Joanne Hairdressing Poole

10-11 Neighbourhood Centre, , Culliford Crescent, Poole, Dorset, BH17 9DW

About us

Welcome to our warm and luxurious 5 star salon in Canford Heath, Poole. Voted the best salon in BCP 2024!
We've got a great team of stylists who will give you the highest level of technical and artistry services.
We will ensure that your salon experience is excellent and your hair is even better.

Read more...

Opening hours

Monday 09:00 - 17:30
Tuesday 09:00 - 17:30
Wednesday 09:00 - 17:30
Thursday 09:00 - 18.00
Friday 09:00 - 19:30
Saturday 08:30 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.89
1,618 verified reviews
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Filter by rating

My experience

Wendy Trayhern
26th Jul 2024
Team Member: Sharon
4.5
Appointment verified by SaloniQ Software

Very good service in clean well organised surroundings. Sharon couldn’t do enough to make sure I was happy. The junior/ trainee will need more training to meet the standards

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Response from Joanne Hairdressing Poole

Hi Wendy, thank you so much for leaving a review for our salon. We're glad to hear that you had a great experience with us and enjoyed our clean and well-organised surroundings. We take pride in providing top-notch service to our customers, and we're happy that Sharon went above and beyond to make sure you were satisfied. We appreciate your feedback about our junior/trainee, and we will definitely work on providing them with additional training to meet our high standards. Thank you for your support, and we hope to see you again soon. Best, Team at Joanne Hairdressing Verwood.

Cut and blow dry

Lisa
25th Jul 2024
Team Member: Marcia
5.0
Appointment verified by SaloniQ Software

Lovely visit as always, Hannah and Marcia are both so friendly. I really like that before my hair is washed, Marcia sits me down, looks through my hair and discusses what I want. It is a so much easier to explain when your hair is dry and sitting as it always does. Marcia always listens and does an amazing job. Thank you so much.

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Response from Joanne Hairdressing Poole

Hi Lisa,

Thank you for taking the time to leave such a lovely review! We are so glad to hear that you had a great experience at our salon with Hannah and Marcia. We take great pride in providing excellent customer service and it's wonderful to know that we were able to exceed your expectations.

We completely agree with you about the importance of discussing your hair goals before the wash. Marcia always wants to make sure she understands your needs and vision before getting started, and we are thrilled that she always does an amazing job. We will be sure to pass along your kind words to both Hannah and Marcia.

Thank you again for your support and for choosing our salon. We can't wait to see you again and make your hair look fabulous!

Best regards,
The team at Joanne Hairdressing Poole

My experience at the salon

Saffron
25th Jul 2024
Team Member: Callum
5.0

The salon s very clean and it’s a nice calming atmosphere I was originally booked in for a full head off bleach but ended up with a full head off highlights Callum took the time to talk me through the whole process explaining why a full head off highlights would be better for my hair while still achieving the light blonde colour I wanted as well as giving me a plan for future appointments to achieve the all over blonde

All throughout the process I found callum was kind and chatty I left the salon feeling very happy and more confident with my new hair!

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Response from Joanne Hairdressing Poole

Dear Saffron,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a positive experience with us at Joanne Hairdressing.

Our team takes great pride in maintaining a clean and calming atmosphere for our clients, so we are pleased to know that this was reflected in your visit. We are delighted that Callum was able to meet your expectations and give you a beautiful full head of highlights.

We appreciate your kind words about Callum’s friendly and chatty nature. We believe that great conversations are just as important as great hair! We are happy to know that you left our salon feeling happy and confident with your new blonde hair.

Thank you for choosing Joanne Hairdressing Poole, and we look forward to seeing you again for your future appointments.

Best regards,
The team at Joanne Hairdressing Poole

Excellent

Ann G
24th Jul 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark always meticulous with all aspects of hair cutting and styling. Really friendly service.

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Response from Joanne Hairdressing Poole

Hi Ann, thank you so much for sharing your feedback with us. We are thrilled to hear that Mark provided you with a meticulous hair cutting and styling experience. We take pride in delivering friendly service to all of our clients. We appreciate you taking the time to leave us a review, it means a lot to our team at Joanne Hairdressing Poole. We look forward to seeing you again soon for another great visit.
Warmly, The team at Joanne Hairdressing Poole.

