William Guy - Westbourne

54 Poole Road, Westbourne, Bournemouth, Dorset, BH4 9DZ

About us

Hairdressers in Westbourne, Bournemouth.

We are a multi award winning hair hairdressers in Bournemouth with award winning stylists. Our hair directors, stylists & colour specialists are highly skilled in the latest techniques to offer outstanding technical and creative excellence.

Our award winning hairdressers and hair loss clinic is renowned for offering the best in cutting, styling and colouring all types of hair, including fitting high quality tape in hair extensions.

We are proud to offer the finest salon professional products, which include the award winning Davines and Olaplex . The William Guy hair salon services include:

- Cutting services
- Colour Services including full and half head colour, highlights and balayage .
-Tape Hair Extensions
-Blow Dries
-

Our hair loss specialists/ Trichologist is highly qualified and skilled in the latest hair loss treatments and knowledgeable in many hair loss conditions, including:

- Alopecia
- Telogen Effluvium
- Trichotillomania
- Female & Male Pattern Baldness

Please note: We require clients to have a patch test for any colour service a minimum of 48 hrs before appointments, these will need to be updated every 3 months. Appointments cannot go ahead without this.

We have a 72 hour cancellation policy. Appointments cancelled or no-show for an appointment within 24 hours will incur a 50% fee of the appointment value. This is non-negotiable and will be enforced.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 17:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 09:00 - 16:00
Sunday Closed

Services

Hair
Aesthetics

Reviews

4.86
1,601 verified reviews
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Value
Result
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Atmosphere
Filter by rating

Very happy.

Janet
7th Aug 2026
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Emily listened and gave me exactly what I wanted. As it was Friday she even offered me a G&T!

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Response from William Guy - Westbourne

Hi Janet,

Thank you so much for taking the time to leave a review for us! We're thrilled to hear that Emily was able to give you the exact style you were looking for. We strive to listen to our clients and make sure they leave feeling happy and satisfied.

And of course, what better way to end a Friday appointment than with a refreshing G&T? We're glad you enjoyed the little treat. If you have not already done so we would love for you to kindly review us on google for the salon as well as this helps grow an support our business:)

We hope to see you again soon at William Guy - Westbourne! Thank you again for choosing us to take care of your hair needs.

Best regards
Kim & The team at William Guy - Westbourne

Haircut & Blow dry

Lauren Omalley
4th Aug 2026
Team Member: Maisie
5.0
Appointment verified by SaloniQ Software

Maisie did a wonderful cut and blow dry for me today! My hair is very flat and she gave it life back :) Really happy with it, thank you!

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Response from William Guy - Westbourne

Hi Lauren, thanks so much for taking the time to leave us a review. We're thrilled to hear that you had a wonderful experience with Maisie at our salon. We're happy that she was able to give your flat hair some life back! We will make sure to pass along your kind words to her. Lauren If you have not already done so we would love for you to also kindly review us on google as this helps support and grow our business:)

Thanks again for choosing our salon and we look forward to seeing you again soon.
Warm Regards
Kim & The team at William Guy - Westbourne

⭐️

Jade Pendleton
4th Aug 2026
Team Member: Lena
5.0

Really lovely lady, was honest about what to do with my hair. And gave me advice on what products to use on my hair. I came away loving it and feeling much better. Would highly recommend her!

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Response from William Guy - Westbourne

Hi Jade,

Thank you so much for your kind words! We're happy to hear that you had a positive experience with Lena at our salon and that you loved your hair after your visit. We always strive to be honest and give the best advice to our clients, so we're glad to hear that you appreciated that. Jade If you have not already done so we would love for you to also kindly review us on google as this helps support and grow our business:)

We hope to welcome you back soon for another great hair day!

Best regards
Kim & The team at William Guy - Westbourne

Very happy!

Mrs Elisabeth Naik
2nd Aug 2026
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Perfect haircut from Emily, delivered with skill and entertaining chat!

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Response from William Guy - Westbourne

Hi Elisabeth,

Thank you for taking the time to leave such a lovely review. We are thrilled to hear that you enjoyed your haircut by Emily. We believe that not only should our clients leave with a great haircut, but also with a smile on their face. Emily is definitely a master at both!

It's great to hear that Emily's skills and entertaining chat made your visit to our salon an enjoyable experience. We will make sure to pass along your kind words to her. We truly appreciate your feedback and look forward to seeing you again soon. Elisabeth If you have not already done so we would love for you to also kindly review us on google as this helps support and grow our business:)

Thank you for choosing our salon for your haircare needs.

Best regards,
Kim & The team at William Guy - Westbourne

Amazing service

Miss Lauren Curley
1st Aug 2026
Team Member: Lena
5.0
Appointment verified by SaloniQ Software

I absolutely love my hair cut, Lena is amazing! The salon is so lovely and all the products are quality. Highly recommend and had a fantastic experience.

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Response from William Guy - Westbourne

Hi Lauren,

Thank you so much for your kind words about your recent visit to our salon. It brings us great joy to know that you were pleased with your haircut and that Lena did an amazing job. We are also glad to hear that you enjoyed our salon environment and our quality products.

