Ruby Hook Hairdressing

Kayley is an exceptionally good hairdresser. I have unruly hair and I am not the best at taking care of it. Nevertheless, Kayley sorts it all out and I am always pleased with the results of her expertise. I always feel relaxed and looked after by her and other staff. Well done Ruby Hook hairdressing 😃

This is the second appointment I’ve had with Bella, and the experience from beginning to end has been fab! Bella instantly makes me feel at ease and comfortable, and is wonderful at what she does. Thank you for making my hair feel and look amazing.

Elle was amazing, patient and so kind to my daughter during her first hair cut. She is only 3 years old so was quite nervous, Elle made my daughter feel comfortable, my daughter throughly enjoyed her first hair cut. Thank you!

Amazing as always. Lovely environment, lovely staff, friendly and nothing too much trouble. Kayley is amazing and always works the magic with a style and colour just perfect. The best Salon I have ever been to.

Always a pleasure to catch up with Kayleigh and have my hair cut and discuss how to get the best style that suits me!
Much appreciated!

Kayley brilliant as always. Listens to what I want from my style and does her utmost to achieve it.

I think I was in good hands today and I have come out of the salon a very happy lady with a lovely cut.

Another lovely visit to Ruby Hook Hairdressers. Jess done a great cut and finish for me today and discussed colour options for next time. It always feels so comfortable in the salon. I left feeling amazing! Thankyou x

After not having stepped inside a salon for over 25 years, and now experiencing hair problems related to medical conditions, it was rather a scary thing to do. Marie was, however, the perfect person to deal with all my worries … not only is she an extremely knowledgeable and talented hairdresser, she is kind, understanding and thoughtful. I left feeling confident in her advice and able to make positive changes going forward.

Amazing service as always! Love my hair days with Sammy, hair queen!

Always professional and helpful and always does an excellent job have been going here for about 2 years such a lovely salon

Marie is really good and listens to what I want and advises me on what will work with my hair. I always leave feeling wonderful!

Always a good experience, Sammy always gets it right!

I thought my Stylist was lovely and friendly , however I was not happy with the fact when I choose my colour that halfway through colouring my hair they ran out of the actual colour .
The stylist then proceeded to mix another colour and the result was a lot of red/mahogony colour came out as the end result.
We had discussed that I I had previously a slight shade of red in my previous hair growing out and didn’t want that again just a nice rich brown as per my natural colour .
Therefore I was quite disappointed in the end result and have never experienced a salon running out of a colour whilst doing my hair

What a great salon experience - Ruby & the team are professional and always warm! Salon space is clean, bright, chic & welcoming. My stylist Jess is highly personable and professional, she really listens, and I am consulted at every step of the colour and cut. I love how they also work seamlessly as a team, asking each others opinions on my colour /toner etc where necessary, so it feels like I have the whole salon’s expertise on tap! Leadership are clearly doing all the right things as this salon is a happy ship. Great vibe. Highly recommended!

Lovely salon, welcoming, great service and skilled team. Niamh does my hair and does a fantastic cut and colour.

Lovely salon, welcoming, great service and skilled team. Niamh does my hair and does a fantastic cut and colour.

Jess took a great deal of time making sure my hair was how I wanted it, I am very happy indeed

Niamh is always amazing! She always provides a fantastic service and is able to control my frizzy, curly and unruly hair. Niamh always provides great suggestions for styling and cutting my hair. I always leave the salon with shiny, glossy hair styled perfectly thanks to Niamh’s attention to detail.

Brilliant stylist. Really understood my wishes and my hair type. My hair looks wonderful and I can even leave it to dry naturally. Thank you

Always reliable, professional and exciting

Lovely lady very good and great hospitality love my hair thanks sammy

Always a great experience. Elle is friendly and professional, she listens to how you would like your haircut to go. She is tentative and a perfectionist. After having the same hairdresser for nearly 30 years, when I moved to Towcester 16 months ago I never thought I would find a hairdresser straightaway that would make me feel at ease and totally happy with the results, but Elle do from the first cut. I would totally recommend Elle and so look forward to my appointments. All the team are welcoming.

I highly recommend Ruby and her team. I have been visiting the salon for nearly 3 years and never leave disappointed.

Elle was amazing! Love my hair!