Fantastic service

Jenny Redfirn
24th Jul 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma made my mum feel so comfortable throughout her appointment and my mum loved the result.. My mum has Parkinsons and Dementia and the experience really made her day! Thank you Gemma

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Response from Joanne Hairdressing Poole

Hi Jenny, thank you so much for your lovely review!
We are so glad that Gemma was able to make your mum feel comfortable and provide her with a great result. Our team takes pride in making all of our clients feel welcomed and happy during their appointments. It's heartwarming to hear that your mum enjoyed her experience with us. Thank you again for choosing our salon, we hope to see you and your mum again soon! Have a great day! -The team at Joanne Hairdressing Verwood

Great cut as usual

Nick Morgan
24th Jul 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Good job same as evet

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Response from Joanne Hairdressing Poole

Hi Nick,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you were pleased with your experience at our salon.

Our team works hard to provide exceptional hair services, and it's always great to receive positive feedback. We hope to see you again soon for another amazing appointment.

Warmly,
The Team at Joanne Hairdressing Verwood

Joanna’s verwood

Maryann dimmer
22nd Jul 2024
Team Member: Gemma
5.0

As always excellent

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Response from Joanne Hairdressing Poole

Dear Maryann,

Thank you for taking the time to leave us a review! We are ecstatic to hear that your experience at our salon was excellent, as always. Your support and continued patronage mean the world to us.

We strive to provide top-notch services and it always brings us joy to know that our customers are satisfied. We hope to see you again soon and we can't wait to pamper you at our salon!

Best wishes,
The team at Joanne Hairdressing Verwood

Amazing as always

Zoe Knight
20th Jul 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Always happy to have Emma do my hair. She truly understands what I’m after and is completely professional in all she does.

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Response from Joanne Hairdressing Poole

Hi Zoe, thank you for taking the time to leave us such a lovely review!
We are delighted to hear that you are always happy with Emma's work. We strive to provide our clients with a professional and understanding experience, and we are so happy to hear that we have met that expectation for you. We look forward to seeing you again soon at our salon.
Sincerely, the team at Joanne Hairdressing Verwood.

Cut and blow dry

Mary Ann Wilson
19th Jul 2024
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

First time I had been, made very welcome. Callum took time to discuss what I wanted and was best suited. Lovely finish looking forward to next visit already booked

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Response from Joanne Hairdressing Poole

Dear Mary Ann Wilson,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you felt welcomed during your first visit to our salon. We are glad to know that Callum took the time to understand your preferences and provide you with a lovely finish. We look forward to your next visit, which is already booked.
Your feedback is greatly appreciated and we are committed to providing you with the best experience each and every time you visit us.
Thank you for choosing Joanne Hairdressing Poole.
Warmly,
The Team at Joanne Hairdressing Poole

Brilliant

Lisa
19th Jul 2024
Team Member: Callum
5.0

Professional, knowledgeable, charming, considerate, knew exactly what I wanted. Perfect service

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Response from Joanne Hairdressing Poole

Hi Lisa,

Thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that you had a wonderful experience at our salon and that our team was able to provide you with professional and knowledgeable service. It makes us happy to know that we were able to understand exactly what you wanted and provide you with a perfect service.

We are always here to make our customers feel cared for and satisfied with their hairdressing experience. We appreciate your kind words and we hope to see you again soon!

Best Regards,
The Team at Joanne Hairdressing Poole

Excellent

Oakley
18th Jul 2024
5.0

Great service

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Response from Joanne Hairdressing Poole

Hi Oakley,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience at our salon. Our team works hard to provide the best service possible, so it's wonderful to know that we were able to meet your expectations.

We would love to know what specifically stood out to you during your visit. We appreciate feedback from our clients as it helps us continue to improve and provide the best service.

Thanks again for choosing our salon and we look forward to welcoming you back in the future!