Thank you for recommending us, it means a lot to us. We hope to see you again soon for another fantastic experience. Lauren If you have not already done so we would love for you to also kindly review us on google as this helps support and grow our business:)

Best regards,
Kim & The team at William Guy - Westbourne

Lovely cut

Ms Sue Wilson New
29th Jul 2026
Team Member: Leanne
5.0
Appointment verified by SaloniQ Software

Very nice and styled cut. Leanne always listens to my wishes and duly carries them out. Leanne gives me advice and I'm taking it all on board. Would definitely recommend Leanne as I'm very pleased with my haircut.

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Response from William Guy - Westbourne

Dear Sue,

Thank you for taking the time to leave a review about your recent experience at our salon. We are thrilled to hear that you were pleased with your haircut by Leanne. It's great to know that she listened to your wishes and provided you with a styled cut that you are happy with. We pride ourselves on our stylists' ability to give advice and carry out our clients' requests. If you have not already done so we would love for you to kindly review us on google as well as this helps to support and grow our business :)

We appreciate your recommendation and look forward to welcoming you back for your next appointment. Thank you for choosing our salon.

Best regards,
Kim & The team at William Guy - Westbourne

Excellent service

Maryna Leshan
29th Jul 2026
Team Member: Lena
5.0
Appointment verified by SaloniQ Software

Lena is a true professional. She considered all my wishes and concerns. I am in love with my new hair style.

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Response from William Guy - Westbourne

Hi Maryna,

Thank you so much for taking the time to leave a review! We're thrilled to hear that you had a positive experience with Lena. We pride ourselves on providing top-quality service and it's great to know that your wishes and concerns were taken into consideration for your new hair style.

We're so glad that you love your new look! It's always our goal to make sure our clients are happy and satisfied with their choice. If you have not already done so we would love for you to kindly review us on google as well as this helps to support and grow our business :)

Thank you again for choosing our salon. We look forward to seeing you again soon!

Warm regards
Kim & The team at William Guy - Westbourne

New client

Mrs Jean Bennett
28th Jul 2026
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Very happy with my colour and cut. Emily listened to all my suggestions and delivered exactly what I wanted. As a new client, I felt completely at ease, and she did a fantastic job. I’ll definitely be back.

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Response from William Guy - Westbourne

Dear Jean,

Thank you so much for taking the time to share your positive experience at our salon. We are thrilled to hear that Emily was able to meet all your expectations and deliver the perfect colour and cut for you. It's great to know that as a new client, you felt comfortable and at ease throughout your visit.

We truly appreciate your kind words and are glad to hear that you will be returning to our salon. We can't wait to have you back and provide you with another fantastic experience. If you have not already done so we would love for you to also kindly review us on google as this helps to grow and support our business:)

Thank you again for your support and for choosing William Guy - Westbourne. We look forward to seeing you soon!

Best regards,
Kim & The team at William Guy - Westbourne

Cohen

Miss Rachelle Leah
27th Jul 2026
3.0
Appointment verified by SaloniQ Software

Delighted with my hair colour colour not. Went in with blonde hair and needed my routes done in blonde. Selected blonde on colour chart.

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Response from William Guy - Westbourne

Dear Rachelle,

Thank you for taking the time to leave us a review. We are sorry to hear that you were not satisfied with your hair color. It is always our goal to make sure our clients are happy and satisfied. The manager has tried to call you today but was not able to reach you. We would love to have the opportunity to put things right for you, please kindly get in contact with the salon and ask to speak to Kim the manager on 01202 760003.

We appreciate your feedback and we look forward to welcoming you back to our salon in the future.

Warm regards
Kim & The Team at William Guy - Westbourne

Excellent

Miss Beej Sharp
24th Jul 2026
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Fantastic stylist, did exactly what i asked for. My hair looks great.

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Response from William Guy - Westbourne

Dear Beej

Thank you for taking the time to leave us such a wonderful review! We are delighted to hear that you had a fantastic experience with us and that your hair looks great. Our team strives to fulfill our clients' expectations and it's always rewarding to know we succeeded. If you have not already done so we would love for you to kindly leave us a review on google for the Westbourne salon as this helps to build and support our business:)

We appreciate your trust in us and hope to have the opportunity to pamper and style your hair again soon. Your satisfaction is our top priority!

Best regards,
Kim & The team at William Guy - Westbourne

Great service and experience

Emma Hart
24th Jul 2026
Team Member: Lena
5.0
Appointment verified by SaloniQ Software

Really friendly and welcoming. Beautiful salon, and the ladies were brilliant with my daughter. We had a lovely hair wash with Lexi who was chatty and perfect for her front of house role. Our cut was with Lena who was also attentive and knew what we wanted. I’ve recommended to family who live in the area!

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Response from William Guy - Westbourne

Dear Emma,

Thank you for leaving such a kind review. We are thrilled to hear that you and your daughter had a great experience at our salon. We take pride in providing a warm and friendly atmosphere for all of our clients.

We're glad to hear that Lexi was able to make your hair wash enjoyable and that Lena listened to your desired haircut. We strive to provide attentive and personalized services for each customer. If you have not already done so we would love for you to kindly leave us a review on google for the Westbourne salon as this helps to build and support our business:)

Thank you for recommending us to your family, we appreciate the referral. We hope to see you and your daughter again soon.

