TONI&GUY Norwich

42 London Street, Norwich, Norfolk, NR2 1LD

About us

Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.

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Opening hours

Monday 09:30 - 18:30
Tuesday 08:30 - 20:00
Wednesday 08:30 - 19:00
Thursday 08:30 - 19:00
Friday 08:30 - 19:00
Saturday 08:00 - 18:00
Sunday 08:00 - 17:00

Reviews

4.84
433 verified reviews
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Value
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Filter by rating

Very happy

Jodie
2nd Dec 2018
Stylist: Maddison
5.0
Appointment verified by SALONGENIUS Software

Maddison was lovely as had a mishap with ma hair she helped me sort out a style for ma hair and saved me from having to have it all cut off. I got advice on how to colour as well which was well appreciated

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a great experience and love your hair by Maddison! we look forward to seeing you again soon.

Haircut and blowdry

Anonymous
30th Nov 2018
Stylist: Emanuele
5.0

Another fab haircut with a fantastic stylist with great attention to detail. Looking forward to my appointment in two weeks time with Helen always fantastic results and colours that are admired.

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a great experience and love your hair by Helen and Emanuele! we look forward to seeing you again soon.

Wash cut blow dry

Lyne
29th Nov 2018
2.0
Appointment verified by SALONGENIUS Software

***** was unfortunately distracted by having to answer several calls at reception which was annoying as other staff were concentrating on their client. My wash and head massage wasn't particularly good either, half hearted. I expected a little more service for the cost, £57.

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Response from TONI&GUY Norwich

Thank you for leaving us a review, we are sorry you felt that way Lynn, we have looked into our call system at the time you had your appointment and cant see any calls answered by the salon. we would love to see you again and offer you a complimentary treatment for your next appointment! We look forward to seeing you again soon.

Haircut.

Teresa Lee
29th Nov 2018
Stylist: Emanuele
5.0
Appointment verified by SALONGENIUS Software

A good experience as usual. Always a pleasure having Emmanuel cut my hair.

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Response from TONI&GUY Norwich

Thank you for your 5* review, we are glad you had a great experience with Emmanuel, we look forward to seeing you again soon.

Very happy

Wendy Christina Bensley
28th Nov 2018
Stylist: Alex
5.0
Appointment verified by SALONGENIUS Software

I am very happy with my hair cut. Alex is professional and friendly. Excellent service. Thank you.

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a great experience with Alex and we look forward to seeing you again soon.

Ladies cut dry

Pratistha
28th Nov 2018
Stylist: Woody
5.0
Appointment verified by SALONGENIUS Software

Fantastic haircut! Really happy with results and great stylist. Went in for a completely new hairstyle from shoulder length to short/pixie style, very pleased with the result and have been receiving compliments from many people. Thank you!

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review and thank you for your kind comments about woody! we look forward to seeing you again soon.

Hair cut

Debbie burnerr
27th Nov 2018
5.0
Appointment verified by SALONGENIUS Software

Great hair cut and as always very friendly and helpful Maddison was my stylist

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Response from TONI&GUY Norwich

Thank you for your 5* review about Maddison, we are glad you had a good experience we look forward to seeing you again soon.

Hair cut

Debbie burnerr
27th Nov 2018
5.0
Appointment verified by SALONGENIUS Software

Great hair cut and as always very friendly and helpful Maddison was my stylist

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Response from TONI&GUY Norwich

Thank you for your 5* review about Maddison, we are glad you had a good experience we look forward to seeing you again soon.

Excellent

Victoria Paice
27th Nov 2018
Stylist: Woody
5.0
Appointment verified by SALONGENIUS Software

Amazing as always.

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Response from TONI&GUY Norwich

Thank you for your 5* review about Woody, we look forward to seeing you again soon.

Hair cut with Alex

Mya
25th Nov 2018
Stylist: Alex
5.0
Appointment verified by SALONGENIUS Software

Excellent hair cut! Alex is a very patient and a great stylist!

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Response from TONI&GUY Norwich

Thank you for your 5* review about Alex, we are glad you had a great experience we look forward to seeing you again soon.

Hair Colour

Teresa Smith
24th Nov 2018
Stylist: Helen
5.0
Appointment verified by SALONGENIUS Software

As always, amazing. Tried a new shade today and I love it. Thank you x

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Response from TONI&GUY Norwich

Thank you for your 5* review about Helen, we are glad you had a good experience we look forward to seeing you again soon.

