William Guy - Westbourne

54 Poole Road, Westbourne, Bournemouth, Dorset, BH4 9DZ

About us

Hairdressers in Westbourne, Bournemouth.

We are a multi award winning hair hairdressers in Bournemouth with award winning stylists. Our hair directors, stylists & colour specialists are highly skilled in the latest techniques to offer outstanding technical and creative excellence.

Our award winning hairdressers and hair loss clinic is renowned for offering the best in cutting, styling and colouring all types of hair, including fitting high quality tape in hair extensions.

We are proud to offer the finest salon professional products, which include the award winning Davines and Olaplex . The William Guy hair salon services include:

- Cutting services
- Colour Services including full and half head colour, highlights and balayage .
-Tape Hair Extensions
-Blow Dries
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Our hair loss specialists/ Trichologist is highly qualified and skilled in the latest hair loss treatments and knowledgeable in many hair loss conditions, including:

- Alopecia
- Telogen Effluvium
- Trichotillomania
- Female & Male Pattern Baldness

Please note: We require clients to have a patch test for any colour service a minimum of 48 hrs before appointments, these will need to be updated every 3 months. Appointments cannot go ahead without this.

We have a 72 hour cancellation policy. Appointments cancelled or no-show for an appointment within 24 hours will incur a 50% fee of the appointment value. This is non-negotiable and will be enforced.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 17:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.85
1,405 verified reviews
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First visit

Susan Shepherd
4th Nov 2020
Team Member: Georgie
5.0

This was a last minute appointment and Georgie went out of her way to accommodate me. She was very kind and professional and gave me the guidance and reassurance I needed. I would not hesitate to return to the salon for any future needs. Thank you Georgie.

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Response from William Guy - Westbourne

Thank you so much Susan for your lovely review. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

My experience

Rahaf Alsarawi
1st Nov 2020
5.0

It was a great experience. I loved my hair result, and my hairstylist, which sorry, I don't know her name, was so amazing and so helpful. I will come back soon.

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Response from William Guy - Westbourne

Thank you so much Rahaf for your lovely review. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

So happy!

Victoria
1st Nov 2020
5.0
Appointment verified by Salon Control

This was my first visit to a hair salon in years and to a clinic which specialises in hair loss and hair pieces ever. I was so nervous to begin with however Vanessa was welcoming, lovely throughout the appointment and so helpful. I was put at ease straight away. I was so happy with the cut and style to my piece which looks so natural. I look forward to coming back to Simone Thomas Salon! Thank you!

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Response from William Guy - Westbourne

Thank you so much Victoria for your lovely review. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Cut and chat

Laura Hermer
30th Oct 2020
Team Member: Georgie
5.0

Georgie was great. Friendly and professional as ever. A real asset to the salon

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Response from William Guy - Westbourne

Thank you so much Georgie for your lovely review. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Highly recommended Salon

Colin Barber
29th Oct 2020
5.0
Appointment verified by Salon Control

I have been attending this Salon for a few months now and the service has been seamless. Always ready for me at appointment time, nice inside, and of course an excellent stylist in Sophie. Highly recommended.

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Response from William Guy - Westbourne

Thank you so much Colin for your lovely review. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

New client

Tersia
28th Oct 2020
Team Member: Ashleigh
4.0

I was very happy with my restyle appointment. It was good to feel that Ashleigh heard my concerns and needs regarding my hair. She understood my hair type well. There is an air of calm, friendly professionalism through out the salon.

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Response from William Guy - Westbourne

Thank you so much Tersia for your lovely review. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Thank you

Heather Sharp
27th Oct 2020
Team Member: Ashleigh
5.0
Appointment verified by Salon Control

Another wonderful hair cut & colour, thank you Ashleigh. Great service, welcome & feels like a real treat to be in the ambience of such a beautiful salon. Looking forward to my next appointment.

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Response from William Guy - Westbourne

Thank you so much Heather for your lovely review. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Amazing colour and cut!

Louise Ridout
25th Oct 2020
Team Member: Ashleigh
5.0
Appointment verified by Salon Control

Visited the salon this week and went for a different colour and more drastic cut this time. Ashleigh was fab, showing me plenty of colour options to make sure I was happy with the choice and offered opinions on cut and style. I am so happy with end result and have had so many great comments on my hair since! It feels healthy and strong, and has an amazing shine to it. As always the salon felt incredibly safe and it’s obvious that Covid safety is a priority for them. Everyone I interacted with was friendly and professional, and love the fact that Simone responds to social media messages so quickly as makes life super easy to book/communicate when you work full time! Already got my Xmas appt booked in!

