Ora Hair

62 High Street, Banstead, Surrey, SM72LX

About us

Ora Hair is a boutique style salon, with dynamic, forward thinking, team of stylist, providing a special level of service within the field of hairdressing. Our stylists inspire each other and will ensure that with an in-depth consultation, your hair needs are tailored to create beautiful, wearable hair every day.

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 21:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 21:00
Friday 09:00 - 18:00
Saturday 09.00 - 17.00
Sunday Closed

Reviews

4.90
721 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Roots treatment

Pat Beck
7th Nov 2022
Stylist: Sophie
5.0
Appointment verified by SaloniQ Software

Excellent service - best salon I’ve been to for such a long time - the staff are professional, welcoming and friendly- so glad I’ve found you !!

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Lovely review for Sophie at Ora Hair thank you Pat, Sophie and the team will be pleased. We look forward to your next visit to the Banstead Salon. Ora

Leah ?

Gillian Hogg
7th Nov 2022
Stylist: Leah
5.0
Appointment verified by SaloniQ Software

My first time at Ora Wonderful Haircut Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you for visiting Ora Hair for the first time and for taking the time to leave Leah 5 stars for your experience at the salon. Ora

Colour & Cut

Sam Bowman
3rd Nov 2022
Stylist: Lucy
4.5
Appointment verified by SaloniQ Software

Another great colour & cut from Lucy….always a pleasure!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you Sam for leaving Lucy a review. I am sorry we didn't quite meet a 5 stars but would love your feedback to ensure we can meet this at your next visit. Ora

Colour

Sarah Ridge
21st Oct 2022
3.0

I’m really not happy I was talked into having low lights to merge my roots I was my original colour would still show my hair is now brown.

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Hi Sarah
I am really sorry to hear this. I understand you have not called the salon to explain, as we would be very happy to discuss this with you. Having spoken to the relevant stylist I am informed that you usually colour your hair yourself and was not happy with the result, your goal was to tone the ends down to blend your roots and it was discussed that it will feel darker to begin with. However if you are not feeling happy with the result we are very happy to take a look and rectify this for you, inline with our 7 day guarantee policy. I have arranged for someone to give you a call today, to see if we can get you booked in as soon as possible. Lisa

Fabulous

Bethany Brooks
19th Oct 2022
Stylist: Casey
5.0
Appointment verified by SaloniQ Software

Been having my hair done by Casey for a while now and she always does an amazing job! She is so lovely and puts so much care and thought into all of the work she does. I am in love with the green in my hair and get so many compliments on it!

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you Bethany for leaving this lovely 5 star review for Casey at Ora Hair Banstead. She will be thrilled. Ora

Joint Success

Carole Morris
17th Oct 2022
Stylist: Lucy
4.5

Brilliant as always Chloe and Lucy worked together amazingly

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you Carole. Its great to hear our salon ethos of working as a team in the salon reflected in your salon experience. Lisa

Trim and blow dry

Kathie Rawlins
26th Sep 2022
Stylist: Chloe
5.0
Appointment verified by SaloniQ Software

Fantastic, friendly and great professional advice. Hair looked so good Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you Kathie for leaving Chloe at Ora Hair a great 5 star review. Lisa

Embracing

Catherin Gharkhan
24th Sep 2022
4.0
Appointment verified by SaloniQ Software

Before I was asked about how much will charge to just wash my hair, the girl ask to another colleague and came back to me and told me they have to have quick drying after wash and , and they charge me 10 pound ,I was agree and they do it, wash and like they said express hair dry ,finish and I would like to pay the lady told me is 18 pound I was very surprised i told her that was not the price they told me the begin is very embarrassing for me that situation she said is her colleagues mistake but for this time the charge me 10 pound that was very bad situation for me please make sure before what you have to charge and don't do that for the client the girl how attend me was lovely .

Service
Value
Result
Cleanliness
Atmosphere

Amazing balayage

Danielle Simpson
24th Sep 2022
Stylist: Casey
5.0
Appointment verified by SaloniQ Software

I was really anxious about having my hair coloured as I had a bad experience in the past at another salon. What I really like about Ora hair is that they spend as much time as you need speaking to you about what you want and going through options and pictures. I am so happy with my balayage and highly recommend Casey.