Best regards,
Kim & The team at William Guy - Westbourne

Short hair blow dry

Diane Clarke
24th Jul 2026
Team Member: Lena
5.0

Lovely thank you see you again soon!

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Response from William Guy - Westbourne

Dear Diane,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a lovely experience at our salon. We truly value your feedback and are so glad to know that we will have the pleasure of seeing you again soon.

Thank you for choosing our salon for your beauty needs. We can't wait to welcome you back and continue providing you with exceptional services.

Best regards,
Kim & The Team at William Guy - Westbourne

Very happy

Mrs Angela Janes
21st Jul 2026
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

Michelle has helped me to grow my hair into a really lovely style that is individual, a bit retro, yet modern. She shared the vision I had and has achieved exactly what I wanted.

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Response from William Guy - Westbourne

Hi Angela,

Thank you for taking the time to leave such a lovely review for our salon. We are so happy to hear that Michelle was able to help you achieve your desired hair style. Our team strives to bring our clients' visions to life and we are glad that Michelle shared your vision and made it a reality. We take pride in creating unique and modern looks for our clients. If you have not already done so we would love for you to also review us on google as well as this helps to support and grow our business:)

Thank you for choosing William Guy - Westbourne and we look forward to seeing you again soon.

Best regards,
Kim & The team at William Guy - Westbourne

Lovely experience

Anonymous
21st Jul 2026
5.0

First time in the salon, team at reception really friendly and welcoming. Space is lovely and Kat was very thorough in explaining everything about my upcoming colour. Makes me very excited for my next appointment!!!

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Response from William Guy - Westbourne

Hi there,

We are thrilled to hear that you had a great first experience at our salon! Our team at the reception takes pride in providing a warm and friendly atmosphere to all our clients. We are glad that you enjoyed the lovely space at our salon and that Kat was able to thoroughly explain your upcoming color appointment. If you have not already done so we would love for you to also review us on google as well as this helps to support and grow our business:)

We can't wait to see you again for your next appointment and make you even more excited about it! Thank you for choosing William Guy - Westbourne for your hair needs.

Best regards,
Kim & The team at William Guy - Westbourne

Highly recommend!

Simona
18th Jul 2026
Team Member: Lena
5.0

I had my haircut with Lena, and I couldn't be happier with the result! She took the time to listen to what I wanted, gave great advice, and made me feel completely at ease throughout the appointment. The haircut is exactly what I was hoping for, and it looks even better than I imagined. Lena is professional, talented, and genuinely cares about her clients. I highly recommend her to anyone looking for a stylist who truly knows what she's doing. Thank you, Lena!

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Response from William Guy - Westbourne

Hi Simona,

Thank you for taking the time to leave us a review. We are so happy to hear that you had a great experience with Lena at our salon. She is truly talented and always puts in the effort to understand her clients' needs.

We are glad that you are pleased with your haircut and that it turned out even better than you imagined. We will definitely pass on your kind words to Lena, as it means a lot to her. If you have not already done so we would love for you to also review us on google as well as this helps to support and grow our business:)

Thank you for recommending Lena to others. It means a lot to us and helps us continue to provide exceptional services to our clients.

We hope to see you again soon at our salon.

Best regards,
Kim & The team at William Guy - Westbourne

One the best haircuts

Miss Lily Silver
17th Jul 2026
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Not only professional but down to earth. Helped me correct my colour, talked me through the process and understood what I wanted but also what I needed. Make me feel comfortable with my child also, hair cut and finish was also 10/10! Hands down one of the best haircuts I’ve had

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Response from William Guy - Westbourne

Hi Lily,

Thank you for taking the time to leave us such a kind review! We are delighted to hear that you had a great experience at our salon and we were able to correct your colour and give you the perfect haircut.

Our team at William Guy - Westbourne prides themselves on being both professional and down to earth, as well as making our clients feel comfortable during their appointments. So, we are glad to hear that we were able to do so for you and your child. If you have not already done so we would love for you to also review us on google as well as this helps to support and grow our business:)

Thank you for trusting us with your hair and we look forward to seeing you and your family again soon.

Best regards,
Kim & The team at William Guy - Westbourne

Colour correction

Miss Steph Guttery
16th Jul 2026
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Emily has the rare and brilliant talent of skin-tone analysis and knew exactly which shades would suit my complexion.

Beyond her skills in colour theory she has brilliant technical ability. The colour was applied so beautifully that my partner even commented on it - no small feat! :)

I’d lost a bit of confidence with my hair but Emily put me at ease, really listened to my concerns and talked me through everything.

I cannot recommend Emily enough, and in addition, William Guy Westbourne is a lovely, relaxed salon. An all round top experience. I’ve already booked my next appointment! ⭐️⭐️⭐️⭐️⭐️

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Response from William Guy - Westbourne

Hi Steph

Thank you so much for taking the time to leave such a lovely review of your recent experience at our salon. We are thrilled to hear that Emily's skills in skin-tone analysis and color theory were able to provide you with the perfect shade for your complexion. It's wonderful to hear that your partner even noticed and commented on the beautiful color! Emily is truly a talented stylist with a great eye for detail.

We are so happy to hear that Emily was able to put you at ease and address all of your concerns during your visit. We strive for our clients to have a relaxed and enjoyable experience at our salon. It's fantastic to hear that you've already booked your next appointment with us. We can't wait to see you again soon!