Warmly,
The team at Joanne Hairdressing Poole

Good dry cut

Lyn Dicker
15th Jul 2024
Team Member: Mia
5.0
Appointment verified by SaloniQ Software

Very friendly and helpful stylist. Stood in for Anita. Very happy with cut

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Response from Joanne Hairdressing Poole

Hi Lyn, we are delighted to hear that you had a positive experience with our stylist who looked after you in Anitas absence . We strive to have a friendly and helpful team who always aim to provide the best service for our clients. We're glad that you were happy with your cut.
Thank you for taking the time to leave us a review and we would love to see you again at our salon. Best wishes from the team at Joanne Hairdressing Poole.

Will visit again

Victoria Ewart
13th Jul 2024
Team Member: Callum
5.0

Excellent stylist Happy with the outcome

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Response from Joanne Hairdressing Poole

Dear Victoria Ewart,

Thank you so much for your kind review! We are thrilled to hear that you were happy with the outcome of your hair appointment at our salon. It's always our goal to provide our clients with fantastic results.

We hope you had an enjoyable experience with your stylist and our team and we can't thank you enough for taking the time to leave us such a lovely feedback.

We look forward to welcoming you back to our salon in the future for another fantastic hairdressing experience!

Best wishes from the team at Joanne Hairdressing Poole

Very Happy

Mandy
13th Jul 2024
Team Member: Chrissie
5.0
Appointment verified by SaloniQ Software

Lovely cut . Chrissie is always very professional and friendly and I can highly recommend her cutting skills .

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Response from Joanne Hairdressing Poole

Hi Mandy,

Thank you so much for your review! We're thrilled to hear that you had a lovely cut with Chrissie. We take great pride in our team's professionalism and we're glad it shone through during your visit. We'll be sure to pass along your kind words to Chrissie, she'll appreciate it. We hope to see you again soon!

Warmly,
The team at Joanne Hairdressing Poole

My Pamper Time

Trisha Shepard
11th Jul 2024
Team Member: Marcia
5.0
Appointment verified by SaloniQ Software

A relaxing time looked after by total professional staff using amazing products.

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Response from Joanne Hairdressing Poole

Hi Trisha, thank you so much for your kind review! We're thrilled to hear that you had a relaxing experience with us and that you were impressed by our professional staff and amazing products. We strive to provide the best service possible for our valued clients like you. Thank you for choosing our salon and for taking the time to share your feedback. We look forward to seeing you again in the future. Take care!
Warm regards,
The team at Joanne Hairdressing Poole

My Pamper Time

Trisha Shepard
11th Jul 2024
Team Member: Marcia
5.0
Appointment verified by SaloniQ Software

A relaxing time looked after by total professional staff using amazing products.

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Response from Joanne Hairdressing Poole

Dear Trisha,

Thank you so much for taking the time to leave us a kind review. We are pleased to hear that you had a relaxing time at our salon, and that our staff provided you with professional service. We take pride in using high quality products to ensure the best experience for our customers.

We hope to see you again soon for another pampering session at our salon. Thank you for choosing us for your hairdressing needs.

Warm regards,

The team at Joanne Hairdressing Poole

My Pamper Time

Trisha Shepard
11th Jul 2024
Team Member: Marcia
5.0
Appointment verified by SaloniQ Software

A relaxing time looked after by total professional staff using amazing products.

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Response from Joanne Hairdressing Poole

Dear Trisha,

Thank you so much for taking the time to write this lovely review. We are ecstatic to hear that you had a relaxing time at our salon and that our staff took good care of you. Our team here at Joanne Hairdressing Poole prides itself on providing excellent services and using high-quality products.

We hope to see you again soon for another relaxing experience. Thank you for choosing our salon and for your kind words.

Best regards,
The team at Joanne Hairdressing Poole

Always good.

Linda Bright
11th Jul 2024
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Sharon knows how I like my hair. And when she advises me, it is always for the better.

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Response from Joanne Hairdressing Poole

Hi Linda,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you had a great experience with our stylist Sharon and that she knows just how to make you feel and look your best.

At Joanne Hairdressing, our goal is always to help our clients feel confident and happy with their hair. We truly appreciate your kind words and look forward to seeing you again for your next appointment.

