Joanne Hairdressing Poole

10-11 Neighbourhood Centre, , Culliford Crescent, Poole, Dorset, BH17 9DW

About us

Welcome to our warm and luxurious 5 star salon in Canford Heath, Poole. Voted the best salon in BCP 2024!
We've got a great team of stylists who will give you the highest level of technical and artistry services.
We will ensure that your salon experience is excellent and your hair is even better.

Read more...

Opening hours

Monday 09:00 - 17:30
Tuesday 09:00 - 17:30
Wednesday 09:00 - 17:30
Thursday 09:00 - 18.00
Friday 09:00 - 19:30
Saturday 08:30 - 17:00
Sunday Closed

Reviews

4.89
1,149 verified reviews
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Lovely hair salon

E. P
22nd Dec 2023
Team Member: Katherine
5.0
Appointment verified by SaloniQ Software

It was my first time, so I was a bit nervous, but I decided to book after reading lots of good reviews. As a result I was very happy because it’s easy to book online with clear prices. In spite of arriving early, we didn’t wait long, Katherine was very polite and a professional stylist for my daughter. The Salon was very busy before X’mas but all stylists were occupied with happy customers in a lively atmosphere with the Salon tidy and clean. It was one of the best experiences in haircutting.

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Response from Joanne Hairdressing Poole

Dear E.P,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you had a great first visit with us and were happy with our online booking system and clear pricing. We understand that trying a new salon can be nerve-wracking, so we are glad that we were able to create a positive and welcoming atmosphere for you and your daughter.

We are also pleased to hear that Katherine provided excellent service as a polite and professional stylist. We are very proud of our team and it's always wonderful to hear when our customers leave satisfied with their haircuts.

We appreciate your kind words about our busy yet organized salon and we hope to see you both again soon for another great experience.

Best wishes,
The team at Joanne Hairdressing Poole.

Amazing

Annalee Dorey
21st Dec 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Was very patient and good with my 19 month old! Definitely made me feel less nervous as he's not great with getting his hair done. Thank you Callum!

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Response from Joanne Hairdressing Poole

Hi Annalee,
Thank you for taking the time to share your experience with us. At Joanne Hairdressing Poole, we understand how challenging it can be to get a haircut for a young child. We are glad that Callum was able to make the process easier for both you and your 19-month-old. Your kind words are truly appreciated and we look forward to seeing you again soon.
Warmly,
The team at Joanne Hairdressing Poole

Satisfied customer

Karen Callaghan
20th Dec 2023
4.5
Appointment verified by SaloniQ Software

I walked in for dry cut and was seen quickly - I was pleased with the result- sorry I don’t know her name

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Response from Joanne Hairdressing Poole

Hi Karen,

Thank you for taking the time to share your experience at our salon. We are thrilled to hear that you were pleased with your dry cut. Our team is always committed to providing efficient and quality services to our clients.

We're glad you were seen quickly for your appointment. We apologize for not getting our stylist's name, but we're glad they were able to give you the result you were looking for. Our stylists take pride in their work and always strive to give our clients the best experience possible.

We look forward to seeing you again for your next visit.

Best regards,
The team at Joanne Hairdressing Poole

Happy me!!

Julie Guyatt
19th Dec 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Another visit where I have come out feeling very happy with my hair

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Response from Joanne Hairdressing Poole

Hi Julie, thank you so much for taking the time to leave us a review! We are thrilled to hear that you left our salon feeling happy with your hair. Our team works hard to provide top-notch service and we are glad to know it paid off. We hope to continue providing you with exceptional experiences every time you visit us. Thank you again for your support. See you soon!
Best,
The Joanne Hairdressing Poole team

Satisfied customer

Irene Brown
19th Dec 2023
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Very friendly atmosphere always get personal attention which is important for the client, so as to know how your hair will turn out ,I always enjoy my hair experience. Thanks to jacqui.

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Response from Joanne Hairdressing Poole

Hi Irene,

Thank you for taking the time to leave us a review. We are so glad to hear that you enjoy your hair experience with us and that Jacqui has been providing you with personal attention and a friendly atmosphere. Our team strives to ensure every client feels comfortable and confident with their hair, so we are grateful for your positive feedback. We can't wait to see you again soon.

