Francesco Hair Eccleshall

18 High Street, Eccleshall, Staffordshire, ST21 6BZ

About us

Welcome to the Francesco Hair Salon in Eccleshall! Our spacious, luxurious salon on Eccleshall High Street offers a warm and friendly welcome and is home to our talented team of hairdressers. All our hair stylists have considerable industry experience and have completed extensive training to provide all our guests with unrivalled hair care expertise.

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Opening hours

Monday Closed
Tuesday 09:00 - 18:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 20:00
Saturday 08:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.95
270 verified reviews
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Snother great hair cut!

Mrs Jan Beesley
13th Apr 2024
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Came away feeling good!

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Response from Francesco Hair Eccleshall

Dear Mrs Jan,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you left our salon feeling good. Our team at Francesco Hair Eccleshall strives to provide excellent service and make sure our clients leave feeling confident and happy with their hair.

We hope to see you again soon and continue to provide you with the same positive experience.

Warmly,

The Team at Francesco Hair Eccleshall

Exceptional

Mrs Veronica Hyland
12th Apr 2024
Team Member: Lola
5.0
Appointment verified by SaloniQ Software

It is always a pleasure to have a treatment at the salon. More like visiting with friends than just a hairdo

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Response from Francesco Hair Eccleshall

Dear Mrs. Veronica,

Thank you for sharing your kind words about your recent visit to our salon. We are thrilled to hear that you had a positive experience and felt like you were visiting friends rather than just getting a hairdo.

We pride ourselves on providing a welcoming and friendly atmosphere for all our clients. Our team strives to make every visit a pleasant one, and we are happy to know that we succeeded with you.

Thank you again for choosing our salon. We look forward to your next visit and catching up with our lovely "friend".

Warm regards,

The team at Francesco Hair Eccleshall

Great stylist

Mrs Cath Murphy
10th Apr 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

I would have no hesitation in recommending Andrew, he is so welcoming, great stylist and lovely to chat with.

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Response from Francesco Hair Eccleshall

Dear Mrs Cath,

Thank you so much for your kind review. We are delighted to hear that you had a positive experience with Andrew and that you would recommend him.

Our team prides itself on providing both excellent hair styling and friendly, welcoming service. We are glad to hear that Andrew was able to provide this for you and that you enjoyed chatting with him.

Thank you for choosing our salon and taking the time to leave a review. We hope to see you again soon!

Best regards,
The team at Francesco Hair Eccleshall

Colour and cut

Anonymous
8th Apr 2024
5.0

Excellent service as always.

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Response from Francesco Hair Eccleshall

Dear valued customer,

We are thrilled to hear that you had an excellent experience at our salon! We strive to provide top-notch service to all of our clients and we are delighted to know that we met your expectations.

Thank you for taking the time to share your positive feedback with us. It means a lot to our team and motivates us to continue delivering exceptional service. Your loyalty and support are greatly appreciated.

We hope to see you again soon at Francesco Hair Eccleshall.

Best regards,
The team at Francesco Hair Eccleshall

Haircut

Garan Raja
5th Apr 2024
Team Member: Ayleshe
5.0
Appointment verified by SaloniQ Software

Ayleshe is super amazing. She did extraordinary transformation today for my hair. Must visit salon. Staffs are very friendly in the salon.

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Response from Francesco Hair Eccleshall

Hey Garan,
Thanks so much for leaving us a review! We're glad to hear that you had an amazing experience at our salon and that you had a positive transformation for your hair. That's exactly what we strive for with all of our clients! Our staff takes pride in being friendly and creating a welcoming atmosphere, so it's great to hear that reflected in your review. We appreciate your kind words and hope to see you again soon for your next visit.
Take care,
The team at Francesco Hair Eccleshall

review

Katie Rizzotto
5th Apr 2024
Team Member: Ayleshe
5.0

really amazing thank you so much !

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Response from Francesco Hair Eccleshall

Hi Katie Rizzotto! We're so thrilled to hear that you had an amazing experience at our salon. Thank you for giving us a great review! We always strive to provide excellent service and it's wonderful to know that we succeeded in making you happy. We hope to see you again soon for your next hair appointment. All the best from the team at Francesco Hair Eccleshall.

Excellent cut as always

Bronwen Dodd
5th Apr 2024
Team Member: Andrew
4.5

Excellent cut
Nothing to do with Andrew but Re ‘atmosphere’ question below. Why not make the courtyard space outside the conservatory salon section attractive??? It is just not a good outlook.

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Response from Francesco Hair Eccleshall

Hi Bronwen,
Thank you for taking the time to leave a review about your recent visit to our salon. We are so glad to hear that you had an excellent cut. We are always striving to provide top-notch services to our clients.
Regarding your suggestion about the courtyard, we appreciate your suggestion and will definitely look into ways to make it more inviting for our clients. We value your feedback and are always open to new ideas.
Thank you for choosing us and we hope to see you again soon.
Best regards,
The team at Francesco Hair Eccleshall

Hair looked fab, amazing job, loved it..

