Fabulous graded Bob . Old school! I love it šš
Very unhappy lady was very rushed I understood but it wasnāt a nice experience. Quite rough on hair wash make up ran and knew I was going straight to a wedding no mention of temperature. I was told as a new client I would pay half price but I didnāt. Hardly anything cut off, no attention to detail and the fringe was not even done that weād discussed. Iād asked for a wave with straighteners but she curled with tongs very unhappy experience. The lady was on her own not ideal but I wouldnāt go back
Hi Nicola Cody,
Thank you for taking the time to share your thoughts about your recent visit to our salon. We are sorry to hear that your experience was less than satisfactory. We always strive to provide our clients with exceptional service and it is disheartening to hear that we fell short of your expectations.
We apologize for any inconvenience you experienced during your appointment. Our team values the importance of paying attention to each client's specific needs and we regret if this was not reflected during your visit. We will make sure to share your feedback with our team and take necessary steps to ensure a more pleasant visit in the future.
Thank you for bringing up the pricing confusion. We take transparency seriously and will ensure that our clients are given the correct information before starting their service.
We would be happy to address any concerns you may have if you decide to give us another opportunity. Thank you for choosing our salon and we hope to see you soon.
Sincerely,
The team at Saks Hair Knaresborough
Always an amazing experience
I had not been to this salon before today, i found the staff to be extremely nice and reassuring, i felt very relaxed having my long hair cut and my new style was amazing it was a fantastic experience, i look forward to returning in the future
I love coming to the salon, they spoil you, Andrea is a magician with scissors. Can't recommend them highly enough.
Fabulous service, friendly and pleasant Mollie always remembers what week and where I am with my hair colour. She pays attention to detail.
The whole team are always friendly chatting with me!! The salon experience is enhanced by the friendliness and the attention to detail.
Excellent service friendly atmosphere.
Always fabulous Iām very happy with the service. Thank you Andrea x
I love the way she helps me decide what style would suit me. Thanks Andrea.
Hi Helen! Thank you so much for your kind words about your experience with Andrea. We are so glad to hear that she was able to help you find a style that suits you. We always strive to provide personalized and friendly service for our clients, and we are thrilled that you had a great experience. Please let us know if we can assist you with anything else in the future. Thank you for choosing our salon. Warmly, The team at Saks Hair Knaresborough.
So pleased with my hair colour and cut - thank you for your great advice. Thank you
Andrea has been working with my hair for 2-3 years now & she really does listen. Fabulous cut / styling, blow dry & straightening to finish. No waiting around , perfect experience for a busy lifestyle
Very happy with how Sarah always asks what I need doing and listens to what I say. All staff in the salon are polite, courteous and friendly.
Hi Maria,
Thank you for leaving us such a lovely review! We're thrilled to hear that Sarah always takes the time to listen to your hair needs and that you find our team to be polite, courteous, and friendly. Customer satisfaction is our top priority and we're glad to know that we're meeting your expectations. We appreciate your support and we look forward to seeing you again soon for another great hair experience.
Best,
The Saks Hair Knaresborough team
As happy as I always am
Dear Richard,
Thank you so much for taking the time to share about your experience with us. We are thrilled to hear that you are always happy with your visits at our salon.
Our team at Saks Hair Knaresborough strives to provide the best services possible, and we are delighted to know that we have been consistently meeting your expectations.
We look forward to welcoming you back and helping you achieve your desired look. Thank you for your loyalty, it means a lot to us!
Sincerely,
The Saks Hair Knaresborough Team
As always all the team were fantastic, friendly and approachable. Time was taken to discuss my hair needs and what I was wanting today. It is always a lovely experience going to the salon.
A welcoming lovely salon all staff Friendly and very accommodating.
First time with Andrea for a colour/highlights. She did a fab job of helping me decide what I wanted based around maintenance and the fact Iām trying to have a more natural look. I had some lovely highlights out through the ends and yummy caramel and chocolate colouring through it. Absolutely love it. Thank you.
Hi Kimberly,
Thank you so much for such an amazing review. We are delighted that you are really happy with the results and that Andrea was able to give you an amazing look based around natural colours. We are so glad that you appreciate the work that she did.
We appreciate the continued patronage of all our Saks Hair customers, and hope that you are pleased every time you visit.
Thanks again from the team at Saks Hair.
Extremely happy as always
Hi Pauline,
We are delighted to hear that you are always happy with your visits to us at Saks Hair Knaresborough. We strive to provide a great customer experience and it is always nice to know that we are meeting this goal. Weāre so glad that you enjoy coming to us and that you trust us to always deliver a great result. We look forward to continuing to serve you.
Thanks for your kind words,
The Team at Saks Hair Knaresborough
A very lovely experience for my autistic daughter who loves her hair.
Fantastic service as always. A great team!
Dear Lucy,
Thank you very much for leaving us such a wonderful review about your experience at Saks Hair Knaresborough! We appreciate your kind words and it was our pleasure to help you. Our team works very hard to exceed expectations and it's rewarding to see that you've enjoyed your visit. We look forward to welcoming you back soon for another lovely experience!
Many thanks,
The Team at Saks Hair Knaresborough
Very professional, curtious and helpful. I recently died my hair blue, non permanent wash out with regular shampoos. My hair was needing a complete overhaul due to its length and poor condition. The blue dye is still a gentle hue and my crowning hair has been brought back to life. I love my hair and style now! A new me! Love it! Thank you so much Andrea. Joanne.
Hi Joanne,
Thank you so much for your kind review! We are glad to hear that you have had such a positive experience with Andrea and that you are so happy with the results. It sounds like she stayed true to your vision and also managed to help restore your hair to good condition- a great result!