Take care,
-The team at Joanne Hairdressing Poole

Excellent

Ali Symons
19th Dec 2023
Team Member: Anita
5.0
Appointment verified by SaloniQ Software

Fabulous cut and colour. Anita was friendly and understood exactly what I wanted and needed. Super salon.

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Response from Joanne Hairdressing Poole

Hello Ali,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a fabulous experience with us, and that you loved your cut and colour by Anita. We pride ourselves on our stylists' ability to understand our clients' wants and needs, so we're glad that was reflected in your appointment.

We hope to see you again soon at our salon!

Team at Joanne Hairdressing Poole

Haircut

Barry Richards
19th Dec 2023
5.0
Appointment verified by SaloniQ Software

Great, saw me before my appointment time, great staff ,offered me coffee.

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Response from Joanne Hairdressing Poole

Hi Barry,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience at our salon. Our team always strives to provide excellent customer service and we are glad to hear that we were able to see you before your appointment and offer you a warm cup of coffee.

We hope to see you again soon for all your hairdressing needs!

Warm regards,
The team at Joanne Hairdressing Poole

Excellent

Christine Thompson
18th Dec 2023
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Jacqui always makes my hair look wonderful!

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Response from Joanne Hairdressing Poole

Hi Christine, thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you love your hair each time you come to our salon. Jacqui is indeed a talented stylist and we are lucky to have her as part of our team. We are glad that you enjoy your experience at our salon and we look forward to seeing you again soon. Thanks again for your support! Keep looking wonderful! Warm regards, the team at Joanne Hairdressing Poole.

Just great

Liz Whiteside
15th Dec 2023
Team Member: Marcia
5.0
Appointment verified by SaloniQ Software

I’ve been customer for years. Today I messed up arrive hour earlier for my appointment and Marcia fitted me in. We all had a laugh just one of those days.

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Response from Joanne Hairdressing Poole

Hi Liz,

Thank you so much for taking the time to leave us a review! We are delighted to that you have been a loyal customer of ours for years. It means a lot to us to have such dedicated clients like you.

We are glad that Marcia was able to accommodate you, despite your appointment mix-up. We understand that life gets busy and things can slip our minds sometimes. We are happy to hear that you were still able to enjoy your visit with us and even have a good laugh.

Thank you again for your support and for choosing us for your hairdressing needs. We look forward to seeing you again soon!

Warmly,

The team at Joanne Hairdressing Poole

Colour

Marie Merry
15th Dec 2023
Team Member: Katherine
5.0
Appointment verified by SaloniQ Software

Katherine was, as always, amazing. A lovely colour and cut.

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Response from Joanne Hairdressing Poole

Hi Marie, thank you so much for taking the time to share your kind words about Katherine's services at our salon. We're thrilled to hear that you loved your color and cut! We'll make sure to pass along your compliments to her. We truly appreciate your continued support and look forward to welcoming you back for your next appointment. Wishing you a lovely day!
Warmly,
The team at Joanne Hairdressing Poole

Haircut

Sara Millar
13th Dec 2023
5.0

As always love love love my hair, thanks to Vicky xxx

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Response from Joanne Hairdressing Poole

Hi Sara,

Thank you for taking the time to leave such a lovely review! We are so happy to hear that you love your hair, and we will make sure to pass on your compliments to Vicky.

We always strive to provide our clients with the best hairdressing experience, and it means a lot to us that you are happy with your results.

We look forward to seeing you again in the future.

Warm regards,

The team at Joanne Hairdressing Poole

Excellent cut

Meherzin Das
12th Dec 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Vicky gave me an excellent cut!
Hannah washed my hair really well too… thanks both of you!

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Response from Joanne Hairdressing Poole

Hi Meherzin,

Thank you for taking the time to leave us a lovely review! We're happy to hear that Vicky gave you an excellent cut and that Hannah also provided a great washing experience. We'll be sure to pass along your kind words to both of them.

We strive to provide our clients with the best possible service and we're thrilled that you had such a positive experience with us. We hope to see you again soon!

Best wishes,
The team at Joanne Hairdressing Poole

Cut and blow dry

Di Bailey
12th Dec 2023
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

As always a lovely haircut, mostly friendly staff, lovely clean salon. Never ever have I been disappointed with haircut or treatment. I would never go anywhere else.