Thank you for trusting us with your hair and for recommending Emily to others. It means a lot to our team here at William Guy Westbourne. See you at your next appointment!

Best regards
Kim & The Team at William Guy - Westbourne

Excellent

Miss Lin Sharp
16th Jul 2026
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Did exactly what I wanted. Great cut and lovely salon.

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Response from William Guy - Westbourne

Hi Lin

Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had a great experience with Emily at our salon and that we were able to give you the exact cut you wanted. It means a lot to us that you found our salon to be lovely and we hope to see you again soon. If you have not already done so we would love for you to kindly review us on google as well as this helps grow and support our business:)

Best regards,
Kim & The team at William Guy - Westbourne

Amazing!

Miss Sharnie Barnes
14th Jul 2026
Team Member: Kat
5.0
Appointment verified by SaloniQ Software

Absolutely love my hair! Great choice of refreshments and relaxed calm atmosphere. Will definitely be back again ❤️

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Response from William Guy - Westbourne

Dear Sharnie,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you loved your hair and enjoyed our refreshment options and relaxed atmosphere. We can't wait to have you back again! Thank you for choosing us. If you have not already done so we would love for you to kindly reviews us on google as this helps to grow and support our business:)

Warm regards

Kim & The team at William Guy - Westbourne

Emily Is Brilliant As Always

Mx Castor Kenny
14th Jul 2026
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

As always, Emily is a star. She’s bubbly, friendly, always happy to help and so respectful. If you’re a young person like me looking to have a great time every time you have your hair done, I cannot recommend Emily enough. She’s always open minded and delivers the best she can to her clients! I’m so sad to be moving soon, it will be SO tough to find someone who is as good as her!

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Response from William Guy - Westbourne

Hi Castor,
Thank you so much for your kind words about Emily. She is definitely a star at our salon and we're lucky to have her on our team. We're glad to hear that she's always bubbly, friendly, and respectful, and that she's delivered the best service to you. We understand that it can be tough to find a new stylist when moving, but we have a talented team of stylists here at William Guy - Westbourne and we're confident that you'll be able to find someone who suits your needs just as well. If you have not already done so we would love for you to kindly review us on google as well as this helps to support and grow our business:)

Thank you for choosing our salon and we hope to see you again soon!
Warm regards
Kim & The team at William Guy - Westbourne

Cut and blow dry

Philippa Creasy
11th Jul 2026
5.0

Ben was recommended to me by a friend.
I am absolutely delighted with the cut.
I have booked in for another cut and highlights. I will be so happy to recommend Ben to my friends

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Response from William Guy - Westbourne

Dear Philippa,

Thank you so much for taking the time to leave such a lovely review about your experience with us at William Guy - Westbourne! We are thrilled to hear that you were recommended to us by a friend and that you are absolutely delighted with the cut you received from our stylist, Ben.

It always makes us happy to hear that our clients are satisfied with their results and we are honored that you have chosen to book in for another cut and highlights with Ben. We are sure you will leave equally as pleased!

Thank you again for your kind words and for recommending Ben to your friends. We truly appreciate your support and look forward to seeing you again soon. If you have not already done so we would love for you to kindly review us on google as well as this helps to support and grow our business:)

Warm regards
Kim & The team at William Guy - Westbourne

Amazing

Mrs megan honders
10th Jul 2026
Team Member: Lena
5.0
Appointment verified by SaloniQ Software

Amazing, kind and patient with my son. He is in love with his new haircut, which has literally never happened before. He has ASD and can find these things quite stressful. But he left happy and can't wait to go again. Thankyou.

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Response from William Guy - Westbourne

Dear Megan,

Thank you so much for this lovely review! We are thrilled to hear that your son had a great experience with us and that he loves his new haircut. Our team always strives to create a welcoming and comfortable environment for all our clients, and we're so glad that it made a positive impact on your son. If you have not already done so we would love for you to kindly review us on google as well as this helps to support and grow our business:)

We look forward to seeing you both again soon! Thank you for choosing our salon.

Warm regards
Kim & The team at William Guy - Westbourne

So happy with my haircut!

Ms Rachel Finch
10th Jul 2026
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Absolutely loved my salon experience today and I'm really happy with my new cut :)

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Response from William Guy - Westbourne

Hi Rachel, thank you so much for leaving such a lovely review about your recent visit to our salon. We are delighted to hear that you had a great experience and that you are happy with your new haircut. Our team strives to provide top-notch services and it means a lot to us to receive positive feedback from our clients. If you have not already done so we would love for you to kindly review us on google for the salon as this helps to support our business;)

We appreciate you taking the time to share your thoughts and we hope to see you again soon! Best regards, Kim & The team at William Guy - Westbourne.

Relief!

Mrs Lois Hudson
9th Jul 2026
Team Member: Leanne
5.0
Appointment verified by SaloniQ Software

After having had a bad cut elsewhere I was worried whether this appointment was going to be alright.
Thankfully this cut seemed to produce the right cut needed.Thankfully you.Have no idea how the stars work so I think they have been deleted, so not accurate!!

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Response from William Guy - Westbourne

Dear. Lois,

We are so happy to hear that you had a positive experience at our salon! Our goal is to always provide our clients with the best haircuts and treatments possible. It means a lot to us that you were satisfied with your visit and that we could help fix a previous bad cut.

