Saks Hair Exeter

2 Bampfylde Lane, Princesshay, Exeter, Devon, EX1 1GQ

About us

Our award-winning Saks Exeter hair salon at Bampfylde Lane, Princesshay Shopping Centre is super-special. Ellie Wilson and our team of expert stylists love creating head-turning cuts, colours and styles. All day. Every day. Our hairdressers are L’Oréal Colour Degree specialists too… this is the highest accolade for a colourist to achieve don’t cha know! And did you know we’ve recently won another two awards including Hair salon of the Year 2021 and Laura bagged the Hair Achievement Award too. We couldn’t be happier!

Plus, as we’re part of Saks UK, our hairdressers gets heaps of opportunities to style backstage at glam events and shows, keeping us on our toes creatively. We love inspiring you with our ideas and expertise. Everything we do is to make you feel special and be the best that you can be.

If you’re looking for a new salon why not book in as we’d love to show you what all the fuss is about.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 09:00 - 18:00
Sunday 09:00 - 18:00

Services

Hair

Our work

Reviews

4.91
798 verified reviews
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Value
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Filter by rating

Would 100% recommend Codi

Kimberley Morton
18th Mar 2026
Team Member: Codi
5.0
Appointment verified by SaloniQ Software

Fantastic service from start to finish. Codi talked me through every step clearly and made the whole process feel easy and stress-free. I really appreciated the time and care taken to explain everything. Would definitely recommend!
Love my new style.
Massage was lovely ☺️

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Response from Saks Hair Exeter

Dear Kimberley,

Thank you for taking the time to leave such a lovely review for us! We're so glad to hear that you had a fantastic experience with Codi at our salon. Our team is always dedicated to providing clear communication and ensuring our clients feel at ease throughout their services.

We're thrilled that you love your new style and that the massage added that extra touch of relaxation to your visit. We truly appreciate your recommendation and look forward to seeing you again soon!

Best wishes

The Team at Saks Hair Exeter

Hair cut

Sarah-Jane Edwards
15th Mar 2026
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Another fantastic cut by Harriet.

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Response from Saks Hair Exeter

Hi Sarah-Jane,

Thank you for taking the time to leave us a review! We're so glad to hear that you had another fantastic cut by Harriet. She is an incredibly talented stylist and we will make sure to pass along your kind words to her.

We truly appreciate your support and hope to see you again soon for another wonderful experience at our salon.

Take care,

The team at Saks Hair Exeter

Lovely first experience

Josie Ronsen
15th Mar 2026
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

I was a bit nervous about changing salons but now I am regretting not doing it sooner! It was such a lovely experience and I am so pleased with the haircut. Thank you so much I will be back!

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Response from Saks Hair Exeter

Hi Josie,

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear about your positive experience at our salon and we're delighted that you're happy with your new haircut.

We completely understand any hesitation about changing salons, but we're so glad you took the leap and visited us. It was a pleasure having you in and we look forward to welcoming you back in the future.

Thanks again for your support and for choosing us for your hair needs!

Best wishes

The team at Saks Hair Exeter

Great

Jackie Bower
13th Mar 2026
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Chloé cut my hair just as I asked her to.
What a lovely lady!

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Response from Saks Hair Exeter

Hi Jackie,

Thank you so much for taking the time to leave a review for us! We're so glad to hear that Chloe was able to give you the haircut you wanted. We agree, she is a lovely lady and we're lucky to have her on our team!

We hope to see you again soon at Saks Hair Exeter!

Best wishes

The Saks Hair Exeter Team

Colour correction

Kate
13th Mar 2026
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Today I went to Saks for the first time. In the past 8 months I’ve had two hair disasters with two separate high end salons. One gave me a bleach bath without explaining after a toner they’d put on went wrong and the other coloured it not taking into account the colours I’d shown them which I’d been having done in my previous salon many years. The stylist nodded lots but completely ignored what I’d explained and did their own thing leaving my already fine hair over bleached dry and damaged with no low lights. I might add that for the pleasure of badly damaged hair from both salons I paid in excess of £230 each visit. I thought I’d give Saks a try. To say I was scared was an understatement. I told Chloe my story and said going to the hairdressers for me now is worse than going to the dentist! Chloe was beyond lovely, she listened to my tail of woe and completely understood why I was upset and picked up on my confidence being affected by the state of my brassy “ crown and glory”. I asked could she calm the colour down and she suggested some natural, soft low lights on the t-section. The result was fantastic! A complete transformation by something so simple. I am so pleased and feel like a massive cloud has been lifted. I finally feel like me again. Thank you Chloe, you have helped me more than you know.

