Tranquil Spa - Merry Hill

Unit 61 C, Merry Hill, Brierley Hill, West Midlands, DY5 1SY

About us

The Spa is situated across two floors within the Intu Merry Hill Shopping Centre. We offer a wide range of beauty therapies from Elemis, Caci and eve taylor and more!

Read more...

Opening hours

Monday 09:00 - 21:00
Tuesday 09:00 - 21:00
Wednesday 09:00 - 21:00
Thursday 09:00 - 21:00
Friday 09:00 - 21:00
Saturday 09:00 - 18:00
Sunday 11:00 - 17:00

Reviews

4.90
1,425 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Spasensational

Kay Baker
23rd Apr 2024
5.0
Appointment verified by SaloniQ Software

It was amazing
I completely enjoyed it

Service
Value
Result
Cleanliness
Atmosphere

Great

Ellis Pearson
22nd Apr 2024
Stylist: Lauren
5.0
Appointment verified by SaloniQ Software

Relaxing thank you.
Felt comfortable and lovely treatment

Service
Value
Result
Cleanliness
Atmosphere

Mrs

Shirley Webb
19th Apr 2024
Stylist: emily
5.0
Appointment verified by SaloniQ Software

Emily is always very polite and sees that all is okay when I go to any appointment.

Service
Value
Result
Cleanliness
Atmosphere

Element facial with Emily W

Mary Newton-Ross
18th Apr 2024
Stylist: emily
5.0
Appointment verified by SaloniQ Software

I was given a gift voucher for Christmas to use on a facial. It was the best facial I have experienced. From the mood set in the treatment room, to the welcoming staff and Emily's magic fingers. I was totally relaxed when I left.

Service
Value
Result
Cleanliness
Atmosphere

Manicure

Pat Ruddle
18th Apr 2024
Stylist: Emily (brown hair)
5.0
Appointment verified by SaloniQ Software

Always a lovely time having my nails done with Emily

Service
Value
Result
Cleanliness
Atmosphere

Always recommend

Emily Dunn
17th Apr 2024
Stylist: Megan
5.0
Appointment verified by SaloniQ Software

I've been using Tranquil Spa for a few years now, I thoroughly enjoyed each treatment, and Megan has been wonderful the past 2 visits, as have every therapist I have had the pleasure of being treated by in the past. I always recommend the spa, to family and friends, as it's great value for money, particular the option of courses for treatments and promotional offers. They text 48hours before as a reminder which I think is great customer service. Everyone is always so pleasant and helpful and the atmosphere is lovely.

Service
Value
Result
Cleanliness
Atmosphere

Deep Tissue Back massage

Helen Priest
16th Apr 2024
Stylist: emily
5.0
Appointment verified by SaloniQ Software

As usual, my treatment was on time. The rooms are always beautifully presented, welcoming and warm. Emily is a fabulous therapist. She works hard on the knots in my back and I always feel so much better afterwards. I always leave feeling relaxed and looking forward to my next appointment.

Service
Value
Result
Cleanliness
Atmosphere

Hot stone massage

Craig Schenoick
16th Apr 2024
Stylist: Leah
5.0
Appointment verified by SaloniQ Software

It was very good , never had a hot stone massage before , but definitely have another

Service
Value
Result
Cleanliness
Atmosphere

Excellent Service once again.

Gary Hunt
16th Apr 2024
Stylist: Lauren
5.0
Appointment verified by SaloniQ Software

First time of treatment with Lauren, once again excellent professional Service. Lauren was friendly courteous very pleased Thank you.

Service
Value
Result
Cleanliness
Atmosphere

Massage

Adrian Felton
13th Apr 2024
Stylist: Demi
4.5

I would just like to say how good my tranquil experience was.my massage was therapeutic.