We understand the importance of making sure that both our clients and stylists have a great experience, and hope that we can continue to meet your expectations in future.
Thanks again for taking the time to leave your review - we really appreciate it.
Warm regards,
Team at Saks Hair
Wonderful lady, easy to talk to. Made you feel a priority in busy salon. 2nd visit and looking forward to being a regular client.
Hi Sarah,
Thank you so much for your wonderful review! We really appreciate it. We're so pleased that you enjoyed visiting us and that you're looking forward to becoming a regular client. We pride ourselves on providing great customer service and it's fantastic to hear that you felt like a priority.
We value every customer who comes through our doors and hope you'll come back soon.
Thanks again for your kind words,
The team at Saks Hair Knaresborough
Sorry, not sure which Andrea it was. However, my stylist was lovely, knowledgeable & professional. It was my first visit to the salon today & Iāll definitely be returning.
I am delighted with my cut and colour. Andrea did a fantastic job. Service and attention is great. Greeted with a warm welcome and a coffee as soon as I walked in.
Hi Grainne,
Thank you for taking the time to review Saks Hair Knaresborough and for your kind words regarding Andrea. We are thrilled that you had a great experience with us and that you were made to feel welcome with a coffee on arrival. We appreciate your positive feedback and will be sure to pass it on to Andrea and the team.
We look forward to welcoming you back soon.
Best wishes,
The Team at Saks Hair Knaresborough
Enjoyed my first experience at Saks in Knaresborough. Very happy with the friendly service and my new hairstyle.
Hi Tina,
It's great to hear that you enjoyed your first experience with us. We strive to make sure all of our customers have a positive experience and that each customer has a style that suits their needs. We're glad to hear that you were happy with our service and your new hairstyle!
Thank you for taking the time to share your experience with us. Feedback like yours is much appreciated and helps us to continue to improve.
We look forward to welcoming you back to Saks Hair in Knaresborough soon.
Best Wishes,
The Team at Saks Hair
Had my first cut and blow dry on Tuesday and I will be returning Andrea was very honest and a lovely lady who did my hair just as I wanted thankyou
Joey was brilliant.very friendly.did a great job.all the staff were so nice
Lovely cut and finish! Very happy!
Iām very glad after my hair cut. Thanks Sarah for your good hands.
Once again Andrea gave me a good cut just how I wanted it! A style that suits my hair and one I can manage myself!
Thankyou Andrea
After receiving what could only be described as a disastrous colour and less than awful cut by a highly recommended hairdresser in Harrogate, I have now been rescued by Andrea at saks in Knaresborough! I feel human again. Thoroughly professional, very clearly experienced and the whole lot reasonably priced. Will be returning.
Had highlights, cut and a blow dry. Andrea led the way and helped with the colour choices. I have a LOT of hair and the highlights took a lot longer than expected, but the team managed it really well. They were super friendly and knew what I wanted more than I did. Left very happy
Had my hair done today by Andrea . Really pleased with colour and cut. Iāll be back !
Had my hair put up for a black tie gala, I was thrilled, exactly what I asked for and got complimented all evening. I love this salon and will certainly be returning
Had my hair put up for a special occasion it didnāt look nice sadly I had no time or courage to complain I left very disappointed. Even friends agreed very poor styling. Stylist also tried to charge me more than quote on phone. No atmosphere I was only client.
Had a fantastic cut by Joey, he really understood my hair, I will be back
So upset with my cut that I cried . I asked for a nice mid length haircut and showed a photo to show exactly what I wanted . I asked for no layering or thinning and I got the opposite my layeringdidnāt even look like layering there were just long and short strands of hair . I feel so self conscious now :( I know saks are good but Iām so upset with the result
Visited the salon today do the first time. Had my hair done by Sarah. I absolutely love it.
I love the way Andrea cuts my hair & always listens to what I want but suits me.
Fitted myself and my little girl in at very short notice, lovely staff & brilliant with my 5 year old!
Extremely happy with my new ādoā..... will be returning. ????
Great staff and going back again
Not only am I always extremely happy with my hair on leaving Saks, I can honestly say I LOVE my visits here, I feel like Iām visiting family, the staff are so warm and welcoming, itās important to me to feel comfortable and Saks have got it spot on! - thanks for making me feel a million dollars again,
See you soon xx
Very happy with cut and service this morning. Will be back
My first visit to Saks in Knaresborough and booked with Sarah. Fancied a new look and after showing Sarah a photo of what I was looking for she got straight to it. Lots of useful tips about how to style the new look and also not to wash my hair every day (Iāve managed it so far lol) to improve its condition.
Great cut and good service. Highly recommend Sarah.
fabulous cut by Joseph...
very impressed
not very happy with my cut and colour by Joey . He was very nice and made me feel comfortable , however my hairs end result wasnāt what I had hoped for
I was new to the area, & desperate to have my hair ādoneā. I needed the āfull worksā. At my age ( over 60), that involved a full colour & deep conditioning treatment. Having had the same hairdresser for over 20 years, l was more than a little hesitant in make my my decision. ! However, the service l received, & the standard of professional āhelpā my hair received was exemplary. I have no hesitation in wholeheartedly recommending this Salon. I came out with my hair looking,& feeling wonderful. Sandra Gibbons
Very enjoyable experience
Had a cut & finish by Joey, excellent service, very pleased with the result. Will definitely return back to Saks in the near future.
Joey is an asset to the company.
First visit and a nervous one as Iād been at my previous Salon for 14yrs! But Joseph was brilliant, made me feel very relaxed, the Salon atmosphere was very friendly and Iām looking forward to my next appointment.
