Crackers & Chaps

26 st nicholas street, Diss, Norfolk, IP22 4LB

About us

Whether you are looking to indulge in our hair and beauty treatments, or a little lunch hour pampering, come and see what we have to offer at Crackers & Chaps.

Our salon has been at the heart of Diss for over 20 years. During this time our team has grown and the salon has expanded to include a first floor extended hair salon and a beauty treatment room.

We offer a full range of bespoke hair services from Keune colours, Beautyworks extensions, bridal hair and Nanokeratin Blow Drys.

We have a dedicated beauty treatment room within our salon for you to be relax and enjoy. Many of our clients book in for a beauty treatment whilst they are in for a hair appointment and others prefer to pop in for a wax or to get their brows done at another time to suit them.

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Opening hours

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 18:00
Saturday 08:30 - 17:00
Sunday Closed

Services

Hair
Beauty

Our work

Reviews

4.93
226 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Great

Anonymous
30th Oct 2025
Team Member: Tegan
5.0

Amazing as always. My daughter was home for half term and had an appointment today.

Service
Value
Result
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Atmosphere

Fantastic

Samantha Willsher
30th Oct 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Fantastic as always makes me feel at ease with my health problems and as allow me to bring support pet too! Been going here gor about 2 years now and wouldn't go anywhere else fantastic team and company šŸ‘

Service
Value
Result
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Atmosphere

Fantastic

Nikki Widderson
29th Oct 2025
Team Member: Naomi
5.0
Appointment verified by SaloniQ Software

Always gives the best hair cut/colour. Friendly, chatty, amazing. Would definitely recommend

Service
Value
Result
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Atmosphere

Hairi

Donna Cooper
29th Oct 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Blow dry

Service
Value
Result
Cleanliness
Atmosphere

Excellent as always

Amanda Coleman
28th Oct 2025
Team Member: Donna
5.0

Excellent as always

Service
Value
Result
Cleanliness
Atmosphere

Cut and Blo dry

Linda Biggs
27th Oct 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Fabulous Hair cut as always.
Love Visiting the salon.
Always Friendly and polite.

Service
Value
Result
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Atmosphere

Great quality cut

Leonie Axten
25th Oct 2025
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Lovely friendly service, gentle hair wash, listened to how I wanted my hair cut, came out with a fantastic hairstyle beautifully cut.
Highly recommend Emily.

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Value
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Eyelash extension

Anonymous
24th Oct 2025
Team Member: Naomi
5.0

Great eyelash extension as usual

Service
Value
Result
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Atmosphere

Good as ever

Kim Muil
23rd Oct 2025
Team Member: Naomi
5.0
Appointment verified by SaloniQ Software

Been going for about a year now , friendly excellent service and reasonably priced

Service
Value
Result
Cleanliness
Atmosphere

Fantastic as Always

Janie Hall
22nd Oct 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Donna has cut and coloured my hair every 8 / 10 weeks for years! Couldn’t be happier. Thank you Donna so so much.

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Value
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Regular six weekly appointment

Isabelle Wise
21st Oct 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

All great as always. Useful and informative discussion about colour options.
Very pleased with the results of colour and cut. Good to catch up with Donna.

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Value
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Atmosphere

Great advice

Sylvia Merriott
20th Oct 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Just wanted to say hoe brilliant Lucy was when faced with me asking advice on a hair cut before starting treatment at hospital that may make me lose my hair. She was very kind made suggestions about what would make hair look thicker and products that may help.
my hair looked great and gave me a real boost.

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Value
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6 week haircut

Janice Murrin
17th Oct 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Great as usual

Service
Value
Result
Cleanliness
Atmosphere

Absolutely exceptional!

Krisztina Lazar
15th Oct 2025
Team Member: Jade
4.5
Appointment verified by SaloniQ Software

ā­ļøā­ļøā­ļøā­ļøā­ļø Absolutely exceptional!

I had my hair done by Jade today and I genuinely couldn’t be happier. She didn’t just ā€œdo my hairā€ — she took the time to really listen to what I wanted, gave honest and professional advice, and made sure every detail was perfect.

Her attention to detail and knowledge is incredible, and the end result… WOW! I feel confident, refreshed and completely in love with my hair.

The whole experience was so warm and relaxing — Jade is not only talented but also such a lovely person to be around. You can tell she truly cares about her clients and her work.