Service
Value
Result
Cleanliness
Atmosphere

Detox Body Massage

Lisa Taylor
12th Apr 2024
Stylist: emily
5.0
Appointment verified by SaloniQ Software

Was brought the massage for birthday present and couldn't have asked for a better experience. I came out of the premises absolutely relaxed and very calm. I can't remember the girls name that did my detox full body massage but she was very lovely and professional and because I enjoyed it that much have booked another session

Service
Value
Result
Cleanliness
Atmosphere

Bespoke facial

Debbie Thorp
12th Apr 2024
Stylist: Emily (brown hair)
5.0
Appointment verified by SaloniQ Software

Excellent as always

Service
Value
Result
Cleanliness
Atmosphere

Swedish Massage

Susan Massey
11th Apr 2024
Stylist: Rebekah
5.0
Appointment verified by SaloniQ Software

Excellent as usual left feeling totally relaxed

Service
Value
Result
Cleanliness
Atmosphere

Always professional

Susan Ambler
10th Apr 2024
Stylist: Rebekah
5.0
Appointment verified by SaloniQ Software

Rebekah is always professional at whatever she does. Helpful and always encouraging. Can’t recommend her highly enough.

Service
Value
Result
Cleanliness
Atmosphere

Mrs

Terri Manuel
10th Apr 2024
Stylist: Rebekah
5.0
Appointment verified by SaloniQ Software

Rebecca is Fantastic! I've been going to her for 8 years now and I wouldn't use anyone else and always recommend her to everyone. She has both a professional yet friendly approach and always makes you feel at ease. I've never left an appointment unhappy, she's a diamond

Service
Value
Result
Cleanliness
Atmosphere

Gel nails

Karen Whittle
6th Apr 2024
Stylist: Emily (brown hair)
5.0
Appointment verified by SaloniQ Software

Great service as always 👏 well done to all and excellent job Emily 👏

Service
Value
Result
Cleanliness
Atmosphere

Drift away package

Karen Davies
6th Apr 2024
5.0
Appointment verified by SaloniQ Software

Had a drift away package along with my daughter. Have had this many times and it’s always great and you leave feeling fully relaxed.

Service
Value
Result
Cleanliness
Atmosphere

Indian head massage

Joanne Hill
5th Apr 2024
Stylist: Demi
5.0
Appointment verified by SaloniQ Software

Demi is very professional & just a lovely person to have a treatment with. Always feel at ease.

Service
Value
Result
Cleanliness
Atmosphere

Eyebrows wax and tinted

Tina Quinton
5th Apr 2024
5.0
Appointment verified by SaloniQ Software

Lovely girl did my eyebrows today, very friendly and made it an enjoyable experience. Thank you

Service
Value
Result
Cleanliness
Atmosphere

A Pamper worth having

Sally
3rd Apr 2024
Stylist: Megan
5.0
Appointment verified by SaloniQ Software

Lovely delux pedicure by Megan. Feet feel fabulous. And the masssge chair is an extra treat

Service
Value
Result
Cleanliness
Atmosphere

Deep tissue massage

Debbie Holloway
3rd Apr 2024
4.5
Appointment verified by SaloniQ Software

Lovely deep tissue massage. Just right pressure . Very friendly therapist

Service
Value
Result
Cleanliness
Atmosphere

Duo relax and unwind

Victoria Andrews
3rd Apr 2024
Stylist: courtney
5.0
Appointment verified by SaloniQ Software

Amazing experience, staff were really friendly and professional

Service
Value
Result
Cleanliness
Atmosphere

Yummy

Lynda Downer
3rd Apr 2024
Stylist: Emily (brown hair)
5.0
Appointment verified by SaloniQ Software

Lovely experience. Eyebrows and nails done really for a wedding

Service
Value
Result
Cleanliness
Atmosphere

Amazing!

Emily
1st Apr 2024
Stylist: Rebekah
5.0
Appointment verified by SaloniQ Software

Perfect as always! Really suffer with my back and Rebekah massages are amazing can’t wait for my next one! :)

Service
Value
Result
Cleanliness
Atmosphere

Lovely and going again!

Jade Gilchrist
30th Mar 2024
Stylist: Lauren
5.0
Appointment verified by SaloniQ Software

Lauren was brilliant at putting me at ease as it was my first time at the spa. I have had other treatments at other places, but this is the first place I genuinely felt pampered and like I had a thorough service - I will definitely be returning- thank you!

