Crackers & Chaps

26 st nicholas street, Diss, Norfolk, IP22 4LB

About us

Whether you are looking to indulge in our hair and beauty treatments, or a little lunch hour pampering, come and see what we have to offer at Crackers & Chaps.

Our salon has been at the heart of Diss for over 20 years. During this time our team has grown and the salon has expanded to include a first floor extended hair salon and a beauty treatment room.

We offer a full range of bespoke hair services from Keune colours, Beautyworks extensions, bridal hair and Nanokeratin Blow Drys.

We have a dedicated beauty treatment room within our salon for you to be relax and enjoy. Many of our clients book in for a beauty treatment whilst they are in for a hair appointment and others prefer to pop in for a wax or to get their brows done at another time to suit them.

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Opening hours

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 18:00
Saturday 08:30 - 17:00
Sunday Closed

Services

Hair
Beauty

Our work

Reviews

4.94
182 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Eyebrow shape and tint

Julie Shorter
21st Jan 2026
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Excellent very good service and really pleased with my eyebrows.

Service
Value
Result
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Atmosphere

Happy

Isabelle Wise
20th Jan 2026
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Very happy with my cut and chat about colour etc. Lovely relaxing atmosphere as always.

Service
Value
Result
Cleanliness
Atmosphere

Brows

Kate Norman
17th Jan 2026
Team Member: Jade
4.5
Appointment verified by SaloniQ Software

My appointment with Jade is always a pleasant one. I don’t have any complaints about her or what she does. A satisfied customer.

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Value
Result
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Atmosphere

Amazing quality as always

Anonymous
16th Jan 2026
Team Member: Kayliegh
5.0

Always enjoy my visit to the salon
Pleasant staff and leave refreshed and feeling happy

Service
Value
Result
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Atmosphere

Re style

Sue Barker
16th Jan 2026
Team Member: Tegan
5.0

So happy and lovely head massage from Teagan

Service
Value
Result
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Atmosphere

Colour and cut

Donna Wilby
15th Jan 2026
Team Member: Jade
5.0

As always Jade is so friendly and helpful it’s like having a catch up with a friend ❤️

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Value
Result
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Atmosphere

Fabulous!

Cheryl M
12th Jan 2026
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Emily always creates a great style and brilliant cut . I absolutely love having my hair styled by Emily - consistently good every visit.

Service
Value
Result
Cleanliness
Atmosphere

Colours and blowdry

Tracey Clark Ruby’S Mum
10th Jan 2026
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

As usual Lucy did a fab job of colouring my hair and a beautiful smooth straight blowdry.

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Tim Peacock
10th Jan 2026
Team Member: Jade
5.0

A excellent and enjoyable haircut.

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Value
Result
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Atmosphere

Good visit

Lois Easter
9th Jan 2026
Team Member: Kayliegh
4.5
Appointment verified by SaloniQ Software

Punctual appointment
Friendly staff
Able to discuss options

Service
Value
Result
Cleanliness
Atmosphere

Blow out babe

Barbara Cameron
8th Jan 2026
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade has been doing my hair for 2 years… we’ve started to change up my colour and shape… we’re growing it and today I felt like a 30 year old blow out babe when Jade had finished… the colour pink is so subtle… but warming…. Also got tips on how to create the blow out bang! Thank you Jade…

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Value
Result
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Atmosphere

Boys haircur

Kelly Taylor
7th Jan 2026
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Amazing as always. The boy was grumpy going in but came out smiling 😊 thank you Jade. His words Perfect haircut

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Value
Result
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Atmosphere

Impressised

Paula
7th Jan 2026
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

More than happy, Grace & Jade transformed my hair and turned out better than expected when trying somewhere new.

Service
Value
Result
Cleanliness
Atmosphere

Wash cut & Blow Dry

Linda Biggs
5th Jan 2026
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Excellent Hair Cut and fabulous head Massage.