Take care,
The Team at Joanne Hairdressing Verwood

Brazilian treatement

Kayla Marie
11th Jul 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Amazing experience so happy with my hair definetly be coming back to get it re done

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Response from Joanne Hairdressing Poole

Dear Kayla Marie,

Thank you for taking the time to leave us a review! We're thrilled to hear that you had an amazing experience at our salon and that you are happy with your hair. We always strive to provide the best services possible, so we're delighted to know that you will be coming back for a re-do. We can't wait to see you again and help you achieve your desired hairstyle.

Take care and see you soon!

The team at Joanne Hairdressing Verwood

Cut and blow dry

Di Bailey
8th Jul 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Well as I have been coming to this salon for 40 years, I am guessing I am a very happy customer!!! Oh and please send my love to Wendy xx

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Response from Joanne Hairdressing Poole

Dear Di,

Thank you so much for taking the time to leave us a review! We are truly grateful to have such a loyal customer like yourself for the past 40 years. It means a lot to us that you continue to choose us for your hairdressing needs.

we will definitely pass along your kind words to WENDY. We appreciate your support and love for our salon.

We can't wait to see you again soon!

Warmly,

The team at Joanne Hairdressing Poole

Best hairdressers around

Mandy Masterman
8th Jul 2024
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Love this hairdressers everyone is amazing but Callum is always so lovely and is very good at his job I’m always 100% happy with my colour and cut would recommend him to everyone best hairdressers around wouldn’t go anywhere else

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Response from Joanne Hairdressing Poole

Hi Mandy,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a great experience with Callum at our salon. He truly is a talented and friendly stylist, and it means a lot to know that you are always 100% happy with your color and cut.

We are grateful for your recommendation and for choosing our salon as your go-to for hairdressing. Our team at Joanne Hairdressing Poole works hard to provide the best service and we are glad that it reflects in your experience.

We look forward to seeing you again soon for your next appointment.

Best,
The team at Joanne Hairdressing Poole

First Hair cut at the salon

Jill Rickard
6th Jul 2024
Team Member: Marcia
5.0
Appointment verified by SaloniQ Software

Lovely hair cut
Very pleased with end product.
I will definitely be going back again

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Response from Joanne Hairdressing Poole

Hi Jill,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a lovely hair cut and were pleased with the end result. We are even more delighted to hear that you will be coming back to us again. Our team always strives to provide our clients with the best service possible and it is wonderful to know that we have met your expectations.

We look forward to seeing you again soon at Joanne Hairdressing . Thank you for choosing us for your hair needs!

Best,
The Team at Joanne Hairdressing Poole

Handsome Again !

Peter James
6th Jul 2024
Team Member: Emma
5.0

not the usual "Saturday" chore for a man at a barbers, this is a real pleasure, I always look forward to it.
Thanks as always 👍

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Response from Joanne Hairdressing Poole

Hi Peter, thanks for taking the time to leave us a review! We're thrilled to hear that your visit at our salon is always a pleasure and something you look forward to. We strive to provide a welcoming and enjoyable experience for all of our clients, regardless of gender. We appreciate your continued support and look forward to seeing you at the salon again soon. Have a great day! Best regards, the team at Joanne Hairdressing Verwood.

Always relaxing and feel good facor

Marian Boustred
5th Jul 2024
Team Member: Katherine
5.0
Appointment verified by SaloniQ Software

Lovely lady and a grate stylist. Such a happy friendly team

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Response from Joanne Hairdressing Poole

Hi Marian,

Thank you so much for taking the time to leave us a review! We're happy to hear that you had a great experience with our stylist and enjoyed our friendly team. It's always our goal to make our clients feel comfortable and happy during their visit.

We appreciate your kind words and we look forward to seeing you again soon at our salon! Take care.

Best,
The Joanne Hairdressing Poole team

Great haircut

Paul Bailey
4th Jul 2024
Team Member: Katherine
5.0

Always chatty and cheerful
Great haircut

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Response from Joanne Hairdressing Poole

Hi Paul,

Thank you so much for leaving us a review! We are delighted to hear that you had a pleasant experience at our salon and that your haircut turned out great. Our team always strives to create a warm and welcoming atmosphere for all our clients.