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Response from William Guy - Westbourne

Thank you so much Louise for your lovely review. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Hair treatment for thinning hair

Amy Davidson
24th Oct 2020
5.0

When entering the building it was very professional and Covid friendly. Having to have a temperate test and fill out a form. Venessa who did my hair treatment was very friendly and welcoming. Very informative and went into detail about what could help with thinning hair, had w lovely morning. Thank you

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Response from William Guy - Westbourne

Thank you so much Amy for your lovely review. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Root colour

Kerry Livermore
23rd Oct 2020
Team Member: Ashleigh
4.5
Appointment verified by Salon Control

Had another rewarding experience in Salon. Hair colour was a good match to previous product used and I was pleased I followed Ashleigh’s guidance.

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Response from William Guy - Westbourne

Thank you so much Kerry for your lovely review. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Happy with everything

Barbora Duskova
23rd Oct 2020
5.0

I’m very happy with everything, my hair was a mess with different colours in it and I wanted to go blond, colour looks nice and got a free hair mask as well. Will definitely come back

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Response from William Guy - Westbourne

Thank you so much Barbora for your lovely review. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Wig fitting

Vicky Weaver
15th Oct 2020
5.0

I found Georgie very helpful and caring. She has very good knowledge and gave me good advice on a wig that would suit me. I am looking forward to coming back to have Georgie fit and style my wig when I get it. Great service and would recommend your salon to other people.

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Response from William Guy - Westbourne

Thank you so much Vicky for your lovely review. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

I've found my salon

Graham Gosnell
14th Oct 2020
Team Member: Georgie
5.0
Appointment verified by Salon Control

Shes great and positive and honest I value that when it comes to my needs .. for styling

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Response from William Guy - Westbourne

Thank you so much Graham for your lovely review. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Haircut

Jennifer Woodcock
11th Oct 2020
Team Member: Georgie
5.0

As usual it was a pleasure to come to your salon . Georgie always knows just how I like to have my hair and cuts it to perfection. She is a delightful girl and it’s always lovely to see her.

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Response from William Guy - Westbourne

Thank you so much Jennifer for your lovely review. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Excellent service

Elizabeth Watson
11th Oct 2020
Team Member: Ashleigh
5.0
Appointment verified by Salon Control

Very good salon
Clean and spacious
Helpful staff
Highly recommended

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Response from William Guy - Westbourne

Thank you so much Elizabeth for your lovely review. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

The stress of trying a new salon!

Suzie Blackmore
10th Oct 2020
Team Member: Lauren
4.5
Appointment verified by Salon Control

I wasn’t looking forward to having a new hairdresser and was very nervous. Well how wonderful to feel in safe, capable, friendly hands. I left looking forward to the next cut. Thank you Lauren and team.

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Response from William Guy - Westbourne

Thank you so much Suzie for your lovely review. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Post cancer hair concerns

Leanne Chetwind
7th Oct 2020
Team Member: Georgie
5.0
Appointment verified by Salon Control

Georgie is an excellent hairdresser . She has helped me post cancer as I had concerns that my hair was shedding/ thinning due to the drugs that I now take . She has cut my hair in to a really nice style . She is really friendly and listened to my worries and concerns . As someone that has been in shielding I feel very safe at the salon .

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Amazing

Danielle Beale
3rd Oct 2020
Team Member: Sharelle
5.0
Appointment verified by Salon Control

I went in a little scared to get my hair done as I’ve had bad hair cuts before, but they made me feel so comfortable and I was so so happy with the end result, my hair looks amazing!

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Response from William Guy - Westbourne

Thank you so much Danielle for your lovely review. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

The best salon

Katrine
2nd Oct 2020
Team Member: Jo
4.5
Appointment verified by Salon Control

I always enjoy coming to the salon, and Jo did an amazing job on my hair with the colour! I feel so refreshed and I don’t think I’ve ever left the salon disappointed.

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Response from William Guy - Westbourne

Thank you so much Katrine for your lovely review. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Love my hair appointments

Susan Mawhinney
1st Oct 2020
Team Member: Georgie
5.0

Georgie is a pleasure to spent time with and great with hair too!

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Response from William Guy - Westbourne

Thank you so much Susan for your lovely review. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Best curls

Kim jane
1st Oct 2020
5.0
Appointment verified by Salon Control

Had my hair blow dried and curled by Shannon. Thank you so much I love the curls you did. X

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Response from William Guy - Westbourne

Kim thank you so much for your lovely review. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Hair extensions

Anonymous
29th Sep 2020
Team Member: Sophie
5.0

Really good and professional loved how they colour matched my hair perfectly

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Response from William Guy - Westbourne

Thank you so much for your lovely review. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

FIXED BY GEORGIE

Lorna Matthews-Keel
29th Sep 2020
Team Member: Georgie
5.0
Appointment verified by Salon Control

My second hairpiece did not go according to plan. I had to go back to the salon to see what had gone wrong with it. Georgie worked it out and put it right. Thank goodness Georgie knows what to do in such circumstances. Now I look just fine!