If you’re looking for someone who goes above and beyond and delivers salon-quality results every single time, Jade is 100% the one. I wouldn’t trust anyone else with my hair now!

Highly, highly recommended!

Service
Value
Result
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Cut/blow dry

Barbra Lansdale
14th Oct 2025
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Excellent, friendly staff.

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Value
Result
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Atmosphere

Thank you

Sarah Dibley
11th Oct 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Thank you for fitting me in today. It was really appreciated xx

Service
Value
Result
Cleanliness
Atmosphere

Fantastic as always

Matt Clark
11th Oct 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade is always friendly and really very good at her Job indeed!

Service
Value
Result
Cleanliness
Atmosphere

Excellent salon

Sandy Peters
9th Oct 2025
Team Member: Tegan
4.5
Appointment verified by SaloniQ Software

Teagan is a wonderful hairdresser and I trust her completely. I always leave happy with my hair.

Service
Value
Result
Cleanliness
Atmosphere

Perfect as always

Rebecca
6th Oct 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade was fantastic as always, she always listens to what I want & explains step by step what would be best. She goes above and beyond, recommending hair advice for my upcoming wedding & my hair feels fresh and rejuvenated!

Service
Value
Result
Cleanliness
Atmosphere

The hedge whisperer

Jo B
4th Oct 2025
Team Member: Naomi
5.0
Appointment verified by SaloniQ Software

Went in looking like I’d been dragged through a hedge backwards and came out feeling like I should be in a shampoo advert. Naomi always delivers an amazing job, and I had the best shampooist today! The whole team are friendly, professional, and genuinely make you feel looked after. Left the salon relaxed, refreshed, and absolutely loving my hair. Would definitely recommend!!!

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Mrs Susan Holloday
2nd Oct 2025
Team Member: Laurel
5.0
Appointment verified by SaloniQ Software

Young Laurel was brilliant. I am now beautiful again. Thank you young lady.

Service
Value
Result
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Atmosphere

1st time at the Salon

Tracy Hopkins
2nd Oct 2025
Team Member: Laurel
5.0
Appointment verified by SaloniQ Software

This was my first visit to Crackers and Chaps, it has been about 18 months since my last hair cut. Laurel made me feel extremely welcome in the salon, lovely hair wash, provided advice on how much to cut off to help strengthen my hair and ensure my hair was feeling lovely afterwards.
The salon atmosphere was great,
Will definitely be back soon to enjoy more pampering

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Jan Mackay
29th Sep 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

I have had Donna as my stylist for more years than I care to remember. I would never trust anyone else with my hair.

Service
Value
Result
Cleanliness
Atmosphere

Excellent service

Amanda Fletcher
29th Sep 2025
5.0

The stylist was very friendly and professional, asking lots of questions about what I would like. As a result, my cut and blow dry was exactly what I’d asked for. She was very easy to chat to throughout and I will definitely come back again.

Service
Value
Result
Cleanliness
Atmosphere

Hair cut

Linda Kerry
27th Sep 2025
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Brilliant hair cut and colour, thank you Kayliegh

Service
Value
Result
Cleanliness
Atmosphere

Haircut

Debbie Austin
27th Sep 2025
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Another good appointment as usual

Service
Value
Result
Cleanliness
Atmosphere

Excellent service from Jade as always

Amanda Barker
26th Sep 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade was her usual excellent stylist

Service
Value
Result
Cleanliness
Atmosphere

Wash cut and blow dry

Sharon Panetta
26th Sep 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Had jade cutting my hair today and she done a good job. Even had a good chat about our dogs

Service
Value
Result
Cleanliness
Atmosphere

Wash, Cut & Blowdry

Pippa Rice
25th Sep 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Booked a very last minute wash, cut & blow dry whilst I was in the area. Lucy was great, efficient & achieved my desired trim that was very much needed! She styled my hair lovely & I appreciated the appointment. My hair felt very healthy & looked glossy leaving the salon. Very happy customer!