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Response from Joanne Hairdressing Poole

Dear Di,
Thank you so much for taking the time to write such a kind review. We are thrilled to hear that you have always had a great experience at our salon and have never been disappointed with your haircut or treatment. Our team takes great pride in providing our clients with a friendly and clean environment, and we are glad that this has been reflected in your visits. We appreciate your loyalty and look forward to welcoming you back again soon.
Best,
The Team at Joanne Hairdressing Poole

Great experience as usual

Nikki Jones
11th Dec 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

No waiting, Callum checked exactly what I wanted. Cup of tea.
Quick and efficient.

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Response from Joanne Hairdressing Poole

Dear Nikki,

We are thrilled to hear that you had a pleasant experience with us at Joanne Hairdressing Poole! Our team is dedicated to providing efficient and personalized services to all of our clients. We are glad that Callum was able to understand and deliver your desired look. And what's better than a nice cup of tea while you wait, right?

Thank you for sharing your positive feedback with us, it truly means a lot. We can't wait to have you back at the salon for your next appointment! If there is anything else we can do to improve your experience, please do not hesitate to let us know.

Warm regards,

The team at Joanne Hairdressing Poole

Mrs

Nicki Sibley
7th Dec 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

We were very well looked after, we love our new styles and colour. Definitely will be back. X

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Response from Joanne Hairdressing Poole

Hi Nicki, thank you for taking the time to leave us such a lovely review! We're happy to hear that you had a great experience with us and that you love your new styles and colours. We can't wait to have you back at our salon in the future. :) Thanks again for your support! Warmly, the team at Joanne Hairdressing Poole.

Very happy

Anonymous
7th Dec 2023
Team Member: Chrissie
5.0

Perfect
Friendly and professional
Will definitely book with Chrissie again

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Response from Joanne Hairdressing Poole

Dear valued customer,

Thank you so much for taking the time to leave a review for our salon. We are delighted to hear that you had a perfect experience with Chrissie and found her to be both friendly and professional. We truly believe that our team is the heart of our salon and we are thrilled to know that Chrissie made your visit a positive one. We would be more than happy to have you book with her again for your next appointment. Thank you for choosing our salon and we look forward to seeing you soon.

Best regards,
The team at Joanne Hairdressing Poole

Today’s appointment

Maureen Platt
5th Dec 2023
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Super stylist. So pleased with my hair

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Response from Joanne Hairdressing Poole

Dear Maureen,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you are pleased with your hair and that our stylist mark did a great job. We strive to provide top-notch services and it means a lot that you enjoyed your experience with us.

We can’t wait to see you again and continue giving you great hair days. Thank you again for choosing our salon!

Best,
The team at Joanne Hairdressing Poole

Excellent

Sandra Taylor
5th Dec 2023
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Excellent as always great hair cut always listenes to what I want very pleased great hair wash from young girl

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Response from Joanne Hairdressing Poole

Hi Sandra,

Thank you so much for your kind review! We are thrilled to hear that you had another excellent experience with us and left feeling pleased with your hair. Our team always strives to listen to our clients' needs and deliver the best results.

We're glad you enjoyed your hair wash from our young team member. We are proud of our talented team and are happy to hear that they provided you with great service.

We look forward to welcoming you back to our salon soon!

Best regards,
The team at Joanne Hairdressing Poole

Good stafd

Shaun Ashmoore
4th Dec 2023
Team Member: Anita
5.0
Appointment verified by SaloniQ Software

Lovely lady had an idea of what i wanted and got a great cut thankyou

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Response from Joanne Hairdressing Poole

Dear Shaun, thank you for taking the time to share your experience at our salon. We are thrilled to hear that you had a great cut and that the lovely stylist helped bring your ideas to life. We always strive to provide the best services for our clients and we are happy to know that we succeeded with you. Your kind words mean a lot to us and we look forward to seeing you again soon. Thank you for choosing us for your hair needs. Take care and have a lovely day.

Sincerely,
The Team at Joanne Hairdressing Poole.

Good stafd

Shaun Ashmoore
4th Dec 2023
Team Member: Anita
5.0
Appointment verified by SaloniQ Software

Lovely lady had an idea of what i wanted and got a great cut thankyou

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Response from Joanne Hairdressing Poole

Hi Shaun,

Thank you so much for taking the time to leave a review for us. We are thrilled to hear that you had a great experience at our salon and that you were happy with your cut. We always strive to bring our customers' ideas to life and it means a lot to us that we were able to do that for you.