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

We are thrilled to read this lovely 5 star review for your Balayage service at Ora Hair with Casey. Thank you and look forward to your next visit to the salon.Lisa

My sons first salon experience ❤️

Carla
12th Sep 2022
Stylist: Chloe
5.0
Appointment verified by SaloniQ Software

Chloe was absolutely amazing with my son who’s only 4. I was sceptical as this was his first time at a salon and he’s usually very unpredictable. Chloe was fantastic with him, she entertained him throughout, explained to both of us what she was going to do, we were both offered refreshments and just had a genuinely lovely experience. I later called that same day as I felt my son needed a little bit more off of his curls and Chloe was great and invited us back the next morning. His haircut is beautiful and he loved his salon experience. Will defo be back again! Thank you Chloe! X

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you for taking the time to leave Chloe at Ora Hair a fantastic 5 star review for your sons haircut. We are thrilled he enjoyed the experience. Lisa

Talented Colourist

Elspeth Moore
6th Sep 2022
Stylist: Ella
5.0
Appointment verified by SaloniQ Software

Ella has done my hair colour a couple of times now. She is a conscientious and talented colourist. My hair involved partial highlights, where colour was then added; as well as the environmentally friendly version of foils to add depth of colour to shades of red.
As a trainee Ella has always given one of the best head massages when washing my hair. Now having experienced a mermaid blow dry and finish after one of my full head colours, I can say I felt like mermaid royalty leaving Ora Hair!

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Wow Elspeth thank you so much for leaving Ella at Ora Hair such an amazing 5 star review.Lisa

Fabulous

Miss Linda Knowles
1st Sep 2022
Stylist: Casey
5.0
Appointment verified by SaloniQ Software

Lovely attentive stylist, talked through my restyle and I am very happy with the result.

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you Linda for this fabulous 5 star review for Casey at Ora Hair Banstead
she will be pleased. Lisa

Wash, Cut and Blowdry

Christine
1st Sep 2022
Stylist: Casey
5.0
Appointment verified by SaloniQ Software

Casey is always very warm and welcoming, extremely professional and I love the way she cuts my hair! Awesome hairdresser and stylist 5*!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Wow Christine thank you for this lovely review for Casey at Ora Hair she will be thrilled. Lisa

Brilliant blowdry

Kate Collings
31st Aug 2022
Stylist: Chloe
5.0
Appointment verified by SaloniQ Software

Fabulous as always!

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you Kate always lovely to see your return visits to the salon are 5 stars. Chloe will be thrilled. Lisa

New visit for wash and blow dry

Anonymous
24th Aug 2022
5.0

A pleasant experience . Warm , friendly staff and atmosphere . I definitely will be back . Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you for taking the time to leave a great 5 star review for Ora Hair Banstead.

Nice blowdry

Jill Watson
24th Aug 2022
Stylist: Sophie
5.0
Appointment verified by SaloniQ Software

Nice salon very friendly lovely products Sophie did a nice blowdry

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you Jill for taking the time to leave Sophie at Ora Hair a lovely 5 star review. Lisa

Feeling pretty

Ms Michaela Mueller
21st Aug 2022
Stylist: Sophie
5.0
Appointment verified by SaloniQ Software

What a lovely experience I had with Sophie and her team, so friendly and I love the sustainability approach. I love my haircolour and I love my haircut, excellent consultation before cutting my hair. I really can recommend this little gem in Bansted.

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Wow what an awesome 5 star review for Sophie at Ora Hair. Thank you Michaela we are so pleased you loved the salon and your service. Lisa

Great experience

Marta Czarnecka
18th Aug 2022
Stylist: Casey
5.0
Appointment verified by SaloniQ Software

I absolutely love my new haircut done by Casey. It is so lovely, exactly what I wanted! I definitely will be coming back!

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

We are so pleased you are happy with your new haircut by Casey at Ora Hair. Thank you for leaving a 5 star review for Ora Hair. Lisa

Style

Anonymous
16th Aug 2022
5.0

Very pleased with my visit Leah did a good job considering I was unsure what I wanted doing

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you for a lovely review for Leah at Ora Hair.

