Sorella Hair Salon

7-9 Broadway, Knaphill, Woking, Surrey, GU21 2DR

About us

Welcome to Sorella.

We are a professional hair salon in Knaphill, Woking - and we've been doing what we love for nearly a decade.

We're a team of 20 employed stylists and creatives, led by our co-founder Lucy Mitchell. We specialise in colour, including balayage, colour melting and grey blending, but whether you're after a big transformation or a brilliant cut and blowdry, you'll leave feeling exactly how you hoped.

Our mission is to be the most professional, consistent, and caring salon in Surrey - a place where every client feels genuinely looked after, every single visit. We invest constantly in our team's education and development, because the best results come from people who love what they do and keep getting better at it.

We have eight stylist levels, each with their own price point, giving you complete flexibility whether you're looking for a great-value graduate appointment or an advanced colour transformation with one of our Senior Stylists or Creative Directors.

The salon itself is designed with one thing in mind - you feeling relaxed and at home. Highlights include a separate spa washroom for your hair wash and head massage, an extensive drinks menu with 16+ teas and coffees, and yes, we're fully licensed โ€” think prosecco and seasonal cocktails! We're also gender-neutral and wheelchair accessible.

Our friendly Front of House team are always on hand to help - whether you're not sure what to book, want a stylist recommendation, or just have questions before your first visit. There is free parking available right behind the salon, and booking is easy online, by app, phone, WhatsApp, or email.

We look forward to seeing at Sorella soon.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 20:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 08:30 - 17:30
Sunday Closed

Services

Hair

Our work

Reviews

4.97
137 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Excellent cut

Hugh Cowan
14th Oct 2026
Team Member: Luna
5.0
Appointment verified by Phorest

A haircut is always a chore to me but Luna makes it so relaxing and a pleasure.

Service
Value
Result
Cleanliness
Atmosphere

Excellent service

Asma Aftab
13th Oct 2026
Team Member: Lee
5.0
Appointment verified by Phorest

Amazing service she provided, spoke to me throughout my treatment and the girls who did the blow dry were fab which were Sharn & Florence! Definitely would return back!

Service
Value
Result
Cleanliness
Atmosphere

Amazing haircut always with Robyn!

Rachel
13th Oct 2026
Team Member: Robyn
5.0
Appointment verified by Phorest

I have had my hair done with Robyn for years now. She always exactly understands what I want and I love my haircuts with her!

Service
Value
Result
Cleanliness
Atmosphere

Thanks! I love my hair!

Nicola
13th Oct 2026
Team Member: Lucy
5.0
Appointment verified by Phorest

Lucy stepped in as my usual hairdresser, Kirsty was unwell.
She took time to find out what I wanted and did a fabulous job.

Service
Value
Result
Cleanliness
Atmosphere

I just trust Sorella!

Natalie
9th Oct 2026
Team Member: Mali
5.0
Appointment verified by Phorest

I have trusted Sorella for 5 years now. I enjoy my visits to the salon as a relaxing treat. The stylists are all lovely, friendly and go the extra mile to make sure your hair is just the way you want it. It is expensive, which is why I couldn't give 5 stars for value, but I completely appreciate the challenges that business owners face today. Unfortunately everything is expensive. Here, I think any extra cost is worth it. It's worth bearing in mind that they will give you a free fringe trim in between cuts which does offset the expense.

Service
Value
Result
Cleanliness
Atmosphere

Balayage

Anna
8th Oct 2026
Team Member: Florence
5.0
Appointment verified by Phorest

Thank you so much Florence and Louise for my new hair style! Iโ€™m so happy.

Service
Value
Result
Cleanliness
Atmosphere

Ms

Anita Singh
5th Oct 2026
Team Member: Evie
5.0
Appointment verified by Phorest

Evie has excellent customer service approach and was very attentive to my requirements. She ensured my comfort and made me very comfortable. Though busy, she worked thoroughly on my hair treatment. I am very pleased with the service and would highly recommend Sorello to others. All staff are courteous and very polite, I am very pleased with the service, thank you to Evie.