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Response from Saks Hair Exeter

Dear Kate,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that your visit with us was a positive one.

We completely understand the frustration and disappointment that comes with a bad salon experience, especially after spending so much money. We are so sorry that you had to go through that, and we completely empathise with how nervous you must have been to try another salon.

It means the world to us that you felt comfortable enough to share your past experiences with Chloe. We are proud to have her as a part of our team, and we are overjoyed that she was able to turn things around for you. It is always a pleasure to help our clients feel confident and happy with their hair.

Thank you again for choosing Saks and allowing us to make a positive impact on your day. We look forward to seeing you again in the future and making every visit just as great as this one.

Best wishes

The team at Saks Hair Exeter

Saks Exeter

Nicola
12th Mar 2026
Team Member: Freya
5.0

Saks is a treat not just a haircut love the massage when getting hair washed 😊 Freya always makes my unruly hair look pretty

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Response from Saks Hair Exeter

Dear Nicola,

Thank you so much for taking the time to leave this kind review! We are thrilled to hear that you enjoyed your experience at our salon and that Freya was able to give you a great haircut. We agree - the hair wash massage is definitely a treat and one of our favorite parts of the visit too!

Our team takes pride in making our clients feel pampered and leave looking and feeling fabulous. We look forward to seeing you again soon and giving you another fantastic experience.

Take care and have a lovely day!

The team at Saks Hair Exeter

Fantastic experience

Jacqueline
11th Mar 2026
Team Member: Codi
5.0
Appointment verified by SaloniQ Software

Coco gave me a precision cut on my custom wig. Thoughtful and detailed she is a fantastic stylist thanks Codi!!

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Response from Saks Hair Exeter

Dear Jacqueline,

Thank you so much for taking the time to share your experience at our salon. We are delighted to hear that you were pleased with the results. We agree that Codi is a fantastic stylist and we will make sure to pass along your kind words to her.

Feedback like yours only motivates us to continue providing our clients with thoughtful and detailed services. We hope to see you again soon for your next appointment.

Best wishes from the team at Saks Hair Exeter.

Hair donation

Anonymous
10th Mar 2026
5.0

Chloe did a great job helping me get a big chop to donate my hair!

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Response from Saks Hair Exeter

Thank you so much for taking the time to leave us a review! We are so glad to hear that Chloe provided you with a great experience during your hair donation. We pride ourselves on providing excellent service and it's always wonderful to receive positive feedback like yours.

Thank you again for choosing our salon to help you with your big chop. We greatly appreciate your support and we hope to have the opportunity to serve you again in the future.

Best wishes
,
The team at Saks Hair Exeter

7 yr old girl

Nina Bailey
8th Mar 2026
Team Member: Hannah
5.0

I wish I could give more stars because Hannah was very gentle. I loved my head massage and my hair is amazing. I’d give a million stars. ❤️

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Response from Saks Hair Exeter

Hi Nina,

Thank you so much for taking the time to leave us a kind review. We're thrilled to hear that you had a great experience with Hannah and enjoyed your head massage. We always strive to provide our clients with the best hair services and we're so happy that you love your hair. It means a lot to us and we truly appreciate your support.

Take care and see you next time!

The team at Saks Hair Exeter

Fabulous restyle

Jodie Cooke
8th Mar 2026
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Thank you Chloe for being so lovely and doing such a fab restyle on my unloved hair. I’m so pleased with it x

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Response from Saks Hair Exeter

Hi Jodie,

We are delighted to hear that you had a great experience at our salon. Thank you for taking the time to share your feedback. We are thrilled that Chloe was able to give your hair a much-needed makeover and that you are pleased with the results.

Our team always aims to make our clients feel comfortable and leave the salon feeling happy and confident. It means a lot to us that we were able to achieve this with you.

We look forward to seeing you again at Saks Hair Exeter. Feel free to reach out to us anytime for all your hair needs.

Best wishes,

The Saks Hair Exeter Team

Love my hair!

Katie Worth
6th Mar 2026
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Honestly cannot thank Harriet enough! She never lets me down. Absolutely loving my new cut and colour after worrying about the dreaded greys taking over! Harriet is kind and knowledgeable, taking time to listen and understand her clients needs. I would highly recommend! ⭐️

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Response from Saks Hair Exeter

Hi Katie, thank you so much for taking the time to leave such a lovely review about your experience at our salon. We're thrilled to hear that Harriet was able to give you the perfect cut and colour. We'll be sure to pass on your kind words to Harriet, she's an incredible stylist and always goes above and beyond for her clients. We truly appreciate your recommendation and can't wait to welcome you back to our salon soon! Have a wonderful day.