Great curly cut

Anonymous
15th Aug 2022
Stylist: Leah
5.0

Really great cut

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you for leaving Leah a 5 star review for a great curly haircut at Ora Hair Banstead. Lisa

Disappointed

Amanda Piac
13th Aug 2022
3.0
Appointment verified by SaloniQ Software

After a consultation, I was really excited to book in with this sustainable, modern hairdressers but unfortunately I did not get what I asked for. I showed a picture of a blonde highlighted style and left with a muddy look with a grey highlight for £205, which wasn’t what I was quoted. I was offered to rebook but I wasn’t confident they could deliver what I was after.

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Dear Amanda Thank you for taking the time to leave a review. All feedback is essential for the team to grow. Unfortunately we have tried on numerous occasions to invite you back to the salon, so that we could see what you were unhappy with. As documented in our complaints policy on our website. We would need a client to return to the salon within 7 days, so that we can see your hair and to rectify, if for any reason they are not happy. We would be unable to rectify any complaint via email, especially as you said on many occasions that you were not receiving them. I am very saddened to feel that you felt the need to leave the team such a low review, when they went above and beyond to try and resolve this for you, by telephone, email and inviting you in to the salon at your convenience. Lisa

Fabulous

Carole Morris
12th Aug 2022
Stylist: Lucy
5.0
Appointment verified by SaloniQ Software

As always Lucy worked with me for the best result

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you Carole for taking the time to leave Lucy this lovely 5 star review. Lisa

So attentive and professional

Kathie Enright
8th Aug 2022
Stylist: Chloe
5.0
Appointment verified by SaloniQ Software

Nothing is too much trouble for Chloe. She just wants your hair to look great !

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you Kathie for this lovely 5 star review for Chloe at Ora Hair, she will be thrilled. Lisa

Simply the best!

Linda Jones
23rd Jul 2022
Stylist: Sophie
5.0
Appointment verified by SaloniQ Software

Sophie always gets it right every time! .
She Takes care and time. Wonderful that they take care of the planet too!

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Lovely to read this review for Sophie at Ora Hair. Thank you Linda

Very friendly salon and great hair cut!

Natalie Mulcahy
16th Jul 2022
Stylist: Lucy
5.0
Appointment verified by SaloniQ Software

Had a total restyle with Lucy today. Love my new do and also found all the staff a really friendly bunch. Nothing was too much trouble and left feeling great thanks Lucy!

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you Natalie for taking the time to leave Lucy at Ora Hair this fantastic 5 star review. Lisa

Amazing

Nicole Sandhu-Hicks
25th Jun 2022
5.0
Appointment verified by SaloniQ Software

Had such a great experience, the stylist was so lovely, talked through my restyle and did it bit by bit so I was comfortable. I’ll be booking in again just because of her, and the amazing cut she gave me.

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you Nicole for the lovely review for Ora Hair.

Colour & Restyle

Anne Marie Khouri
21st Jun 2022
Stylist: Casey
5.0
Appointment verified by SaloniQ Software

Casey was very informative and really friendly. I love my cut & colour and will definitely be back again soon.

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you Anne Marie for the lovely 5 star review for Casey at Ora Hair. Ora x

Fantastic result

Kim Rogerson
18th Jun 2022
Stylist: Casey
5.0
Appointment verified by SaloniQ Software

I used to hate getting my hair done but Casey listens to what the client wants and is good explaining things and gives an honest opinion. Love my. New hair. Colour

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you Kim for this lovely review for Casey at Ora Hair Banstead. Ora x

Hair straightening and blowdry

Sophie Michael
10th Jun 2022
Stylist: Chloe
5.0
Appointment verified by SaloniQ Software

Thank you so much for a fabulous transformation of my hair. In addition to Chloe everyone in the salon is always so welcoming. A brilliant team at ORA

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you Sophie so lovely to hear from a loyal customer that you have received another great service at Ora Hair. Chloe and the team will be thrilled. Lisa x

Haircut

Han Mulcahy
9th Jun 2022
Stylist: Leah
5.0

Really good haircut. Lovely friendly girls !!

