Pure Hair & Spa

Have been attending this salon for several years now. I had an appointment today and was contacted early to say my stylist was off sick today. My heart sank as I really needed to get colour done. I needn't have worried though as I was offered 2 alternative stylists today when I thought I would have to be offered another day. Helen took over and I wasn't disappointed. Great cut and colour and great service. I did have to wait a bit for my cut but this wasn't too long considering I had been fitted in.

I couldn't fault how accommodating they were. Well done :))

Just returned from a Hollywood wax and I've got to say it was the best one I've ever had. I usually have sugaring at another salon but due to my beatician being off ill, I booked in at Shear Success after a recommendation. From the minute I walked in the door it was a faultless experience and I was to feel at home and relaxed. Painless, relaxing and efficient. Extremely pleased with the results and will be recommending to all! More expensive than my usual treatment but worth every penny.

Thanks Paula!

Just returned from a Hollywood wax and I've got to say it was the best one I've ever had. I usually have sugaring at another salon but due to my beatician being off ill, I booked in at Shear Success after a recommendation. From the minute I walked in the door it was a faultless experience and I was to feel at home and relaxed. Painless, relaxing and efficient. Extremely pleased with the results and will be recommending to all! More expensive than my usual treatment but worth every penny.

Thanks Paula!

Ryan did a really good job today of both my girls hair. He is really good with children

I visited the salon for the first time yesterday and I am very impressed. Max was so professional and extremely friendly. The salon is really beautiful and smelt so good. Every detail was high quality. My hair is a fantastic colour and was finished very well.

Excellent service, expert advice and lovely, relaxing atmosphere, the best salon in the Birmingham area.
And thanks Ryan for making me look and feel 10 years younger!! xxx

Paula was lovely, it was nice how she was chatty and nice to speak to.

I started coming to the salon after a couple of bad experience at different salons . So i waa quite nervous when i made my appointment. And I explained all of this on the phone so i went for my consultation. And i was pleased with what helen told me and i new it was all right because being a hairdresser myself its always hard . The atmosphere is always relaxing and friendly and i really do enjoy going . I love my cups of teas etc and you can really chill . And i love the wide range of products you can buy . And my hair is getting back to how it use to be .

I have been having my hair done at Shear a Success now for about 15 years and have never felt the need to wander elsewhere. The staff are wonderful and for around a year now I have been having my hair done by Ryan. Ryan began to do my hair before he was officially qualified and it was of an impressive standard then and has now gone from strength to strength. Amazing. I can't recommend him highly enough.
Jennie

Always a pleasure to come into the Shear Success salon. All of the staff make you feel welcome and that you are special. Helen my stylist is warm and with such a sunny disposition. She always listens to what I say and advises me and the end result is always perfect thank you Helen. The hospitality with drinks and snacks always welcome. All of the staff are well trained in all of the products. Lynne Linford

Thanks Helen for another great child haircut. Snacks, drinks and the iPad are always a winner with my boys too :)

Another totally relaxing massage and beautiful Shellac nails - Paula you are amazing - just love Shear Success
Already booked in next week with Mo for hair and more spa treatments the week after-worth every penny!!!!

Really happy at this salon, free complimentary massage, really friendly and relaxing atmosphere. Helen makes you feel very relaxed and is a brilliant hairdresser.

Really friendly, free massage, great coffee, fab stylists, best hairdressers i have ever been too. Helen lovely and friendly.

I started coming to shear success because the reviews were great and my husband had recommended them. The salon is very clean fresh and welcoming. The staff are always friendly and helpful. I think a lovely touch is the choice of refreshments you are offered.
I came here for my first short haircut in 20 years and it looked fabulous. My hairdresser is Helen and I highly recommend her.
Great place and good prices too.

Ryan is extremely welcoming and makes sure you feel fully comfortable, he is talkative and makes sure you never get bored on your visit. Leaving me with lovely beautiful flowing hair which was exactly what i asked for, i would definitely recommend it to others!

As always another amazing experience at Shear Success.... Showed Laura yet another picture of the hair colour I'd like to achieve and she consulted with me and made it look beautiful. A massage, a cup of fruit tea, deep conditioning hit treat along with hand/arm massage....I always walk out of there feeling totally pampered with yet again a glossy head of hair. Every 6 weeks just isn't enough - I'd go every day if I could. Xx

Ryan is lovely, he's attentive, good fun always chatty and does my hair lovely every time.

