Crackers & Chaps

26 st nicholas street, Diss, Norfolk, IP22 4LB

About us

Whether you are looking to indulge in our hair and beauty treatments, or a little lunch hour pampering, come and see what we have to offer at Crackers & Chaps.

Our salon has been at the heart of Diss for over 20 years. During this time our team has grown and the salon has expanded to include a first floor extended hair salon and a beauty treatment room.

We offer a full range of bespoke hair services from Keune colours, Beautyworks extensions, bridal hair and Nanokeratin Blow Drys.

We have a dedicated beauty treatment room within our salon for you to be relax and enjoy. Many of our clients book in for a beauty treatment whilst they are in for a hair appointment and others prefer to pop in for a wax or to get their brows done at another time to suit them.

Read more...

Opening hours

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 18:00
Saturday 08:30 - 17:00
Sunday Closed

Services

Hair
Beauty

Our work

Reviews

4.94
271 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Kayleigh works her magic

Nadine Hunt
7th Mar 2026
Team Member: Kayliegh
4.5
Appointment verified by SaloniQ Software

I always look forward to my hair appointment with Kayleigh. She’s so friendly and welcoming, and she always takes the time to listen to exactly what I want from my appointment. She’s worked her magic again today and I’ve left the salon feeling so happy with the result. I wouldn’t hesitate to recommend her!

Service
Value
Result
Cleanliness
Atmosphere

Wash/ Cut & Blow dry

Linda Biggs
4th Mar 2026
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Excellent Cut and very Freindly atmosphere as always.I always ask for something different every time I visit,but its never an issue😊

Service
Value
Result
Cleanliness
Atmosphere
Response from Crackers & Chaps

Hi Linda,

Thank you so much for your kind words and for being a regular client at our salon. We are happy to hear that you had an excellent cut and enjoyed the friendly atmosphere. We are always more than happy to accommodate your requests and strive to make every visit a pleasant one. It means a lot to us to know that you trust us to try something new with your hair every time.

Thank you again for choosing our salon and we look forward to your next visit.

Best, the team at Crackers & Chaps

Today’s appointment

Jan Mackay
3rd Mar 2026
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Excellent service as always wouldn’t trust anyone else with my hair 😊

Service
Value
Result
Cleanliness
Atmosphere
Response from Crackers & Chaps

Hi Jan Mackay,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you always receive excellent service at our salon and that you trust us with your precious locks.

Our team takes great pride in providing top-notch services to our clients, and we're delighted to know that we've been able to consistently meet your expectations. We appreciate your loyalty and support, and we promise to continue delivering exceptional services every time you visit us.

Take care and see you at the salon soon!

Warm regards,
The team at Crackers & Chaps

Excellent colour and cut

Barbra Brooks
1st Mar 2026
Team Member: Naomi
5.0
Appointment verified by SaloniQ Software

As always a lovely vut

Service
Value
Result
Cleanliness
Atmosphere
Response from Crackers & Chaps

Hi Barbra,

Thank you so much for taking the time to leave us a review. We really appreciate your support and feedback.

We are ecstatic to hear that you enjoyed your visit to our salon. Our team always strives to provide a lovely cut and excellent customer service.

Please let us know if there is anything we can do to make your next visit even better.

Take care,
The team at Crackers & Chaps

Hair and beauty

Jo Driver
28th Feb 2026
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

I can't thank Tegan enough for her efforts to make my 60th birthday so enjoying.Even going the extra mile today to just re-wand my hair for another celebration tonight.My life saver.x

Service
Value
Result
Cleanliness
Atmosphere
Response from Crackers & Chaps

Hi Jo Driver,

Thank you so much for taking the time to leave such a lovely review! We are ecstatic to hear that Tegan made your 60th birthday celebration a memorable one. She truly goes above and beyond for our customers and it brings us joy to know she did the same for you.

We hope you have a great time at your celebration tonight and that your hair stays looking fabulous. It was our pleasure to have you at our salon and we hope to see you again soon.

Warmly,
The team at Crackers & Chaps

Haircut

Liz Pitcher
27th Feb 2026
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Excellent at giving me the exact styles I ask for.

Service
Value
Result
Cleanliness
Atmosphere
Response from Crackers & Chaps

Hi Liz,

We are so happy to hear that you were pleased with the styles we gave you! Our team at Crackers & Chaps always strives to meet our clients' requests. Thank you for taking the time to leave us such kind feedback.

It was a pleasure having you at our salon and we hope to see you again soon. Please don't hesitate to let us know if there is anything else we can do for you.