Haircut

Joe jacques
22nd Nov 2018
Stylist: Woody
5.0

Woody is very helpful and friendly
He always makes sure i am comfortable
Great haircut every time

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Response from TONI&GUY Norwich

Thank you for your 5* review about Woody, we are glad you had a good experience we look forward to seeing you again soon.

Ms

Christine Fletcher
20th Nov 2018
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

My very first visit to Tony & Guy for a hair cut & colour! The staff was really friendly and Sam was very kind & listen to what I wanted and did an amazing long awaited transformation! Thank you Sam your lovely! Second appointment already booked!

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Response from TONI&GUY Norwich

Thank you for your 5* review about Sam, we are glad you had a good experience and have booked your next appointment. we look forward to seeing you again soon.

Fabulous!

Carol Will
20th Nov 2018
Stylist: Emanuele
5.0
Appointment verified by SALONGENIUS Software

A warm welcome & a fabulous haircut as always!

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Response from TONI&GUY Norwich

Thank you for your 5* review about Emanuele, we are glad you had a good experience we look forward to seeing you again soon.

Colour change and cut

Hayley Lee
19th Nov 2018
Stylist: Amy
5.0
Appointment verified by SALONGENIUS Software

I was nervous as considering a change.
Amy was doing my hair greeted me with a smile and talked me through my options..she has an ability to ease u into conversation naturally while doing an amazing job. Very happy I was in for 3 hours which passed quickly as I had a nice time...

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Response from TONI&GUY Norwich

Thank you for your kind words about Amy, we are glad you had a good experience and we look forward to seeing you again soon.

Review

Anna
18th Nov 2018
Stylist: Maddison
5.0

Really friendly and did a great job - exactly what I asked for!

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Response from TONI&GUY Norwich

Thank you for your 5* review about Maddison, we are glad you had a good experience we look forward to seeing you again soon.

Visit today

Ravi
17th Nov 2018
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

As always Sam was attentive, courteous and fabulous.

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Response from TONI&GUY Norwich

Thank you for your 5* review about Sam, we are glad you had a good experience we look forward to seeing you again soon.

Lovely colour

Annie
17th Nov 2018
Stylist: Helen
5.0
Appointment verified by SALONGENIUS Software

Helen coloured my hair today and I love it. I don’t usually enjoy having my hair done, but Helen is lovely and always works with me to consider what would look best. I have total confidence in her professional view and experience. Fabulous team!!!

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Response from TONI&GUY Norwich

Thank you for your 5* review about Helen, we are glad you had a good experience we look forward to seeing you again soon.

Great result!!!

Annie
17th Nov 2018
Stylist: Woody
5.0
Appointment verified by SALONGENIUS Software

Fantastic cut by Woody today! He really took his time and made sure I was happy with the end result.

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Response from TONI&GUY Norwich

Thank you for your 5* review about Woody, we are glad you had a good experience we look forward to seeing you again soon.

Great as always!

Anonymous
16th Nov 2018
Stylist: Leah
5.0

Leah is fantastic. She listens to what you want and always delivers. All the staff are really friendly, makes for a brilliant experience every time. Thanks

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Response from TONI&GUY Norwich

Thank you for your 5* review about Leah, we are glad you had a good experience we look forward to seeing you again soon.

My pre Xmas visit

14th Nov 2018
5.0

A NEW me!

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Response from TONI&GUY Norwich

Thank you for your 5* review! We are glad you had a good experience we look forward to seeing you again soon.

Short pixie cut

Judith Rushmere
14th Nov 2018
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

Fabulous cut

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Response from TONI&GUY Norwich

Thank you for your 5* review , we are glad you had a good experience we look forward to seeing you again soon.

Last Minute Appointment

Ellen Knights
13th Nov 2018
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

Got super lucky being able to get a same day appointment and Sam was brilliant. Let him have free rein on my hair, it was in need of a huge tidy up and I love it! Thank you Sam.

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Response from TONI&GUY Norwich

Thank you for your 5* review about Sam, we are glad you had one of our last minute appointments and had a great experience we look forward to seeing you again soon.