A revisit to get my hair cut with Laura, and yet another excellent experience. I have only been 3 times, but I love coming here and wouldn't trust anyone else with my hair now! Laura is friendly, professional, lovely to chat to and knows exactly how to cut and style my hair for the thickness and length that it is, meaning it is more manageable and easy for me to replicate the look at home.
Thank you!

As always a warm welcome from all the team.
Service second to none.
Coffee followed by a relaxing head massage.
Then as usual Mo consults with me about my needs. Then gets into action, resulting in a lovely
satisfying hair do. Never disappoints!
I've been coming to the Salon for over 15 years & love the experience of time out and the feeling of being Special. Thank you to all the Team!

I find the service I receive in Shear Success to be excellent. It's always easy to get a convenient appointment and I feel relaxed as soon as I walk in and smell all the lovely Aveda products. I am always happy with the way Ryancuts my thick, unruly, curly hair. This time my hi-lights were lovely and shiny and covered up the grey hair! My three year old loves coming to get her hair cut here too! Probably because Ryan and Max give her juice and lollipops!

Thank u for my lovely salon experience as always. Great nails by Ryan and beautiful hair by Katie. Really pleased

As always, Paula worked skilfully and patiently on my nails. They are lovely! Many thanks! See you again soon!

I have suffered with alopeccia for a number of years and the support and advice I have received from the team especially Helen has been amazing. I have always felt comfortable and never self conscious of my bald patches all down to the wonderful staff.

After numerous failed attempts at getting the right haircut, I was thrilled to visit Shear Success and get it done right. Not only is my cut stunning, but the level of service is much higher than you would usually get- great drinks list, massage, a decent length of time taken to perfect the style. Really happy and will definitely be back.

Another fabulous visit to Shear Success. As ever Ryan was entertaining and professional, a pleasure and already looking forward to my next visit as we have already decided on my next 'do'. Love my hair Ryan, thank you xxx

Shear Success salon has a high level of service, talent and expertise. Angela has looked after my very curly hair for several years now and can work magic on it! She manages to blend my highlights in a way that I can go months without my roots done and it still looks good. There is a lovely atmosphere throughout the salon and whenever I go I am always made to feel special. The salon decor is tasteful and relaxing. All the staff are lovely and very well trained. The Aveda products use flower and plant essences and smell delightful! They are not cheap, but do last a long time. I can thoroughly recommend the Spa, too!

I was bored of my hair so i gave you guys a call with no idea what to do with my hair i was stuck. booking on the phone was quick simple and easy and was found a time that suited me perfect so quickly and with that i was booked in with Ryan. The colour and cut i have received was above and beyond any i have had at any other hair salon. Ryan went through every aspect of my hair cut and colour vigorously using the help of photos on the ipad which i feel is a amazing idea! the cut was perfect and suited me so well along with my colour. He was so lovely, professional and so funny i left with my sides split! after a bottle of complimentary wine and some glossy mags i knew i could not be any happier. Ryan is an asset to your company and i will be returning for him i have already booked my next appointment. Well done Shear Success! 5 stars xxx

Feel like my bones have melted! So relaxed x

Booked my mum and I in for nail appointments at the salon. From booking the appointments to the end result I have been extremely impressed. We were made to feel very welcome from the get go and offered drinks and to sit together throughout the treatments. There is a very relaxed atmosphere at the salon and we were also given a tour of the spa which could rival any of the bigger spas out there. The care and attention the staff put into their jobs was evident. Paula is a professional, friendly and accomplished technician. The time she took on the treatment gave an excellent end result. The salon offers a range of treatments and I am seriously considering changing to them for my hair too. They offer a full drinks menu ( to include a relaxing glass of wine!) they are also open late. What's not to like?! Paula we will be back, thanks so much for looking after us.

Had an eyebrow wax and manicure from Paula .. as always very friendly and professional as always just makes you want to keeping back for more. All the the staff are always so helpful and friendly

I arrived at Shear Success today very tired and stressed - Max listened carefully to what I needed from a hair cut, gave me good advice about looking after the condition of my hair and then gave me a reinvigorating head massage - all just what I needed! And then my hair cut was perfect - the style has sprung back to life and Max has showed me how to style it - fantastic work! Thank you!