Mrs Shan Hemmings
5th Apr 2024
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

Katie did a brilliant job on my hair always makes feel at ease thought it was lovely too how she ask how I was erc too..
She always dies a brilliant job ony hair , when she's dyes it etc, so do the others tpo

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Response from Francesco Hair Eccleshall

Dear Mrs. Shan,

Thank you so much for taking the time to leave a review. We are delighted to hear that you had a positive experience with our stylist, Katie. We believe that creating a comfortable and welcoming atmosphere is just as important as delivering quality hair services. We appreciate you mentioning how she takes the time to ask about your well-being.

Your satisfaction with our services is our top priority, and we are thrilled to know that Katie consistently does a great job with your hair. Our team at Francesco Hair Eccleshall takes pride in providing excellent services to all our clients.

Thank you once again for your kind words. We look forward to welcoming you back to our salon soon.

Best regards,

The team at Francesco Hair Eccleshall

Fantastic

Anonymous
4th Apr 2024
5.0

Lovely hair cut by Andrew
Great salon experience

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Response from Francesco Hair Eccleshall

Dear valued customer,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a lovely hair cut by Andrew and enjoyed your experience at our salon.

At Francesco Hair Eccleshall, we strive to provide our clients with the highest quality services and we are delighted to know that we have met your expectations.

We look forward to seeing you again and thank you for choosing us for your hair needs.

Best regards,
The Francesco Hair Eccleshall team

Colour & Styling Refresh

Linda Ferriday
4th Apr 2024
Team Member: Lola
5.0
Appointment verified by SaloniQ Software

Lovely fun afternoon in the salon having a colour refresh and leaving with a fab up do I would never have managed myself.
As always the colour was exactly what I wanted.
Lots of compliments received 😊

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Response from Francesco Hair Eccleshall

Dear Linda,

We are thrilled to hear that you had a lovely and fun afternoon at our salon and that you are happy with your colour refresh and updo! Our team at Francesco Hair Eccleshall takes great pride in ensuring that our clients leave with exactly what they want. It's even better to know that you received compliments afterwards!

Thank you so much for taking the time to share your experience with us. We truly appreciate your kind words and look forward to seeing you again soon!

Best regards,
The Francesco Hair Eccleshall team

Excellent colour and cut

Claire Robertson
30th Mar 2024
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Laura as always expertly advisors on colour and it was lovely to watch he left coach Tegan on a perfect cutting technique, great leadership and lovely to see the growth within the apprentices. Thank you both - the new water , orange and rosemary is a lovely touch

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Response from Francesco Hair Eccleshall

Dear Claire Robertson,

We are so glad to hear that you enjoyed your recent visit to our salon. Our team at Francesco Hair Eccleshall prides themselves on providing expert advice on color and cutting techniques. We are thrilled that you were impressed by Laura's expertise and Tegan's cutting technique. We also appreciate your kind words about our apprentices, as we strive to provide a nurturing and growth-focused environment for them.

We're happy that you noticed our new water with orange and rosemary infusion. We want to make every experience at our salon as enjoyable and refreshing as possible.

Thank you for taking the time to share your positive feedback. Your satisfaction is our top priority, and we can't wait to welcome you back for another great visit.

Warmest regards,
The team at Francesco Hair Eccleshall

Perfect cut

Mrs Julie Freeman
29th Mar 2024
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

As always Kevin knew exactly what I wanted. Great cut and brilliant advice about hair products

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Response from Francesco Hair Eccleshall

Dear Mrs Julie,

Thank you so much for leaving a lovely review for our salon. We are delighted to hear that you were happy with your recent appointment and that Kevin was able to give you the perfect cut and advice about hair products.

We always strive to provide excellent customer service and it is wonderful to receive such positive feedback. We truly appreciate your support and look forward to seeing you again in the future.

Warm regards,
The team at Francesco Hair Eccleshall

Francesco Eccleshall

Miss Jessica Simpson can you write a review for
29th Mar 2024
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

I really enjoyed having my haircut by why Katie, the staff are very friendly and give you whatever you ask for I've always received good results and don't have anything negative to say. I love my hair cut and the way it was dried and curled.

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Response from Francesco Hair Eccleshall

Dear Miss Jessica,

Thank you for taking the time to write such a lovely review. We are grateful to know you had a positive experience at our salon. Our team aims to provide the best services and make every customer feel comfortable and satisfied.

We are glad that you enjoyed your haircut by Katie and found our staff to be friendly. It is always our priority to listen to our customers' requests and give them the results they desire. We are also happy to know that you love your hair cut and the way it was styled. Your satisfaction is our ultimate goal.

