Francesco Hair Eccleshall

18 High Street, Eccleshall, Staffordshire, ST21 6BZ

About us

Welcome to the Francesco Hair Salon in Eccleshall! Our spacious, luxurious salon on Eccleshall High Street offers a warm and friendly welcome and is home to our talented team of hairdressers. All our hair stylists have considerable industry experience and have completed extensive training to provide all our guests with unrivalled hair care expertise.

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Opening hours

Monday Closed
Tuesday 09:00 - 18:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 20:00
Saturday 08:00 - 17:00
Sunday Closed

Reviews

4.95
503 verified reviews
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Filter by rating

Excellent

Mel Borrett
21st Jun 2024
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Kevin cut my hair today and I really am so pleased and also what a gentleman
The atmosphere in the salon was so friendly and relaxing
My friends have complimented on how nice my hair looks!

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Response from Francesco Hair Eccleshall

Hi Mel,

Thank you so much for leaving us such a lovely review! We are thrilled to hear that you had such a great experience with our stylist, Kevin. We pride ourselves on providing both great haircuts and excellent customer service.

We're also glad that you enjoyed the friendly and relaxing atmosphere in our salon. We believe that creating a comfortable environment is just as important as giving great haircuts.

It's always great to receive compliments from friends about our clients' hair. We're so happy to hear that you are pleased with your new look!

Thank you again for taking the time to leave us a review. We hope to see you back at our salon soon.

Best,
The team at Francesco Hair Eccleshall

Wash cut and blow dry

Mrs Pennie Edwards
21st Jun 2024
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

Katie is very attentive and cuts and dries my hair beautifully

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Response from Francesco Hair Eccleshall

Dear Mrs Pennie,

We are delighted to hear that you had a great experience at our salon with Katie. It means a lot to us that she was able to give you a beautiful haircut and blow dry. We are constantly striving to provide excellent service to all our customers, and we are glad to see that we were able to meet your expectations.

Thank you for taking the time to leave us a review. Your kind words have been shared with the team, especially with Katie. We hope to see you again soon for your next hair appointment.

Best regards,

The Team at Francesco Hair Eccleshall

Saturday hair flip

Mrs Nicola Scholes
15th Jun 2024
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Felt welcome on arrival
Kevin has done a fab haircut he listened to what I wanted and I absolutely loved the finished result 5*

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Response from Francesco Hair Eccleshall

Dear Mrs. Nicola,

Thank you so much for taking the time to leave us a kind review! We are thrilled to hear that you felt welcome upon arrival and that Kevin was able to provide you with a fabulous haircut. We pride ourselves on listening to our clients' wants and needs, and we are so glad that you loved the end result. We truly appreciate your 5-star rating and hope to see you again soon.

Best regards,
The team at Francesco Hair Eccleshall

Always a great experience

Mrs Monica Wilmot
11th Jun 2024
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Always look forward to having my hair cut at Francescos! Kevin is very professional and easy to talk to, and great at cutting and styling hair.

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Response from Francesco Hair Eccleshall

Dear Mrs Monica,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you always look forward to your haircuts at our salon and that you have had a positive experience with our stylist, Kevin. We strive to provide a professional and welcoming atmosphere for all our clients, and it's heartwarming to know that we have achieved that with you. We will definitely pass along your compliments to Kevin. We look forward to seeing you again soon!

Warmly,
The team at Francesco Hair Eccleshall

Another wonderful experience!!

Ms Dawn Roads
11th Jun 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Excellent cut and blow dry, as always, by Andrew.

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Response from Francesco Hair Eccleshall

Dear Ms. Dawn Roads,

Thank you for taking the time to leave us such a kind review about your experience at our salon. We are thrilled to hear that Andrew provided you with another excellent cut and blow dry, as he always does. We will be sure to pass along your kind words to him.

We want to thank you for choosing our salon and for being a loyal customer of ours. We always strive to provide top-notch service and make our clients feel their best when leaving our salon.

Thank you again for your support and we can't wait to welcome you back for another great experience at our salon.

Best,
The Team at Francesco Hair Eccleshall

Wonderful hair experience

Mrs Carol West
7th Jun 2024
Team Member: Lola
5.0
Appointment verified by SaloniQ Software

Very impressed with the service, expertise and friendliness of the Salon and particularly Lola. Love my new cut and colour. Chloe also did an excellent blow dry today and would highly recommend Francesco's.