We apologize for any confusion with the star rating system, but rest assured that your kind words are more than enough for us! If you have not already done so we would love for you to kindly review us on google for the salon as well as this helps to support our business:)

Thank you for choosing our salon and congratulations on getting the right cut you needed. We look forward to welcoming you back for your next appointment.

Best regards,

Kim & The team at William Guy - Westbourne

Excellent

Mrs Maggie Button
8th Jul 2026
Team Member: William
5.0
Appointment verified by SaloniQ Software

What a lovely salon. A calm and cool room to enjoy. I was given a welcome cold drink on arrival in this heat. William spent time and listened to what I wanted., I felt immediately confident as he started to work and did a fabulous cut!

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Response from William Guy - Westbourne

Dear Maggie,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you enjoyed your experience at our salon and felt welcomed and comfortable in our calm and cool atmosphere. Our team takes great pride in providing excellent service and it means a lot to us that you felt confident and satisfied with William's work. We hope to see you again soon and continue to exceed your expectations!

Best regards,

Kim & The team at William Guy - Westbourne

great colour!

Mrs Ange Wetton
5th Jul 2026
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

love my new colour! thank you so much

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Response from William Guy - Westbourne

Dear Ange,

Thank you for leaving a lovely review for our salon. We are delighted to hear that you love your new colour. It makes us happy to know that we were able to help you achieve your desired look. Our team at William Guy - Westbourne strives to provide the best services to all our clients. If you have not already done so we would love for you to kindly review us on google as well for the salon as this helps to support our business:)

We hope to see you again soon and continue making you feel amazing! Feel free to recommend us to your friends and family.

Best regards,
Kim & The team at William Guy - Westbourne

Today Friday 3rd July

Ms Marget Craddoxc
3rd Jul 2026
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

I was made to feel welcome, that was the first thing I noticed. The salon was spotless and so were the staff. Emily cut my hair very nicely as to.my instructions. The product that was used was vegetarian. . I will definitely go there again.

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Response from William Guy - Westbourne

Dear Marget,

Thank you for taking the time to leave us such a lovely review! We are glad to hear that your experience at our salon was welcoming and our team made you feel comfortable.

We take pride in maintaining a clean and hygienic environment for our clients, so it's great to know that you noticed the efforts of our staff.

We are happy to hear that Emily was able to cut your hair according to your instructions and that you were satisfied with the vegetarian product used. We always strive to cater to the individual needs and preferences of our clients. If you have not already done so we would love for you to kindly review us on google as well for the salon as this helps to support our business:)

We look forward to seeing you again soon for your next visit.

Best regards,
Kim & The team at William Guy - Westbourne.

Cut and blow dry

Anonymous
2nd Jul 2026
Team Member: Lexi
5.0

Very gd and pleased with my cut seems a good shape and I will be back

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Response from William Guy - Westbourne

Dear valued customer,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you were very satisfied with your recent haircut at our salon. We take great pride in providing our clients with top-notch services and we are happy that we were able to give you a good shape that you're pleased with. If you have not already done so we would love for you to also review us on google for the salon s this helps to support our business:)

We can't wait to have you back at our salon and create more fabulous looks for you in the future. Our team truly appreciates your support and we look forward to welcoming you again.

Best regards,
Kim &The team at William Guy - Westbourne

Extensions

Anonymous
1st Jul 2026
Team Member: Sophie
5.0

Sophie always does my extensions great

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Response from William Guy - Westbourne

Hi there,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with Sophie and that you love your extensions. We will make sure to pass along your kind words to Sophie and the rest of our team. If you have not already done so we would love for you to kindly review us on google for the salon as this helps to support our business:)

We truly appreciate your support and hope to see you again soon at William Guy - Westbourne. Have a fantastic day!

Best regards,
Kim & The Team at William Guy - Westbourne

love my new style!

Mrs Ange Wetton
28th Jun 2026
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

love the new style, great experience in salon & great price!

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Response from William Guy - Westbourne

Dear Ange,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you love your new style and had a great experience with us. We always strive to provide top-notch services at affordable prices, and we are happy to see that reflected in your feedback. If you have not already done so we would love for you to kindly review us on google as well as this help to support our business:)

We truly appreciate your support and hope to see you again soon for your next visit. Take care and have a lovely day!

Best regards,
Kim & The team at William Guy - Westbourne

Cut from long bob to textured pixie

Susan Larner
27th Jun 2026
1.0

Wanted a textured pixie for my fine hair. Senior stylist didn't want to see my photo ideas and felt rushed.. when I got home my hair was a complete mess with " bull horns" sticking out. There was too much product and my scalp was very itchy. The hair had no movement and it wasn't the look I wanted. After a few upsetting days I found an expert stylist and they said my hair had been cut to short at the back, so was compensated by the stylist leaving the top half too long, which resulted in 2 unconnected cuts.. I have had to book another complete style costing another £100. I feel I should get some sort of refund.. I didn't go back to WG as I was so upset with the stylist.

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Response from William Guy - Westbourne

Hi Susan,

We are sorry to hear about your disappointing experience at our salon. We take all feedback seriously and are grateful for the opportunity to address your concerns.