We appreciate your kind words and hope to see you again soon for your next haircut. Thank you for choosing our salon.

Best wishes,

The Joanne Hairdressing Poole Team

Mrs

Anonymous
3rd Jul 2024
Team Member: Hayley
5.0

Very helpful and listen. Great cut and very happy with cut.

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Response from Joanne Hairdressing Poole

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found our team to be helpful and attentive to your needs. We pride ourselves on listening closely to our clients' desires and providing them with great haircuts that they are happy with. We hope to continue exceeding your expectations in the future and look forward to seeing you again soon.
Thanks again for choosing Joanne Hairdressing Verwood.

Best regards,
The team at Joanne Hairdressing Verwood

Wet cut

Sue Gladwyn
1st Jul 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Lovely cut, very pleased.

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Response from Joanne Hairdressing Poole

Hi Sue,

Thank you for taking the time to leave us a review. We're glad to hear that you were pleased with your cut. Your satisfaction is our main priority at Joanne Hairdressing Poole.

We strive to provide all our customers with a wonderful experience, so it's great to know that we've succeeded in your case. We hope to see you again soon for your next appointment.

Warm wishes,
The team at Joanne Hairdressing Poole

Super salon

Amanda
30th Jun 2024
Team Member: Katherine
4.5
Appointment verified by SaloniQ Software

As always a great cut & style. Katherine knew exactly what I wanted. Very friendly service from all staff.

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Response from Joanne Hairdressing Poole

Hi Amanda, thank you for taking the time to leave a review. We are so happy to hear that you had a great experience with Katherine at our salon. We always strive to provide friendly and attentive services to all of our clients. We appreciate your kind words and look forward to welcoming you back for your next cut and style. Warm regards, The team at Joanne Hairdressing Poole.

No.1 stylist

Anonymous
29th Jun 2024
5.0

Chrissie is a great stylist, loves her job and makes every effort to give a perfect hairstyle.

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Response from Joanne Hairdressing Poole

"Thank you so much for taking the time to leave us a positive review! We truly appreciate your feedback and are delighted that you had a great experience at our salon. We will be sure to pass along your kind words to Chrissie and let her know how much you appreciated her work and passion for styling. We strive to give all of our clients a perfect hairstyle every time and are glad we could achieve that for you. We look forward to seeing you again at Joanne Hairdressing Poole. Thank you again for your support! Best regards, The team at Joanne Hairdressing Poole."

Great Salon

Karen Gilbert
28th Jun 2024
Team Member: Marcia
5.0
Appointment verified by SaloniQ Software

No idea how many years I've been going to Marcia to get my hair done but every visit is great. I love sitting in her chair and catching up and relaxing for a couple of hours and I always come out of there feeling fabulous. It's not just Marcia but all the staff are amazing and make you feel very welcome. Thanks for your years of colour and cuts and there will definitely be many more!

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Response from Joanne Hairdressing Poole

Hi Karen,

Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that you have been a loyal client for many years and always enjoy your visits to our salon. We take pride in providing a welcoming and relaxing atmosphere for all of our clients, and we are so happy to hear that you have experienced this with both Marcia and the rest of our team.

Thank you for trusting us with your hair and allowing us to make you feel fabulous every time you leave our salon. We look forward to many more years of providing you with great hair experiences.

Sincerely,

The team at Joanne Hairdressing Poole

Perm

Sheila Hack
26th Jun 2024
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Once again, I cannot fault the service I received when I had my perm. I showed Sharon a picture of what I wanted, and every step of the way she explained what she was doing. I love it l!

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Response from Joanne Hairdressing Poole

Sheila, thank you so much for taking the time to leave such a lovely review! We are delighted to hear that you had a positive experience with us and that Sharon was able to give you the perm you wanted. We always strive to provide excellent service and ensure our clients are happy every step of the way. It's great to know we met your expectations. Thank you for choosing our salon and we hope to see you again soon!
The team at Joanne Hairdressing Verwood

Highlight's

Sue Annaheim
25th Jun 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Great as always

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Response from Joanne Hairdressing Poole

Hi Sue! Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon. Our team works hard to ensure that every visit is enjoyable and we are happy to know that we have met your expectations.
We look forward to welcoming you back to our salon in the future. Thank you for choosing us for your hairdressing needs.
Best wishes from the team at Joanne Hairdressing Poole.