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Response from Francesco Hair Eccleshall

Dear Mrs. Carol,

Thank you so much for taking the time to leave such a positive review about your recent visit to our salon. We are thrilled to hear that you were impressed with our service, expertise and friendliness, especially from Lola who did your cut and colour. Our goal is always to provide our clients with the best experience possible, and it's always wonderful to hear that we were successful in doing so.

We also appreciate you mentioning Chloe, who did your blow dry. We will make sure to pass along your kind words to her. We are happy to know that you would highly recommend us to others, as it means a lot to us.

We look forward to seeing you again soon and helping you achieve your desired look.

Take care,
The team at Francesco Hair Eccleshall

First Visit

Ms Kerry Hulme
7th Jun 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Great service and haircut by Chloe. Lovely salon much bigger inside than I realised.

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Response from Francesco Hair Eccleshall

Hi Ms Kerry,

Thank you so much for taking the time to leave your review. We are thrilled to hear that you had a great experience at our salon and that you were pleased with your new haircut by Chloe. We pride ourselves on providing excellent service and it's always rewarding to receive positive feedback.

We're glad you were pleasantly surprised by the size of our salon, we strive to provide a comfortable and spacious environment for our clients. We hope you'll visit us again soon for another great haircut.

Best regards from the team at Francesco Hair Eccleshall.

Just what I needed

Mrs Michelle Cooper
4th Jun 2024
Team Member: Ayleshe
5.0
Appointment verified by SaloniQ Software

Amazing.

Katie and Tegan too. Thanks girls.

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Response from Francesco Hair Eccleshall

Dear Mrs Michelle Cooper,

Thank you for your amazing review! We are thrilled to hear that you had a great experience at our salon with Katie and Tegan. Your kind words mean a lot to us and we will make sure to pass them on to the team.

We are glad that you enjoyed your visit with us and we look forward to welcoming you back to our salon in the future.

Best regards,

The Team at Francesco Hair Eccleshall

New haircut style

Ms Sue Wall
31st May 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Excellent I'm so pleased with my new haircut,it was a lovely experience from start to finish.Thank you so much Andrew,see you again soon.

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Response from Francesco Hair Eccleshall

Hi Ms Sue,

Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had an excellent experience with Andrew and love your new haircut. Our team strives to ensure a lovely experience from start to finish for all of our clients.

We can't wait to see you again soon and assist you with any future hair needs. Thank you again for choosing our salon and for your kind words.

Warmly,
The team at Francesco Hair Eccleshall

Hair colour

Hilary Jane Oag
30th May 2024
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

I was very pleased with the result.

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Response from Francesco Hair Eccleshall

Dear Hilary,

Thank you for taking the time to leave us a review! We are thrilled to hear that you were pleased with the result of your visit to our salon. Our team works hard to ensure that our clients are happy and satisfied with their experience.

We appreciate your kind words and hope to see you again soon for another great hair service. Thank you for choosing our salon and for giving us the opportunity to serve you. Your satisfaction is our top priority.

Take care and have a lovely day!

Best regards,
The Team at Francesco Hair Eccleshall

Excellent

Jane Lawton
28th May 2024
5.0

Excellent service

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Response from Francesco Hair Eccleshall

Hi Jane, thank you for your lovely review! We're so happy to hear that you had an excellent experience with us. Our team works hard to provide top-notch service to all of our clients. We're glad to know that we were able to meet your expectations.
Thank you for choosing our salon and for taking the time to leave us a review. We hope to see you again soon!
Best wishes from the team at Francesco Hair Eccleshall.

Colour cut and extras

Anonymous
23rd May 2024
Team Member: Lola
5.0

Fab result as always ❤️thank you Lola x

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Response from Francesco Hair Eccleshall

Dear valued customer,

Thank you for taking the time to leave such a lovely review! We are thrilled to hear that you had a fabulous experience with Lola at our salon. We will make sure to pass along your kind words to her.

It's great to know that you are always satisfied with the results from our salon. Our team at Francesco Hair Eccleshall strives to provide the best services to our customers, and it's a pleasure to see that we have met your expectations.

Once again, thank you for choosing our salon. We appreciate your continued support and look forward to seeing you again soon.

Best regards,
The team at Francesco Hair Eccleshall

Very happy.

Becky Pye
16th May 2024
Team Member: Katie
5.0

Katie is excellent at listening and getting a good rapport that puts people at ease. Katie is a very attentive stylist. Love my hair style, Thankyou.