We hope to see you again soon and thank you for choosing our salon for your hair needs.

Best,
The team at Joanne Hairdressing Poole

Hair

Julie Robbins
4th Dec 2023
Team Member: Anita
4.0

Anita did a fabulous job yet again. She always makes me feel comfortable and I appreciate her very much.

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Response from Joanne Hairdressing Poole

Hi Julie,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a fabulous experience with Anita - we will be sure to pass along your kind words to her. Your comfort and satisfaction are our top priorities, and we are glad that Anita was able to provide that for you.
Thank you for bringing to my attention how you felt,his will be addressed accordingly.
We appreciate your continued support and look forward to welcoming you back to our salon.

Warm regards,
Marcia &
The team at Joanne Hairdressing Poole

Great!!!!

Emma Marionva
30th Nov 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Really helpful, had a great time

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Response from Joanne Hairdressing Poole

Hi Emma, thank you for leaving us a review! We are so happy to hear that you had a great time at our salon. Our team strives to provide helpful and friendly service to all of our clients. We hope to see you again soon for another great experience.
Best regards, the team at Joanne Hairdressing Poole.

Man hair cut

Andrew Hoggan
29th Nov 2023
Team Member: Jacqui
4.0
Appointment verified by SaloniQ Software

Always a pleasure to visit

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Response from Joanne Hairdressing Poole

Dear Andrew,

Thank you so much for taking the time to leave us such kind words! It truly means a lot to us that you enjoy your visits to our salon.

We are so glad to hear that you find our salon to be a pleasure to visit. We take great pride in providing a friendly and welcoming atmosphere for all our clients.

Thank you again for your lovely review. We look forward to seeing you at your next appointment!

Best,
The team at Joanne Hairdressing Poole

Great salon

Sue Black
29th Nov 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

My first visit and what a gem. From making the appointment to walking out of the salon with a super haircut and new colour, I was made to feel very relaxed. Callum did a great job of interpreting what I wanted and nothing was too much trouble. I would highly recommend this salon.

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Response from Joanne Hairdressing Poole

Dear Sue,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you had a positive experience during your first visit with us at Joanne Hairdressing Poole.

It is our top priority to ensure our clients feel relaxed and comfortable during their appointments, and we are happy to hear that you felt just that. We will be sure to pass along your kind words to Callum, who did a fantastic job translating your desired haircut and colour.

We truly appreciate your recommendation and look forward to seeing you again in the future!

Best regards,

The Joanne Hairdressing Poole team

Highlights

Pam Smith
29th Nov 2023
Team Member: Katherine
5.0
Appointment verified by SaloniQ Software

Nice to get back to a good cut and colour

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Response from Joanne Hairdressing Poole

Hi Pam,

Thanks for taking the time to leave us a review. We're so glad to hear that you were pleased with your cut and colour at our salon. It's always great to see our customers leaving happy and feeling refreshed.

We love what we do and we strive to ensure that every client leaves with a great experience. We appreciate your kind words and we look forward to seeing you again in the future.

Take care,

The team at Joanne Hairdressing Poole

Lovely experience

Amanda
29th Nov 2023
Team Member: Katherine
5.0
Appointment verified by SaloniQ Software

I had my brazilion blow dry today. As usual this treatment made my hair lovely & soft & shiny. Katherine also kindly offered a fringe trim.

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Response from Joanne Hairdressing Poole

Hi Amanda,

Thank you so much for taking the time to leave us a review! We're so glad to hear that you're happy with your brazilian blow dry. It's our goal to make sure that every client leaves our salon feeling beautiful and satisfied.

It's great to hear that Katherine took such good care of you and even gave you a fringe trim. We love going the extra mile to make our clients feel special.

We hope to see you again soon for your next appointment. Take care and have a wonderful day!

Sincerely,
The team at Joanne Hairdressing Poole

Excellent attention to detail and cut.

Pat Dales
28th Nov 2023
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark was polite, friendly and his cutting was precise and he spent time checking that the client ( my mum) was happy with what he was doing.