The team at Saks Hair Exeter.

Always pleased with visit

Sally Yaxley
5th Mar 2026
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Hannah is very good at her job
She listens to what you want but also gives good advice and is always fun
Always pleased with result

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Response from Saks Hair Exeter

Dear Sally,

Thank you for taking the time to leave a review. We appreciate your kind words about Hannah and are delighted to hear that you were pleased with your result. Our team at Saks Hair Exeter always strives to listen to our clients' requests and provide valuable advice. We are glad that Hannah was able to do just that and make your experience fun.

We look forward to welcoming you back to our salon in the future.

The team at Saks Hair Exeter

Cut and blow dry

Twinks Read
4th Mar 2026
Team Member: Faye
5.0
Appointment verified by SaloniQ Software

Thank you Faye, brilliant hair cut and really helpful in sorting out what needed to be done with my hair.

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Response from Saks Hair Exeter

Hi Twinks,

Thank you so much for taking the time to leave a review for us! We're thrilled to hear that you had a great experience with Faye and that she was able to give you a brilliant haircut. Our team always strives to provide the best service possible and it's wonderful to see that reflected in your review.

We're also happy to hear that Faye was able to help you figure out the best plan for your hair. Our stylists are always here to offer tips and advice to ensure that you leave the salon feeling confident and satisfied.

Thank you again for choosing our salon and for your kind words. We hope to see you again soon!

Best wishes

The Saks Hair Exeter Team

Brilliant

Amanda
2nd Mar 2026
Team Member: Harriet
5.0

Lovely salon, & Harriet was absolutely brilliant, I explained what style & what I wanted from my restyle, to which she explained & talked through what would suit my hair best for what I needed. The cut & restyle is absolutely perfect, the whole experience was great, a lovely friendly salon to which I will definitely be back.

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Response from Saks Hair Exeter

Dear Amanda,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you had a lovely time and that you were happy with your restyle from Harriet. She is truly talented and we are lucky to have her on our team. Our goal is always to ensure that our clients feel comfortable and confident in their new look. We are delighted that we were able to achieve this for you.

We can't wait to see you again for your next appointment. We value your loyalty and it means a lot to us that you will be returning. In the meantime, if there is anything else we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your kind words and we look forward to seeing you soon!

Best wishes,

The team at Saks Hair Exeter

True pamper.

Mrs Kerry Bailey
2nd Mar 2026
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

As always a five star service. Every aspect of appointment is an experience.
Hannah can not be recommended enough. Always delivers above and beyond. Thank you whole team.

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Response from Saks Hair Exeter

Hi Kerry,

Thank you so much for your kind words about our salon and our stylist, Hannah! We are thrilled to hear that you always leave feeling like a new woman after your appointments. It means a lot to us that our clients are happy with their experiences at our salon.

We appreciate you taking the time to leave us a review and we can't wait to see you again soon!

Best wishes,

The team at Saks Hair Exeter

Cut and Colour

Joanne Mcdermott
2nd Mar 2026
Team Member: Freya
5.0
Appointment verified by SaloniQ Software

As always another exceptional cut and colour from Freya. Can’t recommend this salon enough, you’re truly made to feel special from the moment you arrive by all of the team.

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Response from Saks Hair Exeter

Hi Joanne,

Thank you so much for taking the time to leave us such a lovely review. We're thrilled to hear that you had another exceptional experience with Freya at our salon. Our team takes great pride in making our clients feel special and we're glad you felt that way from the moment you arrived.

We truly appreciate your recommendation and look forward to seeing you again soon.

Best wishes,

The Team at Saks Hair Exeter

Hair wash , cut and blow dry

Revathy Gayathri
2nd Mar 2026
2.0
Appointment verified by SaloniQ Software

I chose this salon expecting a high standard of service and precision. I showed a clear reference for visible face-framing layers with blunt ends and requested approximately three inches to be removed for added fullness. The length was adjusted accurately.

However, the requested face-framing layers were not visible, even after blow-drying. I raised this concern and agreed to further refinement in the front, but the result remained largely unchanged. As I did not want to compromise the overall length further, I chose not to proceed with additional cutting.

I was also informed that due to a previous nanoplastia treatment, my hair would not hold a soft curved finish. As it has been eight months since the treatment and I have successfully styled my hair with bends multiple times since, this explanation was confusing.

Additionally, I was offered a drink at the beginning of the appointment, but it was never brought. While this may seem minor, in a high-end setting these details contribute to the overall experience.

Overall, while the length was handled well, the layering and finishing did not reflect the reference provided or the standard I expected.