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Response from Francesco Hair Eccleshall

Hi Becky,

Thank you so much for taking the time to leave us a review. We are so glad to hear that you had a great experience with our stylist Katie. She truly takes pride in listening to her clients and creating a style that they love. We are so happy that you feel at ease with her and are pleased with your hair style. We appreciate your support and look forward to seeing you again at our salon.

Best,
The Team at Francesco Hair Eccleshall

Always excellent quality service

Mrs Vicky Roberts
15th May 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Super hairdresser. Cuts your hair to suit you and your lifestyle.

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Response from Francesco Hair Eccleshall

Dear Mrs. Vicky,

Thank you so much for your kind words about our salon and our super hairdresser! We are thrilled to hear that you were happy with your haircut and that it suits both you and your lifestyle. Our team always strives to provide the best services and we are happy to know that we have met your expectations.

Your feedback means a lot to us and it motivates us to continue delivering excellent hair services to all our customers. We look forward to welcoming you back to our salon for your next appointment.

Thank you for choosing us and for taking the time to share your experience.

Warm Regards,

The Team at Francesco Hair Eccleshall

Hair cut

Mrs Cathy Gill
12th May 2024
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Always lovely to visit Francessco Eccleshall & to catch up with Kevin.
Great stylist, I am always happy with the result
Thank you xx

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Response from Francesco Hair Eccleshall

Dear Mrs Cathy Gill,

Thank you so much for your kind words about your recent visit to our salon. We are thrilled to hear that you always have a lovely experience at Francesco Hair and enjoy catching up with Kevin.

Our team takes great pride in their work and we are so happy to know that you are always pleased with the result. Thank you for choosing us as your go-to salon.

We look forward to seeing you again soon and catching up with you. Have a fantastic day!

Best,
The team at Francesco Hair Eccleshall

Came highly recommended

Amie Timmis
10th May 2024
Team Member: Ayleshe
5.0
Appointment verified by SaloniQ Software

Had my hair done today ready for my birthday, the new temporary hair colouring by Ayleshe came highly recommended by my mum and my sister. I found everyone who interacted with me in salon polite and kind and Ayleshe listened to my hair care routine and advised me on how to better care for it due to its length. I loved what she did to my hair and I look forward to her and her teams services further in the future!

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Response from Francesco Hair Eccleshall

Hi Amie,

Thank you so much for taking the time to share your positive experience at our salon. We are delighted to hear that you enjoyed your visit and that our team, especially Ayleshe, were able to provide you with excellent service.

We are so happy to hear that you loved the new temporary hair colouring and that Ayleshe took the time to listen to your hair care routine and provide helpful advice. We always strive to make our clients feel pampered and well-cared for during their visit, and we are thrilled to know that we met your expectations.

We look forward to seeing you again in the future and continuing to provide you with top-notch service!

Have a great rest of your week!

Warmly,

The Team at Francesco Hair Eccleshall

Great experience!

Miss Emma Voyle
9th May 2024
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Had a great experience in the salon today! Lovely atmosphere with really friendly staff. I had a cut and new colour as well as a new way of styling and I absolutely love it. Tegan did a fabulous job - thank you!!

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Response from Francesco Hair Eccleshall

Hi Miss Emma,

Thank you for taking the time to leave such a kind review! We are delighted to hear that you had a great experience at our salon today. Our team takes great pride in creating a friendly and welcoming atmosphere for our clients.

It's wonderful to hear that you love your new cut, color, and styling. Tegan is truly talented and we will be sure to pass along your compliments to her. We are so glad that she was able to give you a fabulous new look.

Thank you again for choosing to visit our salon and for your kind words. We can't wait to see you again for your next visit.

Warmly,
The team at Francesco Hair Eccleshall

Good Hair Day

Christian Channer
5th May 2024
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

As good as ever

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Response from Francesco Hair Eccleshall

Dear Christian,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that your experience at our salon was as good as ever! Our team works hard to provide top-notch services and it means a lot to us that you were satisfied.

We hope to see you again soon at our salon. Thank you for your continued support and trust in our team. Have a great day!

Best regards,
The team at Francesco Hair Eccleshall

Cut & highlights

Dee Mcentee
3rd May 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Great restyle with Andrew & great colour with Lola

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Response from Francesco Hair Eccleshall

Hi Dee,

Thank you for taking the time to leave such a lovely review for Andrew and Lola. We are so happy to hear that you had a great experience at our salon and that you are pleased with your new restyle and color. We will be sure to pass along your kind words to both Andrew and Lola.

We strive to provide all of our clients with high-quality services and it means a lot to know that we have succeeded in doing so for you. We look forward to seeing you again and continuing to provide you with exceptional hair services.