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Response from Joanne Hairdressing Poole

Hey Pat!
Thank you so much for leaving us such a glowing review. We are so glad to hear that your experience with us and Mark was amazing! We strive to provide the best service to our clients and it looks like we hit the mark with your mum. We will be sure to pass on your kind words to Mark, he will be delighted to hear them.
We look forward to seeing you and your mum again soon!
Best wishes,
The team at Joanne Hairdressing Poole

Brazilian condition

Trina
25th Nov 2023
Team Member: Mia
5.0
Appointment verified by SaloniQ Software

Very pleasant experience. The procedure was explained beforehand and Mia was efficient and friendly. Hoping to stay fizz free for several months. Thank you

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Response from Joanne Hairdressing Poole

Hi Trina,

Thank you so much for your positive review! We're glad you had a pleasant experience at our salon and that Mia provided you with a clear explanation and friendly service. We hope your hair stays fizz-free for several months as well.

We appreciate your feedback and we're happy to have you as a satisfied customer. Thank you for choosing Joanne Hairdressing Poole for your hair needs. See you again soon!

Best regards,
The team at Joanne Hairdressing Poole

Perfect

Trudi Tocock
22nd Nov 2023
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Wonderful job as always done to perfection

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Response from Joanne Hairdressing Poole

Hi Trudi,

Thank you for leaving such a kind review. We are delighted to hear that you were happy with your recent visit to our salon. Our team always strives to provide the best possible service, so it means a lot to us to hear that we did a "wonderful job" to your satisfaction.

We look forward to seeing you again in the future and hope to continue providing you with excellent hairdressing services.

Best wishes,
The team at Joanne Hairdressing Poole

Awesome as ever!

Emma Wegman
22nd Nov 2023
Team Member: Anita
5.0
Appointment verified by SaloniQ Software

Fantastic as ever - thankyou 😊

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Response from Joanne Hairdressing Poole

Hi Emma,

Thank you for taking the time to leave us a review. We're glad to hear that you had a fantastic experience at our salon. Our team works hard to provide top-quality service to all our clients and we're happy to know that it shows.

We hope to see you again soon for your next hair appointment. Have a lovely day!

Best wishes from the team at Joanne Hairdressing Poole

Fantastic services and Cut

Vinod K
18th Nov 2023
Team Member: Chrissie
5.0
Appointment verified by SaloniQ Software

Chrissie did such a lovelyyyy cut on me today and the staff were so accommodating of my short tight schedule.

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Response from Joanne Hairdressing Poole

Hi Vinod, thank you so much for your lovely review! We are so happy to hear that you had a great experience with Chrissie and our team. We always strive to accommodate our clients' schedules as best as we can. We hope to see you again soon for another fabulous cut. Take care, The Joanne Hairdressing Poole team.

Mr.

Karol Wlodarczyk
17th Nov 2023
Team Member: Mark
5.0

Super, professional service.

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Response from Joanne Hairdressing Poole

Hi Karol,

We are delighted to hear that you had a super and professional experience at our salon. Thank you for taking the time to leave a positive review.

Our team at Joanne Hairdressing Poole always strives to provide the best service to our clients and we are glad to hear that we were able to meet your expectations.

We hope to see you again for your next hair appointment.

Take care,
The team at Joanne Hairdressing Poole

Fabulous 👌

Michelle Russell
17th Nov 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Came out of salon very happy 😊

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Response from Joanne Hairdressing Poole

Hi Michelle,

Thank you for taking the time to leave us such a lovely review! We are so happy to hear that you left our salon feeling satisfied and happy with your hair.

Our team at Joanne Hairdressing Poole strives to deliver top-notch services to all of our clients, and we are thrilled to see that we have achieved that with you.

We hope to see you again soon and make your next hair appointment just as enjoyable as the last.