Service
Value
Result
Cleanliness
Atmosphere

Haircut

Debbie Austin
2nd Jan 2026
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Lovely relaxing haircut as always

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Value
Result
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Atmosphere

Feeling fantastic

Nadine Hunt
23rd Dec 2025
Team Member: Kayliegh
4.5
Appointment verified by SaloniQ Software

As usual Kayleigh has worked her magic - making me feel confident and glam just before Xmas. Love my apts with Kayleigh. She’s so friendly and really listens to what I need from my apt

Service
Value
Result
Cleanliness
Atmosphere

First visit

Lois Easton
23rd Dec 2025
Team Member: Kayliegh
4.5
Appointment verified by SaloniQ Software

Stylist was welcoming, helpful, friendly and overall will return as pleased with results

Service
Value
Result
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Atmosphere

Always an excellent curly cut!

Rosie Jones
20th Dec 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade has never faltered when cutting/ colouring my very curly hair and is always so helpful making my mumbled instructions into a reality! If you are looking for a curly cut you can trust go to Jade!

Service
Value
Result
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Atmosphere

Love my hair

Samantha Holloway
19th Dec 2025
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Kayleigh has been my hairdresser for a few years now, and she never disappoints. I love having my hair done at Crackers and Chaps All the hairdressers are very friendly and a lovely team. It’s always a pleasure, thank you

Service
Value
Result
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Atmosphere

Brow threading

Laura
18th Dec 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Great brow threading as always. Would definitely recommend

Service
Value
Result
Cleanliness
Atmosphere

Excellent Experience

Luc Smith
18th Dec 2025
Team Member: Laurel
5.0
Appointment verified by SaloniQ Software

Highly recommended, Laurel is professional, approachable and did an excellent job with my hair.

Service
Value
Result
Cleanliness
Atmosphere

Lovely salon

Joan Hughes
18th Dec 2025
Team Member: Tegan
5.0

Very professional and friendly. advice given on next steps.

Service
Value
Result
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Atmosphere

Haircut

derek wear
18th Dec 2025
Team Member: Tegan
5.0

Did exactly what I wanted

Service
Value
Result
Cleanliness
Atmosphere

5 star

Sarah Turner
17th Dec 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade is always amazing ! Friendly and knowledgeable and always greets you with a smile 😊

Service
Value
Result
Cleanliness
Atmosphere

Lovely cut

Judith Phillip
16th Dec 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

A lovely cut and colour today. Really understood my fine hair and made it look really full and shiny. Thank you.

Service
Value
Result
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Atmosphere

Haircolouring and eyebrows.

Mrs Susie Booth
12th Dec 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

My hair looks amazing as usual. Thank you.

Service
Value
Result
Cleanliness
Atmosphere

Haircolouring and eyebrows.

Mrs Susie Booth
12th Dec 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

My hair looks great as usual. Very professional and lovely experience thank you.

Service
Value
Result
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Atmosphere

Mrs

Chantal Jenkins
12th Dec 2025
Team Member: Kayliegh
4.5

Thank you for everything my hair lovely

Service
Value
Result
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Atmosphere

Always so pleased

Tanita Russell
11th Dec 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

No matter if I have a vision or no clue , jade always delivers.
Never disappointed with what she does. Fills me with confidence and I always have such a great time visiting. 5* treatment

Service
Value
Result
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Atmosphere

Full head hilights

Deborah Apps
11th Dec 2025
Team Member: Laurel
5.0
Appointment verified by SaloniQ Software

Marvellous service, courteous, kind and swift !!! Loved the colour

Service
Value
Result
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Atmosphere

Wonderful butterfly

T
10th Dec 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Excellent cut, delivered with styling tips for home and so much enjoyable conversation. A real delight! Highly recommended.

Service
Value
Result
Cleanliness
Atmosphere

Mrs

Linda Wilson
10th Dec 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Very relaxing time spent ,very happy with my hair cut as usual.

Service
Value
Result
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Atmosphere

Always Special

Karen Scobie
9th Dec 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

I have 100% confidence I will always have a great outcome at Crackers & Chaps. Donna's experience and expertise is outstanding. I am so happy I was recommended this salon when I moved to the area 5 years ago.

