Crackers & Chaps

4.96
26 st nicholas street, Diss, Norfolk, IP22 4LB

About us

Whether you are looking to indulge in our hair and beauty treatments, or a little lunch hour pampering, come and see what we have to offer at Crackers & Chaps.

Our salon has been at the heart of Diss for over 20 years. During this time our team has grown and the salon has expanded to include a first floor extended hair salon and a beauty treatment room.

We offer a full range of bespoke hair services from Keune colours, Beautyworks extensions, bridal hair and Nanokeratin Blow Drys.

We have a dedicated beauty treatment room within our salon for you to be relax and enjoy. Many of our clients book in for a beauty treatment whilst they are in for a hair appointment and others prefer to pop in for a wax or to get their brows done at another time to suit them.

Read more...

Opening hours

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 18:00
Saturday 08:30 - 17:00
Sunday Closed

Services

Hair
Beauty

Our work

Reviews

4.96
33 verified reviews
Service
Value
Result
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Atmosphere
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Eyebrow wax and tint

Mrs June Cobb
16th Jul 2025
Team Member: Naomi
5.0
Appointment verified by SaloniQ Software

Lovely visit with Naomi in Jades absence

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Always a pleasure

Kate Marty Cofie
14th Jul 2025
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

As usual, the experience from beginning to end, to end is absolutely incredible. Such knowledgeable and competent service with the added plus of smiles for miles.

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The best

Tracey Lister
14th Jul 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Perfect as always, a pleasure visiting the salon

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Wash cut and finish

Emma Pretty
12th Jul 2025
Team Member: Grace
5.0
Appointment verified by SaloniQ Software

Grace really sorted my hair out. And made me feel much better

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Excellent

Lucy
12th Jul 2025
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Thank you Kayleigh, I was apprehensive about having someone new cut my hair after having the same hairdresser for over 30 years but you put me at ease, listened, and I’m very happy with my finished cut.

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Great cut and colour

Christina Odams
11th Jul 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

The colour was fantastic as was the cut. Donna gave my hair a lovely light wave to finish it beautifully. It's always something I really look forward to.

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Ms

Anonymous
10th Jul 2025
5.0

Tegan is very good at what she does in the salon your lucky to have her as a part of your team

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Wash cut & Blow Dry

Linda Biggs
10th Jul 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Always a Pleasure to relax in this lovely Salon and come out with a Fantastic Hair Cut

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Best salon around

Miss Harriet Robbins
9th Jul 2025
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Salon full of friendly faces, stylish decor, products smell amazing and all equipment is high quality. Tegan is really talented and is a hard grafter, I always leave feeling fresh and grateful she’s my hair stylist.

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Excellent service

Barbra Brooks
9th Jul 2025
Team Member: Naomi
5.0
Appointment verified by SaloniQ Software

My hair has never been better. The colour is excellent and the way Naomi cuts my hair suits my face and my hair type.

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Response from Crackers & Chaps

Hi Barbra, thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you are happy with your hair, and that Naomi was able to give you a colour and cut that suit you perfectly. We take pride in providing high-quality services and it means a lot to us that you have noticed the results. Thank you again for choosing us and for sharing your experience with others. We can't wait to see you again at Crackers & Chaps! Warm regards, The team at Crackers & Chaps

Great hair dresser

Jane Porter
9th Jul 2025
Team Member: Tegan
5.0

I always enjoy coming to see Tegan. She is confident about what she does and that has given me the confidence to let her cut my hair shorter. As I say to her each time I come-she is a miracle worker😁

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Response from Crackers & Chaps

Hi Jane,

Thank you for your kind words about Tegan! We're so glad that she has been able to give you the confidence to try a shorter haircut. As a team, we always aim to provide a comfortable and trustworthy environment for all our clients and it's great to hear that Tegan was able to do that for you. We'll definitely be passing along your feedback to her and the rest of the team here at Crackers & Chaps.

Thanks again for taking the time to leave a review and for being a loyal customer. We can't wait to see you in the salon again soon!

Best,
The team at Crackers & Chaps

Colour and cut

Janice Murrin
9th Jul 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade is always good at giving advice. I trust her to do a good job.

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Response from Crackers & Chaps

Dear Janice,

Thank you for leaving us such a wonderful review. We are so happy to hear that Jade has been able to provide you with great advice and that you trust her to do a good job. Our team always strives to provide the best services and we are glad that Jade's expertise has made a positive impact on your experience at our salon.

We truly appreciate your support and hope to see you again soon.

Best,
The team at Crackers & Chaps

Prom hairstyle

Jemima Lowe
8th Jul 2025
5.0
Appointment verified by SaloniQ Software

I had my hair done for prom and loved it! Laurel was so lovely and checked I was happy with how it was going after every step.