Best regards,
The team at Joanne Hairdressing Poole

Good

Michelle Swann
12th Nov 2023
Team Member: Jacqui
5.0

My son came into the salon on Saturday the 11th November 2023. I rang the day before was able to get him in the next day. Which was really good. Because he works all week. Jacqui cut his hair. He has never had his hair cut with her before. It's useally Anita who does his hair. Before that it was kayleigh. Kayleigh alway's gave him the hair cut he wanted it was lovely. Daniel has been having his hair done by Anita for over a year now. And even though she seen a picture of how he liked it. She never used to do this for him. It was always done different, it never looked right Then Saturday it was Jacqui who did his hair. And I showed her a picture on my phone of how he likes it. And she did what he wanted. Daniel loves it. She was really good at her job. And quick I was surprised how long it took her. She is a lovely hairdresser. And after all this time. Daniel gas got the hair style back to what he likes. He will be booking back in with Jacqui again. Really happy with the result. Thankyou

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Response from Joanne Hairdressing Poole

Dear Michelle Swann,

Thank you so much for taking the time to leave us a review. We are glad to hear that your son enjoyed his recent visit to our salon , and that Jacqui was able to provide him with the haircut he wanted. We understand how important it is to find a hairdresser who can meet your expectations and we are happy to hear that he will be booking back in with Jacqui again. We appreciate your kind words about her skills and efficiency.

We apologise for any past experiences where your son's haircut did not turn out as expected. We always try our best to meet our clients' needs and we are glad to hear that Jacqui was able to achieve that. We will make sure to pass on your positive feedback to her.

Thank you once again for choosing our salon and we look forward to seeing you and your son again soon.

Best,
The team at Joanne Hairdressing Poole

Beautiful cut and blow dry and straighten

Andrea Fortune
11th Nov 2023
Team Member: Katherine
5.0

I’m daughter was delighted with her visit today, lovely care taken with her, wonderful cut and blow dry! Very pleased indeed

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Response from Joanne Hairdressing Poole

Hi Andrea,
We're so happy to hear that your daughter had a delightful visit at our salon. Our team takes great care in providing the best services to our clients and we're glad that your daughter enjoyed her cut and blow dry. Thank you for taking the time to share your feedback with us. We hope to see you and your daughter again soon.
Warmly,
The team at Joanne Hairdressing Poole

Beautiful cut and blow dry

Andrea Fortune
11th Nov 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum cut my teenage daughters hair todays. He did a fantastic job, great cut, top
Service! She felt like a million dollars and looked amazing! So pleased! 😊

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Response from Joanne Hairdressing Poole

Hello Andrea Fortune,

We are absolutely thrilled to hear that Callum gave your daughter a fantastic haircut and provided top-notch service! We pride ourselves on making our clients feel confident and beautiful, and it sounds like your daughter left feeling like a million dollars!

Thank you for taking the time to share your positive experience with us. We appreciate your feedback and are grateful to have clients like you and your daughter who support us.

Looking forward to welcoming you both back to our salon in the future!

Best regards,
The team at Joanne Hairdressing Poole

Haircut.

Emily
11th Nov 2023
Team Member: Callum
5.0

Lovely haircut done by Callum for my 4 year old. Very patient! Thank you! Xx

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Response from Joanne Hairdressing Poole

Hi Emily,

Thank you for taking the time to leave such a kind review! We're so glad to hear that Callum provided your 4-year-old with a lovely haircut and was patient with them. We strive to make sure all of our clients, no matter their age, feel comfortable and happy during their visit.

We hope to see you and your little one again soon!

Best,
The team at Joanne Hairdressing Poole

Great Sevice

Natalie Cross
10th Nov 2023
Team Member: Katherine
5.0
Appointment verified by SaloniQ Software

Always A warm a friendly atmosphere. Katherine is a very experienced hairdresser and very efficient. She always comes up with great suggestions for my hair when i am undecided and I always love what she does to my hair.

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Response from Joanne Hairdressing Poole

Dear Natalie,

Thank you so much for taking the time to leave us such a lovely review! We're so happy to hear that you had a positive experience at our salon. It's wonderful to know that Katherine's experience and efficiency have made a lasting impression on you, and we're delighted that she was able to provide helpful suggestions for your hair. We can't wait to see you again and continue making your hair look amazing!

Warmly,
The team at Joanne Hairdressing Poole

Absolutely wonderful service

Kim May-Papailiou
4th Nov 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

As always, Callum was absolutely amazing - he is a magician and always does my hair perfectly. He is so friendly and so professional too. I wouldn’t go anywhere else!

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Response from Joanne Hairdressing Poole

Hi Kim,

Thank you so much for taking the time to leave such a lovely review for Callum! We are thrilled to hear that he never fails to impress with his hair magic and friendly professionalism. We take great pride in our team and it's wonderful to hear that Callum is your go-to stylist.