Cheers,
The team at Crackers & Chaps

Men’s mod style

John Harrop
27th Feb 2026
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Possibly the best haircut of all time …

Service
Value
Result
Cleanliness
Atmosphere
Response from Crackers & Chaps

Hi John,

Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had possibly the best haircut of all time at our salon. Our team takes pride in providing top-notch services to our valued customers like you.

We are glad that you were satisfied with the outcome of your haircut and that our team was able to meet your expectations. We will make sure to pass along your positive feedback to our stylists. We truly appreciate your trust in us and your support.

We can't wait to have you back at our salon and provide you with another amazing hair experience. Thanks again!

Sincerely,
The team at Crackers & Chaps

Restyle

Rachel
27th Feb 2026
Team Member: Naomi
5.0
Appointment verified by SaloniQ Software

Naomi has been cutting my hair for a while and it’s always an excellent cut but this time I went for a restyle and I absolutely love it. She is so knowledgeable and tailored the cut to what would suit me best and be manageable for me to style at home. Thank you Naomi

Service
Value
Result
Cleanliness
Atmosphere
Response from Crackers & Chaps

Hi Rachel, thank you so much for your kind review! We're thrilled to hear that you had a great experience at our salon and that Naomi was able to give you a restyle that you love. We're proud to have such skilled and knowledgeable stylists on our team, and we're happy that Naomi was able to tailor your cut to suit your needs and style. We're glad that you found the cut to be manageable for styling at home. We appreciate your support and hope to see you again soon. Take care, The team at Crackers & Chaps.

Fantastic

Pippa Ballard
26th Feb 2026
5.0

As always an absolutely brilliant service. Jade is so good with my children, always on time, chatty, kind, listens carefully to what they want done to their hair and is so good with them

Service
Value
Result
Cleanliness
Atmosphere
Response from Crackers & Chaps

Hi Pippa Ballard,

Thank you so much for taking the time to leave us such a kind review. We're thrilled to hear that you and your children had a wonderful experience with Jade at our salon. It's fantastic to know that she provided an excellent service and made your little ones feel comfortable and heard. We pride ourselves on providing a friendly and professional atmosphere for all our clients, especially the little ones.

We truly appreciate your continued support and look forward to seeing you and your family again soon.

Warmly,
The team at Crackers & Chaps

Eyelash Tint

Julia Wallace-King
26th Feb 2026
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Great advice, patience and eyelash tint from Tegan. Really understanding and great beautician. I’m really pleased with the result. Thank you Tegan

Service
Value
Result
Cleanliness
Atmosphere

Haircut

Kelly Floyd
26th Feb 2026
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade is always fantastic with my son and he adores her! She cannot do enough for you and is just the best!

Service
Value
Result
Cleanliness
Atmosphere
Response from Crackers & Chaps

Hi Kelly,

We are thrilled to hear that your son had a great experience at our salon with Jade! We pride ourselves on providing friendly and exceptional service to all our clients, young or old.

Jade is an amazing team member and we will definitely make sure to pass along your kind words to her. We truly appreciate your feedback and we look forward to seeing you and your son again soon.

All the best from the Crackers & Chaps team.

Great salon - friendly and welcoming

Samantha
24th Feb 2026
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

My daughter said she had "her best haircut". She was listened to and Lucy did a great job. Thank you 😊

Service
Value
Result
Cleanliness
Atmosphere

TL

Tracey Laurie
23rd Feb 2026
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lucy is lovely and I am very pleased with my hair colour and cut.

Service
Value
Result
Cleanliness
Atmosphere

Brilliant service

Mandy Williams
21st Feb 2026
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Tegan was lovely , she was patient and did a great job on my hair . Love it 🥰 thank you
Everyone seemed so friendly .

Service
Value
Result
Cleanliness
Atmosphere

Wouldn’t go anywhere else

Becky Goodey
19th Feb 2026
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

I’ve been having my hair done by Tegan for quite some time now, always friendly and welcoming. Lovely salon. Highly recommended x

Service
Value
Result
Cleanliness
Atmosphere

Head spa

Rachel Stock
19th Feb 2026
Team Member: Laurel
5.0
Appointment verified by SaloniQ Software

Just had my first Japanese head spa with the lovely Laurel. What an amazing experience! So relaxing, what a treat! Laurel was very professional and knowledgeable about the products and explaining the processes of the treatment. I will definitely be booking in again!