We truly appreciate your support and look forward to welcoming you back soon.

Best regards,
The team at Francesco Hair Eccleshall

Cut and finish

Jayne Dalby
23rd Mar 2024
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Fabulous! Lovely salon, clean and friendly staff. Great hair wash….Orla. Super cut Kevin and a really super blow dry. Thrilled…thank you!

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Response from Francesco Hair Eccleshall

Hi Jayne, thank you for your lovely review! We are so pleased to hear that you had a fabulous experience at our salon. It means a lot to us that you found our staff to be friendly and our salon to be clean. We take great pride in providing top-notch services, and we are happy to hear that you were happy with your hair wash with Orla, super cut with Kevin, and super blow dry. We are thrilled to have met your expectations and we hope to see you again soon! Thank you for choosing our salon for your hair needs.
Best regards,
The team at Francesco Hair Eccleshall

Excellent as always

Bridget Murray
23rd Mar 2024
Team Member: Ayleshe
5.0
Appointment verified by SaloniQ Software

Lovely new colour

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Response from Francesco Hair Eccleshall

Dear Bridget, we are so glad to hear that you loved your new hair colour! Thank you for taking the time to share your experience at our salon. We always strive to provide top-notch service and it's so rewarding to know that we achieved that with you. We hope you left feeling confident and satisfied with your new look. We can't wait to see you again soon! Take care, The team at Francesco Hair Eccleshall

Amazing

Mrs Claire Everitt
22nd Mar 2024
Team Member: Lola
5.0
Appointment verified by SaloniQ Software

Greeted by lovely Jackie who is always helpful. She’s amazing sorting my appointments on the phone and in the salon. Jackie always makes me feel welcome when I walk in the salon which is lovely.. All staff are amazing polite helpful and just lovely to be around it’s a great atmosphere with every especially lovely Andrew he’s also amazing..Lola is just the best not only because she’s so lovely she takes time with me explaining about what’s she’s doing and as always my hair looks amazing.. would highly recommend this salon it’s fantastic..,

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Response from Francesco Hair Eccleshall

Dear Mrs Claire Everitt,

Thank you for taking the time to leave us such a lovely review. We're thrilled to hear that you had a great experience at our salon. It's wonderful to know that Jackie, Andrew, and Lola made your visit even more enjoyable with their exceptional hospitality and service.

We strive to create a welcoming and friendly atmosphere for all of our clients, and we are glad that you felt that during your visit. We will be sure to pass on your positive feedback to our team.

Thank you for recommending our salon, and we look forward to welcoming you back in the future.

Best regards,

The Team at Francesco Hair Eccleshall

Fabulous Team

Mrs Sarah Presswood
21st Mar 2024
Team Member: Lola
5.0
Appointment verified by SaloniQ Software

From the moment I walked in the whole team made me feel welcome. The refreshing homemade flavoured water was a welcome treat, followed by bottomless cups of coffee. Lola took time to understand how my hair had been since my last visit and then Kevin worked his magic with a fabulous cut. Jackie on reception and Tegan with a head massage made it such a relaxing time just for me.

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Response from Francesco Hair Eccleshall

Dear Mrs. Sarah,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you enjoyed your recent visit to our salon.

Our team at Francesco Hair Eccleshall is dedicated to providing exceptional service to each and every client. We are delighted to hear that you felt welcome and enjoyed our homemade infused water and bottomless coffee. We believe that a little treat can make a huge difference in your experience with us.

We are also pleased to hear that Lola and Kevin took great care of your hair and provided you with a fabulous cut. We take great pride in our stylists and their ability to create beautiful haircuts for our clients.

Lastly, we are happy that Jackie and Tegan were able to add to the relaxing atmosphere with a head massage. We love to spoil our clients and make sure they leave feeling refreshed and rejuvenated.

Thank you again for your kind words. We can't wait to see you again and provide you with another wonderful experience.

Best regards,

The Team at Francesco Hair Eccleshall.

Hair Colour and Cut

Mrs Melanie Slater
17th Mar 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Always love my hair cut and colour.

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Response from Francesco Hair Eccleshall

Dear Mrs Melanie,

Thank you so much for your kind words about your recent hair cut and color at our salon. We are thrilled to hear that you always leave happy and satisfied with your hair services.

Our team at Francesco Hair Eccleshall works hard to ensure that every customer has a positive experience, and it means a lot to us that you have taken the time to share your feedback.

We appreciate your support and look forward to seeing you again soon!

Best wishes from our team at Francesco Hair Eccleshall.

The best wonderful experience as usual

Carol-Anne Harris
16th Mar 2024
Team Member: Lola
5.0
Appointment verified by SaloniQ Software

Also Kevin and a first class to Orla what an amazing Young Lady she is a credit to the group Her skills are first class

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Response from Francesco Hair Eccleshall

Hi Carol-Anne Harris,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that both you and Kevin had a wonderful experience at our salon. We couldn't agree more that Orla is an amazing young lady with first-class skills - she's truly a credit to our team and we're lucky to have her on board.