Excellent service

Sammie Ware
22nd Jun 2024
5.0
Appointment verified by SaloniQ Software

Would highly recommend Joannes, Joanne’s are now going to be my regular hairdressers

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Response from Joanne Hairdressing Poole

Hi Sammie,

Thank you so much for your kind words and recommendation! We are thrilled to hear that you had a positive experience at our salon and that we will now be your regular hairdressers. We strive to provide excellent service and we are so pleased that we have met your expectations. We can't wait to see you again!

Have a lovely day!

The Team at Joanne Hairdressing Poole

Toddler hair it

Jacqui Carter
22nd Jun 2024
Team Member: Marcia
5.0
Appointment verified by SaloniQ Software

Marcia’s been cutting my little one’s haircut since he was a baby. The patience she has is amazing. We didn’t get it cut for a while and when we started again he was not a happy toddler. He’s gone from crying hysterically when we first started to being calm and happily chatting away to her in the space of 6 visits. He now looks forward to seeing her and always gives Marcia a big cuddle. Her calmness and kindness are easy to pick up on which has been so valuable in getting to where we are with haircuts!

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Response from Joanne Hairdressing Poole

Dear Jacqui ,

Thank you for taking the time to leave such a kind review about your experience with our salon. We are so glad to hear that your little one's haircut has been in good hands with Marcia since he was a baby. We pride ourselves on creating a comfortable and patient environment for our customers, especially for the little ones.

It's heartwarming to hear that your little one has gone from being distressed during haircuts to now looking forward to seeing Marcia and giving her a big cuddle. Her calm and kind nature truly shines through in her work, and we are delighted to have her on our team.

We appreciate your loyalty to our salon and we look forward to seeing you and your little one again soon.

Best,
The team at Joanne Hairdressing Poole

Sons haircut

Jo Marten
20th Jun 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Emma, as always, gave Jack a fab haircut, Jack very pleased. Enjoyable experience with lots of laughter like it always is !

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Response from Joanne Hairdressing Poole

Hi Jo Marten,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that Emma gave Jack a fabulous haircut and that he left feeling pleased. We pride ourselves on creating enjoyable experiences for our clients, and it's wonderful to know that there was lots of laughter involved!

We truly value your continued support and look forward to welcoming you back to our salon soon.

Warmly,
The Team at Joanne Hairdressing Verwood

Perfecto

Patrick Mciver
20th Jun 2024
Team Member: Katherine
5.0
Appointment verified by SaloniQ Software

Always feel happy on leaving the salon. I call it the Katherine effect 😃

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Response from Joanne Hairdressing Poole

Hi Patrick, thank you so much for your kind review! We are so glad that you always leave our salon feeling happy. We will definitely let Katherine know that she has a great effect on our clients 😉 We appreciate your support and hope to see you again soon. Take care, The Team at Joanne Hairdressing Poole.

Review

Anonymous
20th Jun 2024
2.5

The hair cut was fine but the overall care was not as good as I have had in the past

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Response from Joanne Hairdressing Poole

Hi there,

Thank you for taking the time to share your feedback with us. We're glad to hear that you were pleased with your haircut. However, we're sorry to hear that you didn't feel the level of care was up to par with your previous experiences.

We strive to provide exceptional service to all of our clients, and we apologize if we fell short in your case. We appreciate your feedback and will take it into consideration to continuously improve.

We hope to have another opportunity to make a better impression on you in the future. Thank you for choosing our salon.

Best,
The team at Joanne Hairdressing Verwood

New hair do

Jennifer Joy
19th Jun 2024
Team Member: georgina
5.0
Appointment verified by SaloniQ Software

Lovely experience very relaxing

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Response from Joanne Hairdressing Poole

Hi Jennifer Joy, thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a lovely and relaxing experience at our salon. It's always our goal to make sure our clients feel pampered and at ease during their visit. We hope to see you again soon for more pampering sessions! Warmly, the team at Joanne Hairdressing Verwood

5 Star

Sue White
19th Jun 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Excellent service as usual !