Very happy

Julie Hale
13th Nov 2018
Stylist: Alex
5.0
Appointment verified by SALONGENIUS Software

Alex did my hair today for the first time and I absolutely love what she did for me????x

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Response from TONI&GUY Norwich

Thank you for your 5* review about Amy, we are glad you had a good experience we look forward to seeing you again soon.

Very impressed

Anonymous
10th Nov 2018
Stylist: Samuel
5.0

Professional and friendly salon , very happy with my colour and cut .
Thankyou Sam

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Response from TONI&GUY Norwich

Thank you for your 5* review about Samuel, we are glad you had a good experience we look forward to seeing you again soon.

Mrs

Linda Brown
7th Nov 2018
Stylist: Leah
4.0
Appointment verified by SALONGENIUS Software

Haven’t been for awhile, but felt like a valued customer today.

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a good experience, we look forward to seeing you again soon.

Highlights or cut

Anonymous
6th Nov 2018
Stylist: Amy
5.0

Amy listened to my concerns and gave me honest good advice when I was unsure of how to proceed re half head of highlights or a cut. I decided to have the cut, and she did two colour strand tests to take home to help me make up my mind. Whatever I do I will definitely use Toni and Guy Norwich in the future and recommend to family and friends. I think the service I received was friendly, honest, outstanding, and I am very happy with my haircut. Thank you Amy!

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a good experience with Amy we look forward to seeing you again soon.

Great staff

Kim
1st Nov 2018
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

Hair highlighted and cut just how I wanted it.

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a good experience with Sam we look forward to seeing you again soon.

Excellent hair cut

Liz Benson
30th Oct 2018
Stylist: Emanuele
4.5

Emanuele is a first rate hair stylist, the best cut I have had for some time

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a good experience with Emanuele we look forward to seeing you again soon.

Friendly Salon

Liz Benson
30th Oct 2018
Stylist: Leah
4.5
Appointment verified by SALONGENIUS Software

Leah is an excellent colourist, skilled and efficient, really nice person with good ideas.

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a good experience with Leah we look forward to seeing you again soon.

Great service!

Gordon
29th Oct 2018
Stylist: Leah
4.5
Appointment verified by SALONGENIUS Software

Leah was brill as usual Very knowledgeable and very nice. Great
service. Thanks leah!

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a good experience with Leah we look forward to seeing you again soon.

3 hair cuts

Tracey O’Dea
26th Oct 2018
Stylist: Woody
5.0
Appointment verified by SALONGENIUS Software

Myself, my 5 year old grandson and also my husband all descend on Woody on the same day, one after the other. My hair now looks the best it has for years, after a dramatic style change, my grandson, who has incredibly thick glorious hair which is kept quite long, has no problem having his hair cut by Woody, as Woody is absolutely fantastic with him, and so patient. My husband also loves his hair now. Woody has been cutting all of our hair for about 2 years now, after I changed from my usual Toni and Guy branch in Kensington. And a wise move it was I feel, as never been happier with my hair. Well done that man!! Thank you, highly recommended.

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad that you have always had a great experience with Woody we look forward to seeing you again soon.

Fabulous glossing treatment

Katie
25th Oct 2018
5.0
Appointment verified by SALONGENIUS Software

Excellent interpersonal skills. A really super guy. Very happy with my experience

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a good experience we look forward to seeing you again soon.

cut and blow

Richelle Wilkinson
24th Oct 2018
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

Wonderful haircut. Sam is very polite. He listens to the problems I have had with my hair and is able to use his hairdressing expertise to cut and style my hair to avoid those problems. He has also taught me how to manage my own hair which is great

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a good experience with Sam we look forward to seeing you again soon.

cut and blow

Richelle Wilkinson
24th Oct 2018
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

Wonderful haircut. Sam is very polite. He listens to the problems I have had with my hair and is able to use his hairdressing expertise to cut and style my hair to avoid those problems. He has also taught me how to manage my own hair which is great

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a good experience with Sam we look forward to seeing you again soon.

Last min appointment

Melanie alton
24th Oct 2018
Stylist: Emanuele
5.0
Appointment verified by SALONGENIUS Software

Brilliant as always. Last min decision to get my hair cut and made a place for me .

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a good experience we look forward to seeing you again soon.

Service with a smile

Amy
23rd Oct 2018
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

I am so pleased with my haircut- Sam is friendly and caring and very tuned in to exactly the look I’m after. A brilliant hair designer in my opinion!