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Response from William Guy - Westbourne

Thank you so much Lorna for your lovely review. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Lauren does it again

Rachel Gladwell
26th Sep 2020
Team Member: Lauren
5.0
Appointment verified by Salon Control

As always Lauren did an amazing job with my hair and the styling looks so amazing as soon as I walked out a lady said how nice my hair looked. It's a shame I'm all dressed up and no place to go, thanks covid!

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Response from William Guy - Westbourne

Hi Rachel. Thank you so much for your lovely review. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Always Excellent!

Julia Broom
26th Sep 2020
Team Member: Georgie
5.0
Appointment verified by Salon Control

I always look forward to my appointments with Georgie. She is kind, professional and my hair has never looked better.

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Response from William Guy - Westbourne

Thank you so much for your lovely review Julia. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Excellent as always

Rita Aresta
25th Sep 2020
Team Member: Sharelle
5.0
Appointment verified by Salon Control

My experience was really good as I've come to always expect at Simone Thomas. Sharelle did a full consultation to make sure we were on the same page in terms what I wanted for my hair colour and cut. The girl who rinsed my hair was really good as well. Salon was super clean. Will be returning soon.

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Response from William Guy - Westbourne

Thank you so much for your lovely review Rita. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Colour and Cut

Anonymous
18th Sep 2020
5.0

Amazing service and love my hair

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Amazing service, customer for life

Dave Webber
12th Sep 2020
Team Member: Sharelle
5.0
Appointment verified by Salon Control

Had a cut with Vanessa today, she did an amazing job, made the experience very easy from start to finish. Will definitely be using as my regular salon.

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Response from William Guy - Westbourne

Hi Dave,

Thank you so much for your lovely review. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Excellent Salon

Susan Foley
12th Sep 2020
Team Member: Paula
5.0
Appointment verified by Salon Control

Love this Salon very friendly helpful staff excellent skills

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Response from William Guy - Westbourne

Hi Susan,

Thank you so much for your lovely review. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

:) top service

Daria
11th Sep 2020
5.0
Appointment verified by Salon Control

I'm very happy, the colour is gorgeous X

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Response from William Guy - Westbourne

Thank you so much for your lovely review Daria. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Amazing

Clarice Poulley
9th Sep 2020
Team Member: Ashleigh
5.0
Appointment verified by Salon Control

All staff were friendly and Ashleigh was brilliant! Really listened to what I wanted and gave fantastic advice and ideas on style. First time at this Salon. I was a little nervous going to a hair salon, with the current climate, but everything was so professional and safely carried out. Hair looks great, and really nice experience. I will be back, Thank you.

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Response from William Guy - Westbourne

Thank you so much for your lovely review Clarice. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Fab post lockdown pamper!

Karina
5th Sep 2020
5.0

So delighted with the balayage and advice by Lauren. It had been a while since I’d had my hair treated (thanks COVID for scuppering my plans) and as a result I had held out until now to get anything done. My hair colour is just how I wanted it ... natural looking with a bit of vavavoom to it. Have to also admit the previous hair colour had grown out a treat (thanks Sophie for that!) All in all I have to say that whilst I was a little apprehensive about attending (purely for me being ashamed and embarrassed about by bad hair) I actually left with a spring in my step! Thank you everyone for all the hard work you’ve done. Salon looks great too!

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Response from William Guy - Westbourne

Thank you so much for your lovely review Karina. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

A New Me

Liz Fleming
5th Sep 2020
Team Member: Georgie
5.0
Appointment verified by Salon Control

I was rather nervous on arrival and had brought my husband with me for moral support and also to ensure that he was happy with my wig. I have had hair loss problems for 15 years. Everyone was very friendly and Georgie put me at my ease, listening to ensure that she understood exactly how I felt and what I wanted. She found a few wigs that were very much in line with my thoughts and my husband agreed too so everything was much easier that I thought it would be.
I left the salon feeling more confident than I had for years - and I'll be 73 the day after tomorrow so that's a long time! My husband actually said I looked younger and after 52 years of marriage I don't get many compliments!
Thank you, Georgie, for the care and attention and the NEW ME!