Take care!

The Team at Francesco Hair Eccleshall

Excellent as ever!

Mrs Jenny Oram
1st May 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Usual attention to detail and excellent personal service. Thank you.

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Response from Francesco Hair Eccleshall

Dear Mrs. Jenny,

We are thrilled to hear that you had a positive experience at our salon. Thank you for taking the time to leave us a review. It means a lot to us.

At Francesco Hair, we strive to provide exceptional customer service and pay attention to even the smallest details. We are delighted to know that this was reflected in your recent visit.

We are grateful for your patronage and look forward to welcoming you back soon.

Best regards,
The team at Francesco Hair Eccleshall

Spa Day

Mrs Judy Gray
1st May 2024
Team Member: Lola
5.0
Appointment verified by SaloniQ Software

Going to see Lola at Francesco’s is like a spa experience lovely atmosphere fun and giggles plus you leave with the most amazing hair thank you Lola love my colour cut and finish have had lots of compliments already ❤️❤️❤️

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Response from Francesco Hair Eccleshall

Dear Mrs. Judy Gray,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you had a wonderful experience with Lola at our salon. We pride ourselves on creating a relaxing and enjoyable atmosphere for our clients. We are happy to know that you not only enjoyed your visit, but also left with amazing hair.

Lola is a talented stylist and we are glad she was able to provide you with a beautiful color, cut, and finish. We hope you continue to receive compliments on your hair and we look forward to seeing you again soon!

Warmly,
The Team at Francesco Hair Eccleshall

Hair colour

Ms Jane Young
28th Apr 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Chloe did a great job colouring my hair..

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Response from Francesco Hair Eccleshall

Dear Ms. Jane,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that Chloe did a great job coloring your hair! We'll be sure to pass along your kind words to her.

At Francesco Hair Eccleshall, we pride ourselves on providing top-notch hair services tailored to each individual's needs. It's wonderful to know that Chloe was able to achieve your desired look.

We hope to have the pleasure of seeing you again in the future and continue to exceed your expectations.

Best,
The Team at Francesco Hair Eccleshall

Love my hair ❤️

Nicky Birks
27th Apr 2024
Team Member: Ayleshe
5.0
Appointment verified by SaloniQ Software

Great experience today, thank you Ayleshe for making me feel young again! Dave loved my hair too! I will be back 😘

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Response from Francesco Hair Eccleshall

Hi Nicky,

Thank you for the lovely review! We are so glad to hear that you had a great experience at our salon and that Ayleshe helped you feel young again. We always strive to make our clients feel amazing and it's great to hear that Dave loved your hair as well. We can't wait to have you back in the salon and continue to provide you with excellent service.

Best,
The team at Francesco Hair Eccleshall

Cut & Blow Dry

Mrs Helen Mason
26th Apr 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

As always, Andrew sorted my somewhat challenging hair and gave me a style that I can manage easily with no fuss or real pampering needed to be done by me… perfect!

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Response from Francesco Hair Eccleshall

Dear Mrs Helen,

Thank you for taking the time to leave us such a lovely review. We are delighted to hear that Andrew was able to give you a manageable style for your challenging hair, without any fuss or extra pampering. That's what we strive for at our salon – finding the perfect style for our clients that they can easily maintain.

We appreciate your kind words and we look forward to welcoming you back to the salon in the future. Thank you for choosing Francesco Hair Eccleshall.

Best,
The Team at Francesco Hair Eccleshall

A hairdressing gem

Dominic Poole
26th Apr 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

A lovely, welcoming salon. All of the team are friendly, you can’t help but walk out feeling better than when you walk in. Recommend without hesitation.

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Response from Francesco Hair Eccleshall

Dear Dominic,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you found our team to be friendly and welcoming. Our goal is to ensure that every client feels better when they leave compared to when they came in.

It means a lot to us that you would recommend our salon without any hesitation. We truly appreciate your kind words and continued support.

We look forward to welcoming you back in the future and providing you with another positive experience.

Best,
The team at Francesco Hair Eccleshall

My regular appointment

Mrs Glynis James
25th Apr 2024
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

As always treated with a high standard of professionalism. Always a nice atmosphere within the salon and always well looked after by the staff. My stylist always listens to what you want and would also provide recommendations.

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Response from Francesco Hair Eccleshall

Dear Mrs Glynis,

Thank you for taking the time to leave us a kind review. We are thrilled to hear that you had an enjoyable experience at our salon and were impressed by the level of professionalism from our team. At Francesco Hair, we strive to maintain a welcoming and comfortable atmosphere for all our clients.