Unfortunately, I am unable to mention the stylist by name, as no introduction was made and I was not informed who would be carrying out my service.

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Response from Saks Hair Exeter

Dear Revathy,

Thank you for taking the time to share your experience with us. We are so sorry to hear that your visit did not meet your expectations and we apologise for any disappointment or inconvenience this may have caused you.

We strive to provide the best service possible to all our clients, and it is our priority to ensure that each guest leaves our salon feeling satisfied and happy with their hair. We are sorry that this was not the case for you.

We are grateful for your feedback, as it allows us to identify areas for improvement and make necessary changes to better serve our clients. Please rest assured that we have taken your comments on board and will work on addressing them.

We have called you to advise that we would love to welcome you back, free of charge, to correct anything which you are not happy with. This offer still stands so please do call us if you would like to book back in.

Thank you again for bringing this to our attention. We hope to have the opportunity to provide you with a truly exceptional experience in the future.

The Saks Hair Exeter Team

Amazing colorist

Isabel Clifton
1st Mar 2026
Team Member: Freya
4.5
Appointment verified by SaloniQ Software

Freya really took on board exactly what I wanted and I’m really pleased with the results thank you!

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Response from Saks Hair Exeter

Hi Isabel, thank you so much for taking the time to leave us a review. We're thrilled to hear that Freya was able to give you exactly what you wanted and that you're pleased with the results. We'll make sure to pass along your kind words to her. We hope to see you again soon for your next visit. Take care!

The Saks Hair Exeter team

Enjoyable

Mark Kitching
28th Feb 2026
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Excellent hair cut, good conversation will be back

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Response from Saks Hair Exeter

Hi Mark, thank you for taking the time to leave us a review. We are delighted to hear that you found our salon to be professional and we would love to have you back! Our team strives to provide the best services to all our clients and we are always happy to see satisfied customers. We can't wait to see you again soon at Saks Hair Exeter.
Take care!
Team at Saks Hair Exeter

Ms

Pauline Mitchell
27th Feb 2026
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Always great service and always a great cut and this time a colour change that feels right and worth trying - love the attention to detail!

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Response from Saks Hair Exeter

Hi Pauline,

Thank you so much for your lovely review! We're thrilled to hear that you had a great experience at our salon. Our team prides themselves on providing exceptional service and paying attention to every detail.

We appreciate your kind words and we hope to see you again soon for your next hair appointment.

Best wishes

The team at Saks Hair Exeter

Colour and Cut

Gillian Gordon
27th Feb 2026
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Fab - so pleased with the result !

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Response from Saks Hair Exeter

Hi Gillian,

Thank you for taking the time to leave us a review. We're delighted to hear that you were pleased with the result of your visit to our salon! It means a lot to us that you had a great experience with us.

We always strive to provide our clients with the best service and results, and we're glad we were able to surpass your expectations. We hope to see you again soon for your next hair appointment.

Best wishes

The team at Saks Hair Exeter

Another excellent colour and cut

Olivia Burrow
27th Feb 2026
Team Member: Faye
5.0
Appointment verified by SaloniQ Software

Another lovely colour by Faye, thank you! She really listens to what you are looking for and my highlights look really natural. Lovely cut too.

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Response from Saks Hair Exeter

Hi Olivia,

Thank you so much for taking the time to leave a review for us! We are thrilled to hear that you had another wonderful experience with Faye. She truly listens to her clients and strives to achieve natural-looking results, so we're glad to hear that was reflected in your highlights. We hope you also enjoy your lovely cut!

We appreciate your support and hope to have the pleasure of welcoming you back in the future.

Best wishes

The team at Saks Hair Exeter

First hair cut

Anonymous
25th Feb 2026
5.0

Fab first hair cut from Laura. I’m over the moon! Loved the massage chair! Will be back in April.

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Response from Saks Hair Exeter

Hi there!

Thank you so much for taking the time to leave us such a lovely review. We're glad to hear that you had a great experience with Laura and enjoyed our massage chair. We can't wait to see you again in April!

We truly appreciate your support and look forward to giving you another fabulous haircut.

Take care and have a great day.

Team at Saks Hair Exeter

Excellent haircut & massages of course

Lesley Crane
25th Feb 2026
Team Member: Laura
4.5
Appointment verified by SaloniQ Software

Very short haircut but easy to care for & it will grow quickly. Hoping for some warmer & sunnier weather for my neck! Laura is the best & treats me kindly as she knows I’m a full time carer. Great salon.