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Value
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Atmosphere

Eye brow shape and tint

Jayne
24th Sep 2025
Team Member: Grace
5.0

My appointment was on time just as I asked and very find

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Value
Result
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Atmosphere

Wedding Hair Trial

Racheal Young
23rd Sep 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Thank you for making me feel and look wonderful. So looking forward to seeing you on my big day xx

Service
Value
Result
Cleanliness
Atmosphere

Wash and blow dry

Anonymous
18th Sep 2025
Team Member: Lucy
5.0

Lovely lady who is very good at her job

Service
Value
Result
Cleanliness
Atmosphere

Thank you Lucy!

Mathilda Hartland
18th Sep 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lucy is the perfect hairdresser, she’s talented, kind, friendly and is great at her job! I’m so happy with my hair, I had a balayage and cut and really couldn’t have asked for a better service. Thank you Lucy!

Service
Value
Result
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Atmosphere

Excellent hair cut as usual

Barbra Brookes
17th Sep 2025
Team Member: Naomi
5.0
Appointment verified by SaloniQ Software

The colour and cut is exactly as I like it. Naomi is friendly and attentive

Service
Value
Result
Cleanliness
Atmosphere

Cut and blow dry

Julia Wallace-King
16th Sep 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Fantastic as always. Thank you

Service
Value
Result
Cleanliness
Atmosphere

Great as always

Sharon Hobbs
16th Sep 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Always a joy to come, lovely atmosphere x

Service
Value
Result
Cleanliness
Atmosphere

Haircuts

Jo Downey
12th Sep 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade is an excellent stylist and very likeable and charming

Service
Value
Result
Cleanliness
Atmosphere

Colour dream

Kate Marty Cofie
10th Sep 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Always such a pleasure to be in the buzzing and beautiful atmosphere of the Salon. Jade did a great job with my colour!

Service
Value
Result
Cleanliness
Atmosphere

Balayage

Leilah Comerford
10th Sep 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Really pleased ,with my hair , was so pleased with the result , had lots of comments x

Service
Value
Result
Cleanliness
Atmosphere

Great service

Joan
10th Sep 2025
Team Member: Tegan
5.0

Friendly polite staff
No waiting
Great service, advised on how to work future appointments

Service
Value
Result
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Atmosphere

Hair!!!

Kate Martin
6th Sep 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Always a pleasure to get my hair done at Crackers and chaps the whole team are so friendly. Honest professional advice am so pleased with the result thank you

Service
Value
Result
Cleanliness
Atmosphere

Outstanding

Alice Masters (Primrose mum)
4th Sep 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Gave my little girl a big chop, she was so caring and gave Primrose so much attention and made her feel so comfortable, the cut was stunning I was so impressed. She’s had so many comments about her new hair cut.

Service
Value
Result
Cleanliness
Atmosphere

Amazing as always

Alice Masters
4th Sep 2025
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Look forward to my appointments, have never come away feeling disappointed. Amazing team and 10/10 service and hair every single time.

Service
Value
Result
Cleanliness
Atmosphere

Hair appt cut & blow dry

Gail Marsh
4th Sep 2025
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Excellent I go fr hairdresser to hairdresser they never do what I really want Tigan is gt I am always pleased.

Service
Value
Result
Cleanliness
Atmosphere

Hair colour and styke

Christine London
2nd Sep 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

First class service. Colour is just what I wanted. The style of hair is prefect. Donna discusses if I am happy with the style and is more than happy to give advice. .

Service
Value
Result
Cleanliness
Atmosphere

Positive

Debbie Belham
27th Aug 2025
Team Member: Grace
5.0

Lovely experience as always,

Service
Value
Result
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Atmosphere

Mrs

Anonymous
22nd Aug 2025
5.0

I always enjoy coming to have my hair done regardless of who does it, the stylists are all lovely

Service
Value
Result
Cleanliness
Atmosphere

Sharon cobb

Sharon Cobb
20th Aug 2025
Team Member: Jade
5.0

Always a great experience, friendly and very friendly

Service
Value
Result
Cleanliness
Atmosphere

Colour, cut and blow dry

Hayley Murrell
20th Aug 2025
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Love coming to have my hair done here, all the ladies are lovely. Kayliegh does mine and i am always so very happy with it.

Service
Value
Result
Cleanliness
Atmosphere

Hair appt.

Julie Russell
20th Aug 2025
Team Member: Tegan
5.0

Tegan did my hair for the first time yesterday, I like the different cutting style and she used great products on my hair for more body šŸ‘

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Value
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Atmosphere