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you for this great review for Leah at Ora Hair Banstead. Ora x

Karolina

Karolina Brown
4th Jun 2022
Stylist: Chloe
5.0
Appointment verified by SaloniQ Software

Cannot recommend highly enough. It’s always a great experience and I love my hair - big thanks to wonderful Chloe!

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Wow thank you Karolina a lovely 5 star review for Chloe at Ora Hair Banstead. So great to hear you would be happy to recommend, remember our Recommend a Friend offer. Lisa

Wonderful

Mrs Indra Seymour
3rd Jun 2022
Stylist: Sophie
5.0
Appointment verified by SaloniQ Software

I’ve been going to Sophie at Ora Hair for a little while now and my hair has never looked better. Both the colour and the cut are fantastic -and the service is great thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you so much for taking the time to leave this lovely 5 star review for Sophie at Ora Hair Banstead.

Cut and blow dry

Gail Hill
1st Jun 2022
Stylist: Lucy
5.0
Appointment verified by SaloniQ Software

Wonderful ?
Lucy as always was bright and cheerful when I arrived. We talked over what to do in terms of cut, Lucy checked my hair and before I knew it I was walking about with amazing hair.
Lucy is fabulous, highly talented and always great fun while having your hair done.

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you Gail so lovely to hear you received another great 5 star service from Ora Hair. Lucy will be thrilled.

Hair cut & blow-dry

Thelma Lloyd
27th May 2022
Stylist: Charlotte
5.0
Appointment verified by SaloniQ Software

All ways a great hair cut ??‍♀️ and when I have highlights done, been go there a few years now, always friendly staff and listen to how I like my hairstyle done.??

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you Thelma for the lovely review for Ora hair Banstead

Amazing colour and cut !!

Nina Winchester
24th May 2022
Stylist: Charlotte
4.5
Appointment verified by SaloniQ Software

2nd time I have had my hair hi-lited by Charlotte . Salon is lovely and all stylists are very friendly . Charlotte did a fab cut and love the colour would highly recommend both Charlotte and Ora to anyone .

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you Nina for this lovely review for Charlotte and the team at Ora Hair Banstead.

A salon that listens

Kim Rogerson
19th May 2022
Stylist: Casey
5.0
Appointment verified by SaloniQ Software

Casey really listens to make sure you leave the salon with a smile on your face.

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

thank you Kim for this lovely 5 star review for Casey at Ora Hair Banstead. Lisa

TODAY

Wendy C
17th May 2022
Stylist: Charlotte
5.0
Appointment verified by SaloniQ Software

Smashing blow dry with a very friendly and attentive professional. Thank you Charlotte

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you Wendy for the lovely 5 star review for Charlotte at Ora Hair. She will be thrilled. Lisa

Cut and blow dry

Angela Fordham
14th May 2022
Stylist: Sophie
5.0
Appointment verified by SaloniQ Software

Sophie, thank you for your expertise and professionalism. You have cut and styled my hair very well. You've got a great personality and all of your colleagues are great, welcoming and charming. Best wishes Angela

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you Angela for leaving Sophie at Ora Hair Banstead such a lovely 5 star review. Sophie is definitely one of the best hairdressers in Surrey. Lisa

Roots and cut

Linda Barnett
13th May 2022
Stylist: Casey
5.0
Appointment verified by SaloniQ Software

I have had so many compliments about my hair today. Thank you, Ora Hair, and especially Casey.

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Linda thank you for leaving Casey this lovely 5 star review and thrilled you have received compliments on your hair. Lisa

Happy, enjoyable experience - as always!

Karen
9th May 2022
Stylist: Lucy
5.0

Great haircut with my lovely Lucy, I always look forward to coming to see you all.