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Response from Saks Hair Exeter

Hi Lesley,

Thank you for taking the time to leave us a review. We are thrilled to hear that you enjoyed your recent haircut with Laura. We are all about making sure our clients have a positive and easy experience with their new haircuts, so we are delighted to know that you are happy.

We understand the importance of treating everyone kindly and specially, and we are happy to have Laura as part of our team. We hope for some warm and sunny weather for you too, to show off your fabulous new haircut!

Thank you for trusting us with your hair, Lesley. We appreciate your support and look forward to seeing you again soon.

Best wishes

The Team at Saks Hair Exeter

First experience for my daughter

Carlos Junior
25th Feb 2026
4.5
Appointment verified by SaloniQ Software

Beautiful place, comfortable, most staff very smiley and friendly, great service, happy with the result.

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Response from Saks Hair Exeter

Hi Carlos,

Thank you so much for leaving us a lovely review. We are delighted to hear that you enjoyed your experience at our salon and were happy with the results. Our team takes great pride in providing a comfortable and friendly atmosphere for our clients, and we are thrilled to hear that you felt welcomed and well taken care of.

We appreciate your kind words about our service and staff. We always strive to ensure that every client leaves feeling satisfied and it brings us joy to know we have achieved that with you. Thank you once again for choosing our salon and we look forward to seeing you again soon.
,
The team at Saks Hair Exeter

Another fantastic style

Rubie Briars
24th Feb 2026
Team Member: Faye
5.0
Appointment verified by SaloniQ Software

Complete restyle out of the blue for Faye but as normal coped well and more than happy with her professionalism

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Response from Saks Hair Exeter

Dear Rubie,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you were more than happy with your recent restyle with Faye. Our team at Saks Hair Exeter always strives to provide the highest level of professionalism and we are glad to hear that you felt well-cared for during your visit.

We appreciate your support and look forward to welcoming you back to our salon soon.

Best wishes

The Team at Saks Hair Exeter

Ms

Sarah
22nd Feb 2026
Team Member: Freya
5.0

Freya- not sure which one but not the premier stylist… Freya was kind, efficient and gave me the best cut, colour and style. The person washing my hair was bright, happy and gave the best head massage Great team

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Response from Saks Hair Exeter

Dear Sarah,

Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that you had a great experience at our salon and that Freya provided you with the best cut, colour, and style. We truly appreciate your kind words about our team, and we will be sure to pass along your compliments to Freya and our hair washing expert. We are pleased to know that they were able to make your visit with us even more enjoyable.

We look forward to welcoming you back to our salon in the future and providing you with another fantastic experience.

Best wishes,
The team at Saks Hair Exeter

Another lovely cut

Isla Tibble
21st Feb 2026
Team Member: Paula
5.0

Another lovely experience for my daughter

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Response from Saks Hair Exeter

Hi Isla, thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your daughter had another lovely experience with us. We always strive to ensure that every visit to our salon is enjoyable and memorable. Thank you for choosing us for your daughter's hair care needs. We truly appreciate your loyalty and support. Can't wait to see you both again soon!

Best wishes - The Team at Saks Hair Exeter.

Excellent Salon

Lisa Valler
21st Feb 2026
Team Member: Paula
5.0
Appointment verified by SaloniQ Software

Very relaxing experience , everyone is professional and friendly . I’m always happy with my cut and colour .

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Response from Saks Hair Exeter

Hi Lisa, thank you for taking the time to leave us such a lovely review! We're thrilled to hear that you had a relaxing experience at our salon and that our team made you feel welcome and comfortable. It's always our goal to provide professional and friendly service to our clients, and we're glad that we were able to do that for you. Nothing makes us happier than knowing our clients are happy with their cut and color. We appreciate your support and can't wait to see you again for your next appointment. Take care!

The team at Saks Hair Exeter.

Incredible experience

Valeria Yuen
21st Feb 2026
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Thank you so much, Chloe! I’ve had the most wonderful experience! I really appreciate that you made the whole experience super comfortable and giving loads of tips and tricks to take forward!

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Response from Saks Hair Exeter

Hi Valeria,

Thanks for taking the time to share your positive experience at our salon. We're glad to hear that you had a wonderful time during your visit. Our team always aims to create a comfortable and enjoyable experience for our clients while also providing helpful tips and tricks to take home.

We truly value your feedback and we hope to see you again soon for another great hair experience.

Best wishes,

The team at Saks Hair Exeter

Cut & Blow Dry

Sarah
21st Feb 2026
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Laura took great care to understand my haircut and recreated it really well - shorter, lighter and feeling better than it has done in years. I will be back !