Service
Value
Result
Cleanliness
Atmosphere

Fabulous hair colour & cut

Margaret Maunder
5th Oct 2026
5.0
Appointment verified by Phorest

My colour lasts, my last visit was 10 months ago, & it still looked good. My hair looks fresher with the highlights & they blend beautifully. Cut was spot on. I keep coming back as the results work for me.

Service
Value
Result
Cleanliness
Atmosphere

Excellent service from Ashleigh

Sharon Lake
5th Oct 2026
Team Member: Ashleigh
5.0
Appointment verified by Phorest

Thank you Ashleigh for my lovely hair treatments, cut and curls today that looked amazing.
I definitely recommend Sorella for there excellent services from there stylists&mentors

Service
Value
Result
Cleanliness
Atmosphere

Awesome as always

Bex burrow
5th Oct 2026
Team Member: Ashleigh
5.0
Appointment verified by Phorest

I have been having my hair done with Ashleigh for 6 months now and I couldnโ€™t be happier! Ashleigh just knows exactly how I want my hair.

Service
Value
Result
Cleanliness
Atmosphere

Model for Flo

Shirkey Purchese
30th Sep 2026
Team Member: Florence
5.0
Appointment verified by Phorest

Flo adked me if I would like to be a model for a haircut and I was delighted to accept. I was given a lovely cup of tea made really welcome and Flo adked all ths right questions about how I wanted the cut. Florence is a total professional extremely goid at her craft. Her customer service was like very she is a total professional and I thoroughly enjoyed the experience and haircut was fab

Service
Value
Result
Cleanliness
Atmosphere

Excellent service

Sharon Lake
30th Sep 2026
Team Member: Florence
5.0
Appointment verified by Phorest

I am so happy with how Florence coloured my hair today and got an exact match on the colours and style that I wanted. Florence paid great attention when asking me on my arrival of what I was wanting to achieve also explaining how she thought the overall look would be like and that she felt it would look nice when finished and Iโ€™m so glad that I took her advice with her mentor and let her go ahead as she did a fantastic job needless to say I left feeling very pleased.

Service
Value
Result
Cleanliness
Atmosphere

Lovely hair

Angie Ellis
30th Sep 2026
Team Member: Robyn
5.0
Appointment verified by Phorest

Lovely cut and blow dry from Robyn today.

Service
Value
Result
Cleanliness
Atmosphere

Professional, Fast & Beautiful Results Every Time

Rotaina
28th Sep 2026
Team Member: Amber
4.5
Appointment verified by Phorest

Amber is absolutely amazing! I really appreciate how professional, fast and talented she is. Today she treated and deeply moisturised my hair, then styled it beautifully in such a short time.

My hair is naturally curly, and I often need to get it looking polished quickly for work or an occasion. Amber always manages to treat, smooth and style my hair while keeping it looking healthy and beautiful.

Thank you so much, Amber, for your hard work, speed and professionalism. You always do such a wonderful job, and I only wish you worked more than two days a week because I would definitely book with you more often! โค๏ธ

Service
Value
Result
Cleanliness
Atmosphere

First time customer

Dawn White
27th Sep 2026
Team Member: Olivia
5.0

I came to Olivia for the first time as she was so great with my daughter previously. Olivia was great at listening to what we wanted and did an amazing job on both our hair! I'll definitely be booking in again with her!

Service
Value
Result
Cleanliness
Atmosphere

Great friendly service as always

Emma
26th Sep 2026
Team Member: Olivia
5.0
Appointment verified by Phorest

Great appointment, colour and cut with Olivia and Mali. Felt very looked after and relaxed

Service
Value
Result
Cleanliness
Atmosphere

New Style Hair

Elaine
26th Sep 2026
Team Member: Luna
5.0
Appointment verified by Phorest

Have lovely haircut , thank you Luna

Service
Value
Result
Cleanliness
Atmosphere

Feeling Fabulous

Janinne Edwardes
25th Sep 2026
Team Member: Lucy
5.0
Appointment verified by Phorest

Another fabulous appointment! Lucy always seems to know what to do to make me feel like new again! Sheโ€™s great with curly hair and I always feel as if I have had a complete make over! Thank you!

Service
Value
Result
Cleanliness
Atmosphere

Fab as usual

Jane Sherlock
23rd Sep 2026
Team Member: Molly
5.0
Appointment verified by Phorest

Molly once again sort out my hair so that I look like a better version of myself.