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Response from Joanne Hairdressing Poole

Hi Sue,
Thank you for leaving such a lovely review! We're so glad that you had another great experience at our salon. It's always our goal to provide excellent service to all of our clients. We appreciate your continued support and look forward to seeing you next time.
Warmly,
Team at Joanne Hairdressing Poole

Disappointed

Anonymous
19th Jun 2024
3.0

Hair style was not like photo id asked for too short at the front please listen and look at the style properly

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Response from Joanne Hairdressing Poole

Hi there,

We're so sorry to hear that your recent visit with us wasn't up to your expectations. We always strive to provide our clients with the exact style they desire, and it seems like we may have missed the mark this time.

We take all feedback seriously, so we'll definitely make sure to remind our team to carefully listen and examine the photos of the style before starting the cut. Your satisfaction is our top priority, and we want to make it right.

We appreciate your candor and hope to have the opportunity to give you a better experience in the future. Thank you for bringing this to our attention.

Best regards,

The team at Joanne Hairdressing Verwood

Restyle with Callum

Jenny Eldridge
17th Jun 2024
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Fantastic appointment today, Callum is a brilliant hairdresser, he has got to know my style and character and was able to suggest a colour and cut I am thrilled with as I wanted a change but wasn't sure what I was looking for. His colour skills are fantastic, I never even considered this colour as didn't think it would be possible with my natural hair colour but Callum has achieved miracles. Absolutely love it, everyone else at the salon is also really helpful and friendly and feels like you are taken care of.

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Response from Joanne Hairdressing Poole

Hi Jenny, thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a fantastic appointment with Callum. Our team at Joanne Hairdressing takes pride in getting to know our clients' style and character and suggesting the perfect colour and cut for them. It's great to hear that Callum's skills were able to achieve the look you wanted, even with your natural hair colour. We are also happy to hear that our friendly and helpful team made you feel taken care of. We can't wait to see you again at Joanne Hairdressing Poole. Best regards, the team at Joanne Hairdressing Poole.

Excellent service

Kim Cannings
15th Jun 2024
Team Member: Katherine
5.0
Appointment verified by SaloniQ Software

Katherine, has done a excellent job on my hair, very friendly service, and also the young lady that washed my hair was also very good.

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Response from Joanne Hairdressing Poole

Dear Kim Cannings,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had an excellent experience with our stylist Katherine. We are glad that you found our service to be friendly and that our hair washing expertise didn't go unnoticed either.

We are grateful for your kind words and we will make sure to pass them on to Katherine and our team. It was our pleasure to have you with us and we hope to see you again soon for your next hair appointment!

Best wishes,
The Team at Joanne Hairdressing Poole

Enjoyable experience

Julie Steele
15th Jun 2024
Team Member: Marcia
4.5
Appointment verified by SaloniQ Software

Very good ambience in salon and a warm welcome from front desk, shampooist and Marcia. Appointment was on time and I was very relaxed and happy with the blow dry, fringe trim and end result. Thank you!

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Response from Joanne Hairdressing Poole

Hi Julie,

We are delighted to hear that you had a great experience at our salon. Our team at Joanne Hairdressing Poole takes pride in providing a warm and welcoming atmosphere for our clients. We are also happy that you enjoyed your services from our front desk, shampooist, and Marcia.

Punctuality and customer satisfaction are our top priorities, and we are glad that we were able to meet your expectations during your appointment. Thank you for your kind words about your blow dry, fringe trim, and end result. We appreciate your feedback and look forward to seeing you again soon.

All the best,
The Team at Joanne Hairdressing Poole

Absolutely amazing service

Kim May-Papailiou
15th Jun 2024
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Absolutely amazing service as always. I get on so well with the lovely Callum and always look forward to my appointments. He is incredibly passionate, kind and a true master at what he does. I cannot thank him enough! He always makes my hair and my roots look so natural, which must be a challenge with my platinum blonde, but I wouldn’t trust anyone else to do the amazing work he does.