We hope to see you again soon for another fabulous visit. Thanks again for your kind words!

Warmly,
The team at Francesco Hair Eccleshall

Great experience

Mrs Janet Johnson
15th Mar 2024
Team Member: Lola
5.0
Appointment verified by SaloniQ Software

Lola is lovely and brilliant- always leave my colour in her very capable hands, she always knows best

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Response from Francesco Hair Eccleshall

Dear Mrs Janet Johnson,

Thank you so much for taking the time to leave us a review. We appreciate your kind words about our lovely stylist Lola. We're delighted to hear that she always leaves your colour in her capable hands and that you trust her expertise.

We pride ourselves on delivering the best service to our clients and it's always encouraging to hear positive feedback. We can't wait to see you again for your next appointment! Thank you for choosing our salon.

Warm regards,

The team at Francesco Hair Eccleshall

Five stars!

Mrs Karen Stevens
15th Mar 2024
Team Member: Lola
5.0
Appointment verified by SaloniQ Software

Fabulous colour by the very talented Lola.

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Response from Francesco Hair Eccleshall

Dear Mrs Karen Stevens,

Thank you for taking the time to leave a review. We are thrilled to hear that you had a fantastic experience with Lola and that you are happy with your new colour. We will definitely pass on your kind words to her.

At Francesco Hair Eccleshall, we pride ourselves on providing excellent service and we are so glad that it was reflected in your visit. We cannot wait to welcome you back and continue to exceed your expectations.

Thank you again for your review. We truly appreciate your support and look forward to seeing you soon.

Sincerely,
The Team at Francesco Hair Eccleshall

Hair cut and blow dry

Mrs Lyn Hughes
15th Mar 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Andrew cut and styled my hair very well. Pleased with the result.

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Response from Francesco Hair Eccleshall

Dear Mrs Lyn Hughes,

Thank you so much for taking the time to leave us a review. We are delighted to hear that Andrew did a great job with your haircut and styling. It means a lot to us that you were pleased with the result.

We always strive to provide our clients with the best possible service and it's wonderful to know that we met your expectations. Thank you for choosing our salon and we look forward to seeing you again!

Warm regards,
The team at Francesco Hair Eccleshall

Colour and blow dry

Ms Mandy Young
13th Mar 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

He is the consummate professional and really understands my hair and how to tame it! I trust him implicitly

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Response from Francesco Hair Eccleshall

Dear Ms Mandy,

We are delighted to hear that you had a positive experience at our salon. Our team at Francesco Hair actually strives to provide professional and personalized services to all our valued clients.

We are pleased that our stylist was able to understand your hair and provide you with the suitable solution to tame it. Trust is the foundation of any great relationship and we are humbled that you have placed your trust in us.

We appreciate your kind words and look forward to seeing you again soon.

Warmly,

The Team at Francesco Hair Eccleshall

Great, uplifting experience

Mrs Monica Wilmot
12th Mar 2024
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Had to cancel existing appointment because I caught COVID and when I was able to rebook, my hair had grown!
I felt very untidy so I was really ready for a haircut and style. Kevin did not disappoint. Thank you!

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Response from Francesco Hair Eccleshall

Dear Mrs. Monica,

Thank you for taking the time to share your experience at our salon. We are glad to hear that you were pleased with your recent haircut and style by Kevin.

We are sorry to hear that you had to cancel your previous appointment due to catching COVID. We completely understand and prioritize the safety of our clients and staff. We are also happy to hear that you were finally able to rebook and that Kevin was able to give you the haircut and style you were looking for.

We hope to see you again soon and continue to provide you with excellent service. Take care and stay safe!

Sincerely,

The Team at Francesco Hair Eccleshall

Wash, cut and blow dry

Ms Hollie Timmis
7th Mar 2024
Team Member: Chloe
4.5
Appointment verified by SaloniQ Software

Hollie loved her experience. First time having hair washed in the salon. Loved her hot chocolate and biscuit. And how lovely everyone was. Fear of salons has gone! She can't wait to come back. And loves her new hair cut :)

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Response from Francesco Hair Eccleshall

Dear Ms Hollie,

Thank you for taking the time to leave us such a wonderful review! We are so thrilled to hear that you loved your experience at our salon. We always aim to create a warm and welcoming atmosphere for our clients, and we are happy to hear that you felt comfortable and at ease during your visit.

We are also delighted to hear that you enjoyed our complimentary hot chocolate and biscuit. We believe that small gestures go a long way in making our clients feel special and pampered. We are glad that you enjoyed your first professional hair wash and are happy to have helped conquer any fear you had of salons.