Service
Value
Result
Cleanliness
Atmosphere

Great service

Beritha Rankin
19th Sep 2026
Team Member: Laura
5.0
Appointment verified by Phorest

Although I was 20 min late for my hair appointment yesterday with Laura, she still welcomed me with a friendly smile and blow dried my hair beautifully. Thank you Laura for your patience and friendliness. I really appreciated it!

Service
Value
Result
Cleanliness
Atmosphere

Amazing model cut

Sarah Bennett
18th Sep 2026
Team Member: Sharn
5.0
Appointment verified by Phorest

Absolutely brilliant butterfly cut and overall experience. I can't thank Sharn enough for her hard work and really taking the time to listen and show me how to style my hair.

Service
Value
Result
Cleanliness
Atmosphere

Curl By Curl Cut Experience

Summer
17th Sep 2026
Team Member: Luna
5.0
Appointment verified by Phorest

Honestly what an experience! I had the lovely Luna, she was so knowledgeable and also a lovely lady!!! I felt so comfortable and she listened to what I wanted in terms of style. The salon is lovely and I thoroughly enjoyed my experience. Luna answered all my questions and gave me tips I can use at home!

Service
Value
Result
Cleanliness
Atmosphere

So happy!

Carly
15th Sep 2026
Team Member: Louise (Lou)
5.0
Appointment verified by Phorest

Had the best experience at Sorella! Louise is so lovely and did an amazing job! She also answered loads of my questions about hair care and gave me some tips to try. Love her! The girl that washed my hair was wonderful and Iโ€™m looking forward to the next time I get my hair done!

Service
Value
Result
Cleanliness
Atmosphere

Thanks Molly & Molly

Uzma
15th Sep 2026
Team Member: Molly
5.0
Appointment verified by Phorest

Love love love my new hair! ๐Ÿ˜
Molly and Mali were both amazing and Iโ€™m honestly so happy with how my hair turned out. They really listened to what I wanted, talked me through everything and made sure I was happy throughout.

The colour is gorgeous and Molly delivered exactly what I wanted and more in terms of colour and Mali gave me an amazing hair cut and style, I love how she did my bangs, the layers and how she styled my hair. My hair feels so fresh and healthy, and the whole experience was just lovely. Iโ€™ve had so many compliments already! ๐Ÿฅน

Thank you both so much โ€” Iโ€™m obsessed with it and will definitely be back! โค๏ธ

Service
Value
Result
Cleanliness
Atmosphere

Model Hair cut

Anita Singh
15th Sep 2026
Team Member: Evie
5.0
Appointment verified by Phorest

I am very pleased with my hair cut by Evie. She was very attentive and displayed high level of professionalism and efficiency. Brilliant service and lovely staff. Thank you.

Service
Value
Result
Cleanliness
Atmosphere

Relaxed and Fabulous

Angie O'Neill
14th Sep 2026
Team Member: Molly
5.0

I have been coming to the salon for the last couple of years. The atmosphere is always friendly and a relaxing place. I wanted a change to with the colours I usually go for, Molly talked through various options and was happy to give me her much valued opinions and advice. I came out feeling like a million dollars.

I absolutely love the area where your hair is washed ... every detail has been thought out to make it a relaxed spa like experience! I wouldn't want to go anywhere else but here!

Service
Value
Result
Cleanliness
Atmosphere

Great

Sam
10th Sep 2026
Team Member: Louise (Lou)
5.0
Appointment verified by Phorest

Blowdry with the lovely Louise, such a lovely person and great stylist - will be back

Service
Value
Result
Cleanliness
Atmosphere

Very Pleased

Lesley
9th Sep 2026
Team Member: Molly
5.0
Appointment verified by Phorest

Really pleased with my hair, I enjoy coming to Sorella, it's a great experience.

Service
Value
Result
Cleanliness
Atmosphere

Hair colour and cut and blow dry

Olya daverin
8th Sep 2026
Team Member: Ashleigh
5.0
Appointment verified by Phorest

Lovely girl. She is so friendly, and more importantly does a great job.