My first time at Shear Success, and it's beautiful inside. I was made very welcome and Laura my stylist listened intently to what I wanted. I was having a hit scissor cut to seal the ends of my hair and it does already feel very different from my usual cut. Would go again. Recommended.

Fantastic wax today by Paula. She helped me relax and had a huge amount of knowledge which made me feel even more at ease. The wax wasn't anywhere as painful as I've experienced at other salons. Will definitely be back again! Thank you :)

It was my first time to Shear Success and I called up very last minute and I was managed to get seen just half an hour later which was great. Customer service and hospitality is extremely important to me and from the minute I arrived at the salon I felt at ease and welcomed.
I had the delight of Max who sorted my hair for me and he is a gem. A very friendly and professional gentleman who was lovely to chat to and very helpful in terms of hair advice.
I was surprised by a lovely head neck and shoulder massage and then had a shampoo, cut and blow dry. The total came to £39 with my £10 discount for being there for the first time and I think this was extremely well priced for the product and wonderful service that I received.
I don't leave reviews often but i feel that this salon needs a big mention with special thanks to Max, it's because of his kind hospitality and friendly nature that I will definitely be returning so thank you very much!

The booking wasn't processed correctly, the times were incorrect and the wrong treatment put in. We wanted something specific and spoke to the nail technician but someone else did it, who was lovely but hadn't done anything like it before. She did well considering what we wanted however, we should not have been charged full price as the experience just wasn't there. Having now spoken to other ladies who have nail art they advised me that £33 is expensive and to try somewhere else to get the detail just right. Lovely friendly staff at the salon.

It is a lovely relaxing experience right from walking through the door. I was offered a drink which came with a biscuit and then a relaxing mini massage all before my hair treatments which mere my opinion was considered before the lovely young man cut my hair. 10 out of 10 in my book can't wait to go again.

Felt welcomed to the Sutton branch. Offered drinks and seat quickly. Kept waiting for a period of time although I arrived on time; although salon appeared empty apart from the one client upstairs. Hairdresser engaged well and understood my needs. Lovely personality. Very professional. Very happy with my cut and style.

Max did an excellent job as always. Lovely clean salon, welcoming atmosphere and excellent staff. Never disappointed.

My hairdressing experience was just fabulous. The team are so friendly. Max makes my hair look incredible and he even escorted me to my car with an umbrella so my hair did not get ruined. Mini massage, mince pie,coffee and chat plus wonderful products. What more could I want.

My hairdressing experience was just fabulous. The team are so friendly. Max makes my hair look incredible and he even escorted me to my car with an umbrella so my hair did not get ruined. Mini massage, mince pie,coffee and chat plus wonderful products. What more could I want.

Great Salon very friendly and lovely atmosphere. I have been going to the salon for many years and always come out very happy with anything I have had done. I would highly recommend a visit,

Excellent as always. Thank you

Aveda is a brilliant option for organic hair colouring. The product doesn't smell strong and doesn't feel funny when it's applied .My hair feel v.nourished. Service is exemplary especially with all the complementary massages. I would highly recommend .

Great experience as always, take my son along also and they always accommodate us both.

I went for a shampoo & wash, Helen was brilliant, she gave me a shoulder massage which really de stressed me. Would recommend Shear Success experience.

With a six month old girl and the end of maternity leave in site, a new hairstyle was what I needed. Ryan produced a 'new me' ready to face the world of work, and a new job.

Good consultation, nice cut and a lovely finish.

Both myself and my 2 year old daughter were well looked after. Staff were lovely and friendly. Supplied with drinks and a biscuit my daughter was happy. Cup of tea and a head massage equals a happy parent! A great cut and a lovely atmosphere means we will be back!

I've had some pretty rough experiences over the years and know only too well how a bad hair cut can literally destroy your confidence. After yet another truly appalling hair cut I went to Helen for advice. Not only was everyone in the salon really friendly, Helen did her best at minimal cost to put the damage right. I went again 4 weeks later and after one haircut with Helen I don't think I'll be going anywhere else for quite a long time.

I love this salon! Great service and friendly staff plus a quality service!