I have been going to Kayley for nearly 2 years for baby lights. She helped me figure out what i was envisioning and made it a reality. She has been so attentive on every appointment and she is absolutely incredible! My hair is always beautifully done. My hair appointments truly are a pamper day for me- treated to many cappuccinos and biscoff biscuits throughout! The attention to detail in the salon is second to none- all that work there are so friendly and welcoming and make the whole experience so much better. 100% recommend if you want an incredible service and an even better result!

As usual, a pleasant welcome and enjoyable surroundings with a good result

I've been going here for years and only had reason to complain on 2 occasions. The 1st time, the issues were properly owned and sorted so I was happy to return. Unfortunately this 2nd time, there was reluctance to accept my constructive feedback on process improvements to help the stylists do their job consistently, which i don't think is fair on the stylists.. that's why i am not naming them in this review.
I expect and understand humans make mistakes. How these are dealt with is the more important thing for me and what that means for future service. Unfortunately I've lost faith in this salon and won't be going back.

Beautiful fresh colour and cut today - Marie understood perfectly that I wanted a change but knew she shouldn’t let me make it too drastic! Result was just perfect

Always goid

Friendly, professional service in lovely salon.

Wonderful friend and professional- great stylist and understanding

As always very relaxing hour and very pleased with result

Niamh has been working her magic on my hair for sometime now. She always listens to what I want, whilst also being honest on what she thinks might work best. My hair is now in such good condition, with my colour exactly how I hoped it would be.
It always feels like such a treat to go into the salon, which is gorgeous! I feel so well looked after by all of the team, and as a mother of two little ones, it's just the pamper that's needed.

I love coming to see Niamh, she listens to everything I say and we work together to get the best out of the time I have in her chair. I always leave feeling wonderful again - if she could come and curl my hair every morning too that would be fantastic!

Elle was excellent. Gave great advice how to care for my hair and the new style. We chatted and was made to feel important to her. I have rebooked with Elle.

Lovely experience again today. Cut and blow dry with such a lot of advice so I can get the best results at home. Texture spay, who new!

What an absolute pleasure to visit the salon today. Took a chance and popped in without an appointment and they were able to see me within half an hour. Sammy’s consultation was excellent - she listened to everything I had to say, looked at my hair and asked me about my hair and advised on the cut and styling. The hair washing at the basins was so nice. I had a head massage which was very relaxing. The finished result was exactly what I wanted. Very pleased. Would highly recommend. Even had a lovely cup of tea!

I always look forward to my 6 weekly haircuts and have never been disappointed with the results

Always great service with Jess whatever treatment I’m having. Friendly, professional and provides results I’m always very happy with. Highly recommend.

I booked in with Sammy for a blonde balayage. After box dying my hair brown, I didn't think I'd see these results in one sitting but Sammy did an amazing job & I couldn't be happier with the results! Would absolutely recommend :)

Excellent as always

Amazing results, beautiful salon, great staff. Always been my favourite hair salon since it opened.

Niamh is incredible, she constantly makes me feel refreshed, my unpaid therapist and now a genuinely good friend. Constantly persevering with my hair that has its own mind! I look forward to every appointment as she’s a professional legend that truly cares and takes pride in her work, it shows 🤍
Today’s hair wash and head massage was also epic! Kudos the beautiful young, fresh water swimming girl about to turn 18, if you haven’t had her conditioner head massage you are missing out! X

I was treated very well as usual. Had a lovely head massage with the shampoo.
Enjoyed a chat with Niamh. She always remembers things I have told her before
and my hair looks great !

Niamh always puts me at ease and I have full confidence in her to help me decide what will work best. All in all a most enjoyable experience

Excellent service very pleased with the service and extremely friendly. I shall always use her to look after my hair

Sammy always cuts & styles my hair as I like it

I never write reviews, but actually this wonderful group of women deserve it. I have been going to Niamh myself & my son has been going to Kay for the last 2 years & she is so patient and caring with him (3 years old). All the women here are so welcoming & he honestly loves hair cut days! They offer him (and me) a drink everytime, there’s always a lovely atmosphere & they all make him feel really special. Kay also does a perfect job with his hair every time. A wonderful salon & just thank you for taking the time to make my son feel really special. He really looks forward to his haircuts & we love coming to see you all! I’ve never been in a salon that is so welcoming before, especially with a young child. Highly recommend

As always Bella did a fantastic job and made me feel great. Thank you Bella