We are glad that your stylist listened to your preferences and offered helpful recommendations. Our team is always committed to providing exceptional services that meet our clients' expectations. We look forward to welcoming you back for another great salon experience.

Best Regards,
The Team at Francesco Hair.

Another fab visit

Miss Elspeth Clubb
25th Apr 2024
Team Member: Lola
5.0
Appointment verified by SaloniQ Software

I just love coming to the salon. It's like being with family. Lola is ace & I give her a free range to do what she likes & I always leave feeling sensational

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Response from Francesco Hair Eccleshall

Dear Miss Elspeth,

We are thrilled to hear that you feel like part of our salon family! It's always a pleasure to have you in our chair. Thank you for trusting Lola to work her magic and we are happy to know that you always leave feeling sensational. We can't wait to see you again and catch up like old friends.

Take care and have a lovely day!

Sincerely,

The Team at Francesco Hair Eccleshall

Hair straightening treatment

Mrs Karen Stevens
24th Apr 2024
Team Member: Lola
5.0
Appointment verified by SaloniQ Software

Fantastic service from
Lola as always. Highly recommend her and this brilliant treatment

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Response from Francesco Hair Eccleshall

Dear Mrs. Karen,

Thank you for taking the time to leave us a review. We are thrilled to hear that you had a fantastic experience once again with our stylist Lola, and that you would highly recommend her and our treatment. We strive to provide top-notch services to all our customers, and it's always great to hear positive feedback.

We look forward to welcoming you back to our salon and providing you with another excellent experience. Thank you again for your recommendation and support.

Sincerely,

The team at Francesco Hair Eccleshall

Enjoyable experience

Melanie Thomson
23rd Apr 2024
Team Member: Kevin
5.0

Always made to feel welcome. Coffee and water given, Kevin always knows what to do with my hair
Really eased with result

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Response from Francesco Hair Eccleshall

Hi Melanie,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you always feel welcome at our salon. It's our goal to create a warm and friendly atmosphere for our clients.

We're also happy to hear that you enjoy our drinks service and that Kevin always knows how to work his magic with your hair. We want our clients to feel comfortable and relaxed while they're in our salon, and it looks like we've achieved that with you!

We hope to see you again soon and we look forward to giving you another great hair experience.

Best,
The team at Francesco Hair Eccleshall

Colour

Kate satongar
23rd Apr 2024
Team Member: Katie
5.0

Love my colour as always thank you Katie

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Response from Francesco Hair Eccleshall

Hi Kate Satongar,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you love your recent color! Our team at Francesco Hair Eccleshall always strives to deliver exceptional results to our clients. Katie will be delighted to hear your kind words.
We look forward to seeing you again soon for your next hair appointment. Thank you for choosing our salon!
Warm regards,
The team at Francesco Hair Eccleshall

Amazing experience as always!

Mrs Kath Howard
19th Apr 2024
Team Member: Lola
5.0
Appointment verified by SaloniQ Software

Outstanding

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Response from Francesco Hair Eccleshall

Dear Mrs. Kath Howard,
Thank you so much for your outstanding review! We are thrilled to hear that you had a positive experience at our salon.
It is our aim to provide top-notch services to all of our clients and we are delighted to know that you were satisfied with your experience.
We appreciate you taking the time to share your thoughts and we look forward to welcoming you back to our salon soon.
Best regards,
The team at Francesco Hair Eccleshall

Best hairdressers I've been to

Catherine
13th Apr 2024
Team Member: Ayleshe
5.0

I love eccleshall francescos, such a friendly, genuine atmosphere, its the first hairdressers I've been to that I enjoy returning to. Such a lovely team who always leave me feeling more confident than when I walked in. Katie and Ayleshe are wonderful and both have such passion for their roles. Thank you for your excellent service and perfect hair!

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Response from Francesco Hair Eccleshall

Hi Catherine,

Thank you so much for taking the time to leave a review for our salon. It means a lot to us that you had such a positive experience here at Francesco Hair Eccleshall. We are glad to hear that our team made you feel welcomed and comfortable, and helped boost your confidence with their skills. We will definitely pass on your compliments to Katie and Ayleshe.

It is always our goal to provide excellent service and leave our customers feeling satisfied with their hair. We are so happy to know that we have achieved that with you. Thank you for choosing to return to our salon and we look forward to seeing you again soon.

Best regards,
The team at Francesco Hair Eccleshall

Cut & colour

Mrs Charlotte Harman
13th Apr 2024
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

Wouldn’t go anywhere else!