We apologize that your desired style was not achieved and for any discomfort caused by the amount of product used. Our team strives to deliver the best results for our clients and we regret that this was not the case for you.

Please know that we appreciate your feedback, We hope you will give us another chance to make things right for you. The manager Kim will call you today to discuss your complaint,

Thank you for bringing this to our attention and we hope to see you again soon.

Best regards
The team at William Guy - Westbourne

A Great Cut

Ms Susan Zeiss
27th Jun 2026
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

Michelle is unfailingly cheerful and friendly, but most of all she inows how to get the best out of with my ever/changing curls. Thanks for a great cut yesterday, Michelle!

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Response from William Guy - Westbourne

Dear Susan,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with Michelle at our salon. She definitely knows how to work her magic with your ever-changing curls, and her upbeat personality always adds an extra shine to our clients' visits.

We are pleased to know that you were happy with your cut and we hope you leave our salon feeling confident and beautiful. Your satisfaction is our top priority, and we look forward to welcoming you back for your next appointment. If you have not already done so we would love for you to kindly review us on google as well as this help to support our business:)
Thank you again for choosing our salon and for your kind words. We appreciate your support and for being a part of our salon family.

Best regards,
Kim & The team at William Guy - Westbourne

Special.

Mrs Hannah Heal
26th Jun 2026
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

I always come from the salon feeling great.
Michelle is great.
Thank you Michelle.😊

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Response from William Guy - Westbourne

Hi Hannah

Thank you for taking the time to leave a review about your recent visit to our salon. We are thrilled to hear that you left feeling great and that Michelle provided you with a wonderful experience. We will be sure to pass along your kind words to her. If you have not already done so we would love for you to kindly review us on google as well as this helps to support our business:)

Thank you for choosing our salon for your beauty needs and we can't wait to have you back for your next appointment!

Best regards
Kim & The Team at William Guy - Westbourne

Men’s haircut

Mr Chris Orme
26th Jun 2026
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

Another great experience and a fantastic haircut. Many thanks Michelle. Look for to seeing you on August 4th @ 9 am.

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Response from William Guy - Westbourne

Hi Chris,

Thank you for taking the time to share your positive experience with us. We are delighted to hear that you had a great visit and received a fantastic haircut from Michelle. It's wonderful to know that you are already looking forward to your next appointment on August 4th at 9 am. Our team at William Guy - Westbourne can't wait to have you back in the salon. If you have not already done so we would love for you to kindly review us on google as well as this helps to support our business:)

Thank you again for your kind words and loyal support. We'll make sure to pass on your compliments to Michelle. Take care and see you soon!

Warm regards
Kim & The team at William Guy - Westbourne

Colour update

Miss Michaela Nash
26th Jun 2026
Team Member: Michelle
4.5
Appointment verified by SaloniQ Software

Michelle yet again knew exactly what I wanted before I opened my mouth.. Always love our appointments. X

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Response from William Guy - Westbourne

Hi Michaela,

Thank you so much for your lovely review! We are thrilled to hear that Michelle has consistently provided you with excellent service and has anticipated your needs before you even had to vocalize them. We are glad that you enjoy your appointments with us and we always look forward to having you back in our salon.

Our team at William Guy - Westbourne is always committed to making sure our clients have a wonderful experience and we are happy that we could do that for you. Thank you for choosing us and we look forward to seeing you again soon! If you have not already done so we would love for you to kindly review us on google as well as this helps to support our business:)

Warm regards
Kim & The team at William Guy - Westbourne.

Warm, friendly and really attentive — above and beyondReview

Miss Vicky Foster
25th Jun 2026
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

Michelle was lovely — really friendly, chatty and easy to talk to. She listened to everything I said about my colour and cut, talked through the plan clearly, and genuinely understood what I was aiming for. Even though this was only my second time with her, she remembered me straight away, which made the whole appointment feel relaxed and personal. We had a very open and honest chat, and she went above and beyond while still being completely professional. I felt genuinely listened to and really well looked after.

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Response from William Guy - Westbourne

Hi Vicky,

Thank you for taking the time to leave such a lovely review about your recent experience at our salon. It brings us so much joy to know that you had a great time with our stylist Michelle.

It's wonderful to hear that Michelle was able to make your appointment feel relaxed and personal, while still maintaining her professionalism. We pride ourselves on creating a welcoming and comfortable atmosphere for all of our clients.

We will be sure to pass along your kind words to Michelle and the rest of our team. We can't wait to have you back in our salon.

Warm Regards

Kim & The team at William Guy - Westbourne

Colour & trim

Mrs Heather Sharp
25th Jun 2026
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

Excellent service as always, love the colour!

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Response from William Guy - Westbourne

Hi Heather,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you were pleased with our service and your new color. Your feedback means the world to us and we truly appreciate your support.

We look forward to welcoming you back for your next visit and providing you with the same excellent service. Thank you for choosing us and for allowing us to be a part of your hair journey.

Best regards,
Kim &The William Guy - Westbourne Team

Excellent as usual

Mrs Susan Tookey
24th Jun 2026
Team Member: William
5.0
Appointment verified by SaloniQ Software

William has been cutting my hair for a number of years and yet again today he did a fab job.

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Response from William Guy - Westbourne

Hi Susan,

Thank you so much for taking the time to leave us a review. We're overjoyed to hear that William has been your go-to hair stylist for the past few years. It's always a pleasure to have you in our salon and we appreciate your continued support.