Service
Value
Result
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Atmosphere

Experience

Karen Cleave
4th Dec 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Donna always does such an awesome job on my hair

Service
Value
Result
Cleanliness
Atmosphere

Cut n blow dry

Tina Thurwell
4th Dec 2025
5.0
Appointment verified by SaloniQ Software

I answered a plea for a model for a cut and blow dry . Where the lovely Ruby welcomed me. The service I received was professional and friendly. Ruby is over half way through her training and I found her to be knowledgeable and professional. Ruby was supported by the owner Donna who was very professional in supporting Ruby . I will definitely be back to be a model for a colour next time . Thank you to Ruby and team that supports her in her journey to become a good hair stylist x

Service
Value
Result
Cleanliness
Atmosphere

Haircut and colour

Sharon Cobb
3rd Dec 2025
Team Member: Jade
5.0

Friendly and polite

Service
Value
Result
Cleanliness
Atmosphere

Bob

Claire Clifford
3rd Dec 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Excellent cut and finish as usual from Jade.

Service
Value
Result
Cleanliness
Atmosphere

Friendly and professional

Helen Hettena
3rd Dec 2025
Team Member: Grace
5.0
Appointment verified by SaloniQ Software

Grace tinted my eye brows today. She checked how I liked them and then let me check after a few minutes of tint to see if I wanted them darker. I trust Grace with my eye brows.

Service
Value
Result
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Atmosphere

Excellent service

Andrea Rostorn
2nd Dec 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

What a fabulous service.
Professional staff and wonderful atmosphere.
Lovely coffee too

Service
Value
Result
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Atmosphere

Best salon, I wouldn’t go anywhere else

Jo Sayer
1st Dec 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Donna has been colouring and cutting my hair for several years now. I wouldn’t go anywhere else. It is always a lovely experience, all the staff are friendly and helpful. My hair always looks amazing after seeing Donna.

Service
Value
Result
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Atmosphere

Always a good experience

Jennie Powell
26th Nov 2025
Team Member: Naomi
5.0
Appointment verified by SaloniQ Software

I always enjoy a visit to Crackers and Chaps. Naomi is a very skilled stylist and I have often been complimented on my haircut. Highly recommend!

Service
Value
Result
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Atmosphere

Good, as always.

Peter Sorrell
26th Nov 2025
Team Member: Grace
5.0
Appointment verified by SaloniQ Software

It's always a pleasure to have Grace sort out my hair.

Service
Value
Result
Cleanliness
Atmosphere

Hair

Claire Pretty
19th Nov 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Amazing once again. Thank you for making me feel better about myself. Looking forward to my next appointment.

Service
Value
Result
Cleanliness
Atmosphere

Wash cut blowdry

Emma Pretty
19th Nov 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade sorted my hair for me, she is a lovely hairdresser with lots of knowledge

Service
Value
Result
Cleanliness
Atmosphere

Cut and blowdry

Jan Mackay
18th Nov 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Perfect as usual

Service
Value
Result
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Atmosphere

One happy customer

Alice Mullen
17th Nov 2025
Team Member: Laurel
5.0
Appointment verified by SaloniQ Software

Really pleased with the end result and her advice and suggestions worked well. Definitely gave her a challenge with my long neglected hair!

Service
Value
Result
Cleanliness
Atmosphere

Great Service

Angie Dean
11th Nov 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Great stylist, amazing service, my cuts and styles always get me wonderful compliments! Thank you Donna!

Service
Value
Result
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Atmosphere

Mrs

Gillian Ball
11th Nov 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Always happy with my treatments & all the staff are great.
Donna has been looking after me for 20 years I wouldn’t go anywhere else

Service
Value
Result
Cleanliness
Atmosphere

Perfect colour

Emma Clarke
10th Nov 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Perfect cut and colour everytime. I travel out of the city to visit Crackers and Chaps.

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Value
Result
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Atmosphere

Salon review

Michaela Blandford
8th Nov 2025
Team Member: Jade
4.0

Always lovely to come into the salon.All lovely girls.Great cut.

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Value
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