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Response from Francesco Hair Eccleshall

Dear Mrs. Charlotte Harman,

Thank you so much for taking the time to leave us a review! We truly appreciate your kind words and are so grateful that you wouldn't go anywhere else.

We strive to provide exceptional service and it means the world to us that you have chosen our salon to take care of your hair needs. We can't wait to see you again and continue to provide you with the best hair services.

Warmly,
The team at Francesco Hair Eccleshall

Snother great hair cut!

Mrs Jan Beesley
13th Apr 2024
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Came away feeling good!

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Response from Francesco Hair Eccleshall

Dear Mrs Jan,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you left our salon feeling good. Our team at Francesco Hair Eccleshall strives to provide excellent service and make sure our clients leave feeling confident and happy with their hair.

We hope to see you again soon and continue to provide you with the same positive experience.

Warmly,

The Team at Francesco Hair Eccleshall

Exceptional

Mrs Veronica Hyland
12th Apr 2024
Team Member: Lola
5.0
Appointment verified by SaloniQ Software

It is always a pleasure to have a treatment at the salon. More like visiting with friends than just a hairdo

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Response from Francesco Hair Eccleshall

Dear Mrs. Veronica,

Thank you for sharing your kind words about your recent visit to our salon. We are thrilled to hear that you had a positive experience and felt like you were visiting friends rather than just getting a hairdo.

We pride ourselves on providing a welcoming and friendly atmosphere for all our clients. Our team strives to make every visit a pleasant one, and we are happy to know that we succeeded with you.

Thank you again for choosing our salon. We look forward to your next visit and catching up with our lovely "friend".

Warm regards,

The team at Francesco Hair Eccleshall

Great stylist

Mrs Cath Murphy
10th Apr 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

I would have no hesitation in recommending Andrew, he is so welcoming, great stylist and lovely to chat with.

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Response from Francesco Hair Eccleshall

Dear Mrs Cath,

Thank you so much for your kind review. We are delighted to hear that you had a positive experience with Andrew and that you would recommend him.

Our team prides itself on providing both excellent hair styling and friendly, welcoming service. We are glad to hear that Andrew was able to provide this for you and that you enjoyed chatting with him.

Thank you for choosing our salon and taking the time to leave a review. We hope to see you again soon!

Best regards,
The team at Francesco Hair Eccleshall

Colour and cut

Anonymous
8th Apr 2024
5.0

Excellent service as always.

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Response from Francesco Hair Eccleshall

Dear valued customer,

We are thrilled to hear that you had an excellent experience at our salon! We strive to provide top-notch service to all of our clients and we are delighted to know that we met your expectations.

Thank you for taking the time to share your positive feedback with us. It means a lot to our team and motivates us to continue delivering exceptional service. Your loyalty and support are greatly appreciated.

We hope to see you again soon at Francesco Hair Eccleshall.

Best regards,
The team at Francesco Hair Eccleshall

Haircut

Garan Raja
5th Apr 2024
Team Member: Ayleshe
5.0
Appointment verified by SaloniQ Software

Ayleshe is super amazing. She did extraordinary transformation today for my hair. Must visit salon. Staffs are very friendly in the salon.

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Response from Francesco Hair Eccleshall

Hey Garan,
Thanks so much for leaving us a review! We're glad to hear that you had an amazing experience at our salon and that you had a positive transformation for your hair. That's exactly what we strive for with all of our clients! Our staff takes pride in being friendly and creating a welcoming atmosphere, so it's great to hear that reflected in your review. We appreciate your kind words and hope to see you again soon for your next visit.
Take care,
The team at Francesco Hair Eccleshall

review

Katie Rizzotto
5th Apr 2024
Team Member: Ayleshe
5.0

really amazing thank you so much !

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Response from Francesco Hair Eccleshall

Hi Katie Rizzotto! We're so thrilled to hear that you had an amazing experience at our salon. Thank you for giving us a great review! We always strive to provide excellent service and it's wonderful to know that we succeeded in making you happy. We hope to see you again soon for your next hair appointment. All the best from the team at Francesco Hair Eccleshall.

Excellent cut as always

Bronwen Dodd
5th Apr 2024
Team Member: Andrew
4.5

Excellent cut
Nothing to do with Andrew but Re ‘atmosphere’ question below. Why not make the courtyard space outside the conservatory salon section attractive??? It is just not a good outlook.

