Crackers & Chaps

26 st nicholas street, Diss, Norfolk, IP22 4LB

About us

Whether you are looking to indulge in our hair and beauty treatments, or a little lunch hour pampering, come and see what we have to offer at Crackers & Chaps.

Our salon has been at the heart of Diss for over 20 years. During this time our team has grown and the salon has expanded to include a first floor extended hair salon and a beauty treatment room.

We offer a full range of bespoke hair services from Keune colours, Beautyworks extensions, bridal hair and Nanokeratin Blow Drys.

We have a dedicated beauty treatment room within our salon for you to be relax and enjoy. Many of our clients book in for a beauty treatment whilst they are in for a hair appointment and others prefer to pop in for a wax or to get their brows done at another time to suit them.

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Opening hours

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 18:00
Saturday 08:30 - 17:00
Sunday Closed

Services

Hair
Beauty

Our work

Reviews

4.94
293 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Wash Cut and Style

Jan Mackay
16th Jun 2026
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Always a positive experience with Donna she never fails to style my hair and exactly how I want it 😊

Service
Value
Result
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Atmosphere

My latest visit

Lorraine Hartog-Davison
12th Jun 2026
Team Member: Tegan
5.0

Very friendly and very good stylist. I was very happy with my look.

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Value
Result
Cleanliness
Atmosphere

Routine appointment

Amanda Coleman
12th Jun 2026
Team Member: Donna
5.0

Excellent as always

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Value
Result
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Atmosphere

Hair styling

Mrs Susie Booth
10th Jun 2026
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

I had an excellent experience, as usual. Jade coloured my hair expertly and beautifully.

Service
Value
Result
Cleanliness
Atmosphere

Wash, cut & finish

Julia Wallace-King
9th Jun 2026
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Fantastic hair cut and style as always by Donna. She is the best hairstylist I have ever been to and understands exactly what I want. Always super friendly and very thoughtful.
Thank you

Service
Value
Result
Cleanliness
Atmosphere

Great Hair

Helen Burnett
29th May 2026
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

I had an appointment with Donna yesterday forhighlights and liwlights to be put in my hair yesterday then a blowdry. I'm very pleased with the colours.
The wavy blow dry looks great.
Lovely atmosphere in the salon with a very friendly team.

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Value
Result
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Atmosphere

Full head of blonde highlights/ transformation

Nicola Goulding
26th May 2026
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

My daughter had her hair done today, she enjoyed her experience with kayliegh and a nice quiet environment upstairs as she has autism so they catered to her needs so she wasn't anxious.
Total transformation from a brown to luscious blonde locks finished off beautifully with curls.
Very pleased with the end results, well done kayliegh, lovely salon experience.
Would recommend.

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Value
Result
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Blow dry

Donna Cooper
21st May 2026
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Wonderful Tegan always make me feel good ..
Lovely visit x

Service
Value
Result
Cleanliness
Atmosphere

Hair cut

Lizzie Campbell
21st May 2026
Team Member: Grace
5.0
Appointment verified by SaloniQ Software

Love having my hair cut by Grace and always leave feeling good!

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Value
Result
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Atmosphere

Wonderful experience

Chloe Robinson
18th May 2026
Team Member: Laurel
5.0
Appointment verified by SaloniQ Software

Came in for a bond fusion treatment as my hair was sooo dry. My hair now feels brand new, silky smooth, glossy and lightweight. So glad I came in for this treatment. Big thankyou to Laurel!

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Nadine
16th May 2026
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Excellent service from start to finish. Kayleigh is always so friendly and accommodating. Also had a wonderful shampoo from Felicity

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Value
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Cleanliness
Atmosphere

Fantastic cut and style as always!

Anonymous
16th May 2026
5.0

Thank you for an amazing cut and style as always!

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Value
Result
Cleanliness
Atmosphere

Scatter highlights and cut

Amy Strak
15th May 2026
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Emily always does a great job with my hair.

Service
Value
Result
Cleanliness
Atmosphere

Excellent as usual

Anonymous
14th May 2026
5.0

Excellent as usual

Service
Value
Result
Cleanliness
Atmosphere

Great hair

Janet Grantham
11th May 2026
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Enjoyable experience in crackers and chaps very relaxing and a good cut and style with Donna

Service
Value
Result
Cleanliness
Atmosphere

Great personal service

Leonie Axten
9th May 2026
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Always listens to my requests on how I want my hair styled & cut, professional, friendly & polite.

Service
Value
Result
Cleanliness
Atmosphere

Colour and cut

Jo Nelson
8th May 2026
Team Member: Laurel
4.0
Appointment verified by SaloniQ Software

Love the cour,how she has cut it ,thank you laurelxx

Service
Value
Result
Cleanliness
Atmosphere

Extenions

Donna Cooper
7th May 2026
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Wonderful service as always

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Value
Result
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Atmosphere

Always a good experience

Jennie Powell
6th May 2026
Team Member: Naomi
5.0
Appointment verified by SaloniQ Software

Apologies I had someone else do my colour this time I think it was Kayleigh - also lovely and efficient. Cut as usual with Naomi, both did a great job and I'm very happy with end result!