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a good experience with Sam we look forward to seeing you again soon.

Gloss and cut

Keri
23rd Oct 2018
Stylist: Woody
5.0
Appointment verified by SALONGENIUS Software

Professional experience throughout from the welcome, a latte, discussion on what I wanted to be done and accommodating staff. I was very pleased with the colour from Amy and the cut and styling from Woody.
I have no hesitation in recommending the Toni and Guy salon in Norwich.

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a good experience with Amy and Woody we look forward to seeing you again soon.

Cut and blow dru

Mary McTear
23rd Oct 2018
Stylist: Emanuele
5.0
Appointment verified by SALONGENIUS Software

Another fabulous haircut

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a good experience we look forward to seeing you again soon.

Cut and blow dru

Mary McTear
23rd Oct 2018
Stylist: Emanuele
5.0
Appointment verified by SALONGENIUS Software

Another fabulous haircut

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a good experience we look forward to seeing you again soon.

Recent visit

Ravi
20th Oct 2018
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

Sam was attentive, professional and perfect as always

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a good experience with Sam we look forward to seeing you again soon.

Impressive hairdressers

Y
20th Oct 2018
Stylist: Alex
5.0
Appointment verified by SALONGENIUS Software

Alex listens really well,makes me feel at ease.Expert hairdresser,I will definitely return

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a good experience we look forward to seeing you again soon.

Just brilliant

Judith Rushmere
18th Oct 2018
Stylist: Samuel
4.5
Appointment verified by SALONGENIUS Software

Second visit, brilliant haircut, great stylist, a big thank you Sam.

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a good experience! we look forward to seeing you again soon.

Great service, as always!

Alison
17th Oct 2018
Stylist: Samuel
4.5
Appointment verified by SALONGENIUS Software

All great, really enjoy my visits to T&G to see Sam

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a good experience with Sam we look forward to seeing you again soon.

Excellent wash and haircut got exactly what I wanted.

Julie Marjot
16th Oct 2018
Stylist: Emanuele
5.0
Appointment verified by SALONGENIUS Software

Lovely friendly chat and a fantastic cut as always

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a good experience we look forward to seeing you again soon.

Great service!

M Nguyen
16th Oct 2018
Stylist: Emanuele
5.0
Appointment verified by SALONGENIUS Software

Great execution and understanding of asian hairstyles. The 16% off is a cherry on top.

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a good experience we look forward to seeing you again soon.

miss

Robine
16th Oct 2018
5.0
Appointment verified by SALONGENIUS Software

Unfortunately i dont remember the name of my hairdresser. She had blond half long hair and a piercing in her nose. She was absolutely amazing! She did exactly the haircut that I wanted ! The entire staff of this salon is very friendly and helpful! I will recomment it to everyone ;)

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a good experience! we look forward to seeing you again soon.

So Happy

Anonymous
14th Oct 2018
4.5

Got an excellent haircut this afternoon, Alex seemed to understand my style and gave me exactly what I looking for :)

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a good experience with Alex we look forward to seeing you again soon.

Haircut

Barbara Painter
14th Oct 2018
5.0
Appointment verified by SALONGENIUS Software

Emmanuel was great. Love the haircut thank you

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a great experience! we look forward to seeing you again soon.

Today’s experience

Nina Coughlan
10th Oct 2018
Stylist: Emanuele
4.0
Appointment verified by SALONGENIUS Software

I arrived at the Salon , my hair stylist was busy with another customer. He saw me come in and greeted me . No one was at the reception desk so I put my stuff and jacket in the cupboard and put on the salon protective gown myself . Sat down and waited . Still no one was at reception to greet me . Anyway , when Emmanuel finished with his client he came over to me and asked one of the ladies to attend to me . After that , I have been served well . My hair was cut and styled to great satisfaction. Emmanuel has been my hairdresser for 20 years now . He has been brilliant! And still is .

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we can only apologise you were not greeted upon entering our salon, you are absolutely correct that we are now under new management, as you may not be aware we have increased our salon opening times by over 20 hours a week, 7 days a week, therefore our staff are having extensive training in all areas, please bear with us whilst this is happening. Fresh Flowers are delivered weekly - however with hairdryers/aircon etc we are slowly learning which flowers are best for display, the flowers displayed before were artificial, so we have put our personal touch to the salon. We look forward to seeing you on your next appointment.