We're thrilled to know that you are pleased with your recent haircut. William always strives to provide top-notch services to our valued customers. Your satisfaction is our top priority and we look forward to seeing you again soon.

If you have not already done so we would love for you to also kindly review us on google for the Westbourne branch as this helps to support William's busies;)
Thank you again for your kind words and for choosing our salon. Take care!

Warm regards
Kim & The team at William Guy - Westbourne

Not disappointed

Mrs Diane Briggs
24th Jun 2026
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

Once again Sophie has impressed with her cutting and colouring skills.
Always enjoy having a catch up.

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Response from William Guy - Westbourne

Hi Diane,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you were impressed with Sophie's cutting and coloring skills. She takes great pride in her work and we are lucky to have her as a part of our team.
We are also glad to know that you enjoyed your catch up during your visit. It's always a pleasure to have you at our salon.
Thank you for your continuous support!
Warm regards
Kim & The team at William Guy - Westbourne

Loooove it!

Miss Jess Fox
24th Jun 2026
Team Member: Kat
5.0

Amazing experience today. My first time at this salon. It’s always a little nerve wracking going somewhere new for a hair appointment. But straight away I was made to feel welcome and offered refreshments- the hair dressers were all very friendly. The atmosphere was happy and relaxed. Super clean too. I had dyed my hair previously, it was a washed out red- so I was not expecting miracles today but to my surprise Kat managed to make my hair go lighter than I expected it would. She was very friendly and great conversationalist. She talked me through the whole process and aftercare etc. I left feeling like I had a great experience so I shall be back in a few weeks to have a trim and colour. Thanks so much! I’ve been trying to find the right hairdresser for so long, very happy that I came here today. Ps hope I added the starts correctly? 5/5 from me. 😃

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Response from William Guy - Westbourne

Hi Jess,

Thank you so much for taking the time to leave such a lovely review for our salon. We are thrilled to hear that you had an amazing experience during your first visit with us. We understand that trying a new salon can be nerve-wracking, but we are delighted to hear that you felt welcome and at ease right away.

Our team prides themselves on providing a friendly and relaxed atmosphere, and we are happy to hear that you enjoyed the refreshments and conversations with our staff. We are also glad that you were pleased with the end result of your hair appointment, and that Kat did an excellent job of lightening your dyed hair.

We appreciate your feedback and are excited to see you again in a few weeks for a trim and color. Thank you for trusting us with your hair and for giving us the opportunity to show you our skills. We truly value your support and look forward to seeing you soon.

Thank you again for choosing our salon, Miss Jess. We hope you have a fantastic day!

Best regards,
Kim & The team at William Guy - Westbourne

Blow dry 10/10

Fran
23rd Jun 2026
Team Member: Emily
5.0

Emily saved the day after my appointment at another salon got cancelled just before I was going away on holiday. Such a great blow dry and amazing service, thank you so much 💖

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Response from William Guy - Westbourne

Hi Fran,

Thanks for taking the time to leave us such a lovely review! We are so glad that Emily was able to accommodate you and give you a great blow dry before your holiday. Customer satisfaction is our top priority, and we are thrilled to hear that you had a positive experience with us. We truly appreciate your kind words and will make sure to pass them on to Emily. If you have not already done so we would would love for you to kindly review us on google as well as this helps to support our Business :)

Wishing you safe travels and happy hair days!

Warm regards
Kim & The team at William Guy - Westbourne

Cut and blowdry

Sarah Plumb
21st Jun 2026
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

I love my visits to William Guy. Sophie and the team are always so welcoming and I look forward to my appointment.

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Response from William Guy - Westbourne

Hi Sarah,

Thank you so much for your lovely review! We're thrilled to hear that you enjoy your visits to our salon and that Sophie and our team make you feel welcomed.

We always strive to provide a friendly and welcoming environment for all of our clients and we're happy to hear that you look forward to your appointments.

We can't wait to see you again soon!

Warm regards
Kim & The team at William Guy - Westbourne

Excellent service

Mrs Svitlana Korsun
20th Jun 2026
Team Member: Lena
5.0
Appointment verified by SaloniQ Software

Lene is a professional in her job,very nice and friendly

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Response from William Guy - Westbourne

Hi Svitlana,
Thank you so much for taking the time to share your experience with us. We are pleased to hear that you had a positive experience with Lena. We strive to provide excellent service to all our clients and we are happy to know that Lena's professionalism and friendly nature met your expectations. Your kind words mean a lot to us and we hope to see you again soon. If you have not already done so we would would love for you to kindly review us on google as well as this helps to support our Business :) Thank you for choosing our salon.

Best regards,
Kim & The team at William Guy - Westbourne.

Men’s Cut

Mr Michael Kelly
19th Jun 2026
Team Member: Lena
5.0
Appointment verified by SaloniQ Software

Had a great men’s cut with Lena. Was pleased to get her advice and knowledge on best way to style my hair.