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Response from Crackers & Chaps

Hi Jemima, We are thrilled to hear that you loved your prom hair at Crackers & Chaps! Laurel is such a talented stylist and we're glad she made sure you were happy at every stage. Thank you for choosing our salon for your special occasion. See you again soon! The team at Crackers & Chaps

Fresh hair day

Denise Goodall
8th Jul 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Donna has been doing my hair for over 20 years. Always does an amazing job, cut and colour always perfect. Even after all these years Donna has great ideas. I wouldn't go anywhere else.

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Response from Crackers & Chaps

Hi Denise,

Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that you have been coming to our salon for over 20 years and that Donna has always taken such great care of your hair.

It means a lot to us that you trust us with your hair and we are thrilled to know that Donna has consistently done an amazing job with your cut and colour. We are also happy that she continues to come up with great ideas after all these years.

It's always a pleasure to have you in our salon and we truly appreciate your loyalty. We can't thank you enough for choosing us as your go-to salon.

All the best,
The team at Crackers & Chaps

Wonderful Salon

Mrs Denise Farmborough
8th Jul 2025
5.0
Appointment verified by SaloniQ Software

It is always a treat to come to Crackers&Chaps and I have been coming for many years. I always receive a lovely welcome on arrival, am offered something to drink and soon shown to my seat. The Salon is extremely professionally run and there is a very warm, friendly atmosphere. Ruth, my stylist, is wonderful, always helpful, attentive and very conscientious. I would thoroughly recommend the Salon.

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Response from Crackers & Chaps

Dear Mrs. Denise,

Thank you so much for your kind words about our salon, it truly means a lot to us. We are delighted to hear that you have been a loyal customer for many years and that you consistently receive a warm welcome from our team.

Providing a professional and friendly atmosphere is a top priority for us, and we are thrilled that you have noticed and appreciated it. We will be sure to pass along your compliments to Ruth, who is always dedicated to providing excellent service to each and every one of our clients.

Thank you for your recommendation and for choosing us as your salon. We look forward to welcoming you back soon.

Warm regards,

The team at Crackers & Chaps

Beautiful Balayage

Jennifer Bassett
7th Jul 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Had a lovely colour, wash, cut and blow dry from Lucy today. She was really thourough in going over exactly what I wanted and made suggestions i was really happy with. I love my new hair the colour and style is perfect and Lucy was very friendly and chatty!

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Response from Crackers & Chaps

Hi Jennifer, we are thrilled to hear that you had a lovely experience with Lucy at our salon! We pride ourselves on our thorough consultations and we are glad to hear that you were happy with the suggestions Lucy made. Your new hair colour and style sounds perfect - we love making our clients feel their best! We will make sure to pass along your kind words to Lucy. We hope to see you again soon. Best wishes, Team at Crackers & Chaps

Great

Sharon honbs
7th Jul 2025
Team Member: Donna
5.0

Always love coming to Crackers & Chaps! Donna is so lovely & I Love my hair as always xx

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Response from Crackers & Chaps

Hi Sharon,

Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you always love coming to Crackers & Chaps, and that you were pleased with your recent visit with Donna.

Thank you for continuing to choose us for your hair needs and we can't wait to see you again soon!

Best,
The team at Crackers & Chaps

Professional cut Everytime

Cheri Playne
6th Jul 2025
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Professional cut Everytime, I’m alway made to feel special and the treatment I receive is quite therapeutic. Top class products are used in my hair and I always receive a very good consultation before my hair cut and useful tips to maintain the style between visits. I rebook each time to ensure there is availability every 4 weeks as the salon is quite busy, due to the reputation and excellent service.

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Response from Crackers & Chaps

Hi Cheri,

Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that you always enjoy your visits to our salon, as well as the therapeutic experience and professional haircuts you receive.

Our team takes great pride in using Keune products and providing helpful consultations and maintenance tips for our clients. We are glad to know that you appreciate these efforts and take the time to rebook with us every four weeks, ensuring availability for your preferred date.

We truly value your kind words and look forward to welcoming you back to our busy salon.

Warmly,
The Team at Crackers & Chaps

Haircut and style

Diane Winterborn
5th Jul 2025
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Very pleased and is a lovely relaxing atmosphere and head massage..And coffee too . 100%

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Response from Crackers & Chaps

Hi Diane,

Thank you so much for your wonderful review! We are delighted to hear that you had a relaxing experience at our salon and enjoyed our head massage and coffee. We always strive to create a calming atmosphere for our clients and it's great to know that it was appreciated.

We appreciate your support and we look forward to seeing you again soon.

