Tranquil Spa - Merry Hill

Unit 61 C, Merry Hill, Brierley Hill, West Midlands, DY5 1SY

About us

The Spa is situated across two floors within the Intu Merry Hill Shopping Centre. We offer a wide range of beauty therapies from Elemis, Caci and eve taylor and more!

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Opening hours

Monday 09:00 - 21:00
Tuesday 09:00 - 21:00
Wednesday 09:00 - 21:00
Thursday 09:00 - 21:00
Friday 09:00 - 21:00
Saturday 09:00 - 18:00
Sunday 11:00 - 17:00

Reviews

4.90
1,452 verified reviews
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Value
Result
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Atmosphere
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Facial and pedicure

Norma Walters
17th May 2024
4.5
Appointment verified by SaloniQ Software

Lovely and relaxing after hard day at work good service for both my treatments.

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Thank you

Gemma Armson
16th May 2024
5.0
Appointment verified by SaloniQ Software

Lovely thank you

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Noisy experience not relaxing

Rachael Hollis
15th May 2024
2.0
Appointment verified by SaloniQ Software

Part way through I commented what’s that noise? Sounds like a hoover!? It was the spray tan noise next door accompanied by the client & therapist chatting! Emily apologised & said it would stop soon, it did, however began again a few minutes later! Another spray tan. Not relaxing, I also told reception as I left & she said manager would phone me about it but no call so far. £41.00 for a not relaxing experience. This was the dual room. I’ve never had this happen there before. Disappointed. Why have I not been contacted Tranquil Spa? I’ve used you loads. I should have refused to pay. I told therapist during treatment & receptionist after treatment. Do you consider this a good experience? Really disappointed no one has addressed this problem I had. I suggest spray tan room is sound proofed, if I wanted to hear a hoover sound I’d have hoovered at home!

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So sad that Leah is leaving!

Laura Hilton
15th May 2024
Stylist: Leah
5.0
Appointment verified by SaloniQ Software

Leah had worked wonders on my sore back over the past few months, I’m so sad she’s leaving but I will be continuing to come to the spa. Lovely facilities, reasonable prices.

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Blissfully relaxing

Anne-Marie Pugh
15th May 2024
5.0

Bliss … soo relaxing my Fire and Ice therapy. Would certainly recommend

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Bliss

Ann-Marie Pugh
15th May 2024
Stylist: Emily (brown hair)
5.0
Appointment verified by SaloniQ Software

Sooo relaxing my Fire and Ice experience
Really enjoyed it

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Spa facial

Lisa
14th May 2024
Stylist: Emily (brown hair)
5.0
Appointment verified by SaloniQ Software

Visited the spa this evening for caci facial .thank you Emily for beautiful very uplifting facial .my skin looks so youthful .highly recommend the spa for empathy care professional therapy experience beautiful

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Just heavenly

Julie Whale
14th May 2024
Stylist: emily
5.0
Appointment verified by SaloniQ Software

It’s the best massage I’ve had by far. I always ask for Emily as she is brilliant and I really like her looking after me as she’s so nice and professional and makes me feel comfortable but also special. The ambiance is lovely too and all the staff are lovely and the refreshments are welcome too.

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Manicure

Beverley Wakelam
13th May 2024
Stylist: Emily (blonde hair)
5.0
Appointment verified by SaloniQ Software

Emily was very professional, My nails look lovely. A very relaxing hour - thank you, Emily!

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Massage

Adrian Felton
11th May 2024
Stylist: Lauren
4.0
Appointment verified by SaloniQ Software

My Swedish massage (medium) was very relaxing all credit to Lauren

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Massage

Adrian Felton
11th May 2024
Stylist: Lauren
4.0
Appointment verified by SaloniQ Software

The Swedish massage (medium)I had was very relaxing

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Exceptional customer experience!

Jackie Bayliss
10th May 2024
Stylist: Emily (brown hair)
5.0
Appointment verified by SaloniQ Software

Staff are pleasant and welcoming! Always try their best for customers (like me) who ask about last minute bookings by calling when a cancellation becomes available. Treatments by Emily are always first class! Thank you!

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Eyebrow shape

Diane
9th May 2024
Stylist: Rebekah
5.0
Appointment verified by SaloniQ Software

Really pleased with my eyebrows
Rebekah is lovely always friendly and welcoming. An asset to Tranquil Spa !

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Bespoke facial

Kirsty Prosser
8th May 2024
Stylist: Emily (brown hair)
5.0
Appointment verified by SaloniQ Software

Excellent facial with Emily, really relaxing and my skin feels amazing.