We can't wait to welcome you back for your next appointment and to continue providing you with excellent service and a fabulous new hairstyle.

Best regards,
The Francesco Hair team

Fab colour and cut

Mrs Judy Gray
7th Mar 2024
Team Member: Lola
5.0
Appointment verified by SaloniQ Software

As usual a lovely pamper afternoon at Francesco looked after by Lola for color and cut today love love love my hair ❤️❤️❤️ Thank you so much Lola 🥰 xxx

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Response from Francesco Hair Eccleshall

Hi Mrs. Judy,

Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you had a lovely pamper afternoon at our salon and that Lola took great care of you for your color and cut. We love to hear that you love your hair and we are grateful for your continued support. We will be sure to pass along your kind words to Lola.

Thank you again for choosing our salon, we appreciate your business. See you at your next appointment!

Warmly,
The team at Francesco Hair Eccleshall

Hair

Jan Blount
5th Mar 2024
5.0

Still not happy with tinsel , bit disappointed
i had to pay again for curls that came out , from previous appointment .

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Response from Francesco Hair Eccleshall

Hi Jan,

We are sorry to hear that you were not completely satisfied with your experience at our salon. We strive to provide the best services for our clients and we apologize that your tinsel and curls did not meet your expectations. As a team, we value your feedback and will work on improving for future appointments. Please do not hesitate to reach out to us if you have any further concerns.
Take care,
The team at Francesco Hair Eccleshall

Francesco Eccleshall

Anonymous
2nd Mar 2024
5.0

Very welcoming, highly professional staff
Stylist listen to your views and work with you giving excellent advice.
Colour stylists are 5*+
Always have alot of comments about my hair colour and style outside of salon
Highly recommend and would never go anywhere else

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Response from Francesco Hair Eccleshall

Dear valued customer,

Thank you for taking the time to leave such a kind review. We are thrilled to hear that you had a welcoming experience with our highly professional staff and received great advice from our stylists. It's also wonderful to hear that you have received compliments on your hair color and style even outside of the salon.

At Francesco Hair Eccleshall, our goal is to provide top-notch services and make our clients feel satisfied and delighted. We are so grateful for your recommendation and loyalty, and we are honored to have you as a valued customer.

Thank you again for choosing our salon, and we look forward to giving you another fantastic experience in the future.

Warmly,
- The team at Francesco Hair Eccleshall

Rejuvenation

David Wiggins
2nd Mar 2024
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Joyful outcome as ever I emerge from Lola's Trimming Lounge looking 5 years younger , thanks to Kevin's magic scissors

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Response from Francesco Hair Eccleshall

Dear David,

We are thrilled to hear that you had such a joyful and age-reversing experience at our salon. Thank you for taking the time to leave us such a lovely review. We are so happy to know that Kevin's skillful hands were able to work their magic and help you achieve a 5-year younger look.
We hope to see you again soon and continue to provide you with exceptional hair services that make you feel your best.

Warmly,
The Team at Francesco Hair Eccleshall

Excellent Service

Di Millward
2nd Mar 2024
Team Member: Kevin
5.0

Best salon I have ever been to and wouldn’t ever consider going elsewhere.

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Response from Francesco Hair Eccleshall

Dear Di Millward,

Thank you so much for taking the time to leave us such a glowing review! We are delighted to hear that you had such a positive experience at our salon and that you wouldn't even think of going anywhere else.

We strive to provide the best salon experience for our clients, and we are happy to hear that we have exceeded your expectations. We hope to continue to impress you with our services and keep you coming back.

Thank you again for your kind words, and we can't wait to see you for your next appointment!

Best regards,

The team at Francesco Hair Eccleshall

My grandmother

Simon Davies
1st Mar 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Can I say a quick Thankyou to the team at francesco in the high street, very last minute they managed to get my 92 year old grandmother in for a much needed cut and they were lovely with her, very nice surroundings and the staff were lovely!! And she’s happy as Larry !!

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Response from Francesco Hair Eccleshall

Hi Simon,

Thank you for taking the time to leave us a review. We are delighted to hear that your grandmother had a positive experience with us at Francesco Hair on High Street. Our team always strives to create a welcoming and comfortable atmosphere for all of our clients, regardless of age.

We are glad that we were able to accommodate your grandmother and provide her with a much-needed haircut. It's moments like these that make our job so rewarding. Your kind words about our staff and salon mean a lot to us.

Thank you once again for choosing to visit us. We hope to see you and your grandmother again soon!

Best regards,

The team at Francesco Hair Eccleshall

Colour and styling

Anonymous
29th Feb 2024
5.0

Absolutely amazing stylst

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Response from Francesco Hair Eccleshall

Dear valued customer,

Thank you so much for taking the time to leave a review for our salon. Your kind words mean the world to us and we are so happy to hear that you had an absolutely amazing experience with our stylist.

