Charisma - A haven created for you to relax & unwind............
Situated in the heart of Norwich. You can relax, unwind & escape the daily stresses of life.
Known for our outstanding customer service, we make sure that your time spent with us has the focus solely on you and your precious time spent with us.
We offer the full range of beauty, nail & relaxation treatments, of the highest quality, any of which can be adapted to you.
Whether you are looking to enhance your appearance or rid yourself of life's stresses, you will leave Charisma relaxed and smiling.
We hope you enjoy!
Monday
9am - 6pm
Tuesday
10am - 7pm
Wednesday
9am - 6pm
Thursday
10am - 7pm
Friday
9am - 6pm
Saturday
9am - 5pm
Sunday
Closed
Charisma - A haven created for you to relax & unwind............
Situated in the heart of Norwich. You can relax, unwind & escape the daily stresses of life.
Known for our outstanding customer service, we make sure that your time spent with us has the focus solely on you and your precious time spent with us.
We offer the full range of beauty, nail & relaxation treatments, of the highest quality, any of which can be adapted to you.
Whether you are looking to enhance your appearance or rid yourself of life's stresses, you will leave Charisma relaxed and smiling.
We hope you enjoy!
Had my Divine warming glow facial today, leanne was very caring was a treat to be pampered and massaged so relaxing. All at saloon are very warm and friendly would recommend any treatment.
Charisma! Is like a family, as soon as you walk through the door you are made very welcome,
Professional, Friendly.
Love having my Nails done, pedicures, Massage, always feel relaxed.
Yet again, my nails have been superbly done by the lovely Steph . I cannot fault Charisma , all the girls do a marvellous job and you are greeted like old friends . Brilliant !!
Recently returned to Charisma following the lockdowns and I am so glad I did. My nails have returned to their glorious, glamorous painted form. Thank you so much team. All appointments now booked until Christmas!! Job done! X
5* in every way! Amazing customer service, with very welcoming and polite staff. As well as leaving very happy with the treatment I received. I'd highly recommend this salon x
Just had the most perfect nails done by Lottie, this place never disappoints ????
A very welcoming and friendly beautician
I was really nervous as I went for a Hollywood wax and I’m rubbish with pain. However, it was honestly the best wax I’ve had. My girl was great at distracting me with lots of friendly chat. Overall I had a really good experience and was made to feel very relax and comfortable.
Just enjoyed a relaxing pedicure with Steph in a relaxing environment, great job feet are lovely and smooth definitely recommend.
A really relaxing and loosening stone massage.
Always made so welcome by all the girls .love going .And exclusive services nothing to much trouble. Thank you Gillian
Laurel was really lovely. She welcomed me to the salon and made me feel instantly relaxed. Her technique was great and applied the right amount of pressure throughout and left feeling relaxed and much more limber! Thank you!!
I am a regular customer at Charisma, for good reason. The quality of service and professionalism of the entire team is second to none, and each and every client is made to feel special and unhurried, no matter how busy the salon. Lottie gave me a beautifully finished gel manicure which will last three weeks easily. I left the salon a very happy customer, with several more appointments booked, of course!
All the staff where very friendly and attentive ! The young lady can’t remember her name think it was Polly was great ! It was quick and painless ! Definitely going back ! This will now be my place to go for all my papering !
First visit today and a lovely experience best manicure I have had in Norwich and perfect eyebrow wax. Will be recommending this salon to family and friends
Nails done by Lottie, a pleasure as always.
Lovely friendly service.
Lovely set of candy pink nails with silver glitter ring finger and set of pastels for toes
So pleased to of found this place whilst on my hols - Lovely environment, lovely staff!.. Really pleased with absolutely everything!.. Will be returning ASAP
Absolutely love charisma, everyone is so friendly. Always come away happy! I have Ruth for my waxing and we natter through the pain haha????
Fantastic service whenever I come here. Everybody is really friendly and there is such a relaxing atmosphere.