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Anna Antoniou
30th Mar 2024
Stylist: Lauren
5.0
Appointment verified by SaloniQ Software

Lauren was excellent! Found all my knots. Very attentive and professional. I’ll definitely rebook.

Service
Value
Result
Cleanliness
Atmosphere

Swedish massage

Nick Smith
30th Mar 2024
Stylist: Lauren
5.0
Appointment verified by SaloniQ Software

Well what can I say, the room and area was spotless, the staff was very friendly.
Lauren my therapist she was brilliant and experienced and understood the area where my pain was.
I have got another appointment in may

Service
Value
Result
Cleanliness
Atmosphere

Massage

Lynne Young
29th Mar 2024
Stylist: Demi
4.0
Appointment verified by SaloniQ Software

Lovely massage

Service
Value
Result
Cleanliness
Atmosphere

Massage

Jayne Ragno
26th Mar 2024
Stylist: emily
5.0
Appointment verified by SaloniQ Software

Emily, has been treating me regularly for a long time, professional, very good at her job, always releases deep seated tension in my shoulders , it’s not a luxury more a necessity,

Service
Value
Result
Cleanliness
Atmosphere

Hot Stone Massage

Pamela Hill
25th Mar 2024
Stylist: emily
5.0
Appointment verified by SaloniQ Software

Excellent experience, Emily is a fantastic masseuse, the hot stones were wonderful, the massage exceptional and the spa is always warm and inviting, I would definitely recommend the spa to everyone and look forward to returning.

Service
Value
Result
Cleanliness
Atmosphere

Mother’s Day package

Margaret Brereton
22nd Mar 2024
Stylist: Lauren
5.0
Appointment verified by SaloniQ Software

Really pleased with facial and manicure. Excellent service from Lauren.

Service
Value
Result
Cleanliness
Atmosphere

Waxing / eyebrow tint

Emma Harris
22nd Mar 2024
5.0
Appointment verified by SaloniQ Software

Excellent treatment! Relaxing environment and friendly staff.

Service
Value
Result
Cleanliness
Atmosphere

Anti Aging facial with Courtney

Ellis Buckingham
22nd Mar 2024
Stylist: courtney
5.0
Appointment verified by SaloniQ Software

Had an Eve Taylor anti aging facial this afternoon with Courtney and it was fantastic! My skin looks and feels amazing as well as being so relaxed during the facial I’m pretty sure I fell asleep. Booked my next appointment on the way out! Spa room was clean, warm and relaxing. 100% recommend

Service
Value
Result
Cleanliness
Atmosphere

Eyebrows shape and tint.

Jean Guy
22nd Mar 2024
Stylist: Lauren
5.0
Appointment verified by SaloniQ Software

Lauren coloured and shaped my eyebrows very well. She listened to what I wanted and was prepared to change the colour if I wanted that. She was really pleasant and cheerful and made the appointment a pleasure.

Service
Value
Result
Cleanliness
Atmosphere

Massage

Chloe Khan
20th Mar 2024
Stylist: Megan
5.0
Appointment verified by SaloniQ Software

I feel amazing! Megan is very professional and skilled in her job role.

Service
Value
Result
Cleanliness
Atmosphere

Spa

Lisa Southhall
19th Mar 2024
Stylist: Emily (brown hair)
5.0
Appointment verified by SaloniQ Software

I visited the spa this evening the staff are so kind and friendly 100% I recommend them .my facial this evening made me look so youthful. Thank you so much Emily

Service
Value
Result
Cleanliness
Atmosphere

Massage

Joanne Tibbetts
19th Mar 2024
Stylist: emily
5.0
Appointment verified by SaloniQ Software

Amazing massage. Would recommend.

Service
Value
Result
Cleanliness
Atmosphere

Great relaxing full body massage

Karen Glazebrook
19th Mar 2024
Stylist: emily
5.0

Again a fabulous relaxing full body massage from Emily W
I look forward to my next one which I will be booking soon with her when I know my work schedule

Service
Value
Result
Cleanliness
Atmosphere

Facial

Anonymous
18th Mar 2024
5.0

I had a lovely facial. So relaxing.