We strive to always provide exceptional service and it's great to see that we have achieved that with you. We truly appreciate your support and hope to see you back at our salon soon for another wonderful hair experience.

Thank you again for your lovely review!

Sincerely,
The team at Francesco Hair Eccleshall

First appointment

Ms Andrea Gardner
24th Feb 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

This was my first experience in this salon.
I was a little nervous before I came this was because I’ve been with the Congleton branch for 15+.
However I was made very welcome all through my visit .
Ayleshe did my colour fantastic job done and Andrew cut and styled it again a fantastic work .
The young girl , sorry I forgot your name you do amazing head massages and if I’m honest it was washed extremely well .
Thank you all who made me very welcome .
The hot chocolate is definitely worth another visit !
❤️

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Response from Francesco Hair Eccleshall

Dear Ms Andrea Gardner,

We are so glad to hear that your first experience at our salon was a positive one! We completely understand the nerves that come with trying a new salon, especially after being with another branch for such a long time. We are thrilled that you felt welcomed throughout your visit.

We will make sure to pass on your kind words to Ayleshe and Andrew for their fantastic work on your colour and cut. We are also happy to hear that our young unnamed team member gave you a wonderful head massage and provided you with a refreshing wash. We will make sure to recognize her for her amazing service.

We can't wait to welcome you back for another visit and treat you to our famous hot chocolate. Thank you for choosing our salon and we look forward to seeing you soon!

Best,
The Team at Francesco Hair Eccleshall

Cut & finish

Mrs Jan Wilson
23rd Feb 2024
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

Katie is very friendly and approachable. She discusses my wishes and also what I consider my particular hair needs are.
The cut was just what I wanted and was finished as I had asked.

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Response from Francesco Hair Eccleshall

Dear Mrs Jan Wilson,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that Katie was able to provide you with a friendly and approachable service, discussing your wishes and hair needs. We pride ourselves on creating custom haircuts that perfectly suit our clients' desires and needs.

It brings us great joy to know that you were pleased with the end result and that Katie was able to deliver the precise cut that you desired. Thank you for trusting us with your hair and for allowing us to fulfill your haircare needs.

Once again, thank you for your kind words and we look forward to seeing you at our salon again soon.

Best regards,
The Team at Francesco Hair Eccleshall

First Haircut

Ms Mila Anderson
22nd Feb 2024
Team Member: Lola
5.0
Appointment verified by SaloniQ Software

Lola was brilliant with my daughter, made her smile and made it a lovely experience... she especially loved the tractor seat 😊

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Response from Francesco Hair Eccleshall

Hi Ms Mila Anderson,

Thank you so much for the lovely review! We are thrilled to hear that your daughter had a great time with Lola at our salon. Our team at Francesco Hair Eccleshall always strives to create a welcoming and enjoyable experience for our clients, and we are glad that we were able to do so.

We are also happy to hear that the tractor seat was a hit with your daughter. We love seeing our little clients having fun and feeling comfortable during their appointments.

Once again, thank you for taking the time to share your feedback. We look forward to seeing you and your daughter again soon.

Best,
The Team at Francesco Hair Eccleshall

Lovely salon

Ms Sharon Guest
22nd Feb 2024
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

A thoroughly enjoyable experience today having my colour done by Katie and my hair cut by Andrew. It was my first visit and I am delighted with my hair. Thank you so much.

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Response from Francesco Hair Eccleshall

Dear Ms Sharon,

Thank you for taking the time to leave us such a lovely review! We are delighted to hear that you had a thoroughly enjoyable experience today with Katie and Andrew. It's great to know that it was your first visit to us and you're happy with your hair.

We will make sure to pass on your kind words to our team members and we look forward to welcoming you back to our salon in the future.

Thank you for choosing us to take care of your hair!

Warm regards,

The team at Francesco Hair Eccleshall

Colour & cut

Mrs Cathy Gill
22nd Feb 2024
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

My colour was done by the lovely Lola & cut by the talented Kevin.
I am always made to feel very welcome when I visit the salon and I am thrilled with the results from yesterday 21.02.24.
Thank you so much xx

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Response from Francesco Hair Eccleshall

Dear Mrs. Cathy,

Thank you so much for your kind words! We are delighted to hear that you were pleased with your experience at our salon yesterday. We will pass along your compliments to Lola and Kevin, they will be thrilled to know you are happy with their work.

Our team strives to make every client feel welcome and comfortable during their visits, so we are happy to hear that you felt at home with us. We hope to continue providing you with fantastic results in the future.

Thank you again for your wonderful review!