Brilliant friendly efficient service
I decided to have the anti ageing eye treatment which was on a offer last month, the treatment is more than just an eye treatment, your whole face has a facial, it’s a very relaxing treatment and I saw instant results, because I was so impressed I booked myself a course of the treatment. I cannot fault the salon atmosphere, cleanliness and friendliness of the staff. Would highly recommend this treatment to anyone who’s is starting to see fine lines or the signs of ageing around their eyes :)
Fab! I love them. I have never had them done before and was a little nervous. The girls were fab!
Had a lovely nail file and polish treatment today and felt very relaxed in a warm and welcoming environment. Enjoyed my treatment. Thankyou
Such great employees and so worth the money!
It was amazing, so relaxing and calming. It was just what I needed. Can’t wait until the next one!
Very relaxing, lovely atmosphere and super staff. Highly recommend x
Great service thanks loving the new colour
After a busy day at work how lovely to have Hayley give me a head massage, very relaxing, loved it, thanks Hayley ????
As always Charisma girls very welcoming. Lottie has done an amazing job once again. I am never disappointed after my treatments. 1st Class Service????????
As always Charisma girls very welcoming. Lottie has done an amazing job once again. I am never disappointed after my treatments. 1st Class Service
Loved my experience and my nails look perfect, just as I asked for :) will definitely come back
Steph just did gel polish in a lush deep purple and added a sparkle layer to one finger!!! Omg!!! I love them sooooo much!!! Thankyou x
Lovely atmosphere
Lovely girls
Lovely place
Heaven
My toes look 11/10! Thankyou Hayley! Your the best!
I have been going to Charisma for two years now and I love every minute being in the salon. The staff are extremely friendly and accomodating and they do great nails! Would definitely recommend! Make an appointment now! Xx
Girls are very nice and professional. Love the place.
Fantastic service. Really pleased with Steph. Very friendly & courteous. Nails look fab. Definitely recommend and will come again.
This is my 3rd visit to this salon and it is faultless. Staff all so lovely & friendly and welcoming, cheerful & chatty. A truly lovely salon.
Hi, just want to say a huge thank you to all for a wonderful hen do hosted at Charisma. Fom the organising at the start to the actual day all staff members were so lovely and helpful. Everyone had an amazing time and enjoyed all the treatments. Thank you again xxx
Absolutely love Kellie...fantastic nails as usual. Love them. Friendly & professional service that I’d recommend highly!
Beautician took lots of care and paid attention to detail - my nails look amazing! Beautiful nail art also. The atmosphere was super friendly and relaxing
Beautician took lots of care and paid attention to detail - my nails look amazing! Beautiful nail art also. The atmosphere was super friendly and relaxing
Fantastic treatment with Ruth, loved the new eye treatment and have been complimented already!
Ruth is wonderful...thank you.
All the staff here are really welcoming, provide a great service every time and are always so flexible.
Always love coming to charisma! All the staff are so friendly and you really feel valued as a customer! Love coming in every month for a good chat and some amazing nails! I’m going to miss Hayley when she’s on maternity! See you guys next month!
Had my nails done today by Steph. Lovely girl. Great experience. Not had my nails done for ages. First visit to this salon. Would definitely go back. Thank you. Louise
I am a real fan of all treatments at charisma, due to the lovely friendly atmosphere, cleanliness, and high quality of treatments. However my most recent experience really takes the biscuit and tops them all. I booked a prescriptive facial, and it was just a dream from start to finish. The lovely Ruth took me through the whole procedure, Informing me at every step what she was doing, and what the results would be, and I have to say that the end results were absolutely outstanding. My skin is soft, pump, and refreshed, and the whole experience left me so relaxed I left the salon yawning. I can Veralee recommend the facials at Charisma, and I will most certainly be returning as soon as I can squeeze one into their busy schedule, because this was informing me at every step what she was doing, and what the results would be, and I have to say that the end results were absolutely outstanding. My skin was soft, plump, and refreshed, and the whole experience left me so relaxed that I left the salon yawning. I can thoroughly recommend facials at Charisma, and I will most certainly be returning as soon as I can squeeze one into their busy schedule, because this was certainly an experience worth repeating.
Lottie was excellent -, professional, competent and friendly. ????
Click to rate
Once submitted, your claim will be reviewed by the salonspy team.
Can you tell us more about this salon? Update the relevant details below.