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you Karen so pleased to hear you always love your salon experience at Ora Hair. Lisa

Haircut

Dawn Burns
4th May 2022
2.0

Large increase for a haircut... London pricing for local hairdressers

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Dear Dawn I am really sorry to hear you were not happy with cost of your last service. Obviously due to increase in the cost of living for a business to survive we do unfortunately have to pass the cost on. Lucy is also one of our most senior busy stylists which is reflected in her costs. We do however offer a cheaper service with a lower level of stylist, who are also experienced but are still building their clientele. I understand you were contacted immediately after your service and this was all explained. I am very sorry to see you felt the need to leave Lucy a very Low review as this does reflect on them personally.
Thank you Lisa

Best Salon in Surrey

Nadine
4th May 2022
Stylist: Chloe
5.0
Appointment verified by SaloniQ Software

Every visit to Ora Hair in Banstead is like being treated to a 5 star pampering.
From the moment you walk in you are met with a warm and genuine welcome. All the team are lovely and talented, but for me Chloe is fantastic, she always makes me feel special and nothing is ever too much trouble. An amazing hair dresser and person. I can’t recommend Ora Hair enough.

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Wow what an awesome 5 star review for Chloe at Ora Hair. We are so pleased you enjoy your experience in the salon and feel we meet your expectations every visit. Thank you Lisa

Fabulous colour by Leah

Caroline Brown
3rd May 2022
Stylist: Leah
5.0
Appointment verified by SaloniQ Software

Leah is great at listening to what you want and giving you a great colour and cut. I would highly recommend!

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you Caroline Leah will be thrilled to read this lovely 5 star review for Ora Hair. Lisa

Beyond happy!

Stephanie Foames
30th Apr 2022
Stylist: Leah
5.0
Appointment verified by SaloniQ Software

I hadn’t had my hair done in a salon for a long time, I am so happy with the end result a complete restyle and colour change, Leah is so friendly and easy to talk to and has done such an amazing job with my hair, I would 100% recommend her! Thank you again I will definitely be returning!

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Stephanie Thank you for an amazing 5 star review for your Colour change and restyle with Leah at Ora Hair. She will love reading this. Lisa

Great Haircut

Lewis Bartlett
29th Apr 2022
Stylist: Chloe
5.0
Appointment verified by SaloniQ Software

Another great haircut by Chloe.
Always receive a friendly & welcoming service. I’ll be back in 6 weeks!

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Amazing Lewis Chloe at Ora Hair will be thrilled to read this 5 star review . Lisa

Another success

Carole Morris
29th Apr 2022
Stylist: Lucy
5.0
Appointment verified by SaloniQ Software

Lucy never fails to make me feel special. We’ve worked together to achieve my transition to grey over last couple of years and it looks amazing. Thanks

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you Carole, Lucy at Ora Hair will love to hear this and receive another 5 Star review. Lisa

Wonderful

Lily Saunders
22nd Apr 2022
Stylist: Casey
5.0
Appointment verified by SaloniQ Software

Lily enjoyed her first haircut here ! She loves the added touch of sparkling pelligrini and a biscuit treat !! Casey was very friendly and put her at ease and checked with her throughout thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you for taking the time to leave Casey this lovely 5 star review, we are thrilled you enjoyed the experience at Ora. Lisa

Curly hair cut and style

Allison Foster
21st Apr 2022
Stylist: Sophie
5.0
Appointment verified by SaloniQ Software

Sophie is wonderful, listened to what I wanted but was sure of her own knowledge. Took time to style my hair afterwards. All staff friendly and atmosphere calm and relaxing. I’ll be back!

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

So lovely to read this great 5 star review for Sophie and the team at Ora Hair Banstead. Thank you Allison. Lisa

Need more experience working on darker, asian hair

India Patel
19th Apr 2022
3.0
Appointment verified by SaloniQ Software

Really thoughtful taking her time to colour and correct my hair. However, I’m just really disappointed with how the colour is and upset I paid so much to end up not liking it.

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Hi India I am really saddened to read this review. I understand that your colour was not exactly the same as the image you showed us, however the stylist did explain at your consultation we may not achieve the exact result. It is also very difficult to assess as you were not happy to stay for the full service to complete the style to check the colour. We appreciate your feedback. Kind Regards
Lisa

Fabulous blow dry

Kate Collings
8th Apr 2022
Stylist: Chloe
5.0
Appointment verified by SaloniQ Software

Chloe did the best blow dry as always!
All the team are friendly and make me feel very welcome

Service
Value
Result
Cleanliness
Atmosphere
Response from Ora Hair

Thank you Kate for leaving Chloe at Ora Hair a lovely 5 star review, she is amazing at blowdrying. Lisa