Sincerely,
The team at Francesco Hair Eccleshall

Fabulous

Mrs Amy Preece
21st Feb 2024
Team Member: Lola
5.0
Appointment verified by SaloniQ Software

Fabulous as always !! Amazing colour.
I put my complete trust in Lola as I know she will always make my hair look its best …..she knows what suits me and what doesn’t.
I have been coming to lola for years and I wouldn’t go anywhere else

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Response from Francesco Hair Eccleshall

Dear Mrs Amy,

We are delighted to hear that you had a fabulous experience at our salon. Thank you for your kind words about our amazing colour and our talented stylist, Lola. We are so happy to hear that you trust Lola and that she always knows what suits you best. We are also grateful for your loyalty over the years and we are so glad that you wouldn't go anywhere else. We look forward to welcoming you back for your next hair transformation.

Wishing you all the best,

Team at Francesco Hair Eccleshall

Brilliant, personal service

Mrs Lara Ellis
20th Feb 2024
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Kevin did my cut and blow dry, Katie did my colour and both were brilliant. They both really took the time to listen to what I wanted, offered helpful suggestions and I felt so confident in trusting them to get it right, which they really really did! They also made the whole experience feel really personal and they were genuinely invested in the outcome and so pleased when I loved it. The atmosphere was great, there are obviously a lot of customers who come back again and again and I can see why. I’m already looking forward to my next visit.

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Response from Francesco Hair Eccleshall

Dear Mrs Lara Ellis,

Thank you for taking the time to leave such a lovely review for our salon. We are thrilled to hear that you had a pleasant experience with our team members Kevin and Katie. It is our top priority to ensure that our clients receive the best service and leave feeling satisfied.

We are glad to know that you felt comfortable trusting our team to achieve your desired look, and that they were able to offer helpful suggestions. We strive to make every visit feel personal and we are grateful that you appreciated their genuine investment in the outcome of your appointment.

Thank you for mentioning our welcoming atmosphere and our loyal returning customers. It is truly heartwarming to know that we have created a positive impression on our clients.

We look forward to seeing you again for your next appointment.

Best regards,

The team at Francesco Hair Eccleshall

Cut and style

Loraine Tymons
17th Feb 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

My hair looked lovely

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Response from Francesco Hair Eccleshall

Dear Loraine,

Thank you so much for taking the time to leave a review for us. We are delighted to hear that you loved how your hair looked after your visit to our salon. It means a lot to us to hear such positive feedback from our valued customers.

We strive to provide a high-quality service to all our clients and we are thrilled to know that we have succeeded in making you happy. Your kind words have certainly made our day!

We hope to see you again soon at Francesco Hair Eccleshall for another enjoyable experience. Thank you for choosing us and for recommending us to others.

Best regards,
The Team at Francesco Hair Eccleshall

Cut and style

Loraine Tymons
17th Feb 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

My hair looked lovely

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Response from Francesco Hair Eccleshall

Hi Loraine,

Thank you for taking the time to leave a review about our salon. We are so glad to hear that you love how your hair turned out after your visit with us! Our team strives to provide the best services and it means a lot to us when clients like yourself appreciate our work.

We hope you continue to enjoy your lovely hair and we look forward to seeing you again at our salon.

Warm regards,
The team at Francesco Hair Eccleshall

Another fantastic visit

Carol Wilson
16th Feb 2024
Team Member: Lola
5.0
Appointment verified by SaloniQ Software

Brilliant stylist , lovely friendly salon , loving the new decor 🥰it magic what Lola can do with my very fine thin hair , thank you

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Response from Francesco Hair Eccleshall

Hi Carol!

Thank you for your kind words and for taking the time to share your experience at our salon. We're thrilled to hear that you had a brilliant experience with our stylist, Lola, and that you're loving our new decor. It makes us happy to know that you're happy with your hair, especially since we know how challenging it can be to work with fine and thin hair. We appreciate your trust in us and we can't wait to see you again soon!

Take care,
Team at Francesco Hair Eccleshall

Fabulous as always!

Linzy
16th Feb 2024
Team Member: Ayleshe
5.0

Great colour and finish and I’m feeling glamorous and refreshed. Thank you so much

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Response from Francesco Hair Eccleshall

Hi Linzy,

Thank you for your kind review! We are thrilled to hear that you had a great experience with us at our salon. Our team at Francesco Hair Eccleshall strives to provide our valued clients with the best colour and finish to help them feel glamorous and refreshed.

Your satisfaction is our top priority and we are so happy that you left our salon feeling fabulous. It was a pleasure to have you as our customer and we look forward to seeing you again soon!

Best regards,

The Team at Francesco Hair Eccleshall

Full Colour

Courtney Hollins
16th Feb 2024
Team Member: Katie
5.0

Amazing colour

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Response from Francesco Hair Eccleshall

Hi Courtney,

Thank you for taking the time to leave us a review! We are thrilled to hear that you had an amazing colour experience with us. Our team at Francesco Hair is dedicated to providing our clients with exceptional services, and we're so glad we were able to give you the results you were looking for.