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Response from Francesco Hair Eccleshall

Hi Bronwen,
Thank you for taking the time to leave a review about your recent visit to our salon. We are so glad to hear that you had an excellent cut. We are always striving to provide top-notch services to our clients.
Regarding your suggestion about the courtyard, we appreciate your suggestion and will definitely look into ways to make it more inviting for our clients. We value your feedback and are always open to new ideas.
Thank you for choosing us and we hope to see you again soon.
Best regards,
The team at Francesco Hair Eccleshall

Hair looked fab, amazing job, loved it..

Mrs Shan Hemmings
5th Apr 2024
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

Katie did a brilliant job on my hair always makes feel at ease thought it was lovely too how she ask how I was erc too..
She always dies a brilliant job ony hair , when she's dyes it etc, so do the others tpo

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Response from Francesco Hair Eccleshall

Dear Mrs. Shan,

Thank you so much for taking the time to leave a review. We are delighted to hear that you had a positive experience with our stylist, Katie. We believe that creating a comfortable and welcoming atmosphere is just as important as delivering quality hair services. We appreciate you mentioning how she takes the time to ask about your well-being.

Your satisfaction with our services is our top priority, and we are thrilled to know that Katie consistently does a great job with your hair. Our team at Francesco Hair Eccleshall takes pride in providing excellent services to all our clients.

Thank you once again for your kind words. We look forward to welcoming you back to our salon soon.

Best regards,

The team at Francesco Hair Eccleshall

Fantastic

Anonymous
4th Apr 2024
5.0

Lovely hair cut by Andrew
Great salon experience

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Response from Francesco Hair Eccleshall

Dear valued customer,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a lovely hair cut by Andrew and enjoyed your experience at our salon.

At Francesco Hair Eccleshall, we strive to provide our clients with the highest quality services and we are delighted to know that we have met your expectations.

We look forward to seeing you again and thank you for choosing us for your hair needs.

Best regards,
The Francesco Hair Eccleshall team

Colour & Styling Refresh

Linda Ferriday
4th Apr 2024
Team Member: Lola
5.0
Appointment verified by SaloniQ Software

Lovely fun afternoon in the salon having a colour refresh and leaving with a fab up do I would never have managed myself.
As always the colour was exactly what I wanted.
Lots of compliments received 😊

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Response from Francesco Hair Eccleshall

Dear Linda,

We are thrilled to hear that you had a lovely and fun afternoon at our salon and that you are happy with your colour refresh and updo! Our team at Francesco Hair Eccleshall takes great pride in ensuring that our clients leave with exactly what they want. It's even better to know that you received compliments afterwards!

Thank you so much for taking the time to share your experience with us. We truly appreciate your kind words and look forward to seeing you again soon!

Best regards,
The Francesco Hair Eccleshall team

Excellent colour and cut

Claire Robertson
30th Mar 2024
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Laura as always expertly advisors on colour and it was lovely to watch he left coach Tegan on a perfect cutting technique, great leadership and lovely to see the growth within the apprentices. Thank you both - the new water , orange and rosemary is a lovely touch

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Response from Francesco Hair Eccleshall

Dear Claire Robertson,

We are so glad to hear that you enjoyed your recent visit to our salon. Our team at Francesco Hair Eccleshall prides themselves on providing expert advice on color and cutting techniques. We are thrilled that you were impressed by Laura's expertise and Tegan's cutting technique. We also appreciate your kind words about our apprentices, as we strive to provide a nurturing and growth-focused environment for them.

We're happy that you noticed our new water with orange and rosemary infusion. We want to make every experience at our salon as enjoyable and refreshing as possible.

Thank you for taking the time to share your positive feedback. Your satisfaction is our top priority, and we can't wait to welcome you back for another great visit.

Warmest regards,
The team at Francesco Hair Eccleshall

Perfect cut

Mrs Julie Freeman
29th Mar 2024
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

As always Kevin knew exactly what I wanted. Great cut and brilliant advice about hair products

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Response from Francesco Hair Eccleshall

Dear Mrs Julie,

Thank you so much for leaving a lovely review for our salon. We are delighted to hear that you were happy with your recent appointment and that Kevin was able to give you the perfect cut and advice about hair products.

We always strive to provide excellent customer service and it is wonderful to receive such positive feedback. We truly appreciate your support and look forward to seeing you again in the future.

Warm regards,
The team at Francesco Hair Eccleshall

Francesco Eccleshall

Miss Jessica Simpson can you write a review for
29th Mar 2024
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

I really enjoyed having my haircut by why Katie, the staff are very friendly and give you whatever you ask for I've always received good results and don't have anything negative to say. I love my hair cut and the way it was dried and curled.