Service
Value
Result
Cleanliness
Atmosphere

New bob

Carolyn
8th Sep 2026
Team Member: Olivia
5.0
Appointment verified by Phorest

Olivia was really helpful in helping me decide what cut to have. I went for some thing slightly different and I love my hair again!

Service
Value
Result
Cleanliness
Atmosphere

Firt time leaving a salon feeling happy

Leah
6th Sep 2026
Team Member: Beth
5.0
Appointment verified by Phorest

Beth was amazing she listened to what I wanted to achieve and new how to adapt the treatment to get those results. I have curly thin hair which I find a lot of places don't know how to style but Beth took the time and new how to get my curls back and look really healthy and fresh. Will definitely be coming back.

Service
Value
Result
Cleanliness
Atmosphere

Hair cut of my dreams!

Amy Yates
3rd Sep 2026
Team Member: Louise (Lou)
5.0
Appointment verified by Phorest

I will always follow Louise, wherever she shall works because she is, by FAR, the BEST stylist around! She knows exactly how to style my hair to make me feel like a total girl boss!
Not only is she a fabulous hair stylist, she is the nicest souls alive!
Thank you Lou, keep up the amazing work x

Service
Value
Result
Cleanliness
Atmosphere

Feel like a new woman

Anonymous
27th Aug 2026
4.5

Another great experience at Sorella! Came in windswept, hair faded, ragged and standing on end! Had a complete hair make-over with Luna which included my hair being coloured, cut, re-styled and I also had a super head massage as well! Came out, feeling relaxed, peaceful and looking FAB! What more could a girl want!

Service
Value
Result
Cleanliness
Atmosphere

Shoulder length cut

Christine Applegate
26th Aug 2026
Team Member: Evie
5.0
Appointment verified by Phorest

From the moment I walked into the salon all be it being a bit anxious I was greeted with a warm welcome I was offered a drink and was treated really well I would really love to be considered for any future upcoming trainee appointments should any models be needed really pleased with my hair and wish Evie all the best for her future in hairdressing

Service
Value
Result
Cleanliness
Atmosphere

Customer Service

Shirley Purchese
25th Aug 2026
Team Member: Florence
5.0
Appointment verified by Phorest

Absolutely total professional knew what she was doing, extremely caring with great suggestions on what to do with my hair. Offered coffee in arrival and a wonderful head massage whilst having hair washed. Great conversationalist goid sense of humour and just a wonderful hairdresser she is an asset to the salon

Service
Value
Result
Cleanliness
Atmosphere

Always an exceptional experience

Rob Francis
25th Aug 2026
Team Member: Lucy
5.0
Appointment verified by Phorest

I have been a client of Sorella since day one, and have been a client of Lucy's way before that. Always an absolute delight to visit. The whole team is extremely friendly and professional, it's a beautiful and clean salon, there are great snacks and drinks and Lucy always does an amazing job with my hair whilst being lovely to chat with.

Service
Value
Result
Cleanliness
Atmosphere

Refreshed

Sophie Stockton
22nd Aug 2026
Team Member: Sharn
5.0
Appointment verified by Phorest

Had a lovely appointment with Sharn today, went back to having a root colour after trying something different. Sharn is so helpful and really thorough in making sure she covers all those pesky grey hairs and not leaving colour on the skin. Finished off with some lovely curls.

Service
Value
Result
Cleanliness
Atmosphere

Lovely staff

Shabena khan
22nd Aug 2026
Team Member: Laura
5.0
Appointment verified by Phorest

I been going to Sorella just over a year and they always do fab job. I have South Asian hair so colour may not come out as it should but they have been happy for me to come in and get it toner done for free and they really care about their customer care. Thatโ€™s why I always will go to them!

Service
Value
Result
Cleanliness
Atmosphere

Chin length blunt bob

Paul Reynolds
22nd Aug 2026
Team Member: Molly
5.0
Appointment verified by Phorest

Decided to go for the chin length bob due to an important event tomorrow. Molly is an expert at cutting a blunt bob and took so much time ensuring it was perfectly sharp and blunt - it is absolutely perfect and fully converted to having a chin length blunt bob as my length going forward as got Molly's seal of approval too!

Service
Value
Result
Cleanliness
Atmosphere

Great service!