We truly appreciate your support and we hope to have the opportunity to provide you with more fantastic services in the future.

Sincerely,
The team at Francesco Hair Eccleshall

Excellent

Ms Karren Goldman
14th Feb 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Excellent cut and attention to detail Andrew is always entertaining with good customer skills making it an all round relaxing experience.

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Response from Francesco Hair Eccleshall

Hi Ms Karren,

Thank you for taking the time to leave us such a positive review! We're delighted to hear that you had an excellent cut and that Andrew provided great customer service. He's definitely one of our most entertaining stylists! We're glad you had a relaxing experience with us and that we were able to pay attention to the details of your haircut.

We always strive to create a pleasant and enjoyable atmosphere for our clients, so it's heartening to know that we've succeeded with you. We appreciate your kind words and look forward to seeing you again soon.

Best regards,
The Team at Francesco Hair Eccleshall

Hair Cut

Mrs Pennie Edwards
13th Feb 2024
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

She is brilliant

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Response from Francesco Hair Eccleshall

Dear Mrs. Pennie Edwards,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a brilliant experience at our salon.

Our team always strives to provide the best service for our clients, and it's wonderful to know that we met your expectations. We hope you left feeling satisfied and refreshed.

Please visit us again soon, and don't hesitate to let us know if there's anything we can do to make your next visit even more enjoyable.

Thank you again for your feedback, it means a lot to us.

Warmly,
The team at Francesco Hair Eccleshall

Wonderful as always x

Belinda Cartlidge
11th Feb 2024
Team Member: Andrew
5.0

Fabulous colour and cut by Katie and Andrew- as always! They are both so attentive and always make me feel special. Thank you both x
But generally, I couldn’t imagine going to any other salon - everyone is so lovely and you’re made to feel very valued. So thank you Lola and your amazing team.

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Response from Francesco Hair Eccleshall

Dear Belinda Cartlidge,

Thank you for taking the time to leave such a lovely review about your recent visit to our salon. We are delighted to hear that you had a fabulous experience with Katie and Andrew, and that you always feel special during your visits.

It is our top priority to ensure that every client feels valued and receives the best service possible. We are glad to hear that you couldn't imagine going to any other salon and we are grateful for your trust in us.

Thank you for mentioning our team, especially Lola. We will be sure to pass on your kind words to everyone at the salon. We look forward to seeing you again soon!

Kind regards,
The team at Francesco Hair Eccleshall

9th Feb New Hair!

Mrs Avril Adamson
10th Feb 2024
Team Member: Katie
4.5
Appointment verified by SaloniQ Software

I alwsys enjoy having my hair cut and coloured but this time was one of the best.
Katie gave me excellent advice on a colour tweak. She listened to what I wanted and I love it.
The girl who washed my hair was attentive as I am currently not very mobile. She asked me if I would like a head massage and it was really relaxing. Sorry I didn’t catch her name possibly Tegan?

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Response from Francesco Hair Eccleshall

Dear Mrs Avril,

Thank you for taking the time to leave such a lovely review about your recent visit to our salon. We are thrilled to hear that you had such a positive experience with us, and that Katie was able to provide you with excellent advice on your color tweak. Our team strives to always listen to our clients and cater to their needs, so it is wonderful to know that you are loving your new look.

We are also happy to hear that our team member Tegan took great care of you during your hair wash. It's important to us that all of our clients feel comfortable and relaxed during their visit, especially if you are currently not very mobile.

Thank you once again for your kind words. We hope to see you again soon for your next hair appointment.

Best,
The team at Francesco Hair Eccleshall

Always excellent

Mrs Vicky Roberts
8th Feb 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Andrew - super cut thank you! Lola and Katie look after my colour do well. Wouldn’t go anywhere else.

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Response from Francesco Hair Eccleshall

Dear Mrs Vicky Roberts,

Thank you so much for taking the time to leave us a review. We truly appreciate your kind words and are thrilled to hear that you had a great experience with Andrew, Lola, and Katie.

It is always wonderful to know that our clients are happy and satisfied with their services. We are grateful for your loyalty and we look forward to continuing to provide you with top-notch hair services.

Thank you again for your support and we can't wait to see you at your next appointment!

Best regards,
The team at Francesco Hair Eccleshall

Feedback

Mrs Chris Bratton
8th Feb 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Very good

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Response from Francesco Hair Eccleshall

Dear Mrs. Chris,

Thank you so much for your positive review of our salon. We are thrilled to hear that you had a very good experience with us. Your satisfaction is our top priority, and we are glad to know that we were able to meet your expectations.

Thank you for choosing to visit us and for taking the time to leave a review. We truly appreciate your support and kind words. We hope to see you again soon for another fabulous hair appointment.

Best regards,

The team at Francesco Hair Eccleshall