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Response from William Guy - Westbourne

Hi Michael,

Thank you so much for sharing your experience with us! We are delighted to hear that you had a great men's cut with Lena. She is definitely one of our experienced stylists and we are glad that she was able to offer you advice and share her knowledge on styling your hair. We hope that you continue to enjoy your new haircut and please do not hesitate to reach out to us if you ever need any further hair advice. If you have not already done so we would love for you to review us on google as well as this helps to support our business :)

Thank you for choosing our salon and we look forward to seeing you again soon!

Mnay Thanks
Kim & The Team at William Guy - Westbourne

Gorgeous hair cut

Mrs Karyn Thompson
19th Jun 2026
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

A good reshape cut ready for a holiday. Also discussed my t-colouring .As always love how well I am looked after from Kim on reception, Michelle ,and all the staff at Williams

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Response from William Guy - Westbourne

Hi Karyn,

Thank you for taking the time to leave us a review! We are thrilled to hear that you were happy with your reshape cut for your holiday. We always strive to provide excellent service and make sure our clients leave feeling satisfied and pampered. We are glad you enjoyed your experience with Kim, Michelle, and the rest of our team. We are always here to help with any of your hair needs and we look forward to seeing you again soon. If you have not already done so we would love for you to kindly review us on google as well as this helps to support our business :)

Best regards,
William & The team at William Guy - Westbourne

Praise for Sophie

Mrs Kerri Bower
16th Jun 2026
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

Always a pleasure
Love chatting with her
And always make s a good job of my hair extensions…

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Response from William Guy - Westbourne

HI Kerri,

Thank you so much for your lovely review! We are delighted to know that you had a pleasant experience at our salon. We take great pride in providing exceptional services to all our clients and it brings us joy to hear that you enjoyed chatting with us during your visit.

We are also glad to hear that you are happy with your hair extensions. Our team always strives to deliver the best results and it means a lot to us when our clients appreciate our efforts. If you have not already done so we would love for you to kindly review us on google as this helps to support our business:)

We look forward to having you back at William Guy - Westbourne soon for another wonderful experience.

Best regards,
Kim & The team at William Guy - Westbourne

Excellent cut

Mrs June Haskell
16th Jun 2026
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

Didn’t know what to expect, first visit to the salon, Michelle was very welcoming and friendly, I explained how I would like my hair cut and styled and this was achieved perfectly. Definitely recommend.

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Response from William Guy - Westbourne

Hi June,

Thank you so much for taking the time to review your recent visit to our salon. We are so pleased to hear that you enjoyed your experience with us and were happy with the result of your hair cut and style. It means a lot to us that you would recommend us to others.

Our team at William Guy - Westbourne strives to make all our clients feel welcome and comfortable during their visit. We are happy to hear that Michelle was able to make you feel at ease and understood your hair goals perfectly. If you have not already done so we would love for you to kindly review us on google as this helps to support our business:)

We look forward to seeing you again and making your future visits just as enjoyable. Thank you again for choosing our salon, we truly appreciate it.

Warm regards,
Kim &The William Guy - Westbourne team

Found a hairdresser I trust :)

Sandra
13th Jun 2026
Team Member: Lena
5.0
Appointment verified by SaloniQ Software

Lovely salon with such a friendly and welcoming team 😊

Lena really listened to what I wanted and gave me the perfect soft, natural haircut. My hair feels lighter and still feels like me — I’m genuinely so happy with the result.

Will definitely be back :)

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Response from William Guy - Westbourne

Hi Sandra,

Thank you so much for leaving such a kind review! It means a lot to our team at William Guy - Westbourne.

We are glad that Lena was able to give you the perfect soft and natural haircut that you wanted. We always strive to listen to our clients' needs and deliver the best results so we are happy to hear that you are genuinely so happy with the outcome. Your satisfaction is our top priority.

We can't wait to have you back in our salon again soon! If there's anything else we can do to make your experience even better, please do not hesitate to let us know.

Take care and see you soon!

Warm regards,
Kim & The team at William Guy - Westbourne

James

Miss Marie Dunne
9th Jun 2026
5.0
Appointment verified by SaloniQ Software

James was friendly, polite, and Professional. He listened to my description of the hairstyle I wanted and gave me exactly that
I'm very pleased with the result.
A short bob ! I will def book my next appt with James

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Response from William Guy - Westbourne

Hi Marie,

Thank you for taking the time to leave a review for our salon. We are thrilled to hear that you had a positive experience with James and that he provided you with the exact hairstyle you wanted. It's wonderful to know that you are pleased with the result and we appreciate your kind words about James' friendly and professional service.

We look forward to seeing you again for your next appointment with James. We are confident that he will continue to provide you with top-notch service and the perfect hairstyle. Thank you for choosing our salon and for being a valued customer. If you have not already done so we would love for you to kindly review us on google as well as this helps to support our business:)

Best regards,

Kim & The Team at William Guy - Westbourne

Cut and face frame

Miss Nicola Mcfarlane
7th Jun 2026
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

Lovely service Michelle cut my hair to suit my features she did really good job and her customer service was spectacular.

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Response from William Guy - Westbourne

Hi Nicola,
Thank you for taking the time to leave us such a kind review! We're thrilled to hear that Michelle was able to give you a great haircut that suits your features and that you enjoyed her exceptional customer service. We strive to provide all of our clients with a lovely experience at our salon, and it sounds like we accomplished that with you. We hope to see you again soon for your next haircut!
Best Regards
Kim & The team at William Guy - Westbourne