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Response from William Guy - Westbourne

Hi Liz,

Thank you so much for your lovely review. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Fabulous as usual

Catalina Vitolo
2nd Sep 2020
Team Member: Paula
5.0
Appointment verified by Salon Control

The best post-lockdown treat! Thank you Paula for your magic! ?

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Response from William Guy - Westbourne

Thank you so much for your lovely review Catalina. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Excellent!

Louise Ridout
30th Aug 2020
Team Member: Jo
5.0

Visited the salon last week for my first colour and cut in forever and so pleased with the results. Jo listened to what I wanted but also gave me some great suggestions. Very pleased with the colour and cut, and the service/welcome throughout from everyone in the salon was excellent. Salon also felt incredibly clean and safe! Will definitely be returning!

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Response from William Guy - Westbourne

Hi Louise,

Thank you so much for your lovely response. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Nice cut and good service

SIMON JONES
29th Aug 2020
Team Member: Lauren
5.0
Appointment verified by Salon Control

Good service both times I have been (both during lock down) and I'll definitely be coming back.

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Response from William Guy - Westbourne

Hi Simon,

Thank you so much for your lovely response. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Always a pleasure

Joanna Forsyth
29th Aug 2020
Team Member: Ashleigh
5.0
Appointment verified by Salon Control

Ashleigh is always welcoming and friendly, great colour as always! Jo did my blow dry which usually needs ghd's but she achieved a wonderfully soft, bouncy and smooth result with just the hairdryer! Thanks all!! Xx

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Response from William Guy - Westbourne

Hi Joanna,

Thank you so much for your lovely response. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Beautiful place to go!

Amelia
29th Aug 2020
Team Member: Jo
5.0
Appointment verified by Salon Control

It was so lovely in there! Even with all the safety measures put in place to protect everyone during covid it felt so welcoming, friendly and relaxing! I love my hair cut I feel amazing again so thank you!

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Response from William Guy - Westbourne

Hi Amelia,

Thank you so much for your lovely response. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Colour/cut

Kerry Livermore
28th Aug 2020
Team Member: Sophie
4.0
Appointment verified by Salon Control

Everything that could be done in these strange times was met. Pleased with my hair and the service given.

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Response from William Guy - Westbourne

Hi Kerry,

Thank you so much for your lovely response. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Well done STS!

Donna Hayward
25th Aug 2020
Team Member: Georgie
5.0
Appointment verified by Salon Control

I have seen Georgie twice recently and found her to be friendly, professional and knowledgeable. The salon itself looks lovely and feels welcoming, all the staff I spoke to were very friendly. I would highly recommend this salon.

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Response from William Guy - Westbourne

Hi Donna,

Thank you so much for your lovely response. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Amazing!

Rebecca Woodford
22nd Aug 2020
Team Member: Jo
5.0
Appointment verified by Salon Control

Such a great experience, it's been far too long since I had a hair cut and to be honest I hate having it done. Not anymore though, it was stress free, Jo made me feel completely at ease and has made my hair look great! Will certainly be going back and recommending it to every one who will listen!

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Response from William Guy - Westbourne

Hi Rebecca,

Thank you so much for your lovely response. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

First time - Loved It!

Rachel Crooks
15th Aug 2020
Team Member: Jo
5.0
Appointment verified by Salon Control

I found this salon online and knew from the website I was going to be in safe hands. The whole experience was really supportive and relaxing - Jo talked through what I was looking to do (donate 16 inches and go for a lob!) and made sure I was comfortable throughout. The infection control practice is excellent and I forgot about the PPE after a relaxing hair wash and head massage! Jo was really personable and the whole experience was exciting and felt like a treat.

The haircut - I LOVE it. I’ve never had short hair and Jo’s expertise gave me the confidence to go for it, she even picked a picture of the lob of my dreams based off our initial discussion and the outcome was perfect. She styled it at the end and I walked out feeling fantastic!

I’d highly recommend going here, especially if It’s your first time. I’ll definitely be coming back. Thank you Jo and the whole team!

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Response from William Guy - Westbourne

Hi Rachel,

Thank you so much for your lovely response. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

GREAT SALON

SAMMY WILLETT
15th Aug 2020
Team Member: Sharelle
5.0
Appointment verified by Salon Control

Great first visit to the salon. Sharelle was lovely and know what I wanted and my hair feels amazing and like new.
Thankyou will be back again soon xx

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Response from William Guy - Westbourne

Hi Sammy,

Thank you so much for your lovely response. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Extremely satisfied!

Anonymous
15th Aug 2020
4.5

Jo was very attentive to what I was wanting. She gave great advice and was very focused when cutting my hair. I love the outcome!.