Service
Value
Result
Cleanliness
Atmosphere

Price

Mrs Jenny Watkins
17th Feb 2026
4.0
Appointment verified by SaloniQ Software

Hair cut and colour were good but far too expensive

Service
Value
Result
Cleanliness
Atmosphere
Response from Crackers & Chaps

Dear Mrs Watkins,
Thank you for taking the time to leave a review for our salon. We are happy to hear that you were pleased with your recent hair cut and colour. We pride ourselves on delivering quality services to our clients.
We apologize if you found the price to be on the higher end. We strive to offer competitive and fair pricing for all our services. We appreciate your feedback and will take it into consideration for the future.
However our costs constantly rise, we strive to use the best products and keep standards high by regular training.
We hope to have the opportunity to serve you again in the future.
Best regards,
The team at Crackers & Chaps

Fresh hair day

Denise Goodall
17th Feb 2026
Team Member: Donna
5.0

Always a fabulous experience, never left the salon unhappy. Donna is brilliant and listens to my ideas no matter how crazy they might be. Wouldn't trust anyone else with my hair.

Service
Value
Result
Cleanliness
Atmosphere

Wash and blow dry

Liz Farrow
16th Feb 2026
Team Member: Laurel
5.0
Appointment verified by SaloniQ Software

I really enjoyed having my hair done by Lauryl and she took a lot of care and attention to how I wanted my hair to look. I especially liked the waves she put in

Service
Value
Result
Cleanliness
Atmosphere

Lovely Salon

Amy Spragge
15th Feb 2026
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

I always look forward to coming to Crackers and Chaps! Everyone always makes you feel so comfortable and I have been getting my hair done with Jade for a few years now, I always walk out feeling my best and always have such a lovely experience. Nothing is too much to ask and she always understands what my vision is and brings it to life! I would recommend to anyone and I look forward to every appointment

Service
Value
Result
Cleanliness
Atmosphere

Very pleased with my hair and my eyebrows

Karen Ward
13th Feb 2026
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

My first appointment here & it was a great experience. From my greeting when I arrived to my haircut ,my eyebrow wax & further booking, everyone was very friendly, supportive & professional.
Emily listened to what I wanted & advised me accordingly. She also knew that I wanted vegan, cruelty free products- I had stated this when I booked so obviously that had been noted at time of booking- which is really considerate & much appreciated.

I’m extremely pleased & happy with my haircut & highly recommend Emily, many thanks.

Also to Jade who waxed my eyebrows- again she knew that I wanted vegan cruelty free products,& had double checked that they were. Another friendly, professional person. I highly recommend Jade,& am very pleased with the result.
I have no hesitation in recommending the salon, Crackers & Chaps,& all the staff that I met - it made for a very pleasant experience! Many thanks to everyone.

Service
Value
Result
Cleanliness
Atmosphere

Great

Anonymous
13th Feb 2026
5.0

Fabulous as always

Service
Value
Result
Cleanliness
Atmosphere

Amazing Salon!

Phoebe Mowle
12th Feb 2026
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

I always book with Emily—she’s amazing and so thorough. I leave happy every single time. I recently went for a big chop, which was a little scary, but she absolutely nailed it. I’m beyond thrilled with the results!

Service
Value
Result
Cleanliness
Atmosphere

Fabulous

Kate Oakes Was Smith
11th Feb 2026
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Tegan is amazing. I tell what I think I want and she just does it ❤️. And also understands what will suit me xxx

Service
Value
Result
Cleanliness
Atmosphere

Stylish salon

Mrs H
11th Feb 2026
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

First visit, and was greeted warmly by a younger member of the team, and shown my seat. Always daunting having a new stylist but Kayleigh was kind, calm and listened to my requests and hair concerns. The chairs are comfortable and I left with shiny hair and a good cut.
Salon is spotless and they offer a large range of services.
Only thing I would change is a personal request for a much firmer head massage.

Service
Value
Result
Cleanliness
Atmosphere

Review

Mary Dente
11th Feb 2026
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Very thorough consultation and Jade made sure she knew what I wanted and discussed my options. I would recommend to anyone looking for a hairdresser.

Service
Value
Result
Cleanliness
Atmosphere

Miss

Debra Brown
11th Feb 2026
Team Member: Naomi
5.0

Just great, Naomi get my hair every time and very easy and and happy relaxed soul too

Service
Value
Result
Cleanliness
Atmosphere

Long time customer

Helen Timmons
9th Feb 2026
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

The fact that I haven’t been elsewhere for a haircut in 20+ years tells you all you need to know. Excellent, professional service. Very happy customer.

Service
Value
Result
Cleanliness
Atmosphere

Hair

Mrs Val Simper
9th Feb 2026
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Emily did a great job as always.

Service
Value
Result
Cleanliness
Atmosphere

Japanese head spa

Stephanie Boone
9th Feb 2026
Team Member: Laurel
5.0
Appointment verified by SaloniQ Software

Wonderful, very attentive and friendly. Felt so relaxed afterwards. My scalp feels refreshed.