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Response from Joanne Hairdressing Poole

Hey Kim,

Thank you so much for your lovely words! We're thrilled to hear that Callum has once again delivered exceptional service that you've come to expect from us at Joanne Hairdressing Poole. We're proud to have such a talented and passionate stylist in our team.

We're glad that your blonde hair looks natural and beautiful every time. Callum takes great care in providing the best results and we appreciate you trusting him with your hair. We can't wait to see you at your next appointment!

Best regards,
The team at Joanne Hairdressing Poole

Amazing

Hayley Hichens
15th Jun 2024
Team Member: Mia
5.0
Appointment verified by SaloniQ Software

Fabulous job as always, always so friendly, 100% recommend Mia

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Response from Joanne Hairdressing Poole

Hi Hayley,
thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you had another fantastic experience with us. Our team prides themselves on providing friendly and high quality service, and we are so glad that Mia met your expectations. We truly appreciate your recommendation and look forward to seeing you again in the future. Thank you again for your support! Warmly, the team at Joanne Hairdressing Poole.

Good Personal Approach

Del Richardson
14th Jun 2024
Team Member: Chrissie
5.0
Appointment verified by SaloniQ Software

I found Chrissie friendly, professional and easily understood. She put me at ease straightaway and helped me explain the outcome I wanted from my appointment with her.
Chrissie took a good look at my hair and went through the process of putting my colour right. I am very pleased with the result and thought my first tast of 'Joanne
Hairdressing' a good one. I will definitely go back. I would recommend totally. Thank you, Chrissie.

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Response from Joanne Hairdressing Poole

Hi Del,

Thank you for sharing your experience with us. We are thrilled to hear that you had a positive first visit with us at Joanne Hairdressing Poole. We take pride in providing our clients with friendly and professional service, so we are glad to hear that Chrissie was able to make you feel at ease and understand your desired outcome. We are also pleased to hear that you are happy with the result and would recommend us to others. We look forward to welcoming you back for your next appointment. Thank you for choosing us.

Best,
The team at Joanne Hairdressing Poole

Haircut

Simon
11th Jun 2024
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

Perfect - thanks.

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Response from Joanne Hairdressing Poole

Dear Simon,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had a perfect experience at our salon. We always strive to provide the best quality service and we are thrilled that we were able to meet your expectations. Your feedback means a lot to us and we truly appreciate your kind words. We can't wait to have you back at the salon for your next hair appointment. See you soon!

Best regards,
The Team at Joanne Hairdressing Verwood

Hair Treatments

Shannon Allen
10th Jun 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Amazing!!! Friendly to chat with and my hair is better than I could have imagined! Love coming for appointments.

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Response from Joanne Hairdressing Poole

Hi Shannon,
thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had an amazing experience with us and that you are happy with your hair. We strive to create a friendly and welcoming atmosphere for our clients and it's always a pleasure to chat with you during your appointments. We look forward to seeing you again soon for another visit.
Best regards, the team at Joanne Hairdressing Verwood.

Great

Sue Moore
9th Jun 2024
Team Member: Mia
5.0
Appointment verified by SaloniQ Software

Friendly, helpful stylist. Clean, bright, friendly salon. Thanks.

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Response from Joanne Hairdressing Poole

Hi Sue,

Thank you so much for taking the time to leave us a review. We are so happy to hear that you had a pleasant experience with our stylist and that you enjoyed our clean and friendly salon. Your kind words mean a lot to our team, as we strive to provide the best service to all our clients.

We hope to see you again soon and continue to provide you with exceptional service and a welcoming environment.

Best,
The team at Joanne Hairdressing Poole

Best hair salon

Mary James
8th Jun 2024
Team Member: Katherine
5.0
Appointment verified by SaloniQ Software

Lovely friendly stylists and highly recommend

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Response from Joanne Hairdressing Poole

Dear Mary,

Thank you so much for your lovely review! We are thrilled to hear that you had a positive experience at our salon. Our team strives to create a friendly and welcoming atmosphere for all our clients. We are grateful for your recommendation and hope to see you again soon!

Best regards,

The team at Joanne Hairdressing Poole