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Value
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Atmosphere

Best hairdressers ever

Janie Hall
4th May 2026
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Fantastic as ALWAYS. Many many thanks.

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Value
Result
Cleanliness
Atmosphere

Amazing service

Anonymous
2nd May 2026
Team Member: Laurel
5.0

Laurel was great , really nice , I love my new hair colour , I spend nice time with Laurel she was amazing 😊

Service
Value
Result
Cleanliness
Atmosphere

Excellent professional salon

Amanda Barker
2nd May 2026
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

As always an excellent experience with a highly skilled colourist and stylist

Service
Value
Result
Cleanliness
Atmosphere

Fabulous as always

Julia Jacka
1st May 2026
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Have just enjoyed another great hair appointment… an easy conversation unfolded, a listening ear & supportive comments around my wellbeing & a fabulous hair cut including all the added extras of a truly professional stylist.

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Value
Result
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Atmosphere

Another amazing experience

Tracy Hopkins
1st May 2026
Team Member: Laurel
5.0
Appointment verified by SaloniQ Software

My daughter loves going to see laurel for her hair. laurel is always welcoming and provides good advice to my daughter for her hair and goes the extra mile

Service
Value
Result
Cleanliness
Atmosphere

5 star

Sarah Turner
30th Apr 2026
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade always makes me feel at home , works magic with my hair - including the greys 🤣.
Friendly and efficient .
Excellent service as always ! X

Service
Value
Result
Cleanliness
Atmosphere

Perfect

Sally Spencer
30th Apr 2026
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Tegan always makes me feel special and I always love my hair and my experience in the salon, always thoughtful and guiding

Service
Value
Result
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Atmosphere

Cut and blowdry

Jo Driver⁸
29th Apr 2026
Team Member: Tegan
5.0

Another amazing job ,By lovely Tegan. Will be in tomorrow too pay..Thankyou.xxx

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Value
Result
Cleanliness
Atmosphere

Excellent hair colour and cut

Barbra Brooks
29th Apr 2026
Team Member: Naomi
5.0
Appointment verified by SaloniQ Software

Always a lovely hair do and very friendly chat.

Service
Value
Result
Cleanliness
Atmosphere

Perfect

Katie Tucker
29th Apr 2026
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Excellent as always!

Love my appointments with Tegan thank you 🫶🏻

Service
Value
Result
Cleanliness
Atmosphere

Great service

Mandy Williams
25th Apr 2026
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Tegan has worked her magic getting my hair how I want it . Everyone is lovely .

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Value
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Wash, cut, dry ✨

Amber
24th Apr 2026
Team Member: Naomi
5.0
Appointment verified by SaloniQ Software

Thank you so much Naomi! Love how my hair came out! Feels so nice and healthy especially after not being done professionally in YEARS! Helped and advised me on style so great experience with not being too sure what to get! 🫶 Lovely atmosphere and friendly, helpful staff! Already booked back in to look at colour change! 🥰

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Value
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Excellent Hair Dresser Experience

Charlotte
24th Apr 2026
Team Member: Laurel
5.0

Super attention to detail.Allround excellent service would highly recommend.

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Value
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Cleanliness
Atmosphere

10 out of 10 for Jade Jones

KRISZTINA LAZAR
23rd Apr 2026
Team Member: Jade
5.0

I honestly can’t recommend Jade enough! 🤍
She did such an incredible job on my hair today — I walked in with an idea, and she brought it to life even better than I imagined.

From the moment I sat in the chair, she made me feel so comfortable and really took the time to listen to what I wanted. Her attention to detail, skill, and passion for what she does truly shows in the final result. My hair feels amazing, looks beautiful, and I’ve had so many compliments already!

What I love most is how natural and effortless everything looks — she just gets it. You can tell she genuinely cares about her clients and takes pride in her work.

Thank you, Jade, for making me feel so confident and looked after today — I’ll definitely be back!

Service
Value
Result
Cleanliness
Atmosphere

Cut and blow dry

Julia Smith
22nd Apr 2026
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

As always, excellent service, lovely to leave the salon with my hair looking fabulous. Best salon and Donna is the best hairdresser!

Service
Value
Result
Cleanliness
Atmosphere

Cut and finish

Anonymous
22nd Apr 2026
5.0

Tegan was lovely!
Tegan listened very well to my ideas and helped me achieve my expectations.
A lovely cut, I will be seeing Tegan again in the near future.
Thanks again!