Best,
The team at Crackers & Chaps

Eyebrow wax

Julie Farrow
4th Jul 2025
Team Member: Naomi
5.0
Appointment verified by SaloniQ Software

Always a pleasure Naomi is a beautiful girl inside and out Always considerate Takes her time and very professional and good at what she does

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Response from Crackers & Chaps

Hi Julie, thank you so much for taking the time to leave such kind words for Naomi! We are thrilled to hear that you had a great experience with her and that she was able to make your visit to our salon enjoyable. We are lucky to have her as part of our team and will be sure to pass along your lovely feedback. Thank you again and we look forward to seeing you at Crackers & Chaps again soon! Best, The team at Crackers & Chaps

Hair colour and style

Janine Moles
28th Jun 2025
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Had a wonderful experience at the salon today! Tegan did an amazing job with my colour and style — she really listened to what I wanted and made my hair look better than it has done for a few weeks. I left feeling fresh, confident, and so happy with the result. Highly recommend Tegan if you’re looking for beautiful hair and a friendly, professional stylist.

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Response from Crackers & Chaps

Hi Janine,
Thank you so much for your kind words! We are thrilled to hear that you had a wonderful experience at our salon. We are lucky to have Tegan as part of our team and it's great to hear that she did an amazing job with your colour and style. We pride ourselves on listening to our clients' needs and exceeding their expectations, so it's great to know that you left feeling fresh, confident, and happy with the result. We appreciate your recommendation and hope to see you soon at the salon.
Best,
The team at Crackers & Chaps

Colour

Donna Wilby
27th Jun 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Always look forward to having my hair done , it’s like meeting up with friends, Jade always seems to know what looks good and full of helpful advice, can’t recommend enough, thanks Jade x

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Response from Crackers & Chaps

Hi Donna!

We're so happy to hear that you enjoy your visits to our salon. We strive to create a friendly and welcoming atmosphere for all our customers, just like catching up with friends! We're glad that Jade was able to provide you with excellent service and helpful advice. Thank you for recommending us, we truly appreciate it.

Looking forward to seeing you again soon!

The team at Crackers & Chaps

New hairstyle

Linda Chandler
27th Jun 2025
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Wonderful service. Emily was first class! Am very pleased with the service I received.

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Response from Crackers & Chaps

Dear Linda,

Thank you so much for your kind review! It means a lot to us that you took the time to share your positive experience at our salon. We are thrilled to hear that you had a wonderful service with Emily, and we will be sure to pass on your kind words to her.

At Crackers & Chaps, we strive to provide every client with top-class services, so we are happy to know that we were able to exceed your expectations. Your satisfaction is our priority, and we are glad to have achieved that with you.

We appreciate your support and look forward to seeing you again soon!

Best,
The Team at Crackers & Chaps

Excellent service as usual

Nadine
26th Jun 2025
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Kayleigh always listens to what I would to achieve from my apt and delivers every time. I love coming away with beautiful glossy hair that’s carefully cut and styled. Laurel gave the most amazing shampoo and head massage today too - thanks Crackers and Chaps

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Response from Crackers & Chaps

Hi Nadine,

Thank you for taking the time to leave us such a lovely review! We're thrilled to hear that you always have a great experience with us, with Kayleigh delivering beautiful glossy hair and Laurel providing a relaxing shampoo and head massage.

We strive to listen to our clients and deliver their desired results, so it's wonderful to know that we've achieved that for you. We look forward to seeing you again and continuing to provide you with top-notch service.

Best,
The team at Crackers & Chaps

Relaxing experience

Mrs Dolores Ward
26th Jun 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Had a lovely wash, cut and blow dry. Wonderful head massage. Such a relaxing and happy visit. The hair looks great!

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Response from Crackers & Chaps

Dear Mrs Dolores Ward,

Thank you so much for taking the time to share your wonderful experience at our salon. We are thrilled to hear that you had a lovely wash, cut and blow dry, and that our head massage added to your overall relaxation. It's always our priority to ensure our clients leave feeling happy and satisfied with their new look. We are delighted that your hair looks great!

Thank you for choosing our salon and we look forward to welcoming you back again soon.

Best Regards,
The team at Crackers & Chaps

Highlights

Sharon Pollintine
26th Jun 2025
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Kayleigh is always thorough and friendly. She takes time to listen and has helpful advice, and I am always pleased with the results.

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Response from Crackers & Chaps

Hi Sharon,

Thanks so much for leaving us such a lovely review about your experience with Kayleigh! We are delighted to hear that she always takes the time to make sure you are satisfied with the results. We believe that listening to our clients' needs and providing helpful advice is key to achieving great results. We are glad that you have enjoyed your appointments with us and we look forward to seeing you again soon.