Albany
21st Aug 2026
Team Member: Louise (Lou)
5.0
Appointment verified by Phorest

It has been awhile since I had a haircut- Lou was amazing. Listen to what I needed it and advise me what to do before my wedding in November - looking forward to my next appointment

Service
Value
Result
Cleanliness
Atmosphere
Response from Sorella Hair Salon

Hi Albany,

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that Lou gave you an amazing haircut and provided helpful advice for your upcoming wedding in November. We can't wait to see you for your next appointment and make sure you are looking your absolute best for the big day. See you soon! ๐Ÿ’›

Mrs

Anonymous
20th Aug 2026
5.0

From the start I felt extremely welcomed everyone was very friendly my stylist Kirsty was amazing very easy to talk to and I felt listen to when explaining what I would like done to my hair. I am so delighted with my hair cut, I can honestly say I dreaded going to the hairdressers as I felt I was never listened to and came out feeling unhappy, however Iโ€™m extremely happy with my haircut and Iโ€™m so happy that I have found Sorella.
The lady that washed my hair was extremely helpful and told me about my discount on my bill as my daughter recommended this salon. Also my daughter gets a discount of her next haircut. The whole experience was amazing thank you so much I will be telling my family and friends about my experience.

Service
Value
Result
Cleanliness
Atmosphere
Response from Sorella Hair Salon

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a wonderful experience at our salon and that our team made you feel welcomed and listened to. We take great pride in providing excellent customer service and it is always heartwarming to hear that our efforts are appreciated.

We are especially delighted to hear that you are happy with your haircut and that you no longer dread going to the hairdressers. We are committed to making sure our clients' expectations are met (or exceeded) and we are glad to hear that we have achieved this with you.

Thank you also for spreading the word about your experience and for recommending us to your family and friends. We look forward to welcoming them to our salon in the future.

Once again, thank you for choosing Sorella and we can't wait to see you again for your next hair appointment. ๐Ÿ’›

Cut and blow dry

Annie
19th Aug 2026
Team Member: Robyn
5.0
Appointment verified by Phorest

Another great haircut and style. Wonderful head massage.

Service
Value
Result
Cleanliness
Atmosphere
Response from Sorella Hair Salon

Thank you for taking the time to leave us a review. We are thrilled to hear that you are happy with your recent haircut and style at our salon. We always strive to provide great services and it makes us happy to know that we succeeded in giving you a great experience.

We look forward to seeing you again soon for your next hair appointment. ๐Ÿ’›

Super Service

Corinne Ross
19th Aug 2026
Team Member: Beth
5.0
Appointment verified by Phorest

As always, so lovely to have Bethโ€™s service. Always professional and kind. I always leave feeling great

Service
Value
Result
Cleanliness
Atmosphere
Response from Sorella Hair Salon

Hi Corinne! Thank you so much for taking the time to leave this wonderful review. We're so happy to hear that you had a great experience with Beth at our salon. We always strive to provide professional and kind service to all of our clients and it's great to know that we were able to make you feel great. Thanks again for choosing us! See you again soon ๐Ÿ’›

First Hair Colour

Corinne Ross
19th Aug 2026
Team Member: Beth
5.0
Appointment verified by Phorest

Always wonderful service from Beth. I trust her service completely and sheโ€™s always so sweet and kind and I never leave the salon disappointed.

Service
Value
Result
Cleanliness
Atmosphere
Response from Sorella Hair Salon

Hi Corinne, thank you so much for taking the time to leave a review of your experience at our salon. We're thrilled to hear that you had a wonderful service from Beth. She truly is a talented and kind stylist. We're glad to hear that you trust her completely and that she never disappoints. That's exactly the kind of experience we strive to provide for all of our clients.

We hope to see you again soon at our salon. ๐Ÿ’›

Great hairdresser

Jeanette wheaton
19th Aug 2026
Team Member: Molly
5.0
Appointment verified by Phorest

My stylist always cuts and styles my hair just how I like it.

Service
Value
Result
Cleanliness
Atmosphere
Response from Sorella Hair Salon

Hi Jeanette,

Thank you for taking the time to share your kind words. We are thrilled to hear that your stylist was able to give you the perfect cut and style. It means a lot to us that we were able to meet your expectations.