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Response from Francesco Hair Eccleshall

Dear Miss Jessica,

Thank you for taking the time to write such a lovely review. We are grateful to know you had a positive experience at our salon. Our team aims to provide the best services and make every customer feel comfortable and satisfied.

We are glad that you enjoyed your haircut by Katie and found our staff to be friendly. It is always our priority to listen to our customers' requests and give them the results they desire. We are also happy to know that you love your hair cut and the way it was styled. Your satisfaction is our ultimate goal.

We truly appreciate your support and look forward to welcoming you back soon.

Best regards,
The team at Francesco Hair Eccleshall

Cut and finish

Jayne Dalby
23rd Mar 2024
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Fabulous! Lovely salon, clean and friendly staff. Great hair wash….Orla. Super cut Kevin and a really super blow dry. Thrilled…thank you!

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Response from Francesco Hair Eccleshall

Hi Jayne, thank you for your lovely review! We are so pleased to hear that you had a fabulous experience at our salon. It means a lot to us that you found our staff to be friendly and our salon to be clean. We take great pride in providing top-notch services, and we are happy to hear that you were happy with your hair wash with Orla, super cut with Kevin, and super blow dry. We are thrilled to have met your expectations and we hope to see you again soon! Thank you for choosing our salon for your hair needs.
Best regards,
The team at Francesco Hair Eccleshall

Excellent as always

Bridget Murray
23rd Mar 2024
Team Member: Ayleshe
5.0
Appointment verified by SaloniQ Software

Lovely new colour

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Response from Francesco Hair Eccleshall

Dear Bridget, we are so glad to hear that you loved your new hair colour! Thank you for taking the time to share your experience at our salon. We always strive to provide top-notch service and it's so rewarding to know that we achieved that with you. We hope you left feeling confident and satisfied with your new look. We can't wait to see you again soon! Take care, The team at Francesco Hair Eccleshall

Amazing

Mrs Claire Everitt
22nd Mar 2024
Team Member: Lola
5.0
Appointment verified by SaloniQ Software

Greeted by lovely Jackie who is always helpful. She’s amazing sorting my appointments on the phone and in the salon. Jackie always makes me feel welcome when I walk in the salon which is lovely.. All staff are amazing polite helpful and just lovely to be around it’s a great atmosphere with every especially lovely Andrew he’s also amazing..Lola is just the best not only because she’s so lovely she takes time with me explaining about what’s she’s doing and as always my hair looks amazing.. would highly recommend this salon it’s fantastic..,

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Response from Francesco Hair Eccleshall

Dear Mrs Claire Everitt,

Thank you for taking the time to leave us such a lovely review. We're thrilled to hear that you had a great experience at our salon. It's wonderful to know that Jackie, Andrew, and Lola made your visit even more enjoyable with their exceptional hospitality and service.

We strive to create a welcoming and friendly atmosphere for all of our clients, and we are glad that you felt that during your visit. We will be sure to pass on your positive feedback to our team.

Thank you for recommending our salon, and we look forward to welcoming you back in the future.

Best regards,

The Team at Francesco Hair Eccleshall

Fabulous Team

Mrs Sarah Presswood
21st Mar 2024
Team Member: Lola
5.0
Appointment verified by SaloniQ Software

From the moment I walked in the whole team made me feel welcome. The refreshing homemade flavoured water was a welcome treat, followed by bottomless cups of coffee. Lola took time to understand how my hair had been since my last visit and then Kevin worked his magic with a fabulous cut. Jackie on reception and Tegan with a head massage made it such a relaxing time just for me.

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Response from Francesco Hair Eccleshall

Dear Mrs. Sarah,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you enjoyed your recent visit to our salon.

Our team at Francesco Hair Eccleshall is dedicated to providing exceptional service to each and every client. We are delighted to hear that you felt welcome and enjoyed our homemade infused water and bottomless coffee. We believe that a little treat can make a huge difference in your experience with us.

We are also pleased to hear that Lola and Kevin took great care of your hair and provided you with a fabulous cut. We take great pride in our stylists and their ability to create beautiful haircuts for our clients.

Lastly, we are happy that Jackie and Tegan were able to add to the relaxing atmosphere with a head massage. We love to spoil our clients and make sure they leave feeling refreshed and rejuvenated.

Thank you again for your kind words. We can't wait to see you again and provide you with another wonderful experience.

Best regards,

The Team at Francesco Hair Eccleshall.