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Response from William Guy - Westbourne

Thank you so much for your lovely response. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Consultation appt

Louise Ridout
14th Aug 2020
Team Member: Jo
5.0
Appointment verified by Salon Control

I came in for a consultation as a new client and was very impressed. Well organised and felt very safe from a covid point of view. The welcome at reception was cheerful and chatty, and the consultation itself was informative and friendly. I’ve tried lots of salons in the past but none have offered a consultation before and it was a great addition to the service. Booked in for full appt next week.

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Response from William Guy - Westbourne

Hi Louise,

Thank you so much for your lovely response. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Super clean

Anonymous
12th Aug 2020
5.0

The salon looks great after the refurbishment and looked absolutely spotless. Hair service itself was great, as it always is at ST. I must say the only thing I'm somewhat unconvinced about is the added charge of £4 for PPE, which does seem to be more than other salons are charging.

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Response from William Guy - Westbourne

Thank you so much for your lovely response. We are so glad we could make you feel safe and looked after. We love the new look of the salon too.

We have tried to communicate to all clients the process within the salon and the industry at this difficult time. We have a online safety policy booklet which can be read that was put together for client and staff safety and talked about over our social media channels.

All our staff have to change their PPE every time they see a new client or leave the salon floor. At Simone Thomas Salon we are using the highest standard of cleaning and sterilisation products in between every client so we need to charge a £4 PPE charge to all clients to cover the huge costs for such measures within the business to keep clients safe and to be able to operate.

Our aim always is to keep all our staff safe, their families and clients during these uncertain times.

As example on costs to a business 500 clients a month is over 1000 units of PPE. The costs of this monthly is over £2000 a month which no business within the hair or beauty industry can sustain with the levels of products and equipment we are using within our business, we can’t comment on what other salons are doing but due to the nature of our business and client on our second floor we have guidance and support from our insurance company and industry professionals on the highest grade protocols. If we are having to continue using PPE for the next six months that is a minimum of £12,000 + which is not possible. The government have not given much support or help to our industry as I am sure you are aware so we are doing everything we can to be safe and stay open.

Within the salon we have also bought a fogging machine which is used twice a day to clean everything as well as UV sterilisation systems for equipment. We also continue to use a professional cleaning company to keep our salon spotless as well as all the cleaning we do throughout the day to keep in-between each client to keep everyone safe as possible.

We hope this helps explain why we have to charge the £4 PPE charge and why this will be in place for sometime moving forward.

We hope to see you again soon, stay safe.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Most incredible hair stylists

Imogen Meyer
11th Aug 2020
Team Member: Sharelle
5.0
Appointment verified by Salon Control

I moved to the UK over 3 yrs ago and have been hunting for a hair stylist I trust and get along with. Yesterday that finally happened. The salon is modern and beautiful and the stylists are knowledgeable, friendly and made me feel like I had made a friend for life.
Be back soon x

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Response from William Guy - Westbourne

Hello Imogen,

Thank you so much for your lovely response. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Wonderful cut

Sarah Teasdill
9th Aug 2020
Team Member: Sharelle
4.5
Appointment verified by Salon Control

I recently had my hair cut with Sharelle and it is one of the best cuts I have had.
She asked me what I wanted and it was exactly what I asked for. Very happy!
Look forward to seeing you again in September. ?

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Response from William Guy - Westbourne

Hi Sarah,

Thank you so much for your lovely response. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Amazing as always

Emma Chapman
7th Aug 2020
Team Member: Jo
5.0
Appointment verified by Salon Control

The salon are really prepared for Covid. Temperature was taken upon arrival and hand sanitizer given. Everyone is wearing face shields. Jo was her usual lovely self. Nice to chat with, always asking if I was comfortable as I ended up wearing a face mask for 3 hours. I left feeling amazing. Jo did my hair exactly how I wanted. Perfect after not having had my hair done for about 8 months.

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Response from William Guy - Westbourne

Hello Emma,

Thank you so much for your lovely response. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x

Mrs

Christine Miller
7th Aug 2020
Team Member: Ashleigh
5.0
Appointment verified by Salon Control

Super. Ashley was most helpful and have an excellent new cut. Thank you

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Response from William Guy - Westbourne

Thank you so much for your lovely response Christine. We are so glad we could make you feel treated and looked after.

Don't forget to share the Simone Thomas love with a friend or family member. If they haven't visited us before and as a thank you, you both recieve £20 off your NEXT appointment (friend's appointment comes first!). Quote: Recommend a friend. T&C's apply. Call 01202 760003. Lots of love STS x