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Pleasant visit

Anonymous
8th May 2024
4.0

It was my first visit to Tranquil Spa , I was made very welcome and I enjoyed my visit . The therapist I had was very friendly .

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Great deep massage! 👍🏾

Cally Mapp
8th May 2024
Stylist: Demi
4.5
Appointment verified by SaloniQ Software

Great deep massage!👍🏾

Thank you Demi!

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Massage with Leah

Fay Hughes
1st May 2024
Stylist: Leah
5.0
Appointment verified by SaloniQ Software

Fabulous massage with Leah, as always. She will be truly missed.

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Super deep muscle massage

Debbie Hughes
30th Apr 2024
Stylist: Emily (blonde hair)
5.0
Appointment verified by SaloniQ Software

As usual Emily W worked her magic on my back, super friendly and sheer bliss for 45mins 😊xx

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Spring awakening

Shellah Gavina
30th Apr 2024
Stylist: Demi
5.0
Appointment verified by SaloniQ Software

Excellent work Demi, I am glad to know another excellent therapist to look out for in every service I plan to book

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Massage

Sally Summers
29th Apr 2024
Stylist: Rebekah
5.0

Amazing!!!

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Massage

Donna Abram
29th Apr 2024
Stylist: Emily (blonde hair)
5.0
Appointment verified by SaloniQ Software

As usual excellent!!

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Excellent relaxing experience

Mark Arnold
26th Apr 2024
Stylist: courtney
5.0
Appointment verified by SaloniQ Software

I couldn’t pick two names but Courtney and Emily were both excellent, my wife and I had a Duo package after a busy Friday at work and it was so relaxing and therapeutic.

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Drift Away

Anonymous
26th Apr 2024
Stylist: emily
5.0

Sraff are very welcoming, customer service outstanding...
Felt so relaxed after my treatment, recommend Tranquil Spa To Anyone

Thanks

Julie Pike

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Benficial

Fay De Souza
26th Apr 2024
Stylist: Demi
4.5
Appointment verified by SaloniQ Software

Had a course of deep tissue massages with Demi. She was great. She had an unobtrusive manner and was very pleasant. It’s amazing how much power comes from someone so small. She worked hard on my knots and I always came away de stressed and looser in my problem areas. Will be back.

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Great Experience

Rajitha Abeysekera
26th Apr 2024
Stylist: Emily (blonde hair)
5.0
Appointment verified by SaloniQ Software

Emily has magical hands. The treatment was excellent! She was very polite & professional. The other staff members were courteous too.

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Relaxing and peaceful

Jackie Henderson
25th Apr 2024
Stylist: Demi
5.0
Appointment verified by SaloniQ Software

I really enjoyed my bespoke facial with Demi, she gave me lots of advice after the treatment and appeared very knowledgeable. I was completely relaxed throughout, the fact that she did not talk during the facial reflects her understanding of her role,making it the perfect experience for me.
She explained the products that she used and did recommend a particular one but without any pressure or expectations that I would purchase, I did purchase it and look forward to using it in the future. Thanks Demi !

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Masssge

Ann Smith
24th Apr 2024
Stylist: courtney
5.0
Appointment verified by SaloniQ Software

Excellent as always

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Spasensational

Kay Baker
23rd Apr 2024
5.0
Appointment verified by SaloniQ Software

It was amazing
I completely enjoyed it

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Great

Ellis Pearson
22nd Apr 2024
Stylist: Lauren
5.0
Appointment verified by SaloniQ Software

Relaxing thank you.
Felt comfortable and lovely treatment

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Mrs

Shirley Webb
19th Apr 2024
Stylist: emily
5.0
Appointment verified by SaloniQ Software

Emily is always very polite and sees that all is okay when I go to any appointment.

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Element facial with Emily W

Mary Newton-Ross
18th Apr 2024
Stylist: emily
5.0
Appointment verified by SaloniQ Software

I was given a gift voucher for Christmas to use on a facial. It was the best facial I have experienced. From the mood set in the treatment room, to the welcoming staff and Emily's magic fingers. I was totally relaxed when I left.