It's always a pleasure to have you at our salon and we look forward to seeing you again soon. If there is anything else we can do for you, please do not hesitate to let us know. Thank you for choosing Sorella. ๐Ÿ’›

Supersatisfied

VALERIE HENDRICKS
17th Aug 2026
Team Member: Ashleigh
5.0
Appointment verified by Phorest

VERY HAPPY WITH THE HiGHLIGHTS DONE BY TODAY.
JUST MAJES MY HAiR LOOK VIBRANT AND A CHANGE FROM MY NORMAL

Service
Value
Result
Cleanliness
Atmosphere
Response from Sorella Hair Salon

Hi Valerie, we are thrilled to hear that you were happy with the highlights done at our salon today! Thank you for choosing us for a change from your normal routine. We appreciate your positive feedback and hope to see you again soon. ๐Ÿ’›

Great Service

N/A
14th Aug 2026
Team Member: Louise (Lou)
5.0
Appointment verified by Phorest

Lou provided one of the best haircuts/experiences I have had at Sorella in over 5 years!

Service
Value
Result
Cleanliness
Atmosphere
Response from Sorella Hair Salon

Thank you so much for this great feedback. We are thrilled to hear that Lou provided you with one of the best haircuts and experiences you've had at our salon!

It's always our goal to make sure all of our clients leave feeling happy and confident with their new look, and it's great to know that Lou was able to achieve that for you. We look forward to seeing you again soon and we'll make sure to pass along your compliments to Lou. ๐Ÿ’›

Great salon

Jo
11th Aug 2026
Team Member: Olivia
5.0
Appointment verified by Phorest

All the hairdressers are great here and it feels like a treat to visit. It is on the pricier side but it is worth it currently for the service and my financial circumstances.

Service
Value
Result
Cleanliness
Atmosphere
Response from Sorella Hair Salon

Thank you so much for your lovely review. Weโ€™re delighted that visiting Sorella feels like a treat and that you feel the experience is worth it. ๐Ÿ’›

We completely understand that everyone has different budgets, which is why we have eight different stylist levels, offering a range of prices while maintaining the same high standards of care and service throughout the salon. We also have two talented apprentices who will soon qualify as Level 1 Graduate Stylists, creating even more accessible options for our clients.

Our Front of House team are always happy to help match each client with the right stylist, service and price point for them. Thank you again for your support!

Very happy

Lesley Boston
11th Aug 2026
Team Member: Mali
5.0
Appointment verified by Phorest

Lovely tamed hair again can always depend on Mali to make it look nice

Service
Value
Result
Cleanliness
Atmosphere
Response from Sorella Hair Salon

Hi Lesley,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience at our salon and that Mali knew just how to tame your hair. We're lucky to have such talented stylists on our team.

Looking forward to seeing you again soon and keeping your hair looking lovely! ๐Ÿ’›

Excellent service

Sharon Lake
10th Aug 2026
Team Member: Ashleigh
5.0
Appointment verified by Phorest

My first time here today with Ashleigh for a model hair cut who gave an excellent service.
Ashleigh really took her time with my treatments and cut given the condition my hair was in and what was needed to make it look in better condition and have to say how pleased I was with her overall service from start to finish, she was lovely, polite, and friendly and gave me all the advice I had asked her as well as making sure that I was comfortable with coffee and biscuits, and I was most impressed with the manager on how she was constantly watching and helping her students in such a positive manner enabling them to give such excellent service to their customers as well as building their confidence . I would ๐Ÿ’ฏ recommend Sorella and will from now on be using them for all my hair treatments.
Thank you so much for lovely experience with you here today ๐Ÿ˜Š

Service
Value
Result
Cleanliness
Atmosphere
Response from Sorella Hair Salon

Hi Sharon,

We are absolutely thrilled to hear that you had a wonderful experience at our salon! Thank you for taking the time to leave such kind words about our salon and our talented Apprentice, Ashleigh. We are so grateful for your recommendation and we can't wait to have you back for all your hair treatments.

Thank you again for choosing Sorella. We look forward to seeing you soon for another fantastic hair experience! ๐Ÿ’›