service to all our clients, so we are thrilled to hear that it made a positive impression on you. We hope to continue making your visits with us enjoyable and we can't wait to welcome you back for your next appointment.

Warmly,
The team at Saks Hair Chester le Street

Recent visit

Kay Steel
22nd Aug 2024
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Excellent experience. Great cut. Listened to my requests. Lovely and friendly. On time. Nice atmosphere in salon.

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Response from Saks Hair Chester le Street

Hey Kay,
Thank you for taking the time to leave such kind words about your visit to our salon. We are delighted to hear that you had an excellent experience and that our stylist listened to your requests. We strive to provide a friendly and welcoming atmosphere for all our clients, so we're happy to hear that you felt comfortable during your visit.
We always aim to be punctual and we're glad that we were able to stick to our schedule for your appointment. We hope to see you again soon and thank you for choosing us for your hair needs.
Warmly,
The team at Saks Hair Chester le Street

New

Anonymous
17th Aug 2024
4.0

Today Emma did my hair she does not do my hair very often, but did a good job.

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Response from Saks Hair Chester le Street

Hi there,

Thank you so much for taking the time to share your experience at our salon. We are delighted to hear that Emma did a good job with your hair, even though she doesn't usually do it. Your kind words mean a lot to us and we will make sure to pass on your feedback to Emma.

At Saks Hair Chester le Street, we strive to provide all our clients with a friendly and professional service, and we are glad to know that we were able to meet your expectations.

Thank you once again for your review and for choosing us for your hair needs. We look forward to seeing you again soon.

Best regards,

The team at Saks Hair Chester le Street

My hair appointment

Anonymous
13th Aug 2024
Team Member: Nicola
5.0

Love my restyle

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Response from Saks Hair Chester le Street

Hi there,

Thank you so much for your lovely review! We are thrilled to hear that you love your restyle at our salon. Our team at Saks Hair Chester le Street always strives to make our clients happy and it's wonderful to know that we succeeded.

We are always here to provide top-notch services and make sure that our clients leave our salon feeling confident and satisfied. Your support means the world to us and we can't wait to see you again!

Thanks again for taking the time to share your experience. Have a fabulous day!

Best,
The team at Saks Hair Chester le Street

Mrs

Judith hutchieson
8th Aug 2024
Team Member: Nicola
5.0

Always have a good experience

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Response from Saks Hair Chester le Street

Hi Judith,

Thank you so much for taking the time to leave such a kind review. We are thrilled to hear that you always have a good experience at our salon. It means a lot to us to know that you are happy with our services.

Our team always strives to provide our clients with the best experience possible, and it is feedback like yours that motivates us to keep doing what we love. We look forward to seeing you again soon.

Take care,

The Saks Hair Chester le Street team

Excellent

Tracy Sanders
7th Aug 2024
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Professional, honest and caring service

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Response from Saks Hair Chester le Street

Dear Tracy,

Thank you so much for your kind words and for taking the time to share your experience at our salon. We are so pleased to hear that you found our team to be professional, honest, and caring.

We truly value feedback from our clients and we always strive to provide the best service possible. We are delighted that you had a positive experience and we look forward to welcoming you back to our salon in the future.

Thank you again for your support and for choosing our salon. We really appreciate it!

Best,
The Saks Hair Chester le Street Team

Mrs

Jean Davison
2nd Aug 2024
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Loved my hair! Excellent customer service,

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Response from Saks Hair Chester le Street

Hi Jean,
Thank you for leaving us such a lovely review! We are thrilled to hear that you loved your hair and that our customer service was excellent. It means a lot to us that you had a positive experience at our salon.
We always aim to provide top-notch customer service and ensure that our clients leave feeling happy and confident with their hair. We are glad we could meet your expectations.
Thank you for choosing our salon and we hope to see you again soon!

The team at Saks Hair Chester le Street

Amazing salon experience

Caroline Granville
30th Jul 2024
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Stacy is lovely, puts you at ease and knew exactly what I wanted and how best to execute with the type of hair…went for extra treatment during wash and wow! It feels and looks so healthy. Cut was gorgeous and the aftercare advice was so welcomed.

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Response from Saks Hair Chester le Street

Dear Caroline,

Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that you had a great experience at our salon. It makes us happy to know that Stacy was able to understand your needs and provide excellent service. We are also glad that you are happy with your new haircut and the extra treatment during the wash.

Our team takes great pride in providing the best advice for aftercare to ensure the continued health and beauty of your hair. We appreciate your positive feedback and look forward to welcoming you back for your next visit.

Take care and have a great day!

Best,
The Saks Hair Chester le Street Team

Trim

Michelle Smith
30th Jul 2024
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As ever love my time in the salon, Nicola is great, love my hair. Thank you Nicola

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Response from Saks Hair Chester le Street

Hi Michelle,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience at our salon and that Nicola did an amazing job on your hair. We will be sure to pass along your kind words to her.

We truly value your loyalty and are always here to make your time with us as enjoyable as possible. We can't wait to see you again soon!

Best,
The Team at Saks Hair Chester le Street

Colour

Lisa
27th Jul 2024
Team Member: Becky
4.5

Becky covered my grey perfectly ❤️

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Response from Saks Hair Chester le Street

Hi Lisa,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that Becky was able to cover your greys perfectly and you're happy with the results. We will make sure to pass along your kind words to her! We look forward to seeing you again soon.
Best regards,
The team at Saks Hair Chester le Street