Service
Value
Result
Cleanliness
Atmosphere

Lash Lift And Tint

Keira Hammond
4th Feb 2026
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Very good result, lovely therapist, relaxing appointment, no problems, will be back

Service
Value
Result
Cleanliness
Atmosphere

Keratin blow dry

Claire Wilson
2nd Feb 2026
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Great friendly service .. wouldn’t go anywhere else

Service
Value
Result
Cleanliness
Atmosphere

Colour and cut

Anonymous
29th Jan 2026
4.0

I came in as a model fir RUBY ,she was very smart ,asked all the right questions showed me the colour chart ,offered a drink,explained what she was doing ,showed confidence and knowledge ,very happy eith my colour and cut

Service
Value
Result
Cleanliness
Atmosphere

Eyebrows

Micki Eakers
28th Jan 2026
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jades always lovely & friendly, does an amazing job every time! Great with my children I bring too! Very smiley, very lovely, excellent at her job!!

Service
Value
Result
Cleanliness
Atmosphere

Always a pleasure!

Christine Brookes
26th Jan 2026
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Such an accommodating salon. The team can not do enough for you. I always have such a great time when I visit and my hair is always glorious. Lucy is always brilliant and knows exactly what to do 😊

Service
Value
Result
Cleanliness
Atmosphere

Amazing!

Sophie
25th Jan 2026
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Wow! What a fantastic find! I am sooo over the moon with Tegan. She was honest, understanding and exceeded our expectations with the final result. It took much longer than she may have thought as my daughter has extremely thick hair, but she just carried on being so professional and lovely, while still doing her other customers. I really hope she got a break in! My anxious daughter even spoke to her towards the end! Already booked the next top up, can’t wait to go back.

Service
Value
Result
Cleanliness
Atmosphere

Great service

Leonie Axten
24th Jan 2026
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Beautiful cut, Emily worked with me to reach a style i am very happy with.

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Katie Tucker
23rd Jan 2026
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Excellent as always , love seeing Tegan & I’m always so happy with hair xx

Service
Value
Result
Cleanliness
Atmosphere

Cut and tapes

Donna Cooper
22nd Jan 2026
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

I am so happy with my hair..
I visit every week and i am always made to feel so special ..
Thank you

Service
Value
Result
Cleanliness
Atmosphere

Eyebrow shape and tint

Julie Shorter
21st Jan 2026
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Excellent very good service and really pleased with my eyebrows.

Service
Value
Result
Cleanliness
Atmosphere

Happy

Isabelle Wise
20th Jan 2026
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Very happy with my cut and chat about colour etc. Lovely relaxing atmosphere as always.

Service
Value
Result
Cleanliness
Atmosphere

Brows

Kate Norman
17th Jan 2026
Team Member: Jade
4.5
Appointment verified by SaloniQ Software

My appointment with Jade is always a pleasant one. I don’t have any complaints about her or what she does. A satisfied customer.

Service
Value
Result
Cleanliness
Atmosphere

Amazing quality as always

Anonymous
16th Jan 2026
Team Member: Kayliegh
5.0

Always enjoy my visit to the salon
Pleasant staff and leave refreshed and feeling happy

Service
Value
Result
Cleanliness
Atmosphere

Re style

Sue Barker
16th Jan 2026
Team Member: Tegan
5.0

So happy and lovely head massage from Teagan

Service
Value
Result
Cleanliness
Atmosphere

Colour and cut

Donna Wilby
15th Jan 2026
Team Member: Jade
5.0

As always Jade is so friendly and helpful it’s like having a catch up with a friend ❤️

Service
Value
Result
Cleanliness
Atmosphere

Fabulous!

Cheryl M
12th Jan 2026
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Emily always creates a great style and brilliant cut . I absolutely love having my hair styled by Emily - consistently good every visit.

Service
Value
Result
Cleanliness
Atmosphere

Colours and blowdry

Tracey Clark Ruby’S Mum
10th Jan 2026
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

As usual Lucy did a fab job of colouring my hair and a beautiful smooth straight blowdry.

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Tim Peacock
10th Jan 2026
Team Member: Jade
5.0

A excellent and enjoyable haircut.

Service
Value
Result
Cleanliness
Atmosphere

Good visit

Lois Easter
9th Jan 2026
Team Member: Kayliegh
4.5
Appointment verified by SaloniQ Software

Punctual appointment
Friendly staff
Able to discuss options

Service
Value
Result
Cleanliness
Atmosphere

Blow out babe

Barbara Cameron
8th Jan 2026
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade has been doing my hair for 2 years… we’ve started to change up my colour and shape… we’re growing it and today I felt like a 30 year old blow out babe when Jade had finished… the colour pink is so subtle… but warming…. Also got tips on how to create the blow out bang! Thank you Jade…

Service
Value
Result
Cleanliness
Atmosphere