Service
Value
Result
Cleanliness
Atmosphere

Lovely manicure

Emma Timmins
18th Mar 2024
4.5
Appointment verified by SaloniQ Software

Great manicure in rexing surroundings.

Service
Value
Result
Cleanliness
Atmosphere

Amazing

Jenna Perkins
16th Mar 2024
Stylist: Emily (blonde hair)
5.0
Appointment verified by SaloniQ Software

Had the holly wood wax - made me feel comfortable, at ease and have great after care advice. Highly recommend.

Service
Value
Result
Cleanliness
Atmosphere

Treatment

Lee Evans
15th Mar 2024
Stylist: Demi
5.0
Appointment verified by SaloniQ Software

Demi continues to provide the best professional massage!

Service
Value
Result
Cleanliness
Atmosphere

Deep Massage

Paul Tulloch
15th Mar 2024
Stylist: Leah
5.0
Appointment verified by SaloniQ Software

Having suffered with severe neck and shoulder pain My daughters bought me a deep
Massage experience which was fabulous. So much so I have now made a deep massage a necessity every couple of months. I can’t recommend it highly enough. Leah was able to release several year old knots whilst at the same time making the experience pleasurable.

Service
Value
Result
Cleanliness
Atmosphere

Wax treatment experience

Anonymous
14th Mar 2024
5.0

Very good service, very relaxed and friendly

Service
Value
Result
Cleanliness
Atmosphere

Eye brows and kashes

Ros Pickstone
13th Mar 2024
Stylist: Demi
5.0
Appointment verified by SaloniQ Software

Very relaxing experience , Demi chatted just enough to make you comfortable but at the same time be relaxed ..excellent results ..thank you

Service
Value
Result
Cleanliness
Atmosphere

So relaxing

Jenny Procter
11th Mar 2024
5.0
Appointment verified by SaloniQ Software

I had the drift away treatment. Excellent! Feel so relaxed.

Service
Value
Result
Cleanliness
Atmosphere

AMAZING SERVICE

Shabana Kousar
9th Mar 2024
Stylist: Emily (blonde hair)
5.0
Appointment verified by SaloniQ Software

Amazing service as always!

Service
Value
Result
Cleanliness
Atmosphere

Amazing therapist disappointed about the change to treatments

Rachel Bradley
9th Mar 2024
Stylist: Emily (blonde hair)
5.0
Appointment verified by SaloniQ Software

I hope it's Emily W, young, petite lady. She is amazing! One of the best massages I've ever had, I can't compliment her enough!! Probably the main reason why I book a course and keep coming back.
However as I completed a course yesterday and went to book my next course I was informed that they no longer offer the Ultimate Detox! When looking at alternatives I would have paid extortionate amounts for anything near as good. I've ended up booking just a course of Swedish body massages (practically the price I've been paying for Ultimate Detox) and I'm not sure I'll continue to come to be honest. I know prices have risen everywhere but this is a ridiculous rise and the fact you've removed Ultimate detox is insane.
This review is no reflection of my beauty therapist who is fantastic and I'd recommend her to everyone. It's the changes Tranquil spa have made that are the issue.
P.S...5stars for value is for the Ultimate Detox course I've just completed not of the expensive amount I've just paid for a course of body massages.

Service
Value
Result
Cleanliness
Atmosphere

Detox massage

Lisa Tierney
8th Mar 2024
Stylist: courtney
5.0
Appointment verified by SaloniQ Software

Very enjoyable and relaxing. Professional, friendly and helpful staff

Service
Value
Result
Cleanliness
Atmosphere

Eye & Lip Wax

Yvonne Brown
7th Mar 2024
Stylist: Rebekah
5.0
Appointment verified by SaloniQ Software

Welcoming as always, professional and friendly, wouldn’t want to go anywhere else.

Service
Value
Result
Cleanliness
Atmosphere