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Response from Saks Hair Exeter

Hi Sarah,

Thank you so much for your positive review! We are thrilled to hear that Laura was able to understand your haircut needs and deliver a shorter, lighter, and better style for you. It's always our goal to provide our clients with the best service and we are glad to hear that you will be returning.

We look forward to seeing you again soon and creating more great hair moments for you.

Best wishes,

The team at Saks Hair Exeter

Amazing!

Hannah H
20th Feb 2026
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Honestly one of the best experiences I’ve ever had at the hairdressers. I went in feeling a bit nervous and Chloe put my mind at ease straight away! The whole team was very attentive, friendly and could answer all my questions. Thank you so much!

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Response from Saks Hair Exeter

Hi Hannah,

Thank you so much for your lovely review! We are delighted to hear that your experience at our salon was one of the best you've ever had. Our team here at Saks Hair Exeter strives to create a welcoming and comfortable atmosphere for all our clients.

It's great to hear that Chloe was able to put your nerves at ease and that our team was attentive and friendly. We always aim to provide exceptional service and make sure all your questions are answered.

We can't thank you enough for choosing our salon and we hope to see you again soon!

Best wishes,

The team at Saks Hair Exeter

Cut and blow dry

Nicky Hall
19th Feb 2026
Team Member: Faye
5.0
Appointment verified by SaloniQ Software

As always, amazing

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Response from Saks Hair Exeter

Hi Nicky, thanks so much for taking the time to leave us a review! We're so glad to hear that you had an amazing experience at our salon. We strive to provide top-quality services and it's always great to receive positive feedback. Your satisfaction means a lot to our team and we're looking forward to seeing you again soon. Have a lovely day!

The team at Saks Hair Exeter

Great result,

Karen Virgo
18th Feb 2026
Team Member: Faye
5.0
Appointment verified by SaloniQ Software

Faye has once again done a great job with my colour, I'd always be happy to recommend her and all the others who were involved with my colour and blow dry today.

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Response from Saks Hair Exeter

Hi Karen,

Thank you so much for your kind words and for taking the time to share your experience at our salon. We are thrilled to hear that Faye and the rest of our team provided you with excellent service for your recent colour and blow dry.

We truly value your recommendation and are happy to have you as a satisfied client. We look forward to seeing you again soon for another enjoyable visit at our salon.

Best wishes,

The Saks Hair Exeter Team

Cut & Blow dry

Sheila Shannon
18th Feb 2026
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Efficient service as always including Recption.

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Response from Saks Hair Exeter

Dear Sheila,

Thank you for taking the time to leave us a review. We appreciate your loyalty and are thrilled to hear that you had an efficient experience with our team, including reception. Your satisfaction is our top priority and we're happy to know that we continue to meet your expectations.

We look forward to seeing you again soon for your next appointment.

Best wishes from the team at Saks Hair Exeter.

Snip snip

Suzi Morgan
17th Feb 2026
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

I have been with Saks for years and have seen stylists come and go. Chloe and me met when my other stylist jumped ship. How happy am I that I now have a gal pal who gets me, knows my hair and has finally found me the style and management that works. Perfectly. Love sitting in the chair. Chatting and have 100% faith that Chloe k owns what she’s doing and what works for me. A joy. Thank you.

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Response from Saks Hair Exeter

Dear Suzi,

Thank you for leaving such a wonderful review! We are so happy to have had you as a loyal customer for so long and are so happy you have found your perfect stylist in Chloe. We are thrilled to know that she understands your hair and has been able to give you a style that works perfectly for you. It's always a delight to have a great conversation while getting your hair done, and we're glad that your experience with Chloe has been enjoyable. Thank you again for your kind words, and we look forward to seeing you at our salon again soon!

Best wishes,

The team at Saks Hair Exeter

Hair tint

Kate Aylott
17th Feb 2026
Team Member: Codi
5.0
Appointment verified by SaloniQ Software

Codi was very helpful
Giving me advice on my colour . Friendly staff.

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Response from Saks Hair Exeter

Dear Kate,

Thank you for taking the time to leave a review for our salon. We are so glad to hear that you had a positive experience with Codi! Our team at Saks Hair Exeter is dedicated to providing not only excellent services, but also helpful advice to our clients.

We strive to create a friendly and welcoming atmosphere for all of our clients, and we are happy to know that you felt comfortable with our staff. We appreciate your feedback and look forward to seeing you again in the future.

Best wishes,

The team at Saks Hair Exeter

Mrs

Jenny House
17th Feb 2026
Team Member: Codi
5.0
Appointment verified by SaloniQ Software

Excellent hair experience with Codi 🤗 It’s the 1st time I have been to Saks & Codi did exactly what I wanted.I will definitely use Codi again & Well Done 😊

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Response from Saks Hair Exeter

Dear Jenny,

Thank you so much for your kind words and for choosing our salon for your hair needs. We are delighted to hear that you had an excellent experience with Codi, and that she was able to deliver exactly what you wanted. We will make sure to pass on your praises to her.