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Manicure

Pat Ruddle
18th Apr 2024
Stylist: Emily (brown hair)
5.0
Appointment verified by SaloniQ Software

Always a lovely time having my nails done with Emily

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Always recommend

Emily Dunn
17th Apr 2024
Stylist: Megan
5.0
Appointment verified by SaloniQ Software

I've been using Tranquil Spa for a few years now, I thoroughly enjoyed each treatment, and Megan has been wonderful the past 2 visits, as have every therapist I have had the pleasure of being treated by in the past. I always recommend the spa, to family and friends, as it's great value for money, particular the option of courses for treatments and promotional offers. They text 48hours before as a reminder which I think is great customer service. Everyone is always so pleasant and helpful and the atmosphere is lovely.

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Deep Tissue Back massage

Helen Priest
16th Apr 2024
Stylist: emily
5.0
Appointment verified by SaloniQ Software

As usual, my treatment was on time. The rooms are always beautifully presented, welcoming and warm. Emily is a fabulous therapist. She works hard on the knots in my back and I always feel so much better afterwards. I always leave feeling relaxed and looking forward to my next appointment.

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Hot stone massage

Craig Schenoick
16th Apr 2024
Stylist: Leah
5.0
Appointment verified by SaloniQ Software

It was very good , never had a hot stone massage before , but definitely have another

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Excellent Service once again.

Gary Hunt
16th Apr 2024
Stylist: Lauren
5.0
Appointment verified by SaloniQ Software

First time of treatment with Lauren, once again excellent professional Service. Lauren was friendly courteous very pleased Thank you.

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Massage

Adrian Felton
13th Apr 2024
Stylist: Demi
4.5

I would just like to say how good my tranquil experience was.my massage was therapeutic.

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Detox Body Massage

Lisa Taylor
12th Apr 2024
Stylist: emily
5.0
Appointment verified by SaloniQ Software

Was brought the massage for birthday present and couldn't have asked for a better experience. I came out of the premises absolutely relaxed and very calm. I can't remember the girls name that did my detox full body massage but she was very lovely and professional and because I enjoyed it that much have booked another session

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Bespoke facial

Debbie Thorp
12th Apr 2024
Stylist: Emily (brown hair)
5.0
Appointment verified by SaloniQ Software

Excellent as always

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Swedish Massage

Susan Massey
11th Apr 2024
Stylist: Rebekah
5.0
Appointment verified by SaloniQ Software

Excellent as usual left feeling totally relaxed

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Always professional

Susan Ambler
10th Apr 2024
Stylist: Rebekah
5.0
Appointment verified by SaloniQ Software

Rebekah is always professional at whatever she does. Helpful and always encouraging. Can’t recommend her highly enough.

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Mrs

Terri Manuel
10th Apr 2024
Stylist: Rebekah
5.0
Appointment verified by SaloniQ Software

Rebecca is Fantastic! I've been going to her for 8 years now and I wouldn't use anyone else and always recommend her to everyone. She has both a professional yet friendly approach and always makes you feel at ease. I've never left an appointment unhappy, she's a diamond

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Gel nails

Karen Whittle
6th Apr 2024
Stylist: Emily (brown hair)
5.0
Appointment verified by SaloniQ Software

Great service as always 👏 well done to all and excellent job Emily 👏

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Drift away package

Karen Davies
6th Apr 2024
5.0
Appointment verified by SaloniQ Software

Had a drift away package along with my daughter. Have had this many times and it’s always great and you leave feeling fully relaxed.

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Indian head massage

Joanne Hill
5th Apr 2024
Stylist: Demi
5.0
Appointment verified by SaloniQ Software

Demi is very professional & just a lovely person to have a treatment with. Always feel at ease.

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Eyebrows wax and tinted

Tina Quinton
5th Apr 2024
5.0
Appointment verified by SaloniQ Software

Lovely girl did my eyebrows today, very friendly and made it an enjoyable experience. Thank you

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A Pamper worth having

Sally
3rd Apr 2024
Stylist: Megan
5.0
Appointment verified by SaloniQ Software

Lovely delux pedicure by Megan. Feet feel fabulous. And the masssge chair is an extra treat

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Deep tissue massage

Debbie Holloway
3rd Apr 2024
4.5
Appointment verified by SaloniQ Software

Lovely deep tissue massage. Just right pressure . Very friendly therapist

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Duo relax and unwind

Victoria Andrews
3rd Apr 2024
Stylist: courtney
5.0
Appointment verified by SaloniQ Software

Amazing experience, staff were really friendly and professional

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Yummy

Lynda Downer
3rd Apr 2024
Stylist: Emily (brown hair)
5.0
Appointment verified by SaloniQ Software

Lovely experience. Eyebrows and nails done really for a wedding

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