Service
Value
Result
Cleanliness
Atmosphere

Excellent service

Peter Sorrell
22nd Apr 2026
Team Member: Grace
5.0
Appointment verified by SaloniQ Software

A very efficient service, and Grave always does a good job.

Service
Value
Result
Cleanliness
Atmosphere

Cut and blow dry

Isabelle Wise
21st Apr 2026
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Brilliant as always.
Very happy customer.

Service
Value
Result
Cleanliness
Atmosphere

Cut and blow dry

Isabelle Wise
21st Apr 2026
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Brilliant as always.
Very happy customer.

Service
Value
Result
Cleanliness
Atmosphere

Great salon

Emma Clarke
21st Apr 2026
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Great salon and prices. Always get exactly what I’ve asked for.

Service
Value
Result
Cleanliness
Atmosphere

Ok

Lynda Turner
20th Apr 2026
Team Member: Lucy
4.0
Appointment verified by SaloniQ Software

Ok thankyou

Service
Value
Result
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Atmosphere

Best experience for 3 year old ever

Emma Harris
16th Apr 2026
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Had my 3 year olds daughters hair cut today. It has been impossible to get her haircut professionally. Today from the moment she stepped in she was made to feel so relaxed, welcome and truly enjoyed having her hair done. Jade made her feel so happy and I would honestly recommend her in a heartbeat.

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Value
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Atmosphere

Highly recommend the salon

Jayne Delarre
16th Apr 2026
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

I was so pleased with my stylist and what she did for me. I hadn’t been for a while and showed her a photo of my style and she did it perfectly. Very pleased to have found a salon that’s so nice, friendly and professional. Kayleigh did a fantastic job and I’ve already rebooked.

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Value
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Atmosphere

Very very happy!

Eliza Ayres
16th Apr 2026
5.0
Appointment verified by SaloniQ Software

This is the first time I have got my hair done after moving, so I was a little nervous about getting my hair done. As soon as I walked in the salon my fears went away. My stylists listened and I came out with the best hair cut/ colour I have ever had. Over the moon with my hair and this will defineatly be my hair salon from now on. Would highly highly recommend!

Service
Value
Result
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Atmosphere

Great styling

Andy G.
15th Apr 2026
Team Member: Naomi
4.5
Appointment verified by SaloniQ Software

Great quality styled gentleman's haircut good conversation and would recommend to friends and family.

Service
Value
Result
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Atmosphere

Brow wax and tint

Maddie White
15th Apr 2026
Team Member: Grace
5.0
Appointment verified by SaloniQ Software

It was my first time in crackers and chaps. I got my eyebrows waxed and tinted. I was only there for maybe 20 minutes and felt very welcomed. Grace was very kind and chatty and made me feel very comfortable and relaxed. She also mentioned other treatments I could possibly get done in future and talked me through some options that suited me.

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Value
Result
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Atmosphere

Eyebrows

Denise Shaw
9th Apr 2026
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

I am unable to climb stairs at the moment and the lovely Jade made it possible for me to have my eyebrows done downstairs. She looked after me really well and as always did a fab job on my eyebrows.

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Value
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Atmosphere

I’d be lost without you!

Zoe Eden
8th Apr 2026
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Tegan is a perfectionist with my treatments and extensions , My hair is tricky but am so happy with the results every time, thank you.

Service
Value
Result
Cleanliness
Atmosphere

Amazing

Catherine C
4th Apr 2026
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Just had my 2nd cut and colour with the amazing Kayleigh. I was thrilled with my first visit, especially when people asked me afterwards, where I went. They said it was a great cut. Kayleigh knew exactly what I wanted, she is amazing hairdressers and also such a gorgeous lady and lovely conversation. Going to a new salon can be a little intimidating but all the staff are so friendly and warm. Absolutely thrilled with everything.

Service
Value
Result
Cleanliness
Atmosphere

Amazing

Catherine C
4th Apr 2026
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Just had my 2nd cut and colour with the amazing Kayleigh. I was thrilled with my first visit, especially when people asked me afterwards, where I went. They said it was a great cut. Kayleigh knew exactly what I wanted, she is amazing hairdressers and also such a gorgeous lady and lovely conversation. Going to a new salon can be a little intimidating but all the staff are so friendly and warm. Absolutely thrilled with everything.

Service
Value
Result
Cleanliness
Atmosphere

Haircut

Rowena
1st Apr 2026
5.0

Donna completely understand my frizzy unruly wavy hair and her cuts last very well and hold their shape until the next appointment. Can highly recommend!

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Response from Crackers & Chaps

Hi Rowena,

We are so thrilled to hear your feedback , and that you received a long-lasting and well-maintained cut. Thank you , we truly appreciate it!

Our team at Crackers & Chaps always strives to provide excellent services and create a positive experience for our clients. We hope to see you again soon for your next appointment.

Warmly,
The team at Crackers & Chaps