We can't thank you enough for your continued support and for choosing our salon. We hope to see you again soon for another amazing hair transformation!

Best,
The team at Joanne Hairdressing Poole

T section highlights

Anonymous
31st Oct 2023
5.0

Very helpful friendly staff always a pleasure to visit this salon

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Response from Joanne Hairdressing Poole

Dear valued customer,

Thank you so much for taking the time to leave a review. We are thrilled to hear that our staff were helpful and friendly during your visit to our salon. Customer satisfaction is our top priority and it's always a pleasure to know that we are meeting our goal.

We appreciate your support and look forward to providing you with another pleasant experience on your next visit. Thank you for choosing our salon and for choosing our team.

Best regards,
The team at Joanne Hairdressing Poole

Mrs

Lyn Whiting
30th Oct 2023
Team Member: Jacqui
5.0

Extremely good !!!

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Response from Joanne Hairdressing Poole

Dear Lyn,

Thank you so much for your lovely review! We are thrilled to hear that you had an extremely good experience at our salon. We pride ourselves on providing top-notch services to our clients and we are grateful for your kind words.

If you have any further feedback or suggestions for us, please do not hesitate to let us know. We are always looking for ways to improve and make your experience even better.

We hope to see you again soon at Joanne Hairdressing Poole.

Best regards,
The Team at Joanne Hairdressing Poole

Excellent service

Sally Bradfield
29th Oct 2023
Team Member: Katherine
4.5
Appointment verified by SaloniQ Software

Katherine was lovely, I don’t have gbd easiest of hair, I felt she understood my hair

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Response from Joanne Hairdressing Poole

Hi Sally,

Thank you so much for taking the time to leave a review. We are delighted to hear that Katherine was able to understand and work with your hair, even if it's not the easiest to handle. We truly appreciate your kind words and we will make sure to pass them along to Katherine.

We hope to see you again soon at Joanne Hairdressing Poole.

Best,
The team at Joanne Hairdressing Poole

Not the best

Nicola Coates
29th Oct 2023
3.0
Appointment verified by SaloniQ Software

When I entered the salon there wasn’t any staff in the salon my appointment was at 8.30 and I got there at 8.20 a staff member came in from shops and said my stylist wasn’t there yet, the staff slowly started coming in no one spoke and my stylist came in just before 8.30 and didn’t speak then most of the staff did there hair in the salon, I was taken to a station and the stylist came over I said I didn’t want much off just a tidy and normally have blunt bob she got me shampooed, someone else shampooed me only once talking ! After a quick shampoo I was seated, stylist was friendly and chatted when finished she didn’t show me the back of my hair I paid and we I went home my husband and sons girlfriend said had I had a different style as the back was longer at back like a pageboy not bob ! I called the salon and was asked if I wanted someone else to sort it but I thought the same stylist should do it! I explained that I wasn’t happy with the back being longer and had asked for a blunt one length bob she said these things happen and did cut the back up to length of sides, so a trim of 1/2 to inch off was more like 1 1/2 2 inches from shoulder length to now chin length ! So very disappointed and now wish I had never booked , I definitely won’t be back or recommend

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Response from Joanne Hairdressing Poole

Dear Nicola,

Thank you for taking the time to share your experience at our salon. We apologize for the inconvenience and disappointment you felt during your recent visit. We strive to provide exceptional service to all of our clients and it seems like we fell short.

We are sorry to hear that your stylist was not available when you arrived. We understand how frustrating that can be and we have addressed this with our team to ensure it does not happen again. We also apologize for the lack of communication and attention during your appointment.

We take your hair concerns seriously and we are glad that we were able to address them for you. We do understand that the end result was not what you were expecting and we apologize for any confusion or miscommunication. Our team always strives to give our clients the best experience and we are sorry that we were unable to meet your expectations.

Thank you for bringing this to our attention and we hope to have the opportunity to make it right for you in the future. Please do not hesitate to contact us if you have any further concerns.

Sincerely,

The team at Joanne Hairdressing Poole

Hair cut with Callum

Ben Stacey
28th Oct 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum took the time to listen to how I wanted my hair cut and followed every request. Callum was engaged throughout and it was evident he was able to develop a rapport with very quickly. Callum then was able to suggest a dynamic change to what I had asked for, which elevated mr hair cut.