It means a lot to us that you would choose to return to our salon and to use Codi's services again. We strive to provide our clients with the best possible experience, so it's wonderful to know that we have succeeded in doing so for you.

Thank you for your support and for taking the time to leave us a review. We can't wait to welcome you back to Saks Hair for your next appointment.

Best wishes,

The Saks Hair team

Lovely haircut

Faye Wilson
16th Feb 2026
Team Member: Freya
5.0

Love my new haircut. Freya did exactly what i asked for.

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Response from Saks Hair Exeter

Dear Faye,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you love your new haircut done by Freya. We always strive to give our clients the exact look they want, so it's great to know we were able to achieve that for you.

We hope you continue to enjoy your new haircut and please don't hesitate to let us know if there's anything else we can do to make your experience with us even better. We look forward to seeing you again for your next appointment!

Best wishes,

The Saks Hair Exeter team

Fantastic experience

Natalie Kwan
16th Feb 2026
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

A fantastic experience from front desk, hair wash (and massage), through to the hair cut and aftercare. All the staff members were friendly and attentive - making my entire experience amazing! I absolutely love my hair cut- thank you Hannah! x

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Response from Saks Hair Exeter

Hi Natalie,

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your second visit to our salon was just as fantastic as the first.

We are happy to know that our team members, from the front desk to the hair wash, made your whole experience amazing. Our staff takes pride in their friendliness and attentiveness, so we are glad to hear they made you feel comfortable and well taken care of.

And a big shoutout to our amazing stylist, Hannah! We are so pleased that you love your new haircut, she will be delighted to hear your kind words.

We appreciate your support and can't wait to see you again at Saks Hair Exeter.

Best wishes,

The team at Saks Hair Exeter

My salon experience.

Teresa Canniford
16th Feb 2026
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

I have had several different styists and always happy. Relaxing , feet up ,having a massage whilst hair is washed and head massage too.Peaceful salon, love the cuppa and biscuit. Moment to myself.x

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Response from Saks Hair Exeter

Hi Teresa,

Thank you so much for taking the time to leave a review for us. We're thrilled to hear that you've been happy with your experiences at our salon. Our team always strives to create a relaxing and peaceful atmosphere for our clients, and we're glad you've been able to enjoy a moment to yourself with a cuppa and biscuit. We're also happy to know that you've received great service from our various stylists and enjoyed the added bonus of a massage and head massage during your visit. We hope to see you again soon!

Best wishes,

The team at Saks Hair Exeter

Colour and cut

Clare Martin
15th Feb 2026
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Fantastic colour and cut by Harriet. As ever, SAKs was clean, calm and friendly.

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Response from Saks Hair Exeter

Hi Clare, thank you so much for taking the time to write such a lovely review! We're thrilled to hear that you had a fantastic experience with Harriet and that our salon was clean, calm, and friendly as always. We strive to create a comfortable and welcoming environment for all our clients, so it's great to know that we achieved that for you. We appreciate your support and hope to see you again soon. Take care!
The team at Saks Hair Exeter

Always a cut above

Mr Jeff Lawrence (Segway)
15th Feb 2026
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Just a perfect team, if I’m not getting my haircut by Hanna or Harriet, it’s another one of the amazing team. I wish I could give it more than 10 out of 10.see you soon guys

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Response from Saks Hair Exeter

Hi Jeff,

Thank you for taking the time to leave us such a kind review! We are delighted to hear that you had a great experience with our team, especially Hanna, Harriet, and our other talented stylists. Your rating means a lot to us, and we are glad to have exceeded your expectations. We can't wait to have you back at our salon soon!

Best wishes,

The Saks Hair Exeter Team

Excellent Salon and customer service

Violet Bailey
14th Feb 2026
Team Member: Codi
5.0
Appointment verified by SaloniQ Software

Codi was really friendly and cut and blowed my daughter’s hair beautifully. They made me a cappuccino whilst I waited.
Receptionist super friendly and welcoming.

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Response from Saks Hair Exeter

Hi Violet,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you and your daughter had a great experience at our salon. Our team takes great pride in providing friendly and welcoming service, and we appreciate you noticing that. We are also glad to hear that you enjoyed our cappuccino while you waited for your daughter.

We'll make sure to pass along your compliments to Codi for her beautiful cut and blowdry. We hope to see you both again soon!