Take care,
The team at Crackers & Chaps

Great cut

Freddie Boone
25th Jun 2025
Team Member: Naomi
5.0
Appointment verified by SaloniQ Software

Naomi has done a great cut, probably the best I’ve had in 9 years!

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Response from Crackers & Chaps

Hi Freddie, thank you so much for taking the time to leave a review! We're thrilled to hear that Naomi gave you the best haircut you've had in 9 years. We pride ourselves on delivering excellent service to all of our clients, and we're so glad that you were pleased with your experience at our salon. We hope to see you again soon for another fantastic haircut. Take care!
The team at Crackers & Chaps

L

Hayley Murrell
25th Jun 2025
Team Member: Kayliegh
5.0

Love coming here to have my hair done, Kayliegh always does a fantastic job! All the ladies are lovely that work there and it’s a lovely place to go to have your hair done!

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Response from Crackers & Chaps

Hi Hayley, thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had a great experience with Kayliegh and enjoyed our salon's atmosphere. We take pride in providing excellent service and creating a welcoming environment for our clients. We can't wait to see you again soon for your next hair appointment. Take care!
- The team at Crackers & Chaps

Excellent service

Peter Sorrell
24th Jun 2025
5.0
Appointment verified by SaloniQ Software

I always enjoy having my hair done at Crackers and Chaps.

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Response from Crackers & Chaps

Hi Peter,

Thank you for taking the time to leave us a review! It means a lot to us that you always enjoy your visits to our salon.

We strive to provide top-notch hair services and a welcoming atmosphere for all our clients, and we are glad to hear that we have been successful in doing so. Your continued support and satisfaction are greatly appreciated.

Thank you again for choosing our salon. We look forward to seeing you again soon!

Warmly,
The Team at Crackers & Chaps

Amazing Hair

Anonymous
24th Jun 2025
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Lovely girls, always welcoming, a nice chilled vibe with music playing.
Emily is an amazing hairdresser, she is very professional, she listened to what i wanted and helped me to decide what was best for me, my hair looks and feels amazing, so many people have commented and I literally was like 'wow' when I saw the colours in my hair, Thank you Emily x

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Response from Crackers & Chaps

Dear valued customer,

Thank you so much for your wonderful review! The team and I are thrilled to hear that you had a great experience at our salon. It's great to know that the relaxed atmosphere and music made you feel comfortable and welcomed.

We're especially grateful for your kind words about Emily. Our team takes pride in providing professional and attentive service, and it's fantastic to hear that Emily helped you achieve your desired look. We're sure you look stunning with your new hair colour!

We truly appreciate your feedback and are grateful for your support. We look forward to seeing you again at Crackers & Chaps.

Sincerely,
The team at Crackers & Chaps.

colour and cut

Betsy Henderson
24th Jun 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

such a lovely girl, super friendly and love my hair

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Response from Crackers & Chaps

Dear Betsy,

Thank you so much for taking the time to leave us this wonderful review! We are thrilled to hear that you had a great experience at our salon and that you love your hair.

Our team at Crackers & Chaps strives to create a friendly and welcoming atmosphere for all of our clients. We are glad that our efforts did not go unnoticed and that you felt comfortable during your visit.

We hope to see you again soon . Thank you for choosing Crackers & Chaps for your hair !

Best,
The team at Crackers & Chaps

Fabulous as always

Amanda Coleman
24th Jun 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

I have been coming to this salon for over 20 years and wouldn't go anywhere else. Lovely staff and professional. Donna has always been my hairdresser and I trust her completely. Never pushy, gives advice on the best styles, colours for my hair type, and they always remember I have a mug not a cup for my beverage 😂

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Response from Crackers & Chaps

Hi Amanda,

Thank you so much for taking the time to write such kind words about our salon. We are thrilled that you have been a loyal customer for over 20 years and wouldn't go anywhere else.

We also appreciate your trust in Donna as your hairdresser. Our staff at Crackers & Chaps strives to provide professional and friendly service to our clients. We are glad that you feel comfortable and valued here.

Thank you for mentioning our attention to detail, such as remembering your preference for a mug over a cup. We want to make sure you have the best experience possible during your visit.

We look forward to seeing you again soon and providing you with more great hair services.

Warmly,

The team at Crackers & Chaps

Hair cut

Carol Taylor
24th Jun 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Always have Donna don’t have to worry just relax

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Response from Crackers & Chaps

Hi Carol,

Thank you so much for taking the time to leave us a review. We are so happy to hear that Donna takes such great care of you and that you can relax during your appointments with us. That's exactly the kind of experience we strive to provide for all of our clients. We hope to see you again soon!

Best,
The team at Crackers & Chaps