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Response from Joanne Hairdressing Poole

Dear Ben Stacey,

Thank you so much for taking the time to leave such a positive review about your recent visit to our salon. We're delighted to hear that Callum provided you with such a fantastic experience and that he truly listened to your requests.

It's wonderful to know that Callum's attention to detail and excellent rapport-building skills helped him to suggest a dynamic change that elevated your haircut. We're thrilled to hear that you were happy with the end result.

We'll be sure to pass along your kind words to Callum and the rest of our team. We appreciate your support and hope to see you back at our salon soon.

Best regards,

The team at Joanne Hairdressing Poole

Great haircut and shave

Andrew Button
28th Oct 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum was great. Really good haircut and shave and a really nice chat

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Response from Joanne Hairdressing Poole

Hi Andrew,

Thanks for taking the time to leave such a lovely review about your experience with Callum at our salon. We're delighted to hear that you had a great haircut and shave, and even better that you had a nice chat while you were here.

It's always great to see our clients leave feeling both happy with their new look and satisfied with the service we provide. We'll be sure to pass on your kind words to Callum - he'll be thrilled to know he made your visit enjoyable.

Thank you again for choosing our salon, and we hope to see you again soon!

Take care,

The team at Joanne Hairdressing Poole

Amazing job as always

Julie Morgan
28th Oct 2023
Team Member: Jacqui
4.5
Appointment verified by SaloniQ Software

I've been having my colour cut and blow dry done by Jacqui for a while and she's always friendly and works wonders. Thank you. Amazing job as always.

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Hair repair

Kristina Webster
27th Oct 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Love my hair! Went in with a hair colour I hated done at a different hairdressers a week ago. My hair has gone from a horrible red, to a beautiful Carmel blonde and reddish brown balayage! So happy! 😀 Thank you Callum!

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Response from Joanne Hairdressing Poole

Hi Kristina,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you love your new hair colour! We always strive to provide our clients with a positive and satisfying experience, and we are delighted that Callum was able to transform your hair from a colour you were not happy with to a beautiful caramel blonde and reddish brown balayage.

We are so glad that you are happy with the end result and we will be sure to pass your kind words along to Callum. Your satisfaction is our top priority and we look forward to welcoming you back to our salon in the future.

Best wishes,
The Team at Joanne Hairdressing Poole

Hair colour

Sarah Bowley
24th Oct 2023
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark done a great job with my highlights & lowlights as usual a brilliant result

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Response from Joanne Hairdressing Poole

Dear Sarah,
Thank you so much for taking the time to leave us a review. We are delighted to hear that Mark once again did a great job with your highlights and lowlights. Our team at Joanne Hairdressing Poole strives to provide the best possible results for our clients, and we are happy that it shows in your amazing hair.
We cannot wait to welcome you back for your next appointment and continue to provide you with an exceptional hair experience.
Sincerely,
The team at Joanne Hairdressing Poole

A well needed cut

Cate Ferguson
23rd Oct 2023
Team Member: Anita
4.0
Appointment verified by SaloniQ Software

This was my first visit to your salon and was quite nervous but am happy to say I will be back. Thank you

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Response from Joanne Hairdressing Poole

Hi Cate,
we're so glad to hear that you enjoyed your first visit to our salon! We understand that trying a new salon can be nerve-wracking, but we strive to make all of our clients feel comfortable and at ease. Thank you for choosing us and we look forward to welcoming you back for your next visit. Take care!
-The Team at Joanne Hairdressing Poole

Fabulous experience and wonderful hair cut

Helen Metcalfe
21st Oct 2023
Team Member: Chrissie
5.0
Appointment verified by SaloniQ Software

Chrissie completely understood what I wanted to achieve, was able to offer good advice and created.a lovely hair cut. I’m thrilled with the result.

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Response from Joanne Hairdressing Poole

Hi Helen,

Thank you for taking the time to leave us such a wonderful review. Our team at Joanne Hairdressing Poole strives to provide top-notch services and it's always heartwarming to see that we have met your expectations. We're so glad you are thrilled with the result!

Chrissie is truly talented and we're happy to hear that she understood your desired look and offered valuable advice. We appreciate your trust in us and we hope to see you again soon.

Take care,
Team at Joanne Hairdressing Poole