Best wishes,

The team at Saks Hair Exeter

Fab Highlights by Harriet

Jen
13th Feb 2026
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Thankyou for my fab blonde highlights! Very pleased 😀

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Response from Saks Hair Exeter

Hi Jen, we are so happy to hear that you loved your blonde highlights by Harriet! Thank you for taking the time to share your feedback with us. It's always a pleasure to know that our customers are satisfied with their experience at our salon. We will make sure to pass on your kind words to Harriet. Thank you for choosing us for your hair needs and we can't wait to see you again soon! Best wishes, The Saks Hair Exeter team.

Always a delight!

Caroline Davis
12th Feb 2026
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Always a wonderful welcome. Lovely hair wash from Caitlin. The salon is clean, modern, great coffee!
Laura is such a great stylist, listens to what I want and checks with me throughout the session. I always leave more than happy with my new hairstyle.

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Response from Saks Hair Exeter

Hi Caroline,

Thank you so much for your lovely review about your recent visit to our salon. We're thrilled to hear that you had a wonderful experience with us and that our team took such good care of you.

We're glad you enjoyed the modern and clean atmosphere of our salon, as well as the great coffee! It's always our goal to make sure our clients feel comfortable and relaxed during their visit.

Caitlin and Laura will be delighted to hear your praise. We pride ourselves on listening carefully to our clients and checking in with them throughout the session to ensure their satisfaction. We're so happy to hear that you left our salon feeling more than happy with your new hairstyle.

Thank you again for your kind words, Caroline. We can't wait to have you back at Saks Hair Exeter in the future.

Best wishes,

The team at Saks Hair Exeter

Fantastic

Miss Lesley Back
11th Feb 2026
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

I met Chloe for the first time yesterday and I was literally blown away. She is so friendly listened to exactly what I wanted ( I’m super fussy about my fringe and it was perfect) Chloe took a lot of time checking in and conversation was a breeze I felt totally at ease . She worked some magic on my hair . I can honestly say I left feeling on top of the world . I can’t wait for future bookings with her .

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Response from Saks Hair Exeter

Hi Lesley,

Thank you so much for taking the time to leave us a review. We are thrilled to hear about your experience with Chloe at our salon. We couldn't agree more that she is a great listener, and it's wonderful to know that you felt at ease during your visit. We are so glad she was able to work her magic on your hair and leave you feeling on top of the world! We look forward to seeing you again for future bookings with Chloe.

Best wishes,

The Saks Hair Exeter team

Always amazing

Charlotte Hockey
8th Feb 2026
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Always love my visits to Saks. So relaxing, staff are always so friendly & attentive. Hannah was amazing, really listened to what I wanted & was cautious about getting the length right for me (so important if you're nervous to get bangs/a shorter style I was!!). So happy with the results. I wouldn't go anywhere else for my hair anymore, the peace of mind of getting such good service is well worth the pennies. Thank you! Xx

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Response from Saks Hair Exeter

Hi Charlotte,

We're so thrilled to hear that you always enjoy your visits to our salon. Thank you for taking the time to leave such a lovely review and for trusting us with your hair.

We're glad that Hannah was able to give you the perfect haircut and take care of your concerns about getting a shorter style. We'll be sure to pass on your kind words to her.

It means a lot to us that you wouldn't go anywhere else for your hair. Your satisfaction and peace of mind are our top priorities, so we're happy to know that our service is well worth it.

Thank you again for choosing us, Charlotte! We can't wait to see you again soon.

Best wishes,

The team at Saks Hair Exeter

Ms

Susan Ridsdale
7th Feb 2026
Team Member: Faye
5.0

Excellent service . Listened to my wishes and I ended up with a super haircut.

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Response from Saks Hair Exeter

Hi Susan,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you were happy with our services, especially your haircut! Our team always strives to listen to our clients' wishes and deliver the best results possible. We truly appreciate your kind words and hope to see you again soon for your next hair appointment.

Take care,

The Team at Saks Hair Exeter

Hair appointment

Carmen Hicks
7th Feb 2026
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

I had another fantastic experience today with the lovely Harriet, she's very friendly, professional and fantastic at her job. I always enjoy my visits to salon,everyone is friendly and a great place to visit. I am looking forward to the next visit 😊

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Response from Saks Hair Exeter

Hi Carmen, we are thrilled to hear that your experience at our salon with Harriet was fantastic! Thank you for your kind words about her and our team. We pride ourselves on providing a friendly and professional atmosphere for all our clients. We are excited to have you back for your next visit, and we will make sure to provide you with the same great experience. See you soon! The team at Saks Hair Exeter